Jamaica Library Service Annual Report 2010-2011
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JAMAICA LIBRARY SERVICE Jamaica Library Service ANNUAL REPORT 2010-2011 VISION In the year 2016, we are a well-resourced, well-managed and technology-enhanced organization, with well trained, competent and satisfied staff providing universal access to information and knowledge, resulting in excellence in customer service, an information literate society and a positive impact on national development. MISSION The Jamaica Library Service exists to enable national development through the creation and support of a knowledge-based society of culturally aware lifelong learners by providing universal access to information. This will be achieved by being customer-focused and technology-enhanced; in an aesthetically pleasing environment; and by a well-trained, competent, motivated and empowered team CORE VALUES – RICOA Respect Integrity Commitment Open-mindedness Accountability JAMAICA LIBRARY SERVICE ANNUAL REPORT 2010-2011 JAMAICA LIBRARY SERVICE ANNUAL REPORT April 2010 – March 2011 Jamaica Library Service 2 Tom Redcam Drive Cross Roads Kingston 5 JAMAICA LIBRARY SERVICE ANNUAL REPORT 2010-2011 Jamaica Library Service Cataloguing-in-Publication Data: Jamaica Library Service Jamaica Library Service annual report, April 2010-March 2011 / Jamaica Library Service. 303p. 1. Public Libraries – Jamaica 2. Corporation reports – Jamaica 3. Public Libraries – Administration I. Title 025.1974’7292 – dc 22 JAMAICA LIBRARY SERVICE ANNUAL REPORT 2010-2011 Table of Contents Board of Management iv Committees of the Board v Executive, Senior & Middle Management Teams vii Parish Library Committees ix List of Tables and Graphs xii List of Appendices xiv Executive Summary xv THE NATIONAL LIBRARY NETWORK Public Library Network Introduction 1 Collection Management 3 Membership 8 Circulation and Reading Trends 9 Programmes and Services 12 The Technical Departments 20 Other Activities 21 Field Operations 22 Conclusion 121 School Library Network Introduction 122 Collection Management 122 Information Communication Technology Services – School Libraries 126 Field Operations 127 Programmes and Services 137 Plans/Projects to be completed 2011/2012 138 Conclusion 138 FINANCE DIVISION 139 HUMAN RESOURCE MANAGEMENT & ADMINISTRATION DIVISION 145 INFORMATION TECHNOLOGY DIVISION 151 Internal Audit Department 161 Planning & Research Department 165 Public Relations & Marketing Department 173 APPENDICES 183 iii JAMAICA LIBRARY SERVICE ANNUAL REPORT 2010-2011 BOARD OF MANAGEMENT Mr. Paul Lalor, Chairman Professor Fay Durrant Mr. Roderick Gordon Dr. Clement Lambert Dr. Kimberly Robinson-Walcott Mrs. Amber Stewart Dr. Rebecca Tortello Mr. Ryan Parkesa Mrs. Patricia Roberts, Director General a Mr. Parkes was appointed October 11, 2010 iv JAMAICA LIBRARY SERVICE ANNUAL REPORT 2010-2011 COMMITTEES OF THE BOARD AUDIT Mr. Vivian Crawford – Chairman Mr. Charles Jones Mr. Clive Nicholas Mr. Howard Dawkins Mrs. Carole McDowell Mrs. Grace Spence DEVELOPMENT Dr. Rebecca Tortello – Chairman Dr. Clement Lambert Dr. Kimberly Robinson-Walcott Mrs. Amber Stewart Mrs. Patricia Roberts, Director General FINANCE Mr. Paul Lalor – Chairman [effective Sept. 17, 2009] Mr. Roderick Gordon Mrs. Jennifer Scale, Director - Finance Mrs. Patricia Roberts, Director General HUMAN RESOURCE Professor Fay Durrant – Chairman Mrs. Jacqueline Hinkson, Chief Personnel Officer, Services Commission Mrs. Dorna Gray, Director – Human Resource Management & Administration Mrs. Patricia Roberts, Director General v JAMAICA LIBRARY SERVICE ANNUAL REPORT 2010-2011 COMMITTEES OF THE BOARD CONT’D MEMORY OF THE PARISH PROJECT Professor Edward Baugh - Chairman Professor Fay Durrant, Director - Jamaica Library Board Miss Claudia Williams - Portland Parish Library Committee Mr. Delroy Gunter - St. Elizabeth Parish Library Committee Mr. William McLeod, Vice Chairman - Trelawny Parish Library Committee Miss Daphne Daly, Regional Director - Region 2 [- Dec. 7, 2010] Mrs. Grace Spence, Regional Director - Region 2 [eff. Dec. 7, 2010] Mrs. Novlet Chambers, Regional Director - Region 5 Mr. Cecil Graham, Regional Director (Actg.) – Region 6 [eff. Dec. 7, 2010] Mrs. Patricia Roberts, Director General vi JAMAICA LIBRARY SERVICE ANNUAL REPORT 2010-2011 EXECUTIVE MANAGEMENT TEAM Mrs. Patricia Roberts, Director General Mrs. Karen Barton, Senior Director - National Library Network Mrs. Dorna Gray, Director - Human Resource Management & Administration Mr. Rohan Smith, Director - Information Technology Mrs. Jennifer Scale, Director - Finance SENIOR MANAGERS Miss Janet Cousins, Director - Public Library Network Mrs. Patsy Gordon, Director - School Library Network Miss Patricia Lindo, Deputy Director - Administrationb Miss Andrea Anderson, Deputy Director (Actg.) - Administrationc Miss Karen Marshall, Deputy Director - Human Resource Management Mr. Dwight Grant, Deputy Director - Library Technology Mr. Everton Young, Deputy Director - Database & Network Mrs. Karren Leslie, Senior Accounting Officer Miss Pauline Chambers, Budget Officer Mrs. Mary Bewaji, Regional Director-Region 1 Miss Daphne Daly, Regional Director-Region 2 [pre-retirement Dec. 7, 2010] Mrs. Grace Spence, Regional Director-Region 2 [eff. Dec. 7, 2010; from Region 6] Mrs. Lorraine McLean, Regional Director -Region 3 Mrs. Annette Redway, Regional Director-Region 4 Mrs. Novlet Chambers, Regional Director-Region 5 Mr. Cecil Graham, Regional Director (Actg.)-Region 6d Mr. Everton Phipps, Internal Auditore b Miss Lindo resigned October 5, 2010 c Miss Anderson’s acting appointment became effective December 1, 2010 d Mr. Graham’s acting appointment became effective August 30, 2010 e Mr. Phipps resigned September 1, 2010 vii JAMAICA LIBRARY SERVICE ANNUAL REPORT 2010-2011 MIDDLE MANAGERS Miss Kishma Simpson, Senior Librarian - Accessions Dept., Headquarters Miss Geeon Morrison, Senior Librarian - Cataloguing Dept., Headquarters Miss Susan Williams, Senior Librarian - Circulations Dept., Headquarters Mrs. Caleta Miller-Williams, Senior Librarian - School Library Network, Headquarters Miss Maureen Thompson, Senior Librarian - School Library Network, Headquarters Miss Marjorie Rutherford, Senior Librarian - School Library Network, Headquarters Miss Carrol Plummer, Senior Librarian - Kingston & St. Andrew Parish Library Network Miss Paulette Benjie, Senior Librarian - St. Catherine Parish Library Network Mrs. Marilee Moodie-Holt, Senior Librarian - St. James Parish Library Network Miss Marvetta Stewart, Senior Librarian - Hanover Parish Library Network Miss Ambrozene Johnson, Senior Librarian - Trelawny Parish Library Network Miss Audrey Minott, Senior Librarian Manchester Parish Library Network Mrs. Cheryl Cousins-Reid, Senior Librarian - Clarendon Parish Library Network Mr. Nicholas Graham, Senior Librarian - St. Ann Parish Library Networkf Mrs. Debbie Bonnick, Senior Librarian (Actg.) - St. Ann Parish Library Networkg Mrs. Nicola Grant-Dyer, Senior Librarian - St. Mary Parish Library Network Miss Nadia Parkes, Senior Librarian (Actg.) - Portland Parish Library Networkh Miss Lorness Fulcott, Senior Librarian - St. Thomas Parish Library Network Miss Merlene Walker, Senior Librarian - St. Elizabeth Parish Library Network Mr. Cecil Graham, Senior Librarian - Westmoreland Parish Library Network Mr. Hopeton Campbell, Assistant Internal Auditor Mrs. Rosemarie Martin, Planning & Research Officer Miss Kimberlyn Williams, Public Relations & Marketing Officer Mr. Lincoln Powell, Building & Maintenance Officeri f Mr. Graham resigned February 3, 2011 g Mrs. Bonnick’s acting appointment became effective March 1, 2011 h Miss Parkes’s acting appointment became effective March 7, 2011 i Mr. Powell’s appointment became effective October 1, 2010 viii JAMAICA LIBRARY SERVICE ANNUAL REPORT 2010-2011 PARISH LIBRARY COMMITTEES KINGSTON & ST. ANDREW Mr. John Tracey (Chairman), Mr. Leabert Grant (Vice Chairman), Mr. Carlton Francis (Treasurer) [resigned September 2010], Mr. Junior Anthony Clarke, Mr. Sadpha Bennett, Mrs. Marcia Thwaites, Mrs. Joyce Young, Councillor Audrey Smith-Facey, Councillor Tosha Schwapp, Councillor Rosalie Hamilton. Ex-Officio: Mrs. Patricia Roberts - Director General, Mrs. Mary Bewaji - Regional Director, Miss Carrol Plummer - Senior Librarian. ST. CATHERINE Dr. Adolph Cameron (Chairman), Mr. Franklyn Smith (Vice Chairman), Mr. Claud Sawyers (Treasurer), Miss Gerlin Bean, Mr. Dennis Robotham, Mrs. Doreen Lawe-Soutar, Mr. William Poinsett, Councillor Everton Morrison [deceased December 29, 2010], Councillor Althea Tomlinson. Ex-Officio: Mrs. Patricia Roberts - Director General, Mrs. Mary Bewaji - Regional Director, Miss Paulette Benjie - Senior Librarian. ST. JAMES Rev. Dr. Ephraim Morgan (Chairman), Mr. Hubert F. Smith (Vice Chairman), Mrs. Barbara Smith (Treasurer), Mr. Desmond Flowers, Dr. Cecile Walden, Councillor Richard Solomone, Councillor Leeroy Williams, Mr. Robert Moo-Young, Mrs. Carolyn Fisher. Ex-Officio: Mrs. Patricia Roberts -Director General, Miss Daphne Daly - Regional Director [- Dec. 7, 2010], Mrs. Grace Spence - Regional Director, Mrs. Marilee Moodie-Holt - Senior Librarian. TRELAWNY Vacant (Chairman), Mr. William McLeod (Vice Chairman), Mrs. Veda Foster (Treasurer), Mrs. Dahlia Magnus, Mr. Hernel Hines, Mrs. Gladys Codner, Councillor Garth Wilkinson, Mr. Linnel McLean, Councillor Fernandez Smith, Councillor Fitz Christie, Rev. Devere Nugent. Ex-Officio: Mrs. Patricia Roberts - Director General, Miss Daphne Daly - Regional Director [- Dec. 7, 2010], Mrs. Grace Spence - Regional Director, Miss Ambrozene Johnson - Senior Librarian. ix JAMAICA LIBRARY SERVICE ANNUAL