Assistant, Guest Services

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HKAAA-JA-102020-40 New World Facilities Management Company Limited Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is the management company of Youth Square. Located in the proximity of MTR Chai Wan Station, Youth Square strives to become the focal point of Hong Kong’s territory wide youth development activities. Youth Square adopted an innovative spatial design to reflect a new generation’s identity. Youth Square comprises a wide range of facilities such as theatre, studio, multi-purpose area, hostel, retail shops and offices. NWFM is inviting candidates with the right calibre to join our team. Assistant, Guest Services Responsibilities: • Responsible for check in and check out procedures in an efficient way • Assist in front desk operations and online booking reservation • Handle guest enquiries and response to their needs in a professional manner • Maintain guest relationship to achieve high level of guest satisfaction • Conduct room inspection and patrol to ensure hostel ambience is clean and tidy • Handle ad hoc projects as assigned. Requirements: • Form 5 or above, Certificate in Hospitality Management or related disciplines • Customer-oriented, well-organized with excellent interpersonal skills • Good command of both spoken and written English & Chinese including Putonghua, knowledge of other language is an advantage • Proficiency in Windows applications and internet • 44 working hours per week with shift duty • Immediate available is preferred • Fresh graduates are also welcome. We offer competitive salary and attractive benefits to the right candidates. Interested parties please send resume with expected salary to Human Resources Department, New World Facilities Management Company Limited, Room 706, 7/F, Youth Square, 238 Chai Wan Road, Chai Wan, Hong Kong or send email to [email protected] For details of the company, please visit website www.nwfm.com.hk Personal data collected will be used for recruitment purpose only. All collected information will be kept on our files for 24 months. .

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Youth Square Launches Virtual Exhibition for the First Time to Share Recollection with Public
Youth Square launches virtual exhibition for the first time to share recollection with public (29 March 2021, Hong Kong) Breaking away from traditional frameworks and introducing the virtual exhibition to public, Youth Square launches ‘Youth Talk: Review the Decade’, a virtual exhibition for the first time to share recollection with public. Today, the exhibition has been officially launched online which allows public to visit at any time, from anywhere via electronic devices for free. Using major venues of Youth Square as backgrounds, including Y Platform, Y Theatre and Y Studio etc., the exhibition brings visitor to explore three themes at Youth Square, including ‘Music & Dance’, ‘Arts & Culture’ and ‘Community Engagement’. Through photos, videos and words during the virtual tour, visitors can find inspirations and enjoy the vitality and energy through the power of youth. Unveiling the virtual exhibition for the first time, Youth Square will strive to provide a relaxing, reliable and safe environment that is full of fun and surprises for youth to unleash their potentials! The exhibition has officially opened to the public, come and visit at www.YSYouthTalk.hk now! - End - Youth Square The Youth Square, which came into full operation in 2010, is a youth development project of the Home Affairs Bureau of the HKSAR Government, with an aim to be the hub of diversified youth development activities for youth to develop their potential. Youth Square facilities include the 643-seat Y Theatre, Y Studio, multi-function areas and the Y Loft which has 148 guest rooms. Youth Square has been conducting events under three themes, include “Music & Dance”, “Arts & Culture” and “Community Engagement”.
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Youth Square 'YS Career Experience Programme'
Youth Square ‘YS Career Experience Programme’ introduces flexible working mode to provide greater autonomy in internship (Hong Kong, 1 April, 2021) COVID-19 turned life upside down, working from home or hybrid working mode is becoming the new normal. When flexibility is increasingly expected to become the new norm, ‘YS Career Experience Programme’ also introduces flexible working arrangements for interns to choose their own working mode. Considering actual working circumstances in different departments, interns can choose whether work in office or spend some time work at home. While providing the flexibility of work, interns will interact with their mentors via virtual meetings regularly. ‘YS Career Experience Programme’ is now open for applications until 16 April. Under the six-week career experience, interns are able to gain experience in various departments from July to August, including Y Loft, Facilities Management Department, Operations Department, Finance Department and Marketing Department etc., to experience and perform a whole spectrum of tasks and projects. During the pandemic, staying positive and looking after mental health have never been more important, thus elements of wellness have also been incorporated into the programme this year. To encourage youth to develop positive thinking and self-management capabilities, programme joiners can make use of their non- working time offering creative proposals to promote mental wellness and positive mindset. Selected interns who are capable of having their excellent ideas executed can have the opportunity to stay at Y Loft in return. Youth Square has been providing a relaxed, reliable and safe environment for youth to explore every possibility of their potentials.
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List of Service Centres/ Service Outlets
Case Management and Employment Support Services for Trainees of YETP (2020/21 Programme Year) List of Service Centres/ Service Outlets Districts TB Code Name of Service Providers Address Central and Western District TB018 Hong Kong Young Women's Christian Association Flat A, 1/F, Block 1, Centenary Mansion, No. 9-15 Victoria Road, Western District, Hong Kong Central and Western District TB018 Hong Kong Young Women's Christian Association 1/F & 2/F, Y.W.C.A. Bonham Residence, 38C Bonham Road, Hong Kong Central and Western District TB018 Hong Kong Young Women's Christian Association G/F, Sai Ying Pun Community Complex, No. 2, High Street, Sai Ying Pun, Hong Kong Wan Chai District TB008 Methodist Centre 22 Hennessy Road, Wan Chai, Hong Kong Wan Chai District TB027 The Salvation Army 6 Salvation Army Street, Wan Chai, Hong Kong Wan Chai District TB037 Baptist Oi Kwan Social Service 2/F, 36 Oi Kwan Road, Wan Chai Wan Chai District TB037 Baptist Oi Kwan Social Service 3/F, 36 Oi Kwan Road, Wan Chai Wan Chai District TB037 Baptist Oi Kwan Social Service 8/F, 36 Oi Kwan Road, Wan Chai Wan Chai District TB051 The Federation of Hong Kong & Kowloon Labour Unions Flat E, 3/F, Sunhey Mansion, 68 Hennessy Road, Wan Chai, Hong Kong Eastern District TB008 Methodist Centre Shop 3A, Tsui Wan Shopping Centre, Tsui Wan Estate, Chai Wan, Hong Kong Eastern District TB010 Caritas - Hong Kong G/F, 28A Fortress Hill Road, North Point, Hong Kong Eastern District TB010 Caritas - Hong Kong Room 7-8, 1/F, Lee Ga Building, 131 Sai Wan Ho Street, Shaukiwan, Hong Kong Eastern District TB027 The Salvation Army Podium Level Market Building, Wan Tsui Est., Chai Wan, Hong Kong Eastern District TB049 Hong Kong PHAB Association Room 104-105, Shing Tsui House, Wan Tsui Estate, Chai Wan, Hong Kong Eastern District TB049 Hong Kong PHAB Association 316-317, 3/F, Youth Square, 238 Chai Wan Road, Chai Wan, Hong Kong Sham Shui Po District TB009 YMCA of Hong Kong G/F & 1/F, Hang Ning Court, 259-263 Shun Ning Road, Cheung Sha Wan, Kowloon Sham Shui Po District TB010 Caritas - Hong Kong No.
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Y Studio Technical Information
Y Studio Technical Information Updated on Jun 2019 The Y Studio on 2/F is particularly spacious and versatile: it measures 26.3m long, 12.4m wide and 5.6m tall, and can fully accommodate different stage set-ups or scene settings. The hall can be transformed into a Studio theatre that holds minimum 256 persons, or a fully opened space (without seating) that holds about 500 persons, or can be used for rehearsals, exhibitions, etc. at any time as well. The size of the venue can be adjusted by using operable partition walls. Directions MTR: Hong Kong Line, Chai Wan station Bus: The Kowloon Motor Bus Co. (1933) Ltd.: 106, 106P, 118, 606, 606X, 802, N118 Citybus and New World First Bus 8H, 8S, 8X, 19, 81, 81A, 82, 82S, 106, 314, 682, 694, 698R, 780, 802, A12, N118 Nearby Public Car Parks: Hing Wah Estate Public Car Parks. Parking Permit required General Setup Youth Square – Y Studio operates on a “bare-walls” touring policy. That is, all equipment is normally setup and struck within the booking period. Hirers are reminded to allow sufficient preparation time to hang theatre masking, rig all overhead stage lighting and set up sound. Immediate request apart from Event Requirement Checklist may not be accommodated. 香港柴灣柴灣道 238 號 238 Chai Wan Road, Chai Wan, Hong Kong 電話 Tel: 3721 8888 傳真 Fax: 3721 8889 網頁 Website: www.youthsquare.hk, www.nwfm.com.hk P. 1 Y Studio Technical Information Updated on Jun 2019 Auditorium Mode A (Full stage include Room1,2 and 3) Area 326.50m2 Dimension 26.35m x 12.40m House Curtain to Cyclorama 5.60m Auditorium seating 256 persons **Stage at Room 3.
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Performing Arts Venues Available for Hiring in Hong Kong
Performing Arts Venues Available for Hiring in Hong Kong District Venue Address Venue Operator Seating Capacity Opening Hours Venue Website Venue Information Hiring Information / Booking Arrangements Application Contact Leisure and Cultural Services Department Performance http://www.lcsd.gov.hk/en/hkch/f The Concert Hall includes a choir stall which can accommodate up to 60 singers, suitable for performances of Venues e-Application & Payment Services: 5 Edinburgh Place, Central, Leisure and Cultural 9:00 a.m. to 11:00 p.m. daily http://www.lcsd.gov.hk/en/hkch/hiringinformation/booki Booking Enquiries: 2921 2821/2921 2838 Hong Kong Island Hong Kong City Hall - Concert Hall 1,434 acilities/hiringfacilities/concerthall.h symphony, chamber, recital, jazz, opera and chorus. Since it is designed to be a multi-purpose facility, the https://eaps.lcsd.gov.hk/ccms_eaps/LCSD/main.zul?lang=EN Hong Kong Services Department (Closed on Lunar New Year Holidays) ngarrangements.html E-mail: [email protected] tml# well-equipped stage is also ideal for other performing art forms, such as dance, drama and Chinese opera. # Leisure and Cultural Services Department Performance The Theatre is ideal for stage productions of a smaller scale. Its unique design enables an easy interflow Venues e-Application & Payment Services: 5 Edinburgh Place, Central, Leisure and Cultural 9:00 a.m. to 11:00 p.m. daily http://www.lcsd.gov.hk/en/hkch/f between performers and audience. Whilst it has established itself as a leading venue for theatre http://www.lcsd.gov.hk/en/hkch/hiringinformation/booki Booking Enquiries: 2921 2821/2921 2838 Hong Kong Island Hong Kong City Hall - Theatre 463 https://eaps.lcsd.gov.hk/ccms_eaps/LCSD/main.zul?lang=EN Hong Kong Services Department (Closed on Lunar New Year Holidays) acilities/hiringfacilities/theatre.html performances by professional and semi professional groups, it is equally demanded for presentation of ngarrangements.html E-mail: [email protected] # music programmes.
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Hong Kong Centre for Youth Development
Y Theatre Technical Information Updated in Jun 2019 Y Theatre is a traditional proscenium theatre designed and equipped for staging Drama, Dance, Musicals, and Musical Performances. It can also be used for Opera, Film and Variety Performances. In addition, the stage can be used for acoustic shell layout. Seating 643 in total, these are disposed with 449 in the stalls level (including 4 wheelchair seats), 194 in the balcony level (including 2 wheelchair seats). Seating start at row A, and 109 seats of stalls level row A to row E will be lost for setting the orchestra pit. Production desk can be set on stalls level row Q & R center to accommodate control panel and related production needs. Directions (Island Line) MTR: Hong Kong Line, Chai Wan station, Exit A or E, Linked by footbridges Bus: The Kowloon Motor Bus Co. (1933) Ltd.: 106, 106P, 118, 606, 606X, 802, N118 Citybus and New World First Bus 8H, 8S, 8X, 19, 81, 81A, 82, 82S, 106, 314, 682, 694, 698R, 780, 802, A12, N118 Nearby Public Car Parks: Hing Wah Estate (Phase one) Public Car Parks. Parking Permit required General Setup Youth Square – Y Theatre operates on a “bare-walls” touring policy. That is, all equipment is normally setup and struck within the booking period. Hirers are reminded to allow sufficient preparation time to hang theatre masking, rig all stage lighting and set up sound. Immediate request apart from Event Requirement Checklist may not be accommodated. 香港柴灣柴灣道 238 號 238 Chai Wan Road, Chai Wan, Hong Kong 電話 Tel: 3721 8888 傳真 Fax: 3721 8889 網頁 Website: www.youthsquare.hk, www.nwfm.com.hk 1 Y Theatre Technical Information Updated in Jun 2019 Auditorium Max.
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PAC Report No. 58 – Chapter 3 of Part 4 Youth Square
P.A.C. Report No. 58 – Chapter 3 of Part 4 Youth Square A. Introduction The Audit Commission ("Audit") conducted a review of the Youth Square with focus on the following areas: - operation and performance; - planning and implementation; and - the way forward. 2. According to paragraphs 1.7 to 1.11 of the Director of Audit's Report ("Audit Report"), in his Policy Address of 1998, the Chief Executive of the Hong Kong Special Administrative Region announced that the then Chai Wan Community Centre at Chai Wan Road would be redeveloped into the Hong Kong Centre for Youth Development (renamed as the Youth Square in April 2009) to serve as a focal point for youth development activities in Hong Kong. In March 2005, the Government decided that the Home Affairs Bureau ("HAB") would take up the direct responsibility of managing and operating the Youth Square and would bear all commercial risks arising therefrom. A Management Advisory Committee ("MAC") was set up in January 2009 to advise the Government on the overall strategy, objectives and the operation of the Youth Square. In February 2009, the HAB informed the Panel on Home Affairs ("HA Panel") of the Legislative Council ("LegCo") that it would strive to achieve full-cost recovery by making every effort to operate the Youth Square in a cost-effective manner. 3. In March 2009, through an open tender, the HAB awarded a management and operation contract ("the Contract") for the Youth Square to the only conforming tenderer ("the Contractor"), i.e. the New World Facilities Management Company Limited, for seven years from 23 April 2009 to 22 April 2016 at a sum of $371 million.
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CHAPTER 8 Home Affairs Bureau Youth Square
CHAPTER 8 Home Affairs Bureau Youth Square Audit Commission Hong Kong 28 March 2012 This audit review was carried out under a set of guidelines tabled in the Provisional Legislative Council by the Chairman of the Public Accounts Committee on 11 February 1998. The guidelines were agreed between the Public Accounts Committee and the Director of Audit and accepted by the Government of the Hong Kong Special Administrative Region. Report No. 58 of the Director of Audit contains 8 Chapters which are available on our website at http://www.aud.gov.hk. Audit Commission 26th floor, Immigration Tower 7 Gloucester Road Wan Chai Hong Kong Tel : (852)28294210 Fax : (852)28242087 E-mail : [email protected] YOUTH SQUARE Contents Paragraph PART 1: INTRODUCTION 1.1 Background 1.2 – 1.11 Audit review 1.12 – 1.13 Overall audit recommendations 1.14 General response from the Administration 1.15 Acknowledgement 1.16 PART 2: OPERATION AND PERFORMANCE 2.1 Achievement of youth development objective 2.2 – 2.4 Audit observations and recommendations 2.5 – 2.19 Response from the Administration 2.20 – 2.21 Usage of facilities and youth patronage 2.22 Audit observations and recommendations 2.23 – 2.33 Response from the Administration 2.34 Operating results 2.35 – 2.37 Audit observations and recommendations 2.38 – 2.46 Response from the Administration 2.47 – 2.48 PART 3: PLANNING AND IMPLEMENTATION 3.1 Planning and implementation of the Youth Square project 3.2 – 3.10 Management of project risks 3.11 — i — Paragraph Audit observations and recommendations 3.12 – 3.21
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Assistant, Guest Services
New World Facilities Management Company Limited Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is the management company of Youth Square. Located in the proximity of MTR Chai Wan Station, Youth Square strives to become the focal point of Hong Kong’s territory wide youth development activities. Youth Square adopted an innovative spatial design to reflect a new generation’s identity. Youth Square comprises a wide range of facilities such as theatre, studio, multi-purpose area, hostel, retail shops and offices. NWFM is inviting candidates with the right calibre to join our team. Assistant, Guest Services Responsibilities: ñ Responsible for check in and check out procedures in an efficient way ñ Assist in front desk operations and online booking reservation ñ Handle guest enquiries and response to their needs in a professional manner ñ Maintain guest relationship to achieve high level of guest satisfaction ñ Conduct room inspection and patrol to ensure hostel ambience is clean and tidy ñ Handle ad hoc projects as assigned. Requirements: ñ Form 5 or above, Certificate in Hospitality Management or related disciplines ñ Customer-oriented, well-organized with excellent interpersonal skills ñ Good command of both spoken and written English & Chinese including Putonghua, knowledge of other language is an advantage ñ Proficiency in Windows applications and internet ñ 44 working hours per week with shift duty ñ Immediate available is preferred ñ Fresh graduates are also welcome. We offer competitive salary and attractive benefits to the right candidates. Interested parties please send resume with expected salary to Human Resources Department, New World Facilities Management Company Limited, Room 706, 7/F, Youth Square, 238 Chai Wan Road, Chai Wan, Hong Kong or send email to [email protected] For details of the company, please visit website www.nwfm.com.hk Personal data collected will be used for recruitment purpose only.
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New World Facilities Management Company Limited New World Facilities Management Company Limited ("NWFM") is a professional facilities management company (non‐profit making company) dedicated to the successful management and operation of Youth Square. (Youth Square is a project commissioned by the Home Affairs Bureau of the Hong Kong Special Administrative Region Government). NWFM is a wholly‐owned subsidiary of New World Development Company Limited ("NWD") (HK Stock Code: 00017). Inheriting the core values of its parent company, NWFM strives to promote the holistic development of youth, encourage the exchange of knowledge and experience among youth, and nurture future leaders through developing Youth Square as the platform for youth to develop and discover their potential. We are committed to providing quality management and operation services to position Youth Square as the hub of territory‐wide youth activities in Hong Kong. The scope of service includes the following: 1. Hostel Management 2. Venue Management 3. Property Management Services 4. Information Technology Services 5. Leasing Services 6. Events and Marketing Services 7. Customer Relations Services Our Vision To develop Youth Square as the focal point of Hong Kong's territory‐wide youth development activities. Our Mission To provide quality management and operation services to ensure Youth Square is a relaxed, reliable and safe environment that is full of fun and surprises for youth to explore every possibility of their potential. Youth Square is located in Chai Wan, Hong Kong and is a 3‐minute walk from Chai Wan MTR Station. Youth Square has adopted an innovative spatial design and encompasses a wide range of facilities including a 148‐room hostel, Y Theatre with 643 seats, Y Studio the black‐box theatre, multi‐purpose and exhibition areas, and retail and office space.
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Civic Education Resource Centre (CERC) Guidance Notes for Applying Guided Tour Service of the Gallery
Civic Education Resource Centre (CERC) Guidance Notes for Applying Guided Tour Service of The Gallery Guidance Notes for Application 1. The Gallery provides guided tour service for groups of 20 or more. Advance booking is required. This service is only available during the opening hours of the Gallery. 2. Applications will be processed on a first-come-first-served basis. Please first call 2505 2156 during the opening hours of the CERC for reservation, and then fax the completed application form to 2505 0286 for processing. 3. Successful applications will be confirmed in writing. Please present the confirmation letter for admission. 4. Please arrive on time for the visit so as not to disrupt the day’s visits schedule and other arrangements. Pre-booked service may be cancelled if you are late for more than 30 minutes. 5. If there are too many visitors, visitors will be admitted in groups having regard tothe capacity of the Gallery. 6. The CERC reserves the right to re-schedule the date and time of visit if necessary. 7. Group leaders should maintain the order of their groups and ensure their compliance with the rules and regulations of the CERC. Group leaders should gather their groups together and do a head count before leaving. 8. Please do not use loudspeakers in the CERC. 9. Smoking, running, squatting, playing, eating, drinking or filming (except filming with prior written permission) is strictly prohibited in the CERC. 10. The CERC reserves the right to take any action deemed necessary where any property is found to be damaged as a result of misuse.
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Hire Guide Short-Lease Facilities
Y Theatre, Y Platform, Y Studio & Multi-purpose Area Hire Guide Short-Lease Facilities Application Procedures & Information Version 2017.07.01 About Youth Square Youth Square is an innovative complex devoted to youth development activities in Hong Kong. It serves as a focal point for territory-wide youth-related activities in Hong Kong with the provision of facilities and venues for youth activities including local and overseas exchange programmes, leadership development, cultural and arts performance, conference, exhibition, multi-media production training etc. Location Located at 238 Chai Wan Road – three minutes’ walk from Chai Wan MTR station- Exit A. # Facilities Hire Concession Policy Non-profit Making Organization^ (including Charity Organization) and Government Sector entitle concession rate for booking of Major Facilities (i.e. Y Theatre, Y Platform and Y Studio) and Multi-purpose Area whereas individual youths aged between 10 and 29* are entitle concession rate for booking of Multi-purpose Area. For details, please refer to the Scale of Hire Charges. Remarks: # Please refer to the terms and conditions published by Youth Square from time to time. Youth Square reserves the right on concessionary decision. ^ The Memorandum (if any) and Articles of Association or the Constitution of the applicant must specify that members do not take any share of the profits. Upon dissolution of the organization, members do not take any share of the profits or assets. * Applicable on the date of application form together with the required documents duly received at Youth Square. 香港柴灣柴灣道 238 號 238 Chai Wan Road, Chai Wan, Hong Kong 電話 Tel: 3721 8888 傳真 Fax: 3721 8889 網頁 Website: www.youthsquare.hk 2 Short-lease Facilities Hire Application and Procedures To book, interested parties should complete the “Booking Application Form” (Annex 8) or “Multi-purpose Area Ordinary Booking Application Form” (Annex 9) and submit by mail, email, fax or in person to Youth Square Operations Department.
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