DOCSLIB.ORG

Fikile Nkala Is on a Quest to Streamline Super Group's Travel Commodity

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Fikile Nkala Is on a Quest to Streamline Super Group's Travel Commodity SEPTEMBER 2014 Super- GIRL Fikile Nkala is on a quest to streamline Super Group’s travel commodity Ebola outbreak – tighten up your duty of care Premium economy: is it worth it? Low-cost carriers enter long-haul market How to liven up your year-end: 5 budget-friendly ways TB1769SD Contents COMMENT: A new chapter T can be a cliché to say that during industry events and new COVER all good things come to members including those from an end but in this case it is new regions slowly joined the This month we profile Super Group, a global logistics true in the sense that this ranks and stood up to have their and mobility group. Looking after the group’s travellers is Iis my last issue of Travel Buyer, voices heard too. Fikile Nkala from the Group Procurement division. as I move on to work on new It really has been an honour to Cover photograph by Shannon Van Zyl. projects. I have been with the have been part of the industry’s publication for many years yet development for so long and so News 2 it seems like yesterday that we it is with a great sense of pride • MasterCard launches digital payment first in SA were excitedly setting the that I leave you, our readers, • Ebola – SA issues travel advisory wheels in motion for the launch advertisers, friends and industry • Save the dates: GBTA and ABTA of a new specialist business colleagues in the capable hands travel publication aimed at of Natasha Tippel who will the corporate travel manager, continue as editor, supported News 4 a newly and loosely defined by Debbie Badham who has • Duty of care during the Ebola outbreak role within corporations at been promoted to assistant the time. editor. They will take Travel Buyer We have grown with the forward on the next phase of its Q&A 6 sector, sharing its successes journey with you. • The Super Group story and hardships, watching with There is never enough space interest while trying to facilitate for the words I want to write, so I the empowerment of travel will keep it simple. Meet 8 buyers within our industry. I Thank you, thank you, thank • Plan greener meetings and events have loved hearing your stories you. • The good, the bad and the unusual Everything of the very best, and it has been a privilege to • Budget-friendly ways to liven up your year-end share them with readers as our always. • Sweetening the deal community grew. I have watched with fascination as debates KIM COCHRANE became more sophisticated ([email protected]) On the radar - LCCs 13 Low-cost carriers enter long-haul market PUBLISHER’S NOTE KIM Cochrane has been associated with Travel Buyer since its first On the radar - Premium classes 16 edition 13 years ago, when it was launched as Business Travel Now. As Premium economy: is it worth it? consulting editor, she has guided and grown the publication, with an unswerving focus on South African corporate travel buyers, making Travel Buyer a monthly ‘must read’ for those responsible for managing On the radar - Rail travel 20 significant corporate travel expenditure. Full steam ahead Kim’s vision, expertise and exceptional work ethic will be missed. We thank her for her commitment, for setting the bar high for a professional publication and wish her everything of the best in her Deal detective 24 future endeavours. – David Marsh Travelinfo’s latest top travel deals PUBLISHER Kate Nathan GROUP PUBLISHER David Marsh EDITOR Natasha Tippel Brought to you by Now Media, Travel Buyer + Meet is a CONSULTING EDITOR Kim Cochrane Editorial ASSISTANT Debbie Badham Editorial CONTRIBUTORS Linda van der Pol, Dorine Reinstein, Michelle Colman, Liesl Venter DESIGN professional travel publication aimed at South African & LAYOUT Tanya Bosch PHOTOGRAPHER Shannon Van Zyl SALES [email protected] travel procurement decision-makers in travel-buying ADVERTISING CO-ORDINATOR Courtney Canham SUBSCRIPTIONS [email protected] companies. This publication aims to reflect an unbiased ANNUAL SUBSCRIPTION RSA R295.00 (Free to target readership only), African R680.00, perspective of the corporate travel industry offering International R890.00 PRINTED BY Juka Printing (Pty) Ltd PUBLISHED BY Travel & Trade insight and tools encouraging readers to manage their Publishing (Pty) Ltd, Now Media Centre, 32 Fricker Rd, Illovo Boulevard, Illovo, Johannesburg, travel spend better. Travel Buyer is the media partner of PO Box 55251, Northlands, 2116, South Africa. Tel: +27 11 327 4062, Fax: +27 11 327 4094, ABTA, ACTE and the GBTA e-mail: [email protected], web: www.travelbuyer.co.za TB1829SD September 2014 • TRAVEL BUYER 1 News MasterCard launches digital payment first in SA ASTERCARD has payments without the repeated launched its digital hassle of entering these details wallet services – each time. MasterPass – in South SAA is among the first Africa,M the first market in Africa merchants to accept MasterPass and the Middle East to receive as a payment method at TIPPEL the technology. Launched in checkout. A 2013, MasterPass is available in For retailers, MasterPass H natas nine other countries – the US, UK, provides a more secure, faster : IC Canada, Australia, New Zealand, and easier way to check out P Italy, Singapore, China and customers. Celebrating the launch of MasterPass are (from left): Mark Hearne Poland. “Check-out happens with (MasterCard South Africa), Kim Thipe (SAA) and Andrew Wilmot Digital wallets accessible just a few clicks or taps (Standard Bank). through the MasterPass network whether at home, in a taxi, allow consumers to store all their at work or at a supermarket, MasterCard or other branded so merchants can look MasterCard South Africa’s head bank to offer a digital wallet credit, debit or cheque card forward to fewer customers of business development. As powered by MasterPass information, and shipping and abandoning their shopping carts, MasterPass evolves, it will also via the free Standard Bank billing address details securely which, according to research, enable in-app and in-store MasterPass app, which anyone in one place. This gives them affects over 67% of online purchases. can use even non-Standard the ability to make secure online purchases,” says Mark Hearne, Standard Bank is the first local Bank cardholders. Ebola – SA issues travel advisory, airlines cancel flights NO MORE he South African affected areas in West Africa. Africa but had stepped up temporary passports Department of Health Most recently, Kenya Airways measures to protect has issued a travel suspended commercial flights its passengers, crew and he Department of Home advisory against all to Liberia and Sierra Leone. ground staff against the Affairs will no longer issue Tbut essential travel to Liberia, The airline will continue Ebola virus. temporary passports from Guinea or Sierra Leone. At operating all its scheduled Staff will be on the lookout September 1. TA circular from the DHA states the time of going to print flights to Nigeria and Ghana, for passengers who have the Department released however, Kenya Airways’ specific and visible symptoms that SA citizens have been refused a statement saying: “South ceo, Titus Naikuni, said associated with the virus. entry into a number of countries Africans are not restricted from he reserved the right to Passenger interviews and when travelling on temporary travelling to these countries, cancel flights to any other tests will follow, conducted passports. “Temporary passports however all returning travellers destination should the by the health authorities. In have been abused for corruption from these countries will be situation warrant it. the event that there is any purposes, which puts South Africa subjected to rigorous screening Earlier in August, Asky, doubt regarding the medical at risk of its travel documents and medical assessments Arik Air, and British Airways condition of any suspected being unreliable.” before being allowed entry into suspended flights to Liberia passenger, SAA may deny the Only an Emergency Travel the country.” and Sierra Leone. Emirates passenger boarding. Certificate (ETC) will be issued to an applicant under circumstances Meanwhile, various airlines suspended flights to Guinea. g For more on the Ebola story, have cancelled flights to Ebola- SAA continued to fly to West see page 4. of emergency travel purposes. TB1826SD 2 September 2014 • TRAVEL BUYER KENYA rethinks visas for SA travellers Save these dates: GBTA and HE Kenyan High are negotiating, hence a pause Commission has as we await feedback from the ABTA conferences suspended visa negotiations.” requirements for South In June it was announced OR the first time, the inaugural ABTA Africa Business TAfrican nationals – for now. that SA passport holders Global Business Travel Travel Conference. The Deputy High would, from September 1, Association (GBTA) The conference takes place Commissioner for Kenya need to acquire a visa before Southern Africa annual from November 2-4, 2014 at in South Africa, Helen travelling to Kenya; in a tit-for- Fconference will be held in the the Sheraton Pretoria Hotel. Gichuhi, told Travel Buyer the tat move as a reaction to the greater Sandton area. Over 200 delegates from suspension of the visas could new immigration laws in South The 2014 conference will be across Africa and the globe are just be a temporary reprieve. Africa. The decision has been held at the Bryanston Country expected to attend. “The Kenyan government and heavily criticised by tourism Club, Johannesburg, from The theme is Education- the South African government and travel stakeholders. October 15-16. Strategy-Power. The event The venue had been chosen will have a corporate travel to enable travel buyers to education and networking minimise time away from the focus where delegates will Australia launches online visa applications office, while maximising the experience a host of highly benefits from attending the pertinent sessions pertaining OUTH African passport three months, although this can event, the GBTA SA said.
Load more

Recommended publications
  • 1 National of Assembly Question No: 2037 2037. Mr M S F De Freitas (DA) to Ask the Minister of Transport: What (A) Plans Are In
    National of Assembly Question No: 2037 2037. Mr M S F de Freitas (DA) to ask the Minister of Transport: What (a) plans are in place to (i) have the South African airspace open and (ii) allow additional airlines to operate, (b) airlines will be involved, (c) routes will be involved and (d) are the respective time frames in each case? NW2599E REPLY What (a) plans are in place to (i) have the South African airspace open and Yes, the South African Airspace is open (ii) (ii) allow additional airlines to operate, We currently have twelve (12) Scheduled operations in South Africa, CLASS I (1.) Mango, (2.) SA Airlink, (3) Cobra Airlines, (4.) Safair Operations, (5) FlygoAir Ltd, (6.) Cemair (7) Graphyon Airlines SA (8.) Magestic Air MEGA and out of the 12 the 04 Airlines are on Provisional liquidation, (1.) SAA; (2.) SA Express; (3.) Kulula Comair/ British Airways and; (4.) Fly Blue Crane. The Domestic Airspace is South Africa is fully opened to ensure that South African Domestic market gains a traction before we can allow any Foreign Airlines comes. (b) airlines will be involved, 1 (c) routes will be involved and The Domestic Market is not route based, it is deregulated and any person who is licensed by notification to Council they are then allowed to service any point of Airport in South Africa, (d) are the respective time frames in each case? There are no specific timelines. What (a) plans The Government has post COVID plans in place available as and when the Health Departments advise on the balancing of the COVID curve by South African to allow the opening of the Airspace.
    [Show full text]
  • Appendix 25 Box 31/3 Airline Codes
    March 2021 APPENDIX 25 BOX 31/3 AIRLINE CODES The information in this document is provided as a guide only and is not professional advice, including legal advice. It should not be assumed that the guidance is comprehensive or that it provides a definitive answer in every case. Appendix 25 - SAD Box 31/3 Airline Codes March 2021 Airline code Code description 000 ANTONOV DESIGN BUREAU 001 AMERICAN AIRLINES 005 CONTINENTAL AIRLINES 006 DELTA AIR LINES 012 NORTHWEST AIRLINES 014 AIR CANADA 015 TRANS WORLD AIRLINES 016 UNITED AIRLINES 018 CANADIAN AIRLINES INT 020 LUFTHANSA 023 FEDERAL EXPRESS CORP. (CARGO) 027 ALASKA AIRLINES 029 LINEAS AER DEL CARIBE (CARGO) 034 MILLON AIR (CARGO) 037 USAIR 042 VARIG BRAZILIAN AIRLINES 043 DRAGONAIR 044 AEROLINEAS ARGENTINAS 045 LAN-CHILE 046 LAV LINEA AERO VENEZOLANA 047 TAP AIR PORTUGAL 048 CYPRUS AIRWAYS 049 CRUZEIRO DO SUL 050 OLYMPIC AIRWAYS 051 LLOYD AEREO BOLIVIANO 053 AER LINGUS 055 ALITALIA 056 CYPRUS TURKISH AIRLINES 057 AIR FRANCE 058 INDIAN AIRLINES 060 FLIGHT WEST AIRLINES 061 AIR SEYCHELLES 062 DAN-AIR SERVICES 063 AIR CALEDONIE INTERNATIONAL 064 CSA CZECHOSLOVAK AIRLINES 065 SAUDI ARABIAN 066 NORONTAIR 067 AIR MOOREA 068 LAM-LINHAS AEREAS MOCAMBIQUE Page 2 of 19 Appendix 25 - SAD Box 31/3 Airline Codes March 2021 Airline code Code description 069 LAPA 070 SYRIAN ARAB AIRLINES 071 ETHIOPIAN AIRLINES 072 GULF AIR 073 IRAQI AIRWAYS 074 KLM ROYAL DUTCH AIRLINES 075 IBERIA 076 MIDDLE EAST AIRLINES 077 EGYPTAIR 078 AERO CALIFORNIA 079 PHILIPPINE AIRLINES 080 LOT POLISH AIRLINES 081 QANTAS AIRWAYS
    [Show full text]
  • Competitive Strategies and Entry Strategies of Low Cost Airline Incumbent 1Time Airline
    Competitive Strategies and Entry Strategies of Low Cost Airline Incumbent 1time Airline A dissertation submitted in partial fulfilment of the requirements for the degree of Masters in Business Administration of Rhodes University by Diane Potgieter January 2007 Abstract This dissertation reports on the factors that contributed to the successful entry strategy of 1time Airline, a low cost carrier, into the South African airline industry as well as its competitive strategies within this context. Research interviews were conducted in November 2005 and research material gathered until end January 2006. Key issues include an evaluation of 1time's business model in relation to other low cost entrants as well as against material sourced through interviews with 1time Airline management, employees and consumers of the airline's product. Porter's Generic Strategies and Five Forces model are used as a framework in evaluating the airline. It is found that Nohria, Joyce and Robertson's "4+2 Formula" is effectively implemented at the airline, but that further implementation of Game Theory in terms of alliances should be investigated for continued success and sustainability. " \ I Contents Chapter 1 Context ...... ... ....................... ............................. ... .. .................................. 1 1.1 Introduction ................................................. .. .... .................. .. ................ .............. .. ... 1 1.2 The global airline industry ......................................... .. .. ...... .. .. .. ...................
    [Show full text]
  • RASG-PA ESC/29 — WP/04 14/11/17 Twenty
    RASG‐PA ESC/29 — WP/04 14/11/17 Twenty ‐ Ninth Regional Aviation Safety Group — Pan America Executive Steering Committee Meeting (RASG‐PA ESC/29) ICAO NACC Regional Office, Mexico City, Mexico, 29‐30 November 2017 Agenda Item 3: Items/Briefings of interest to the RASG‐PA ESC PROPOSAL TO AMEND ICAO FLIGHT DATA ANALYSIS PROGRAMME (FDAP) RECOMMENDATION AND STANDARD TO EXPAND AEROPLANES´ WEIGHT THRESHOLD (Presented by Flight Safety Foundation and supported by Airbus, ATR, Embraer, IATA, Brazil ANAC, ICAO SAM Office, and SRVSOP) EXECUTIVE SUMMARY The Flight Data Analysis Program (FDAP) working group comprised by representatives of Airbus, ATR, Embraer, IATA, Brazil ANAC, ICAO SAM Office, and SRVSOP, is in the process of preparing a proposal to expand the number of functional flight data analysis programs. It is anticipated that a greater number of Flight Data Analysis Programs will lead to significantly greater safety levels through analysis of critical event sets and incidents. Action: The FDAP working group is requesting support for greater implementation of FDAP/FDMP throughout the Pan American Regions and consideration of new ICAO standards through the actions outlined in Section 4 of this working paper. Strategic Safety Objectives: References: Annex 6 ‐ Operation of Aircraft, Part 1 sections as mentioned in this working paper RASG‐PA ESC/28 ‐ WP/09 presented at the ICAO SAM Regional Office, 4 to 5 May 2017. 1. Introduction 1.1 Flight Data Recorders have long been used as one of the most important tools for accident investigations such that the term “black box” and its recovery is well known beyond the aviation industry.
    [Show full text]
  • An Assessment of Key Success Factors in the South African Low Cost Airline Industry
    View metadata, citation and similar papers at core.ac.uk brought to you by CORE provided by University of Johannesburg Institutional Repository An assessment of key success factors in the South African low cost airline industry Authors Davids S. (University of Johannesburg) Mapinga T. (University of Johannesburg) Mtimkulu Z. (University of Johannesburg) Dhliwayo S. (University of Johannesburg) Contact author Dhliwayo Department of Business Management Johannesburg Business School University of Johannesburg. P.O. Box 524, Auckland Park, 2006 Johannesburg. South Africa Phone: 027 11 559 1698 Abstract Deregulation of the South African Low Cost Airline lowered entry barriers which resulted in 11 airlines entering the market between 1990 and 2018 but only 6 are still operating. Using a literature and qualitative method, the study found that there are key success factors that actors in the industry have to adhere to enhance their survival. These include having support from a full service parent airline, modern fleet and tapping into the market of those who normally would not fly, among many others. The key success factors seem to have been applied by those that succeeded in the industry. BACKGROUND The deregulation of the South African airline industry in 1990, created opportunities for low cost airlines to emerge and compete within the industry (Paelo & Vilikazi 2016). According to the South African Low Cost Airline Industry study carried out by Mhlanga (2017) deregulation as “an act or process of eliminating regulations and restrictions from a given industry, or the reduction or removal of centralised power in a particular industry usually enacted to create more competition within the industry”.
    [Show full text]
  • Overview of the Developments in the Domestic Airline Industry in South Africa Since Market Deregulation
    Page 1 of 11 Original Research Overview of the developments in the domestic airline industry in South Africa since market deregulation Authors: Deregulation or liberalisation of air transport has had major global impacts on the domestic 1 Rose Luke air transport markets, with effects ranging from stimulation to changes in the structure and Jackie Walters1 functioning of these markets. In South Africa, deregulation has had wide-reaching effects on Affiliations: the domestic market. The purpose of this article was to investigate the current domestic air 1Institute of Transport and transport market. A literature review was performed to examine the effects of deregulation in Logistics Studies (Africa), other domestic air transport markets around the world. This was followed by a review of the University of Johannesburg, South Africa South African domestic air transport market prior to deregulation in order to determine the changes that were made following deregulation. The ten-year period immediately following Correspondence to: deregulation was also examined; this period was characterised by relatively large numbers of Rose Luke market entries and exits. A database was obtained from the Airports Company South Africa; Email: air traffic movements, passenger numbers and load factors were evaluated. The study showed [email protected] that the market is still characterised by regular market entries and exits. Also that the entry of the low-cost carriers has stimulated the market, resulting in increased air traffic movements, Postal address: higher passenger numbers, higher load factors in general and the opening of a secondary PO Box 524, Auckland Park, Johannesburg 2006, airport in Gauteng, Lanseria International.
    [Show full text]
  • Fields Listed in Part I. Group (8)
    Chile Group (1) All fields listed in part I. Group (2) 28. Recognized Medical Specializations (including, but not limited to: Anesthesiology, AUdiology, Cardiography, Cardiology, Dermatology, Embryology, Epidemiology, Forensic Medicine, Gastroenterology, Hematology, Immunology, Internal Medicine, Neurological Surgery, Obstetrics and Gynecology, Oncology, Ophthalmology, Orthopedic Surgery, Otolaryngology, Pathology, Pediatrics, Pharmacology and Pharmaceutics, Physical Medicine and Rehabilitation, Physiology, Plastic Surgery, Preventive Medicine, Proctology, Psychiatry and Neurology, Radiology, Speech Pathology, Sports Medicine, Surgery, Thoracic Surgery, Toxicology, Urology and Virology) 2C. Veterinary Medicine 2D. Emergency Medicine 2E. Nuclear Medicine 2F. Geriatrics 2G. Nursing (including, but not limited to registered nurses, practical nurses, physician's receptionists and medical records clerks) 21. Dentistry 2M. Medical Cybernetics 2N. All Therapies, Prosthetics and Healing (except Medicine, Osteopathy or Osteopathic Medicine, Nursing, Dentistry, Chiropractic and Optometry) 20. Medical Statistics and Documentation 2P. Cancer Research 20. Medical Photography 2R. Environmental Health Group (3) All fields listed in part I. Group (4) All fields listed in part I. Group (5) All fields listed in part I. Group (6) 6A. Sociology (except Economics and including Criminology) 68. Psychology (including, but not limited to Child Psychology, Psychometrics and Psychobiology) 6C. History (including Art History) 60. Philosophy (including Humanities)
    [Show full text]
  • Fly Blue Crane Lands at KMIA to Launch a New Route on September 07
    fly blue crane lands at KMIA to launch a new route on September 07 The new airline, fly blue crane, is said to be responding to market needs and implementing invaluable insights from global travelers who had revealed that customer value was not based on low pricing alone. Ticket sales open 25 August 2015. MBOMBELA - New South African airline, fly blue crane, will launched its inaugural flights from OR Tambo International Airport in Johannesburg to Mbombela at Kruger Mpumalanga International Airport (KMIA) on Monday 07 September 2015 “fly blue crane has anticipated and is positioned to deliver on what customers want – the enhanced convenience of frequent flights through high on-time performance, commitment to consistent service excellence, advanced online technologies that will make the booking and travel process fuss-free, and of course highly competitive fares,” Fly Blue Crane CEO Siza Mzimela said to members of the media at the KMIA when she landed with her crew on Monday. fly blue crane Chief Operations Officer Theunis Potgieter said the airline was poised to become an African aviation innovator. It was responding to market needs and implementing invaluable insights from global travelers who had revealed that customer value was not based on low pricing alone. It also included areas such as consistency, frequency, professionalism and reliability, as well as softer touch-points, like complimentary quality meals and the level of attention to detail paid to customers’ special needs when flying. “fly blue crane’s customers can look forward to such a fresh approach to air travel, which blends the best of both worlds without compromising on premium service,” he said.
    [Show full text]
  • 1 Airline Preference and Choice Factors in the South
    INTERNATIONAL JOURNAL OF BUSINESS AND MANAGEMENT STUDIES Vol: 13 No: 1 Year: 2021 ISSN: 1309-8047 (Online) (pp. 1-21) Doi: 10.48080/ijbms.20210101 Received: 21.10.2020 | Accepted: 15.03.2021 | Published Online: 01.04.2021 -RESEARCH ARTICLE- AIRLINE PREFERENCE AND CHOICE FACTORS IN THE SOUTH AFRICAN DOMESTIC PASSENGER MARKET: AN EXPLORATORY STUDY N. Fuyane* Mangosuthu University of Technology P.O. Box 12363, Jacobs, 4026 Durban, RSA E-mail: [email protected] / [email protected] https://orcid.org/0000-0002-4768-7802 M.E. Xaba Mangosuthu University of Technology P.O. Box 12363, Jacobs, 4026 Durban, RSA E-mail: [email protected] https://orcid.org/0000-0002-5076-0564 M.M. Sikwela Mangosuthu University of Technology P.O. Box 12363, Jacobs, 4026 Durban, RSA E-mail: [email protected] https://orcid.org/0000-0001-9167-3232 ─Abstract─ For airlines to deliver quality services, they must understand customers’ expectations. However, the variations of airline service attribute lists in the available literature suggests a lack of consensus among industry players (airline managers, travel agency managers and airline customers) regarding what constitutes a quality airline service. From a marketing concept point of view, the customer's perspective should inform the design and delivery of airline services. Based on this view, this paper seeks to identify the most important airline service attributes that influence airline preference and choice. A survey is conducted using a questionnaire with fifty-five airline service items. Respondents are asked to rate the importance of these items on a five-point Likert scale. Collected data are subjected to an exploratory factor analysis, which retains ten latent Citation (APA): Fuyane, N., Xaba, M.
    [Show full text]
  • Minister of Transport Remarks at the Signing of the Air Services Arrangements (Basa) Between the Republic of South Africa and Th
    MINISTER OF TRANSPORT REMARKS AT THE SIGNING OF THE AIR SERVICES ARRANGEMENTS (BASA) BETWEEN THE REPUBLIC OF SOUTH AFRICA AND THE REPUBLIC OF NAMIBIA AT THE INTER- CONTINENTAL HOTEL- OR TAMBO AIRPORT Your Excellency, Alpheus G !Naruseb, Minister of Works and Transport in Namibia; Namibian High Commissioner to South Africa; Acting Director General For Civil Aviation and Team, Delegation from Namibian; Airports Company South Africa Delegation; DIRCO delegation Ladies and gentlemen Relations between South Africa and Namibia dates back since Namibia’s independence in 1990 and are the product of our history, of our geographical continuity, of our economic interdependence and integration, of our culture and of our politics. 1 Our formal diplomatic relations were established soon after President Nelson Mandela became the first democratic South African President, opening what was, and remains – especially from an economic point of view – our most crucial diplomatic mission. Our bilateral relationship is strategic for both our countries from a fiscal and import / export perspective and the economic nature of our relationship is inter-dependence, which is the reason that as South Africa, we value our relations. It is South Africa’s position that Africa needs to consolidate its own air transport market and industry in order to remain relevant and the individual African members states need to support the Regional Economic Communities’ initiatives. South Africa, has since July 2006, adopted a five-year Airlift Strategy which sets out to enhance the air transport sector’s contribution to sustainable growth and development. We are about to finalise work on the revised Air Transport Strategy which will further guide and enhance the air transport sector’s contribution to sustainable growth and development.
    [Show full text]
  • O Attribution — You Must Give Appropriate Credit, Provide a Link to the License, and Indicate If Changes Were Made
    COPYRIGHT AND CITATION CONSIDERATIONS FOR THIS THESIS/ DISSERTATION o Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. o NonCommercial — You may not use the material for commercial purposes. o ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original. How to cite this thesis Surname, Initial(s). (2012). Title of the thesis or dissertation (Doctoral Thesis / Master’s Dissertation). Johannesburg: University of Johannesburg. Available from: http://hdl.handle.net/102000/0002 (Accessed: 22 August 2017). ASSESSING THE IMPACT OF LEAN MANUFACTURING IN THE SOUTH AFRICAN AIRLINE INDUSTRY A Thesis Submitted in Partial Fulfilment of the Degree of MASTERS OF TECHNOLOGY In the Department of Quality and Operations Management At the FACULTY OF ENGINEERING AND THE BUILT ENVIRONMENT Of the UNIVERSITY OF JOHANNESBURG BY LINDA MALIFETE 216001282 FEBRUARY 2019 Supervisor: Dr Ndala Yves Mulongo Co-supervisor: Prof Pule Kholopane 1 PREFACE The work presented in this master’s thesis was conducted at the Department of Quality and Operations Management within the faculty of Engineering and Built Environment of the University of Johannesburg, under the supervision of Mr Ndala Yves Mulongo and Prof Pule Kholopane. One peer-reviewed conference proceeding was generated out of the content of this master’s thesis. 1. Malifete, L; Ndala Yves Mulongo & Pule Kholopane (2018). A Theoretical analysis of Lean implementation in Airline industry.
    [Show full text]
  • The Importance of Choice Attributes and The
    The importance of choice attributes and the positions of the airlines within the South African domestic passenger airline industry as perceived by passengers at Durban International Airport B. Campbell & D. Vigar-Ellis 5 abstRact 12This exploratory study sought to determine what customers perceive to be the most important attributes when choosing their passenger airline within the South African domestic airline industry. In line with positioning research protocol, respondents then evaluated the performance of each airline on those attributes. The attributes that respondents perceived to be important in their airline selection and that differentiated amongst competitors within the domestic passenger airline industry were safety, punctual/reliable flights and low price. However, respondents indicated that they were only prepared to sacrifice Voyager Miles, and legroom and onboard space for lower prices. The positions of the traditional as well as low-cost airlines operating in the South African domestic market are plotted on positioning maps using the determining dimensions as axes. 13Key words: positioning, South African airline industry, determinant attributes Introduction 1The South African domestic airline industry is host to several airlines including South African Airways (SAA), South African Express, South African Airlink, 1time Airways, Mango Airlines, British Airways and Kulula.com (SA Flights, 2010: para2). Mr B. Campbell is Account Manager at ABI, the Soft Drink Division of SAB. Prof. D. Vigar-Ellis is Programme Co- ordinator: Self-funded Programmes at the School of Management, Information Technology and Governance, Pietermaritzburg Campus, University of KwaZulu-Natal. Email: [email protected] Southern African Business Review Volume 16 Number 2 2012 97 B. Campbell & D.
    [Show full text]