DELIVERY PROGRAM AND OPERATIONAL PLAN BI-ANNUAL PROGRESS REPORT JULY TO DECEMBER 2020
LOVE WHERE YOU LIVE! Your voice is the key to our region’s future. ABOUT THIS REPORT The bi-annual report 1 July to 31 December 2020 has been prepared in accordance with the requirements of Section 404(5) of the Local Government Act 1993: "The general manager must ensure that regular progress reports are provided to the council reporting as to its progress with respect to the principal activities detailed in its delivery program. Progress reports must be provided at least every 6 months”.
THE DELIVERY PROGRAM The Delivery Program sits between the Community Strategic Plan (CSP) and Annual Operational Plan (AOP) and outlines what Council will focus on during the elected Councillors’ four-year term of office. It provides more detail than the CSP but less detail than the AOP and is the single point of reference for all activities.
ANNUAL OPERATIONAL PLAN The Annual Operational Plan is a sub- component of the Delivery Program. Simply, it provides greater detail on the activities, projects and services planned for the current financial year. Financial information included in the Operational Plan includes a detailed annual budget, Council’s Revenue Policy (rates, fees and charges) and estimates of income and expenditure.
ACKNOWLEDGEMENT TO COUNTRY Tamworth Regional Council acknowledges the Kamilaroi People, the traditional owners and custodians of the lands in our region and we pay respect to the Elders both past and present.
FEEDBACK We want to hear from you. Please direct any feedback or suggestions about the Delivery Program or Annual Operational Plan progress report to Council via (02) 6767 5555, or 1300 733 625 within the Tamworth Region during office hours, or email mailto:[email protected] Contents Contents ...... 3
A Spirit of Community ...... 7
Program: C1101 Quality Parks, Gardens, Reserves, Showgrounds and Open Spaces ...... 7
Program: C1102 Public Amenities ...... 9
Program: C1201 Active Sporting Facilities and Grounds ...... 10
Program: C1202 Active Aquatic Facilities ...... 12
Program: C1301 Northern Inland Centre of Excellence ...... 14
Program: C1302 Australian Equine and Livestock Events Centre (AELEC) ...... 15
Program: C1401 Volunteers Program ...... 16
Program: C1402 Youth Services ...... 17
Program: C1403 Community Care and Development ...... 18
Program: C1404 Year-Round Care ...... 20
Program: C2101 Donations Program ...... 21
Program: C2103 Cultural Services ...... 21
Program: C2104 Aboriginal Liaison ...... 22
Program: C2105 Heritage Programs...... 24
Program: C2106 Streetscapes ...... 25
Program: C2107 Public Affairs ...... 26
Program: C2108 Cemetery Services ...... 26
Program: C2201 Entertainment Venues ...... 27
Program: C2202 Library Services...... 29
Program: C2203 Art Gallery and Powerstation Museum ...... 31
Program: C3101 Community Safety and Crime Prevention ...... 35
Program: C3102 Companion Animals ...... 37
Program: C3103 Environment and Health Services ...... 38
Program: C3201 Floodplain management ...... 39
Program: C3202 Emergency Services ...... 40
A Prosperous Region ...... 41
Program: P1101 Tamworth Regional Economic Development ...... 41
Program: P1102 Land use and Infrastructure planning will support future development at appropriate sites ...... 42
Program: P1103 Pilot Training Facility ...... 43
Program: P1104 Tamworth Global Gateway Park ...... 44
Program: P2101 Promote the region as a destination for relocation ...... 44
Program: P2102 Promotion of the region as a tourist destination ...... 45
Program: P3101 A Region for Education and Training ...... 47
Program: P4101 Intermodal facility in Tamworth ...... 48
Program: P4102 Tamworth will pursue a place as a freight entry and exit port for NSW ...... 49
An Accessible Region ...... 50
Program: A1101 Sealed Roads ...... 50
Program: A1102 Unsealed Roads ...... 53
Program: A1103 Cycleways and Footpaths ...... 54
Program: A1104 Bridges ...... 56
Program: A1105 Car Parking ...... 57
Program: A2101 Expand Airport Services and the Aviation Industry ...... 58
Program: A2201 Public and Community Transport Services ...... 59
Program: A2301 Traffic Management ...... 60
Program: A3101 Facilitate access to state of the art technology and communications for all residents and businesses living in the region ...... 60
A Region for the Future...... 61
Program: F1101 Maintain, upgrade and renew stormwater infrastructure ...... 61
Program: F1102 Asset Management ...... 62
Program: F1103 Strategic Planning ...... 65
Program: F1104 Plant and Fleet ...... 67
DPAOP Progress Update Report 1 July to 31 December 2020 Page 4
Program: F2101 Biosecurity ...... 68
Program: F2201 Environmental Laboratory Services ...... 69
Program: F2202 Sustainability ...... 70
Program: F2203 Waste management and resource recovery ...... 75
Program: F2204 Plan, construct, maintain and manage the Wastewater Infrastructure Network in the region ...... 77
Program: F2205 Plan, construct, maintain and manage the Water Infrastructure Network in the region ...... 80
Program: F1.2.3 Sustainable Waste Management ...... 86
A Region of Progressive Leadership ...... 87
Program: L1101 Regulatory Development and Approval Services ...... 87
Program: L1102 TRC Customer Service Centre ...... 88
Program: L1201 Community Advocacy ...... 89
Program: L1301 Informed communities ...... 90
Program: L1302 Empowered communities ...... 91
Program: L2101 Legal services and Property Management ...... 93
Program: L2102 Governance ...... 93
Program: L2103 Financial Services ...... 95
Program: L2104 Risk and Compliance ...... 96
Program: L2105 Business Systems and Solutions ...... 97
Program: L2106 People and Culture ...... 98
Program: L2201 Leadership...... 99
DPAOP Progress Update Report 1 July to 31 December 2020 Page 5
General Manager’s Report Keychange 2017-2027 is the major strategic document developed to guide the delivery of services and facilities over the next decade, and outlines the goals of Council. Under Keychange, the Delivery Program and Annual Operational Plan provide greater detail on the activities, projects and services planned to support these goals.
The current reporting cycle will enter a new phase in the Financial Year 2021/2022, following the adoption of Blueprint 100. This strategy will guide and promote the development of the Tamworth Region to 2041.
It gives me great pleasure to present Council’s progress report against the Delivery Program and Annual Operational Plan for the reporting period July to December 2020. Major highlights include:
A Spirit of Community A Region for the Future COVID-19: The COVID pandemic continues to present us with enormous challenges, on a daily basis. However, Asset Management: The 2020/2021 Regional Halls & Council employees continue to show great initiative and Facilities Improvement Program continues to fund works resilience in delivering high levels of service throughout throughout the region. A range of renewal works on the region. While several projects and programs have community buildings were completed this reporting period. been placed on hold or deferred, our regional community Water/Sewer/Waste: The DA for the Organics Waste remains strong in the face of significant structural change. Recycling Centre was approved in September 2020. Tenders for construction have been called with Viaduct Park Draft Masterplan: Planning for the Youth commencement anticipated in early to mid-2021. Work has Training Cafe is well advanced. Funding received under the progressed on the Barraba Wastewater Treatment Plant ‘Local Roads and Community Infrastructure’ federal upgrade. On 25 August 2020, Council participated in a program will enable the construction of a climbing wall, regional podcast series organised by Namoi Unlimited and extension to the pump track and half-court basketball LGNSW. Under the heading "Increasing Climate Resilience court. Project", a series of 3 podcasts were recorded with the aim Library: Despite the pandemic, our libraries have of sharing drought related stories between Councils. The experienced significantly increased demand in online Mayor, Col Murray, was part of the podcast. The Tamworth services such as story-time for children and the hugely edition of the series is titled "Regional City Water". A launch successful ‘click and collect’ borrowing program. and promotional campaign is planned for early 2021. A Prosperous Region Blueprint 100: Blueprint (Parts 1 and 2) are complete and have been adopted by Council. The review of the TRLEP Tamworth Regional Astronomy & Science Centre: 2010 commenced in July 2020 with the formulation of the Construction of the Astronomy and Science Centre was 'Tamworth Story' which sets the basis for land use planning completed in December 2020. Crown Lands funding has to support potential industrial, residential and commercial been announced for construction of a shared path from land expansion in the region. Piper Street to the Astronomy Centre. Tamworth Global Gateway Park: The Business Case for An Accessible Region TGGP has been completed and the infrastructure projects have been funded by Council with construction underway. Road Infrastructure: The Garden Street roundabout has been constructed. The Campbell Road/Calala Lane A Region of Progressive Leadership intersection upgrade is in the early stages of construction. A major upgrade is planned for Retreat Road and the Regulatory Development and Approval Services: Estimated Weabonga – Teatree Creek bridge replacement is now value of development (not including subdivisions) complete. determined was $91.4M for the six months reporting period. Average processing time for development Tamworth Regional Intermodal: Construction has applications and modifications was 34 days. 293 DAs and commenced on the reinstatement of the rail line, with Modification Applications were received during the completion anticipated for September 2021. The DA has reporting period, with 52% of applications lodged online via been lodged for the establishment of the intermodal the Development Hub. facility with operations planned to commence in September 2021.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 6
A Spirit of Community
Program: C1101 Quality Parks, Gardens, Reserves, Showgrounds and Open Spaces Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C1101.01 Undertake regular Number of inspections # 0 75 inspections of Council’s undertaken parks infrastructure to identify defects and prioritise, schedule and complete maintenance activities to address high risk defects identified in Council's parks inspections within the available budget.
Number of high priority # 0 0 service defects identified
Number of high-risk defects # 0 0 identified
Number of high priority # 0 0 service defects addressed
Number of high-risk defects # 0 0 addressed
Progress Update • A total of 75 playground inspections were undertaken on TRC playgrounds in this reporting period. • No defects or non-compliance issues were identified. Regular weekly maintenance is effective in staying on top of any issues as they arise.
C1101.02 Provide Public Space that Community Satisfaction - # Annual Target satisfies the communities Annual Survey need
Progress Update • As part of the development of TRC's Open Space Management Guide, Council staff categorised and established a service level for every portion of open space that Council maintains. As part of this process, Council placed this guide on public exhibition and undertook extensive community consultation seeking feedback on both hierarchical category and service categories. All comments were considered and amendments made before being adopted by Council. • While no survey was undertaken to determine the community’s satisfaction, the development and endorsement of the Open Space Management Guide did give the community an opportunity to discuss our current service level.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 7
Projects
Current Percentage Action Description / Progress Status Budget spent
C1101.CW.001 Water efficiency projects $50,000 0% On Track Water saving projects have been identified and are ready for implementation but are being held off until the final quarter when a more complete budget picture is known – concerning the ongoing impact of COVID.
C1101.CW.002 Parks and Recreation Asset Renewal $169,199 47% On Track All planned asset renewal projects are on track and will be completed by the EOFY. Projects include: • Skate park paving; • Replacement of shade sails at parks; • ANZAC Park paving renewal; • Aeration of Bicentennial Park pond; • Split Rock Dam pump renewal; • Garden renewal; • Gipps Street lighting renewal; and • Oxley dog fence.
C1101.CW.003 Tamworth Skate Park Upgrade $425,112 2% Completed • Skate Park Project was completed April 2019. • Construction of the Youth Training Cafe will commence construction in March 2021 along with additional elements funded under the Local Roads and Community Infrastructure federal funding. These elements include a climbing wall, extension to the pump track and a half- court basketball court. Project completion is expected in mid-2021.
C1101.CW.004 Open Spaces Capital $606,895 3% On Track Minor capital projects have been completed including fencing at Tamworth Regional Playground, Bicentennial Park fountain aerator and improvements to Marsupial Park.
Large projects totalling $550k have only recently been established and funded by the Local Roads and Community Infrastructure federal funding including:
• Manilla Chaffey Park Playground; • Peel Picnic Spot; • Kootingal Main Street Beautification; and • Bicentennial Park Levee lighting.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 8
Plans and Strategies
Action Description Progress Status
C1101.PLAN.001 Recreation and Open • During this review period, Sports & Recreation Division On Track Space Plan staff have completed the Sports & Recreation Strategic Plan. The division has also completed an Open Space Management Guide which classifies all public open space and clearly defines service level standards for each location. This Guide has been adopted by Council. • Following on from these two large bodies of work is another project to look at all open space land and determine the needs for the future and identify any excess land that could be rationalised.
Program: C1102 Public Amenities Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C1102.01 Delivery of Public Of the 91 Public # 0% 60% Amenities Program Ameneties,70% to be in average condition or above
Progress Update Planned toilets replacements at Attunga Rest Stop, Somerton Recreation Reserve and Moonbi Lookout are on track for completion by the end of the 2020/2021 financial year.
Projects
Current Percentage Action Description / Progress Status Budget spent
C1102.CW.001 Public Amenities Renewal Program $302,533 0% On Track Further renewal of public amenities has been successfully funded under the Local Roads and Community Infrastructure federal funding initiative. These projects have only recently been established but are expected to be completed by end of June 2021: • Attunga Rest Stop; • Somerton Recreation Ground; • Moonbi Lookout; and • Kootingal public toilet.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 9
Program: C1201 Active Sporting Facilities and Grounds Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C1201.01 Provide quality sporting Community satisfaction with # Annual Target fields and facilities that Sporting Fields - Survey satisfies the communities need
Community satisfaction with # Annual Target Sports Dome - Survey
Coordinate operational # Annual Target meetings with sporting groups
Progress Update • During this review period, various sports returned to training and competition but under very different environments and reduced numbers. Council staff have worked extensively with all sporting user groups to ensure that they are providing safe options for the community that strictly adhere to the COVID safety plans. • The winter period saw reduced foot traffic on the sports fields which has resulted in the fields being in the best state they have ever been coming into Summer. This improvement has been acknowledged by many of the sports groups.
C1201.02 Increase participation and Utilisation of the Sports # 0 Hrs 503 utilisation at Sports Dome Dome (booked hours) Hrs
Progress Update • The Sports Dome re-opened for use in July 2020, with COVID restrictions in place for the facility and user groups. • Sports groups struggled to operate under conditions with limited capacity for growth. Normal competitions continued with no spectators and staggered time slots. • Due to COVID uncertainty, the reporting period has been spent improving the facility and carrying out maintenance to prepare for future events such as garden installations, carpark lighting upgrades and scoring equipment maintenance. • School holiday programs continued as planned with good results. • Staff have invested significant time in becoming familiar with COVID restrictions & safety plans to assist patrons to utilise the facility.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 10
Projects
Current Percentage Action Description / Progress Status Budget spent
C1201.CW.001 Recreation upgrade program $731,657 20% On Track Minor renewal works have commenced including Plain Street lighting and athletics equipment upgrade. Future projects, some of which have only recently been funded and established under the Local Roads and Community Infrastructure federal funding include:
• BMX track restoration and Upgrade ($500k) • Cricket net facilities at Tamworth Riverside and Chauvel Park ($165k) • Mountain Bike Park playground, map and track upgrade (55k)
C1201.CW.002 Treloar Park Tennis Redevelopment $2,742,084 0% Requires Action A request for quotation has been advertised to engage a design consultant to assist in preparing project delivery contract documentation while waiting for confirmation of project to proceed following the COVID delay.
C1201.CW.003 Tamworth Sports Dome Capital $72,500 37% On Track Capital works jobs completed in this review period include: • Car park lighting upgrade; and • Fire hydrant system upgrade. Further works to be include before the end of the financial year include: • Show court scoreboard replacement; and • Additional fire hydrant upgrades.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 11
Program: C1202 Active Aquatic Facilities Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C1202.01 Provide quality aquatic Community satisfaction with # Annual Target facilities that meet the Aquatic Facilities - surveys communities need and completed increase participation and utilisation at aquatic facilities
Visitation at aquatic facilities # 0 >30,000 in TRC Region
Progress Update All TRC pools opened during this review period with more than 30,000 patrons through the doors across all pools. These numbers are slightly down on previous years which has been a result of the cooler start to summer and reductions in schools using community facilities for learn to swim and water safety lessons.
C1202.02 Advocate for the TRC will advocate for this # 0 0 development of a new facility with updates to be Aquatics Centre provided on a periodic basis
Progress Update • Project was on hold due to COVID financial impacts on the organisation that requires a $2.6 million investment from Council to obtain 50% design by external contractors. • Late in this review period staff have commenced discussions with Councillors about exploring alternative delivery models that could lead to the facility being designed, built and managed by a third party. An EOI is expected to be advertised early in 2021 to consider this potential option.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 12
Projects
Current Percentage Action Description / Progress Status Budget spent
C1202.CW.001 Swimming Pool Asset Renewal $195,118 70% On Track All planned renewal/upgrade projects have been completed as planned and are on track for completion by the EOFY. Projects include: • Barraba Pool valve replacement; • Replace Barraba chemical shed; • Manilla Pool filter works; • Tamworth Olympic Pool - gutter replacement; • Tamworth Olympic Pool - spider valve replacement; • Tamworth Olympic Pool - circulation pump replacement; • Tamworth South & West Pool - chlorine and acid tank replacement; and • Tamworth South & West Pool - Waterslide backwash tank installation.
Plans and Strategies
Action Description Progress Status
C1202.PLAN.001 Tamworth Regional Swimming pools were opened in early October 2020 with On Track Council Aquatic the exception of Tamworth Olympic Pool, due to water Management Plan restrictions. Tamworth Olympic pool did open in mid- December and all pools have been successfully operating in accordance with the Council's Aquatic Management Plan and facility COVID Safety Plans.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 13
Program: C1301 Northern Inland Centre of Excellence Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C1301.01 Northern Inland Centre of Provision of regular updates 4 0 4 Sporting Excellence - to community on progress Delivery to program against program schedule and an informed
community
Progress Update Project fully complete and financial audit successfully completed.
Projects
Current Percentage Action Description / Progress Status Budget spent
C1301.CW.001 Northern Inland Centre of Sporting Excellence 100% Completed NICSE Stage 1 all work completed, all costs closed, financial audit and final reporting completed.
C1301.CW.002 NICSE - Stage 2 $1,119,415 68% On Track • Project officially opened online in December 2020. • Hockey carpark lighting was delayed by COVID, construction / installation will commence in January 2021. • Hockey facility fencing, irrigation, turf and planting was completed in December 2020. • AELEC internal access road seal was completed in December 2020. • All work to be completed by April 2021.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 14
Program: C1302 Australian Equine and Livestock Events Centre (AELEC) Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C1302.01 To provide a state of the Number of Local Events - # Annual Target art internationally Annual Target recognised facility for local, state, national and international events
Number of State events - # Annual Target Annual Target
Number of National events - # Annual Target Annual Target
Number of International # Annual Target events - Annual Target
Progress Update • The Public Health Order requirements due to the COVID Pandemic continues to have a significant effect on KPI's when compared to the same period last year. • A total of 3 Local events were held which included clinics, utilising the venue for 6 days. This was an improvement upon budget adjusted expectations. • No state level events were conducted during this period in line with adjusted budget expectations. • One (1) national level event was held during the past quarter over 2 days, which was an improvement upon adjusted budget expectations. • No international level events were held for this period in line with adjusted budget expectations.
Projects
Current Percentage Action Description / Progress Status Budget spent
C1302.CW.001 AELEC Capital Works $111,775 4% On Track • AQS009 Planning - This project is expected to begin late in the next quarter. • Cattle Yard Panels - Essential replacements completed using 21% of budget and given the COVID operating environment the balance of $15,983 will be returned to reserves. • AELEC Fire Doors - Works planned to begin in the last quarter of this financial year. • Grandstand Replacement - Grant funding income has been received. • Grandstand Replacement - Expect to issue purchase order for the works early in the next quarter.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 15
Events
Action and Event Progress Start End C1302.EVENTS.001 Tamworth International Eventing CCN Completed 21/11/2020 22/11/2020
Program: C1401 Volunteers Program Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C1401.01 Develop and implement a Increase participation # 0 4% Regional Volunteer amongst the under 30s - % Strategy Annual Increase
Encouraging volunteering # 0 12% among all community members- % Annual Increase
Number of initiatives # 0 2 recognising and rewarding volunteers
Progress Update • A total of 6 new organisations have registered with the RU Volunteering website bringing the total of active organisations to 37, with 44 new enquiries about volunteer opportunities. • A number of volunteer and volunteer teams across the Tamworth region were recognised in the NSW Volunteer of the Year Awards - Regional Ceremony in September via Zoom. The overall winner of the regional awards was a young volunteer who was a member of the 2018 Tamworth Regional Youth Council. • A total of 41 organisations and their volunteers were recognised for their hours of service to the community at the Gift of Time Ceremony.
C1401.02 To increase volunteer Number of volunteers # 0 20 participation in the Tamworth Region
Progress Update • Twenty (20) connections between organisations and volunteers have been made in the last reporting period. This brings the total to 368 connections since the website launched in June 2019. A connection is made each time a person expresses an interest in a role or when they express an interest in certain shifts and complete shifts. • Many of the registered organisations still have restrictions around volunteer participation due to COVID so this number of connections is a positive outcome.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 16
Program: C1402 Youth Services Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C1402.01 To deliver programs that Attendance numbers for The # 0 984 all Youth can access in the Youthie Drop-in service Tamworth Region
Number of programs with # 0 30 educational or social outcomes delivered at the Tamworth Regional Youth Centre
Number of youth outreach # 0 0 programs delivered throughout the Tamworth Region
Progress Update • The "drop in service" attendance numbers are below previously achieved target amounts due to facility closure in response to COVID. Attendance since reopening was slow but is gradually rebuilding and it is anticipated attendance numbers will increase with the start of the new school term and recommencement of after-school programs at the Youth Centre. • Youth services assistants are working on a number of programs and initiatives to increase attendance including a MyYouthie rewards program, a monthly Life Talks program, weekly Garden Club, quarterly Live@ THE YOUTHIE music events, a 18-24 years social club, a Youthie music YouTube Channel, a 'Ready, Set, STUDY!' program and GRUB HUB open days. Investigations into the feasibility of running a shuttle bus are also in progress. • Youth Centre expenditure is on track. Youth Programs - activities budget is currently underspent sitting at 15% spent. This is due the Youth Centre receiving a Youth Opportunities grant for $49,000 in 2019 with funds carried over for programs into the 2020/2021 financial year. Programs and initiatives mentioned above will be funded from the Youth Programs - Activities budget. Youth Centre operating income lines for Venue Hire, Office Rental and GRUB HUB are sitting at 70%, 70% and 96% respectively. • Council ran three successful open for business days for the GRUB HUB Cafe at the Tamworth Regional Youth Centre. Two cultural awareness weekends were held at the Youth Centre featuring Aboriginal Dance and Weaving. • Tamworth Regional Youth Centre received a Landcare grant for $1,250 which will see the creation of an edible garden on site at the Youth Centre for young people to learn how to grow their own produce and seed save.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 17
Plans and Strategies
Action Description Progress Status
C1402.STRATEGY.0 Tamworth Regional The Youth Services Team has carried vacant positions On Track 01 Youth Strategy throughout 2020. The COVID pandemic has also restricted progress.
Program: C1403 Community Care and Development Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C1403.02 Provision and Tamworth Community # 0 222 management of Centre number of booking Community Centres for received the Tamworth Regional Community
Progress Update • With the lifting of COVID restrictions bookings began to flow again for regular and new hirers. Regardless of the registered clubs disallowing weekly community group meetings Council was able to pick up some additional bookings during this period. • Work commenced on a fixture and fittings refurbishment costing plan to update the centre so that it can be marketed in a more contemporary way in order to increase use and revenue.
Projects
Current Percentage Action Description / Progress Status Budget spent
C1403.CW.001 Disability Action Plan - Capital Works $91,242 0% On Track No expenditure from this budget line, however the following projects have been delivered by Regional Services with external funding (Drought Communities Extension Program and “Cycling Towns” funding): • Construction of more than 3km of footpath completed as part of $1m in funding from the ‘Drought Communities Extension Programme’; and • Construction of more than 2km of shared path as part of $3.28m in funding from the ‘Cycling Towns’ funding program.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 18
Plans and Strategies
Action Description Progress Status
C1403.PLAN.001 Disability Inclusion The following actions have been progressed in this period: On Track Action Plan 2017-2021 • Disability Access Working Group meetings resumed in September. Two meetings were held in the reporting period. • The Tamworth Regional Council Access Awards were held in December.
C1403.PLAN.002 Tamworth Regional The requirement for this plan will be examined as part of On Track Council Social Plan 2006 the Blueprint process.
Events
Action and Event Progress Start End C1403.EVENTS.001 There were no major events organised for the 1 July to 31 December 2020 reporting period.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 19
Program: C1404 Year-Round Care Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C1404.01 Provide quality and Weekly before school care # 0 25 affordable year-round enrolment - East Tamworth care in Tamworth (Average)
Weekly after school care # 0 65 enrolments - East Tamworth (Average)
Weekly after school care # 0 38 enrolments - South Tamworth (Average)
Weekly Vacation care # 0 40 enrolments - East Tamworth (Average)
Weekly Vacation care # 0 40 enrolments - South Tamworth (Average)
Weekly before school care # 0 35 enrolment - South Tamworth (Average)
Progress Update • East Tamworth Year-Round Care moved back into the newly renovated School House premises leased from Tamworth Public School and are no longer operating a ‘pack up’ service from classrooms. • Attendance numbers are below expected amounts due to the lack of casual staff availability. Year- Round Care must maintain a ratio of 1:15 and without casual staff both centres were unable to offer the number of places required to reach targets. Job Seeker may have impacted casual staff availability. The team leader and co-ordinators are working closely with a labour hire company to recruit suitable casual staff in order to return to normal operations. Current enrolment patterns suggest that both centres will be at capacity once casual staff have been recruited. • Enrolment for the 2021 January Vacation Care program at both centres achieved capacity with East Tamworth Year-Round Care averaging 60 children per day and South Tamworth Year-Round Care averaging 45 children per day. • Negotiations are ongoing regarding Deed of Variation of OSHC Licence with South Tamworth Public School. Council is currently seeking clarification on designated leased space and shared leased spaces before proceeding with signature request. • All staff vacancies have been filled.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 20
Program: C2101 Donations Program Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C2101.01 To deliver the Annual Number of community # 0 17 Donations program to the groups assisted TRC region
Total value of donations $ $0 $49,523
Donations to Tamworth $ $0 $4,260 Regional Schools, Preschools and Day Care centres
Total value donated to $ $0 $66,650 recurring community groups
Progress Update • The 2020/2021 Annual Donations Program submissions were sought between 18 August and 15 September 2020. • Twenty one (21) applications were received totalling $123,338.24. • Council at its Ordinary Meeting of 17 November 2020, resolved to approve donations to the value of $49,523.14 to 17 applicants. • In addition, the Policy provides for recurrent funding of $66,650 to 9 individual organisations. • The Policy also allows for an annual donation of $60.00 to schools and preschools in the local government area to purchase academic prizes or library resources. Donations in 2020 totalled $4,260.00 to 71 schools. • All successful applicants and schools have received their funding. Some organisations did not receive funds given that the events were unable to be held due to COVID restrictions.
Program: C2103 Cultural Services Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C2103.01 Undertake cultural Implement Cultural Plan # Annual Target development and cultural Actions for Year planning to support cultural diversity
Evaluation of events # Annual Target conducted
DPAOP Progress Update Report 1 July to 31 December 2020 Page 21
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 Quarterly • More than 21 Cultural Plan actions progressed in this period. These included adding five (5) museum Progress Update collections to e-hive, transfer of the Australian Country Music Collection to Tamworth Regional Council, commencement of the Tamworth Textile Triennial “Tensions 2020 tour, and the Lomandra Plant give-away for NAIDOC. • More detail can be found at https://www.tamworth.nsw.gov.au/live/arts-and-culture/cultural- development.
Plans and Strategies
Action Description Progress Status
C2103.PLAN.001 Tamworth Region Refer information provided in Progress Update. On Track Cultural Plan 2018-2023
Program: C2104 Aboriginal Liaison Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C2104.01 Progress actions against Support the establishment 100% Annual Target the Tamworth Regional of an Aboriginal and Torres Council’s “Innovate” Strait Islander Cultural Reconciliation Action Plan Centre to ensure Council’s operations are just, equitable and productive
Progress Update Seventy seven (77) Reconciliation Action Plan actions have progressed during the period, including: • Acknowledgement of Country has been included in Council email signatures; • NAIDOC activities such as the light projections, photography exhibition, flag raising and Lomandra plant give-away took place; and • A Reconciliation Action Plan (RAP) impact statement was submitted to Reconciliation Australia.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 22
Plans and Strategies
Action Description Progress Status
C2104.PLAN.001 Tamworth Regional • A Tamworth Regional Council Reconciliation Action Plan On Track Council Reconciliation Innovate 2018-2020 Report was created; 90.66% of all Action Plan actions were progressed. • Acknowledgement of Country included in all Council's email signatures. • Discussions have commenced with the Tamworth Local Aboriginal Land Council regarding the Victoria Park Masterplan. • Information regarding the RAP and Cultural dates was distributed through internal E-News, including the Share our Pride link and Cultural Protocols in internal website. • Council's Finance unit streamlined the procurement forms to identify and report on procurements from Aboriginal and Torres Strait Islander businesses. • The Working Group met 25 August 2020 to evaluate the RAP 2018-2020 and plan for the RAP 2021-2023.
Events
Action and Event Progress Start End C2104.EVENTS.001 There were no major events organised for the 1 October to 31 December 2020 reporting period.
mC2105 Heritage Programs
DPAOP Progress Update Report 1 July to 31 December 2020 Page 23
Program: C2105 Heritage Programs
Owner: Gina Vereker / Planning and Compliance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C2105.01 Deliver the Heritage Number of current heritage # 0 0 Advisory Service for the listed items added to LEP region
Heritage working group # 0 0 meetings attended
Progress Update • Council has once again lodged a grant application to obtain funds for the Heritage Advisory Service to continue for the 2021-23 years. This service is vital in order for Council to continue to provide to the community a free Heritage Advisory Service. • Council’s Heritage Advisor provides advice on minor and major heritage projects, assists with the administration of the annual Heritage Assistance Fund, assists with the biannual Heritage Awards and the annual Tamworth Regional Heritage Festival (week-long event).
Plans and Strategies
Action Description Progress Status
C2105.PLAN.001 King George Avenue Due to COVID the working group did not meet during the On Track Management Plan reporting period.
Events
Action and Event Progress Start End C2105.EVENTS.001 There were no major events organised for the 1 July to 31 December 2020 reporting period.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 24
Program: C2106 Streetscapes Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C2106.01 Manage Council’s Investigate and report to 100% 0% 50% streetscape to improve Council on the the visual appeal of our establishment of a CBD and neighbourhoods comprehensive Tree Management Plan
Number of requests for # 0 0 maintenance of residential. rural and open spaces received
Progress Update • Continued management of CBD streetscapes has occurred to a high standard. The recently adopted Open Space Management Guide has listed all CBD areas as having a "Very High" level of service and will continue to be managed in accordance with this guide. • A project will commence early in 2021 to look at City entrances (landscaping and signage) that will develop a strategic plan for future development and embellishments.
Plans and Strategies
Action Description Progress Status
C2106.PLAN.001 Develop a Regional Tree All documents comprising the Urban Street Tree On Track Management Plan Management Plan have been drafted and reviewed by the Urban Street Tree Advisory Committee. Draft documents have been sent to Communications for graphic design and formatting. A draft is expected to be presented to Councillors in March 2021 before undertaking public exhibition.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 25
Program: C2107 Public Affairs Owner: Chris Weber / Corporate and Governance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C2107.01 Citizenship ceremonies Number of ceremonies 4 0 3 conducted planned per period
Number of new citizens per # 0 36 period
Progress Update Planning for Citizenship ceremony as a part of Australia day celebrations on track.
Program: C2108 Cemetery Services Owner: Chris Weber / Corporate and Governance & Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C2108.01 Deliver burial services at Guidelines / regulations met # 100% 100% Tamworth, Barraba and each quarter - 100% Moonbi Lawn Cemeteries, Tamworth Columbarium – including May Garden and ten operational cemeteries in the region
Progress Update Burial and reservation details for the 6 months ending December 2020 include: • Burials = 75; • Ash interments = 29; and • Reservations = 92.
Projects
Current Percentage Action Description / Progress Status Budget spent
C2108.CW.001 Cemetery Capital Works $28,000 100% Completed Project complete and budget expended.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 26
Program: C2201 Entertainment Venues Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C2201.01 To present local, regional, Deliver the annual program # 0% 39% state, national and of events for Council’s international productions Entertainment Venues throughout the year.
Progress Update • Venues and Capitol Theatre box office opened again on 1 July 2020 after the initial COVID shutdown. • A new ticketing system went live 1 July. • Ticketed events recommenced across our venues on 31 August 2020. • A plan was developed to move Capitol Theatre shows to TRECC so that the full capacity of the Capitol Theatre could be maintained while still allowing for social distancing. • Five (5) events with 8 performances held at TRECC in Aug/Sept 2020). 1,637 tickets were issued with 54.12% capacity for those events. • A plan was developed and announced for the Golden Guitar Awards to proceed in a COVID safe way. ABC TV was secured as the official broadcaster. • Council participated in the NSW Government ‘Great Southern Nights’ initiative in November. Council received $5,000 towards the presentation of two music events, • To celebrate National Music Month in November Council went into ‘cabaret mode’ in the Tamworth Town Hall. A round table setting with a bar and cheese box provided a wonderful setting to welcome back audiences to live entertainment. • Fourteen (14) ticketed events with 19 performances were held across our venues in Nov/Dec 2020. 5305 tickets were issued with a 44% capacity. • Nineteen (19) other non-ticketed events occurred across TRECC, Capitol and the Tamworth Town Hall.
C2201.02 To establish a cultural TRC will advocate for this 4 0 2 precinct in Tamworth facility with updates to be CBD provided on a quarterly basis
Progress Update • Further work continued on the Functional and Technical Design Brief. The work is in the last stages and this includes the creation of a fly-around video showing the precinct in 3D form. • It is anticipated that the final document will be given to Council in February before going up to Council to be accepted.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 27
Projects
Current Percentage Action Description / Progress Status Budget spent
C2201.CW.001 Entertainment Venues - Capitol Theatre Renewal $14,035 29% On Track Program Hazer replacement has occurred. Audio monitors still need to be replaced. This will happen in the first half of 2021.
C2201.CW.002 Tamworth Town Hall renewal program $16,000 100% On Track The renewal of stage lighting has been completed. All works as budgeted and programmed for 20/21 have been completed.
C2201.CW.003 TRECC renewal program $87,575 12% On Track • All scheduled works are in progress and on track. • The replacing of TRECC's side doors is a major project that will commence early 2021. • The lighting control desk needed replacing due to a sudden failure. The desk was scheduled to be replaced in 21/22, however, this was brought forward into 20/21.
Events
Action and Event Progress Start End C2201.EVENTS.001 There were no major events organised for the 1 July to 31 December 2020 reporting period.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 28
Program: C2202 Library Services Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C2202.01 Deliver library services Number of visitors to the # 0 80,000 and collections to the libraries in the Tamworth Tamworth Region, Region per quarter including the management of the Central North Regional Libraries (CNRL).
Number new members in # 0 600 the Tamworth Region per reporting period
Number of people # 0 12,000 attending library programs in the Tamworth Region (Adults and Children)
New Items added to CRNL 16,000 0 8,000
Loans managed in CNRL 32,000 0 160,000 Region
Number of Loans in the # 0 100,000 Tamworth Region (electronic and physical)
Progress Update • All services to Central Northern Regional Library (CNRL) continued as per the CNRL Library Agreement. • The CNRL Committee met in November 2020. Councillor Bill Heazlett from Walcha was re-elected as the CNRL Chair and Councillor Catherine Redding from Narrabri was re-elected as Deputy Chair. • Following the COVID closure and the subsequent restrictions library visitor numbers are gradually rebuilding. • Tamworth City Library continues to operate a "Click and Collect" service from the laneway. • Use of electronic resources and engagement with digital programs remains high. • COVID restrictions have affected library usage, however, for the same period use of electronic resources increased from 27,331 in 2019 to 29,826 in 2020.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 29
Projects
Current Percentage Action Description / Progress Status Budget spent
C2202.CW.001 Tamworth Library upgrades $236,986 0% On Track A library redevelopment project is in the planning stage.
C2202.CW.002 Central Northern Regional Library renewals and $399,412 62% On Track upgrades • The purchase of library books and online resources is on target. The book trade has peaks and troughs and library expenditure follows book industry release patterns. • Online resources are a mix of subscriptions and purchase of duplicate copies according to demand. (i.e reservations on the library system). • The target for physical book purchases is 8,000 for a six-month period. 9,791 items were accessioned from July to December 2020.
Events
Action and Event Progress Start End C2202.EVENTS.001 There were no major events organised for the 1 July to 31 December 2020 reporting period.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 30
Program: C2203 Art Gallery and Powerstation Museum Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C2203.01 To deliver a diverse range Gallery attendance 22,000 0 16,413 of Art Gallery events and programs that are accessible and relevant to the community
Number of Gallery events 40 0 138 and public programs
Art Gallery Exhibitions 20 0 12
Exhibitions by local and # 0 8 regional artists
Delivery of outreach art # 0 7 programmes
Number of new artwork # 0 16 acquisitions to the Tamworth Regional Gallery collection
Documentation of Council # 0 16 owned Gallery collections including cataloguing and digitisation recorded
Progress Update Twelve (12) exhibitions were on display during the period including seven exhibitions at the Tamworth Regional Gallery: • Tensions 2020: Tamworth Textile Triennial; • Reality into Flames: modern Australian art and the Second World War (AWM) • Never Ending Thread – my adventure with cloth by Ellen Howell • Seed Stitch Contemporary Textile Awards by ADC • Nhingali ngiyaningu garay (weaving our story) by Yinarr Maramali • Sunny by Rosamund Greig; and • One Way or Another by Gabrielle Collins and Sandra McMahon. There were 7,413 visits to the Gallery and 9,000 visits to Ray Walsh House foyer. The Gallery hosted 138 education and public programs (968 direct participants, physical and online). More information about the exhibitions can be found at: Tamworth Regional Gallery
DPAOP Progress Update Report 1 July to 31 December 2020 Page 31
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C2203.03 To deliver a diverse range Implementation of 100% 0% 25% of Museum events and Tamworth Regional Museum programs that are Engagement Strategy accessible and relevant to the community
Overall Museum attendance # 0 2,570
Documentation of Council # 0 529 owned museum collections including cataloguing and digitisation recorded
Education and public # 0 15 programs held
Participants and volunteers # 0 4,791 in programs
Progress Update Visitation to Museums: • 15 Education and Public Programs Events in this period • Attendance at Powerstation Museum = 515 people, Attendance at Australian Country Music Hall of Fame = 2055 people. TOTAL = 2570 attendance • Online exhibitions/collections 2 - these included Australian Country Music Hall of Fame new website and the Country Music Wax Museum Collection onto E-hive. • Physical exhibitions 2 - -these included new exhibition displays - astronomy centre astro-photography display and Chris Bowman collection. • Number of volunteer hours = 1147 hours at the Powerstation Museum and 3644 at the Australian Country Music Hall of Fame. TOTAL = 4791
C2203.04 To deliver a diverse range Implementation of the 100% 0% 0% of public artworks across Tamworth Regional Council the Tamworth region Public Art engagement strategy
Number of new public # 0 0 artwork acquisitions to the Tamworth Region
Documentation of Council # 0 0 owned public art including cataloguing and digitisation recorded
Progress Update • Public Art - Lucy Irvine Public Artwork report adopted by Council. The intention of this artwork is to create a welcoming entry point to the park and members of the public travelling on Kable Avenue. This artwork provides a placemaking narrative for Tamworth and brings Tamworth’s association with textile art into the public space. • Ephemeral Projection art was used as part of the NAIDOC week celebrations. Extremely positive feedback from the local Aboriginal community. Procedures to be reviewed as part of the project evaluation.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 32
Projects
Current Percentage Action Description / Progress Status Budget spent
C2203.CW.001 Art Gallery Capital $37,603 7% On Track • Detailed design of large-scale public artwork by Lucy Irvine finalised and on-site meetings occurred with staff and production company Andromeda Industries. Council report finalised and adopted in December 2020. • This public art project includes a cultural gift donation to the value of $10,000.
C2203.CW.002 Museums Capital $5,148 6% On Track MUSEUMS - EXHIBITIONS & COLLECTION • Tamworth Powerstation Collection Store fit out has taken place. This includes museum storage shelves and archival materials for storage. • Design, development and implementation of the exhibition and display at the Tamworth Regional Astronomy Centre generated via grant funding.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 33
Plans and Strategies
Action Description Progress Status
C2203.PLAN.001 Tamworth Regional The Tamworth Regional Museums Engagement Strategy On Track Museums Engagement continues to progress well. Strategy Highlights from this period include: • Exhibition development and implementation at the Tamworth Regional Astronomy Centre; • Display of the Chris Bowman Mineral and Fossil collection at the Tamworth Regional Astronomy Centre; • Finalisation of the transfer to the ACMF Deed of Gift, including all legal paperwork signed and held with TRC; • Tamworth Powerstation Museum celebrated their anniversary with a controlled COVID-19 event, which was received very positively by the community; • Dr. Rosyln Russell engaged to complete a significance assessment of the Australian Country Music collections and Moonbi Museum; and • Work commenced on the Museums Asset Management Plan, including insurance for all Council owned collections now identified and submitted to our insurers.
C2203.STRATEGY.0 Public Art Engagement PUBLIC ART ENGAGEMENT STRATEGY On Track 01 Strategy 2016-2021 This strategy continues to progress public art in the LGA. The outcomes from this period include: 1 x continued design and development of the Lucy Irvine public art sculpture. TRAAC presentation in September 2020 and Council report approved in December 2020; 1 x support for the Barraba CBD mural, with a contribution of $2,000 towards the mural project from the public art funds; 1 x EOI process and selection for the Country Road Roundabout Sculpture. A total of seven EOI's were received for the location; and 1 x NAIDOC week projections for the public. Extremely well received by our Indigenous community. Challenges with procedures of implementation.
Events
Action and Event Progress Start End C2203.EVENTS.001 There were no major events organised for the 1 July to 31 December 2020 reporting period.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 34
Program: C3101 Community Safety and Crime Prevention Owner: Gina Vereker / Planning and Compliance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C3101.01 Respond and take action implementation of Crime 100% 0% 75% on community raised Prevention Plan's priority requests regarding the actions safety of the community
Implementation of Graffiti 100% 0% 75% Management Plan Actions
Percentage of requests 80% 0% 100% responded to within 3 business days. (Animals, Overgrown Blocks, Illegal Activities)
Number of CCTV requests # 0 42 received from Police
Progress Update • The 2017 - 2022 Crime Prevention Plan was adopted by Council on 10 October 2017. The Graffiti Management Plan was adopted on 27 June 2017. All targets and KPI's are being met for both Plans. • Community safety concerns are being addressed as outlined in the Plans. In conjunction with the Police and other community stakeholders, proactive initiatives are also being implemented to address crime.
C3101.02 Enforce parking Number of school zones # 0 206 regulations in accordance patrolled per period with the Australian Road rules
Progress Update • The Parking Rangers conducted daily patrols of the CBD area for the enforcement of the Australian Road Rules, concentrating on the high traffic and pedestrian areas. Officers will adjust patrols to accommodate complaints of parking issues in the CBD, such as the bus, taxi and disabled parking zones. • The officers also conducted patrols of the region’s school zones during the school term every Tuesday and Thursday morning or afternoon, this being two schools per patrol, the Rangers also conducted ad- hoc patrols of the schools during this period. In total, 206 school patrols were conducted during this period (this period includes some of Term 2, all of term 3 and 4), with 26 infringements being issued. • Patrols of areas that have been considered contentious were also implemented by the Parking officers, (areas such as In St, Out St and Bridge St around Baiada and the airport car parks). • Officers issued 848 infringements for parking offences for the period 1/7/20 to 31/12/20.
C3101.03 Respond to regulatory Number of abandoned # 0 67 requests regarding vehicles reported per period. abandoned vehicles
Progress Update For the period of 1/7/20 - 3/12/20, the Ranger unit received 67 requests regarding abandoned vehicles in a public place. Of these 74.63% were completed within 14 days.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 35
Projects
Percentage Action Description / Progress Current Budget Status spent
C3101.CW.001 Community Safety/Crime Prevention Capital $10,000 101% Completed • This activity relates to the installation of a new legal graffiti wall at Lion's Park (also known as Bryan Martin Park) which is located on Duri Road and Coorigal Street Tamworth. The wall was proposed due to the redevelopment of the former skate park which had also been designated a legal graffiti precinct. • The new legal graffiti wall was completed on 9 October 2020 and has received overwhelming support from the local graffiti community, neighbouring property owners and general park users.
Plans and Strategies
Action Description Progress Status
C3101.PLAN.001 Graffiti Management • The 2017 - 2022 Graffiti Management Plan was adopted On Track Plan 2017-2022 by Council on 27 June 2017. All targets and KPI's are being met. • Diversion projects and enforcement strategies are continually being implemented to target unlawful acts of graffiti. • Due to the COVID pandemic the annual Graffiti Removal Day set for October 2020 was cancelled. Advice has been received that the 2021 Graffiti Removal Day has been set for Sunday 28 March 2021.
C3101.PLAN.002 Tamworth Regional • The 2017 - 2022 Crime Prevention Plan was adopted by On Track Council Crime Council on 10 October 2017. All targets and KPI's are Prevention Management being met. Plan • Notification was received on 22 October 2018 from the New South Wales Department of Justice advising that the Tamworth Regional Council Crime Prevention Plan was successfully adopted as a Safer Community Compact. The Plan will remain a Safer Community Compact for a period of three years. • Council continues to work closely with local police and other stakeholders to provide a safer community for our residents and visitors alike.
Events
Action and Event Progress Start End C3101.EVENTS.001 There were no major events organised for the 1 July to 31 December 2020 reporting period.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 36
Program: C3102 Companion Animals Owner: Gina Vereker / Planning and Compliance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C3102.01 Maintain the TRC Animal 70% of all dogs taken to 70% 0% 90% Pound pound are returned or rehomed
50% of all cats taken to the # 0% 43% pound are returned or rehomed
Progress Update Animal Control activities for the period of 1/7/20 - 31/12/20. 441 animals were either seized, brought to the pound (BTP) or surrendered: • Cats (seized 6, BTP 135, Surrendered by owner 18); and • Dogs (seized 41, BTP 201, surrendered 40). 325 of 441 (73.69%%) animals were either returned to owner, sold or released to an organisation: • Cats, 69 of 159 (43.39%); and • Dogs, 256 of 282 (90.78%).
Plans and Strategies
Action Description Progress Status
C3102.PLAN.001 Strategic Companion NO SCAMP Meetings or events held due to COVID On Track Animal Management restrictions. Plan (SCAMP) 2012-2015
Events
Action and Event Progress Start End C3102.EVENTS.001 There were no major events organised for the 1 July to 31 December 2020 reporting period.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 37
Program: C3103 Environment and Health Services Owner: Gina Vereker / Planning and Compliance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C3103.01 To ensure local food All food premises located in 100 Annual Target premises through the Tamworth Region inspections are meeting requiring an inspection will their legal food safety be inspected at least requirements. annually
Progress Update • 112 passed primary inspections. • 5 passed re-inspections. • 6 failed inspections. • 5 star premises = 45. • 4 star premises = 37. • 3 star premises = 11. • Schools, mobile food vans, supermarkets, failed inspections and re-inspections do not qualify for star ratings.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 38
Program: C3201 Floodplain management Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C3201.01 Management of flood Provision of management # Annual Target liable land plans identifying urban floodplain risks: Tamworth Floodplain Risk Management Strategy & Plan, based on 2019 Tamworth Citywide Flood Investigation
Progress Update • Consultants, ‘Hydrospatial’ have progressed their work on the Tamworth Floodplain Risk management Study and Plan. They have completed their first deliverable and should be ready in February to commence the modelling calibration. • The East and North Flood Study is now completed. Consultants Lyall and Associates are bundling up all deliverables for final handover early 2021. • Stormwater management Plan review/Updates for Tamworth, Kootingal, Manilla, Barraba have not been progressed yet. Council are looking to roll these all into one project and go out to a consultant prior to the end of the financial year. However, with the financial impacts from COVID these will get pushed into the 2021 calendar year. • Focus for Stormwater Strategy Engineer will be to tie together all of the information that is currently available to Council and prepare a consolidated report for Council to inform them of the current state of the nation for flooding and stormwater. This report will prioritise a number of the actions that still need to be progressed.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 39
Program: C3202 Emergency Services Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 C3202.01 Coordinate Council Meet statutory 100% 0% 100% response and assist requirements of Local combat agencies during Emergency Management emergencies and Officer disasters (LEMO) requirements
Progress Update • Local Emergency Management Committee continues to meet regularly and function well. • As COVID has become relatively controlled across NSW, with no active cases in the Tamworth Region, the LEMC is no longer conducting scheduled COVID meetings. The key agencies continue to exchange information, however, and meet as required to discuss any developments in this area. • Storms and minor flooding across the Christmas/New Year had some impact on local residents and public infrastructure. A Natural Disaster has now been declared, which will provide Council with funding towards restoring key assets. Overall the event appears to have been well managed by the SES and other agencies.
Projects
Current Percentag Action Description / Progress Status Budget e spent
C3202.CW.001 Emergency Services - Capital Works Not Assessed • This reporting line is not required. Council administers the RFS budget under an SDA, but does not control their capital works projects. • No further report required.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 40
A Prosperous Region
Program: P1101 Tamworth Regional Economic Development Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 P1101.01 To implement actions and Complete annual review of 100% Annual Target report on Council’s Regional Economic Regional Economic Development Strategy - Development Strategy, Tamworth Tomorrow ”Tamworth Tomorrow”
Progress Update • On target and consistently reviewed. • Workshop to be conducted to align with Blueprint 100 and determine actions and priorities for the second version of Tamworth Tomorrow prior to the current report expiry in 2021. This will be undertaken under the direction of the new director of Growth and Prosperity.
P1101.02 To build relationships with Business satisfaction with # Annual Target local businesses and services offered by Council – facilitate opportunities for industry survey growth
Monthly newsletter to 12 0 6 industry outlining opportunities and economic activity of the region
Progress Update • A monthly newsletter is circulated to the industry database, with the 'click through' and response from industry increasing in engagement each month. The newsletter for the past 6 months has focused on TRC news, training opportunities for business, COVID support and financial support opportunities and any other relevant information for the business and economic sector. • The retail vacancy survey is continually being updated. • A business index survey was conducted to determine business confidence. A snapshot of the results was shared with the business sector.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 41
Plans and Strategies
Action Description Progress Status
P1101.STRATEGY.0 Tamworth Regional • The Tamworth Regional Economic Development On Track 01 Council Economic Strategy – Tamworth Tomorrow continues to be used Development Strategy - as the guiding document for the direction on economic Tamworth Tomorrow development activity for the city. More recently the actions have been more aligned to Blueprint, however COVID impacts have restricted roll out of many actions. • Tamworth Tomorrow is due to be updated beyond 2021 and will reflect priorities in the Blueprint 100. • Planning will commence with the Economic Development team during February/March and the draft plan will be ready for review in the3 quarter of 2021 - 30 September.
Program: P1102 Land use and Infrastructure planning will support future development at appropriate sites Owner: Gina Vereker / Planning and Compliance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 P1102.01 Maintain and update Number of planning # 0 0 strategic land use plans proposals prepared and submitted to the Department of Planning & Environment
Number of amendments to # 0 0 the Development Control Plan are prepared
DPAOP Progress Update Report 1 July to 31 December 2020 Page 42
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 Progress Update • A number of planning proposals and master plans were processed through various stages to December 2020. • The Oaklands planning proposal was finalised and the Plan made under delegation. This was a major milestone after some years of processing by the applicant and Council. • The planning proposal to rezone various lots at Greg Norman Drive and Manilla and prohibit caravan parks in the RE2 zone was also finalised and made under delegation. • The revised planning proposal for 55 Dampier Street - 21 Wallamore Road was publicly exhibited, however, some issues remain to be clarified prior to making the Plan relating to storm water and access. • Significant progress has been made on the Tamworth Global Gateway Park structure plan and master- planning for Arcadia and Stratheden. Water Sensitive Urban Design DCP has proceeded to exhibition and was adopted by Council. • In a frustrating process, the relatively simple Temporary Events planning proposal was exhibited, amended, re-exhibited and awaits finalisation to make under delegation in early 2021. • Planning Proposal relating to Banalasta is considered to have been discontinued and it is understood that the property has been sold. No further action will be taken unless a new proposal is lodged.
Program: P1103 Pilot Training Facility Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 P1103.01 To provide a sustainable Progress updates # 0 0 and nationally recognised Pilot Training Facility
Progress Update • No pilot training is being undertaken at the facility at present, due to the impacts and restrictions associated with COVID. • BAE Flight Training Tamworth vacated the site at the end of July 2020 and council took over operations. • The residential accommodation blocks were accommodated by Farrer High School for their boarders. • Flight training is not expected to resume until sometime in 2021, potentially 2022, depending on COVID and international border restrictions. • Use of the facility for other purposes are being explored. This has included contact with the NSW and Australian Governments.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 43
Program: P1104 Tamworth Global Gateway Park Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 P1104.01 Support and facilitate # 0 0 economic development and employment opportunities
Progress Update • Business case for TGGP has been completed and the infrastructure projects funded by Council with construction underway. • Focus for the development will shift to Planning and Marketing of the lots to generate the actual business activity required.
Program: P2101 Promote the region as a destination for relocation Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 P2101.02 Advocate, as part of 4 0 2 membership of Regional Cities NSW, for growth, regional infrastructure and investment.
Progress Update • The program has representation from the Mayor and General Manager. The group have applied for funding to activate the program with a major marketing campaign and establish it based on the model of Evocities, and expanding to a wider membership. The results of the grant submission have not been confirmed at this stage. • TRC has renewed its membership for the next 3 years.
Events
Action and Event Progress Start End P2101.EVENTS.001 There were no major events organised for the 1 July to 31 December 2020 reporting period.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 44
Program: P2102 Promotion of the region as a tourist destination Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 P2102.01 To promote the region as Visitation numbers to the # 0 47,705 a destination to visit. Visitor Information Centre
Implementation of # 0% 50% Destination Tamworth Marketing actions for 2019/20
Visitor satisfaction with # 0 0 Tourist Information Centres in our region. Surveys completed throughout the year and online surveys conducted around events
Community satisfaction with # 0 0 Council run / supported local events. 2 surveys completed
Update and maintain the 100% Annual Target Regional Events Calendar
Progress Update • The Visitor Centre reopened on 1 June, after being closed for all of April and May. Visitation has seen a major increase of as high as 50% during school holiday periods and tracked consistently around 35- 40% during non-school holiday period. This was maintained up to end December 2020. • An online marketing campaign took place to encourage visitation to the region and confirm Tamworth is opened for business. • Due to the increased human resources required to check people into the VIC to meet COVID guidelines, there was no formal visitor satisfaction survey was undertaken during this time. • All events ceased during this period. • The online events calendar was updated with notices to confirm the cancellation of events. This was also reflected on the event wall at the Visitor Information Centre.
P2102.02 To deliver a successful Implementation of the 100% 0% 0% TCMF and identify Tamworth Country Music opportunities to grow the Festival strategy actions for TCMF brand all year 2019/20 round, locally, nationally and internationally.
Regular updates to 24 0 4 Tamworth TV
Establish a committee to 100% 0% 100% assist with the planning of the 50th Festival - 2022
DPAOP Progress Update Report 1 July to 31 December 2020 Page 45
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 Engage local stakeholders in 100% 0% 0% the music industry through Country Connect
Progress Update • Event planned for early 2021 to engage with local stakeholders such as venues, artists, accommodation providers and media to give an update on the current planning for the 50th anniversary celebrations. • Four (4) new episodes have been added to the Tamworth TV website as well as several Facebook live events posted on social media. • Planning for the 50th Festival continues with several elements already confirmed and many more underway.
Projects
Current Percentage Action Description / Progress Status Budget spent
P2102.CW.001 Tamworth Regional Astronomy and Science Centre $1,786,850 62% On Track • Stage 1,2 and 4 have been awarded occupation certificate and the Astronomy Club moved in on 22/12/2020. • Stage 3 is expected to reach OC by Friday 29/01/2021. • Stage 5 is expected to reach OC by the end of March 2021. • The carpark upgrade has been completed with line markings and signs. • The site electrical upgrade has been completed. • Crown Lands funding has been announced for construction of shared path from Piper Street to the Astronomy Centre.
P2102.CW.002 Tourism - Capital Works $10,500 0% On Track • A quote has been received for the refurbishment of the Golden Guitar and the work was scheduled to commence in November. However, the quote exceeded $5,000 so additional quotes are required and have been sought. • Due to the size of the work others have declined to quote, so we will go with MACC painting. The works need to be undertaken outside of peak visitation periods as there will be no access to the Guitar for photos, for a 3-5 day period. The weather is also a major consideration with calm days required to ensure there will be no overspray. The work is scheduled to take place in Autumn, with completion by 31 May 2021. • A paid social media campaign will be undertaken to alert to travelling public to the fact the guitar will have construction around it for the refurbishment period.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 46
Events
Action and Event Progress Start End P2102.EVENTS.001 Taste in the Park Current Public Health Orders restrict this event from moving forward.
Pop Up Bar Current Public Health Orders restrict this event from moving forward.
Nundle Go For Gold 355 Committee have decided to postpone this event until 2022.
National Thunder Rally Significant change in COVID restrictions required to go ahead in traditional format
Hats Off to Country This year there was a virtual ‘Hats Off To Country’ due 09/07/2020 12/07/2020 to COVID. Live music was streamed from the Facebook page – www.facebook.com/HatsOffToCountry
Young Drivers Expo Due to Dept of Education excursion and COVID crowd 03/08/2020 06/08/2020 restrictions, this event did not go ahead in its traditional manner. Individual presentations were recorded and a final video was distributed to schools to view in their own time.
Fiesta La Peel Event cancelled due to COVID. Mid-year event in 17/10/2020 17/10/2020 planning stages.
Lighting of the Christmas Tree Event cancelled due to COVID. New date for next year 03/12/2020 03/12/2020 is December 2 2021.
Program: P3101 A Region for Education and Training Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 P3101.01 Council will support and TRC will advocate for this # 0 0 advocate for a university service, updates to be campus in the region and provided on a periodic basis the delivery of face to face tertiary courses
Progress Update • Council continues to support this project and has regular discussions with the University of New England, the Tamworth Business Chamber and the Tamworth university working group. The business case has been developed by the UNE and funding is being sought, with commitment in principal received by the State Government. • The university released its Tamworth Plan to the public in August 2020, with classes scheduled to commence in the city in 2021.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 47
Program: P4101 Intermodal facility in Tamworth Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 P4101.01 To establish an TRC will actively pursue for # 0 0 intermodal facility in this facility in Tamworth, Tamworth updates to be provided on a periodic basis
Progress Update • Construction has commenced of the reinstatement of the rail line, with completion scheduled for September 2021. • The DA has been lodged for the establishment of the intermodal facility with operations planned to commence in September 2021. • Lodgement of the TGGP stage one land subdivision is imminent. This will be followed by stage one released to the market for sale. The webpage is in final design with launch due the first week of March, which will trigger the commencement of the marketing campaign.
Projects
Current Percentage Action Description / Progress Status Budget spent
P4101.CW.001 Tamworth Global Gateway Park Capital $30,378,241 8% On Track • Delivery of Infrastructure progressing well. • Country Road Roundabout has Country Road traffic diverted onto new road to allow pavement construction on northern side of roundabout to commence. Power relocation now scheduled for March 2021, has been a constraint. • Goddard Lane roadworks underway with sewer and stormwater progressing well. • Tender has been called for Intermodal access roads and it is expected that this tender will be awarded at the Council meeting in February. • John Holland Rail progressing well with works around the reactivation of the rail line. Still on schedule to have an operational rail line by end of September 2021. • Culverts for trunk stormwater progressing well with 3rd party approval for works in the rail corridor from John Holland almost finalised. • Qube have lodged their DA for the operation of the Intermodal and there is some additional information required in relation to traffic impact from the development to address some information required by TfNSW.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 48
Program: P4102 Tamworth will pursue a place as a freight entry and exit port for NSW Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 P4102.01 To facilitate the Airport TRC will advocate for this # 0 0 Master Plan to enable service, updates to be direct landing and provided on a periodic basis departure of international movements
Progress Update A consultancy firm was engaged to investigate the economic viability of an international freight facility being developed at Tamworth Regional Airport. The study concluded there was insufficient economic activity to support an international freight facility. The investigation is now closed.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 49
An Accessible Region
Program: A1101 Sealed Roads Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 A1101.01 Sealed Roads: Undertake Number of inspections # 0 142 regular inspections to undertaken identify defects and prioritise, schedule, and complete maintenance activities
Number of high-risk defects # 0 0 identified
Number of high-risk defects # 0 0 addressed
Progress Update 142 inspections carried out. 306 defects raised, 173 defects were completed. No high-risk defects identified.
Projects
Current Percentage Action Description / Progress Status Budget spent
A1101.CW.001 Pavement Renewal program - Northern $600,00 0% On Track Construction work anticipated to be undertaken during first quarter of 2021, as listed below: • Clifton Lane; • Queen St shoulders; • Alice Street; • Court Street; • Keepit Dam Road; • Burindi Road; and • Halls Creek Road.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 50
Current Percentage Action Description / Progress Status Budget spent
A1101.CW.002 Pavement Renewal Program - Southern $2,694,514 45% On Track Pavement works completed: • Showground Road; • Kable Ave; • Gowrie Road; • Gidley Appleby Road; • Old Gunnedah Road; • Duri Dungowan Road; • Kingswood Drive; • Lockheed Street; • Pavement works commenced on Daruka Road, with completion scheduled early 2021; • Further works scheduled for early 2021 on; • Stirling Road; and • Wallamore Road.
A1101.CW.003 Sealed Roads Reseal Program $1,598,921 0% On Track New contract awarded for resealing works. Contractor expected to complete scheduled resealing program during the first few months of 2021.
A1101.CW.004 Regional Road - Reseal Program $843,429 14% On Track New contract awarded for resealing works. Contractor expected to complete scheduled resealing program during the first few months of 2021.
A1101.CW.005 Road Infrastructure program upgrades $370,898 4% On Track • Design undertaken for Davidsons Lane realignment. Land acquisition approved by Council, and this is progressing. Overall works anticipated to be incorporated into larger upgrade of Moonbi-Hallsville route (subject to grant funding). • Intersection and causeway approach sealing works being undertaken progressively as priorities are identified that provide value for money, e.g. upgrade the approaches whilst replacing the failed causeway.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 51
Current Percentage Action Description / Progress Status Budget spent
A1101.CW.006 Classified Roads - Projects $1,866,076 0% On Track Identified major works on Regional Roads for 2020/21 are: • Werris Creek Road wide centreline; • Rangari Road upgrade and seal; • Both of these projects are progressing with pre- construction activities under way (environmental studies, design etc); and • Both projects are expected to commence construction late FY 2020/21, with the majority of the construction to be completed during the subsequent financial year.
A1101.CW.007 Local Roads Construction $5,819,811 34% On Track • Major upgrade works completed on Bowlers Lane and Garoo Road. Garden Street roundabout also completed. • Early works have commenced on the major intersection upgrade for Calala/Campbell Road with the bulk of the roundabout construction to be undertaken during the last quarter of 2020/21. • Preliminary works (design, environmental review etc), currently in progress for major upgrade works on Retreat Road with construction anticipated to commence later 2020/21.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 52
Program: A1102 Unsealed Roads Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 A1102.01 Undertake regular Number of inspections # 0 170 inspections to identify undertaken defects and prioritise, schedule, and complete maintenance activities to address high risk defects identified within the available budget
Number of high-risk defects # 0 0 identified
Number of high-risk defects # 0 0 addressed
Progress Update Unsealed Roads, 170 inspections carried out, 81 defects raised, 27 defects completed, 0 high risk defects were identified.
Projects
Current Percentage Action Description / Progress Status Budget spent
A1102.CW.001 Gravel renewal program - Northern $910,571 34% On Track Gravel renewal work in the Northern region completed: • Bidford Access Road; • Beuna Vista Road; • Warrah Road; • Tiabundie Road; and • Yarramunbully Road.
A1102.CW.002 Gravel renewal program - Southern $1,384,244 23% On Track Gravel renewal work in Southern region completed for first half of 2020/2021: • Limbri/Weabonga Road; • Duri Wallamore Road; • Woodlands Road; • Heath Road; • Bithramere Lane; and • Kerrs Road.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 53
Program: A1103 Cycleways and Footpaths Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 A1103.01 Cycleways and Footpaths: Number of inspections # 0 26 Undertake regular undertaken inspections to identify defects and prioritise, schedule, and complete maintenance activities to address high risk defects identified within the available budget
Number of high-risk defects # 0 0 identified
Number of high-risk defects # 0 0 addressed
Progress Update Twenty six (26) inspections, 29 defects raised, 5 defects completed. No high-risk defects were identified.
Projects
Current Percentage Action Description / Progress Status Budget spent
A1103.CW.001 Pedestrian improvement works $4,026,400 14% On Track • Contract awarded for installation of lighting along 3 Tamworth cycleways. Design work is in progress with installation work anticipated to commence mid-2021. • Survey and design works have commenced for Stages 2 and 3 of the Cycling Towns program, with major construction works anticipated throughout 2021. • Additional grant funding secured for new shared path on Kent St (Duri Road to Goonoo Goonoo Road) with construction anticipated during the first half of 2021.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 54
Current Percentage Action Description / Progress Status Budget spent
A1103.CW.002 Footpath construction $511,206 22% On Track • All "drought related grant funding" footpath construction is now complete. Council is currently seeking an extension of this grant to allow Council to make beneficial use of some under-expenditure on this program upon completion of the approved scope. • Further footpath works are anticipated following additional funding allocations under the LRCIP program. Preliminary work has commenced on these footpaths, with work expected to commence in Nundle, Kootingal, Manilla and Belmore St, Tamworth over coming months.
Plans and Strategies
Action Description Progress Status
A1103.PLAN.001 Tamworth Regional Bike The Draft Active Transport Strategy has been finalised with On Track Plan 2014 the Communications team and will go to public consultation in February 2021. Subject to input from the public the Strategy will go to a Council meeting in March 2021.
A1103.PLAN.002 Tamworth Regional The Draft Active Transport Strategy has been finalised by On Track Pedestrian Access and the Communications team and will now go to public Mobility Plan consultation in February 2021. Subject to input from the public the Strategy will go to a Council meeting in March 2021.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 55
Program: A1104 Bridges Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 A1104.01 Bridges: Undertake Number of inspections 20 0 12 regular inspections to undertaken identify defects and prioritise, schedule, and complete maintenance activities to address high risk defects identified within the available budget
Number of high-risk defects # 0 0 identified
Number of high-risk defects # 0 0 addressed
Progress Update Twelve (12) timber bridges inspected. Three (3) are currently under load limit or bypassed. Some minor defects and maintenance tasks identified for repair during first half 2021. No high-risk defects identified.
Projects
Percentage Action Description / Progress Current Budget Status spent
A1104.CW.001 Bridge Renewal Program $375,620 44% On Track • Federal grant funding confirmed for Benama, Fishers and Retreat bridges. Tenders anticipated during first half of 2021 for construction during the same year. • Weabonga-Teatree Creek bridge replacement complete (replaced with large culvert). • Preliminary work (design, hydraulic assessment, geotechnical investigation) being undertaken for several smaller bridges in anticipation of further grant applications in the future.
A1104.CW.002 Major Bridge Construction Works $0 0% Not Assessed N/A
A1104.CW.003 Manilla Low Level Bridge $8,593,184 23% On Track • Bridge construction progressing well with foundations completed and piers progressing. • Roadworks already underway and progressing well. Some complaints received from residents, however, project going well overall.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 56
Program: A1105 Car Parking Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 A1105.01 Provide adequate off- Increase utilisation of long # 0% 0% street car parks in stay car parks (% utilised) Tamworth CBD
Implementation of the Car 100% Annual Target parking Strategy Year One actions
Progress Update White Street Car Park design well underway. Expected to provide around 40 additional long-stay car parks for the CBD. Further consideration being given as a result of possible sale of existing parking site adjacent to RWH. Currently no real parking issues being raised from the public.
Projects
Current Percentage Action Description / Progress Status Budget spent
A1105.CW.001 Car park capital works $360,903 11% On Track White St carpark extension design completed, Subject to environmental approvals Council expects to advertise a tender in February 2021 for construction to be completed later this financial year.
Plans and Strategies
Action Description Progress Status
A1105.STRATEGY.0 Car Parking Strategy Strategy has been completed. Will be checked for currency Completed 01 at time of publication of the Transport Masterplan.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 57
Program: A2101 Expand Airport Services and the Aviation Industry Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 A2101.01 To deliver a regional Operate Airport in 100% 0% 100% airport with a reputation accordance with Civil for safety, comfort and Aviation Safety Authority reliability (CASA) rules and regulations and Office of Transport Security Act and Regulations
Progress Update The Tamworth Regional Airport is compliant with all regulations and safety requirements.
Projects
Current Percentage Action Description / Progress Status Budget spent
A2101.CW.001 Airport - Capital works $2,033,403 3% Requires Action A review of the capital works program at the end of December 2020 has resulted in a further $164,557 of works being deferred. The remaining dollar amount relates to the airport’s major LED runway and taxiway lighting project and a general aviation apron extension and upgrade. The budget for this project is $2.75 million. $1.375 million of this is Australian Government grant funded. The airport will contribute 50% of the cost ($1.375 million). A total of $1.145 million of the total budget spend will be outlaid in the 2021/2022 financial year.
Plans and Strategies
Action Description Progress Status
A2101.PLAN.001 Tamworth Regional Budget provision has been made for the development of a On Track Airport Master Plan new Master Plan. Quotations are being sought for this work. Project expected to commence in March. The new Master Plan will be the subject of a Council report.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 58
Program: A2201 Public and Community Transport Services Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 A2201.01 Advocate for improved TRC will advocate for this # 0 0 and expanded public and service; updates to be community transport provided on a periodic basis within the Region
Quarterly Advocacy is ongoing in this space and will be undertaken when opportunities arise. Progress Update
A2201.02 Advocating for an TRC will advocate for this # 0 0 extension of the service, updates to be Newcastle to Scone rail provided on a periodic basis service to Tamworth
Quarterly An NSW Government funded bus service trial between Tamworth and Scone was held previously. The Progress Update conclusion was that patronage was insufficient to justify the service and it was stopped. Extension of the Scone to Newcastle suburban rail service to include Tamworth is unlikely at this time. Advocacy can be put on hold at this time.
Projects
Percentage Action Description / Progress Current Budget Status spent
A2201.CW.001 Country Passenger Transport Infrastructure Grants $42,571 31% On Track Scheme (CPTIGS) Prior year CPTIGS programs now complete. 2020/21 program is primarily focussed on establishing bus stop locations. Planning has been undertaken for these facilities, with installation anticipated during second half of 2020/21.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 59
Program: A2301 Traffic Management Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 A2301.01 Facilitate the meeting of Recommendations # 0% 90% the Local Traffic completed within 6 weeks of Committee meetings to Council endorsement discuss and recommend solutions for identified road safety and traffic planning issues
Progress Update • The Local Traffic Committee continues to function effectively. • Meetings are held each month. As part of the changes made by Council for a COVID safe workplace, Committee members have the option of attending in person or via teleconference or email response. • The next meeting will be Wednesday 3 February 2021.
Program: A3101 Facilitate access to state of the art technology and communications for all residents and businesses living in the region Owner: Jacqueline O’Neill / Growth and Prosperity
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 A3101.01 To advocate for the TRC will advocate for this # 0 0 implementation of the service; updates to be NBN across the entire provided on a quarterly region and for technology basis to support business and
lifestyle in our community
Progress Update • TRC has worked closely with NBN co to finalise the roll out of the NBN broadband access network across the Tamworth region which now provides high speed internet services. • In late 2020 NBN co also confirmed the opportunity for businesses to now connect to a business NBN fibre zone – one of only 85 business NBN fibre zones in Regional Australia. This zone will provide a significant opportunity for Tamworth as it enables businesses within the zone to access NBN Enterprise Ethernet, providing reduced costs via wholesale pricing and additional incentives to businesses considering relocating to the region. • Supporting the advancement of tech data services, TRC has also approved a development application for a new $5million data centre being built by Leading Edge Data in Tamworth. The centre is due to open in April 2021. • Discussions will continue in 2021 to further explore NBN co-invest opportunities to help deliver access to higher speed wholesale broadband services over the NBN network to households and businesses.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 60
A Region for the Future
Program: F1101 Maintain, upgrade and renew stormwater infrastructure Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 F1101.01 Maintain, upgrade and Number of inspections 80 0 75 renew stormwater undertaken on assets > 50 infrastructure years age
Number of high-risk defects # 0 0 identified on assets > 50 year age
Number of high-risk defects # 0 0 addressed on assets > 50 years age
Progress Update Inspections undertaken as part of sealed road inspection; 75 defects found, 60 drainage defects identified, 60 drainage defects rectified, 0 high risk hazards found.
Projects
Current Percentage Action Description / Progress Status Budget spent
F1101.CW.001 Drainage renewal program $1,012,917 7% On Track No drainage renewal projects completed first half of the financial year. Causeways programmed for the second half of the financial year are: • Gidley Appleby Road; and • Keepit Dam Road.
F1101.CW.002 Drainage Strategic Capital $700,000 109% On Track • West Tamworth Drainage along Hercules Street nearing completion. • The North and East Drainage Study to be reviewed prior to adoption.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 61
Program: F1102 Asset Management Owner: Bruce Logan / Water and Waste
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 F1102.01 Coordinate and assist the Facilitate the completion of # 0% 50% actions of Asset Owners scheduled actions from the to ensure continued Asset Management Strategy improvement of asset in accordance with an management across the agreed program organisation
Asset Management # 0 6 Reference Group (AMRG) Meetings
Quarterly Six (6) AMRG meetings were held since June. Progress Update Items co-ordinated in these meetings were: 1. Progress report on Work orders and GIS improvements; 2. Completion of Asbestos Inspection contract; 3. Progress update on fire safety; 4. Adopted an Asset Management Information System Strategy; 5. Completed the Annual Asset Management report; and 6. Confirmed the Improvement program for 2021.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 62
Projects
Current Percentage Action Description / Progress Status Budget spent
F1102.CW.001 Regional Buildings Asset Renewal Program $1,969,027 14% On Track The following projects were completed: • Manilla Information Centre - External Paint AAH615 • Youth Centre - Windows/Security Screens AAH650 • Manilla Small Town Hall - Mechanics Inst - Carpet Renewal AAH660 • Manilla Large Town Hall - War Memorial Floor Renewal AAH658 • Tamworth South Library - Renew Toilet and Kitchen Fixtures AAH671 • Attunga Hall - Stump/Pier Renewal AAH653 • Attunga Hall - Stage Area Repaint AAH652 • Nundle Information Centre - Deck Renewal AAH663 • Tamworth Ray Walsh House - Renewal of Blinds AAH670 • Kootingal Cockburn Cottage - Internal Painting AAH656 The following projects are currently in progress: • Nundle Primitive Methodist Church - Roof Renewal AAH620 • Council Buildings - Fire Safety Compliance AAH649 • Tamworth 218 Peel Street - Painting & Structure Renewal AAH612 • Tamworth-RWH Building-Lift Refurbishment AAH467 • Bendemeer Hall - Stump/Pier Renewal AAH654 • Dungowan Hall - Rainwater Tank Renewal AAH655 • Somerton Hall - Structure Renewal AAH664 Deferred to 21/22 • Tamworth 25 Fitzroy Street - Roof Reseal • Tamworth 15 Bridge Street - Partial Roof Renewal • Duri Hall - Septic System Renewal • Nemingha Hall - Sub Structure, Piers & Stage Renewal AAH661 • Nemingha Hall - Toilet Renewal AAH662 • Limbri Hall - Toilet Renewal AAH624 • Nemingha Hall - sub structure, piers & stage renewal; • Nemingha Hall - toilet renewal; and • Limbri Hall - toilet renewal.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 63
Current Percentage Action Description / Progress Status Budget spent
F1102.CW.002 Regional Halls & Facility Improvements Program $122,299 28% On Track The COVID public health order restrictions in place over the past 6 months has hampered the S355 Committee projects. However, the Kootingal Recreation Reserve amphitheatre and field surface upgrade has been completed, Gowrie Hall air conditioning project has commenced and Kootingal Tennis Courts lighting upgrade has commenced.
Plans and Strategies
Action Description Progress Status
F1102.STRATEGY.0 Asset Management In the Asset Management strategy document for 2017- On Track 01 Strategy 2017-2027 2027 there are 11 strategies which the Asset Management Reference Group will be working on to improve Asset Management. Underpinning the strategies is the improvement plan which has 11 practice areas. An Improvement program has been developed for 2020 which has the following focus areas: Information and systems: • Continued implementation of Work Order systems; • Continual improvement of asset register attribute data; • Implementation of pavement management system; and • Recorded all Asbestos containing material as a defect. Asset Life cycle Management: • Implementation of a strategic asset management system; • Implementation of Asset Management plans; and • Implementation of a Work Order System to manage maintenance. Accountability and Direction: • Review of asset management policy; and • Continual focus on buildings asset management.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 64
Program: F1103 Strategic Planning Owner: Gina Vereker / Planning and Compliance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 F1103.01 To support potential Preparation of the Blueprint # 0% 100% industrial, residential and 100 (100k Plan) commercial land expansion particularly in the region
Progress Update • Blueprint 100 was completed in June 2020 and Part 2, Local Strategic Planning Statement, sets the basis for a review of the Tamworth Regional Local Environmental Plan 2010 (TRLEP 2010) and supports appropriate individual Planning Proposals to amend the TRLEP 2010 outside of the review. • The review of the TRLEP 2010 commenced in July 2020 with the formulation of the 'Tamworth Story' which sets the basis for land use planning to support potential industrial, residential and commercial land expansion in the region. As at 31 December 2020 the Tamworth Story draft had largely been written in preparation for consideration by Council in early 2021.
F1103.02 To ensure effective use of Value of section 7.11 and $ $0 $1,782,142 development section 7.11A development contributions contributions received
Progress Update • In the period from July to December 2020 $479,787 in S.7.11 and S.7.12 development contributions were received and $1,302,355 in S.64 water and waste-water head-works charges were received. • This represents a solid result in S.7.11 and S.7.12 development contributions and S.64 head-works charges, especially when considering COVID circumstances. Nonetheless, some significant budget adjustments were made to present the best estimate of annual income for asset managers' budget considerations.
Projects
Percentage Action Description / Progress Current Budget Status spent
F1103.CW.001 Fitzroy Street - Redevelopment $72,471 41% On Track Due to the easing of water restrictions, planting of vines in each of the living umbrellas was carried out during the reporting period. Further minor embellishments are planned and will be undertaken during 2021. Council has applied for a grant to fund a sculpture and catenary lighting. The outcome of the grant submission will not be known until April 2021. Should Council be successful in obtaining the grant, the remaining budgeted funds will be used to fund the installation.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 65
Plans and Strategies
Action Description Progress Status
F1103.PLAN.001 Tamworth Regional After an extensive period of community and industry Completed Development Control consultation on Tuesday 13 October 2020, Council Plan 2010 adopted Amendment No. 14 to the Tamworth Regional Development Control Plan 2010. Amendment No. 14 introduces new Water Sensitive Design requirements to small scale residential development and formalises the 10- day fast track development assessment process which includes dual occupancies. The DCP amendment, including information regarding the fast track process, is now available on Council’s website.
F1103.PLAN.002 Tamworth Regional Local The Temporary Events Planning Proposal required a On Track Environmental Plan 2010 further public exhibition due to minor changes made as a consequence of feedback from Council staff and the Department of Planning, Industry and the Environment. It is anticipated that the Planning Proposal will be published early in 2021.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 66
Program: F1104 Plant and Fleet Owner: Peter Resch / Regional Services
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 F1104.01 Effectively manage The average of all large plant 90% 0% 98% Council’s Stores utilisation is at least 90% of Operation and its Plant benchmark and Fleet
The result of random # 0% -3% stocktakes has an error rate of less than 5%
Replace Plant and Fleet 100% 0% 100% items in line with endorsed program
By replacing with more 1% 0% 1% efficient vehicles ADR81/01 is reduced
Quarterly Councils Plant, Fleet, Building services and Stores Operations are on target and within budget up until the Progress Update end of December, 2020. All Key Performance Indicators are within target levels year to date.
Projects
Current Percentage Action Description / Progress Status Budget spent
F1104.CW.001 TRC Region plant replacement (large) $4,505,017 2% On Track The large plant replacement program is on target year to date.
F1104.CW.002 TRC Region plant replacement (small) $173,189 7% On Track The small plant replacement program has commenced and is on target year to date.
F1104.CW.003 TRC Region Sedans/Light commercial $1,170,759 0% On Track replacements The light vehicle replacement program is on track year to date.
F1104.CW.004 TRC Region depots/workshops renewal and $164,000 49% On Track upgrades The Council depots/workshops renewal and upgrade works are on target year to date.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 67
Program: F2101 Biosecurity Owner: Gina Vereker / Planning and Compliance
Services
Annua Bi-annual results Action Our promise How we will measure l Target 1 2 3 4
F2101.01 To ensure that our Number of KMs roadside # 0 2,800 planning and operational sprayed km processes consider the impacts to biosecurity and our natural environment
Number of 'area' reserves # 0 10,500 sprayed (hectares) ha
Number of Inspections – # 0 140 High Risk
Compliance with the 100% 0% 100% Biosecurity Act
Progress Update • Due to rain Council's roadside control program was very busy. Priority weeds targeted included Chilean Needle Grass, St John’s Wort, Blue Heliotrope and Sweet Briars. • 201 properties were inspected covering 14,267 hectares. • Parthenium Weed was a priority again. Tracebacks of hay deliveries were followed up with nil Parthenium found so far. • An alert came from NSW DPI regarding organic chicken feed containing Parthenium seed and as a result the Weeds Unit traced 7 properties in the Region that had used the feed with one property found to have Parthenium. All the properties are being reinspected regularly. • The AELEC fenced off the Parthenium affected area and the Weeds Unit treated the area again with promising results so far. • The Tamworth Weeds Unit in conjunction with Moree, Narrabri, Gunnedah, Quirindi and Inverell Weeds Officers assisted Gwydir Weeds Officers in a delimitation survey of Croppa Creek in the Warialda area after a large infestation of Parthenium was discovered in the area. This was done with funding and assistance by NSW DPI and NWLLS. Tamworth also help treat the infestation, which was funded by NSW DPI. • Two Alligator weed inspections were undertaken with 26 plants found which was a pleasing result given the current good season. • The Weeds Unit held a field day on identifying weeds for Joblink Plus as part of a course that it is running for the unemployed. • With COVID restrictions easing the team attended Regional Weed Committee and Regional Weed Officers meeting in Moree and Tamworth.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 68
Program: F2201 Environmental Laboratory Services Owner: Bruce Logan / Water and Waste
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 F2201.01 Effective and efficient Maintain NATA (National 100% Annual Target Laboratory operations Association of Testing that comply with NATA Authorities) Accreditation and grow the laboratory business
Issue reports to clients 100% 0% 91.4% within specified reporting period of 7 working days
Progress Update • NATA accreditation gain in new method (Faecal Coliforms by MF). This has resulted in the need to split the laboratory into 2 'sites', for the purpose of accreditation, resulting in a Chemical testing site and a microbiological testing site. next audit (for chemical testing) is due April 2021. • For the period 01/07/2020 - 31/12/2020, the percentage of reports issued on time dropped slightly to 91.4%. Average turnaround time improved to 6.6 days.
F2201.02 Grow the laboratory as a Revenue as shown by the 5% Annual Target business difference between income and expenditure across all services should increase by 5% per annum
Progress Update See progress update for F2201.01 - Effective laboratory operations that comply with NATA and grow the laboratory business.
Projects
Percentage Action Description / Progress Current Budget Status spent
F2201.CW.001 Environmental Laboratory upgrades $122,160 52% On Track • The laboratory has purchased a TOC (Total Organic Carbon) analyser, which has been installed. Due to the resignation of 2 staff members, the method development for both TOC and IC (Ion Chromatograph) has been somewhat delayed. It is expected that both methods will have NATA accreditation granted at some point during the 2021/2022 FY. • A further update of laboratory space was delayed due to COVID. It is anticipated that this work should be completed during the 2020/2021 FY.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 69
Program: F2202 Sustainability Owner: Bruce Logan / Water and Waste
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 F2202.01 To implement community Facility tours, school, 12 0 9 programs to improve visits, early childhood environmental visits and community sustainability events
Number of promotional 6 Annual Target campaigns run
Progress Update School and Pre-school visits – Waste: • Kootingal Public School – 1; • Tamworth Public School – 1; and • Little Kindy – 1. A total of 673 children attended. Community Group Sessions – Waste: • Northern Settlement Services – 3. Community Group Sessions – Water: • Northern Settlement Services – 3. A total of 100 people across 3 sessions for waste and water Promotional Campaigns: • National Water Week - Water Night; • National Recycling Week; and • Sustainable Summer featuring Troy Cassar-Daley and Sonny the Sustainability Scout.
F2202.02 To improve Increase % material # 0% 0% environmental diverted from landfill by sustainability 2%
Recycling contamination # 0% 12% from kerbside collection >15%
Number of water saving # 0 714 rebates granted and projected water savings
DPAOP Progress Update Report 1 July to 31 December 2020 Page 70
Progress Update Water Saving Rebates - 1 July 2020 to 31 December 2021: • Total Claimed – 714; • Cost to Council - $91,600; and • Estimated water savings - 6.21 Megalitres per annum. • The list of 22 residential water saving rebates have continued to help support hundreds of Tamworth region residents. Attitudes to sustainable water practices continues to improve, with trending rebate items depicting the communities increasing commitment to water conservation at all times. • Another spring/summer on high levels (Level 3) of water restrictions meant encouraging residents to take advantage of the two rebates per property per year for the servicing and maintenance of Evaporative Air Conditioners (EAC). In the last six months to December 2020, 425 of these rebates were approved, at a cost of $35,811.75 to Council. While there is currently no exact data on the water savings this has brought to Council, research has shown that a well maintained and serviced EAC unit is favourable. • Rainwater tanks – both stand alone and connected - continued to be popular rebates to access. 104 rainwater tanks, small, medium and large in size, were approved for a rebate at a total one-off cost to Council of $43,394.50. Stand along rainwater tanks proved a more popular rebate item. This is primarily due to the length of time spent on Level 4 and 5 water restrictions, and no outdoor watering. Waste Diverted from Landfill: • Sustainability continues to investigate opportunities to increase waste diversion from Landfill. Currently a Project Brief is being developed to investigate potential ways to improve source separation and recovery of materials delivered in skip bins, particularly from the construction and demolition industry. • With water restrictions easing a proposal to introduce a cloth nappy rebate scheme will be presented to Council for consideration in early 2021. Kerbside Recycling Contamination: • Month Year Contamination % Increase or Decrease Contam % from Previous Month July 2020 12.66 -3.27 August 2020 16.7 -4.04 September 2020 11.92 4.78 October 2020 17.1 -5.18 November 2020 7.85 9.25 December 2020 6.1 1.75 Average = 12.055 • Comparison to previous 6 months: - contamination average previous 6 months 14.05 – difference down 1.99 ton for this reporting period. • TRC’s average is trending down towards the state average of 10% contamination. • December explanation for reduced contamination tonnages from contractor was that they were not crushing glass so reduced contamination rate. • In August 2020 Cleanaway were asked to regularly provide their rejected bin lists to Council and we have been tracking and monitoring the locations. • Based on the rejected bins list data, Council started doing some targeted social media posts around contamination in recycling bins specifically for the geographic locations where multiple properties were appearing in October and these have been ongoing based on the lists provided. • National Recycling week in November and the weeks social media campaign and stories in the media around the importance of getting the recycling right occurred.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 71
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 • School visits around recycling education also recommenced during November with the relaxation of COVID restrictions • There were some instances of rural recycling bins being contaminated with household items during this period and internal practices were amended to try to minimise these occurrences.
F2202.03 Monitor and report on Energy consumption for # 0 6.315M Council’s environmental all TRC assets (kWh) performance
Energy produced from # 0 54,750 on-site solar PV and dollars saved (kWh/$)
Energy efficiency # 0 0 savings in kWh and dollars saved (kWh/$)
Installed solar capacity # 0 120 across Council assets (kWh)
Reduce treated water # 0% 0% consumption for TRC assets by 2% per annum
Water efficiency savings # 0 0 in kL and dollars saved (kL/$)
Carbon emissions from # 0 5,684 energy (T)
Progress Update Five (5) water efficiency projects are approved for 2020/21 and Service Delivery Agreements have been signed with the relevant facility managers to commence work on the following: • Synthetic turf installation - Regional Playground; • Synthetic turf installation - Tamworth Community Centre; • Sensor tap installation replacing press button taps - AELEC main arena; • Sensor tap installation replacing press button taps - AELEC stables and TAFE blocks; and • Sensor tap installation replacing press button taps - Tamworth Town Hall. The projects will commence in early 2021. Projected savings from the projects is 591.6kL per annum and will be reported in the second half of 2020/21 when completed.
F2202.04 To participate in local, Participation in projects 100% 0% 100% regional and state or initiatives undertaken initiatives to improve by NIRW; Sustainability Council’s awareness of Advantage Council sustainability in the Cluster meetings and region other regional activities
DPAOP Progress Update Report 1 July to 31 December 2020 Page 72
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 Progress Update • The Waste Sustainability Officer attended the general meetings of Northern Inland Regional Waste as well as the AGM. The Waste Sustainability Officer was not requested to follow up on any Actions. • Sustainable North West Meetings were attended by Sustainability Staff. The Amazing Enviro Race was held on Wednesday 4 November, TRC was the major sponsor of this event. Due to COVID restrictions the event was hosted online via ZOOM and was a great success with 100 teams of 2 students participating across 2 sessions. The Amazing Enviro Race is for high school aged students and this year 3 Tamworth High Schools participated and 1 high School from Gunnedah. This is the first time a school from outside the LGA participated and feedback from that school was very encouraging. The committee agreed that the event should continue to try to reach a regional audience and grow given the ongoing interest and return participation rates. • In November a number of Water and Waste staff attended the NSW AWA conference either in person or virtually. The conference was held in Tamworth and TRC"s Sustainability Coordinator partnered with Hunter H2O to present on day one of the 2-day event. The presentation was titled "When Day Zero is Not an Option" and was well received. • On 25 August 2020 the Sustainability Coordinator participated in the recording of a regional podcast series organised by Namoi Unlimited and LGNSW. Under the heading "Increasing Climate Resilience Project", a series of 3 podcasts were recorded with the aim of sharing drought related stories among other Councils. Tamworth Regional Council’s Mayor, Col Murray, was also part of the podcast. The final podcast series is now complete and has been published on the LGNSW website. The Tamworth edition of the podcast is entitled "Regional City Water". A launch and promotion campaign is being planned by Namoi Unlimited and LGNSW early in the New Year.
Projects
Current Percentage Action Description / Progress Status Budget spent
F2202.CW.001 Sustainability Waste - Projects and Initiatives $20,000 0% On Track The internal waste initiative funding for Council related facilities and services aims to improve or help facilitate waste reduction initiatives. The project also aims to reduce recyclables going to landfill, increase recycling opportunities or identify methods to avoid waste generation all together. This year’s budget has been identified and investigated for the following opportunities: • $6,500 has been identified for implementing recycling in ANZAC Park. The bins originally provided by NSW EPA Litter grant were only provided for rubbish, not recycling. Council are converting this bin infrastructure with new lids and signage. This initiative was undertaken as the result of submissions received from the community under the Economic Recovery Strategy; and • $13,080 has been identified for the installation of a water bubbler / bottle refill station in the vicinity of the Australian Country Music Hall of Fame and Hungry Jacks area to facilitate reduction in single use water bottles for recreational users.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 73
Current Percentage Action Description / Progress Status Budget spent
F2202.CW.002 Water Sustainability $50,000 0% On Track Sustainability staff have identified five internal water saving projects to complete in the 2020/21 financial year across the following locations: • Bicentennial Park - Additional synthetic turf at the Regional Playground; • AELEC - install 17 sensor taps in main arena; • AELEC - install 13 sensor taps in TAFE and AELEC outdoor toilet blocks; • Tamworth Town Hall - Install 17 sensor taps throughout the Town Hall; and • Tamworth Community Centre - Co-fund synthetic turf to replace existing lawn area. Service Delivery Agreements have been signed and the projects will commence in early 2021.
F2202.CW.003 Energy Sustainability $405,836 10% On Track Due to COVID and travel restrictions on contractors returning to QLD, progress on the 11 solar installations has been slow over the period. Travel restriction between NSW and QLD have now been lifted. The work is expected to be completed in the coming months.
Plans and Strategies
Action Description Progress Status
F2202.PLAN.001 Tamworth Regional The Demand Management Plan will be reviewed alongside On Track Council Demand the Drought Management Plan in 2021. A timeline to Management Plan complete the review is in development and will be finalised in January 2021.
F2202.PLAN.002 Tamworth Regional A phone-based community survey, the first step in On Track Council Drought completing the Drought Management Plan (DMP) review is Management Plan in the planning phase. The survey is to be conducted by an external third party and seeks to gain a statistically significant response to a series of questions designed to inform the DMP review process. The survey will be completed by early February 2021. A timeline to complete the review of the DMP is in development and will be finalised in January 2021.
F2202.STRATEGY.0 Tamworth Regional The Sustainability Strategy is in its final year of On Track 01 Council Sustainability implementation. A timeline to review and update the Strategy Strategy will be determined in the coming months.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 74
Events
Action and Event Progress Start End F2202.EVENTS.001 There were no major events organised for the 1 July to 31 December 2020 reporting period.
Program: F2203 Waste management and resource recovery Owner: Bruce Logan / Water and Waste
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 F2203.01 Management of Waste Ensure all conditions and 100% 0% 50% Collection Services measures of waste collection contract are achieved
Progress Update • Cleanaway kerbside collection contract commencing July 2021 was executed, pending Council seal. • EPA Fogo grant application approved for additional funding of $508k. • Recycling processing negotiations are under way, to be finalised in late February 2021.
F2203.02 Waste Management Compliance with 100% 0% 100% Facility Operation Environmental Protection Licence
Progress Update • Concrete Crushing works completed, NIRW request contractor to attend other LGA's. • Landfill operations improved due to revised pre-start documents being implemented for tip face operations. • Kerbside green waste re-introduced to compost production, following a review of operational processes for managing green waste handling on site. • PIRMP training and testing completed, inclusive of Evacuation drill for FRL in late 2020. • Increased landscaping and maintenance services for FRL and ORF site. • Developed Phytocap maintenance system including dedicated budget. • Implemented revised Works Roster for staff and new dedicated weighbridge attendant positions. • Two (2) over flow events and one odour issue complaint notified to EPA.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 75
Projects
Current Percentage Action Description / Progress Status Budget spent
F2203.CW.001 Waste Management - Capital Works Forest Road $2,052,507 13% On Track Landfill • FRL Master Plan completed. • FRL Approvals Pathway Plan completed - excavation of western void. • FRL Leachate Management Plan completed. • Liquid Waste Feasibility Study works completed. • Waste Division Financial Modelling completed. • Bypass lane construction works completed for weighbridge upgrades. • DA application commenced for staff amenities building. Additional budget required for amenities building construction cost. • Internal perimeter lift works started, due completion Feb, 2021. • FRL Storm water works in progress, due for completion in Q4. • Weighbridge upgrade works detail design almost complete, RFT being prepared.
F2203.CW.002 Waste Management - Capital Works Rural Landfills $2,500,655 15% On Track • Rural Waste Reduction Action Management Plan (RWAMP) completed, pending final review. • Kootingal Capping Spec completed - tender released to market, award in Q3. • Bendemeer Capping Spec completed - tender released to market, award in Q3. • Nundle Capping Spec completed - tender released to market, award in Q3. • Fencing works completed for Kootingal, Bendemeer, Nundle, Somerton and Dungowan. • CCTV upgrade works awarded and under way for Somerton, Duri, Dungowan, Bendemeer, Nundle and Kootingal.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 76
Current Percentage Action Description / Progress Status Budget spent
F2203.CW.003 Organics Waste Recycling Centre $585,256 9% On Track • DA approved in September 2020. • Council approved calling tenders for the project. • Finalised establishment and operation of the TRC ORF document. • Prepared Contractor Service Agreement for the operation of the ORF. • Commenced EPL application with EPA. • Finalising RFT documentation and annexes. • Tender proposed for release in Early Feb. • Prepared work matrix for the 98 Conditions of Consent associated with DA approval.
Program: F2204 Plan, construct, maintain and manage the Wastewater Infrastructure Network in the region Owner: Bruce Logan / Water and Waste
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 F2204.01 Plan, construct, maintain EPA Annual return 100% 0% 50% and manage the Sewer Wastewater compliance Infrastructure Network in the region.
Progress Update • Council's sewer system continued to operate in accordance with EPA licence conditions. • A licence amendment to licence number 1600 was in place to allow effluent discharge to the Peel River due to drought conditions.
Projects
Current Percentage Action Description / Progress Status Budget spent
F2204.CW.001 Wastewater Treatment Upgrades - DESIGN $218,000 0% On Track Work continues on the Barraba Wastewater Treatment Plant upgrade with the final options report finalised. Work has progressed with the concept design for the treatment plant upgrade.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 77
Current Percentage Action Description / Progress Status Budget spent
F2204.CW.002 Wastewater Mains Rehabilitation/Reconstruction - $498,950 4% On Track DESIGN Program proceeding to time and budget. Works currently in progress include: • Sewer main CCTV and asset condition survey of 50 kilometres of sewer mains in Tamworth. Work is proceeding to schedule with approximately 80% of contract works completed. All work is scheduled for completion in February 2021 to allow a sewer rehabilitation program to commence; • Replacement of 25 sewer vents within Tamworth and Manilla is proceeding with 80% of work completed by end December 2020; and • Tender for the rehabilitation of sewer access chambers has been released to market with a closing date in January 2021.
F2204.CW.003 Wastewater Pump Station Upgrades - DESIGN $1,539,000 2% On Track Program proceeding to time and budget. • The detailed design for the Harrier Parade Sewer Pump Station Upgrade has been completed. • Work has commenced on the design to upgrade the Cooper Street Sewer Pump Station in Barraba.
F2204.CW.004 Wastewater Pump Station Upgrades - $2,048,809 4% On Track CONSTRUCTION Projects on Schedule and within Budget. • Additional storage and screening for Kootingal SPS1 Project released to quotation for construction. • Pump & Electrical upgrades at Swan St SPS - Design complete with tender released for construction. • SPS2C (Campbell Rd, Calala) Pump & Electrical upgrades – Electrical switchboard installed. Final site improvements in progress. • Darling Street SPS Site Improvements – New Security fencing and site access complete. Vegetation screening works in progress. • Tamworth SPS Improvement Projects – New odour control systems installed at four sites.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 78
Current Percentage Action Description / Progress Status Budget spent
F2204.CW.005 Wastewater Mains Rehabilitation/Reconstruction - $2,379,789 14% On Track CONSTRUCTION Program proceeding to time and budget. Works currently in progress include: • Sewer main CCTV and asset condition survey of 50 kilometres of sewer mains in Tamworth. Work is proceeding to schedule with approximately 80% of contract works completed. All work is scheduled for completion in February 2021 to allow a sewer rehabilitation program to commence; • Replacement of 25 sewer vents within Tamworth and Manilla is proceeding with 80% of work completed by end December 2020; and • Tender for the rehabilitation of sewer access chambers has been released to market with a closing date in January 2021.
F2204.CW.006 Wastewater Treatment Upgrades - CONSTRUCTION $658,263 21% On Track Program proceeding to time and budget. • Westdale Wastewater Plant - Grease Trap Waste Acceptance. Full-time operation commenced from February 2020 with the closure of liquid waste cells at the Forest Road Landfill. System improvements/modifications currently in progress. • Major equipment replacement/refurbishments have been completed for 2020 for the Westdale Wastewater Plant included purchases of new mixer, pumps and site generator. • A new effluent irrigator was installed at the Manilla Wastewater Treatment Plant.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 79
Program: F2205 Plan, construct, maintain and manage the Water Infrastructure Network in the region Owner: Bruce Logan / Water and Waste
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 F2205.01 Plan, construct, maintain Repair small diameter water 100% 0% 50% and manage the Water main less than 200mm Infrastructure Network in within 5 continuous hours the region
No more than 10 properties 100% 0% 100% experience 3 or more unplanned water interruptions that each lasts more than 1 hour.
Ensure water supply quality 100% 0% 100% compliance with Australian Drinking Water Guidelines
Progress Update Council's water supply systems all performed to established standards. The following standards were achieved in the past quarter: • No reported repairs of small diameter water mains of less than 200mm took longer than 5 continuous hours to repair; • No more than 10 properties experienced 3 or more unplanned water interruptions in the past 12 months; and • All water supplies complied with standards established within the Australian Drinking Water Guidelines.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 80
Projects
Current Percentage Action Description / Progress Status Budget spent
F2205.CW.001 Water Reservoir/Pump Station Upgrade -DESIGN $490,113 8% On Track Program proceeding to time and budget with consultants engaged to prepare detailed design and associated specifications for the following infrastructure scheduled for construction in 2020/21: • One Tree Hill 24 Megalitre Reservoir - A risk assessment to determine sizing and construction timing has been scheduled for January 2021 for this project; • Hills Plains 10 Megalitre Reservoir; • Hills Plains High Zone Water Transfer Pump Station; and • Work has commenced on determining the concept options for additional water reservoir capacity at Kootingal (Twins).
F2205.CW.002 Water Mains Rehabilitation/Reconstruction - $468,645 4% On Track DESIGN Water main design program proceeding to schedule. The following designs were completed in this reporting period: • Johnston Street Water main replacement - Smith to Dean; • Calala Lane - Cambell Rd Roundabout- sewer rising main and water main relocation; • TGGP - Goddard Lane Water and Sewer - DN250 watermain 1480m - Oxley Hwy (DN375); • TGGP - Intermodel Access stage one; • TGGP - Culverts Wallamore Road; and • TGGP - Business Park Water & Sewer – Concept.
F2205.CW.003 Water Treatment Upgrades - DESIGN On Track Program proceeding with investigation and design work of treatment infrastructure potentially required to cater for changing raw water quality due to source changes such as Chaffey Dam Pipeline completed. A review of asset condition and future capacity upgrades of the Calala Water Treatment Plant has commenced. Design work for minor treatment projects has been completed for the following: • Attunga UV installation; and • Calala WTP Polymer Batching System Upgrade.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 81
Current Percentage Action Description / Progress Status Budget spent
F2205.CW.004 Dungowan Dam & Pipeline Upgrades - DESIGN On Track Council continue to assist WaterNSW with requests for information regarding the new Dungowan Dam and Pipeline Project. Council staff have started work with WaterNSW in relation to the development of technical requirements to integrate the new pipeline with the Calala Water Treatment Plant. This work includes: • Identification of pipeline connection points at the WTP; • Integration and control systems to allow flow paced control of the pipeline and WTP; and • Monitoring and instrumentation needs for water quality parameters.
F2205.CW.005 Water Mains Rehabilitation/Reconstruction - $5,017,855 46% On Track CONSTRUCTION Water main replacement Program within allocated Schedule & Budget. Works Completed: • Carthage Street main replacement, Tamworth; • Water main realignment to allow construction of the Roundabout at Campbell Road and Calala Lane; • Inserting a polyethylene pipeline inside the existing 500mm diameter host pipeline between 337 Armidale Road and Crawford Street; Works In Progress include: • New water mains in Manilla to duplicate water supplies to North Manilla on the new Bridge. • A new water main in Reservoir Road was constructed to duplicate water supply from the Reservoir to Manilla to ensure continued water supply. Work scheduled for completion: • Johnston Street water main replacement - February 2021; and • Dean Street water main replacement - April 2021.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 82
Current Percentage Action Description / Progress Status Budget spent
F2205.CW.006 Water Reservoir/Pump Station Upgrade - $12,342,271 5% On Track CONSTRUCTION One Tree Hill – New 24ML reservoir – reference design for reservoir 90% complete. A water supply risk assessment is currently being finalised to determine timing of project delivery. Hills Plains Water Supply Upgrade: • Reference design for new 10ML reservoir 90% complete; • Concept deign finalised for High Zone Water Pump Station; and • Review of existing pump delivery performance to proposed new reservoir in progress. Former Paradise Pump Station – Work to convert the former pump station to parkland is expected to be finalised in February 2021. Calala High Zone Pump Station renewal – design work to install a generator and upgrade the high zone pump station has been finalised. Quotations for equipment supply is in progress
F2205.CW.007 Dungowan Dam & Pipeline Upgrades - $145,000 22% On Track CONSTRUCTION No further construction works have been undertaken on the Dungowan Pipeline during the past reporting period.
F2205.CW.008 Water Treatment Upgrades - CONSTRUCTION $1,533,358 13% On Track Program proceeding to time and budget. Works in progress or completed include: • Dungowan Microwave Communications Link Network - The design for a microwave link to improve communication to Dungowan Dam has been completed. Construction is currently underway with all works planned for Completion by May 2021; • Chlorination system upgrade at Calala Water Treatment Plant constructed and currently being commissioned; and • All twelve (12) filters at the Calala WTP have been refurbished with new filter media installed.
F2205.CW.009 Raw Water Supply Upgrade - DESIGN $100,000 7% On Track Program proceeding to time and budget with the detailed design for the upgrade of the raw water pump station at Bendemeer in progress. All design work is expected to be completed in 2020/21 to allow construction in 2021/22.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 83
Current Percentage Action Description / Progress Status Budget spent
F2205.CW.010 Raw Water Supply Upgrade - CONSTRUCTION $406,165 15% On Track Program proceeding to time and budget with the following work completed: • Calala Water Treatment Plant - 120 megalitre raw water storage; • Chaffey Dam Pump Station and pipeline integration with Calala Water Treatment Plant; and • The conversion of the former paradise pump station to a park area is currently in progress with all construction expected to be completed in March 2021.
F2205.CW.011 Greenspace Groundwater Irrigation $100,000 61% On Track Program Proceeding to time and budget. • Construction has been completed on the Marius Street bore project. With the reduction in water restriction levels in Tamworth a transition plan to irrigate green space is in progress. • Additional storage tanks were installed at the Gipps Street fields to assist with watering. • Additional bore connections were completed at Carter Street fields.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 84
Current Percentage Action Description / Progress Status Budget spent
F2205.CW.012 Manilla Water Treatment Plant $18,494,461 48% On Track Works on construction of the Manilla Water Treatment Plant (WTP) are ongoing. • Concrete Structures at the WTP have been completed with stairways and walkways now fitted. • All buildings are complete to lock-up stage with internal fit-out and electrical works underway. • The switch-room has been fitted out with the main switchboard and Variable Speed Drives, with electrical cabling ongoing. • Mechanical fit-out of the plant is ongoing with chemical dosing systems installed for Alum, Sulphuric Acid, Caustic Soda, KMnO4. • Electrical works for dosing systems is ongoing. The concrete pavement around the chemical dosing facility at the WTP has been completed. • Civil works at the Manilla River intake are complete with mechanical and electrical fit-out ongoing with the Switchboard installation underway. • Construction of the sludge lagoons is complete. • The sewer main from the WTP to Nioka St has been completed. • The raw water main from Chaffey Park to the new WTP is complete and works for the construction of an additional 600m of DN300 water main in Reservoir Rd is complete.
F2205.CW.013 Drought Works Program On Track • Drought works currently being finalised or returned to normal operations in Tamworth due to improved water supply storage i.e. Level 1 Water Restrictions in place. • Other centres’ temporary drought works have been discontinued due to increased water supplies.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 85
Program: F1.2.3 Sustainable Waste Management Owner: Bruce Logan / Water and Waste
Projects
Current Percentage Action Description / Progress Status Budget spent
U01241 FRL Access and Egress Upgrades On Hold Project deferred to 21/22
DPAOP Progress Update Report 1 July to 31 December 2020 Page 86
A Region of Progressive Leadership
Program: L1101 Regulatory Development and Approval Services Owner: Gina Vereker / Planning and Compliance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L1101.01 Assess and determine Development applications # 0 293 planning and (incl. modifications) development applications determined to foster a growing community
Estimated value of $ 0 $91.4 development (not including M subdivisions) (M)
Median processing time # 0 34 (days) Days
Development Applications # 0 302 (incl. modifications) lodged
Progress Update • 293 DAs and Modification Applications were determined between 1 July 2020 and 31 December 2020 with a total construction value of $91,426,984.91M and an average value of $313,106.11, per application. • The average processing time for all DAs was 34 days. Nine (9) DAs and Modifications determined were over 100 days which has increased the average this quarter. The average processing time for total residential DAs was 32 days. • 302 DAs and Modification Applications were received during July and December 2020, with 178 applications lodged via the Online Development Hub accounting for 59% of DA and Modification applications received. • The percentage of DA applications received online was 71%.
L1101.02 Promote and Encourage Fast Track Development # 0 15 Fast Track Development Applications lodged Applications
Fast Track Development # 0 15 Applications determined
Median Processing Time # 0 12 (days)
Estimated value of fast track $ $0 $4.9M developments
DPAOP Progress Update Report 1 July to 31 December 2020 Page 87
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 Progress Update • The take up of Fast Track increased from the last update with 15 Fast Track Applications Lodged between July and December 2020. • There were 15 Fast Track Applications determined between July and December 2020 with a median processing time of 12 days and an estimated value of $4,991,774.00
L1101.03 Enhance the user Percentage of Planning and # 0% 52% experience and promote Building related applications the TRC Online lodged via the online Development Hub Development Hub
Percentage of Planning and # 0% 48% Building related applications lodged over the counter
Progress Update • Approximately 52% of Planning and Building related applications were submitted via the online Development Hub. This includes Modification and Subdivision Certificates which have been only partially rolled out online. • 368 new user accounts were created - an increase of 40% from the last quarter.
Program: L1102 TRC Customer Service Centre Owner: Chris Weber / Corporate and Governance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L1102.01 Provide quality customer Average speed of answer # 68% 68% services from the less than 1 minute Customer Service Centre
Abandonment Rate 8% 7% 7%
Progress Update • 11,851 Calls received July 2020 to September 2020 • 11,222 Calls received October 2020 to December 2020 • Total of 23073 calls received for July 2020 to December 2020 an increase of 1219 calls from the previous 6 months. • An upgrade to the phone system has not allowed us to obtain the required data to report on KPIs and Service levels at this time.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 88
Program: L1201 Community Advocacy Owner: Paul Bennett / Office of the General Manager
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L1201.01 Successfully manage and TRC is able to access # 0 2 maintain strong Government Ministers and relationships with all senior officials on request. levels of government. Updates on access provided.
Progress Update Regular meetings are held with state and federal agencies and members to maintain relationships and discuss current and emerging issues. Continued participation in the joint organisations and Regional Cities NSW industry working groups also provides opportunities to advocate on behalf of all Tamworth Regional communities.
L1201.02 To promote positive Outcomes from programs GRP $0 $3.24 growth in regional GDP and activities are reflected bn by an increase in externally measured GDP and reported annually.
Progress Update Blueprint 100, which was adopted by Council at its meeting held on 26 May 2020, is Council’s regional growth strategy and encompasses the Tamworth Tomorrow economic development strategy. The funding announcement for the new Dungowan Dam will provide a solid platform for increased business confidence and investment. There is strong progress being made in delivering the Tamworth Global Gateway Park.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 89
Program: L1301 Informed communities Owner: Paul Bennett / Office of the General Manager
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L1301.01 To develop and Development of a 100% Annual Target implement a communications plan communication plan that allows council to inform the region on Councils progress
Progress Update • Council’s branding audit and style guide update as well as the development of an internal Communications Plan has taken priority over this action over the past 6 months. • Individual communications plans continue to developed for all projects but an overarching communications plan is yet to be created and will be a focus over the next 6 months.
L1301.02 Increase digital Increase social and digital # 0% 50% communication engagement by 30% engagement annually
Progress Update • Digital platforms as a method for Council to get our communications out to the public continues to be ever popular and growing. • Over the past 6 months the TRC Facebook page recorded a reach of 1.7 million and we received an increase in likes of 600. • Council aims to have content going out through our channels regularly in order to keep our following engaged.
L1301.03 Deliver a dedicated online Development of a web- # 0% 100% community engagement based portal for community portal feedback
Progress Update This project has been completed, refer previous reporting period commentary.
L1301.04 Deliver a regular Newsletters delivered to the # 0 0 community newsletter community
Progress Update • This project is still on hold. • Varying formats for distributing news to the community will be reviewed as part of the external communications plan that will be developed over the next 6 months.
L1301.06 Carry out a brand audit Complete the Audit of # 0% 100% for Tamworth Regional Tamworth Regional Council Council and its many sub brand and sub brands brands
Progress Update A new TRC style Guide was adopted by EMT in November 2020. This was then rolled out across the organisation.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 90
Program: L1302 Empowered communities Owner: Gina Vereker / Planning and Compliance & Paul Bennett / Office of the General Manager
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L1302.01 To support Section 355 Develop online resources to 100% 0% 0% Committees and streamline processes and encourage the two-way conversations development of Services and facilities in our communities
To monitor and review S355 100% 0% 50% Committee sustainability and longevity.
Progress Update • S355 Committees have returned to face to face meetings and working bees which are restricted to Committee volunteers only. Such activities are aligned to the current public health orders in place as at the time. • Council is continually reviewing the risk assessment relative to a return to activities for the S355 Committees. However, the majority of the volunteers are within the vulnerable age range under the current health restrictions and coupled with ensuring volunteer venue cleaning and event management is compliant as per required regulations, makes the return of S355 volunteer activities not recommended at this point in time. • The Moonbi Museum S355 Committee was planned to return to weekend operating hours late 2020, however, they chose to delay such for further review at the end of January 2021. Council's contract cleaner has been engaged to provide a hygiene clean at the close of each operating day. • Council's number one priority is the health and safety of our volunteers.
L1302.02 To encourage community Number of engagement # 0 2 participation in making activities decisions that affect our community
Progress Update • The Communications team continue to encourage community participation in conversations and decisions by championing our engagement activity and the MyTRC Online Community. The Online Community is continuing to receive solid traffic. • Over the past 6 months the platform has received 17,433 visits and 272 Contributions from 202 contributors. • The top 3 participation activities were the Water Communications Survey, Revive the Region and Barraba Dog Leash Free Area. The top 3 most visited projects were Town Water Supplies, Intersection Upgrade and Tamworth Organic Recycling Facility.
L1302.03 Develop Place Activation Plans developed and 100% 0% 50% Plans for Manilla, Barraba published with community and Nundle input
DPAOP Progress Update Report 1 July to 31 December 2020 Page 91
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 Progress Update • The workshops under the Barraba 10 Towns Makeover Project have been conducted and a Draft Community Development Action Plan has been developed. The final document will be a foundation stone for the development of a Barraba Resilience Plan. • Research work is proposed to commence on the Barraba, Manilla, Kootingal and Nundle Resilience Plans following the community consultation for the current Tamworth Region Local Environmental Plan review which is in progress.
Projects
Current Percentage Action Description / Progress Status Budget spent
L1302.CW.002 S355 Committee Capital Works $741,600 14% On Track • The five Stronger Country Communities funded programs are progressing. • Piallamore Tennis Court Surface has been laid, awaiting final trim items to be completed. • Somerton Tennis Courts sub base is prepared, contractor to lay asphalt late January 2021. • Request for works quotation has been prepared for the Kootingal and Dungowan Recreation Reserve Field lights, awaiting final determination of layout for Dungowan field. • Duri Tennis Club House has been gutted and is awaiting install of kitchen cupboards, appliances have been purchased. • Manilla Showground upgrade to the stable complex under the Showground Stimulus Program has been completed. • Barraba Showground internal plumbing works upgrade is complete.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 92
Program: L2101 Legal services and Property Management Owner: Chris Weber / Corporate and Governance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L2101.01 Administer leasing and Properties will be publicly 100% 25% 50% licensing of Council advertised by Council by way owned or Council of an EOI process controlled property
Progress Update A presentation was provided to EMT regarding leases with further work to be undertaken in 2020 to finalise these roles and responsibilities.
Program: L2102 Governance Owner: Chris Weber / Corporate and Governance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L2102.01 Facilitate a legislatively Formal applications 100% 100% 100% compliant open access responded to within 20 information - working days Government Information
Informal applications 100% 100% 100% responded to within 25 working days
Progress Update • Council addressed all GIPA request received in the quarter. • Requests for Building Application information continue to be Council's most requested information with an average of 10 requests per week.
L2102.02 Facilitate Council and Percentage of agendas 100% 100% 100% Standing Committee available on Council's meeting processes website 4 calendar days prior to the meeting
Percentage of minutes 100% 100% 100% posted to Council's website within 5 working days
Review and update as 100% 100% 100% required Council's Code of Conduct and Meeting Practice
DPAOP Progress Update Report 1 July to 31 December 2020 Page 93
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 Review and update as 100% 100% 100% required Council's Policy Register
Progress Update Agendas and minutes updated on the website within time frames and no review of the Code of Meeting Practice or Code of Conduct scheduled. General Policy Register and Operational Policy Register under review.
L2102.03 To provide support to the Support and facilitate the 100% 100% 100% external audit and risk quarterly review of audit committee and risk agreed actions
Progress Update Audit, Risk and Improvement Committee meeting held on 21 October 2020, actions arising from the meeting are being undertaken by the Internal Auditor. Next meeting scheduled for 16 February 2021.
Events
Action and Event Progress Start End L2102.EVENTS.001 Ordinary Council Meeting - 14 Minutes Presented to Community: 17/07/20; No 14/07/2020 14/07/2020 July 2020 of Resolutions: 15; Resolution 184/20 to 198/20; Crs present: 9; Crs apology: Nil; Duration of Meeting: 6:30pm to 7:28pm; Community Consultation: Nil; Public Forum: Nil
Citizenship Ceremony - 16 July Citizenship Ceremony conducted: 20 new citizens 16/07/2020 16/07/2020 2020 naturalised by Mayor Col Murray
Ordinary Council Meeting - 28 Minutes Presented to Community: 31/07/20; No 28/07/2020 28/07/2020 July 2020 of Resolutions: 21; Resolution 199/20 to 219/20; Crs present: 8; Crs apology: 1; Duration of Meeting: 6:30pm to 8:04pm; Community Consultation: 2; Public Forum: Nil
Ordinary Council Meeting - 11 Minutes Presented to Community: 14/08/20; No 11/08/2020 11/08/2020 August 2020 of Resolutions: 20; Resolution 220/20 to 239/20; Crs present: 9; Crs apology: Nil; Duration of Meeting: 6:30pm to 7:35pm; Community Consultation: Nil; Public Forum: 1
DPAOP Progress Update Report 1 July to 31 December 2020 Page 94
Program: L2103 Financial Services Owner: Chris Weber / Corporate and Governance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L2103.01 Guide and control Long Term Financial Plan 100% 0% 100% council's financial review completed position and performance
Complete the Annual 100% 0% 100% Financial Statements
Unqualified audit report 100% 0% 100% received
Budget variation reports 4 1 1 (number of reports per quarter)
Financial performance 4 1 1 reports submitted to Council (number of reports per quarter)
Progress Update • Financial reporting process went well, and the auditors were complimentary with regards to the whole process this year despite impact of COVID. • Finance staff have already had a planning meeting in December in preparation for the financial reports for the year ending 30/6/21 and timetables should be in place for the relevant finance staff by 31/1/21. • LTFP's are completed though will need to be updated to incorporate changes resulting from the TGGP with additional work to be undertaken in relation to managing Councils loans.
L2103.02 To manage Council’s Rates and annual charges 100% 25% 50% income and expenditure are levied in accordance in line with Treasury with statutory limits and guidelines requirements target
Arrears outstanding ratio # 0% 7%
Progress Update • Too early for the rates outstanding percentage for the current financial year. The ratio as at 30/6/20 was 7.25% this is increased due to a change in accounting standards and further commentary is available in note 29 of the financial reports. • Original rates notice has been sent as was the 2nd instalment. The file for the third instalment is scheduled to be sent to the mailing house on January 18, 2021.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 95
Program: L2104 Risk and Compliance Owner: Chris Weber / Corporate and Governance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L2104.01 Implement Council's Facilitate review of Councils 100% 0% 10% Governance and Risk organisational risk register Management Framework and Action Plan
Review and implement 100% 0% 5% insurance renewal
Critical issues reviewed by 100% 0 50% Executive Management Team and Audit and Risk Committees quarterly reports
Progress Update The Enterprise Risk Management Framework work will be handed over to the new Manager, Risk and Safety for completion. Work will commence in 2021 for the insurance renewal and CIP workbooks.
L2104.02 Implementation of Annual test and review of 100% 0% 0% Council’s Corporate plans Business Continuity Plan including coordination of the IT Disaster Recovery Plan and Divisional Sub Plans"
Progress Update CP was implemented on the 16 March by the Crisis Management Team in response to the COVID pandemic. The Crisis Management documentation will be reviewed in line with recommendations from the Internal Audit and by the new Manager Risk and Safety.
L2104.03 Maintain Integrated Achieve parity between near 100% 0% 25% Management System misses and incidents (IMS)
Undertake 10 workplace 120 0 50 inspections per month
Ensure internal and external 100% 0% 0% audits are conducted on a yearly basis
Undertake random drug & # 0 0 alcohol testing across all Council sites
Ensure all Officers met their 100% 0% 34% obligations under Council’s Due Diligence Framework
DPAOP Progress Update Report 1 July to 31 December 2020 Page 96
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 Progress Update • Ongoing tempo of IMS maintenance maintained both internally and with external consultant QRMC. Several meetings conducted with the consultant to confirm status. Consultant has engaged operational managers seeking further consultation of next tranche of the IMS framework. • Internal inspections and HSE meetings conducted. • Next HSE Meeting set for 10 Feb 21.
L2104.04 Facilitate the annual Annual review and 100% 0% 20% accreditation process to accreditation maintained maintain RMS contracts
Progress Update Manager Risk and Safety in process of on-boarding, accreditation is still current and in the process of review. Staff involved in previous audits are assisting to ensure a smooth transition.
Program: L2105 Business Systems and Solutions Owner: Chris Weber / Corporate and Governance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L2105.01 To develop, maintain, Number of outsourcing # 3 3 improve and support activities handled Council's corporate systems
Progress Update No unscheduled downtime recorded and systems provided as per operational requirements
L2105.02 To provide IT Services and Number of customers 12 3 3 Support as a third party outsourced to provider to NSW LG Councils
Progress Update Services, projects and ad-hoc continuing as per contractual agreement
Projects
Percentage Action Description / Progress Current Budget Status spent
L2105.CW.001 IT Renewals and Upgrades $1,000,024 84% On Track • Phase 2 of additional CCTV works undertaken • Tender for phase 3 of additional CCTV completed • PC replacement roll-out finalised
DPAOP Progress Update Report 1 July to 31 December 2020 Page 97
Percentage Action Description / Progress Current Budget Status spent
L2105.CW.002 CCTV Infrastructure Expansion Project $300,682 78% On Track Tender process for stage 3 has been finalised and will be implemented in early 2021. An extension was granted for this project as we were able to increase the number of cameras implemented/upgraded.
Program: L2106 People and Culture Owner: Chris Weber / Corporate and Governance
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L2106.01 Review and implement Percentage of actions 100% 0% 20% the Workforce Plan completed per reporting period
Progress Update Workforce Action Plan stalled due to recruitment of new P&C manager. Planning for the Action Plan is currently underway. implementation is anticipated for July 2021.
L2106.02 To ensure all employees Employees to have read and 100% 0% 79% have read and accepted Code of Conduct understood the most and Information Policy. recent Code of Conduct policies and Customer Service Charter
Each council employee to # 0% 64% complete Council's Respectful Behaviours in the Workplace training.
Progress Update • These up to date figures have been sourced through Council's Litmos training portal. • The uptake of this information is ongoing and as determined by new recruits and the capturing of those current employees who may not yet have completed training information.
L2106.03 Ensure council's injury Reduce lost time injuries by 10% 0% 0% management is best 10% practice
Reduce lost time days by 10% 0% 0% 10%
DPAOP Progress Update Report 1 July to 31 December 2020 Page 98
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 Progress Update • The lost time injury reduction targets (number of lost time injuries and number of lost days) have not reached the 10% target reduction for the period July-Dec 2020 compared to the same period in the previous year. All injured workers are pro-actively managed with support from the Injury Management team and the Workers Compensation Insurer to return to suitable duties with minimal lost time off work. • TRC Injury Management team are also working closely with Councils Workers Compensation Insurer to focus data and reporting on councils KPI targets. The data will provide enhanced mapping of injury trends and locations where the most significant lost time injuries occur.
L2106.04 To ensure the council Timeframe from 90 0 0 recruitment time frames advertisement to letter of are met in line with offer to be less than six (6) industry standard weeks
Progress Update Recruitment Policy currently being reviewed. It is anticipated that recruitment times frames will be improved with training for Managers and Supervisors and the better utilisation of the HR Business Partners.
Program: L2201 Leadership Owner: Paul Bennett / Office of the General Manager
Services
Annual Bi-annual results Action Our promise How we will measure Target 1 2 3 4 L2201.01 To be a leader in best 100% Delivery of our 100% 100% 100% practice and be Integrated Planning and recognised as a council Reporting Framework that leads
Progress Update • Council’s statutory Integrated Planning and Reporting (IPR) requirements are being met. • A new division “Strategy and Performance” has been established to undertake the function of IP&R and other strategic and performance related initiatives, going forward.
DPAOP Progress Update Report 1 July to 31 December 2020 Page 99 PO Box 555, Tamworth NSW 2340 • [email protected] Phone: (02) 6767 5555, or 1300 733 625 within the Tamworth region during office hours. www.tamworth.nsw.gov.au www.facebook.com/TamworthRegionalCouncil