RWE: Our Responsibility. Report 2009
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Our Responsibility. Report 2009 MAKE GOOD THINGS HAPPEN for society. Dr Jürgen Großmann President and CEO of RWE AG Contents Foreword 04 1.0 Group Portrait 10 About this report 06 1.1 Challenges of the value chain 12 Our claim 07 1.2 Portrait Essent 14 Major events 2008/2009 08 2.0 Sustainable Corporate Governance 19 2.1 Our CR strategy 20 2.2 Our CR programme 22 2.3 Our CR management 24 3.0 Energy and Climate 31 3.1 Our climate protection strategy 32 3.2 Security of supply 40 3.3 Reducing our own energy consumption 42 3.4 Environmental protection and natural conservation 43 Country profiles RWE in the Netherlands 16 RWE in the UK 28 RWE in Germany 46 4.0 Marketplace 49 7.0 Data and Facts 77 4.1 Our responsibility to our customers 50 7.1 Facts and figures 78 4.2 Energy efficiency for customers 52 7.2 Independent Assurance Report 94 4.3 Security of supply 53 4.4 Fair competition 54 Index according to GRI 97 Progress Report according to Global Compact 100 5.0 Workplace 59 Contacts and Imprint 101 5.1 Perspectives and potential 60 5.2 Employee satisfaction and retention 62 5.3 Occupational health and safety 64 6.0 Community 69 6.1 Dialogue with our stakeholders 70 6.2 Responsible value creation 72 6.3. Regional commitments 73 RWE in the Czech Republic 56 RWE in Poland 66 RWE in Hungary 74 4 Foreword Foreword Dear Readers, We know it from our own experience: the world is Our focus here is on offshore wind farms. RWE is also changing – perhaps as never before. Parts of the supporting new technologies such as micro wind tur- economy are ailing and looking for ways out of the bines and tidal power, which may not be commercially crisis. Industry, meanwhile, is facing challenges of viable as yet, but look very promising. And our ambi- global magnitude such as climate change and scarcity tions reach higher still: by supporting the Desertec of resources. We are responding to these challenges – Project, we are promoting the large-scale generation with more innovation and more investment in climate- of solar-thermal electricity in the Sahara – even if it friendly technologies. will be years before this dream becomes a reality. February 2008 saw us launching RWE Innogy respon- The shift to renewable energy sources is bound to sible within the RWE Group for expanding renewables. take time, if security of supply is to be maintained Between the end of 2007 and the end of 2009 we and electricity prices are to remain competitive. increased our generation capacity from wind, water Climate change, however, brooks no delay. RWE is and biomass from 1,300 to 2,500 MW. Our acquisition therefore investing in climate-friendly technologies of the Dutch utility Essent made important contribu- for conventional power stations as well, including tions. And this is only the beginning: RWE is becom- CO2 flue-gas scrubbing and binding CO2 by micro- ing greener, more robust and more international. algae. The founding of RWE Effizienz GmbH has We spend more than one billion euros every year on helped to expedite climate protection on the con- pushing renewables, and already have an additional sumer side as well. Both smart metering and smart 400 MW of generation capacity under construction. home, a special computer system for controlling Our Responsibility. Report 2009 Foreword 5 domestic energy consumption, will help consumers RWE is moving with the times. With expertise, and save energy, while at the same time enhancing with experience in working for the common good. domestic comfort. We are also committed to revolu- Last year, 4,500 RWE employees volunteered to tionising road traffic by promoting electro-mobility, spend some of their spare time working on some which naturally will include fully functional and 2,300 community projects supported by the RWE affordable electric cars. Companius initiative. In other areas, however, valuable time is being lost. Instead of waiting for it to happen, RWE is actively This is especially true of developing carbon capture shaping the future. In 2007, we defined ten specific and storage (CCS), which is a technology we cannot areas for action and for each of these set ourselves afford to do without, if climate protection is to be quantifiable targets for more sustainability in line taken seriously. Unfortunately, our first exploration with the principles of the UN Global Compact. In projects in regions with potential sequestration sites 2009, we went a step further by developing key have met with fierce resistance from local residents. performance indicators with which to ascertain and And scepticism is widespread among policymakers, document our progress or setbacks in each area for too. We therefore hope to see a fair CCS law passed action. The next step will be the definition of clear this year, as only then will we have the legal safe- targets. Which is why performance in sustainability guards we need to plan ahead. will henceforth be considered in executive board compensation as well. Corporate responsibility is Climate protection is not the only matter of concern therefore being anchored in our core processes. to society. Other environmental issues require our attention, too. The recultivation of opencast mines We are also promoting transparency and accountabil- remains an important task, as does the preservation ity, which after all are essential to constructive dia- and promotion of biodiversity in the surroundings of logue with society. We regard frank exchanges of views our power stations and along our power lines. with our stakeholders as a valuable compass for our actions. We want to know what you think as well. So We endeavour to be a force for good in other areas please get in touch with us ([email protected]). as well, such as the crucial sphere of research and education. We have therefore expanded our professo- rial endowments and RWE Stiftung got down to work Essen, March 2010 in early 2009 with education among its top funding priorities. Education is taken very seriously within the Group as well. The RWE Development Centre, for example, was founded to anchor the idea of life-long learning not just in the company itself, but in the Alwin Fitting minds of those who work here. HR Director and Board member responsible for CR 6 About this report About this report Goal. This report is aimed at our employees, analysts ance with that of other companies, the relevant data and investors, customers and suppliers, policymakers, are provided in line with the current guidelines of public authorities and non-governmental organisa- the Global Reporting Initiative (GRI). We explain tions (NGOs), as well as at the people in those regions how we have implemented both these guidelines and in which we do business. It describes the most impor- the requirements of the GRI Electric Utilities Sector tant social, environmental and economic challenges Supplement of October 2007 on page 97. facing our core business, the conflicts of interest to which these can give rise, and the strategy we have Data. The period under review comprises fiscal 2008 developed in response. and fiscal 2009. The financial year is from 1 January to 31 December. The data provided in this report Procedure. To accomplish this as clearly and succinctly relate to all affiliated companies in the RWE Group, as possible, the report is divided into separate sections which means to all those companies in which we held for the challenges facing us, which are presented in a stake of more than 50 percent during the period the Group portrait, our responses to these, which under review (see p. 93). Any deviations from this are are explained in the chapter “Sustainable Corporate clearly stated. The 2009 data for the Dutch energy Governance”, the implementation in our main areas utility Essent N.V., which was integrated in the RWE for action and our key facts and figures. The report Group on 30 September 2009, are included wherever builds on Our Responsibility. Report 2007, comple- this was deemed necessary. We believe this will make ments our Annual and Personnel Reports 2009 and at it easier to judge the impact of Essent N.V. on our CR the same time serves as a progress report for the data. All the financial information provided is quoted United Nations Global Compact. It was prepared in in euros, while foreign currencies have been convert- close cooperation with the RWE Corporate Responsi- ed at the average rates for 2009 (1 pound sterling = bility Coordination Committee (see p. 24) and € 1.12; 100 Czech korunas = € 3.77; 100 Hungarian approved by the Board of RWE AG. forints = € 0.35; 1 Polish złoty = € 0.23). Internet. The printed report is supplemented by the Certificate of audit. The report was audited by the information provided in the channel “Responsibility” accountancy firm PricewaterhouseCoopers (PwC), of our web site, www.rwe.com/responsibility. Links which for the first time assessed it against the are provided to facilitate access, while the web site Accountability Standard AA 1000. The auditors’ itself has a section called “Online Report Links” which report is shown on page 94. lists by number all the links mentioned in the report. A single click is therefore all that is needed to access For reference. This report is published in German and the desired information. English. The editorial deadline for publication was 28 February 2010. We intend to report continuously in Basic principles. The report is based on our CR strat- future, too. The next report will be published in the egy and grew out of our ongoing dialogue with spring of 2011.