SKILLS FOR SUCCESS
Courses for CSEA- APPLY TODAY! represented employees
JANUARY - MAY 2018 Skills for Success courses will be held between January and May 2018 at training sites conveniently located near your work or home.
Courses are offered in the following categories:
Adult Education Basics
Computer Skills
Individual Development
Interpersonal Communication
Language Skills
Math Skills
Safety and Health
Trades, Operations, and Maintenance
Work Management
Writing Skills A JOINT MESSAGE
The NYS & CSEA Partnership for Education and Training (Partnership) is pleased to 1 announce the Spring 2018 Skills for Success course catalog for CSEA-represented employees.
The Partnership is jointly sponsored and administered by the NYS Governor’s Office of Employee Relations and the Civil Service Employees Association (CSEA). Course participation by employees working in local government, school districts, state authorities, and the private sector is sponsored by the CSEA WORK Institute.
You are invited to take advantage of the classroom-based courses and webinars described in this publication. Courses are listed under 10 categories. We urge you to work with your supervisor to select the courses most suited to your work and personal goals. You may apply for any of the courses offered, even if the course is not related to your current job.
It is easy for you to:
• Choose a course that meets your job-related training, professional development, or personal development needs.
• Enroll through the Statewide Learning Management System (SLMS) or by completing the Skills for Success application form on page 31.
• Attend courses held at training sites near your work or home or through a webinar, at your convenience, on your computer.
We hope you will choose from the many learning opportunities that can help you prepare for the challenges and demands of current and future job opportunities.
Skills for Success is all about making choices for your success. TABLE OF CONTENTS
Courses Designed for You ...... 3
About the Courses and Program ...... 3
How You Can Enroll in a Class ...... 4
Notifications ...... 5
2 Your Responsibilities ...... 5
Certificates Are Awarded to You ...... 6
Contact the Partnership ...... 6
Workforce Development Competencies ...... 7
Course Descriptions, Dates, and Locations ...... 8
• Adult Education Basics
• Computer Skills
• Individual Development
• Interpersonal Communication
• Language Skills
• Math Skills
• Safety and Health
• Trades, Operations, and Maintenance
• Work Management
• Writing Skills
Schedule of Classes by CSEA Region ...... 22
Additional Education and Training Resources ...... 27
SLMS: Getting Started Enrolling in Partnership Classes ...... 29
Skills for Success Application Form ...... 31
Directions for Completing Application Form ...... 32 COURSES DESIGNED FOR YOU
Skills for Success courses the office, a number of readiness and developed help employees acquire courses are offered via a set of standards to the knowledge and skills webinar. serve as a reference for needed to accomplish employees and supervisors job assignments more Webinars allow employees in selecting courses that effectively and provide to take courses using a are relevant to profes- personal development computer, telephone, and sional and personal devel- opportunities. Internet connection. opment and are supportive of agency missions. Employees should work Workforce Development with their supervisors Competencies The competency names 3 to select courses that Workforce development and their corresponding are meaningful to their competencies are founda- icons and descriptions are professional and personal tional job-based skills all available on page 7. After growth. employees need in order each course description to succeed across a wide you will find the compe- Webinar Courses variety of occupations. tency icon(s) assigned to In order to increase par- the course. ticipation in courses while The Partnership explored limiting time away from current trends in work
ABOUT THE COURSES AND PROGRAM
No Cost to Employees Skills for Success courses Participant Eligibility are offered at no cost to Employees are eligible to participate in Skills for employees or agencies. Success courses if they are: Employee reimbursement for travel, lodging, meals, • A CSEA-represented NYS employee (ASU/02, and parking expenses is OSU/03, ISU/04, or DMNA/47) at the discretion of the agency or organization. • A CSEA-represented employee working in a local government, school district, state authority, or the Course Locations private sector, as space permits Courses are typically held at state agency worksites. • A NYS employee (previously in the ASU/02) Training site locations serving a probationary period in a transition are listed in the Course title or traineeship supported by the Partnership Descriptions, Dates, (MC/06 or PS&T/05) may attend courses in the and Locations section interpersonal communication, math skills, work beginning on page 8. management, and writing skills categories
When Courses are Held • A NYS employee in a Management/Confidential (MC/06) clerical or secretarial title, as space Courses are typically held permits during the day, and vary from one hour to 14 days in length.
www.nyscseapartnership.org ABOUT THE COURSES AND PROGRAM (continued)
Full-Day Courses • Full-day courses are held from 9:00 a.m. - 4:30 p.m. Half-Day Courses • Half-day courses are held from 9:00 a.m. - 12:15 p.m. or 1:15 p.m. - 4:30 p.m. Webinar Courses • Webinar courses are typically one hour to one and a 4 half hours in length, and course times vary
HOW YOU CAN ENROLL IN A CLASS
Applicants an email notification from Reasonable [email protected] Accommodations Enroll for classes as with the message: “Your soon as possible because approval is required to All training sites are minimum enrollment levels confirm the following accessible to employees must be met three weeks enrollment request.” The with disabilities. Special before the class start employee’s name will instructional needs date. Please do not enroll appear in the email. are addressed by the in a class unless you can Partnership on an attend the entire class. When you approve an individual basis. If you employee’s enrollment, you have questions, please Supervisors of are granting the employee call (800) 253-4332 Applicants release time to attend the or email advisors@ Once an employee enrolls entire class without charge nyscseapartnership.org. in a class, you will receive to leave credits.
Enroll through SLMS Enroll through the Partnership • Employees can enroll for classes through • If you are unable to enroll through the Statewide Learning Management SLMS, complete the Skills for Success System (SLMS) at www.nyslearn.ny.gov application form on page 31 • If you have forgotten your Username or • You can apply for multiple classes on Password, go to www.nyslearn.ny.gov and one application form click on the SLMS Login button and then • You must obtain your supervisor’s click on the Forgot your Username or approval on the application form in Password? link order to attend the course(s), unless • For additional information, see SLMS: you indicate you will be using your Getting Started Enrolling in Partnership own time Classes on page 29
PLEASE NOTE: CSEA-represented employees working in local government, school districts, state authorities, or the private sector must contact the Partnership at (800) 253-4332 or [email protected] for information about enrolling in classes through SLMS.
www.nyscseapartnership.org NOTIFICATIONS
If you are accepted into If you do not receive a Wait Lists a Skills for Success class, notification 10 days before you will be notified by the class is scheduled, The Partnership will main- email approximately three please call the Partner- tain a wait list for any weeks before the start of ship at (518) 486-7814 class that has reached full the course. or, for areas outside the enrollment. If a vacancy Capital Region, call (800) occurs, you will be notified If your supervisor has not 253-4332. to attend. approved your participa- tion, you will be notified by NOTE: To update your Date and Location email. email address in SLMS see Changes 5 step F of SLMS: Getting Occasionally, the Partner- Started Enrolling in ship must change class IMPORTANT: Once your Partnership Classes guide dates or locations. Please supervisor approves your on page 29. read your email notifica- enrollment in SLMS, your tion carefully. status will remain as Class is Full Notification “Pending Approval” until If you are not accepted Cancellations the Partnership approves into a class, you will be your enrollment approxi- If a class is canceled, you notified by email. We mately three weeks prior will be notified by email. If encourage you to reapply to the class start date. there is no email address when the course is offered for you in SLMS, you will again. be notified by phone.
YOUR RESPONSIBILITIES
Be Considerate if You Do not ask someone to Cannot Attend a Class attend in your place, because the Partnership Your enrollment into a maintains a wait list. class signifies a commit- ment to attend the entire By dropping a class at course. the last minute, or failing to attend, you may be If you cannot attend, and denying another employee you have enrolled through the opportunity to attend. SLMS, please drop the class as soon as possible.
If you cannot attend, and you sent in a paper Bring Appropriate Documents to Class application, please drop the class by contacting 1. Acceptance Notification – Bring a copy of your the Partnership at (800) acceptance notification to the first day of class 253-4332 or learning@ nyscseapartnership.org as 2. Photo Identification – Be prepared to present a soon as possible. PHOTO ID upon arrival for each day of class
www.nyscseapartnership.org CERTIFICATES ARE AWARDED TO YOU
Certificates • Certificates of Completion are awarded for Skills for Success courses if you attend and participate in the entire course.
• Approximately three to four weeks after you complete a course, you will be notified that your class status has been updated to Completed which also allows you to print your certificate. To print your certificate, log into SLMS, go to My Learning page, locate the appropriate course and click on the Print Certificate button.
• If you are unable to print your certificate, please contact the Partnership at (518) 6 486-7814, or for areas outside the Capital Region, at (800) 253-4332.
CONTACT THE PARTNERSHIP
For additional information about Skills for Success courses, please contact us at:
NYS & CSEA Partnership for Education and Training Corporate Plaza East - Suite 502 240 Washington Ave. Ext. Albany, NY 12203
(518) 486-7814 or (800) 253-4332
www.nyscseapartnership.org
www.nyscseapartnership.org WORKFORCE DEVELOPMENT COMPETENCIES
Workforce development competencies are foundational, job-based skills employees need in order to succeed across a wide variety of occupations. The Partnership has identified a set of standards to serve as a reference for employees and supervisors in selecting courses that are relevant to professional and personal development and are supportive of agency missions and efforts. The list below contains the four foundational competency categories and their corresponding icon and descriptions. Use this list to determine which courses will enhance your skills in any of the competency categories. After each course description beginning on page 8, you will find the competency icon(s) assigned to that course. 7 Communication and Interpersonal Relations
• Demonstrate effective oral, written, or non-verbal communication skills • Develop or maintain productive relationships with co-workers, supervisors, or others to improve work performance • Cooperate with others to perform job tasks or achieve goals • Resolve conflict or negotiate resolutions • Demonstrate integrity, honesty, and respect for others
Critical Thinking and Problem Solving
• Cope with changing work situations or tasks • Identify actual or potential problems related to work • Solve problems by applying knowledge, information, or processes • Make decisions or recommendations • Establish standards or solutions
Professionalism and Self-Management
• Use professional and respectful language, behavior, or attire • Demonstrate willingness to work • Adhere to institutional/organizational policies or procedures • Participate in lifelong learning opportunities • Use supervision or self-evaluation to improve quality of work • Demonstrate commitment to punctuality and consistency in work attendance
Reading and Locating Information
• Acquire, use, or share information accurately • Read and interpret written information including graphs, charts, or tables • Ask for clarification or assistance from supervisor or others when needed • Use job-related materials, resources, or technology to inform or perform tasks • Demonstrate safe and appropriate use of tools, materials, or equipment
www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS
Adult Education Basics SLMS Class Code: P_AEB_R2_4346 SLMS Class Code: P_AEB_R2_4344 March 16, 23, 30; April 6, March 15, 22; April 5, 12, 13, 20, 27; May 4, 11, 18, 19, 26; May 3, 10, 17, 24, The Adult Education Basics 25; June 1, 8 & 15, 2018 31; June 7 & 14, 2018 courses use an exciting immer- Consortium for Worker Consortium for Worker sion approach to help employ- Education Education ees improve current job-related Manhattan Manhattan knowledge, learn new skills for 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. improved work performance, NOTE: Participants will be as- and enhance their learning 8 signed to attend a one-day ori- capacity. All Adult Education Enhance Your Skills: entation and skills assessment Basics courses are held in a Reading, Writing, and Revised on February 27 or 28, 2018. multi-skill level classroom envi- Math Basics - 13 Days Participants will be notified if ronment. It may benefit par- This course helps employees they are exempt or excused ticipants to take a course more refresh their reading, writing, from the orientation and skills than once or take additional and math skills. Participants assessment. courses. will practice reading to improve their understanding of written English for Speakers of materials, recognize and apply Essentials of Writing - Other Languages - 14 Days the basic rules of grammar and 13 Days New This course is for employees punctuation, and perform basic This course introduces partici- whose first language is not Eng- math functions using decimals, pants to the processes of creat- lish. It covers reading, writing, fractions, and percents. ing, developing, and revising speaking, listening, and other Participants will: their writing based on personal methods of communication. • Read and discuss various experiences, observations, and Participants will: written works reactions to a variety of reading • Identify different types • Practice writing using various selections. Participants share of verbal and non-verbal styles, sentence types, and and revise their writing with communication used in the paragraph structures assistance from their peers as United States • Gain knowledge about well as the instructor. Partici- • Practice reading, writing, basic math principles and pants will: speaking, and listening to the processes • Read and discuss various English language written works • Develop a work-related • Develop their knowledge of vocabulary and practice its the basic rules of grammar, pronunciation SLMS Class Code: P_AEB_R4_4366 mechanics, and usage • Distinguish different types March 9, 16, 23, 30; April 6, • Practice writing using various of verbal and non-verbal 27; May 4, 11, 18, 25; June styles, sentence types, and communications 1, 8 & 15, 2018 Capital District DDSO paragraph structures Schenectady 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_AEB_R4_4329 NOTE: Participants will be as- SLMS Class Code: P_AEB_R4_4331 March 6, 13, 20, 27; April 3, signed to attend a one-day ori- March 8, 15, 22, 29; April 5, 17, 24; May 1, 8, 15, 22, 29; entation and skills assessment 26; May 3, 10, 17, 24, 31; June 5 & 12, 2018 on February 21 or 22, 2018. June 7 & 14, 2018 CSEA WORK Institute Participants will be notified if DOCCS Training Academy Latham they are exempt or excused Albany 9:00 a.m. - 4:30 p.m. from the orientation and skills 9:00 a.m. - 4:30 p.m. assessment. NOTE: Participants will be as- signed to attend a one-day ori- entation and skills assessment on February 21 or 22, 2018.
www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS
Participants will be notified if SLMS Class Code: P_AEB_2_4342 they are exempt or excused March 13, 20; April 3, 10, from the orientation and skills 17, 24; May 1, 8, 15, 22, 29; assessment. June 5 & 12, 2018 SLMS Class Code: P_OE_R7_4424 Consortium for Worker April 5, 2018 SLMS Class Code: P_AEB_R2_4343 Education Webinar March 14, 21; April 4, 11, Manhattan 10:00 a.m. - 11:00 a.m. 18, 25; May 2, 9, 16, 23, 30; 9:00 a.m. - 4:30 p.m. June 6 & 13, 2018 NOTE: Participants will be as- Consortium for Worker Microsoft Excel 2013 signed to attend a one-day ori- 9 Education Basics - 1 Day Manhattan entation and skills assessment 9:00 a.m. - 4:30 p.m. on February 27 or 28, 2018. This course provides the basic Participants will be notified if knowledge and skills needed to NOTE: Participants will be as- they are exempt or excused perform daily tasks and en- signed to attend a one-day ori- from the orientation and skills hance productivity in Microsoft entation and skills assessment assessment. Excel 2013. Participants will on February 27 or 28, 2018. be expected to have a working Participants will be notified if knowledge of desktop comput- they are exempt or excused Computer Skills ers and be familiar with using from the orientation and skills the keyboard and mouse. Par- assessment. ticipants will: These courses provide employ- ees with the knowledge and • Practice with common Reading Comprehension - skills they need to use a spreadsheet functions 13 Days personal computer and applica- • Create and format work- tion software. sheets This course helps employees • Use simple formulas enhance their ability to com- Designing Dynamic prehend and interpret written PowerPoint Presentations - materials, gain an overview of 1-Hour Webinar text before reading, and utilize SLMS Class Code: P_OE_R4_4337 their prior knowledge to gain This webinar shows participants May 10, 2018 understanding. Participants will: how to avoid creating dull and DOCCS Training Academy uninteresting presentations. By • Increase their reading Albany using Microsoft PowerPoint to 9:00 a.m. - 4:30 p.m. comprehension and retention demonstrate best practices in • Scan and skim written planning and design, partici- SLMS Class Code: P_OE_R2_4351 materials for needed pants will gain knowledge about May 15, 2018 information how to create dynamic and Consortium for Worker • Enhance their vocabulary powerful presentations. Partici- Education development pants do not need to have the Manhattan PowerPoint software on their 9:00 a.m. - 4:30 p.m. computer to participate in the webinar, but familiarity with SLMS Class Code: P_AEB_R4_4330 its basic tools and features is Microsoft PowerPoint March 7, 14, 21, 28; April recommended. Participants will: 2013 Basics - 1 Day New 4, 25; May 2, 9, 16, 23, 30; June 6 & 13, 2018 • Develop useful planning This course provides the basic DOCCS Training Academy strategies and principles of knowledge and skills needed Albany good design to create a presentation us- 9:00 a.m. - 4:30 p.m. • Identify how to add text, ing Microsoft PowerPoint 2013. images, and graphics to Participants will be expected NOTE: Participants will be as- slides to have a working knowledge signed to attend a one-day ori- • Discover various ways to of desktop computers and be entation and skills assessment view and publish slides familiar with using the keyboard on February 21 or 22, 2018. and mouse. Participants will:
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• Gain knowledge about Power- hance productivity in Microsoft knowledge about the impact of Point’s basic tools and fea- Word 2013. Participants will stress, practice stress-reduction tures be expected to have a working techniques, and discover ways • Make and edit a slide knowledge of desktop comput- to manage stress at home and presentation ers and be familiar with using at work. Participants will: • Discover how to add text, the keyboard and mouse. Par- shapes, images, graphs, and ticipants will: • Identify the symptoms of animation to a presentation stress • Create and print notes pages • Perform common word pro- • Recognize situations that with slide thumbnails cessing tasks induce stress 10 • Create and edit documents • Practice techniques to mini- • Format page layouts, text, mize stress tables, and paragraphs • Gain knowledge about the mind-body connection to SLMS Class Code: P_OE_R4_4338 stress February 8, 2018 • Understand the benefits of DOCCS Training Academy proper diet, adequate exer- Albany SLMS Class Code: P_OE_R4_4339 cise, and various forms of re- 9:00 a.m. - 4:30 p.m. March 14, 2018 DOCCS Training Academy laxation to reduce stress and SLMS Class Code: P_OE_R1_4391 Albany improve personal resiliency February 15, 2018 9:00 a.m. - 4:30 p.m. Long Island DDSO Hauppauge SLMS Class Code: P_OE_R2_4353 9:00 a.m. - 4:30 p.m. April 17, 2018 SLMS Class Code: P_OE_R7_4425 Consortium for Worker May 30, 2018 SLMS Class Code: P_OE_R3_4377 Education Webinar March 5, 2018 Manhattan 10:00 a.m. - 11:00 a.m. Department of Labor 9:00 a.m. - 4:30 p.m. White Plains 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_OE_R6_4409 April 19, 2018 Financing Your Education - SLMS Class Code: P_OE_R2_4352 Western New York DDSO 1-Hour Webinar March 6, 2018 West Seneca How to afford a college degree Consortium for Worker 9:00 a.m. - 4:30 p.m. is a dilemma often faced by Education many people. Paying for school Manhattan Individual Development is one of the barriers cited most 9:00 a.m. - 4:30 p.m. often by working adults look- SLMS Class Code: P_OE_R6_4440 ing to return to school. This March 15, 2018 webinar covers traditional and These courses provide employ- non-traditional ways to pay for Finger Lakes DDSO ees with the knowledge and Rochester college and save money. Partici- skills they need to help them pants will: 9:00 a.m. - 4:30 p.m. achieve balance between SLMS Class Code: P_OE_R5_4395 their work and personal lives. • Acquire an overview of tradi- May 3, 2018 Employees will gain knowledge tional federal and state finan- Broome DDSO about a variety of subjects, cial aid programs using the Binghamton depending on their individual Free Application for Federal 9:00 a.m. - 4:30 p.m. needs and interests. Student Aid (FAFSA) • Obtain tips on how to search Dealing with Stress - 1-Hour for scholarships Microsoft Word 2013 Webinar • Become familiar with educa- Basics - 1 Day tional tax credits, credit by This course takes a holistic exam programs, and obtain- This course provides the basic approach to helping employ- ing college credit for prior knowledge and skills needed to ees recognize and manage the learning experiences perform daily tasks and en- stress of balancing work and life demands. Participants will gain
www.nyscseapartnership.org COURSE DESCRIPTIONS, DATES, AND LOCATIONS
how eligible lists are created SLMS Class Code: P_OE_R7_4429 and how an agency uses them May 17, 2018 to fill positions? Do you know Webinar SLMS Class Code: P_OE_R7_4426 what eligible lists you are on? 3:00 p.m. - 4:00 p.m. April 25, 2018 If you have ever asked any of Webinar these questions, this webinar is 1:00 p.m. - 2:00 p.m. for you. Participants will: Protect Your Identity - 1-Hour Webinar New • Differentiate between the types of Civil Service exami- Identity theft is one of the fast- Managing Your Finances - 11 1-Hour Webinar nations est growing crimes committed • Distinguish between various today. This webinar provides an This course helps employees types of lists and how agen- overview of identity theft and develop their money manage- cies use them offers participants methods they ment skills and reduce the • Determine the effects of ac- can use on an ongoing basis to stress created by financial diffi- cepting or declining opportu- protect themselves from falling culties. Employees will discover nities from an eligible list victim to this growing crime. ways to set goals and make • Explore the capabilities of the Participants will: plans to reach them, spend less online Eligible List Manage- than they earn, save for retire- ment System (ELMS) • Explore various types of per- ment, use credit wisely, and • Determine the effects of ac- sonal identifiable information take advantage of the tax-sav- cepting or declining opportu- • Identify different methods to ing programs the State of New nities from an eligible list limit exposure to thieves York offers. Participants will: • Discuss the steps to take if you have been a victim of • Assess their financial net identity theft worth by determining as- SLMS Class Code: P_OE_R7_4428 sets, personal holdings, and January 31, 2018 investments in comparison to Webinar their liabilities 10:00 a.m. - 11:00 a.m. SLMS Class Code: P_OE_R7_4441 • Determine their debt-to- May 16, 2018 income ratio by evaluating Webinar loans, credit cards, and net Merit System: Transfers - 2:00 p.m. - 3:00 p.m. pay 1-Hour Webinar • Develop a budget that works for their household Are you ready for a career Using Credit Wisely - 1-Hour • Identify the pros and cons of move? Have you ever won- Webinar using credit and the impact of dered what job titles you may impulse buying and ignoring transfer to and how to ap- This webinar helps employ- consequences ply? Do you know where to ees use personal credit wisely. start? This webinar will provide Participants will gain knowledge answers to these questions and about what good credit is, how more. Participants will: to access their personal credit SLMS Class Code: P_OE_R7_4427 report, what makes up a credit February 13, 2018 • Differentiate between the score, and how to repair their Webinar types of transfers and when credit and avoid credit repair 1:00 p.m. - 2:00 p.m. each may be applicable scams. Participants will: • Review eligibility require- ments for transfer • Discover ways to access and read their personal credit Merit System: Examinations • Explore available resources report and Eligible Lists - to determine transfer oppor- New • Develop strategies for repair- 1-Hour Webinar tunities ing their credit Have you ever read a Civil Ser- • Gain knowledge about the vice exam announcement and Big Three credit reporting been unsure about your eligibil- agencies ity? Have you ever wondered
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Interpersonal • Gain knowledge about what Communication is and is not good customer service SLMS Class Code: P_OE_R7_4430 • Acquire useful tips for han- March 20, 2018 These courses provide employ- dling difficult and angry cus- Webinar ees with the skills they need to tomers 1:00 p.m. - 2:00 p.m. communicate effectively in the • Develop strategies for man- workplace. The courses in this aging stress when dealing category provide participants with customers 12 Using the Tuition Benefits with opportunities to exchange • Identify and address the Program - 1 1/2 Hour information in a variety of ways challenges of working with Webinar including verbal, written, and customers from diverse back- non-verbal communication. grounds Note: This webinar is open to CSEA-represented NYS Building Better Work employees only. Relationships - 1 Day SLMS Class Code: P_OE_R5_4396 Interested in returning to Effective work relationships February 15, 2018 school to work on a degree are critical to accomplishing Broome DDSO but not sure how to pay for it? your work successfully. They Binghamton Interested in taking courses can contribute to job satisfac- 9:00 a.m. - 4:30 p.m. to become eligible for a Civil tion, increased productivity, and Service exam or to improve better health. Regardless of job SLMS Class Code: P_OE_R3_4369 your current job skills? This title or agency, your ability to April 12, 2018 webinar provides information work well with others matters. Department of Labor about using the Partnership’s Participants will: White Plains Tuition Benefits Program to help 9:00 a.m. - 4:30 p.m. pay for courses. Participants • Recognize the value of posi- will: tive workplace relationships • Determine how effective Dealing with Difficult • Determine their eligibility for work relationships can help Behaviors - 1 Day tuition benefits achieve career goals and • Identify the different types improve job satisfaction Difficult behaviors can take of benefits available and the • Develop the skills to create many forms. Sometimes they types of courses covered and improve relationships at take us by surprise; other times • Discover how to apply for and work they are ongoing or form a pat- use their benefits, cancel a tern. This course is designed benefit, change courses and to help participants manage a schools, and drop a course variety of challenging behaviors • Gain knowledge about benefit SLMS Class Code: P_OE_R6_4411 and situations in the workplace. coverage limits May 22, 2018 Participants will: SUNY Buffalo Buffalo • Examine actions and percep- 9:00 a.m. - 4:30 p.m. tions that can contribute to SLMS Class Code: P_OE_R7_4431 difficult situations April 18, 2018 • Apply strategies to address Webinar Customer Service - difficult behaviors and resolve 10:00 a.m. - 11:30 a.m. 1 Day challenging situations • Create an action plan for This course addresses the role future challenging encounters of customer service in the pub- with people and situations lic sector. It will provide strate- gies and techniques for effec- tively handling customers when delivering outstanding service to the public. Participants will:
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SLMS Class Code: P_OE_R2_4325 structive force in the workplace SLMS Class Code: P_OE_R4_4368 February 8, 2018 and in our personal lives if not March 6, 2018 CSEA Metropolitan Region Office managed effectively. Partici- Saratoga Spa State Park Manhattan pants will: Saratoga Springs 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. • Identify events and SLMS Class Code: P_OE_R4_4340 situations that contribute to SLMS Class Code: P_OE_R1_4364 April 11, 2018 experiencing anger at work March 21, 2018 DOCCS Training Academy • Develop helpful ways Perry B. Duryea State Office Albany to manage anger in the Building 9:00 a.m. - 4:30 p.m. workplace Hauppauge 13 • Discover how to recognize 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_OE_R6_4413 and defuse someone’s anger May 23, 2018 SUNY Alfred Language Skills Alfred 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_OE_R2_4326 February 21, 2018 These courses provide employ- CSEA Metropolitan Region ees with basic foreign language Job Etiquette - 1-Hour Office conversation skills or improve Webinar Manhattan English language skills to Job etiquette refers to good 9:00 a.m. - 4:30 p.m. enhance workplace interactions. They also introduce partici- manners and proper behavior SLMS Class Code: P_OE_R1_4410 pants to the cultural elements that are essential to one’s pro- February 22, 2018 of native language speakers to fessional growth. This webinar Planting Fields Arboretum State foster a better understanding of focuses on proper conduct in Historic Park the dynamics of the language a work environment and will Oyster Bay and its usage. Ample practice cover such topics as appropriate 9:00 a.m. - 4:30 p.m. communication, behavior, and time is included. dress. Participants will: Conversational Spanish - Workplace Social Skills - • Identify useful tips for work- 6 Days 1 Day ing in a cubicle environment This course helps employees • Gain knowledge about proper This course helps employees develop their pronunciation work attire acquire effective skills in deal- skills and understanding of • Develop good office tele- ing with co-workers, supervi- common Spanish words and phone etiquette sors, and customers. Partici- phrases. Participants will: pants will: • Develop basic communication • Discover appropriate work- skills and listening techniques place behaviors and how to SLMS Class Code: P_OE_R7_4432 through conversational and manage emotions in different February 20, 2018 grammatical practice work situations Webinar • Practice communicating using • Develop effective interper- 10:00 a.m. - 11:00 a.m. basic aspects of time, place, sonal communications in the direction, and courtesy workplace • Demonstrate cultural aware- • Identify how to communicate Keep Your Cool: Ways to ness and sensitivity toward their needs appropriately Protect Your Professional the Spanish language and while practicing effective Reputation - 1 Day culture interactions with co-workers We have all experienced difficult • Practice the skills needed for emotions while at work. Anger successful one-on-one and can be a normal and common group meetings emotional reaction to certain challenging events and situa- tions. Anger can be a very de-
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SLMS Class Code: P_OE_R5_4397 Math Skills Using Data at Work - March 14, 21, 28; April 4, 11 1 Day New & 18, 2018 Utica State Office Building In this basic mathematics Courses in this category provide course, participants will develop Utica employees with the skills they 9:00 a.m. - 4:30 p.m. foundational skills in reading, need to complete assignments organizing, and interpreting involving basic, intermediate, SLMS Class Code: P_OE_R4_4345 information using graphs, and advanced level mathemati- May 1, 8, 15, 22, 29 & June schedules, charts, and maps. cal computations. Participants will be introduced 14 5, 2018 Empire State Plaza to common terms and formats Introduction to Accounting Albany for representing information - 1 Day 9:00 a.m. - 4:30 p.m. graphically and practice using This course helps employees different types of charts and improve their ability to perform graphs to display information. Focus on Pronunciation: basic accounting and bookkeep- Participants will: Level 1 - 6 Days ing tasks. Participants will gain • Read, organize, and interpret knowledge about the duties and This course is for employees information from a variety of responsibilities of bookkeepers who would like to develop their materials and the basic concepts of ac- English pronunciation. They will • Apply data interpretation counting. Participants will: practice global features of clear skills to work-related ques- speaking such as: speaking • Perform basic math opera- tions and problems slowly, speaking loudly, paying tions related to bookkeep- • Practice displaying data in a attention to the end of words, ing and create and interpret variety of ways and using their voices to speak tables, charts, and graphs expressively. Participants will: • Interpret basic financial statements • Practice reading and speaking • Describe the basic purpose SLMS Class Code: P_OE_R4_4375 in front of other participants and functions of the State- February 23, 2018 • Develop a work-related wide Financial System CSEA Capital Region Office vocabulary and practice its Latham pronunciation 9:00 a.m. - 4:30 p.m. • Identify and observe how sounds are made and how SLMS Class Code: P_OE_R1_4437 to use the appropriate SLMS Class Code: P_OE_R3_4332 April 5, 2018 intonation March 22, 2018 SUNY Old Westbury • Distinguish different types of SUNY New Paltz Old Westbury American English, verbal, and New Paltz 9:00 a.m. - 4:30 p.m. non-verbal communications 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_OE_R3_4371 SLMS Class Code: P_OE_R1_4439 May 2, 2018 April 24, 2018 Department of Labor SUNY Old Westbury SLMS Class Code: P_OE_R4_4385 White Plains Old Westbury 9:00 a.m. - 4:30 p.m. February 8, 15, 22; March 1, 9:00 a.m. - 4:30 p.m. 8 & 15, 2018 SLMS Class Code: P_OE_R6_4414 Department of Labor SLMS Class Code: P_OE_R4_4360 May 22, 2018 Albany May 16, 2018 SUNY Fredonia 9:00 a.m. - 4:30 p.m. Department of Taxation and Fredonia Finance SLMS Class Code: P_OE_R1_4362 8:30 a.m. - 4:00 p.m. Latham March 13, 20, 27; April 3, 10 9:00 a.m. - 4:30 p.m. & 17, 2018 Perry B. Duryea State Office Building Hauppauge 9:00 a.m. - 4:30 p.m.
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Safety and Health carpal tunnel syndrome, tendi- SLMS Class Code: P_OE_R6_4415 nitis, and some back injuries. May 16, 2018 The purpose of this training is Western New York DDSO Safety and Health courses to equip employees with the West Seneca develop the knowledge and ability to conduct workstation 9:00 a.m. - 12:15 p.m. skills needed to promote a safe assessments to reduce injuries and healthy work environment. and illnesses associated with computer operations. Employ- Preventing Slips, Trips, and Back Injury Prevention - ees approved or nominated to Falls - 1-Hour Webinar participate in this course will be One-Half Day New 15 assigned to conduct worksta- Nearly 25% of all injuries reported by New York State This course will discuss medical tion assessments and adjust- employees in the last five years terminology, the impact of back ments upon completion. This were the result of slips, trips, injuries, and prevention across may include safety and health and falls in the workplace. different work environments. professionals, human resources These types of injuries are Though the patient care setting personnel, AAO/ADA officers, not only the most frequently will be discussed, Safe Patient and support, maintenance, reported, but they can also be Handling is not a main focus of or purchasing staff members. disabling for the employee, this training. Participants will: Participants will: and sometimes even fatal. This • Identify job titles and tasks • Define ergonomics webinar helps raise awareness most at risk • Identify common of the related hazards and iden- • Recognize common causes of musculoskeletal disorders tifies practical ways to protect back injuries • Explore other computer- yourself at work and prevent • Assess risk factors at their related health effects these incidents from occurring. workplace • Recognize risk factors and Participants will: • Identify potential preventa- prevention controls • Identify the common causes tive measures • Demonstrate how to conduct of slips, trips, and falls • Develop a worksite preven- a Computer Workstation • Describe how employees and tion plan Ergonomic Assessment employers can prevent inju- ries from slips, trips, and falls • Understand the impact of slips, trips, and falls on the SLMS Class Code: P_OE_R4_4347 SLMS Class Code: P_OE_R2_4327 workplace April 18, 2018 February 22, 2018 CSEA Metropolitan Region Office Harriman State Office Campus Manhattan Albany 9:00 a.m. - 12:15 p.m. 9:00 a.m. - 12:15 p.m. SLMS Class Code: P_OE_R7_4433 SLMS Class Code: P_OE_R2_4328 SLMS Class Code: P_OE_R5_4398 February 28, 2018 April 18, 2018 March 28, 2018 Webinar CSEA Metropolitan Region Office Central New York DDSO 1:00 p.m. - 2:00 p.m. Manhattan Syracuse 1:15 p.m. - 4:30 p.m. 9:00 a.m. - 12:15 p.m. SLMS Class Code: P_OE_R3_4407 April 10, 2018 Computer Ergonomics Department of Environmental Assessor Training - New Conservation One-Half Day New Paltz Ergonomics is an essential tool 9:00 a.m. - 12:15 p.m. in preventing musculoskeletal SLMS Class Code: P_OE_R1_4392 disorders in the workplace. May 10, 2018 Understanding and applying Long Island DDSO basic ergonomic principles can Hauppauge help prevent conditions such as 9:00 a.m. - 12:15 p.m.
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Trades, Operations, SLMS Class Code: P_OE_R3_4394 Carpentry Basics - 1 Day and Maintenance March 21 & 22, 2018 Eleanor Roosevelt State This course introduces partici- Office Building pants to the basic fundamentals These introductory and ad- Poughkeepsie of carpentry, including how to vanced skilled trades courses 9:00 a.m. - 4:30 p.m. use hand and portable power help operations and mainte- tools, the types of wood and nance employees improve their SLMS Class Code: P_OE_R5_4443 their uses, painting and finish- current skills and learn new April 4 & 5, 2018 ing, and basic construction CSEA Central Region Office techniques. Participants will: 16 ones. They offer hands-on, practical instruction that re- East Syracuse • Identify types of carpentry flects the everyday challenges 9:00 a.m. - 4:30 p.m. hand and power tools employees encounter in the SLMS Class Code: P_OE_R6_4416 • Discover types of wood used workplace. May 24 & 25, 2018 in the carpentry trade Western New York DDSO • Make carpentry measure- Air Conditioning and West Seneca ments and markings using Refrigeration: EPA Section 9:00 a.m. - 4:30 p.m. rulers and other devices 608 Certification - 2 Days This course helps prepare technicians for the EPA 608 Blueprint Reading Universal Technician certifica- Fundamentals - 2 Days SLMS Class Code: P_OE_R1_4389 tion exam on handling coolants. March 20, 2018 This course gives participants Participants will become famil- Connetquot River State Park the fundamental skills iar with the basic refrigeration Preserve necessary to read and interpret principles such as recovering, Oakdale blueprints. Participants will: reclaiming, and recycling; leak 9:00 a.m. - 4:30 p.m. detection and repair; and safety • Use an architectural ruler to issues. At the conclusion of the read scaled drawings course, participants will take a • Convert designs into a blue- Carpentry Advanced - 2 Days practice test, as well as the ac- print This course is for employees tual certification exam. Partici- • Interpret different types of who have some familiarity with pants will be expected to have a drawings (e.g., electrical, the basic principles of carpen- working knowledge of basic and plumbing, HVAC) and basic try. It presents participants advanced air conditioning and abbreviations, symbols, and with advanced terminology and refrigeration principles. Partici- line types within a blueprint pants will: practices used in the carpentry trade. Participants will: • Gain knowledge about the major components of a re- • Identify how to frame walls, frigeration system SLMS Class Code: P_OE_R5_4399 floors, roofs, and stairs • Discover best practices for March 7 & 8, 2018 • Discover how to install win- handling coolants SUNY Binghamton dows, door units, and drywall • Identify safety hazards and Binghamton • Explain project estimation precautions for working with 9:00 a.m. - 4:30 p.m. principles coolants SLMS Class Code: P_OE_R6_4417 March 13 & 14, 2018 SUNY Buffalo SLMS Class Code: P_OE_R3_4334 Buffalo April 3 & 4, 2018 SLMS Class Code: P_OE_R1_4388 9:00 a.m. - 4:30 p.m. February 27 & 28, 2018 Sterling Forest State Park Belmont Lake State Park SLMS Class Code: P_OE_R3_4333 Tuxedo West Babylon March 29 & 30, 2018 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. SUNY New Paltz New Paltz 9:00 a.m. - 4:30 p.m.
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SLMS Class Code: P_OE_R1_4363 Electricity Advanced - solar energy, and ground April 3 & 4, 2018 2 Days source heat pumps SUNY Old Westbury • Discover the advantages Old Westbury This course is for employees and drawbacks of alternative who have some familiarity with 9:00 a.m. - 4:30 p.m. technologies the basic principles of electric- SLMS Class Code: P_OE_R5_4400 ity. It presents participants April 25 & 26, 2018 with advanced terminology and Sampson State Park practices used in the electrical SLMS Class Code: P_OE_R4_4376 Romulus trade. Participants will: 9:00 a.m. - 4:30 p.m. May 1, 2018 17 • Demonstrate effective trou- Harriman State Office Campus bleshooting skills for devices Albany Electricity Basics - 1 Day and circuits 9:00 a.m. - 4:30 p.m. • Identify proper safety equip- This course introduces partici- ment and procedures for pants to the basic principles of working on various electrical Masonry Basics - 1 Day electric theory and how to apply systems Participants receive an introduc- these concepts to the connec- • Use measurement instru- tion to basic masonry work and tions and operation of electrical ments to test electrical com- the use of a variety of materials equipment. Participants will: ponents and circuits including brick, stone, plaster, • Discover how electricity is and concrete. Participants will: produced and distributed • Differentiate between al- • Discover the proper use of ternating current and direct SLMS Class Code: P_OE_R5_4401 masonry materials current January 30 & 31, 2018 • Identify types and uses of • Identify types of electricians’ Broome DDSO masonry tools and equipment materials and tools Binghamton • Demonstrate proper tech- 9:00 a.m. - 4:30 p.m. niques for mixing mortar and laying concrete block SLMS Class Code: P_OE_R4_4365 May 1 & 2, 2018 SLMS Class Code: P_OE_R6_4418 Grafton Lakes State Park March 21, 2018 Cropseyville SLMS Class Code: P_OE_R4_4373 Letchworth State Park 9:00 a.m. - 4:30 p.m. April 24, 2018 Castile Saratoga Spa State Park 9:00 a.m. - 4:30 p.m. Saratoga Springs Energy Conservation: SLMS Class Code: P_OE_R4_4444 9:00 a.m. - 4:30 p.m. Alternative Technologies March 21, 2018 and Sustainability - 1 Day SLMS Class Code: P_OE_R6_4419 SUNY Cobleskill May 2, 2018 Cobleskill As New York State continues to De Veaux Woods State Park 9:00 a.m. - 4:30 p.m. develop its sustainability prac- Niagara Falls tices, its facilities are increasing SLMS Class Code: P_OE_R2_4393 9:00 a.m. - 4:30 p.m. their use of alternative technol- March 21, 2018 ogies. This course will provide SLMS Class Code: P_OE_R3_4336 Brooklyn DDSO an introduction to these tech- May 15, 2018 Brooklyn nologies, an explanation of how Sterling Forest State Park 9:00 a.m. - 4:30 p.m. they work, how they are being Tuxedo Park 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_OE_R1_4412 used across the state, their April 25, 2018 advantages and drawbacks, and Hempstead Lake State Park their basic maintenance needs. West Hempstead Participants will: 9:00 a.m. - 4:30 p.m. • Define energy conservation • Examine alternative technol- ogies such as wind energy,
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Masonry Advanced - 2 Days SLMS Class Code: P_OE_R6_4436 Work Management March 29 & 30, 2018 This course is for employees SUNY Buffalo who have some familiarity with Buffalo These courses help employees basic masonry. It presents par- 9:00 a.m. - 4:30 p.m. ticipants with advanced termi- build the skills required to orga- nology and practices used in the SLMS Class Code: P_OE_R4_4367 nize their work, deal effectively masonry trade. Participants will: May 22 & 23, 2018 with the public and co-workers, Clinton Correctional Facility and organize their thought • Become familiar with the Dannemora processes to meet workplace 18 requirements for construction 9:00 a.m. - 4:30 p.m. challenges and situations. of various types of founda- tions Change: Making it Work - • Discover the characteristics, Small Engine Basics - 2 Days 1 Day uses, and installation tech- niques for brick arches and Participants receive instruction This course helps employees for brick pavers on walkways in the maintenance, operation, work creatively within the and patios and repair of chainsaw, lawn ever-changing workplace where mower, and small grounds- limited resources are the norm. keeping equipment engines. Participants can see change as The course also provides insight a challenge, not a frustration, and view it as an opportunity SLMS Class Code: P_OE_R5_4402 into the inner workings of igni- May 29 & 30, 2018 tion systems, carburetors, and for organizational and personal Sampson State Park clutches. Participants will: growth. Participants will: Romulus • Discover the basic theory of • Identify common barriers to 9:00 a.m. - 4:30 p.m. two- and four-cycle gas pow- the acceptance of change and ered engines ways to overcome them • Maintain, troubleshoot, and • Develop productive and Plumbing Advanced - 2 Days repair small gas-powered positive responses to both This course is for employees engines unexpected and anticipated who have some familiarity with • Demonstrate engine cleaning change basic plumbing. It teaches and servicing techniques • Employ strategies to work participants the more advanced • Carry out proper safety pro- with others to effectively terminology used in the plumb- cedures for handling fuels, complete tasks ing trade. Participants will: including proper labeling and • Discover ways to maintain a storage high level of public service • Discover how hot and cold while facing increased water systems work workloads, tight deadlines, • Plan and execute plumbing and reduced staffing installation work SLMS Class Code: P_OE_R1_4324 • Identify types of plumbing May 9 & 10, 2018 fixtures and appliances Hallock State Park Preserve Riverhead SLMS Class Code: P_OE_R6_4420 9:00 a.m. - 4:30 p.m. April 10, 2018 SUNY Fredonia SLMS Class Code: P_OE_R1_4442 SLMS Class Code: P_OE_R3_4335 Fredonia February 13 & 14, 2018 May 22 & 23, 2018 8:30 a.m. - 4:00 p.m. Bayard Cutting Arboretum Sterling Forest State Park State Park Tuxedo Great River 9:00 a.m. - 4:30 p.m. Critical Thinking - 1 Day 8:00 a.m. - 3:30 p.m. This course focuses on develop- ing clear and logical thought processes. Participants learn to formulate reasoned and con- crete ideas from thoughts or
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abstract concepts. Critical think- SLMS Class Code: P_OE_R2_4356 • Discover how to effectively ing includes analyzing, inter- February 13 & 14, 2018 communicate with supervi- preting, and clarifying informa- Department of Taxation and sors about tasks, priorities, tion. Participants will: Finance and due dates Brooklyn • Define critical thinking 9:00 a.m. - 4:30 p.m. • Identify elements of critical thinking SLMS Class Code: P_OE_R2_4357 • Recognize and overcome bar- Getting Organized: Time, March 15, 2018 riers to critical thinking such Tasks, and Life - 1 Hour Department of Taxation and as negative thinking habits 19 Webinar Finance • Apply the critical thinking Brooklyn process to work-related dis- This webinar helps employees 9:00 a.m. - 4:30 p.m. cussions and assignments discover ways to effectively manage work assignments SLMS Class Code: P_OE_R5_4403 and personal responsibilities. May 10, 2018 Participants will: CSEA Central Region Office SLMS Class Code: P_OE_R2_4359 East Syracuse • Develop a plan for getting March 27, 2018 9:00 a.m. - 4:30 p.m. and staying organized at Department of Taxation and work and at home Finance • Discover how to better orga- Brooklyn Writing Skills nize time and tasks 9:00 a.m. - 4:30 p.m. • Identify strategies for im- proving communication skills These courses help develop the to obtain clarity around com- Effective Problem Solving - complete range of written com- peting priorities 2 Days munication skills including basic grammar and punctuation, Employees will discover how to organizing thoughts, and con- systematically reason through structing paragraphs and simple problems, generate and evalu- SLMS Class Code: P_OE_R7_4434 reports. Courses are designed ate viable alternatives, make March 15, 2018 in a New York State context and defensible determinations, and Webinar provide ample practice time for formulate workable implemen- 3:00 p.m. - 4:00 p.m. skill development. tation plans. The course empha- sizes applying basic problem- Basic Writing - A Creative solving concepts and techniques The Organized Office Approach: Level 1 - 4 Days to typical problems encountered Worker - 1 Day in the workplace. Participants This creative approach to will: This course helps participants writing increases employees’ begin to organize their assign- comfort with the process. It • Define the problem, break it ments, resources, and work requires no prior writing expe- into component parts, and areas to improve efficiency and rience. Through weekly as- identify the desired outcome productivity in today’s office signments, in-class writing, • Apply fundamental problem- environment. This course in- and feedback, the course will solving techniques to both corporates basic time manage- explore writing as a pathway to simple and complex problems ment principles and introduces clear thinking, communication, • Evaluate advantages and participants to practical ways and self-expression. Participants disadvantages of potential to prioritize tasks. Participants will: alternative solutions will: • Determine priorities, antici- • Plan, draft, and revise written pate contingencies, and pack- • Develop practical ways to documents that describe their age final recommendations organize and manage their work and personal experi- for approval work ences • Identify strategies for man- • Develop key aspects of good aging competing priorities writing and workloads
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• Recognize and apply different Grammar and Punctuation memos, letters, and reports styles of writing Workshop - 1 Day that are well-written and or- • Discover ways to express ganized convey a professional themselves more clearly, How can grammar be image that is highly valued in both orally and in writing learned in one day? It cannot. any department or agency. Par- • Exhibit greater confidence in Rather, this course will rely on ticipants will: communicating a process of critiquing the rules of writing through observation • Discover how to organize and and practice. This course will present information for high offer participants the opportu- impact and clarity 20 nity to think about and analyze • Examine ways to write clear, SLMS Class Code: P_OE_R5_4404 grammar in a workshop setting, concise, and well-organized April 17, 24; May 1 & 8, where a discussion of ideas and sentences 2018 the sharing of participant writ- • Identify common errors relat- Broome DDSO ings will be used to identify and ing to grammar, word choice, Binghamton fix common errors in sentence spelling, punctuation, and 9:00 a.m. - 4:30 p.m. structure. Participants will: composition • Develop proofreading and • Discover the importance of editing techniques to produce Basic Writing - A Creative grammar and punctuation in error-free documents Approach: Level 2 - 4 Days writing • Read and critique various This course helps employees writings improve their written com- • Discuss and analyze the me- munication skills and apply SLMS Class Code: P_OE_R6_4422 chanics of writing the knowledge and experience April 17, 2018 • Develop the proper use of they gained from the prerequi- De Veaux Woods State Park grammar and punctuation in site course: Basic Writing – A Niagara Falls their own writing Creative Approach: Level 1 to 9:00 a.m. - 4:30 p.m. improve their on-the-job writing skills. Participants will: SLMS Class Code: P_OE_R1_4390 April 19, 2018 • Gain confidence in their abil- SLMS Class Code: P_OE_R4_4354 Connetquot River State Park ity to express themselves April 18, 2018 Preserve using the written word CSEA WORK Institute Oakdale • Discover ways to effectively Latham 9:00 a.m. - 4:30 p.m. convey their ideas in writing 9:00 a.m. - 4:30 p.m. • Increase their confidence in SLMS Class Code: P_OE_R2_4355 communicating both orally SLMS Class Code: P_OE_R6_4421 April 26, 2018 and in writing May 1, 2018 Department of Taxation and • Identify the different styles of School for the Blind Finance writing Batavia Brooklyn 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m.
SLMS Class Code: P_OE_R5_4405 May 9, 2018 Writing and Editing Skills SLMS Class Code: P_OE_R3_4372 Watertown Correctional Facility for Supervisors - 1 Day March 13, 20, 27 & April 3, Watertown New 2018 9:00 a.m. - 4:30 p.m. This course is designed Department of Labor for managers, supervisors, and White Plains leaders to improve their busi- 9:00 a.m. - 4:30 p.m. Successful Business ness writing and editing skills. New Writing - 1 Day Business documents that are well-written and organized con- One of the most important skills vey a professional image that employees can master in the is highly respected by both su- workplace is writing. Business pervisors and peers. Proofread- documents such as emails, ing and editing skills are also
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valuable, especially if job duties • Achieve clarity of expression Writing Successful involve reviewing others’ work. in word choice and sentence Email - 1 Day New Whether you are currently a structure supervisor or aspire to become • Recognize well-written and During an average business one, this course will help you organized reports and evalu- day, we receive dozens of enhance your writing skills and ations based on specific goals email messages. Like all tradi- confidence. Participants will: tional forms of business writing, emails must be appropriate in • Review the principles of tone and professional in con- effective business writing tent. Writing successful email SLMS Class Code: P_OE_R6_4423 • Use the writing process to also requires an understanding 21 March 1, 2018 craft documents of the unique aspects of this Department of Transportation • Achieve clarity, precision, and form of written communication. Hamburg economy in word choice and Participants will: 9:00 a.m. - 4:30 p.m. sentence structure • Practice writing clear and • Apply effective editorial SLMS Class Code: P_OE_R5_4406 concise email messages with review guidelines to written April 3, 2018 an appropriate tone of voice correspondence CSEA Central Region Office • Apply best practices and • Utilize editing and proofread- East Syracuse etiquette to writing emails ing techniques 9:00 a.m. - 4:30 p.m. • Discover editing techniques SLMS Class Code: P_OE_R1_4438 specific to email writing April 10, 2018 SLMS Class Code: P_OE_R4_4358 SUNY Old Westbury February 14, 2018 Old Westbury Office of Alcoholism and 9:00 a.m. - 4:30 p.m. SLMS Class Code: P_OE_R5_4408 Substance Abuse Services March 1, 2018 Albany CSEA Central Region Office 9:00 a.m. - 4:30 p.m. Writing Effectively - East Syracuse 1 1/2 Hour Webinar 9:00 a.m. - 4:30 p.m.
This webinar helps participants SLMS Class Code: P_OE_R4_4374 Writing Effective Reports identify techniques for planning May 22, 2018 and Evaluations - New and organizing their writing. Af- CSEA Capital Region Office 1 Day ter the webinar, participants will Latham Writing effective reports and submit their writing samples 9:00 a.m. - 4:30 p.m. evaluations is a skill with which to the instructor for individual many people need help. Reports assistance and constructive and evaluations are much more feedback. Participants will: structured than most writing • Identify effective strategies assignments. They need to be for preparing to write concise and fact-based, without • Choose appropriate vocabu- embellishment. They also need lary based on audience, to contain relevant information purpose, etc. and be well-organized. The con- • Write clear and concise cepts covered in this course will sentences assist employees with writing effective reports and evalua- tions. Participants will: • Determine which report or SLMS Class Code: P_OE_R7_4435 evaluation format is appropri- January 30, 2018 ate Webinar • Distinguish between facts 10:00 a.m. - 11:30 a.m. and opinions when preparing reports and evaluations
www.nyscseapartnership.org SCHEDULE OF CLASSES BY CSEA REGION
Long Island Region 1 April 3 & 4, 2018 Metropolitan Region 2 Carpentry Advanced SUNY Old Westbury February 13 & 14, 2018 Old Westbury February 8, 2018 Plumbing Advanced 9:00 a.m. - 4:30 p.m. Dealing with Difficult Behaviors Bayard Cutting Arboretum State CSEA Metropolitan Region Office Park April 5, 2018 Manhattan Great River Using Data at Work 9:00 a.m. - 4:30 p.m. 8:00 a.m. - 3:30 p.m. SUNY Old Westbury 22 Old Westbury February 13 & 14, 2018 February 15, 2018 9:00 a.m. - 4:30 p.m. Effective Problem Solving Microsoft PowerPoint 2013 Department of Taxation and Basics April 10, 2018 Finance Long Island DDSO Writing Effective Reports and Brooklyn Hauppauge Evaluations 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. SUNY Old Westbury Old Westbury February 21, 2018 February 22, 2018 9:00 a.m. - 4:30 p.m. Keep Your Cool: Ways to Protect Keep Your Cool: Ways to Protect Your Professional Reputation Your Professional Reputation April 19, 2018 CSEA Metropolitan Region Office Planting Fields Arboretum State Successful Business Writing Manhattan Historic Park Connetquot River State Park 9:00 a.m. - 4:30 p.m. Oyster Bay Preserve 9:00 a.m. - 4:30 p.m. Oakdale March 6, 2018 9:00 a.m. - 4:30 p.m. Microsoft PowerPoint 2013 February 27 & 28, 2018 Basics Air Conditioning and April 24, 2018 Consortium for Worker Education Refrigeration: EPA Section 608 Introduction to Accounting Manhattan Certification SUNY Old Westbury 9:00 a.m. - 4:30 p.m. Belmont Lake State Park Old Westbury West Babylon 9:00 a.m. - 4:30 p.m. March 13, 20; April 3, 10, 17, 9:00 a.m. - 4:30 p.m. 24; May 1, 8, 15, 22, 29; June April 25, 2018 5 & 12, 2018 March 13, 20, 27; April 3, 10 Electricity Basics Reading Comprehension & 17, 2018 Hempstead Lake State Park Consortium for Worker Education Focus on Pronunciation West Hempstead Manhattan Perry B. Duryea State Office 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Building Hauppauge May 9 & 10, 2018 March 14, 21; April 4, 11, 18, 9:00 a.m. - 4:30 p.m. Small Engine Basics 25; May 2, 9, 16, 23, 30; June Hallock State Park Preserve 6 & 13, 2018 March 20, 2018 Riverhead Essentials of Writing Carpentry Basics 9:00 a.m. - 4:30 p.m. Consortium for Worker Education Connetquot River State Park Manhattan Preserve May 10, 2018 9:00 a.m. - 4:30 p.m. Oakdale Computer Ergonomics Assessor 9:00 a.m. - 4:30 p.m. Training March 15, 2018 Long Island DDSO The Organized Office Worker March 21, 2018 Hauppauge Department of Taxation and Workplace Social Skills 9:00 a.m. -12:15 p.m. Finance Perry B. Duryea State Office Brooklyn Building 9:00 a.m. - 4:30 p.m. Hauppauge 9:00 a.m. - 4:30 p.m.
www.nyscseapartnership.org SCHEDULE OF CLASSES BY CSEA REGION
March 15, 22; April 5, 12, 19, May 15, 2018 April 10, 2018 26; May 3, 10, 17, 24, 31; Microsoft Excel 2013 Basics Computer Ergonomics Assessor June 7 & 14, 2018 Consortium for Worker Training Enhance Your Skills: Reading, Education Department of Environmental Writing and Math Basics Manhattan Conservation Consortium for Worker Education 9:00 a.m. - 4:30 p.m. New Paltz Manhattan 9:00 a.m. - 12:15 p.m. 9:00 a.m. - 4:30 p.m. Southern Region 3 April 12, 2018 March 16, 23, 30; April 6, 13, Customer Service 23 20, 27; May 4, 11, 18, 25; Department of Labor June 1, 8 & 15, 2018 March 5, 2018 White Plains English for Speakers of Other Microsoft PowerPoint 2013 9:00 a.m. - 4:30 p.m. Languages Basics Consortium for Worker Education Department of Labor May 2, 2018 Manhattan White Plains Using Data at Work 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Department of Labor White Plains March 21, 2018 March 14, 21, 28; April 4, 11 9:00 a.m. - 4:30 p.m. Electricity Basics & 18, 2018 Brooklyn DDSO Conversational Spanish May 15, 2018 Brooklyn Department of Labor Masonry Basics 9:00 a.m. - 4:30 p.m. White Plains Sterling Forest State Park 9:00 a.m. - 4:30 p.m. Tuxedo March 27, 2018 9:00 a.m.- 4:30 p.m. Critical Thinking March 21 & 22, 2018 Department of Taxation and Air Conditioning and May 22 & 23, 2018 Finance Refrigeration: EPA Section 608 Small Engine Basics Brooklyn Certification Sterling Forest State Park 9:00 a.m. - 4:30 p.m. Eleanor Roosevelt State Tuxedo Office Building 9:00 a.m. - 4:30 p.m. April 17, 2018 Poughkeepsie Microsoft Word 2013 Basics 9:00 a.m. - 4:30 p.m. Consortium for Worker Education Capital Region 4 Manhattan March 22, 2018 9:00 a.m. - 4:30 p.m. Introduction to Accounting SUNY New Paltz February 8, 2018 April 18, 2018 New Paltz Microsoft PowerPoint 2013 Back Injury Prevention 9:00 a.m. - 4:30 p.m. Basics CSEA Metropolitan Region Office DOCCS Training Academy Manhattan March 29 & 30, 2018 Albany 9:00 a.m. - 12:15 p.m. Blueprint Reading Fundamentals 9:00 a.m. - 4:30 p.m. SUNY New Paltz April 18, 2018 New Paltz February 8, 15, 22; March 1, Back Injury Prevention 9:00 a.m. - 4:30 p.m. 8 & 15, 2018 CSEA Metropolitan Region Office Focus on Pronunciation: Level 1 Manhattan April 3 & 4, 2018 Department of Labor 1:15 p.m. - 4:30 p.m. Carpentry Advanced Albany Sterling Forest State Park 9:00 a.m. - 4:30 p.m. April 26, 2018 Tuxedo Successful Business Writing 9:00 a.m. - 4:30 p.m. February 14, 2018 Department of Taxation and Writing and Editing Skills for Finance Supervisors Brooklyn Office of Alcoholism and 9:00 a.m. - 4:30 p.m. Substance Abuse Services Albany 9:00 a.m. - 4:30 p.m.
www.nyscseapartnership.org SCHEDULE OF CLASSES BY CSEA REGION
February 22, 2018 March 14, 2018 May 10, 2018 Computer Ergonomics Assessor Microsoft Word 2013 Basics Microsoft Excel 2013 Basics Training DOCCS Training Academy DOCCS Training Academy Harriman State Office Building Albany Albany Campus 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Albany 9:00 a.m. - 12:15 p.m. March 21, 2018 May 16, 2018 Electricity Basics Introduction to Accounting February 23, 2018 SUNY Cobleskill Department of Taxation and 24 Using Data at Work Cobleskill Finance CSEA Capital Region Office 9:00 a.m. - 4:30 p.m. Latham Latham 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. April 11, 2018 Dealing with Difficult Behaviors May 22, 2018 March 6, 13, 20, 27; April 3, DOCCS Training Academy Writing Successful Email 17, 24; May 1, 8, 15, 22, 29; Albany CSEA Capital Region Office June 5 & 12, 2018 9:00 a.m. - 4:30 p.m. Latham English for Speakers of Other 9:00 a.m. - 4:30 p.m. Languages April 18, 2018 CSEA WORK Institute Grammar and Punctuation May 22 & 23, 2018 Latham Workshop Plumbing Advanced 9:00 a.m. - 4:30 p.m. CSEA WORK Institute Clinton Correctional Facility Latham Dannemora March 6, 2018 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Workplace Social Skills Saratoga Spa State Park April 24, 2018 Saratoga Springs Masonry Basics Central Region 5 9:00 a.m. - 4:30 p.m. Saratoga Spa State Park Saratoga Springs March 7, 14, 21, 28; April 4, 9:00 a.m. - 4:30 p.m. January 30 & 31, 2018 25; May 2, 9, 16, 23, 30; June Electricity Advanced 6 & 13, 2018 May 1 & 2, 2018 Broome DDSO Reading Comprehension Electricity Advanced Binghamton DOCCS Training Academy Grafton Lakes State Park 9:00 a.m. - 4:30 p.m. Albany Cropseyville 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. February 15, 2018 Customer Service March 8, 15, 22, 29; April 5, May 1, 2018 Broome DDSO 26; May 3, 10, 17, 24, 31; Energy Conservation: Binghamton June 7 & 14, 2018 Alternative Technologies and 9:00 a.m. - 4:30 p.m. Essentials of Writing Sustainability DOCCS Training Academy Harriman State Office Building March 1, 2018 Albany Campus Writing Successful Email 9:00 a.m. - 4:30 p.m. Albany CSEA Central Region Office 9:00 a.m. - 4:30 p.m. East Syracuse March 9, 16, 23, 30; April 6, 9:00 a.m. - 4:30 p.m. 27; May 4, 11, 18, 25; June 1, May 1, 8, 15, 22, 29; June 5, 8 & 15, 2018 2018 March 7 & 8, 2018 Enhance Your Skills: Reading, Conversational Spanish Blueprint Reading Fundamentals Writing and Math Basics Empire State Plaza SUNY Binghamton Capital District DDSO Albany Binghamton Schenectady 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m.
www.nyscseapartnership.org SCHEDULE OF CLASSES BY CSEA REGION
March 14, 21, 28, April 4, 11, May 10, 2018 April 17, 2018 & 18, 2018 The Organized Office Worker Successful Business Writing Conversational Spanish CSEA Central Region Office De Veaux Woods State Park Utica State Office Building East Syracuse Niagara Falls Utica 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. May 29 & 30, 2018 April 19, 2018 March 28, 2018 Masonry Advanced Microsoft Word 2013 Basics Computer Ergonomics Assessor Sampson State Park Western New York DDSO Training Romulus West Seneca 25 Central New York DDSO 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. North Syracuse 9:00 a.m. - 12:15 p.m. May 1, 2018 Western Region 6 Grammar and Punctuation April 3, 2018 Workshop Writing Effective Reports and School for the Blind Evaluations March 1, 2018 Batavia CSEA Central Region Office Writing Effective Reports and 9:00 a.m. - 4:30 p.m. East Syracuse Evaluations 9:00 a.m. - 4:30 p.m. Department of Transportation May 2, 2018 Hamburg Masonry Basics April 4 & 5, 2018 9:00 a.m. - 4:30 p.m. De Veaux Woods State Park Air Conditioning and Niagara Falls Refrigeration: EPA Section 608 March 13 & 14, 2018 9:00 a.m. - 4:30 p.m. Certification Blueprint Reading Fundamentals CSEA Central Region Office SUNY Buffalo May 16, 2018 East Syracuse Buffalo Computer Ergonomics Assessor 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Training Western New York DDSO April 17, 24, May 1, & 8, 2018 March 15, 2018 West Seneca Basic Writing - A Creative Microsoft PowerPoint 2013 9:00 a.m. -12:15 p.m. Approach: Level 1 Basics Broome DDSO Finger Lakes DDSO May 22, 2018 Binghamton Rochester Building Better Work 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Relationships SUNY Buffalo April 25 & 26, 2018 March 21, 2018 Buffalo Carpentry Advanced Electricity Basics 9:00 a.m. - 4:30 p.m. Sampson State Park Letchworth State Park Romulus Castile May 22, 2018 9:00 a.m. - 4:30 p.m. 9:00 a.m. - 4:30 p.m. Using Data at Work SUNY Fredonia May 3, 2018 March 29 & 30, 2018 Fredonia Microsoft PowerPoint 2013 Plumbing Advanced 8:30 a.m. - 4:00 p.m. Basics SUNY Buffalo Broome DDSO Buffalo May 23, 2018 Binghamton 9:00 a.m. - 4:30 p.m. Dealing with Difficult Behaviors 9:00 a.m. - 4:30 p.m. SUNY Alfred April 10, 2018 Alfred May 9, 2018 Change: Making it Work 9:00 a.m. - 4:30 p.m. Grammar and Punctuation SUNY Fredonia Workshop Fredonia Watertown Correctional Facility 8:30 a.m. - 4:00 p.m. Watertown 9:00 a.m. - 4:30 p.m.
www.nyscseapartnership.org SCHEDULE OF CLASSES BY CSEA REGION
May 24 & 25, 2018 April 18, 2018 Air Conditioning and Using the Tuition Benefits Refrigeration: EPA Section 608 Program Certification Webinar Western New York DDSO 10:00 a.m. - 11:30 a.m. West Seneca 9:00 a.m. - 4:30 p.m. April 25, 2018 Financing Your Education Webinar 26 Statewide Webinars 1:00 p.m. - 2:00 p.m.
May 16, 2018 January 30, 2018 Protect Your Identity Writing Effectively Webinar Webinar 2:00 p.m. - 3:00 p.m. 10:00 a.m. - 11:30 a.m. May 17, 2018 January 31, 2018 Merit System: Transfers Merit System: Examinations and Webinar Eligible Lists 3:00 p.m. - 4:00 p.m. Webinar 10:00 a.m. - 11:00 a.m. May 30, 2018 Dealing with Stress February 13, 2018 Webinar Managing Your Finances 10:00 a.m. - 11:00 a.m. Webinar 1:00 p.m. - 2:00 p.m.
February 20, 2018 Job Etiquette Webinar 10:00 a.m. - 11:00 a.m.
February 28, 2018 Preventing Slips, Trips, and Falls Webinar 1:00 p.m. - 2:00 p.m.
March 15, 2018 Getting Organized: Time, Tasks, and Life Webinar 3:00 p.m. - 4:00 p.m.
March 20, 2018 Using Credit Wisely Webinar 1:00 p.m. - 2:00 p.m.
April 5, 2018 Designing Dynamic PowerPoint Presentations Webinar 10:00 a.m. - 11:00 a.m.
www.nyscseapartnership.org ADDITIONAL EDUCATION AND TRAINING RESOURCES
27 Programs and Services Accessed Directly by CSEA-represented NYS Employees
Adult Education Basics Tuition Vouchers provide additional tuition benefits for employees who could benefit from basic skills enhancement including developmental college preparation courses, high school equivalency programs, or English for speakers of other languages courses.
Certification and Licensure Examination Fee Reimbursement Program provides reimbursement for certification and licensure examination fees that are job- or career- related and lead to certification or licensure for a state occupation.
Educational Advisement Services offer confidential advice and referrals for employees about tuition benefits, financial aid, basic skills, nursing programs, starting or returning to college, and high school equivalency test preparation.
Online Learning Courses allow employees access to thousands of SkillSoft courses. Employees can also enroll in certificate programs where they complete a series of online courses to enhance their job-related skills and career mobility opportunities.
Tuition Benefits provide educational benefits to employees, enabling them to achieve greater career mobility, qualify for promotional opportunities, improve job skills, and prepare for future workforce needs. Employees matriculated in nursing, welding, and information technology programs may access additional Targeted Tuition Benefits.
www.nyscseapartnership.org NOTES
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www.nyscseapartnership.org SLMS: Ge�ng Started Enrolling in Partnership Classes Rev. 12/11/15
1. Click on the Find Learning link. 2. Click in the Search by keyword box and type in 1. Go to the SLMS login web page (to do so type part of the class name or class code (e.g., h�ps://nyslearn.ny.gov in your browser’s address “stress”) you wish to nd. bar). 3. Click on the Search bu�on. 2. Click on SLMS Login bu�on at the top of the screen. 4. A list of the classes that have this word (or 3. Click in Username box and type your SLMS username. code) in the �tle or descrip�on will appear. 4. Click in the Password box and type your SLMS password.
Tip: Non‐SUNY employees – You can get your username and password using the 1. Locate the class that you wish to enroll in using Find Learning. “Forgot my Username” and/or “Forgot my Password” links on the login page. 2. To view dates, �mes, and training site of the class, click Class Code link; Schedule link; and the link under Loca�on. Click Close when nished. 3. Next, click on the Enroll Now bu�on to the right of the class code.
1. Go to the SUNY portal site (www.suny.edu). 4. Click on Submit Enrollment to conrm your enrollment. 2. Click System.SUNY.edu link at the top right. 3. Click SUNY Portal under Employee Resources. 4. The SUNY Secure Sign On box will appear. Select your campus and click Login bu�on. 5. Type the ID/Username and Password for the account requested on the screen and click Login. Then click on E‐Business Services and SLMS.
Tip: SUNY employees – Contact your campus help desk for your username and password.
Need further assistance? Email [email protected] or call (800) 253‐4332. 1. Click on the My Learning link on the home page. 1. Click on Main Menu, then Self Service. 2. A list of all of the classes and programs that you 2. Click on Personal InformaƟon Home. are scheduled to take (or are wai�ng for 3. Locate the Email Addresses area. approval to take) will appear. 4. Click on the Update Email Addresses bu�on. 3. If you have many items listed you may need to click View All or the Show Next Row arrow at the 5. Click Add an Email Address. From Email Type dropdown, choose Home or top of the screen. Other, do not check box for primary, as any changes made to the primary email address are over‐wri�en regularly by the Human Resources uploads. 4. You can click on the �tle of a class or program to see more informa�on about it. 6. Click Save.
Tip: If you know your supervisor has approved your request, but your status s�ll appears as Pending Approval, it is because the Partnership must now approve your request. This is done approximately three weeks prior to the course date.
Tip: On many pages you will see a Return to Previous Page link. It is recommend‐ ed to use this rather than your browser’s Back bu�on.
1. Go to your My Learning area. 1. Go to your My Learning page. 2. Locate a completed class/program. 2. Locate the class/program you wish to drop, then click on the Drop bu�on 3. Click on the Print CerƟcate bu�on next to its name. next to its name, and then Drop again. 3. If a manager or administrator enrolled you in the class, you will have to contact that person to drop it for you.
Tip: If you sent an applica�on to the Partnership to be enrolled but now wish to drop your enrollment, call the Partnership at (800) 253‐4332 or (518) 486‐7814.
Need further assistance? Email [email protected] or call (800) 253‐4332. SKILLS FOR SUCCESS APPLICATION FORM
APPLICANT INFORMATION Directions for completing this form are on the reverse page. Please print or type.
Name
Identification Number:
New York State Government Employees, please provide your employee identification number (NYS EMPLID is 9 characters long, begins with “N,” and can be found on your paystub, located to the left of “Pay Rate”). NYS EMPLID: N ______31 Local Government, School Districts, State Authorities, or Private Sector CSEA-represented Employees, please provide your CSEA ID (the CSEA ID is 10 characters long and can be found on your CSEA membership ID card). CSEA ID: ______
Negotiating Unit Current Job Title Grade New York State Government Employees (circle one): 02 = Administrative Services Unit (ASU) 03 = Operational Services Unit (OSU) Name of Agency or Organization 04 = Institutional Services Unit (ISU) 05 = Professional, Scientific & Technical (PS&T)* 06 = Management/Confidential (M/C)* Facility 47 =Division of Military & Naval Affairs (DMNA) Other ______Day Phone ( ) * Select PS&T and M/C employees are eligible to attend Skills for Success Email Address (Must provide at least one) classes in select course categories. See #2 on the reverse side for more details. – OR – Home: Non-state CSEA-represented Employee – If Local Government, School District, State Authority, or Private Sector CSEA-represented employee, check here . Work: Reasonable Accommodation: All participants are welcome. If you have a disability and need an accommodation, check here . A Partnership staff member will contact you for further information. COURSE INFORMATION
Title Date(s) SLMS Class Code
1.
2.
3.
4.
5.
SUPERVISOR APPROVAL By signing this application I grant this employee release time, without charge to leave credits, to attend the entire course(s). Supervisor Name (Print or Type) Supervisor Signature
Supervisor Email Supervisor Phone Number Date
Fax application to: (518) 486-1989 or (518) 473-0056 or mail to: NYS & CSEA Partnership • Corporate Plaza East – Suite 502 • 240 Washington Ave. Ext. • Albany, NY 12203
NOTE: Course registration deadlines are approximately three weeks before the first day of the course. DIRECTIONS FOR COMPLETING APPLICATION FORM
1. Please type or print legibly and complete entire application.
2. Negotiating Unit – Employees are eligible to attend Skills for Success if they are:
A CSEA-represented New York State employee in the ASU/02, OSU/03, ISU/04, or DMNA/47 bargaining units.
- OR - 32 A New York State employee (previously in the ASU/02) serving a probationary period in a transition title or traineeship (MC/06 or PS&T/05) supported by the Partnership may attend courses in the interpersonal communication, math skills, work management, and writing skills categories.
- OR -
A New York State employee in a Management/Confidential (MC/06) clerical or secretarial title, as space permits.
- OR -
CSEA-represented employees working in local government, school districts, state authorities, or the private sector, as space permits.
3. Specify the name of your agency or local government or private sector organization (for example, Office of Mental Health or City of Syracuse) and your facility name (for example, Rockland Psychiatric Center or Nassau County School District), if applicable.
4. Please include an email address as notifications are sent via email.
5. Applications must be signed and dated by your supervisor if the class occurs during your regular work hours. If you are using your own time, a supervisor signature is not required. If you are accepted into a class, please notify your supervisor. Do not attend the class unless you receive notification.
NOTE: If you do not receive a notification 10 days before the class is scheduled, call the Partnership at (518) 486-7814 or, for areas outside the Capital Region, (800) 253-4332.
6. Mail or fax application to:
NYS & CSEA Partnership for Education and Training Corporate Plaza East - Suite 502 240 Washington Avenue Ext. Albany, NY 12203 Fax: (518) 486-1989 or (518) 473-0056
www.nyscseapartnership.org The NYS & CSEA Partnership for Education and Training does not discriminate on the basis of age, race, creed, color, national origin, sexual orientation, gender identity, military status, sex, disability, predisposing genetic characteristics, marital status, or domestic violence victim status or any other status or condition protected by law in the employment, admission, or access to its programs or activities. Reasonable accommodation will be provided on request. The State of New York is an Equal Opportunity Employer. NYS & CSEA Partnership for Education and Training Corporate Plaza East - Suite 502 240 Washington Ave. Ext. Albany, NY 12203 [email protected]
(518) 486-7814 or (800) 253-4332 www.nyscseapartnership.org