ELECTRONIC MEDICAL RECORDS SOFTWARE JANUARY 2019

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3 Introduction

5 Defining Electronic Medical Records Software

6 FrontRunners (Small Vendors)

8 FrontRunners (Enterprise Vendors)

10 Runners Up

16 Methodology Basics

2 INTRODUCTION

his FrontRunners analysis Enterprise Vendor graphic had a Tis a data-driven assessment minimum qualifying score of 3.51 identifying products in the for Usability and 3.50 for User Electronic Medical Records Recommended, while the Small software market that offer the Vendor graphic had a minimum best capability and value for small qualifying score of 3.21 for Usability businesses. For a given market, and 3.25 for User Recommended. products are evaluated and given a score for Usability (x-axis) and To be considered for the Electronic User Recommended (y-axis). Medical Records FrontRunners, a FrontRunners then plots 10-15 product needed a minimum of 20 products each on a Small Vendor user reviews published within 18 and an Enterprise Vendor graphic, months of the evaluation period. based on vendor business size, per Products needed a minimum user category. rating score of 3.0 for both Usability and User Recommended in both the In the Electronic Medical Records Small and Enterprise graphics. FrontRunners infographic, the 3 Introduction

The minimum score cutoff to be included in the FrontRunners graphic varies by category, depending on the range of scores in each category. No product with a score less than 3.0 in either dimension is included in any FrontRunners graphic. For products included, the Usability and User Recommended scores determine their positions on the FrontRunners graphic.

4 DEFINING ELECTRONIC MEDICAL RECORDS SOFTWARE

lectronic Medical Records patient records, order entry, E(EMRs) automate the clinical decision support, automated coding operations of healthcare providers. assistance, reporting/analytics and EMRs allow medical professionals ONC-ATCB certification, as well as to create, store, update and share at least one of the following: clinical digital patient charts, histories, interoperability, patient scheduling medications, test results and more. and/or a .

Software Advice’s FrontRunners is focused on the North American ambulatory EMR market. We identify this set of core capabilities for the EMR category: charting/

5 FRONTRUNNERS (SMALL VENDORS)

FRONTRUNNERS® FOR EMR, JANUARY 2019

For each individual rating in both the Usability and User Recommended criteria, the methodology weighs recent reviews more heavily.

6 FRONTRUNNERS SCORES (SMALL VENDORS)

USER TOTAL USABILITY RECOMMENDED SCORE SCORE SCORE

1 Praxis EMR 9.90 5.00 4.90

2 Liquid EHR 9.25 4.70 4.55

3 iClinic 8.60 4.36 4.24

4 Sevocity EHR 8.56 4.46 4.10

5 75health 8.54 4.41 4.13

6 ChARM Health EHR 8.53 4.23 4.31

7 DrChrono 8.11 4.10 4.01

8 MedEvolve 8.07 4.10 3.97

9 RxNT EHR 7.94 4.18 3.76

10 Amazing Charts 7.39 3.69 3.70

11 ChartLogic EMR 7.14 3.54 3.60

12 Compulink 6.48 3.22 3.26

7 FRONTRUNNERS (ENTERPRISE VENDORS)

FRONTRUNNERS® FOR EMR, JANUARY 2019

For each individual rating in both the Usability and User Recommended criteria, the methodology weighs recent reviews more heavily.

8 FRONTRUNNERS SCORES (ENTERPRISE VENDORS)

USER TOTAL USABILITY RECOMMENDED SCORE SCORE SCORE

1 InSync EMR 9.40 4.80 4.60

2 iPatientCare 8.65 4.53 4.12

3 Prime Suite 8.61 4.32 4.29

4 CareCloud 8.57 4.33 4.24

5 Modernizing Medicine 8.56 4.27 4.29

6 Azalea EHR 8.37 4.22 4.15

7 AdvancedMD 7.91 3.93 3.98

8 EpicCare EMR 7.83 3.84 3.99

9 NextGen Enterprise 7.61 3.81 3.80

10 NueMD 7.53 3.78 3.75

11 Clinical 7.48 3.76 3.72

12 athenaClinicals 7.35 3.64 3.71

Centricity Practice 13 Solution 7.29 3.61 3.68 PowerChart 14 Ambulatory EHR 7.25 3.64 3.61

15 EHR 24/7 7.17 3.60 3.57

16 7.03 3.52 3.51

9 RUNNERS UP

4medica iEHR Apollo Practice Management

A.I.med Aprima EHR

A+ DELPHI Psychotherapy Billing Aria Software athenaCollector Abacus Pharmacy Plus Software Beacon Specialty EMR AbelMed BedTracking Absolute EMR Benchmark Systems AccuroEMR BestNotes Acuitas activEHR 2.0 bflow Solutions Acumen nEHR BlueEHS Agastha EHR BlueStep EHR Platform AgilityEH Carbon Health Alere ACS CARe AllegianceMD Care360 AllMeds EHR CaregiverDesktop Allscripts EHR CareVoyant for Outpatient AlphaFlex Casamba Smart Tx Altai Oncology Suite CentralReach AltaPoint EHR

10 EMR DuxWare

Cerner Millennium e-MDs Chart

Cerner PowerWorks Practice EDIinsight Management eHCS EMR Chameleon eHealthFiles Chiron Health EHR ChiroSuiteEHR Elation Health ClienTrax ElationEMR Clinicom ElectronicMedicalRecord.org ClinicTracker Connect EMRDoc Clockwise.MD EMRx CounSol.com EnableDoc EHR Crystal Practice Management enki EHR by Next Services CureMD Platform ENT-Cloud by WRS Health Dentisoft Office Epicor Financial Management DHIS2 Filopto digiChart OB/GYN FOTO DocLinks GeniPulse Docta Geriatrics Select EHR DoctorConnects gGastro Doctorsoft EHR GroupOne eClinicalWorks Dr Cloud EMR Halo by Footwork Solutions

11 HARP MDConnection

Harris CareTracker MDoffice

HCS Interactant MEDENT

Health Data Archiver Medesync

HelloNote Medfiles

HENO MedFlow EHR

Henry Schein MicroMD Medfusion

HUMHEALTH MedGre

In Touch EMR Medical Mastermind

InputHealth Medicfusion

Intelligent MedicsDocAssistant EHR

Intuitive Medical Documents (IMD) MedInformatix iSALUS EHR Medios EHR

Juno EMR Medisoft Clinical

Kipu Systems MEDITECH EHR

Levin EHR MedLedger

Lightning Bolt MESHAI

Luminello MICA-MED

MacPractice 20/20 Mimo Progress Note

MacPractice MD MindLinc EMR

McKesson Practice Choice ModuleMD WISE

McKesson Practice Partner MTBC Practice Management

12 My Clients Plus PCC myEvolv by Netsmart PCIS Gold

Netsmart Insight Perfect Care EHR

Netsmart myAvatar Suite Phoenix Ortho EHR

NetSolutions Physician’s Office by WEBeDoctor

NHANCENOW PhysicianXpress

Notation Matrix Planetrehab

NovoClinical PlayMaker CRM

NuEra EMR Plexia EMR

OHM Power2Practice

OmniMD EMR Practice Director EHR

OneGlance Practice EHR

OpenEMR by Open Med Practice Practice Perfect EMR

OpenMRS PracticeStudio

Optima Therapy for Clinics PracticeSuite

OptimisPT PrimeCare

Optum Physician EMR Suite PrognoCIS

Oscar EMR by Oscar McMaster Pryv.io e-Health Middleware

Patch - Insurance Assistant PsychConsult Provider

Patient Chart Manager EHR Psyquel

Patient Health Record Pulse EHR

PatientClick Suite QuickPractice

13 Radekal Therasoft

Ray by Practo TIMS Medical

ReLiMed Tonic Health Platform

RepuGen TotalMD

Rx30 Pharmacy System TRIARQ Health

ScriptSure TurboPT

Senior Insight Ultra Charts

SequelMed EHR UltraLinq

Simple Interact UniCharts

Soarian Clinicals Unified Practice

SpringCharts EMR Uprise

SRS Essentials and SRS EHR VEPRO Health Portal

StrataPT VEPRO Information System

StreamlineMD VEPRO PACS EMR

Strive Labs Vericle

StrongBox Medical VersaSoft CHIRO

Teladoc Visual-Eyes

TheraManager DocuTrac Vitera Intergy EHR

TheraOffice WellCentive

Therap Welligent EHR

TheraPlatform WiCis CareFlows

TherapyRehab Plus WritePad

14 WritePad EMR by 1st Provider’s Choice

WRS Health EHR

ZenCharts

Zentake

Zipwhip

15 METHODOLOGY BASICS

he FrontRunners methodology • End-user ratings of one to five Tassesses and calculates a stars on how valuable users consider the product to be score for products on two primary relative to its price. dimensions: Usability on the x-axis and User Recommended on the • End-user ratings of one to five y-axis. stars on how likely they are to recommend the product to The Usability score is a weighted others. average of user ratings including: There are up to two FrontRunners • End-user ratings of one to five graphics for each market, one stars on the product’s ease of use. Small Vendors and one Enterprise • End-user ratings of one to Vendors graphic. The Small Vendors five stars on the product’s graphic highlights qualifiers from functionality. smaller (by employee size) vendors, while the Enterprise Vendors The User Recommended score is graphic displays qualifiers for larger an overall weighted average of (by employee size) vendors. scores including: 16 Methodology Basics

Markets are defined by a core set of functionality, and to be eligible for FrontRunners, products must offer that core set of functionality. Core functionality required is determined by our research analysts, who provide coverage for and have familiarity with products in that market. Additionally, a product must have at least 20 unique user-submitted product reviews published within 18 months of the start of the analysis period across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com.

Inclusion in the Small Vendor or Enterprise Vendor FrontRunners graphics is based on vendor employee count. Vendors eligible for the Enterprise Vendor graphic must have more than the median employee count for all vendors in the market, or 100 employees—whichever is greater. Vendors whose employee counts do not meet either of those thresholds qualify for the Small Vendor graphic.

1 In the event fewer than 10 products qualify for either a Small Vendors or Enterprise Vendors FrontRunners graphic, the vendors that do qualify will be combined into a single graphic. 17 Powered by Methodology