Useful information for using your airport transfers Airport –

AT THE AIRPORT transfer is not valid for a fixed time but for a given calendar day. At Cork airport our meeting is outside the terminal. Please search for our local partner's with Citylink From the given timetable you need to choose a proper sign. for your flight. For airport processes please count at least 30 minutes after flight arrival. For transfers After you have finished airport procedures, please go from the city center please choose a bus 3 hours before directly to the meeting point. your scheduled flight departure time. Please wait at the agreed meeting points, even if our Please note that we accept complaints for missing driver has not yet arrived! your flight in case of choosing a late bus start Once the vehicle has left the pick-up point, our driver time. cannot turn back. MODIFICATION/CANCELLATION If you cannot get to the airport meeting point on time (for example: lost baggage, airport problem), please Please note that if you have changed your flight with call us! , you have to send us your new travel data at least 2 working days before both your original and new If your flight is delayed for more than one hour, please flight date, because the modification is not automatic. inform our driver before departure of the new expected arrival time using our local telephone number. If you cancel your booking you need to contact us at least 2 working days before you travel (please see our If your flight has been cancelled, please contact us as Terms & Conditions). Our company cannot accept a soon as possible and give us your new travel data! If claim for a cash refund but you may use the same we do not get your new data in time, we cannot transfer at another time for any Ryanair flight within guarantee your transfer. If your transfer booking failed one year; or you may give it to someone else free of to be fulfilled through no fault of our own, we cannot charge. accept your claim for cash refund. If you cancel your transfer in time, you can ask for a IN THE CITY new E-ticket, or use the same transfer at another time for any Ryanair flight within one year; or you may give In Galway our meeting point is at Galway New Coach it to someone else free of charge. Station. Please note that we can only modify or cancel transfer Please wait at the agreed meeting points, even if our bookings and answer our mails during office hours, on driver has not yet arrived! working days 09:00 – 17:00 CET! Once the vehicle has left the pick-up point, our driver If the passenger or customer names have changed, cannot turn back. please modify your transfer booking. You can modify E-TICKET the transfer by logging in to your booking at our website http://ryanair.plusairportline.com, in the 'My Your E-ticket is your voucher for the transfer. Please Booking' chapter. print it out and take it with you for the transfer. If your travel date or time has changed please contact Our scheduled low cost bus transfers are running our customer service office at according to a timetable, consequently the booked [email protected].

CONTACTS:

LOCAL PARTNER PLUSAIRPORTLINE If you cannot find the meeting point Please contact us for general questions or or If you are at the meeting point but you cannot find If you would like to modify or cancel your booking the driver, please call the numbers below: Driver’s telephone: 00353 916 4164 Call center: 0036 30 622 89 19 M-F:8:30-18:30/S-S:9:00 Email [email protected] [email protected] [email protected]

OTHER INFO For all questions about the transfer, please check the FAQs on our website: http://ryanair.plusairportline.com/index.php?page=faq

Our Terms & Conditions are available under the following link: http://ryanair.plusairportline.com/uploads/terms/terms_en.pdf