BEFORE THE PUBLIC UTILITIES COMMISSION

OF THE STATE OF HAWAII

•In the Matter of-

PUBLIC UTILITIES COMMISSION(NON-DOCKETED)

Letter Request from the Consumer ) Advocate for Commission Suspension ) of Authority of Regulated Companies) to Terminate or Disconnect Services) Due to Non-Payment and/or Assess ) Unreasonable Charges or Fees During) the COVID-19 Pandemic )

ORDER NO.37251

EXTENDING SUSPENSION OF TERMINATION OR DISCONNECTION OF REGULATED UTILITY SERVICES DUE TO NON-PAYMENT AND/OR ASSESSMENT OF OTHER CHARGES THROUGH AUGUST 31, 2020 BEFORE THE PUBLIC UTILITIES COMMISSION

OF THE STATE OF HAWAII

-----In the Matter of----- ) ) PUBLIC UTILITIES COMMISSION ) (NON-DOCKETED) ) Letter Request from the Consumer ) ORDER NO. 37251 Advocate for Commission Suspension ) of Authority of Regulated Companies) to Terminate or Disconnect Services) Due to Non-Payment and/or Assess ) Unreasonable Charges or Fees During) the COVID-19 Pandemic )

EXTENDING SUSPENSION OF TERMINATION OR DISCONNECTION OF REGULATED UTILITY SERVICES DUE TO NON-PAYMENT AND/OR ASSESSMENT OF OTHER CHARGES THROUGH AUGUST 31, 2020

By Order No. 37125, filed on May 4, 2020,^

Order No. 37153, filed on May 28, 2020,2 Order No. 37189, filed on June 26, 2020,2 ypg Commission determined that "based on

^Order No. 37125 (Non-Docketed), "Addressing the Consumer Advocate's Request for Suspension of Termination or Disconnection of Regulated Utility Services Due to Non-Payment and/or Assessment of Other Charges During the COVID-19 Pandemic," filed on May 4, 2020 ("Order No. 37125").

20rder No. 37153 (Non-Docketed), "Extending Suspension of Termination or Disconnection of Regulated Utility Services Due To Non-Payment and/or Assessment of Other Charges Through June 30, 2020," filed on May 28, 2020 ("Order No. 37153").

20rder No. 37189 (Non-Docketed), "Extending Suspension of Termination or Disconnection of Regulated Utility Services Due To the extraordinary circumstances related to COVID-19, and on the

Commission's expedited investigation into this matter[,]"

"all Commission-regulated electric, gas, telecommunications, water, and wastewater public utilities in the State of Hawaii

or individually) shall suspend disconnections of electricity, gas, telecommunications, water, and wastewater services during the pendency of the Governor's

Emergency Proclamation until otherwise ordered by the Commission."^

The Commission also suspended, pending further orders, any and all rules and provisions of individual utility tariffs that prevent or condition re-connection of disconnected customers.^

The Commission previously authorized each of these

Utilities to establish regulatory assets to record costs resulting from the suspension of disconnections. The Commission also stated that in future proceedings it would consider whether each Utility's reguest for recovery of these regulatory assets is reasonable and necessary, as well as issues including the appropriate period of recovery for the approved amount of regulatory assets, any amount

Non-Payment and/or Assessment of Other Charges July 31, 2020," filed on June 26, 2020 ("Order No. 37189^

^Order No. 37125 at 4, 7.

^Order No. 37125 at 4.

Non-Docketed of carrying costs thereon, any savings directly attributable to suspension of disconnects, and other related matters.^

1. By this Order, the Public Utilities Commission

("Commission") extends, through August 31, 2020, its

(1) suspension of disconnections of electricity, gas, telecommunications, water, and wastewater services, and (2) suspension of any and all rules and provisions of individual utility tariffs that prevent or condition re-connection of disconnected customers.”^

^Order No. 37125 at 5; Order No. 37153 at 2; Order No. 37189 at 2. See also Non-Docketed Letter From: Division Of Consumer Advocacy Re: "Commission Investigation to Address COVID-19 Impacts on Consumers and Regulated Companies - Order No. 37189 Extending Suspension Of Termination Or Disconnection Of Regulated Utility Services Due To Non-Payment And/Or Assessment Of Other Charges Through July 31, 2020," filed on July 24, 2020 ("CA Letter"). The Commission notes that the CA Letter contains several recommendations that it suggests the Commission adopt regarding addressing non-payment of utility bills once the disconnection suspension is lifted in the future (CA Letter at 3) . The Commission intends to address the Division of Consumer Advocacy's recommendations in future orders.

"^Governor Ige issued his Tenth Supplementary Proclamation on July 17, 2020, effective through August 31, 2020. Governor's "Tenth Supplementary Proclamation Related to the COVID-19 Emergency," available at: https://governor.hawaii.gov/wp- content/uploads/2Q2Q/Q6/2006097A-ATG Ninth-Supplementary- Proclamation-COVID-19-distribution-signed.pdf. The Commission finds that utility customers are still struggling with unemployment and other financial impacts from the COVID-19 Pandemic.

Non-Docketed 2 . Utility that booked regulatory assets consistent with the authorization provided in Order Nos. 37125,®

37153,5 or 37189,1'® or that did not previously book regulatory assets pursuant to those Orders but now chooses to do so pursuant to the authorization provided in this Order, shall file a short

-2 pgs.) with the Commission by August 24, 2020,

the Utility's financial condition.n

3. The Commission reiterates its statement from

Order No. 37125 that Utilities should strongly consider offering payment plans or other reasonable arrangements to customers once the suspension of disconnections or terminations of service are lifted.

®Order No. 37125 at 5-6.

®Order No. 37153 at 3.

i‘®Order No. 37189 at 4.

iiThe Commission issued non-docketed Protective Order No. 37141 to govern a Utility's filing of any confidential financial or business information included in these reports and the reports detailed in Paragraph 5, below, provided that, consistent with UIPA, all information for which a Utility claims confidentiality is supported by a description that: (1) identifies in reasonable detailthe information's source, character, and location; (2) states clearly the basis for the claim of confidentiality; and (3) describes, with particularity, the cognizable harm to the filing party from any misuse or unpermitted public disclosure of the information, which the Commission will review.

Non-Docketed 4. The Commission also encourages Utilities not to

customers interest on past due payments, or impose any late

fees, through August 31, 2020.

5. In recognition of the ongoing uncertainty surrounding the COVID-19 Emergency, the Commission also authorizes utilities that elect to suspend disconnections beyond

August 31, 2020, to book regulatory assets related to the costs associated with that suspension. October 1, 2020.

The utility should provide detailsthe length of its suspension and other information consistent with the following paragraph (Paragraph No. 6) regarding guarterly reporting.

6. Any Utility that books regulatory assets consistent with the authorization provided in either Order Nos. 37125, 37153,

37189, or this Order, must file a guarterly report,detailing the amounts of the costs incurred and any savings realized, which have been booked to the regulatory assets. These guarterly reports should include: a) updated information regarding the Utility's financial condition, and b) a list of the measures the Utility has

^^Order Nos. 37125 and 37153 previously stated that the guarterly reports were due on July 30, 2020, which Order No. 37189 amended to July 31, 2020. The Commission sets a deadline of October 30, 2020, for the first guarterly report for any Utility that books regulatory assets pursuant to the authorization granted in the instant Order. For any Utilities that previously began booking regulatory assets pursuant to Order Nos. 37125, 37153, and/or 37189, and that filed guarterly reports on July 31, 2020, the next guarterly report is due on October 30, 2020.

Non-Docketed in place to assist its customers during the COVID-19 emergency situation. A Utility should inform the Commission in its guarterly reports if a previously-reported upon measure the Utility had in place to assist customers has since been terminated, as well as a short description of the Utility's rationale for the termination of that measure.

7. This Order shall not affect a Utility's ability to disconnect a customer's service for public safety concerns unrelated to non-payment of services.

8. The Commission also emphasizes that customers should continue paying their bills to the extent possible during this time, noting that customers will still ultimately be responsible for paying Utility service billings accrued during this suspension.

9. If a Utility subject to this Order maintains a website, such Utility shall provide notice of this Order's content on such website, and in any other prominent place that the Utility finds will help inform its customers.

THE COMMISSION ORDERS:

1. Based on the extraordinary circumstances related to

COVID-19, and on the Commission's further expedited investigation into this matter, there is good cause to extend the suspension of

^^See Order No. 37125 at 6, Order No. 37153 at 4, and Order No. 37189 at 5.

Non-Docketed disconnection of service originally set forth in Order Nos. 37125

37153, and 37189 until August 31, 2020, as set forth herein.

2. The Commission also authorizes utilities that elect

to suspend disconnections beyond August 31, 2020, to book

regulatory assets related to the costs associated with that

suspension, through October 1, 2020.

3. Any Utility that books regulatory assets consistent

with the authorization provided in either Order Nos. 37125, 37153,

37189, or this Order, must file a quarterly report as set forth

above, detailing the amounts of the costs incurred and any savings

realized, which have been booked to the regulatory assets, as set

forth herein.

DONE at Honolulu, HawaiiJULY 31,2020

PUBLIC UTILITIES COMMISSION OF THE STATE OF HAWAII

Griffin, Chai Je/inifeCommissioner

APPROVED AS TO FORM:

Leodoldff R. AsuncionCommissioner "Noa K. Ching Commission Counsel

Non-Docketed.ljk

Non-Docketed CERTIFICATE OF SERVICE

Pursuant to Order No. 37043, the foregoing order was served on the date of filing by electronic mail addressed to the following parties:

DEAN NISHINA JANICE L. ONO EXECUTIVE DIRECTOR AREA MANAGER - REGULATORY DEPARTMENT OF COMMERCE AND AT&T CORP. CONSUMER AFFAIRS Janice.OnoOatt.com DIVISION OF CONSUMER ADVOCACY dnishinaOdcca.hawaii.gov MARY GARRIS LEVEL 3 COMMUNICATIONS, LLC KEVIN M. BCATSURA [email protected] DIRECTOR, REGULATORY NON-RATE PROCEEDINGS HAWAIIAN ELECTRIC COMPANY, INC. BREANNE KAHALEWAI HAWAI'I ELECTRIC LIGHT COMPANY, PRESIDENT INC. SANDWICH ISLES COMMUNICATIONS, MAUI ELECTRIC COMPANY, INC. INC. kevin.katsuraOhawaiianelectric.co [email protected]

JOSEPH O'HARA, BRANDEE HOLT ASSISTANT TREASURER REGULATORY AFFAIRS MANAGER COMMON POINT LLC KAUAI ISLAND UTILITY COOPERATIVE regulatoryaffairs@anpisolutions [email protected] com

TOM KOBASHIGAWA DANIEL MELDAZIS DIRECTOR, REGULATORY AFFAIRS ONVOY, LLC THE GAS COMPANY, LLC [email protected] dba HAWAI'I GAS [email protected]

ANDREW M. LANCASTER MANAGER STEVEN P. GOLDEN SPRINT COMMUNICATIONS COMPANY HAWAIIAN TELCOM, INC. L.P. [email protected] [email protected] Certificate of Service Page 2

MIKE METHVIN KATHLEEN GOREY, REGULATORY TAX DIRECTOR MANAGER SPOK, INC. BCN TELECOM, INC. [email protected] (FACILITIES-BASED) [email protected]

ROBERT CLEARY VICE PRESIDENT JACOB PETROSKY 800 RESPONSE INFORMATION MANAGER SERVICES LLC 808PHONE.COM LLC bcleary@80 Oresponse.com j acob@8 08phone.com

SCOTT ALLEN ACN COMMUNICATIONS SERVICES, LLC CHIEF FINANCIAL OFFICER markOcsilongwood.com ACCESSLINE COMMUNICATIONS CORPORATION dba VOICE TELCO SERVICES AIRESPRING, INC. sdesgrousilliersOintermedia.net catOairespring.com

JOSEPH T. KOPPY TAMMY FERBER CHIEF FINANCIAL OFFICER CONTROLLER AFFINITY NETWORK INCORPORATED AMERIVISION COMMUNICATIONS, INC j rennekerOnos.com [email protected]

ANDRE SIMONE JOSEPH O'HARA CHIEF FINANCIAL OFFICER CHIEF FINANCIAL OFFICER AIRUS, INC. ANPI, LLC [email protected] j [email protected]

JUDITH A RILEY KATHLEEN GOREY ANPI BUSINESS, LLC REGULATORY MANAGER j [email protected] BCN TELECOM, INC. (COA) [email protected]

LISA JILL FREEMAN VP & REGULATORY COMPLIANCE REBECCA WEST OFFICER STAFF MANAGER BANDWIDTH.COM CLEC, LLC BROADVIEW NETWORKS, INC. 1j [email protected] [email protected] Certificate of Service Page 3

SUSAN RAPINZ GINO CAPOZZI REGULATORY MANAGER TAX AND REGULATORY COMPLIANCE BROADVOX-CLEC, LLC MANAGER [email protected] CALLCATCHERS INC. dba FREEDOMVOICE SYSTEMS [email protected] KATE O'CONNOR CHIEF FINANCIAL OFFICER BUEHNER-FRY, INC. WENDY HEE [email protected] PRESIDENT CLEARCOM, INC. [email protected] MARY GARRIS CENTURYLINK COMMUNICATIONS, LLC [email protected] JOSEPH A. NICOTRA PRESIDENT CONSUMER TELCOM, INC. RICHARD MINEROINO [email protected] COMTECH 21, LLC [email protected] FERNANDA BIEHL CROWN CASTLE NG WEST LLC JEFF KORN [email protected] CHIEF LEGAL OFFICER om CREXENDO BUSINESS SOLUTIONS, INC. j [email protected] REBECCA WEST STAFF MANAGER DELTACOM, LLC DAVID H. BARKSDALE dba EARTHLINK BUSINESS I CHIEF FINANCIAL OFFICER [email protected] CUSTOM TELECONNECT, INC. [email protected] ROBERT MOCAS PRESIDENT MENDEL BIRNBAUM EASTON TELECOM SERVICES, LLC VICE PRESIDENT [email protected] DYNALINK COMMUNICATIONS, INC. [email protected] GINA LAWRENCE eNETWORKS, LLC MARY GARRIS [email protected] BROADWING COMMUNICATIONS, LLC [email protected] Certificate of Service Page 4

DANIEL I. TIMM JESSICA MATUSHEK CHIEF FINANCIAL OFFICER DIRECTOR ACCOUNTING EXTENET SYSTEMS, INC. FRONTIER COMMUNICATIONS OF [email protected] AMERICA, INC. om j essica. matushek;@f tr. com

JOSEPH TOPEL DAN KARDATZKE REGULATORY MANAGER CHIEF FINANCIAL OFFICER FRANCE TELECOM CORPORATE GC PIVOTAL, LLC SOLUTIONS L.L.C. (COA) [email protected] j [email protected]

GLOBAL TEL*LINK CORPORATION ELENA THOMASSON [email protected] FUSION CLOUD SERVICES, LLC [email protected] JOHN PRINNER GRANITE TELECOMMUNICATIONS, LLC [email protected] MARY GARRIS GLOBAL CROSSING TELECOMMUNICATIONS, INC. BRIAN KENNEY [email protected] GRASSHOPPER GROUP, LLC [email protected]

GINO CAPOZZI GODADDY.COM, LLC JARED GRUGETT [email protected] PRESIDENT HAWAII DIALOGIX TELECOM, LLC j [email protected] KIM MCNEANY ELECTRIC LIGHTWAVE LLC dba INTEGRA TELECOM CARL BILLEK [email protected] SENIOR REGULATORY COUNSEL IDT AMERICA, CORP. [email protected] JERRY WEIKLE, REGULATORY ENTELEGENT SOLUTIONS, INC. dba ENTELEGENT COMMUNICATIONS KEN DAWSON SOLUTIONS DIRECTOR [email protected] INMATE CALLING SOLUTIONS, LLC dba ICSOLUTIONS [email protected] JEFF GIANNANTONIO FIRST COMMUNICATIONS, LLC [email protected] Certificate of Service Page 5

MIKE CUMPTON LEGACY LONG DISTANCE CONTROLLER INTERNATIONAL, INC. INTELLICALL OPERATOR SERVICES, dba LEGACY INMATE INC. COMMUNICATIONS mark;@csilongwood. com [email protected]

RICHARD JOHNSON ALEX VALENCIA MANAGER, REGULATORY AFFAIRS VICE PRESIDENT OF COMPLIANCE & INTRADO SAFETY COMMUNICATIONS, REGULATORY AFFAIRS INC. LINGO TELECOM OF THE WEST, LLC regulatory.safetyservices@intrad dba BIRCH COMMUNICATIONS o. com alex.Valencia®lingo.com

MARY GARRIS SHANNON BROWN LEVEL 3 COMMUNICATIONS, LLC MCI COMMUNICATIONS SERVICES, [email protected] INC. dba BUSINESS SERVICES [email protected] JOHN NELSON, PRESIDENT HAMILTON RELAY, INC. j [email protected] RALPH DICHY DIRECTOR OF TAX AFFAIRS METROPOLITAN TELECOMMUNICATIONS THOMAS PAOLUCCI OF HAWAII, INC. CONTROLLER dba METTEL [email protected] HAWAIIAN TELCOM SERVICES COMPANY, INC. (COA) [email protected] KAREN HYDE MOBILITIE, LLC [email protected] INCONTACT, INC. [email protected]

JIM MCCABE CINDY FOSTER VICE PRESIDENT OF OPERATIONS DIRECTOR NETWORK INNOVATIONS, INC. INTELLETRACE, INC. dba NITEL [email protected] j [email protected]

LESLIE BEACH, TAX ACCOUNTANT DANIEL MELDAZIS INTERNATIONAL TELECOM, LTD. NEUTRAL TANDEM-HAWAII, LLC [email protected] [email protected] Certificate of Service Page 6

ALEX VALENCIA SUSAN ORNSTEIN VICE PRESIDENT NEXTGEN COMMUNICATIONS, INC. MATRIX TELECOM, LLC [email protected] dba MATRIX BUSINESS TECHNOLOGIES, dba TRINSIC COMMUNICATIONS, JOSEPH T. KOPPY dba VARTEC TELECOM, CHIEF EXECUTIVE OFFICER dba EXCEL TELECOMMUNICATIONS, NOS COMMUNICATIONS, INC. dba CLEAR CHOICE COMMUNICATIONS j [email protected] [email protected]

MARK LEAFSTEDT SHANNON BROWN CHIEF EXECUTIVE OFFICER MCI METRO ACCESS TRANSMISSION OPEX COMMUNICATIONS, INC. SERVICES, LLC dba TCI LONG DISTANCE dba VERIZON ACCESS TRANSMISSION [email protected] SERVICES [email protected] SHARON E. PORTER PNG TELECOMMUNICATIONS, INC KAREN HYDE dba POWERNET GLOBAL MOBILITIE MANAGEMENT, LLC COMMUNICATIONS kmh@coinmpliancegroup. com dba CROSSCONNECT [email protected]

WILLIAM L. POPE PRESIDENT INNA VINOGRADOV NETWORK COMMUNICATIONS QUANTUMSHIFT COMMUNICATIONS, INTERNATIONAL CORP. INC. dba NCIC INMATE COMMUNICATIONS dba VCOM SOLUTIONS Stephanie.j [email protected] [email protected]

AMANDA HUTCHISON HARRIS THOMAS P. MARGAVIO REGULATORY COMPLIANCE OFFICER SBC LONG DISTANCE, LLC NETWORKIP, LLC dba SBC LONG DISTANCE [email protected] dba AT&T LONG DISTANCE [email protected]

GLEN NELSON VICE PRESIDENT RICHARD ZHENG NEW HORIZONS COMMUNICATIONS CORP. PRESIDENT [email protected] SERVPAC INCORPORATED [email protected] Certificate of Service Page 7

TODD LESSER BARBARA MONTE PRESIDENT TELEPORT COMMUNICATIONS AMERICA, NORTH COUNTY COMMUNICATIONS LLC CORPORATION [email protected] [email protected]

SUSAN COCKERHAM OPERATOR SERVICE COMPANY, LLC TIME CLOCK SOLUTIONS, LLC [email protected]@telecompliance.net

JOHN DAY HEATHER DOBSON PRESIDENT TIME WARNER CABLE INFORMATION PACIFIC DATA SYSTEMS SERVICES (HAWAII), LLC dba NEXGEN NETWORK SERVICES dba TIME WARNER CABLE j [email protected] [email protected]

PUBLIC COMMUNICATIONS SERVICES, ROBERT YOUNG INC. PRESIDENT [email protected] U.S. TELECOM LONG DISTANCE, INC [email protected]

DAVID RODMAN PRESIDENT SUSAN COCKERHAM RED ROAD TELECOM, LLC VELOCITY THE GREATEST PHONE [email protected] COMPANY EVER, INC. [email protected] MICHAEL S.J. LOZICH CORPORATE COUNSEL DIRECTOR OF REGULATORY & GOVT. VERIZON LONG DISTANCE LLC AFFAIRS dba VERIZON LONG DISTANCE SECURUS TECHNOLOGIES, INC. [email protected] [email protected]

JANE OMAN SQF, LLC TDS LONG DISTANCE CORPORATION [email protected] (COA) [email protected]

REBECCA WEST TALK AMERICA, INC. DAVID ALDWORTH dba CAVALIER TELEPHONE PRESIDENT dba PAETEC BUSINESS SERVICES TELIAX, INC. [email protected]@teliax.com Certificate of Service Page 8

HEATHER DOBSON JANICE CRUMP TIME WARNER CABLE BUSINESS LLC CHIEF FINANCIAL OFFICER [email protected] WORKING ASSETS FUNDING SERVICE, INC. dba CREDO LONG DISTANCE MARK LEAFSTEDT [email protected] CEO TOTAL HOLDINGS INC. dba GTC COMMUNICATIONS SHARON ADAMS [email protected] GOVERNMENT RELATIONS ANALYST XO COMMUNICATIONS SERVICES, LLC [email protected] SUSAN COCKERHAM VALUE-ADDED COMMUNICATIONS, INC scockerhamQtelecompliance.net THOMAS PAOLUCCI CONTROLLER WAVECOM SOLUTIONS CORPORATION PATRICE DEMARCO [email protected] VERIZON HAWAII INTERNATIONAL, INC. [email protected] MARY GARRIS WILTEL COMMUNICATIONS, LLC [email protected] DEISY CARRERA VERIZON SELECT SERVICES, INC. [email protected] REBECCA WEST WINDSTREAM COMMUNICATIONS, LLC [email protected] KEITH CUMMINGS, VP VOICECOM TELECOMMUNICATIONS, LLC markQcsilongwood.com MARK PAVOL X2COMM, INC. dba DC COMMUNICATIONS ANDREW NICKERSON [email protected] DIRECTOR WIDE VOICE, LLC [email protected] MARK PAVOL REGULATORY MANAGER YMAX COMMUNICATIONS CORP WIMACTEL, INC. [email protected] dba INTELLICAL OPERATOR SERVICES OF NORTH AMERICA [email protected] ACCESS POINT, INC. [email protected] Certificate of Service Page 9

MARK HAMILTON ALISON MINEA AVAYA CLOUD INC. DISH L.L.C. mark;hamilton@avaya. com [email protected]

BOOMERANG WIRELESS, LLC JOE TOPEL dba ENTOUCH WIRELESS REGULATORY MANAGER j [email protected] FRANCE ELECOM CORPORATE SOLUTIONS L.L.C. (COR) j [email protected] RAYMOND VALME DIAL WORLD COMMUNICATIONS, LLC [email protected] BACKLUND BUSINESS CONTROLLER GOOGLE NORTH AMERICA INC. MARK LAMMERT [email protected] FLASH WIRELESS, LLC [email protected] THOMAS PAOLUCCI CONTROLLER LANCE STEINHART HAWAIIAN TELCOM SERVICES GLOBAL CONNECTION INC. OF COMPANY, INC. (COR) AMERICA [email protected] dba STANDUP WIRELESS [email protected] HELLO MOBILE TELECOM LLC [email protected] JOHN PRINNER GRANITE TELECOMMUNICATIONS, LLC (COR) SAM OLAWAIYE [email protected] INREACH INC. [email protected]

CURTIS CHURCH AMERICAN BROADBAND AND MASAHIRO FURUYA TELECOMMUNICATIONS COMPANY EXECUTIVE VP [email protected] KDDI AMRICA, INC. ga @ kddia.com BCN TELECOM, INC. (COR) contact@nationwiderequlatorycomp liance.com AMY RAY METROPCS CALIFORNIA, LLC [email protected] SHANE BRIDGES CONTROLLER CONSUMER CELLULAR, INCORPORATED [email protected] Certificate of Service Page 10

GENNARO ISABELLA READY WIRELESS, LLC SENIOR TAX ANALYST dba AFFINITY CELLULAR ONSTAR, LLC dba CLUB CELLULAR tamika.mayesOgm.comj rcarterOreadywireless.com

JOSE L. SOLANA REPUBLIC WIRELESS, INC. PRESIDENT regulatoryOrepublicwireless.com PINNACLE TELECOMMUNICATIONS GROUP, LLC j [email protected] NATHAN JOHNSON CHIEF EXECUTIVE OFFICER SAGE TELECOM COMMUNICATIONS, LLC PURETALK HOLDINGS, LLC dba TRUCONNECT markOcsilongwood.com scockerhamOtelecompliance.net

PAUL LAPIER HEATHER DOBSON IM TELECOM, LLC SPECTRUM MOBILE, LLC dba INFINITI MOBILE taxregulatoryOcharter.com plapierOinfinitimobile.com

STS MEDIA, INC. LISA WILLIS dba FREEDOMPOP K G COMMUNICATIONS, INC. orvinOgsaudits.com lisaOkgcomra.net

ENRIQUE LANDIVAR LUNAR LABS, INC. TELEFONICA USA, INC. info@j oinlunar.com enrigue.landivarOtelefonica.com

MITEL CLOUD SERVICES, INC. (COR) ELENA THOMASSON scockerhamQtelecompliance.net TEMPO TELECOM, LLC [email protected]

GLENN P. STORY CHIEF FINANCIAL OFFICER BETH BRANDENSTEIN PATRIOT MOBILE, LLC THE PEOPLE'S OPERATOR USA, LLC [email protected] [email protected]

RICHARD PELLY AMANDA GUCICH PLINTRON TECHNOLOGIES USA LLC ROK MOBILE, INC. [email protected] [email protected] Certificate of Service Page 11

SELECTEL, INC. JONATHON FRANCIS dba SELECTEL WIRELESS WING TEL INC. [email protected] j [email protected]

DARRIN PFANNENSTIEL, ESQ. SUSAN COCKERHAM STREAM COMMUNICATIONS, LLC 365 WIRELESS LLC darrin.pfannenstiel@streamenergy [email protected] . net

STEVE DELGADO TACHIBANA ENTERPRISES, LLC CONSULTANT - TAX [email protected] CELLCO PARTNERSHIP dba VERIZON WIRELESS [email protected] TELRITE CORPORATION [email protected] GERALD GUARDIOLA CRICKET WIRELESS LLC EILEEN BAYERS [email protected] THE LIGHT PHONE, INC. [email protected] GERALD GUARDIOLA NEW CINGULAR WIRELESS PCS, LLC CHRISTINA MEYERING ggOO [email protected] TING INC. [email protected] WENDY HEE PA MAKANI LLC CHESLEY DILLION dba SANDWICH ISLES WIRELESS VP - CORP. TAX [email protected] TRACFONE WIRELESS, INC. dba SAFELINK WIRELESS [email protected] ANDREW M. LANCASTER MANAGER SPRINTCM, INC. GARY JOSEPH dba SPRINT PCS MANAGER [email protected] WIMACTEL, INC. (COR) [email protected] GARY FINKEL ALLIANT TECHNOLOGIES, L.L.C. ANDREW M. LANCASTER [email protected] MANAGER VIRGIN MOBILE USA, L.P. [email protected] KIRK lYAMA COMCAST OTRI, LLC kirk [email protected] Certificate of Service Page 12

JAMES TATE LEE MANSFIELD, MANAGER GENERAL MANAGER SARAH LEEPER, ESQ. EXCELLUS COMMUNICATIONS, LLC DEMETRIO A. MARQUEZ, [email protected] PARALEGAL IV HAWAII - AMERICAN WATER COMPANY (HAWAII KAI OPERATIONS) MARY T. BULEY [email protected] SENIOR REGULATORY MANAGER [email protected] ONVOY SPECTRUM, LLC [email protected] [email protected]

LEE MANSFIELD, MANAGER ISSA ASAD SARAH LEEPER, ESQ. Q LINK WIRELESS LLC [email protected] DEMETRIO A. MARQUEZ, PARALEGAL IV HAWAII - AMERICAN WATER COMPANY AMY RAY (MAUNA LANI OPERATIONS) [email protected] T-MOBILE WEST LLC [email protected] dba T-MOBILE [email protected] [email protected]

GARY GRINHAM ROBERT STOUT UVNV, INC. ACCOUNTING MGR. dba MINT MOBILE HAWAII WATER SERVICE COMPANY, [email protected] INC. - PUKALANI WASTEWATER DISTRICT [email protected] BLAIR ROSENTHAL ASSISTANT GENERAL COUNSEL VODAFONE US INC. HOLLY GANDIA [email protected] HOH UTILITIES, LLC hoIIy@msk:auai. com

STEVE DELGADO VISIBLE SERVICE LLC PAULUS SUBRATA [email protected] VICE PRESIDENT KAPALUA WASTE TREATMENT COMPANY [email protected] THOMAS SELBY, VICE PRESIDENT ATC MAKENA WWTP SERVICES CORP. [email protected] JAY M. UYEDA VP OF DEVELOPMENT KAUPULEHU WASTE WATER COMPANY j [email protected] Certificate of Service Page 13

ROBERT STOUT MITCH SILVER KEAUHOU COMMUNITY SERVICES, INC KALAELOA WATER CO., LLC [email protected] [email protected]

LINDSAY CRAWFORD ROBERT STOUT SENIOR MANAGER OF PLANNING & ACCOUNTING MANAGER ENGINEERING KONA WATER SERVICE COMPANY, INC KUKUI'ULA SOUTH SHORE COMMUNITY [email protected] SERVICES LLC Icrawf ord@kuk;uiula. com BRAD SUIZU SECRETARY & MANAGER GARRET TOKUDA PRINCEVILLE UTILITIES COMPANY, SENIOR VP, FINANCE INC. MANELE WATER RESOURCES, LLC [email protected] gtok:uda@pulamalanai. com

SHARI SAKAMOTO LISA M. MARSH PUNALU'U WATER & SANITATION MOSCO, INC. CORP. [email protected] [email protected]

JOSEPH GIANNINI KISAN JO DIRECTOR-HOSPITALITY ACCOUNTING SOUTH KOHALA WATER CORPORATION TURTLE BAY WASTEWATER TREATMENT, [email protected] LLC j [email protected] ROBERT STOUT ACCOUNTING MANAGER ROBERT STOUT WAIKOLOA RESORT UTILITIES, INC. ACCOUNTING MGR. dba WEST HAWAII UTILITY COMPANY WAIKOLOA SANITARY SEWER COMPANY, [email protected] INC. dba WEST HAWAII SEWER COMPANY [email protected] OLIVIA MAKI HANA WATER SYSTEMS, LLC - SOUTH [email protected] CANDICE MEYER WAIMEA WASTEWATER COMPANY, INC [email protected] OLIVIA MAKI HANA WATERSYSTEMS, LLC - NORTH JOHN K. NEWTON [email protected] AQUA PUHI, LLC dba PUI SEWER & WATER COMPANY [email protected] Certificate of Service Page 14

ROBERT STOUT GARRET TOKUDA ACCOUNTING MANAGER SENIOR VP, FINANCE HAWAII WATER SERVICE COMPANY, LANAI WATER CO., INC. INC. - KAANAPALI OPERATION gtokudaQpulamalanai.com [email protected]

GLENN TREMBLE KATHERINE DRAGO MANAGER PRESIDENT LAUNIUPOKO IRRIGATION COMPANY, HAWAIIAN BEACHES WATER COMPANY, INC. INC. [email protected] kateprescott? [email protected]

GLENN TREMBEL PAULUS SUBRATA VP OPERATIONS VICE PRESIDENT LAUNIUPOKO WATER COMPANY, INC KAPALUA WATER COMPANY [email protected] [email protected]

LISA M. MARSH JAY M. UYEDA CONTROLLER VP OF DEVELOPMENT MOLOKAI PUBLIC UTILITIES, INC KAUPULEHU WATER COMPANY [email protected] j [email protected]

TAYLOR MOWER JOHN R. ORD NORTH SHORE WATER COMPANY, LLC CHIEF FINANCIAL OFFICER [email protected] KEALIA WATER COMPANY HOLDINGS LLC [email protected] GLENN TREMBLE VP OPERATIONS MANAGER OLOWALU WATER COMPANY, INC. TOM HITCH [email protected] PRESIDENT KILAUEA IRRIGATION CO., INC. [email protected] ROBERT STOUT ACCOUNTING MANAGER WAIKOLOA WATER COMPANY, INC. WILLIAM L. MOORE dba WEST HAWAII WATER COMPANY KRWC CORP. - KOHALA RANCH WATER [email protected] COMPANY [email protected] LISA M. MARSH WAI'OLA O MOLOKAI, INC. LANCE K. PAGADOR [email protected] LAIE WATER COMPANY, INC. [email protected] Certificate of Service Page 15

ROBERT E. STRAND, ESQ. DEAN T. YAMAMOTO CARLSMITH BALL LLP WIL T. YAMAMOTO [email protected] CARLITO CALIBOSO YAMAMOTO CALIBOSO, LLLC [email protected] PETER Y. KIKUTA [email protected] THOMAS W. WILLIAMS [email protected] GOODSILL ANDERSON QUINN & STIFEL LLP [email protected] [email protected]

BRUCE NAKAMURA JOSEPH A. STEWART KOBAYASHI SUGITA & GODA [email protected] [email protected]

KRIS N. NAKAGAWA LIANNA FIGUEROA MORIKARA LAU & FONG [email protected] [email protected]

SANDRA-ANN Y.H. WONG ATTORNEY AT LAW, A LAW CORPORATION [email protected]

DOUGLAS CODIGA SCHLACK ITO, LLC [email protected]

PAMELA J. LARSON DAVID Y. NAKASHIMA JEFFREY T. ONO WATANABE ING LLP [email protected] [email protected] [email protected] FILED

2020 Jul 31 PM 15:33

PUBLIC UTILITIES COMMISSION

The foregoing document was electronically filed with the State of Hawaii Public Utilities Commission's Document Management System (DMS).