Assistant Professor Tawanna Dillahunt School of Information 4360 N. Quad, 105 S. State Street Ann Arbor, MI 48109

www.tawannadillahunt.com

[email protected] 734-647-8296 RESEARCH INTERESTS I design, build, enhance and deploy innovative technologies that solve real-world problems, particularly in underserved communities. My research interests span human-computer interaction, ubiquitous computing, and social computing.

EDUCATION 2012 Ph.D. in Human-Computer Interaction, Carnegie Mellon University Area: HCI, Ubicomp, Social Computing; Advisor: Dr. Topic: Using Social Technologies to Increase Sharing and Communication around Household Energy Consumption in Low-Income and Rental Communities 2011 M.S., Human Computer Interaction, Carnegie Mellon University 2005 M.S., Computer Science, Human-Computer Interfaces, Oregon Graduate Institute at the Oregon Health and Science University 2000 B.S., Computer Engineering, North Carolina State University, Magna Cum Laude

HONORS AND AWARDS 2015 Kavli Fellow 2015 Consortium for the Science of Sociotechnical Systems (CSST) Fellow 2013, 2014 Richard Tapia Scholarship Recipient 2012 Ford Fellowship Dissertation Competition, Honorable Mention 2011, 2012 IBM Ph.D. Fellowship Recipient 2011 Fran Allen IBM Ph.D. Fellowship 2009-2012 Xerox Technical Minority Scholarship recipient 2007-2008 National GEM Fellowship (Sponsored by Intel) 2005 Intel Business Client Group Division Recognition Award (DRA) 2001 Intel Desktop Platform Group DRA 1999-2000 National Society of Black Engineers Fellow 1999 Eta Kappa Nu Electrical and Computer Engineering Honor Society of the IEEE 1997-2000 NACME scholarship recipient (Sponsored by GE and IBM)

EMPLOYMENT 9/2014 – present Assistant Professor, School of Information, University of Michigan

6/2014 – 9/2014 Visiting Professor, School of Information, University of Michigan

1/2013 – 6/2014 Presidential Postdoctoral Fellow, School of Information, University of Michigan; Mentor: Dr. Paul Resnick

6/2011-12/2013 Chief Technology Officer, Product Lead, Product Developer, EEme, Pittsburgh, PA

2007-2012 Carnegie Mellon University, Human-Computer Interaction Institute, School of Computer Science, Pittsburgh, PA Graduate Researcher

Summer 2010 IBM TJ Watson Research, Social Computing Group, Hawthorne, NY Research Intern

2006-2007 Intel Corporation, LAN Access Division, Hillsboro, OR Network Software Engineer

2000- 2006 Intel Corporation, Desktop Boards Division, Hillsboro, OR Software Engineer, Software Validation Lead (2006)

Summer 1999 General Electric Lighting, Global Infrastructure, Nela Park, OH Network Summer Intern

Summer 1996-1998 IBM, Networking Hardware Division (1998); Networking Software Division (1997-1997), Research Triangle Park, NC Inroads Intern

TEACHING Fall 2014, 2015 Introduction to Interaction Design, SI 582 University of Michigan, School of Information

Winter 2015, Pervasive Interaction Design, SI 612 Fall 2015 University of Michigan, School of Information

Fall 2010 Android Mobile Development User Interface Lab, HCI-05433/533-C Carnegie Mellon University Course Creator and Instructor (Lab Coordinator: Dr. Anind Dey)

Spring 2010 Designing Human Centered Systems, HCI-05391 Carnegie Mellon University Teaching Assistant for Dr. Jason Hong

Spring 2010 Environmental Hackfest, HCI-05497 Carnegie Mellon University Teaching Assistant for Dr. Jennifer Mankoff

Tawanna Dillahunt Page 2 of 10 REFEREED JOURNAL PUBLICATIONS Dillahunt, T., Wang, Z., Teasley, S.D. Democratizing Higher Education: Exploring MOOC Use Among Those Who Cannot Afford a Formal Education, The International Review of Research in Open and Distance Learning (IRRODL), Vol. 15, No 5 (2014): Special Issue: Research into Massive Open Online Courses.

REFEREED CONFERENCE PUBLICATIONS Wyche, S. and Dillahunt, T. (2015). “If God Gives me the Chance I will Design my Own Phone”: Exploring Mobile Phone Repair and Postcolonial Approaches to Design in Rural Kenya. The 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing (UbiComp), 2015 [Acceptance rate: 23.6%].

Dillahunt, T., and Malone, A.R. (2015). The Promise of the Sharing Economy among Disadvantaged Communities. Proceedings of the ACM 32nd international conference on Human factors in computing systems (CHI), 2015 [Acceptance rate: 23%].

Dillahunt, T., Brooks, C., Gulati, S. (2015). Detecting and Visualizing Filter Bubbles in Google and Bing. Extended Abstracts on Human factors in computing systems, 2015.

Brooks, C., Stalburg, C., Dillahunt, T., Robert, L. 2015. Learn with Friends: The Effects of Student Face-to-Face Collaborations on Massive Open Online Course Activities. Extended Abstracts, Learning at Scale 2015.

Dillahunt, T.R., Fostering Social Capital in Economically Distressed Communities. Proceedings of the 33rd international conference international on Human factors in computing systems, 2014. [Acceptance Rate: 22.8%]

Jen, B., Kaur, J., De Heus, J., Dillahunt, T. Analyzing Employment Technologies for Economically Distressed Individuals. Extended abstracts on Human factors in computing systems, 2014.

Dillahunt, T., Wang, Z., Teasley, S.D. Democratizing Higher Education: Exploring MOOC Use Among Those Who Cannot Afford a Formal Education, The International Review of Research in Open and Distance Learning (IRRODL), Vol 15, No 5 (2014): Special Issue: Research into Massive Open Online Courses.

Dillahunt, T., Chen, B., Teasley, S. Model Thinking: Demographics and Performance of Students Unable to Afford a Formal Education. Extended abstracts on Learning @ Scale, 2014.

Dillahunt, T., Mankoff, J. Understanding factors of successful engagement Tawanna Dillahunt Page 3 of 10 around energy consumption between and among households. Proceedings of the 17th international conference of the Computer Supported Cooperative Work and Social Computing Conference, 2014. [Acceptance Rate: 27%]

Shrinivasan, Y., Jain, M., Seetharam, D., Choudhary, A., Huang, E., Dillahunt, T., Mankoff, J. Deep Conservation in Urban India and its Implications for the Design of Conservation Technologies. Proceedings of the 31st international conference on Human factors in computing systems, 2013. [Acceptance Rate: 20%]

Dillahunt, T., Mankoff, J., Paulos, E. Understanding conflict between landlords and tenants: Implications for energy sensing and feedback. Proceedings of the 11th international conference on Ubiquitous computing, 2010. [Acceptance Rate: 19.3%]

Mankoff, J., Fussell, S., Dillahunt, T., Glaves, R., Grevet, C., Johnson, M., Matthews, D., Matthews, H.S., McGuire, R., Thompson, R. StepGreen.org: Increasing energy saving behaviors via social networks. International AAAI Conference on Weblogs and Social Media (ICWSM) 2010. [Acceptance Rate: 19%]

Dillahunt, T., Mankoff, J., Paulos, E., Fussell, S. It’s not all about green: energy use in low-income communities. Proceedings of the 11th international conference on Ubiquitous computing, 2009. [Acceptance Rate: 12.9%]

Froehlich, J., Dillahunt, T., Klansja, P., Mankoff, J., Consolvo, S., Harrison, B., Landay, J. UbiGreen: investigating a mobile tool for tracking and supporting green transportation habits. Proceedings of the 27th international conference on Human factors in computing systems, 2009. [Acceptance Rate: 24%]

Lee, M., Dillahunt, T., Pendleton, B., Kraut, R., Kiesler, S. Tailoring websites to increase contributions to online communities. Extended abstracts on Human factors in computing systems, 2009.

REVIEWED ARTICLES Silberman, M.S., Nathan, L., Knowles, B., Bendor, R., Clear, A., Håkansson, Dillahunt, T., Mankoff, J. Next steps for sustainable HCI. Interactions, September – October 2014.

INVITED ARTICLES Dillahunt, T. (2011). In the dark, out in the cold. XRDS: Crossroads, The ACM Magazine for Students. Vol(17:4, p. 39-41.

DOCTORAL CONSORTIA Dillahunt, T. (2011) “Sharing and communication around household energy Tawanna Dillahunt Page 4 of 10 consumption,” Richard Tapia Doctoral Consortium, San Francisco, CA. April 2, 2011.

Dillahunt, T. (2011) “Communicating around home-energy monitoring devices: Connecting stakeholders in low-income communities,” Doctoral Colloquium in the Adjunct Proceedings of UbiComp 2011, Beijing, China, September 17 - September 21, 2011.

TECHNICAL REPORTS Dillahunt, T. (2012). Using social technologies to increase sharing and communication around household energy consumption in low-income and rental communities. CMU-HCII-12-107, SCS Carnegie Mellon University, Human-Computer Interaction Institute Collection.

Dillahunt, T., Mankoff, J. (2012). Design implications for social-energy applications. CMUHCII-12-100, SCS, Carnegie Mellon University, Human- Computer Interaction Institute Collection.

WORKSHOP PAPERS

Dillahunt, T. (2014). Toward a deeper understanding of sustainability within HCI. CHI’14 Sustainability Workshop: What have we learned?

Dillahunt, T. (2013). Creating resilient communities for post-sustainable times. CHI ‘13 PostSustainability workshop at CHI 2013 in Paris, France.

Jain, M., Shrinivasan, Y., Dillahunt, T. (2013). Replicating residential sustainability study in urban India. CHI ‘13 RepliChi.

Dillahunt, T., Mankoff, J., Forlizzi, J. (2010). A proposed framework for assessing environmental sustainability in the HCI community. CHI ‘10 Examining appropriation, reuse, and maintenance workshop at CHI 2010.

Dillahunt, T., Becker, G., Mankoff, J., Kraut, R. (2008). Motivating environmentally sustainable behavior changes with a virtual polar bear. Pervasive 2008 Workshop on Pervasive Persuasive Technology and Environmental Sustainability in Sydney, Australia.

POSTERS Dillahunt, T., Mankoff, J. (2013). “Can community connectedness influence the success of social energy applications?” Behavior, Energy, and Climate Change Conference. Sacramento, CA. November 16 – November 18, 2013.

Dillahunt, T., Mankoff, J., Thompson, R. (2010). “Using web 2.0 technologies to encourage environmental behavior: What we know, what we don’t know, and what we wish we knew!” Behavior, Energy, and Climate Tawanna Dillahunt Page 5 of 10 Change Conference. Sacramento, CA. November 14 - November 17, 2010.

Dillahunt, T., Mankoff, J., Paulos, E., Fussell, S. (2009). “Factors affecting energy use in low-income households.” Behavior, Energy, and Climate Change Conference. Washington, DC. November 15 - November 18, 2009.

INVITED TALKS

Dillahunt, T. (2014). Fostering social capital in economically distressed communities. University of Michigan Ford School’s Diversity Center. “Community Conversations,” Invited Speaker, October 22, 2014. Dillahunt, T. (2014). Unlocking the hidden potential of Massive Open Online Courses: University of Michigan’s Student Learning and Analytics (SLAM) Invited Speaker, November, 21, 2014.

Dillahunt, T. (2014). “Connecting disadvantaged populations to ICTs.” Invited panelist for the Carnegie Mellon Human Computer Interaction Institute’s (HCII) 20th Anniversary session: Ph.D. Alumni in Academia. Pittsburgh, PA, November 15, 2014. Dillahunt, T. (2014). Unlocking the hidden potential of Massive Open Online Courses: Keynote speaker for the Pittsburgh Science and Learning Center’s (PSLC’s) professional development workshop at Carnegie Mellon University in Pittsburgh, PA, June, 15, 2014. Dillahunt, T. (2013). Massive Open Online Courses Research Initiative. “Understanding Massive Open Online Courses as a Pathway to Employment for Low-Income Populations.” Arlington, TX, December 6, 2013.

Dillahunt, T. (2013). “Leveraging Information and Communication Technologies (ICTs) to address Environmental and Socioeconomic Issues among Disadvantaged Populations.” University of Michigan, School of Information, Ann Arbor, MI, November 6, 2013.

Dillahunt, T. (2013). “Leveraging Information and Communication Technologies (ICTs) to address Environmental and Socioeconomic Issues among Disadvantaged Populations.” Proactive Health Informatics Speaker series and Rob Kling Center for Social Informatics at Indiana University, Bloomington, IN, October 25, 2013.

Dillahunt, T. (2013). “Using social technologies to increase sharing and communication around household energy consumption in low-income and rental communities.” Rochester Institute of Technology, Rochester, NY, September 20, 2013.

Dillahunt, T. (2012). “Engaging and connecting stakeholders around sensed

Tawanna Dillahunt Page 6 of 10 data to support environmental sustainable behaviors.” University of Michigan Interactive & Social Computing (MISC), Ann Arbor, MI, April 20, 2012.

Dillahunt, T. (2012). “Engaging and connecting stakeholders around sensed data to support environmental sustainable behaviors.” Clemson University’s Social Computing Group, Clemson, SC, April 12, 2012.

Dillahunt, T. (2011). “It’s not all about green: Energy use in low-income communities.” Presentation given at Bedford Dwellings Community Center in Pittsburgh, PA.

CONFERENCE PRESENTATIONS Dillahunt, T. (2012). “Social sharing and engagement around community energy monitoring.” Behavior, Energy & Climate Change Conference, Sacramento, CA, November 11-14, 2012.

Dillahunt, T., Mankoff, J., Paulos, E. (2012). “Understanding conflict between landlords and tenants: Implications for energy sensing and feedback.” Urban Affairs Association 42nd Annual Conference, Pittsburgh, PA, April 28-21, 2012.

Dillahunt, T. (2011). “It’s not all about ‘green’: Energy use in low-income communities”. National Energy and Utility Affordability Conference, Fort Lauderdale, FL, June 27 - June 29, 2011.

Dillahunt, T. (2011). “Designing technologies for energy-related landlord/tenant conflicts” Interdisciplinary Cluster on Energy Systems, Equity and Vulnerability (InCluESEV), Durham, NC, October 6 - October 8, 2011.

PATENTS United States Patent: 20,130,006,802 Title: Generating a Location-Aware Preference and Restriction-Based Customized Menu Inventors: Tawanna Dillahunt, Peter Malkin, Mark N. Wegman Assignee: IBM Research

United States Patent: 20,120,253,660 Title: Dynamic Routing Via Intelligent Mapping System Inventors: Tawanna Dillahunt, Peter Malkin Assignee: IBM Research

United States Patent: 20,120,244,843 Title: Data Session Preferences (Adaptive Mobile Messaging) Inventors: Tawanna Dillahunt, Jason B. Ellis, Robert G. Farrell Tawanna Dillahunt Page 7 of 10 Assignee: IBM Research

GRANTS PI: Massively Open Online Course (MOOCs) Research Initiative, Bill and Melinda Gates Foundation (Accepted). Understanding MOOCs as a Pathway to Employment for Low-Income Populations. Award amount: $20,344.

PI: NSF EAGER (9/15/2013 – 8/31/2014). Identifying Barriers and Opportunities for Building SocioTechnical Capital. Award amount: $149,942.

PI: University of Michigan School of Public Policy Diversity Center (5/1/2013-5/1/2014). Exploring Downward Mobility among Middle-Income African Americans: Interpretations of Social Mobility and the Impact of Information and Communication Technologies Award amount: $7,500

STUDENT ADVISING AND MENTORSHIP Fall 2013 – Spring Kaur, Jashanjit, M.S. in Information (MSI), UM (class of 2015), 2015 Project: Identifying Barriers and Opportunities for Building SocioTechnical Capital Fall 2013 – Spring Benjamin Jen, B.S. in Economics, B.B.A. in Business Administration, UM 2014 (class of 2017), Undergraduate Research Opportunity Program (UROP) Project: Identifying Barriers and Opportunities for Building SocioTechnical Capital Winter 2014 – Zengguang (Brian) Wang, M.S. in Applied Statistics, M.S. in Ecology and Spring 2014 Evolutionary Biology, UM (class of 2014) Project/Role: Understanding MOOCs as a Pathway to Employment for Low-Income Populations, Statistical Analyst Fall 2013 Bingxin Chen, Ph.D. Candidate in Economics, UM (class of 2013), now at the Center for Health Policy Research at UCLA Project/Role: Understanding MOOCs as a Pathway to Employment for Low-Income Populations, Statistical Analyst Summer 2013 Sonali Mishra, MSI, UM (class of 2011) Project: Connect for Better Health Sandy Ng, B.S. in Cellular and Molecular Biology, UM (class of 2013) Projects: Connect for Better Health; Understanding MOOCs as a Pathway to Employment for Low-Income Populations, Statistical Analyst Summer 2013 Thaddeus Brown, B.S. in Computer Science, Bowie State University (class of 2013), Research Experience for Undergraduates (REU), now at Intelsat Project: Understanding the Effects of the Illusion of Control on Thermal Comfort, Tawanna Dillahunt Page 8 of 10 Ameera Ayodeji, B.S. in Computer Science, Bowie State University (class of 2014), REU Project: Understanding the Effects of the Illusion of Control on Thermal Comfort 2012 Robert Xiao, Ph.D. in HCI, CMU (class of 2017), HCII Mentorship program for incoming students 2011 Maya Irvine, BFA in Communication Design, CMU (class of 2012), now an Interaction Designer at Odopod Project/Role: Community Monitor, Designer Ruogu Kang, Ph.D. in HCI, CMU (class of 2016), HCII Mentorship program for incoming students Bertha Lam, B.S. in Computer Science CMU (class of 2013) Project: Energy Efficiency ME Energy Audit application, Android Developer Junki Nakayama, B.S. in Decision Science (class of 2013) Project: Community Monitor, Designer/Developer for dashboard to manage user behavior Rohith Sankarraman, M.S. in Information Technology, Software Engineering, CMU (class of 2011), now at Yahoo! Role: Community Monitor, Backend database management

PROFESSIONAL ACTIVITIES/SERVICE University of Michigan Interactive and Social Computing (MISC), Faculty Coordinator, Michigan School of 2013-present Information

NSF NSF Review Panelist 2013

JOURNAL AND ACM Human Factors in Computing Systems (CHI), AC, 2015 CONFERENCE ACM Mobile HCI, 2014 REVIEWING ACM Designing Interactive Systems (DIS), 2014 ACM Computer Supported Collaborative Work (CSCW), 2013 ACM CHI, 2008-2014 Oxford University Press Community Development Journal, 2013 ACM User Interface Software and Technology (UIST), 2013 IEEE Pervasive Computing, 2009, 2010, 2013 IEEE Information and Visualization (InfoVis), 2009 Program Committee Florida Artificial Intelligence Research Society (FLAIRS), 2011

Student Volunteer ACM Human Factors in Computing Systems (CHI), 2008, 2011

Carnegie Mellon CMU’s “A Celebration of Diversity in Science, Technology, Engineering, University (CMU) and Math (STEM)” panelist, 2012 CMU’s Fusion Forum Panelist for undergraduates. Program for underrepresented minorities interested in graduate school, 2007-2010 Housing Authority of the City of Pittsburgh Clean Slate Panelist, 2009 Tawanna Dillahunt Page 9 of 10 Volunteer for Fostering Academic and Social Achievement (F.A.S.A.) Summer Media Technology Project, 2009

External Service Our House Mentor, Ann Arbor, MI, 2014 - present Intel, Volunteer: Oregon Food Bank, University Park Community Center, Computer Learning is Cool for Kids (CLICK), 2000-2007 National Society of Black Engineers, Portland Alumni Chapter, Treasurer, 2005-2006

REFERENCES Jen Mankoff, Ph.D. Sara Kiesler, Ph.D. Associate Professor Hillman Professor of CS and HCII HCII HCII School of Computer Science School of Computer Science Carnegie Mellon University Carnegie Mellon University 5000 Forbes Ave 5000 Forbes Ave Pittsburgh, PA 15213-3891 Pittsburgh, PA 15213-3891 [email protected] [email protected]

Paul Resnick, Ph.D. Eric Paulos, Ph.D. Professor Assistant Professor UM School of Information Berkeley Center for New Media 4344 North Quad Electrical and Computer Sciences 105 S. State Street 464 Sutardja Dai Hall Ann Arbor, MI 48109 University of California [email protected] Berkeley, CA 94720 [email protected]

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