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Cisco Helps Turn Jaipur Into a Smart and Safer City

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Cisco Helps Turn Jaipur Into a Smart and Safer City Jaipur Development Authority (JDA) Government Cisco helps turn Jaipur into a Smart and Safer City Jaipur, the capital city of Rajasthan, has a Safety First: Having safety and security Customer Name: Jaipur rich and colorful past dating back to the solutions in place would enable JDA Development Authority (JDA) time it was founded, in 1727. Its cultural to monitor activity and movement in Industry: Government heritage and unique sights have made it a high traffic areas. This was a key factor popular destination for tourists domestic towards improving safety for specific Location: India and international – the “Pink City” attracts audiences, such as female or solo City, State/Province: Jaipur, over 40 million tourists each year. The city travelers. It would also improve conditions Rajasthan authorities were under pressure, facing for year-round residents and reduce the an urgent need to improve the quality and crime rates in the city. efficiency of services provided to both visitors and the city’s 3.5 million residents. Simplifying the Tourist Experience: Jaipur, The Jaipur Development Authority (JDA) a city almost 300 years old, is rich with “Jaipur is a historical city that came into being with the mandate of Indian history and culture. As such, attracts tens of millions of tourists providing benefits and improving the life of generations of infrastructure have built from all over the world annually. the citizens of Jaipur. upon each other within the confines of Jaipur is focusing on technology this city. Jaipur’s transition into a Digital innovation as a Digital City to Challenge: Improve traveler safety & the City includes simplifying the tourist showcase greater connectivity and tourist experience and the quality of life experience. The challenge was to help information access for our citizens for residents tourists spend more time learning and and tourist visitors. Working with With the city emerging as a hub and seeing the culture and sights, rather than Cisco has made this vision a reality, drawing such large numbers of visitors, searching for locations within the maze of and our city is benefitting in every the JDA knew it had to up its game. The a city. aspect – from safety and security, mandate was twofold – increase quality to easy access to information, to and level of services and information Digital Empowerment for Citizens: Another overall improvement of our image access available to residents, as well aim was to provide quality infrastructure and our stepping into the “Smart as offer a stellar tourism experience to and services to meet the ever-growing City” arena.” visitors. A further need was to focus on population and earn Jaipur a place as safety for visitors and residents alike. a metropolitan digital city. Jaipur was struggling to offer the kind of services to its citizenry that would make it one of the Shikhar Agrawal most desirable places to live. Commissioner, Jaipur Development Commissioner Jaipur Development Authority (JDA) Government In keeping with the government’s Digital solutions and technology. We empower India program, there is a strong focus the creation of new digital connections on the digital empowerment of citizens, to make cities more desirable places where infrastructure will be offered as a to live with better services and safety, utility to every citizen and citizen-services and thriving economies. The foundation will be made available to them on- for ‘Digital Rajasthan’ will be intelligent demand. networks which will transform the delivery Complete surveillance to improve of citizen services. citizen and tourist safety So, as part of the journey towards making Jaipur a Digital City, JDA wanted Cisco has developed a framework for to provide easy access to information, addressing the challenges that cities across multiple devices, to the residents are facing and how those challenges and tourists of Jaipur. At the same time, are reflected in the milestones along the JDA needed to maintain an eye on their digital journey. This framework cost-effectiveness and manageability. successfully addresses the shared challenges cities face and also preserves The JDA wanted to develop Jaipur into a a city’s uniqueness in how solutions Smart surveillance enabling Smart and Secure WiFi City. To do this, are implemented and supported. Digital quick response they needed to partner with a strong transformation when done well will enable technology-provider who could manage government leaders, city administrators, such a large undertaking and provide local businesses, and citizens to realize quality, reliable implementation and outcomes needed to survive and thrive. solutions. Through this approach, we work with various sensor and application partners Solution: Always connected means safe to provide solutions to cities to improve and informed operations and optimize services delivery Cisco helped JDA with their vision to to engage citizens and improve quality of Easier access to government develop Jaipur city into a Smart & Secure life. services and city information Wi-Fi City by implementing the right-fit Jaipur Development Authority (JDA) Government In the case of Jaipur Development installed Parking Information and Remote to the Jaipur Police control room, helping Authority’s (JDA) Infrastructure Kiosks along with Facility Management the administration tackle crimes with Management Center, nearly all the Services at select locations of Jaipur city. a faster response time and improved solutions are integrated into a digital success rate. platform. The digital platform built by Now that JDA has the power of robust, Cisco can aggregate data from various fast and secure hot spot based services Jaipur: A digital city sensors and solutions conduct data in the Pink city, the department has been All these initiatives by JDA to make Jaipur analytics and support a number of urban able to reach out to and interact with a smart city have received accolades from services. both residents and tourists through smart residents and are also highly appreciated mobile apps. All the major tourist spots by the millions of tourists who flock to Cisco created smart Wi-Fi hotspots at like Amer Fort, Hawa Mahal and others the city. Tourism, safety and security, and selected locations which meant that have Interactive Kiosks which show the government services and information are tourists and residents alike could take various smart apps and other portals so all now better, faster and “smarter” in the advantage of this smart city feature and that tourists can access information and city of Jaipur. have access to the internet. get exploring quickly and efficiently. This has led to happier visitors and a more Cisco’s technology solutions, strategic Interactive Information Kiosks were organized tourism experience. Both support, and trusted partner ecosystems installed at designated locations with high in terms of providing information and deliver unmatched digital innovation traffic, to provide a quick and user friendly services, as well as monitoring and crowd opportunities for government and way for tourists to gain information. control, the initiative has been a great city organizations to create new Having Information Kiosks at hand allows success. revenue streams, improve access to tourists, both domestic and international, public services and better community to find their way around more easily and As a result of the installation of Smart experiences, and create new operating efficiently as well as learn about the Pods for the provision of government models to drive both efficiency and cost myriad tourist attractions and activities services, citizens now have access to value. that Jaipur has to offer. customized content and information, and can also be secure in the knowledge Cisco brings to Jaipur: Cisco also installed IP based Surveillance that their personal details and privacy are • Public Wi-Fi Solutions at key locations to implement being maintained to a great extent. • Incident Management and monitoring the safety component of the JDA’s plan use cases for Jaipur. It was important from a citizen The advanced IP cameras that have • REGS for application processing , point of view, to have surveillance to help been installed closely monitor and record status, submitting proofs for land using control crime and make the citizens feel various incidents that occur throughout the JDA Call center at the back-end safe and secure in their city. For tourists the city. The live feed has been extended • Environment Sensors for environment too, especially solo and female travelers, the sense of security could be enhanced, and such an audience could be catered to, by touting Jaipur as a safe city. Furthermore, we set up Environmental Sensors at key locations to provide air quality status reports in real time. Given the pollution in India, and the specific desert conditions related issues that could arise, this feature means that Jaipur can market itself as a place where environmental and health conditions are important and taken into consideration. To improve city infrastructure, especially with regard to facilities and parking, Cisco Jaipur Development Authority (JDA) Government health monitoring, this data is displayed to citizens real-time and also data Products and Services is being used to increase green belt Wireless: Data Centre: coverage in areas where the levels are • Outdoor 1500 Series Access Points • UCS C series Rack servers to install high • Indoor 1700 Series Access Points Prime NMS & Mobility Service Engine •
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