Adelaide Knowledge Book

Taxi Cab Training Centre Suburban Taxis 7 La Salle Street 432 Churchill Road

Dudley Park SA 5008 Kilburn SA 5084  08 8169 9839  08 8400 6266  [email protected]  [email protected]

ADELAIDE KNOWLEDGE A PERSONAL GUIDE

Document Name: Adelaide Knowledge – A Personal Guide Document No: AK-001 Last Modified Date: 4/10/2016 Access Training Centre 7 LaSalle St Dudley Pk SA 5008 Ph 08 8169 9800

Contents INTRODUCTION ...... 1 SUPPORT SERVICES ...... 2 Navigational Compasses ...... 3 Quick Task ...... 3 ADELAIDE AND NORTH ADELAIDE MAPS ...... 4 Adelaide Facts ...... 5 What websites can I go to for additional Information about Adelaide and South Australia? ...... 6 Quick Task: ...... 7 Quick Task: ...... 8 City “No Right Hand Turns’ ...... 11 Adelaide Hospitals ...... 12 Adelaide City Hotels ...... 14 Adelaide Places of Interest ...... 15 Adelaide by Landmarks ...... 16 Churches, Mosques and Temples ...... 20 Adelaide City Restaurants ...... 21 Adelaide City Schools ...... 21 Adelaide Police Stations ...... 22 Adelaide Law Courts ...... 22 MAP OF ADELAIDE MAIN ROADS ...... 23 Main Arterial Roads ...... 24 Main Roads ...... 25 Major Suburbs ...... 26 Major Hotels ...... 27 Major Shopping Centres ...... 29 Major Metropolitan Schools ...... 30 Major Sporting Venues ...... 31 Major Taxi Ranks ...... 32 Local Adelaide Wineries ...... 34 Current Adelaide General Knowledge Quiz ...... 35 Adelaide’s Royal Australian Air Force (RAAF) Base ...... 36 Adelaide’s Defence Science and Technology Organisation (DSTO) – Department of Defence ...... 36 MAP OF ADELAIDE REGIONS ...... 37 CONGRATULATIONS! ...... 38

INTRODUCTION

This book has been written and developed for all people interested in becoming a professional Adelaide Taxi driver.

Regardless of your background and previous experience in the driving industry or other fields, the taxi industry needs highly trained drivers who will provide a high standard of customer service and be excellent ambassadors for both Adelaide and South Australia to local residents and visitors from interstate and overseas. In many instances you will be Adelaide visitor’s first point of contact and the person these people base their first impression of Adelaide on.

Congratulations on your decision to be part of the professional driving taxi industry. We trust that this information booklet will serve you well in your learning preparation.

This booklet is a learning resource designed to assist you in preparing for the training course.

The more you know about Adelaide city and the surrounding environs, the better equipped you will be in completing your training course and driving as a licensed taxi driver upon course completion. This booklet is an introduction and all other information will be covered during your official training course.

Acknowledgements

Suburban Taxis in collaboration with Access Training Centre have partnered to develop and assemble this learning resource for use by new entrants to the Taxi Driving Industry. We hope you find it useful to your learning journey.

TRADING AS TAXI CAB TRAINING CENTRE

Name:

Address:

Contact Details: Phone / Mobile:

Email:

Licence Number:

Date of Completion:

SUPPORT SERVICES In addition to this resource, learning support can be sought from many other places. Here are some links to a range of support services, organisations and government agencies that may help with your driver training career research and learning barriers:

Support Services: Adelaide Job Search - Indeed au.indeed.com Adelaide Job Search - SEEK www.seek.com.au Adelaide Visitor Information centre Address: 9 James Pl, Adelaide SA 5000 Phone:1300 588 140 Centrelink www.humanservices.gov.au/customer/dhs/centrelink Migrant Resource Centre Adelaide http://amrc.org.au/ SA Tourism Commission www.tourism.sa.gov.au/ Study Adelaide https://studyadelaide.com/ TAFE SA: www.tafesa.edu.au

Industry Organisations: Adelaide Access Taxis www.sa.gov.au Adelaide Airport www.adelaideairport.com.au Adelaide Central Bus Station http://sacommunity.org/org/203150-Adelaide_Central_Bus_Station Adelaide City Council www.adelaidecitycouncil.com Adelaide Independent Taxis http://aitaxis.com.au/ Great Southern Rail http://www.greatsouthernrail.com.au/ Royal Automobile Association (RAA): https://www.raa.com Suburban Taxis http://suburbantaxis.com.au/ Taxi Council SA http://www.taxicouncilsa.com.au/ 13Cabs http://yellowadelaide.com.au/

Government Agencies: Adelaide Metro Services www.adelaidemetro.com.au Australian Registration and Licences http://www.australia.gov.au/information-and-services/transport- and-regional/registration-and-licences Consumer and Business Services http://www.cbs.sa.gov.au/licensing-and-registration/ http://www.dpti.sa.gov.au/ Department of Planning, Transport and Infrastructure Adelaide:

Navigational Compasses Everyone knows a few fundamentals of navigation- north is always up, the sun rises in the east, and compasses usually point towards magnetic north. But at some point in time, you'll want to be able to find out where you are, and where you need to go. Most maps are drawn with north located at the top. Road maps are drawn to scale and the scale shows you a ratio of map distance to real distance. In Adelaide generally the hills are to the east and the sea is to the west.

Quick Task Complete the table by making a sentence by filling in the correct compass direction. (One has been done for you)

1. Norwood is EAST Of the city centre.

2. West Lakes is of Port Adelaide.

3. Eastwood is of the city centre.

4. Bowden is of North Adelaide.

5. Marion is of Glenelg

ADELAIDE AND NORTH ADELAIDE MAPS

To Glenelg and Stamford Grand Hotel 10km

The University Of Adelaide Stanford Plaza Hotel Mercure Grosvenor

Playford Hotel Stamford Grand Hotel Breakfree Adelaide

Lincoln College Hilton Hotel Intercontinental Hotel

Adelaide Facts Adelaide is an exciting place to live, work and visit. In 2016 Adelaide was ranked as the fifth most liveable city in the world for the second year running. Adelaide offers a marvellous quality of life to all who live here and visit.

The City of Adelaide has a justified reputation as a clean, attractive and accessible city centre. It takes great pride in its distinctive character and Park Lands. Adelaide has a vigorous arts sector and internationally renowned festivals and events.

The city’s centre is captured in a vibrant, safe and sophisticated square mile that shows off a picturesque colonial heritage. The main street (King William Street) runs directly from north to south of the city through Victoria Square, which is at the heart of the city. Adelaide City Council’s vision includes making a liveable city with attractive walking and cycling and more efficient public transport. Current business initiatives due to extended trading hours are seeing quality cafes and restaurants pop up frequently, making the city a cultured pleasure to live in or to visit.

While retail is the heart of the city, Adelaide is among the most cost-competitive locations in the world for clinical trials and product testing, and we have strong biotechnology, chemical, information technology, tele-communications and electronics sectors. We are linked to road, air and rail networks and have mature manufacturing and mining industries and expanding education, defence, renewable and clean energy and service sectors. South Australia’s historic origins in agriculture, food and wine are a significant part of our cultural and economic future.

The population of Adelaide in the year 2016 is 1.345 Million. Adelaide has a population density of 400 people per square kilometre.

Adelaide is host to many performing arts and functions throughout each year and is known Australia wide as being the “Festival State”, due to its many varied performing arts venues and festivals hosted annually. Listed below are some to keep in mind.

. Adelaide Festival Centre . Glendi Greek Festival . Adelaide Film festival . Schutzenfest . Adelaide Fringe . Adelaide Film Festival . Adelaide Horse Trials . Adelaide Food and Wine Festival . Adelaide Symphony Orchestra . WOMADelaide . Adelaide Cheese Festival . Tour Down Under SA . Carols by Candlelight . Clipsal 500 Race

What websites can I go to for additional Information about Adelaide and South Australia?

Assistance: Contact / Web Address:

Adelaide City Council www.adelaidecitycouncil.com

Adelaide visitors guide http://adelaidevisitorguide.realviewdigital.com/#folio=1

Explore South Australia http://www.adelaideairport.com.au/explore/explore-southaustralia SA Government Adelaide https://www.adelaidemetro.com.au/Contact-us Metro SA Great http://www.southaustralia.com/en/places-to-go/adelaide

SA Tourism Commission http://www.tourism.sa.gov.au/sa-tourism.aspx

WikiTravel http://wikitravel.org/en/Adelaide

Having access to contacts is essential to have when driving a taxi. Your customer may know where they want to go, but not know where it is or how to get there. You will need to look the place up on your satellite navigational device or in some instances you may need to access the internet. When searching, no matter which tool you are using, you may have to have some knowledge of the location of the place to aid in finding specific directions. e.g. Caravan Parks, Churches, Theatres etc. When searching for a business sometimes if it’s called ‘The’ something……..you will not find it by looking under the letter ‘T’. The word ‘The’ is dropped and the name of the place is listed as the place only. In some instances, the establishment may have a formal name, yet locals call it something else. E.g. The Maid Hotel The more familiar you are with how to communicate with your passenger and how to look up addresses, the quicker and more efficient you will become. So, even though your vehicle is fitted with a satellite navigational system, you will still need to tell the system where it needs to direct you.

Practice using your navigational device and street directory as you follow through this booklet and look up the answers to the tasks allocated.

Quick Task: Using your navigational device, tick the correct statement based on your findings using the Adelaide CBD map. 1. Mill Street runs between Gouger and Wright Street □ Mill Street runs between Gouger and Grote Street □ 2. Sturt Street carries onto Halifax Street over King William Street □ Sturt Street carries onto Carrington Street over King William Street □ 3. Grenfell Street runs through Light Square □ Grenfell Street runs through Hindmarsh Square □ 4. Peel Street is West of Leigh Street □ Peel Street is East of Leigh Street □ 5. Hindley Street runs between West Terrace and King William Street □ Hindley Street runs between West Terrace and Rundle Street □ 6. Victoria Square is between Gouger / Angas Street thru to Grote / Wakefield Street □ Victoria Square is between Gouger / Angas Street thru to Franklin / Flinders Street □ 7. Currie Street carries onto Flinders Street over King William Street □ Currie Street carries onto Grenfell Street over King William Street □ 8. Rundle Mall starts at King William Street thru to Pulteney Street □ Rundle Mall starts at King William Street thru to Gawler Place □ 9. York Street runs parallel to Rundle Street □ York Street is vertical to Rundle Street □ 10. Hutt Street is a continuation of East Terrace □ Hutt Street is nowhere near East Terrace □

Quick Task: ADELAIDE CENTRAL BUSINESS DISTRICT (CBD):

Using your street directory or navigational device, and excluding West Terrace and East Terrace, list below two more major North and South directional streets in the City of Adelaide. (One has been done for you) 1. King William Street 2. 3.

List below the other four squares in the City of Adelaide and the direction from the centre of the city. E.g. Central, North West, South East, North east or South West. (One has been done for you)

Name of Square Direction from centre of the city 1. Whitmore Square South West 2. 3. 4. 5.

Whitmore Square

List all the major West and East directional streets in the City of Adelaide by dividing the city into two at King William Street. (One has been done for you)

West of King William Street East of King William Street 1. Grote Street 10. Wakefield Street 2. 11. 3. 12. 4. 13. 5. 14. 6. 15. 7. 16. 8. 17. 9. 18.

Grote Street

City building Numbers

Many transport navigational devices will ensure the route to travel will have you on the correct side of the road to pick up your passenger; however it is advisable to have an understanding of the City building numbering system.

In the table below, list the location of odd and even building numbers: i.e. on which side of the Street are the odd numbers and which side are the even numbers?

Circle the

Correct Answer

What is the street number for the Hilton Hotel? 230 / 233

Travelling West to East in the CBD, which side of the streets are the even North / South numbers? What is the street number for the Adelaide Town Hall? 128 / 129

Travelling South to North in the CBD, which side of the streets are the odd East / West numbers?

Hilton Hotel Adelaide Town Hall

City “No Right Hand Turns’ King William Street is the major arterial road that runs through the centre of the Adelaide CBD. Due to the tramline installation, vehicles now have many intersections that cannot be crossed by conducting a right hand turn. One exception is northbound King William St traffic, which will still be able to turn right into Flinders St, because traffic will not queue across the tramline. Motorists are able to turn right through Victoria Square into Wakefield and Grote streets. These traffic conditions may add to delaying your passenger’s journey however this imposes improved safety of these locations.

When travelling along King William Street between North Terrace and Victoria Square, list the roads where it is illegal to make a right hand turn. (North Terrace has been filled in for you)

1. North Terrace

Adelaide Hospitals There are three major hospitals in Adelaide City. Identify them below writing their name and address in the space provided.

Name of Hospital Street Name

Royal Adelaide Hospital

There are eight major hospitals in the metropolitan area of Adelaide. Name five of these and include the street in which the main entrance to the hospital is located. (One has been done for you)

Hospital Name Main Entrance is located on…….

1. Modbury Hospital Smart Road, Modbury

Ashford Hospital

Adelaide City Hotels Identify nine major hotels within the City of Adelaide. Name the street in which the main entrance to the hotel is located. (One has been done for you)

Hotel Name Main Entrance is located on…….

1. Intercontinental North Terrace

10.

Intercontinental Adelaide

Adelaide Places of Interest There are a great many things to do and see in Adelaide.

To find out more you can go to: https://www.tripadvisor.com.au/Attractions-g255093-Activities- Adelaide_Greater_Adelaide_South_Australia.html. Places of interest can be found in your street directory or can be looked up on the navigation device.

List a relevant landmark that you associate with this named place. (One has been done for you)

Place: Landmark: Her Majesty’s Theatre Opposite the Grote street entrance to the Central Market Adelaide Central Market

King William Street entrance to Rundle Mall TAFE SA Adelaide City Campus

Where Pulteney Street meets North Terrace The intersection of Franklin and King William Street The corner of Hindmarsh Square and Grenfell Street, facing West. The corner of Montefiore Road and North Terrace facing East. (from the bridge)

Adelaide Central Market

Adelaide by Landmarks Landmarks and Tourist Attractions are very important to assist with navigation to a destination.

Identify a further seven major landmarks and or tourist attractions in the City of Adelaide. Many passengers will make reference to landmarks they are aware of that will assist you to determine exactly where they wish to be taken. Also write a brief description of the features of your identified landmark or tourist attraction. (One has been done for you)

Name and Brief Location Basic Features 1. Ayers House – North Terrace 19th Century old Adelaide residence now used to host celebratory functions. 2. 3. 4. 5. 6. 7. 8.

Ayers House

List another four major landmarks or tourist attractions North and within 10 kilometres of the CBD of Adelaide. Also list the street the features that identify this landmark or attraction. Places of interest can be found in your street directory or can be looked up on the navigation device. (One has been done for you) Name of Landmark / Location: Address: Identifying Features:

1. Scotty’s Motel – Comfort Inn. Nottage Terrace, Medindie Large Scotsman playing bagpipes 2.

Scotty’s Motel

List another four landmarks or tourist attractions South and within 10 kilometres of the CBD of Adelaide. Also list the street the features that identify this landmark or attraction. Places of interest can be found in your street directory or can be looked up on the navigation device. (One has been done for you) Name of Landmark / Location: Address: Identifying Features:

1. SA Power Networks Building Cnr. Anzac Highway & Large black glass Richmond Road, Keswick building 2.

SA Power Networks

List another four major landmarks or tourist attractions East and within 10 kilometres of the CBD of Adelaide. Also list the street the features that identify this landmark or attraction. (One has been done for you) Name of Landmark / Location: Address: Identifying Features:

1. Clayton Wesley Uniting Cnr. of Portrush & The Church on prominent Church Parade, Norwood corner allotment 2.

List another four major landmarks or tourist attractions West and within 10 kilometres of the CBD of Adelaide. Also list the street the features that identify this landmark or attraction. (One has been done for you) Name of Landmark / Location: Address: Identifying Features:

1. Adelaide Airport Andy Thomas Circuit Entrance Sign Posts Adelaide Airport 2.

Adelaide Airport

Churches, Mosques and Temples Adelaide is a multi-cultural city that caters to many different cultures and religions; therefore you will find various places of worship to accommodate this.

List four more major Churches or places of Worship in the city of Adelaide and their street address. (One has been done for you) Name: Street Address:

1. Adelaide Mosque 20 Little Gilbert Street, Adelaide

St Peter’s Cathedral

Adelaide Mosque

Adelaide City Restaurants List the name and location of another five major restaurants in the City of Adelaide. (One has been done for you) Restaurant Name: Location:

1. Georges on Waymouth 20 Waymouth Street, Adelaide

Adelaide City Schools List the name and location of two more major schools in the City of Adelaide. (One has been done for you)

School Name: Location:

1. Adelaide High School West Terrace, Adelaide

Adelaide High School

Adelaide Police Stations Adelaide City and Metropolitan has 14 main Police Stations, 5 of which provide a 24 hour service. List below 4 police stations and one that operates 24 hours. Also provide the location for each. (A 24 hour station has been completed as an example) Police Station Name: Location:

1. Adelaide Police Station 60 Wakefield Street, Adelaide (24 Hours)

24 Hour

Adelaide Law Courts Adelaide City hosts 5 City Courts and 3 suburban courts. List below another two courts in the CBD and the 3 suburban courts. (One of each has been done for you)

City Court Name: Location:

1. Coroners Court 302 King William Street, Adelaide

Suburban Courts:

1. Port Adelaide Magistrates Court 260 St.Vincent Street, Port Adelaide

Adelaide Magistrates Court Port Adelaide Magistrates Court

MAP OF ADELAIDE MAIN ROADS

Main Arterial Roads There are 16 main arterial roads from the city that will take you to the suburbs. List each one in the table below. (One has been done for you)

1. Sir Donald Bradman Drive 9.

2. 10.

3. 11.

4. 12.

5. 13.

6. 14.

7. 15.

8. 16.

Sir Donald Bradman Drive

Main Roads There are 37 main roads in the metropolitan area. List each one in the table below.

Also identify and list the 3 main expressways (Xp) and the 1 freeway(Fwy). (One has been done for you)

1. Anzac Highway 21.

2. 22.

3. 23.

4. 24.

5. 25.

6. 26.

7. 27.

8. 28.

9. 29.

10. 30.

11. 31.

12. 32.

13. 33.

14. 34.

15. 35.

16. 36.

17. 37.

18. Xp 1.

19. Xp 2.

20. Xp 3.

Fwy

Major Suburbs For each suburb identified in the left column, list the closest main road that runs through each suburb as well as the direction the suburb is from the CBD. (One has been done for you)

Suburb: Main Road: Direction From CBD:

Hope Valley Grand Junction Road North East

Stepney

Regency Park

Woodville

Seaton

Athelstone

Bedford Park

Goodwood

Warradale

Port Adelaide

Pooraka

Edwardstown

Elizabeth East

Glenelg North

Paradise

Magill

Council Sign

Major Hotels List another four major hotels North and within 10 kilometres of the CBD of Adelaide. Also list the street the main entrance is on and the suburb the hotel is in. (One has been done for you)

Hotel Name: Main Entrance Street Name: Suburb:

1. The Wellington Hotel Wellington Square North Adelaide

Wellington Hotel

List another four major hotels South and within 10 kilometres of the CBD of Adelaide. Also list the street the main entrance is on and the suburb the hotel is in. (One has been done for you)

Hotel Name: Main Entrance Street Name: Suburb:

1. Goodwood Park Hotel Goodwood Road Goodwood

List another four major hotels East and within 10 kilometres of the CBD of Adelaide. Also list the street the main entrance is on and the suburb the hotel is in. (One has been done for you)

Hotel Name: Main Entrance Street Name: Suburb:

1. Hackney Hotel and Function Centre Hackney Road Hackney

Hackney Hotel

List another four major hotels West and within 10 kilometres of the CBD of Adelaide. Also list the street the main entrance is on and the suburb the hotel is in. (One has been done for you)

Hotel Name: Main Entrance Street Name: Suburb:

1. Hotel Royal Henley Beach Road Torrensville

Major Shopping Centres List a further nine major shopping precincts in the Adelaide metropolitan area. (One has been done for you)

Shopping Centre Name: Suburb:

1. Westfield Marion Diagonal Road, Oaklands Park

Marion Shopping Centre

Major Metropolitan Schools List the name and location of a further nine major schools (public or private) in the Adelaide metropolitan area. (One has been done for you)

School Name: Location:

1. Blackfriars Priory School for Boys. Prospect Road, Prospect.

10.

Blackfriars Priory School

Major Sporting Venues List the name and location of a further nine major sporting venues in the Adelaide metropolitan area. (One has been done for you)

Sports Venue Name: Location:

1. Adelaide Oval North Adelaide

10.

Adelaide Oval

Major Taxi Ranks As a taxi driver, you are required to know all permanent major Taxi Ranks in the City of Adelaide and at Transport Terminals. During special events additional temporary taxi ranks are created and all drivers are notified by their taxi company.

List the name and location of nine more permanent major taxi ranks in the City of Adelaide. (One has been done for you) Taxi Rank is out the front of: Location:

1. Sky City Casino. North Terrace.

10.

List the name and location of the permanent major taxi ranks at the major transport terminals. (One has been done for you) Taxi Rank Name: Location:

1. Adelaide Airport. Andy Thomas Circuit.

Adelaide Taxi Rank

Adelaide Central Bus Station

Local Adelaide Wineries There are over 100 wineries within a 1 hour drive from Adelaide. The three main areas are the Barossa Valley (north of the city) and McLaren Vale (South) and the Adelaide Hills.

To learn more you might like to visit the National Wine Centre on the corner of Botanic and Hackney Roads at Hackney.

List the four more wineries in the table below and the suburb where they are situated. (One has been done for you)

Winery Name: Suburb:

1. Patritti Wines Dover Gardens

Patritti Wines

Current Adelaide General Knowledge Quiz

Visitors come to Adelaide for many different reasons, throughout the whole year and may stay for a short visit or be long term visitors. Either way, you should have good current knowledge of the following likely questions that visitors may ask.

QUESTION: ANSWER: Who is the current Australian Prime Minister? Who is the current Australian Opposition Leader? Who is the current South Australian Premier? Who is the current Adelaide Lord Mayor? What sort of events do they have in Victoria Square? What are the Adelaide Crows colours? Who is the current Adelaide Crows Coach? What are the Port Power colours? Who is the current Port Power Coach? What is the name of the Adelaide Woman's National Basketball team? What is the name of the Adelaide NBA team What is the name of the South Australian one day cricket team? What sport does the Adelaide "Reds" play? Who was the surveyor that planned the city of Adelaide? What is the name of the main wine region north of Adelaide? What is the name of the main wine region south of Adelaide? Where can I find the National War Memorial? Why is Mary MacKillop so famous in South Australia? What are the Adelaide Central Market opening times? What is the main football stadium in Adelaide?

Adelaide’s Royal Australian Air Force (RAAF) Base You may be required to travel to and from Adelaide’s RAAF base located at Edinburgh.

Go onto the RAAF website and fill in the blanks in the sentence below at: http://www.airforce.gov.au/RAAFBases/South-Australia/RAAF-Base-Edinburgh/?RAAF- 1wiukb+Vk74vCBUZ9vgkzcv8+24vsrRa

The Royal Australian Air Force Base E______is ____kms

N______of Adelaide. It is primarily home to No 92 Wing's AP-3C Orion maritime patrol a______that conduct surveillance operations throughout Australia's airspace, and Aerospace Operational Support Group

Headquarters.

Adelaide’s Defence Science and Technology Organisation (DSTO) – Department of Defence The Defence Science and Technology Group (abbreviated as DST Group) is part of the Australian Department of Defence dedicated to providing science and technology support for Australia's defence and national security needs.

To achieve its mission, DST Group provides scientific and technical support to current defence operations, investigates future technologies for defence and national security applications, advises on the purchase and smart use of defence equipment, develops new defence capabilities, and enhances existing systems by improving performance and safety.

Write below the actual street address of the DSTO at Edinburgh.

Write below the web address of the official DSTO website.

MAP OF ADELAIDE REGIONS

CONGRATULATIONS!

You've run the course and finished this part of the learning program. There is no secret to your success; it is the result of preparation, hard work and the learning you have completed. Well done! A lot of people would like to move mountains, but few of them are willing to practice on small hills. Congratulations on completing this first stage of your future career! A key to success is: study while others sleep, work while others loaf, prepare while others play and dream while others just wish. The future holds great opportunities for you in your career as a professional Taxi Driver. Success is connected with action and you have just taken the first steps to the start of a new chapter in your life. Congratulations on all that you have accomplished!