MARCH 19, 2021

The 2021 CIO of the Year® ORBIE® Awards program honors chief information officers who have demonstrated excellence in technology leadership. Winners in the Super Global, Global, Large Enterprise, Enterprise, Corporate & Nonprofit/Public Sector categories will be announced on March 26 at the virtual CIO ORBIE Awards.

KEYNOTE SPEAKER CHAIR LETTER LEADERSHIP AWARD An increasingly volatile world demands Technology has helped us adapt AI and data science are just two courage, strategy and new ways of doing and survive our new abnormal. pieces of the leadership puzzle. business. It’s CIOs’ chance to step up. CIOs have led that charge. DaVita CIO Alan Cullop explains. JONATHAN ROSE, PAGE 4 CRAIG RICHARDVILLE, PAGE 3 JENSEN WERLEY, PAGE 6

Robert Dixon, former CIO, PepsiCo

A SPECIAL SECTION PRODUCED IN PARTNERSHIP WITH COLORADOCIO 2 BUSINESS JOURNAL

CONGRATULATIONS 2021 COLORADOCIO AWARDS NOMINEES TIM APRIL JOYCE CROCKER LORIE HELMS KLAVS MILLER STEVE SHIRLEY Vail Resorts Tri-State Generation and Covius Procare Solutions Parkview Medical Center Transmission Association Inc. MICHAEL ARCHULETA STEVE HESS DANA MOORE JOHN SIMS ALAN CULLOP Children’s Hospital Colorado Mt. San Rafael Hospital DaVita, Inc. UC Health Entertainment DEV ASHISH TAMMIE HILEND CHAD MOSS RONNIE THOMSON JAMIE CUTLER Maxar Technologies IHS Markit Uplight ClearChoice Management Air Methods Corporation Services MICHAEL JEFFERIES CRAIG OPPERMANN ATILLA TINIC EILEEN BAINES Flatiron Construction CARRIE DAMON Boulder Community Health CoBank Centura Health JAMES JOHNSON ROGÉRIO PERES JAMES BARCIA Holland & Hart LLC JBS USA JAMIE TRUJILLO DEREK DE BASTOS GOAL Academy RE/MAX EchoStar STEPHEN KATSIRUBAS DAVID PIERCE VALERIE BARKER Hunter Douglas Canvas Credit Union SEAN TULEY PETE DUPRÉ Global Medical Response Summit Materials Elevations Credit Union JOHN KEENAN JOSH PINKERT ERIK BAROS United Launch Alliance Encana AARON TURNBULL DAVID EDINGER Synq3 Restaurant Solutions Bruin E&P Operating, LLC City and County of Denver FLETCHER KEISTER RUSSELL POOLE RICH BENNER Lumen University of Colorado - Denver CHANDRA VENKATARAMANI PAUL FARNSWORTH TTEC Wheel Pros DHI Group, Inc. NAYAB KHAN JEFF REIHL Ascent360 LexisNexis DARRIN VOHS DR. DAVID BESSEN GEOFF FELDER Arapahoe County Molson Coors Brewing TriZetto Provider Solutions a CAROL KLINE MICHAEL RHYMES Cognizant Company Gates CHARLES BILLINGS Empower Retirement MIKE WADE Professional Case Management CHUCK FREDRICK TerumoBCT National CineMedia TIM LANGLEY-HAWTHORNE CRAIG RILEY Hitachi Vantara Graebel Companies JAMES BOYCE PURNIMA WAGLE ServiceSource BRIAN GABBARD MICHAEL RINGMAN DCP Midstream Ball Corporation DAVID MARTIN Optiv International MICHAEL BUSH CHRIS WATKINS Colorado Rockies Baseball Club JASON GAEDTKE RENEE MARTIN STEVE ROBERTS Craig Hospital Major League Baseball Colorado Christian University Martin/Martin, Inc LUIS CANEPARI SCOTT WHITNEY Newmont JASON GIACHINO JOSH MASON RICK SCHOENHALS Natural Grocers Advanced Energy Cherwell Software Kroenke Sports & Entertainment KEVIN WILKINS VELIA CARBONI DR. MONIQUE SENDZE VF Corporation ROBERT GREEN SANDI MAYS City of Fort Collins Dizzion Zayo Group Colorado School of Mines BILL CASE CHRISTIAN WINWARD RANDY GROSS RANDEL MERCER AMIT SHARMA WOW! , Cable & Phone FirstBank Holding Company CompTIA CoorsTek The Western Union Company MICHAEL CASPER JAGANMOHAN GUDUR CHRIS MEYERPETER JOHN SHELLENBERGER RICHARD ZENI Simpson Housing Regis University Ardent Mills LLC Johns Manville Frontier Airlines

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2021 CIO OF THE YEAR

LETTER FROM THE CHAIR Pandemic elevates CIOs’ strategic role in 2021

ince last March, chief informa- across industries. In any gathering of ership to the next level through year- tion officers everywhere have CIOs, the answer is in the room. The round, member-led programs and S supported the largest work- challenge one CIO is facing has like- interaction. The power of CIOs work- from-home experiment in the history ly been solved by another CIO. What ing together — across public and pri- of the world. Thanks to these innova- was their experience? What did they vate business, government, education, tive technology leaders, most orga- learn? What would they do different- health care and nonprofit organi- nizations have managed to contin- ly? How could other CIOs benefit from zations — creates enormous value ue operating through this pandemic sharing their experiences? for everyone. disruption. There is no textbook for how to be a Together, we are transforming our Technology has enabled our new great CIO. The best way to sharpen your organizations with technology and virtual lives; provided access to enter- leadership acumen is to join a peer enriching our region and our world. tainment, food and products deliv- leadership network with other leaders On behalf of ColoradoCIO, congratula- ered to our homes; and connected working on solving similar challenges. tions to the nominees and finalists on us with colleagues, friends and loved The industries and size may be differ- their accomplishments and thank you ones. Technology has helped us adapt, ent, but winning approaches to effec- to the sponsors, underwriters and staff adjust and survive our new abnormal. tive leadership and problem-solving who make the ORBIE Awards possible. Without the leadership, planning and are transferrable. Every leader’s per- foresight of CIOs, conducting busi- Craig Richardville is Senior Vice spective is valuable and contributes to Sincerely, ness would be impossible under these President, Chief Information and the conversation — and everyone wins circumstances. Digital Officer of SCL Health. when leaders engage and share ideas, ColoradoCIO brings together lead- experiences and best practices. ing CIOs of Colorado’s largest organi- ful professional relationships with For over 20 years, InspireCIO has zations to help CIOs maximize their colleagues facing similar challenges, been inspiring CIO success through leadership effectiveness, create val- solving problems and avoiding pitfalls. the annual CIO of the Year ORBIE Craig Richardville ue, reduce risk and share success. Throughout this crisis, Colora- Awards — but this is just the tip of 2021 Chair, ColoradoCIO Through member-led, noncommer- doCIO members have collaborated the iceberg. By joining ColoradoCIO, SVP, CIO & CDO – SCL Health cial programs, CIOs build meaning- locally and nationally with CIOs from technology executives take their lead-

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Congratulations to the 2021 Colorado CIO of the Year Award Winners and Nominees 4 DENVER BUSINESS JOURNAL

2021 CIO OF THE YEAR

“This is the opportunity for CIOs to step up and take control of the digital agenda. Don’t abdicate that responsibility in this world of volatility. Step in and fill that void of leadership because every company is hungering for more leadership on digital.”

PROVIDED BY COLORADOCIO MARCH 19, 2021 5

KEYNOTE SPEAKER A volatile world creates unprecedented opportunity for CIOs Robert Dixon says tech leaders must learn to thrive in an uncertain future

BY JONATHAN ROSE | [email protected] | 303-803-9235

his year’s Colorado CIO of the Year Okta creates — I would be a customer for pace of change, but if you think things are ORBIE Awards keynote speak- those products, and I would have a view going to slow down on the other side of T er doesn’t see the world slowing “If you think and perspective on how those products this pandemic, think again, because the down anytime soon. In fact, to hear him would work at enterprises at the scale at world is just different now. As companies talk, the volatility we’re experiencing due things are which I provide that leadership. and enterprises go through managing this to the Covid-19 pandemic could very well So bringing that view and perspective pace of change and disruption, the way we just be the beginning. He says that pres- going to slow into Okta helps Okta think about ways in do business today and the way we think ents opportunity for tech leaders to step down on the which they can approach their customer about doing business in the future will be up within their organizations. base — first and foremost having that cus- the emphasis. Digital will be at the core of And Robert Dixon knows his stuff. other side of tomer view in the rooms with the execu- enabling that happen. The longest-tenured CIO in PepsiCo’s tives as we determine the future of Okta. So the speed of VUCA, speed of how history led the company’s implemen- this pandemic, one changes and adjusts to VUCA, and tation of information technology and think again, This past year has accelerated trends in the speed of how one introduces respons- IT risk-management solutions world- a lot of industries that many expected es to potential disruptions to the way you wide. Before that, he was a 30-year vet- because the to take at least five years, all powered by do business — speed will be one of the core eran at Procter & Gamble. He’s a board technology. I’ve talked to several compa- determinants of being successful. member at health care company Anthem world is just nies, clientele and customers who’ve said Inc. (NYSE: ANTM), Build-A-Bear Work- different now.” just that — they planned to implement a What’s the one thing you hope people shop Inc., tech company Okta (Nasdaq: certain platform, and it was supposed to listening to your keynote at the ORBIE OKTA) and construction firm Gilbane be a five year journey — and it all got com- Awards walk away with? The most import- Inc. He also runs his own consulting firm, pressed into months. ant thing I think people need to under- The RD Factor. I don’t know if it’s a surprise, but what’s stand, know and appreciate is that this is amazing is the agility that, in particular, volatile world and it’s going to always be a This Q&A was edited for style, Robert Dixon is the IT organizations have demonstrated. volatile world. The volatility will look dif- clarity and brevity. former CIO of PepsiCo And that businesses have pivoted from ferent from year to year but there’s going and the keynote the current ways of doing business. All of to be volatility and that’s just the way the Tell us about the throughline from speaker at the 2021 a sudden their revenue dries up because world is. What your readers need to under- Procter & Gamble to PepsiCo to Build-a- Colorado CIO of the of the world blowing up, and they have stand is that surviving, finding ways to sur- Bear and your more recent boards. Even Year ORBIE Awards. to find new ways of creating revenue and vive in this type of world, is necessary — though the businesses are different, if serving their customers — because the old but it’s not sufficient. you think about some of the themes and ways just don’t exist anymore and technol- What I think is most important is you opportunities that are being discussed ogy is at the absolute core of that. have to learn how to thrive in the world in the C-suite and the boardrooms, it all It’s kind of refreshing to see some of of volatility and that goes back to under- has to do with how enterprises can cre- these just walls come down — they just standing how you deal with change. It goes ate more value for their shareholders and come crashing down because they’ve got to back to understanding how you deal with other stakeholders. And one of the pri- find ways to connect people remotely now. your ability to pivot and do things different mary tenets of creating more value is the It’s not an option now; it’s absolutely at the when it’s pretty obvious that the old way whole digital phenomenon that’s going core of the way a company does business. won’t serve the constituents of the future. on right now. There’s a courage element to this as well At its core, digital has some fundamen- What trends do you think are here to — dealing with the unknown and being tal elements that transcend all industries. stay? First and foremost is this theme comfortable going into environments you It’s just understanding how those elements around “VUCA” — it’s a military term, and never thought you’d have to deal with. play out in the industries — but you have to it’s something that I learned many, many This is the opportunity for CIOs to step look at it from a very similar perspective. years ago about the fact that the world is up and take control of the digital agenda. volatile, it’s uncertain, it’s complex and Don’t abdicate that responsibility in this What can a tech company like Okta learn it’s ambiguous. And at some point, some- world of volatility. Step in and fill that void from a consumer-packaged-goods behe- where in the world, there’s always a VUCA of leadership because every company is moth like PepsiCo? Okta is an incredi- event going on. hungering for more leadership on digital. ble technology company. They’re build- And what’s important about VUCA is This is our moment. Let’s figure out ing platforms that will help develop trust that it’s the constant now. Volatility is the how to take it to a movement and not just between the users and the services by constant and it’s going to be the way we do one point in time. improving the way that identities are man- business. Now we just hope that it’s nev- aged. And they don’t do this just for small- er at the level of volatility that we’ve been Pandemic escape: I’m a garden and land- cap businesses or startups. They do this for experiencing the past 12 to 18 months — scape nut. I spend a lot of time outside in the world’s largest organizations. but we live in a VUCA world. the yard when weather permits. There’s Somebody like me who has gone The pace of change is not going to slow something about nature that’s calming through the role using the products that down. VUCA accelerated even more the and comforting for me. 6 DENVER BUSINESS JOURNAL

2021 CIO OF THE YEAR

“I’ve been doing this for more than 30 years now. People are like, ‘Does it get tired or old?’ Every day it’s super exciting. We’re doing it to make a real difference in people’s’ lives.”

PROVIDED BY COLORADOCIO MARCH 19, 2021 7

LEADERSHIP AWARD

DaVita CIO Alan Cullop leads tech team with AI, data science — and listening Cullop’s IT strategy enables patient-centric care

BY JENSEN WERLEY | [email protected] | 303-803-9232

lan Cullop took the opportu- with our business partners. I start any problem, the more likely we are nity to learn coding languages bright and early on calls aligning our to get the best solutions,” he said. “I’m A on an old keypunch at his first “I’m someone teams, projects and initiatives. ... A lot someone who is eager to listen and job, a then-startup called MCI, and of my day is spent interacting with our eager to collaborate. I may have a per- transformed it into a career leading who is eager to business teams and clinical teams to spective, but it’s a perspective every- the information technology strategies listen and eager make sure we’re being a good partner one knows I expect debate on, and it’s of one of Denver’s largest companies. and enabler for the vision and where often changed through that debate. I Cullop is now chief information to collaborate. we all want to go.” also have a big focus on diversity and officer for DaVita (NYSE: DVA), where That vision is patient-centric care, belonging. It’s the diversity of opin- he leads the implementation of the I may have a and Cullop is using his role as CIO ions that make you special.” health company’s technology efforts. perspective, but to bring that goal to life through Cullop’s advice to anyone who is Throughout his career, Cullop technology. entering a career of information tech- worked in many different verticals and it’s a perspective “IT is well-positioned in terms of nology or who is interested in becom- focused a lot on business-to-consum- the power and what it can bring to help ing a CIO themselves is to stay curious. er interactions. But when his father everyone knows monitor patients and their conditions; “It’s what keeps it fun. It’s constant- got sick with kidney disease, he expe- I expect debate we get a lot of information,” he said. ly changing,” he said. “If you’re not rienced the health care system and its His team is using features like arti- someone who embraces change, this patient interactions and thought that on, and it’s ficial intelligence and data science to might not be the field for you.” maybe there was something he could better use the patient information He also encourages everybody in bring from the consumer space to often changed DaVita has access to, sort it in a quick IT to use their voice. The career track health care. through that and timely way, and then use it to bet- might have a reputation of being full of He met with now-CEO Javier Rodri- ter interact with other health systems introverts, but he said he doesn’t think guez, who shared a similar vision. debate.” and doctors to better serve the patients. that’s entirely accurate. Cullop joined DaVita, which specializes “IT energizes and excites me,” he “If you’re fortunate enough to be in in kidney care and dialysis, nine years said. “I’ve been doing this for more the field and you’ve got the skills and ago and become CIO three years ago. than 30 years now. People are like, intelligence, don’t be a wallflower,” he His day-to-day is focused on bring- ‘Does it get tired or old?’ Every day it’s said. “Speak up and make sure your ing people and their ideas together. super exciting. We’re doing it to make voice is heard. ... We all communicate “To me, it all starts with teams,” a real difference in people’s’ lives.” in different ways and are all unique Cullop said. “I focus a lot of my efforts And it starts by listening. individuals. IT is ultimately a team and energy ensuring our IT team, “I’m a big fan of the more eyes we sport. All of these areas have to come which is a diverse group of skill fits can have on any problem and the more together, and you have to be commu- and backgrounds, is paired up well diverse perspectives we can bring to nicative to get successful outcomes.”

DaVita CIO Alan Cullop is the Leadership award recipient in the second annual ColoradoCIO ORBIE Awards. 8 DENVER BUSINESS JOURNAL

2021 CIO OF THE YEAR

SUPER GLOBAL FINALISTS Organizations with over $2.5 billion annual revenue & multi-national operations

LUIS CANEPARI VELIA CARBONI BRIAN TIM LANGLEY- CHAD MOSS VP & CIO, Newmont EVP & chief digital GABBARD HAWTHORNE Partner & CIO, IHS Markit and technology officer, Canepari joined Newmont VF Corp. VP IT and services, SVP & CIO, Moss leads IHS Markit’s in April 2019 after a seven- Ball Corp. Hitachi Vantara global-technology year stint as vice president, Carboni is responsible for operations and strategy. He technology. As CIO, he leads the integration of world-class Gabbard has more than Langley-Hawthorne is a oversees the intelligence Newmont’s IT organization, digital capabilities across 25 years of experience people-focused, global company’s global driving and overseeing all of VF Corp.’s brands and leading transformational high-tech and fintech datacenter services, service enterprisewide plans to global functions. She leads change within large global executive. His work at management, business realize further value from the Fortune 260 company’s companies spanning multibillion-dollar, global planning, architecture the mining company’s digital strategies to create many industries including Hitachi Ltd subsidiary Hitachi and planning, and digital strategic business and meaningful connections manufacturing, CPG, retail, Vantara focuses on data workplace solutions. His technology investments. He and consumer experiences and storage, data management, group also serves IHS was previously director of while driving growth. She managed services. His analytics software and Markit’s 160,000 global engineering and construction previously spent 24 years leadership has focused services. His prior work employees. His more than 25 at AES Corp. at Fidelity Investments, on transforming the way includes leadership at years of experience include overseeing emerging organizations work across Western Union, where he work in financial services, SUCCESS STORY: platforms. support functions. Prior to delivered the first phase of telecommunications and its largest technology “In 2019, Newmont acquired Ball Corp., he worked for software. project at the time. Goldcorp to form the world’s SUCCESS STORY: Aramark, Target leading gold company. This and Cargill. SUCCESS STORY: “As the impact of Covid-19 SUCCESS STORY: acquisition initiated a massive began to accelerate, we “The combined capabilities SUCCESS STORY: IT integration effort. Under quickly pivoted to help our “Within my first year of being that we have gained through my leadership, we have brands and consumers to “Within 20 months in this named a CIO, I substantially the merger of IHS & Markit standardized our systems react to significant change. role, my leadership team completed the merger of is my success story. We and leveraged economies We implemented buy-online/ has substantially changed a 4,000-employee global- have had a significant of scale to renegotiate pickup-in-store, ship-from- the dynamic of how our services company, enabled transformation of our improved agreements. We store and curbside in select business units at Ball view about 12,000 company technology, people, process improved service delivery locations within two months. the IT contribution. Having employees to work from and, most importantly, our through a redesign of the This rapid deployment of true re-envisioned the operating home with minimal to no culture. The transformation operating model and, thanks omnichannel solutions kept model of IT, and reorganized disruption, and championed has put IHS Markit in a to the work of the team in associates and consumers accordingly, we are now the largest ever surge position of strength, relative late 2019 to upgrade the safe and helped VF in its recognized as a strategic in learning and formal to our rate of innovation, company network and successful efforts to not close partner to our overall success certifications for my team. business alignment and backbone, stores or furlough staff. These here at Ball — as proven by I am most proud of is my agility. The pandemic Newmont was able to move to capabilities’ overwhelming the substantially increased team and I achieving all of demonstrated the results seamlessly to remote working. success quickly led to investment that Ball has this starting just one month through our near-seamless Despite the challenges of the acceleration of a VF made and will make over the after the first Covid-19 case transition to remote work Covid-19, we continued with Engineering omnichannel next five-to-seven years. We was diagnosed. In what globally. I am also very proud hardware modernization platform solution to serve have secured and stabilized was an unprecedented year, of our company, starting and upgrades, eliminated other EMEA and NORA our foundation, implemented where the new rulebook was with our CEO, and our thousands of obsolete brands within five months.” enabling technologies, being continually figured commitment to making a systems and delivered invested in our leadership out, my global team not only difference around diversity, multiple infrastructure talent and created a vision delivered, but adapted equity and inclusion for our modernization projects.” and roadmap to sustain and and thrived.” employees.” support our tremendous growth as a company.” MARCH 19, 2021 9

Humanizing Technology for Flourishing Communities Congratulations to our SVP and Chief Information Officer, Carrie Damon, a finalist in the Colorado CIO of the Year ORBIE Awards. Carrie, your personal mission to improve the lives of others is felt each day in the work you do to inspire whole person care across Colorado and western . Thank you for your innovation and leadership to help amplify our 139-year-old healing ministry and to drive health forward.

Centura Health does not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, and marital status in admission, treatment, or participation in its programs, services and activities, or in employment. For further information about this policy contact Centura Health’s Office of the General Counsel at 1-303-673-8166 (TTY: 711). Copyright © Centura Health, 2021. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-303-643-1000 (TTY: 711). CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-303-643-1000 (TTY: 711).

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2021 CIO OF THE YEAR

GLOBAL FINALISTS Organizations with over $1 billion annual revenue & multi-national operations

JASON TAMMIE SANDI MAYS MICHAEL CHANDRA MIKE WADE GIACHINO HILEND co-founder, CIO & CXO, RINGMAN VENKATARAMANI SVP global technology Zayo Group and enterprise PMO, CIO, TTEC VP, IT, VP IT and facilities, CIO, TELUS TerumoBCT Advanced Energy Maxar Technologies Mays’ passion is International providing an effortless Venkataramani joined Wade has overall Giachino is responsible Hilend is a customer experience Ringman started his TTEC in 2019. Prior to responsibility for for strategy and collaborative leader for both internal and career as a bike-shop joining TTEC, he was Terumo’s global operations of Advanced with a proven track external customers. mechanic but says it CIO at Convergys. IT function and Energy’s global record of executing Prior to joining was a natural transition He previously served supports its mission, technology systems complex programs Zayo, she served to go from fixing bikes as COO at Aegis vision and values across more than 25 and transforming in management to fixing IT solutions. Communications, CEO by setting strategic office locations and technology positions at ICG Prior to joining TELUS, at Swift Response, and direction to support more than 10,000 capabilities through Communications, Level he was VP of global held other leadership global information employees. His nearly times of change in 3 Communications, infrastructure at positions during systems requirements 30 years of experience various industries. MFS Telecom and Teletech (TTEC) and a his tenure at Chase throughout the as a global IT executive She is passionate WorldCom. Mays is a network consultant for Manhattan Bank. He has company. He has includes experience about diversity and champion for diversity IBM Global Services. a successful history of over 25 years of IT in high technology, developing new talent in the tech community He’s reduced operating delivering operational experience in diverse manufacturing and in the technology and serves on the costs by more than excellence through industries and held telecom, including industry. She’s been Latino Leadership 20% in his prior roles robust processes. leadership/technology executive roles at involved with 40-plus Institute board and while increasing system positions at Janus Hypercom/Equinox mergers, acquisitions others. availability to 99.95%. SUCCESS STORY: Capital Group and Payments and and divestitures. “When Covid-19 hit, UMB Bank. Pricewaterhouse- SUCCESS STORY: SUCCESS STORY: we closed 100-plus Coopers. SUCCESS STORY: “Zayo provides mission- “This year, many CIOs locations. My team SUCCESS STORY: “Maxar is the result critical had to support a newly made arrangements for “I consider our ability SUCCESS STORY: of several legacy to the world’s most remote workforce. displaced employees to to not miss a beat as a “When I joined businesses merging; impactful companies, TELUS International receive computers and global, critical industry Advanced Energy when we decided fueling the innovations was able to do this connectivity at home. company during as vice president of to all be known as that are transforming seamlessly with TTEC’s entire business the pandemic to be information technology, Maxar, the MaxIT our society. I have a our cutting-edge IT was in jeopardy. We one of the greatest the company desired to Transformation was very diverse technical infrastructure and moved 45,000-plus accomplishments of create a world-class IT born. This foundational team (57% female and continued with business employees to remote my career. We had the environment to enable infrastructure 33% underrepresented as usual, garnering work. I worked to necessary systems, significant organic and program unified all IT minorities) that builds confidence from ensure we mobilized support structures and inorganic growth. This resources across the applications which clients and prospects. while working with infrastructure already required an across- company to create a accelerate revenue We also launched local internet providers all in place to allow our the-board capability seamless experience growth by making it TELUS International as many didn’t have workforce to not miss assessment and a vision for all employees and easier to sell and retain Digital Solutions, a sufficient internet or it a day. We kept our six of what was needed reduce information revenue. We partner and new business unit that was costly. This allowed global manufacturing to build a dynamic, silos. Streamlining collaborate closely with encompasses digital- TTEC to continue to sites open and world-class IT team. collaboration, other teams to achieve solutions engineers, serve our customers, functioning, and all Together, we have made software development cost savings through developers and our who rely on us to our other employees huge strides in building infrastructure and automation. Our innovation lab — an keep their businesses were able to effectively a modern, best-in-class standardizing our results are measured investment in R&D afloat during Covid-19. work remotely on Day IT environment — from security posture through promoter to develop and test This success drove One. We have had very ERP consolidations enabled Maxar to scores (NPS), effortless digital customer the market cap of the few issues and have to best-of-breed seize new market scores and employee experience solutions. company up by over $1 also stayed on track applications and opportunities and satisfaction scores We also integrated billion in 2020.” to deliver three major, cloud infrastructure to accelerate time to that are the best in the team members from new global system cybersecurity — that has market. This program industry. We take pride recent acquisitions, implementations during supported and enabled also happened while in our values and believe contributing to our the pandemic.” AE’s transformation simultaneously shifting that innovation can growing workforce, to a global, top-tier 75% of our workforce happen every day.” capabilities to deliver industrial technology to full-time work- exceptional solutions company with over from-home nearly and, finally, the 300% revenue growth overnight at the start of confidence in closing in the last six years.” the pandemic, which another acquisition.” presented its own unique IT challenges.” MARCH 19, 2021 11

™ The Adaptive Network A network that grows smarter, more agile, and more responsive EVERY DAY 12 DENVER BUSINESS JOURNAL

2021 CIO OF THE YEAR

LARGE ENTERPRISE FINALISTS Organizations with over $1.2 billion annual revenue

JOYCE JAMIE CUTLER CARRIE DAMON CAROL KLINE ATILLA TINIC PURNIMA SVP of IT and CIO, CIO, Centura Health CIO, Empower SVP & CIO, CROCKER Air Methods Corp. Retirement DISH Network WAGLE CIO and senior Damon is responsible CIO and digital manager IT, Cutler has more than 20 for strategy, execution Kline provides Tinic leads IT strategy transformation leader, Tri-State Generation years of experience in and support of all strategic IT leadership and operations for DCP Midstream and Transmission technology, consulting clinical and business by working with DISH TV, SLING Association Inc. and corporate systems, informatics, Empower’s technology TV, and at Wagle is responsible for management. He’s held architecture, data and and business teams DISH Network. He DCP Midstream’s digital Crocker is an executive leadership positions analytics, infrastructure to define and deliver delivers innovative strategy and leads all leader with proven in the hospitality, and operations, IT strategy and technology services technology groups expertise in information technology, oil and gas, security, project capabilities across the and solutions for best- within the company, technology, enterprise medical, transportation management and company. She is a key in-class customer, including cybersecurity risk management, and tourism sectors, business relationship contributor to business- employee and and robotic process program management, including leadership management. Prior to to-business and partner experiences. automation. Her 25 change management, roles at QEP Resources joining Centura, she business-to-consumer Tinic’s 25-year IT and years of expertise organizational and MarkWest Energy was the vice president engagement strategies. telecommunications driving innovation and development and Partners. Outside of of IT at Molson Coors Before joining Empower career includes culture change includes solutions delivery. In work, Cutler is a true Brewing Co. where she in 2019, she held leadership roles at global leadership with her 30-plus years in Colorado fitness lover. implemented a new leadership roles at CenturyLink, Level 3 teams in more than 20 both public and private organizational strategy Conduent, TeleTech Communications and countries. Wagle serves sectors, Joyce has SUCCESS STORY: and structure. (TTEC) and EchoStar. . on Colorado Technology held senior leadership “I was hired toward Association’s board of roles at Harris County, the end of 2019 to turn SUCCESS STORY: SUCCESS STORY: SUCCESS STORY: directors. Waste Management, an underperforming “My greatest “We built a team “My greatest Dell Computers, and SUCCESS STORY: IT function into a accomplishment has that can execute. We accomplishment in my America West Airlines. growth-enabling been aligning the focused on defining current role has been “Purnima is a group. We made that incredible people in a clear strategy, enabling our digital transformational SUCCESS STORY: change in 15 months, IT with the incredible organizational future and helping business technology “Legacy system during a pandemic, caregivers across alignment, launch new lines of leader who elevated IT transition, footprint and simultaneously Centura Health to prioritization, business. This includes and amplified speed to consolidation moved the company deliver solutions to program execution, DISH TV, SLING TV, returns. DBJ recognized and continued IT to remote work across support our community accountability and OnTech, Boost Mobile Purnima as a 2020 transformation in 5,500 employees and during Covid-19. IT top-to-bottom and the build of our Top Women in Energy support of our mission over 400 locations. closely partnered communication. 5G network. On this and DCP was selected to ‘build and maintain Certainly, all IT leaders with the business We built a multiyear journey we have by WEF as a global low-cost highly-reliable had a challenge of to implement Covid strategy and delivered implemented an award- lighthouse for deploying systems’ continue moving to remote in surge plans in our the first year as winning agent tools 4IR technologies at to be both a great 2020, however we hospitals, deliver committed. We suite and leveraged scale. Purnima created accomplishment and reduced spend by $5 care to our patients delivered key business various cloud-native the CIO function by an ongoing journey. million, hired 10 new through virtual care, transformation platforms that have integrating OT, IT Transitioning to SaaS IT leaders, created manage and support initiatives: 1. Moved us on our way to and digital product solutions allows for new data science our associates who nearly 500 applications fulfilling our vision of an development; reduced long-term teams and completed were Covid-positive, to the cloud; 2. intelligent enterprise. established an IT costs, scalability, let’s significant acquisitions and implement new Delivered on our API The intelligent transformation model us adapt the solution and projects adding solutions for vaccine strategy as part of our enterprise consists with demonstrated to our business as it to top-line growth clinics. We made modernization plan; 3. of catalog-driven ROI; Introduced LEAN changes, and provides during the pandemic, hundreds of changes in Enhanced our security platforms that leverage thinking; leveraged flexible and accessible which is a different our electronic medical posture through a intent-based workflows, external partners for alternatives to real-time level of achievement records system to focused program; 4. embedded cognition innovation in tech information when and and my team’s biggest improve efficiencies Built a global delivery and open APIs. Looking ventures; deployed where it suits each accomplishment with all of new Covid model; 5. Underran our to the future, we are disruptive/emerging employee. Continuing to date.” protocols. This allowed budget by $9 million! well-positioned to technologies, AI/ML, to mature our IT our caregivers to spend More important — we support our whole robotics and predictive operations, planning more time where they built strong business family of brands.” analytics; and set up a and people to provide want to be, with relationships and digital twin for improved robust solutions is the our patients.” gained the confidence decision-making.” cornerstone of our of our leadership efforts allowing IT be a and the broader true business partner to organization.” the organization.” MARCH 19, 2021 13

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2021 CIO OF THE YEAR

ENTERPRISE FINALISTS Organizations with up to $1.2 billion annual revenue

DEV ASHISH EILEEN BAINES RICH BENNER BILL CASE GEOFF FELDER CIO, ClearChoice SVP & CIO, CoBank CIO, Wheel Pros CIO, WOW! Internet, CTO, TriZetto Management Services Cable & Phone Provider Solutions Baines manages the IT Benner is an IT strategist a Cognizant Company Ashish leads ClearChoice’s division and is responsible and digital transformation Case is an entrepreneurial information technology and for IT enterprise and solution executive who, over a 25- executive with more than Felder brings over 30 years of analytics groups for a fast- architecture, software and year career, successfully 25 years of technology, experience leading complex growing customer footprint. platform development, IT developed and implemented operations, human resources product development His 18 years of experience in infrastructure, IT operations, digital strategies at Fortune and business development programs, from ideation health care and health-care end-user computing and 500 companies. Benner experience in the cable, to commercial launch and IT include management and support. Her 20 years of has been asked to speak business services and health sustainment. He’s responsible senior leadership roles at Epic experience includes work at industry conferences, care industries. At WOW! for managing all aspects Systems, DuPage Medical with Western Union, Janus consult, share experiences He leads the company’s IT, of TriZetto’s software Group and GoHealth Urgent Capital Group, JPMorgan and and provide advice with technology-transformation development lifecycle and Care where he built out the CoBank. Her approach is to peer companies to help with and program-management oversees cloud operations company’s IT and revenue run IT like a business. their digital transformation teams. He’s held executive and overall infrastructure cycle arms. journeys. roles at AT&T Broadband strategy. He previously held SUCCESS STORY: () and Teletech executive roles at a variety of SUCCESS STORY: “Leading the IT organization SUCCESS STORY: (TTEC). organizations. “My success is defined by and our transformation “Wheel Pros, based in SUCCESS STORY: the impact that my team and into a highly effective and Greenwood Village, is a SUCCESS STORY: I can have on the broader business-aligned team is my “In the very early stages rapidly growing company “In 2020, WOW! saw organization and how we greatest accomplishment of the Covid-19 pandemic, that specializes in a dramatic increase in can enable our clinical teams to date. With the support the decision was made to designing, marketing, and throughput and quality to deliver life-changing of key executives, business go to 100% remote work. distributing high-quality of IT delivery, completing transformations for our partners and colleagues This decision was made to aftermarket automotive nearly 50 major business patients. As the organization across the bank — and protect our employees and products including wheels, initiatives— double from dealt with the impact of a strong IT team — key to ensure that we could suspension and accessories. 2019 and over four times Covid-19, the IT team rallied facets of IT’s transformation implement our business As CIO, Rich led Wheel Pros the volume from 2018. to enable remote work almost include running IT like a continuity plan in an orderly through a business-critical We achieved 95% on-time overnight, implemented video business by leveraging fashion. While still navigating digital transformation. In delivery, delivering IT services consults for our patients at a the Technology Business through a pandemic and short order, he was able to nearly 10% below budgeted week’s notice and enabled 3D Management framework and optimizing our remote- establish a new direction for costs. We deployed WOW!’s printing of personal protective setting IT strategy aligned work model, Cognizant IT leading the team through first IP-based video services equipment amongst other with business strategy and was hit with a widespread a complete transformation, platform, WOW! tv+, as well as projects. The technology- digital transformation. The ransomware attack. Without delivering a resilient network, a series of customer-centric driven way of conducting transformation enabled hesitation, the entire team comprehensive cybersecurity, systems and automation business is here and our IT to successfully pivot in stepped up to protect our improved enterprise to better serve customers’ team is delivering a great March 2020 to support the customers’ data and ensure capabilities, advanced growing broadband needs. experience for our doctors transition to 97% remote work critical services weren’t sales analytics, and new We realized these exceptional and patients.” in response to Covid-19 which disrupted. The pandemic customer-facing platforms. achievements and supported accelerated components of and ransomware attack were His leadership has shifted the the change to a remote the technology strategy.” significant challenges that IT organization to become a workforce model amid an were overcome through business enabler and ensured unprecedented increase professionalism and team the company can achieve in consumer demand for dedication.” their exponential growth.” broadband services during the Covid-19 pandemic.” MARCH 19, 2021 15

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2021 CIO OF THE YEAR

CORPORATE FINALISTS Organizations with up to $500 million annual revenue

CHARLIE MIKE BUSH PAUL JAMES JOHNSON KLAVS MILLER BILLINGS senior director of IS, FARNSWORTH interim CIO & CISO, CTO, Procare Solutions Colorado Rockies Holland & Hart LLC CIO & VP of IS, Baseball Club CTO, DHI Group, Inc. Miller’s leadership approach Professional Case Johnson’s 25 years in is based on empowering Management Bush leads all technical Farnsworth is an experienced his talented teams and a leader with a strong focus on information technology aspects of the Colorado includes leadership within willingness and ability to Billings joined Professional Rockies at Coors Field, Salt technology driving business understand details — jumping objectives. He’s responsible both government and the Case Management as CIO River Flats and the team’s private sector in Fortune in to help when needed. in 2019. His 25 years of IT Dominican Academy. for the IT, engineering and He’s focused on outcomes, development teams at DHI 100 and 500 companies. He management experience He’s currently focused on supported the PU-238 power and values both effort and includes executive roles at providing IT services for Group. Prior to DHI, he was success. Prior to Procare, CTO at Reed Group and pack for the Cassini Space LT Trust Company, Fiserv, the Coors Field-adjacent Mission and the Accelerator Klavs held tech leadership First Data and development McGregor senior vice president of positions at DHI/Dice.com, information technology at Production of Tritium project. Communications, where he Square. He works with Johnson developed and onTargetjobs, Quark, Vericept led software development, Colorado Technology . He and Baan. has served on various boards. implemented the IT Security software quality, program Association and volunteers Strategic Plan for Denver management, security and to help the unhoused at International Airport. SUCCESS STORY: compliance teams. Billings Marisol Home. SUCCESS STORY: “Procare has delivered child started his career with “I, together with my SUCCESS STORY: care management software Deloitte & Touche. SUCCESS STORY: leadership team, transformed “Seamlessly transitioning to thousands of providers for “The Rockies IT team has our go-to-market strategy, over 30 years. One reason SUCCESS STORY: starting with our engineering the entire firm to remote been able to stand up several work and the ongoing we’ve succeeded is through “In 2020, I led a digital large-scale technology and development capabilities. technology investments Shifting to a domain-driven technology support needs transformation which initiatives. We continue to of clients and lawyers and M&A. While beneficial, enables PCM to hire 200 to keep our end users and fans model, our team collaborated acquisitions have resulted in with the product organization without interruption is my 300 nurses per month, visit delighted with an extremely greatest accomplishment. silos. I’ve reimagined a cross- nursing homes and schools lean staff. The baseball fan to prioritize critical projects. functional team to harmonize We accelerated the delivery I incorporated security in with global pharmaceutical experience is evolving, and all aspects of transition to a disjointed organization. By companies helping prevent the Rockies want to be in the of product features allowing introducing of a number of more technologists to maintain client requirements thousands of vulnerable front of the technology while and best-in-class practices. industry best practices and citizens from contracting also maintaining a traditional find a perfect job, while tools, we’ve quickly launched enabling employers to fill Proactive planning was key. Covid-19, and handle 9,000 baseball atmosphere. We are Anticipating supply-chain game-changing technologies shifts per week. We integrated building McGregor Square vital technology roles. We like contactless check-in to also moved our global teams disruptions, I preordered employee data across multiple which will be a technological laptops and held laptops help child care businesses cloud platforms and innovated marvel and a hub of urban to work remotely, provided more safely navigate new levels of support for our planned for off-lease. The an automated workflow. activity for baseball fans planned tabletop exercise Covid-19. While innovating, PCM created a complex, and non-baseball fans alike. organization and included we have also implemented upgrades to software and of the newly revised custom eligibility engine and These accomplishments Business Continuity Plan was operational excellence and integrated it with Workday are significant and have equipment. All efforts achieved significant expense empowered our internal team immediately transitioned to and to comply allowed the Rockies a real time Covid-19 incident savings by investing in systematically with state- technology approach and members to work efficiently modern cloud technologies.” remotely to ensure no response using the plan’s based licensing requirements. implementation to surpass pandemic module. The result PCM’s early adoption of many sports teams in disruption in service to our customers.” was transitioning 910 people ’s pre-release comparable markets.” traditionally working in the security features ensured office to working from home data are made secure and in two weeks.” facilitated rapid achievement of GDPR, HIPAA and CIS20 compliance programs.” MARCH 19, 2021 17

To learn more, visit zscaler.com 18 DENVER BUSINESS JOURNAL

2021 CIO OF THE YEAR

NONPROFIT/PUBLIC SECTOR FINALISTS Government, education, and nonprofit organizations

DR. DAVID BESSEN MIKE JEFFERIES DR. MONIQUE CHRIS WATKINS KEVIN WILKINS director, IT, & CIO, VP & CIO, Boulder SENDZE director of IT, CIO, City of Fort Collins Arapahoe County Community Health Craig Hospital CIO, Colorado Wilkins joined the City Bessen has established IT Jefferies is responsible for School of Mines Watkins leads IT at of Fort Collins in 2020, governance at Arapahoe implementing technology rehabilitation facility Craig providing strategic oversight Sendze leads Mines’ County since he entered solutions at Boulder Hospital. Prior to this role, of citywide digital and Information & Technology the role in 2011, converting Community Health that he served as senior director technology capabilities. His Solutions (ITS), which the IT department to a advance provider capabilities of infrastructure for Centura 25 years of IT includes work has responsibility for bimodal operation and using and operational efficiency. Health and systems director in several global industries. universitywide academic, innovative technologies to Prior to this role, Jefferies was for computer operations He’s served in strategic, administrative, data/analytics, drive government efficiencies vice president of information at Presbyterian/St. Luke’s executive roles at Travelers, and research technology and foster collaboration. systems at Longmont United Medical Center. Before and GE/Swiss Re, where services and support. Her He was previously in the Hospital and previously entering health care, Watkins he led several enterprise more-than 20 years of media industry where he worked at ACS/Xerox and was computer operations technology functions, driving technology leadership in served as VP and CIO of McKesson providing IT manager for Denver forward digital strategies. state and local government MediaNews Group. solutions to hospitals across operations at what is now include roles such as director the country. Time Warner. SUCCESS STORY: of information technology, SUCCESS STORY: SUCCESS STORY: chief technology and “I joined the city as its new “The words ‘innovative’ SUCCESS STORY: CIO in 2020. Within three “In the span of four years, innovation officer, and and ‘government’ don’t chief operating officer. “I created a five-year strategic weeks, the pandemic hit, frequently appear in the same we transformed our health plan when I first arrived at forcing Fort Collins into crisis system through technology, sentence, but the Arapahoe SUCCESS STORY: Craig Hospital that I have mode: Offices were closed County Government IT but it was an employee- successfully implemented. As with 70% of employees “My proudest team has been incredibly first strategy that made it a result, I was able to apply sent home to work. Public accomplishment has been innovative. We have built possible. We invested first and obtain membership for meetings needed to be how I have led the IT team a highly efficient product in our people and gave Craig Hospital in the Colorado virtualized. During the coming through building a culture that saves taxpayers $1.4 them the support they Regional Health Information weeks, 15% of our IT team of belonging through open million annually and became needed to succeed. With a Organization as the first long- contracted Covid-19, severely roundtable discussions on a SaaS provider to other clear vision of a three-year term care facility in Colorado. impacting our service levels issues of equity, diversity counties which wanted to transformation, the team In addition, I successfully and emotional impact as and inclusion, and moving adopt the tool, resulting in a rallied and put in long hours built a vision for collecting one of our colleagues spent the team from awareness new revenue stream for the to support our mission. The discrete data for the purpose 39 days in ICU. I responded to action. Recognizing the county. IT is now launching a result was a $34 million of developing advanced immediately, mobilizing personal impact recent countywide digital strategy technology overhaul that analytics for improved a citywide task force to events in the country focusing on making citizen was so well implemented outcomes and to substantiate implement new, innovative were having on diverse interactions and transactions that it paid for itself while the Craig success story by solutions that will benefit our team members in my with government ‘frictionless’ also driving substantial obtaining board approval city, businesses and residents department, I created an and easy. Using technology improvements in the quality and funding to convert our for years to come.” opportunity for the team to and optimized business of medical care and patient Electronic Medical Record voluntarily discuss issues processes, we will increase satisfaction. When we put to an Epic Electronic Health of race, share perspectives, efficiencies and lower costs, people first, results follow.” Record in 2020.” experiences, and talk about in addition to transforming IT what this meant for them as operations through system individuals, an IT team and consolidation.” for the School of Mines. Our model has been adopted by other units on campus.” MARCH 19, 2021 19

WHO’S WHO

OFFICERS

CHAPTER CHAIR VICE CHAIR MEMBERSHIP CHAIR PROGRAMS CHAIR AWARDS CHAIR

CRAIG RICHARDVILLE EILEEN BAINES CHRIS MEYERPETER JAMES CAPPS WAYNE WHITE SVP, CIO & CDO, SVP & CIO, CoBank CIO, Ardent Mills Managing Director, CIO, ResultsCX SCL Health BlackRock

RICH BENNER VELIA CARBONI JOHN EDWARDS TAMMIE HILEND JAMES JOHNSON Chief Information Officer, Executive Vice President, SVP/CIO, Red Lion Hotel Vice President Interim CIO & CISO, Wheel Pros Chief Digital Technology Corporation IT & Facilities, CIO, Holland & Hart, LLC Officer, VF Corporation Maxar Technologies

PAULA KAUTZMANN VIN MELVIN MICHAEL RINGMAN RUSS TRAINOR CHANDRA CIO, Colorado Access CIO, Arrow Electronics CIO, Telus SVP IT, Denver Broncos VENKATARAMANI Football Club Chief Information Officer, TTEC 20 DENVER BUSINESS JOURNAL

THANK YOU TO THE 2021 COLORADO CIO OF THE YEAR® AWARDS SPONSORS

______PRESENTED BY ______

______SPONSORED BY ______

MEDIA SPONSOR