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Property Edition 1 Issue 40 - Spring 2021 iMindingntouch Gibraltar’s Business PROPERTY EDITION INSIDE: Preparedness It is during our The success and the property darkest moments of a business market in that we must should start with challenging times focus to see the the health and light wellbeing of its employees intouch | ISSUEwww.gfsb.gi 40 | SPRING 2021 CONTENTS 3 05 MEET THE BOARD 06 CHAIRMAN’S FOREWORD 08 BUSINESS BITES 12 IT IS DURING OUR DARKEST MOMENTS THAT WE MUST FOCUS TO SEE THE LIGHT 16 PREPAREDNESS AND THE PROPERTY MARKET IN 16 CHALLENGING TIMES 20 THIRTY YEARS IN REAL ESTATE PREPAREDNESS AND THE PROPERTY MARKET IN CHALLENGING TIMES 22 FIND A PROPERTY GIBRALTAR 24 PROPERTY GIBRALTAR 26 SURVIVE AND THRIVE: THE IMPORTANCE OF PURPOSE 28 THE SUCCESS OF A BUSINESS SHOULD START WITH THE HEALTH AND WELLBEING OF ITS BUSINESS EMPLOYEES BITES 30 REWARDING CHANGE: GIBRALTAR SUSTAINABLE AWARDS 34 THE GIBRALTAR TEA COMPANY: 08 20 ELEVATING THE HUMBLE CUPPA BUSINESS BITES: A ROUND UP THIRTY YEARS IN REAL ESTATE: OF NEWS AND VIEWS FROM JUSTIN BRAY TELLS INTOUCH OUR MEMBERS ABOUT BRAY PROPERTIES’ 30 YEARS IN THE SECTOR 38 WELCOME TO THE NEW SMILE DENTAL CLINIC 40 WRIGHT TECH MEDIA: 10 YEARS OF CAPTURING GIBRALTAR 42 EVALUATING YOUR NEXT POTENTIAL INSURTECH ACQUISITION 44 GIBRALTAR’S RISING DEMAND FOR EMPLOYMENT LAW 46 ANTI BULLYING GUIDANCE FOR SMALL BUSINESSES 48 TAKING COMMERCE ONLINE - WWW.GIB.SHOPPING 40 50 NEW MEMBER PROFILE - MEDITERRANEAN WEDDINGS WRIGHT TECH MEDIA: 54 GFSB BUSINESS INNOVATION AWARDS 10 YEARS OF CAPTURING GIBRALTAR 56 MEET THE BOARD - JANET BREAR intouch | ISSUE 40 | SPRING 2021 4 The portfolio of responsibilities have been allocated by the Board as follows: Chairman Julian Byrne Vice-Chairperson Owen Smith Treasurer Daniel Delgado Secretary Neville Dalmedo Employment Owen Smith Environment Rosana Olivare / Owen Smith (Conditions of Employment Board, Labour Advisory Board, Small Business Board) Women in Enterprise Janet Brear Legal Owen Smith / Fiona Young Business start-ups/EU Funding Neville Dalmedo / Brenda Cuby (JLAG, EU Funding Board, Small Grants Board) Information & Technology Julian Byrne / Eran Shay / Brenda Cuby (E-business Advisory Council) Education & Training Tony Lopez / Brenda Cuby Pensions Daniel Delgado Members Benefits Janet Brear / Eran Shay / Fiona Young Business Licensing Julian Byrne / Neville Dalmedo Banking Neville Dalmedo Health & Safety Tony Lopez / Brenda Cuby (Health & Safety Board) Financial Services Daniel Delgado Tourism Eran Shay (Tourism Advisory Council) Wholesale & Retail Rosana Olivares / Ramesh Karnani (Co-opted Board Member) International Eran Shay (ESBA Board) InTouch Magazine Julian Byrne Design & Branding Julian Byrne Events Brenda Cuby Restaurants & Hospitality Neville Dalmedo / Tony Lopez GFSB Awards Eran Shay AGM/EGM - Constitution Owen Smith / Fiona Young Press Owen Smith Revenue Daniel Delgado / Neville Dalmedo Queries - start up advice Daniel Delgado / Eran Shay ISSUE 40 | SPRING 2021 | intouch MEET THE BOARD 5 Julian Byrne Owen Smith Daniel Delgado Neville Dalmedo Tony Lopez Janet Brear Chairman Vice-Chairman Treasurer Secretary Eran Shay Brenda Cuby Fiona Young Rosana Olivares Blythe Reeves DISCLAIMER 1 No part of this publication may be reproduced without the written Issue 40 - Spring 2021 permission of the publishers. The iMindingntouch Gibraltar’s Business intouch Publishers and the Editor have made every effort to ensure that all of the EDITORIAL DIRECTOR information within this publication is accurate, but emphasise that they cannot Julian Byrne accept responsibility for any errors or DESIGNED BY omissions. The Publishers and the Editor accept no responsibility for statements Piranha Designs Gibraltar made by contributors or for any claim www.piranhadesigns.com made through advertisements published PROPERTY in this magazine. EDITION CONTRIBUTORS Jackie Anderson INSIDE: It is during our Rewarding Change: The success darkest moments Gibraltar of a business David Revagliatte that we must Sustainable should start with Federation of focus to see the awards the health and light wellbeing of its Small Businesses employees PUBLISHED BY The UK’s Leading intouch | ISSUEwww.gfsb.gi 40 | SPRING 2021 Business Organisation The GFSB Issue 40 | Spring 2021 122 Irish Town, Gibraltar Tel: +350 200 47722 Email: [email protected] www.gfsb.gi intouch | ISSUE 40 | SPRING 2021 6 CHAIRMAN’S FOREWORD ear readers, The team have also met up with some At the GFSB this period has meant more new members of the GFSB, to see what work, which we are honoured to have I hope you are well. We are now their business is doing, and what goods/ done on your behalf. I want to thank our Dwell into the year, and getting services they offer. It is interesting to Board for the continuous effort to do ready for summer. Last year was a huge see such a large variety of businesses the best we can for the local business challenge for many businesses, and those in Gibraltar. This is a good sign. The community. We are trying to answer all who have made it through, can hopefully GFSB Innovation Award sponsored by your queries, keep you informed and start to grow again. The pandemic has put Gibtelecom is in progress now, and we maintain business as usual during this a stop on many of our plans and thrown expect to see some original applications difficult time. a lot of us off track. Whilst the road is still from local entrepreneurs. We will report bumpy we all need to do our best to get on that in the near future. Despite Covid To all our members who have ridden moving in the right direction. the business community does everything the storm and are bravely facing the it can to reinvent itself, modernise, challenges that every day brings, I This issue we have been speaking to survive and thrive in every circumstance. would like to say, well done and thank some of Gibraltar’s estate agents, to find you. It is local business owners’ drive out more of the services they offer and We recently held a Zoom meeting with and determination that keeps our how Covid has affected the property a number of members to hear your community going, providing many jobs market. It seems like estate agents are ideas and concerns on the New Year’s and opportunities, helping Gibraltar be one of the sectors that has done well Agreement, and have also conducted the great place it is. through the pandemic period. With a lot a survey. Our goal is to gather as much of people spending time at home during information as possible to be able to Do what you love and smile in the the last year, many have decided it is a represent the membership well in TLAC process, stay safe, good time to upgrade or refurbish their and any other relevant meetings. Please property. A good property market helps let us know your opinion, thoughts and Julian Byrne the economy in general with many other suggestions. Chairman companies enjoying business due to this increased demand. COLLEGE CLINIC The Complete Approach to Healthcare in Gibraltar LET US HELP YOU The College Clinic provides multi - speciality medical services for private patients and businesses. We have earned a reputation for excellence by combining a team of primary care physicians and a broad range of specialists and professionals allied to medicine to ensure that all your medical needs can be dealt with promptly and in one location. We work together to give you healthcare to international standards combined with personal attention so as to ensure a quality service. COLLEGE Please check our website for full details. CLINIC ISO 9001 CERTIFIED ORGANISATION URS Certication No 12032 UKAS Q M 043-A College Clinic, Regal House, Queensway, Gibraltar t +350 200 77777 e [email protected] www.collegeclinic.gi ISSUE 40 | SPRING 2021 | intouch 7 NEW BUSINESS BROADBAND PACKAGES Gibraltar’s No.1 business broadband provider NEW NEW 500Mb 250Mb £550 £350 per month per month 500Mbps 250Mbps SYMMETRIC SYMMETRIC Included: Included: Static IP block Static IP block 12 x 7 on-site support 12 x 6 on-site support Dedicated Account Manager NEW NEW 100Mb 50Mb £150 £70 per month per month 100Mbps 50Mbps SYMMETRIC SYMMETRIC Included: Included: Static IP block Static IP address 12 x 6 on-site support 12 x 5 on-site support Unrivalled 24/7/365 support Direct Point-2-Point fibre Enhanced SLA’s Long term discounts available For more info email [email protected] Subject to availability in your area. intouch | ISSUE 40 | SPRING 2021 8 BUSINESS BITES A round-up of news and views from the front lines of Gibraltar’s businesses. Octavian Patrascu, CEO of Key Way Group: “Adapting to the new reality is vital for survival under the COVID-19 pandemic. The same rule applies to businesses in Gibraltar. We reached the “survival-of-the-fittest” age. To keep our business thriving, we must remain positive, optimistic, and above else, accustomed to working remotely, since this appears to be the future. Favourably for us, we’re heading in the right direction, as we started preparing our secure “remote work” infrastructure long before the pandemic” Henry J. Bautista of Smart Storage, www.smartstorage.gi: “Although we face challenging times ahead with this pandemic and the uncertainty of Brexit looming over us, by ensuring proper planning,closer business networking ties, really supporting each other, and keeping it local, will make our community engine churning and prosperous again. To be competitive we need to provide a variety of innovative, affordable products and exemplary services. Adapting these measures with a flexible and caring approach, in the utmost professional manner is the key to our success!” Jorge Varo, Regus Gibraltar: “While businesses are looking for ways to operate and innovate within the new normal, we help new companies that are establishing themselves in Gibraltar and existing companies looking for flexible workspace solutions to rethink about the future of office.” ISSUE 40 | SPRING 2021 | intouch 9 Richard Hill, Ibex Insurance: “Talk of a clean desk policy has been around for years but the impact of the lockdowns really gave businesses a chance to change.
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