Table of Contents

Preface...... xvi

Section 1 Chapters on General and on Africa

Chapter 1 E-Government Development in Africa: An Assessment of the Status of Sub-Regional Practice...... 1 Brendan E. Asogwa, University of Nigeria, Nigeria

Chapter 2 E-Government for Health Facilities in Africa...... 21 Paul Macharia, National AIDS and STIs Control Programme, Davies Kimanga, Health Information Systems, Kenya Onesimus Kamau, e-Health Unit, Kenya

Chapter 3 E-Voting: India and the Philippines – A Comparative Analysis for Possible Adaptation in Africa...... 28 Surendra Thakur, Durban University of Technology, South Africa

Chapter 4 E-Government in Public Administration in Africa: Systemic Impediments and Perspectives...... 56 Guy-Maurille Massamba, The Model Praxis, USA

Section 2 Chapters on Eastern Africa

Chapter 5 E-Government for Rural Development in Tanzania: As Reviewed...... 74 R. W. Kisusu, Tarime Institute of Business Management, Tanzania D. M. Bahati, Local Government Training Institute, Tanzania G. R. Kisusu, Rural Solutions and Consultancy, Tanzania

Chapter 6 E-Government in East Africa: Towards an Understanding of the Evolution of Electronic Governance in Kenya, 1990-2013...... 82 Felistus Kinyanjui, , Kenya Chapter 7 M-Powering: How Mobile Money (M-PESA) Services Promote Realization of a Digital Society in the Kenyan Government...... 97 Benard Magara Maake, Kisii University, Kenya Naftal Nyarangi Oino, Equity Bank, Kenya Fredrick Mzee Awuor, Kisii University, Kenya

Chapter 8 Delivering Equitable and Quality Education to Remote Kenya Using ICT...... 108 Fredrick Mzee Awuor, Kisii University, Kenya Jared Wanyonyi Khisa, Jomo Kenyatta University of Agriculture and Technology, Kenya Dorothy Apondi Rambi, Jaramogi Oginga Odinga University of Science and Technology, Kenya

Chapter 9 An Empirical Application of the DeLone and McLean Model to Examine Factors for E-Government Adoption in the Selected Districts of Tanzania...... 118 Mercy Mlay Komba, University of South Africa, South Africa Patrick Ngulube, University of South Africa, South Africa

Chapter 10 The Issues and Prospects for E-Governance in Eastern Africa...... 130 Wilson Okaka, Kyambogo University, Uganda

Chapter 11 Steering E-Government Projects from Failure to Success: Using Design-Reality Gap Analysis as a Mid-Implementation Assessment Tool...... 143 Lemma Lessa, Addis Ababa University, Ethiopia Solomon Negash, Kennesaw State University, USA Mesfin Belachew, Government of Ethiopia, Ethiopia

Section 3 Chapter on Western Africa

Chapter 12 Electronic Government and Rural Development in Anglophone West Africa...... 158 Kehinde David Adejuwon, Lagos State University, Nigeria

Section 4 Chapters on Southern Africa

Chapter 13 The Level of E-Government Implementation: Case of Malawi...... 180 Frank Makoza, University of Cape Town, South Africa Chapter 14 E-Government in Namibia...... 196 Cathrine T. Nengomasha, University of Namibia, Namibia Wilhelm E. Uutoni, University of Namibia, Namibia

Chapter 15 E-Government Considerations: A Focus on South Africa...... 216 Shawren Singh, University of South Africa, South Africa

Chapter 16 E-Governance and Natural Hazards in Mozambique: A Challenge for Backasting Method Used for Flood Risk Management Strategies...... 253 Avelino Mondlane, Stockholm University, Sweden & Eduardo University, Mozambique Karin Hasson, Stockholm University, Sweden Oliver Popov, Stockholm University, Sweden

Chapter 17 E-Government Implementation for Internal Efficiency: Perceptions and Experiences of Control at City of Cape Town, South Africa...... 269 Sandra Matatu, Rhodes University, South Africa Babalwa Magoqwana, Rhodes University, South Africa

Section 5 Chapter on Central Africa

Chapter 18 E-Government in Central Africa: Issues and Challenges...... 280 Inderjeet Singh Sodhi, St. Wilfred’s Post Graduate College- Jaipur, India

Compilation of References...... 291

About the Contributors...... 322

Index...... 329