Universite d'Ottawa I University of Ottawa

2021 - 2022 ACADEMIC YEAR

Faculte de medecine Etudes medicales NEW FOREIGN postdoctoral es � MEDICAL TRAINEE Faculty of Medicine INFORMATION BOOKLET uOttawa Postgraduate Medical Education Faculty of Medicine Postgraduate Medical Education Tel: 613-562-5460 I Email: [email protected] med.uOttawa.ca/postgraduate CJ@uOttawaPGME A WORD FROM THE VICE-DEAN

On behalf of the Faculty of Medicine at the University of Ottawa, I wish to offer you a warm welcome to our Postgraduate Medical Education (PGME) program.

Our faculty is dedicated to providing you with information and services to help maximize your education and contribute to your personal well-being. This booklet has been prepared to help you adapt to the Canadian culture and also to provide you with helpful resources within our city. I encourage you to read it thoroughly.

We are thankful that you have chosen our school to pursue your academic goals. I hope that your stay in Canada will be enjoyable and will provide you with an educational experience that will serve you well in years to come.

Feel free to let us know of your comments or suggestions, as we strive to make this as helpful as possible for you and your colleagues.

Yours sincerely,

Lorne Wiesenfeld, MDCM, FRCPC Vice-Dean, Postgraduate Medical Education Faculty of Medicine, University of Ottawa

TABLE OF CONTENTS

IMPORTANT CONTACTS ...... 4 Postgraduate Medical Education Office (PGME) ...... 4 Other Important Contacts ...... 4 THE POSTGRADUATE MEDICAL EDUCATION PROGRAM ...... 5 Academic Year ...... 5 Rotation Schedules ...... 5 Privileges with The Ottawa Hospital ...... 5 Pre-Entry Assessment Program ...... 5 Evaluation ...... 5 Completion of Training Certificate ...... 6 Competency-Based Medical Education ...... 6 Code of Ethics ...... 6 Mandatory Academic Symposiums ...... 6 Remuneration/Pay Scale ...... 6 Policy for Religious Holidays ...... 7 Equity, Diversity and Gender ...... 7 Canadian Beliefs ...... 7 Extending the End Date of the Work Permit (Employment Authorization) ...... 7 Canadian Social Insurance Number (SIN) ...... 8 ENROLLMENT ...... 8 University Enrollment at the Faculty of Medicine ...... 8 College of Physicians and Surgeons of Ontario (CPSO) - Certificate of Registration ...... 9 Canadian Medical Protective Association (CMPA) ...... 9 Immunization Requirements ...... 10 Vulnerable Sector Screening (VSS) ...... 10 Student Identification Card...... 10 HEALTH CARE ...... 10 Ontario Health Insurance Plan (OHIP) ...... 10 University Health Insurance Plan (UHIP) ...... 11 Travel Medical Insurance ...... 12 Well-Being Program for Physicians in Training ...... 12 Find a Family Doctor ...... 12 Walk-In Clinic...... 13 GENERAL INFORMATION ...... 13 Accommodation ...... 13 Computer Services ...... 13 Ottawa and the Canadian Culture ...... 14 Transportation ...... 14 Driver’s Licence ...... 15 Daycare and Schooling ...... 15 English/French Second Language Courses ...... 16 Affordable Shopping ...... 16 APPENDIX I) University of Ottawa – Affiliated Teaching Hospitals ...... 17 II) Bookstore and Library Services ...... 18 IMPORTANT CONTACTS Peter Hall Financial Analyst Postgraduate Medical Education [email protected]

Office (PGME) Andrea Bailie Project Coordinator Postgraduate Medical Education [email protected] Faculty of Medicine, University of Ottawa Roger Guindon Hall Rasha Shahrouri 451 Smyth Road, Room 2014 CBD Coordinator Ottawa, ON K1H 8M5 [email protected] [email protected] Tel.: 613-562-5413 Vacant Executive Assistant and Hours of Operation: Administration Supervisor ▪ September to May – Monday to Friday, [email protected] 8:30 a.m. to 4:30 p.m. ▪ June to August – Monday to Friday, OTHER IMPORTANT CONTACTS 8:45 a.m. to 4:00 p.m.

Sarah Chung Dr. Lorne Wiesenfeld Nurse, Clinical Placement Vice-Dean Office of Risk Management [email protected] University of Ottawa Tel.: 613-562-5800 x2114 129 Louis-Pasteur, Room 281

Ottawa, Ontario K1N 1A2 Dr. Alan Chaput Tel.: 613-562-5800 ext. 2439 Assistant Dean [email protected] [email protected]

Tel.: 613-562-5800 x2114 Danielle Leneus

Advisor, Employment and Immigration Heather Summers University of Ottawa - Human Resources Operations Manager 55 Laurier East, Room 4114 [email protected] Ottawa ON K1N 6N5 Tel.: 613-562-5800 x8124 Tel.: 613-562-5938

[email protected] Lynn Prud’homme

Fellowships and Visa Programs Coordinator Dr. Elizabeth Muggah [email protected] Assistant Dean, Faculty Wellness Program Tel.: 613-562-5460 University of Ottawa - Faculty of Medicine

Roger Guindon Hall Diane Létourneau 451 Smyth Rd., Room 3028 G Registration Coordinator Ottawa, ON K1H 8M5 [email protected] Tel.: 613-562-5800 ext. 3425 Tel.: 613-562-5800 x8623 [email protected]

Michelle Centen Academic Coordinator [email protected]

Mazzarine Ouaton Interim Administrative Assistant [email protected]

*** Note in accordance with the directive from the President of the University of Ottawa, all University administrative staff are currently working remotely from home. THE POSTGRADUATE MEDICAL Pre-Entry Assessment Program EDUCATION PROGRAM To obtain an unrestricted postgraduate Academic Year medical education certificate of registration (educational license) from the College of In Canada, the Postgraduate Medical Physicians and Surgeons of Ontario Education (PGME) academic year runs from (CPSO), International Medical Graduates July 1st to June 30th. Upon successful (IMGs), who did not enter through CaRMS, completion of each year of training, you will are required to undergo a Pre-Entry be provided with a Letter of Appointment Assessment Program (PEAP). The PEAP is (LOA) and will be asked to re-enroll for the an assessment process that evaluates IMGs following year. You will not be automatically to determine whether they can function at enrolled for the duration of your PGME the appointed level of training. It is normally training program. Please note that an LOA between four to twelve weeks in duration. will never go beyond June 30 even if you The assessment is to take place in a are off-cycle (e.g. start date of January). supervised clinical, multidisciplinary environment where there is patient input on an ongoing basis. Assessors are to ensure Rotation Schedules that the candidate is: mentally competent to practice medicine; able to practice with Each academic year consists of 13 rotation decency, integrity and honesty in blocks, each of which is four weeks in accordance with the law; have sufficient duration. All residents at all levels change knowledge, skill and judgment to engage in to a new rotation on the same day. Your postgraduate medical training; can Program Director or Hospital Representative communicate effectively and display an makes all arrangements regarding your appropriate professional attitude. For further rotations. information regarding the PEAP, please consult the Council of Ontario Universities Please refer to the following website to website at https://cou.ca/reports/peap- obtain rotation schedule dates: policy/. http://med.uottawa.ca/postgraduate/current- trainees/rotation-schedules. Evaluation

All trainees will receive formative and Privileges with The Ottawa summative assessments of their Hospital performance through objective tests as well as performance assessments through In- If you are appointed as a Clinical or Training Evaluations Reports (ITERs). Research Fellow at The Ottawa Hospital (TOH), your program is required to apply for Postgraduate medical trainees registered your hospital privileges with the medical with the Faculty of Medicine at the affairs office. Please verify with your University of Ottawa have the right to appeal Program Administrator (PA) that all is in when their performance has been judged order prior to beginning your training: unsatisfactory. Trainees may appeal a non- https://med.uottawa.ca/postgraduate/progra reappointment, dismissal, non-promotion, ms/specialty-programs. suspension, rotation failure, or recommendations for remediation and probation.

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The Appeal Mechanism can be found on our More information can be found at the website at: following website: https://www.uottawa.ca/administration-and- https://med.uottawa.ca/postgraduate/tools- governance/senate/committees/senate- and-resources/cbme. appeals-committee/procedure-for-an- appeal-to-the-senate-appeals-committe. Code of Ethics

Completion of Training Members of the Faculty of Medicine have a Certificate commitment to uphold the highest standards of ethical and professional behaviour Your PA will be responsible to submit the consistent with the values of the University required paperwork to the PGME Office of Ottawa and with the values of the medical confirming your end date closer to profession as exemplified in the Code of completion of your training. We will then Ethics of the Canadian Medical Association provide your PA with a certificate to confirm (CMA). The Standards of Ethical and successful completion of the educational Professional Behaviour can be found on our objectives, two to four weeks before the end website at: of training. The certificate will be signed by https://med.uottawa.ca/postgraduate/govern the Program Director/Fellowship Director as ance/policies. well as the Dean of the Faculty of Medicine. Mandatory Academic Symposiums

The PGME Office offers an Academic Symposia Series and attendance is mandatory for residents. Fellows are welcome to attend upon registration. Symposia topics include the following: Intimidation & Harassment, Physicians Health & Wellness, CPSO, Residents as Teachers, etc. Please note that the 2021-

2022 Symposia Series information will be Competency-Based Medical posted to the website by July 1st, 2021, as Education its current information is from the previous academic year and curriculum. uOttawa is already well on the way to implementing Competency-Based Medical https://uottawacpd.eventsair.com/pgme/ Education (CBME) resident education. Remuneration/Pay Scale CBME is an outcomes-based approach that involves identifying the abilities required of In Ontario, the Professional Association of physicians and then designing the Residents of Ontario/Council of Academic curriculum to support the achievement and Hospitals of Ontario (PARO/CAHO) assessment of these predefined Agreement stipulates that, “all residents competencies. This paradigm defies the whose source of funding is a foreign assumption that competence is achieved government, shall be paid in accordance based on time spent on rotations and with the terms and provisions of this instead requires residents to demonstrate agreement”. The agreement can be found their competence. on the PARO website at: http://www.myparo.ca/your-contract/. 6

The Scale of Remuneration can be found at You may wish to visit their website for more the following page: details: http://www.myparo.ca/starting- https://med.uottawa.ca/professional- residency/#salary-and-benefits. affairs/office-equity-diversity-and-inclusion Please direct any personal inquiries to: Note that Fellows do NOT have a union and the information above does not apply. Dr. Catherine Tsilfidis Please contact your sponsor, or if paid by a Assistant Dean, Office of Equity, Diversity hospital here in Ottawa, contact your and Inclusion program administrator, for salary University of Ottawa arrangements. [email protected] Tel.: 613-562-5800 ext.8507 Policy for Religious Holidays Canadian Beliefs The PGME Office holds a strict policy for taking time off for religious holidays. As a Canadians are diverse in their beliefs resident or fellow, you may only take representing all religious beliefs and cultural religious holidays that correspond to your practices. particular faith. For example, you are not permitted to take both Christmas holidays Listed below are prayer rooms located at and Eid holidays. our teaching hospitals:

Trainees must request in writing, time off for ▪ Civic Campus: Main floor, Lobby C, next religious holidays at least 4 weeks prior to to the Cafeteria the absence. This will be accommodated ▪ General Campus: Ground floor, close to whenever possible, provided that staffing Human Resources levels permit and patient care ▪ CHEO: 3rd floor, beside Surgery waiting responsibilities are being met. room ▪ Rehabilitation Centre: 2nd Floor, near For further information, contact your cafeteria program or the PGME Office. ▪ Riverside Campus: Main floor, close to the Human Resources. Equity, Diversity and Gender Extending the End Date of the In Canada, both men and women are Work Permit (Employment treated equally with respect and dignity. Authorization) Both genders are well represented in all occupations and have equal rights. The official work permit document will be issued at the airport where you first land in The Office of Equity, Diversity and Inclusion Canada or the land border you used to enter has established policies to ensure equity Canada. The expiry date will be indicated on within the Faculty. In particular, to promote the work permit. You must apply for an the integration of women into the Faculty extension before the expiry of your work and to promote women's health in medical permit, if required. and graduate education, research and clinical service.

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Application can only be completed upon All extensions must arrival in Canada, as a copy of the work be authorized by the permit and proof of address is required. Fellowships and Visa Programs https://www.canada.ca/en/employment- Coordinator, Mrs. social-development/services/sin/applicants- Lynn Prud’homme. guide.html

In order to apply for For further details on the City of Ottawa – an extension or renewal, your Program Client Services, please visit: Administrator must submit a request to the https://ottawa.ca/en/client-services. PGME Office. Our International Employment and Immigration Office will then obtain and ENROLLMENT send to you by email the documents required to apply for extension (College of University Enrollment at the Physicians and Surgeons of Ontario-Letter of Eligibility and Labour Market Impact Faculty of Medicine Assessment (LMIA) Exemption number). You are required to enroll on-line with the *Should you require additional information or University of Ottawa on an annual basis and an application package, visit the website for pay registration fees, currently set at $840 the Department of Immigration, Refugees (effective July 1, 2021). Note that this fee and Citizenship Canada (IRCC) at: should be paid only once you arrive in http://www.cic.gc.ca/english/information/appl Canada, before starting your training. ications/extend-worker.asp. Please ensure to pay all fees upon enrollment. DO NOT wait for an invoice. You may also contact their Call Centre at 1-888-242-2100 (toll free call anywhere in If you begin your program off-cycle (i.e. Canada). other than July 1), you will be required to pay the enrollment fee before the beginning Please be advised that effective of your training and then for every academic September 1, 2010, the LMIA is no longer year (July 1) thereafter, until completion of required to apply for a temporary foreign training. As well, in order to maintain your medical resident, clinical fellow or university appointment, an enrollment fee is medical research fellow. However, you charged to trainees who are (or will be) on a will still require a work permit from IRCC leave of absence. in order to train in Canada. Visit website below for more information. If you complete your training off-cycle (e.g. http://www.cic.gc.ca/English/resources/m August 31 or December 31), you can apply anuals/bulletins/2010/ob230.asp for a refund for the months not enrolled for the rest of that academic year. See details on registration fee refunds at the following Canadian Social Insurance link: Number (SIN) https://med.uottawa.ca/postgraduate/current -trainees/registration/registration-fee-refund- You will be required to apply on-line for a request. Canadian Social Insurance Number (SIN), if you don’t already have one. The SIN is a *If sponsored by the Saudi Arabian Cultural nine-digit number required to work in Bureau, the fee will be paid directly by your Canada and to have access to government sponsor. Please ignore any invoices programs and benefits. There is no fee to received. apply for a SIN. 8

College of Physicians and Surgeons of Ontario (CPSO) - Hours of Operation: Certificate of Registration Monday to Friday, 8 a.m. to 5 p.m.

Direct inquiries to: This is the organization that issues licenses Email: [email protected] to practice medicine. All doctors in Ontario Tel.: 416-967-2617 or 1-800-268-7096 (Toll must be members of the College in order to free within Ontario only) complete clinical duties. It is your responsibility to apply for an Educational For further details and to complete the Certificate of Registration (license) to train application, visit the CPSO website: with the University of Ottawa. The license http://www.cpso.on.ca. will be required to start your PEAP or begin your training program. DO NOT delay. Apply Address: immediately as it can take six months to 80 College Street process. A number of other supporting Toronto, Ontario M5G 2E2 documents must be sent to CPSO directly by the Source Organization, including medical school transcript, and evidence of Canadian Medical Protective standing. Association (CMPA)

Please use your PA’s (program’s) mailing CMPA coverage (medical liability protection) address as your work address when is MANDATORY for all Ontario filling out the application. postgraduate residents and clinical fellows. You will not be able to start your PEAP or You will be required to update your work begin training unless you have coverage. address with CPSO as soon as you have Contact the CMPA or visit their website for a this information. Please note that your membership application. work address is available to the public on the CPSO website and is commonly Hours of Operation: used by patients, health care Monday to Friday, 8:30 am to 4:30 pm professionals and patients’ insurance companies. DO NOT use the uOttawa Direct inquiries to: PGME mailing address. Email: [email protected] Tel.: 613-725-2000 or 1-800-267-6522 Ensure to check the status of your CPSO Fax: 613-725-1300 or 1-877-763-1300 application online regularly to make sure that your file is complete. Please note that For further details visit the CMPA website: your educational certificate of registration https://www.cmpa-acpm.ca/. must be renewed annually and must always be active during clinical training with the Mailing address: Postgraduate Medical Education Office at Canadian Medical Protective Association the University of Ottawa. P.O. Box 8225 Station "T" Note that the CPSO requires source Ottawa, ON K1G 3H7 verification of your medical degree with the Medical Council of Canada (MCC). You Courier/street address: should begin verification request 875 Carling Avenue immediately, please consult the following Ottawa, ON K1S 5P1 link. https://physiciansapply.ca/

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Immunization Student Identification Card Requirements Student identification cards (with photo) are Your complete required to access valuable uOttawa immunization record is services such as the library, to gain access required before you to sports facilities and to make use of a begin your program of variety of student services. It may also be study. Please ensure required as identification when doing that they are submitted electives in rural communities. to the Office of Risk Management and Upon arrival, you can apply for the card updated on a yearly basis. IMPORTANT! online at the link below. You will be required You will not be able to start your training to pick it up, in-person, at the uOttawa Card until your immunization record is Services, 85 University Private, Room 104, submitted and declared up-to-date by the Ottawa. Risk Management Nurse Advisor. https://www.uottawa.ca/uottawacard/get-a- The policy and forms can be accessed via card/order-uottawa-card-online our website at: When completing the online form, you must http://med.uottawa.ca/postgraduate/current- choose “Ottawa” as your Campus. trainees/registration/immunization- requirements. Cards are automatically renewed with each subsequent registration. You must keep You will receive instructions from the Office your card for the duration of your studies at of Risk Management; wait until you receive the University of Ottawa. information before taking any action.

Vulnerable Sector Screening (VSS) HEALTH CARE

A Vulnerable Sector Police Record Check is mandatory for all new trainees. Trainees The University of Ottawa requires that you living outside Canada must provide an have personal health coverage for the entire original VSS or equivalent to cover your last duration of your education. five years of residency. This must be completed before leaving your country to Ontario Health Insurance Plan avoid complications. If a letter is required by (OHIP) your local police department in order to complete the check, please request it from As a resident or fellow (paid-learner), you the Office of Risk Management by email at: are eligible for free health insurance for you [email protected]. Note that an official and your spouse/children under the Ontario notarized translation is required if the Health Insurance Plan (OHIP). OHIP states original document is not in English or that you qualify for their health insurance if, French. You will be required to submit the original(s) once you arrive. DO NOT mail. “you are in Ontario on a valid work permit Details can be found at: and are working full-time in Ontario, for an http://www.uottawa.ca/services/ehss/CPRM- Ontario employer, for at least six months.” PoliceChecks.html.

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Due to COVID-19, the Government of University Health Insurance Plan Ontario has waived the usual three- (UHIP) month waiting period for foreign workers to be eligible for OHIP. They will also cover the cost of COVID-19 services University Health Insurance Plan (UHIP) is a while you are uninsured. compulsory insurance plan for international trainees, who have not yet obtained You will be required to apply for OHIP, coverage from the Ontario Health Insurance via email at [email protected], as soon Plan or another UHIP approved / equivalent as you arrive. Below is a list of documents health plan. UHIP covers medical and you will need to include in the email: hospital expenses during your stay in Canada and standard medical visits. It also -Registration for Ontario Health Insurance helps you obtain certain medical devices, as Coverage form for each family member. needed, such as wheelchairs, hearing aids, (https://www.ontario.ca/page/apply-ohip- etc. and-get-health-card#section-3) -passport(s) Enrollment for UHIP must be completed -permit(s) (work, study, visitor) with the uOttawa Human Resources via -letter from PGME office confirming full-time the PGME Office, Mrs. Lynn employment and Ottawa address. Prud’homme.

Upon arrival, the PGME Office will provide The UHIP monthly fee structure for the you with the letter required for OHIP, period from September 1, 2020 to August attesting to the length of your stay and 31, 2021 is shown below (includes taxes): confirming your Ontario mailing address. • Single - $60.00 If you don’t yet have a mailing address once • Couple - $120.00 you arrive, you will be required to obtain and • Family (3 or more individuals) - $180.00 pay for the University Health Insurance Plan. You can find details in the following For further details, please visit: section. http://www.uhip.ca.

Direct OHIP inquiries to: The minimum UHIP coverage period is one Tel.:1-866-532-3161 month.

For further details, visit the Government of IMPORTANT: Ontario website: Outside the periods of UHIP/OHIP http://www.health.gov.on.ca/en/public/progra insurance coverage, you are ENTIRELY ms/ohip/ RESPONSIBLE for obtaining appropriate health insurance, for your own protection Note that OHIP cards are valid for the and that of your dependents. Hospital or duration of one’s work permit. If your work medical expenses can be onerous if not permit expires before the completion of your covered. training and you need to remain in Ottawa to complete it, you need to apply for the We strongly advise that you obtain a renewal of your work permit. Once you secondary insurance policy to cover the receive your renewed work permit, you will dates that you are not covered by UHIP. need to re-apply for OHIP.

N.B. This health insurance plan does not cover dental care nor prescriptions.

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Note: Foreign fellows are not eligible for UHIP PARO benefits and therefore may not https://uhip.ca/Enrollment/PlanDetails#toc6 receive the supplemental health insurance, nor the life and disability insurance that Manulife: residents receive. http://www.coverme.com/products/travel- insurance.jsp Below are forms of insurance available to foreign fellows, at an additional cost: Travel Guard https://www.travelguard.ca/travel-insurance 1) Extended Health and Dental Insurance Benefits can be purchased through a group Blue Cross Canada benefit plan. Fellows can contact our advisor http://www.bluecross.ca/en/products/travel- Rob Kimball directly (see his contact coverage.html information below) to discuss the options and purchase coverage available. Guard.Me International Insurance https://www.guard.me/ Rob Kimball, Senior Financial Advisor Selectpath Benefits & Financial Well-Being Program for Physicians Tel: 519-675-1177 or 1-888-327-5777 x112 Email: [email protected] in Training www.selectpath.ca This program is designed specifically to 2) Life Insurance is also available through assist you as a resident or fellow in a group plan. The contact for this is also preventing and managing personal, medical Rob Kimball. or academic problems if and when they may arise. Confidentiality and discretion is 3) Disability Insurance can be purchased guaranteed. through a group plan available from the Ontario Medical Association (OMA). This Questions may be directed to: may be particularly relevant for those trainees doing procedures at risk for blood Dr. Elizabeth Muggah born pathogen contamination. More Director, Wellness Program information is available at: University of Ottawa - Faculty of Medicine http://www.omainsurance.com/Products/pag [email protected] es/Disability-Insurance.aspx. Tel.: 613-562-5800, extension 8507 For further details, visit the Faculty Wellness - Trainees must become members of OMA Program website: to qualify. http://www.med.uottawa.ca/wellness/eng/ind ex.html. - On application must indicate enrolled in a postgraduate program (fellowship); intend to You may also address any important issues change country of residence upon to the Fellowships and Visa Programs completion and indicate which country. Coordinator, Mrs. Lynn Prud’homme at the PGME Office Travel Medical Insurance (for contact information see page 4).

If you travel outside of Ontario or outside of Find a Family Doctor Canada, it is possible to obtain a Travel A family doctor is also called general Medical Insurance. You may consult the practitioner (GP). Family doctors are Travel Medical Insurance list suggested to usually the first doctors to diagnose and you below: treat most medical problems. If you need to see a specialist doctor, usually, you need a 12 family doctor to refer you. Family doctors GENERAL INFORMATION also order laboratory and other tests. If you would like to have a family doctor during Accommodation your stay here in Ottawa, you can register with the uOttawa Health Services at the link For information on accommodations, we below. invite you to visit the following Web pages. https://www.uottawa.ca/health/register University of Ottawa. 300-100 Marie Curie Pvt http://www.uottawa.ca/housing/ Ottawa, ON K1N 6N5 Tel.: 613-564-3950 High-rise apartment located right beside the General Hospital and the Children’s Hospital Monday to Friday, 8 a.m. to 8 p.m. of Eastern Ontario (CHEO). Saturday and Sunday: 10 a.m. to 2 p.m. http://www.lavantagesuites.ca

Benefits Short-term accommodations provided by the -Consistent health care provider on campus Ottawa Hospital, Civic Campus. -Shortened wait time http://www.hopitalottawa.on.ca/wps/portal/B -Access to allied health professionals and ase/TheHospital/PatientsAndVisitors/Planni mental health services ngYourStay/WhereToStay/InternsResidence -Access to special programs (dietitian, smoking cessation, etc.) Short-term accommodations through Airbnb for healthcare providers. Walk-In Clinic https://www.airbnb.ca/covid19relief-guests Another option would be to go to a walk-in clinic. You don't need an appointment. Most clinics are open in the evening and on Other sites. weekends. http://www.Medshousing.com You need to take your health card (UHIP/OHIP) with you. The downfall is that http://www.kijiji.ca/b-real- you may not be able to see the same doctor estate/ottawa/c34l1700185 every time you go to a clinic. You may also have to wait to see a doctor or nurse, if http://www.prop2go.com/SearchApartmentR there are other patients ahead of you (first- esults.aspx?type=Apartments_for_Rent&city come first-serve basis). =Ottawa

The largest regional provider is Appletree Medical Clinic with offices all over the city. Computer Services Please visit their website below for current wait times, locations and more information. As a full-time University of Ottawa student, https://www.appletreemedicalgroup.com you have free access to the computers located in the Health Sciences Library at In case of emergency, always dial 911. Roger Guindon Hall (RGN).

For details on hours of operation or contact information, please see Appendix II.

uoZone is the portal to access on-line student services including the following: your free email account, obtaining a financial statement of your student account, 13 printing tax forms, and many other services. Ottawa Start: Your credentials to access the http://www.ottawastart.com uoZone/InfoWeb service will be sent to you by the Faculty of Medicine – Medtech Government of Canada: Team shortly. https://www.canada.ca/en.html https://www.uottawa.ca/en/students Transportation Because the University of Ottawa PGME

Office and your program have important Public Transit (Bus): information to relay to you, it is mandatory to http://www.octranspo.com activate and monitor your uOttawa email address. If you prefer to have mail sent to a uPass different email address, simply go to your The uPass provides unlimited travel, at a University e-mail account and have your low-cost, on Ottawa/Gatineau public university mail forwarded to another e-mail transportation system. This includes all OC account Transpo (Ottawa) and STO (Gatineau) (https://support.google.com/mail/answer/109 transit routes; including the O-Train and 57?hl=en). future light rail (LRT). Please note that

purchasing this pass is not mandatory for Should you encounter difficulties accessing postgraduate residents and fellows. For uoZone or your e-mail account, please further information or if you are interested in contact the Faculty of Medicine’s applying, please visit the following website Information Technology Services by https://www.uottawa.ca/uottawacard/upass. completing a service request form on-line. https://med.uottawa.ca/information- Driving Directions: management/help-form http://maps.google.ca/ or

http://classic.mapquest.com/directions Address:

451 Smyth Road, Room 3028 Uber: Ottawa, Ontario K1H 8M5. Uber is a technology platform. This

smartphone application connects driver- You may wish to visit their website for more partners and riders. When a nearby driver- details: partner accepts your request, your app https://med.uottawa.ca/information- displays an estimated time of arrival for the management/. driver-partner heading to your pickup

location. Your app notifies you when the Ottawa and the Canadian driver-partner is about to arrive and provides Culture information about the driver with whom you will ride, including name, vehicle type and If you are interested in finding out about license plate number. *Similar to taxis but Ottawa and the Canadian culture, here are a more affordable. few websites that may be of an interest to you. For more information on the Uber application and to sign up, you may consult City of Ottawa: the following website: http://www.ottawa.ca/ https://www.uber.com/global/en/cities/ottawa/ Ottawa Climate: https://www.theweathernetwork.com/ca/wea ther/ontario/ottawa

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Taxis: Please visit this website: Blue Line – 613-238-1111 http://ottawa.ca/en/residents/social- Capital – 613-744-3333 services/childrens-services/apply-child-care West Way – 613-727-0101 to register, and they will be able to specify which areas of the city, and even specific Free Shuttles: daycares for which you may wish to be -The Ottawa Hospital Shuttle runs every 20 waitlisted (the one on University of Ottawa minutes between the General, Riverside and main campus is called Bernadette Child Civic campuses. You will receive the Care Centre and the one near the General schedule in person. and CHEO hospital is Oasis Child Care Centre). -The University of Ottawa Shuttle runs between the uOttawa's downtown campus, Another good website to visit is: Lees Campus, Saint Paul University, Roger http://www.afchildcare.on.ca/. Guindon Hall and Peter Morand. http://www.protection.uottawa.ca/en/shuttle. Private childcare arrangements are made html between the parents and a caregiver. Note that they are neither licensed nor inspected. Driver’s Licence Non-licensed daycares might be found at the following websites:

In order to drive a car in the province of ▪ http://www.daycarebear.ca/ Ontario, you must either hold an ▪ http://www.ccprn.com/ International Driving License or an Ontario ▪ https://www.kijiji.ca/b-childcare- Driving License. It is illegal to operate a jobs/ottawa/c47l1700185. motorized vehicle without a license. You are required to apply for an Ontario driver's School licence within 60 days of residing in Ontario, if applicable. Visit the Ontario Ministry of Before looking for schools for your Transportation website for more details: child/children, you must find a place to live. http://www.mto.gov.on.ca/english/. A school will then be assigned depending on

the geographic location of your home. To schedule a driving test, visit the following

Ministry of Transportation of Ontario website For all school boards, you must provide a at http://www.drivetest.ca or call 1-888-570- proof of your status in Canada (work 6110 or 647-776-0331 for an automated permit), proof of full-time studies at the phone booking line. University of Ottawa (can be requested at

the PGME Office), and child/children’s

immigration papers. Daycare and Schooling French School Boards If you are travelling to Ottawa with children, you may find the daycare and schooling ▪ Public Schools information noted below to be useful. French Public School Board: http://www.cepeo.on.ca/ Daycare 613-742-8960

There are two types of daycare in Ottawa: ▪ Catholic Schools licensed (can be home-based or centre- French Catholic School Board: based), and non-licensed (or private). http://www.csdceo.ca/ All of the information about licensed daycare 613-744-2555 is centralized, as is the waiting list for a spot. 15

English School Boards Giant Tiger: Affordable, on-trend home and family fashions, groceries and everyday ▪ Public Schools necessities at low prices. English Public School Board: http://www.ocdsb.ca Costco: A membership-only warehouse club 613-721-1820 that provides a wide selection of merchandise. Focuses on selling products ▪ Catholic Schools at low prices, often at very high volume. English Catholic School Board: These goods are usually bulk-packaged and http://www.ocsb.ca/ marketed primarily to large families and 613-224-2222 businesses.

English/French Second Dollarama: Offers a broad assortment of everyday consumer products, general Language Courses merchandise and seasonal items. Products are $4.00 or less. “Courses in English as a Second Language (ESL) and French as a Second Language Kijiji: Classifieds to buy, sell, or trade almost (FLS, Français langue seconde) are meant anything! Used cars, pets, jobs, services, to help you improve your language skills. electronics, homes, boats for sale and more. The courses are offered from a beginner Usually used items. level to an advanced level. Some of our FLS and ESL courses are offered in the blended Clothing format. To learn what blended courses are all about and how they can help you in your Winners: Selections vary by store with rack- studies, visit our “Blended Language after-rack of brand name and designer label Courses web page” at: fashions & footwear for women, men and https://olbi.uottawa.ca/blended-courses. children along with home accents and housewares at 20% to 60% less than For more information on ESL/FLS courses, department & specialty store. please visit the Official Languages and Bilingualism Institute website: Furniture https://olbi.uottawa.ca/ESL-FLS. IKEA: Modern style ready-to-assemble furniture and home accessories. Include Affordable Shopping storage options, lighting, decor products, kitchen appliances and beds. Walmart: Every Day Low Prices. Offers a selection of everything from fashion to Lower Priced Grocery Stores automotive and housewares to electronics. Includes a pharmacy and groceries. Food Basics; No Frills

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APPENDIX I http://www.ottawahospital.on.ca

University of Ottawa – Affiliated The Rehabilitation Centre 505 Smyth Road Teaching Hospitals Ottawa, Ontario K1H 8M2 Tel.: 613-737-7350 or 613-722-7000 Children's Hospital of Eastern Ontario http://www.ottawahospital.on.ca (CHEO) 401 Smyth Road Ottawa, Ontario K1H 8L1 Tel.: 613-737-7600 http://www.cheo.on.ca

The Royal Ottawa Mental Health Centre

1145 Carling Avenue

Ottawa, Ontario K1Z 7K4

Tel.: 613-722-6521 http://www.theroyal.ca

Bruyère Continuing Care

43 Bruyère Street

Ottawa, Ontario K1N 5C8

Tel.: 613-562-6262 http://www.bruyere.org

Hôpital Monfort 713 Montreal Road Ottawa, Ontario K1K 0T2 Tel.: 613-746-4621 http://www.hopitalmontfort.com/

The Ottawa Hospital (TOH)

(4 campuses)

Civic Campus 1053 Carling Avenue Ottawa, Ontario K1Y 4E9 Tel. 613-798-5555 http://www.ottawahospital.on.ca

General Campus 501 Smyth Road Ottawa, Ontario K1H 8L6 Tel.: 613-737-8899 http://www.ottawahospital.on.ca

Riverside Campus 1967 Riverside Drive Ottawa, Ontario K1H 7W9 Tel.: 613-738-7100 or 613-722-7000

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APPENDIX II

Bookstore and Library Services Ottawa Hospital - Civic Campus

Library, Main University of Building Monday to Friday Ottawa Bookstore Monday to Friday 1053 Carling Ave, 8:30 a.m. to 4:30 p.m. Jock Turcot Hall 8:00 a.m. to 6 p.m. Room D104 85 University Saturday Tel.: 613-798-5555, (Main Campus) 10 a.m. to 4 p.m. extension 14450 Tel.: 613-562-5353

CHEO Conway Morisset Library Monday to Friday Library Monday to Friday Morrisset Hall 7 a.m. to 2 a.m. 401 Smyth Road, 8 a.m. to 4:00 p.m. 65 University Saturday and first floor (with CHEO (Main Campus) Sunday (basement) employee badge, 24 Tel.: 613-562-5213 10 a.m. to 2 a.m. Tel.: 613-737-7600, hour access)

extension 2206 Health Sciences

Library Monday to Friday Roger Guindon Monday to Thursday The Royal Ottawa - 9 a.m. to 4:30 p.m. Hall 8 a.m. to 10:30 p.m. Mental Health Centre Friday: and 451 Smyth Road, 1145 Carling Ave, 8 a.m. to 8 p.m. 6 p.m. to 9 p.m. Room 1020 Room 2100 Saturday and Sunday Saturday and Ottawa, Ontario Tel.: 613-722-6521, 9 a.m. to 7 p.m. Sunday K1H 8M5 extension 6899 10 a.m. to 2 p.m. Tel.: 613-562-5407

The Ottawa

Hospital – General Campus Library, Eye Institute Monday to Friday Building 8:00 a.m. to 4:00 501 Smyth Road, p.m. room 1404 Tel.: 613-737-8899, extension 78530

Revised: January 2021

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