New Employee Certificate Develop for high performance from the start with successful new employee onboarding.

Certificate of Face-to-Face 2 Days to Focused on a Broad On-Site Completion and Live Online Complete or 15 Topic Within One Offerings Course Hours Online Area of Expertise Available (AOE)

Create an effective onboarding program that builds engagement with your new hires right away to increase retention and transform Our New Employee your . Onboarding Course Model REVIEW In this program, you’ll learn everything you need to create effective How is your organization’s current onboarding programs that build engagement with your new hires even onboarding program performing? before they start on their first day. Using ATD’s 5R model of employee What are the strengths and limitations of your current onboarding efforts? onboarding, you’ll learn to successfully navigate the review, , How can you write a business case role clarity, relationship building, and results phases of onboarding. to get your ’s attention? RECRUIT How can you identify candidates 1 who will be a great fit? What is the best way to build a relationship with your new hires Deliver before the first day? 5 RESULTS REVIEW Confirm ROLES How can you make sure your new hire has a great first day? New What strategies can you use to ensure your new hire is making a contribution Employee right away? Onboarding 2 Build RELATIONSHIPS How can you plan opportunities for your Build new hire to build rewarding professional RELATIONSHIPS 5Rs relationships? What are the most effective coaching RECRUIT strategies to raise your new hire’s job 4 performance? Deliver RESULTS Confirm How can you ensure your new hire stars contributing with the first 90 days? ROLES 3 What is the best way to measure the results your new hires are producing?

855.404.2783 | [email protected] | www.td.org/education New Employee Onboarding Certificate Develop for high performance from the start with successful new employee onboarding.

Derived From ATD Research, Backed by Our Competency Model ATD’s New Employee Onboarding Certificate program follows the key knowledge and actions defined by research that successful instructional designers must attain to create Related Learning effective onboarding programs. Offerings Onboarding builds a strong relationship with each new hire, beginning with the Coaching Certificate first contact and continuing through the first year on the job. By equipping new Help others develop, take hires for success in their roles and continually investing in them, onboarding action, and reach their goals. supports the development of new hires into fully engaged employees. Throughout this program, our primary focus will be building engagement with Consulting Certificate your new hires from the first interaction to developing lasting commitment to Build your credibility aas a trusted consultant. the organization and bringing out their best performance.

In this program, you will: Improving Human • Learn how to develop an onboarding program from business case Performance to implementation. Enhance performance with a systematic and results- • Refresh the content of an existing onboarding program. based approach, driven by • Improve employee engagement by providing tools for successful new business needs. hire integration. • Increase new hire ROI. Instructional Design Certificate After this program, you will be able to: Leverage exclusive ATD tools and templates to develop the • Identify strengths and areas for improvement in your current most powerful, bottom-line onboarding initiatives. focused learning. • Define a business case for onboarding. • Write a recruiting brief to guide the individuals in the hiring process and choose Microlearning Certificate a strong candidate. Use bite-sized learning to enhance employee • Build a positive relationship with the new hire in the interval between hiring development. and their first day. • Apply strategies to ensure new hires are clear about their roles and responsibilities. • Identify special considerations when onboarding managers and executives. • Generate ideas for how to incorporate new approaches into the onboarding process. • Plan interactions to enable a new hire to build relationships with colleagues. • Create an onboarding plan that identifies meaningful contributions the new hire can make within the first 90 days. • Communicate the results of the onboarding program.

855.404.2783 | [email protected] | www.td.org/education New Employee Onboarding Certificate Develop for high performance from the start with successful new employee onboarding.

COURSE OVERVIEW

MODULE 1 MODULE 2 MODULE 3 MODULE 4 MODULE 5 Review Your Recruitment for Establish Roles and Build Productive Collaborate to Introduction Current Onboarding Retention Responsibilities Relationships Deliver Results Programs

Introduction Module 1: Review Your Current Onboarding Programs • Program Overview

• What is Onboarding? • Analyzing Your Current Onboarding Initiatives • One Size Does Not Fit All Activity • Asking the Right Questions • Benefits of Onboarding • Stakeholder Conversation Planning Activity

• SWOT Analysis • PESTLE Analysiss • Conduct an Analysis Activity

• Aligning Your Program With Organizational Goals • Identify Your Organizational Goals Activity

• Types of Onboarding Experiences • Choosing the Right Onboarding Structure Activity

• Build the Business Case • Use Metrics to Make Your Case Compelling • What Are Metrics and Why Use Them? • How to Collect Metrics • What Metrics Should I Collect? • Draft Your Business Case Activity

855.404.2783 | [email protected] | www.td.org/education New Employee Onboarding Certificate Develop for high performance from the start with successful new employee onboarding.

Module 3: Establish Roles and Module 2: Recruitment for Retention Responsibilities

• Creating an Engagement Culture • Organizing Onboarding Content • What Candidates Want • An Onboarding Road Map for Everyone • Get Into Your Candidate's Head Activity • Planning for a Great First Day • Writing for a Recruiting Brief • Do Real Work Right Away • Hire the Right Person • First Day Planning Activity

• Your Organization's Viewpoint • Required Training • Your Target Candidate's Viewpoint • Know the Rules • Making a Great First Impression • Training the Gets Results • Making a Great First Impression Activity • Building Employee Engagement • Planning Realistic Job Previews • Create Enthusiasm • Is Your Hire the Real Thing? • Build Commitment to Your Brand • How to Deliver a Realistic Job Preview • Developing Clear Expectations • Realistic Job Preview and Planning Activity • Why Are Clear Expectations Important? • Pre-Onboarding Your New Hire • Can You Turn It Around? Activity • Pre-Onboarding for Workplace Success • Discuss Your Expectations Early Activity

• Pre-Onboarding to Welcome Your New Hire • Onboarding Managers and Executives • Welcome Your New Hire Activity • What Do Your New Leaders Need Activity • New Manager Onboarding Road Map Activity

855.404.2783 | [email protected] | www.td.org/education New Employee Onboarding Certificate Develop for high performance from the start with successful new employee onboarding.

Module 4: Build Module 5: Collaborate Productive Relationships to Deliver Results

• Planning Socialization for New Hires • Creating an Onboarding Plan • Unwelcoming Your New Hire to the Team • Give Your New Hire a Great Start • Provide Guidance to Your New Hire • How an Onbarding Plan Can Help • Interaction Planning Checklist Activity • Keep the Momentum Going

• Buddy Relationships • Customizing the Onboarding Plan Activity • Just Like Traveling to a Foreign Country • Planning Check-Ins • Buddy, Coach, and Mentor Relationships • Regular Check-Ins to Identify Issues • New Hire Buddy Guide Review Activity • Using Check-Ins to Build Trust

• Employee Coaching • Schedule New Hire Check-Ins Activity • The Value of More Feedback • Solving Onboarding Challenges Activity • What Is Coaching? • Common Onboarding Challenges • What Makes a Good Coach? • Measuring Program Results • Case Study: Employee Coaching • Why Metrics Matter • Chosing the Right Metrics: The Talent Development and HR Departments • What Metrics Should I Collect? • Effective Communication Strategies • Align Results With Expectations • Communicating With Key Stakeholders Activity

855.404.2783 | [email protected] | www.td.org/education New Employee Onboarding Certificate Develop for high performance from the start with successful new employee onboarding.

Additional Tools and Resources: • Stakeholding Conversation Planning Job Aid What Participants • SWOT Analysis Job Aid Are Saying • PESTLE Analysis Job Aid ATD is the go-to organization for talent • Business Case Template “ development. • Business Case Checklist ” • Simple Recruiting Brief —Alicia Thibaudet • Realistic Job Preview Planning Worksheet ATD Education Participant • Welcome Worksheet • Onboarding Template • Day One Preparation Worksheet • Interaction Planning Worksheet • New Hire Buddy Guide • Personal Onboarding Plan • New Hire Check-In Schedule

855.404.2783 | [email protected] | www.td.org/education New Employee Onboarding Certificate Develop for high performance from the start with successful new employee onboarding.

Day One Preparation Worksheet

Before your new hire starts, use this worksheet to make sure everything is in place for a great first day.

Work Needs

Make sure all the supplies and equipment your new hire needs are in place.

 Desk 

 Phone 

 Computer 

 Supplies 

 Key / key card or fob 

Relationship Needs

Who are the most important colleagues your new hire needs to know? List them below. Plan first-day introductions.    

Personal Needs Does your new hire have personal needs that need to be accommodated? Make sure your organization is providing appropriate assistance.

 Relocation expenses 

 Finding housing 

 Placing children in schools 

 Transportation 

© ATD New Employee Onboarding Certificate Program

855.404.2783 | [email protected] | www.td.org/education Why Choose ATD As Your Professional Development Resource?

ver the last 75 years, our mission has been to Oempower talent development professionals 95+ 900+ with the knowledge and skills they need to be Course Topics Have Trained successful and remain competitive. We accomplish With Us this by providing learning that sticks and leads to measurable results in your on-the-job performance.

What You Can Expect From an ATD Course 120+ 100,000+  Research- and competency-based learning with Countries Professionals applied adult learning principles With Have Learned an ATD With ATD  Hands-on practical activities Presence Education  An engaging environment that builds confidence and makes learning personally relevant  Actionable take-home materials to ensure real application back at work

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