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10095 – Emission Label Visibility

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10095 – Emission Label Visibility 10095 – Emission Label Visibility 2003-2009 Chevrolet Kodiak 2003-2009 GMC TopKick Equipped with 7.8L Diesel Engine (LG4/LF8) Condition General Motors has decided to conduct a Voluntary Emission Recall involving certain 2003-2009 model year Chevrolet Kodiak and GMC TopKick vehicles equipped with a 7.8L diesel engine (LG4/LF8). These vehicles were built with the engine emission label installed in a location that is visually obstructed by the air cleaner. Correction Dealers are to install a supplemental label on the underside of the hood. Since a new supplemental label can be easily installed, and to reduce the customer's inconvenience, the label will be sent directly to customers of record, along with the installation instructions. Customers may install the label on the underside of the hood. However, if they desire, they may bring the label to their dealer for installation at no charge. Vehicles Involved Involved are certain 2003-2009 model year Chevrolet Kodiak and GMC TopKick vehicles equipped with a 7.8L diesel engine (LG4/LF8), and built within these VIN breakpoints: 2003 Chevrolet Kodiak 3F500075 3F522422 2004 Chevrolet Kodiak 4F100249 4F523033 2005 Chevrolet Kodiak 5F500063 5F534722 2006 Chevrolet Kodiak 6F400008 6F424933 2007 Chevrolet Kodiak 7F400027 7F426673 2008 Chevrolet Kodiak 8F400004 8F418468 2009 Chevrolet Kodiak 9F400001 9F900027 2003 GMC TopKick 3F500042 3F522521 2004 GMC TopKick 4F500076 4F902402 2005 GMC TopKick 5F500316 5F534787 2006 GMC TopKick 6F400019 6F904916 2007 GMC TopKick 7F400002 7F902130 2008 GMC TopKick 8F00010 8F900115 2009 GMC TopKick 9F400003 9F900020 Important Dealers are to confirm vehicle eligibility prior to beginning repairs by using the Required Field Actions section in the Global Warranty system. Not all vehicles within the above breakpoints may be involved. For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports, or sent directly to export dealers. Dealers will not have a report available if they have no involved vehicles currently assigned. The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall. Parts Information Note To determine the applicable label part number, refer to the VIN listing located in the GM GlobalConnect Library. Before November 1, 2010: Supplemental Vehicle Emission Control Labels will be mailed to owners of record. Labels for vehicles in dealer inventory are to be obtained by completing the form below and faxing it to AIPDN Parts Technical Staff at 714-938-0350. Please be sure to complete the form thoroughly, including the section on why the label is needed. If any information on the form is missing or incomplete, AIPDN will return the form to the dealership so that it may be completed and resubmitted. The form also requires the engine serial number, which is located on the right front, top part of the cylinder block below the number one exhaust port. On and after November 1, 2010: Only dealers with Isuzu Truck Service Agreements will be able to order the Supplemental Vehicle Emission Control Labels directly from AIPDN. If your dealership does not have an agreement, contact another GMC/Chevrolet dealer with an active Isuzu Truck Service Agreement or contact your local Isuzu Truck dealer. Complete the form below and provide it to the ordering dealer or fax it to AIPDN Parts Technical Staff at 714 938 0350. Forms received after November 1 without an active Isuzu dealer code will be discarded. Note If the local Isuzu dealer has questions about providing the label, please have the dealer reference AIPDN Bulletin PTS-LV02-17. Service Procedure 1. Open the vehicle hood. 2. Locate the inside of the engine hood cover on the driver's side where the label (1) is to be affixed. 3. Ensure that the area is clean and dry. Use a non-oil based cleaner, preferably isopropyl alcohol (rubbing alcohol). 4. Caution This label is a tamper-proof type label. Attempting to remove or reposition the label after application will result in its destruction. Remove the backing from the new label. 5. Apply the label and smooth the label from the center out. Do not attempt to remove or reposition. 6. Close the vehicle hood. Warranty Transaction Information 1. Submit a claim using the table below. V2257 Install Vehicle Emission Label 0.1 Customer Notification – For US and Canada General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin). In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper maintenance. Customer Notification – For Export Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter. In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper maintenance. Dealer Recall Responsibility All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles. Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward. Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter. In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle. October 2010 Dear General Motors Customer: This notice is sent to inform you that General Motors is conducting a voluntary emission recall that includes your vehicle. Reason For This Recall: Your 2003-2009 model year Chevrolet Kodiak or GMC TopKick vehicle was built with the engine emission label installed in a location that is visually obstructed by the air cleaner. What Will Be Done: A supplemental emission label will be installed on the underside of the hood. Since this label is easily installed, and to reduce your inconvenience, we have included the label and installation instructions with this letter. If you desire, however, you may take the label to your dealer for installation. This service will be performed for you at no charge. How Long Will The Repair Take? Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual installation time of approximately 10 minutes. What You Should Do: If you would like your dealer to install the label, please contact your GM dealer as soon as possible to arrange a service date. Be sure to take the label with you on your scheduled appointment date. Instructions for installing this label have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process, and install the label. If you have any questions or need any assistance, just contact your dealer or the appropriate Customer Assistance Center at the number listed below Guam 1-671-648-8450 Puerto Rico – English 1-800-496-9992 Puerto Rico – Español 1-800-496-9993 Virgin Islands 1-800-496-9994 GM Medium Duty Truck 1-800-862-4389 Emission Law Information: In order to ensure your full protection under the emission warranty made applicable to your vehicle by State and Federal Law, and your right to participate in future recalls, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be lack of proper maintenance of your vehicle. We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products. Jim Moloney General Director, Customer and Relationship Services Enclosure 10095.
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