County Clare's Information Guide 2020 Services for Older People
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CLARE INFORMATION GUIDE 2020 Services for older people CONTENTS INTRODUCTION 6 Age Friendly Ireland 6 Clare Older People’s Council 6 About this guide 6 1. ADVICE AND INFORMATION 7 Citizens Information 7 “Think Ahead” 7 Eircode 8 MapAlerter - Clare Alerts 8 2. ENTITLEMENTS 9 Applying for a pension 9 Collecting your pension 10 Age 80 allowance 10 Living Alone Increase 10 Telephone Support Allowance 10 Supplementary Welfare Allowance 10 Free Travel 10 Fuel Allowance 11 Household Benefits Package 11 TV Licence 11 3 HEALTH 12 Health Service Executive (HSE) 12 Primary Health Care Teams 12 Mental Health Services in County Clare 14 Elder Abuse 15 Treatment Benefit Schemes 15 Other Information 16 4. HOUSING 17 Clare County Council’s Housing Department 17 Home Service Supports and Maintenance 18 5. SAFETY AND SECURITY 19 Emergencies 19 The Seniors Alert Scheme 19 Household management and security 19 3 Garda Stations in County Clare 20 Crime Prevention Officer 20 Community Gardaí 20 Know Your Patch 20 “Message in a Bottle” Initiative 20 Neighbourhood Watch/Community Alert 20 Garda Text Alert 20 Bogus Caller Cards 21 Safety while out and about 21 Follow Clare Gardaí on Facebook 21 Crime Prevention Advice 21 Smoke Alarms 22 General fire safety in your home 22 6. SOCIAL AND LEISURE ACTIVITIES 26 Active Retirement Ireland 26 Birdwatch Ireland 26 Clare Civil Defence 26 Clare Heritage Centre & Genealogical Centre 26 Clare Sports Partnership 26 Getaways - Irish Hotels Federation 27 Golden Ireland 27 Library services 27 Limerick and Clare Education and Training Board (LCETB) 27 Lions Club 27 Men’s Sheds 27 Siel Bleu 28 Swimming Pools and Leisure Centres 28 Walking Trails 28 7. TRANSPORT 29 Clare Bus 29 Alternatively contact Limerick/Clare Local Link 29 Train Stations/Bus Services in County Clare 29 Clare Local Lift 30 Free Travel and Public Services Card 30 All Ireland Free Travel Scheme 30 Disabled Parking Permits 30 Tax relief for drivers and passengers with disabilities 30 Registered accessible/wheelchair friendly taxi providers 31 Driving Licence 31 8. SUPPORT GROUPS 32 Alzheimer Society of Ireland (ASI) 32 Anam Cara 32 4 Arthritis Ireland 32 Asthma Society of Ireland 32 Clarecare 32 Clare Chronic Obstructive Pulmonary Disease (COPD) Support Group 32 Clare Volunteer Centre 33 Croí - West of Ireland Heart Foundation 33 Dementia Understand Together 33 Diabetes Ireland 33 Disability Federation of Ireland 34 Family Resource Centres (FRCs) 34 Irish Heart Foundation 34 Irish Red Cross Clare Area 34 Irish Wheelchair Association (IWA) 34 National Council for the Blind Ireland (NCBI) 34 Neurological Alliance of Ireland 35 Obair Meals on Wheels 35 Parkinson’s Association of Ireland 35 Sláinte an Chláir Clare Cancer Support 35 St. Vincent de Paul (SVP) 36 Support for Carers 36 9. ORGANISATIONS FOR OLDER PEOPLE 37 Age Action Ireland 37 Age & Opportunity 37 ALONE - Supporting older people to age at home 38 Clare Public Participation Network (Clare PPN) 38 Sage 38 Third Age 38 APPENDIX: CONTACT DETAILS AND INFORMATION 39 1. Advice and Information 39 2. Entitlements 40 3. Health 43 4. Housing 46 5. Safety and Security 47 6. Social and Leisure Activities 48 7. Transport 52 8. Support Groups 54 9. Organisations for Older People 58 Useful websites 58 5 INTRODUCTION Age Friendly Ireland A key purpose of local government is to promote the wellbeing and quality of life of citizens and communities. The signing of the Dublin Declaration on Age friendly Cities and Communities in Europe in 2014 by all 31 of our local authorities represents a significant national commitment to creating an inclusive, equitable society in which older people can live full, active, valued and healthy lives. The Age Friendly Cities and Counties Programme provides a means of putting the declaration into operation by bringing City and County Councils, the Health Service Executive, An Garda Síochána, Non-Governmental Organisations (NGO’s), business and third level sector representatives together at local authority level - to plan, share resources and streamline their work, with the interests and needs of older people and an ageing population at their core. See also www.clarecoco.ie/services/community/clare-age-friendly-county or www. agefriendlyireland.ie Clare older People’s Council The Clare Older People’s Council (OPC) is a voluntary, autonomous group which seek to represent the views, needs and interests of people aged 55 plus in Clare. The OPC, as it is known, works with the Clare Age Friendly Alliance Board comprising of local statutory, voluntary and not for profit organisations in the county, to ensure that matters affecting older people are at the heart of policy and strategic development. Clare OPC can be contacted on (065) 684 6240 or email: [email protected] Facebook page: Clareopc About this guide This guide will help you find out important information on a range of topics that will help you in your day to day life. It will be updated regularly and submissions can be made to: [email protected], Rural Development Directorate, Clare County Council, Áras Contae an Chláir, New Road, Ennis, Co. Clare, (065) 682 1616. The guide has 9 main parts and these are colour coded for ease of reference 1. Advice and information 2. Entitlements 3. Health 4. Housing 5. Safety and Security 6. Social and leisure 7. Transport (including information about driving licences) 8. Support Groups 9. Organisations for Older People 6 1. ADVICE AND INFORMATION See Appendix pg 39 for contact numbers and addresses. Citizens Information County Clare is served by three Citizens Information Centres in Ennis, Kilrush and Shannon. The county also has 4 Outreach Services in Ennistymon, Killaloe/Ballina, Lisdoonvarna and Ennis. 1. Legal Advice Free Legal Advice Centre A Free Legal Advice Service operates from Citizens Information Centre in Ennis on Tuesdays and Fridays from 3:00 p.m. to 5:00 p.m. and Wednesdays from 5:00 p.m. to 7:00 p.m. (appointment only). You may need legal advice about Enduring Power of Attorney or making wills. Making a Will One of the most important issues is to sort out a will. A will can ensure that proper arrangements are made for dependants and that property is distributed in the way you wish after you die, subject to certain rights of spouses and children. Enduring Power of Attorney (EPA) An EPA is the giving by a person, when they have decision-making capacity, formal authority to another person called an attorney to make decisions when they are no longer able to make those decisions for themselves. 2. Financial advice Financial information takes place on the first Thursday and third Wednesday of every month from 5:30 p.m. to 7:00 p.m. in the Citizens Information Centre in Ennis (appointment only). You might particularly benefit from advice on pensions and payments/allowances. 3. Threshold Service The Threshold Service is a housing service. It provides information on the third Thursday of the month from 11:00 a.m. to 1:00 p.m. and 2:00 p.m. to 4:00 p.m. “think Ahead” “Think Ahead” is an Irish Hospice Foundation programme which provides a guide to members of the public to help you discuss and record your preferences in the event of an emergency, serious illness, or death. The Think Ahead form allows you to record your wishes about care in the event of serious illness or death. Details about your emergency contacts, health information, legal information, financial affairs and wishes for care after death can be documented on the form and shared with family and loved ones. Money Advice and Budgeting (MABS) The Money Advice and Budgeting Service is the state’s money advice service, guiding people through dealing with debt and helping them to manage their money. There are two MABS offices in County Clare. 7 Eircode About Eircode Eircode, Ireland’s postcode system launched in July 2015. Over a third of addresses in Ireland have the same address with at least one other property. This makes it difficult for those delivering goods and services to accurately identify the location of an address. Clare County Council has produced a fridge magnet whereby your eircode can be recorded on it. MapAlerter - Clare Alerts Clare Alerts is a free alert service about events e.g. weather events, road closures etc. provided by Clare County Council for people living and working in County Clare. 8 2. ENTITLEMENTS See Appendix pg. 40 for contact numbers and addresses. This section has information on pensions and other allowances and packages you might quality for. Applying for a pension The State Pension (Contributory) payable to people from age 66 is based on your social insurance (PRSI) contributions. It is not means tested, so the payment you receive is not affected by other income you may have, such as an occupational pension. The State Pension (Non-contributory) is a means-tested payment for people from age 66 if you don’t qualify for a contributory pension, based on your social insurance (PRSI) contribution record or if you only qualify for a reduced rate of State Pension. Both pensions are taxable but you are unlikely to pay tax if it is your only income. Changes to the qualifying age for state pensions The Social Welfare and Pensions Act 2011 made a number of changes to the qualifying age for State Pensions. The qualifying age will rise to 67 in 2021 and 68 in 2028. So: • If you were born on or after 1 January 1955 the minimum qualifying State Pension age will be 67. • If you were born on or after 1 January 1961 the minimum qualifying State Pension age will be 68.