LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10 TABLE OF CONTENTS
Part 1: INTRODUCTION 1 The State Library of Queensland 1 2009–10 Chairperson’s overview 2 2009–10 State Librarian’s year in review 3
PART 2: CORPORATE 4 Library Board of Queensland 4 Queensland Library Foundation 5 Organisational structure as at 30 June 2010 6
PART 3: 2009–10 OUTCOMES 7 Learning for All 12 Queensland Memory: today for tomorrow 16 Community Connections 19 Corporate Governance 24
PART 4: PERFORMANCE SUMMARY 28
PART 5: FUTURE OUTLOOK 30
PART 6: FINANCIAL REPORT 32
PART 7: APPENDICES 57 Appendix A: Functions of the Library Board 57 Appendix B: Library Board advisory groups and committee 58 Appendix C: Library Board member biographies 59 Appendix D: Public library grants for independent libraries 60 Appendix E: Country Lending Service equipment grants 61 Appendix F: Professional memberships 61 Appendix G: Consultancies 62 Appendix H: Overseas travel 62 Appendix I: Annual emissions reporting 2009–10 63 13 September 2010
The Honourable Anna Bligh MP Premier of Queensland and Minister for the Arts PO Box 15185 City East Qld 4002
Dear Premier,
I am pleased to present the 2009–10 Annual Report for the State Library of Queensland.
I certify this annual report complies with: • the prescribed requirements of the Financial Accountability Act 2009 and the Financial and Performance Management Standard 2009, and • the detailed requirements set out in the Annual Reporting Guidelines for Queensland Government Agencies.
A checklist at www.slq.qld.gov.au outlines annual reporting requirements.
Yours sincerely,
Emeritus Professor Roland Sussex Chairperson Library Board of Queensland
1 PART 1: INTRODUCTION
PART 1: INTRODUCTION
Vision Enriching the lives of Queenslanders Mission Creatively linking Queenslanders to information, knowledge and each other Values • Respect for people and knowledge • Commitment to lifelong learning for all • Integrity and efficiency of service
The State Library of Queensland
The State Library of Queensland has been providing free library services to the people of Queensland since the foundation of the institution in 1902. A primary role is to ensure Queensland’s documentary heritage is collected, preserved and made accessible to the public. The State Library is also a significant research and reference library, and an advocate and financial partner of Queensland’s public libraries and Indigenous Knowledge Centres (IKCs).
The State Library: New times bring new challenges, and the State Library will respond with understanding and innovation in meeting new and emerging • is located at the Cultural Centre, South Bank, Brisbane; needs effectively. The State Library will do this by: Cannon Hill, Brisbane; and Reef Fleet Terminal, Cairns • collects, arranges, preserves and provides access to • promoting service delivery to Aboriginal people and Torres Strait Queensland’s documentary heritage Islanders • ensures this documentary heritage is accessible to the • addressing the needs of our changing population including widest possible audiences by providing access to specialised increased cultural diversity and an ageing community collections, including the John Oxley Library, the state’s premier • responding to changing work patterns and family commitments library for material documenting the history of Queensland, which leave limited time for personal development and social and the Australian Library of Art and cultural activities • uses technological innovation and collaborative partnerships at • meeting increased consumer expectations for immediacy and the digital culture centre, The Edge, to give contemporary tools convenience of service delivery to young people for exploring critical ideas, green initiatives, • recognising that a knowledge-intensive economy has created new design practices and media making greater career mobility requiring enhanced learning throughout life • provides free access to books, journals and magazines, • responding to changes in educational approaches, including newspapers, audiovisual material, family history resources, creative and information-rich learning opportunities maps, music, ephemera and electronic resources • using technological innovation and collaborative partnerships to • provides free reference and research services to all Queenslanders ensure Queensland’s memory is collected, organised, preserved • provides Indigenous library services, including the establishment of and made accessible to the widest possible audience IKCs in the Torres Strait. The State Library also offers employment • optimising the use of new information and communication and training opportunities for Queensland’s Aboriginal peoples and channels Torres Strait Islanders interested in a career in the library sector • making effective use of the increasing volume of information, • funds and supports services to Queensland public libraries particularly in digital form • organises outreach programs for public libraries staff and the • advocating the need for increased broadband access for all general public. These programs are offered in the areas of Queenslanders. research, internet training and digitisation The State Library is well positioned to respond to these challenges. • specifically engages with children and young people as well It is committed to engaging new audiences, through the as multicultural communities to address their library and development of partnerships and use of innovative technologies. information needs • offers public programs and exhibitions — including exhibition loans — to schools, public libraries, museums and other community organisations. 2 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
2009–10 CHAIRPERSON’S OVERVIEW
In this, my first year as Chairperson of the Library Board of Queensland, I have developed a deep respect for the quality, energy and diversity of the programs and activities of the State Library of Queensland. The mission of the State Library is to enrich the lives of Queenslanders. It meets its obligations through a range of initiatives that focus on learning for all, on community connections, and on collecting, preserving and making accessible the State’s rich documentary heritage, with a special focus on our role as the knowledge ancestors of future generations.
Libraries are currently reinventing themselves. Not too long ago Part of its task is to inform and engage its users as partners in this a library was still a place where people came to read and search transformation. For instance, the State Library is moving to deliver for knowledge and information. In the digital age libraries are services to its clients where and when they are wanted. It offers increasingly becoming spaces, not just physical spaces, but virtual digital training opportunities to users of all ages and backgrounds. ones as well, accessible from anywhere on the planet. The space It is extending the digital storytelling program, and increasing the concept includes the older place idea: libraries do not abandon their digitisation of its heritage and general collections. The reach of the commitment and care for paper and printed documents. But they State Library’s collections, services and programs is being extended are also having to create ways of integrating the old with the new; to new audiences with new modes of delivery. of facilitating digital access to conventional resources; of building The opening of The Edge, our new creative digital laboratory, in digital spaces; and of anticipating where libraries are going, and February 2010 has been hailed around the world as a bellwether planning to meet these rapidly evolving demands. Libraries are now example of creative thinking in providing a creative digital also spaces where multimedia join text to graphic, audio, video and environment especially — but not only — for younger users. other media. The State Library continues to expand its national and international In addition, contemporary libraries are no longer merely for the outreach. It has joined with the National and State Libraries of consumption of existing knowledge. They are also places where Australasia in the NSLA collaborative, delivering on the Re-imagining people meet and collaborate to create new content and knowledge. Library Services Strategic Plan to extend access, inwards and And the people who search, use, collaborate and create information outwards from the State Library, across Australia and New Zealand. in the Library’s space may be located in Queensland, elsewhere in The task of the Library Board is to oversee this rich and wide- Australia, or anywhere on Earth. ranging institution, its people, its resources and its vision. The library’s core activity, the organisation and accessibility of I extend my thanks to my fellow Library Board members for their information and material, is therefore undergoing a radical change dedication to the vision of the State Library, and to the State from the ‘reference and reading’ model. The State Library is Librarian and her staff for their professionalism and enthusiasm. It is responding decisively to change. And it is helping to create the new because of them that the State Library of Queensland is a unique, model of a library for the 21st century. dynamic and evolving institution. The State Library’s Strategic Plan provides a powerful platform for the realisation of the State Government’s Toward Q2: Tomorrow’s Queensland agenda, enriching the lives of Queenslanders. The State Library is adding new and diverse audiences, particularly children and young people and their families, as well as growing numbers of older citizens; it supports life-long learning opportunities, especially for those not currently enrolled in formal education or training. The State Library is enhancing the delivery of services to Aboriginal people and Torres Strait Islanders in remote Indigenous communities, and has taken important steps, especially through the expansion of the Indigenous Knowledge Centres, Emeritus Professor Roland Sussex towards meeting the previously unmet needs of these communities, Chairperson including providing resources for the development of Indigenous Library Board of Queensland tutors and Indigenous skills which will be of value to the entire community. 3 PART 1: INTRODUCTION
2009–10 STATE LIBRARIAN’S YEAR IN REVIEW
Libraries are as relevant today as they have ever been. Reflecting on the diversity of activities during the past year reaffirms the role that libraries play in strengthening the connection of communities to each other, the state, our nation and beyond. We seek to celebrate community and the richness that lies in diversity and freedom of thought and expression. To engage with and inspire our audiences is our goal.
In February 2010, the Queensland Premier and Minister for the Arts, Engaging in partnerships to deliver new and enhanced services is the Honourable Anna Bligh MP, launched The Edge — the State a key driver in developing our programs and collections. The State Library’s digital culture centre. Supported by infrastructure funding Library was a key broker in the formation of A State of Writing, from the Queensland Government for the re-development of the a Queensland-based collaboration designed to connect writers, former auditorium building, this leading-edge environment provides readers and ideas. It brings together 19 diverse partners from for planned and incidental collaboration. The Edge’s programs across writing industries to provide a program of events, workshops explore design, media making, enterprise, technology, science and projects that run statewide, in tandem with a vibrant online and green initiatives, tackling the challenges of a world driven by presence. Writers, librarians, teachers, booksellers, community new imperatives and seeking answers to new and old challenges. organisations and passionate readers can draw inspiration, contacts The Edge is a cornerstone of arts culture + me, the Queensland and support from A State of Writing. It is an open network which Government’s Children and Young People in the Arts action plan. welcomes members who are passionate about supporting creative engagement with writing, reading and storytelling throughout Our success in information collection and preservation today will Queensland. As a leading partner, the State Library will initiate ensure our heritage is accessible to tomorrow’s generations. In and support public discussion and debate and encourage the 2009, we celebrated the 75th anniversary of the John Oxley Library, development of Queensland writers. A State of Writing will also help the State Library’s main centre for Queensland’s documentary deliver on the State Library’s objective to support and network with heritage. While our program to make our Heritage Collections a vibrant public libraries community. available digitally continues, we also provided the opportunity for regional Queenslanders to have a hands-on experience with our The State Library building provides diverse spaces for the White Gloves Tour of some of the State Library’s treasures. The community to interact with our collections, services and each tour extended from Townsville and a number of other centres in other. Our engagement with new technologies provides us with an the north to Mount Isa and Barcaldine in the west and south to enhanced ability to deliver library services to a wider audience and Toowoomba and Redcliffe. to make global and local knowledge more accessible. In furthering our guiding legislative principle of respect for Aboriginal I extend my thanks to the Library Board for its commitment and and Torres Strait Islander cultures, we have a firm commitment support during the past 12 months. Most importantly, I would to enhancing the delivery of services to Indigenous communities. like to pay tribute to all staff and volunteers whose passion and A new IKC was opened on Hammond Island, bringing the total enthusiasm are cornerstones for our achievements. I thank you for opened since 2001 to 19. The State Library continues to provide your continuing contribution to the State Library of Queensland. training, technical support and professional development for IKC staff through an intensive program of visits and workshops. Liaison with Indigenous Councils and community representatives is a key to an engaged and effective network throughout the Indigenous communities.
Lea Giles-Peters State Librarian State Library of Queensland 4 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
PART 2: CORPORATE
Library Board Library Board membership from 1 July 2009 to 30 June 2010: of Queensland Ms Jane Bertelsen (Chairperson to 5 October 2009) The Library Board of Queensland is the governing body of the Emeritus Professor Roland Sussex State Library and draws its powers from the Libraries Act 1988 (the (Chairperson from 5 November 2009) Libraries Act). The object of the Libraries Act is to contribute to the Ms Margaret Strelow (Deputy Chairperson) cultural, social and intellectual development of all Queenslanders. Mr John Birmingham The legislated guiding principles for achieving this are: Distinguished Professor Stuart Cunningham Mr Max Lenoy (a) leadership and excellence should be demonstrated in providing Mr Matthew J McDonnell library and information services Mr Aladin Rahemtula (b) there should be responsiveness to the needs of communities in regional and outer metropolitan areas Dr Grace Sarra (c) respect for Aboriginal and Torres Strait Islander cultures should Dr Dale Spender be affirmed Biographies of Library Board members are detailed in Appendix C. (d) children and young people should be supported in their The following are appointed from 8 February 2008 to 7 February understanding and use of library and information services 2011: Mr John Birmingham, Distinguished Professor Stuart (e) diverse audiences should be developed Cunningham, Mr Maxwell Lenoy, Dr Grace Sarra and Ms Margaret (f) capabilities for lifelong learning about library and information Strelow. services should be developed Mr Matthew McDonnell and Mr Aladin Rahemtula are appointed (g) opportunities should be developed for international collaboration from 24 April 2008 to 7 February 2011. The term for Dr Dale and for cultural exports, especially to the Asia-Pacific region Spender is 4 June 2009 to 7 February 2011 and Emeritus Professor (h) content relevant to Queensland should be collected, preserved, Roland Sussex 5 November 2009 to 7 February 2011. promoted and made accessible. The functions of the Library Board are listed in Appendix A. Meeting attendance record Eligible to attend Attended In addition to regular meetings of the Library Board, members Ms Jane Bertelsen represented the State Library at conferences, library openings and (Chairperson to 5 October 2009) 3 3 other official functions throughout 2009–10. Emeritus Professor Roland Sussex One committee and three advisory groups advise and inform the (Chairperson from 5 November 2009) 6 3 Library Board on issues that arise within their brief. These bodies Ms Margaret Strelow (Deputy Chairperson) 10 8 also act as an important consultative mechanism with the broader Mr John Birmingham 10 7 community. The members of the Library Board committee and advisory groups are listed in Appendix B. Distinguished Professor Stuart Cunningham 10 7 Mr Max Lenoy 10 7 The Library Board periodically meets outside Brisbane to keep Mr Matthew McDonnell 10 9 informed about local issues and to strengthen its relationship with Local Government and the community. In 2009–10 there were 10 Mr Aladin Rahemtula 10 6 Library Board meetings, including a regional meeting at Hope Vale Dr Grace Sarra 10 6 in North Queensland, which also included visits to libraries in Cairns Dr Dale Spender 10 10 and Cooktown. The State Librarian attends all meetings of the Library Board unless The Library Board has adopted a Code of Conduct. All members excused or precluded by the Library Board as per section 15 of the adhere to the Code and uphold it at all times. Libraries Act. Under section 7 of the Libraries Act, in appointing a Library Board member, regard must be given to the person’s ability to contribute to the Library Board’s performance and the implementation of its strategic and operational plans. Under section 9 of the Libraries Act, a person is not eligible for appointment as a member if the person is not able to manage a corporation because of the Corporations Act, Part 2D.6. 5 PART 2: CORPORATE
Queensland Library Events held during the year included: • a morning tea hosted by Her Excellency Ms Penelope Wensley, Foundation AO, at Government House to acknowledge loyal Foundation, heritage and cultural gift donors The Queensland Library Foundation (the Foundation) supports • several dinners for major donors and prospective supporters of the State Library’s fundraising endeavours, specifically in the the Foundation — these dinners were supported by Mr Bill Brett philanthropic and corporate sectors. Established by the Library and Mrs Boo Brett Board of Queensland under the powers as defined by the Libraries Act 1988, the Foundation operates as a Company Limited by • a function to thank the following major donors for their ongoing Guarantee and is subject to audit by the Queensland Audit Office. commitment: Mr James C Sourris, Mrs Nancy Underhill, In keeping with corporations law, the Foundation produces its own Mr Peter Underhill, Dr Philip Bacon, AM, Dr Marie Siganto and annual report and associated audited financial statements, which Mr Bill Siganto are available from the Foundation office and at www.slq.qld.gov.au/ • a cocktail party for the official handover of the Isles Love about/qlf/annrep online. collection donated by Mr Anthony Love • launch of the Foundation’s Heritage Tours in April 2010. Since 2002–03, the Foundation’s financial statements have been consolidated into those of the parent entity, the Library Board of Thank you to all Foundation donors for their support during the past Queensland, consistent with Queensland Audit Office advice based financial year. on the Australian Accounting Standard 127. Council membership during 2009–10: This financial year was another successful year for the Foundation. Mr Neil Roberts (President) In partnership with the Queensland University of Technology (QUT) Mr David Little (Vice President) Faculty of Business and the State Library, the Foundation assisted Ms Jane Bertelsen (Chairperson, Library Board of Queensland – in funding the Queensland Business Leaders Hall of Fame. This resigned 5 October 2009) initiative recognises Queensland business people and organisations who have enhanced the state’s economy and reputation. Inaugural Mr Bill Brett inductees were: Don Argus AO, Bob Bryan, Burns Philips, Steve Dr Paul Campbell Irwin, Dr Clem Jones AO, Dr Jim Kennedy AO CBE(C), Sir John Ms Ann Garms, OAM, FAIM Pidgeon, Valmai Pidgeon AM, Joe Saragossi AO, Sister Angela Ms Lea Giles-Peters (State Librarian) Mary AO, Castlemaine Perkins and Qantas. Mr Andrew Griffiths Internationally renowned architect and designer Michael Sorkin Professor Sam Mellick, CBE delivered the inaugural Nielson Design Lecture on 6 November Mr Rick Mitchell 2009. Nielson Properties generously supported this signature event. Emeritus Professor Roland Sussex (Chairperson, The celebration of the John Oxley Library’s 75th anniversary Library Board of Queensland – from 5 November 2009) continued in September 2009, with a selection of significant Mr Max Walters treasures being taken to Rockhampton as part of the White Gloves Mr Bruce MacGregor (Company Secretary) Tour. A collection from the Australian Library of Art was also sent to Mackay in April 2010. Both tours were made possible through donations from Mr Bert Thiess, Mrs Vera Thiess, Mr Alec Peden and Mrs Mary Peden. The 2010 John Oxley Library Fellowship was awarded to Dr Jeff Rickertt for his project proposal ‘Ernie Lane, Australian Labour’s Resolute Rebel’. The Fellowship encourages research into Queensland history using the extensive records within the John Oxley Library. Through the generosity of Mr Tim Fairfax the Foundation was also able to provide a major contribution to the development of The Edge at the State Library. 6 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
State Library of Queensland organisational structure chart as at 30 June 2010
LIBRARY BOARD OF QUEENSLAND Chairperson, Emeritus Professor Roland Sussex
2 X ADVISORY GROUPS: AUDIT AND RISK INDIGENOUS AND PUBLIC MANAGEMENT COMMITTEE LIBRARIES
STATE LIBRARIAN QUEENSLAND LIBRARY FOUNDATION Lea Giles-Peters President, Neil Roberts
A/MANAGER, DESIGN AND BUILDING OFFICE OF THE STATE LIBRARIAN DEVELOPMENT DIRECTOR Anne McNeill Tory Jones EXECUTIVE DIRECTOR, FOUNDATION OFFICE PROJECT DIRECTOR, Kylie Strudwick STRATEGIC PARTNERSHIPS Dr Suzanne Oberhardt
DIRECTOR, DIRECTOR, DIRECTOR, PUBLIC AND INDIGENOUS CLIENT SERVICES AND COLLECTIONS ORGANISATIONAL EFFECTIVENESS LIBRARY SERVICES (and Queensland Library Foundation Company Secretary) Rory McLeod Jane Cowell Bruce MacGregor
EXECUTIVE MANAGER, A/EXECUTIVE MANAGER, EXECUTIVE MANAGER, FINANCE, COLLECTION PRESERVATION PUBLIC LIBRARY SERVICES FACILITIES AND ADMINISTRATION Grant Collins Robert Barty Val Johnston
A/EXECUTIVE MANAGER, EXECUTIVE MANAGER, REGIONAL DIRECTOR, CAIRNS HERITAGE COLLECTIONS ICT SERVICES Terena Hopkins Louise Denoon Dr Karin Walduck
EXECUTIVE MANAGER, A/EXECUTIVE MANAGER, EXECUTIVE MANAGER, REFERENCE SERVICES REGIONAL PARTNERSHIPS PEOPLE AND LEARNING Sandra Duffield Deb Stumm Katherine Winlaw
EXECUTIVE MANAGER, A/EXECUTIVE MANAGER, A/EXECUTIVE MANAGER, RESOURCE DISCOVERY CHILDREN AND YOUNG PEOPLE POLICY AND PLANNING Anna Raunik Tammy Morley Tim Mather
BOOKSHOP MANAGER MANAGER, COLLECTION ACCESS (INC. TOGNINI’S) Helen Thurlow Matthew Oliver
EXECUTIVE MANAGER, INDIGENOUS MANAGER, RESEARCH AND PROJECTS CORPORATE IMPROVEMENT Tom Mosby Sonya Gallery
SLA WITH CORPORATE THE EDGE DIRECTOR ADMINISTRATION AGENCY David Cranswick (inc. Internal Audit)
A/MANAGER, MARKETING AND COMMUNICATIONS Beverley Parrish
VISITOR SERVICES MANAGER Katie Woods
EXHIBITIONS MANAGER Vacant
EVENTS MANAGER Susan Kukucka
EXECUTIVE MANAGER, EVENTS AND EXHIBITIONS Vacant 7 PART 3: 2009–10 OUTCOMES
PART 3: 2009–10 OUTCOMES
The State Library, Queensland’s public library network, and Indigenous Knowledge Centres (IKCs) provide a powerful platform for realising the State Government’s policy Toward Q2: Tomorrow’s Queensland. Each contributes to the Smart, Strong and Fair ambitions by committing to lifelong learning, cultural enrichment for all, and supporting the development of Queensland as a knowledge society. Provision of specific services is guided by the State Library’s strategic policy, Enriching the lives of Queenslanders: Strategic directions for the State Library of Queensland towards 2012. This policy incorporates three objectives: • Learning for All • Queensland Memory: today for tomorrow • Community Connections.
Learning for All aims to diversify learning opportunities, contribute Community Connections promotes the State Library as a place to lifelong learning, complement formal education and promote that provides spaces and programs which foster community active participation of all citizens in public discussions. Recognising engagement. In the framework of Community Connections, the that foundations for lifelong learning begin in childhood, the State State Library forms partnerships with other cultural organisations Library is committed to the development of young Queenslanders’ to extend the range and diversity of programs within the Cultural literacy and love of reading by delivering programs for children Centre. In cooperation with Queensland public libraries, the State and young people onsite, online and in partnership with public Library is developing the Queensland People’s Network. This libraries. The State Library continues to enrich the lives of Aboriginal initiative will be instrumental in the growth of learning communities people and Torres Strait Islanders by providing support to IKCs and across Queensland. promoting inclusive policies in Queensland public libraries. Queensland Memory: today for tomorrow ensures that Queensland’s documentary heritage is collected, organised, preserved and made accessible. As collectors of the material today, it is recognised that we are the ‘knowledge ancestors’ of future generations. The State Library is committed to increasing resources for collecting, preserving and making accessible our unique heritage materials. This commitment includes broadening our coverage of the contemporary documentary record, including voices that have not traditionally been heard. State Library programs create opportunities for all Queenslanders to understand and celebrate their unique identity, culture and heritage, and also allow Queenslanders to become content producers. We will collaborate with Queensland collecting institutions to make accessible significant cultural and documentary heritage materials. The State Library also will support communities in collecting, managing and preserving cultural and historical knowledge, focusing on oral history, family history and language preservation programs. The importance and value of digital content, and the need for preservation for future access, are also acknowledged by our commitment to lead the development of a Queensland Digital Content Strategy. 8 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
Strategic Plan 2009–13
VISION: Enriching the lives of Queenslanders MISSION: Creatively linking Queenslanders to information, knowledge and each other
Desired outcomes:
2. QUEENSLAND MEMORY: 1. LEARNING FOR ALL 3. COMMUNITY CONNECTIONS TODAY FOR TOMORROW
Strategic objectives:
1.1 Reinvent collections, programs and 2.1 Lead the collection, preservation of and 3.1 Foster engaged, inclusive and services to meet changing needs access to Queensland’s unique heritage interconnected communities including materials through the implementation of the 1.2 Extend library services for Aboriginal Queensland People’s Network people and Torres Strait Islanders through 2.2 Deliver services and programs that developing the Indigenous Knowledge improve access to, interpretation of and 3.2 Increase audience participation and Centres network engagement with Queensland Memory diversity 1.3 Expand programs and facilities for 2.3 Improve the collection, preservation 3.3 Develop strong and effective partnerships children and young people, including of and access to the diverse range of and networks, including with Cultural through The Edge redevelopment Aboriginal and Torres Strait Islander Centre partners and across local, national knowledge, cultures and histories and international library and collecting 1.4 Strengthen our partnership with public communities libraries to facilitate the ongoing 2.4 Lead the development of a Queensland development of public library services in Digital Content Strategy 3.4 Lead the promotion and protection of Queensland equity and intellectual freedom principles
Enhanced recognition of State Library of Queensland as a vital component of the knowledge society CORPORATE GOVERNANCE
4.1 Align our skills and organisational structure, services and 4.2 Align our resources, including ICT resources, and assets with our programs with our strategic policy strategic policy 4.3 Optimise our operations by improving our operational efficiency 4.4 Grow and diversify our financial resource base and effectiveness
VALUES: Respect for people and knowledge Commitment to lifelong learning for all Integrity and efficiency of service
Key Performance Measures:
Onsite visits Usage of collections Participation in public programs Participation by children and young people in programs Page requests to the website Total borrowings from public libraries Indigenous Councils with a library service (Indigenous Knowledge Centres) 9 PART 3: 2009–10 OUTCOMES
State Library planning Major activities for achieving Community Connections include: • delivering events and exhibitions encouraging learning, framework discussion and debate, providing online spaces to support social networking, facilitate communities of interest and The Strategic Plan 2009–13 defines major strategies for achieving advocating for reduction of the digital divide the three outcomes defined in Enriching the Lives of Queenslanders • delivering targeted, evidence-based programming to increase – Strategic directions for the State Library of Queensland towards the diversity of audiences 2012: Learning for All, Queensland Memory: today for tomorrow, and Community Connections. • developing strong partnerships and networks around shared goals, including with Local Government, Cultural Centre and The Operational Plan 2009–10 identifies activities, performance South Bank precinct institutions and across cultural networks measures and targets relating to each established strategy. • actively promoting protection of equity and intellectual freedom No modifications were made to the Strategic Plan 2009–13 or the principles throughout the public library network and in policy Operational Plan 2009–10, or directions given by the Minister during forums, including promoting reconciliation and advocating for 2009–10. public libraries.
Summary of 2009–10 Operational Plan Major activities for achieving Learning for All include: • expanding digital collections and online services and learning programs, providing opportunities for content creation and developing innovative and responsive reference services • developing strategic partnerships to deliver innovative programs in IKCs, promoting IKC services and developing kuril dhagun as an innovative centre for engagement and learning • delivering The Edge as a place of exploration, creativity and innovation; engaging programs for children and schools • leading the implementation of Expanding Horizons, partnering with public libraries on a range of initiatives around services, collections and programs. Major activities for achieving Queensland Memory: today for tomorrow include: • proactively collecting the documentary heritage and developing strategic partnerships to secure and enhance access to the documentary heritage • delivering innovative programming through strategic partnerships, facilitating engagement with Queensland Memory and, enabled by new technologies, empowering communities to contribute to Queensland Memory • empowering and encouraging Aboriginal and Torres Strait Island communities to record, preserve and make accessible their own knowledge, cultures and histories, and promoting and fostering authoritative protocols related to these activities • progressing the Digital Content Strategy and implementing the Digital Preservation Plan. 1 0 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
2009–10 Key performance indicators
1,800,000 200,000
1,600,000 180,000 2008–09 1,578,720 2007–08 160,000 172,079 1,400,000 2009–10 1,385,493 2009–10 2007–08 140,000 148,301 1,200,000 1,286,257 2008–09 138,567 120,000 1,000,000 100,000 800,000 80,000
600,000 2006–07 638,062 60,000
400,000 40,000
200,000 20,000 2005–06 2006–07 174,215 18,344 0 0 2005–06
Onsite visits Participation in programs for children Onsite visits increased rapidly following opening of the new State and young people Library building in November 2006. A major driver of increased The State Library began offering programs specifically for children visitation has been a greatly expanded range of public programs. and young people in 2006–07. The results for 2007–08 and The fall in visitation in 2009–10 resulted from a reduced public 2009–10 include participation in Out of the Box festival events at the programs offer during transition to sustainable strategies aimed at State Library. long-term audience development.
400,000 18,000,000
350,000 16,000,000 2008–09 2008–09 2009–10 2007–08 350,122 15,969,873 16,000,000 337,681 14,000,000 300,000 2006–07 2007–08 2009–10 2005–06 13,485,422 287,882 12,000,000 13,154,528 13,287,745 250,000
10,000,000 200,000 8,000,000 2006–07 150,000 172,584 2005–06 6,000,000 141,262 100,000 4,000,000
50,000 2,000,000
0 0
Participants in public programs Page requests to State Library websites Public programs include events, exhibitions, programs for children Although realignment of programming impacted traffic to the and young people and State Library participation in major cultural website, traffic due to major improvement and integration of festivals, such as the Brisbane Writers Festival and Out of the Box. catalogue and database systems continued to grow. The fall in participation in public programs in 2009–10 was due to a reduced offer during transition to sustainable strategies aimed at long-term audience development. 1 1 PART 3: 2009–10 OUTCOMES
1,800,000 70%
1,600,000 60% 2009–10 2009–10 60% 1,400,000 1,528,306 2008–09 2007–08 57% 50% 54% 1,200,000 2006–07 49%
2005–06 40% 43% 1,000,000 2008–09 1,015,093
800,000 30%
600,000 20%
400,000 2007–08 424,515 2006–07 2005–06 343,405 10% 200,000 299,922
0 0
Usage of State Reference and Heritage Indigenous communities with a library service Collections The definition of ‘Indigenous communities’ is pre Local Government Use of State Reference and Heritage Collections continued to amalgamation Indigenous Councils originally established under increase dramatically in 2009–10, resulting from implementation of Deed of Grant in Trust legislation, plus the Thursday Island new software enabling improved access to full text documents in Shire Council. Twenty-one of these communities now have subscription databases. library services, including 18 communities with IKCs and three communities with Country Lending Service (CLS) libraries.
12
10 2001–02 2002–03 2000–01 1999–00 2003–04 1998–99 2004–05 1997–98 2005–06 2006–07 1996–97 2008–09 2007–08 8 1995–96 1994–95 1993–94 1992–93 1990–91 1991–92 1989–90 1985–86 1986–87
6 1988–89 1987–88 1984–85 1980–81 1981–82 1982–83 1983–84 1979–80 Loans per capita 1978–79
4 1977–78 1976–77 1975–76 1971–72 1974–75 1970–71 1969–70 1973–74 2 1972–73
0
Total borrowing from Queensland public libraries — per capita This chart shows borrowing of physical materials only, which has declined slightly per capita since a peak in 2001–02. It does not reflect rapidly increasing use of materials and services provided online. 1 2 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
LEARNING FOR ALL
The State Library plays a key role in promoting and enabling lifelong learning, complementing formal education and expanding learning opportunities in communities. Successful strategies used by the State Library to achieve these goals in an increasingly knowledge-rich society include: transforming practices to benefit from digital revolution opportunities; strengthening public libraries and Indigenous Knowledge Centres; and more effectively engaging with children and young people. The National and State Libraries Australasia strategic plan Reimagining Libraries and the State Library’s new centre for digital culture, The Edge, both inform future directions of policy relating to digital content.
• distributing The Little Book of Public Libraries, produced by Policy the Australian Library and Information Association, to promote the benefits of public libraries to Local Government throughout Learning statement Queensland. A learning statement, which articulates the State Library’s role in client and staff learning, has been endorsed and implemented by the Public library learning programs and forums Library Board and is now published on the State Library’s website. Ms Amy Van Allen, from the Smithsonian National Museum of the American Indian, visited the State Library in July, and provided State and public library staff with an insight into the programs and policies Projects and partnerships of one of the world’s most innovative and inclusive museums. Training in early literacy, web searching techniques and resources, Expanding Horizons: Positioning Queensland services for Indigenous communities, databases, and library Public Libraries for the Future 2008–12 marketing was delivered to 141 Queensland public library staff from Emerald, Goondiwindi, Cunnamulla, Longreach, Mt Isa and Charters A number of initiatives were delivered during 2009–10 in the second Towers. Training was also offered onsite at State Library to a further year of this key policy for public libraries. Highlights included: 53 public library staff. • reviewing public library standards across many areas, including Online learning opportunities via web conferencing expanded this reference, operational and literacy services; and library services year with 25 sessions delivered to 269 public library staff. These for Aboriginal people and Torres Strait Islanders. In April 2010, sessions concentrated on the promotion and use of electronic the Chairperson of the Public Library Standards Steering Group, database resources. The addition this year of the Multilingual Ms Leona Jennings of Gold Coast City Council Libraries, was Health Database, a very popular health resource in 16 languages accepted as the Queensland representative on a committee to commonly spoken in Queensland, was well received. guide development of national public library standards Two local studies forums were held during 2009–10. Growing the • contributing $20,000 towards design and delivery of the Diploma knowledge: ideas for increasing access to your collections was held of Local Government Administration — Library and Cultural in November 2009 at the State Library to coincide with the planting Services, conducted by the Local Government Association of the ‘Tree of Knowledge’. In April 2010 the Talking Queensland of Queensland (LGAQ). State Library staff participated in the History forum was held in Townsville featuring historian Professor delivery and assessment of the course. Enrolments were Raymond Evans, and speakers from the School of Indigenous received from Cook Shire, Gold Coast City, Goondiwindi Australian Studies and the State Library. Regional, Logan City and Mackay Regional Councils A forum New developments in the social inclusion agenda: • delivering Welcoming Places training to help public library staff multicultural perspective was held at the State Library on 9 March engage with their local Aboriginal and Torres Strait Islander 2010. This forum explored ways in which libraries work together to communities in Goondiwindi and Emerald. In June 2010 enhance services and build community connections for culturally this training was conducted in Mt Isa with the State Library’s and linguistically diverse communities. It included speakers from Indigenous Languages project, to raise awareness of local LGAQ, Ethnic Communities Council Queensland and public languages and resources and developing skills for recording them libraries. Fifty-one people attended from public libraries, government • presenting two community engagement workshops at the and community organisations. Queensland Public Libraries Association/Public Libraries Australia The online program Licence 2 Test Drive Part B was delivered Conference in Townsville in October 2009. The first,Engaging this financial year, following the initial program in 2008–09. Diverse Communities, was presented by Ms Maria Tence of the Approximately 120 Queensland public, State and government library Immigration Museum in Melbourne; and the second, Engaging staff participated in the program about emerging technologies that with your Aboriginal and Torres Strait Islander communities, are changing the way people and libraries communicate and access by State Library staff and Moreton Bay Regional Council information. representatives 1 3 PART 3: 2009–10 OUTCOMES
The Courier-Mail Big Book Club Maxine Mellor’s Mystery Project regional tour This year the alliance between the State Library, the Big Book Club In July 2009, the State Library and Queensland Theatre Company Inc. and The Courier-Mail toured authors Judy Nunn, Stephen M toured Maxine Mellor’s Mystery Project to schools, public libraries Irwin, Craig Silvey, Katherine Howell, Lenny Bartulin, Nick Earls, and and IKCs in Far North Queensland, with more than 1,200 children international authors Tania James and Paullina Simons. Thirty-four attending. Written by Maxine Mellor as part of a residency at State regional author events were held in Childers, Bundaberg, Atherton, Library, the play was supported by teachers’ resources and an Hervey Bay, Oakey, Townsville, Warwick and Goondiwindi, with online project base. more than 1,900 people attending. School holiday program In January 2010 the Around the World holiday program invited children to journey through State Library collections and services. Community engagement More than 1,400 children and families viewed new Queensland children’s performance Nadia’s Wish, and 550 participated in music Learning program delivery workshops. Race around the Library saw children taking self-paced During 2009–10, 310 learning programs were delivered to 3,043 tours through all levels of the library, completing learning activities clients by Client Services and Collections. Learning programs inform along the way. participants about State Library services and collections; boost Also in January, cartoon, animation and manga workshops delivered participants’ research skills; promote information literacy; connect by professional artists attracted 515 young people. people to each other and community; or share staff expertise. Popular programs delivered in 2009–10 were about family history; using Summer Reading Club Google, Twitter and blogging for beginners; and digital storytelling. This statewide reading program, developed in partnership with These were delivered to students, teachers, general public and Queensland public libraries, was again very popular in 2009–10. special interest groups at the State Library at South Bank, Brisbane. Designed to encourage recreational reading and to build literacy and computer skills during summer school holidays, the Club attracted Children and Young People 215 public libraries, eight IKCs and more than 6,500 children. This unit offers spaces, activities and events for children and young More than 36,000 books were read and the website was viewed people. Highlights in 2009–10 included: over 50,000 times during the holidays, a 71 per cent increase on 2008–09 figures. Little Big Book Club The Little Big Book Club launched the It’s a b c time activity book May Gibbs Children’s Literature Trust packs, designed to engage children in the development of words Continuing the partnership with May Gibbs Children’s Literature and letters. Twelve thousand packs were distributed to public Trust, two Fellows delivered children’s programs at the State Library. libraries and IKCs throughout Queensland, and 3,000 Rhyme Time Mo Johnson’s Page to Published and Dee White’s Heroes and DVDs and booklets were distributed to parents through libraries and Villains and Portraits to Prose workshops were among them. at The Corner. Schools program The Corner Each month up to 600 students visited the State Library for tours, The Corner at the State Library continued to be a popular space for workshops and other activities designed for school children. children under eight and their parents. Baby Rhyme Time sessions run weekly and Auslan Rhyme Time for deaf and hearing-impaired children Out of the Box and their families are offered every month. Special highlights included: In June 2010 the State Library joined Cultural Centre precinct • themed exhibitions and artist-led activities partners to deliver exhibitions and activities as part of Out of the Box, a festival for children under eight. The State Library’s • launching The Flying Orchestra picture book by Clare McFadden, contribution included: including a performance by the Concert Master of the Queensland Symphony Orchestra, Warwick Adeney. Children in attendance • Maiem — a creative play space introducing the traditions of life were invited to participate in story time at The Corner. Copies of in the Torres Strait the book and related activity kits were also sent to all IKCs • Paper Boat River — an interactive art installation by Suzanne • an offsite exhibit of The Corner in the Queen Street Mall in Bosanquet that prompted 13,420 children to make paper boats September 2009 inspired by pictures of the Brisbane River from State Library • a morning celebrating Indian culture and food. collections • hosting the Young People in Australia national symposium Queen of Colours Changing Habits, with forums, workshops and performances at The State Library collaborated with the Sydney Opera House to the State Library and The Edge, attracting 150 delegates bring renowned German children’s theatre production, Queen of • Tea and Music: Sounds and Songs of the Railroads, a Colours, by Erfreuliches Theater to Australia in July 2009. Based on performance for children and grandparents featuring songs and a picture book by Jutta Bauer, performances at the State Library images from State Library collections. attracted over 2,600 patrons. 1 4 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
The Edge Services The State Library’s new centre for digital culture, The Edge, opened on 26 February 2010 with a major, multi-faceted launch by Collections and access Queensland Premier and Minister for the Arts, the Honourable Anna Bligh MP. Approximately 500 people attended the official launch and Usage of the collections continues to grow. Client registrations for public celebrations in the evening were well received, attracting a e-services cards increased by 30 per cent during 2009–10 with further 1,200 people. Discussion panels and workshops during the 16,283 cards issued. This brought total registered users to 72,056. opening weekend had an attendance of 160. E-services registration provides clients with a State Library With capital investment of $7.9M, plus $2.25M in deferred and membership card which allows access to a range of services accelerated maintenance work in and around the building, The including: online access to databases, e-books and e-journals, Edge is a cornerstone of arts culture + me, the Queensland collection item requests, PC booking, and printing and copying Government’s Children and Young People in the Arts action plan for onsite. It also allows tagging and commenting on items on One 2008–2011. Search (the State Library’s web search interface). The majority of The Edge’s activities are free and offer opportunities During 2009–10 5,796 items and copies from the State Library for learning. These activities are organised into seven programming collection were supplied to clients of Queensland public libraries, streams: journalism, writing, film and video, sound design and tertiary institutions, government departments and overseas libraries. music, art-science fusion, sustainability, and craft and fabrication. Other highlights extending service, collections and access included: Highlights from the first four months of programming included: • offering scanning to clients on levels 1, 2, 3 and 4 • White Noise workshops for young musicians run by • adding detailed information to One Search about instrument Musicadium, one of the few organisations in Australia parts in each performance score in the music collection specialising in digital music distribution • migrating Dr Barbara Piscitelli AM Children’s Arts Archive to • an international residency by social entrepreneur Mervin Jarman, DigiTool (a digital repository system) and enabling discovery including music performances; free community consultation; the through One Search. 2,700-Second Project during which a group of young people • continuing to manage and deliver serials to IKCs and spent 2,700 seconds (or 45 minutes) planning and completing a implementing new procedures for missing issues project; and making use of second-hand technology to benefit a • adding Voyager records to webcasts, enabling discovery group of recently settled refugees through One Search • events run by the Brisbane branch of international robotics • training staff in Resource Description and Access (RDA) — body, Robowars. Workshop participants learned how to build a unified standard designed for the digital world, providing a their own robots and engage them in a gladiator-style battle consistent framework to describe collections and library content • a four-week workshop series Mini-publication Ride, where — in preparation for the introduction of library system RDA participants gained skills in content creation by compiling a upgrades magazine to finished stage • signing new contracts for preferred suppliers after a tender • contribution by Brisbane’s community radio station 4ZZZ fm for process a series of radio workshops for emerging journalists • reviewing and updating cataloguing and indexing protocols • a series of free workshops on how to use open source and free and standards (including appropriate metadata schemas) and technology called Open Sauce extending standards to include geospatial information • Show Pony, a weekly showcase of activities at The Edge • enabling automated call slipping for all original materials through including film, VJs, wind-up toys, and music One Search. • a pre-festival showcase and discussion panel for entrants in the inaugural West End Film Festival at The Edge Auditorium. 1 5 PART 3: 2009–10 OUTCOMES
Queensland public libraries Indigenous Knowledge Centres Currently 325 Queensland public libraries and 18 IKCs are operated A new IKC was opened at Hammond Island by Premier and Minister through a strong partnership between the State Library and Local for the Arts, the Honourable Anna Bligh MP, in December 2009. Governments. This financial year $20.47M was provided by the Visits by State Library Cairns staff were made to all IKCs, providing State Library to Local Governments that operate free public library training, technical support and professional development for staff services. This included: and liaison with councils and community representatives. Training topics included internet and database searching, email usage, • $16,875,394 in cash grants to independent libraries online banking, digital recording and family history research. Other • $526,606 for Country Lending Service (CLS) book stock 2009–10 highlights included: • $1,009,000 for specialised resource collections • holding a Keeping Culture Strong workshop in Brisbane for • $43,000 as cash grants for local spending by CLS Local IKC coordinators in October 2009, focusing on digital media Governments and heritage recording • $1,166,000 for provision of Indigenous library services • starting the Keeping Culture Strong Community Interface throughout Queensland pilot project at Hope Vale and Wujal Wujal. This project • $850,000 for Expanding Horizons and Online Public Access in uses innovative Ara Irititja software to create virtual museum Libraries (OPAL) projects collections, allowing culturally sensitive information to be stored During 2009–10 considerable work was undertaken by Public and preserved, with access controlled by its owners and Indigenous Library Services (P&ILS) to develop a new service • improving internet connectivity, training and technical support delivery model for public libraries which will be supported by a for nine communities — Wujal Wujal, Pormpuraaw, Aurukun, revised public library grants methodology. The new arrangements New Mapoon, Boigu, Badu, Mabuiag, Poruma and Iama — will be effective from 1 July 2011. as part of the National Partnership Agreement on Remote Indigenous Public Internet Access Public Library Services collections • expanding Away with Words workshops to Cape York with Public Library Services collections comprise 484,651 items available funding from the Federal Department of Environment, Heritage, for loan to Queensland public libraries. In 2009–10 35,634 new Water and the Arts. This funding will also collate Torres Strait items were added to the collections and 232,218 items were lent to Island stories in a book for distribution to libraries public libraries — 132,907 of which were received by CLS libraries • offering the Culture Love school holiday program in Wujal and IKCs as part of their exchange service. 67,894 Languages Wujal, Hope Vale, Kubin, Mabuiag and the Northern Peninsula, other than English (LOTE) resources were also lent to libraries for resulting in community songs and digital stories being created their culturally diverse communities. Several enhancements were for community histories made to the processes of handling this large number of loans • promoting the State Library’s Dr Barbara Piscitelli AM Children’s across the state, including the introduction of emailed overdue Art Archive through Cairns Indigenous Arts Fair workshops and notices, resulting in considerable savings in postage and paper exhibition. consumption. International conference on inclusive museums Ninety delegates from the Second International Conference on Inclusive Museums toured the specialist collections of the State Library, learning about innovative services such as The Edge, Keeping Culture Strong, and the network of IKCs.
Visit of dignitaries to remote communities The State Library facilitated a visit of philanthropic partners and international dignitaries from UNESCO, the International Council of Museums and the Smithsonian Institute to Wujal Wujal and Hope Vale communities to learn more about the IKCs and explore opportunities for partnerships.
Rare books meeting The State Library hosted a meeting for rare books librarians on 29 July. Twenty-eight attendees from Australian and New Zealand universities, state and public libraries discussed the impact of digitisation on heritage collections; conservation and security of rare materials; and the importance of high quality catalogue records. 1 6 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
QUEENSLAND MEMORY: TODAY FOR TOMORROW
The State Library secures and makes accessible the recorded ‘memory’ of life in Queensland by: expanding John Oxley Library collections; coordinating and promoting the distributed Queensland Memory collection; and encouraging and developing platforms for the creation and contribution of content to collections. Queensland Memory collections extend to historically marginalised voices, including children and young people. The State Library prioritises supporting collection and preservation of Aboriginal and Torres Strait Islander cultural heritages, both as a key part of Queensland’s heritage and also as a way of keeping culture strong.
Policy Indigenous and Torres Strait Island languages projects Queensland Digital Content Strategy The Commonwealth Department of Environment, Water, Heritage and the Arts (DEWHA) provided $120,000 to the State Library under Library Board Chairperson Emeritus Professor Roland Sussex its Maintenance of Indigenous Languages and Records program to introduced the Queensland Digital Content Strategy Statement of deliver the Queensland Indigenous Languages project. The funding Intent (SOI) at the opening of The Edge in February 2010. The SOI allows the State Library to continue its commitment to support the establishes the policy context within which digital content is being documentation and recording of Aboriginal and Torres Strait Islander created and managed around the world, identifies challenges and languages. opportunities for Queensland, and outlines a joint response by the State Library and Queensland State Archives. Response to the SOI The State Library received a further $50,000 from DEWHA for has been overwhelmingly positive. the Torres Strait Islander Languages Translation and Recording project, which focuses on recording and translating into Torres Strait Islander languages a selection of stories from the publication Myths Projects and partnerships and Legends of the Torres Strait by Margaret Lawrie. Pilot community project Storylines: Q150 digital stories The Community Interface pilot commenced at the Wujal Wujal and The Storylines project created and collected digital stories from Hope Vale IKCs. The pilot involves the development of a digital Queensland’s communities and individuals during 2009, the state’s space to store important documents including photographs, video sesquicentennial anniversary year. Funded by the Department and audio files and their associated information. Digital training was of the Premier and Cabinet through the Q150 Office, Storylines also included. produced 86 new digital stories about Queensland’s people and places. Digital story workshops were held in six locations across Interactive family history Queensland, delivering digital story training to 41 participants from Reference Services, in partnership with Australasian CRC for a variety of local history groups, museums, councils and community Interactive Design (ACID), began the Family History Interactive organisations. Noticeboard project. This is an opportunity to explore service delivery and community-created content using innovative and Memory of the World emerging technology. The Manifesto of the Queensland Labour Party to the people of Queensland (9 September 1892) has been added to the UNESCO Memory of the World International Register. UNESCO launched the Memory of the World Program to ‘guard against collective amnesia calling upon the preservation of the valuable archive holdings and library collections all over the world ensuring their wide dissemination’. The Register now totals 193 items, including such important documents as the Magna Carta and the Diaries of Anne Frank. The Manifesto joins several Australian items: James Cook’s Endeavour Journal, the Eddie Koiki Mabo Papers, the Convict Records of Australia, and the 1906 film The Story of the Kelly Gang. The convict-related records held by the John Oxley Library have received approval for listing on the UNESCO Australian Memory of the World register. 1 7 PART 3: 2009–10 OUTCOMES
Community engagement State Library of Queensland Awards The John Oxley Library Community History Award (CHA) was Meriba Gidhal: Torres Strait Island treasures of introduced in 2010. Valued at $5,000, the CHA Award recognises excellence and innovation in the recording of Queensland history the Margaret Lawrie Collection by individuals and local community organisations. It joins the State Meriba Gidhal: Torres Strait Island treasures of the Margaret Lawrie Library’s suite of awards: the Library Board of Queensland Award, Collection exhibition was officially opened by Her Excellency, Ms John Oxley Library Award, and John Oxley Library Fellowship. Penelope Wensley AO, Governor of Queensland on 21 October. The Margaret Lawrie Collection has been declared part of Preservation workshops UNESCO’S Australian Memory of the World Register. Preservation workshops were delivered to 140 custodians of the distributed documentary heritage collections of Queensland Black Opium Memory which are held outside the State Library. Fiona Foley’s public artwork Black Opium, located on level 4 of the These included: State Library, was celebrated at a February symposium as part of the Deepen the Conversation series. Black Opium explores the • Preservation of local and family history, Rockhampton Regional history, personal stories and legacy associated with a controversial Library piece of legislation — Protection of Aboriginals and Restriction of • Caring for photographic collections, QUT Art Museum the Sale of Opium Act 1897. • Archival hinging for framing art works, State Library of Queensland Out of the Port: new perspectives on Queensland • Queensland camera group, Bardon Community Hall history and heritage • Heritage Collections digitisation projects: the curse and its cure, Beginning in 2010, John Oxley Library and the Heritage branch Museum and Galleries Services Queensland, QUT Art Museum of the Queensland Department of Environment and Resource • Preservation of library collections, IKC representatives, State Management copresented a series of monthly talks — Out of the Library of Queensland Port — promoting new research highlighting Queensland’s rich and • Caring for your digital prints, State Library of Queensland diverse history. Talks are held once a month and commenced in • Caring for your family history collections, Mount Isa City Library April 2010. Attendance at three events to date was 225. • Disaster response workshop, QUT Library, Kelvin Grove • Caring for your motion picture collections, State Library of Fitzgerald collection Queensland The State Library was presented with the private papers of Tony • Basic repair of damaged books, State Library of Queensland Fitzgerald, QC, a significant addition to the material already held • Conservation and digitisation of audiovisual collections, from this era in Queensland’s history. Thuringowa Central Library.
Discovering Queensland learning program The Edge Professor Raymond Evans led four Discovering Queensland history The State Library aims to be a library for the 21st century, and ideas courses for the public based on his seminal work, A History of about what a library does are evolving. The Edge has a greater Queensland. The course reveals State Library treasures that link into focus on the creation of information than libraries have had in the the themes of the chapters being discussed. past. Creating, storing and curating digital content for current and future generations of Queenslanders is part of The Edge’s work. White Gloves Tour While individual authors retain ownership of the intellectual property The inaugural White Gloves Tour (April to December 2009) provided they create while using The Edge spaces and other resources, The the opportunity for regional Queenslanders to view and handle Edge retains copies of all creations as a record. some of the State Library’s treasures and learn about their long- term preservation. The tour visited Townsville, Charters Towers, Mackay, Sarina, Cairns, Mossman, Mareeba, Rockhampton, Yeppoon, Emu Park, Mount Morgan, Mount Isa, Barcaldine, Toowoomba and Redcliffe as well as other parts of south-east and western Queensland. It was made possible with the support of Mr Bert Thiess and Mrs Vera Thiess, Mr Alec Peden and Mrs Mary Peden and the Queensland Library Foundation. 1 8 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
Services Other highlights extending service, collections and access Digitisation During 2009–10 the State Library: In December 2009, most Original Materials collections became • provided duplicates of 2,565 images of Queensland’s pictorial searchable via One Search. Clients can now request these memory and 1,425 reels of microfilm of historical Queensland collection items (to be viewed in the John Oxley Reading Room) newspapers, produced from master negative holdings online from home. Through the course of the project, 7,443 finding • photographically captured and digitised 11,688 images for the aids (comprising 40,923 records) were migrated to DigiTool and One collection and 10,157 for the corporate image library Search. Over 3,000 URLs in 840 finding aids were replaced with • completed the preservation microfilming of 545,517 pages of persistent identifiers (handles) for digitised material. Queensland newspaper titles which were produced by the State Library’s core microfilm program and the Australian Cooperative Australian newspaper digitisation Newspaper Microfilming program The first batches of The Queenslander newspaper 1866–1939 • carried out specialised conservation treatment to 419 Heritage became available online on the Australian Newspaper Service Collection items hosted by the National Library. The digitisation was coordinated by • inspected, cleaned and treated 181 linear metres of incoming the Australian Newspaper Digitisation Program in conjunction with collections as part of an integrated pest management program the State Library, and included application of zoning level optical • prepared 1,518 collection items for exhibition character recognition for full text search capability. Major funding • constructed archival enclosures for long-term preservation of assistance was also provided by the Centre for Government of 1,043 collection items Queensland. • bound and repaired 496 books for future access Online preservation advice • conserved and rehoused 71 original Queensland motion picture films and 80 oral histories. A selection of 12 motion pictures and The first two of a series of online self-help videos went live. The 10 audio cassettes were digitised for online access through the videos provide advice to community groups, small libraries and State Library’s One Search. members of the public looking for assistance with preservation and • developed eight conservation information guides for people conservation. affected by the year’s floods and cyclones in Queensland. Noteworthy additions included: • developing a new process to deal promptly with ephemera and clear a significant backlog including invitations, calendars, tourism brochures, concert and theatre programs, government publications and political material • issuing a Premier’s Directive reminding Queensland Government agencies of their legal deposit obligations. The directive also helps staff claim legal deposits, particularly for websites and online publications. 1 9 PART 3: 2009–10 OUTCOMES
COMMUNITY CONNECTIONS
Resilient communities are interconnected and value cultural difference and diverse viewpoints. The State Library contributes to strong communities by fostering discussion and debate, cultivating communities with common interests, and promoting the appreciation of cultural diversity. The State Library upholds the principles of intellectual freedom in the development and provision of access to collections and programs. By collaborating with other cultural, educational and community organisations, the State Library creates networks and extends its reach.
Projects Community engagement
Memorandum of Exchange and Cooperation The Edge 2006–2010 with Shanghai Library and Institute of The Edge hires Catalysts and Residents. Scientific and Technical Information Catalysts are young professionals who use creativity in their work International relationship building occurred with the Shanghai Library and are engaged by The Edge for six months. The Edge provides through the shared Memorandum of Exchange and Cooperation Catalysts with access to the venue’s resources to deliver program 2006–2010. Activity was supported by the Australian Government’s outcomes in conjunction with the program team. In return Catalysts Endeavour Awards professional development program, which pass on their knowledge to users of The Edge. enabled the State Library’s Director, Strategic Partnerships and Six Catalysts were hired in February 2010 and their work Projects, to spend a month working in-house at Shanghai Library encompassed: in October 2009. Collaboration focused on development of a major international exhibition Light from Light with Shanghai Library and • using everyday objects and turning them into moving Brisbane-based Multimedia Art Asia Pacific. This carbon-neutral installations using environmentally friendly power exhibition involves Chinese and Australian artists using solar • exploration of the relationship between audio and visual technologies to explore the properties and metaphors of light to meaning, and the environments this interaction creates produce artworks. It is scheduled to open in conjunction with the • video game music composition and sound art across various Queensland Government Mining and Clean Energy Trade Mission digital media during the final week of Shanghai Expo in October 2010. • the history of various areas of music • addressing information gaps in journalism, exploring citizen Asia Pacific Design Library journalism, and new media The State Library is pursuing a strategy to develop the best publicly • creative use of moving images and graphic design. accessible collection of design resources in the Asia-Pacific, The Edge’s Residents are professionals working where creativity promoting contemporary thought and analyses on design in the meets technology: emerging creative practitioners across sound, region. The project includes strengthened investment in design screen, words, multimedia, journalism, visual arts, craft, fashion, collections, a bespoke Asia Pacific Design Lounge within level 2 of architecture, urban design, science, engineering, sustainability the State Reference Library and Design On-line, scheduled to open and more. in October 2010. Through lectures, exhibitions, research support, studios, publications, events and a strengthened focus on design Residencies can be as short as two weeks and up to six months collections, the Asia Pacific Design Library will be a hub for design long and have a public outcome of some kind — an exhibition, resources and design activity as well as a trusted archive for records workshop, event, website or publication. The Edge provides of historical and contemporary Queensland design and designers. Residents with resources, support and a stipend. In 2010 Residents’ projects included: • Sound.Transmission.Light: developing multi-channel audio input, movement triggering, capture and detection, and the inclusion of data streams from sensors, databases and online social media feeds • A Faster Horse: a fortnightly podcast profiling young people with alternative careers • exploration of the State Library’s vast collection of Queensland’s history and culture to create a multi-dimensional electronic literature piece • workshops by an electrician including toy tinkering and inflatable devices. 2 0 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
Online space Talbot Family Treasures Wall The Edge website www.edgeqld.org.au was developed using Exhibitions in the Talbot Family Treasures Wall continued to the free, open source blog-based web development package showcase items from the State Library’s Heritage Collections, and WordPress. several featured as part of the John Oxley Library 75th anniversary events: The website is extensive and includes: 68 pages of information about The Edge; 137 posts about programming, Catalysts, • Meriba Gidhal: Torres Strait Island treasures of the Margaret Residents and partners; a forum for regional users; a digital art Lawrie Collection (24 Oct 2009 – 28 Feb 2010) gallery; and an event calendar. The Edge also uses the social This exhibition featured watercolours, drawings, photographs networking site Facebook and the micro-blogging platform Twitter and books from the diverse Margaret Lawrie Collection of the to communicate with its audience. Torres Strait Islander people which is part of the John Oxley Library. The exhibition attracted 13,894 visitors, and 51 items Access and usage of The Edge’s physical and online spaces have from the State Library collection were digitised. grown since the launch to: • New Treasures (13 Mar – 15 Aug 2010) • 21,576 people through the physical space New Treasures brings together more than 40 extraordinary • 78,659 unique users viewing the web space items recently added to the State Library’s collection. Forty • 844 members on the e-news emailing list; Facebook fans: 745; items from the State Library collection were digitised for New Twitter followers: 736. Treasures.
Exhibition program kuril dhagun display walls Modern Times: the untold story of modernism in Exhibitions and displays included: Australia (8 Aug 2009 – 8 Nov 2009) • Torres Strait Island Railway (Pamle) History (1 Sep 2009 – 31 Mar 2010) This exhibition from the Powerhouse Museum showcased more than 250 works spanning art, design, architecture, advertising, • Erub (1 Sep 2009 – 1 Aug 2010) photography, film and fashion from 1917 to 1967. Modern Times • Laura: festival in focus (1 Apr – 1 Aug 2010) attracted an audience of 12,562 in the main galleries. Travelling exhibitions, kits and loans Behind the Lines: the year’s best cartoons 2008 (21 Nov 2009 – 14 Mar 2010) Water Trees and Roots: stories from the Queensland This touring exhibition from the National Archives of Australia was Vietnamese community presented in the Philip Bacon Heritage Gallery and showcased This exhibition, which travelled to ten venues across the state during cartoons documenting political events throughout 2008, attracting 2008–09, concluded in July 2009 at Shailer Park Library. Audience an audience of 7,885. attendance at this venue was 2,088.
Bipotaim: stories from the Torres Strait Broken Links: the stolen generations in Queensland (13 Feb 2010 – 3 Jun 2010) Two versions of this travelling exhibition toured concurrently From the Gab Titui Cultural Centre on Thursday Island, this during 2009–10, attracting an audience of 17,491. Public libraries exhibition featured striking portraits by photographer David Callow, were visited in Capalaba, Thuringowa, Aitkenvale, Flinders Mall combined with personal stories from four communities in the Torres (Townsville), Mt Isa, Mackay, Cooktown, Manunda, Yarrabah, Strait and their recollections of the impact of the 1967 referendum. Atherton, Burketown, Bowen, and Emerald. IKCs in Hope Vale, The exhibition attracted an audience of 5,937. New Mapoon and Moa Island also hosted this travelling exhibition. It was well received by all three IKC communities. William Robinson Showcase What we want: the birth of women’s suffrage in (27 Mar – 1 Aug 2010) Queensland Presented in the Philip Bacon Heritage Gallery, this exhibition featured the work of one of Queensland’s most distinctive artists, This kit exhibition visited Rockhampton Library as part of their William Robinson AO. The centrepiece of the exhibition was the International Women’s Day celebrations, attracting a total audience State Library’s newly acquired Ekka series 1–20 drawings alongside of 1,466. a selection of his other works from the John Oxley Library. Twenty- one items from the State Library Collection were digitised for this exhibition. 2 1 PART 3: 2009–10 OUTCOMES
Loans Nielson Design Lecture Sixty-nine outgoing exhibition loans from the State Library’s Renowned architect Michael Sorkin presented his views on Heritage Collections were processed in 2009–10, and included Brisbane’s global position in the inaugural Nielson Design Lecture loans to a number of prominent cultural institutions for the following Designing our Future, on 6 November. A three-year partnership exhibitions: with Nielson Properties will support an annual lecture featuring an exceptional leader in the design field. • University of Queensland Art Museum — Triumph in the tropics: selling Queensland This sold out event was held in slq Auditorium 1. Audience: 7,767 • Supreme Court Queensland Library — The late Hon. Peter At Our Table Connelly Display Presented by Q150 and the State Library of Queensland, At Our Audience: 1,097 Table invited Queenslanders to discover and celebrate their food at • National Museum of Australia — From little things big things shared table celebrations across the state. Chefs, local identities grow and community members explored the influences food has on This exhibition attracted an audience of 58,693 and will tour culture and the remarkable stories of the people and places behind nationally in 2010–11, including the loaned collection items and the recipes that have passed down through generations. facsimiles. At Our Table events were held across Queensland between August • Artspace Mackay — The recycled library: altered books in and November 2009 at: Australian art exhibitions • Granite Belt — The Winemaker’s Story This exhibition attracted an audience of 4,009 and also toured • Noosa — Fresh to the Table to: – Gladstone Regional Gallery and Museum (3,430 visitors) • Cairns — A Market Feast – Grafton Regional Gallery (3,542 visitors) • Ingham — Festa di famiglia – Mornington Peninsula Regional Gallery (866 visitors) • Erub — Determination & Identity • Logan Art Gallery — Logan connections: mapping the arts and • Mackay — From Homelands to Harvest heritage of the region • Longreach — The Stockmen Audience: 1,249 • Stradbroke Island — Saltwater Dining • Ipswich Art Gallery — Queensland Folk Art • Normanton — The Cooks’ Table Audience: 16,099 • Brisbane — Queensland Unearthed • QUT Art Museum — Footnotes of a verdurous tale: Sebastian Di Mauro 1987–2009 The At Our Table events attracted an audience of 7,300. Several Audience: 6,019 digital stories were recorded at each event and 25 digital stories have been added to the collection. • Museum of Brisbane — Prejudice and pride: recognising lesbian, gay, bisexual and transgender lives in Brisbane Deepen the Conversation This exhibition opened in June 2010. This signature series continues to present a diverse program of Total audience attendance at exhibitions featuring loan items from talks, debates and conversations with leading thinkers, artists and State Library collections was 102,074. writers including Bille Brown; Michael Gow; Ed Halmagyi; Henrietta Marrie; Anita Heiss; Rebel Wilson and Arthur Chaskalson. This Events program series attracted an audience of 1,648 over ten events.
Modern Times associated events program Design Discipline Complementing the exhibition Modern Times, the State Library Now in its third year, this annual lecture series, presented in presented a program of special events exploring modernism in partnership with QUT, focuses on architecture, landscape Queensland. architecture, industrial and interior design. Total attendance was The program included: 1,233 over nine events.
• The Art of Ikebana UQ Asia Pacific Architecture lectures • Queensland architecture post-war with Andrew Wilson A new series of six events presented in partnership with the • Etiquette and style for the modern woman and man University of Queensland to showcase the talents and opinions of • Top 5 Queensland Modernist Moments some leading local, national and international architects. Attendance These events attracted a total audience of 369. over the first four events (to 30 June 2010) was 690. 2 2 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
Tea and Music State Library of Queensland Young Writers Award This series featured performances of music from or inspired by the Open to Queensland residents aged 18 to 25, the Young Writers State Library’s sound recordings and sheet music collection and Award received 173 entries from across the state. The awards included high tea on the Queensland Terrace. Attendance was 425 presented were: over three events. • $2,000 awarded to Megan McGrath for The lunar coast Film program • $500 awarded to Liam O’Brien, winner of the Maureen Donahoe encouragement award for What sort of heroine. In 2009–10 the State Library continued its Sunday program of free film screenings. The film program attracted an audience of 2,544. NAIDOC Week 2009 Poetry Slam NAIDOC Week celebrations were held in July 2009 with the theme ‘Respecting our Elders, Nurturing our Youth’. The State Library Now in its third year, this statewide, live poetry competition promoted services and programs for Aboriginal people and Torres showcased all forms of poetry. Nine heats were held, culminating Strait Islanders at the Musgrave Park Family Fun Day in Brisbane in the state final in Brisbane. Free workshops were delivered to and the Cairns Family Day in the Park. develop stage and performance techniques. Poetry Slam heats and the state final attracted 882 viewers and the competition attracted Queensland Multicultural Festival 131 entrants. The State Library had a large presence at this significant community Open Source event in October, partnering Multicultural Affairs Queensland to manage the Children’s Stage with the theme ‘River of Stories’. Open Source is a new and intimate series of presentations, Also showcased was the work of Queensland’s IKCs, their discussions and events that respond to contemporary questions, communities and culture. design and people. The 2009–10 series highlight was Air for the birds, a moving spoken word event featuring 14 writers from South- Queensland Multicultural Summit East Queensland with autism and other disabilities. Attendance at On 26–27 October 2009, the State Library hosted and co- this series of seven events was 684. sponsored the 2009 Ethnic Communities Council Queensland Uncovered series Multicultural Summit, attended by more than 240 people. A highlight was an interactive session about opportunities for libraries This series of presentations continues to provide audiences with to connect with culturally diverse communities using information the opportunity to connect with rare or newly acquired items in the communication technology. State Library collections. Four events attracted 76 visitors. Partnerships A Night by the Fire This series of monthly night time events is held in the Talking Circle A State of Writing and residence partnerships at kuril dhagun. Events are held from March to November, attracting A State of Writing (ASW) is a Queensland-based collaboration an audience of 150 during the past year. designed to connect writers, readers and ideas. ASW brings together 18 diverse partners from a range of writing industries Yarnin’ Time to provide a vibrant online space, and a program of events, This monthly talk series connects and shares stories from local workshops, and projects that run throughout the state. Aboriginal and Torres Strait Islander elders. It is held in kuril dhagun IKC for school groups and the general public. Total audience As part of the ASW initiative, a hub has been established on level attendance for the series was 416. 2 of the State Library to accommodate writing organisations and residents. The Queensland Government provided a grant Murri Claus of $400,000 for the refurbishments and the hub now includes office, meeting and workshop spaces. Since January 2010, five This Christmas event featured an Aboriginal Santa and elves visiting organisations have taken up residence: Queensland Writers Centre, the State Library, and attracted an audience of 220. if:book Australia, the Queensland Poetry Festival, Book Links and Reconciliation celebrations the Children’s Book Council of Australia (Qld). An eight-day program held from 26 May to 3 June 2010 featuring Through the broader ASW projects and partnerships with the lectures, workshops, performances and a community barbecue for residents of the new hub, the State Library will increase its school groups and the general public. Audience attendance was programs that focus on writing, reading and ideas; develop the 505. scope of what will be on offer on level 2; and build networks with public libraries and communities across the state. 2 3 PART 3: 2009–10 OUTCOMES
Griffith University Services The State Library partnered with Griffith University to present the inaugural Tony Fitzgerald QC Lecture as part of the Deepen the Conversation series. The Honourable Arthur Chaskalson, Volunteer program former President of the Constitutional Court and Chief Justice of In 2009–10 a volunteer program policy and set of operational South Africa, spoke and the lecture was a sell-out with a capacity procedures were developed and endorsed to formalise the audience in the slq Auditorium 2. management of the volunteer program. Volunteers continue to make a significant contribution to State Library programs and projects, Griffith REVIEW working in many areas including Events and Exhibitions, Family The State Library continues its successful partnership with the History, Heritage Collections, and the Children and Young Peoples Griffith REVIEW, a quarterly publication of essays, literary reviews program. and social commentary published by Griffith University. This partnership added to the delivery of events in the Deepen the Information sharing with public libraries Conversation series. Public and Indigenous Library Services continued to disseminate information relevant to Queensland public library staff via: a weekly TEDx newsfeed concentrating on current news and information that The State Library partnered with Paul Fairweather and Carl Lindgren directly affects public libraries; a fortnightly newsletter about new under official licence by TED to present the first TEDxBrisbane on web resources; and the monthly Links online newsletter providing 6 March 2010. TEDx is a self-organised event that brings updates, highlights and information to assist public library staff. noteworthy locals together in the spirit of the USA’s TED conference where inspirational people talk about their lives for 18 minutes or less. TEDxBrisbane audience was 526.
Queensland University of Technology The partnership with QUT continues to deliver the Design Discipline series.
University of Queensland This new partnership with the University of Queensland has enabled the State Library to further expand the presentation of talks, lectures and conversations about architecture and design through the Asia Pacific Architecture lecture series.
Department of Environmental and Resource Management Established in 2010, this partnership delivers the Out of the port: new perspectives on Queensland history and heritage series.
Brisbane Writers Festival The State Library is a major Brisbane Writers Festival partner, providing the venue for the annual festival program. Festival events were attended by 29,000 people from 9 to 13 September 2009.
The Edge Existing State Library partnerships were maintained and new partnerships created through joint activities, such as events and workshops, with organisations like Visible Ink, Brisbane Youth Service, 4ZZZ fm, Youth Arts Queensland, and Young People in the Arts Australia. Artists invited to work at The Edge were engaged in diverse areas from kinetic sculpture to screen and sound art to digital poetry, and delivered workshops, seminars and projects in the second half of the financial year. 2 4 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
CORPORATE GOVERNANCE
Staff Recognition program As part of the State Library’s formal recognition program, awards Staff profile in the following categories were presented to staff: Most Valuable Contribution; Special Innovation; Client Service; Innovation; Leadership; As at 30 June 2010, the State Library employed 410 staff (including Social Contribution; Staff Choice; Length of Service. A number of permanent, temporary and casual staff) or 278 full-time equivalent informal recognition activities supplemented these, and a brief review employees. was undertaken of the overall approach to recognition systems. There were no voluntary early retirement packages taken, and no retrenchments or redundancies of State Library staff in 2009–10. People and Learning 2009–10 major initiatives included: Attracting and retaining people • conducting a comprehensive staff survey based on the The staff separation rate for the State Library in 2009–10 was 3.94 Australian Business Excellence Framework, resulting in action per cent, which tracked below the Queensland Public Service (QPS) plans at the organisation and work unit level average of 5.02 per cent for that period. • aligning several human resource strategies with the CLF, Workforce average age is 44, and approximately 74 per cent of including embedding it into the State Library’s performance staff are female. The 2009 staff survey showed flexible working planning program and updating role descriptions arrangements (including part-time employment, job share • updating the State Library’s induction processes aimed at arrangements, staggered working hours, working from home) and helping staff during their first three months a family-friendly environment are considered extremely attractive • finalising two major organisational improvement reviews in Client retention mechanisms. The survey also identified areas for Services and Collections and Public and Indigenous Libraries improvement, which are being actively pursued. • implementing the State Library’s revised project management The State Library began implementation of a new format for role methodology, STEPS. descriptions in line with the Queensland Public Service Capability and Leadership Framework (CLF). This same framework was Staff learning and development incorporated into the State Library’s personal performance planning In 2009–10 learning and development programs focused on process. building capability in project management, governance, technology State Library induction processes were also reviewed and improved. and leadership. 2,447 hours of formal training for staff included: • introducing a Microsoft online training package which gave Diversity management all staff access to training in self-paced learning modules to The State Library values a diverse workforce. The proportion of staff enhance competence and confidence in skills that underpin the who identify as Aboriginal people or Torres Strait Islanders is over rapid digital changes facing the State Library four per cent; from a non-English speaking background almost six • extending the very successful Licence 2 Test Drive program (first per cent; with a disability 16.25 per cent; and female 74 per cent. launched in 2008–09) by adding a second phase, with 77 staff For three of these identified groups, the State Library exceeds the completing the program about the use of emerging technologies Queensland Public Service average and equity targets. • launching a leadership development program in April The State Library continues to recognise training and employment 2010 aimed at enhancing leadership at senior and middle imperatives as a basis for sustainable Indigenous communities. An management level, supporting a culture of feedback, and interactive program for building understanding and awareness of improvement aligned with the CLF a range of diversity issues was incorporated in the State Library’s • offering health and well-being programs to staff, including: a Executive Manager and Team Leader programs. mental health seminar, financial health checks, safety and security seminars and access to discounted private health scheme. A very popular disability awareness training course was designed and delivered to enhance the level and quality of service offered to disabled persons. Infrastructure Conferences and study In 2009–10, the State Library supported 35 staff to attend 19 Building improvements conferences to develop their professional knowledge. Improvements to the State Library included: the refurbishment Two staff accessed support for further studies under the Study and of the kuril dhagun IKC; creation of office and meeting space to Research Assistance Scheme during the past year. accommodate the Queensland Writers Centre and a collection of writing organisations within level 2 of the library; integration of Fiona Foley’s public artwork Black Opium with the building on level 4 of the Knowledge Walk; planning and design for establishment of the Business Leaders Hall of Fame within John Oxley Library; and the Asia Pacific Design Lounge. 2 5 PART 3: 2009–10 OUTCOMES
Under the direction of the Committee, the State Library maintains Policy an internal audit function, supported by a service level agreement with the Corporate Administration Agency and independent of Service level agreements management and authorised auditors. This function is carried Service level agreements between the Library Board of Queensland out under an approved charter, consistent with audit and ethical and each Local Government operating library services are current standards, and works from an approved strategic plan and annual until 30 June 2011. Submitted as part of requirements for receiving audit plan. Due regard is given to the Queensland Treasury’s Audit 2009–10 funding, Public Library Outcomes reports for 2008–09 Committee Guidelines. Operational or financial risks are monitored indicated generally high compliance with obligations, and detailed and kept within acceptable risk levels. library plans guiding the development of services. During 2009–10 the main internal audit activities comprised audits of: Consultation with peak bodies has been undertaken to develop a • purchasing/cataloguing Client Service and Collections material performance management framework for Local Governments. This • cash management systems framework will help libraries identify areas of excellence, as well as • grants those requiring development in their library services, and will also • Public Library Services collection management serve as an effective advocacy tool. • corporate credit cards External scrutiny • Information Standard 38 (Use of ICT Facilities and Devices). A review was undertaken by external consultants in late 2009 into No significant issues were raised and recommendations for the governance arrangements for the Library Board and senior improvement were actioned. management. The resulting recommendation for greater clarity of roles and responsibilities for the Library Board has been implemented. Ethics implementation The Library Board Code of Conduct and separate State Library Audit and risk management Staff Code of Conduct are based on ethical principles, obligations The Library Board of Queensland’s Audit and Risk Management and standards outlined in the Public Sector Ethics Act 1994. Both Committee members are: codes received Ministerial approval, and are available for staff and public access on the State Library’s intranet and internet. • Matthew McDonnell — Member, Library Board of Queensland The State Library Staff Code of Conduct applies to all staff and (Chairperson) volunteers, and training is compulsory. As an integral part of the • Margaret Strelow — Deputy Chairperson, Library Board of staff induction process, Code of Conduct training is held every Queensland three months, and covers the operation of the Public Sector Ethics • John Birmingham — Member, Library Board of Queensland Act, the contents of the Code of Conduct, and how staff should • Aladin Rahemtula — Member, Library Board of Queensland conduct their relationships with others. The State Library ensured Committee Executive Officer — Bruce MacGregor, Director, that all administrative procedures and management practices were Organisational Effectiveness, State Library of Queensland conducted with proper regard to the Public Sector Ethics Act. Committee Assistant Executive Officer — Val Johnston, Executive Whistleblowers Protection Act 1994 Manager, Finance, Facilities and Administration, State Library of Queensland The Whistleblowers Protection Act 1994 provides protection to public sector officers who wish to make disclosures of serious The Committee acts independently of the Library Board to assist in wrongdoing in the public interest. The State Library’s policy on the effective discharge of the responsibilities of the statutory body this matter sets out the process of reporting such matters. No contained in the Financial Accountability Act 2009, the Financial and disclosures were received during 2009–10. Performance Management Standard 2009, the Libraries Act 1988 and other relevant legislation. It works from an approved strategic Workplace Health and Safety Act 1995 plan and annual audit plan. In accordance with the Workplace Health and Safety Act 1995, The Committee also monitors the State Library’s risk management the State Library has Workplace Health and Safety Committees framework, which is consistent with the Australian Standard AS/ operating at all required locations. Fire evacuation and emergency NZS ISO 31000:2009. During 2009–10 a broad review of risks was procedures training was provided to all staff at the South Bank undertaken across strategy and planning; brand; financial; legal; and Cannon Hill locations in 2009–10. In Cairns the building owner human resources; workplace health and safety; collections; ICT; provides evacuation training and oversees workplace health and natural disasters; and climate change. Risks were prioritised for safety requirements for the premises. Emergency control teams are further attention and treatment plans were developed for the subset in place at each location and team members have been provided of unacceptable risks to reduce them to acceptable levels. with training to enable them to perform their roles. Workplace health As the State Library performs a range of child-related duties, a risk and safety assessments of each location were completed. No management strategy was developed and implemented during 2009– workplace incidents were recorded during 2009–10. 10, which aims to protect children from harm and to promote their well-being through the creation of child-safe service environments. 2 6 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
Projects and partnerships Information and communication technology infrastructure and upgrades Organisational reviews and realignment Public access computers continued to benefit from the upgrade to a managed operating environment at the beginning of 2010. This The State Library regularly reviews its services to ensure their entailed moving away from Citrix for the delivery of mainstream efficiency and effectiveness. During 2009–10 Client Services and applications, such as web browsers and the Office productivity Collections, Public and Indigenous Libraries, and Public Programs suite, which are now delivered on the desktop. Improvements were reviewed. included greater choice of browsers and easier use of USB devices. These reviews informed 2010–14 strategic planning. Issues The popularity and usage of the State Library’s free wireless service identified included: continued to increase, with 150–200 users connected at peak times • requirement for a new Service Delivery Model based on areas during the day. of strategic significance (emerging priorities, client demand, In December Information and Communication Technology Services collection strength, and staff expertise) upgraded more than 300 staff PCs from a standard operating • a greater strategic focus for Public Library Services environment to a managed operating environment. Staff now have • a more integrated approach to public programs. the ability to add pre-approved software applications themselves, as well as have their PCs remotely supported, leading to quicker fault National and State Libraries Re-imagining Library resolution. Services Plan ICT infrastructure installation at The Edge was complete prior to Re-imagining Libraries is the five-year strategic plan endorsed by the centre’s opening in late February 2010. This included wired National and State Libraries Australasia (NSLA) which advocates and wireless networks for both the public and staff environments, improved delivery and accessibility of content and resources, a together with touch screens, media labs and a variety of audiovisual culture of innovation, and efficiencies through collaboration. Under equipment. the plan, NSLA libraries are taking a system-wide approach to The Edge project team was also successfully relocated from the the changing networked and online environments, and exploring main State Library building to The Edge with the introduction of new services and approaches. This year, ten Re-imagining Voice Over IP (VOIP) telephony, a first for the State Library. Libraries projects moved from research and scoping into delivering outcomes, measuring and demonstrating the value of collaboration, mapping and tracking dependencies, and increasing resourcing and momentum.
Public library satisfaction survey Public and Indigenous Library Services (P&ILS) conducted a survey through 2009–10 to gauge public library satisfaction with State Library services. Compared to a 2005 survey, overall satisfaction levels for seven of ten measures improved. For three measures where satisfaction declined, a number of activities have been implemented to address issues identified. 2 7 PART 3: 2009–10 OUTCOMES
Services Finance, Facilities and Administration Finance, Facilities and Administration (FFA) provides financial, Marketing and Communications administrative and facilities services to the State Library. These services are provided in conjunction with the CAA under a service The State Library’s Marketing and Communications team is level agreement. responsible for: publications; development and implementation of marketing strategies; media management and partnerships; graphic The finance team provides specific budget and financial design; promotions; advertising; and market research. management support as well as strategic financial advice. In 2009–10 the flagship publication, the State Library magazine, The facilities team ensures the day-to-day operations of the building continued to build on its success as a unique publication. The are maintained with specific responsibility for cleaning, security and magazine is a crucial communications tool for the State Library that workplace health and safety. encourages participation in all aspects of onsite and online activities. The administration team’s primary responsibilities include corporate It has a quarterly print run of 40,000 and 11,000 subscribers. travel and records management. Market research has indicated high levels of subscriber satisfaction, FFA also includes responsibility for venue hire operated by a self- and general interest in the magazine continued to grow. funded team providing professional support for internal and external Marketing campaigns were conducted for all major events and clients using the facilities at the State Library. exhibitions during 2009–10. The State Library also continued to participate in co-operative Cultural Centre marketing activities, with Policy and Planning the most significant collaboration during 2009–10 being for the Out Policy and Planning leads the development of strategic policy and of the Box festival. provides policy advice. It also leads the development of strategic, Demand for graphic design services has continued to be strong. operational and business plans and is responsible for the corporate The high annual throughput of jobs continued the growth trend reporting process. established in previous years. Other roles include: acting as a central point of communication During 2009–10 there were 1,179 mentions of the State Library with Arts Queensland; coordinating audience research; overseeing in print, on radio, television and online media. This comprised the development of State Library statistics; representing the State three hours of radio air time and one hour of television coverage. Library on the National and State Libraries Australasia Performance Total media mentions equated to a public relations dollar value of Measures Committee; and implementing internal structures in $990,000. response to State Government reforms (such as the Right to Information Act 2009 and the Information Privacy Act 2009). Visitor Services Visitor Services is responsible for ensuring the delivery of Records management consistently high quality client service across the organisation The State Library promotes a strong records management culture through the management of general enquiries and visitor feedback. to support the requirements of the Public Records Act 2002 and It also manages the State Library’s volunteer program and compliance with IS40. Planning is underway for the implementation reception. of an electronic document records management system (eDRMS) in 2010–11. Corporate Administration Agency The State Library has provided feedback to Queensland State The State Library has a service level agreement with the Corporate Archives on the review of the general retention and disposal Administration Agency (CAA) for provision of corporate transactional schedule for administrative records. services, including human resources, financial services, facilities Training sessions were held for staff to improve corporate records services and internal auditing. CAA is a shared service provider to management, and online training programs on record keeping and Cultural Centre statutory bodies and other government agencies. managing emails are available for all staff to access.
State Library shop The Library Shop offers a comprehensive range of books and resources that complements the State Library client experience. It also provides products to a niche market focusing on Queensland writers, Queensland history and Aboriginal and Torres Strait Islander histories and cultures. The Library Shop continues to support a range of literary events at the State Library. As an ongoing and profitable commercial interest, it provides revenue for investment in the service delivery activities of the State Library and is the official bookseller for Brisbane Writers Festival. 2 8 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
PART 4: PERFORMANCE SUMMARY
Performance statement
2008–09 2009–10 2009–10 2010–11 Target/ Actual Target Actual forecast Measures Notes ‘000 ‘000 ‘000 ‘000
Items in the Collection
State Reference and Heritage Collections 1 2,041 2,093 2,081 2,095
Physical items 1 1,984 2,016 2,003 2,010
Items digitised by the State Library 52 59 59 66
Online titles in statewide databases 5 18 19 19
Queensland public libraries lending collection (physical items) 1 519 510 485 490
Additions to the Collection
State Reference and Heritage Collections 49 42 42 42
Physical items 42 35 35 35
Items digitised by the State Library 7 7 7 7
Queensland public libraries lending collection (physical items) 52 31 35 32
Visits
Onsite 2 1,579 1,500 1,385 1,350
Page requests to the website 15,970 14,200 16,000 17,000
Usage of the Collection
State Reference and Heritage Collections 3 1,013 1,172 1,528 1,500
Queensland public libraries lending collection 302 200 229 225
Participants in public programs 2 350 330 288 330
Client satisfaction with collections, services and public programs 98% 95% 99% 95%
% of complex reference enquiries fulfilled within timeframes set by client service standards 88% 90% 92% 90%
Total borrowing from public libraries 39,869 40,000 40,732 40,500
% of complex reference enquiries from regional Queensland 21% 18% 21% 20%
% of grants to regional Queensland 66% 61% 61% 61%
% of Indigenous Councils with a library service 4 57% 60% 60% 72% 2 9 PART 4: PERFORMANCE SUMMARY
Notes: 1. Variances from 2008–09 forecasts and lower 2010–11 forecasts 4. IKCs opened at Hammond Island, bringing the total number of are due to rationalisation of holdings and do not reflect Aboriginal and Torres Strait communities with a library service to decreased acquisitions. 21, including 18 IKCs and three CLS libraries. IKCs will open at 2. The fall in visitation in 2009–10 resulted from a reduced public Palm Island and Woorabinda in early 2010–11 and are planned programs offer during transition to sustainable strategies aimed for Murray Island and Doomadgee in 2010–11. at long-term audience development. 3. Overachievement of the target due to increased remote use of online collections, facilitated by improvement of technical systems. 3 0 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
PART 5: FUTURE OUTLOOK
The State Library’s strategic direction is guided by the policy framework set out in Enriching the lives of Queenslanders: strategic directions for the State Library of Queensland towards 2012. The State Library’s Strategic Plan 2010–14 includes three goals: • Expanding Queensland Memory • Extending access and participation • Fostering learning and literacy
To achieve these goals, planned activities for the future will involve • continue to implement Expanding Horizons: Positioning both the extension of existing core programs as well as the Queensland Public Libraries for the Future 2008–12, including development of new initiatives, and new modes of delivering existing new learning, literacy and ICT skills programs services. • review the State Library’s service delivery model to public Key activities in 2010–11 are to: libraries, and conduct the triennial review of the Public Library Grants methodology. • establish two new IKCs to bring library services and programs to remote Aboriginal and Torres Strait Islander communities for Operationally, an immediate challenge for the State Library in 2010– the first time 11 is the implementation of a major organisational realignment to match structure and resources to key objectives. • develop and implement a new service model that builds on the strengths of the collection and integrates the State Library’s The State Library is embracing changes to its service delivery to services, collections, programs and partnerships with other meet the evolving needs and expectations of clients. It will continue institutions, to increase the State Library’s reach and deepen the to meet client demand for access to collections and programs while client experience transitioning to new services and new approaches to service delivery. • develop the State Library as a centre for design knowledge in These changes will provide opportunities to augment services the Asia-Pacific provided to existing audiences and to extend the State Library’s • Continue to develop The Edge as a place for creativity using reach to new audiences in Queensland and beyond. new and emerging technologies
Our Vision: Enriching the lives of Queenslanders
Our Mission: Creatively engaging people with information, knowledge and community
Our Values • Respect for people and knowledge • Commitment to lifelong learning • Integrity and efficiency of service
Strategic Plan 2010–14 key objectives and strategies
Key Objectives Strategies
1. Optimising learning • Enable and empower our clients to fulfil information and knowledge needs and engagement • Enhance the long reach of our services, programs and collections to develop audiences and increase the with collections and depth of engagement services • Deliver public programs to engage clients with our collections and services • Cultivate and link communities of interest • Build partnerships to leverage resources and expertise, and to develop new audiences
2. Capturing • Build the John Oxley Library as a keeping place for the stories, knowledge and cultures of the people of Queensland memory Queensland for current and • Increase community-created content in collections future generations • Preserve and manage collections for current and future generations • Lead the development of a collaborative distributed collection of Queensland Memory 3 1 PART 5: FUTURE OUTLOOK
Strategic Plan 2010–14 key objectives and strategies
Key Objectives Strategies
3. Keeping Culture • Improve collection, preservation and access to Aboriginal and Torres Strait Islander knowledge, information, Strong resources and culture • Open new Indigenous Knowledge Centres (IKCs) in remote Aboriginal and Torres Strait Islander communities • Support the network of established IKCs • Continue to develop kuril dhagun as a showcase for the IKC network and a centre for excellence in engagement with Aboriginal people and Torres Strait Islanders
4. Advancing The • Harness digital technologies to transform and activate services, programs and collections Edge and the digital • Support and promote inquiry, creativity and innovation through digital culture, focusing on sound, screen, agenda sustainability, art, science, design, performance and new writing • Provide pathways into creative industries • Develop green initiatives with key private and public sector partners
5. Promoting reading, • Lead the development of A State of Writing, a collaborative partnership promoting reading, writing and ideas writing and ideas throughout Queensland • Initiate and support public discussion and debate • Encourage the development of Queensland writers • Build recognition of the State Library’s key role promoting reading, writing and ideas
6. Developing State • Establish the Asia Pacific Design Library as the best publicly accessible collection of design resources in Library as a leading Australia centre for design • Develop a digital portal for aggregating and syndicating design resources knowledge in the • Offer a rich program of design activity including exhibitions, events and designers-in-residence Asia-Pacific • Promote research and understanding of best practice in library design
7. Support the ongoing • Continue to implement Expanding Horizons in partnership with the Queensland Public Libraries Association development of and the Local Government Association of Queensland vibrant public • Increase the recognition of the role of public libraries in learning and community engagement libraries • Develop State Library’s role in supporting the development of childhood and adult literacy statewide
8. Growing our • Strengthen resource management and corporate governance organisational • Ensure our staff and volunteers possess the knowledge and skills required to deliver our strategic objectives capability and • Enhance internal communications supporting staff understanding of strategic directions and facilitating infrastructure organisational change • Develop systems and process supporting evidence-based decisions • Increase self-generated revenue • Support fundraising by the Queensland Library Foundation • Promote the ongoing enhancement of major capital assets • Raise the State Library’s profile, through improved branding and a more strategic approach to communications
Performance Indicators Measures
Collection growth • Physical items added to the collections • Online titles in statewide databases • Items digitised by the State Library • Increase in community-created content
Collection usage • Use of physical items • Use of online resources
Visitation • Total onsite • Total online (page requests to websites)
Participation • Total participation in public programs (exhibitions, events and learning)
Regional reach • Total borrowings from public libraries • Indigenous communities with a library service
Client satisfaction • Satisfaction with collections, services and programs 3 2 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
PART 6: FINANCIAL REPORT
Financial Summary Assets 2009–10 (Economic Entity) The Library Board (the Board)’s performance is reported as the Parent Entity (the Board only) and the Economic Entity (the Board and the Queensland Library Foundation (the Foundation), its controlled entity). Under the new Queensland Treasury reporting requirements for 2009–10, the Income Statement is replaced with LIBRARY COLLECTIONS a Statement of Comprehensive Income and shows a $4.174M 53% surplus for the Economic Entity. Of this, $3.074M is the Board’s operating result, $0.450M is the Foundation’s operating result and PLANT AND EQUIPMENT 1% $0.650M is due to an increase in the Board’s collections resulting from revaluation. Factors contributing to the Board’s operating result INTANGIBLES include: the application of government funding to the purchase 2% of collections (a capital cost); the recognition in full of grant HERITAGE AND CULTURAL ASSETS funding for specific projects which have not yet been completed; 44% and donations, grants and a government subsidy applied to the Foundation. Financial performance is monitored internally on a monthly basis and reported to the Board at their regular meetings. The Board’s financial performance is monitored externally by the Queensland Expenses 2009–10 Audit Office and in 2009–10 this was through its appointment (Economic Entity) of AAT Accountants who performed the audit of the financial statements. The Board’s Audit and Risk Management Committee assists the Board in meeting its legislative responsibilities under the DEPRECIATION AND AMORTISATION Financial Accountability Act 2009, the Financial and Performance 1% Management Standard 2009 and the Libraries Act 1988. GRANTS AND SUBSIDIES 31% The 2009–10 Board financial statements reveal the organisation to be in a sound financial position. The Economic Entity Statement OTHER 2% of Financial Position as at 30 June 2010 reveals net assets of $99.655M, of which $3.582M relates to the Foundation. This is an EMPLOYEE EXPENSES 42% increase of almost 4.4% over the 2008–09 position. SUPPLIES AND SERVICES 24%
Revenue 2009–10 (Economic Entity)
DONATIONS 1%
GRANTS AND CONTRIBUTIONS 92%
INDUSTRY CONTRIBUTIONS 2%
INVESTMENTS 2%
FEE FOR SERVICE 3%
3 3 PART 6: LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
LIBRARY BOARD OF QUEENSLAND FINANCIAL STATEMENTS for the financial year ended 30 June 2010
Contents
Statement of Comprehensive Income 34 Statement of Financial Position 35 Statement of Changes in Equity 36 Statement of Cash Flows 37 Notes To and Forming Part of the Financial Statements 38 Certificate of the Library Board of Queensland 55 Independent Auditor’s Report 56
General Information
This report covers the Library Board of Queensland and its controlled entity, the Queensland Library Foundation. The Library Board of Queensland is a Queensland Government Statutory Body established under the Libraries Act 1988. The agency is controlled by the State of Queensland which is the ultimate parent. The head office and principal place of business of the agency is: Stanley Place South Brisbane Qld 4101 A description of the nature of the agency’s operations and its principal activities is included in the notes to the financial statements. For information in relation to the agency’s financial report please call Val Johnston, Executive Manager, Finance, Facilities and Administration on (07) 3840 7872, email [email protected] or visit the agency’s internet site www.slq.qld.gov.au Amounts shown in these financial statements may not add to the correct sub-totals or totals due to rounding. 3 4 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
Economic Entity Parent Entity 2010 2009 2010 2009 Notes $‘000 $‘000 $‘000 $‘000
Library Board of Queensland STATEMENT OF COMPREHENSIVE INCOME For the year ended 30 June 2010
Income from Continuing Operations
Revenue User charges 2 1,825 2,324 1,825 2,324 Grants and other contributions 3 54,393 53,304 54,128 53,123 Other revenue 4 1,031 1,150 899 997 Gains Gain on sale of property, plant and equipment 5 — 2 — 2
Total Income from Continuing Operations 57,249 56,780 56,852 56,446
Expenses from Continuing Operations
Employee expenses 6 22,213 22,106 22,213 22,106 Supplies and services 7 13,092 14,491 13,091 14,483 Grants and subsidies 8 16,914 16,719 16,977 16,776 Depreciation and amortisation 9 691 601 691 601 Finance/borrowing costs 10 — 3 — 3 Other expenses 11 815 643 806 640
Total Expenses from Continuing Operations 53,725 54,563 53,778 54,609
Operating Result from Continuing Operations 3,524 2,217 3,074 1,837
Other Comprehensive Income Increase in asset revaluation surplus 21 650 3,440 650 3,440
Total Other Comprehensive Income 650 3,440 650 3,440
Total Comprehensive Income 4,174 5,657 3,724 5,277
The accompanying notes form part of these statements. 3 5 PART 6: LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
Economic Entity Parent Entity 2010 2009 2010 2009 Notes $‘000 $‘000 $‘000 $‘000
Library Board of Queensland STATEMENT OF FINANCIAL POSITION As at 30 June 2010
Current Assets
Cash and cash equivalents 12 11,411 9,534 7,837 6,334 Receivables 13 938 1,271 924 1,275 Inventories 14 141 140 141 140 Other 15 807 894 807 894
Total Current Assets 13,297 11,839 9,709 8,643 Non Current Assets
Intangible assets 16 651 825 651 825 Property, plant and equipment 17 88,974 87,266 88,974 87,266
Total Non Current Assets 89,625 88,091 89,625 88,091
Total Assets 102,922 99,930 99,334 96,734 Current Liabilities
Payables 18 1,280 1,088 1,263 1,088 Accrued employee benefits 19 1,494 1,701 1,494 1,701 Other 20 49 1,153 49 1,078
Total Current Liabilities 2,823 3,942 2,806 3,867 Non-current liabilities
Accrued employee benefits 19 444 507 444 507
Total Non Current Liabilities 444 507 444 507
Total Liabilities 3,267 4,449 3,250 4,374
Net Assets 99,655 95,481 96,084 92,360 Equity
Contributed equity 1,465 1,465 1,465 1,465 Accumulated surplus 54,494 50,970 50,923 47,849 Asset revaluation surplus 21 43,696 43,046 43,696 43,046
Total Equity 99,655 95,481 96,084 92,360
The accompanying notes form part of these statements. 3 6 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
Economic Entity Parent Entity 2010 2009 2010 2009 $‘000 $‘000 $‘000 $‘000
Library Board of Queensland STATEMENT OF CHANGES IN EQUITY For the year ended 30 June 2010
Accumulated Surplus
Balance 1 July 50,970 48,753 47,849 46,012 Operating Result from Continuing Operations 3,524 2,217 3,074 1,837
Balance 30 June 54,494 50,970 50,923 47,849
Asset Revaluation Surplus
Balance 1 July 43,046 39,606 43,046 39,606 Total Other Comprehensive Income Increase in Asset Revaluation Surplus 650 3,440 650 3,440
Balance 30 June 43,696 43,046 43,696 43,046
Contributed Equity
Balance 1 July 1,465 1,465 1,465 1,465
Balance 30 June 1,465 1,465 1,465 1,465
TOTAL
Balance 1 July 95,481 89,824 92,360 87,083 Operating Result from Continuing Operations 3,524 2,217 3,074 1,837 Total Other Comprehensive Income Increase in Asset Revaluation Surplus 650 3,440 650 3,440
Balance 30 June 99,655 95,481 96,084 92,360
The accompanying notes form part of these statements. 3 7 PART 6: NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS
Economic Entity Parent Entity 2010 2009 2010 2009 Notes $‘000 $‘000 $‘000 $‘000
Library Board of Queensland STATEMENT OF CASH FLOWS For the year ended 30 June 2010
Cash flows from operating activities
Inflows: User charges 2,226 2,186 2,185 2,227 Grants and other contributions 53,218 53,508 53,078 53,222 GST collected from customers 381 381 385 377 GST input tax credits from ATO 3,239 3,250 3,239 3,250 Interest receipts 841 1,026 714 865 Other 161 167 161 167
Outflows: Employee expenses (22,457) (21,722) (22,457) (21,722) Supplies and services (12,763) (14,472) (12,779) (14,464) Grants and subsidies (16,914) (16,719) (16,977) (16,776) GST paid to suppliers (3,260) (3,275) (3,260) (3,275) GST remitted to ATO (405) (385) (405) (385) Finance/borrowing costs — (3) — (3) Other (640) (637) (631) (634)
Net cash from operating activities 22 3,627 3,305 3,253 2,849
Cash flows from investing activities
Inflows: Sales of property, plant and equipment — 5 — 5 Outflows: Payments for Valuables (386) (584) (386) (584) Payments for Library Collection (530) (592) (530) (592) Payments for property, plant and equipment (834) (332) (834) (335) Payments for intangibles — (169) — (169) Net cash (used in) investing activities (1,750) (1,672) (1,750) (1,675)
Cash flows from financing activities
Outflows: Borrowing redemption — (139) — (139)
Net cash provided by/(used in) financing activities — (139) — (139)
Net increase in cash and cash equivalents 1,877 1,494 1,503 1,035 Cash and cash equivalents at beginning of financial year 9,534 8,040 6,334 5,299
Cash and cash equivalents at end of financial year 12 11,411 9,534 7,837 6,334
The accompanying notes form part of these statements. 3 8 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2009-10
Objectives and Principal Activities of the Library Board of Queensland 1. Summary of Significant Note 1: Summary of Significant Accounting Policies Accounting Policies Note 2: User Charges Note 3: Grants and Other Contributions (a) Statement of Compliance Note 4: Other Revenues The Library Board has prepared these financial statements in Note 5: Gains compliance with section 43 of the Financial and Performance Note 6: Employee Expenses Management Standard 2009. Note 7: Supplies and Services These financial statements are general purpose financial statements, Note 8: Grants and Subsidies and have been prepared on an accrual basis in accordance with Note 9: Depreciation and Amortisation Australian Accounting Standards and Interpretations. In addition, Note 10: Finance/Borrowing Costs the financial statements comply with Queensland Treasury’s Note 11: Other Expenses Financial Reporting Requirements for Queensland Government Note 12: Cash and Cash Equivalents Agencies for the year ending 30 June 2010, and other authoritative pronouncements. Note 13: Receivables Note 14: Inventories With respect to compliance with Australian Accounting Standards Note 15: Other Current Assets and Interpretations, the Library Board has applied those requirements applicable to not-for-profit entities, as the Library Note 16: Intangible Assets Board is a not-for-profit statutory body. Except where stated, the Note 17: Property, Plant and Equipment historical cost convention is used. Note 18: Payables Note 19: Accrued Employee Benefits (b) The Reporting Entity Note 20: Other Current Liabilities In the financial statements, the term Parent Entity refers to the Note 21: Asset Revaluation Surplus by Class Library Board, and includes the value of all revenues, expenses, Note 22: Reconciliation of Operating Surplus to Net Cash from assets, liabilities and equity of the Library Board. The term Operating Activities Economic Entity refers to the consolidated entity of the Library Note 23: Non-Cash Financing and Investing Activities Board and the Queensland Library Foundation (the Foundation). Note 24: Commitments for Expenditure (Refer note 26.) Note 25: Contingencies In the process of consolidating into a single economic entity, all Note 26: Controlled Entities transactions between the Library Board and the Foundation have Note 27: Events Occurring after Balance Date been eliminated (where material). Note 28: Financial Instruments (c) Trust and Agency Transactions and Balances The Library Board acts as an agent in the collection and Objectives and Principal distribution of charges and levies for public sector agencies, Local Governments and employees which are not recognised in the Activities of the Library Board financial statements. of Queensland (d) User Charges To provide equitable access to quality State and public library User charges controlled by the Library Board are recognised as services in Queensland. revenue when invoices for the related services are issued or when The Library Board of Queensland (the Library Board) is services have been provided. User charges are controlled by the predominantly funded for the outputs it delivers by Parliamentary Library Board where they can be deployed for the achievement of appropriations. In 2009–10 it also provided the following services on the Library Board’s objectives. a fee for service basis: (e) Grants and Contributions • The Library Shop Grants, contributions, donations and gifts that are non-reciprocal • venue hire in nature are recognised as revenue in the year in which the Library • entrance fees Board obtains control over them. Where grants are received that • reproduction services are reciprocal in nature, revenue is recognised over the term of the • networking charges. funding arrangements. Contributed assets are recognised at their fair value. Contributions of services are recognised when a fair value can be determined reliably and the services would be purchased if not donated. 3 9 PART 6: NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS
(f) Cash and Cash Equivalents (k) Property, Plant and Equipment For the purposes of the Statement of Financial Position and the Items of property, plant and equipment, with the exception of the Statement of Cash Flows, cash assets include all cash and cheques Collections and Valuables, with a cost or other value in excess of receipted but not banked at 30 June as well as deposits at call with $5,000 are recognised for financial reporting purposes in the year of financial institutions. It also includes investments with short periods acquisition. to maturity that are readily convertible to cash on hand at the Items with a lesser value are expensed in the year of acquisition. Library Board’s or issuer’s option and that are subject to a low risk of changes in value. (l) Collections (g) Receivables Capital expenditure on the reference collection (e.g. book purchases) is recorded as an addition to the State Library Trade debtors are recognised at the amounts due at the time of Collection. Purchases of common use collections are expensed on sale or service delivery i.e. the agreed purchase/contract price. purchase. In accordance with the Non-Current Asset Accounting Settlement of these amounts is required within 30 days from invoice Policies for the Queensland Public Sector, the State Library’s date. reference collections are revalued using the average purchase price The collectability of receivables is assessed periodically with over the past five years. Future additions will be added at cost and provision being made for impairment. revalued as part of the year end revaluation process. Depreciation is not applied to the reference collection in accordance (h) Inventories with Queensland Treasury’s Non-Current Asset Accounting Policies Inventories held for sale are valued at the lower of cost and net for the Queensland Public Sector. realisable value. Cost is assigned on a weighted average basis and includes (m) Heritage and Cultural Assets (Valuables) expenditure incurred in acquiring the inventories and bringing Capital expenditure on rare or heritage items is recorded as an them to their existing condition, except for training costs which are addition to Valuables. Due to the nature of these items, they are not expensed as incurred. depreciated in accordance with Queensland Treasury’s Non-Current Asset Accounting Policies for the Queensland Public Sector. Net realisable value is determined on the basis of the Library Board’s normal selling pattern. (n) Revaluation of Non-Current Physical and Expenses associated with marketing, selling and distribution are Intangible Assets deducted to determine net realisable value. Heritage and cultural assets, and reference collections are (i) Non-Current Assets Classified as Held for Sale measured at fair value in accordance with AASB 116 Property, Plant and Equipment and Queensland Treasury’s Non-Current Non-current assets held for sale consist of those assets which Asset Accounting Policies for the Queensland Public Sector. Where management has determined are available for immediate sale in intangible assets have an active market, they are measured at fair their present condition, and their sale is highly probable within the value, otherwise they are measured at cost. next twelve months. Management has determined that no such assets are currently held by the Library Board. An independent revaluation of the State Library’s heritage and cultural assets was undertaken as at 30 June 2007 to determine (j) Acquisitions of Assets the market value of these assets. The revaluation was conducted by Mr. G. Addicott, FAPI MPIA, Regional Manager of the Australian Actual cost is used for the initial recording of all non-current physical Valuation Office, Darwin. and intangible asset acquisitions. Cost is determined as the value given as consideration plus costs incidental to the acquisition, The methodology to determine fair value of heritage and cultural including all other costs incurred in getting the assets ready for use, assets was undertaken by an assessment of national and including architect’s fees and engineering design fees. However, any international market prices for antiquarian materials and other training costs are expensed as incurred. collectibles. Where assets are received free of charge from another Queensland Heritage and cultural assets measured at fair value are Government entity (whether as a result of a machinery-of- comprehensively revalued at least once every five years with interim Government or other involuntary transfer), the acquisition cost valuations, using appropriate indices, being otherwise performed is recognised as the gross carrying amount in the books of the on an annual basis where there has been a material variation in transferor immediately prior to the transfer together with any the index. In 2009–10, the Australian Valuation Office has advised accumulated depreciation. there has been an average 1.3 per cent increase in value over the previous 12 months. The revaluation increment in note 17 includes Assets acquired at no cost or for nominal consideration, other than both the impact of this index and the valuation of legal deposit from an involuntary transfer from another Queensland Government material received in 2009–10. entity, are recognised at their fair value at date of acquisition in accordance with AASB116 Property, Plant and Equipment. 4 0 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
Fair value for the reference collection is determined using average For each class of depreciable assets, the following depreciation replacement cost based on the average cost of purchases over rates were used: the last five years. This cost is applied to all titles in the collection at year end in line with Queensland Treasury’s Non-Current Asset Class Rate Accounting Policies for the Queensland Public Sector. Plant and equipment Any revaluation increment arising on the revaluation of an asset is Computers 20–33.33% credited to the asset revaluation surplus of the appropriate class, Servers and Switches 20–30% except to the extent it reverses a revaluation decrement for the Audio equipment 20.0% class previously recognised as an expense. A decrease in the Air conditioning 11.1% carrying amount on revaluation is charged as an expense, to the extent it exceeds the balance, if any, in the revaluation surplus Office equipment 10–20% relating to that class. Intangibles Business applications 11.1–14.28% All other non-current assets are measured at cost in accordance with Treasury’s Non-Current Asset Policies. (These rates may vary when assets are re-lifed towards the end of their useful lives.) (o) Intangibles Intangible assets with a cost or other value greater than $100,000 (q) Impairment of Non-Current Assets are recognised in the financial statements, items with a lesser value All non-current physical and intangible assets are assessed for are expensed. Each intangible asset is expensed over its estimated indicators of impairment on an annual basis. If an indicator of useful life to the Library Board, less any residual value. possible impairment exists, the agency determines the asset’s It has been determined that there is not an active market for any recoverable amount. Any amount by which the asset’s carrying of the Library Board’s intangible assets. As such the assets are amount exceeds the recoverable amount is recorded as an recognised and carried at cost less accumulated amortisation and impairment loss. accumulated impairment losses. The asset’s recoverable amount is determined as the higher of the asset’s fair value less costs to sell and depreciated replacement Internally generated software costs. Expenditure on research activities relating to internally generated An impairment loss is recognised immediately in the Statement of intangible assets is recognised as expense in the period in which it Comprehensive Income, unless the asset is carried at a revalued is incurred. amount. When the asset is measured at a revalued amount, the Costs associated with the development of computer software have impairment loss is offset against the asset revaluation surplus of the been capitalised and are amortised on a straight-line basis over the relevant class to the extent available. period of expected benefit to the State Library. Where an impairment loss subsequently reverses, the carrying amount of the asset is increased to the revised estimate of its (p) Amortisation and Depreciation of Intangibles recoverable amount, but so that the increased carrying amount and Property, Plant and Equipment does not exceed the carrying amount that would have been All intangible assets of the Library Board have finite useful lives and determined had no impairment loss been recognised for the asset are amortised on a straight line basis. in prior years. A reversal of an impairment loss is recognised as income, unless the asset is carried at a revalued amount, in which Property, plant and equipment is depreciated using the straight case the reversal of the impairment loss is treated as a revaluation line method so as to allocate the net cost or revalued amount of increase. (Refer also note 1(n).) each asset, less its estimated residual value, progressively over the estimated useful life to the entity. (r) Investment Property Where assets have separately identifiable components that are The Library Board did not hold any investment property during the subject to regular replacement, these components are assigned financial year. useful lives distinct from the asset to which they relate and are depreciated accordingly. Any expenditure that increases the originally assessed capacity or service potential of an asset is capitalised and the new depreciable amount is depreciated over the remaining useful life of the asset to the entity. 4 1 PART 6: NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS
(s) Leases (v) Employee Benefits A distinction is made in the financial statements between finance Employer superannuation contributions and long service leave levies leases that effectively transfer from the lessor to the lessee are regarded as employee benefits. substantially all the risks and benefits incidental to ownership, Payroll tax and workers’ compensation insurance are a consequence and operating leases under which the lessor effectively retains of employing employees, but are not counted in an employee’s total substantially all risks and benefits. remuneration package. They are not employee benefits and are The Library Board does not have any finance leases. recognised separately as employee related expenses. Operating lease payments are representative of the pattern of Wages, Salaries, Recreation Leave and Sick leave benefits derived from the leased assets and are expensed in the periods in which they are incurred. Wages, salaries and recreation leave due but unpaid at reporting date are recognised in the Statement of Financial Position at the (t) Payables current salary rates. Trade creditors are recognised upon receipt of the goods or For unpaid entitlements expected to be paid within 12 months, the services ordered and are measured at the nominal amount i.e. liabilities are recognised at their undiscounted values. Entitlements agreed purchase/contract price, gross of applicable trade and other not expected to be paid within 12 months are classified as non- discounts. Amounts owing are unsecured and are generally settled current liabilities and recognised at their present value, calculated on 30 day terms. using yields on Fixed Rate Commonwealth Government bonds of similar maturity, after projecting the remuneration rates expected to (u) Financial Instruments apply at the time of likely settlement. Prior history indicates that on average, sick leave taken each Recognition reporting period is less than the entitlement accrued. This is Financial assets and financial liabilities are recognised in the expected to continue in future periods. Accordingly, it is unlikely that Statement of Financial Position when the Library Board becomes existing accumulated entitlements will be used by employees and party to the contractual provisions of the financial instrument. no liability for unused sick leave entitlements is recognised.
Classification As sick leave is non-vesting, an expense is recognised for this leave as it is taken. Financial instruments are classified and measured as follows: • Cash and cash equivalents — held at fair value through profit Long Service Leave and loss Under the Queensland Government’s long service leave scheme, a • Receivables — held at amortised cost levy is made on the Library Board to cover the cost of employees’ • Payables — held at amortised cost long service leave. The levies are expensed in the period in which • Borrowings — held at amortised cost. they are payable. Amounts paid to employees for long service leave are claimed from the scheme quarterly in arrears. Borrowings are initially recognised at fair value, plus any transaction costs directly attributable to the borrowings, then subsequently No provision for long service leave is recognised in the Library held at amortised cost using the effective interest method. The Board’s financial statements, the liability being held on a whole- effective interest rate is the rate that exactly discounts estimated of-Government basis and reported in those financial statements future cash payments or receipts through the expected life of a pursuant to AASB 1049 Whole of Government and General financial instrument (or when appropriate, a shorter period) to the Government Sector Financial Reporting. net carrying amount of that instrument. Superannuation Any borrowing costs are added to the carrying amount of the Employer superannuation contributions are paid to QSuper, the borrowing to the extent they are not settled in the period in which superannuation plan for Queensland Government employees, they arise. Borrowings are classified as non-current liabilities to at rates determined by the Treasurer on the advice of the State the extent the Library Board has an unconditional right to defer Actuary. Contributions are expensed in the period in which they settlement until at least 12 months after balance sheet date. are paid or payable. The Library Board’s obligation is limited to its The Library Board does not enter into transactions for speculative contribution to QSuper. purposes, nor for hedging. Apart from cash and cash equivalents, Therefore, no liability is recognised for accruing superannuation the Library Board holds no financial assets classified at fair value benefits in the Library Board’s financial statements, the liability through profit and loss. being held on a whole-of-Government basis and reported in those All other disclosures relating to the measurement and financial risk financial statements pursuant to AASB 1049 Whole of Government management of financial instruments held by the Library Board are and General Government Sector Financial Reporting. included at note 28. 4 2 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
Executive Remuneration (w) Provisions The executive remuneration disclosures in the employee expenses Provisions are recorded when the Library Board has a present note (note 6) in the financial statements include: obligation, either legal or constructive as a result of a past event. • the aggregate remuneration of all senior executive officers They are recognised at the amount expected at reporting date (including the Chief Executive Officer) whose remuneration for for which the obligation will be settled in a future period. Where the financial year is $100,000 or more the settlement of the obligation is expected after 12 or more • the number of senior executives whose total remuneration for months, the obligation is discounted to the present value using an the financial year falls within each successive $20,000 band, appropriate discount rate. commencing at $100,000. (x) Insurance The remuneration disclosed is all remuneration paid or payable, directly or indirectly, by the entity or any related party in connection The Library Board carries insurance cover in the areas of Property with the management of the affairs of the entity or any of its (including items on loan), General Liability (incorporating Directors subsidiaries, whether as an executive or otherwise. For this and Officers liability), Professional Indemnity, Personal Accident, purpose, remuneration includes: and Collections. Insurance coverage is with the Queensland Government Insurance Fund with premiums being paid on a risk • wages and salaries assessment basis. In addition, the Library Board pays premiums to • accrued leave (that is, the increase/decrease in the amount of WorkCover Queensland in respect of its obligations for employee annual and long service leave owed to an executive, inclusive of compensation. any increase in the value of leave balances as a result of salary rate increases or the like) (y) Services Received Free of Charge or For • performance pay paid or due and payable in relation to Nominal Value the financial year, provided that a liability exists (namely a Contributions of services are recognised only if the services would determination has been made prior to the financial statements have been purchased if they had not been donated and their fair being signed), and can be reliably measured even though the value can be measured reliably. Where this is the case, an equal payment may not have been made during the financial year amount is recognised as a revenue and an expense. • accrued superannuation (being the value of all employer superannuation contributions during the financial year, both paid (z) Contributed Equity and payable as at 30 June) • car parking benefits and the cost of motor vehicles, such as Non-reciprocal transfers of assets and liabilities between wholly- lease payments, fuel costs, registration/insurance, repairs/ owned Queensland public sector entities as a result of machinery- maintenance and fringe benefit tax on motor vehicles incurred of-Government changes are adjusted to Contributed Equity in by the agency during the financial year, both paid and payable accordance with Interpretation 1038 Contributions by Owners Made as at 30 June, net of any amounts subsequently reimbursed by to Wholly Owned Public Sector Entities. Appropriations for equity the executives adjustments are similarly designated. • housing, being the market value of the rent or rental subsidy, (aa) Taxation where rent is part-paid by the executive during the financial year, both paid and payable as at 30 June The Library Board is a State body as defined under the Income Tax • allowances (which are included in remuneration agreements Assessment Act 1936 and is exempt from Commonwealth taxation of executives, such as airfares or other travel costs paid to/for with the exception of Fringe Benefits Tax (FBT) and Goods and executives whose homes are situated in a location other than Services Tax (GST). FBT and GST are the only taxes accounted for the location they work in) by the Library Board. GST credits receivable from, and GST payable to the ATO, are recognised. (Refer to note 13.) • fringe benefits tax included in remuneration agreements. The disclosures apply to all senior executives appointed under the (ab) Issuance of Financial Statements Public Service Act 2008 and/or classified as SES1 and above, with The financial statements are authorised for issue by the Chairperson remuneration above $100,000 in the financial year. ‘Remuneration’ of the Library Board of Queensland, the State Librarian and the means any money, consideration or benefit, but excludes amounts: Director, Corporate Services of the State Library at the date of • paid to an executive by an entity or any of its subsidiaries where signing the Management Certificate. the person worked during the financial year wholly or mainly outside Australia during the time the person was so employed; or • in payment or reimbursement of out-of-pocket expenses incurred for the benefit of the entity or any of its subsidiaries. In addition, separate disclosure of separation and redundancy/ termination benefit payments is included. 4 3 PART 6: NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS
(ac) Judgements (af) Board and Executive Remuneration The preparation of financial statements necessarily requires the Library Board fees, including both sitting fees and special determination and use of certain critical accounting estimates, assignment fees totalled $20,107 (2009: $35,463). On-costs such assumptions, and management judgements that have potential to as travel, catering and printing totalled $47,781 (2009: $47,940). cause a material adjustment to the carrying amounts of assets and The total cost of Library Board operations was therefore $67,888 liabilities within the next financial year. Such estimates, judgements (2009: $83,403). and underlying assumptions are reviewed on an ongoing basis. Fees paid to members of the Library Board are in accordance with Revisions to accounting estimates are recognised in the period in the guidelines provided for the Remuneration of Part-time Chairs which the estimate is revised and in future periods as relevant. and Members of Government Boards, Committees and Statutory Estimates and assumptions that have a potential significant effect Authorities. These amounts exclude expenses associated with the are outlined in the following financial statement notes: hosting and transport to meetings. • Valuation of Property, Plant and Equipment — note 17 State Library of Queensland executives employed by the Library • Contingencies — note 25 Board are paid at rates set by Government for Senior Executives and Senior Officers. These executives are engaged as employees (ad) Rounding and Comparatives under the Libraries Act 1988 on renewable contracts. Amounts included in the financial statements are in Australian Remuneration of Board members was as follows: dollars and have been rounded to the nearest $1,000 or, where that amount is $500 or less, to zero, unless disclosure of the full amount Appointment/ 2010 2009 is specifically required. Name Expiration Date $ $ Comparative information has been restated where necessary to be Roland Sussex 5 Nov 2009 consistent with disclosures in the current reporting period. Chairperson 2,169 —
(ae) Corporate Administration Agency Margaret Strelow 8 Feb 2008 Deputy Chairperson 2,789 2,766 The Corporate Administration Agency (CAA) was established on 1 July 1997, as a unit of Arts Queensland. The Arts Legislation Grace Sarra 8 Feb 2008 1,384 1,686 Amendment Act 1997 transferred the assets and liabilities of the Queensland Cultural Centre Trust (QCCT) that was abolished in Max Lenoy 8 Feb 2008 1,617 1,546 December 1997 to the State and the CAA became the manager Stuart Cunningham 8 Feb 2008 2,039 1,124 of the Cultural Centre precinct. The Board had a signed lease agreement with the QCCT and the lease has been assumed by John Birmingham 8 Feb 2008 1,571 2,037 the State of Queensland (section 85(2) of the Act). While the State Matthew McDonnell 24 Apr 2008 2,252 2,903 does not charge rent on the premises occupied by the State Library, the State Library does make a contribution to the continued Aladin Rahemtula 24 Apr 2008 maintenance of the building occupied. The provision of the building Public Sector Employee — — and items of fitout, including plant and equipment, forms part of this agreement. Dale Spender 4 Jun 2009 1,525 — The CAA also provides corporate services under the ‘Shared Janice Rickards 2 Feb 2008 Services Provider’ model. These fees and terms of the services are Resigned 9 Mar 2009 — 1,686 agreed through a Service Level Agreement, negotiated annually and include: Jane Bertelsen 8 Feb 2008 Resigned 5 Oct 2009 4,761 21,715* • financial systems and processing • internal Audit Services Total 20,107 35,463 • management accounting • human resources recruitment, payroll and consultancy * Note that $3,475 remuneration received in 2008–09 relates to work performed in 2007–08 • information systems and support in relation to records management and building maintenance. 4 4 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
(ag) Financing/Borrowing costs At the date of authorisation of the financial report, the only significant impacts of new or amended Australian accounting Borrowing costs are recognised as an expense in the period in standards with future commencement dates are as set out below. which they are incurred. As at 30 June 2010, the Library Board has no outstanding borrowings. AASB 9 Financial Instruments and AASB 2009-11 Amendments to Australian Accounting Standards arising from AASB 9 [AASB Borrowing costs include: 1, 3, 4, 5, 7, 101, 102, 108, 112, 118, 121, 127, 128, 131, 132, • interest on bank overdrafts and short-term and long-term 136, 139, 1023 and 1038 and Interpretations 10 and 12] become borrowings effective from reporting periods beginning on or after 1 January • ancillary administration charges. 2013. The main impacts of these standards are that they will No borrowing costs are capitalised into qualifying assets. change the requirements for the classification, measurement and disclosures associated with financial assets. Under the (ah) New and Revised Accounting Standards new requirements, financial assets will be more simply classified according to whether they are measured at either amortised cost The Library Board did not voluntarily change any of its accounting or fair value. Pursuant to AASB 9, financial assets can only be policies during 2009–10. Those new and amended Australian measured at amortised cost if two conditions are met. One of these accounting standards that were applicable for the first time in the conditions is that the asset must be held within a business model 2009–10 financial year and that had a significant impact on the whose objective is to hold assets in order to collect contractual Board’s financial statements are as follows: cash flows. The other condition is that the contractual terms The Library Board complied with the revised AASB 101 of the asset give rise on specified dates to cash flows that are Presentation of Financial Statements as from 2009–10. This revised solely payments of principal and interest on the principal amount standard does not have measurement or recognition implications. outstanding. Pursuant to the change in terminology used in the revised AASB On initial application of AASB 9, the State Library will need to 101, the Balance Sheet is now re-named to the Statement of re-assess the measurement of its financial assets against the new Financial Position, and the Cash Flow Statement has now been re- classification and measurement requirements, based on the facts named to Statement of Cash Flows. The former Income Statement and circumstances that exist at that date. Assuming no change has been replaced by a Statement of Comprehensive Income. In in the types of transactions the State Library enters into, it is not line with the new concept of ‘comprehensive income’, the bottom expected that any of the agency’s financial assets will be required to of this new statement contains certain transactions that previously be remeasured in accordance with the criteria in AASB 9. were detailed in the Statement of Changes in Equity (refer to the items under the sub-heading ‘Other Comprehensive Income’ in the new Statement of Comprehensive Income). The Statement of Changes in Equity now only includes the details of transactions with owners in their capacity as owners, in addition to the total comprehensive income for the relevant components of equity. The revised standard AASB 140 Investment Property did not apply to the Library Board as the Library Board does not control any investment properties. The Library Board is not permitted to early adopt a new or amended accounting standard ahead of the specified commencement date unless approval is obtained from the Queensland Treasury. Consequently, the Library Board has not applied any Australian accounting standards and interpretations that have been issued but are not yet effective. The Library Board applies standards and interpretations in accordance with their respective commencement dates. 4 5 PART 6: NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS
Economic Entity Parent Entity 2010 2009 2010 2009 $‘000 $‘000 $‘000 $‘000
2. User Charges BR+SQ — 9 — 9 Reproduction services 84 94 84 94 Bookshop and merchandising 733 783 733 783 Venue Hire 407 332 407 332 Building Rentals 163 — 163 — Network services 91 74 91 74 Internet Services 66 75 66 75 Ticket Sales 118 695 118 695 Other 163 262 163 262
Total 1,825 2,324 1,825 2,324
3. Grants and other contributions Recurrent Grants * 52,741 51,927 52,491 51,677 Grants other — — 560 697 Donations 465 634 2 9 Contributed assets ** — 566 — 566 Industry contributions 1,129 164 1,017 164 Goods received below fair value 58 13 58 10
Total 54,393 53,304 54,128 53,123
* Principally State Appropriation received in the State Budget ** $476,000 relates to collection management software received at no cost.
4. Other revenue Interest 870 983 738 830 Miscellaneous 161 167 161 167
Total 1,031 1,150 899 997
5. Gains
Gains on sale of property, plant and equipment Plant and equipment — 2 — 2
Total — 2 — 2
6. Employee Expenses Employee Benefits Wages and salaries 16,492 16,137 16,492 16,137 Employer superannuation contributions * 2,090 2,046 2,090 2,046 Long service leave levy * 324 316 324 316 Annual leave expenses 1,587 1,711 1,587 1,711 Employee Related Expenses Payroll Tax * 977 962 977 962 Other 743 934 743 934
Total 22,213 22,106 22,213 22,106
* Refer to note 1(v) 4 6 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
Economic Entity Parent Entity 2010 2009 2010 2009 $‘000 $‘000 $‘000 $‘000
The number of employees including both full-time employees and part-time employees measured on a full-time equivalent basis is:
Number of Employees: 278 280 278 280
Executive Remuneration
The number of senior executives who received or were due to receive total remuneration of $100,000 or more: 2010 2009
$140,000 to $159,999 * 1 — $160,000 to $179,999 — 2 $180,000 to $199,999 1 — $220,000 to $239,999 — 1 $240,000 to $259,999 1 —
Total 3 3
* The payment to this executive includes redundancy/termination benefits.
2010 2009 $‘000 $‘000
The total separation and redundancy/termination benefit payments during the year to executives shown above. 24 71
Total remuneration of executives shown above # 599 653
# The amount calculated as executive remuneration in these financial statements includes the direct remuneration received, as well as items not directly received by senior executives, such as the movement in leave accruals and fringe benefits tax paid on motor vehicles. This amount will therefore differ from advertised executive remuneration packages which do not include the latter items.
Economic Entity Parent Entity 2010 2009 2010 2009 $‘000 $‘000 $‘000 $‘000
7. Supplies and services Bookshop and merchandising 444 496 444 496 Communications 409 383 409 383 Consultants and contractors * 2,001 2,171 2,001 2,171 Corporate service charges 1,135 1,140 1,135 1,140 Property services 2,219 3,449 2,219 3,449 Freight and postage 392 576 392 576 Information technology 750 506 750 506 Exhibits and materials 83 79 83 79 Library collections — new and existing 1,245 1,522 1,245 1,522 Electronic subscriptions 1,110 1,296 1,110 1,296 Printing, stationery and office supplies 338 394 338 394 Repairs and maintenance 205 140 205 140 Furniture and equipment 962 232 962 232 Sundries 1,435 1,621 1,434 1,616 Travel 313 473 313 473 Goods provided below fair value 51 13 51 10
Total 13,092 14,491 13,091 14,483
* In 2008–09, $56,464 of Other Plant and Equipment Work In Progress was incorrectly posted to consultants and contractors expenses. This has been reclassified in the current year. 4 7 PART 6: NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS
Economic Entity Parent Entity 2010 2009 2010 2009 $‘000 $‘000 $‘000 $‘000
8. Grants and subsidies Bookstock for Independent Libraries 16,872 16,680 16,875 16,677 Queensland Library Foundation subsidy — — 60 60 CLS equipment 42 39 42 39
Total 16,914 16,719 16,977 16,776
9. Depreciation and amortisation Plant and equipment 517 465 517 465 Computer software 174 136 174 136
Total 691 601 691 601
10. Finance/Borrowing costs Interest — 3 — 3
Total — 3 — 3
Refer to Note 1(ag) for further details.
11. Other expenses External audit fees * 33 40 28 40 Internal audit fees 42 40 42 40 Insurance premiums 58 62 58 62 Operating lease rentals 432 412 432 412 Bad and doubtful debts — 8 — 8 Board fees and expenses 20 35 20 35 Loss on sale/disposal of assets 175 6 175 6 Other 55 40 51 37
Total 815 643 806 640
* Total external audit fees for the economic entity relating to the 2009–10 financial year are estimated to be $37,000 (2009: $40,000). There are no non-audit services included in this amount.
12. Cash and cash equivalents Imprest accounts 11 10 11 10 Cash at bank and on hand 259 75 151 43 Cash deposit accounts 11,141 9,449 7,675 6,281
Total 11,411 9,534 7,837 6,334
Funds held in a Queensland Treasury Corporation ‘at call’ account earned an annual effective interest rate of 5.29% (2009: 3.39%). Some interest is also earned on a working account at the Commonwealth Bank of Australia, where balances are kept at a minimum. 4 8 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
Economic Entity Parent Entity 2010 2009 2010 2009 $‘000 $‘000 $‘000 $‘000
13. Receivables Trade debtors 222 630 222 589 Less: Provision for impairment (13) (20) (13) (20)
209 610 209 569
GST receivable 611 590 611 590 GST payable (37) (61) (37) (57)
574 529 574 533
Long service leave reimbursements 70 96 70 96 Interest 69 40 55 31 Other 16 (4) 16 46
Total 938 1,271 924 1,275
Movements in the allowance of provision for impairment Balance at beginning of the year 20 13 20 13 Amounts written off during the year — 7 — 7 Increase/decrease in allowance recognised in profit or loss (7) — (7) —
Balance at the end of the year 13 20 13 20
14. Inventories Inventories held for resale — bookshop 141 140 141 140
Total 141 140 141 140
Of the inventories on hand at 30 June, none are expected to be realised after more than 12 months. (2009: Nil)
15. Other Current Assets Prepayments wage related 141 409 141 409 Prepayments 666 485 666 485
Total 807 894 807 894
16. Intangibles Computer software At cost 1,684 1,684 1,684 1,684 Less: Accumulated amortisation (1,033) (859) (1,033) (859)
Total 651 825 651 825
Software Software Intangibles reconciliation 2010 2009 Parent and Economic Entity $‘000 $‘000
Carrying amount at 1 July 825 316 Acquisitions software — 645 Amortisation (174) (136)
Carrying amount at 30 June 651 825
Amortisation of intangibles is included in the line ‘Depreciation and amortisation’ in the Statement of Comprehensive Income. There are no Intangible Assets with a written-down value of zero still in use. (2009: Nil) 4 9 PART 6: NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS
Economic Entity Parent Entity 2010 2009 2010 2009 $‘000 $‘000 $‘000 $‘000
17. Property, plant and equipment Heritage and Cultural Assets: (Valuables) At cost 386 1,164 386 1,164 At valuation 38,666 36,446 38,666 36,446
39,052 37,610 39,052 37,610
Library Collections At cost 530 592 530 592 At valuation # 47,556 47,370 47,556 47,370
48,086 47,962 48,086 47,962
Plant and equipment: At cost 3,519 3,838 3,519 3,838 Less: Accumulated depreciation (1,683) (2,144) (1,683) (2,144)
1,836 1,694 1,836 1,694
Total 88,974 87,266 88,974 87,266
The insured value of the expensed common use library collection is $12.432m (2009: $15.529m).
# In 2008-09, Library Collections At Valuation were overstated by $0.598m. This has been adjusted in the current year.
Property, plant and equipment reconciliation
Heritage and Library Plant and Work In Cultural Assets Collections Equipment Progress Total
2010 2009 2010 2009 2010 2009 2010 2009 2010 2009 Economic Entity $‘000 $‘000 $‘000 $‘000 $‘000 $‘000 $‘000 $‘000 $‘000 $‘000
Carrying amount at 1 July 37,610 36,357 47,962 44,509 1,694 1,801 — — 87,266 82,667 Acquisitions 386 584 530 592 596 332 239 — 1,751 1,508 Transferred assets previously expensed — — — — — 35 — — — 35 Transfers — — — — 238 — (238) — — — Donated assets — 90 — — — — — — — 90 Net Disposals — — — — (175) (9) — — (175) (9) Revaluation increment/(decrement) 1,056 579 (406) 2,861 — — — — 650 3,440 Depreciation/Amortisation — — — — (517) (465) — — (517) (465)
Carrying amount at 30 June 39,052 37,610 48,086 47,962 1,836 1,694 1 — 88,975 87,266 5 0 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
Economic Entity Parent Entity 2010 2009 2010 2009 $‘000 $‘000 $‘000 $‘000
18. Payables Trade creditors 360 130 360 130 Other 920 958 903 958
Total 1,280 1,088 1,263 1,088
19. Accrued employee benefits Current Recreation leave 1,407 1,408 1,407 1,408 Long service leave levy payable 87 83 87 83 Wages outstanding — 155 — 155 Superannuation payable — 55 — 55
Total 1,494 1,701 1,494 1,701
Non-current Recreation leave 444 507 444 507
Total 444 507 444 507
20. Other current liabilities Unearned revenue 49 1,153 49 1,078
Total 49 1,153 49 1,078
21. Asset revaluation surplus by class Heritage and Library Collections Cultural Assets Total
2010 2010 2010 Parent and Economic Entity $‘000 $‘000 $‘000
Balance 1 July 2009 11,114 31,932 43,046 Revaluation increment/(decrement) (406) 1,056 650
Balance 30 June 2010 10,708 32,988 43,696
Heritage and Library Collections Cultural Assets Total
2009 2009 2009 $‘000 $‘000 $‘000
Balance 1 July 2008 8,253 31,353 39,606 Revaluation increment/(decrement) 2,861 579 3,440
Balance 30 June 2009 11,114 31,932 43,046 5 1 PART 6: NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS
Economic Entity Parent Entity 2010 2009 2010 2009 $‘000 $‘000 $‘000 $‘000
22. Reconciliation of Operating Result from Continuing Operations to net cash from operating activities Operating Result from Continuing Operations 3,524 2,217 3,074 1,837 Depreciation and amortisation expense 691 601 691 601 Assets previously expensed — (35) — (35) Loss on sale of property, plant and equipment 175 6 175 6 (Gain) on sale of property, plant and equipment — (2) — (2) Contributed assets — (566) — (566)
Changes in assets and liabilities (Increase) in GST input tax credits receivable (21) (25) (21) (25) (Increase)/decrease in LSL reimbursement receivable 26 (64) 26 (64) (Increase)/decrease in Interest receivable (29) 43 (24) 35 (Increase)/decrease in other receivables 381 (55) 390 (47) (Increase)/decrease in inventories (1) — (1) — (Increase)/decrease in prepayments 87 (224) 87 (224) Increase in accounts payable 192 265 175 268 Increase/(decrease) in account payables (270) 448 (270) 448 Increase/(decrease) in unearned revenue (1,104) 700 (1,029) 625 (Decrease) in GST payable (24) (4) (20) (8)
Net cash from operating activities 3,627 3,305 3,253 2,849
23. Non-cash financing and investing activities Assets and liabilities donated to/transferred by the State Library and recognised as revenues and expenses (where applicable for the current year) are set out in notes 3 and 7 respectively.
24. Commitments for Expenditure (a) Non-cancellable operating lease commitments Commitments under operating leases at reporting date are inclusive of anticipated GST and are payable as follows: Not later than one year 366 462 366 462 *Unsigned leases not later than one year 32 — 32 — Later than one year and not later than five years 520 1,005 520 1,005 *Unsigned Leases later than one year not later than five years 1,188 — 1,188 —
2,106 1,467 2,106 1,467
* Existing leases expiring in near future, expect to be renewed. Operating leases are entered into as a means of acquiring access to office accommodation necessary for effective operations. Lease payments are generally fixed, but with escalation clauses on which contingent rentals are determined. No renewal or purchase options exist in relation to operating leases and no operating leases contain restrictions on financing or other leasing activities.
(b) Expenditure Commitments Payable Not later than one year 2,149 1,153 1,576 453 Later than one year and not later than five years 301 272 — —
2,450 1,425 1,576 453
25. Contingencies There are no known contingent assets or liabilities of a significant nature at balance date. 5 2 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
Economic Entity Parent Entity 2010 2009 2010 2009 Category Note $‘000 $‘000 $‘000 $‘000
26. Controlled entity The following entity is controlled by the Library Board of Queensland: Name of Controlled Entity Audit Arrangements Queensland Library Foundation Auditor-General of Queensland The assets, liabilities, revenues and expenses of the Foundation have been consolidated in these financial statements.
27. Events Occurring after Balance Date There were no significant events occurring after balance date.
28. Financial Instruments — Economic Entity (a) Categorisation of Financial Instruments The Library Board has the following categories of financial assets and financial liabilities: Financial Assets Cash and cash equivalents 12 11,411 9,534 7,837 6,334 Receivables 13 938 1,271 924 1,275
Total 12,349 10,805 8,761 7,609
Financial Liabilities Financial liabilities measured at amortised cost: Payables 18 1,280 1,088 1,263 1,088
Total 1,280 1,088 1,263 1,088
(b) Financial Risk Management The Library Board’s activities expose it to a variety of financial risks — interest rate risk, credit risk, liquidity risk and market risk. Financial risk management is implemented pursuant to government and Library Board policy. These policies focus on the unpredictability of financial markets and seek to minimise potential adverse effects on the financial performance of the Library Board. All financial risk is managed by Executive Management under policies approved by the Library Board. The Library Board provides written principles for overall risk management, as well as policies covering specific areas. The Library Board measures risk exposure using a variety of methods as follows: Risk Exposure Measurement method Credit Risk Ageing analysis Liquidity Risk Government revenue is received in advance. Other revenues and expenses closely monitored Market Risk Interest rate sensitivity analysis
(c) Credit Risk Exposure Credit risk exposure refers to the situation where the Library Board may incur a financial loss as a result of another party to a financial instrument failing to discharge their obligation. The maximum exposure to credit risk at balance date in relation to each class of recognised financial assets is the gross carrying amount of those assets inclusive of any provisions for impairment. The following table represents the Economic Entity’s maximum exposure to credit risk based on contractual amounts net of any allowances:
Maximum Exposure to Credit Risk Cash and cash equivalents 12 11,411 9,534 7,837 6,334 Receivables 13 938 1,271 924 1,275
Total 12,349 10,805 8,761 7,609
No collateral is held as security and no credit enhancements relate to financial assets held by the Library Board. The Library Board manages credit risk through the use of management reports. This strategy aims to reduce the exposure to credit default by ensuring that the Library Board invests in secure assets and monitors all funds owed on a timely basis. Exposure to credit risk is monitored on an ongoing basis. No financial assets and financial liabilities have been offset and presented net in the Statement of Financial Position. 5 3 PART 6: NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS
The method for calculating any provisional impairment for risk is based on past experience, current and expected changes in economic conditions and changes in client credit ratings. The main factors affecting the current calculation for provisions are disclosed below as loss events. These economic and geographic changes form part of the Library Board’s documented risk analysis assessment in conjunction with historic experience and associated industry data. No financial assets have had their terms renegotiated so as to prevent them from being past due or impaired, and are stated at the carrying amounts as indicated. Ageing of past due but not impaired as well as impaired, financial assets of the Economic and Parent Entity, are disclosed in the following tables:
Overdue
Less than More than 30 days 30–60 days 61–90 days 90 days Total $‘000 $‘000 $‘000 $‘000 $‘000
2010 Financial Assets Past Due But Not Impaired Financial Assets Receivables 49 6 6 77 138
Total 49 6 6 77 138
2009 Financial Assets Past Due But Not Impaired Financial Assets Receivables 3 4 3 106 117
Total 3 4 3 106 117
(d) Liquidity Risk Liquidity risk refers to the situation where the State Library may encounter difficulty in meeting obligations associated with financial liabilities that are settled by delivering cash or another financial asset. The State Library is only exposed to liquidity risk in respect of its payables. The State Library approach to managing liquidity risk is to ensure, as far as possible, that it will always have sufficient liquiditiy to meet its liabilities when due, under both normal and stressed conditions, without incurring unacceptable losses or risking damage to the State Library’s reputation. This strategy aims to reduce the exposure to liquidity risk by ensuring the State Library has sufficient funds available to meet employee and supplier obligations as they fall due. This is achieved by ensuring that minimum levels of cash are held within the various bank accounts so as to match the expected duration of the various employee and supplier liabilities. The following table sets out the liquidity risk of financial liabilities held by the State Library. It represents the contractual maturity of financial liabilities, calculated based on undiscounted cash flows relating to the liabilities at reporting date. The undiscounted cash flows in these tables differ from the amounts included in the Statement of Financial Position that are based on discounted cash flows.
2010 Payable in
<1 year 1–5 years >5 years Total Financial Liabilities Note $‘000 $‘000 $‘000 $‘000
Economic and Parent Entity
Payables 18 1,280 — — 1,280
Total 1,280 — — 1,280
2009 Payable in
<1year 1–5 years >5 years Total Financial Liabilities Note $‘000 $‘000 $‘000 $‘000
Economic and Parent Entity
Payables 18 1,088 — — 1,088
Total 1,088 — — 1,088 5 4 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
(e) Market Risk The Library Board does not trade in foreign currency and is not materially exposed to commodity price changes. The Library Board is only exposed to interest rate risk through cash deposits in interest bearing accounts. The Library Board does not undertake any hedging in relation to interest risk and manages its risk as per the liquidity risk management strategy.
(f) Interest Rate Sensitivity Analysis The following interest rate sensitivity analysis is based on a report similar to that which would be provided to management, depicting the outcome to profit and loss if interest rates would change by +/- 1 per cent from the year-end rates applicable to the Library Board’s financial assets and liabilities. 2010 Interest rate risk
-1% +1% Carrying Financial Instruments Amount Profit Equity Profit Equity
Economic Entity Cash 11,411 (114) 114
Overall effect on profit and equity (114) — 114 —
Parent Entity Cash 7,837 (78) 78
Overall effect on profit and equity (78) — 78 —
The Library Board’s sensitivity to interest increased slightly in the current period.
2009 Interest rate risk
-1% +1% Carrying Financial Instruments Amount Profit Equity Profit Equity
Economic Entity Cash 9,534 (95) 95 Overall effect on profit and equity (95) — 95 —
Parent Entity Cash 6,334 (63) 63
Overall effect on profit and equity (63) — 63 —
(g) Fair Value The Library Board does not recognise any financial assets or financial liabilities at fair value. The fair value of financial assets and financial liabilities is assumed to approximate fair value. 5 5 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
CERTIFICATE OF THE LIBRARY BOARD OF QUEENSLAND
These general purpose financial statements have been prepared pursuant to section 62(1) of the Financial Accountability Act 2009 (the Act), relevant sections of the Financial and Performance Management Standard 2009 and other prescribed requirements. In accordance with section 62(1)(b) of the Act we certify that in our opinion: (a) the prescribed requirements for the establishment and keeping the accounts have been complied with in all material respects; and (b) the statements have been drawn up to present a true and fair view, in accordance with prescribed accounting standards, of the transactions of the Library Board and the consolidated entity for the financial year ended 30 June 2010, and of the financial position of the entity at the end of that year.
Emeritus Professor Roland Sussex Chairperson Library Board of Queensland Date: 19 August 2010
Lea Giles-Peters State Librarian State Library of Queensland Date: 19 August 2010
Bruce MacGregor Director, Corporate Services State Library of Queensland Date: 19 August 2010 5 6 LIBRARY BOARD OF QUEENSLAND FINANCIAL REPORT 2009–10
INDEPENDENT AUDITOR’S REPORT To the Board of the Library Board of Queensland
Report on the Financial Report Independence I have audited the accompanying financial report of the Library The Auditor-General Act 2009 promotes the independence of the Board of Queensland, which comprises the statement of financial Auditor General and all authorised auditors. The Auditor-General is position as at 30 June 2010 and the statement of comprehensive the auditor of all Queensland public sector entities and can only be income, statement of changes in equity and statement of cash removed by Parliament. flows for the year ended on that date, a summary of significant The Auditor-General may conduct an audit in any way considered accounting policies, other explanatory notes and certificates appropriate and is not subject to direction by any person about given by the Chairperson, the State Librarian and the Director of the way in which audit powers are to be exercised. The Auditor- Organisational Effectiveness of the consolidated entity comprising General has for the purposes of conducting an audit, access to the Board and the entities it controlled at the year’s end or from time all documents and property and can report to Parliament matters to time during the financial year. which in the Auditor-General’s opinion are significant.
The Library Board’s Responsibility Auditor’s Opinion for the Financial Report In accordance with s.40 of the Auditor-General Act 2009 — The Library Board is responsible for the preparation and fair (a) I have received all the information and explanations which I have presentation of the financial report in accordance with prescribed required; and accounting requirements identified in the Financial Accountability (b) in my opinion — Act 2009 and the Financial and Performance Management (i) the prescribed requirements in respect of the establishment Standard 2009 including compliance with Australian Accounting and keeping of accounts have been complied with in all Standards (including the Australian Accounting Interpretations). material respects; and This responsibility includes establishing and maintaining internal controls relevant to the preparation and fair presentation of the (ii) the financial report has been drawn up so as to present financial report that is free from material misstatement, whether due a true and fair view, in accordance with the prescribed to fraud or error; selecting and applying appropriate accounting accounting standards of the transactions of the Library policies; and making accounting estimates that are reasonable in Board of Queensland and the consolidated entity for the the circumstances. financial year 1 July 2009 to 30 June 2010 and of the financial position as at the end of that year. Auditor’s Responsibility My responsibility is to express an opinion on the financial report based on the audit. The audit was conducted in accordance with the Auditor-General of Queensland Auditing Standards, which incorporate the Australian Auditing Standards. These auditing standards require compliance with relevant ethical requirements relating to audit engagements and that the audit is planned and performed to obtain reasonable assurance whether the financial D J MUNRO FCPA report is free from material misstatement. as Delegate of the Auditor General of Queensland An audit involves performing procedures to obtain audit evidence Brisbane about the amounts and disclosures in the financial report. The 27th August, 2010 procedures selected depend on the auditor’s judgement, including the assessment of risks of material misstatement in the financial report, whether due to fraud or error. In making those risk assessments, the auditor considers internal controls relevant to the entity’s preparation and fair presentation of the financial report in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control, other than in expressing an opinion on compliance with prescribed requirements. An audit also includes evaluating the appropriateness of accounting policies and the reasonableness of accounting estimates made by the Board, as well as evaluating the overall presentation of the financial report and any mandatory financial reporting requirements as approved by the Treasurer for application in Queensland. I believe that the audit evidence obtained is sufficient and appropriate to provide a basis for my audit opinion. 5 7 PART 7: APPENDICES
PART 7: APPENDICES
The general powers of the Library Board, as set out in section 22 of Appendix A: the Libraries Act are specified as follows: Functions of the Library Board (1) For performing its functions, the Board has all the powers of an individual and may, for example — The functions of the Library Board, as set out in section 20(1) of the (a) enter into arrangements, agreements, contracts and deeds; and Libraries Act 1988, are: (b) acquire, hold, deal with and dispose of property; and (a) to promote the advancement and effective operation and (c) engage consultants; and coordination of public libraries of all descriptions throughout the (d) appoint agents and attorneys; and state (e) charge, and fix terms, for goods, services, facilities and (b) to encourage and facilitate the use of public libraries of all information supplied by it; and descriptions throughout the state (f) do anything else necessary or desirable to be done in (c) to promote mutual cooperation among persons and bodies performing its functions. in Queensland responsible for libraries of all descriptions and (2) Without limiting subsection (1), the Board has the powers given between such persons and bodies in Queensland and outside to it under this or another Act. Queensland to enhance library and archival collections generally (3) The Board may exercise its powers inside and outside and to encourage their proper use Queensland, including outside Australia. (d) to control, maintain and manage the State Library, to enhance, (4) In this section — power includes legal capacity. arrange and preserve the library, archival and other resources held by it and to exercise administrative control over access to the resources (e) to control, manage and maintain all lands, premises and other property vested in or placed under the control of the Board (f) to supervise in their duties all persons – (i) performing work for the Board under a work performance arrangement (ii) appointed or employed under this Act (g) to collect, arrange, preserve and provide access to a comprehensive collection of library, archival and other resources relating to Queensland or produced by Queensland authors Paragraph (h) is intentionally omitted (i) to provide advice, advisory services and other assistance concerning matters connected with libraries to local governments or other public authorities (j) to perform the functions given to the Board under another Act (k) to perform functions that are incidental, complementary or helpful to, or likely to enhance the effective and efficient performance of, the functions mentioned in paragraphs (a) to (j) (l) to perform functions of the type to which paragraph (k) applies and which are given to the Board in writing by the Minister. 5 8 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
Appendix B: Public Libraries Advisory Group As part of a governance review by the Library Board of Queensland Library Board advisory groups on 18 June 2009, the Library Board approved a review of the Terms and committee of Reference and membership for the Public Libraries Advisory Group. These were endorsed by the Library Board at its meeting on 29 April 2010. Audit and Risk Management Committee The new objectives of the Public Libraries Advisory Group are to: The Audit and Risk Management Committee Charter of the State Library has been approved by the Library Board of Queensland. • provide advice to the Library Board on policy and strategy The purpose of the Charter is to outline the role, responsibilities, matters concerning public libraries composition and operating guidelines of the Audit and Risk • to represent the views of public librarians, Local Government Management Committee. and relevant stakeholders to the Library Board through formal community engagement processes. Members Matthew McDonnell, Library Board member (Chairperson) Members Margaret Strelow, Deputy Chairperson of the Library Board Margaret Strelow, Deputy Chairperson of the Library Board has John Birmingham, Library Board member been appointed as Chairperson. New members for the Public Aladin Rahemtula, Library Board member Libraries Advisory Group, in accordance with the provisions of the Bruce MacGregor, Director, Organisational Effectiveness, State Terms of Reference, will be appointed in 2010–11. Jane Cowell, Library of Queensland is the Executive Officer to the Committee. Director, Public and Indigenous Library Services, State Library of Val Johnston, Executive Manager, Finance Facilities and Queensland is the Executive Officer to the Advisory Group. Administration, State Library of Queensland is the Assistant The Remuneration Advisory Group was disbanded by the Library Executive Officer to the Committee. Board of Queensland on 24 June 2010. Indigenous Advisory Group The Collections Advisory Group, the Information Management Advisory Group, Multicultural Services Advisory Group and the The objectives of the Indigenous Advisory Group are to provide: Younger People Advisory Group were disbanded by the Library • advice to the Library Board on policy and strategic matters Board of Queensland on 18 June 2009. concerning library and information service provision for Aboriginal people and Torres Strait Islanders • a forum for discussing Aboriginal and Torres Strait Islander issues impacting on library and information services in Queensland • a formal mechanism for ongoing liaison between the Library Board and representatives from Aboriginal and Torres Strait Islander communities.
Members Max Lenoy, Library Board member (Chairperson) Dr Grace Sarra, Library Board member Lea Giles-Peters, State Library of Queensland Yvette Holt, University of Queensland Dr Jackie Huggins, University of Queensland Angela Ruska, Queensland Aboriginal and Torres Strait Islander Foundation Michelle Tyhuis, Brisbane Indigenous Media Association Jane Cowell, Director, Public and Indigenous Library Services, State Library of Queensland is the Executive Officer to the Advisory Group. 5 9 PART 7: APPENDICES
Appendix C: Distinguished Professor Stuart Cunningham Stuart Cunningham is Distinguished Professor of Media and Library Board Communications, Queensland University of Technology, and Director of the Australian Research Council Centre of Excellence for member biographies Creative Industries and Innovation. He is President of the Council for Humanities, Arts and Social Sciences. He is well known for his Chairperson contributions to media, communications and cultural studies and to their relevance to industry practice and government policy. Professor Emeritus Professor Roland Sussex Cunningham was awarded a Centenary Medal (Australian Honours Professor Sussex recently retired from the position of Professor list) 2003 in recognition of contribution to the humanities in Australia. of Applied Language Studies at the School of Languages and Comparative Cultural Studies, University of Queensland. He had Mr Max Lenoy held this position since 1989. Before then he was Professor of Mr Lenoy holds a Master of Education from Harvard University Russian at the University of Melbourne. His research interests Graduate School of Education and a Bachelor of Education, James cover the triangle formed by languages, society and culture, and Cook University of North Queensland. He is currently completing a technology. He is a language enthusiast, and is deeply engaged Doctor of Philosophy from James Cook University. Mr Lenoy is the in languages and language policy, in both second and mother Director of James Cook University’s Remote Area Teacher Education languages, and especially English. He has also been involved in Program (RATEP), is a lecturer in the program, and also manages research and development on technology and literacy, language the delivery and administration of RATEP. Mr Lenoy is currently a learning and communication since 1983. Professor Sussex has member of the Learning Community Leadership Group, Learning been a regular weekly contributor to language talkback radio with NQ; the Queensland Indigenous Arts and Marketing Export Agency the ABC in Queensland and other parts of Australia since 1997, Advisory Committee; the Indigenous Advisory Committee, State and he writes a Saturday column on language in the Brisbane Library; Editorial Board Member, Journal of Indigenous Issues; and Courier-Mail. He is an Australia Day Ambassador, a Professorial an Editorial Committee Member, Journal of Indigenous Policy. His Fellow at the Centre for Educational Innovation and Technology at family is from the Aboriginal communities of Yarrabah and Palm the University of Queensland, and a visiting professor at the Xinjiang Island. Normal University in China. Mr Matthew McDonnell Deputy Chairperson Mr McDonnell holds a Bachelor of Economics from Macquarie University, is an associate member of the Institute of Chartered Ms Margaret Strelow Accountants in Australia and is a Fellow of the Financial Services Ms Strelow has demonstrated a lifelong commitment to learning Institute of Australasia. Mr McDonnell is a chartered accountant and education with formal qualifications in the arts, literacy and and has 15 years experience in the accounting profession. He in education studies. She is a passionate supporter of her local is currently a Partner at KPMG providing audit, accounting and community, and was Mayor of Rockhampton for eight years from advisory services to clients both in the private and government 2000 to early 2008. This followed an earlier career based around sectors. In this role, he has also been responsible for the education that included child care director, teacher, tutor and deployment of key project management initiatives including IT lecturer. Ms Strelow’s special interests also include the preservation software and various regulatory requirements. of Queensland’s built heritage, and she serves on the Queensland Heritage Council as Deputy Chairperson. Mr Aladin Rahemtula Mr Rahemtula holds a Bachelor of Laws from Macquarie University, Library Board members Sydney, a Bachelor of Arts from University of Sydney, and a Diploma of Information Management from the University of New Mr John Birmingham South Wales. Mr Rahemtula has worked in the Supreme Court Mr Birmingham was born in Ipswich, Queensland in 1964. In 1994 of Queensland Library since 1983, assuming the role of Supreme he published his first book,He Died with a Felafel in his Hand, which Court Librarian in 1987. In 2002 he was awarded a Churchill became a cult youth book and eventually a bestseller. He Died with Fellowship to study the development of legal history programs in the a Felafel in his Hand has been turned into a successful play and US, the UK and Canada. In 2003 he was award a Centenary Medal was filmed by Richard Lowenstein (director of Dogs in Space). Mr for distinguished service to the Supreme Court of Queensland Birmingham has since written The Search for Savage Henry, The Library. Mr Rahemtula is a member of the National Archives of Tasmanian Babes Fiasco and How To Be A Man (written with Dirk Australia Advisory Council, an Industry Fellow of the University of Flinthart). In 2002 he won the National Award for Nonfiction with his Queensland Library and the Honorary Australian Secretary of the history of Sydney, Leviathan. Mr Birmingham has also been named Selden Society. Columnist of the Year by the Magazine Publishing Association of Australia, and has won the Carlton and United Sports Story of Year Award. He now splits his time between journalism and thriller writing. 6 0 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
Dr Grace Sarra Appendix D: Dr Sarra is a Senior Lecturer at the Queensland University of Technology and graduated as the first student at the Queensland Public library grants for University of Technology to complete the Doctor of Creative Industries. Born and raised in Townsville, Dr Sarra is of Aboriginal independent libraries and Torres Strait Islander heritage, and is the eldest of five children. Dr Sarra has been teaching in schools and universities for over 2009–10 grant 15 years. Her interest is in the area of Indigenous education with Independents (ex. GST) $ a particular focus in social justice and inclusive education. She is Banana Shire Council 73,270 also a member of the Indigenous Advisory Board for the Australian Council for Educational Research. Brisbane City Council 3,659,830 Bundaberg Regional Council 424,020 Dr Dale Spender Dr Spender has been an author, feminist and educator and public Burdekin Shire Council 87,080 speaker for most of her life. She started her career as a high Cairns Regional Council 693,760 school teacher, became a university lecturer (at James Cook University), and received her PhD from the University of London. Cassowary Coast Regional Council 148,940 She was honorary librarian of the Fawcett Library in the UK, now Central Highlands Regional Council 156,030 the Women’s Library. Dr Spender taught ‘teachers to teach’ at the London University Institute of Education and became a professional Dalby Regional Council 144,780 writer and lecturer. A former Chairperson of the Copyright Agency Fraser Coast Regional Council 450,030 Limited, she has served on numerous boards and advisory bodies in the public and private sectors, and has worked with AOL, Microsoft, Gladstone Regional Council 236,710 Apple and Fujitsu in areas of teacher training and support. She has Gold Coast City Council 1,858,080 written and edited more than 30 books, including Nattering on the Net, one of the first books to examine internet culture and its impact Gympie Regional Council 209,860 on education and society. Dr Spender is a founding member and Hinchinbrook Shire Council 62,780 current chair of the Second Chance Program which raises money for homeless women. Ipswich City Council 592,490 Isaac Regional Council 113,920 Lockyer Valley Regional Council 142,140 Logan City Council 1,009,690 Mackay Regional Council 486,840 Moreton Bay Regional Council 1,481,090 Mount Isa City Council 107,910 Redland City Council 546,620 Rockhampton Regional Council 500,450 Scenic Rim Regional Council 157,840 Somerset Regional Council 90,460 South Burnett Regional Council 151,310 Southern Downs Regional Council 158,490 Sunshine Coast Regional Council 1,349,660 Tablelands Regional Council 237,840 Toowoomba Regional Council 676,950 Townsville City Council 724,700 Whitsunday Regional Council 141,830 16,875,400 6 1 PART 7: APPENDICES
Appendix E: Appendix F: Country Lending Service Professional memberships equipment grants The State Library maintains a network of professional memberships and contributes regularly to library sector groups and associations 2009–10 grant in Queensland and Australia. Country Lending Service (ex. GST) $ The following professional corporate memberships were maintained Balonne Shire Council 3,415 in 2009–10 by the State Library: • Adult Learning Australia Barcaldine Regional Council 3,415 • American Library Association Barcoo Shire Council 2,049 • Arts Libraries Association — Australia and New Zealand Blackall-Tambo Regional Council 1,366 • Association for Information Management • AusHeritage Boulia Shire Council 683 • Australian Human Resources Institute Bulloo Shire Council 683 • Australian Institute for Conservation of Cultural Material Burke Shire Council 683 • Australian Library and Information Association • Brisbane Living Heritage Network Carpentaria Shire Council 1,366 • International Federation of Library Associations and Institutions Cloncurry Shire Council 1,366 • Library and Information Association of New Zealand Cook Shire Council 1,366 • National and State Libraries Australasia • AskNOW consortium Croydon Shire Council 683 • NSLA consortium Diamantina Shire Council 1,366 • Oral History Association Etheridge Shire Council 683 • Public Libraries Australia • Queensland Public Libraries Association Flinders Shire Council 683 • Queensland University Libraries Office of Cooperation Goondiwindi Regional Council 2,049 • Society of Australian Genealogists Longreach Regional Council 2,049 • Women in Information Technology Maranoa Regional Council 4,781 McKinlay Shire Council 683 Mornington Shire Council 683 Murweh Shire Council 2,049 North Burnett Regional Council 4,098 Paroo Shire Council 2,049 Quilpie Shire Council 683 Richmond Shire Council 683 Torres Shire Council 683 Weipa Community 683 Winton Shire Council 683 Yarrabah Shire Council 683 42,346 6 2 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10
Appendix G: Consultancies
Consultancy Reason for engagement Cost $
AEC Group Ltd Big Book Club Review 9,650.00
Arup Sense + Sustainability Public Art Consultancy 7,493.93
Museum of Applied Science ICT Strategies and The Edge Consultancy (SC) 3,608.88
The Mile Post CSC Service Delivery Model Review 7,950.00
The Mile Post P&ILS Review 6,900.00
Tourism Potential Publishing on Demand 4,531.00
Deloitte Review of Process 13,760.00
Deloitte Strategic Planning Support 6,400.00
Arup The Edge Strategic Consultancy 18,580.82
Grand Total 78,874.63
Appendix H: Overseas travel
Name and position of officer Destination Date of travel Agency cost Reason for travel
Tom Mosby Papua New Guinea 15–19 March 2010 $2,100 Collaborating/partnership Executive Manager, Indigenous Re: Library Services Research and Projects 6 3 PART 7: APPENDICES
Appendix I: Notes: 1. The CO2 emissions figure has been aggregated using National Annual emissions reporting Greenhouse Accounts Factors June 2009, and represents 2009–10 emissions for four primary fuel types: unleaded petrol, diesel, liquefied petroleum gas (LPG) and E10. The State Library is committed to supporting the Queensland 2. This figure is based on actual electricity consumption from Government’s Q2 target to cut by one-third Queenslanders’ electricity accounts received by the State Library for 1 July carbon footprint with reduced car and electricity use by 2020. 2009 to 30 June 2010, including South Bank and Cannon Hill The Queensland Government develops and improves whole-of- sites. All electricity consumption has been converted to carbon government data collection processes to standardise reporting of its emissions using the Scope 2 conversion factor of 0.89 kg greenhouse gas emissions. The basis for this reporting is consistent CO2-e/kWh as recommended in the Australian Government’s with acknowledged national and international standards, including National Greenhouse Accounts Factors Workbook. the definitions outlined in the AS ISO 14064 standards and the 3. Air travel includes all flights recorded by State Library during 1 Australian Government’s National Greenhouse Accounts Factors July 2009 to 30 June 2010, specifically: Workbook. • international air travel on all airlines The State Library has implemented a Climate Change and Energy • domestic air travel undertaken with Qantas, Virgin Blue Action Plan, and an ‘Even Greener’ staff team to help reduce the and Jetstar. State Library’s emissions. Its key greenhouse emissions are linked The calculation of carbon emissions was taken from the Qantas to the following business activities: website. All domestic flights are carbon offset. • vehicle usage 4. The hire car vehicle emissions show only emissions for AVIS • electricity consumption vehicles from data provided by the Queensland Government • air travel. Chief Procurement Office. State Library emissions 1 July 2009 to 30 June 2010:
Greenhouse gas emissions Explanatory
Activity (tonnes of CO2) Notes Scope 1 – Vehicle usage 24.83 1
Scope 2 – Electricity 6,659.21 2 consumption
Scope 3 – Air travel • Domestic air travel on 33.44 3 commercial airlines • International travel on .65 3 commercial airlines Hired Vehicles 4.04 4
Comprehensive reporting of greenhouse gas emissions is limited due to the complexity of the operational boundaries between the State Library and other Cultural Centre agencies sharing resources. Data collected is for the State Library South Bank and Cannon Hill premises and incorporates The Edge building which opened in February 2010. 6 4 LIBRARY BOARD OF QUEENSLAND ANNUAL REPORT 2009–10 State Library of Queensland Cultural Centre Stanley Place, South Bank PO Box 3488 South Brisbane QLD 4101 t 07 3840 7666 f 07 3840 7860 e [email protected] w www.slq.qld.gov.au Cannon Hill 996 Wynnum Road Cannon Hill QLD 4170 Cairns Reef Fleet Terminal 1st floor, 1 Spence Street Cairns QLD 4870
ISSN 0480-7308 The Annual Report documents the State Library of Queensland’s activities, initiatives and achievements during 2009–10 and shows how it met its objectives for the year and addressed government policy priorities. Copies of this report and the compliance checklist are available at www.slq.qld.gov.au/about/pub/corp or by contacting Marketing and Communications on [email protected] or 07 3842 9847. For further information about this report, please contact the Executive Officer of the State Librarian by telephone 07 3842 9481, email [email protected] or fax 07 3840 7860. The State Library is committed to open and accountable governance and welcomes feedback on this report. Please email comments or suggestions to [email protected] or go to www.slq.qld.gov.au/about/pub/corp to complete the feedback form. The Queensland Government is committed to providing accessible services to Queenslanders from all culturally and linguistically diverse backgrounds. If you have difficulty in understanding this report, please call 07 3842 9985 and we will arrange an interpreter to effectively communicate the report to you. Library Board of Queensland Annual Report for the year ended 30 June 2010
© Library Board of Queensland (State Library of Queensland) 2010
Cover images: Opening of The Edge, State Library of Queensland.
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