ISV Case Study spot colors:

Simplifying Data Backup and Storage Management with Software Appliances SEP delivers enterprise-ready appliances faster than Business Partners: ever by leveraging the SUSE® ­Appliance Program from Novell. SEP has packaged their backup software with SUSE Enterprise in a compact, self-contained Name of Company: appliance to simplify maintenance and accelerate SEP Software Inc., USA the development cycle. Now, SEP can expand into SEP AG Weyarn, Germany Industry: new markets quickly with a variety of appliances. Cross-platform data backup and recovery solution Overview Based on its strong working partnership Location: Since 1992, SEP has ­developed industry- with Novell and positive experience ­using United States leading technology for data security, SUSE Studio™, SEP joined the SUSE Germany and has integrated this into one of the fastest Appliance Program. This unique program Products and Services: and most reliable data backup solutions provides independent software vendors SUSE Appliance Program available today. (ISVs) with technology such as SUSE Studio SUSE Studio for creating efficiently designed appliances, SUSE Linux Enterprise Challenge plus support and go-to-market resources. Results: “There are appliance building tools available SEP was excited by the market demand for – Gained ability to deliver more function- appliances, but needed a more efficient way from Red Hat and others, but they’re not rich products to build these products. “We used Debian enterprise-ready,” said Schweinesbein. – Shortened sales cycles base [a free distribution of GNU/Linux], but – Reduced support costs it didn’t have the functionality we desired,” Solution – Allowed developers to focus on core said Hubert Schweinesbein, director of Using SUSE Studio, SEP developed the competencies Partner Sales, EMEA, SEP AG. “Moreover, SEP sesam Backup Appliance (SEP SBA), we had to maintain the Linux* OS, build a robust, feature-rich and power­ful backup process and patch management ourselves. software powered by SUSE Linux Enterprise “Using SUSE Studio, we are This distracted us from our core business from Novell. ­Customers have the option to able to offer appliances that are of developing backup solutions where we run the SEP SBA in a physical environment more flexible and targeted to our can best compete. We wanted the ability to or on any virtual environment from VMware* customers’ needs, and that’s quickly build appliances that were easy server, vSphere4*, ESXi*, * and HyperV*. ­powerful for us as we enter to maintain.” new markets.”

Hubert Schweinesbein Director Partner Sales EMEA SEP AG Germany To learn more about the SEP sesam Backup Appliance, please visit http://sepusa.com, or download the datasheet at: www.sep.de/download/ datasheet/emea/SEPsesam_SUSEBackupAppliance.pdf

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“It’s very easy for us to maintain the appliance The company has already delivered and Linux operating system, together as one enterprise-ready backup appliances spotto more colors: software package, and deliver these images than 100 schools in Germany. “The SEP For More Information to our customers,” said Schweinesbein. sesam Backup Appliance was exactly To read more about the “We built our first appliance on SUSE Studio what the schools were looking for,” said SUSE Appliance Program, visit: as a boot image running on RAM disk. Schweinesbein. “The teachers don’t have a www.novell.com/appliance When it came time to develop a second great deal of IT experience, so they needed Contact your local Novell® appliance, we could do this very quickly something that was very easy to install and Solutions Provider, or call based on the existing configuration.” maintain. The appliance fits perfectly in this Novell at: environment. They’ve been very happy with SEP developers have also been very pleased the appliances and reported that they found 1 800 714 3400 U.S./Canada with the tool. “Our developers found that SUSE them easy to use and maintain.” 1 801 861 1349 Worldwide 1 801 861 8473 Facsimile Studio made maintenance easier and gave them more flexibility, said Schweinesbein. Creating self-contained, easy to manage Novell, Inc. appliances provides a competitive edge 404 Wyman Street Additionally, SEP has benefited from Novell for SEP. “We can create turnkey products Waltham, MA 02451 USA support on many levels, including marketing that essentially install themselves,” said Tim and technical resources. “Novell helps us Wagner, president of SEP USA. “That’s a key win new customers and partners,” said advantage for us and for our customers.” ­Schweines­bein. “We have a really good partnership with Novell on a technical SEP is also benefiting from faster time-to- and business level. It’s always a positive market of new appliances. “We’re able to environment.” do more in less time,” said Schweinesbein. “We also like the fact that we don’t have to Results maintain multiple operating systems, SEP participation in the SUSE Appliance or make changes to our code to adapt to Program is already paying off. “Using SUSE various operating systems. This saves us Studio, we’re able to offer appliances that are a huge amount of time.” more flexible and targeted to our customers’ needs, and that’s powerful for us as we SEP wholeheartedly advocates using SUSE enter new markets,” said Schweinesbein. Studio. “From a management perspective, “Using standardized technology from Novell, every ISV should focus on their core busi- we’re able to develop and sell a professional ness, and then use existing Linux software appliance based on SUSE Linux Enterprise, and tools like SUSE Studio to streamline with full maintenance behind it.” appliance development and support.”

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