The magazine for Foundation Trust members Spring 2016 Teaching Hospitals NHS Foundation Trust

Follow like and add us...

Food for thought! Nutrition and Hydration campaign success

People Centred

Excellence

Compassion Together we care Positive

2 | 3

Useful Contacts:

Chairman’s Membership Office: Governors: Trust website: Tel: 01253 956673 Tel: 01253 956673 www.bfwh.nhs.uk/ welcome [email protected] [email protected] members WELCOME to the latest edition of the Trust’s new-look ‘Your Health’ magazine. It has once again been a busy few months Wendy takes over for the Trust with a number of our achievements and events being featured in this magazine and the news that our as Interim Chief Chief Executive, Gary Doherty, has moved to a new job in Wales with Wendy Swift taking over as Chief Executive (Interim). Executive Wendy is a well known, experienced and BLACKPOOL Teaching Hospitals to thank Gary for his highly respected leader in the local health economy and we all NHS Foundation Trust has contribution to the Trust wish her well in the role. announced that Wendy Swift during the last three years. will take over as Interim Chief This issue features a full report on two of our major events “We are fortunate to have an Executive (Interim) after Gary of the year; our Celebrating Success Awards & Celebration extremely experienced Board Doherty left the organisation Ball and our Annual Members and Public Meeting & Staff of Directors and managers in February to take up a new Achievement Awards. and we will continue to role as Chief Executive at provide the best possible care It also gives an update on some of our recent successes. Betsi Cadwaladr University for our patients and maintain Health Board. I am delighted to report that we were chosen as one of the top our commitment to our 120 places to work in the NHS nationally in a prestigious list Wendy was the Trust’s Deputy current plans. announced by the Health Service Journal. This is testament to Chief Executive and has 19 “The Board believes that we the hard work our staff put in on a day to day basis to provide years’ experience at a senior have a high quality executive a good working environment while focusing on providing the level on the Fylde Coast, and senior management team best care possible for our patients. which has included the roles which is focused on delivering of Deputy Chief Executive of The Trust’s End of Life Care Team picked up an award at the the Trust’s strategy and we will the former Blackpool Wyre & annual Patient Safety Awards for their tireless work over the last be fully supporting the interim Fylde Community Trust and the six years to completely transform End of Life Care for patients leadership team during the Chief Executive of the former and their relatives locally. forthcoming financial year.’’ Blackpool Primary Care Trust. The Trust also achieved full ‘Baby Friendly Initiative’ Wendy said: “I feel very She has worked in the NHS accreditation from Unicef for their efforts to promote public privileged to have been asked for more than 35 years in health and support young families in the local community. to lead the Trust. . When you look through the magazine you will see countless “It is an extremely challenging Tim Bennett, Director of examples of how our staff are going the extra mile to make sure time but also an exciting one Finance & Performance, has they provide the best care possible for their patients. as we look to work ever more been appointed as Deputy closely with our staff, our As we enter the new financial year we have a number of Chief Executive and will partners and the public to challenges ahead of us once again but I am sure that with the provide valuable support to provide the best care possible dedication of our staff and our Foundation Trust members we Wendy and the Executive for patients.’’ can face those challenges and continue to provide the best Team. Tim joined the Trust quality care. in November 2013 and was previously the Deputy Chief In the next few weeks work will start on our new outpatients Executive at the University area which will be a huge boost for patients and their carers. Hospitals of Morecambe Bay. The Trust has been able to earmark the funds for this because of the support of our Blue Skies Hospitals Charity who have once Trust Chairman, Ian Johnson, again continued their fantastic work to raise funds to help the said: “We are delighted to be Trust develop. able to have someone with the experience and knowledge of Don’t forget that if you want to keep an eye on what is the local health economy like happening at the Trust you can now follow us on Twitter Wendy to take over. @BlackpoolHosp or on our Facebook page. You can also sign up to receive our new e-newsletter, Health Matters, which is published “Wendy is a highly respected every two weeks, via the front page of our internet site. person in the community and in the Trust and she will I am very proud of the achievements of the Trust and I look ensure there is continuity at a forward to meeting many of you at our events over the coming vital time for the organisation months. as it looks to launch its new Thank you for your continued support. strategic five-year plan later this year.’’ Ian Johnson Chairman He added: “I would like to take this opportunity

Trust website: Trust’s freepost Address: FREEPOST: RRZB-RRAU-TGET www.bfwh.nhs.uk/ Blackpool Victoria Hospital, members Whinney Hey Road, Blackpool FY3 8NR

Members of the Trust’s End of Life team with their award End of Life team wins national Patient Safety Award

A COVETED national award for End of care for patients and their families. consistently high levels of care. Life Care has been won by a team from “It’s really positive and a great accolade for With 17 categories, the awards the Trust. everyone on the team in the hospital and cover every aspect of Patient Safety The Trust’s End of Life Team scooped the in the community. from Best New Product, Innovation or award at the annual Patient Safety Awards Service to Cancer Care. “We set up our project to transform End at the International Convention Centre of Life Care in 2009. It was prompted Jenni Middleton, Editor of Nursing Times, (ICC) in Birmingham. by a patient’s experience. A young man said: “Our winners in The Patient Safety Team members have worked tirelessly wanted to be cared for at home but Awards aren’t just doing their day jobs, over the last six years to completely at that time we had no safe way of they are doing something exceptional. transform End of Life Care for patients facilitating it. Now we have an End of Life “They are going out of their way to and their relatives. Project Team consisting of many people put patients first so it has been a huge within the Trust who have a passion for Judges said they were “blown away” by privilege to hand out our awards to End of Life care. We have developed the team’s ground-breaking work and these worthy set of finalists who have this with a focus on training to give our commitment to delivering excellence in had the courage to challenge the status colleagues the confidence and expertise End of Life Care with the panel adding quo and innovate. to care for patients. that the Trust’s entry provided evidence “The public and the media often don’t of a strong team culture and effective “Our patients can be assured they will get appreciate how creative those working in service development. the best End of Life Care whether they die health are but these projects prove how in hospital or out of hospital.” Andrea Whitfield, Clinical Lead for dynamic and proactive our healthcare organisations are when it comes to putting Palliative and End of Life Care for the Over the last 18 months the team has been patients’ needs and patient safety first. Trust, said: “I’m thrilled and delighted for doing intensive ward-based ‘Transform the team but also for the Trust and our Training’ with Trust staff. Transform “They should be congratulated for colleagues who have done so much to Training enables all members of staff outstanding work for their pioneering ensure that we provide the best possible working for the Trust to give patients patient safety projects.”

Trust is named as one of the best healthcare organisations to work for in the country THE Trust has been named as one of work of our staff and I hear how proud with lower pressure felt by staff the top healthcare organisations in they are to work in this organisation and compared with similar trusts, according to the country to work for according to give of their best to our patients, their the HSJ’s top 120 list. carers and families. to the Health Service Journal and To get in the HSJ’s Best Places to Work NHS Employers. “It is great to see their work and pride top 120 list, NHS staff survey results were The Trust was named in the HSJ’s recognised in such an influential list. analysed across seven key areas: Best Places to Work list, compiled in “We want to attract the most talented • Leadership and planning partnership with NHS Employers, which workforce, so we are committed to features the top 120 NHS workplaces • Corporate culture and communications providing an environment that is across all acute, community, mental welcoming and fosters innovation and • Role satisfaction health and primary care sectors. creativity and this award is testament • Work environment Gary Doherty, the then Trust Chief to that and is something that all staff Executive, said: “We’re delighted and should celebrate.’’ • Relationship with supervisor proud to be named among the best places The results are based on national NHS • Training and development to work in the NHS in this top 120 list. staff survey responses, in which NHS staff • Employee engagement and satisfaction. “It is the second year in succession that rate their organisation as a place to work we have been included in the list and it is and their confidence in the care provided. The final list includes 40 acute trusts, 16 specialist trusts, 11 community trusts, a fitting tribute to the work of our staff. Most staff would recommend the Trust 31 mental health trusts and 20 clinical “Every day I see or hear of the amazing as a place to work or receive treatment, commissioning groups. 4 | 5 International charity

recognises ‘Baby Team members Sue Latham, Jo Pilbeam, Dawn Burrows, Shel Banks, Jo Hankinson and Liz Nunez with a display charting the progress of Friendly’ service the Baby Friendly project.

THE world’s leading children’s charity promoting public health and supporting In addition to midwifery and neonatal has awarded its highest level of families in the community.” staff in the hospital, the infant feeding accreditation for the care of mums team includes five ‘Star Buddies’ Shel Banks, Baby Friendly Initiative Co- and babies to a hospital trust based breastfeeding peer supporters in the ordinator for the Hospital Trust, said: in Blackpool. hospital and eight ‘Star Buddies’ in the “We have been working incredibly hard community right across the Fylde Coast Staff at the Trust are celebrating the fact to achieve this award. as well as many more volunteers. All that the organisation is one of the latest “In Blackpool we have quite low of them give valuable information and to have achieved full ‘Baby Friendly breastfeeding rates when compared to support to women about breastfeeding Initiative’ accreditation from Unicef. elsewhere in the country. However, our through face to face contact in the unit, Nicola Parry, Head of Midwifery, said: team both in the hospital and in the support groups, online support, phone “This is a really proud moment for us. community have been working hard to calls and sometimes home visits. turn that around. “We have been on a journey to The next step for the hospital is to work improve our facilities, education and “In some areas we have seen towards separate Unicef accreditation breastfeeding rates at Blackpool Victoria big increases in women starting for the Trust’s Maternity and Neonatal Hospital and in the community. breastfeeding - for example, in departments, under the new Unicef Fleetwood the breastfeeding rate has Baby Friendly standards. “We have developed excellent risen by about 300% in the seven years partnership working with hospital staff, since we began the project.’’ Nicola Parry added: “So many women the local authority, peer supporters and have already benefited from the work the women themselves. Unicef assessors check this is working we have done. and also make sure that mums “We have reached the highest standards are being given the best possible “We are putting back into the of education and facilities set by information on breastfeeding. The community and back into the women Unicef. Our main focus is breastfeeding hospital at Blackpool will have the full and making a better future for the but alongside that there is a huge Baby Friendly Initiative Award for 12 babies who may be parents themselves public health message. We have been months as it is annually re-assessed. one day.” National fellowship awards TWO Fylde Coast health visitors have Talking about being named as a Fellow become the most recent inductees she said: “I feel honoured, privileged and to the Fellowship of the Institute of overwhelmed, though at the same time Health Visiting. humbled, as I know my achievements have only been possible with the support Deborah O’Dea and Julie Carter-Lindsay and encouragement of the health visiting from the Trust have been recognised team in Blackpool and senior managers. nationally for their dedication and pioneering work to support young “I know with this honour comes children and families. responsibility and my role as a Fellow of the iHV is now to ensure Both women have now joined a new From left: Dame Sarah Cowley, Deborah everyone within and external to the country-wide group of expert and O’Dea, Julie Carter-Lyndsay and Dr organisation is aware of the health confident leaders who have made a real Cheryll Adams – Director of the iHV, at visitor role and the huge benefits to difference to the health outcomes of the recent Fellowship event. Picture the improved health outcomes for children and their families. courtesy of Matthew Walker. children, families and communities of To become a Fellow, the pair went the health visiting workforce.’’ I’m really proud that the work I have through a rigorous application process done with others in the local area has Dr Cheryll Adams, Director of the that included scrutiny of their clinical been recognised.’’ Institute of Health Visiting, said: “Our practice and three testimonials of their Fellows are already really strengthening expertise and skill. Julie has been shortlisted for a Nursing leadership in the health visiting Times Award on two occasions for her Among Deborah’s most notable profession and will now help develop the schemes called Beginning with Babies, achievements was her ground-breaking next generation of health visitors. a one to one antenatal intervention of work on the Hello Baby initiative which home visits and Play Together, Learn “They demonstrate the immense talent won her the Nursing Times Award two Together, a project to promote early in the health visiting profession and years ago. infant/child development through play will lead the way to ensure excellence She said: “This is a fantastic honour and and modelling parenting skills. in practice.” Refurbished Clifton ward is a big boost for patients PATIENTS at Clifton Hospital are benefiting from a refurbished ward that reopened recently. Clifton Hospital in Lytham St Annes started its renovations towards the end of last year with Ward One being refurbished and a new gym being added to the hospital. Ward Four has now been refurbished in the same style which is specially designed with the patients’ needs at the centre of the design. Matron at the hospital, Courtney Bickerdike, has been working closely with the Kings Fund Enhancing the Healing Environment Programme to transform the patients’ experience through improvements to the physical environment. An artist’s impression of the new outpatients development at She said: “Each bay in the ward has been painted and Blackpool Victoria Hospital. decorated differently so patients can find their way around easier. This will be accompanied later with bespoke matching storage spaces next to beds which Patients to benefit will help patients identify their own beds and space. “Floors have been altered to be non reflective as from new Blackpool patients with dementia often confuse shiny floors with water and are afraid to walk in some areas. The same goes for grey or dark colours which we have hospital development been able to use to create mental barriers stopping PATIENTS at Blackpool Victoria used purely to benefit patients patients from wondering in to restricted areas.” Hospital are to benefit from a and to make their visit to Research has repeatedly confirmed that a supportive new £450,000 outpatients area. hospital as stress-free as possible. and welcoming environment can have positive The development, which is set to “We are looking forward effects on both those who visit hospitals – whether as start in the next few months and to seeing the results of this patients or visitors and those who work in them. last for approximately six weeks, donation, and how it will Ward Four is mostly used for rehabilitation and so has was given the green light after benefit all patients coming to been kept as open as possible to encourage patients £200,000 was donated to the the outpatients department for to walk around. scheme by the hospital charity years to come.” Blue Skies Hospitals Fund. The day room has had walls removed so it is easier to Wendy Swift, Chief Executive access and more inviting to patients. There is a new The scheme will modernise the (Interim) at Blackpool Teaching reception desk for the ward as well as an improved current outpatients area at the Hospitals NHS Foundation Trust, central nursing station that overlooks all the bays hospital with a new entrance said: “This is another exciting within the ward. and reception area that is far development for patients at more inviting than at present. It Blackpool Victoria Hospital. will also help patients find their “The current outpatients area way around the hospital easier is in need of modernisation with one dedicated reception and we are confident that area which will be supported by the new development will the Trust’s volunteers. make it a far better place for Doug Garrett, Chairman of our patients. Staff have been Blue Skies’ Charitable Funds involved in the design process Committee, said: “Blue Skies has and everything has been done been able to make this large with the patient in mind as contribution to the outpatients we aim to make it a far more development thanks to an pleasant experience.’’ extremely generous legacy which She added: “The development has been left to the charity. could not have taken place “This scheme just proves how without the fabulous support of important the charity is to our charity, Blue Skies Hospitals Matron, Courtney Bickerdike and Sister, Viv Howell, the Trust’s work, and how all Fund, which has backed this on the newly refurbished ward at Clifton donations from Blue Skies are scheme from the beginning.’’ 6 | 7

FUNNY GIRLS PAIR ADD COLOUR TO SPECIAL NUTRITION AWARENESS WEEK

Hospital patients enjoyed cocktails “To link in with Nutrition and served by waitresses from ‘Funny Hydration Week we have used milk Girls’ nightclub in Blackpool as part of and fruit in the cocktails. a special awareness week. “We’ve had finger food for our The glamorous waitresses, Joanna patients with dementia because they and Ella, poured healthy cocktails at a enjoy that.” party for patients at Clifton Hospital Many other events took place during as part of national Nutrition and National Nutrition and Hydration Hydration Week. Week, which started on Monday, Joanna and Ella from Funny Girls who Joanna, whose grandmother has March 14 and ended on Friday, helped staff and patients at Clifton dementia, said it was a pleasure to March 18. Hospital as part of national Nutrition serve the patients. Staff at Blackpool Teaching Hospitals and Hydration Week. She said: “My grandma has dementia NHS Foundation Trust organised the so it’s nice to be able to come in here events for patients and employees. Prizes were awarded to staff and help people in a similar situation. who won competitions including Nigel Fort, Associate Director for Most Innovative Idea to Support “It has been a nice experience. If Facilities for the Trust, volunteered Patient Hydration, Best Nutrition you’re in hospital it’s good to see to go in the ‘stocks’ in Blackpool and Hydration Ward Displays, something different. It cheers you up Victoria Hospital’s staff and visitors’ Most Improved and Sustained a bit.” restaurant on Tuesday, March 15. Staff Malnutrition Universal Screening raised money for the Trust’s Blue Skies Linda Broadbent, manager of Ward 1 Tool (Ward/Locality) and Cake Bake Hospitals Fund by paying to squirt at Clifton Hospital, said: “Joanna and Competition – Cupcake; Large Cake; Nigel with a water gun. Ella have been great – everyone has Tray Bake/Biscuits. been very excited. Speech and Language Therapy staff The Trust’s Patient Experience on the hospital’s Stroke Unit made “It’s something colourful and different volunteers visited wards to nutritious and tasty fruit cocktails for for the patients. carry out a ‘patient spot audit’ patients with swallowing difficulties on the subject of nutrition and “We’ve been working on this for on Tuesday, March 15. They did the hydration. This information will weeks. We thought we’d have a same for patients at Clifton Hospital at be sent to ward managers and Caribbean theme. a tea party on Wednesday, March 16. matrons. “Patients with dementia see a lot of Various information stands were set The Patient Experience Team was things in black and white so a big splash up on the mezzanine at Blackpool on the mezzanine at Blackpool of vivid colour can liven things up. Victoria Hospital and raffle tickets Victoria Hospital on Tuesday and were sold in aid of the Blue Skies “Patients have helped to paint the Thursday. They collected donations Hospitals Fund. Prizes included palm trees and staff have come in on of tinned and dried food for food vouchers for Nunzio’s Italian their days off to help out. hampers. Blackpool Salvation restaurant, Rico’s Italian restaurant, Army made up the food hampers, a Pleasure Beach family pass, each containing meals for three gym passes, a prize from Merlin days. These were given to patients Entertainment, meat vouchers, in need when they were being afternoon tea and many more. discharged from hospital. Throughout the week hospital Cakes were delivered to wards on executives and directors visited wards Wednesday, March 16. The Trust’s to serve lunches or be part of the catering department supplied worldwide event. the cakes as part of a worldwide Nutrition and hydration awareness afternoon tea party event. events were promoted the Organisers also devised a crossword hospital’s restaurant as well as staff and word search for patients to Staff at Clifton Hospital join in the fun. and visitor quizzes. complete with visitors or staff. HIGHEST RECRUITING RESEARCH SITE IN UK AWARD FOR TRUST A HIGHLY sought after accolade in the when he received a letter from world of research has been awarded Inc Research along with the trophy. to Blackpool Teaching Hospitals NHS Dr Guleri said, “We have an excellent Foundation Trust. multi-disciplinary teamwork between The research team from the Trust’s medical, pharmacy and nursing staff. Clinical Research Centre at Blackpool “Our Research and Development Teaching Hospitals has won the award Department has been very supportive for Highest Recruiting Site in the UK for with infection-related trials in the a major on-going clinical trial. Trust. Natalia Waddington, Research Researchers on the trial are looking at Nurse, deserves a very special mention Left to right: Frank Hidalgo, Dr Peter for her commitment and perseverance the safety and effectiveness of a new Flegg, Dr Rashmi Sharma, Dr Venu in several research studies that we antibiotic drug used to treat patients Kollipara, Michelle Wyat, Dr Achyut contribute towards. with Clostridium Difficile Associated Guleri and Natalia Waddington. Diarrhoea (CDAD). Michelle Stephens, the Trust’s Research Acute Medicine, Dr Mazhar Alam; Clinical and Development Manager, said: “As a Dr Achyut Guleri, Consultant Clinical Trials Pharmacist, Andrew Potter and Lead research active Trust we endeavour to Research Nurse for Microbiology and Microbiologist and Principal Investigator offer as many patients as possible the Infectious Diseases Natalia Waddington. for the study from the Trust, was opportunity to join the clinical trials surprised and delighted with the award. The team will receive the award at a open here. ceremony organised by the research He worked on the project with “It is rewarding to see our investigators, organisation, Inc Research. Consultant in Infectious Diseases, Dr clinical and research teams receive Peter Flegg, Consultant Microbiologist; The award came as a complete surprise international recognition for the work Dr Rashmi Sharma; Consultant Acute as Dr Guleri only found out that they do to bring new treatments to our Medicine, Dr Venu Kollipara; Consultant Blackpool Teaching Hospitals had won patients and the NHS.” ANOTHER SUCCESSFUL EVENT GIVING SCHOOL PUPILS A ‘SLICE OF HEALTHCARE’ MORE than 50 school pupils were Martin Newton, Assistant Practitioner to intubate Sim Man and also given a hands-on look at careers in working in the Simulation and Skills had the opportunity to perform health care. Centre organised the event. He said: “We Cardiopulmonary Resuscitation need to encourage young people to be (CPR). The pupils observed a patient’s Pupils from a collection of schools the health professionals of the future. We journey from their admission to A&E around Blackpool were invited to a hope to inspire them further by giving with suspected appendicitis through special event at the Trust’s Simulation them a realistic and enjoyable experience to the surgical procedure in theatre. and Skills Centre. to help them meet their potential. All the young people have an interest “We can show them the many different in careers within the NHS and attended roles that are available in each field to learn more from experts within a from radiology to anaesthetics, nursing, wide range of professions throughout midwifery and even surgery. Hopefully the Trust e.g. Pathology, Occupational by doing this they can explore the many Therapists, Physiotherapists, Speech and different options available to them Language Therapists and Pharmacists. giving them the opportunity to pursue They were also given the opportunity the career that’s right for them.” to participate in a variety of activities which gave them a hands on perspective The young people were able to such as the midwives demonstrating a get hands on in the Simulation St George’s School students try their simulated birth. Suite and participate in helping hand at intubating a mannequin. 8 | 9

WOULD YOU LIKE TO BE A VOLUNTEER? Can you help? Healthy Futures certificate for 100 hours voluntary service. THE Voluntary Services Team at Training for all roles is provided, and Blackpool Teaching Hospitals NHS training courses are held periodically. Foundation Trust is in need of more Volunteers to join our existing team of Voluntary Services Officer, Jane Iceton over 400 Volunteers. said: “This is an exciting opportunity for anyone wishing to give a few There are a variety of roles on offer in hours a week helping Patients, Staff various locations across the Trust and and their families. Our Volunteers and Shop Volunteers offer a small treat new developments are moving forward. are highly valued as they provide an to perk you up, whilst raising funds for Blue Skies Hospital Fund’s charity. The If you could spare a few hours excellent service which we wouldn’t money raised goes back into enhancing a week, min 3 hours per week otherwise have.” the patient experience.” including weekends. “Coming into hospital can be a very If you would like more information If so, the Trust needs you! daunting experience, which can be relieved by our Volunteer Navigators on becoming a volunteer please call Volunteering for the Trust is a who help to remove the stress of finding Voluntary Services on 01253 957994 or fantastic opportunity to gain a your appointment whilst our Trolley email: [email protected] New volunteer Charlie is a real treat for patients MEET Charlie, the newest Volunteer assessment before they are taken on loud noises. recruit at Clifton Hospital boasting as volunteers. They need to show they Mags said Charlie passed with four legs and a tail which won’t can be controlled while on a lead, wont flying colours. stop wagging. jump up or bark, and wont scare at She added: “The response we’ve had to Charlie and his owner Mags Hanning Charlie at Clifton has been very positive. are Pets As Therapy (PAT) volunteers, All the patients love him and even the and have been taken on by the staff look forward to him coming. Fundraising and Voluntary Services department at Blackpool Teaching “Charlie knows where he’s coming Hospitals NHS Foundation Trust to now, and looks forward to all the treats entertain patients at Clifton Hospital. he gets while he is here. It’s nice to speak to the patients and reminisce They visit twice a week in the non- with them, and I really do feel like we clinical areas of the hospital, and are making a difference.” Charlie, three, receives a lot of fuss and treats from patients who have come to Linda Broadbent, manager of Ward look forward to seeing him. One at Clifton Hospital, said: “The patients at Clifton look forward Mags, who lives in St Annes, said: “A to Charlie’s weekly visits which are neighbour of mine works at a school particularly therapeutic for the for children with learning difficulties, patients with dementia. and they have a PAT Dog which visits and makes a huge difference. I “Petting an animal can provide a thought it was something I could look therapy we otherwise wouldn’t have into for Charlie. in the hospital, so we are all really pleased to welcome Charlie and Mags “He is so gentle-natured and placid, each week. All the patients and staff which is what you need in a PAT dog.” Nadia Whiteside, of Blackpool, meets absolutely love Charlie and look PAT dogs need to pass a temperament Charlie the PAT Dog at Clifton Hospital. forward to his visits.” Fast acting team helps patients to stay in their own homes

HELPING patients to stay out Emma Holborn, Verity of hospital and regain their Craig and Sorrel Talbot; independence are the main Physiotherapists, Steve aims of a team based at the Wilden, Victoria Search, Royal Lancaster Infirmary. Maria Hayes and Sophie Younis and administrator Given the choice, most Mary Parker. All of the team people say they would members are trained to be prefer to be cared for ‘REACT Assessors’. at home instead of in hospital. The Trust’s Rapid At the Royal Lancaster Emergency Assessment and Infirmary, REACT referrals Coordination Team (REACT) come from the Emergency makes this possible. Department, the Acute Medical Unit, ASU and The REACT team was set up wards. In the community, in 2011 to provide a single referrals come from point of access for health GPs, social services and and social care services. The community healthcare team endeavours to prevent practitioners. avoidable admissions, to give an urgent care response The team refers people to and to prevent the need for many services including acute intervention. Linda Speak (centre) with members of the REACT team at Rapid Response, IV therapy, Lancaster Royal Infirmary. COPD Homecare, Community Early supported discharge Matrons, allied health can be facilitated by the supported by community supporting early discharge. services providers, short- team, where appropriate, health workers and social We assess patients for early term crisis care, including with a 48-hour window from care services. supported discharge within overnight care, District admission to hospital. 48 hours. This can help to “We go out and proactively prevent an extended length Nurses, equipment services, The team also aims to look for patients. We work of stay in hospital GP services, voluntary reduce non-elective closely with our secondary services such as Age UK, admission to hospital by care colleagues so that “We have found that most social services, palliative care supporting patients at patients can be referred patients like to be in their and mental health services home and signposting directly to us instead of own homes. Our service for older people. them to the appropriate being admitted to hospital.” gives them a choice of The service covers GP alternative services. where they can receive REACT Assessors can be their care. referrals from North Team members work in nurses, occupational Lancashire CCG, residents partnership with other therapists, physiotherapists “We work with patients who in Lancaster, Morecambe, providers to assist and and social workers. are 18 years and over. Most Heysham, Carnforth and provide rapid alternatives of our patients are elderly Garstang, Lancashire Social Linda, who has worked to having an extended stay but some of patients have Services. Social services refer in nursing for the NHS in in hospital as well as rapid long-term conditions. on to Thornton office for the Lancaster area since discharge from hospital. Fylde and Wyre. 1987, explained: “We “The team helps the Linda Speak, Interim Team work with the A&E and hospital to relieve bed Linda added: “The REACT Leader for the Trust’s REACT other departments to pressures as we can prevent team is a fantastic team team, Rapid Response and assess patients so they avoidable admissions and to work with. We get support early discharge. IV Therapy, said: “REACT don’t necessarily have to a lot of complimentary was set up as an integrated be admitted to hospital. “Ultimately, we enable feedback from patients team between health and The hospital’s departments people to regain their and their families. social care. are all aware of what we independence.” “Every patient is different. I do. We spend a lot of time “We assess patients to see The REACT team includes love the patient contact and promoting the service. if they can stay in their John Howley, Darren Quayle; I love caring for patients. It’s own homes whilst being “Another part of our role is Occupational Therapists, very rewarding.” 10|11

Star staff honoured at Celebrating Success Awards OUTSTANDING employees were honoured at the Trust’s annual Celebrating Success Awards ceremony. Patients, carers, members of the public and NHS workers nominated staff who had gone above and beyond the call of duty to care for patients and their families. The glittering awards ceremony was held in the at the Winter Gardens. Nearly 350 nominations were made for teams and individuals working in North Lancashire and South Cumbria – a record year for the Trust. The entire event was funded thanks to the generosity of sponsors and supporters. • The highly coveted Gazette’s Patients’ Award was won by staff on Ward 15B Colleen Clegg and Jenny Clarke are presented with their at Blackpool Victoria Hospital. Radio Wave Unsung Hero Awards by John Barnett They were nominated more than 20 times by grateful patients who described Emma Wood and Clinical Audit and gastroenterology services and ensuring them as kind, caring, professional, Effectiveness Officer, Kerrie Newsham. the best outcomes for patients. polite, helpful, friendly, compassionate, •  The title of Clinical Team of the Year, Midwife, Jenny Clarke was shortlisted lovely and fantastic. sponsored by Medstom, was won for her work in promoting ‘skin to skin’ The runners-up in this category were by Clifton Ward 1. This ward for the contact between mothers and babies the Ophthalmic Surgical Department rehabilitation of elderly patients was and for supporting and inspiring at Blackpool Victoria Hospital and nominated for providing excellent women across the world through her Ward Sisters, Vanessa Wilcock and services and clinical care. It is also a Twitter profile. Michelle Knighton, from Blackpool specialised ward for patients with • Employee of the Year, sponsored by Victoria Hospital. dementia and members of staff go out Allcool, was won by Julie Dalton, an of their way to improve care. • A new award for 2015 was the Autism Specialist Practitioner. Julie is Golden Heart Award, sponsored Runners-up in this category were unique in her role within the Trust as by Weightmans Solicitors, for staff the Stroke Unit at Blackpool Victoria she is able to assess, diagnose, treat, whose actions changed or saved Hospital and the Care Home Support support and initiate care pathways for a life and who went above and Team North based in Lancaster. this highly complex client group, their beyond their role, acting with carers and families. She has close links • Radio Wave’s Unsung Hero Award, kindness and compassion. with other organisations and provides sponsored by Hempsons, went to Staff a robust service for people with autism. The winner in this category was Andrea Nurse Francesca Hall who, in her own Lewis, a Sister in the Emergency time, develops new ways of promoting Consultant Gastroenterologist, Dr Mark Department (A&E), who was nominated knowledge and understanding of Hendrickse and Senior Orthoptist, by a woman whose husband had a dementia and Alzheimer’s Disease Conrad Beacham were runners-up in cardiac arrest at a car boot sale eight through the ‘Butterfly Scheme’. Fran this category. years ago. Andrea gave him life-saving encourages staff to become Dementia • Another new award category for 2015 first aid and several years later, when Friends and gets everyone involved in was the Together We Care Award, the woman’s husband sadly died of fundraising activities. sponsored by G2 Speech, which reflects another cardiac arrest, Andrea was there Gastroenterology Service Manager, the Trust’s values of compassion, to comfort her once again. Colleen Clegg, was a runner-up for her excellence, taking a positive approach The runners-up were District Nurse Sister, people-centred approach to developing and being people centred. Staff celebrate with their awards.

The winner in this category was the Fylde coast and the rest of the UK. Support Team North. This team, which Pharmacy Team based at Blackpool was also a runner-up in the Clinical Runners-up were the Blue Skies Victoria Hospital. Team of the Year, won the award for Trolley Volunteers and the Community making a huge difference to patient This team follows the Trust’s Vision Domestic Team. care in a short space of time and for and Values on a daily basis. It makes a • The Innovation and Service being highly dedicated to their work. difference by working together to care Improvement Award, sponsored by Gary Doherty, the then Chief Executive, for colleagues, patients and customers ISS Facility Services went to Alice said on the evening: “This is my third and strives for excellence at all times. Vince from the Children’s Therapy Celebrating Success experience and Team North. The runners-up were Housekeeper, each year I have been overwhelmed Marj Gilmour from the Children’s Alice won the award for introducing and by the quality and quantity of Ward and Community Children’s implementing various new assessment applications received. Nurses, Alison Matthews and Lynne approaches within the therapy team. “It is humbling to read reports of the Read based in Lancaster. This is making a difference to children care and expertise our staff give to the in terms of how they set their own • The Non-Clinical Team of the Year patients both in the acute hospital and treatment goals and improves function, Award, sponsored by J E Harrison, in the community. I have seen so much physical conditions, confidence, self- went to the Trust’s Medical great work and talent across the Trust. Records team based at Blackpool esteem and social skills. “It is important that we commend Victoria Hospital. The runners-up were the Informatics all staff for their hard work and and Acute Medical Unit (AMU) This team scooped the award for excellent care and recognise those Informatics and Patient Tracker always striving to put the patient first who really stand out to our patients. Team and the Hospital Occupational and for constantly working to and This year we saw record entries which Therapy Service. meeting the ever changing demands of goes to show how much our staff are the department. Clinicians rely on the • The Chairman’s Award, sponsored by appreciated both by their colleagues service as do patients from across the Emis Health, went to the Care Home and by our patients.” 12| 13

Membership Seminars Seminar Dates for 2016 HERE are some important dates for your diary for this year THERE have been two very informative seminar and you will need to contact the Membership Office on membership seminars since on ‘Tinnitus – What it is and 01253 956673 to book your place:- our last issue. what can be done for it?’ On Monday, August 3rd The presentation given Date & Venue: Details: 2015, Mr Gary Doherty, the during the above seminars Time: then Chief Executive hosted can be viewed on the a well attended ‘Chief website at www.bfwh.nhs. Executive’s Question Time’. uk/members/events.asp *Friday, May Blackpool Younger People 13th 2016 Sixth Form Mental Health Team. On Tuesday, February 9th Thank you to all our (TBC) College Seminar on “Stress 2016, Mr Vikas Malik and members who make the Time:- (TBC) (TBC) and how it affects Mr Alan Kenyon hosted a time to attend. Younger People.”

Thursday, Cardiac Mrs Helen Veevers, 2nd June Lecture Rheumatology 2016 Theatre, Practitioner. Seminar 10.30 – Cardiac on ‘Osteoporosis”. 11.30am Education Centre, BVH

Tuesday, 6th Cardiac Ms Lee Alexander, September Lecture Specialist Nurse – 2016 Theatre, Organ Donation. 10.30 – Cardiac Seminar on 11.30am Education “National Transplant Centre, BVH Week.”

Wednesday, Lecture Breast Care Nurses 12th Theatre, Team. Seminar on October Education “Breast Cancer 2016 Centre, BVH Awareness Month”. Mr Vikas Malik who hosted a very informative seminar 10.30 – on ‘Tinnitus – What it is and what can be done for it?’ 11.30am in February. *This seminar will be for college students only. Elections 2016 – Update your contact information IN August 2016 the Trust will be holding Governor Elections then please fill out the form below and return it to the for both Staff Governors and Public Governors. Membership Office, Corporate Assurance, 1st floor offices, Blackpool Teaching Hospitals NHS FT, Whinney Heys Road, In order to ensure that we have your most up to date Blackpool FY3 8NR or alternatively, you can email the contact details and to ensure you are able to vote in the Membership & Governors Officer at:- jacinta.gaynor@ above elections we ask that all staff members and public bfwhospitals.nhs.uk members update their contact details. Name: ………………………………………………………………. This can be done in the following ways:- Old address: …………………………...………………………….. FOR STAFF MEMBERS ………………………………………………………………..……… You can update your contact details on the ESR system by logging onto ESR Self Service via the One HR at:- New address:……………………………………………………….. http://blackpoolhr3.multi2.sitekit.net/esr-self-service_3.htm ………………………………………………………………………... FOR PUBLIC MEMBERS Email address: ……………………………………………………… If you have changed your address or contact numbers Telephone/ mobile number: …………………………………….. Classical music concert plays to tune of £2,000 A CAPTIVATED audience Mr Menzies said: “I was was treated to a few delighted to be able to Bowls contest of its favourite things attend the Fylde Sinfonia during a night of classical in aid of the Peace of Mind music held at the Lowther dementia appeal. raises £1,500 for Pavilion in aid of Blue Skies “Living just a stone’s throw Hospitals Fund. away from Clifton Hospital, Breast Care Unit From the Sound of Music I know how much local and Phantom of the Opera people cherish having that WORDS were not enough for to Beethoven and Bach, the facility on their doorstep Jackie Pickering to convey just concert by Fylde Sinfonia and I am looking forward to how grateful she was to the had guests singing along and visiting in the coming weeks. Breast Care Unit at Blackpool enjoying themselves in the “Dementia is a key priority Victoria Hospital, so instead name of charity. for me in Fylde, where we she has presented nearly As well as supporting have an older population. £1,500 in thanks for the care the charity for Blackpool Work to support those she received there. Teaching Hospitals NHS battling this terrible disease Trust – to enhance care for Foundation Trust, the is something I believe in Jackie, 67, was diagnosed breast care patients. with breast cancer three evening was held to deeply and I was so pleased years ago through a Jackie said: “It’s a fabulous remember Fylde Sinfonia’s to be asked along to the routine mammogram and amount, and I am so thrilled former conductor John Sinfonia to help raise funds underwent a lumpectomy to have been able to raise so Simpson, who led the and awareness.” procedure followed by much. I heard about the charity orchestra for nearly 30 The evening was led by Fylde radiotherapy treatment. while I was a patient on the years. John passed away in Sinfonia conductor Peter unit, and I’m so pleased that 2009 after suffering with Buckley, who said: “We are The following year, a this money will be used to help dementia. thrilled to have been able to mammogram on her other other patients like me. breast confirmed a different, The event, which was held put on a concert for such a more aggressive cancer. “My husband David helped on Sunday 20th March, worthwhile cause. This was with organising the events, and raised more than £2,000 for our way of paying tribute to Jackie, of Knott End, took I can’t believe how generous Blue Skies’ Peace of Mind John and raising vital funds the decision to have a double people can be.” dementia appeal, which to help others suffering with mastectomy, and went through aims to help enhance the this condition.” Hint of Pink’s Ruth Boardman courses of chemotherapy care patients with dementia and Rena Shanahan, who The Peace of Mind appeal is and more radiotherapy. She receive at Blackpool themselves have previously now over two thirds of the completed her treatment 12 Teaching Hospitals NHS been patients on the unit, said: way to its £30,000 target. months ago and has been Foundation Trust. given the all clear. “This is a fantastic amount of Head of Fundraising, money, and we are so grateful In particular, money from Caroline Scholz, said: “The “I feel great,” she said. to Jackie and David, and to the appeal will be spent on evening was excellent everyone who support them enhancing the garden at “The care I received in and certainly provided with these events. Clifton Hospital to make it a Blackpool was fantastic, and an all-inclusive night of safe and interactive space for once I was better I decided the “This money will be used to musical entertainment for patients who have dementia. best way to say thank you was help ordinary people like Jackie many tastes. The feedback to help raise money for the in and around Blackpool.” The musical extravaganza we’ve had both on the Breast Care Unit. had something for all night and since has been “I am a big Crown Green classical music tastes, really positive, with people bowler, so I put on a bowling interspersed with humour asking when the next competition with stalls at Knott from guest singers Ann concert will be. Cookson and Peter Baldwin End Working Men’s Club in “We are extremely grateful from Classic Sound, and August, and after that I held a for the time and effort that compere Doug Garrett who coffee morning for my friends Peter and his orchestra, is the Chairman of Blue and neighbours.” and Classic Sound, have put Skies’ Charitable Funds in to rehearsing for and The two events raised a total Committee. of £1,493 which has been performing at this event. presented to the organisation Guests of honour included Many hundreds of hours Hint of Pink, which donates the Mayor and Mayoress of have clearly gone into its money to Blue Skies Jackie Pickering, front, is Fylde, Cllr Peter Hardy and perfecting what seemed like Hospitals Fund – the charity thanked by Ruth Boardman his wife Sheila, and Fylde MP an effortless performance – a behind Blackpool Teaching and Rena Shanahan from Mark Menzies. true sign of great skill!” Hospitals NHS Foundation Hint of Pink. 14| 15

Are we keeping our promise?

BACK in 2013 Victoria’s The Charter of Promises in making sure these things Young hospital patients voice and Gary Doherty, the states: happen, you can contact Trust’s then Chief Executive teach Doctors a lesson •  We will feed you team on 01253 956652 or via launched the charter of interesting and Facebook on www.facebook. promises for children and TRAINEE Doctors have been Sophie England, 18, is one of the healthy food com/vicsvoicepage or Twitter young people at an event given a lesson they will hopefully members of Victoria’s Voice. @Voice_victoria Fiona Jones, never forget thanks to a group of celebrating Takeover Day. • We are here to help you; She said: “We understand that for our staff will be friendly patient experience officer young people. The Children’s Charter of doctors it can sometimes be scary and helpful whether it’s 01253 956652 // 07770701288 Promises states 12 aspects of The first year students going dealing with young people as they day or night good care that children and // fiona.jones@bfwhospitals. through their workplace training don’t always know how to speak young people can expect We will pay attention to you nhs.uk with Blackpool Teaching Hospitals to us or when to speak to our when coming to our hospital and your pain NHS Foundation Trust are now parents. We want them to go in to Victoria’s Voice Summer services. Being endorsed by required to take the lesson given their profession fully trained and We will give you activities highlights the Chief Executive at the by the Trust’s own young people’s ready to provide the best quality and games to keep you time means that yes, all of patient group, Victoria’s Voice. of care possible.’’ occupied when you’re in • Victoria’s Voice was the younger patients should hospital included in a book The lesson is simply about how to The doctors were shown expect to spot some of the of case studies called treat young people in their care examples of poor quality care small aspects of care that We know that it’s important and what children at the hospital where the young person was add up to a great experience ‘Taking on the Challenge’ for you to spend time with expect when being cared for. not involved in consultations at in a hospital. about young people’s family and friends all and those where their wishes participation. It talks about Fiona Jones, the former Patient Now the Trust is looking We will make our leaflets on how to be treated were not all of the work the group Experience Officer at the Trust for feedback from young and posters easy to read and who facilitated the Victoria’s Voice taken into consideration. patients and their carers understand get up to and is a resource group, said: “Members of the They were all also given a copy of about the charter. that will hopefully help We will reassure you and group have experienced first-hand the Charter of Promises adopted other hospitals do the Fiona Jones, the Trust’s make sure you know what is what it’s like to be in hospital by the Trust after it was created former Patient Experience happening and why same. You can download and they wanted to pass that by the Victoria’s Voice group. It Officer, “We are coming it for free at www.myapt. experience on to the doctors in is a series of promises that all We will make sure that you up to two years since this org.uk/ebook the hope of improving care. staff are asked to work towards know what you can and launched and our third when dealing with young people can’t do while in hospital • NHS England invited “The young people have Takeover Day took place in been involved in many of the and includes talking to them in Victoria’s Voice to speak November so this is a great We will give you plenty of processes around the hospital a way that they can understand opportunity for everyone to opportunities to tell us how in a workshop at the NHS from influencing big decisions and taking time to explain their have a think about whether we have done and involve Innovation Expo to spread about care to having a say in the conditions to them at length. they feel we have achieved you and your opinions when the word about how recruitment of doctors and nurses. The first year students were these or not. we need to make change. important it is to involve They also wanted to be part of also asked to make a pledge “Children and young people We want children and young children and young people the training of doctors so they about how they will deal with visit all areas of the hospital, people to be involved in and in health care. can make sure the doctor is aware young people. not just the children’s ward, to help make decisions about of their needs throughout their One doctor wrote a pledge saying: with specialities and clinics in their care • Two young people helped whole career. “I promise to remember to talk outpatients, visiting relatives Children’s Ward Manager, We will talk to you in a way “They were very keen to directly to young people and in wards across the hospital Isabel Spencer to choose a that you understand emphasise that young people involve them in decisions about and heading to theatre for new Health Care Assistant. want to be responsible for their their care.” operations, even to coming We will try our best to be own treatment and that children to the hospital with their on time to see you; if we • Many members of Victoria’s become adults. It’s therefore very Sophie added: “If the doctors brothers, sisters and parents. are running late we will let Voice have now gone on to important that doctors remember remember this pledge when they you know university. We’ll miss them a go in to their career then we will “These are all times when that young people, even toddlers, understand when something have made a real difference to we can make sure children Do you think we do this? If lot and hope you join us in is wrong and will benefit from the way young people are cared understand that hospital is a you’d like to let Victoria’s saying thank you and good being part of conversations about for 20 or 30 years down the line. positive place.’’ Voice know or ask for help luck to Sophie and Emma! their health.” That’s why we do this!” New website for children coming to hospital

A NEW website has been The site was created with the able to find out more and see Young hospital patients launched specifically to help help of the hospital’s Victoria’s pictures and videos of where young people when coming in Voice young patients’ advice you are coming and who you teach Doctors a lesson to hospital. group, and other local children, might meet will hopefully make The site, created by the and is filled with informative it less daunting and help you videos such as what happens TRAINEE Doctors have been Sophie England, 18, is one of the Trust with help from young feel safe and happy. patients who have spent during a ride in an ambulance, given a lesson they will hopefully members of Victoria’s Voice. what all the different “We have had help from local never forget thanks to a group of time in hospital, is now live. She said: “We understand that for departments in the hospital are, schools such as Highfurlong young people. doctors it can sometimes be scary It is full of information who they are likely to meet and School and lots of children and presented in a way that will The first year students going dealing with young people as they what is going to happen. young people have also told us through their workplace training engage with young people and don’t always know how to speak There are leaflets and other what information should go on with Blackpool Teaching Hospitals aims to put their minds at rest to us or when to speak to our information about different and how it should look. NHS Foundation Trust are now before coming for treatment. parents. We want them to go in to conditions all laid out in a way required to take the lesson given “We hope it helps children, their profession fully trained and Each children’s health service that young people will be able by the Trust’s own young people’s young people and parents ready to provide the best quality with the Trust, as well as the to understand. patient group, Victoria’s Voice. of care possible.’’ children’s day case surgery, access information about clinic and wards have easy Fiona Jones, Patient Experience The lesson is simply about how to The doctors were shown their health and welcome any to read profiles with contact Officer for child health at treat young people in their care examples of poor quality care feedback about the site.” information, pictures, a video the Trust said: “Coming in to and what children at the hospital where the young person was and information about how to hospital or meeting a new team The site is live and can be found expect when being cared for. not involved in consultations at get help from them. can often be a bit scary, being at www.bfwh.nhs.uk/childrens/ Fiona Jones, the former Patient all and those where their wishes Experience Officer at the Trust on how to be treated were not who facilitated the Victoria’s Voice taken into consideration. group, said: “Members of the They were all also given a copy of group have experienced first-hand the Charter of Promises adopted what it’s like to be in hospital by the Trust after it was created and they wanted to pass that by the Victoria’s Voice group. It experience on to the doctors in is a series of promises that all the hope of improving care. staff are asked to work towards “The young people have when dealing with young people been involved in many of the and includes talking to them in processes around the hospital a way that they can understand from influencing big decisions and taking time to explain their about care to having a say in the conditions to them at length. recruitment of doctors and nurses. The first year students were They also wanted to be part of also asked to make a pledge the training of doctors so they about how they will deal with can make sure the doctor is aware young people. of their needs throughout their whole career. One doctor wrote a pledge saying: “I promise to remember to talk “They were very keen to directly to young people and emphasise that young people involve them in decisions about want to be responsible for their their care.” own treatment and that children become adults. It’s therefore very Sophie added: “If the doctors important that doctors remember remember this pledge when they that young people, even toddlers, go in to their career then we will understand when something have made a real difference to is wrong and will benefit from the way young people are cared being part of conversations about for 20 or 30 years down the line. their health.” That’s why we do this!” 16| 17

Meet your Governor Sheila Jefferson get the chance to tell other people all the positives about the hospital. What area do you cover? One of the things I enjoy most is Fylde. going to the different venues such as When did you become a Governor? GP surgeries and health centres and meeting people, trying to encourage This is only my second year as a them to be members of the Trust. Governor. I did a year to cover for someone who left with a year to We do tell people it is THEIR hospital run and this is the first year of my and their local health services. At three year term after being elected some stage along the way we will formally. all need the hospital and I think it is important that we all find out what What made you become a Governor? is going on there. If they become I have worked in the NHS locally a member it gives them a valuable and wanted to give something back. insight into what is going on and I started working 30 years ago in charity work etc. Family Planning which is now Sexual As a Governor we go to patient Health. I started as a clerk with one Sheila Jefferson clinic for three and a half hours once experience meetings and we sit with a week and that built up progressively heads of departments and hear what over the years. About 15 years after is going on. We go on service visits the integration of community and starting I got the job of co-ordinating which I really enjoy to see what is hospital services in recent years. It used and managing all the clinics between good and what could be improved to be a bit of a “them and us’’ attitude Lytham and Fleetwood. and report back on that. and people did work differently. But I have seen the efforts made to bring I am steeped in Family Planning and What skills do you bring to the role? things under one banner and there is was grateful to former Chairman One of the main skills I hope I no doubt that we are beginning to see Beverly Lester for the support she bring is an understanding of how the benefits of that. gave me and was saddened to hear of the systems work within the NHS her death recently. It’s a big package now which it wasn’t thanks to the knowledge I have before and it has been a challenge What do you enjoy about the role? gained from my time with the but I think I have been able to play Family Planning Services. Being a Governor for me means I get my part in helping people understand the chance to make a difference and I I have seen a lot of changes including the processes and the challenges. BOARD MEETINGS IN PUBLIC AS part of the Trust’s commitment to http:// www.bfwh.nhs.uk/about/ Chairman at least 24 hours in advance of openness and accountability, Board meetings_public.asp at least three days the meeting date. meetings are held in public on a in advance of the meeting date. regular basis. Write to Judith Oates, Foundation Trust Staff, patients, the media and the Secretary, Trust Headquarters, Blackpool Please note below the forthcoming public are encouraged to observe Teaching Hospitals NHS Foundation dates for 2016:- these meetings which provide an Trust, Whinney Heys Road, Blackpool, opportunity to learn about the work • Wednesday 25th May 2016 of the Board. FY3 8NR. • Wednesday 27th July 2016 Members of the public also have the For further information about Board The agenda for each meeting, which opportunity to ask questions in relation meetings, please contact Judith Oates will include details of the venue, will be to the agenda or reports and these on 01253 956856 or judith.oates@ posted on the Trust’s website should be submitted in writing to the bfwhospitals.nhs.uk. STAFF HONOURED AT TRUST’S ANNUAL MEETING MEMBERS of the public, staff and Blackpool Victoria Hospital members got to hear about the work to patients and staff alike of the Trust, its achievements and its for her unwavering enthusiasm challenges over the previous financial and commitment to her job, year during the annual meeting. often going above and beyond the requirement of her role to help The Chairman, Ian Johnson, started the anybody that came into contact with her. evening with a speech. Roberto Geronimo is named Cardiac Beverley Whittaker, Medical Secretary, He said: “Ensuring our patients receive Nurse of the Year pictured with Ian was this year’s winner. Runners-up were a positive experience of care is a high Johnson, Trust Chairman, Gary Doherty, Consultant, Mr Alex Blackmore and priority for the Trust and we are pleased former Chief Executive, Ramesh Gandhi Health Care Assistant, Shirley Brown. that patients have highlighted to us that and his wife May Gandhi. we have made improvements in areas A final award was also given as a new such as privacy and dignity, cleanliness, the NHS as well as more than 60 staff addition to this year’s ceremony. waiting times and communication who have achieved new qualifications Wendy Canning from the Trust’s between staff and patients. throughout the year. Clinical Improvement Team won the award which is tied in to the Trust’s “Once again we received national Three other awards were celebrated new campaign to encourage staff to recognition for our work to improve during the event for staff who were look out for each other and try to spot patient safety and quality. nominated as going above and beyond signs of problems that may be affecting their role. “The Trust was named as one of the their colleagues. CHKS 40 Top Hospitals. The award is The Cardiac Nurse of the Year Award It was awarded by the mother and father presented to the 40 top-performing CHKS was this year awarded to a much of the late Jane Clough who was an loved Advanced Practitioner, Roberto client Trusts and the rankings are based A&E Nurse who suffered from domestic Geronimo who works in the Coronary on 22 key measures of quality, including violence which ultimately led to her clinical effectiveness, patient experience Care Unit. Runner-up was Community untimely death. and quality of care.’’ Matron, Sara Trow. Wendy provided much needed support The evening ended with a special A memorial award for the late Dottie for her colleague, sensitively looking ceremony to mark achievements of Hall saw the audience erupt into after her best interests when she was around 200 staff throughout the Trust. applause as the winner was announced. diagnosed with a terminal illness. The The ceremony recognised 128 staff Dottie worked at the Trust for 39 years as runners-up were Joanne Warburton, Lisa members who had served 20 years in a Ward Clerk and was well known around Halliwell and Mark Wrigley.

Wendy Canning with her trophy with Gary Doherty and Penny Gary Doherty joins Gary and Michelle Hall to present Beverley and John Clough. Whittaker (left) with the Dottie Hall Memorial Award. STRAFFORD - QUALITY BUILT IN

Strafford Fabrications specialising range of hardwoods are used to nationwide in the manufacture and compliment our metalwork. We can installation of high quality staircases also offer a powder coating service and handrail systems for domestic with a full range of colours. and commercial projects.

We are able to offer a bespoke Our experienced fitters design and manufacturing service or complete installations quickly supply products to reflect your own and considerately with minimum ideas whilst complying with current disruption to your property and building regulations. ensure your complete satisfaction.

Our traditional or modern staircases We welcome enquiries from members can incorporate a wide variety of materials including satin and mirror of the public as well as architects and polished stainless steel, brass and developers and will be pleased to aluminium. Also glass and a wide advise on any queries you may have.

Unit 3 Strafford Industrial Park, Gilroyd Lane, Dodworth, Barnsley S75 3EJ Tel/Fax 01226 296767 Wayne 07766 943937 Brian 07818 258601 E-mail: [email protected] www.straffordfabrications.co.uk

Blackpool Teaching Hospitals NHS Foundation Trust has not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser. Nor does Blackpool Teaching Hospitals NHS Foundation Trust endorse any of the products or services.

Every possible care has been taken to ensure that the information given in this publication is accurate. Whilst the publisher would be grateful to learn of any errors, it cannot accept any liability over and above the cost of the advertisement for loss there by caused. Octagon Design & Marketing Ltd has not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser. Nor does Octagon Design & Marketing Ltd endorse any of the products or services. No reproduction by any method whatsoever of any part of this publication is permitted without prior written consent of the copyright owners. Octagon Design & Marketing Ltd. ©2015. Hawks Nest Cottage, Great North Road, Bawtry, Doncaster, DN10 6AB Tel: 01302 714528

Designed & Published by Octagon Design & Marketing Ltd, Hawks Nest Cottage, Great North Road, Bawtry, Doncaster, DN10 6AB Tel: 01302 714528