Property Management in a Classified World
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VOLUME 23, ISSUE 3 JUNE/JULY 2011 the Property Leaders in Asset Management Professional Property Management in a Classified World August-September Course Schedule k N-1072-2858 S www.npma.org www.npma.org IS Fulton, MO Fulton, PERMIT 337 PERMIT PAID U.S. POSTAGE POSTAGE U.S. DARD N STA PRSRT PRSRT Where are Your Assets Hiding Tonight? Study after study shows that up to 30% of your assets SMART/ENCATSTM applies quality data standards to are hidden from view due to incomplete, incorrect your calibration, asset management and accounting or missing descriptions across your spreadsheets, records and will identify and properly classify all desktop databases and even your enterprise systems. your missing resources. We’ve helped some of the Accordingly you may be spending too biggest names in the business much on capital expenditures— improve their equipment utilization duplicating resources you already own. and reduce capital expenditures. Call us a 1.800.755.3968. We’ll help you put them back to work! 2800 28th Street, Suite 109 Santa Monica, CA 90405-6205 USA 1.800.755.3968 [email protected] www.assetsmart.com ASSETSMART_NPMA2.indd 1 1/17/11 11:38 AM CONTENTS VOLUME 23, ISSUE 3 JUNE/JULY 2011 12 They’re Not Just for the President: The Role of the Chief of Staff in a Property Office By Lana El Eryan, CPPS 15 Achieving Successful Integrations: Can’t We all Just Get Along? By Faisal Khan 18 Liable or Not Liable – That is the Question! Pecuniary liability for loss, damage or destruction of government property - Part II By Chris Thompson, CPPM 23-26 August-September 2011 NPMA Course Schedule COVER STORY 8 Property Management Departments/Reports in a Classified World By Cheryl Sosa, CPPM & National Editor’s Message ...................4 David Perrin, CPPM, CF National President’s Message .............5 Executive Director’s Message ..............6 Property Puzzle ............................... 20 Entire contents © Copyright 2011 by the National Property Management Association, Inc. All rights reserved. Reproduction of the contents of The Property Professional in whole or in part by photocopying, entry into a data retrieval system or any other means is strictly forbidden. Directors, Board & Advisors The Property Professional is published bimonthly by the National Property Management Association, Inc. and is mailed third class. The articles, opinions and ideas expressed by the authors are the sole responsibility of the contributors and do not imply Board of Advisors ...............................4 an opinion on the part of the officers or members of NPMA. Readers are advised that NPMA is not responsible in any way, man- ner or form for these articles, opinions and ideas. Readers are urged to exercise professional caution in undertaking any of the National Executive Board ....................5 recommendations or suggestions made by the authors. The NPMA magazine welcomes and encourages contributions and sug- gestions from its readers. Editorial policy dictates the right to edit or reject any material submitted for publication. Advertising National Directors ...............................5 rates will be quoted upon request. Contact the National Office for information at (727) 736-3788. POSTMASTER: Send change of address notices to Membership Coordinator, National Office - NPMA, 28100 U.S. Highway 19 North, Clearwater Florida 33761. Phone (727) 736-3788: Fax (727) 736-6707. The Property Professional subscription is included in the NPMA member’s annual dues. Non-member subscription rate is $35/year. June/July 2011 | www.npma.org | 3 National Editor NPMA National Office 28100 US Hwy 19 North, Suite 400, Clearwater, FL 33761 Tel: (727) 736-3788 Fax: 727-736-6707 E-mail: [email protected] Puzzling Facts about Property NPMA National Office Staff Executive Director: Paul Nesbitt, CPPS Welcome to another edition of The Property E-mail: [email protected] Professional and 40 years of contributions to the Membership & Certification Manager: Penny Parker property management profession! E-mail: [email protected] This is my first column since I have officially retired Education Coordinator: Lesley Townsend from Federal Service. One of my activities as part of my E-mail: [email protected] “retirement preparation” was making an “inventory Accountant: Denise Wylie list” of the best songs that would be the most E-mail: [email protected] appropriate for my retirement occasion! Education & Events Manager: Maria Maggio, CMP Chris Thompson, CPPM So, I called upon a dear friend, who proceeded to E-mail: [email protected] develop my final federalworking physical inventory: Admin Assistant: Ashley DeCicco 1: Working Man – Rush, 2: Work – Leo Sayer, 3: Just Got Paid – ZZ Top, 4: Chain Gang – E-mail: [email protected] Sam Cooke, 5: Maggie’s Farm – Bob Dylan, 6: Dead End Street – The Kinks, 7: Slave to the Grind – Skid Row, 8: Part of the Union – The Strawbs, 9: Career Opportunities – The The Property Professional Editorial Team National Editor: Chris Thompson, CPPM Clash, 10: Workin’ for the Man – Roy Orbison, 11: Diary of a Working Man – Blackfoot, Tel: (202) 344-1842 E-mail: [email protected] 12: God Damn Job – The Replacements, 13: Salt of the Earth – The Rolling Stones, 14: Managing Editor: Billie Jo Perchla, CPPM, CF Working on the Road – Ten Years After, 15: Bang the Drum All Day – Todd Rundgren, E-mail: [email protected] 16: Don’t Talk to Me About Work – Lou Reed, 17: Working on the Highway – Bruce Editor Emeritus: Dr. Douglas Goetz, CPPM, CF Springsteen, 18: We Gotta Get Out of This Place – The Animals, 19: Welcome to the E-mail: [email protected] Working Week – Elvis Costello, 20: Working in the Coal Mine – Lee Dorsey (or DEVO), Central Region Editor: Barbara Bays, CPPM 21: Takin’ Care of Business – Bachman-Turner Overdrive, 22: It’s Not My Place (In the E-mail: [email protected] 9 to 5 World) – The Ramones, 23: Working Class Hero – John Lennon (or Green Day Eastern Region Editor: Betsy Tucker, CPPS version) 24: Take This Job and Shove It – Johnny Paycheck (Written by David Allan Coe), E-mail: [email protected] 25: Workin’ Man Blues – The Doc Watson and Frosty Morn version (or Merle Haggard’s Western Region Editor: Carolyn Murray, CPPS version if you prefer, yahee!) E-mail: [email protected] That is one heckuva inventory and a great way to musically remember a great career! Production Editor: Felicia Johnson, APR Does any of this speak to you? E-mail: [email protected] Now that I have your attention, we are trying something new in this edition as a way Graphic Design: Wendy Hummel to expand people’s thinking! We are dedicating space to a property puzzle. The idea is E-mail: [email protected] that we will include either a crossword or a word search puzzle in each edition. Solutions Board of Advisors to the puzzles will be in subsequent issues. We believe this will challenge many of your Chairperson: Michael Hay, CPPM minds and we will be looking for other fresh ideas for the magazine to keep readers’ The National Alliance for Insurance Education and Research interest and attention. Ivonne Bachar, CPPM, CF In this edition, we have four delightful articles. The first article is actually one of the Stanford University presentations from the 2010 National Education Seminar and a subject we don’t hear Dr. Douglas Goetz, CPPM, CF that much about called “Property Management in a Classified World” by Cheryl Sosa & GP Consultants David Perrin. Robert Holcombe, CPPM, CF Our second article “They’re Not Just for the President” by Lana El Eryan is a real General Services Administration delightful piece that focuses on the role of Chief of Staff in the Property Office. Carl Iannacone, CPPS Jefferson Lab Our third article is an interesting piece called “Achieving Successful Integrations: Can’t we all just get along?” by Faisal Khan. Finally, the long awaited follow-up article on Patricia Jacklets, CPPM, CF Northrop Grumman Corporation pecuniary liability called “Liable or Not Liable – That is the Question! Pecuniary Liability for Loss, Damage or Destruction of Government Property – Part II.” Thomas Ruckdaschel, CPPM, CF Defense Contract Management Agency Ladies and Gentlemen, I present this edition of The Property Professional. n Doug Stark, CPPM Texas Engineering Experiment Station James Young, CPPM, CF Retired 4 | The Property Professional | Volume 23, Issue 3 NPMA Executive Board National President National President: Carl Iannacone, CPPS Tel: (757) 528-5233 E-mail: [email protected] Executive Vice President: James Dieter, CPPM, CF NPMA Educational Conference Series: Invest Tel: (703) 879-7773 E-mail: [email protected] in Yourself! Immediate Past President: Cheri L. Cross, CPPM, CF Tel: (865) 574-6046 E-mail: [email protected] What a beautiful venue with wonderful Vice President Administration: Patrice Baker, CPPM, CF weather for our first Conference Series event. Tel: (503) 230-4598 E-mail: [email protected] Phoenix was a magnificent location with spring Vice President Certification: Terry Rochelle, CPPM, CF training major league baseball games located Tel: (253) 657-6329 E-mail: [email protected] nearby as an added bonus for us baseball fans. Vice President Communications and Marketing: This was the first event for our Conference Seminar Brian Thompson, CPPM, CF Tel: (925) 242-4283 Planning Committee (CSPC) and they created a E-mail: [email protected] focused conference that attracted 100 participants Carl J. Iannacone, CPPS Vice President Finance: Wesley Carter, CPPM, CF with 27 from the university sector. It also generated Tel: (803) 557-4014 E-mail: [email protected] 22 new members. As I write this article, we have not yet met in Galveston for the Central Region Vice President Membership: Ivonne Bachar, CPPM, CF Tel: (650) 723-9095 E-mail: [email protected] Conference. The CSPC has, with input from the chapter and region, designed some very interesting educational offerings.