EMBRAER HISTORY

BRASÍLIA

Brasilia officially became ´s capital on April, 1960. Four years before, it didn´t even exist. At that time, President Juscelino Kubitschek commissioned Lucio Costa (urban planner), Oscar Niemeyer (architect) and Burle Marx (landscape architect) to build a new city from scratch.

Brasília was chosen as a UNESCO World Heritage Site because it is one of the major examples of the 20th century´s modern movement in architecture and urban planning. Lucio Costa drew the Plano Piloto, in which Brasilia is shaped like an airplane (or a bird). The city’s design divides it into numbered blocks as well as sectors for specified activities, such as the Hotel Sector, the Banking Sector and the Embassy Sector.

CONTEMPORARY DESIGN

OSCAR NIEMEYER Oscar Niemeyer was born on December 15, 1907, in Rio de Janeiro, Brazil. Niemeyer landed his first major project in 1941, planning buildings for the Pampulha Architectural Complex. His designs were noted for their free-flowing forms. Other projects included working on the United Nations building, and designing the Contemporary Art Museum in Niterói.

In 1956, Juscelino Kubitschek, the president of Brazil and a close friend of Niemeyer, came to the architect with a proposal, asking Niemeyer to become the new chief architect of public buildings in the country’s new capital, Brasilia, a Modernist civic metropolis being built from scratch in the interior of the country.

Niemeyer designed several buildings in Brasilia, including the presidential palace, the Brasília Palace Hotel, the Ministry of Justice building, the presidential chapel and the cathedral. After the inauguration of the new capital city in 1960, Niemeyer resigned from his position as the government’s chief architect and returned to private practice.

“I am not attracted to straight angles or to the straight line, hard and inflexible, created by man. I am attracted to free-flowing, sensual curves. The curves that I find in the mountains of my country, in the sinuousness of its rivers, in the waves of the ocean, and on the body of the beloved woman. Curves make up the entire Universe, the curved Universe of Einstein.” — Oscar Niemeyer

BRAZIL’S AVIATION DNA

ALBERTO SANTOS-DUMONT WAS A BRAZILIAN AVIATION PIONEER. The heir of a wealthy family of coffee producers, Santos Dumont dedicated himself to aeronautical study and experimentation in Paris, France, where he spent most of his adult life.

Santos-Dumont designed, built, and flew the first practical dirigible, demonstrating that routine, controlled flight was possible. This “conquest of the air”, in particular his winning the Deutsch de la Meurthe prize on 19 October 1901 on a flight that rounded the Eiffel Tower, made him one of the most famous people in the world during the early 20th century.

Following his pioneering work in airships, Santos-Dumont constructed a heavier-than-air aircraft, the 14-bis. On 23 October 1906 he flew this to make the first heavier-than-air flight to be certified by the Aéro Club de France and the Fédération Aéronautique Internationale (FAI).

In his homeland, Brazil, Santos-Dumont is a national hero, having his name written in Brazilian Hero Panthéon. He is credited in Brazil as the father of aviation.

601964’ - STUDIESs FOR A MEDIUM-SIZED BRAZILIAN AIRCRAFT Until the mid 1960s the Brazilian production of aircraft was limited to small aircraft, mainly for military use. The Aeronautics Ministry therefore commissioned a study to the Aeronautics Technical Center (CTA) on the feasibility of producing a series of midsize passenger aircraft in Brazil.

1968 - CONSTRUCTION OF THE BANDEIRANTE PROTOTYPE The first Bandeirante prototype was developed over the course of three years and four months. The twin-engine, turboprop aircraft, capable of carrying about 20 passengers, was designed to operate under the conditions prevailing in most Brazilian cities.

OCTOBER 27, 1968 - THE BANDEIRANTE PROTOTYPE MAKES ITS FIRST FLIGHT Five days after its initial test flight, the Bandeirante prototype (Serial No. IPD 6504) performed its maiden flight demonstration to Brazilian authorities.

AUGUST 19, 1969 - BIRTH OF After several meetings with Ministers of State, under the leadership of the Aeronautics Ministry, the President, Arthur da Costa e Silva, signed the decree No. 770, creating Empresa Brasileira de Aeronautica SA, Embraer. Intended for serial production of the Bandeirante aircraft, the first board was chaired by Col. Ozires Silva. The original plan envisaged the construction of a hangar capable of producing two Bandeirante aircraft per month, with just over 500 employees. The first order was placed in 1969: the Aeronautics Ministry signed a contract for the purchase of 80 Bandeirante aircraft.

70’s JANUARY 2, 1970 - EMBRAER BEGINS OPERATION The inauguration of the first board of Embraer marked the beginning of the Company’s operations. The construction of the buildings was started in an area adjacent to the campus of the Aeronautics Technical Center (CTA), in São José dos Campos (SP). The first installations and hangars were erected next to the airstrip, where the city’s airport now stands.

SEPTEMBER 7, 1971 - FIRST FLIGHT & FIRST DELIVERY OF XAVANTE The EMB 326 Xavante GB, a single-engine multipurpose aircraft designed by the Italian company Aermacchi, was assembled under license by Embraer in Brazil. It made its first official flight on September 7, 1971. The next day, the (FAB) received the first four airplanes of their initial 112 unit order. The aircraft, which received the military designation OT, headed to Santa Cruz AFB in Rio de Janeiro (RJ).

AUGUST 7, 1975 - FIRST EXPORTS OF EMBRAER Uruguayan authorities signed the purchase of 15 aircraft produced by Embraer. Five EMB 110 Bandeirante Air Force aircraft were planned to be used in Uruguay for military purposes. Meanwhile, ten EMB 200 Ipanema aircraft—whose prototype had made its first flight five years earlier—were slated for agricultural use.

OCTOBER 7, 1979 - EMBRAER AIRCRAFT COMPANY (EAC) In 1979 a group of representatives from Embraer visited the United States with the hope of opening the first Embraer office in the southern state of Florida. The need for adequate technical support in North America was identified after the FAA certification of the Bandeirante in the previous year. Embraer Aircraft Company (EAC), a subsidiary of Embraer, was first installed in the city of Dania but found its permanent home in Fort Lauderdale in 1981.

80’s MAY 01, 1983 - EMBRAER IN EUROPE Embraer established Embraer Aviation International (EAI), headquartered in Paris, France, in order to concentrate sales activities on European territory, and provide adequate technical support to new customers in Europe, Middle East and Africa.

MAY 16, 1985 - THE CTA AND FAA CERTIFY THE BRASILIA Between May 16 and July 9, the EMB 120 Brasilia received type certification from the Aerospace Technical Center (CTA), the Department of Aerospace Science and Technology (DCTA), the Brazilian agency, and the Federal Aviation Administration (FAA). The 30-passenger regional aircraft was a new generation, high performance turboprop, whose first test flight had occurred on July 25, 1983.

MAY 01, 1987 - 100TH BRASILIA The Brasilia program achieved another milestone when Air Midwest, the largest U.S. regional airline at the time, based in Wichita, Kansas, signed the purchase order for five units of EMB 120 Brasilia. This order helped Embraer to achieve a goal of 100 firm orders, with 100 additional units under option.

1989 - EMBRAER BEGINS THE EMB 145 PROJECT Given the demand for larger aircraft and technological advancement, Embraer began developing the EMB 145 (currently named ERJ 145), a 50-passenger aircraft that would be the first jet aircraft produced by the Company. The project was officially announced during the Salon Aeronautique Le Bourget. The EMB 145 was eventually complemented by Embraer’s regional jet family, the EMB 135 (37 seats) and the EMB 140 (44 seats).

90’s DECEMBER 07, 1994 - PRIVATIZATION OF EMBRAER Embraer was privatized and financial institutions Cia. Bozano Simonsen and Wasserstein Perella acquired the majority stake of the company, along with pension funds Previ and SISTEL. In April 1996, Wasserstein Perella decided to terminate its presence in the corporate structure of Embraer and its stake was purchased by Grupo Bozano.

1995 - ALX PROGRAM The Brazilian Air Force (FAB) contracted Embraer in 1978 to develop an advanced training aircraft, intended to bridge the gap between basic training and combat jets. The EMB 312 Tucano turboprop emerged as a result. In 1995, FAB requested an armed version of the EMB 312, planned for use in training missions, border patrol and counter insurgency. This new generation of Tucano aircraft was initially called the ALX. The contract called for the delivery of 99 total aircraft. In 1996 the ALX was officially renamed EMB 314 Super Tucano. The Super Tucano made its first flight in June of 1999.

DECEMBER 27, 1996 - EMB 145 FIRST DELIVERY After receiving type certification from multiple agencies less than one month prior, the first delivery of the EMB 145 was made to United States airline Continental Express. In May of the following year, the regional jet was certified by the Joint Aviation Authorities (JAA), which is now known as the European Aviation Safety Agency (EASA).

1997 - EMBRAER REGIONAL JETS Embraer changed the name of its regional jets, EMB 145 and EMB 135, to Embraer Regional Jet 145 (ERJ 145) and Embraer Regional Jet 135 (ERJ 135), respectively. The ERJ 135, a 37-passenger jet built on the ERJ 145, was publicly presented on May 12, 1998 and made its first flight on July 4 of the same year.

1999 AUGUST - LAUNCH OF THE EMBRAER 170/190 The Embraer 170/190 jets represented a new cycle in the history of the company as it added larger aircraft to its repertoire. The E-Jet family was comprised of four models: E-170, E-175, E-190 and E-195, with capacities ranging from 70 to 118 seats. The project predicted investments of $850 million and included relationships with 16 renowned aerospace partners worldwide.

00’s 2000 - EXECUTIVE AVIATION Embraer first entered the business aircraft market with the launch of the Legacy, an Executive jet based on the successful ERJ 135 platform. The Legacy held 10 to 16 passengers in the Executive version of the aircraft. The Legacy Executive model took its maiden voyage on January 1, 2001 and was certified by the Aeronautics Technical Center (CTA) in December of the same year. The Legacy received certification from the Joint Aviation Authorities (JAA) on July 5, 2002. On August 23 of the same year it received certification from the Federal Aviation Administration (FAA).

NOVEMBER 09, 2005 - PHENOM 100 AND PHENOM 300 Embraer announced the names of its new business jets in the categories of Very Light and Light Executive aircraft—Phenom 100 and Phenom 300. Initial production of the first Phenom 100 began at the Company’s Botucatu plant, outside of São Paulo, Brazil in 2007. The rollout of the first Phenom 100 on June 16, 2007 marked the end of the assembly and systems integration phase of the new aircraft. The aircraft made its first flight on July 26 of the same year.

MAY 02, 2006 - LINEAGE 1000 Embraer presented the Lineage 1000 ultra-large business jet, based on the platform of the EMBRAER 190, during the European Business Aviation Convention & Exhibition (EBACE), held in Geneva, Switzerland, from 3 to 5 May 2006. The Lineage 1000 simultaneously received type certification from the National Civil Aviation Agency (ANAC) and the European Aviation Safety Agency (EASA) on December 23, 2008. Embraer received the Type Certificate (Type Certificate - TC, in English) and the Supplemental Type Certificate (Supplemental Type Certificate - STC) from the Federal Aviation Administration (FAA) on January 7, 2009. The first Lineage 1000 delivery took place on May 8 of the same year to HE Aamer Abdul Jalil Al Fahim, a customer based in Abu Dhabi, United Arab Emirates.

AUGUST 23, 2009 - FIRST LEGACY 650 FLIGHT Two Legacy 650 aircraft conducted the rollout and first flight. The Legacy 650 Executive jet was developed based on the successful midsize Legacy 600, offering greater range and capacity for up to 14 passengers. On October 19, the Legacy 650 jet was presented during the 62nd NBAA Annual Meeting & Convention in the United States. During the same event, a contract was signed for the first sale of the aircraft: two jets for the Aircraft Asset Management AAM GmbH, Germany.

10’s APRIL 19, 2010 - OPENING OF MELBOURNE PLANT The first Embraer plant in the United States dedicated to Executive aircraft final assembly was inaugurated at Melbourne International Airport in Florida, just over two years after construction began on December 4, 2008. The new hangar with 7,500 square feet of facilities and modern paint booth was dedicated to business jets, starting operations with the production of the Phenom 100 entry level jet. The facility’s first Phenom 100 was delivered to Executive AirShare on December 20, 2011. Together with its subsidiary, Executive Flight Services, the company operates a fleet of 41 aircraft, including 18 Phenom 100 and Phenom 300.

JANUARY 17, 2012 - LEGACY 500 FIRST ENGINE ACTIVATION Less than one month after its official presentation (December 23, 2011), the engine in the Legacy 500 was activated for the first time at Embraer headquarters in São José dos Campos (SP). This was one of many breakthroughs during the creation of the Legacy 500. This clean- sheet aircraft was designed from customer input for customer comfort, introducing the most advanced innovations—in the cockpit and in the cabin. Built to perform the midsize mission, day in and day out, the Legacy 500 delivers the ultimate flight experience.

DECEMBER 2013 - LEGACY 450 FIRST FLIGHT The company’s newest aircraft flew for one hour and thirty-five minutes, conducting the evaluation of handling and performance characteristics. The maiden flight covered a significant range of the flight envelope and allowed for a variety of inflight systems tests, benefiting from an advanced campaign of flight simulations and extensive ground tests. “The Legacy 450 will be the best-in-class mid-light business jet, responding to the needs and wishes of customers worldwide,” said Marco Túlio Pellegrini, Senior Vice President Operations and COO, Embraer Executive Jets. “With full fly-by-wire technology and the roomiest cabin in its category, this aircraft will deliver unique features and amenities.”

JUNE 2014 - 500TH DELIVERY OF THE PHENOM SERIES Only five-and-a-half years after entry into service of the first aircraft, Embraer Executive Jets celebrated the delivery of the 500th Phenom family jet. Winners of various innovation and design awards, the Phenom 100E and the Phenom 300 are best-in-class jets, having redefined the entry-level and light jet segments with the latest generation technology, a new style concept, premium comfort, performance and reliability. The commemorative aircraft, a Phenom 300, was delivered to Prime Fraction Club, a fractional ownership company that sells, manages, and coordinates the utilization of assets among its members in Brazil.

LEADERSHIP

FREDERICO FLEURY CURADO has been the Chief Executive Officer and President of Embraer SA (Formerly, Embraer-Empresa Brasileira De Aeronáutica S.A.) since April 23, 2007, succeeding Maurício Botelho. Mr. MAURICIO BOTELHO served as President and Chief Curado received a Bachelor of Science degree in mechanical- Executive Officer from September 1995 – April 2007. He led aeronautical engineering from ITA, a graduate degree in foreign the company after its privatization, taking it public on both the trade by the Getulio Vargas Foundation and an executive São Paulo and New York Stock Exchanges in 2000, instituting OZIRES SILVA, a former major in the Brazilian Air Force, master’s degree in business administration from the University of a new entrepreneurial corporate culture focused on customer who founded Embraer in 1969 and led it as CEO until 1986 São Paulo. Mr. Curado has been a Member of Executive Board satisfaction, which resulted in a successful turnaround and and again from 1991 to 1994. Mr. Silva graduated from the at International Chamber of Commerce since July 1, 2013. positioning of Embraer as one of the world leaders in the Aeronautics Technological Institute (ITA) as an aeronautical He has been awarded the Medal of Aeronautical Merit by the aeronautical market. Mr. Botelho has been the Chairman of the engineer. He was immediately hired by the Brazilian General Brazilian government and the Medal of Merit by the Brazilian Board of Directors of Embraer since March 2006. He has been Command for Aerospace Technology (CTA), where he Association of Military Engineering. Mr. Curado, serves as a awarded, among others, the Ordem do Rio Branco (the highest would become part of the IPD - Instituto de Pesquisas e Member of the Board for Smithsonian Institute in Washington. honor from the Brazilian government), Commander, and the Desenvolvimento (current IAE - Instituto de Aeronáutica Legion d’ Honneur, Chevalier from France. e Espaço). He soon became the lead engineer of the Bandeirante project. His efforts, however, contributed to the creation of a government-owned aircraft manufacturer, the Embraer, which he become president on July 29, 1969.

BOLDNESS AND INNOVATION ARE OUR HALLMARKS

„„ More than 3,500 engineers dedicated to Research and Development

„„ About US $330 million invested in R&D in 2012

„„ 28% of the net revenue of Embraer comes from internal innovations (ref. 2008 to 2012)

„„ 121 internationally registered patents between 2010 and 2012

„„ FINEP Innovation Award

„„ Innova Program: various fronts for stimulating and enabling innovative actions

GLOBAL RECOGNITION

The International Yacht & Aviation Awards – Shortlist 2015 Private Jet Concept Design - SottoStudios/LA - Skyacht One Private Jet Interior Design „„ Embraer Executive Jets - Legacy 500/Legacy 450 „„ Embraer Executive Jets - Phenom Ace Robb Report The Legacy 500 was awarded by Robb Report Chinese edition as the best of mid-size & super mid-size executive jets in its class. The Phenom 300 was awarded “Best of the Best“ business light jet by Robb Report magazine—2011, 2012, 2013, and 2014 The Phenom 100 was awarded “Best of the Best“ business entry-level jet by Robb Report magazine—2008, 2010, 2011, 2012, 2013, and 2014 Embraer is the only aircraft manufacturer listed in Robb Report Luxury’s 25 Most Innovative Brands - 2013 Aviation Week The Legacy 500 is a finalist for the2015 Aviation Week Laureate Awards

OUR VALUES BIND US TOGETHER AND GUIDE OUR ATTITUDES

„„ Our people are what make us fly

„„ We are here to serve our customers

„„ Global presence is our frontier

„„ Boldness and innovation are our hallmark

„„ We strive for company excellence

„„ We build a sustainable future

ENVIRONMENTAL RESPONSIBILITY

„„ DIPAS Program (Integrated Development of Sustainable Environmental Product)

„„ First aircraft manufacturer to receive ISO 14001 Certification

„„ Robots used in the aircraft painting system—reduction of environmental impact

„„ Strategic partnerships for biofuel development for jets (Amyris, GE and Azul Airlines) – First flight during the Rio+20 Conference

„„ Aeronautical biofuel development program (Embraer, Boeing and FAPESP)

„„ 350 hectares reforested in Gavião Peixoto

„„ Embraer Center for Environmental Education Jequitibá st „„ Certification of the Ipanema: 1 aircraft 100% powered by ethanol

EMBRAER INSTITUTE FOR EDUCATION AND RESEARCH

Founded in 2001, the Institute maintains several educational programs through partnerships with specialized organizations, NGOs, and city governments.

Embraer Juarez Wanderley – High School

Embraer Casimiro Montenegro Filho – High School Social Partnership Program

School Action Program

Entrepreneurship Programs

Embraer Historical Center

EMBRAER JUAREZ WANDERLEY HIGH SCHOOL

„„ 600 students in High School, coming from the public school system

„„ 1,800 students graduated through December 2012

„„ 100% passed college entrance exams, 87% for Brazil’s best universities

„„ 9th place in the State of São Paulo (ENEM 2011)

„„ Scholarship fund: helps former students from the high school with university expenses

CASIMIRO MONTENEGRO FILHO HIGH SCHOOL

„„ About R$ 5.2 million invested in the installation of the school in Botucatu.

„„ 1,200 students applied for 120 openings offered for 1st year of high school in 2012

„„ Capacity for 360 High School students, coming from the public education network

AGRICULTURAL AVIATION

The Ipanema is the market leader, with 50 years of continuous production and over 1,300 units sold, representing about 75% of the nation’s fleet in this segment.

In the 1960s, the development of a Brazilian agriculture aircraft was motivated by the expansion of the agricultural products market, specifically and sugar cane. During this time, the Ipanema aircraft was developed by engineers of the Aeronautics Technological Institute (ITA) on the Ipanema Farm, located in Sorocaba.

The first version of the aircraft, the EMB-200, made its first flight in 1970 and was certified in December 1971. The aircraft was equipped with a 260 HP piston engine. Series production started in 1972 by Embraer. In September 1974, the EMB-201 was introduced, including many improvements such as a 300 HP engine, new propeller, new wings and increased capacity.

In 1982, the production of Ipanema was transferred to Indústria Aeronáutica Neiva, recently acquired by Embraer. In 1992, a new model, called EMB-202 or Ipanemão( big Ipanema), was released. The new aircraft had improvements on aerodynamics, a 40% greater capacity, and optional, modern equipment for electrostatic .

In the following years, Neiva made significant improvements to the aircraft, such as adding winglets to the wingtips, adding an air conditioning system to the cabin, lowering the position of the wings, decreasing resistance and reducing the weight of the exhaust system.

Since ethanol is largely available in Brazil, costing only about 25-30% as much as aviation gasoline, many Brazilian farmers have attempted to fuel gasoline-powered Ipanemas with alcohol, with varying degrees of success. The result of this was the development of an alcohol- powered Ipanema, which was certified by the Brazilian General Command for Aerospace Technology (CTA) on October 19, 2004. The Ipanema engine had also 20% lower maintenance and operational costs.

GREEN INITIATIVE

Social responsibility that extends beyond our customers, employees and shareholders to the global community is a key part of Embraer’s success. The Company is committed to reducing our environmental impact both in processes—aiming the ecoefficiency in our industrial plants – and in products, through better aircraft designs focused on optimizing fuel use and, more recently, incorporating Design for Environment tools in the product development process.

In addition to our environmental work, Embraer is developing the next generation of Brazilian leaders with the creation of two advanced high schools for talented young students from low-income families in the communities where it operates. Embraer established its Environmental Strategies and Technologies Office in 2007 to develop specific environmental vision, targets and projects, considering the whole product life cycle, including environmental requirements to the supplier chain. Embraer is fully engaged in industry-leading work on biofuels and sustainability programs. In 2002, Embraer became the first aircraft manufacturer to develop an aircraft powered by biofuel with the introduction of the ethanol-powered Ipanema crop duster.

DEFENSE AND SECURITY

Embraer’s defense aircraft provide advanced, fourth-generation technology and superior mission performance while meeting the budgetary requirements of defense programs worldwide. Every Embraer aircraft begins with an in-depth assessment of our customers’ mission. Years of experience have taught us that ground conditions are seldom ideal and that turnaround times are short. Maintenance materials are usually scarce, and pilots often need to return to base on severely damaged aircraft. Designed to meet these challenges, our Defense aircraft have earned the praise of both the pilots who fly them and the ground crews who maintain them in a constant state of readiness. All our defense aircraft provide state-of-the-art electronics, reliability, and high mission effectiveness. Combine that with low acquisition and operation costs, and it’s easy to see why more than 20 air forces around the world rely on Embraer Defense Systems for surveillance, combat, and training missions. We also offer solutions for training and light attack aircraft with the Super Tucano, a proven success in all applications. More than 100 aircraft have been produced and delivered to the Brazilian Air Force, and other air forces throughout the world. Embraer is also designing one of the most modern and complete aircraft in its category: the KC-390.

EMBRAER COMMERCIAL AVIATION

Many passengers have had the pleasant experience of flying on Embraer airplanes with Brazilian and foreign airline companies. We currently have more than 90 customers worldwide. This international scope reflects the quality of our airplanes, and also the fact that the jets produced by Embraer have established themselves as essential tools for the development of aviation, worldwide. Around 900 regional jets from the ERJ 145 family delivered by Embraer are currently flying on five continents and are operated by more than 30 airlines. They have surpassed the impressive mark of 13 million cycles and 15 million flight hours. This 37 to 50 seat segment reached maturity and has become established due to aircraft originating from smaller cities and airports that feed passengers to main flights in larger airports (hubs). The 70 to 130 seat E-Jets have a strategic function in airline companies, helping them to maintain their competitive edge.

Engineered for efficiency and reliability Wide range of proven aircraft ETOPS 120 Certification „„ E-Jets Platform: More than 99.9% „„ Airline’s standards of availability „„ Embraer 190—the first aircraft to get the of completion rate and dispatch reliability ETOPS 120 certification under the new FAA „„ A platform with more than 900 aircraft „„ Low operational and ETOPS regulation in operation maintenance costs „„ Lineage 1000E inherited this certification and „„ More than 50 operators „„ Global customer base is ETOPS capable for both FAA and EASA. „„ Over 10 million hours and 7 million „„ Worldwide customer support „„ This certification underlines the authorities’ cycles flown (platform) confidence in the platform

EMBRAER EXECUTIVE JETS

Embraer announced its entrance in the Business Aviation market in 2000. The success of the Legacy 600 since its entry into service in 2002 was followed by the launch of revolutionary products and continued investments in customer support and services. The executive jets Phenom 100, Phenom 300, Legacy 450, Legacy 500, Legacy 600, Legacy 650 and Lineage 1000 are positioned at the top of their categories, offering ample space and ultimate comfort, outstanding performance and a low operational cost. Furthermore, Embraer’s heritage of developing aircraft for high utilization adds to its executive jets unmatched characteristics in the market, resulting in high aircraft availability and simple maintenance. Satisfying customers’ needs is the main driver of Embraer’s executive jets. This behavior justifies the market large acceptance experienced by our products and confirms our commitment to customers.

EMBRAER EXECUTIVE JETS - FACTS

„„ Phenom 300—most delivered business jet in 2013

„„ 750 Aircraft in service with over 1 million hours flown

„„ Phenoms are the market share leaders in the Entry-Level and Light-Jet categories

„„ Our jets have 50% more utilization than competing aircraft

„„ Top Rated Customer Support and Service. #1 Globally

„„ Broadest product portfolio—from entry-level to ultra-large

CUSTOMER SUPPORT AND SERVICES

For over 40 years, Embraer’s commitment to customer support has been unrivaled. It was our immense success in commercial aviation that led us to explore the executive aviation market in 2000. Recognizing the high demand for executive jets in all market segments, we have surpassed all expectations to create an award-winning aircraft range. We are as passionate about your Embraer Executive Jet as you are, and totally dedicated to making sure you get the most from every second on board. Our continuous investment in customer service means you can rely on our expertise and total care, wherever and whenever you fly.

At Embraer Executive Jets we are totally committed to making every journey as easy and enjoyable as possible. That’s why we are constantly refining and improving our Customer Support and Services to ensure we are always there to meet your needs. We strive to set new industry standards. And everything we provide, from our dedicated 24 hour Customer Support Contact Center to our world-class Global Service Centers, is dedicated to giving you total peace of mind.

No matter where you fly, Embraer Executive Jets can provide complete and comprehensive support and unrivaled personal attention. From our Contact Center and Field Service Representatives, to our FlyEmbraer web portal and our Mobile Response Units, we are always on hand to support you.

Top Rated Customer Support and Service. #1 Globally

Combined Overall Average Ratings of Newer and Older Aircraft (Top 8)

COMPANY JETS OVERALL AVERAGE 2014

Embraer PHENOM, LEGACY, LINEAGE 8.1

Gulfstream GII-GV, G300-G550, G650 8.1

Bombardier Global 7.8

Bombardier Challenger 7.8

Dassault Falcon 7.8

Gulfstream Astra, G100 – G280 7.7

Bombardier Learjet 7.5

Cessna Citation 7.4

© 2014 AIN Publications

GLOBAL SUPPORT

Global distribution of Embraer Executive Jets owned and authorized service centers EMBRAER EXECUTIVE JETS OWNED SERVICE CENTER AUTHORIZED SERVICE CENTER PARTS DISTRIBUTION CENTER

GALLERY

Some features are optional, not included in the base price and subject to change. Information is subject to change without prior notice. Images are for illustrative purposes only and actual production aircraft may vary. For more information, please contact your Embraer Executive Jets representative. All of Embraer’s trademarks mentioned herein are registered or in the process of registration and shall not be used without previous written consent of Embraer. © All rights reserved.