INTERNATIONAL

STUDENT HANDBOOK 2016

Your guide to university life ContentsA warm welcome to Welcome 3 Life on campus 21 theAcademic yearUniversity dates 4 of AucklandAuckland University Students’ Association Our campuses 6 (AUSA) 21 Recreation Centre 21 Orientation 7 iSPACE 22 International Office Welcome 7 Campus Store 22 Faculty Orientation Days 7 Volunteer Hub 22 UniGuides 7 Student leadership 22 Student events 7 Clubs and societies 22 International Student Information Centre 8 City Campus facilities 23 Student visa service 8 Living in Auckland 24 Providing your contact information 8 Transport 24 The Code of Practice for the Pastoral Cost of living 25 Care of International Students 8 Working 27 International Student Support team 9 Driving 27 A relevant and high-quality qualification is your entry to participating in global and local 360° Auckland Abroad 10 Personal safety 28 opportunities, and being able to collaborate with some of the best minds in the world. A Climate 30 degreeEssential from information the University of Auckland11 will empower you to make a difference – whatever yourStudent goals. visa 11 Time difference 30 Student ID card 11 Drinking water 30 People are what make the University of Auckland The support and opportunities here at the University Insurance 11 Proof of age – New Zealand’s world-ranked university – our staff, areThe exceptional. Hospitality You NZ will 18+ find card impressive facilities30 and ourStudent students, information our partnerships, technology the research that11 we student support services, as well as opportunities Banking 30 doSecurity and the impactservices we can make in our communities13 to join clubs, make friends, take part in research Your rights 31 andExaminations beyond. 14 projects and competitions, and even study a By studying at the University of Auckland, you will Travellingsemester abroad around in another New top Zealand university through32 Graduation 15 our international partnerships. be exposed to research-informed teaching from Faculty advisers and contacts 33 Universityhighly talented support teaching servicesstaff. Many are specialists16 in Explore your options, visit us during Courses and theirHealth field andand counsellingsome have received services national teaching16 CareersCampus Day maps in August and apply to take the next36 excellenceCareer Development awards. You will and be encouraged to be an step in your journey with the University of Auckland. independentEmployment thinker, Services to challenge (CDES) yourself and16 to be We look forward to welcoming you curious. in 2016. Libraries and Learning Services 17 STUART MCCUTCHEON DELNA 18 Vice-Chancellor Student Disability Services 18 The University of Auckland Accommodation 19 Disputes and grievances 19 Worship on campus 20

2 2 A warm welcome to the University of Auckland

We look forward to your contribution to the life of our very international University, bringing your insights and experience to our University community. This publication aims to help you make that contribution and to ensure you have an exciting and fulfilling time at the University. It provides you with a guide to services and facilities offered to international students by the University and the wider community. I wish you every success at the University of Auckland! I welcome you to the University of Auckland. It is STUART MCCUTCHEON important to us that you get the greatest possible value out of your University experience, both in your Vice-Chancellor studies and in student life outside the classroom. The University of Auckland

3 Academic year dates

Semester dates Semester One 2016 Semester One Orientation Monday 22 – Friday 26 February Semester One begins Monday 29 February Easter break Friday 25 – Tuesday 29 March Mid-semester break Monday 18 – Saturday 23 April ANZAC Day* Monday 25 April Graduation Friday 6 May, Monday 9 May and Wednesday 11 May Lectures end Friday 3 June Study break Saturday 4 – Wednesday 8 June Queen’s Birthday* Monday 6 June Examinations Thursday 9 – Monday 27 June Semester One ends Monday 27 June 2016 Inter-semester break Tuesday 28 June – Saturday 16 July Semester Two 2016 Semester Two Orientation Wednesday 13 ­– ­Friday 15 July Semester Two begins Monday 18 July Mid-semester break Monday 29 August – Saturday 10 September Graduation Tuesday 27 September Lectures end Friday 21 October Study break Saturday 22 – Wednesday 26 October Labour Day* Monday 24 October Examinations Thursday 27 October – Monday 14 November Semester Two ends Monday 14 November Summer School 2017 Summer School begins Thursday 5 January Auckland Anniversary Day* Monday 30 January Waitangi Day* Monday 6 February Lectures end Friday 17 February Study Break Saturday 18 February Examinations Monday 20 – Wednesday 22 February Summer School Ends Wednesday 22 February Semester One 2017 Semester One Orientation Monday 27 February – Friday 3 March Semester One begins Monday 6 March

4 Quarter dates Quarter One 2016 Quarter One begins Tuesday 5 January Auckland Anniversary Day* Monday 1 February Waitangi Day* Monday 8 February Quarter One lectures end Friday 11 March Quarter Two 2016 Orientation for new students Wednesday 30 March – Friday 1 April Quarter Two begins Monday 4 April ANZAC Day* Monday 25 April Graduation Friday 6, Monday 9, Wednesday 11 May Queen’s Birthday* Monday 6 June Quarter Two lectures end Friday 10 June Quarter Three 2016 Quarter Three begins Monday 27 June Quarter Three lectures end Friday 9 September Quarter Four 2016 Orientation for new students Monday 12 – Thursday 15 September Quarter Four begins Monday 19 September Graduation Tuesday 27 September Labour Day* Monday 24 October Quarter Four lectures end Friday 18 November Quarter One 2017 Quarter One begins Thursday 5 January

*New Zealand public holiday *New Zealand public holiday

5 Newmarket Campus Tāmaki Innovation Campus Epsom Campus

Grafton Campus City Campus Leigh Marine Laboratory Our campuses

City Campus departments of FMHS. Grafton Campus facilities include a café, health services and the Philson The University has had a presence on what is now Library. the City Campus for over 100 years. Located in the heart of Auckland, the campus is near many of the cultural and commercial highlights of the city, Newmarket Campus while harbour views and nearby parks add to its Located on Khyber Pass Road, the Newmarket attractiveness. Campus joins the City and Grafton campuses to create an integrated campus cluster in Auckland’s The City Campus provides a full range of facilities, inner-city. The University plans to expand the site including cafés, health services, libraries, childcare over the next 50 years, with some parts of the facilities and a recreation centre. Historically- faculties of Engineering and Science occupying the significant buildings include Old Government House, first of the new facilities. the ClockTower building and University House (once a synagogue). Tāmaki Innovation Campus Epsom Campus Tāmaki Innovation Campus, established in 1991, occupies a 32–hectare site in Glen Innes, with Epsom Campus is the main location for the Faculty facilities including a library and health services. of Education and Social Work. Located at 74 Epsom Tāmaki houses many of the University’s interfaculty Avenue, the campus offers full amenities, including research centres, plus industry and community parking, a library and leisure facilities. It is a short collaborative partnerships. walk from the shops and cafés of picturesque Mt Eden Village. Information on other specialist campuses can be found at www.auckland.ac.nz/campuses. Grafton Campus The University of Auckland is committed to The School of Medicine was established in Park pursuing sustainability via environmental Road, Grafton in 1968. Now known as Grafton excellence. Campus, it is home to the Faculty of Medical and Health Sciences (FMHS). Grafton Campus is located www.auckland.ac.nz/environment opposite Auckland City Hospital, and houses most All campuses are smoke-free environments.

6 Orientation

You won’t want to miss Orientation Week including the special International Office Welcome.

Find out all you need to know about studying at the University of Auckland, living in Auckland and enjoying your New Zealand experience. Through a comprehensive series of information sessions, you’ll learn about all the support services available to help you reach your academic potential. There is also a wide variety of social activities and excursions organised. This programme is for all students, both undergraduate and postgraduate. International Office Welcome At the International Office Welcome you will receive a welcome pack, meet International Office staff, find out about events being held throughout the University and join us for morning tea. We will provide information about important University services and tips on enjoying your time in New Zealand. This session is strongly recommended for all new international students.

Faculty Orientation Days Student events Each faculty also hosts an Orientation Day filled with What’s On is the University’s hub for events and information to help you get prepared for the start of activities on campus, not just at Orientation, your academic studies. You’ll meet other students but for the whole year. Sign up to the fortnightly in your faculty, get a campus tour from a student e-newsletter and we’ll keep you up to date with mentor, pick up useful study skills and find out useful what’s happening on campus. Events include faculty-specific information. everything from concerts to stand-up comedy, exploring the outdoors to cooking classes, poetry UniGuides slam and quiz nights and everything in between. The UniGuide Programme is a free service designed www.auckland.ac.nz/whatson to help make your first semester easier by The International Office also publishes a fortnightly connecting you with a senior student who can help e-newsletter keeping students up to date with you settle in. You will meet your UniGuide at your important information and events happening on faculty’s Orientation Day. campus and around the city. Sign up by emailing www.auckland.ac.nz/uniguide [email protected].

For more details about the Orientation programme please visit www.auckland.ac.nz/is-orientation

7 International Student Information Centre

The International Student Information Centre is the first point of contact for international students at the University of Auckland. We are available to help and support you with any issues concerning studying and living in Auckland.

International Student Information Centre G23, Old Choral Hall, 7 Symonds Street City Campus Phone: +64 9 373 7513 Fax: +64 9 373 7405 Email: [email protected] Open: Monday to Friday, 9am–4pm www.facebook.com/InternationalOffice Student visa service Every international student must hold a valid visa in order to be enrolled at the University of Auckland. You can apply for your student visa at the International Student Information Centre Monday to Friday, 9am–2pm. All student visa applications must be submitted at least one week prior to the expiry date of your current student visa. www.auckland.ac.nz/renewvisa Providing your contact information The University of Auckland requires international students to submit the following documents at the New Zealand educational providers have an International Student Information Centre: important responsibility for the welfare of • A copy of the front page of your passport. international students. • A copy of your valid student visa. What is the Code of Practice? • Contact information form (available at the office). The Code of Practice is a document that provides a framework for service delivery by educational The Code of Practice for the providers and their agents to international students. It sets out the minimum standards of advice and Pastoral Care of International care expected with respect to international students. Students The Code of Practice applies to pastoral care and When students from other countries come to study provision of information only. It does not apply to in New Zealand, it is important they are well- academic standards. informed, safe and properly cared for. www.nzqa.govt.nz/the-code

8 International Student Support team Our team consists of Information and Visa Officers, International Student Advisers and an International Student Insurance Administrator.

Oreen Almeida Aye Aye Mu (BSc, BMLS, PGDipSci) (BA, MA, MProfStuds) Information and Visa Officer Team Leader, Information Centre Other languages: French, Hindi

Suriati Razman (BSc) Vtoria Turo Information and Visa Officer International Student Other Languages: Malay Insurance Administrator Phone: +64 9 373 7599 ext 88694 Fax: +64 9 373 7655 Email: [email protected]

International Student Advisers We recognise the pressures that students face when studying overseas. Our friendly International Student Advisers Rebecca Walkinton, Brian Lythe and Karyn Floyd can help with a range of matters, including study, immigration, health, finances, work and accommodation – in fact almost everything. This service is free of charge and confidential.

Rebecca Walkinton (BA, Dip Tchg) Karyn Floyd (MA, DipPsyc) Associate Director – International Student Adviser International Student Services Phone: +64 9 373 7599 ext 82244 Phone: +64 9 373 7599 ext 86911 Mobile: +64 21 378 826 Mobile: +64 21 376 922 Email: [email protected] Email: [email protected] Location: G43, Old Choral Hall, Location: G44, Old Choral Hall, 7 Symonds Street, City Campus 7 Symonds Street, City Campus

Brian Lythe (BA, MA) International Student Adviser Phone: +64 9 373 7599 ext 88961 Mobile: +64 21 774 657 Email: [email protected] Location: G49, Old Choral Hall, 7 Symonds Street, City Campus

9 360° Auckland Abroad

360° Auckland Abroad gives you the opportunity to complete part of your degree overseas on exchange. If you are studying a full-degree programme at the University of Auckland, you may be able to study for one or two semesters at an overseas partner university of equal standing. With over 115 universities in 24 countries there are 360° of exciting possibilities. Where will you go? You will pay tuition fees only to the University of Auckland, be eligible to apply for scholarships, and bring credits you have earned home to your University of Auckland degree. Other options for an overseas learning experience may include field trips, short courses or internships. www.auckland.ac.nz/360 Auckland Abroad Team Our Auckland Abroad Team manages the student exchange and study abroad programmes. We look after outbound exchange students studying at our partner universities overseas, inbound exchange students from those exchange partners, and Study Abroad students coming from around the world. Email: [email protected]

Lydie Faure Kilgannon Inbound officers (BA, PGDipIntCom, MIntCom) Sarah Sung (BA) Manager, Auckland Abroad Study Abroad and Exchange Officer Other languages: French Other languages: Korean

Outbound officer Sherry Fan (BCom) Mai Al Sharaf (BA (Hons), MA) Study Abroad and Exchange Officer Auckland Abroad Officer Other languages: Mandarin, basic Other Languages: Arabic Cantonese

10 Essential information

Student visa charged the Studentsafe-University policy premium. You must pay this charge when you pay your tuition You must have a valid visa to study at the University fees, unless the University of Auckland approves the of Auckland. Your visa must say you are studying at use of an alternative insurance provider. Holders “Uni Akld” and include your correct programme of of all visa types are required to have approved study. insurance for the duration of their study. You must provide the University with a copy of You are not automatically covered for pre-existing your passport and student visa when you first medical conditions. However, cover can be arranged enrol AND whenever you renew your passport or in certain circumstances on application to Allianz. obtain a new student visa. This is a requirement of Immigration New Zealand, and also the New Zealand For more information on the Studentsafe-University Government’s Code of Practice for the Pastoral Care policy, pre-existing and family packages, visit of International Students. www.auckland.ac.nz/is-insurance If you do not have a valid visa, or for advice International Student Insurance Administrator on student visas, please see the staff at the International Student Information Centre International Student Information Centre, or email us Room G23, Old Choral Hall, 7 Symonds Street. at [email protected]. Phone: +64 9 373 7599 ext 88694 Fax: +64 9 373 7655 Student ID card Email: [email protected] A student ID card can only be issued after you have For all Studentsafe-University insurance and claim- enrolled and have a photo uploaded to Student related queries, call free from anywhere in the world Services Online. for emergency medical and travel assistance or use one of the toll-free numbers: Collect your student ID card from the International Student Information Centre. • Within New Zealand: 0800 486 004 You will need to provide: • UK toll-free: 0500 893 893 • A copy of the bio/data page in your passport • USA toll-free: 1 800 326 1543 (photo page). • Worldwide reverse charge: +64 9 486 6868 or • A copy of your valid student visa to study at the email [email protected]. University of Auckland. Please note your University of Auckland student ID • A completed contact information form with a New number is your insurance policy number. Zealand phone number. Collect a form from the International Student Information Centre Student information technology (see pg. 8). Your username Insurance Your username is created at the start of your formal The University of Auckland is responsible for relationship with the University and will remain the ensuring our international students have compliant same even if your personal details change (eg, your health and travel insurance for the duration of their name). Usernames are generated automatically study. Studentsafe–University (provided by Allianz) by the University and are not based on your is our preferred insurance plan. preferences. An approved insurance policy is a condition of Your username is unique to you – like your ID enrolment. Enrolled international students will be number, nobody else has the same one as you. 11 Usernames usually contain up to four letters, Printing, photocopying and scanning followed by three digits, and are unique to each Copiers and printers are available in all libraries, person – for example, “tuoa001”. computer labs and information commons. There is a You can look up your username in the “update charge to copy and print. personal details” section at You can add credit to your copy and print balances https://iam.auckland.ac.nz/identity at any Information Commons Helpdesk or by using a self-service ePOS station. MyAucklandUni www.auckland.ac.nz/copy-print MyAucklandUni is a student portal that gives you access to your important information in one Internet access place. It’s a one-stop-shop that makes it easy to see Student Services Online, your calendar and Internet access is provided over the wired and timetables, email notifications, course updates, wireless networks on all campuses. Unlimited, free, library information, financial information and high-speed access is available to all University personal details. students. www.myaucklanduni.ac.nz www.auckland.ac.nz/internet www.auckland.ac.nz/wireless Student Services Online CANVAS Student Services Online allows you to enrol in classes, view your timetable, update your personal CANVAS is the University’s web-based Learning details and much more. Management System. All students enrolled in courses at the University have access to CANVAS. You should keep your Student Services Online personal details up to date (email address, phone You can use CANVAS to: numbers and living address). • Access information and materials for your courses. Online enrolment • Check course announcements, marks for For information on enrolment, please visit coursework and exam times. www.auckland.ac.nz/sso-enrol • Download learning resources. Advice is also available at your faculty student centre. • Complete online tests. • Participate in online discussion/chat. Student email All enrolled students have a University student email IT essentials account. It is important to check your student email regularly as it is the University’s official means of Everything you need to know about IT services and communicating with you. Information about your support at the University of Auckland. courses, classes, exams, library notices and fees are www.auckland.ac.nz/it-essentials sent to this email address. Your account will be activated approximately 24 hours after you enrol in a course at the University of Auckland. Your email address will be @aucklanduni.ac.nz www.auckland.ac.nz/email

12 How do I recognise security officers? University of Auckland security officers are dressed in black trousers and blue shirts with a white security logo and a name badge. Contracted security officers are dressed in black trousers, white shirts with a red Simply Security logo. All security will display a certificate of approval and staff identification.

Security services contact details City Campus Security Control Room, 24 Symonds Street Phone: +64 9 373 7599 ext 85000 or emergency ext 966 Free phone: 0800 373 7550 Email: [email protected]

General Library (City Campus) 5 Alfred Street (Main lobby)

Owen G Glenn Building (City Campus) Security services 12 Grafton Road (Reception Desk, Level 1) The University’s security service maintains a safe and Tāmaki Innovation Campus secure University environment for students, staff and Property Services Building visitors. Adjacent to Gate 2A, 261 Morrin Road Security officers patrol the University grounds and Phone: +64 9 373 7599 ext 85225 respond with security service as required. Officers Grafton Campus are trained and qualified to attend and manage all Boyle Building, 5 Park Road (Main Lobby) security incidents and emergency situations. Phone: +64 9 373 7599 ext 86081 Services include: • 24/7 Control room operation Epsom Campus Block E Building, 74 Epsom Avenue • Buildings, car parks and property security Phone: +64 9 373 7599 ext 44835 • CCTV monitoring and alarm response For more information, please visit • Key and access control www.auckland.ac.nz/unisecurity • Visual crime prevention patrols Dial 111 for Police, Ambulance and Fire • Escort assistance Emergency Services • Crowd control • Emergency crisis management • Event security • Custodial services • First aid assistance

13 Examinations Illness, injury or misfortune Examinations may be different from those you’ve If you feel that personal circumstances have affected experienced in other institutions. your exam preparation or your performance on the day of your examination, you can apply for aegrotat At the University of Auckland, examinations start and compassionate consideration. during the week following the end of lectures, and end on the last day of semester. If your preparation is affected, you must see a medical doctor or counsellor at the time. If you The examination timetable is published before the are affected on the day of your exam (and possibly mid-semester break: unable to sit it), it is vital you see a doctor that day. • On the examinations website. The University’s Health and Counselling Service • On Student Services Online (My timetables, provides this service. grades and course history). Please be aware there is no possibility of re-sitting an examination. You must sit at the time and place scheduled for your examination. If you think you may have Read the information available on the examinations problems sitting your examinations at the scheduled website so that you understand the process of time in Auckland, please contact the Examinations aegrotat and compassionate consideration. Office immediately. There are strict criteria for www.auckland.ac.nz/exams approving alternative arrangements. Find out more on the Examinations website. Examination dates 2016 Examination regulations and instructions will be Semester One Thursday 9 – Monday 27 June sent to you in an email, and they are also available Thursday 27 October – Monday on the examinations website. Read these carefully. Semester Two 14 November Note that there are strict rules regarding electronic devices, mobile phones and presenting your student ID card. Penalties apply. Examination room allocation will be made available the night before the exam • Online at the Examinations website. • On noticeboards around the campus. • By text message (make sure your contact details on Student Services Online are up to date).

14 Alumni Relations Office When you graduate from the University of Auckland you automatically become one of our alumni. The word “alumni” comes from the Latin verb “alere” and literally means “nourished one”. We currently have over 172,000 alumni living both in New Zealand and overseas. Our aim is to develop a vibrant, global alumni community. To be a part of this community, be sure to stay in touch with us by keeping your contact details up to date on our website. www.auckland.ac.nz/alumni-update If we have your details, you’ll receive our alumni Graduation magazine and monthly e-newsletter featuring the More than 10,000 students graduate from the latest university news, alumni profiles, discounts, University of Auckland each year. and special offers including invitations to events and Once you have completed all the requirements for a networking opportunities with fellow alumni in New degree or diploma you are eligible to graduate. You Zealand and all over the world. can graduate in person by attending the graduation Our international alumni often tell us that one ceremony or in absentia. Graduation is not an of their key advantages in the job market is the automatic process – you must apply to graduate international network of friends and contacts they using Student Services Online. develop during their time at the University. You can continue to grow these networks after you Graduation – In person graduate. Visit our website to find out more about If you wish to graduate in person, you may choose our international alumni contacts in various cities to attend one of the graduation events held in May across the globe. and September each year. We guarantee three guest www.alumni.auckland.ac.nz/vac tickets to each student, so friends and family can Wherever you are in the world, please stay in touch. share in your celebrations. If you (or your family) are As you progress in your life and career, we want to attending from overseas, we suggest you book flights share and celebrate your successes. after you have successfully applied to graduate. Alumni Relations Office If you wish to graduate in person but cannot attend University House your ceremony, you may choose to defer your 19A Princes Street application and graduate in the next graduation Phone: +64 9 923 4653 event. www.alumni.auckland.ac.nz

Graduation – In absentia If you wish to graduate but do not wish to attend a ceremony, you may graduate in absentia. Certificates are sent out approximately three weeks after the ceremony either by courier or standard mail (within NZ only). If you have any queries, please visit our website or contact the Graduation Office directly. Email: [email protected] www.graduation.ac.nz

15 University support services

Health and counselling services Career Development and Student Health and Counselling on campus is here Employment Services (CDES) to help you look after your health and wellbeing. Connect with our Career Development and The primary care team is a skilled and experienced Employment Services as soon as you begin your group of doctors and nurses committed to providing studies at the University of Auckland. It’s never a quality health care service. We also offer a too early to start thinking about your future career confidential service providing a wide range of support and take steps to increase your employability. Our staffed by counsellors and clinical psychologists. We International Career Development Consultant can encourage you to register with Student Health and help you do this. We’re here to support you so that Counselling at the beginning of your study. you can successfully transition into work and life after you have completed your studies. We can assist with: • Career planning. • What New Zealand employers look for in employees. • How to find employment and prepare for a job interview. Our online tools, workshops, events, job board and personalised services can help you identify available opportunities while providing you with the City Campus knowledge, understanding and skills to help you be Level 3, Student Commons competitive in the job market. 2 Alfred Street Phone: +64 9 923 7681 We run special events to help you to connect and Open: Monday to Thursday 8am-6pm, engage with employers and understand the New Friday 8am-5pm Zealand job market. These include: Student Health and Counselling services are also • Careers expos available at Epsom, Tamaki and Grafton campuses. • Recruitment events

After hours • Networking opportunities A registered nurse is available after hours by phone • Workshops to advise you throughout the night, weekends, public • Employer presentations holidays and at any time the centre is closed. www.auckland.ac.nz/healthservices To find out about all our services visit www.auckland.ac.nz/counsellingservices www.cdes.auckland.ac.nz

For information on or help with drug and alcohol problems and/or problem gambling, you can visit the following websites: www.gamblingproblem.co.nz www.alcoholdrughelp.org.nz

16 Student Learning Services Student Learning Services offers academic development workshops, advice and online resources relevant to undergraduate and postgraduate study. Themes include academic reading and writing, communicating and presenting, critical thinking, mathematics and statistics, research skills, and study skills. www.library.auckland.ac.nz/student-learning

English Language Enrichment English Language Enrichment (ELE) is the dedicated English language service provided by Student Learning Services on campus and online. Visit ELE, speak to the staff, access resources online or take part in a discussion group to help develop your academic English. Located on Level 1 of the Kate Edger Information Commons, opening hours and resources can be found at www.library.auckland.ac.nz/ele

Information Commons and IC Helpdesks Information Commons provide study spaces, computers, laptops for loan, photocopiers, printers Libraries and Learning Services and scanners. IC Helpdesk staff can help with While studying at the University of Auckland you may student computing resources and services including need to find articles and course readings, learn how username and password, student email, internet to reference, improve your academic writing or find a access, wireless network, copy and print service quiet place to study. Libraries and Learning Services (CAPS), Student Services Online and student file provide the following resources and services to help storage. you succeed while at university. www.auckland.ac.nz/information-commons

Libraries Workshops From the Libraries and Learning Services website To become familiar with the essential IT services, you can access subject guides, electronic resources library resources and academic skills you need (eg, databases, e-journals, e-books), or ask for help. to succeed at university, book into Libraries and Subject guides will give you a starting point to find Learning Services workshops. These are offered information for assignments and to keep up to date throughout the semester. Workshops that new with current research. Most electronic resources can students may find useful include: be accessed via the website anywhere, anytime with your username and password. • Libraries and Learning Services overview Our libraries provide you with quiet study space, • Uni IT essentials print and multimedia resources, manuscripts and • Strategies for succeeding at university archives. Don’t hesitate to ask a librarian for help. Libraries are located on most of the University • Reading effectively campuses. For details about locations and opening • Note-taking hours visit www.library.auckland.ac.nz

17 • Find course readings, articles and exams Accessing language enrichment services will help you make the most of your studies. Note that your • Find articles: where to start faculty may require you to act on the advice from • Thinking critically DELNA staff. • Essay writing We strongly encourage you to book your initial 30-minute DELNA Screening Assessment during • Referencing: the basics Orientation week and complete it early in the To find out more, or to book any of these Libraries semester. Book at www.delnatask.com/booking and Learning Services workshops, visit www.delna.auckland.ac.nz www.library.auckland.ac.nz/booking

Academic integrity The University of Auckland requires all students admitted into a programme to complete the Academic Integrity Course in their first semester. This is an online course designed to increase student knowledge of academic integrity, University rules relating to academic conduct and the identification and consequences of academic misconduct. The course requires you to work through a series of modules outlining scenarios you may encounter while studying at the University. Within each scenario, information is provided on relevant rules, resources and expected behaviour. At the end of each module you must complete a test. You have Student Disability Services until the end of your first semester to complete the The University offers information, support and a course. variety of services for students with disabilities. www.auckland.ac.nz/academic-honesty Services include advocacy, laboratory assistance, New Zealand Sign Language interpreters, mobility DELNA assistance, careers advice, specialist technology, learning disability support, designated study First-year students, no matter what their language areas, advice on special conditions for tests and background, are required to do Diagnostic English examinations and disabled parking (conditions Language Needs Assessment (DELNA). DELNA is a apply). Services apply to all campuses where free service. reasonably practical. All students start with the 30-minute DELNA Students with disabilities should contact Student Screening. After that some students may be required Disability Services as early as possible to discuss to do the DELNA Diagnosis. suitable support options and availability. The DELNA Diagnosis gives a finer language profile. Student Disability Services You will be able to discuss your results afterwards Room 036, Basement Level, ClockTower with a friendly language adviser who will discuss the 22 Princes Street, City Campus language enrichment services available to you on Phone: +64 9 373 7599 ext 82936 campus and how to use them. This will get you off to Email: [email protected] a really good start! www.disability.auckland.ac.nz

18 Application dates Applications for the 2016 full academic year and Semester One 2016 accommodation open online on 1 August 2015, and on 1 April 2016 for Semester Two accommodation. We strongly recommend you apply even before you have confirmation of your University admission, so you have the best chance of getting a place in your preferred residence. If you will be under 18 years old when you take up residence, please contact the International Office as special arrangements apply. To find out more, or for assistance, contact: Accommodation Solutions Student Commons, 2 Alfred St Level 3, Room 393, City Campus Phone: +64 9 373 7599 ext 84172 Accommodation 0800 864 467 The top priority for the University’s accommodation Fax: +64 9 373 7552 service is to make sure you have somewhere Email: [email protected] welcoming, comfortable and safe to live. We offer www.accommodation.ac.nz a wide range of options to suit various living styles Join us on Facebook and needs, from our university-managed Halls of www.facebook.com/uoa.accommodation Residence to self-catered flats and apartments. We also offer guidance with finding private accommodation near your campus. Disputes and grievances The University is committed to maintaining an open, It may not always be possible to secure your first fair and respectful environment in which all staff choice of residence; however we are confident and students can pursue their individual and shared we can help you find something to meet your teaching, learning, research and administrative requirements. Our Accommodation Solutions team activities. In such a large and complex organisation, is here to help you with any questions or concerns with a diverse body of students and staff, disputes you may have. and disagreements will sometimes arise. University-managed accommodation The University encourages resolution of disputes initially through informal processes, but there are • Fully and partially catered Halls of Residence. also formal procedures if an informal approach is not • Self-catered flats and apartments. appropriate or is unsuccessful. The University has a Proctor who is the primary Privately managed accommodation* reference point in the University for all matters If you wish to look for accommodation outside of the relating to student conduct, including complaints University residences, our Accommodation Solutions against students or disputes between students. Advisory Service can assist you with finding suitable rental accommodation and offer guidance and Student learning and research grievances assistance with renting in Auckland. Difficulties in academic matters can often be resolved informally through such measures as: *We do not inspect or in any way guarantee the quality or availability of raising the matter directly with the other person, private accommodation.

19 approaching a Course, Stage or Programme The Proctor can provide advice in such matters and Coordinator or the Head of Department, support is available from a variety of support and approaching the Department Postgraduate Adviser advocacy services. or Faculty Associate Dean (Postgraduate). The Proctor For further information, visit Email: [email protected] www.auckland.ac.nz/dispute-resolution www.auckland.ac.nz/proctor The University statute on Resolution of Student Academic Complaints and Disputes explains the Worship on campus procedures to be followed where informal resolution is not successful or appropriate. Maclaurin Chapel For further information, visit The Maclaurin Chapel complex is on the corner of www.auckland.ac.nz/academic-disputes Princes Street and Waterloo Quadrant. You can use If a problem or dispute arises within a research the hall for prayer, study and relaxation and access supervision situation, this should be addressed as the books within the theological library. The hall can soon as possible. Suggestions to help with this can also be hired for meetings or baptisms, weddings, be found at funerals, weekly services or annual services. www.auckland.ac.nz/postgrad-policies Maclaurin Chapel: Dr Reverend Carolyn Kelly The Proctor can also advise about the procedures Location: 18 Princes Street, City Campus available for resolving academic problems or Phone: +64 9 3737 599 ext 84161 disputes. Email: [email protected]

Personal disputes and conflicts Catholic chaplain Sometimes conflicts arise between individuals, Auckland Catholic Tertiary Chaplaincy: or people have difficulties with another person’s Fr Bernie Thomas behaviour or attitudes. The University encourages Newman Hall, 16 Waterloo Quadrant, City Campus individuals to work together to resolve such Phone: +64 9 303 3852 disputes. The Proctor is available to assist with cases General email: [email protected] of conflicts between students or problems to do Fr Bernie: [email protected] with student behaviour and can refer students to Open hours: Monday to Friday 9am-5pm independent external mediation services if this is www.actc.net.nz required. Where disputes or conflicts involve staff members, the Academic Head or manager of the Muslim Prayer Room staff member may need to be involved. The Muslim Prayer Room is available for private and Harassment individual use by male and female worshippers. Location: Basement of the Chemistry Building The University is committed to providing an (301), 23 Symonds Street, City Campus. environment which is free from harassment, bullying and discrimination, as explained in the Prevention of Bullying and Harassment Policy. Harassment is Tāmaki prayer rooms unwelcome conduct that is “offensive, humiliating Prayer rooms are available at the Tāmaki Innovation or intimidating to any other person and is either Campus and are for anyone from any religious repeated or of such significant nature that it has a denomination. detrimental impact on the person, their performance Location: Level 3, Rooms 302 and 303, or their work and study environment”. Any student Building 731 who feels they are being harassed should approach Hours: Monday to Friday 9am-5pm the Proctor, or if a member of staff is involved, the Academic Head or manager of the staff member.

20 Life on campus

Welfare Office AUSA’s Welfare Office helps AUSA members experiencing financial difficulties. It provides grants for food, optometry, textbooks and other hardship grants. Auckland University Students’ Contact: Association (AUSA) Room G11, Old Choral Hall, AUSA is a voluntary student–run organisation City Campus (use Alfred Street entrance) committed to representing and advocating for Phone: +64 9 923 7377 students at the University of Auckland. It is free to Email: [email protected] join. www.ausa.org.nz/welfare AUSA provides a wide range of services including a Student Advice Hub, Welfare Office, Class Representative system, the University’s lost property service, a bookshop (UBS), 1400 lockers for hire, Shadows (student bar), Parentspace, Womenspace, Radio 95bFM, Thursday Market Days, Delegates Programme, a wide range of events, and Craccum, the University’s student magazine. Contact: AUSA House, 4 Alfred Street (opposite the General Library), City Campus. Email: [email protected]

Student Advice Hub The AUSA Student Advice Hub offers free, Recreation Centre confidential and independent support, advice, Located at the City Campus, the Recreation Centre advocacy and information to all students. It provides a wide range of facilities and services to aims to improve the quality of student life at the students, staff and graduates including a sports hall, University through advocacy, welfare, advice and sports teams and tournaments, a health and fitness representation. This includes advice on academic, studio, cardio theatre, group fitness classes, dance financial and personal disputes and matters; student programme, express exercise studio, squash court, welfare and financial grants; representation in bouldering wall, women-only studio and a stretching classes and action on wider education issues. and core training room. Contact: University Recreation Centre Rooms G08, G09, G15. Old Choral Hall, 17 Symonds Street, City Campus City Campus (use Alfred Street entrance). Phone: +64 9 373 7599 ext 84788 Phone: +64 9 309 0789 ext 87294 Email: [email protected] Email: [email protected] Open: Monday to Thursday 6am-9.30pm www.ausa.org.nz/hub Friday 6am-8.30pm Saturday to Sunday 7am-6.30pm www.universitysport.auckland.ac.nz

21 iSPACE Volunteer Hub Volunteer Hub gives you the opportunity to volunteer iSPACE is a room dedicated to the for a wide variety of organisations and community promotion of internationalisation on projects, as well as for various initiatives on campus. campus. It also hosts social activities for your enjoyment and gives you www.auckland.ac.nz/volunteer the opportunity to meet people from all nations, including of course New Student leadership Zealand. The University of Auckland provides students with At iSPACE there are comfortable sofas the opportunity to develop leadership capabilities where you can relax and chat with through a range of workshops, talks and other friends. You can also study or enjoy your programmes. lunch outside on the iSPACE terrace. www.auckland.ac.nz/leadership iSpace Level 4, Student Commons, 2 Alfred Street Clubs and societies City Campus Do you want to get involved in student activities and Open: Monday to Friday, 9am-5pm meet other people? Joining a club is a great way to balance your academic career with something Campus Store that takes you away from the books. You could try The University of Auckland Campus Store is proud to something new, or continue with an interest you offer a wide range of branded apparel, merchandise have already. and University memorabilia so you can wear your There are more than 200 clubs and societies on colours with pride. campus, ranging from cultural associations from all Shop the range online or visit the store in the Student over the world, to clubs for hiking, canoeing, social Quad, City Campus. responsibility, photography, film and yoga. Campus Store www.auckland.ac.nz/clubs 34 Princes Street, City Campus Open: Monday to Friday, 9.30am-4pm www.campusstore.auckland.ac.nz

22 City Campus facilities

Food outlets: Kenneth Myers EMILY PL 820 Centre EMILY PL BEACH ROAD P 29 AND STR • The Quad Café: The Quad 74 RTL EE CITY SHO T • Unikebab (Halal): The Quad EDEN CRES

• Uni Sushi: The Quad P 4 ANZAC SHORT STREET • Jewel of India (takeaway) (Halal): The Quad 1 - 11 810 north EDEN • Hello Food (Chinese takeaway): The Quad AVENUE

• Relax Lounge (café): The Quad BANKSIDEST 9 W E • New Zealand Natural: The Quad PRINCESSTREET KITCHENER ST S 801 15 • Mother Kang’s Bibigo: The Quad 802 17 • La Panetteria: The Quad 800 C R Law P E 2 803 S • Shadows: The Quad, Level 4 WATERLOONewman Hall C BOWEN AVENUE 16 123 P E • POD Espresso (café): 135 Lodge 805 18 N T

19A University 16 804 Student Commons, Level 2 (outside) House 18 107 18 Fisher • Slurp Café Bar: Kate Edger Information Commons, Level 0 Maclaurin Building George Fraser Chapel Gallery QUADRANT BOWENLANE PARLIAMENT STREET • Strata (Postgraduate lounge): Student Commons, Level 4 132 • Excel (café): Owen G Glenn Building, Level 1 25 100 sector

• Engineering Café: Engineering Building, Level 3 122 VENUE Old A • Human Sciences Café: Human Sciences Building, Level 4 Government 102 House 121 STREET 120 • Law School Café: Law School, Level 2 ANZAC • Old Government House Café (takeaway): The ClockTower 124 105 ALTEN Old Government House 22 114 125 110 118 2 119 P 3 113 Shops and banks: 24 3 Thomas Bldg. 3

26 103 STREET 241 Alfred Nathan Elam B 6 240 • GO! Travel Tickets: The Quad ROAD P House 106 26 Biology Music 246 Staff ALBERT 10 1 • Campus Store: The Quad 109 Service 250 3 PARK General 3a 214 P • UBS Bookshop: Library 1V 5 ALFRED 5 12 PRINCES 104 Marae 223 7 Student Commons, Levels 0 and 1 14 212 200 STREET Maidment 8 5 Student Old Choral 252 215 9 251 Service Hall 201 16 313 4 16 P • Campus Pharmacy and New Zealand Post: 311 Human 11 15B 2 STREET 216 1 7 18 s rt Sciences 255 A 18 P 253 15A 322 Student Commons, Level 1 225 23 206 15 34 P • ANZ Bank: 15 The WYNYARD274 36 Quad 315 207 25 226 Student Commons, Level 1 Student Commons Arts 2 20-26 38 P 273 275 36 Kate Edger P 11 1 • Munchy Mart: Info Commons 8 219 16A Fale Pasifika Complex WELLESLEY 300 303 SYMONDS Student Commons, Level 2 3 Science 314 10 220 Centre Recreation 260 • PB Technologies: 402 5 Centre P GRAFTON 20 5 Owen G Glenn Building 17 Student Commons, Level 2 STREET EAST P

40 7 • STA Travel: Student Commons, Level 2 301 404

Science 23 40 Engineering 9 • ASB: Owen G Glenn, Level 1 Centre 401 12 22 408 403 P 16 16 P P 16 24 7 ROAD 423 400 409 Conference Centre 26 422 ST PAUL ST 410 UNISAFE Security Control Room 24 Symonds Street 421 Phone 3737-599 Architecture STREET ext 85000 P 7A LOWER DOMAIN DRIVE

STREET WAKEFIELD ST MOUNT STANLEY 16 600 614 O'Rorke Hall P P 21 400 20

620 P 58 6 432 49 435 Fine Arts D A O AIREDALE ST R SYMONDSSTREET 431 UniServices N P House P O 70 'No.14' Flats 20 FT 14 20 433 RA P G 439 20A 436 P 14 University WHITAKER PLACE 20B 440 Hall 619 16

GRAFTON MEWS

PLACE 16 67 CITY RD 600

0 SCALE 200m

WHITAKER Geo-graphics Unit, School of Environment © The University of Auckland, February 2012 International to Epsom Campus ST MARTINS House LANE P 27 KARI 24 STREET to Grafton Campus 602

16 601 603 GRAFTONROADAUCKLAND CITY HOSPITAL

from Northern & Western Motorwayto Norther and Western Motorway Grafton Bridge from Southern Motorway to Southern Motorway

to Grafton Campus GU0982

23 Living in Auckland

Auckland is a great place to live and study, with the pulse of an urban lifestyle alongside more tranquil settings of parks and beaches. With a population of approximately 1.4 million people, Auckland has a bustling centre with many activities, from international concerts and sporting events, to cultural festivals and celebrations. Located between two beautiful harbours (the Waitemata and the Manukau), there are dozens of beaches to enjoy within minutes of the central city. Venture further afield and you can explore the islands of the Hauraki Gulf or the wild west coast surf beaches. Whether you’re looking for an outdoor adventure or a quiet morning coffee and browse in the local markets, there’s always something to do in Auckland.

Transport Trains and buses There are many ways to get around Auckland. You To get around Auckland’s city centre easily, there is a can walk or cycle, or take ferries, buses, trains, taxis red CityLink bus that costs a maximum of $1. or cars. If you want to get to some of the city’s central suburbs like Parnell, Newmarket and Ponsonby, you Ferries can take the green InnerLink bus. This bus travels You can visit the following residential areas from in a loop around the central city (including the the Downtown Auckland Ferry Building: Devonport, University) and costs a maximum of $2.50. Birkenhead/Northcote Point, Bayswater, Stanley Bay, The orange OuterLink bus travels past the University Halfmoon Bay, and Waiheke Island. and around the inner suburbs of Auckland City (eg, For fares and timetable information, visit Epsom, Mt Eden, St Lukes). www.fullers.co.nz The Inner and OuterLink bus service runs on such a You can also take ferries to visit beautiful, frequent basis that timetables are not required. uninhabited islands in the Hauraki Gulf such as If you live elsewhere in the city, you can catch either Rangitoto, Rotoroa and Tiritiri Matangi. a bus or train to your destination. You can use the AT Public Transport journey planner to make sure you get to your destination on time.

24 Full-time tertiary students are eligible to receive up For information about great things to do in to a 40% discount on travel when using an AT HOP Auckland, visit: card. You will need an AT sticker for your student ID www.aucklandnz.com/events card which you can collect from the International www.aucklandcouncil.govt.nz Student Information Centre. www.at.govt.nz/bus-train-ferry For information on living in Auckland, visit: www.auckland.ac.nz/is-living-nz Cars Carparks within Auckland’s Central Business District (CBD) are fairly expensive, costing from $10-20 Cost of living per day. University parking is available underneath Below are some of the costs you can expect to pay the Owen G Glenn building, 12 Grafton Road. If you on a weekly basis, per person, per week, living in enter the parking building before 10am and leave rented accommodation in Auckland. Please note that before 6.30pm, you will be eligible for the early bird these costs are approximate, as at 1 July 2015. All rate of $12 per day. prices are quoted in NZD. www.auckland.ac.nz/parking

The necessities per week in NZ$ Accommodation (per bedroom – including remainder of the house/flat/ 210–270 apartment shared between flatmates) (For private studio, rent would start at $360 per week) Power (and maybe gas) 20 Based on a 1/3rd share of a three bedroom apartment, with an average monthly power account of $260. Note this is averaged on higher use in winter, lower in summer Phone and internet 6 Based on a 1/3rd share of a three bedroom apartment, with phone rental (not including toll calls) and internet access (30GB) Mobile phone 5 Calls, text and data Insurance 5 Based on insuring household items Food 100 Food, drink, cleaning items, shared or bought separately in a three-bedroom flat Total 346–406 The non-essentials per week in NZ$ Transport 30 Three-stage return, 5 days per week Entertainment 50 Dinner out/movie/sports event per week.

Remember to take into account the cost of buying text books, clothing, medicine, cosmetic products and going on holidays. To compare with the cost in your own country, you can convert these prices at www.xe.com

25 Basic grocery costs NZ$ Milk (1 litre) 2.75 Butter (500gm) 5.99 Cheese (500gm) 7.99 Eggs (1/2 doz) 3.25 Toilet paper (12 pack) 3.89 Soap (1 bar) 1.50 Teabags (100 pack) 4.29 Bread (grain toast) 1.50 Sugar (500gm) 1.91 Laundry powder (1kg) 3.50 Dishwashing powder (1kg) 7.19 Instant coffee (90gms) 2.59 Coke (1.5 litre) 3.39 Bottled water (750ml) 1.49 Energy drink (250ml) 2.39 Peanut butter (500gm) 4.70 Marmite (250gm) 4.29 Cereal (750gm) 5.99 Bottle wine (750ml) 9–18 Beer (12 pack) 20 Note: Look out for items on special, Buying in bulk will also help reduce weekly grocery costs. Eating out costs NZ$ Takeaway coffee (flat white, latte) 4.50 Big Mac 9.10 Pizza (large) 5–16 Glass of wine (bar or restaurant) >9 Bottle beer (bar or restaurant) >8 Chinese takeaway 14 Meat pie 3.50 Other expenses to be considered NZ$ Medical visit 55–85 Dental visit 150–500 Haircut 30–55 Movies (student discount) 11–15 Gym Membership at University Recreation Centre (per year) 306

26 Working To work, you must have a current student visa in your For more information visit passport which allows work rights. If you do not have www.nzta.govt.nz/licence/residents-visitors a visa allowing work rights, you must apply for one at Ensure you carry your driver licence with you at all Immigration New Zealand. times. Any person caught driving without carrying For information about working while studying, visit their driver licence will be fined $55. www.auckland.ac.nz/working Always buckle up! In New Zealand, the driver and all passengers in the car must wear safety belts. If any Inland Revenue Department (IRD) passenger under 15 years old is not wearing a safety If you are permitted to work while in New Zealand, belt, the driver is fined. you must apply for an IRD number before working. Do not drink and drive: If you have been drinking, For further information, visit www.ird.govt.nz get a friend to take you home or catch a taxi. You can be fined up to $4,500 and possibly imprisoned if you Student Job Search are caught drinking and driving. Never ride in a car Student Job Search (SJS) is a non-profit organisation with a drunk driver. that assists students to find part-time employment Speed kills: Excessive speed is one of the biggest while studying, and full-time work during the killers in New Zealand, especially on rural roads. summer vacation. Keep to the speed limit and drive carefully. If www.sjs.co.nz someone is injured in an accident, call 111 for emergency services (ambulance, fire or police). Ambassadors Remember to always keep left: In New Zealand, The Student Ambassador Programme offers casual we drive on the left-hand side of the road. If you are employment to University of Auckland students to having trouble remembering, write “keep left” on a provide support for key University events. sticker and put it on your steering wheel. www.auckland.ac.nz/ambassador For more road safety information visit • www.nzta.govt.nz CDES (where you can find New Zealand road rules) Our Career Development and Employment Services • www.drivingtests.co.nz/roadcode/tourist can help you with career planning and increasing (driving theory quiz for overseas drivers) your employability. They can also assist with finding employment, especially after graduation. For more • www.police.govt.nz details, see page 16. Buying a car: There are plenty of authorised car dealers in Auckland where you can buy a used or Driving new vehicle. Newspapers often advertise cars for You must have a legal driver licence to drive in New sale, or you can look online on TradeMe at Zealand. For the first 12 months you are in New www.trademe.co.nz Zealand, you may use an overseas driver licence or If you do decide to buy a used vehicle, make sure you an international driving permit. (These 12 months know what vehicle checks you should be doing and begin from the time you arrive in New Zealand.) what documents you’ll need. For more information If your overseas driver licence or permit isn’t in visit www.auckland.ac.nz/is-buycar English you must also provide an accurate English Get insurance: It is strongly recommended that you translation. After you have been here for longer than buy insurance for your car. There are a number of 12 months, you must convert your license to a New insurance companies who provide this service. Zealand licence. Anyone who drives without a valid licence will be fined $400.

27 Personal safety

Essential safety advice What to do in an emergency New Zealand is generally regarded as a very safe In an emergency (eg fire, crime, accident, medical place. However, as in all big cities, it is sensible to emergency) telephone the free emergency services take precautions to protect your personal safety: number 111 from your mobile or landline. The • Do not walk home alone late at night; take a taxi. If emergency operator will ask whether you want the you are walking, go in a group and keep to well-lit police, fire brigade or an ambulance. streets. Only use the 111 number when a crime is actually being committed, or if life is at risk. For non- • Be alert and aware of your surroundings at all emergency calls to the police (for example, when a times. Do not listen to loud music; do not walk burglary has already taken place and the burglars are while sending text messages, or talking on your no longer on the scene), call Auckland City District mobile phone. Headquarters on +64 9 302 6400. You can also go • Do not carry large amounts of cash. If you must to the central city station located on the corner of carry valuables, keep them hidden from view. Cook and Vincent Streets, or phone your local police station. • Protect your mobile phone. Register your phone with your network provider and if it is stolen ask If the emergency is not urgent enough to call 111, them to block the SIM card immediately. and takes place on the University campus you can telephone University Security (see pg. 19). • Take care when using cash machines late at night. For traffic information and incidents that are not Do not walk away from the machine with your emergencies, dial *555. People with impaired cash in full view. hearing can dial 0800 16 16 16 (text phone only) • Never keep your PIN number with your cash card. or fax 0800 16 16 10. • Keep your home secure by locking all windows and doors. Leave some lights on while you are out. • Take out property insurance so that you can replace your property in case of theft. • Back up work on your computer regularly and keep disks separate so that you don’t lose vital work if your computer is stolen. • If your credit or cash cards are stolen inform the card provider immediately. Do not wait until you get home.

For pedestrian and bicycle safety visit the following website: www.at.govt.nz/cycling-walking

28 29 Time difference New Zealand is one of the first places in the world to see the new day, 12 hours ahead of GMT (Greenwich Mean Time). Drinking water

New Zealand cities and towns have excellent water supplies and in all cases tap water is fresh and safe to drink. Water from rivers and lakes should be boiled, chemically treated or filtered before drinking to avoid stomach upsets. Proof of age – The Hospitality NZ 18+ card The Hospitality NZ 18+ card is useful whenever you need to prove your age, such as when buying alcohol. You should obtain one if you do not have a New Zealand driver’s licence and do not wish to carry your passport with you. The Hospitality NZ 18+ card costs $35. You will need to provide a recent photo of yourself along with your passport. You can apply for a card at most New Zealand Post Shops. www.18plus.org.nz Climate Banking The north of New Zealand is subtropical, while the south is more temperate. The warmest months New Zealand has a very modern banking system are January to March and the coldest are July to and almost everybody has a bank account. It is the September. safest, most convenient way to manage your money. Having a bank account will make day-to-day life in In summer, the average maximum temperature New Zealand much easier. ranges between 20-30ºC and in winter between 10-15ºC. There are a number of banks to choose from including Kiwibank, ASB, BNZ, ANZ, Westpac and Average daily temperature (high/low) TSB Bank. Temp (ºC) Temp (ºF) Rain days/ ANZ and ASB each have a branch at the City Campus. month Spring 18/11 65/52 12 Summer 24/12 75/54 8 Autumn 20/13 68/55 11 Winter 15/9 59/48 15

The weather in Auckland is somewhat changeable so be prepared.

30 Your rights Citizens Advice Bureau (CAB) New Zealand is a modern democratic country in The CAB provides free information, advice, support which human rights are protected. It is illegal to and advocacy. The service deals with subjects such discriminate on grounds such as gender, race, as immigration, tenancy, flatting, health, social religion or ethnicity. Complaints about discrimination welfare, pathways to employment, employment should be made to the Human Rights Commission. relations, legal disputes, rights of individuals and family issues. They also have information on ethnic Newcomers to New Zealand have the same rights communities, and local and central government. and obligations under New Zealand law as any other person living here. It is against the law for anyone to Citizens Advice Bureau steal or damage your property. It is against the law 305 Queen Street, Auckland for anyone to deliberately attempt to injure you or Phone: 0800 367 222 (0800 FOR CAB) anyone in your family. www.cab.org.nz

For important New Zealand laws, visit CAB Language Link www.legislation.govt.nz CAB Language Link is a specialised multi-lingual service providing interpretation in 26 different Consumer rights languages. You can contact CAB Language Link by New Zealand has laws to protect you from misleading telephone or email, or visit them for a face-to-face advertising, faulty goods, poor workmanship, meeting. unfair trading and other problems you might meet Location: 521D Mt Albert Road, Three Kings, as a consumer. Help is available from the Citizens Auckland Advice Bureau. Always keep receipts, quotations Phone: +64 9 624 2550 or 0800 78 88 and estimates, copies of agreements and other such Email: [email protected] documents, since these can help if a dispute arises. www.cab.org.nz/acabnearyou/languagelink

31 Travelling around New Zealand

Bay of Islands and Northland

Auckland The Coromandel

Hamilton – Waikato Bay of Plenty

Rotorua East Coast Lake Taupo Taranaki Hawkes Bay Whanganui

Wellington Nelson

West Coast Marlborough

Christchurch – Canterbury

Wanaka Queenstown Central Otago

Fiordland Dunedin Southland

Stewart Island

For information on travelling around New Zealand, check out the following: www.newzealand.com/int www.tourism.net.nz

32 Faculty advisers and contacts Faculties provide academic advice and general support to all students. Specialist academic and student advisers are available for international students in some faculties.

Faculty of Arts National Institute of www.arts.auckland.ac.nz Creative Arts and Industries Arts Student Centre www.creative.auckland.ac.nz Room 416–418, Building 201, 10 Symonds Street NICAI Student Centre Phone: 0800 61 62 63 Level 2, Building 421, 26 Symonds St Email: [email protected] Phone: +64 9 373 7067 Email: [email protected] Business School www.business.auckland.ac.nz Student Academic Services and Business Student Centre Engagement Manager Level 1, Owen G Glenn Building Phil Callaghan Phone: +64 9 923 9916 Undergraduate enquiries Email: [email protected] Phone: +64 9 373 7599 ext 87186 Email: [email protected] Student Support and Experience Adviser Tamara Rickett Postgraduate enquiries Phone: +64 9 923 2156 Phone: +64 9 373 7599 ext 85022 Email: [email protected] Email: [email protected] If you’re a new student to NICAI and would Graduate School of Management enquiries like to be paired with a current NICAI student, Phone: +64 9 923 4503 please contact Tamara Rickett. Email: [email protected] Find us on: Student Centre Manager Lynnette Huch Phone: +64 9 373 7599 ext 85670 Email: [email protected]

33 Faculty of Education and Faculty of Medical and Social Work Health Sciences www.education.auckland.ac.nz www.fmhs.auckland.ac.nz Education Student Centre Medical and Health Sciences Student Centre A Block, Gate 3, 74 Epsom Avenue Ground floor, Building 503, 85 Park Road Phone: 0800 61 62 63 Grafton Campus Email: [email protected] Undergraduate enquiries Phone: +64 9 373 7599 ext 86744 Faculty of Engineering Email: [email protected] www.engineering.auckland.ac.nz Postgraduate enquiries Engineering Student Centre Phone: +64 9 373 7599 ext 82760 Level 4, Building 402, 20 Symonds Street Email: [email protected] Phone: +64 9 373 7599 ext 88120 Email: [email protected] Faculty of Science Postgraduate enquires www.science.auckland.ac.nz Phone: +64 9 373 7599 ext 86726 Email: [email protected] Science Student Centre Room G016, Building 303, 38 Princes Street Phone: +64 9 373 7599 ext 87020 Faculty of Law Email: [email protected] www.law.auckland.ac.nz Student Support Adviser – International Law Student Centre Tanya Carter Level 2, Building 810, 1-11 Short Street Phone: +64 9 373 7599 ext 87020 Undergraduate enquiries Email: [email protected] Phone: +64 9 373 7599 ext 87939 Contact Tanya if you need help or advice related Email: [email protected] to your programme/course, or if there’s something Postgraduate enquiries affecting your ability to study. Phone: +64 9 373 7599 ext 88180 Student Services Manager Email: [email protected] Hana Mata’u Contact for academic matters: Phone: +64 9 373 7599 ext 87020 Chris Noonan Email: [email protected] Associate Professor of Law/ Associate Dean (International) School of Graduate Studies Phone: +64 9 373 7599 ext 87444 East Wing, The ClockTower, Building 119 Email: [email protected] 22 Princes Street Phone: +64 9 373 7599 ext 86899 Email: [email protected] www.auckland.ac.nz/sgs

34 Library, Sylvia Ashton-Warner L Y8 DIRECTORY Maintenance MT Y8 9 Marketing R Y9 109 Ranfurly House 9 Y9 Music B X8 54 Epsom House 4 X9 Music Auditorium B X8 Road Academic Operations A Y8 Owen Gilmore Theatre N Y9 Academic Success Centre N Y9 Parent Room K Y8 Administration A Y8 Parenting Research Group H Y8 Auckland UniServices Ltd E Y8 Pasifika Success,PS N Y9 Owens Computer Rooms N Y9 Postgraduate Studies A Y8 Counselling Services R Y9 Practicum Team H Y8 north Counselling, Human Services & Social Work, Prayer Room K Y8 School of N Y9 V Property Services B X8 CRreATE Y9 Reading Recovery N Y9 Critical Studies in Education, School of N Y9 Reception (Main) A Y8 Curriculum & Pedagogy, School of A, B, N Y8, X8, Y9 Speech / Language Therapist N Y9 Disability Support Office N Y9 Starpath TS X7 Brightside R Drama Centre M Y9 Students Association K Y8 W E Duncan McGhie Lecture Theatre J Y8 Student Centre A Y8 10 Early Childhood Education (ECE ) Centres D, O X8, Y9 Student Learning N Y9 S oad Educational Leadership, Centre for N Y9 Sylvia Ashton-Warner Library L Y8 Finance A Y8 Te Korowai Atawhai C X8 Gym & Dance Rooms G, M Y8, Y9 Te Puna Kōhungahunga D X8 Human Resources A Y8 Te Puna Wānanga B, C, D1, D2 X7, X8 Information Commons L Y8 Teacher Professional Development Languages, Information Technology Services R Y9 TPDL E Y8 International Languages Exchanges & Pathways E Y8 Team Solutions TS X7 International Office A Y8 Technology T X9 Kohia Education Centre KT X7 Tūa tahi Tonu M rae D2 X7,8 Learning, Development & Professional Practice, Unisafe / Security E Y8 School of H Y8 Woolf Fisher Research Centre W X9 7 8 W

Shipherds Avenue W Owens Road

Cecil Road

2 Epsom Avenue gitnAvenueEglinton 57 78 Marama Avenue Gate 1

KT 76 Gate 2 74 Gate 3 62 60 TS Gate 4 54 52 D CP Gate 5 Te Puna Köhungahunga P X P P 54 Epsom House X Te Piringa 4 Nicholson Park P W Epsom A D2 Y Tütahi Tonu Marae venue B Tennis P T D1 C 6E sector Poronui Street P V L S E R 109 Ranfurly House A 9 J Gate 6 Gillies Avenue N 109 Epsom Campus K Ranfurly F H P Pool Y A Annex P Road Y G MT P M Gate 7 O P Auckland Normal SL Kohia Terrace School 57 E Intermediate

17 200m Gate 8 Kohia Terrace 28

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2 Gate 9 Disraeli Street Security Information Desk Z Access Parking Z Bus Stop (city service) SCALE 1:4 000 (1cm – 40m) Gate 2 Campus Entrance

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133 Beach Domain Lane Old Government House (Old Government G Glenn Building ( Owen )OGH102 (Physics ) 303 Arts 1 (Arts) 206 Arts 2 (C303) 207 Biology ( 106 Cell Biology ( )BLT 110 Chemistry (Chem) 301 io (ClockT) 105 ClockTower )CMBLT Commerce A (Conference Centre (Conf) ) 423 Library (Lib) 109 Mathematics (Music (M) 250 ) 303 Hall (Newman Northey 801 (Law) ) 805 Old Choral Hall ( ) 803 Small (Law) (Statistics 303 801 (Law) Stone )SLT University Careers Services 105 University Hall 440 University Hall Apartments 436 University Health Services 315 University House 135 University of Auckland Foundation 135 University of Auckland Society 135 Vice-Chancellor's Office 103 HallWhitaker 601-603 201 Studies Women's Algie ( 801 (Architecture )Law ) Engineering (Eng) 403 401, Fine Arts ( 432 )FA Appliances Auditorium (Fisher & Paykel Human Sciences ( ) 260FPAA La )HSB201 The Map Room, Libraries and LearningThe Map Room, Services Architecture 423 Audio Visual 409 Engineering 402 Fine Arts 432 General Library9 10 (Davis) 802 Law Music 250 Arts FO: 215Business & Economics FO: 260 , SC: Arts 201 Creative & Industries FO: 423Engineering FO: 402 , SC: 260 , SC: 421 FO:Law 801Science FO: 439 , SC: 402 , SC: 810 , SC: 303 LIBRARIES OFFICES (FO) FACULTY STUDENT CENTRES (SC) LECTURE THEATRES

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755 Merton Road Field No 3 751 P Field No 4 P P Pond 750 P X 758 Tämaki Innovation Gate 1 X 750A P Campus 261 P

Field No 5 P P Field No 10 730 Colin Maiden Park Field No 7 731 P Field No 6 Field No 9 Staff Service Road 710.1 721 732

733 Gate 2a 710.2 722

Y Gate 3 710.3 P Field No 8 .7 723 Gate 2 734 Y 231 .2 .1 Morrin 701 .5 P .3 .4 Student Service 702 701.6 P 700 sector P Landcare Research

Morrin Reserve P 705 P

714

P P re

Morrin Ray Meyer rcPaton WayEric Research Centre Z 740 Z Road Peacock Pl

Thomas

StonefieldsSCALE Avenue 1:4 000 (1cm – 40m) Place minutes (at 4km/h walking pace) Elizabeth Knox 0 1 2 3

0 50 100 150 200 metres

43 44 45 46 CG0006 DIRECTORY Aphasia Association of New Zealand 731 Y46 Ministry of Primary Industries 702 Y44 Unisafe / Security 701.1 Y45 Auckland Radiology Group 757 X44 National Institute for Health Innovation,NIHI 730 X,Y45 UniSat (Satellite Receiving Station) 701.3 Y45 Security Auckland University Cricket Club 750 X44 Pacific Health 730 X,Y45 UniServices Innovation Hub 734 Y46 Auckland University Rugby Football Club 758 X43 Population Health, School of 730 X,Y45 Conectus 734 Y46 Information Desk Audiology 730 X,Y45 Asian & Ethnic Minority Health Research, Immunisation Advisory Centre,IMAC 734 Y46 Biological Sciences, School of 733 Y46 Centre for 730 X,Y45 TAHA Well Pacific Mother & Infant Service 734 Y46 Access Parking Biodiversity & Biosecurity, Centre for 733 Y46 Longitudinal Research, Centre for 730 X,Y45 Whakawhetu NationalSUDI Prevention for Mā ori Campus Information 723 Y46 Property Services 701.1 Y45 734 Y46 Bus Stop (city service) Career Development & Employment Services 730 X,Y45 Property Services Grounds Depot 755 X44 NZ Family Violence Clearing House 734 Y46 Chaplaincy 730 X,Y45 Psychology, School of 721 Y46 The Werry Centre for Child & Adolescent Mental Health City-Tāmaki Bus Stop Chemical Sciences, School of 733 Y46 Ray Meyer Research Centre 740 Z46 734 Y46 Gate 2 Colin Maiden Park Clubrooms 750 X44 Security / Unisafe 701.1 Y45 Unisports Sports Medicine 750A X44 Campus Entrance Counselling Services 730 X,Y45 Simulation Centre for Patient Safety 721 Y46 Unisports Training Centre 751 X44 Disability Services 730 X,Y45 Social & Community Health 730 X,Y45 University Health Services 730 X,Y45 Pedestrian Crossing Early Childhood Education Centre 756 W44 Speech Science 721 Y46 University of Auckland Clinics Epidemiology & Biostatistics 730 X,Y45 Sport & Exercise Science 731, 750A Y46, X44 Cardiac Rehabilitation Clinic 751 X44 P Staff Parking FoodProcess Engineering 723, 734 Y46 Biomechanics Laboratory 731 Y46 Exercise Rehabilitation Clinic 751 X44 General Practice & Primary Health Care 730 X,Y45 Clinical Exercise Physiology Laboratory 750A X44 Health & Performance Clinic 750A, 751 X44 P Student Parking Goodfellow Unit 730 X,Y45 Student Computer Laboratories 723, 730 Y46, X,Y45 Hearing & Tinnitus Clinic 730 X,Y45 Health Systems 730 X,Y45 Student Learning Services 730 X,Y45 Nutrition & Dietetic Clinic 750A X44 P Visitor Parking HydrOxSys 723 Y46 Tā maki Data Centre 705 Y45 Optometry Clinic 730 X,Y45 Information Commons 730 X,Y45 Tā maki Innovation Campus Management 723 Y46 Psychology Clinic 731 Y46 Just Kidz Childcare 756 W44 Tā maki ITS 723 Y46 Speech Language Therapy Clinic 730 X,Y45 Landcare ResearchNZ Ltd 702 Y44 Tā maki Students' Association 701.6, 730 X,Y45 Wine Science 740 Z46 The Map Room Learning Environment Support Unit,LESU 701.4 Y45 Te Kupenga Hauora Māā ori (M ori Health) 730 X,Y45 Libraries and Learning Services Library 730 X,Y45 Tumuaki Office 730 X,Y45 © The University of Auckland, July 2015

39 International Office The University of Auckland Old Choral Hall 7 Symonds Street Auckland Phone: +64 9 373 7599 ext 81315 Email: [email protected]

Emergency contacts University Security Services In an emergency (fire, police, ambulance) City Campus Phone: 111 – Emergency Services Security Control Room (24 hr) This is a free number (including calls Phone: +64 9 373 7599 ext 87642 or from mobile phones) 0800 373 7550

For traffic incidents and information: Tāmaki Campus Phone: *555 (mobile phones only) Property Services Building (Bld 701.1) Phone: +64 9 373 7599 ext 85225 People with impaired hearing: Phone: 0800 16 16 16 (text phone only) Grafton Campus Fax: 0800 16 16 10 Main Entrance Medical School (Bld 505) Phone: +64 9 373 7599 ext 86081

Epsom Campus Block E Building Phone: +64 9 373 7599 ext 48835

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