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2020 Exelon Corporation Sustainability Report Contents

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2020 Exelon Corporation Sustainability Report Contents 2020 Exelon Corporation Sustainability Report Contents 3 9 21 40 56 70 83 98 116 127 3 A Message from Our CEO 40 Addressing Climate Change 83 A Safe, Innovative and 116 Enhancing Corporate Governance Governance: Oversight of Climate- Rewarding Workplace Board Oversight 5 Reliability and Resilience related Risks and Opportunities Promoting a Culture of Safety Sustainability Governance During COVID-19 and Health Strategy: Advancing Business Enterprise Risk Management Strategy Through Scenario Analysis Human Resources Transformation Overview 7 Taking Action for Racial Equity Risk Management: Identifying, Attracting Top Talent Ethics and Compliance Assessing and Managing Climate- Accelerating Talent 9 About Exelon related Risks Sustainable Supply Chain Engaging Talent Strategic Business Review and Metrics and Targets: Metrics Used to Planned Separation Assess Our Efforts Diversity, Equity and Inclusion 127 Appendix Managing Sustainability 2020 Electric Generation 56 Creating Value for Customers 98 Managing Our by Major Station Key Sustainability Issues Environmental Impacts Exelon Utilities About This Report Stakeholder Engagement Improving Watershed Management Sustainable Solutions for Customers GRI Index Habitat and Biodiversity 21 Building an Energy Company in Competitive Markets SASB Index for the Future Waste Management Full GHG Inventory and Exelon Business Overview 70 Partnering with Our Communities Reducing Our Air Emissions Accounting Protocol Evolving Our Businesses and Markets COVID-19 and the Economy Managing Environmental Risks Advancing a Culture of Technology Economic Development and Innovation Engaging with Communities Maintaining Operational Excellence, Giving Back to Communities Productivity and Efficiency Investing in Our Markets at Attractive Returns To view our most recent COVID-19 updates please visit exeloncorp.com/covid-19. Exelon Priority SDGs 2 EXELON 2020 CSR Contents A Message from Our CEO Exelon, and the communities that we serve, faced many challenges during 2020, including the COVID-19 pandemic. In response, Exelon’s employees worked tirelessly to ensure that our customers continued to have access to clean, affordable and reliable energy. At the same time, Exelon remained focused on its sustainability strategy and redoubled our work on racial equity and social justice. Our strategy is focused on low-carbon solutions for our customers and communities, operational excellence, financial discipline and investment in our utilities. This Sustainability Report tells the story of our shared journey in 2020. In 2020, Exelon’s utilities invested in the infrastructure and systems needed The events of 2020 also brought into sharp focus the continuing systemic social to create the energy system of the future for our customers. Over $6.6 billion justice and racial equity issues in this country. In response, we enhanced our was deployed, with an additional $26.7 billion planned for 2021–2024. These efforts to support diverse and underserved customers and communities. A Racial investments enhance the reliability and resilience of our infrastructure to meet Equity Task Force was established to identify ways Exelon can help close the the growing challenges of climate change, respond to customer needs for energy equity gap, and we are using Exelon’s resources and voice to make our values choice and control and support the integration of local renewable energy resources. clear. Externally, we are engaged in community issues, workforce development and STEM education for underserved populations, minority supplier support with Exelon sustained its tradition of strong operating performance. Our utilities an emphasis on small businesses, and advocacy for more equitable government achieved first quartile results last year on more than three-quarters of our metrics, policies, including a just transition around climate change response. Exelon’s including best on record performance on 14 percent of these metrics. Each total diverse supplier spend in 2020 was $2.7 billion. Within Exelon, we are taking utility had top decile reliability results on the key system interruption reliability specific action to ensure both organizational and individual accountability for metric (SAIFI) and top quartile performance on average minutes of customer diversity, equity and inclusion. interruptions (CAIDI). All Exelon utilities achieved best on record scores and first quartile Customer Satisfaction Index results, despite significant storm events. Sustainability continues to be a fundamental element of our business strategy and a competitive advantage for Exelon. Advocacy for clean energy and a Exelon Generation continued to run our plants at the highest levels of national policy on climate change continue to be top priorities. Exelon’s utilities performance, with a nuclear fleet capacity factor of 95.4 percent, better than our are effectively promoting energy efficiency programs and integration of goal and our second-best ever performance. This production resulted in about renewables and have set aggressive goals for fleet vehicle electrification. Exelon 78 million metric tons of greenhouse gas (GHG) emissions being avoided. In each continues to be the nation’s largest producer of emissions-free power, and we of our key states, nuclear power output remains by far the largest share of zero- are being recognized for this work. In 2020, Exelon was named to the Dow Jones carbon production, providing an essential foundation for state climate goals. Sustainability North America Index for the 15th consecutive year. Exelon’s response to the pandemic demonstrated the resilience of both our employees and our business continuity plans and structure. We mobilized our Looking Ahead Crisis Management Team immediately to coordinate robust actions, including We have learned much from the experience of the past year that will help us outreach and collaboration with all our communities and jurisdictions. With work more efficiently and effectively. In addition to Exelon’s operational, financial high unemployment rates and small businesses in distress, Exelon and the and regulatory priorities, our focus in 2021 will include: continued efforts to help Exelon Foundation provided more than $8 million in donations to support our customers and communities to recover from the impacts of COVID-19; ensuring communities’ pandemic response. In addition, each of our utilities initiated safe workforce re-entry; advocating for clean energy and electrification; and hardship mitigation measures for customers in need of support. following through on the work we have started on social justice, racial equity I am proud of how we managed our response to the pandemic for our employees. and restoring civil discourse. Additionally, we will be preparing to separate the In March we accomplished a transition to remote enablement for more than businesses as announced on February 24, 2021. 14,000 employees. For the 18,000 employees who continued to report to their Sincerely, work locations, we provided personal protective equipment from the beginning and implemented practices to limit the spread of the virus. We also created or Christopher M. Crane, extended a wide range of pandemic-related benefits for employees. President and Chief Executive Officer 4 EXELON 2020 CSR A Message from Our CEO RELIABILITY AND RESILIENCE DURING COVID-19 Throughout the pandemic, we have remained focused on providing safe, developed criteria and plans for phased, responsible re-entry to the workplace. clean, affordable and reliable energy to our customers and communities. Our Throughout the pandemic, we have maintained a clear focus on our employees, employees understand the essential role we play in ensuring the lights are on our customers and our communities. and the gas is flowing — in emergency response centers, hospitals and across our communities. We are proud of the ability of our workforce to adapt to these Employees challenging conditions. Exelon’s leadership and safety and occupational health professionals have Given the crucial importance of energy to our communities, Exelon already had worked tirelessly to keep our employees and customers safe by ensuring in place robust emergency and contingency plans to maintain operations and adherence to the Centers for Disease Control and Prevention (CDC) guidance business continuity. At the start of the pandemic, we activated the executive- and compliance with state and local requirements. Our actions aim to protect level Crisis Management Team to coordinate our overall response. We also the health of our employees and customers and reduce virus transmission by: connected with industry organizations to ensure we were sharing and applying • Providing proper protective gear and sanitizer; best practices. • Implementing screening protocols for essential workers; Once our team moved into long-term pandemic response operations, we shifted • Updating policies to limit person-to-person contact and ensure social distancing; focus from daily needs, like securing the personal protective equipment (PPE) • Enhancing cleaning and disinfecting protocols and frequency; supply chain, to supporting vaccine distribution and ultimately using the lessons • Enabling remote work as much as possible; and learned to develop new and more flexible workspace arrangements. We also • Limiting travel to only essential activities that cannot be performed remotely. 5 EXELON 2020 CSR Reliability and Resilience During COVID-19 RELIABILITY AND RESILIENCE DURING COVID-19 We have also taken
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