We are Different by Design Today’s business challenges require a different kind of partner. At Concentrix, we think differently than the competition, we understand the unique challenges our clients face and — most importantly — we solve problems.

Experience is Everything Every day, many of the world’s best brands rely on Concentrix to help maintain relevance in a disruptive market and build a future-proof business. Our team of 225,000+ highly-skilled global staff deliver personalized experiences, intelligent interactions, and create emotional connections with customers that build unbreakable brand loyalty.

DRIVE BETTER BUSINESS OUTCOMES Global Consistency WITH ENHANCED:CUSTOMER ADVOCACY Local Intimacy CUSTOMER ADVOCACY Deliver your best brand anywhere. REVENUE GROWTH

PRODUCTIVITY GAINS

SWEDEN INCREASED PROFITS

UK MARKET RELEVANCE GERMANY POLAND IRELAND SLOVAKIA CANADA NETHERLANDS HUNGARY CHINA FRANCE ROMANIA PORTUGAL ITALY BULGARIA JAPAN SPAIN TUNISIA SOUTH KOREA

DOMINICAN REPUBLIC UAE JAMAICA EGYPT HONDURAS VIETNAM EL SALVADOR NICARAGUA THAILAND COSTA RICA INDIA COLOMBIA MALAYSIA SINGAPORE INDONESIA

BRAZIL MAURITIUS

NEW ZEALAND

AUSTRALIA

High Value Services & Solutions

Analytics AI Automation Connected IOT Devices

Platforms & Omni Social Care System User Design App Development Integration 2018 2017 Our Story Concentrix Concentrix acquires Ultimate CSR; acquires ; Concentrix acquires Tigerspike; It all started back in 2004 when 225,000+ Staff 110,000+ Staff our parent company SYNNEX (NYSE: SNX) acquired a small company with a little more than 2016 Concentrix acquires 225k+ 20 people called BSA Sales. This Minacs staff was followed in 2006 with the acquisition of Rochester, NY based 2014 Concentrix. The two businesses 2013 CNX acquire IBM CRM were combined to create one 10,000 Staff and Industry Vertical Business Concentrix and since then it’s 40 been an incredible story of strategy, innovation, providing 2011 countries 2009 exceptional results and out- Concentrix acquires gem Concentrix acquires (Belfast) thinking the market! The same Intelligent Outsourcing and Occidental Business principles that built the business Services in 2004 still make it successful 2007 2010 Concentrix acquires Link2Support today. Our operating philosophy – Concentrix acquires 6 Our 3Vs: Visibility, Velocity and Value e4e Teleservices, Encover and Aspire 2006 continents still guides daily business decisions. We Concentrix is acquired, integrates believe that Experience is Everything and BSA and forms new Concentrix 2005 that our culture is our brand. Concentrix is always 2004 SYNNEX acquires 50 Staff thinking differently and making the right investments BSA Sales 70+ that add value to clients and their customers. languages Concentrix Operating Philosophy — 3Vs Visibility Velocity Value Visibility throughout the organization Velocity lets us quickly adapt to, Value to our staff, clients and allows us to quickly see and address even anticipate, changes in the shareholders is considered and upheld 80 problems and opportunities marketplace and your business in all we do Fortune 500 clients One of the Most Awarded Companies

Excellence in Innovation, Performance, Client Partnership, Security, Leadership, Training 50 and Development, Best Place To Work, and disruptors & Diversity and Inclusion top the list. unicorn clients Industry experts recognized us with more 12+ than 80 awards in 2017! years average client tenure

Connect with Concentrix: 6000+ Corporate Headquarters Facebook Google+ credentialed 44201 Nobel Drive facebook.com/concentrix.corporation plus.google.com/+concentrix professionals Fremont, CA 94538 Twitter YouTube twitter.com/concentrix youtube.com/user/CNXCorporation +1 800 747-0583 LinkedIn www.concentrix.com linkedin.com/company/concentrix

© 2018 Concentrix Corporation. All rights reserved. Concentrix is a wholly owned subsidiary of SYNNEX Corporation (NYSE:SNX).