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PLOVDIV TECHNOLOGY DESTINATION QUALIFIED HUMAN BOOMING IT&BPO RESOURCES SECTOR WELL DEVELOPED B2B FASTEST GROWING ECOSYSTEM CITY GREAT PLACE FOR HIGH QUALITY R&D AND STARTUPS OF LIFE 2020/2021 TECHNOLOGY DESTINATION PLOVDIV R&D, STARTUPS, OUTSOURCING PUBLISHED BY PLOVDIV MUNICIPALITY Bulgaria, 4000 Plovdiv, 1 Stefan Stambolov Sq. +359 32 656 727 invest.plovdiv.bg [email protected] Copyright 2020 Plovdiv Municipality Technology Destination Plovdiv 1 WELCOME TO PLOVDIV AS THE MAYOR OF PLOVDIV, I AM PROUD TO INTRODUCE THE LATEST REPORT ON THE TECHNOLOGICAL INDUSTRY IN THE SECOND LARGEST CENTER FOR IT&BPO ZDRAVKO DIMITROV IN BULGARIA. Mayor of Plovdiv ‣ If this is the first source of information ‣ Labour productivity in the sector about the economy of the region that increases with an average of 10.6% you come across, we strongly suggest annually looking at the Investment Destination The sector is one of the fastest growing Plovdiv 2020-2021 booklet ‣ and most important ones for the local ‣ Plovdiv is home to 535 000 people economy who live less than 30 minutes away There are 29 vocational schools, from the city center, 86% being ‣ around 9800 students enrolled in between the ages of 20 and 64. Close STEM programs, and over 5500 to 18 000 expats have chosen to move university students in technical studies to Plovdiv ‣ Over 7000 people work in the 100+ IT and BPO companies in the city and as freelancers in the sector Technology Destination Plovdiv 2 Technology Table of contents 4 6 8 INTERNATIONAL HUMAN FUTURE RECOGNITION CAPITAL TALENTS 10 12 14 UNIVERSITY COMPETITIVE IT&BPO EDUCATION LABOR COST ZOOM 16 20 22 MAJOR EMPLOYMENT STARTING COMPANIES CONTRACTS A BUSINESS 24 27 28 R&D QUALITY OFFICE ECOSYSTEM OF LIFE SPACES Technology Destination Plovdiv 3 PLOVDIV AIRPORT 25 minutes from the Plovdiv city center BULGARIA Plovdiv LONDON: 3 h 25 min (4 times per week) SOFIA INTERNATIONAL AIRPORT 75 minutes from the Plovdiv city center main Bulgarian airport with direct flights to about 80 destinations Flight duration: ISTANBUL: 1 h 30 min VIENNA: 1 h 35 min ROME: 1 h 45 min BERLIN: 2 h 15 min PARIS: 2 h 55 min MADRID: 3 h 50 min Time zone difference SAN FRANCISCO USA TOKYO JAPAN TORONTO PLOVDIV CANADA LONDON BULGARIA SHANGHAI UK CHINA BERLIN GERMANY -10h -7h -2h -1h +5h +6h Technology Destination Plovdiv 4 One of the fastest growing destinations for outsourcing in Europe Bulgaria has become one of the most attractive outsourcing destinations in the world with its favorable business climate, talented labor pool and increasing quality of life & work BEST OFFSHORING FINTECH COMPANIES th DESTINATION IN (BIGGEST NUMBER 5 EUROPE 70 IN SEE) Global Services Location Index A.T. Kearney 2019 Unicredit group, 2018 MOST INNOVATIVE BPO PIONEERING rd UPPER MIDDLE- st LOCATION IN 3 INCOME COUNTRY IN 1 EUROPE THE WORLD BPO & Shared services location index Global Innovation Index Cornell 2019 Cushman & Wakefield, 2016 Plovdiv is a rapidly developing destination for international centers of expertise, global business services, financial & accounting operations, and IT companies BEST FDI STRATEGY AWARD FOR EXCELLENCE IN th AMONG MID-SIZED INNOVATION, TECHNOLOGY & 9 CITIES SOURCING ECOSYSTEM Financial Times, fDi Intelligence, 2020 DEVELOPMENT SEE Innovation, ITS Summit 2019 BEST MID-SIZED IN TOP 6 EMERGING CITIES FOR th CITY FOR ITS COST- IT & OUTSOURCING 8 EFFECTIVENESS DEVELOPMENT Financial Times, fDi Intelligence, 2020 Annual CEE Shares Services Awards, 2018 Technology Destination Plovdiv 5 Why Plovdiv? 18 000 EXPATS LIVE IN THE HIGH QUALITY OF LIFE AND CITY AND ITS CLOSEST GREAT WORK-LIFE BALANCE SETTLEMENTS LEADING UNIVERSITY CENTER OVER 7000 JOBS IN THE WITH OVER 34 000 STUDENTS BOOMING IT&BPO SECTOR QUALITY EDUCATION IN THE IT&BPO SECTOR IS FOREIGN LANGUAGES, EXPECTED TO GROW WITH FINANCES, ACCOUNTING & ANOTHER 5000 JOBS IN THE COMPUTER SCIENCE NEXT 3-5 YEARS OVER 100 IT COMPANIES, SHARED SERVICE CENTERS, MORE THAN 40 RENOWNED FINANCIAL OUTSOURCING, FOREIGN INVESTORS CUSTOMER SUPPORT CENTERS IN THE IT&BPO SECTOR AND FINTECH COMPANIES DIRECT ACCESS TO WELL-CONNECTED CITY A SINGLE POINT OF CONTACT IN CLOSE PROXIMITY TO AND AN ALL-IN SERVICE BUSINESS OPERATIONS PACKAGE FOR INVESTORS IN EUROPE Technology Destination Plovdiv 6 HUMAN CAPITAL A DYNAMIC CITY WITH A STEADILY GROWING POPULATION ‣ With its strategic location and good ‣ The high standard of living and a transport connectivity, downtown thriving local economy constantly Plovdiv is accessible in less than attract new citizens. There are 30 minutes by 535 000 people 7500 new inhabitants in the district just in 2019 ‣ There are 179 000 people, between the ages of 20 and 44, that live in ‣ For the past eight years, both the the city or in 30 minutes away from city and the district have been downtown seeing a positive net migration – newcomers outnumber leavers – Plovdiv has a dynamic expat ‣ while nation-wide figures are community, consisting of close to negative 18 000 digital nomads, freelancers, entrepreneurs and students ‣ Plovdiv is particularly appealing high-school and university The number of expats and ‣ students, as well as for young Bulgarians returning from abroad is professionals, this is why it has a growing steadily and in recent years high positive net migration rate in Plovdiv district sees a positive net the age group 10-29 years migration vis-à-vis other countries Technology Destination Plovdiv 7 Population in wider Plovdiv region Plovdiv 30 min. from downtown Population (total) 348 000 535 000 20-44 age group 122 000 179 000 45-64 age group 92 000 145 000 Migration at district level from closest districts 2400 from Sofia 7500 1000 NEW INHABITANTS from abroad 2200 others 1900 +2000 NET ANNUAL 50% CHANGE ½ aged less than 29 years DIVERSE POPULATION IN WORKING 17 900 AGE IN THE METROPOLITAN AREA EXPATS (30 min. from downtown) (residing in the district for more than 3 months) Source: NSI, Ministry of interior, 2019 Technology Destination Plovdiv 8 FUTURE TALENTS A NETWORK OF MODERN SCHOOLS PROVIDING HIGH QUALITY EDUCATION ‣ Highest level of penetration of ‣ Cluster of teaching programs for cloud technology in public schools project-based learning, reverse in SEE -100% of Plovdiv Municipal classroom teaching and innovative schools use the top learning education platforms - G-suite for Education An international school providing and Microsoft Office 365 ‣ Cambridge primary curriculum and ‣ Over 500 children use the 1:1 an IB diploma program method where every child has their Many international prizes and own personal device eliminating the ‣ awards by prestigious organizations use of paper school books such as Innovation in Politics, the completely Visegrad Fund and the Financial ‣ First Google reference school in Times SEE ‣ 24 dual education classes, financed ‣ The only Bulgarian city in the by 31 companies in the school year UNESCO global network of learning 2019/2020 cities ‣ 9800 students enrolled in STEM ‣ Among the largest Montessori programs and basic programming learning communities with over courses in the primary schools 100 teachers and 1400 children ‣ 78 vocational training centers and ‣ Programs for early career 10 applied science institutes and orientation labs Technology Destination Plovdiv 9 High school education 66 7 HIGH SCHOOLS, FOREIGN 16 700 students in INCL. VOCATIONAL LANGUAGE & MATH advanced or SCHOOLS intermediate study of foreign languages 23 300 4500 STUDENTS GRADUATES with finance, with computer accounting & 3050 science & math 2420 business students profiles students administration profiles Source: Regional Department of Education, NSI (data on district level for 2019/2020) Leading schools in Plovdiv High School Profiles Math High School „Acad. Kiril Popov“ Mathematics, Computer Science Language School „Ivan Vazov” Spanish, Italian, English, German, French National High School of Commerce Accounting, Banking, Management Language School „Plovdiv” English, German Vocational High School of Computer Science, Automation, Electrotechnics and Electronics Microprocessor Technologies Business Management & Administration 46 NUMBER OF Finance & Accounting VOCATIONAL TRAINING 37 CENTERS OFFERING Engineering & Electrics COURSES IN: 26 IT & Graphic Design 17 Source: NAVET, 2019 Technology Destination Plovdiv 10 UNIVERSITY EDUCATION PLOVDIV IS THE LEADING UNIVERSITY CENTER IN SOUTHERN BULGARIA There are 33 900 students studying in in the city, with Plovdiv University and 9 universities in Plovdiv. The city is a Technical University Sofia - Plovdiv reputable centеr for the training of Branch having solid traditions in the specialists in the fields of information preparation of good mathematicians technology, finance, accounting, legal and programmers. and language studies. The high-quality The availability of highly-qualified labor training is a result of the collaboration resources is one of the key between universities and businesses advantages of Plovdiv. Besides many already operating in the outsourcing university students, there are 100 000 sector, as well as the fast pace of its people in Plovdiv district, aged 25-64 development in the region. Some years, with tertiary education. companies encourage their own professionals to teach classes in The share of the population with certain areas of high-interest. completed tertiary education in Plovdiv and the whole South-Central region of Many of the companies operating here Bulgaria is higher than that in many select their staff in the early stages of other European outsourcing regions, their higher education. Specialties