Reports StudyLA

2019

City Service and Characteristics Report

Fernando J. Guerra

Brianne Gilbert

Mariya Vizireanu

Alejandra Alarcon

Follow this and additional works at: https://digitalcommons.lmu.edu/studyla-reports

Recommended Citation Guerra, Fernando J.; Gilbert, Brianne; Vizireanu, Mariya; and Alarcon, Alejandra, "City Service and Characteristics Report" (2019). Reports. 14. https://digitalcommons.lmu.edu/studyla-reports/14

This Book is brought to you for free and open access by the StudyLA at Digital Commons @ Loyola Marymount University and Loyola Law School. It has been accepted for inclusion in Reports by an authorized administrator of Digital Commons@Loyola Marymount University and Loyola Law School. For more information, please contact [email protected]. Los Angeles Public Opinion Survey Every January, StudyLA conducts a public opinion survey, the Los Angeles Public Opinion September 2019 Los Angeles County Cities by Service Planning Area 5 Survey, which is the largest annual general social survey of any one area in urban America. Service Planning Areas West Since 2014, the survey has had more than 14,000 respondents, resulting in over 4,600 hours of Beverly Hills Malibu meaningful conversations with Angelenos throughout the region. Culver City Santa Monica Service Planning Area 1 Los Angeles* Methodology At-A-Glance Antelope Valley Annual public opinion survey of LA County residents Lancaster Palmdale Service Planning Area 6 Over 100 questions on quality-of-life perceptions, personal economic well-being, overall life South satisfaction, and various civic issues Service Planning Area 2 Compton Lynwood 20-minute telephone and online sessions San Fernando Valley Los Angeles* Paramount Administered in English, Spanish, Mandarin, and Korean Agoura Hills La Cañada Flintridge Over 2,000 residents surveyed countywide each year Resident Perceptions on

Burbank Los Angeles* Service Planning Area 7 Calabasas San Fernando East Glendale Santa Clarita Artesia La Mirada City Services and Characteristics Hidden Hills Westlake Village Bell Lakewood Bell Gardens Maywood StudyLA Research Service Planning Area 3 Bellflower Montebello San Gabriel Valley Cerritos Norwalk Since 2014, StudyLA has surveyed over 26,400 residents throughout the region Alhambra Monrovia Commerce Pico Rivera Public Opinion Surveys Arcadia Monterey Park Cudahy Santa Fe Springs 14,091 respondents Azusa Pasadena Downey Signal Hill An overview of StudyLA's Baldwin Park Pomona Hawaiian Gardens South Gate LA Votes Los Angeles Public Opinion Survey Bradbury Rosemead Huntington Park Vernon 5,842 respondents Claremont San Dimas La Habra Heights Whittier 2014–2019 Covina San Gabriel LA Votes LAUSD 5th District Diamond Bar San Marino 562 respondents Service Planning Area 8 Duarte Sierra Madre South Bay City of Duarte Survey El Monte South El Monte Avalon Long Beach 401 respondents Glendora South Pasadena Carson Los Angeles* Industry Temple City El Segundo Manhattan Beach Foothill Gold Line Survey Irwindale Walnut Gardena Palos Verdes Estates 1,965 respondents La Puente West Covina La Verne Hawthorne Rancho Palos Verdes Playa Vista Survey Hermosa Beach Redondo Beach 604 respondents Service Planning Area 4 Inglewood Rolling Hills Metro LA Lawndale Rolling Hills Estates Pico Union Survey Lomita Torrance 411 respondents Los Angeles* West Hollywood Downtown LA Survey *The city of Los Angeles falls within five different service planning areas 2,207 respondents

Southeast Cities Survey 401 respondents Los Angeles County Cities by Population Size Cities are listed in descending order Population ≥25K–<60K Population <25K by population Gardena Cudahy Huntington Park San Fernando Arcadia Calabasas Diamond Bar Duarte Paramount Agoura Hills Rosemead Lomita Glendora La Cañada Flintridge About StudyLA Cerritos South El Monte La Mirada Hermosa Beach The Thomas and Dorothy Leavey Center for the Study of Los Angeles (StudyLA) at Loyola Covina El Segundo Marymount University advocates for a better, more equitable Los Angeles through research, Azusa Artesia Bell Gardens Santa Fe Springs student mentorship, and engagement with residents and leaders. Founded in 1996, StudyLA Rancho Palos Verdes Hawaiian Gardens conducts groundbreaking research and has become a respected leader in public opinion Population ≥100K Population ≥60K–<100K La Puente Palos Verdes Estates surveys, exit polls, and leadership and community studies. Los Angeles Compton San Gabriel San Marino Long Beach South Gate Culver City Commerce Santa Clarita Carson Monrovia Malibu For more information about this research, contact Brianne Gilbert at [email protected] Glendale Santa Monica Temple City Signal Hill Lancaster Whittier Bell Sierra Madre Palmdale Hawthorne Manhattan Beach Westlake Village Pomona Alhambra Claremont Rolling Hills Estates Torrance Lakewood West Hollywood La Habra Heights Pasadena Bellflower Beverly Hills Avalon El Monte Baldwin Park San Dimas Rolling Hills Downey Lynwood Lawndale Hidden Hills Inglewood Redondo Beach La Verne Irwindale West Covina Pico Rivera Walnut Bradbury Norwalk Montebello Maywood Industry Burbank Monterey Park South Pasadena Vernon LMU.edu/studyLA Los Angeles Public Opinion Survey, 2014–2019 Percentage of "good" rating for How would you rate the service/characteristic as it relates to your city or area as a "amenities" characteristic by SPA whole using the scale good, fair, or poor? Since 2014, StudyLA's annual Los Angeles Public Opinion Survey of over 2,000 residents has asked respondents to rate 39 different city/county services and characteristics. These 39 questions are divided into six major themes: transportation, crime and safety, built environment and recreation, community and culture, utilities and services, and employment and affordability. Survey respondents rate each item using the scale good, fair, or poor. The percentage for each theme is the compilation of the "good" rating within each of the Los Angeles County service planning areas (SPAs).

Theme: Built Environment/Recreation Theme: Crime and Safety

Park facilities and SPA 3 – San Gabriel Valley 54.0% Crime and safety SPA 3 – San Gabriel Valley 58.8% recreation services Police services Tree planning SPA 7 – East 51.9% Fire services SPA 7 – East 56.2% and maintenance SPA 8 – South Bay 45.9% EMS services SPA 5 – West 56.2% Appearance of city/area Disaster preparedness Street maintenance SPA 1 – Antelope Valley 44.4% SPA 8 – South Bay 55.7% Sidewalk maintenance Air quality SPA 5 – West 40.4% SPA 2 – San Fernando Valley 53.1% Percentage of "good" rating for SPA 2 – San Fernando Valley 40.3% SPA 1 – Antelope Valley 50.4% "access to affordable quality housing" SPA 6 – South 33.4% SPA 4 – Metro LA 46.2% characteristic by SPA

SPA 4 – Metro LA 32..3% SPA 6 – South 44.3%

Theme: Community/Culture Theme: Employment/Affordability

Overall quality of life SPA 3 – San Gabriel Valley 46.2% Desirable employment SPA 3 – San Gabriel Valley 26.2% Sense of community opportunities Integration of groups SPA 7 – East 46.2% Access to affordable SPA 7 – East 24.8% Cultural/Recreational SPA 8 – South Bay 45.6% health care SPA 8 – South Bay 23.7% opportunities Access to affordable Mental health and physical SPA 5 – West 44.4% quality housing SPA 2 – San Fernando Valley 21.6% fitness resources Homelessness Quality amenities SPA 2 – San Fernando Valley 42.5% SPA 6 – South 21.6% Quality of K-12 education SPA 4 – Metro LA 36.0% SPA 4 – Metro LA 20.1% Access to quality child care Access to quality pre-school SPA 6 – South 35.3% SPA 5 – West 19.3% SPA 1 – Antelope Valley 34.9% SPA 1 – Antelope Valley 19.2% Percentage of "good" rating for "city/county sustainability" service by SPA Theme: Transportation Theme: Utilities/Services

Bike lane creation Water services SPA 3 – San Gabriel Valley 56.5% SPA 7 – East 47.2% Sewer/Stormwater management and maintenance 55.5% Traffic or mobility SPA 3 – San Gabriel Valley 45.7% Electricity SPA 7 – East Recycling services 52.4% Public transportation SPA 8 – South Bay 45.3% Trash services SPA 8 – South Bay Walkability Graffiti cleaning SPA 1 – Antelope Valley 47.4% SPA 1 – Antelope Valley 40.8% City/County planning 47.3% SPA 6 – South 37.9% City/County sustainability SPA 5 – West City/County use of taxpayer SPA 2 – San Fernando Valley 44.2% SPA 2 – San Fernando Valley 35.5% money in general City/County customer service SPA 4 – Metro LA 42.7% SPA 5 – West 34.3% 311/211 and city/county website SPA 6 – South SPA 4 – Metro LA 33.7% 42.1%