2008 Annual Report

salmon arm

2008 Annual Report

City of Salmon Arm, British Columbia For the fiscal period ended December 31, 2008

Christina Patterson 2008 Annual Report • HEART OF THE SHUSWAP • For the fiscal period ended December 31, 2008

The City of Salmon Arm 2008 Annual Report has been prepared by the Corporate Services Department with contributions from other City Departments and related organizations.

mail: City of Salmon Arm, British Columbia Box 40, 500 - 2 Avenue NE Salmon Arm, BC Canada V1E 4N2 phone: 250.803.4000 email: [email protected] web: www.salmonarm.ca Introductory Section

2 Contents Introductory Section Financial Section 4 City Map 67 Financial Statements - Table of Contents 5 Mayor’s Message 68 Auditors’ Report 7 City Council 69 Consolidated Statement of Financial Position 12 Election 70 Consolidated Statement of Financial Activities 71 Consolidated Statement of Cash Flows 13 Governance Structure 3 15 CAO’s Message 72 Consolidated Statement of Current Fund Operations 16 Corporate Services Report 73 Consolidated Statement of Capital Fund 21 Excellence in Financial Reporting Operations 23 Community Profile 74 Consolidated Statement of Reserve Funds 25 City Officials Operations 26 Organizational Chart 75 Summary of Significant Accounting Policies 27 Services and Operations 77 Notes to Financial Statements 28 Corporate Services 84 Schedule 1 - Long Term Debt 29 Legislative Services 85 Schedule 2 - Capital Assets 31 Information Services 86 Schedule 3 - Taxation 33 Geographic Information Services 87 Schedule 4 - Grants from Federal and Provincial 34 Customer Service Governments 35 Financial Services 89 Schedule 5 - Consolidated Departmental 37 Human Resources Expenditures 38 Fire Prevention and Suppression 90 Schedule 6 - Consolidated Expenditures by Object 43 Police Protection 91 Schedule 7 - Trust and Reserve Funds 46 Bylaw Enforcement Statements 47 Development Services 93 Schedule 8 - Consolidated Schedule of Segment 48 Planning and Development Disclosure 49 Building Inspection Statistical Section 50 Business Licensing 95 Annual Budget 51 Engineering and Public Works 98 2008-2012 Financial Plan 55 Shuswap Regional Airport 100 Average Residential Taxes 56 Park Services 101 2008 Tax Exemptions 58 Utility Services 103 2008 Community Grants 60 Shuswap Recreation Society 105 2008 Funds Paid to Other Agencies 61 SASCU Recreation Centre 106 Public Bodies Report 62 Sunwave Centre 111 Financial Statistics 63 SASCU Indoor Sports Complex 64 Salmar Community Association

2008 City of Salmon Arm Annual Report City Map

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8 Mayor’s Message On behalf of the City of Salmon Arm, I am pleased to present the Annual Report for 2008 outlining initiatives, accomplishments, activities and goals of City Council and Staff for the past year. Salmon Arm was not immune to the global economic downturn in 2008. After several years of increasing growth, building permit values dropped from $66.3 million dollars in 2007 to $53.5 million in 2008. On the positive side, construction on the $20 million addition and renovation to Shuswap Lake General 5 Hospital is well underway. A major proposal requiring the rezoning of forty (40) acres on the west end of the City to accommodate a proposed shopping centre was defeated at the Public Hearing stage of the process. While we welcome this new investment, it does increase pressure on our infrastructure and the City expends significant taxpayer dollars on water, storm and sanitary upgrades. These projects, while not glamorous and not obvious to the general public, are among the most important functions the City is responsible for, and I commend Council and Staff for recognizing this and for their support. More visible is the work completed on roads, sidewalks, parks, recreation facilities and downtown revitalization and these have remained a high priority for the City. The $14 million Water Treatment Plant, located in Canoe, will be completed in early 2009. It will provide some of the best drinking water in the Mayor Marty Bootsma Province. The Ross Street Plaza and City Hall Plaza were completed in 2008 and have proven to be great focal points for the community for gatherings and entertainment. The Joint Use Agreement with School District No. 83 is proving to be of benefit to all involved. In this ground-breaking partnership with the School District, the City has seen the soccer field at the Jackson Campus of Salmon Arm Secondary School significantly enhanced, as well as the tennis courts renewed and street hockey/basketball court constructed. A much needed Field House including washrooms, change rooms and a concession is almost complete and should be ready for use in the Spring of 2009. It is envisioned that this Joint Use Agreement could be extended to many other facilities, saving both the City and School District taxpayers (often the same person) money, while providing users with improved facilities. Environmental concerns and impacts continue to affect nearly all aspects of our operations, whether it is major development or day-to-day routine. Taking a proactive approach, the City has adopted a pesticide bylaw. The City has endorsed the Provincial Government’s Climate Action Charter to investigate ways to tackle the challenges posed by climate change, pledging to significantly cut greenhouse gas emissions by 2012. Through the Columbia Shuswap Regional District’s Solid Waste Review, the City will be considering curbside recycling options.

2008 City of Salmon Arm Annual Report 6 Mayor Bootsma and Roxena Goodine, Constituency Assistant at the grand opening of the BC Spirit Square

Social issues, while basically the responsibility of the Provincial Government, have been coming to the municipal table with increased frequency, resulting in the establishment of a Social Issues Committee. Formed in 2007, this group has diverse representation and meets regularly to discuss strategies to deal with a wide variety of issues. I wish to recognize all of the City’s citizens who, whether individually or as part of an organization, have contributed and volunteered their time to make our community a better place to live. Featured in this Annual Report is the Salmar Com- munity Association. Founded in 1949 and celebrating their 60th anniversary in 2009, the Salmar Community Associa- tion is a unique example of community participation, involvement and generosity . This Association built and operates the original Salmar Classic Theatre located on Alexander Street and the four screen Salmar Grand on Hudson Avenue. The Salmar Community Association returns 100% of its profits to the community by way of theater improvements or other community projects. The Association built the Royal Canadian Legion building located across from the Salmar Grand Theatre and they have donated hundreds of thousands of dollars to individuals and groups to support health care, education, sports and the arts. The Salmar Community Association has contributed to the construction of playgrounds, fountains, trails, etc. and, through scholarships, invested in the futures of many of Salmon Arm’s young people. The municipal elections took place across the Province in 2008 and in Salmon Arm the face of Council essentially remained the same. We said farewell to Marg Kentel and welcomed Ken Jamieson to the Council table. Marg Kentel was first elected to Council in 1994 and she skillfully served the community through her involvement on countless Boards and Committees. The City has benefited greatly from her experience and wisdom over these past fifteen (15) years. Thank you Marg. This foreword has briefly touched on only a few of the items and issues concerning the City. Details on these and many others can be found in this report. In conclusion, I emphasize that it has been a pleasure working with Council, City Staff and many of our wonderful citizens throughout 2008.

Marty Bootsma Mayor City Council 7 Left to Right: Councillor Chad Eliason, Councillor Ivan Idzan, Councillor Ken Jamieson, Councillor Alan Harrison, Councillor Debbie Cannon, Councillor Kevin Flynn and Mayor Marty Bootsma An enthusiastic supporter of volunteerism over the years, Marty also has extensive and varied business experience in the real estate, construction, and retail industries. Marty is a family man with three (3) children and eight (8) grandchildren, all of whom live in Salmon Arm. Not surprisingly, past involvement has included minor hockey, soccer, figure skating and the School Parent Advisory Council. As a twenty-nine (29) year resident of Salmon Arm, Marty has been and is currently involved with many local Councils, Boards and Committees. In addition, he has been a Rotarian for eleven (11) years, was a volunteer firefighter for fourteen (14) years and is now in his third term on Council. Member of following bodies: Columbia Shuswap Regional District (Chair) Okanagan Regional Library Board (alternate) Dev. and Planning Services Committee Shuswap Regional Airport Committee Kelowna International Airport Advisory Transportation Parcel Tax Court of Revision Mayor Marty Bootsma Committee Water/Sewer Frontage Tax Court of Revision

2008 City of Salmon Arm Annual Report Debbie was raised in Salmon Arm and graduated from Salmon Arm Senior Secondary in 1984. She ventured out of the community and lived in other parts of British Columbia and Alberta for ten (10) years. She returned to Salmon Arm in 1995 where her community-mindedness has led to her involvement in a variety of local organizations such as the Chamber of Commerce, Shuswap Recreation Society, Downtown Parking Commission and the Steering Com- mittee for the Women’s Under 18 Hockey Nationals. Elected to Council in 2005, Debbie wants to make a difference in the community and be a part of the growth. She would like to make Salmon Arm a place 8 where our kids will return to and find jobs. Married to Bruce, they have three (3) daughters, Kailey, Robbi and Tessa. Although family life is busy, Debbie has owned and operated “A Flower Shop” for the past fourteen (14) years. Councillor Debbie Cannon Member of following bodies: Acting /Deputy Mayor (six month term) Salmon Arm Economic Development Society Columbia Shuswap Regional District Shuswap Recreation Society (alternate) Shuswap Trail Alliance Dev. and Planning Services Committee Transportation Parcel Tax Court of Revision Inashiki Twinning Committee Water/Sewer Frontage Tax Court of Revision

Chad was born and raised in Salmon Arm. He graduated from Salmon Arm Senior Secondary in 1996 and promptly departed on a Rotary exchange to Brazil. Upon his return to Canada, Chad began his post secondary education at Okanagan College and completed a degree in Economics and Sociology at the University of Victoria. After living in Victoria, Calgary and Montreal, Chad is proud to call Salmon Arm home. Elected to Council in 2005, Chad is the youngest member of Council. Regard- less of the committee or project that Chad is assigned to, he embraces the experience with enthusiasm and jumps in whole heartedly. Chad is involved in the community through various volunteer initiatives. A recent career change into the mortgage industry has provided Chad with a broader skill set in which to address today’s challenges in the community. Chad spends his spare time playing soccer, coaching and playing volleyball and trying Councillor Chad Eliason to get into the mountains either by biking or hiking. Member of following bodies: Dev. and Planning Services Committee Shuswap Regional Airport Commission Downtown Improvement Association Transportation Parcel Tax Court of Revision Salmon Arm Economic Development Society Water/Sewer Frontage Tax Court of Revision Kevin has been a resident of Salmon Arm since 1996. He moved to this community to join Salmon Arm Financial as a Certified Financial Planner and Chartered Life Underwriter and is now a co-owner in the business. Kevin specializes in the sale and service of employee benefit programs for small and medium sized companies. He also focuses on business and insurance planning throughout the Columbia Shuswap. A graduate of UBC, he completed a Bachelor of Commerce Degree (Marketing) in 1986. Kevin and Cathy have raised two boys in Salmon Arm and view Salmon Arm as an ideal community to raise a family. 9 Kevin is now in his third term as a Councillor with the City of Salmon Arm. He has been extensively involved with this community since moving here. Previ- ously, he served two and a half years as President of the Salmon Arm & District Chamber of Commerce. He has also coached his children in many sports and has Councillor Kevin Flynn organized volleyball and basketball leagues. A self-acknowledged sports addict, Kevin enjoys golf, basketball, volleyball, tennis and squash. Kevin is actively involved in many regional organizations and, in an effort to represent Salmon Arm’s interest from a broader perspective, he is the Vice Chair of the Municipal Insurance Association of British Columbia and President of the Southern Interior Local Government Association. As the President of the Southern Interior Local Government Association, Kevin is a member of the Union of British Columbia Municipalities Executive.

Member of following bodies: Columbia Shuswap Regional District Salmon Arm and Shuswap Lake Agricultural Dev. and Planning Services Committee Association (Fall Fair) Municipal Insurance Association of BC Sterile Insect Release (SIR) Board Okanagan College Advisory Committee Transportation Parcel Tax Court of Revision Southern Interior Local Government Union of British Columbia Municipalities Association Water/Sewer Frontage Tax Court of Revision

2008 City of Salmon Arm Annual Report Alan is a long time resident of the community, having graduated from Salmon Arm Senior Secondary in 1977. He attended both Okanagan University College and UBC, graduating with a Bachelor and Masters in Education. Alan’s teaching career began in Tumbler Ridge in 1983 where, at a young age, he was elected to the Tumbler Ridge Council as a Councillor from 1985 to 1987. Alan returned to Salmon Arm in 1988 and was elected as a Councillor from 1990 to 1996. Having been re-elected in 2005, Alan is in his fifth term in local This is a placegovernment. He has been a school Principal for the past eighteen (18) years. 10 While embarking on a political life and career, Alan also found time to marry holder for histitles wife Debbie and raise three boys, Ryan, Mark and David. Alan has an avid interest in all sports and particularly enjoys hockey and baseball. His other interests include cooking, hiking, running, fishing and camping. Alan’s previous political experience, teaching background, diplomacy and sense of humour Councillor Alan Harrison certainly add to his value as a Councillor. Member of following bodies: Safe Premises/Controlled Substance Bylaw Community Heritage Commission Committee Dev. and Planning Services Committee Shuswap Recreation Society Downtown Parking Commission Transportation Parcel Tax Court of Revision Water/Sewer Frontage Tax Court of Revision

Ivan is currently in his second term as a Councillor. He is interested in all facets of local government and actively encourages local residents to take a strong interest in local government issues. He asks all residents to consider attending at least one Council Meeting in a three (3) year civic term to learn more about their municipal government. After graduating from Salmon Arm Senior Secondary, Ivan attended Simon Fraser University and obtained a Bachelor of Arts degree in Communication and Political Science. Ivan’s career background to date includes employment and self-employment in internet technical support, project management, communications, human resources support and post secondary education. Through his municipal role on the Okanagan Regional Library Board, Ivan is presently a Director with the British Columbia Library Trustees Association. Married to wife Phaedra, Ivan has two children, Alexander and Mairin. Ivan Councillor Ivan Idzan enjoys cooking and reading. Member of following bodies: British Columbia Library Trustees Association Okanagan Regional Library Board Columbia Shuswap Regional District (alternate) Salmon Arm Chamber of Commerce Dev. and Planning Services Committee Transportation Parcel Tax Court of Revision Environmental Management Advisory Water/Sewer Frontage Tax Court of Revision Committee Water Use Efficiency Committe Ken was born and raised in Salmon Arm and graduated from Salmon Arm Senior Secondary in 1976. Over the years, he has visited most of Canada, the United States, Central America, Britain, Ireland and Europe. He lived in Ontario and Alberta for a time, but regardless of where he lived, Ken always maintained roots in Salmon Arm. Ken has a varied and diverse employment background with BC Tel, Northern Plastics and the forestry industry. He graduated in 1994 from the University of Victoria and Malaspina College with a Bachelor in English and History and a Bachelor in Education, majoring in Elementary Curriculum. Prior to Ken’s teaching career, he was a commercial diver for many years. Shortly after 11 graduation, Ken and his family returned to Salmon Arm where he has been a teacher for fourteen (14) years. Ken’s previous experience on Council from 1987 to 1988 has provided him with a unique perspective on current issues in our community. Councillor Ken Jamieson Ken and Pamela have been married for twenty-four (24) years and have three (3) children, Hannah, Grant and Nash. Ken loves to travel, read, play hockey, officiate high school basketball and spend time with his family, including new grandchildren. A sense of community has always been important to Ken and he values the cooperative spirit that Salmon Arm residents possess. He looks forward to the possibilities that lie ahead for our City and is proud to call Salmon Arm home.

Member of following bodies: Dev. and Planning Services Committee Social Issues Committee Downtown Activity Centre Transportation Parcel Tax Court of Revision Salmon Arm Nature Bay Enhancement Society Water/Sewer Frontage Tax Court of Revision

2008 City of Salmon Arm Annual Report Election Every citizen has a part to play in a 2008 Official Election Results Local Government Election. Local Government Elections are held every three (3) years in accordance with Mayor Candidates Number of Votes the Local Government Act which Boostma, Marty (Incumbent) Elected! 1,792 governs local government elections Nash, Charles 1,488 throughout British Columbia. Quali- 12 Kentel, Marg 1,378 fied electors in the City of Salmon Cooper, Nancy 1,089 Arm vote to elect one (1) Mayor, six (6) Councillors, and two (2) School Total Votes Cast 5,747 Trustees. The City of Salmon Arm uses elec- Councillor Candidates Number of Votes tronic voting machines. Voting for Cannon, Debbie (Incumbent) Elected! 3,306 candidates is still done by hand on Flynn, Kevin (Incumbent) Elected! 3,298 paper ballots, but the vote counting Harrison, Alan R. (Incumbent) Elected! 3,222 Jamieson, Ken Elected! 2,850 is done electronically. Manual counts Eliason, Chad (Incumbent) Elected! 2,645 of each and very vote are no longer Idzan, Ivan (Incumbent) Elected! 2,551 required, which means that unofficial Wickett, Ian 2,458 results are usually available within an Lavery, Tim 2,243 hour of the closure of the polls. Galbraith, Jeff 1,608 Collins, Wendy 1,428 Cameron, Lynn S. 1,372

School Trustee Candidates Number of Votes Johnson, Bobbi By Acclamation Saab, Michel By Acclamation

Voter Turnout

1996 1999 2002 2005 2008 Total Number of Eligible Electors 9,753 9,842 10,084 12,108 12,067 Ballots Cast 5,013 5,099 5,513 4,669 5,773 Percentage Turnout 51.4% 51.8% 54.7% 38.6% 47.8% Governance Structure 13

The City of Salmon Arm is governed Public participation is welcome ELECTORATE by an elected Council comprised and received through a number of of a Mayor and six (6) Councillors. avenues such as public meetings, CITY COUNCIL Mayor and Six Councillors Members of Council are elected public hearings, committees and AIRPORT COMMITTEE for a three (3) year term and each direct communication with Council One Representative represent the City at large; the and staff. Regular Council Meetings DEVELOPMENT AND PLANNING next municipal election will be in are held on the second and fourth SERVICES COMMITTEE Seven Representatives November, 2011. Monday of each month at 2:30 p.m. ENVIRONMENTAL MANAGEMENT City Council is a legislative body at City Hall, 500 – 2 Avenue NE. ADVISORY COMMITTEE Hearings on development applica- One Representative whose authority is set out in the SOCIAL ISSUES COMMITTEE Community Charter and Local tions and Statutory Public Hearings One Representative on bylaws are also held every second PARKS ADVISORY COMMITTEE Government Act. While Council is Three Representatives and fourth Monday at 7:00 p.m., charged with many responsibilities, SHUSWAP REGIONAL when applicable. Development AIRPORT COMMISSION it seeks to do together what we Four Representatives and Planning Services Committee cannot do individually. Their DOWNTOWN PARKING COMMISSION primary objective is to provide our Meetings are held on the first and One Representative COMMUNITY HERITAGE COMMISSION citizens with an opportunity to third Monday of each month at 8:00 One Representative participate in decision-making and a.m. The public is welcome to attend VARIOUS OTHER COMMITTEES provide services to the community. all sessions. Meeting agendas and minutes are available on the City’s CAO The provision of affordable services Carl Bannister is essential to a viable community website: www.salmonarm.ca. and must be conducive to the City Council appoints members of The above chart outlines how the economic climate. Council to various Standing Com- governance structure works. Four of the City’s basic goals can be mittees. These Standing Committees summarized as follows: forward their meeting minutes and subsequent recommendations • Citizen participation and input to Council for consideration at a into process; Regular Council Meeting. Council • Creating an efficient government; may approve, amend or defeat • Flexible planning process; and recommendations of a Committee. • Achieving local autonomy to the extent that citizens feel the City is making meaningful decisions. 2008 City of Salmon Arm Annual Report The Airport Committee is an eleven (11) member committee. Association for a total of a nine (9) comprised of one (1) Councillor, This committee was established to member Board. This commission one (1) Columbia Shuswap Regional provide input into park usage and is responsible for the operation, District Board member, the Airport development issues. maintenance and development of Manager, three (3) Airport users and The Shuswap Regional all properties acquired for off-street a City staff member. This committee parking purposes. Airport Commission is deals with policies, operations, comprised of four (4) members The Community Heritage maintenance, capital improvements appointed by Council, of which one Commission is comprised of and development issues at the Shus- (1) is a Councillor, and four (4) one (1) member of Council and 14 wap Regional Airport (Salmon Arm). members appointed by the Columbia local citizens. The Commission is The Development Shuswap Regional District. This appointed for the purpose of advising and Planning Services committee only addresses financial Council on heritage conservation Committee is comprised of all issues surrounding airport operations matters as well as undertaking and of Council and addresses issues and maintenance. providing support for activities affecting the City as a whole such as The Downtown Parking that benefit and advance heritage land use applications. conservation in the City. Commission is comprised of The Environmental one (1) member of Council, four There are other Boards and Select Management Advisory (4) members appointed by Council Committees that various Council Committee contains one and four (4) members appointed Members are appointed to from time (1) Councillor and is comprised by the Downtown Improvement to time. of seventeen (17) members from various organizations. This committee deals with all environmental issues such as water, sewage, air quality (burning bylaw), tree bylaw, pesticide use, etc. The Social Issues Commit- tee includes one (1) member of Council and representatives of a cross-section of services in Salmon Arm. The mandate of this committee is to review and provide recommendations to Council on specific issues that are prioritized within its scope and confirmed by Council. The Parks Advisory Committee contains three (3) members of Council for a total of The Community Heritage Commission CAO’s Message I am pleased to present the following Annual Report to the City of Salmon Arm Council and public, which comes after almost 11 years of my service with the City. Mayor and Council faced many challenges throughout the year. The City’s comprehensive financial framework provides for a long-term approach to infrastructure replacement. The report from the Director of Corporate Services will illustrate Salmon Arm’s strong financial position again this year. 15 The City of Salmon Arm has a commitment to continued strategic planning in order to control expenditures, create revenue sources, maintain conservative tax increases and maximize infrastructure. The City is fortunate to have a strong senior management team and a skilled, stable workforce to bring these plans to fruition. In 2008, the City continued its commitment to infrastructure programs and focused much attention, once again, on recreation and community consultation. The City added a key management position with the hiring of a Parks and Recreation Foreman. Council and staff will continue to strive to make Salmon Arm a prosperous and beautiful city to reside in. Chief Administrative Officer Carl Bannister, MCIP

Carl Bannister, MCIP Chief Administrative Officer

2008 City of Salmon Arm Annual Report Corporate Services Report Box 40, 500 - 2 Avenue NE Salmon Arm, British Columbia V1E 4N2

May 2009 16 In accordance with Section 98 of the Community Charter, it is with great pleasure that I present the City of Salmon Arm’s 2008 Annual Report. The consolidated financial statements for the year ended December 31, 2008, were prepared by City staff, pursuant to Section 167 of the Community Char- ter and in accordance with generally accepted accounting principles for local governments, as recommended by the Public Sector Accounting Board (PSAB) of the Canadian Institute of Chartered Accountants. The consolidated financial statements have been audited by BDO Dunwoody LLP Chartered Accountants in accordance with Canadian generally accepted auditing standards. The role of the auditor is to examine the City’s financial records and their opinion is expressed in the Auditors’ Report on page 68. Director of Corporate Services The Financial Services Division is responsible for preparation and accuracy Monica Dalziel, CMA, AAT of the financial statements, including all disclosures. Both the 2008 Financial Statements and Annual Report provides users with an overview of the ongoing financial and operational performance of the City. The City provides operating departments with monthly variance reports which facilitate an ongoing review of budgeted to actual costs for the current year. This review identifies when projects and operating costs are not on target, providing staff with an opportunity to adjust programs, revisit budget estimates and apprise management and Council of recommended corrective actions. 2008 Operating Results The General Operating Fund had a net year-end surplus of $17,462.79, which reflects a transfer of $216,000.00 to address the shortfall in snow removal and sanding expenditures and to replenish the reserve for same. The Regional Fire Training Centre had a net year-end surplus of $13,812.81, which was attributed to revenues being higher (i.e. facility and fire truck rental) and expenditures being lower than anticipated. The Downtown Parking Specified Area had a net year-end surplus of $577.73, which is attributed to parking lot maintenance expenses being lower than anticipated. The Wharf Specified Area had a net year-end surplus of $39,923.37, which was transferred to reserve to retire the wharf debenture at its ten (10) year anniversary date as opposed to the spending (i.e. infrastructure, major ratio. Each year, during the budget original twenty (20) year term date. park developments, reserves, etc.). process, Council struggles with The Water Revenue Fund had a net Based on the 2008 Financial Plan, balancing these important factors. year-end surplus of $124,853.19, the City of Salmon Arm should Some municipalities may have an which was attributed to: contribute between $3,108,290.00 ‘artificially’ low tax rate if they are • increased user fees (development and $6,216,580.00. The City has, on not maintaining adequate levels of and climate related), interest and average over the past five (5) years, capital spending. Municipalities with rental income; and contributed approximately 31% or ‘artificially’ low tax rates generally put • decreased administrative costs $3,339,215.00 of its tax dollars col- off dealing with their infrastructure such as insurance, overhead, dues, lected to capital spending and trans- needs and in later years are faced 17 staff training, etc. fers to reserves. In 2008, this ratio with deteriorating roads, nonexistent The Sewer Revenue Fund had a net increased to 32% or $3,939,965.00. reserves, significant tax hikes and year-end surplus of $163,981.60, The City continues to strive towards infrastructure that is behind generally which is attributed primarily to the increasing this percentage to direct a accepted replacement schedules. following: larger portion of tax dollars towards The City has developed a long range • increased user fees (development capital spending (such as new infrastructure plan which has been and climate related) and interest and upgraded infrastructure and evaluated by qualified independent income; facilities) as opposed to operational professionals. The City’s road • decreased costs associated with spending (i.e. maintenance). Issues infrastructure was re-evaluated in monitoring and testing as a result such as the economic climate of the 2008 and this Pavement Management of Interior Health Authority’s community, efficiencies in municipal Study indicated that the condition guidance and established monitor operations, community expectations, index rating of the City’s roads was and testing plan for bacteria infrastructure economics and safety ‘78’, down from ‘90’ in the year 2000. regrowth and chlorine residuals; play a key role in the outcome of this A decrease in the condition index • lower than anticipated costs relative to the Wastewater Pollution Control Centre (i.e. chemicals, energy savings, etc.) and the payout of debenture debt; and • reduced capital costs attributed to Wastewater Pollution Control Centre as a result of revised improvement plan. Capital Spending and Reserves Long term strategic planning developed in conjunction with public demand, input and expectations is critical to achieving the objectives of the local government. Generally, local governments contribute between 25% and 50% of their tax levy towards capital Election signs were plenty in the run up to the 2008 civic election 2008 City of Salmon Arm Annual Report rating indicates to the City that it have decreased by $1,353,944.00 Plan and related studies; must put more tax dollars into its for a total of $6,780,361.00. There • replacement of Syme Bridge; road infrastructure maintenance to is a certain level of capital spending • contingency for Snow and Ice stop or slow down this deterioration. from reserves that occurs annually. Removal; This re-evaluation provided the City In 2008 the City paid out a Sewer • payout of debenture debt on the with critical information regarding Utility debenture debt in the amount Wharf Reconstruction, Waterfront road condition indexes and road of $1.9 million of which $1.6 million Walkway and Civic Building; rehabilitation options and estimates came from Sewer Utility reserves, • construction of Trans Canada which may lead to a shift in road saving the City thousands of dollars Highway intersections; 18 upgrade priorities. While funding in interest costs. This would be • revitalization of 4 Street NE; levels have increased over the years, considered a special circumstance in • reconstruction of Shoemaker Hill/ the cost of a key product required terms of reserve expenditures. The Auto Road Extension; to maintain the road infrastructure City also expended funds on land • airport related projects (i.e. fuel (i.e. liquid asphalt, which is linked to undertake the 20/21st Street system, runway lighting, asphalt, to world oil prices) has increased NE/TCH Underpass project and etc.); and faster than the road infrastructure purchased a fire truck. • wharf/marina dredging. maintenance budget. The City’s The City has established reserves for In 2008, transfers from the reserve spending level in future years will the replacement of both protective accounts were made to complete need to increase to sustain the road (i.e. fire and police) and public works capital projects (i.e. reconstruction infrastructure at acceptable levels equipment. As part of the City’s of 24 Avenue and North Canoe on an ongoing basis. The Pavement strategic financial planning each year, Wharf; purchase of office equipment, Management Study indicates that to based on the estimated life and the Zamboni and various parcels of land; maintain a condition index rating of usage of the equipment, funds are set construction of public works storage ‘78’ the City should be spending $2.5 aside in a reserve to replace equip- building and Jackson Field Club- million annually on road infrastruc- ment when its useful life is finished. house; and various airport related ture maintenance. In 2009, the City This eliminates the borrowing of upgrades, etc.) and for operational allocated $989,250.00 towards road funds for equipment replacements, shortfalls (i.e. policing costs, snow infrastructure maintenance, up from delaying of purchases due to lack and ice removal, Sunwave Centre, $750,080.00 in 2008. of funding, and/or significant tax etc.). During times of budget cutbacks, increases. These reserve accounts are utilized capital spending and transfer to The City’s Reserve Accounts have similar to a savings account. The City reserves tend to be an easy target, as increased by $721,082.47 resulting in contributes a predetermined amount they are not readily apparent to the a year-end balance of $5,759,304.51. to the reserve account on an annual public. Snow removal, on the other This overall increase is attributed basis and, once the funds required hand, has an immediate and direct to the collection of developer con- are accumulated, the City undertakes impact on the public and tends to tributions to future works (i.e. the the works. Some reserve accounts are generate more public feedback. The developer portion of a sidewalk, road, put in place to address unanticipated City of Salmon Arm must take a cau- watermain, etc.) and the transfer to operating shortfalls, as was the case tious approach to ensure that both the reserve for specific projects and in 2008 wherein ongoing heavy transfer to reserves and maintenance building replacements such as: snowfalls resulted in a transfer from of infrastructure are adequate for our • acquisition and upgrade of down- the snow and ice removal reserve community. town parking lots; of $100,000.00 to supplement the The City’s statutory Reserve Funds • review of the Official Community budget provision. Long Term Debt civic building (2006), water pollu- capacity ratio is approximately 60% Long Term Debt has increased by tion control centre upgrade (1998)), of the prescribed limit. $6,842,273.00, as a result of two wherein a predetermined amount is The outstanding debenture debt at (2) new debenture borrowings set aside annually to allow the City to the end of 2008 for each of the City’s (construction of the Water Treatment retire these debentures early, saving funds is: the City hundreds of thousands of Plant ($9,000,000.00) and purchase • General - $17,753,713 dollars in interest. of lands for cemetery and recre- • Water - $11,733,848 ational purposes ($500,000.00)). The City’s long term debt falls under • Sewer - $ 3,012,636 The City has practiced good fiscal two (2) classifications – General management of its debt load over debt and Utility debt. General debt 19 the past several years and managed is funded through general taxation to reduce this debt substantially by while Utility debt is self-liquidating taking advantage of early payout and repaid through water and sewer opportunities. In 2008, the City paid frontage taxes. out a debenture debt in the Sewer The borrowing limit established Utility Fund of $1.6 million (princi- pursuant to Provincial Legislation pal) in addition to reducing its overall is based on the City’s ability to pay. debt load by $1,058,060.00. The City Municipalities are empowered to has embarked on a number of payout borrow to a maximum of 25% of initiatives with respect to several City revenues. With the onset of the ‘new’ debentures (i.e. wharf reconstruction 2008 debenture debt including the (2001), waterfront walkway (2005), Water Treatment Plant, our debt

% of Expenditures 5

0 2001 2002 2003 2004 2005 2006 2007 2008 Year

This graph reflects that principle and interest payments on long term debt over the past eight (8) years are, on average, 12.6% of the total expenditures of the City. Syphon Creek Water Falls 2008 City of Salmon Arm Annual Report

Grants The City is proactive in pursuing grant initiatives and At the time of writing this report, the City had successfully programs and as such was successful in securing the secured the followings grants: following grants: • Provincial Grant (West Nile Risk Reduction Initiative) • Community Works Fund (Various Road, Sidewalk and - $19,370.00; Park projects) - $263,190.00; • Provincial Grant (Watershed Protection Plan) • Municipal Energy Baseline Information/Assessment - $10,000.00; 20 Grant - $10,000.00; • Provincial Grant (Trees for Tomorrow) - $13,500.00; • BC/Canada Infrastructure Program (Water Treatment • Provincial Grant (Arterial Street Lighting) - $1,850.00; Plant Construction) - $6,560,000.00; • Provincial Grant (Wastewater Treatment Plant – Energy • Provincial Grant (Industrial Park – Wastewater Treat- Recovery Study) - $10,000.00; ment Study) - $10,000.00; • 2010 Legacies Now (Spirit of BC Week) - $7,250.00; • Provincial Grant (Industrial Park – Sewage Collection • BC Recreation and Parks Association (Spirit of BC System) - $10,000.00; Week) - $300.00; • Provincial Grant (West Nile Risk Reduction Initiative) • FCM – Green Fund (Wastewater Pollution Control - $25,825.00; Centre – Nutrient Recovery Field Test - Study) • Provincial Grant (Arterial Street Lighting) - $1,850.00; - $49,750.00; • Provincial Grant (Wastewater Pollution Control Centre • Strategic Community Funds (Small Communities – Pilot Nutrient Recovery Study) - $10,000.00; Grant) - $224,995.00; and • BC Spirit Squares (Community Plaza in front of the • Strategic Community Funds (Traffic Fine Revenue City Hall/Law Courts Facility) - $290,000.00; Sharing Grant) - $171,495.00. • BC Spirit Squares (Grand Opening of the Community The City is in a good financial position and strives to be Plaza of the City Hall/Law Courts Facility) - $2,465.00; innovative and creative in terms of service delivery that • Community Tourism Grant (Jackson Field Clubhouse) reflects Council priorities and community expectations. - $67,895.00; The City continues to be accountable in spending, sensi- • BC Heritage Branch (Community Heritage Strategic tive to public needs and aims to preserve community Plan) - $10,000.00; infrastructure while balancing the economic conditions of • Public Transit Infrastructure Program (Bus Shelters/ the community. Bike Rack) - $47,025.00; • Canada/BC Municipal Rural Infrastructure Fund (Water Reclamation Facility) - $100,000.00; • Canada/BC Municipal Rural Infrastructure Fund (20/21st Street NE/TCH Underpass) - $2,000,000.00; • Strategic Community Funds (Small Communities Grant) Director of Corporate Services - $196,890.00; and Monica Dalziel, CMA, AAT • Strategic Community Funds (Traffic Fine Revenue Sharing Grant) - $163,200.00. Excellence in Financial Reporting

The City of Salmon Arm received a national award for its 2007 Annual Report. This nationally recognized achievement was awarded by the Government Finance Officer’s Association (GFOA) of the United 21 States and Canada in recognition of the City of Salmon Arm’s financial accountability, stewardship responsibility, transparency and quality in financial reporting. “The Canadian Award for Financial Reporting recognizes excellence in governmental accounting and financial reporting and represents a significant accomplishment by a municipal government and its management” quotes GFOA. It recognizes and encourages excellence in reporting and producing high quality financial reports. The City of Salmon Arm’s 2007 Annual Report has been judged by impartial Canadian Review Com- mittee members to meet the high standards of the program, including demonstrating a constructive “spirit of full disclosure”. The Canadian Award for Financial Reporting Achievement has been awarded to the Director of Corporate Services, Monica R. Dalziel, CMA. Dalziel advises that it takes a dedicated team from the City of Salmon Arm to meet the stringent financial requirements of the Canadian Award for Financial Reporting. Dalziel also

2008 City of Salmon Arm Annual Report adds that the City of Salmon Arm is fortunate to have such high caliber staff that can produce a superior standard in financial reporting which enhances the credibility of the City of Salmon Arm’s political and administrative management. A Canadian Award for Financial Reporting is valid for one (1) year 22 only. This 2008 Annual Report has been compiled to confirm to the Canadian Award for Financial Reporting program guidelines and will be submitted to the GFOA.

 Diana Lehman The City of Salmon Arm received the Canadian Award for Financial Reporting for the 2007 Annual Financial Report. This is the first year the City has received this award. Community Profile 23  Peter Barton Regional Context over the years has resulted in the 62, with the average age being 46. Salmon Arm is located in the southern formation of an attractive, bustling, Population growth continues at interior of British Columbia on the compact community surrounded an average annual increase of 1%, southwest shoreline of the extensive by thousands of hectares of arable according to data from Statistics Shuswap Lake system. With ap- farmland, green space and natural Canada and BC Statistics. This proximately 17,000 residents, Salmon shoreline. slow, yet steady, growth rate does Arm is the largest urban centre in Economy and not coincide with the record setting the Columbia Shuswap Regional Demographics pace of construction ($53 million District. It serves as the commercial, According to Census Canada (2006), in building permit values for 2008 cultural and administrative hub for the median age of Salmon Arm’s compared to $66 million in 2007). an additional 45,000 residents of the population was 46 compared to the The number of single family dwell- Shuswap Lake region. Located at the provincial median age of 41. The fol- ings constructed in 2008 was 77 junction of the Trans Canada High- lowing is a breakdown of age cohorts compared to 135 in 2007. Over 126 way and Highway 97B, Salmon Arm as a percentage of Salmon Arm’s total multi-family residential units were is a one-half day drive to Vancouver population: approved in 2008. or Calgary and a 70 minute drive to • 23% under the age of 19; Housing prices are currently higher Kelowna or Kamloops. • 18% between the ages of 20-39; than previous years and the vacancy Geography • 30% between the ages of 40-59; rate remains near 0%. As is the case With a land base of 155 km², Salmon • 22% between the ages of 60-79; and with other prosperous regions of BC, Arm is a relatively large municipality • 7% over the age of 80 this trend has brought with it the by area with most of the population The 20-30 cohort was 7% less than the challenge of affordable housing. The concentrated within a few kilometers provincial total of that same group, average assessed value of a dwelling of the Trans Canada Highway and while the percentage of the population in Salmon Arm is $302,060.00. the downtown core. The surrounding of Salmon Arm over the age of 60 was As a percentage of workforce, the terrain varies from the low lying 4% higher. top (5) five categories of employ- marsh flats of Salmon Arm Bay to the The total number of females (8,495) ment are: 1) retail trade (14%), 2) extinct volcanic peak of Mt. Ida and outnumbered males by 975, with business services (13%), 3) health the ridge lines of Fly and Larch Hills. a noticaeably higher proportion of care and social services (12%), These highlands form the Canoe females over the age of 60. 4) manufacturing (11%), and 5) Creek and Salmon River watersheds, The City has a dedicated and stable construction (9%), according to which empty into Shuswap Lake. workforce ranging in age from 22 to Statistics Canada (2006 Census). Sustainable land use planning 2008 City of Salmon Arm Annual Report Active Life-Style state-of-the-art skateboard park was Community constructed at Blackburn Park. A The region remains popular for Master Plan for Blackburn Park will summer vacationers and is becoming be completed in 2009 which will lead increasingly known for its all-season into the development of a Life Trail activities. Salmon Arm is continually System and new washroom facilities. attracting new residents seeking a Soccer is also a popular sport for small town life-style with its host of thousands of youths and adults. The active recreational amenities typically Little Mountain Sports Complex 24 found in larger centres. boasts three (3) fields and a In the winter, four (4) major down- clubhouse and is complemented by hill ski resorts are all located within the football regulation sized soccer a two (2) hour drive from Salmon field located in Blackburn Park. In Arm. Locally, the surrounding hills August the annual Salmon Arm provide world renowned cross- Roots and Blues Festival attracts country skiing and snowmobiling music lovers and musicians from all terrain. Within the City, there is a around the world. This festival is one curling club, squash and racquetball of many held throughout the year courts, fitness centres, an indoor which attest to Salmon Arm’s taste community pool and gym, two (2) for cultural and recreational events, NHL-sized ice rinks, an indoor volunteerism and its reputation as a soccer arena and numerous service fun place to be. Youth and adult soccer is very clubs. Of course, playing and watch- popular in Salmon Arm ing ice hockey in the Sunwave Centre remains a popular winter sport. Residents and visitors can choose 2008 Salmon Arm Statistics to relax in the warm season, go bird Elevation 358 m watching, hiking, biking, camping Area 18,541 ha and boating. They can also play Population 16,993 golf and tennis on Salmon Arm’s Voters List (2005) 12,000 nationally renowned golf course and high quality tennis courts. The City Water Mains 203 km completed a new tennis and multi- Water Hydrants 834 use courts, including a clubhouse, Water Service Connections 6,294 under the joint use agreement Storm and Sanitary Mains 237 km between the City and School District Sanitary Service Connections 4,953 No. 83. Fletcher Park has evolved Surfaced Roads 206 km into a multi-purpose play area Gravel and Earth Roads 33 km which features new and engaging Building Permits Issued 382 playground equipment that comple- ments the children’s spray/splash Value of Building Permits $53,522,880 park on the adjoining property. A Business Licenses Issued 1,299 City Officials 25 Salmon Arm Senior Managers: Monica Dalziel, Corey Paiement, Carl Bannister, Brad Shirley and Dale McTaggart

2008-2011 Council Municipal Auditors Mayor - Marty Bootsma BDO Dunwoody LLP Councillor - Debbie Cannon Norbert Frese, CA Councillor - Chad Eliason Chartered Accountants and Consultants Councillor - Kevin Flynn 201 - 571 - 6 Street NE Councillor - Alan Harrison Salmon Arm, BC V1E 1R6 Councillor - Ivan Idzan Municipal Bankers Councillor - Ken Jamieson Bank of Nova Scotia Salmon Arm Senior Management Team Vicki Green, Branch Manager Chief Administrative Officer: Carl Bannister, MCIP 391 Hudson Avenue NE Director of Corporate Services: Monica Dalziel, CMA, AAT Salmon Arm, BC V1E 4N6 Director of Engineering and Public Works: Dale McTaggart, P.Eng. Municipal Solicitors Director of Development Services: Corey Paiement, MCIP Fire Chief: Brad Shirley Fulton and Company RCMP Staff Sergeant: Kevin Keane 300 - 350 Landsdowne Street Kamloops, BC V2C 1Y1 Police Force Royal Canadian Mounted Police Kevin Keane, Staff Sergeant 1980 - 11 Avenue NE Salmon Arm, BC V1E 2V5

2008 City of Salmon Arm Annual Report Organizational Chart

CHIEF ADMINISTRATIVE OFFICER / CORPORATE OFFICER

Administrative Assistant DIRECTOR OF CORPORATE SERVICES RECREATIONAL SERVICES 26 Managed by Shuswap Recreation Society Manager of Information Services

GIS Coordinator Receptionist/Cashier/Booking Clerks

Manager of Financial Services Arena Icemen

Accountant Aquatic Staff

Accounting Clerks Part Time Staff

Legislative Services Custodial Staff

Legislative Clerk Part Time Staff

Part Time Recreation Assistant DIRECTOR OF DEVELOPMENT SERVICES Clerk Typist II ROYAL CANADIAN MOUNTED POLICE Managed by Staff Sergeant Planning and Development Officers Traffic Clerks Manager of Permits and Licensing Court Liaison / Exhibit Custodian Building Inspectors Bylaw Enforcement Officer MANAGER OF HUMAN RESOURCES Middle Manager reports to CAO Customer Service Representatives DIRECTOR OF ENG. & PUBLIC WORKS File Clerk Clerk Typist II FIRE CHIEF City Engineer Administration and Safety Officer Engineering Technicians Training and Operations Officer Manager of Public Works Fire Prevention Officer Foreman, Roads & Transportation Dispatchers Roads & Transportation Staff Part Time Receptionist / Typist Foreman, Utilities

Utilities Staff Chief Operator / Manager Water Treatment Plant Foreman, Parks & Recreation

Parks & Recreation Staff Chief Operator / Manager Wastewater Treatment Facility Operators Services and Operations

Municipal Services and The City of Salmon Arm is responsible for the provision of a wide variety of Operations local government services and regulatory duties. These include: Council, through both the Short and Corporate Services City Council Long Term Financial Plans, estab- Legislative Services lishes objectives for a twenty (20) Financial Services 27 year period. A Public Budget Meeting Information Technology Human Resources is held annually to provide Council Customer Service with input from the community on Protective Services Fire Prevention and Protection local issues. Following this consulta- Fire Inspections tive process, Council directs staff to Police Protection draft the current year’s financial plan. Building Permits and Inspection In the following sections, a summary Business Licensing of some of the objectives directed by Dog Regulation and Licensing Bylaw Enforcement Council and accomplished by staff is Emergency Planning provided. Also included are objec- Environmental Services Baker Cemetery tives that are to be accomplished Mt. Ida Cemetery during 2009 and 2010. A summary Transportation Services Roads and Streets of how the City accomplished these Sidewalks objectives will be identified and Drainage and Storm Sewers reported in the 2009 Annual Report. Snow and Ice Removal Spring Cleanup The performance measurement that Street Lights will be used to determine whether Transit the objectives have been met is – Downtown Parking objective achievement. Airport Council looks forward to implement- Community Planning Heritage Preservation City Planning and Development ing customer satisfaction surveys and Land Use Regulation the corresponding feedback from the Signage and Banners public will apprise the City on how Parks and Recreation Parks and Recreation Services well it is accomplishing its objectives. Trail Maintenance Town Centre Beautification Cultural Services Recreation Centre Programs and Rentals Swimming Pool Squash Courts Sunwave Centre Water Distribution Water Reservoirs and Pump Stations Disinfection Transmission and Distribution Sanitary Sewer Sewage Collection Sewage Treatment and Disposal Biosolids Management 2008 City of Salmon Arm Annual Report 28 Corporate Services  Eric MacDonald The City’s main structure is defined towards the same goals and objec- Corporate Services is responsible in the Corporate Services Depart- tives as Council. Council meetings for five (5) key areas within the ment and this department guides and minutes are coordinated through Organization: Legislative Services, the rest of the Organization. One this department, which is also Information Services, Customer important priority of the Corporate responsible for communicating the Service, Financial Services and Services Department is to promote activities of Council. Human Resources. a positive image in an effort to foster an open and approachable government. The Chief Administrative Officer (CAO) is the head of the Organiza- tion and is statutorily appointed under the Community Charter pursuant to Sections 147 and 148. The CAO is responsible for the overall management of City operations and programs and provides guidance and direction to Senior Managers. This position is the link between Council and operations. The CAO assists Council in estab- lishing and implementing policies through municipal staff and ensures that all departments are working

The Spirit of BC Train came through Salmon Arm on June 19, 2008 Legislative Services

Legislative Services is responsible for and minutes of Council to allow the insurance claims through an Insur- the statutory obligations under the direction of Council to be carried ance Risk Management and Claims Community Charter. This division out. They provide timely and accurate Committee, including the self insur- prepares and distributes the Council information to Council to facilitate an ance program. It ensures the proper agendas and minutes and notifica- effective decision-making process. conduct of municipal elections tions for public hearings on Official Legal and administrative services and referenda. Legislative Services 29 Community Plan and Zoning Bylaw provided by this division include the manages the corporate document amendments, pursuant to the Com- preparation and execution of leases, management system, City Policies munity Charter. agreements and legal documents and Manual and completion of the City’s Legislative Services provides development of bylaws, policies and Annual Report. legal and administrative support to procedures, etc. This division man- Inquiries under the Freedom of Infor- City Council; it is responsible for ages the City’s property and liability mation and Protection of Privacy Act recording resolutions, decisions insurance portfolio and handles all are handled through this division.

Achievements • Development of new select committee – Pesticide Use of the Controlled Substance – Safe Premises Bylaw; (Select) Committee; • Preparation of lease agreements and associated fees for • Executed Visitor Information Centre contract for three (3) waterfront and aquatic property for commercial operation; year term; • Execution of Latecomer Agreement for excess/extended • Processed six (6) formal Freedom of Information and services in Lakeview Meadows; Protection of Privacy requests; • Processing and execution of two (2) Revitalization Tax • Re-negotiated three (3) Commercial Airport Leases for five Exemption Agreements for properties upgraded in the (5) year term; downtown area; • Undertook RFP process and executed the Airport Manager • Developed an informational civic calendar regarding contract for 3 year term; important dates to remember (i.e. landfill hours, due dates, • Executed Joint-Use Agreement with School District No. 83 sprinkling dates, etc.); for public facilities, parks, and fields; • Undertook and awarded winners of City of Salmon Arm • Exercised first renewal for a five (5) year term available to the Photo Contest; Federal Government under the original lease agreement for • Reviewed and amended Revitalization Tax Exemption Bylaw; RCMP Detachment; • Successful negotiation of waterfront and aquatic property for • Executed one (1) year extension to the Central Dispatch commercial operation; contract; • Successful negotiation and execution of Janitorial contract for • Corporate Services Clerk continued development with City Hall/ Law Courts facility; respect to Freedom of Information and Protection of Privacy • Undertook preliminary research and investigation of local by attending training session; service area improvements for water system extension in the • Installation and development of a public education system in South Gleneden area; the Customer Service Centre; • Participated in the successful recruitment of a Staff Sergeant • Assembled and acquired lands for the construction of the for the Salmon Arm RCMP Detachment; 20/21 Street/TCH Underpass; • Completed outstanding millwork in City offices; • Processed three (3) residential dwellings under the provisions • Installed fire suppression in Computer Server Room;

2008 City of Salmon Arm Annual Report Achievements - Continued

• Researched and investigated the implications associated • Undertake paid on call firefighter remuneration survey; with the implementation of internal online agenda, minute • Purchase gifts for Inashiki, Japan exchange; recording and action list; • Development of public information brochures with a view to • Undertook Picture BC; promoting public awareness of local government processes • Acquired future cemetery property; and City of Salmon Arm services and projects (i.e. fire • Successfully applied and secured transit grants to purchase services, sprinkling, pesticide use, etc.); additional transit buses, transit shelters and bicycle racks; • Review and reorganization of City leases and contracts; • Updated Council Orientation binders; • Finalize the 2008 General Local Government Election 30 • Established Integrated Management Team Meetings; including destruction of election materials in accordance with • Completion of Transportation of Dangerous Goods and the Local Government Act; Truck Route Bylaws; • Review and update of Municipal Ticket Information and Fee • Successfully awarded Canadian Award for Excellence in for Service Bylaws; Financial Reporting for the 2007 Annual Report; • Development of Corporate Strategic Plan; • Reviewed and amended election bylaws; • Review proposed service level change regarding local RCMP • Prepared new election policy and procedure manuals; coverage for neighbouring communities (Sicamous and • Undertook the 2008 General Local Government Election; Chase) initiated by the Provincial Government; • Successfully negotiated and executed an extension to the • Review City’s Annual Report to incorporate a lifestyle flair; Municipal Servicing Agreement with the Adams Lake Indian • Development of additional Corporate Services policies and Band (i.e. transit and snow removal services); procedures (i.e. recycling procedure, bylaw preparation, road • Reviewed and indexed City bylaws; closures, etc.); • Successful completion of two (2) courses in local government • Prepare Business Improvement Area renewal bylaw and administration by Administrative Assistant; and undertake elector assent process; • Tender and execution of Animal Control contract. • Initiate renewal of the Salmon Arm Museum and Heritage Association lease and fee for service contract; Goals • Review and prepare new funding agreement with the Fletcher • Complete engineering review of the South Gleneden Water Park Seniors Resource Centre; System and undertake elector assent process for local service • Investigate other public facilities, parks and fields with a view area; to expanding the Joint-Use Agreement with School District • Organize general and secure filing room and destroy all No. 83; records in accordance with Record Retention policy; • Implementation of BC Climate Change Charter • Train Corporate Services staff in Union Negotiation; recommendations; • Continue staff training in local government administration; • Development and negotiation of two (2) long term Com- • Update the public education system on City services and mercial Airport Leases; projects in the Customer Service Area; • Conduct customer satisfaction surveys; • Apply for BC Building Grant for sewer extension for 30 Street • Review and update Cemetery Operation and Maintenance and 13 Avenue SW and undertake elector assent process for Bylaw and associated forms; local service area; • Electronically inventory cemetery burial information; • Apply for the Canadian Award for Excellence in Financial • Research electronic central filing system options; Reporting for the 2008 Annual Report; • Preparation of a Freedom of Information and Protection of • Continue to work on the City’s communication strategy: Privacy operating manual; and • Review corridor lighting in City Hall/Law Courts facility. Information Services

The role of the Information Services and supports the various applications business systems run on the com- Division is to provide reliable, stable and processes of the municipality puter network, including the City’s and current technology systems to and its interaction with the citizens financial software, which includes all City departments. This division of Salmon Arm. property taxation, payroll, utility maintains all servers, workstations, The municipal network consists of a billing, general ledger, budgeting, firewalls, printers, digital cameras, Gigabit network, 100MB Fiber Net- accounts payable, purchase orders, 31 scanners, telephones, cellular phones, work and wireless redundant ether- bank reconciliation, business and pagers, security systems, Geographic net network at five (5) remote sites. pet licensing and the Geographic Information Systems (GIS) as well as Two (2) sites are accessed solely via Information System (GIS). the corporate website. a wireless radio network link. Our Other services include the audio/vi- Our vision is to position the City Voice Over Internet Protocol (VoIP) sual system in Council Chambers, file with a predictable and balanced phone system and data traffic run on and print services, corporate website approach to managing technology this network. City staff utilize desk- and strategic information technology where all departments can deliver top computers for word processing, (IT) planning and system security services to their staff and the resi- spreadsheet, database access, desktop such as firewalls, e-mail security and dents and businesses of Salmon Arm. publishing, e-mail, internet access, intrusion prevention Information Services coordinates and drafting and map production. In- Recognizing the important role IT manages short and long term strate- formation Services staff support the systems play in the daily operation gic planning, acquisition of corporate Microsoft Office suite of products on of the City, high availability and computer equipment, software and the Windows XP operating system. business continuity of information services and telecommunications The Information Services Division systems is a key priority in the IT equipment and services. This ensures provides computer-related technical service delivery mechanism. Where the effective operation of the City’s support to all City departments. required and cost effective, Informa- information services infrastructure Many different enterprise-wide tion Services strives to implement products with a maximum amount of redundancy which provides a quick response solution to recover from serious failures, minimizing lengthy system outages and lost productivity. The demand for information from both our internal and external customers continues to encourage the need for technology solutions. Our diverse group of users drives the need for these tools to ensure their effectiveness in sustaining the requirement for efficient fiscal management and decision-making.

View from webcam at Shuswap Regional Airport  Airspeed Wireless 2008 City of Salmon Arm Annual Report Achievements • Implemented internet services for property owners who • Expand the public education display of various city services wish to remit their payments and view transactions for utility in the Customer Service Centre; accounts online; • Research the viability of publishing Council Meetings on the • Purchased laser printer for Engineering Department; City website; • Investigated and implemented a City wide backup solution; • Continued development of the GIS Coordinator in the • Implementation of SCADA solution; Photoshop software program; • Established access by Recreation staff to the City’s • Undertake computer workstation rollover for 85 computers; intrawebsite; • Evaluate the condition of the City’s corporate network servers 32 • Installed three (3) webcams at the Shuswap Regional Airport and associated technology with a view to extending useful life; (Salmon Arm); • Implement maintenance management software for Civic • Purchased two (2) new photocopiers for City Hall with the Building equipment; ability to scan, print, e-mail, and photocopy; and • Review wireless wide area network strategy to address • GIS Coordinator’s successful completion of Design Concepts stability issues; and Indesign programs. • Review City’s backup process with a view to streamline; • Investigate and evaluate Microsoft Enterprise Agreement; Goals • Research and create short video clips of community assets • Development of an Information Services Operational such as amenities and recreational opportunities for inclu- Manual; sion on the City’s website and the local public information • Undertake independent System Audit; channel; • Develop procedures to bring down servers gracefully in the • Implement Virtual City Hall and online services which event of power outage; include easy electronic access to: • Acquire portable air conditioning system (backup) for server • claim the Provincial Home Owner Grant; room; • review outstanding balance and transactions of property • Purchase two (2) new photocopiers (Wastewater Pollution tax account; and Control Centre and Water Treatment Plant) with the ability • inquire into property assessments, civic addresses, legal to scan, print, e-mail, and photocopy; descriptions, etc. • Implement wireless internet at the Shuswap Regional Airport • Develop and undertake RFP for City website with a view to (Salmon Arm); reviewing options associated with presentation, navigation • Update voice recordings of various city services on the City and functionality options; Hall telephone “Please Hold” prompts; • Replace SCADA servers at the Water Treatment Plant, • Installation and programming of new audio/visual monitor in Wastewater Pollution Control Centre and three (3) Pump Council Chambers; Stations; and • Investigate options with respect to summarizing City survey • Research and implement improved communication venues, results; both internally and externally.

View from Kault Hill 1st.

2 AVE. SE

1 7 th 3 AVE. SE ST Geographic Information . S. Services 33 E. Our spatial Geographic Information Systems (GIS) database provides support to Engineering, Develop- ment Services, Public Works, and Finance Departments for reporting and map generation. In addition, a public interactive mapping system is available on the City’s website with the capability to search for zoning, legal descriptions and assessments. Geographic Information Systems is an integral component of the City’s Information Services Division. GIS has become a significant and essential database which is relied upon by both staff and customers alike. Internet mapping application

Achievements • Utilize Global Positioning System to identify trees, in-ground • Continued collection and cataloging of data for the Document garbage containers and remaining manholes for integration into Management System (building permits and service cards); GIS; • Integrated scanned utility service card information into • Undertake cost/benefit analysis associated with executing a MapWizard. MapWizard allows the user to locate properties three (3) year support agreement with GIS Software supplier; by address, legal plan number, roll number, etc. Residents can • Investigate and evaluate the benefits of entering into an agree- view assessment and property tax information on any property ment with Integrated Cadastral Information Society to share and located within the City of Salmon Arm; integrate GIS data; • Conducted two (2) surveys (internal and select business group) • Completion of cemetery mapping; on the usefulness and functionality of the City’s website; • Upgrade Otho-photos (detailed aerial photographs of the City) • Commenced GIS and MapWizard software upgrade to improve and integrate into GIS. This enables the City to identify almost efficiencies and produce better quality maps; and every above-ground feature, including hydrants, street lights, • Gathered coordinates for approximately 400 manholes utilizing catch basins, manholes, structures, etc.; the Global Positioning System and imported this data into GIS. • Investigate viability and costs associated with integration of GIS Goals in Public Works utility vehicles; and • Continue data collection for uploading into the Document • Completion of GIS software upgrade to improve efficiencies, Management System; functionality and access. 2008 City of Salmon Arm Annual Report 34 Customer Service  Neil Blackbeard The City recognizes the importance calendar for staff to effectively com- transformed the traditional style of its customers and endeavours to municate absences to customers; of segregated customer service by provide quality service in a timely • implementation of online function (i.e. building in one area, and efficient manner. Staff strives to customer services which includes cash payments in another, etc.) to provide customer service that reflects easy electronic access to utilities, a ‘one stop shopping’ concept in a the growing and changing needs of accounts receivable, property tax centralized location. This concept our citizens. accounts, tax certificates and the encourages teamwork, which has a Some of our customer service ability to claim the provincial home positive impact on customer service. initiatives include: owner grant through the City’s A major goal in this new service • better public access to Mayor, website; initiative is to provide consistent, Council and staff via direct tele- high quality service to our customers • modification of employee work phone number contact; and better utilize our limited staff schedules to ensure departmental resources. The Customer Service • implementation of a customer availability during all business hours; service procedure to ensure timely Representatives provide information • requirement for City employees to response to customer inquiries via and assistance in building inspection, wear identification badges; and e-mail or telephone, including the cash payments, taxation, transit, pet daily update of employee voicemail • development of informational and business licensing, etc. and automatic e-mail messages brochures to promote City services. The City strives to provide friendly, during employee absences; The City has embarked on a new efficient and accurate service to all • creation of an employee absence customer service model which has customers at all times.

Achievements way of enhanced internal development services and property • Continued success of Customer Service Centre model to taxation workshops; provide consistent, high quality service to our customers • Formal internal training on specific services provided by the (including communication brochures, public education City (i.e. Pesticide Use Control Bylaw); display, enhanced telephone information line, etc.); • Attendance of Customer Service Representatives at workshop • Formal internal training on specific services provided by the on Basics of Assessments and Property Taxation; City; • Through customer feedback and satisfaction surveys, etc., • Recruitment and training of a full-time and a relief Customer monitor our services to ensure quality; Service Centre Representative; and • Continue to expand public education through printed • Promotion of public education through visual displays (i.e. brochures, displays, civic calendar and enhanced website 20/21 Street/TCH Underpass, Salmon Arm Museum, etc.). information; and Goals • Conduct a Customer Service Centre team building workshop to promote communication, decision making, productivity • Additional training of Customer Service Representatives by and accountability. Financial Services

The Financial Services Division is tional and capital budgets, setting of plan for our community. involved in almost every aspect of annual property tax, water and sewer Financial Services takes a leadership municipal activities. Consequently, rates, annual financial statements, role in Emergency Management. For Financial Services is not only a long term financial plans, invest- example, in both the 1998 and 2003 busy division, but a complex one. ments, public bodies report, etc. This wildfire events, this division played Customer service plays a key role as division is responsible for the admin- a key role in coordinating the dona- 35 does strategic planning. The divi- istration of various legislation such as tion process, tracking expenditures sion provides financial expertise, the Provincial Home Owner Grant at the Emergency Operation Centre, information, guidance and advice Act, Tax Deferment Act, School Tax execution of various contracts such on day-to-day operational matters Act, etc. This division is active in the as communications, volunteers, etc. to internal (Council, Managers and preparation and dissemination of The Financial Services Division Departments) and external (taxpay- information, providing both technical develops and implements financial ers, developers, etc.) customers. The and financial advice to the organiza- controls which safeguard City assets Financial Services Division develops tion. Monthly reporting is provided (i.e. the collection and expenditure of financial policies and procedures by a team of qualified and educated funds) and prevent fraud and error. which assist Council and guide staff professionals who, on an ongoing This division is staffed by four (4) in shaping the direction of the orga- basis, participate in related skill ad- accounting clerks, an accountant nization. vancement sessions. and a Financial Services Manager. Staff provide accurate and full dis- Long term growth management strat- They are responsible for processing closure on the financial affairs of the egies such as the Long Term Finan- invoices, payroll for approximately City as set out in the Community cial Plan, Five (5) Year Capital Plan 125 full and part time staff, calcula- Charter and Local Government Act. and the Long Term Equipment and tion and collection of property taxes This information includes annual Infrastructure Replacement Plans are and utilities, preparation of annual municipal reporting forms, opera- developed and implemented to better budgets, etc.

Property Tax Pre-Payment Authorization notices ready to be mailed out Achievements • Launched, trained and advertised online services which • tax certificates. include easy electronic access to: • Reconciliation of large scale projects including grant and • status and transactions of utility accounts; long term debenture components (i.e. 20/21 Street/TCH • utility bills; and Underpass project, water treatment plant, etc.); 2008 City of Salmon Arm Annual Report Achievements - Continued • Reviewed, analyzed and undertook options to facilitate land • review outstanding balance and transactions of property tax acquisitions for the construction of 20/21 Street/TCH account; and Underpass project; • inquire into property assessments, civic addresses, legal • Reconciled and submitted BC Spirit Squares Grant (City Hall descriptions, etc. Square) and Local Motion Grant (Fletcher Park Playground); • Implement segment reporting (financial statements); • Successfully prepared and met the requirements for the • Recruitment of a part-time Accounting Clerk (accounts Canadian Award for Excellence in Financial Reporting for the payable); 2007 Annual Report; • Undertake new reporting requirements for the Strategic 36 • Launched WorkSafe BC ‘web-based’ reporting system; Community Investment Funds; • Established and implemented a revised budget process; • Prepare temporary water use permit, procedure and policy; • Reconciled and submitted various study grant claims includ- • Prepare Request for Proposals for Audit Services; ing the Municipal Energy Assessment, E3 Fleet Assessment, • Prepare Request for Proposals for Banking Services; Industrial Park (Sewage Collection), Wastewater Treatment, • Endorse one (1) Finance staff member to attend the Munici- etc.; pal Administration Training Institute; • Developed extensive property tax training sessions for • Prepare and meet the requirements for the Canadian Award Customer Service Representatives; for Excellence in Financial Reporting for the 2008 Annual • Reviewed existing financial records in dead storage and Report; destroyed applicable records in accordance with Record • Review and analyze new charge card program; Retention policy; • Preparation of individual professional development plans • Submission of detailed capital project documentation to with a view to incorporate education programs for finance Indian and Northern Affairs Canada pursuant to the Munici- staff; pal Servicing Agreements with the Adams Lake Indian Band • Recruitment for the replacement of the Manager of Financial and Neskonlith Indian Band; Services; • Undertook process to short term borrow funds for sidewalk • Undertake process to pay down waterfront wharf construc- maintenance unit and future cemetery lands; tion debenture; • Analyzed and undertook options to facilitate early retirement • Ongoing enhancement and development of Financial of long term sewer debenture; Services policy and procedure manual (i.e. temporary water • Encouraged increased participation in the property tax use permits, electronic Home Owner Grant and property tax prepayment plan; online services, transit tickets, etc.); • Continuation of an aggressive collection process to avoid the • Implement professional team building sessions for leading tax sale of delinquent properties; finance staff; • Successful training of Property Tax Clerk; • Implement a records management system and retention/ • Analyzed class 4 (major industry) assessments, taxation destruction schedule; impact and overall tax structure as it relates to the other • Implementation of an automated water meter reading classifications of assessment; and program; • Implementation of new legislation regarding property • Review revenue collection procedures and the process to assessment freeze, industrial school tax credit and temporary collect outstanding parking violations; property tax deferment program. • Electronically inventory cemetery burial information into Goals new software; • Review and update the Long Term Financial Plan; and • Implement, train and advertise online services which include • Implementation of new legislative requirements regarding easy electronic access to: tangible asset accounting and the recording, valuation and • claim the Provincial Home Owner Grant; and depreciating of all municipal assets from street lights, roads, water and sewer pipes to land, buildings and equipment, etc. Human Resources

The Human Resources Division is ployees (CUPE) and International management system which gauges responsible for all issues surrounding Association of Fire Fighters (IAFF). employee performance, morale, the employees of the City of Salmon The negotiation and day-to-day training and attendance. Arm. This division represents the administration of these agreements is Staff retention is an important objec- City in union negotiations and is key an important service provided. tive of the Human Resources Divi- in setting human resource policies This division plays a major role in sion. Retention is achieved by the de- 37 and procedures. recruiting, transferring, promoting velopment of policies that promote a The City encourages and coordi- and retaining the best people for the positive work environment, relevant nates staff development, training job. It is the policy of Human Re- training and development programs, and recognition programs to better sources to regularly review the staff- including employee promotions and and more efficiently deliver services ing complement of the City to reflect a fair and equitable compensation to the community. The City’s em- the most efficient manner of meeting and benefit program. The City en- ployees are governed by the terms of the City’s operational requirements. dorses internal succession planning two (2) Collective Agreements - the Human Resources coordinates and and promotion to provide a skilled Canadian Union of Public Em- supports the City’s performance workforce for the future. Achievements • Nine (9) positions were posted internally and twenty two • Initiated exit review program for terminating summer (22) vacancies were filled. This included recruitment of new students; and positions of Parks and Recreation Foreman, Development • Completed management employee teambuilding program to and Planning Officer I, Water Treatment Plant Operators and improve communication, decision-making, productivity and half-time clerical position at RCMP Detachment; accountability. • Implementation of ICE (In Case of Emergency) protocol on all City cellular phones; Goals • Continued development of the health and welfare initiatives; • Recruitment of new positions of Irrigation Technician, Inte- • Successful re-negotiation of Collective Agreement with grated Pest Management Gardener, Equipment Operator II International Association of Fire Fighters; (Parks) and half-time clerical position at RCMP Detachment; • Reviewed and implemented Management and Exempt Staff • Ongoing review of succession plan program to identify salary, benefit and overtime programs; potential candidates to fill vacancies; • Creation of fire safety and evacuation plan for City Hall and • Continue development of the health and wellness initiatives Law Facility; (employee recognition, new employee welcoming, employee • Reorganized structure of Engineering and Public Works recreational activities, etc.) in conjunction with a newly Department; appointed Wellness Committee comprised of Union and • Undertook employee appreciation and motivation initiatives Management representatives; including appreciation luncheon for Public Works staff, perfect • Implementation of an exit interview program for retiring/ attendance luncheon, individual appreciation awards, etc.; terminating employees; • Implemented annual program to obtain up-to-date drivers • Negotiate new Collective Agreement with Canadian Union of licence abstracts for all employees through National Safety Public Employees (CUPE); Council; • Implementation of an employee suggestion program; • Implemented new procedures including a working alone • Train Human Resources staff in Union Negotiation and procedure for City Hall employees and Employees as Volun- Winning Grievances and Arbitration; and teers or Paid on Call Members procedure; • Assemble skilled CUPE Bargaining Team and provide specific training in all aspects of Collective Agreement negotiations. 2008 City of Salmon Arm Annual Report Fire Prevention and 38 Suppression Marcel Bedard The Salmon Arm Fire Department lands (Adams Lake Band and Fire Department. New recruit train- provides community-based fire Neskonlith Band) located within ing classes are held twice annually prevention and suppression services. the City boundaries. Staff routinely to train potential fire fighters in the The Fire Department is staffed by work with local authorities such safety and regulatory requirements eighty (80) volunteer (paid on- as the Emergency Health Services of basic fire fighting. This basic fire call) fire fighters, four (4) full-time (Ambulance), BC Hydro, Terasen fighting program provides fifty-four officers, a part-time secretary and Gas, RCMP and the Rescue Unit, (54) hours of theory and hands-on four (4) full-time dispatchers and depending on whether the incident training. Regular fire training is responds to approximately 300 fire involves life safety, electrical, gas provided on Tuesday evenings and calls annually in a geographical area line breakage or fires of a suspicious encompasses skill maintenance of 84 square miles. They provide fire nature. sessions and certification in Hazard- protection services to approximately Training ous Material Awareness, Incident 8,550 properties (residential, com- To provide stable and dependable Command, Occupational Health and mercial, etc.) and inspection services fire protection, recruitment is a very Safety, First Aid, etc. to approximately 850 buildings. important aspect of the Salmon Arm The Salmon Arm Fire Department operates out of four (4) fire halls located at: • Canoe – Fire Hall No. 1; • South Broadview – Fire Hall No. 2; • Main (Downtown) – Fire Hall No. 3; and • Gleneden – Fire Hall No. 4. The City has mutual aid agreements with a number of neighboring communities such as Silver Creek, Tappen/Sunnybrae and Ranchero/ Deep Creek and responds when assistance is requested – the converse is also true. The department provides contracted fire suppression services to Kault Hill as well as to First Nation Lucky children get to be Fire Chief for a day Prevention and throughout the Community. The participate children submit their Public Safety 2008 theme was “Prevent Home family’s fire escape plan to the The Fire Department completed fire Fire”. A number of initiatives un- school. One student from each safety inspections for over 850 public dertaken by the Salmon Arm Fire school is selected to be “Fire Chief buildings within the community in Department included encouraging for the Day”. The “Fire Chiefs for 2008, as required by the Provincial every household in the community the Day” have the opportunity Fire Service Act. These inspections to practice a fire drill on the same to inspect a fire truck, test their give the department an opportunity day at the same time, partnering skill in shooting water from a fire to work with local business owners with the local Canadian Tire store hose and then are treated to lunch in meeting Fire Code requirements. to dispense fire safety information with the Fire Chief, sponsored by 39 The Fire Department reviews and the attendance of the Salmon McDonald’s. building plans from a fire safety and Arm Fire Department at local • Emergency Preparedness Week operational perspective. Staff review elementary schools to present age The Salmon Arm Fire Depart- fire alarms, emergency lighting and appropriate fire safety messages. ment, as a member in the Shuswap sprinkler plans in all new commercial The Salmon Arm Fire Department Emergency Program (SEP), buildings, where required. recognizes the effectiveness of participates annually in this event. It is the Fire Department’s respon- children in promoting fire safety to During Emergency Preparedness sibility to enforce regulations and adults. Week, the Fire Department is able legislation including the BC Fire • Fire Chief For a Day to meet the public, provide fire Code, local municipal bylaws such as This popular fire safety initiative safety information, recruit new open burning and the BC Building encourages children to develop firefighters and discuss the services Code in the areas of emergency and practice a home fire escape that the Fire Department provides. lighting, fire extinguishers, fire alarm plan with their entire family. To This event also allows the public to systems, etc. Working with local agencies such as the RCMP, School District and Children and Family Services, the Department established a Juvenile Fire Setter Intervention program. Local Activities The Salmon Arm Fire Department continues to promote fire safety within the community by participating in a variety of community events and through the delivery of fire safety programs and presentations to focus groups. Fire Safety Promotion Activities • Fire Prevention Week Each October, the Salmon Arm Fire Department promotes a specific fire safety initiative Firefighters battle a house fire in February, 2008 Jillian Jezersek 2008 City of Salmon Arm Annual Report see some of the specialized equip- • Plan to Get Out Alive Program Act and associated regulations. The ment used in fire fighting. Materials and guidance are Joint Occupational Health and Safety • Fire Hall Tours provided to local school teachers Committee is comprised of four (4) Fire hall tours are conducted year for presentation to students in the employee representatives and two (2) round with May and June being the classroom. employer representatives who meet most popular months. A tour of the • Career Day monthly to review employee training fire halls involves fire safety talks, Presentations are made to older requirements, incident/accident demonstrations, fire truck inspections students regarding the different investigations, coordinate safety and a review of firefighting gear and aspects of fire protection such as talks and develop safety policy and 40 equipment. Elementary and pre- training, prevention, investigation procedures. The program endeavours schools, Girl Guides, Brownies, Cubs and fire fighting. to stay abreast of evolving WorkSafe and Boy Scouts are just some of the Rescue Team Occupational Health and Safety Regulations and the ongoing develop- groups that book tours. • The Rescue Team consists of ment of safety procedures. Training • Halloween thirteen (13) members comprised courses and programs are provided On Halloween, the Salmon Arm of both fire fighters and full-time to staff in a number of areas such as Fire Department stations a fire Fire Department staff. The team transportation of dangerous goods, truck in the downtown core to trains monthly using specialized first aid, supervisor risk assessment, hand out fire safety information equipment and skills to prepare safe handling of chlorine, electrical along with Halloween goodies. them to safely and effectively safety, crew safety discussions, new respond to calls requiring: • Fall Fair Parade employee orientations, etc. • Confined Space Rescue; The Salmon Arm Fire Department Fire Fleet enters a variety of apparatuses in • Trench Rescue; The Fire Department maintains a this annual event. “Sparky” the • Hazardous Material Response; fleet of four (4) engines, three (3) fire dog even makes an appearance • Low Angle Rescue; and tenders, a ladder truck and a rescue riding high above the crowd in one • Ice Rescue. truck. These assets are housed in of the fire trucks. Safety Program the City’s four (4) fire halls. The The City of Salmon Arm is commit- • Learn Not to Burn department maintains three (3) ted to providing a safe and healthy Undertaken at local elementary administrative vehicles to carry out workplace for its employees. The schools, this program provides fire prevention, training and inspec- City’s Safety Program, coordinated children with information on how tion. The City has a capital reserve through the Fire Department, main- to escape from a burning building which it funds annually to ensure that tains an Occupational and Illness (i.e. stop, drop and roll, etc.). the fire fleet is not rendered obsolete Prevention Program in compliance over time. with the Workers’ Compensation Achievements • Eight (8) new recruits completed basic fire training; • Continued participation in public education programs includ- • Responded to 300 fire calls or calls for assistance with an ing visiting schools, seniors facilities and daycares to review and average response time of 6 minutes; discuss fire safety; • Conducted approximately thirty (30) fire hall (school) tours, • Conducted an “Occupational Health and Safety Responsibili- including presentations on fire safety; ties and Due Diligence Workshop” with all Union and Manage- • Performed approximately 850 fire inspections pursuant to the ment employees; BC Fire Code; • Conducted and documented 39 fire investigations and submit- • Trained rescue team in safe ice rescue techniques; ted reports to the Office of the Fire Commissioner; Achievements - Continued • Participated in Emergency Preparedness Week in conjunction • Purchase new photocopier for the main office with the ability to with the Shuswap Emergency Program providing information scan, print, e-mail, and photocopy; on structural fire behaviours, fire equipment and fire safety • Undertake paid on-call firefighter remuneration survey; information; • Actively recruit new fire fighters by developing audio/visual • Purchased ice rescue equipment; presentations and conducting career fairs; • Purchased thermal imaging camera to identify heat sources and • Update ICS/Accountability command procedure at each Fire hot spots and assist in determining origin of fire; Hall involving both table top and live fire exercises; • Developed an additional fifty (50) pre-incident plans for com- • Develop procedure to encourage ‘lock box program’ improving mercial buildings in Salmon Arm to add to the existing program building access for fire fighters; providing critical fire scene information to fire fighters; • Implement strategies and appreciation initiatives to retain 41 • Reviewed approximately 250 fire alarm, sprinkler and fire current fire fighters; suppression reports for new and existing buildings; • Ongoing training for all fire fighters with the goal of certifying • Reviewed fire safety plans for multi-use facilities; to a Fire Fighter Level 1; • Successful re-negotiation of Collective Agreement with • Undertake to certify two (2) fire fighters annually to a Fire International Association of Fire Fighters to December 31, Fighter Level 2; 2010; • Continue development of pre-incident plans for commercial • Undertook a variety of Fire Hall capital improvements (i.e. buildings in Salmon Arm to add to the existing program exterior painting at Fire Hall No. 1 and 3, new signage at Fire providing critical fire scene information to fire fighters; Hall No. 1, landscaping at Fire Hall No. 1 and installed exhaust • Investigate options to address pine beetle infested timber and system at Fire Hall No. 4); related fire protection issues; • Completed training and implemented new large diameter • Review the Fire Prevention and Fire Department Bylaw to supply hose on Fire Engines No. 2 and No. 3; address Pine Beetle infestations; • Carried out skill maintenance training in various equipment • Undertake Fire Hall capital improvements (i.e. install repeater (i.e. SCBA, ladders, pumps, preloads/hydrants, etc.); system at Hall No. 2 and installation of exhaust system at Fire • Implemented new fire fighter training in Dangerous Goods Hall No. 1); Awareness, Occupational First Aid (level 1) and Wild Land • Development of a junior firefighter program; Fire; • Purchase additional thermal imaging camera to identify heat • Conducted new fire fighter training on ice rescue, highway sources and hot spots and assist in determining origin of fire; traffic management, thermal imaging cameras, rapid interven- • Conduct a water transport analysis with the view of obtaining tion team training and landfill fires; and Superior Tanker Shuttle Accreditation to minimize insurance • Purchased and received new Fire Tender (Tanker) for Fire Hall premiums to property owners with limited access to hydrants; No. 1. • Conduct audit of City safety program to ensure compliance Goals with BC Occupational Health and Safety Regulations; • Participate in a career fair promoting various employment • Implementation of City safety program audit opportunities within the Fire Department; recommendations; • Replace all applicable radios and pagers to ensure narrow band • Undertake delivery of new Fire Engine for Fire Hall No. 3; and compliance; • Review long term financial plan to ensure adequate resources • Participate in Emergency Preparedness Exercises in conjunc- are allocated for fire apparatus and major capital purchases. tion with Shuswap Emergency Program;

2008 City of Salmon Arm Annual Report Central Dispatch Division FIRE CHIEF • Burn Building – this three (3) storey facility (which simulates a The Salmon Arm Dispatch Centre ADMINISTRATION & provides a high standard of response SAFETY OFFICER single family dwelling) provides and professional conduct. It is lo- TRAINING & OPERATIONS fire fighters with an opportunity cated in the main fire hall and re- OFFICER to experience fire behaviours. The sponds to fire calls generated through FIRE PREVENTION OFFICER burn building is also utilized as the 911 system, monitors the Work- a smokehouse which simulates a DISPATCHERS structural fire with a large amount ing Alone Program, dispatches fire Four Full-Time Personnel calls and manages after-hours Public of smoke and no flame; and DISPATCHERS 42 Works emergencies. Dispatchers Three Relief Personnel • Props – vehicle, broken gas meter, are responsible for dispatching the RECEPTIONIST / TYPIST propane tank, dumpster – these appropriate personnel and staff, de- Part-Time types of props fueled by natural pending on the type of call received. FIRE HALL CAPTAINS gas or propane provide fire fighters The Dispatch Centre is responsible 4 Halls with live practical experience. 70 Paid on call for dispatching seventeen (17) fire Fire Fighters departments within the Columbia Shuswap Regional District. Fire Dept. Organizational Chart Shuswap Regional Fire hands-on training, new recruit train- Training Centre ing and course certification. The The Shuswap Regional Fire Train- three acre parcel provides: ing Centre was established in 1999 • Training Building – includes two as a joint venture between the City (2) classrooms, washrooms and of Salmon Arm and the Columbia showers, truck bay and storage area; Shuswap Regional District. The Fire • Flammable Liquid Trays – simu- Training Centre provides special lates flammable liquid fires fueled by natural gas; Fire hall tours Achievements Goals Central Dispatch Central Dispatch • Responded to 10,629 calls comprised of 3,760 Public Works • Update mapping on an ongoing basis to ensure all new contacts and 6,869 fire related contacts; roads, etc. are documented and included in the database; • Successfully negotiated a one (1) year extension with the • Complete the review of the dispatch infrastructure (com- Columbia Shuswap Regional District and other outside munication) system; and agencies; and • Undertake a financial analysis of the City’s dispatch • Continued review of the dispatch infrastructure (communi- function. cation) system. Training Centre Training Centre • Solicitation of additional funding partners; • Completed fire truck pump test pit to ascertain the condi- • Update safe operation policy and procedure manual; tion of all Fire Department Apparatuses on an annual basis; • Construct/fabricate additional fire training props; and • Paved pump test pit and burn building area; • Construct hose tower. • Purchased portable radios for use during simulated fire scenarios; and • Provided approximately sixty (60) training sessions to over 400 fire fighters. Police Protection 43

The Salmon Arm Police Department officers are financially supported enforcement. In addition to these is committed to ensuring the safety of by the City of Salmon Arm. The tasks, members of the Salmon Arm the community. As the policing en- remaining five (5) officers are funded Detachment completed approxi- vironment becomes more complex, by the Provincial Government. mately nine thousand (9,000) calls preserving the peace, upholding the These members are assisted by six for service/investigations in 2008. law and providing quality service is (6) support staff in addition to The Salmon Arm Detachment is achieved by focusing on the strategic Auxiliary Constables and a host of responsible for providing police priorities. These priorities are set community volunteers. Members services for the City of Salmon Arm through consultations with the of the Salmon Arm Detachment are in addition to the regional area of the community. Salmon Arm is policed responsible for a vast assortment Columbia Shuswap Regional Dis- by the Royal Canadian Mounted of operational and administrative trict. The communities within the Police (RCMP). The Salmon Arm functions including, but not limited Columbia Shuswap Regional District Detachment is part of the South East to, community policing initiatives, include those of White Lake, Tappen, District, in “E” Division (British community patrols and traffic Ranchero, Cedar Heights, Carlin, Columbia) of the Royal Canadian Larch Hill, Shuswap Lake Estates, Mounted Police. The Staff Sergeant Blind Bay, Silver Creek, Gleneden, in Charge of the Salmon Arm Notch Hill, Balmoral, Grandview Detachment reports to the District Bench, Sunnybrae, Skimikin and Officer, South East District, who Eagle Bay. In addition, the Detach- is based in Kelowna. The South ment provides service to three (3) East District RCMP Headquarters First Nations Communities: Adams provides assistance, direction and Lake Band, Neskonlith Band and asset support to the Salmon Arm Little Shuswap Lake Band which are Detachment, such as the Operational part of the Secwepemc Nation. Communications (Dispatch) Centre, The policing mandate is to enforce RCMP helicopter, RCMP police the provisions of the Canadian dog services and specialized support Criminal Code, various Federal and such as homicide investigators and Provincial statutes such as CDSA Emergency Response Teams, when (drugs), Canada Shipping Act (boat required. There are twenty-four operation regulations), Motor (24) regular member police officers Vehicle Act and Liquor Control and working out of the Salmon Arm Licensing Act. Bylaw enforcement Detachment. Nineteen (19) of these is also undertaken in the absence of 2008 City of Salmon Arm Annual Report bylaw enforcement officers. profile cases. Services, Ministry of Children The Salmon Arm Detachment uti- Public Education - The School and Families, Ministry of Human lizes a variety of strategies to address Liaison Program, Personal Safety Resources, Ministry of Transporta- the priorities of the Detachment and presentations and DARE are focused tion, Work Safe BC, Interior Health the community and to ensure that we on our youth population. Commu- Authority, Mental Health and the have a safe and caring community. nity meetings and partnerships with SAFE Society. In strategic partner- Programs/Services the media are utilized to keep the ships with community partners and public informed of policing activities agencies, we work together to achieve The detachment provides specific and issues of interest to the public. common goals. programs and services to address 44 Networking - The Detachment community needs. Our human and Enforcement - Police strive to meets formally and informally with material resources are deployed as be proactive in enforcement and community groups to share informa- efficiently and effectively as possible prosecution of all applicable tion. This information from the to provide quality service delivery. violations of the laws of Canada and community is a benchmark item for The detachment encompasses three British Columbia. Police gather and setting police priorities. sections: Traffic, which primarily share appropriate information and involves Motor Vehicle Act enforce- intelligence with all stakeholders Prevention - Police strive to ment such as seat belt infractions, and community partners (internally maximize the apprehension rate of speeding and accident investigation; and externally) to aid with criminal offenders and to reduce the incidence General Duty, which includes day to investigations. of crime. This is completed by day policing and traffic enforcement; Partnerships - The Detachment has identifying and addressing the root and General Investigation, which a close working relationship with causes of crime and by promoting actively targets specific crimes and many government agencies includ- community awareness of crime individuals involving drugs, serious ing Provincial and Federal Crown prevention initiatives. assaults, major thefts and other high Counsel, Youth and Adult Probation Protection - Police strive to provide efficient and professional police protection to all citizens of the Salmon Arm area. In order to preserve order and foster a sense of security in the community, police resources are deployed as efficiently as possible to meet community needs. Police rely on the assistance and support of community volunteers to provide a quality policing service. Groups such as Citizen on Patrol, Speed Watch, Auxiliary Constables and Victim Services are invaluable to the local detachment. Police Based Victims Assistance - This service is based out of the local RCMP Detachment and consists of a managerial position and a number Speed Watch checks the speed of vehicles through Fletcher Park of volunteers. The volunteers experience an extensive training Supplemental training is provided Citizens on Patrol / Speed Watch program over a four (4) to six (6) on an ongoing basis to ensure they (COP) - These groups are made up month period. This group provides remain conversant in RCMP policies of volunteers that assist the police support and information to victims of and procedures. The duties of the by patrolling our communities crime, accidents and family tragedies. Auxiliaries are both operational and during the evening hours. They RCMP Auxiliary Constable community based. These persons provide services such as intersection Program - This program consists of work with uniformed members safety, speed zones, etc. In addition, volunteers that assist by providing to conduct foot patrols, business they provide seatbelt use survey complimentary policing service to checks during the evening, provide information to ICBC. COP provides the community. Following successful information to public groups and security for a number of community 45 completion of the six (6) month are a resource for several community events throughout the year including training program, these Auxiliary activities such as High School gradu- Dragon Boat races, Cancer Society Constables have peace officer status ations, Roots and Blues Festival and Relay for Life, Roots & Blues Festival, when performing policing duties. Canada Day celebrations. Fall Fair and the Christmas Train.

Achievements Goals • Responded to approximately nine thousand (9,000) calls for • Attain full Constable complement at the Salmon Arm service; Detachment; • Investigated 2,763 Criminal Code offences, 214 drug offences • Further the community priorities of Youth, Traffic and and 565 Provincial offences; Substance Abuse issues; • Identified and eliminated eight (8) marihuana grow • Partner with Provincial traffic units to enhance traffic enforce- operations; ment efforts; • Undertook 32 investigations into cocaine offences; • Develop a detailed Youth Strategy which incorporates • Successful recruitment of a Staff Sergeant; community, volunteer and police efforts; • Completed 2,154 incidents of traffic enforcement; • Rebuild the Restorative Justice program; • Detected and removed 178 motorists who were under the • Train three (3) RCMP cadets; influence of alcohol and/or drugs; • Redeploy dedicated traffic position with a focus on intersec- • Provided education to youth including school lectures, DARE tion safety; instruction and the opportunity to interact with police in a • Continue to develop crime reduction strategies targeted to positive environment; prolific offenders, places and causes of crime; • Trained two (2) RCMP cadets; • Increase the complement of Auxiliary Policing Constables; • Auxiliary Constable Program has five (5) volunteers that • Seek out retired members interested in being an RCMP have contributed 503 hours of support to the detachment on reservist; general patrols and specific functions throughout the year; • Seek support for the addition of Provincially funded police • Responded to and investigated forty-five (45) reported positions, as well as a dedicated First Nations Constable; incidents of domestic violence; • Create an internal training standard based on detachment and • Completed Phase two (2) of BC PRIME training; community needs; and • Initiated crime reduction strategy targeting prolific offenders; • Partner with neighboring RCMP Detachments to increase • Successfully decreased injury accidents by 56%; cooperation and support to local first nations. • Obtained municipal approval for an additional part time clerical position; and • Victim services provided assistance to179 clients, encompassing 12,799 hours of volunteer time.

2008 City of Salmon Arm Annual Report 46 Bylaw Enforcement

The Bylaw Enforcement Officer is ing/recording of issued tickets. There WELCOME... responsible for all matters relating are mutual benefits for both the City Salmon Arm Council welcomes you to the to the enforcement of City bylaws and the summer student. The student “Heart of the Shuswap” You have violated our Parking Regulations - BUT, as our and for the maintenance and accu- is provided with gainful employment Guest and through the courtesy of City Council, you are excused from this parking infraction. During the rest of your racy of all files on matters relating to which often leads to a good refer- stay in Salmon Arm, please endeavour to comply with our local court actions on behalf of the City of ence resource and the City Bylaw Traffic Bylaw. We hope that you will pay us the compliment of visiting our Salmon Arm. Enforcement Officer is able to devote community again. Thank you. City of Salmon Arm, 500 - 2 Avenue NE, Salmon Arm, BC, V1E 4N2 Tel: 250-803-4000 The Bylaw Department consists of additional time to the more complex aspects of the job. one (1) full time employee, plus the In an effort to promote community City provides a three (3) month The Bylaw Enforcement Officer spirit and encourage tourism, the employment opportunity for a sum- takes an active role in dealing with bylaw officer may post the above mer student who is responsible for complaints related to bylaw viola- notice on an out-of-province vehicle the enforcement of the City core area tions, identifying enforcement issues rather than posting a parking ticket. parking regulations. and developing plans to address and The Student Parking Officer gains resolve these issues. Also included in exposure into municipal bylaw the scope of the bylaw enforcement enforcement as well as practical position is the supervision of the Ani- experience in conflict resolution. mal Control Contractor. The Bylaw Duties include foot patrols to enforce Enforcement Officer sits on several parking regulations, liaising with committees including the Downtown downtown merchants to effectively Parking Commission, Traffic and deal with other bylaw issues and fil- Safety Committee and the Commit- tee to Approve Public Events. Achievements Goals • Responded to 643 bylaw inquiries/complaints; • Ongoing provision of student employment opportunities in • Recruited and employed Student Parking Officer for thirteen bylaw enforcement; (13) weeks who issued approximately 1,285 parking tickets; • Embark on an educational campaign regarding bylaw enforce- • Issued 2,242 parking and MTI violations; ment issues; • Enhanced parking enforcement in urban areas to facilitate • Inventory all buildings in the downtown core with canopies; winter snow removal; and • Review parking enforcement procedure around hospital • Assisted in the development of the upper and lower 4th Street during and following expansion; and NE parking lots downtown. • Investigate options for digital handheld ticket writer for parking infractions. Development Services 47

The Development Services Depart- tal community issues are considered ment provides community planning, to benefit all residents and future subdivision and development appli- generations. The department also cation facilitation, building inspec- provides advice to other City depart- tions, business licensing and bylaw ments, community and business enforcement services. groups, developers, property owners Taking into account various Coun- and citizens. cil approved policies, bylaws and The department is responsible for procedures, staff advise Council on the creation and recommendation methods to meet the community’s of bylaws, policies and procedures to objectives. To accomplish this, the maintain and enhance the commu- implications of a wide range of social, nity’s quality of life. economic, physical and environmen-

$2,500,000,000

$2,000,000,000

$1,500,000,000

$1,000,000,000

$500,000,000

0 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Residential Industrial/Utilities Buisness Other

This graph reflects the City’s assessment for the past eighteen (18) years. 2008 City of Salmon Arm Annual Report Planning and Development

This division provides professional Short Term 60 advice to Council on land use plan- • Official Community Plan ning issues and is the coordinating Amendments 50 department for the processing and ap- • Zoning Bylaw Amendments

proval of development applications. • Development Permits 40 48 These land use planning functions • Subdivisions involve both short and long terms and • Development Variance Permits 30 typically involve items such as: • Agricultural Land Commission Applications 20 • Temporary Use Permits Long Term 10 • Official Community Plan – Review • Zoning Bylaw – Review 0 • Neighbourhood Area Plans 2004 2005 2006 2007 2008 OCP/Zoning Special Need • Agricultural Area Plans Housing Development ALR Permits While this division continues to be Variance Permits Subdivision busy with an increasing number of development applications, staff are This graph highlights the number of always available to assist the public development applications received with the many questions and con- in the past five (5) years.(Source: City cerns associated with the continuing of Salmon Arm Development Services Department growth of our community. Records)

Achievements Goals • Reviewed and processed 114 development applications • Review of development application fees and undertake including 44 subdivision applications creating 67 residential associated survey; lots; • Review of development landscape standards, guidelines and • Adoption of the Energy and Greenhouse Gas Emissions maintenance requirements; Study for City operations; • Adoption of development guidelines for the ‘Old J.L. Jackson • Adoption of new options for outdoor vendors at Fletcher School’ property; Park playground and Ross Street Plaza; • Adoption of the City of Salmon Arm Heritage Strategic Plan; • Adopted new opportunity for daycare uses in the City’s • Completion of Phase 1 of the Heritage Strategic Plan – City industrial areas; Heritage Register; • Completed analysis of area of land zoned commercial and • Establish Official Community Plan Review Advisory Select the retail commercial floor area in the City; Committee; • Completed substantial work towards the City’s Heritage • Development of a new City Greenways Liaison Committee Strategic Plan; and and City Greenways Strategy; and • Initiated improvements to greenway planning, design and • Initiate the Official Community Plan review process. construction in conjunction with the community greenway stakeholders. Building Inspection

The Building Division addresses Residential Commercial Industrial Institutional Total residential, commercial, institutional 2004 20,454,253 4,314,615 706,900 10,405,575 $ 35,881,343 and industrial building construction 2005 24,809,660 3,723,186 3,835,100 15,208,800 $ 47,576,746 within the City. The focus of the 2006 30,433,851 3,508,525 1,432,994 7,701,800 $ 43,077,170 division is to provide the public and 2007 43,552,093 5,448,167 3,530,537 13,758,938 $ 66,289,555 the building industry with high qual- 2008 33,232,776 7,426,619 635,685 12,227,800 $ 53,522,880 49 ity service such that the structural integrity of the buildings constructed conform to the requirements of 50 the BC Building Code and zoning, building and servicing bylaws and are safe for their intended purpose. A 40 full-time staff of three (3) inspectors provide inspection services relating to building, plumbing, signage and 30 business occupancy. As in recent years, residential construction has remained strong and 20 has accounted for approximately 62% Millions of Dollars of the 2008 “Value of Construction” with a total of 154 new dwellings 10 being constructed. The institutional sector also had a strong showing due in part to major infrastructure up- 0 2004 2005 2006 2007 2008 grades for local health care facilities. Residential Commercial Industrial Institutional Projections for the upcoming year will be difficult to determine given The above graph represents the Building Permit Value Trends for the past (5) the downturn in the global economy years. (Source: City of Salmon Arm Building Division Records) in the latter months of 2008.

Achievements Goals • Processed 314 building permit applications with a total value • Initiate review of Mobile Home Park Bylaw; and of $53,522,880; • Review and amend, as required, the Controlled Substance – • Commenced a sorting and digitizing process for archived Safe Premises Bylaw. building plans; and • Implemented amendments to the BC Building Code to support the Province’s commitment to reduce greenhouse gases. 2008 City of Salmon Arm Annual Report Business Licensing

The Building Inspection Division, with the assistance of the Customer Service Centre and the Planning and Development Division, is charged with the responsibility of reviewing 50 and issuing business licenses within the City. Business applications are reviewed to ensure that they meet zoning bylaw requirements and business premises are inspected to ensure that they are safe for the public. Revenue generated from business licenses is used to fund the Economic Development Society and the Visitor Information Centre. The City continues to work closely with the Province by participating in the Province-wide business licensing and information sharing programs.

New Salmon Arm GM location

Achievements Goals • Issued 1,233 business licenses; • Incorporate BizPal program into City business license • Cross-trained Customer Service Representative in business administration through the City’s website; and license administration; and • Implement online business license application process • Participated in the expansion of the Okanagan-Similkameen through the City’s website. mobile business licence pilot project to provide Province-wide Inter-Community Business Licenses. Engineering and Public Works 51 Eric MacDonald The Engineering and Public Works manner. The implementation of good investment. This department is Department is comprised of engi- risk management practices assists in responsible and accountable for neering, public works (transit, roads, carrying out this mandate. the majority of the City’s assets and airport, downtown parking, etc.) Engineering and public works are delivery of services. The department utilities, parks, municipal facilities, provided as efficiently as possible is comprised of experienced and marina/wharf, garage, vehicle and within the constraints of the annual dedicated employees who strive to equipment fleet and cemeteries, operating budget while continuing provide quality diversified services to which provide a broad spectrum to address unforeseen circumstances the community. of services to the community. and emergency situations. Much of Engineering These services are provided in a the department’s recommendations Salmon Arm’s growth continues to be participative fashion between City support the general philosophy of reflected in the intense activity level Council, the public, management the preservation of infrastructure of subdivision and development. and employees in a safe, effective, so as to protect the City’s large Engineering oversees road and utility efficient and financially responsible construction and design, transportation (including traffic, pedestrian and cycling planning, parking and road construction) and utility planning and environmental programs, all vital to the comfort of our community. The overall goal of the department is to provide proactive planning, expansion, renewal and maintenance advice so that the City’s infrastructure is designed and constructed pursuant to sound engineering practices to ensure protection of the public and environment in a cost effective and timely manner. Long term goals are to protect and enhance the environment, conserve energy and increase the demand for efficient transportation such as our public Auto Road construction Engineering Department transit system. 2008 City of Salmon Arm Annual Report Engineering is instrumental in the divisions: Roads and Transportation; municipal roads, snow removal and preparation of technical documents Utilities; and Parks. The overall sanding, sidewalk maintenance, street which accompany regulatory bylaws goal of the department is to ensure lighting, traffic signage, bridge repair, such as water, sewer, subdivision and proactive planning and maintenance storm drainage maintenance, spring development servicing, highway and of the City’s infrastructure takes chipping program, rehabilitation of traffic control, etc. They play an inte- place to facilitate cost-effective and asphaltic roadways and traffic and gral role in the long term planning of timely capital works programs that pedestrian safety. infrastructure design and costing to maximize benefits to the community. Transportation Network manage the City’s infrastructure with This department endeavours to foster This division is responsible for the 52 a view to promoting sustainability for good communications with the maintenance of over 210 kilometers the long term. community with a view to working (excluding the Trans Canada High- Public Works together to achieve the best balance way and Highway 97B) of roadway Public Works strives to maintain between cost and benefit. and 45 kilometres of sidewalk and improve the safety and quality Roads and Transportation together with 77 kilometers of storm of all of the services and facilities This division provides a wide range of sewer, complete with retention within its area of responsibility. The services to the community, including ponds. department is comprised of three (3) the maintenance and construction of Municipal Fleet The Roads and Transportation Division currently operates a +/- 70 unit municipal fleet of major vehicles and equipment (also includes a variety of miscellaneous small pieces of equipment). The municipal garage is a designated vehicle inspection facility certified through the Motor Vehicle Branch, Province of British Columbia. The City maintains an Equipment Replacement Reserve Fund (ERRF) which is intended to operate as a ‘self supporting’ fund whereby, through an internal accounting system, rental rates are established and charged back to municipal projects or functions with the difference between the rates (revenue) and maintenance costs (expenditures) being transferred to the reserve to finance the purchase of the replacement vehicles and equipment on a timely and efficient basis. The reserve fund allows the City to purchase its vehicles and equipment outright rather than Workers load no-posts on to the truck through financing mechanisms, service for the Canoe route during thereby eliminating interest costs. July and August. The transit system The replacement policy takes into is comprised of eight (8) buses consideration maintenance costs, which provide passenger service safety, downtime, usage, deprecia- for three (3) fixed routes, custom tion, visual appearance, manufactur- para-transit, regional service to ers suggested life, initial capital costs, Blind Bay, Sorrento, Eagle Bay, Silver escalation, specialization, reserve Creek, Deep Creek and Enderby, funding, salvage value and special plus a taxi-supplemented service to circumstances. The City maintains a minimize operation and maintenance 53 vehicle and equipment replacement costs. program which has a balance as at The City has implemented free December 31, 2008, of $810,840.14. transit for students during the This program is reviewed annually. months of July and August and all Transit Services other school vacation dates. The Shuswap Regional Transit Downtown Parking System, implemented in 1990, is In conjunction with the Downtown provided in partnership with BC Parking Commission, the Engineer- Transit, the Columbia Shuswap ing and Public Works Department Regional District and the City and is responsible for the operation, is operated by Farwest Coach Inc. maintenance and development of Engineering Department An expansion was undertaken in late all properties acquired for off-street Storm main installation 2008 to include service to the Adams parking. Recommendations are made Lake Band at Pierre’s Point, increase to Council respecting acquisition, the handyDART program from eight by purchase, lease or rental of prop- (8) hours per day to sixteen (16) erty or the construction of parking hours per day and provide additional structures.

Engineering Department New transit shelter Sidewalk preparation work 2008 City of Salmon Arm Annual Report Achievements Goals Roads: Roads: • Upgraded 24 Avenue NE (Lakeshore Road to 21 Street); • Complete paving of Auto Road (12 Street to 10 Avenue SE) • Design of 10 Avenue SW (Frontage Road); connector; • Straightened alignment of Auto Road SE (12 Street to 10 • Construct the 20/21 Street/TCH interchange; and Avenue SE); and • Rehabilitate 20 streets through the asphaltic overlay • Rehabilitation through asphaltic overlays program of a program. number of streets. Sidewalks: Sidewalks: • Construct new sidewalk on 10 Avenue NE (Sunwave 54 • Construction of new sidewalk on 22 Street & 8 Avenue SE; and Centre); and • Construction of new sidewalk on 20 Avenue SE (13 Street • Construct curb and gutter on 10 Street NE (Trans Canada to 15 Street). Highway to Shuswap General Hospital). Drainage: Drainage: • Installed new storm sewer on 9 Avenue SE (cul-de-sac); and • Install storm sewer on 1 Avenue NE (31 Street NE to 35 • Installed new storm sewer on 20 Street SE (10 Avenue to 12 Street NE). Avenue SE). Equipment: Equipment: • Replace two (2) backhoes; and • Replaced existing street sweeper; • Install ten (10) vehicle GPS systems in trucks. • Purchased fork lift; and Transit: • Purchased sidewalk maintenance equipment. • Install three (3) transit shelters; and Transit: • Install two (2) bike racks on transit buses. • Installed five (5) transit shelters; and Common Services: • Acquired new transit bus for the Shuswap Regional Transit • Install security gate card access at Public Works Yard for System. improved access and security; Common Services: • Construct coverall building for winter salt storage; • Installed security gate and fence at Public Works Yard; • Install additional stop signs for better intersection traffic • Constructed retaining wall on 3 Avenue NE; control; and • Purchased steel storage container; • Relocate storm sewers, hydro, telephone and natural gas • Repaired roof on Public Works building; and mains and construct lane in the Inner Core Parking Lot. • Demolition of dwelling at 850 – 21 Street NE. Downtown Parking: • Complete Town Centre Traffic Study.

Water level of the Salmon River on May 20, 2008 Engineering Department Shuswap Regional Airport 55

Shuswap Regional Airport In addition to private pilots, primary response, etc. Phase two (2) of the (Salmon Arm) CZAM users of the airport are the BC Forest development plan anticipates the The Shuswap Regional Airport is Service, RAP Attack and the Air creation of fourteen (14) additional managed by the City and is a class Ambulance service. serviced commercial lots. Long term Code 2B non-instrumental 1,370 Strategic planning for the airport financial planning provides the basis metre runway airport. It is a passive includes the development of a long for funding replacements of hazard airport servicing both commercial term future industrial/commercial beacons, runway lighting, operation and private users. Airport services subdivision which will encourage de- and maintenance equipment and include 24/7 service and a terminal velopment at the airport for aircraft taxiway/runway upgrading in future building, which facilitates both facilities such as aircraft mechanic years, when required. commercial rental space, the Salmon services and painters, aviation fuel Arm Flying Club clubhouse and an storage, training and emergency aviation fueling station.

Helicopters line up at the airport

Achievements • Completed gravel road construction for new hangars; and • Pave access road to new hangars; • Undertook pavement assessment study of the existing • Undertake design of phase 1 of 7 phases of the taxiway; runway. • Installation of two (2) webcams at the Shuswap Regional Goals Airport (Salmon Arm); and • Undertake wide area augmentation study to facilitate GPS • Installation of an Automated Weather Observation Station; landing. 2008 City of Salmon Arm Annual Report 56 Park Services

Parks Risk Control Program in 2005 and governments for the West Nile Virus The Parks Division is proud to has continued with this program (Mosquito) activities. promote community pride in parks through to 2008 in conjunction with Cemetery through the use and enjoyment of the Union of BC Municipalities and This division maintains two (2) our many green spaces and natural BC Health Services. A primary focus cemeteries: Baker and Mt. Ida. Baker amenities through carefully managed of this program is public education; Cemetery is no longer active and maintenance and improvement of mosquito habitat mapping, species is located in North Canoe. Mt. Ida park facilities. The division projects identification, vector larval control Cemetery, established in 1927, is a positive impression for citizens and and adult mosquito surveillance are approximately 110 acres, of which visitors by ensuring that facilities, other components of the program. only 9 acres is suitable for cemetery parks and playing fields are safe, clean As part of the control of mosquitoes, development. There are approxi- and well-maintained while, at the larviciding is performed where larvae mately 75 to 80 interments per year. same time, protecting the environ- are present in standing water, ponds, Over the past few years, the City has ment for future generations. low-lying areas and storm sewer installed a 24 unit columbarium to catch basins. The Ministry of Health facilitate cremation interments. The City maintains fifty-four (54) provides 100% funding to local hectares of park land; this includes developed, natural and passive parks, marinas, wharfs, beaches, walking trails, lawn bowling, horseshoe and playing fields. The City works closely with community groups to achieve localized objectives, such as neighbourhood parks, where the efforts and contributions of local business owners, property owners, volunteers and the City come together to enhance and build new parks. West Nile Virus (Mosquito) Program The City launched an initial comprehensive West Nile Virus Jackson Field House Achievements Goals Parks: Parks: • Completion of Ross Street Plaza; • Purchase new rotary mower and attachments; • Purchased a ball diamond groomer/leveler; • Purchase new topdresser and material hauler; • Continuation of hanging basket replacement program; • Utilizing a Provincial grant, double the number of trees • Undertook Blackburn Park master plan; planted in various areas of the City; • Undertook management and maintenance of Safeway fields • Undertake management and maintenance of Jackson Field in conjunction with City of Salmon Arm and School District in conjunction with City of Salmon Arm and School District No. 83 Joint Use Agreement; No. 83 Joint Use Agreement; • Commenced construction of Jackson Campus field house; • Implement Pesticide Use Control Bylaw on City properties; 57 • Completed development of Miku Park; • Undertake management and maintenance of Klahani Park; • Commenced reconstruction of washrooms at Fletcher Park • Complete construction of Jackson Campus field house; playground; • Complete construction of washrooms at Fletcher Park • Rebuilt McGuire Lake sidewalk; and playground; and • Constructed new washroom facility at Canoe Ball Park. • Construct drainage improvements at Marine Park. Cemetery: Cemetery: • Re-roofed maintenance shed; and • Landscape along roadway shoulders; • Upgraded landscaping along main access road. • Electronically inventory cemetery burial information into new software; and • Prepare revised Cemetery Operation and Maintenance Bylaw.

Safeway field 2008 City of Salmon Arm Annual Report 58 Utility Services Utilities Department Ulilities primary disinfection with chlorine. the Safe Drinking Water Regulations. The Utilities Division, through a The distribution system includes The City has been awarded a grant schedule of systematic new improve- approximately 205 km of watermain to assist with the construction of a ments, upgrades and replacements, varying in diameter from 100mm to $14.5 million Water Treatment Plant, strives to maintain and improve the 1000mm. which will have the capacity of 40 efficient delivery and high quality of The City’s waterworks system megalitres per day expandable to 60 water and sanitary sewer services to provides quality water through megalitres per day. It is anticipated the community. This division plays a gravity and pump system. Our that the facility will service a popula- an integral role in maintaining the primary water sources are Shuswap tion of 22,000 to the year 2030 and health, safety and well-being of the Lake – 58% and East Canoe Creek should be operational in the year community. – 42%. The waterworks system is 2009. The water and sewer utilities are relatively complex and is comprised self-liquidating funds which must of seven (7) zones, 810 hydrants, six provide for their own revenues (6) pumping stations, thirteen (13) through fees, taxes and other charges reservoirs and one (1) dam with a to support the expenditures required total storage capacity of 23,640 cubic to operate and maintain infrastruc- metres and over 5,300 connections. ture into the future. Approximately 25% of the City’s Water Distribution System customers are on water meters while The municipal water system consists the remaining users are on flat rate of two main raw water sources, billing. chlorine treatment systems for the The average daily water production is water sources and an extensive water 9.6 megalitres or 3,500 megalitres per pumping, distribution and storage year with a peak demand during the system. The City’s water supply is summer of 22.3 megalitres per day. by way of three (3) sources; East It services a population of approxi- Canoe Creek at Metford Dam, mately 14,000 people. The treatment Shuswap Lake at Canoe Beach and process utilizes chlorination for the a minor water supply from Rumball purpose of disinfection. The water Creek for irrigation at the Mt. Ida supply consistently meets the Cana- Cemetery. Treatment of the water dian Drinking Water Guidelines, BC Utilities Department sources (except Rumball Creek) is by Drinking Water Protection Act and Repairing water leak on 65 Ave NE Sanitary Sewer System The City provides effective treatment of wastewater to meet the guidelines set by the Ministry of Environment to protect the public and the environment. It operates both the wastewater treatment plant and seven (7) lift stations safely and at optimum efficiency. The sanitary sewer system has 105 59 km of mainline and 4,293 service connections.

 Water Pollution Control Centre Eric MacDonald

Achievements Water Conservation: • Fabricate and install bulk water loading station; • Continued water use efficiency program through advertising, • Complete construction of the Water Treatment Plant; brochures and regulatory means; and • Purchase and install new pumps for zone 2 and 4 pump • Fabricated hydrant backflow prevention/meter devices. stations; Water System Upgrades/Expansions: • Upgrade Metford Dam with UV and hypochlorite systems; • Constructed new watermain on Canoe Beach Drive; • Install new magnetic flow meter for zone 2 pump station; • Installed new commercial water meters; • Design new reservoir at the existing site of the Homely • Upgraded the watermain in the Inner Core Parking Lot; reservoir with a re-chlorination system; • Installed internal tideflex mixing system in zone 5 reservoir; • Upgrade watermain from 9 Avenue to 10 Avenue SE; • Commenced construction of the Water Treatment Plant; and • Purchase confined space entry equipment, aluminum • Upgraded the watermain on 20 Street SE (3 Avenue to 9 shoring, compactor, hydrant hoist and leak detection Avenue). equipment; and Sanitary System: • Recruitment of Water Treatment Plant Operators. • Purchased sewer video camera; Sanitary System: • Installed hand wash stations for the Fall Fairgrounds; • Completion of the Water Pollution Control Centre Stage • Upgraded Rotten Row lift station; and IIIB expansion; • Upgraded Tippy Canoe lift station. • Undertake capital improvements at Canoe Beach Lift Goals Station; Water Conservation: • Upgrade sewer main in the Inner Core Parking Lot; • Continue water use efficiency program through advertising, • Undertake an energy audit at the Wastewater Pollution brochures and regulatory means. Control Centre; Water System Upgrades/Expansions: • Update Liquid Waste Management Plan; • Preparation of a East Canoe Creek Watershed Protection • Upgrade sewer main in right-of-way off of Lakeshore Road Plan; and 10 Avenue NE; • Purchase and install automatic watermain flushing unit; • Undertake a water reclamation project at the Wastewater • Install ventilation system in the Canoe Pump Station; Pollution Control Centre; • Upgrade the watermain on 500 block of Lakeshore Road • Upgrade sewer line on 4 Avenue SE (3 Street SE to 100m NW; east); and • Upgrade sewer main on 800 block of 3 Avenue NE. 2008 City of Salmon Arm Annual Report 60 Shuswap Recreation Society

The Shuswap Recreation Society is responsible for providing recreational and leisure activities through its management of the Sunwave Centre, the Salmon Arm Savings and Credit Union Recreation Centre and the Salmon Arm Savings and Credit Union Indoor Complex. Their mandate is to provide diverse family and adult-oriented leisure activities with a view to promoting active living and quality of life in the community. The Shuswap Recreation Society strives to maximize the productivity of resources, to provide good cost recovery of the taxpayers’ dollars and provide affordable recreational opportunities for the residents of Salmon Arm. Setup for the Blue Rodeo concert

Achievements Goals • Completed accounts receivable section of policy and • Develop five (5) year capital plan; procedure manual; • Develop an overall marketing strategy and budget; • Continued refinement of budgetary process; • Assess and update policies and procedures related to cash, • Improved internal and external financial reporting payroll and corporate ethics; processes; and • Implement new registration software; • Initiated staff based strategic planning process and • Integrate new registration and scheduling software with established Mission And Vision Statement for the Shuswap current accounting system; and Recreation Society. • Implement and update process for organizational policies and procedures. SASCU Recreation Centre

The Salmon Arm Savings and Credit Our Aquatics Department is also the ‘Birthday Party Zone’ which is Union Recreation Centre (Recre- a training centre for Water Safety held at the pool in an inviting tropical ation Centre) provides a wide range Instructors, Lifeguards and First Aid atmosphere. of services such as pool and facil- (including ADE training). Numerous drop–in programs such ity rentals, racquetball and squash, This facility is also used by competi- as floor hockey, basketball and pickle weight training, programming, etc., tive swim clubs such as the Sockeyes, ball are provided to encourage public 61 to promote the health and wellness Masters and Shuswap Swimming participation in active living. Pro- of our citizens. Inc. This quality environment has led gramming Services also coordinates Aquatic Services competitive teams and individuals the booking of recreational facilities, The Aquatics Division provides an to consistently prove themselves in fields and parks. indoor lap pool and tot pool, hot tub provincial competition. Racquetball and Squash and sauna. It has been a priority of Programming Services Court Services the aquatics staff to create a warm The facilitation of contractors who In 2004, the City constructed and inviting atmosphere. In addition provide recreational programs such racquetball and squash courts at the to swimming lessons, four (4) levels as scuba diving, summer French and Recreation Centre. This athletic of aquafit taught by certified instruc- music lessons, canoeing, babysitter’s facility hit the ground running as tors as well as special swim programs courses and summer soccer camps are Salmon Arm has a good base of are provided to individuals who all components of the programming experienced players with many more require rehabilitation exercises. function. One very popular event is players being introduced to the sport. Achievements Goals Programming Services: Programming Services: • Participated in the Move for Health Day 10 million Step • Host the regional Walk BC workshop; Challenge – 9.63 million steps achieved; • Develop ‘Everybody Active Access’ policy; • Hosted ‘Everybody Gets to Play’ workshop; • Continue to explore new programs and options encompass- • Implemented the ‘Everybody Active – Woman Alive’ ing the ‘Everybody Active’ initiative; program for women on low incomes; • Develop a sustainable walking program encompassing the • Hosted ‘High Five’ training for forty-three (43) community Walk BC sponsored program; and professionals; • Increase the quality of sports fields through improved • Initiated new successful art program; communication with the Parks Department. • Improved communication for scheduling sports fields; and Racquetball and Squash Court Services: • Applied for several grants in conjunction with the Shuswap • Continue to offer youth initiatives to increase the growth of Trail Alliance and Greenways Committee. Racquetball and Squash Racquetball and Squash Court Services: SASCU Recreation Centre: • Participated in hosting the annual Racketlon Squash • Undertake capital improvements such as re-key the building, Tournament. convert lockers from keys to tokens and repaint interior SASCU Recreation Centre: doors; • Completed sauna improvements; • Undertake energy efficiency studies with a view to reducing • Completed improvements to washrooms and changerooms; energy usage and greenhouse gases; • Completed pool deck improvements (new grates and diving • Purchase digital display; board); • Certify all staff in Aquatic Emergency Assistance; and • Enforced field use/rental compliance; and • Purchase treadmill for weight room. • Developed strategy to attract and retain part time aquatics staff. 2008 City of Salmon Arm Annual Report 62 Sunwave Centre

The Sunwave Centre promotes com- • 2006 Rotary Conference; • Salmon Arm Figure Skating Club; munity events and concerts in addi- • Lipizzaner Stallions; • Shuswap Ringette; tion to hockey, ringette, speed skating • Numerous Concerts such as Blue • Salmon Arm Speed Skating Club; and figure skating. The Sunwave Rodeo, Alice Cooper, Stompin • Salmon Arm Minor Hockey; Centre’s commitment to providing Tom, Paul Brandt, Teri Clarke, • Salmon Arm Hockey School; quality events is evident by the suc- Steve Earl, etc.; • Salmon Arm Lacrosse; and cessful production of the following • Rotary Lobsterfeast; • Recreational Hockey. major events: • Circus and Acrobats; and • Second Under 18 Women’s • Salmon Arm Homeshow. National Event; The Sunwave Centre is home to the • High Performance Provincial Salmon Arm Silverbacks. This local Camps such as Under 16, Under Junior ‘A’ hockey team provides fans 17, Under 18 and Ringette Allstar; with exciting hockey action on the • High Performance Under 17 Best ice. Their home games have also Ever Tournament; evolved into a social event for Salmon • National Ringette Competition; Arm residents. • BC Cattleman’s Convention; The Sunwave Centre is also home to:

Achievements • Planned and organized the 2009 M & M Meats National • Participate in the organization of the Torch Relay Celebration Junior Curling Championships; for the 2010 Vancouver Winter Olympics; • Hosted inaugural Under 16 Female BC Cup for Hockey BC; • Host three (3) BC Hockey Cup events: Under 16 Male, • Successfully collaborated with user groups to schedule ice Under 18 Female and Under 17 Male; usage; • Continue to apply to host other BC Hockey events; • Successfully bid and was awarded three (3) BC Hockey Cup • Plan and implement new strategies for all aspects of conces- events: Under 16 Male, Under 18 Female and Under 17 sion operation; Male; • Complete construction of new bleachers for Hucul Pond; • Successfully promoted Blue Rodeo concert; and • Complete construction of new shower for dressing room 1; • Participated in successful team building exercise with staff. • Undertake energy efficiency studies with a view to reducing Goals energy usage and greenhouse gases; and • Host 2009 M & M Meats National Junior Curling • Undertake to host at least one (1) concert event. Championships; SASCU Indoor Sports Complex 63

The Salmon Arm Savings and Credit Union Indoor Sports Complex, as it has come to be known, evolved from the old Memorial Arena. It was purchased by the Salmon Arm & Shuswap Lake Agricultural Associa- tion (Fall Fair) and a revitalization was undertaken which included the removal of bleachers and hockey boards to create an enlarged floor area for the Fall Fair’s indoor displays. With the installation of state-of-the- art field turf, indoor sports use such as soccer, football, rugby, lacrosse and archery began. It has been suggested that this facility is the reason that local soccer now has such success in regional and Flower display during the Fall Fair in the SASCU Indoor Sports Complex provincial competitions. The Salmon Arm Savings and Credit Union Indoor Sports Complex continues to be utilized at near full capacity during the winter months providing year-round soccer venues to both youth and adults.

Achievements Goals • Successfully negotiated rates to lease facility for five (5) • Research funding mechanisms to facilitate building improve- years from the Salmon Arm and Shuswap Lake Agricultural ments; and Association. • Continue to partner with the Salmon Arm and Shuswap Lake Agricultural Association to address building improvements. 2008 City of Salmon Arm Annual Report Salmar Community 64 Association

In 1946, a group of Salmon Arm and not be met unless a new theatre of the Arena as well as various other area residents met to discuss the need were constructed. The ongoing sale community projects. to create a memorial for veterans of of memberships and a significant In the 1970’s, the Salmar Theatre World War II. In due course, it was amount of volunteer labour resulted continued to operate successfully. determined that the construction in the construction of a new movie Profits from the operation were of a new civic arena would serve theatre, which opened for business in re-invested in the theatre building this purpose well. The Salmon May of 1949 as the “Salmar Theatre”. and were also used to purchase the Arm Co-operative Association was Later that year, the Association was Starlite Drive-In Theatre located formed to raise funds to purchase the formally incorporated as the Salmon near the junction of Trans Canada Rex Theatre (located near the corner Arm Community Association. Highway East and Highway 97B. of the westside of Alexander Street The Salmar Theatre proved to be a The drive-in theatre was operated and Hudson Avenue), operate it and very successful business venture and through to the late 1980’s when it use the profits to fund the new arena. the original objectives of the commu- was sold to the Ministry of Trans- Lifetime memberships in the new nity were met by the construction, portation and Highways to enable Association were sold at the then in 1958, of the Salmon Arm Memo- the planned construction of a new significant price of $25.00. rial Arena. From that time until the intersection. In its later years, the It soon became apparent that the operation of the arena was taken over drive-in theatre property was as well Rex Theatre was not in a good state by the District of Salmon Arm in known for summer flea markets as it of repair and that the objectives 1970, profits from the Salmar Theatre was for movies. of the fledging Association would were used to support the operation With the original focus of constructing and supporting the operations of the local arena having long been met, the focus of the Association turned to supporting worthwhile community endeavours in the area of sport and recreation and artistic and scholastic achievement. During all this time, the Salmar Theatre, as well as the Starlite Drive-In Theatre, provided a source of employment for young people in the community, a tradition which continues to the present day. Construction of the Salmar Theatre Contributed by Denis Marshall By the 1980’s, the operations of the so that a variety of movies could which resulted in the acquisition of theatre were challenged not only by a literally be shown under one roof. In the Legion property by the Associa- significant economic downturn, but 1992, a recommendation was made tion in return for the construction by competition from other sources of to the Board of the Association, in 2001 of a new Legion building entertainment, such as cable televi- and accepted, that its operations which has helped ensure the ongoing sion and videos. This competition be expanded. After considerable viability of Branch #62. Further, was met, in part, by renovating the discussion and research, the decision operational profits have, in recent Salmar Theatre and constructing a was made to acquire a separate site years, been re-invested in the Salmar stage to permit live performances. As between Trans Canada Highway Theatre which, since the opening of well, every effort was made to expand West and Hudson Avenue NW and the Salmar Grand, is known as the 65 the variety of movie entertainment to construct a multiplex theatre with “Salmar Classic”. The Salmar Classic by encouraging the activities of the four screens which was opened in now boasts new seating and heating Shuswap Film Society, an association May of 1997 as the “Salmar Grand”. and ventilation systems as well as which also continues to the present The Salmar Grand enabled the upgrades to the screen and sound day. In an effort to raise the profile Association to take advantage of the system and, most noteworthy, the of the Association, its name was significant increase in movie prod- installation of the first 3-D projector changed in 1987 to Salmar Commu- ucts and to open most new movies owned by the Association. nity Association. These initiatives, as on release. Operational profits have The Association continues to look well as improved economic condi- allowed the Association to not only for new and innovative ways in which tions, resulted in improved fortunes meet its financial objectives relative to meet the challenge of bringing for the Salmar Theatre by the end of to the cost of constructing the new first-rate movies and other entertain- the decade. facility but to continue to support ment to the Salmon Arm area in a The decade of the 1990’s witnessed a worthwhile community activities. Of manner which is consistent with the continent wide revival of the movie particular note is the arrangement vision of the citizens who formed the industry and the beginning of the made between the Association and Association in 1946. trend to construct multiplex theatres Royal Canadian Legion Branch #62,

Salmar Grand Cinema Back of Salmar Classic Theatre 2008 City of Salmon Arm Annual Report Financial Section

Deena Viik The City of Salmon Arm Financial Statements For The Year Ended December 31, 2008

Contents

Auditors' Report 68 67 Financial Statements Consolidated Statement of Financial Position 69 Consolidated Statement of Financial Activities 70 Consolidated Statement of Cash Flows 71 Consolidated Statement of Current Fund Operations 72 Consolidated Statement of Capital Fund Operations 73 Consolidated Statement of Reserve Funds Operations 74

Summary of Significant Accounting Policies 75-76

Notes to Financial Statements 77-83

Schedules to Financial Statements Schedule 1 - Long Term Debt 84 Schedule 2 - Capital Assets 85 Schedule 3 - Taxation 86 Schedule 4 - Grants from Federal and Provincial Governments 87-88 Schedule 5 - Consolidated Departmental Expenditures 89 Schedule 6 - Consolidated Expenditures by Object 90 Schedule 7 - Trust and Reserve Funds Statements 91-92 Schedule 8 - Consolidated Schedule of Segment Disclosure 93

2008 City of Salmon Arm Annual Report 68 The City of Salmon Arm Consolidated Statement of Financial Position

As at December 31 2008 2007

Financial Assets Cash $ 295,680 $ 322,926 Investments 21,744,278 18,534,670 Accounts Receivable Property Taxes 585,913 426,202 Trade 2,796,256 3,946,565 Water and Sewer Levies 240,150 222,876 69 Province of British Columbia - 13,859 Inventories for Resale 66,411 63,106 M.F.A. Debt Reserve - Note 3 1,659,325 1,397,960 27,388,013 24,928,164 Liabilities Accounts Payable and Accrued Liabilities 4,376,165 4,208,016 Deposits and Performance Bonds 743,685 953,682 Prepaid Property Taxes and Levies 1,599,121 1,566,149 Deferred Revenues - Note 4 4,335,002 4,234,484 M.F.A. Debt Reserve - Note 3 1,659,325 1,397,960 Long Term Debt - Note 1 and Schedule 1 32,500,197 25,657,924 45,213,495 38,018,215

Net Financial Liabilities (17,825,482) (13,090,051) Physical Assets Capital Assets - Schedule 2 216,683,137 197,118,825

Net Position $ 198,857,655 $ 184,028,774

Municipal Position Equity in Physical Assets $ 183,167,666 $ 169,384,537

Capital Fund 4,277,121 2,546,968 Current Fund 7,964,688 7,201,273 Statutory Reserves 3,448,180 4,895,996

$ 198,857,655 $ 184,028,774

Director of Corporate Services Monica R. Dalziel, CMA

The accompanying summary of significant accounting policies, notes to financial statements and schedules are an integral part of these financial statements. 2008 City of Salmon Arm Annual Report The City of Salmon Arm Consolidated Statement of Financial Activities

For The Year Ended December 31 2008 2008 2007

Actual Budget Actual Revenues Taxation - Net - Schedule 3 $ 13,329,467 $ 13,352,850 $ 12,265,181 Frontage Tax 1,756,296 1,747,000 1,238,713 Grants - Schedule 4 5,448,897 5,647,562 3,047,136 70 Grants - Other 218,188 217,330 214,260 Sales of Services 4,579,535 4,455,985 4,339,120 Licences, Permits and Fines 767,286 733,545 887,243 Rentals, Leases and Franchises 1,088,138 1,044,865 1,020,570 Return on Investments 1,101,707 388,220 924,454 Penalties and Interest 186,770 142,700 127,525 Other Revenue From Own Sources 49,820 39,300 10,538 Other Contributions 3,833,106 3,717,705 4,546,218

32,359,210 31,487,062 28,620,958

Expenditures Departmental Expenditures - Schedule 5 34,621,837 38,385,599 25,029,148 Collections for Other Governments 11,087 18,115 16,503 Fiscal Services 2,304,217 2,441,395 1,766,232 Debt Issue Expenses 157,500 - 8,750

37,094,641 40,845,109 26,820,633

Net Revenues (Expenditures) (4,735,431) (9,358,047) 1,800,325

Interim Financing (Repayments) (1,061,091) - 1,111,364 Debt Issued 9,500,000 8,325,875 500,000 Actuarial Adjustments (274,560) - (225,985) Debt Principal Repayments (2,383,166) (2,398,205) (994,006)

Change in Fund Balances $ 1,045,752 $ (3,430,377) $ 2,191,698

The accompanying summary of significant accounting policies, notes to financial statements and schedules are an integral part of these financial statements. The City of Salmon Arm Consolidated Statement of Cash Flows

For The Year Ended December 31 2008 2007

Cash Flows From Operating Activities Net Revenues (Expenditures) For The Year $ (4,735,431) $ 1,800,325 Changes in Non-Cash Working Capital Items Inventories for Resale (3,305) (18,949) Accounts Receivable 987,183 (1,779,004) Accounts Payable 168,148 1,415,633 71 Deferred Revenues 100,518 (75,692) Deposits and Performance Bonds (209,997) 59,487 Prepaid Property Taxes 32,972 92,091

(3,659,912) 1,493,891

Cash Flows From Investing Activities Increase in Investments (3,209,608) (774,113)

Cash Flows From Financing Activities Actuarial Adjustments (274,560) (225,985) Issuance of Long Term Debt 9,500,000 500,000 Repayment of Long Term Debt (2,383,166) (994,006)

6,842,274 (719,991)

Decrease in Cash During Year (27,246) (213)

Cash, Beginning of Year 322,926 323,139

Cash, End of Year $ 295,680 $ 322,926

For The Year Ended December 31 2008 2008 2007

Actual Budget Actual Revenues Taxation - Net - Schedule 3 $ 13,329,467 $ 13,352,850 $ 12,265,181 Frontage Tax 1,756,296 1,747,000 1,238,713 72 Grants - Schedule 4 519,025 565,035 455,139 Grants - Other 218,188 217,330 214,260 Sales of Services 4,579,535 4,455,985 4,339,120 Licences, Permits and Fines 767,286 733,545 887,243 Rentals, Leases and Franchises 1,088,138 1,044,865 1,020,570 Return on Investments 605,589 388,220 547,515 Penalties and Interest 186,770 142,700 127,525 Other Revenue From Own Sources 49,820 39,300 10,538 Other Contributions 681,138 1,519,490 348,467

23,781,252 24,206,320 21,454,271

Expenditures Departmental Expenditures - Schedule 5 15,057,525 15,610,900 13,659,512 Fiscal Services 2,304,217 2,441,395 1,766,232 Collections For Other Governments 11,087 18,115 16,503

17,372,829 18,070,410 15,442,247

Net Revenues 6,408,423 6,135,910 6,012,024

Debt Principal Repayments (2,383,166) (2,398,205) (994,006) Interfund Repayment (43,359) - (36,368) Net Inter-fund Transfers Reserve Funds 345,590 (719,885) (601,365) Capital Fund (3,564,073) (3,003,165) (2,687,995)

Change in Current Fund 763,415 14,655 1,692,290

Balance, Beginning of Year 7,201,273 7,201,273 5,508,983

Balance, End of Year $ 7,964,688 $ 7,215,928 $ 7,201,273

For The Year Ended December 31 2008 2008 2007

Actual Budget Actual Sources of Financing Revenues Grants - Schedule 4 $ 4,929,872 $ 5,082,527 $ 2,591,997 Other Contributions 3,336,440 2,198,215 3,884,218 Net Inter-fund Transfers 73 Current Fund 3,564,073 3,003,165 2,687,995 Statutory Reserve Funds 1,413,873 1,579,300 280,255 Long Term Debt Financing 9,500,000 8,325,875 500,000 Due to General Operating 130,000 - 1,147,733

22,874,258 20,189,082 11,092,198

Expenditures Departmental Expenditures - Schedule 5 19,564,312 22,774,699 11,369,636 Debt Issue Expenses 157,500 - 8,750 Actuarial Adjustments 274,560 - 225,985 Repayment to General Operating 1,147,733 - -

21,144,105 22,774,699 11,604,371

Change in Capital Fund 1,730,153 (2,585,617) (512,173)

Balance, Beginning of Year 2,546,968 2,546,968 3,059,141

Balance, End of Year $ 4,277,121 $ (38,649) $ 2,546,968

For The Year Ended December 31 2008 2008 2007

Actual Budget Actual

Balance, Beginning of Year $ 4,895,996 $ 4,895,996 $ 3,884,415

Additions 74 Other Contributions 90,089 - 539,517 Return on Investments 221,558 - 150,954 Net Inter-fund Transfers Capital Fund (1,413,873) (1,579,300) (280,255) Current Fund (345,590) 719,885 601,365

Net Additions (Reduction) (1,447,816) (859,415) 1,011,581

Balance, End of Year $ 3,448,180 $ 4,036,581 $ 4,895,996

Summary of Reserve Funds Positions Equipment Replacement $ 810,840 $ 599,830 General Capital 481,661 1,275,593 Fire Department Building and Equipment 32,601 21,585 Emergency Apparatus 545,542 610,333 Police Vehicle Replacement 183,976 157,554 Landfill Site Repurchase 218,145 208,340 Cemetery Development 78,623 54,828 Sewer Major Maintenance 226,195 1,181,047 Water Major Maintenance 400,061 358,953 Community Centre Major Maintenance 331,171 315,641 Cemetery Columbarium 25,306 19,393 Parks Development 114,059 92,899

$ 3,448,180 $ 4,895,996

Nature of Business The City is incorporated under the laws of British Columbia and is engaged in the operation of a municipality.

Basis of Presentation It is the City’s policy to follow Canadian generally accepted accounting principles. The consolidated financial statements include the accounts of all funds of the City. All inter-fund transactions have been eliminated. The consolidated statements have been prepared by management using guidelines issued by the Public Sector Accounting Board (PSAB) of the 75 Canadian Institute of Chartered Accountants.

Revenue Recognition Taxation revenues are recognized at the time of issuing the property tax notices for the fiscal year. Sale of services and user fee revenues are recognized when the service or product is provided by the City. Grant revenues are recognized when the funding becomes receivable.

Expenditures Expenditures are recorded in the period in which the goods or services are acquired and a liability is incurred.

Investments Investments are deposited with the Municipal Finance Authority and are held in short term bonds and a money market fund. The interest rate as at December 31, 2008 was approximately 3%. The City holds three $100,000 Royal Bank debenture bonds due in 2083 with a floating interest rate.

Inventories Inventories are stated at cost. Cost is generally determined on a first-in, first-out basis.

Physical Assets and Amortization Land, buildings, engineering structures and machinery and equipment are recorded on the cost basis. Cost includes interest on short term financing. Amortization is not recorded.

Long-Term Debt Long-term debt is recorded net of any sinking fund balances. Debt charges, including interest and foreign exchange, are charged to current operations. Interest charges are accrued for the period from the date of the latest interest payment to the end of the year.

Reserves Reserves for future expenditures represent amounts set aside for future operating and capital expenditures.

Financial Instruments It is management’s opinion that the City is not exposed to significant interest, currency or credit risks arising from its financial instruments, unless otherwise noted. The fair values of the City’s financial instruments approximate their carrying values, unless otherwise noted.

Budget Figures The budget figures are from the Annual Budget Bylaw adopted by May 15 of each year. They have been reallocated to conform to PSAB financial statement presentation. Subsequent amendments have been made by Council to reflect changes in the budget as required by law.

. 2008 City of Salmon Arm Annual Report The City of Salmon Arm Summary of Significant Accounting Policies December 31, 2008

Commitments The City has entered into various agreements and contracts for services, for periods ranging from one to five years.

Use of Estimates The preparation of the financial statements in accordance with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements, and the reported amounts of revenues 76 and expenses during the reporting period. Actual results could differ from management’s best estimates as additional information becomes available in the future . The City of Salmon Arm Notes to Financial Statements December 31, 2008

1. Long Term Debt

Future principal requirements, not including sinking fund additions, on existing debt:

General Fund Water Fund Sewer Fund 2009 $ 696,756 $ 418,519 $ 110,476 2010 580,756 418,519 110,476 2011 580,756 418,519 110,476 2012 580,756 418,519 110,476 77 2013 580,756 418,519 110,476 2014 and thereafter 5,547,042 5,532,904 1,081,324

2. Contingent Liabilities and Commitments

(a) Pension Liabilities

The municipality and its employees contribute to the Municipal Pension Plan (the plan), a jointly-trusteed pension plan. The board of trustees, representing plan members and employers, is responsible for overseeing the management of the pension plan, including investment of the assets and administration of benefits. The pension plan is a multi- employer contributory pension plan. Basic pension benefits provided are defined. The plan has about 150,000 active members and approximately 54,000 retired members. Active members include approximately 32,000 contributors from local governments.

Every three years, an actuarial valuation is performed to assess the financial position of the plan and the adequacy of plan funding. The most recent valuation as at December 31, 2006 indicated a surplus of $438 million for basic pension benefits. The next valuation will be as at December 31, 2009 with results available in 2010. The actuary does not attribute portions of the surplus to individual employers. The City of Salmon Arm paid $402,424 for employer contributions to the plan in fiscal 2008 and employee contributions were $355,810.

(b) Columbia Shuswap Regional District

Regional District debt is, under the provisions of the Local Government Act, a joint and several liability of the District and each member municipality within the District, including the City of Salmon Arm. The loan agreements with the Columbia Shuswap Regional District and the Municipal Finance Authority provide that, if at any time the scheduled payments provided for in the agreements are not sufficient to meet the Authority’s obligations with respect to such borrowing, the resulting deficiency becomes a liability of the member municipalities.

The City is the defendant in various lawsuits. In the opinion of management, the overall estimation of loss is not determinable. These claims have not been provided for in the financial statements. Settlement, if any, made with respect to these actions would be expected to be accounted for as a charge to expenditures in the period in which realization is known.

2008 City of Salmon Arm Annual Report The City of Salmon Arm Notes to Financial Statements – Continued December 31, 2008

(d) Equipment Leases

The City is the lessee of computer equipment, VoIP and a postage machine valued at $533,051 excluding taxes. The lease terms are May 2005 to August 2011. Yearly payments excluding taxes are $76,175 for total lease payments of $142,809. The City has no equity in the leased equipment, and the lease payments are disclosed as operating expenditures of the year in which they are paid. 78 Future annual lease payments are as follows: 2009 76,175 2010 40,803 2011 25,831

(e) Contractual Obligation

The City of Salmon Arm has entered into a contract with the Shuswap Recreation Society to manage the Shuswap Recreation and Sunwave Centres and is contingently liable for deficits incurred when expenses exceed revenues. The City of Salmon Arm provides an annual provision for the operation and maintenance of these facilities.

(f) Commitments

During 2006, the City entered into an agreement for the construction of a new Water Treatment Plant. Total expenditures incurred were $406,970 in 2006, $3,428,646 in 2007 and $10,475,190 in 2008. As of May 1, 2009, the total estimated costs to completion are $2,265,065. The project has been funded through a combination of debt proceeds, reserves, grants and other funding sources. The project is expected to be completed in 2009.

In 2009, the City entered into an agreement for the construction of an underpass at 20/21st Street NE and the Trans Canada Highway. The total estimated costs to completion are $6,500,000. The project has been funded through a combination of debt proceeds, reserves, grants and other funding sources. The project is expected to commence in 2009 and to be completed in 2010.

3. Reserves – Municipal Finance Authority

The City issues the majority of its debt instruments through the Municipal Finance Authority. As a condition of these borrowings, a portion of the debenture proceeds are withheld as cash deposits by the Municipal Finance Authority as a debt reserve fund. The City also executes demand notes in connection with each debenture whereby the City may be required to loan certain amounts to the Municipal Finance Authority. These demand notes are contingent in nature and are not reflected in the accounts.

The details of the cash deposits and demand notes at the year end are as follows:

Demand Notes Cash Deposits

General Fund $ 644,901 $ 298,356 Water Fund 399,374 150,049 Sewer Fund 119,323 47,322 $1,163,598 $495,727 The City of Salmon Arm Notes to Financial Statements – Continued December 31, 2008

4. Deferred Revenues

Included in deferred revenue is a prepayment amount of $1,000,000 received from British Columbia Buildings Corporation for future rental of the Law Courts facility. These funds will be used for annual rent payments commencing in 2021.

5. Fire Training Centre Function 79 The City participates jointly with the Columbia Shuswap Regional District and other local governments to construct a Fire Training Centre. This function is not reflected in the financial statements of the City.

Investments $ 31,925 Due from the City of Salmon Arm 110,785 Capital Assets 417,240 Total Assets $ 559,960

Operating Surplus $ 142,720 Equity in Capital Assets 417,240 Total Liabilities and Equity $ 559,960

6. Federal Gas Tax Reporting

Gas Tax funding is provided by the Government of Canada. The use of the funding is established by a funding agreement between the City of Salmon Arm and the Union of British Columbia Municipalities. Gas tax funding may be used toward designated public transit, community energy, water, wastewater, solid waste and capacity building projects as specified in the funding agreements

2008 2007 Opening balance of unspent funds $ 49,076 $ 38,278 Interest earned 2,317 522 Add: Amounts received during the year 352,668 285,162 Less: Amounts spent on eligible project (Schedule 4) (263,187) (274,887) Total Deferred Revenue $ 140,874 $ 49,075

7. Tangible Capital Assets

In anticipation of the new reporting requirements for 2009, the City of Salmon Arm has had an asset valuation completed and has developed a plan for valuation, costing and threshold development. Staff has compiled listings of assets and are in the process of costing these assets. Action plan meetings have been attended by management and staff for addressing tangible capital asset reporting requirements.

2008 City of Salmon Arm Annual Report The City of Salmon Arm Notes to Financial Statements – Continued December 31, 2008

8. Trust Funds

In accordance with PSAB recommendations for local governments, trust funds are not included in the City’s Consolidated Financial Statements. The City administers a Cemetery Maintenance Fund for the perpetual care and maintenance of the City owned and operated cemetery. As a December 31, 2008 the Trust Fund balance is $225,099 (2007 - $205,865) (Schedule 7).

80 9. Segment Reporting The City of Salmon Arm is a municipal government that provides a range of services to its citizens. The City is governed by an elected Council comprised of a Mayor and six (6) Councillors whose authority is set out in the Community Charter and Local Government Act. For management reporting purposes City's operations and activities are organized and reported by Fund. The General Fund has been further segmented for the purpose of recording specific activities to attain certain objectives in accordance with special regulations, restrictions or limitations.

City services are provided by departments and their activities are reported in these funds. Certain departments have been separately disclosed in the segmented information, along with the services they provide, as follows:

General Government Services – Legislative Services, Information Services, Customer Service, Financial Services and Human Resources. Legislative Services is responsible for the statutory obligations under the Community Charter and Local Government Act and provides the legal and administrative support to City Council. It is responsible for recording resolutions, decisions and minutes of Council to allow the direction and policies of Council to be carried out. Legislative Services manages the City’s property and liability insurance portfolio, freedom of information inquiries, municipal elections and referendums, the corporate document management system, City Policy Manual and completion of the City’s Annual Report and Civic Calendar. The role of the Information Services is to provide a reliable, stable and current technology systems to all City departments. Information Services maintains all servers, workstations, firewalls, printers, digital cameras, scanners, telephones, cellular phones, pagers, security systems, Geographic Information Systems (GIS) and the corporate website. Customer Service recognizes the importance of its customers and endeavours to provide quality services in a timely and efficient manner to reflect the growing and changing needs of our citizens. Customer Service Representatives provide information and service in building inspection, cash payments, taxation, transit, pet and business licensing, etc. Financial Services provides financial expertise, information, guidance and advice on day-to-day operational matters to internal and external customers. Financial Services develops financial policies and procedures which assist Council and guide staff in shaping the direction of the City. Financial Services provide accurate and full disclosure on the financial affairs of the City as set out in the Community Charter and Local Government Act. This information includes annual municipal reporting forms, operational and capital budgets, setting of annual property tax and water and sewer rates, annual financial statements, long term financial plan, investments, public bodies report, etc. Long term growth management strategies such as the Long Term Financial Plan, Five (5) Year Capital Plan, and the Long Term Equipment and Infrastructure Replacement Plans are The City of Salmon Arm Notes to Financial Statements – Continued December 31, 2008

developed and implemented to better plan for our community. Human Resources is responsible for all issues surrounding the employees of the City of Salmon Arm. It represents the City in union negotiations and is key in setting human resource policies and procedures. Human Resources encourages and coordinates staff development, training and recognition programs to better and more efficiently deliver services to the community and plays a major role in recruiting, transferring, promoting and retaining the best people for the job. Protective Services – Fire Prevention and Suppression, Police Protection, Bylaw 81 Enforcement, Building Inspection, Business Licensing and Animal Control Services The City provides community-based fire prevention and suppression services and responds to a geographical area of 84 square miles. It provide fire protection services to approximately 8,550 properties (residential, commercial, etc.) and inspection services to approximately 850 buildings. Fire Prevention and Suppression encompasses a Rescue Team designed, pursuant to WorkSafe BC, to provide rescue services to municipal employees who work in areas where identifiable hazards are present and manages the City Safety Program. The Police Department strives to provide a quality service to the community which includes calls for service, proactive enforcement and interaction with the community to gain insight into community concerns so that policing priorities may be set. Salmon Arm is policed by the Royal Canadian Mounted Police. Bylaw Enforcement encompasses all matters relating to the enforcement of City bylaws, and for the maintenance and accuracy of all files on matters relating to court actions on behalf of the City of Salmon Arm. Building Inspection addresses residential, commercial, institutional and industrial building construction within the City. The focus is to provide the public and the building industry with high quality service such that the structural integrity of the buildings constructed conform to the requirements of the BC Building Code and zoning, building and servicing bylaws and are safe for their intended purpose. Business Licensing is responsible for reviewing and issuing business licenses within the City. Business applications and premises are inspected to ensure that they are safe for the public and that they meet zoning bylaw requirements. Animal Control enforces the Animal Control regulations within the City and the issuance of dog licenses.

Transportation Services – This function is comprised of engineering, public works (transit, roadway systems, bridge repair, storm drainage, sidewalks, boulevards, street lighting, airport, downtown parking, etc.) utilities, parks, municipal facilities, marina/wharf, garage, vehicle and equipment fleet and cemeteries and provides a broad spectrum of services to the community. These services are provided in a participative fashion between City Council, the public, management and employees in a safe, effective, efficient and financially responsible manner. Transportation Services is responsible for the maintenance of over 210 kilometers (excluding the Trans Canada Highway and Highway 97B) of roadway, 45 kilometres of sidewalk as well as 77 kilometers of storm sewer complete with retention ponds and currently operates a +/- 70 unit municipal fleet of major vehicles and equipment.

Environmental and Development Services – Development Services, Community Development Services and Public Health and Welfare Services. Development Services provides community planning, subdivision and development application facilitation. Taking into account various Council approved policies, bylaws, and procedures, it provides Council with professional advice on land use planning issues and is the coordinating department for the processing and approval of development applications to meet the community’s objectives. It also provides advice to other City departments,

2008 City of Salmon Arm Annual Report The City of Salmon Arm Notes to Financial Statements – Continued December 31, 2008

community and business groups, developers, property owners, and citizens. It is responsible for the creation and recommendation of bylaws, policies and procedures to maintain the community’s quality of life. Community Development Services provide services regarding environmental concerns, heritage matters, etc. Public Health and Welfare Services provides cemetery services to the citizens of the City.

Recreational and Cultural Services – Recreational and Leisure Services (Multi-Use Facility, Auditorium and Pool), and Park and Wharf Services. Recreational and Leisure 82 Service’s mandate is to provide diverse family and adult oriented recreational activities with a view of promoting active living and quality of life in the community. The City strives to maximize the productivity of resources, to provide good cost recovery of the taxpayers’ dollars and provide affordable recreational opportunities for the citizens of Salmon Arm. The Multi-Use Facility promotes community events and concerts in addition to hockey, ringette, speed skating, and figure skating. The Recreation Centre provides a wide range of services from pool and facility rentals, racquetball and squash, weight training, programming, etc. to promote the health and wellness of our citizens. Recreational programming such as scuba diving, summer french and music lessons, canoeing, babysitter’s courses, and summer soccer camps are all components of this function. The Parks and Wharf Services is proud to promote community pride in parks through the use and enjoyment of our many green spaces and natural amenities through carefully managed maintenance and improvement of park facilities. It projects a positive impression for citizens and visitors by ensuring that facilities, parks and playing fields are safe, clean and well-maintained while at the same time protecting the environment for future generations. The City maintains fifty-four (54) hectares of park land; this includes developed, natural, and passive parks, marinas, wharfs, beaches, walking trails, lawn bowling, horseshoes and playing fields. Parks receive ongoing maintenance such as turf management, hanging flower baskets, downtown flower planters, irrigation systems, general park maintenance (bathrooms, garbage control), parkland design and construction , special events and sports field construction . The City works closely with community groups to achieve localized objectives such as neighbourhood parks where the efforts and contributions of local business owners, property owners, volunteers and the City come together to enhance and build new parks.

Utilities The Utilities function, through a schedule of systematic new improvements, upgrades and replacements, strives to maintain and improve the efficient delivery and the high quality of water and sanitary sewer services to the community. It plays an integral role in maintaining the health, safety and well-being of the community.

The Water and Sewer Utilities are self-liquidating funds which must provide for their own revenues through fees, taxes and other charges to support the expenditures required to operate and maintain infrastructure into the future.

Water Utility Services – This Utility function provides for the delivery of safe drinking water to the citizens of Salmon Arm. The municipal water system consists of two main raw water sources, chlorine treatment systems for the water sources and an extensive water pumping, distribution and storage system. The City’s water supply is by way of three (3) sources; East Canoe Creek at Metford Dam, Shuswap Lake at Canoe Beach and a minor water supply from Rumball Creek for irrigation at the Mt. Ida Cemetery. Treatment of the water sources (except Rumball Creek) is by primary disinfection with The City of Salmon Arm Notes to Financial Statements – Continued December 31, 2008

chlorine. The distribution system includes approximately 205 km of watermain varying in diameter from 100mm to 1000mm. The City waterworks system provides quality water through a gravity and pump system. Our primary water sources are from Shuswap Lake – 58% and East Canoe Creek – 42%. The waterworks system is relatively complex and is comprised of seven (7) zones, 810 hydrants, six (6) pumping stations, thirteen (13) reservoirs, and one (1) dam with a total storage capacity of 23,640 cubic metres and over 5,488 connections. The treatment process utilizes chlorination for the purposes of disinfection. The water supply consistently meets the Canadian Drinking Water Guidelines, BC Drinking Water Protection Act and the Safe Drinking Water Regulations. 83 Sewer Utility Services – The City provides effective collection and treatment of waste water to meet the guidelines set by the Ministry of Environment to protect the public and the environment. It operates both the treatment plant and five (5) lift stations safely and at optimum efficiency. The sanitary sewer system has 105 kilometers of mainline and 4,459 service connections.

The accounting policies used in these segments are consistent with those followed in preparation of the consolidated financial statements as disclosed in our Basis of Presentation Policy. For additional information see the Consolidated Schedule of Segment Disclosure (Schedule 8).

2008 City of Salmon Arm Annual Report The City of Salmon Arm Schedule 1 - Long Term Debt

As at December 31

Balance Balance Maturity Interest Outstanding Outstanding Bylaw # Description Date Rate 2008 2007

84 General Fund 2294 Drainage 2014 6.100 $ 488,744 $ 557,176 2841 Sunwave Centre 2019 5.490 4,665,697 4,978,472 2876 Wharf 2019 5.990 369,923 394,722 3083 Wharf 2021 5.690 150,753 158,859 3239 Fire Hall and Little Mountain 2022 5.490 249,867 260,895 3334 City Hall and Law Courts 2034 5.950 9,257,752 9,430,248 3408 City Hall and Law Courts 2036 4.660 1,059,989 1,080,387 3479 Waterfront Walkway 2025 4.170 411,779 428,487 3528 Hoadley Park 2010 - 66,000 132,000 3569 Blackburn Park 2027 4.820 483,209 500,000 3577 Booth Property 2010 P - 1.0 50,000 100,000 3656 DND Property 2013 P - 1.0 500,000 -

17,753,713 18,021,246

Water Fund 2230 Water 2014 8.950 285,101 325,020 2901 Water 2019 5.990 666,528 711,210 3186 Water 2022 5.370 305,803 320,663 3458 Water 2025 4.660 484,376 502,537 3551 Water 2026 4.443 992,040 1,029,235 3576 Water 2028 4.650 9,000,000 -

11,733,848 2,888,665

Sewer Fund 3187 Sewer 2022 5.370 615,577 645,490 3239 Sewer 2023 5.491 2,397,059 2,502,855 2751 Sewer - 1,599,668

3,012,636 4,748,013

$ 32,500,197 $ 25,657,924 The City of Salmon Arm Schedule 2 - Capital Assets

As at December 31 2008 2007

General Fund Engineering Structures $ 75,914,696 $ 72,269,684 Buildings 36,427,455 35,733,860 Machinery and Equipment 13,158,197 12,228,263 Land 10,462,625 8,751,756 85

135,962,973 128,983,563

Water Fund Engineering Structures 41,178,686 29,784,928 Buildings 948,177 948,177 Machinery and Equipment 2,373,002 1,956,352 Industrial Park 570,321 570,321

45,070,186 33,259,778

Sewer Fund Engineering Structures 26,957,099 26,454,910 Treatment Plant 8,071,291 7,916,489 Buildings 15,002 15,002 Machinery and Equipment 606,586 489,083

35,649,978 34,875,484

$ 216,683,137 $ 197,118,825

2008 City of Salmon Arm Annual Report The City of Salmon Arm Schedule 3 - Taxation

For The Year Ended December 31 2008 2008 2007

Actual Budget Actual

Taxation Revenue Comprises the Following Amounts Raised - Less Transfers:

Taxation 86 General Municipal Purposes $ 13,037,275 $ 13,053,135 $ 11,968,372 Water Frontage 936,794 927,000 527,456 Sewer Frontage 819,502 820,000 711,256 Transportation Parcel 433,740 435,000 426,780 Collections for Other Governments Province of British Columbia 7,063,492 7,068,860 6,693,733 Regional District 531,000 531,390 412,064 Regional Hospital Districts 518,520 518,831 524,476 Municipal Finance Authority 457 460 526 B.C. Assessment Authority 194,771 194,905 175,264 Okanagan Regional Library 513,282 513,705 487,389

24,048,833 24,063,286 21,927,316

Transfers Province of British Columbia 7,063,492 7,068,860 6,693,733 Regional District 531,391 531,390 413,114 Regional Hospital Districts 518,831 518,831 525,538 Municipal Finance Authority 457 460 523 B.C. Assessment Authority 194,907 194,905 175,825 Okanagan Regional Library 513,706 508,705 483,298 Downtown Improvement Association 140,286 140,285 131,392 Water Fund 936,794 927,000 527,456 Sewer Fund 819,502 820,000 711,256

10,719,366 10,710,436 9,662,135

$ 13,329,467 $ 13,352,850 $ 12,265,181 The City of Salmon Arm Schedule 4 - Grants From Federal and Provincial Governments

For The Year Ended December 31 2008 2008 2007

Actual Budget Actual

General Fund - Grants in Lieu of Taxes Federal Government $ 25,811 $ 39,300 $ 39,257 Province of British Columbia 22,888 18,200 18,193 Provincial Government Agencies 60,112 120,635 48,375 87

108,811 178,135 105,825

General Fund - Current Operating Grants Province of British Columbia Arterial Street Lighting 1,837 1,900 1,837 Small Communities Protection 196,891 180,000 175,946 Traffic Fine Revenue Sharing 163,199 155,000 146,308 West Nile Virus - UBCM 25,825 30,000 25,223 Heritage Strategy 10,000 10,000 - BC Spirit Square 2,462 - - Energy Audit 10,000 10,000 -

410,214 386,900 349,314

General Fund - Capital Grants Federal Government

- - -

Province of British Columbia Community Works Fund 263,187 353,000 274,887 City Hall - Spirit Square 290,000 290,000 - Bus Shelters 47,023 40,000 - Jackson Fieldhouse 67,895 145,000 - Fletcher Park - - 141,415 Entrance Signs - - 60,000

668,105 828,000 476,302

2008 City of Salmon Arm Annual Report The City of Salmon Arm Schedule 4 - Grants From Federal and Provincial Governments - Continued

For The Year Ended December 31 2008 2008 2007

Actual Budget Actual

Water Fund - Capital Grants Province of British Columbia Water Treatment Plant 4,219,824 4,219,900 1,034,404 Water System Audit - - 8,487 88 4,219,824 4,219,900 1,042,891

Federal Government Water Treatment Plant - - 1,034,404

Sewer Fund - Capital Grants Province of British Columbia Industrial Park - Collection System Study 9,957 10,000 - Industrial Park - Waste Water Treatment Study 4,628 4,627 5,373 Water Pollution Control Centre - Pilot Nutrient Recovery 10,000 10,000 - Water Pollution Control Centre - Reclaimed Water 17,358 - - Water Pollution Control Centre - Biofilm Control - 10,000 - Water Pollution Control Centre - Media Optimizing - - 13,126 Water Pollution Control Centre - Flow Monitoring Study - - 10,000 Water Pollution Control Centre - Air Quality Management - - 9,901

41,943 34,627 38,400

Total Grants $ 5,448,897 $ 5,647,562 $ 3,047,136

Total Operating Grants $ 519,025 $ 565,035 $ 455,139 Total Capital Grants 4,929,872 5,082,527 2,591,997

Total Grants $ 5,448,897 $ 5,647,562 $ 3,047,136

Total Federal Grants $ 25,811 $ 39,300 $ 1,073,661 Total Provincial Grants 5,423,086 5,608,262 1,973,475

Total Grants $ 5,448,897 $ 5,647,562 $ 3,047,136 The City of Salmon Arm Schedule 5 - Consolidated Departmental Expenditures

For The Year Ended December 31 2008 2008 2007

Actual Budget Actual

Operating Expenditures General Government Services $ 2,542,149 $ 2,708,445 $ 2,383,067 Protective Services 3,763,607 4,104,960 3,512,565 Transportation Services 3,480,208 3,349,565 3,155,203 Public Health Services 212,601 272,650 154,725 89 Development Services 928,263 947,975 799,251 Recreation and Cultural Services 1,927,410 1,875,430 1,605,609 Water and Sewer Services 2,203,287 2,351,875 2,049,092

15,057,525 15,610,900 13,659,512

Capital Expenditures General Government Services 2,436,812 1,983,110 119,758 Protective Services 373,585 818,250 138,132 Transportation Services 3,244,378 2,951,720 3,885,744 Public Health Services - - 8,156 Recreation and Cultural Services 924,635 1,167,860 1,951,627 Water and Sewer Services 12,584,902 15,853,759 5,266,219

19,564,312 22,774,699 11,369,636

$ 34,621,837 $ 38,385,599 $ 25,029,148

2008 City of Salmon Arm Annual Report The City of Salmon Arm Schedule 6 - Consolidated Expenditures by Object

For The Year Ended December 31 2008 2007

Wages and Benefits $ 6,990,776 $ 6,414,433 Insurance 400,147 385,150 Community Grants 105,275 96,814 Professional and Legal Fees 52,457 74,076 Utilities and Property Taxes 605,154 613,367 90 Repairs and Maintenance 2,029,757 1,709,656 Contracts 3,495,520 3,307,643 Operating Expenses 1,378,439 1,058,372 Collections for Other Governments 11,087 16,503 Capital Expenditures 19,564,312 11,369,636 Interest and Debt Issue Expenses 2,461,717 1,774,983

$ 37,094,641 $ 26,820,633 The City of Salmon Arm Schedule 7 - Trust and Reserve Funds Statements Balance Sheet As at December 31 2008 2007

Assets

Trust Funds Cash and Investments $ 225,099 $ 205,865

Reserve Funds 91 Cash and Investments 6,335,262 7,688,440 Other Receivables 237,616 346,668

6,572,878 8,035,108

$ 6,797,977 $ 8,240,973

Liabilities

Trust Funds Trust Fund Balances - Perpetual Care $ 225,099 $ 205,865

Reserve Funds Deferred Revenue 17,616 106,668 Fund Balances Development Cost Charge Reserve Funds 3,107,082 3,032,444 Other Statutory Reserve Funds 3,448,180 4,895,996

Total Reserve Funds Balances 6,572,878 8,035,108

Total Trust and Reserve Funds Balances $ 6,797,977 $ 8,240,973

2008 City of Salmon Arm Annual Report The City of Salmon Arm Schedule 7 - Trust and Reserve Funds Statements - Continued Transactions

Inter-Fund For The Year Ended December 31 2007 Interest Contributions Transfers Expenditures 2008

Trust Funds Perpetual care $ 205,865 $ $9,688 $ $9,546 $ - $ - $ 225,099

Reserve Funds Development Cost Charge - Sewer 682,326 39,520 318,711 (300,000) (150,000) 590,557 Development Cost Charge - Water 573,789 34,204 329,599 - (280,000) 657,592 Development Cost Charge - Drainage 346,167 20,112 163,635 - (118,276) 411,638 92 Development Cost Charge - Parks 228,558 12,926 97,726 (142,800) (16,540) 179,870 Development Cost Charge - Highways 720,776 39,453 233,740 - (230,000) 763,969 Development Cost Charge - Underpass 480,828 22,628 - - - 503,456 Total Development Cost Charges 3,032,444 168,843 1,143,411 (442,800) (794,816) 3,107,082

Equipment Replacement 599,830 28,229 - 425,000 (242,219) 810,840 General Capital 1,275,593 49,522 34,368 - (877,822) 481,661 Fire Department Building and Equipment 21,585 1,016 - 10,000 - 32,601 Emergency Apparatus 610,333 28,723 - 135,000 (228,514) 545,542 Police Vehicle Replacement 157,554 7,415 - 50,000 (30,993) 183,976 Landfill Site Repurchase 208,340 9,805 - - - 218,145 Cemetery Development 54,828 2,580 - 21,215 - 78,623 Sewer Major Maintenance 1,181,047 56,598 39,570 25,670 (1,076,690) 226,195 Water Major Maintenance 358,953 16,893 - 24,215 - 400,061 Community Centre Major Maintenance 315,641 14,855 - 35,000 (34,325) 331,171 Cemetery Columbarium 19,393 913 - 5,000 - 25,306 Parks Development 92,899 5,010 - 16,150 - 114,059 Total Other Statutory Reserves 4,895,996 221,559 73,938 747,250 (2,490,563) 3,448,180 Total Reserve Funds 7,928,440 390,402 1,217,349 304,450 (3,285,379) 6,555,262

$ 8,134,305 $ 400,090 $ 1,226,895 $ 304,450 $ (3,285,379) $ 6,780,361 16,503 96,814 74,076 385,150 613,367 3,307,643 2007 1,774,983 1,058,372 1,709,656 6,414,433 4,546,218 1,907,813 1,062,517 4,339,120 3,261,396 1,238,713 1,800,325 Total 26,820,633 11,369,636 28,620,958 12,265,181 $ $ 11,087 52,457 105,275 400,147 605,154 2,461,717 1,378,439 2,029,757 3,495,520 6,990,776 3,833,105 1,855,425 1,338,297 4,579,535 5,667,085 1,756,296 (4,735,431) 2008 Total 37,094,641 19,564,312 32,359,210 13,329,467 The City of Salmon Arm

$ $ ------(9,404) (77,910) (87,224) (513,005) (856,469) (1,360,070) (1,194,936) (1,369,474) $ $ ------93 27,786 642,720 217,004 296,959 551,453 151,399 415,421 100,210 936,794 7,347,581 1,675,332 4,219,824 Water Utility Elimination (6,350,148) 13,697,729 11,810,408

$ Schedule 8 - Consolidated of Segment Disclosure $ - - - - - 8,800 50,900 41,943 567,506 774,494 237,200 427,346 210,735 497,301 147,989 819,502 Sewer 2,765,482 1,639,713 4,255,944 1,597,997 1,490,462

$ $ - - - - - 56,446 38,600 20,778 472,215 924,635 478,005 354,041 545,402 158,950 186,935 765,246 210,400 4,106,670 1,237,326 1,342,309 (2,764,361) Recreation

$ $ 50 ------946 18,475 97,672 12,385 82,273 39,570 65,633 73,319 37,070 490,327 451,647 227,977 1,141,390 Services Services Services Services Entries

$ Environmental and $ (913,413) - - - - - 73,200 60,731 42,039 415,998 464,982 158,054 348,823 433,740 6,824,326 3,244,378 1,341,113 1,374,532 1,032,451 3,247,774 1,082,059

$ $ (3,576,552) ------16,473 21,381 74,037 37,155 373,585 155,893 178,358 184,843 824,056 4,236,172 2,000,831 1,415,614 1,046,054

$ $ (3,190,118) - 6,340 11,087 33,982 58,607 57,208 689,603 110,359 585,121 182,853 105,275 238,338 809,025 5,682,942 2,436,812 1,462,903 1,019,780 1,240,967 16,261,045 12,895,727 General Government Protective Transportation Development Cultural Utility

$ $ 10,578,103 Total Expenditures Net Surplus (Deficit) Total Revenue Interest and Debt Issue Expenses Collections for Other Governments Contracts Capital Expenditures Professional and Legal Fees Operating Expenses Insurance Community Grants Utilities and Property Taxes Wages and Benefits Repairs and Maintenance Return on Investment Other Contributions Licenses, Permits, Fines, Franchise Sales of Service Grants Frontage Tax Taxation Expenditures For The Year Ended December 31 Services Services Services Revenue 2008 City of Salmon Arm Annual Report Statistical Section

Shelsey Haines Annual Budget 95

The 2009 budget is based on the balancing electorate expectations, Council strives to provide for a framework reaffirmed by Council community safety and economics. constant and predictable level of during the 2007/2008 budget Prior to the development of the taxation. The budget focuses on the process which strived towards a annual budget, public input is sought current year’s operation and main- strong financial foundation for the through a participative session held tenance of water and sewer systems, City. The 2009 budget contains a in September. Council places great transportation network, parks and number of reserve fund allocations to value on the public’s input and result- recreation, fire and policing services, ensure that goals set out in the Long ing consultation. After an extensive airport, cemetery, development Term Financial Plan are attain- Council and staff review, the budget and general administrative services. able. The budget is a plan for the is generally approved in December of Council policies ultimately deter- upcoming year, as well as a preplan the preceding year. mine service levels. for future years which reflects the Today, all municipalities face the August goals, objectives and priorities of the Departmental Staff Commence Preparation of Annual Budget challenge of rising costs and limited community. It establishes service revenues. Local governments must levels, programs and special project September September Senior Managers Meet with Advisory Public Budget Meeting to Receive be innovative to stretch the amount Committees and Commissions to Public Input and Consultation work and addresses how they will Review Priorities of taxation dollars it collects from be funded. It is a financial tool that September property owners; essentially, each Information and Recommendations Forwarded ensures funds are available for the to Staff for Costing and Evaluation municipality must explore new ways programs and services required by to do more with less. This equates to September the community; essentially, it is a Council Priority Setting Frontage and and Planning Session Regional Hospital Parcel Taxes 10% planning and managing tool. The District 2% CSRD budget also serves as a check and October 2% Draft budget is Submitted for Review and Discussion balance to ensure funds are not Provincial School overspent. November Taxes 29% Draft Budget is Distributed to Council The operating budget projects revenue and expenditures for the cur- November November Public Meeting Council Reviews Budget Departmental Budget Budget is Updated Based rent operating year while the capital Presentations on Council Direction B.C. Assessment City of budget identifies the capital projects Authority 1% Salmon Arm 54% December Okanagan Regional approved by Council which will be Public Meeting Library 2% Council Adopts Annual Budget undertaken. Indicative of life, there This graph reflects that only 54% are always more projects than funds. This flow chart outlines the schedule of the residential property tax bill Council does its best to prioritize the of events leading up to Council’s is retained by the City to fund the needs of the community, all the while adoption of the City’s annual budget. annual budget. 2008 City of Salmon Arm Annual Report technological advancement and the streamlining of existing processes. An Protective Services (Fire & Police) $0.23 ongoing review of current processes Fiscal Services $0.15 is required to accomplish high quality General Government $0.13 service levels with the same level of

Transportation Services $0.13 funding. Currently, there is a staffing (Roads/Maintenance etc) level of 16 employees for every 1,000 Reserves (For Future Capital Works) $0.13 properties within the City. Recreation & Cultural Services $0.09 The City budgets for the snow 96 Environmental Services $0.07 removal function on an ongoing five (Planning and Development) (5) year actual average. The City Capital Expenditures $0.07 has established a reserve fund to address heavy snowfall years and, 0.00 0.05 0.10 0.15 0.20 0.25 with the winters of 2007/2008 and This graph reflects the portion of each municipal tax dollar that funds each 2008/2009 being two of those years, function within the City’s annual budget. For example $0.23 of each tax reserve fund replenishment figured dollar levied funds fire and police services. predominantly during the 2008 yearend and 2009 annual budget some very tough decisions during the demand basis. Demand must be process. budget process each year. sustained over time to justify ad- Consistently over the past several The high cost of fuel and materials ditional staffing levels. For example, years, the Policing budget has been such as steel, concrete and asphalt as development increases staffing a prominent factor behind the tax has put additional pressure on levels remain the same to ride out the increase and 2009 is no exception. municipalities to be innovative in flurry of activity. It can be extremely It is projected that the policing capital project planning. Provincial difficult to find available temporary budget will increase by approxi- downloading has not only forced or part-time staff skilled in a specific mately $165,000.00 in 2009 which municipalities to take on existing area such as building inspection is attributed to the addition of a new services financially but also to or development services. Ad- Constable, half time clerical position implement procedures and policies ditional workloads are absorbed by and general policing cost increases to address these services. Stringent Provincial Riparian Area Regulations and a province-wide business license scheme, both now administered at the municipal level, are but two examples. Additionally, the introduc- tion of new legislation governing tangible capital asset reporting for local governments and the development of specific tax and revenue policies and objectives puts an additional strain on the City’s staffing and financial resources. Staffing is provided on an average Fall Fair is still fun for all ages $500000 new half-time RCMP clerical position, union wage increases, transfers to various reserve funds, new engineering technician and parks & recreation foreman positions, asphaltic overlays, civic election costs, 3.66% debenture payments on Blackburn Park upgrade and the acquisition $400000 of the old DND property as well as 3.64% an increased level of service in park 97 maintenance. Many City staff members participate in the budget development process each year. The onus is on senior staff to ensure the required financial and $300000 operational resources are utilized by 3.15% 2.94% each department for the intended purpose and that annual budget targets are met each year.

2.38%

$200000 2004 2005 2006 2007 2008 New Growth This graph reflects the new tax revenue that is generated each year as a result of new growth or construction in Salmon Arm. In 2008, the community derived new tax revenue of 3.66% or $418,227.03. as advised by RCMP ‘E Division’ 2008 budget allocation for asphaltic Headquarters. overlays was $775,000 and in 2009 Asphaltic overlays are a top priority the budget allocation is $989,250 in each year’s annual budget. The with funding exclusively from the dramatic rise in the cost of liquid Transportation Parcel Tax levy. asphalt has presented an additional The 2008 budget was based on a challenge for the City in maintaining 5.25% property tax increase which the same level of road overlays as resulted in a $599,319.91 increase previous years. A schedule of roads in taxation dollars and 3.66% or to be completed is developed each $418,227.00 in new construction year with consideration being given dollars. This additional revenue to age, condition and cost. The funded an increase in policing costs, a Spirit of 2010 Train Conductor 2008 City of Salmon Arm Annual Report 2008-2012 Financial Plan

Schedule "A" - Bylaw #3769

City of Salmon Arm 2008 - 2012 Financial Plan 98 2008 2009 2010 2011 2012 Budget Budget Budget Budget Budget

Consolidated Revenues Property Taxes - Net $ 12,987,500 $ 12,060,831 12,294,869 12,538,854 12,787,755 Frontage & Parcel Taxes 2,193,600 1,932,101 1,951,535 2,105,086 2,126,256 Sales of Service 5,283,510 4,753,325 4,896,400 5,029,071 5,249,297 Revenue From Own Sources 2,273,675 2,204,555 2,249,253 2,294,871 2,341,432 Rentals 792,765 634,562 636,644 653,895 650,891 Federal Government Transfers - 59,750 60,945 62,164 63,407 Provincial Government Transfers 473,600 286,764 292,461 298,272 304,200 Other Government Transfers 228,145 169,196 161,702 252,105 253,203 Transfer From Prior Year Surplus 384,420 - - - - Transfer From Reserve Accounts 1,737,575 1,072,771 193,100 295,112 102,050 Transfer From Reserve Funds 142,800 21,290 21,290 21,290 21,290

Total Consolidated Revenues $ 26,497,590 $ 23,195,145 $ 22,758,199 $ 23,550,720 $ 23,899,781

Consolidated Expenditures General Government Services $ 2,619,415 2,544,064 2,594,838 2,661,627 2,699,450 Protective Services 3,897,205 4,034,616 4,142,063 4,224,219 4,308,024 Transportation Services 3,471,560 2,807,333 2,863,457 2,925,255 2,983,773 Environmental Health Services 115,000 91,195 93,019 94,880 96,777 Environmental Development Services 1,123,155 811,744 878,290 844,655 861,348 Recreation and Cultural Services 2,709,980 1,837,682 1,874,059 1,926,179 1,974,557 Fiscal Services - Interest 2,291,995 1,962,200 1,887,000 2,065,835 2,126,455 Fiscal Services - Principal 2,383,205 1,838,644 818,404 1,116,174 1,501,574 Capital Expenditures 2,815,465 2,683,135 2,659,829 2,905,435 2,555,653 Transfer to Surplus - - - - - Transfer to Reserve Accounts 1,303,760 807,344 780,173 897,942 1,052,075 Transfer to Reserve Funds 954,910 966,956 1,290,628 954,551 747,445 Water Services 1,342,770 1,398,694 1,426,669 1,455,201 1,484,306 Sewer Services 1,469,170 1,411,538 1,449,770 1,478,767 1,508,344

Total Consolidated Expenditures $ 26,497,590 $ 23,195,145 $ 22,758,199 $ 23,550,720 $ 23,899,781 Schedule "A" - Bylaw #3769

City of Salmon Arm 2008 - 2012 Financial Plan - Continued

2008 2009 2010 2011 2012 Budget Budget Budget Budget Budget Capital Projects

Finances Acquired 99

General Operating Fund $ 1,884,030 $ 1,823,800 2,104,829 1,868,435 1,821,653 Water Operating Fund 629,435 413,500 430,000 520,000 350,000 Sewer Operating Fund 302,000 625,000 125,000 517,000 384,000 Federal Government Grants 380,000 2,823,995 - - - Provincial Government Grants 4,705,527 2,262,500 - - - Prior Year Surplus 247,000 - - - - Reserve Accounts 3,172,208 1,099,360 70,000 358,000 155,000 Reserve Funds 1,893,794 744,500 635,000 506,250 985,500 Development Cost Charges 1,060,000 491,000 1,535,000 1,752,500 2,345,000 Short Term Debt 630,000 - - - - Long Term Debt 7,697,475 3,407,500 3,860,000 1,200,000 - Developer Contributions 1,231,765 607,000 40,000 440,000 140,000

Total Funding Sources $ 23,833,234 $ 14,298,155 $ 8,799,829 $ 7,162,185 $ 6,181,153

Finances Applied Engineering Structures $ 19,514,034 $ 12,599,855 7,490,500 6,255,750 5,385,000 Buildings 561,950 631,020 69,400 119,400 178,850 Machinery and Equipment 2,045,750 1,067,280 989,929 787,035 617,303 Land 1,711,500 - 250,000 - -

Total Capital Expense $ 23,833,234 $ 14,298,155 $ 8,799,829 $ 7,162,185 $ 6,181,153

Departmental Summary:

2008 2009 2010 2011 2012 Budget Budget Budget Budget Budget

General Government Services 2,660,610 43,000 168,500 183,500 143,500 Protective Services 848,185 602,875 395,000 220,000 105,000 Transportation Services 3,025,820 8,183,495 5,707,500 4,809,500 3,370,500 Environmental Health Services - 40,800 2,500 2,500 2,500 Environmental Development Services - - 10,000 - - Recreation and Cultural Services 1,444,860 644,050 371,329 519,685 1,215,653 Water Services 14,754,995 4,148,935 1,620,000 910,000 860,000 Sewer Services 1,098,764 635,000 525,000 517,000 484,000 Total by Department 23,833,234 14,298,155 8,799,829 7,162,185 6,181,153

2008 City of Salmon Arm Annual Report Average Residential Taxes

The City of Salmon Arm acts as a collection agency for other taxing authorities and, as a result, your property tax notice reflects taxes collected for municipal purposes as well as taxes collected for these other authorities.

Allocation of 2009 Property Taxes Based on $302,060 Average Residential Assessment 2009 2009 2008 $ 100 Municipal Taxes Net Cost % Tax Tax Change

General Government Services $1,711,497 12.96% $156.03 $153.29 $2.74 Protective Services 3,057,517 23.16% 278.83 273.93 4.90 (Fire and Police) Transportation Services 1,745,943 13.23% 159.28 156.48 2.80 (Roads/Maintenance, etc.) Environmental Services 940,454 7.12% 85.72 84.21 1.51 (Planning and Development) Recreation and Cultural Services 1,174,464 8.90% 107.15 105.27 1.88 Fiscal Services 2,016,287 15.27% 183.84 180.61 3.23 Capital Expenditures 923,500 7.00% 84.28 82.80 1.48 Reserves 1,631,335 12.36% 148.81 146.19 2.62 (For Future Capital Works) Total General Municipal $13,200,997 100.00% $1,203.95 $1,182.79 21.16

Water Frontage (based on 60 taxable feet) 111.00 89.40 21.60 Sewer Frontage (based on 60 taxable feet) 118.80 118.80 - Transportation Parcel Tax (flat rate per parcel) 120.00 60.00 60.00

Total City of Salmon Arm Taxes $1,553.75 $1,450.99 102.76 Collections For Other Agencies

School (Province of BC) $677.91 $667.22 $10.69 Columbia Shuswap Regional District 68.02 55.07 12.95 Regional Hospital District 58.15 54.98 3.17 Okanagan Regional Library 56.61 54.13 2.47 B.C. Assessment Authority 19.36 18.62 0.74 Municipal Finance Authority 0.06 0.06 ( 0.01 ) Total Other Agencies $880.11 $850.09 $30.02

Gross Property Taxes $2,433.87 $2,301.08 $132.79

Less: Home Owner Grant ($845.00 if Over 65) (570.00) (570.00) -

Net Property Taxes $1,863.87 $1,731.08 $132.79 2008 Tax Exemptions

Tax Exemptions Provided By Council For the Year 31 December 2008

Municipal Other Total Taxes Taxes Taxes 1. Properties Used for Public Worship* Pentecostal Assemblies of Canada $ 2,379 $ 3,151 $ 5,530 Trustees of the Congregation of Salmon Arm Community 101 Bible Fellowship 2,111 2,443 4,554 Baptist Foundation of BC 2,963 3,529 6,492 Broadview Evangelical Free Church 38,274 29,329 67,603 St. Andrews Presbyterian Church 1,545 1,769 3,314 Salmon Arm Mennonite Church 1,063 1,195 2,258 Seventh Day Adventists British Columbia Conference 1,022 1,147 2,169 United Church 392 396 788 President of Lethbridge Stake 2,911 3,468 6,379 Christian Reform Church of Salmon Arm 2,205 2,627 4,832 Deo Lutheran Church of Salmon Arm 1,024 1,148 2,172 Trustees Mt. Ida Jehovah’s Witnesses Church 571 609 1,180 Mt Ida Jehovah’s Witnesses Church Congregation 934 1,041 1,975 Synod Diocese of Kootenay 1,851 2,134 3,985 Roman Catholic Bishop of Kamloops 4,901 5,838 10,739 First United Church Trustees 3,464 4,055 7,519 Trustees of the Congregation of Crossroads Free Methodist 1,245 1,412 2,657 Governing Council Salvation Army in Canada 1,415 1,614 3,029 Living Waters 5,606 3,027 8,633 75,876 69,932 145,808

2. Properties Used for Charitable Purposes SPCA (Animal Shelter) 2,996 2,131 5,127 Klahani Park 2,319 2,251 4,570 Haney Heritage Park and Museum 11,063 7,450 18,513 Scout Properties (BC/Yukon) Ltd. 1,321 1,503 2,824 Salmon Arm Rescue Unit Society 2,700 1,959 4,659 Good Samaritan Canada 33,506 24,815 58,321 Shuswap Arena Society 1,772 1,270 3,042 Shuswap Association for Community Living 2,247 1,585 3,832 Gleneden Community Association 2,524 1,828 4,352 Salmon Arm Elks Recreation Society 1,759 1,819 3,578 North Canoe Community Hall 1,276 903 2,179 Lions Club of Salmon Arm 1,326 939 2,265 Shuswap Association for Rowing & Paddling 5,278 3,916 9,194 Good Samaritan Canada 28,475 20,586 49,061 Nature Trust of BC 1,732 1,777 3,509 Shuswap Association for Community Living 1,577 1,143 2,720 Shuswap Day Care Society 1,434 995 2,429 Canadian Mental Health Association - BC Division 1,592 1,110 2,702 Shuswap Area Family Emergency Society 1,270 877 2,147 Shuswap Housing Society 2,898 2,100 4,998 Salmon Arm & Shuswap Lake Agricultural Association 65,244 48,229 113,473 2008 City of Salmon Arm Annual Report Tax Exemptions Provided By Council For the Year 31 December 2008

Salmon Arm Partners in Community Leadership Assoc. 53,076 39,334 92,410 Shuswap District Art Council 7,423 4,051 11,474 Salmar Community Association Inc. 26,965 14,683 41,648 Salmon Arm Masonic Holdings Society 759 904 1,663 Churches of Salmon Arm Thrift Shop Society 6,959 5,119 12,078 102 Canadian Mental Health Association - BC Division 17,024 9,622 26,646 Royal Canadian Legion - Branch 62 16,103 8,756 24,859 Shuswap Theatre Society 3,188 1,707 4,895 305,806 213,362 519,168

3. Properties Used for Senior Recreation Purposes Senior Citizens' Association Canoe Branch 92 2,188 1,579 3,767 Salmon Arm Senior Citizens' Association Branch 109 3,095 3,686 6,781 Shuswap Lake Senior Citizens' Society (Drop In Centre) 5,149 2,811 7,960 10,432 8,076 18,508

4. Properties Used for Recreation Purposes Salmon Arm Golf Club Holdings Ltd. 17,402 17,874 35,276 Fish & Game Club – Rifle Range 3,116 3,158 6,274 Salmon Arm Tennis Club 1,504 1,464 2,968 Shuswap Arena Society 211,920 159,341 371,261 Salmon Arm Lawn Bowling Society 1,280 950 2,230 Salmon Arm Curling Club 15,459 11,470 26,929 Salmon Arm Horseshoe Club 987 732 1,719 251,668 194,989 446,657 Total Taxes Exempted by Council in 2007 $ 643,782 $ 486,359 $ 1,130,141

* A portion is statutorily exempt. 2008 Community Grants

2008 Community Grants

The City of Salmon Arm supports voluntary non-profit organizations each year by allocating, through the Annual Budget process, a contribution to the Shuswap Community Foundation for distribution of cash grants within the community.

Summaried below is a listing of all grants awarded both through the City of Salmon Arm and the Shuswap Community Foundation.

Distributed Through the Shuswap Community Foundation 103 Canoe Sr. Citizens Association - Branch 92 - Renovations $ 2,000.00 Fletcher Park Seniors' Resource Centre - Operations 600.00 Interior Health Authority - Flu Clinic 2,610.00 Klahani Recreation Association - Liability Insurance 1,406.00 Relaxation Support Group - Facility Rental Fee 800.00 Salmon Arm Bay Nature Enhancement Society - Summer Student 3,000.00 Salmon Arm & Shuswap Lake Agricultural Association - Utilities 4,300.00 Salmon Arm Lions Club - Jam Can Curling 2,500.00 Salmon Arm Partners in Community Leadership - Operations 6,000.00 Salmon Arm Senior Secondary High School - Dry Grad 1,000.00 Salmon Arm Senior Secondary High School - Prov. Tournament (Jewels) 1,000.00 Salmon Arm Skating Club - Ice Rental 1,000.00 Salmon Arm Sockeyes Swim Club - Pool Rental 1,000.00 Shuswap Association for Community Living - Utilities 1,653.00 Shuswap Community Foundation - Administration 2,500.00 Shuswap District Arts Council - Operations 6,000.00 Shuswap Naturalists Club - Kee-Two Wildlife Project 1,500.00 38,869.00

Distributed Through the City of Salmon Arm

BC SPCA - Shuswap Branch - Operations 11,000.00 Fletcher Park Seniors' Resource Centre - Operations 14,380.00 Katimavik - Bus Passes 1,485.00 Little Mountain Sports Complex Development Society - Building Maintenance 19,995.00 - Building Insurance 2,327.00 Rotary Club of SA Daybreak - Canada Day Celebration 1,000.00 S.A.F.E. Society - Victims Assistance Program 27,000.00 Salmon Arm Chamber of Commerce - Summer Student 4,100.00 Salmon Arm Curling Club - M & M Meatshop National Jr. Curling Championships 7,900.00 Salmon Arm Folk Music Society - Operating 30,000.00 - Silent Auction 540.00 Salmon Arm Lawn Bowling - Greens Maintenance 8,807.00 Salmon Arm Minor Baseball Association - Elks Park - Maintenance 950.00 Salmon Arm Museum and Heritage Association - Building Insurance 2,638.00 - Entrance Gate Design 4,750.00 - Operations 90,967.00 Salmon Arm Senior Citizens' Association - Branch 109 - Landscaping Maintenance 2,771.00 Salmon Arm Senior Secondary High School - Scholarship 500.00

2008 City of Salmon Arm Annual Report 2008 Community Grants - Continued

School District No. 83 - Jackson Campus Maintenance 13,771.00 Shuswap Art Gallery Association - Building Maintenance 4,531.00 - Building Insurance 799.00 104 Shuswap Community Foundation - Endowment Fund 5,000.00 Shuswap Lake Senior Citizens' Society (Drop In Centre) - Building Maintenance 8,584.00 263,795.00 $ 302,664.00 2008 Funds Paid to Other Agencies

2008 Funds Paid to Other Agencies The City of Salmon Arm contracts with some outside agencies to provide services to the community.

2008 2009 (Budget) Funds Provided to Other Agencies 105

Chamber of Commerce - Visitor Info. Centre $ 80,610 $ 82,765 Chamber of Commerce - Rent - Visitor Info. Centre 43,500 45,480 Downtown Improvement Association - Operations 140,286 143,065 Economic Development Society - Operations 194,149 198,100 Economic Development Society - Rent - Business Centre 70,917 75,025 Okanagan Regional Library 513,706 551,335 Columbia Shuswap Regional District (See Below) 519,791 660,540 Shuswap Recreation Society - Sunwave Centre - Operations 512,863 403,332 Shuswap Recreation Society - Sunwave Centre - Capital 206,110 182,310 Shuswap Recreation Society - Recreation Centre - Operations 361,838 404,350 Shuswap Recreation Society - Recreation Centre - Management Fee 25,000 25,000 Shuswap Recreation Society - Recreation Centre - Capital 66,800 45,050 $ 2,735,570 $ 2,816,352

Columbia Shuswap Regional District - (Detail)

General Government $ 124,961 $ 168,872 911 Emergency Telephone Service 21,584 27,974 Feasibility Reserve 4,829 - Solid Waste - Recycling 66,162 162,170 Shuswap Search & Rescue 4,106 6,781 Shuswap Emergency Preparedness 109,481 102,690 Milfoil Control 88,494 92,346 Weed Control 2,541 2,614 Tourism Shuswap 42,346 42,903 Film Commission 4,352 1,665 Sterile Insect Control 51,424 52,957 Adjustments (489) (432) $ 519,791 $ 660,540

2008 City of Salmon Arm Annual Report Public Bodies Report

Statement of Remuneration For the Year Ended 31 December 2008

1. A statement showing the gross remuneration, bonuses and gratuities paid to each employee over $75,000.00 during the Year 2008.

106 Name Position Remuneration Bannister, Carl Chief Administrative Officer $ 137,547.35 Dalziel, Monica Director of Corporate Services 106,398.27 McTaggart, Dale Director of Engineering & Public Works 97,456.96 Paiement, Corey Director of Development Services 90,584.00 Niewenhuizen, Robert City Engineer 90,504.99 Rosenberg, John Manager of Public Works 85,019.89 Shirley, Brad Fire Chief 81,061.97 Robertson, Herbert Public Works Foreman 80,161.06 Dohm, Lawrence Manager of Information Systems 79,047.59 Holman, Christine Manager of Financial Services 77,182.58 Roy, Maurice Manager of Permits & Licensing 77,010.03 Shultz, Donna Manager of Human Resources 75,347.05

Employee Wages Over $75,000.00 1,077,321.74

Employee Wages Under $75,000.00 4,940,428.46

Volunteer Fire Department Wages 183,243.20

Total $ 6,200,993.40 Statement of Expenses For the Year Ended 31 December 2008

2. A statement of expenses paid to each employee during the Year 2008.

Name Position Expense

Bannister, Carl Chief Administrative Officer $ 2,366.78 Dalziel, Monica Director of Corporate Services 4,294.32 McTaggart, Dale Director of Engineering & Public Works 3,274.36 107 Paiement, Corey Director of Development Services 1,425.16 Niewenhuizen, Robert City Engineer 3,045.27 Rosenberg, John Manager of Public Works 1,726.13 Shirley, Brad Fire Chief 2,545.05 Robertson, Herbert Public Works Foreman 109.00 Dohm, Lawrence Manager of Information Systems 1,357.28 Holman, Christine Manager of Financial Services 3,666.01 Roy, Maurice Manager of Permits & Licensing 906.50 Shultz, Donna Manager of Human Resources 4,833.70

Expenses for Employee With Wages Over $75,000.00 29,549.56

Expenses for Employee With Wages Under $75,000.00 30,593.06

Total $ 60,142.62

Statement of Council Indemnities & Expenses For the Year Ended 31 December 2008

3. A statement showing remuneration and expenses paid to each Elected Official during the Year 2008.

Life & Health Name Position Remuneration Expenses Benefit Total

Bootsma, Martin Mayor $ 44,799.96 $ 7,439.95 $ 2,346.87 $ 54,586.78 Cannon, Debbie Councillor 15,050.00 6,675.73 2,382.87 24,108.60 Eliason, Chad Councillor 15,000.00 5,291.09 1,003.83 21,294.92 Flynn, Kevin Councillor 15,000.00 3,187.75 2,424.87 20,612.62 Harrison, Alan Councillor 15,000.00 874.92 - 15,874.92 Idzan, Ivan Councillor 15,000.00 4,766.36 2,376.87 22,143.23 Jamieson, Ken Councillor 1,250.00 - - 1,250.00 Kentel, Margaret Councillor 14,300.00 5,504.93 2,346.87 22,151.80

Total $ 135,399.96 $ 33,740.73 $ 12,882.18 $ 182,022.87

2008 City of Salmon Arm Annual Report Statement of Payments Made for the Provision of Goods and Services For the Year Ended 31 December 2008

4. A statement of supplier accounts paid $25,000.00 or more during the Year 2008.

Name Amount

0713284 BC Ltd $ 66,000.00 0717832 BC Ltd 42,250.00 0765734 BC Ltd. 192,850.45 108 0800961 BC Ltd. 68,187.60 0478868 BC Ltd 608,183.19 Affinity Developments Ltd. 35,000.00 Alpine Line Painting 43,365.52 American LaFrance of BC 239,192.73 BC Assessment Authority 195,145.84 BC Hydro & Power Authority 582,801.22 BC Transit 309,593.00 BG Controls 34,245.12 Black Press Group Ltd 38,845.47 Blackburn Excavating Ltd 144,720.90 Booth, Donald & Carol 55,109.59 Braby Motors Ltd. 50,091.69 Brenntag Canada Inc 145,329.72 Brooke Jackson Downs 26,455.51 Brooke Jackson Downs In Trust 1,689,995.95 Browne Johnson Land Surveyors 44,399.25 BWP Consulting Inc 27,116.25 Canadian Union of Public Employees 76,578.70 Cheap Garbage Service Ltd 37,218.86 Clean Care Service 28,713.36 Columbia Shuswap Regional District 3,191,839.99 Columbia Shuswap Regional Hospital District 69,195.22 Courtyard Properties Inc 138,829.90 Daytech Limited 40,102.72 Dayton & Knight Ltd 126,881.71 Downtown Improvement Association 166,459.10 Electric Motor & Pump Service Ltd 40,927.20 Emco Limited 46,662.65 ESRI Canada 35,778.06 Fletcher Paine Associates Ltd 87,673.19 Flight Fuels BC Ltd. 355,926.19 Focus Corporation 57,014.40 General Assembly Excavating (1994) Ltd 467,507.16 Gentech Engineering Inc 200,302.17 Goldwyn Construction Ltd 28,240.00 Group Health Global Benefit Systems 529,857.91 Hub International Barton Limited 171,703.00 Ikon Office Solutions Inc 45,292.22 Statement of Payments Made for the Provision of Goods and Services - Continued For the Year Ended 31 December 2008

Inskip Electric Ltd 76,977.85 Interior Instrument Tech Services Ltd 43,748.53 K-9 Control Services 38,763.00 Kimco Controls Ltd 36,661.25 Klearwater Equipment and Technologies Corp. 29,252.02 Kraft Industrial Supplies Ltd 54,279.75 L & J Diamond Maintenance Inc 43,857.80 109 Lakeside Insurance Services Ltd 61,177.00 Leko Precast Ltd 35,550.81 Lordco Parts Ltd 35,587.69 Lortap Enterprises Ltd 52,771.25 Maple Reinders Inc 9,963,815.41 McDermott, John 43,549.43 Microserve 73,594.34 Microserve Financial Solutions 166,895.16 Ministry of Transportation 267,566.12 Mounce Construction Ltd 807,147.25 Mounce Holdings Inc 69,221.12 Municipal Insurance Association of BC 149,256.08 Municipal Pension Plan 755,020.68 Newalta Corporation 38,645.91 North Okanagan/Columbia Shuswap Regional Hospital 450,208.77 Okanagan Aggregates Ltd 755,600.56 Okanagan Regional Library 513,705.80 Pacific Chemicals Inc 29,418.62 Petro-Canada 285,302.75 R P Johnson Construction Ltd 43,154.46 R.A.P. Tech Milling Ltd 36,145.20 Receiver General for Canada - Other 587,548.38 Receiver General for Canada - Payroll Remittances 1,640,661.50 Receiver General for Canada - Policing 1,471,546.04 Reliable Rebuilders Ltd 27,464.84 Rocky Mountian Phoenix 69,942.26 Rona Revy Inc 42,299.33 RW Gallant Equipment Ltd 141,733.98 S.A.F.E. Society 28,419.58 Salmon Arm Chamber of Commerce 85,100.00 Salmon Arm Economic Development Society 191,330.00 Salmon Arm Folk Music Society 30,000.00 Salmon Arm Museum and Heritage Association 95,339.58 Salmon Arm Ready Mix Ltd 54,124.33 Salmon Arm Savings & Credit Union 85,613.50 Salmon Arm Security Inc 29,144.34 Samall Properties Ltd 280,650.00 Seal Tec Industries Ltd 53,683.92 Secure Fence Ltd 34,859.36 2008 City of Salmon Arm Annual Report Statement of Payments Made for the Provision of Goods and Services - Continued For the Year Ended 31 December 2008

Sherwood Park Investments Inc 60,690.00 Shuswap Community Foundation 44,000.00 Shuswap Recreation Society 795,231.28 Stantec Consulting Ltd 173,651.43 Sybertech Waste Reduction Ltd 42,617.72 T.R.'s Enterprises Ltd 67,735.86 110 Telus Communications and Services Ltd 127,211.88 Terasen Gas Inc 124,017.36 Thorndale Investment Corporation 28,117.23 Total Office Supply Ltd 52,033.44 Urban Systems Ltd 80,455.12 Vadim Computer Management Group Ltd 40,674.36 Vimar Equipment Ltd 212,171.57 W Fryer & Sons Ltd 53,962.37 W. H. Laird Holdings Ltd 29,831.25 Webb Contracting 187,933.44 West Wind Nurseries & Landscaping Ltd 57,851.69 Westwood Cabinets 26,221.11 Williams Machinery 133,631.80 Willow Court Holdings Ltd 51,944.10 Win & Chris Excavating Ltd 90,152.85 Wishbone Industries Limited 29,728.61 Wolseley Waterworks Group 100,197.15 Worksafe BC 90,407.81 Zappone Bros Contracting Ltd 71,966.29

Supplier Accounts Over $25,000.00 33,260,353.98

Supplier Accounts Under $25,000.00 2,501,087.62

Total $ 35,761,441.60

Summary of Payments Made for the Provision of Remuneration, Expenses, Goods and Services For the Year Ended 31 December 2008

5. A summary statement showing the gross remuneration and expenses paid to each employee and suppliers during the Year 2008.

Section Description Amount

Section 1 Employee Wages $ 6,200,993.40 Section 2 Employee Expenses 60,142.62 Section 3 Council Indemnity and Expenses 182,022.87 Section 4 Supplier Accounts 35,761,441.60

$ 42,204,600.49 Financial Statistics

Financial Statistics Index

112 Revenue Sources 113 Expenditures by Function 113 Expenditures by Object 111 114 Taxable Assessments of Land and Improvements 114 Assessment Base by Property Class (General Net Taxable Values) 115 Revenue Sources Sorted by Category 116 General Municipal Taxes as a Percentage to General Operating Revenue 117 Property Taxes Levied and Collected 117 2008 Taxes by Jurisdiction 118 Taxation Collection Rates 118 General Municipal Tax Rates 119 Debenture Debt 120 Debt Servicing Costs 120 Debt Per Capita / Household 121 Debt Capacity Limits 121 Statement of Statutory Reserve Funds and Surplus 122 Statutory Reserve Funds and Surplus 123 Capital Expenditures and Funding Sources 124 Principal Taxpayers and Percentage of Total Taxes 2008 125 New Construction

2008 City of Salmon Arm Annual Report Revenue Sources

Revenue 2008 2007 2006 2005 2004

Property Taxes (net) $ 13,329,467 $ 12,265,181 $ 11,329,124 $ 10,739,310 $ 10,303,165 Frontage Taxes 1,756,296 1,238,713 1,213,425 1,179,496 1,165,224 Grants - Conditional Government 5,196,347 2,831,480 719,745 1,642,055 1,898,875 Grants - Unconditional Government 470,738 429,916 411,305 386,110 409,966 Sales of Services 4,579,535 4,339,120 4,355,862 4,736,991 4,610,232 Licences, Permits and Fines 767,286 887,243 745,893 665,767 604,733 Rentals, Leases and Franchises 1,088,138 1,020,570 865,860 420,069 429,986 112 Return on Investments 1,101,707 924,454 860,108 649,724 666,528 Penalties and Interest 186,770 127,525 119,949 137,135 138,274 Other Sources 49,820 10,538 1,144 1,492 22,670 DCC's, Reserves and Dev. Contributions 3,833,106 4,546,219 4,392,392 3,326,343 2,861,516 $ 32,359,210 $ 28,620,959 $ 25,014,807 $ 23,884,492 $ 23,111,169

This table reflects the City’s various revenue streams. In 2008, the City collected $517,583 more in revenue from frontage taxes than in 2007. This is largely attributed to increased water frontage taxes being required to pay the debenture debt on the new water treatment plant.

50 a - Property Taxes (net) b - Frontage Taxes 2008 2007 c - Grants - Conditional Government d - Grants - Unconditional Government 40 e - Sales of Services f - Licences, Permits and Fines g - Rentals, Leases and Franchises 30 h - Return on Investments i - Penalties and Interest j - Other Sources k - DCC’s, Reserves and Dev. Contributions 20

0 a b c d e f g h i j k This graph reflects the percentage of the City’s various revenue streams to total revenue collected. In 2008, the percentage of total revenue derived from property taxes decreased by 1.66%. The decrease, in part, is attributed to the City securing Provincial grants to undertake specific capital projects (i.e. various roads and sidewalks, Black- burn Park Master Plan, Pavement Management Plan, Bus Shelters, City Hall Community Plaza, Jackson Field Clubhouse, Water Treatment Plant, etc.).

GrantsGrantsProperty - Conditional - Unconditional TaxesFrontage (net) Licences,GovernmentRentals, Taxes GovernmentDCCs,Sales PermitsLeases ofReserves ReturnServices and andPenalties onFranchisesand Fines Investments Developer andOther Interest Contributions Sources Expenditures by Function

Expenditures by Function 2008 2007 2006 2005 2004

General Government Services $ 5,837,151 $ 3,222,927 $ 5,669,821 $ 11,377,570 $ 4,989,897 Protective Services 4,137,192 3,650,697 3,415,872 3,082,866 3,567,646 Transportation Services 6,797,786 7,114,223 8,830,233 6,492,800 5,361,020 Public Health Services 276,408 226,688 205,726 249,522 157,934 Development Services 928,263 799,251 700,391 852,577 828,729 Recreation and Cultural Services 3,276,927 3,961,895 2,676,195 3,677,845 2,971,403 Water Services 13,331,407 6,004,047 3,503,901 2,688,971 2,580,743 Sewer Services 2,509,507 1,840,905 2,146,413 2,183,727 6,116,873 113 $ 37,094,641 $ 26,820,633 $ 27,148,552 $ 30,605,878 $ 26,574,245

This table reflects total City expenditures by function. For example, the City spent $4.1 million on protective services as opposed to $3.2 million on recreational services in 2008.

Expenditures by Object

Expenditures by Object 2008 2007 2006 2005 2004

Capital Expenditures $ 19,564,312 $ 11,369,636 $ 11,887,927 $ 16,167,271 $ 12,866,503 Collections for Other Governments 11,087 16,503 18,014 20,867 23,623 Community Grants 105,275 96,814 138,240 229,869 295,458 Contracts 3,495,520 3,307,643 2,991,301 2,826,852 2,241,257 Insurance 400,147 385,150 378,136 313,962 280,798 Interest 2,461,717 1,774,983 1,746,997 1,611,049 1,369,433 Operating Expenses 1,378,439 1,058,372 1,343,478 1,239,615 1,011,518 Professional and Legal Fees 52,457 74,076 49,568 132,449 74,315 Repairs and Maintenance 2,029,757 1,709,656 1,795,374 1,534,736 1,867,900 Salaries, Wages and Benefits 6,990,776 6,414,433 6,204,160 5,991,752 5,904,163 Utilities and Property Taxes 605,154 613,367 595,357 537,456 639,277 $ 37,094,641 $ 26,820,633 $ 27,148,552 $ 30,605,878 $ 26,574,245

This table reflects total City expenditures allocated by component within each City function. In 2008, of the total $37 million expenditure, the City spent $19.5 million on capital improvements.

2008 City of Salmon Arm Annual Report Taxable Assessments of Land and Improvements

Property Classifications 2008 2007 2006 2005 2004

Residential $ 2,071,448,215 $ 1,635,192,765 $ 1,242,443,085 $ 1,029,134,287 $ 911,286,400 Utilities 5,345,395 4,999,425 4,749,160 4,368,151 5,356,765 Major Industry 10,363,300 8,106,000 6,965,300 7,019,600 6,460,300 Light Industry 21,862,500 16,622,200 12,792,000 12,774,600 11,697,600 Business 267,758,801 228,829,751 188,804,501 175,503,351 169,285,300 Recreation Non-Profit 5,576,400 4,509,600 3,814,300 2,268,900 1,904,100 114 Farm 9,313,190 9,379,242 9,581,880 9,334,700 9,133,700 $ 2,391,667,801 $ 1,907,638,983 $ 1,469,150,226 $ 1,240,403,589 $ 1,115,124,165

This table reflects the City’s assessment base by property class for the past five (5) years.

Assessment Base by Property Class (General Net Taxable Values)

Other Class Assessed Value % of Total Business $52,460,785 $267,758,801 2% Residential 2,071,448,215 87% 11% Business 267,758,801 11% Other 52,460,785 2% $ 2,391,667,801 100%

2% Other Includes: Utilities 5,345,395 Major Industry 10,363,300 Residential Light Industry 21,862,500 $2,071,448,215 Recreation Non-Profit 5,576,400 87% Farm 9,313,190 $ 52,460,785

This graph reflects that 87% of the assessment base in Salmon Arm is residential. Typically, business and industry provide the assessment base that is required to financially support services. Revenue Sources Sorted by Category

Revenue 2008 2007 2006 2005 2004

Property Taxes (net) $ 15,085,763 $ 13,503,894 $ 12,542,549 $ 11,918,806 $ 11,468,389 Grants 5,667,085 3,261,396 1,131,050 2,028,165 2,308,841 User Fees & Charges 5,717,493 5,370,228 5,222,866 5,158,552 5,062,888 Licences, Permits and Fines 767,286 887,243 745,893 665,767 604,733 Interest and Penalties 1,288,477 1,051,979 980,057 786,859 804,802 DCC's, Reserves & Dev. Contributions 3,833,106 4,546,219 4,392,392 3,326,343 2,861,516 $ 32,359,210 $ 28,620,959 $ 25,014,807 $ 23,884,492 $ 23,111,169 115 This table reflects the City’s various revenue streams sorted by category. The City collected $5.7 million in user fees and charges for services such as rentals, parking and transit levies, airport gas and oil sales, water and sewer user fees, etc.

DCCs, Reserves and Dev. Contributions 11.85% Interest and Penalties 3.98%

Licences, Permits and Fines 2.37% Property Taxes (net) User Fees 46.62% and Charges 17.67%

Grants 17.51%

This graph reflects the percentage of each revenue source by category.

2008 City of Salmon Arm Annual Report General Municipal Taxes as a Percentage to General Operating Revenue

Year Tax Revenue Total Revenue % of Revenue

2004 9,946,182 15,640,186 64% 2005 9,950,582 16,799,714 59% 2006 10,503,753 17,973,502 58% 2007 11,396,015 19,284,167 59% 116 2008 12,417,832 21,133,263 59%

80%

70%

64% 60% 59% 58% 59% 59%

50% 2004 2005 2006 2007 2008

This table and graph reflects that in 2008, 59% of the City’s general operating revenue to finance services was funded by property taxation. Property Taxes Levied and Collected

Jurisdictions 2008 2007 2006 2005 2004

General Municipal $ 13,037,275 $ 11,968,372 $ 11,039,859 $ 10,464,443 $ 10,040,526 Frontage and Parcel Taxes 2,190,036 1,665,492 1,630,484 1,584,996 1,561,584 School District 7,063,492 6,693,733 6,546,185 6,274,763 6,254,407 Regional District 531,000 412,064 475,900 471,830 466,899 Regional Hospital District 518,520 524,476 375,433 313,372 367,654 Municipal Finance Authority 457 526 402 337 301 117 BC Assessment Authority 194,771 175,264 164,966 158,615 160,266 Okanagan Regional Library 513,282 487,389 473,584 467,996 459,308 24,048,833 21,927,316 20,706,813 19,736,352 19,310,945

Total Current Taxes Levied 24,048,833 21,927,316 20,706,813 19,736,352 19,310,945 Current Taxes Collected 23,591,966 21,569,525 20,448,286 19,380,361 18,842,905 Percentage Collected 98.10% 98.37% 98.75% 98.20% 97.58%

Outstanding at Beginning of Year 426,202 339,396 512,293 645,820 847,626 Arrears Collected 297,156 270,985 431,423 489,518 669,846 Percentage Collected 69.72% 79.84% 84.21% 75.80% 79.03%

Total Tax Collections $ 23,889,122 $ 21,840,510 $ 20,879,709 $ 19,869,879 $ 19,512,751

This table reflects the amount of taxes collected for general municipal purposes and for other jurisdictions (i.e. School District, Regional District, etc). The table also outlines the City’s property taxation collection rates.

2008 Taxes by Jurisdiction

This graph reflects that of the total Okanagan Regional Library - 2% tax dollars ($24 million) levied in 2008 by the City, only 54% ($13.0 BC Assessment Authority - 1% million) was used for municipal Municipal Finance Authority - 0% services such as police, fire, roads etc.

Regional Hospital District - 2%

Regional District - 2%

School District - 29%

Frontage and Parcel Taxes - 10%

General Municipal - 54%

2008 City of Salmon Arm Annual Report Taxation Collection Rates

100 98.20% 98.75% 98.37% 97.58% 98.10%

90%

118 80 2004 2005 2006 2007 2008

This graph reflects the percentage of property taxes collected in the year that the tax was levied.

General Municipal Tax Rates

Major Industy 49.8297 Utilities 29.6276 Light Industry 16.4166 Business/other 11.8561 Farm 11.3559 Residential 3.9067 Recreation Non Profit 3.3067

0 10 20 30 40 50

This graph reflects the tax rates that are charged on each $1,000 of assessed property value for each classification of property. Debenture Debt

Gross Debt 2008 2007 2006 2005 2004

General $ 17,753,713 $ 18,021,246 $ 18,356,801 $ 18,621,022 $ 17,661,982 Water 11,733,848 2,888,665 3,036,618 2,061,632 1,627,750 Sewer 3,012,636 4,748,013 4,984,496 5,209,718 5,424,216 Total Outstanding Debt$ 32,500,197 $ 25,657,924 $ 26,377,915 $ 25,892,372 $ 24,713,948

119 $35 $32.5 $30 $26.3 $25.8 $25.6 $24.7 $25

$20

$15

millions of dollars $10

0 2008 2007 2006 2005 2004 Total Outstanding Debt

This table and graph reflects the long term debt outstanding at the end of each of the last five (5) years.

2008 City of Salmon Arm Annual Report Debt Servicing Costs

Repayment Sources 2008 2007 2006 2005 2004

Property Tax Supported $ 1,705,447 $ 1,759,257 $ 1,747,025 $ 1,633,148 $ 2,173,977 Water Utility 601,503 313,074 219,303 192,372 475,586 Sewer Utility 2,237,633 515,907 515,907 515,907 515,907 Parks DCC Reserve 142,800 172,000 21,290 21,290 21,290 Total Debt Servicing Costs $ 4,687,383 $ 2,760,238 $ 2,503,525 $ 2,362,717 $ 3,186,760

Population 16,993 17,267 16,012 16,509 16,288 120 Net Debt Per Capita $ 1,913 $ 1,486 $ 1,647 $ 1,568 $ 1,517

Debt Service as a % of Total Expenditures 12.6% 10.3% 9.2% 7.7% 12.0%

Debt Service as a % of Operating Expenditures 17.9% 12.1% 11.8% 12.1% 15.4%

# of Households 7,135 6,497 6,325 6,216 6,113

Net Debt Per Household $4,555 $3,949 $4,170 $4,165 $4,043

Debt Per Capita / Household

$5,000 This graph reflects the equated amount of outstanding debt per individual and per household within the City.

$4,000

$3,000

$2,000

$1,000 2004 2005 2006 2007 2008 Net Debt Per Household Net Debt Per Capita Debt Capacity Limits

Debt Servicing 2008 2007 2006 2005 2004

Debt Servicing Limit $ 5,856,369 $ 5,276,116 $ 4,950,588 $ 4,703,771 $ 4,570,079 Debt Servicing Capacity Available$ 1,168,987 $ 2,515,877 $ 2,447,062 $ 2,284,316 $ 1,383,317

This table reflects the maximum debt servicing capacity as well as the remaining borrowing power available to the City to fund capital projects.

Statement of Statutory Reserve Funds and Surplus 121

Reserves and Surplus 2008 2007 2006 2005 2004 Statutory Reserve Funds Development Cost Charge - Sewer $ 590,557 $ 682,326 $ 400,933 $ 295,747 $ 93,887 Development Cost Charge - Water 657,592 573,789 293,710 138,864 2,962 Development Cost Charge - Drainage 411,638 346,167 613,136 366,457 138,354 Development Cost Charge - Parks 179,870 228,558 297,362 236,996 206,193 Development Cost Charge - Highways 763,969 720,776 776,476 609,750 829,097 Development Cost Charge - Underpass 503,456 480,828 462,738 420,668 379,611 Perpetual Care 225,099 205,865 190,967 178,289 165,078 Equipment Replacement 810,840 599,830 422,939 335,022 772,797 General Capital 481,661 1,275,593 774,570 903,719 761,346 Fire Department Building and Equipment 32,601 21,585 22,697 17,026 19,059 Emergency Apparatus 545,542 610,333 536,895 482,835 459,258 Police Vehicle Replacement 183,976 157,554 131,820 139,877 114,526 Landfill Site Repurchase 218,145 208,340 200,502 203,951 204,610 Cemetery Development 78,623 54,828 43,141 36,693 21,141 Sewer Major Maintenance 226,195 1,181,047 1,036,094 826,334 854,663 Water Major Maintenance 400,061 358,953 339,354 234,754 435,410 Community Centre Major Maintenance 331,171 315,641 282,251 237,861 231,809 Cemetery Columbarium 25,306 19,393 16,821 12,575 7,684 Municipal Office Construction - - - - 150,066 Parks Development 114,059 92,899 77,331 49,058 6,305 $ 6,780,361 $ 8,134,305 $ 6,919,737 $ 5,726,476 $ 5,853,856

Statement of Surplus General Operating Fund - Surplus $ 6,016,944 $ 5,263,643 $ 3,900,916 $ 4,657,954 $ 3,969,176 Water Operating Fund - Surplus 1,391,717 1,283,898 1,167,840 905,483 583,162 Sewer Operating Fund - Surplus 556,027 653,732 440,227 396,798 298,016 $ 7,964,688 $ 7,201,273 $ 5,508,983 $ 5,960,235 $ 4,850,354

Total Reserves and Surpluses $ 14,745,049 $ 15,335,578 $ 12,428,720 $ 11,686,711 $ 10,704,210

This table reflects the balance in reserves that have been established by the City for future works, replacement of equipment (i.e. fire, police, public works, etc.), etc. It should be noted that a portion of the City’s surplus is committed to undertake specific projects where an annual contribution is required before the works can be completed.

2008 City of Salmon Arm Annual Report Statutory Reserve Funds and Surplus

$20

$15.3 $14.7 $15 $12.4 122 $11.6 $10.7 $10 millions of dollars

0 2008 2007 2006 2005 2004

Surplus Reserve

This graph reflects the balance in the reserves and surplus over the past five (5) years. Capital Expenditures and Funding Sources

Capital Expenditure Categories 2008 2007 2006 2005 2004

Capital Expenditures Civic Facilities & Services $ 2,436,863 $ 119,758 $ 3,319,933 $ 8,415,355 $ 2,690,505 Airport Services 27,095 36,294 13,371 23,508 8,447 Cemetery - 8,156 - 12,413 41,922 Roads 2,051,608 2,083,783 3,822,192 2,921,749 1,375,288 Drainage 314,252 750,833 125,816 163,608 530,477 Sidewalks, Curbs and Gutters 84,925 451,636 197,357 227,266 54,406 123 Machinery and Equipment (Transportation) 416,363 341,693 688,680 232,328 451,296 Other (Transportation) 350,136 221,066 115,266 156,436 309,793 Fire Protection Services 333,255 81,165 51,671 28,799 305,491 Protective Services 9,336 - 10,392 886 - Vehicles (Fire & Police) 30,993 56,967 73,138 61,052 80,137 Parks and Recreational Services 924,584 1,952,067 361,260 1,313,842 617,948 Water Utility 11,810,408 4,818,094 2,306,766 1,711,747 1,532,306 Sewer Utility 774,494 448,124 802,085 898,282 4,868,487 $ 19,564,312 $ 11,369,636 $ 11,887,927 $ 16,167,271 $ 12,866,503

Sources of Funds Revenue $ 2,860,413 $ 3,450,298 $ 2,176,453 $ 2,028,348 $ 2,364,310 Prior Year Surplus 240,738 68,487 161,105 85,692 226,998 Grants 4,929,872 2,591,997 505,543 1,446,830 1,800,986 Reserve Accounts 592,921 405,137 892,929 188,056 738,312 Reserve Funds 2,208,689 1,531,477 1,373,390 2,288,151 1,808,242 Contributions (DCC, Dev., Donation, etc.) 2,267,063 2,555,348 4,843,401 1,944,074 1,757,161 Debt 8,194,767 491,250 1,424,363 2,071,950 9,726,745 Carry Forward - Expended 2,404,118 2,674,070 3,289,309 9,549,088 4,103,324 Carry Forward - Unexpended (4,134,269) (2,398,428) (2,778,566) (3,434,918) (9,659,575) $ 19,564,312 $ 11,369,636 $ 11,887,927 $ 16,167,271 $ 12,866,503

This table reflects the City’s annual capital expenditures and funding sources over the past five (5) years.

2008 City of Salmon Arm Annual Report Principal Taxpayers and Percentage of Total Taxes 2008

Property Owner Tax Levy Percentage

Federated Co-Operatives Ltd. $ 403,066.14 1.676% Piccadilly Place Mall Inc. 344,504.65 1.433% R P Johnson Construction Ltd. 247,608.85 1.030% Federated Co-Operatives Ltd. 196,831.23 0.818% Huber Developments Ltd. (and other multiple owners) 190,154.06 0.791% 124 USNR/Kockums Cancar Company 154,277.61 0.642% 612063 BC Ltd. 133,960.20 0.557% BC Gas Utility Ltd. 125,663.55 0.523% Canadian Pacific Railway Co. 104,423.55 0.434% BC Gas Utility Ltd. 93,232.26 0.388% BC Hydro & Power Authority 90,936.80 0.378% Corporate Ventures Inc. 89,448.73 0.372% Canadian Tire Real Estate Limited 83,555.05 0.347% BC Hydro & Power Authority 83,044.44 0.345% Lakeshore Village Ltd. 78,912.17 0.328% Salmon Arm Savings and Credit Union 75,847.38 0.315% 0731010 BC Ltd. 72,291.29 0.301% BC Telephone Co. 72,067.53 0.300% Salmik Holdings Ltd. & Shusal Holdings Ltd. 69,952.44 0.291% 688192 BC Ltd. 64,293.14 0.267% Samall Properties Ltd. 59,222.92 0.246% Dinoflex Holdings Inc. 59,106.22 0.246% Shuswap Park Holdings Ltd. 56,688.54 0.236% Rocstan Developments Ltd. 54,830.29 0.228% 526761 BC Ltd. 52,376.09 0.218% Piccadilly Seniors Community Ltd. 51,271.75 0.213% $ 3,107,566.88 12.922%

This table reflects the principal corporate taxpayers and the amount of property taxes that they pay in relation to the total amount of property taxes levied in 2008. New Construction

$500000

3.66% 125 $400000 3.64%

$300000 3.15% 2.94%

2.38%

$200000 2004 2005 2006 2007 2008 New Growth

This graph reflects the new tax revenue that is generated each year as a result of new growth or construction in Salmon Arm. In 2008, the community derived new tax revenue of 3.66% or $418,227.00.

2008 City of Salmon Arm Annual Report Photo Credits

All photos by Gregg Patterson unless noted. Utilities Department Thank you to the following photo contributors: Shuswap FC Diana Lehman Denis Marshall Peter Barton Deena Viik Eric MacDonald Shelsey Haines 126 Airspeed Wireless James Rowe Neil Blackbeard Marcel Bedard Front Cover Photos: Jillian Jazersek Main Photo: Deena Viik Engineering Department Left to right: George Zorn, James Rowe, Shelsey Haines

Winning photo in the 2007 City of Salmon Arm Photo Contest James Rowe mail: City of Salmon Arm, British Columbia Box 40, 500 - 2 Avenue NE Salmon Arm, BC Canada V1E 4N2 phone: 250.803.4000 email: [email protected] web: www.salmonarm.ca