Advanced Customer Support

Junta de Andalucía (JDA)

Known Issue Report - Oracle Application Server Products -

- March 2017 -

Prepared by EMEA Expertise Center Author: EMEA Expertise Center Creation Date: March 2017 Version: 1.0

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 1

1. Contents

1. CONTENTS ...... 2

2. APPROVALS ...... 3

2.1. Author ...... 3

2.2. Reviewers ...... 3

2.3. Distribution ...... 3

3. INTRODUCTION ...... 4

3.1. Purpose ...... 4

3.2. Methods ...... 4

4. LIFE CYCLE INFORMATION ...... 5

4.1. Life cycle information ...... 5

4.2. Releases Availability ...... 6 4.2.1. Links to download Oracle Application Server Products ...... 6 4.2.2. Supported Configurations for Oracle Application Server Products ...... 6

4.3. Oracle Application Server Documentation ...... 7

4.4. Patches released during last month ...... 8

4.5. Critical Patch Updates and Security Alerts ...... 9 4.5.1. Active Critical Patch Update...... 9

4.6. Notes created/updated during last month ...... 11

4.7. Bugs fixed (updated) during this month ...... 13

4.8. Diagnostics ...... 15

4.9. References ...... 17

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 2 2. Approvals

2.1. Author

Name Position Hassan Ashmawy Oracle, Service Delivery Engineer

2.2. Reviewers

Name Position José María Gómez Oracle, Service Delivery Manager Agustín Calvo Oracle, Service Delivery Manager

2.3. Distribution

Name Position Junta de Andalucía Customer Equipo Técnico ACS Sevilla Oracle, Service Delivery Engineer

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 3 3. Introduction

3.1. Purpose

The purpose of the Known Issues Report is to inform the customer about Oracle is to inform the customer’s contacts about Oracle notifications, alerts, releases and patches related to the interested Oracle Products and Operating systems.

This evaluation aims to check the current available systems and/or applications news to provide information on appropriate systems/applications roadmaps and to understand any key certification and support issues. The document is also intended to give early visibility of any support/desupport dates to assist with stability and strategic support planning.

3.2. Methods

The document is based on the information provided by the Service Delivery Manager on the Desired Operating System and Oracle Products to perform the Report

The Service Delivery Manager provided the following requested information:  Oracle Application Server 10g Release 9.0.4 o Oracle Web Cache o Oracle HTTP Server o Oracle Discoverer o OracleAS Forms& Reports Services o Oracle Application Server Containers for J2EE  Oracle Application Server 10g Release 10.1.2 o Oracle Web Cache o Oracle HTTP Server o Oracle Discoverer o OracleAS Forms& Reports Services o Oracle Application Server Containers for J2EE  Oracle Application Server 10g Release 10.1.3 o Oracle HTTP Server o J2EE&Webserver for J2EE applications o Service Oriented Architecture (SOA)

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 4 4. Life Cycle Information

4.1. Life cycle information

Sustaining Premier Extended Release GA Date Sustaining Support Support Ends Support Ends Ends 10g (9.0.4) Dec 2003 Dec 2006 Dec 2008 Dec 2009 10gR2 10.1.2.x * Jan - Oct 2005 Dec 2011 Not Available Indefinite Oracle Containers for J2EE (OC4J) 10gR3 (10.1.3.x) *** Jan - Oct 2006 Jun 2014 Jun 2017 Indefinite Dec 2013 Dec 2014 Oracle SOA Suite 10.1 3.x ** Nov 2006 Indefinite

See - Lifetime Support Policy: Oracle Applications Oracle Fusion Middleware

* Includes the following: Containers for J2EE, HTTP Server, Web Cache, Wireless, MapViewer, Sensor Edge Server, BPEL Process Manager, InterConnect, Integration B2B, Adapters, Business Activity Monitoring, Forms, Reports, Discoverer, Portal, Portlet Factory, Personalization, Internet Directory, Single Sign-On, Certificate Authority, Directory Integration Provisioning, Delegated Administration Services, and Developer Suite (Designer, Forms Builder, Reports Builder & Discoverer Administrator).

** Includes: BPEL Process Manager, Business Rules, Enterprise Service Bus, Web Services Manager, and Business Activity Monitoring. Is certified to work with both Oracle Containers for J2EE and Oracle WebLogic Server. Please see Oracle Fusion Middleware 10gR3 (10.1.3.x) certification matrix for more details.

***Includes: Containers for J2EE, HTTP Server, Application Server Control, Process Manager and Notification Server and Dynamic Monitoring Service

For more-detailed information on bug fix and patch release policies, please refer to the “Error Correction Support Policy” document.

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 5 4.2. Releases Availability

4.2.1. Links to download Oracle Application Server Products

Release Links

Oracle Application Server 10g Release 3 (10.1.3.x) Application Server 10g Release 3 (10.1.3.x) Downloads

Oracle customers are able to download their software from one of the following Oracle systems:  Oracle’s E-Delivery portal (http://edelivery.oracle.com).  Oracle Technology Network (OTN) (http://otn.oracle.com).  My Oracle Support (http://support.oracle.com)  SmartUpdate (enabled products only - link to list)

4.2.2. Supported Configurations for Oracle Application Server Products

Release Links

Oracle Application Server 10g (9.0.4) Oracle Application Server 10g (9.0.4) Certification

Oracle Application Server 10g Release 2 (10.1.2) Oracle Application Server 10g (10.1.2.0.2) Certification

Oracle Application Server 10g Release 3 (10.1.3.x) Oracle Application Server 10g Release 3 (10.1.3x) Certification

Information regarding certification can be found on Note: 1076018.1 and on Oracle Fusion Middleware Supported System Configuration

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 6 4.3. Oracle Application Server Documentation

Release Details

Oracle Application Server 10g (9.0.4) Oracle Application Server 10g (9.0.4) Documentation

Oracle Application Server 10g Release 2 (10.1.2) Oracle Application Server 10g Release 2 (10.1.2) Documentation

Oracle Application Server 10g Release 2 (10.1.2.0.2) Oracle Application Server 10g Release 2 (10.1.2.0.2) Documentation

Oracle Application Server 10g Release 3 (10.1.3) Oracle Application Server 10g Release 3 (10.1.3) Documentation

Oracle Application Server 10g Release 3 (10.1.3.1.0) Oracle Application Server 10g Release 3 (10.1.3.1.0) Documentation

Oracle Application Server 10g Release 3 Oracle Application Server 10g Release 3 Documentation

Oracle SOA Suite 10g Oracle SOA Suite 10g Documentation

Program documentation may be accessed online at http://www.oracle.com/technology/documentation.

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 7 4.4. Patches released during last month

Patchset/ Product Description Release Platform Last Updated Bug Oracle Application - Server (OAS)

Oracle Fusion CPUOCT2015 TRACKING BUG FOR APPLICATION Middleware 21845960 10.1.3.5 Linux x86 Jan-24-17 SERVER 10.1.3.5 UNIX (oasp_pf)

Web Cache - - - - - (webcach)

Oracle HTTP Server(OHS) and - - - - - mods (httpsrv)

Containers for - - - - - J2EE (OC4J)

Oracle Discoverer - - - - - (discv_pf)

Oracle Forms - - - - -

Oracle Reports - - - - -

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 8 4.5. Critical Patch Updates and Security Alerts

4.5.1. Active Critical Patch Update

Starting with the year 2005, Critical Patch Updates are the primary means of releasing security fixes for Oracle products. They are released on the Tuesday closest to the 17th day of January, April, July and October.

General information about the CPU can be found on the Critical Patch Updates Website. Also, for more information please check the WHITEPAPER: Critical Patch Update Implementation Best Practices.

Critical Patch Update Description Latest Version/Date

Critical Patch Update - January 2017 Critical Patch Update - January 2017 Rev 1, 17 January 2017

Critical Patch Update - October 2016 Critical Patch Update - October 2016 Rev 2, 19 October 2016

Critical Patch Update - July 2016 Critical Patch Update - July 2016 Rev 1, 19 July 2016

Critical Patch Update - April 2016 Critical Patch Update - April 2016 Rev 1, 19 April 2016

Starting with the October 2013 Critical Patch Update, security fixes for Java SE and JRockit are released under the normal Critical Patch Update schedule.

For earlier versions of Critical Patch Updates and Oracle Java SE Critical Patch Updates please refer to Critical Patch Updates and Security Alerts page.

Oracle Critical Patch Update January 2017 – Useful Notes

Critical Patch Update January 2017 Oracle Fusion Middleware Known Issues - Note 2203886.1

Oracle Critical Patch Update January 2017 Documentation Map – Note 2194543.1

Patch Set Update and Critical Patch Update January 2017 Availability Document – Note 2203916.1

Oracle Critical Patch Update October 2016 – Useful Notes

Critical Patch Update October 2016 Oracle Fusion Middleware Known Issues – Note 2171486.1

Oracle Critical Patch Update October 2016 Documentation Map – Note 2162757.1

Patch Set Update and Critical Patch Update October 2016 Availability Document – Note 2171485.1

Oracle Critical Patch Update July 2016 – Useful Notes

Critical Patch Update July 2016 Oracle Fusion Middleware Known Issues – Note 2136219.1

Oracle Critical Patch Update July 2016 Documentation Map – Note 2128717.1

Patch Set Update and Critical Patch Update July 2016 Availability Document – Note 2136219.1

Oracle Critical Patch Update April 2016 – Useful Notes

Critical Patch Update April 2016 Oracle Fusion Middleware Known Issues - Note 2104428.1

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 9 Oracle Critical Patch Update April 2016 Documentation Map – Note 2031792.1

Patch Set Update and Critical Patch Update April 2016 Availability Document – Note 2102148.1

The next four Critical Patch Update release dates are:

 18 April 2017  19 July 2017  17 October 2017  16 January 2018

A pre-release announcement will be published on the Thursday preceding each Critical Patch Update release.

Other useful links Oracle Critical Patch Updates and Security Alerts - Frequently Asked Questions - CPU FAQ Risk Matrix definitions - Risk Matrix Definitions Use of Common Vulnerability Scoring System (CVSS) by Oracle - Oracle CVSS Scoring

Information regarding Oracle Security Alerts (included or not in the CPUs) can found on Map of Public Vulnerability to Advisory/Alert.

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 10 4.6. Notes created/updated during last month

Web Cache

Note Abstract Type Last Update There are no notes for Web Cache.

Oracle HTTP Server

Note Abstract Type Last Update Enabling AJP Over SSL (AJPS) Returns Error: "MOD_OC4J_0366: Failed to load iaspt 466032.1 PROBLEM 21-Feb-17 library" "No such file or directory: FastCGI: read() from pipe failed (0)" When Starting Oracle 1115253.1 PROBLEM 06-Feb-17 HTTP Server 403727.1 OHS Redirects to Wrong Instance When Running Behind Load Balancer PROBLEM 12-Feb-17 With SSL enabled, After Log Into Application, Get Blank Screen When Using 605174.1 PROBLEM 25-Feb-17 Internet Explorer

Oracle Containers for J2EE

Note Abstract Type Last Update

414942.1 How to Stop OAS 10g OC4J Instances Opening Sockets Against [ALL] IP Addresses? HOWTO 24-Feb-17 Intermittent Connectivity Issues From Oracle Application Server 10gR2 to Oracle 1400856.1 PROBLEM 02-Feb-17 Exadata 11g RAC Trying to Start up Oracle Containers for J2EE 10.1.3 Instance Fails with 604647.1 PROBLEM 20-Feb-17 'org.apache.xalan.processor.TransformerFactoryImpl could not be instantiated'

Oracle Discoverer

Note Abstract Type Last Update

237607.1 ALERT: Required and Recommended Patch Levels For All Discoverer Versions HOWTO 26-FEB-17

727717.1 Discoverer Export To Excel with Macros Fails When Worksheet Contains Subtotals PROBLEM 3-FEB-17 Creating A Public/Private Connection With Oracle BI Discoverer 10g (10.1.2) Fails 394011.1 PROBLEM 14-FEB-17 With "unable to save the connection" and ORA-06510,ORA-06512,ORA-06502 976079.1 Unable to Connect to Discoverer Plus 10.1.2 in a Cloned Environment PROBLEM 3-FEB-17

Oracle Forms

Note Abstract Type Last Update There are no notes for Oracle Forms.

Oracle Reports

Note Abstract Type Last Update Configuration Script to add Common Windows Fonts to Unix 9i, 10g R1 and 10g R2 261879.1 BULLETIN 6-Feb-17 Reports Server Unable To Display Any Report From Repository Reports. Launching Report Builder 257701.1 PROBLEM 27-Feb-17 Hangs With The Hourglass.

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 11 Oracle BPEL Process Manager

Note Abstract Type Last Update

419126.1 What Maximum Can Be Set For Listener-Threads And Min-Instances ? HOWTO 25-Feb-17 730515.1 How to Enable a Singleton Adapter in BPEL Cluster Environment HOWTO 18-Feb-17 1448515.1 Slow Performance Of The BPEL Console PROBLEM 18-Feb-17 1340195.1 'com.oracle.bpel.client.BPELFault' when Processing ora:parseEscapedXML PROBLEM 18-Feb-17 1234078.1 BPEL Process is Unable to Dequeue from Advanced Queuing PROBLEM 25-Feb-17 2197820.1 "Not Authorized" when using the BPEL 10g ITaskQueryService PROBLEM 28-Feb-17 868383.1 "unresolved partnerLinkType" Error When Deploying BPEL Suitcase PROBLEM 18-Feb-17 454549.1 OPATCH Error "Cannot look for invPtrLoc pattern", "error code = 100" PROBLEM 02-Feb-17

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 12 4.7. Bugs fixed (updated) during this month

Bugs for Web Cache - Oracle Web Cache – 1059

Available for Id Severity Component Found In Title Date Fixed Platform platforms

No bugs for Web Cache.

Bugs for Oracle HTTP Server - Oracle HTTP Server - 1042

Available for Id Severity Component Found In Title Date Fixed Platform platforms

No bugs for Oracle HTTP Server.

Bugs for Oracle Containers for J2EE - Oracle Containers for J2EE – 1270

Available for Id Severity Component Found In Title Date Fixed Platform platforms

No bugs for Oracle Containers for J2EE.

Bugs for Oracle Discoverer - Oracle Discoverer – 964

Available for Id Severity Component Found In Title Date Fixed Platform platforms

No bugs for Oracle Discoverer.

Bugs for Oracle Forms - Oracle Forms – 45

Available for Id Severity Component Found In Title Date Fixed Platform platforms

No bugs for Oracle Forms.

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 13

Bugs for Oracle Reports - Oracle Reports Developer – 159

Available for Id Severity Component Found In Title Date Fixed Platform platforms

No bugs for Oracle Reports.

Bugs for Oracle(R) BPEL Process Manager - Oracle(R) BPEL Process Manager– 1669

Available for Id Severity Component Found In Title Date Fixed Platform platforms

No bugs for Oracle BPEL Process Manager.

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 14 4.8. Diagnostics

 Remote Diagnostic Agent (RDA) is a command-line diagnostic tool that is executed by an engine written in the Perl programming language. RDA provides a unified package of support diagnostics tools and preventive solutions. The data captured provides Oracle Support with a comprehensive picture of the customer's environment, which aids in problem diagnosis. For further details see: o Note: 314422.1 - Remote Diagnostic Agent (RDA) - Getting Started. o Note: 330760.1 - Remote Diagnostic Agent (RDA) - Content Modules Man Page o Note: 1498376.1 - Resolve Problems Faster! Use Remote Diagnostic Agent ( RDA ) - Fusion Middleware and WebLogic Server

 Monitoring tools for the Java Platform – there are some tools that can help you better monitor the Java Platform. For more information, you can check the following links: For the 5.0 version: Monitoring and Management for the JavaTM Platform For the 6.0 version: Monitoring and Management for the Java Platform For the 7.0 version: Monitoring and Management for the Java Platform For the 8.0 version: Monitoring and Management for the Java Platform

Below we will present some of the most important tools to use while monitoring:

 Oracle JRockit Mission Control Tools - The suite of tools included in Oracle JRockit Mission Control are designed to monitor, manage, profile, and gain insight into problems occurring in your Java application without requiring the performance overhead normally associated with these types of tools.

Useful links: For the R26 and R27 versions of JRockit (JRockit Mission Control 3.1.0), follow the following links: Welcome to Oracle JRockit Oracle JRockit® Mission ControlTM Client Documentation Using Oracle JRockit Mission Control Tools Introduction to Oracle JRockit Mission Control Client Oracle JRockit Mission Control Client Use Cases Installing Oracle JRockit Mission Control

For the R28 version of JRockit (JRockit Mission Control 4.1), follow the following links: Oracle JRockit Documentation Oracle® JRockit Mission Control Introduction to Mission Control Client Release 4.1

 Java VisualVM is a tool that provides a visual interface for viewing detailed information about Java applications while they are running on a Java Virtual Machine (JVM), and for troubleshooting and profiling these applications. Various optional tools, including Java VisualVM, are provided with Sun's distribution of the Java Development Kit (JDK) for retrieving different types of data about running JVM software instances. Java VisualVM is bundled with JDK since version 6 update 7 or greater. More information can be found: - Java VisualVM 6.0 - Java VisualVM 7.0 - Java VisualVM 8.0

 One of the monitoring tools is the JConsole. JConsole graphical user interface is a monitoring tool that complies with the Java Management Extensions (JMX) specification. JConsole uses the extensive

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 15 instrumentation of the Java Virtual Machine (Java VM) to provide information about the performance and resource consumption of applications running on the Java platform. For more information about JConsole, you can access the links: For the 5.0 version: Using JConsole For the 6.0 version: Using JConsole For the 7.0 version: Using JConsole For the 8.0 version: Using JConsole

 Another monitoring tool is jstat - Java Virtual Machine Statistics Monitoring Tool. Jstat is a JVM Statistics Monitoring Tool that attaches to an instrumented HotSpot Java virtual machine and collects and logs performance statistics as specified by the command line options. More on Jstat for Java 5: Jstat More on Jstat for Java 6: Jstat More on Jstat for Java 7: Jstat More on Jstat for Java 8: Jstat

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 16 4.9. References

Oracle Lifetime Support Policy

With Oracle Support, you know up front and with certainty how long your Oracle products are supported. The Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and consists of three support stages: Premier Support, Extended Support, and Sustaining Support. It delivers maximum value by providing you with rights to major product releases so you can take full advantage of technology and product enhancements. Your technology and your business keep moving forward together.

Premier Support provides a standard five-year support policy for Oracle Technology and Oracle Applications products. You can extend support for an additional three years with Extended Support for specific releases or receive indefinite technical support with Sustaining Support.

Oracle Lifetime Support Policies are: - Simple - Predictable - Flexible

Premier Support

As an Oracle customer, you can expect the best with Premier Support, our award winning, and next generation support program. Premier Support provides you with maintenance and support of your Oracle Database, Oracle Fusion Middleware, and Oracle Applications for five years from their general availability date. You benefit from: . Major product and technology releases . Technical support . Access to Knowledge Base . Updates, fixes, security alerts, data fixes, and critical patch updates . Tax, legal, and regulatory updates . Upgrade scripts . Certification with most new third-party products/versions . Certification with most new Oracle products . And many others

Extended Support

Your technology future is assured with Oracle’s Extended Support. Extended Support lets you stay competitive, with the freedom to upgrade on your timetable. If you take advantage of Extended Support, it provides you with an extra three years of support for specific Oracle releases for an additional fee. You benefit from: . Major product and technology releases . Technical support . Updates, fixes, security alerts, data fixes, and critical patch updates . Tax, legal, and regulatory updates . Upgrade scripts . Certification with most existing third-party products/versions . Certification with most existing Oracle products . Assistance with service requests 24 hours per day, 7 days per week . Access to My Oracle Support (24 x 7 web-based customer support systems), including the ability to log service requests online

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 17 . Non-technical customer service during normal business hours

Extended Support may not include certification with some new third-party products/versions.

Grace Period

Since November 2009 some changes on the Software Error Correction Support Policy were introduced, allowing more time for customers to update to the latest versions. Grace period is the period of time following the release of a patch set where we create new fixes for both the new and previous patch set, allowing customer time to plan for and install the new patch set. Grace periods vary by product. You have up to one year from the initial release of the patch set to install the new patch set, and can receive new bug fixes for the previous patch set during that time. Formerly, Oracle required customers to install the last patch set to receive new patches during Extended Support. Now, the beginning of Extended Support no longer causes an end to patching for the previous patch set - the normal patching end date applies regardless of when Extended Support starts. This means that customers will always get up to a year and no less than 3 months from its release to install the last patch set.

Sustaining Support

Sustaining Support puts you in control of your upgrade strategy. When Premier Support expires, if you choose not to purchase Extended Support, or when Extended Support expires, Sustaining Support will be available for as long as you license your Oracle products. With Sustaining Support, you receive technical support, including access to our online support tools, knowledgebase’s, and technical support experts. You benefit from: . Major product and technology releases . Technical support . Access to My Oracle Support/PeopleSoft Customer Connection/BEA eSupport Portal/BID Portal . Fixes, updates, and critical patch updates created during the Premier Support stage . Upgrade scripts created during the Premier Support stage . Tax, legal, and regulatory updates created during the Premier Support period (availability may vary by country and/or program) . Assistance with service requests, on a commercially reasonable basis, 24 hours per day, 7 days a week . Non-technical customer service during normal business hours

Sustaining Support does not include: . New updates, fixes, security alerts, data fixes, and critical patch updates . New tax, legal, and regulatory updates . New upgrade scripts . Certification with new third-party products/versions . Certification with new Oracle products . 24 hour commitment and response guidelines for Severity 1 service requests as defined in the Severity Level section below . Previously released fixes or updates that Oracle no longer supports

For details on the level of technical support included in each of the stages above, please always refer to the “Oracle Software Technical Support Policies” available from the Oracle Technical Support Policies homepage.

CONFIDENTIAL: Only for Oracle Advanced Customer Support customers Page 18