48Th Annual Conference and Trade Show Green Bay, WI Team G S in P It Ir N I G T I

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48th Annual Conference and Trade Show Green Bay, WI Team g S in p it ir n i g t I

WPRA Conference & Tradeshow Green Bay,48th Wisconsin Annual November 5-8, 2013 Conference and Trade Show Green Bay, WI - November 5-8, 2013

6601-C Northway, Greendale, WI 53129 Conference Registration 414-423-1210 www.wpraweb.org Form QR Code 1 48th Annual Conference and Trade Show Green Bay, WI

President’s Invitation Conference Committee Joel Gregozeski, Bellevue Chairperson Registration/Pre & Rex Mehlberg, Ashwaubenon On-Site Coordinator “Igniting Team Spirit” is the theme Pre-Conference Institute Jenny Hammes, Allouez for the 48th Annual Wisconsin Park Doug Hartman, Brown County Exhibit Coordinators & Recreation Association’s Annual Education/Executive Matt Hahn, Bellevue Conference & Trade Show. This year’s Track Coordinators Vince Maas, Menasha event will take place in Titletown Stephanie Aerts, De Pere Publicity Coordinator USA – Green Bay, WI from Novem- Chris Clark, Howard Lauren Oliveri, Elm Grove ber 5-8, 2013. The head coach, Rex Local Arrangements Social Coordinators Mehlberg, along with his teammates Ann Moeller, Green Bay Ann Moeller, Green Bay on this year’s conference committee, Nikki Hilker, Suamico is promising a championship caliber Main Speakers Joel Gregozeski, Bellevue Jon Rupno, Howard conference in Green Bay. Dan Kremer, Ashwaubenon The Annual WPRA Conference & Trade Show is our premier education and professional development opportunity of the year. It brings together a “franchise” of professional and commercial networking opportunities. With all the challenges Note from Conference we face professionally, you do not want to miss out on all the opportunities to acquire new skills and knowledge. Chairperson The Conference will kick-off on Tuesday with TWO pre- Rex Mehlberg, Ashwaubenon conference institutes along with a pre-conference tour of The 48th Annual Conference & Trade Show will be fast ap- the newly expanded LAMBEAU FIELD. The day will end with proaching. However, your Conference Committee has truly ex- the President’s Reception at Hagemeister Park. On Wednes- emplified the “team spirit” by their initial planning that began day, a full array of educational sessions and topics will begin in 2012 and will now come to fruition as we return to titletown and over 100 exhibitors will be available for the Trade Show. USA, Green Bay from November 5th through the 8th. That evening you won’t want to miss our tailgate games and the ever-classy, dueling piano social. Thursday will The theme for this year’s event is “Igniting Team Spirit”, again feature our professional awards banquet, where we which is quite fitting, especially since your Conference recognize our members and supporters who have excelled Committee team and section representatives have put in their career. together a truly exciting array of educational sessions, socials and special events at the KI Convention Center. The This year’s Conference will again offer numerous opportuni- week kicks-off with a three day National Playground Safety ties for learning, networking and celebrating. Register early Institute (NPSI) Course and Exam, scheduled for November for this great event. And there is your DAGGER! 4 - 6. There will also be an exciting Pre-Conference Featured Session led by Dr. Vern Biaett from Arizona State University. -Joel This workshop, where you can earn 0.4 CEUs, will focus on finances, cost-revenue management, sponsorship and revenue generation as it pertains to providing or sponsoring community festivals. Immediately following this session, Who Should Attend? an exciting “behind- the-scenes” tour will be provided to 40 The 2013 Wisconsin Park & Recreation Association Annual lucky participants of Lambeau Stadium! Conference and Trade Show is for anyone in the leisure The Trade Show will again feature approximately 130 services industry that offers aquatic, park, recreation, exhibitors from around the state and nation that provide natural resources or therapeutic recreation opportunities services and/or products for the park and recreation indus- to individuals within their communities, as well as individu- try. Attending the annual expo will provide delegates the als interested in learning more about the Park & Recreation very best opportunity to see and learn the new trends and professions. We also encourage any organization or busi- products available to our municipal, county, town or state ness that has products or services available that would be of agencies. interest to park and recreation professionals to attend. With over seventy educational sessions and an excess of 130 ex- So, come prepared to meet new people, reconnect with hibitors, this year’s conference will show us all how to “Ignite friends, learn, laugh, share and ignite your spirit at this Our Team Spirit”. amazing event…see you in Green Bay

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Continuing Education Table of Contents Units (CEUs) President’s Invitation...... 2 Conference Highlights...... 3 Continuing Education Units (CEUs) are available through the Wisconsin CEU Council at no cost to WPRA members Keynote Speaker...... 4 for all educational sessions. There is a $35 fee (as indicat- Schedule at a Glance...... 5-6 ed on the registration form) for non-members of WPRA to have their Continuing Education Units (CEUs) recorded. Pre-Conference...... 7 Please note only the total number of CEUs is recorded, Schedule of Events...... 8-16 not the individual number of sessions attended. As this is a preliminary schedule, educational sessions are subject Registration Form...... 17 to change and additional CEUs may be added to the final End of Conference Notes...... 18 program schedule, or sessions may be dropped. Sessions are 0.1 CEUs unless otherwise indicated. Thank You Sponsors!...... 18 Please Note: All sessions and information provided in General Information...... 18 this conference registration booklet are tentative and subject to change. Membership Information...... 19 Hotel Reservations...... 19

Conference Highlights

Tuesday, November 5 • National Playground Safety Institute • Pre-Conference Featured Session • Pre-Conference Tour • President’s Reception Wednesday, November 6 • Keynote Speaker Wayne Larrivee • Networking Box Luncheon • Trade Show • Section Meetings • Social & Networking Opportunities Thursday, November 7 • WPRA Annual Meeting • General Assembly with Paul Wesselmann • Raffle & Annual Banquet Friday, November 8 • Educational Sessions

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Keynote Speaker: Wayne Larrivee Wayne Larrivee is the play-by-play announcer on Newsradio 620 WTMJ’s Green Bay Packers Radio Network. Before starting his Packers career during the 1999 season, Larrivee called the plays for the Chicago Bears for fourteen seasons, most recently on WMAQ-AM, which secured the rights to the Bears radio broadcasts in 1997. Previ- ously at WGN Radio, the then-Bears flagship station, Larrivee also called Chicago Cubs baseball and college basketball. Before that, Larrivee was the ”Voice of the Kansas City Chiefs,” broadcasting from KCMO Radio in Kansas City, Missouri from 1978 to 1984. Larrivee began his radio career in 1975 at KGRO Radio in Pampa, Texas. From there he moved to Davenport, Iowa, and KSTT Radio, where he announced University of Iowa football games, minor league baseball and high school basketball before going to Wayne Larrivee Kansas City. Larrivee has also found success in front of the camera. He can be seen on ESPN and RAYCOM calling NCAA basketball and regional Big Ten football and basketball broadcasts. Larrivee also does play-by-play for Chicago Bulls Basketball on WGN Television. Larrivee has received numerous awards and accolades throughout his career. He is a five-time winner of the Silver Dome Award for Best Radio Football Play-by-Play from the Illinois Broadcasters Association, and he was named Illinois Sportscaster of the Year in 1997. Larrivee has also received two Emmys for his work on the Chicago Bulls broadcasts.

General Assembly: Paul Wesselmann Ripples of Possibility: Rekindling Passion and Igniting Potential In Yourself and Others In a world of competing priorities, multiple pressures from multiple sources and overwhelming work and life challenges, Paul Wesselmann helps to bring out what many of us have buried from years of stress, disappointment, and obstacles. THERE IS HOPE in small, everyday actions that can enliven ourselves, our colleagues, and those we serve. Are you in?

Since 1990, Paul has been presenting conference workshops and designing staff training for a variety of organizations in the private and public sector. He gradually began receiving requests to deliver keynote addresses and in 1997 transformed Stone Soup Seminars from a part-time hobby into a full-time career. He currently works with 80 clients on a year-round basis in the U.S. (and a few stops in Canada!) with audiences ranging in size from a dozen to several thousand.

In 1999, Paul created Ripples, an inspirational Monday morning email that transformed into The Ripples Project, an organization with over 20,000 members whose mission is to encourage small waves of kindness.

4 48th Annual Conference and Trade Show Schedule at a Glance Schedule at a Glance

Monday, November 4 CLASS TYPE RECREATION EXECUTIVE WTRS PARKS AQUATICS PARKS RECREATION STUDENT

LOCATION Ballroom A4 Auditorium Room 7 Room 6 Room 5 Ballroom B1 Champion’s Club Ballroom B2 8:00 am - 5:00 pm NPSI

Tuesday, November 5 CLASS TYPE RECREATION EXECUTIVE WTRS PARKS AQUATICS PARKS RECREATION STUDENT SESSIONS LOCATION Ballroom A4 Auditorium Room 7 Room 6 Room 5 Ballroom B1 Champion’s Club Ballroom B2 8:00 am -12:00 pm NPSI 12:30 pm - 4:30 pm Making Your Community Festivals Better 4:30 pm - 5:00 pm 5:00 pm - 7:00 pm Pre-Conference Tour - Lambeau Field 8:00 pm - 12:00 am Pre-Conference Party & President’s Reception - Hagemeister Park

Wednesday, November 6 CLASS TYPE RECREATION EXECUTIVE WTRS PARKS AQUATICS PARKS RECREATION STUDENT LOCATION Ballroom A4 Auditorium Room 7 Room 6 Room 5 Ballroom B1 Champion’s Club Ballroom B2 8:00 am - 9:15 am Creativity: NPSI Aging Well Volunteers Surging into Reinvigorating Youth Fitness Interviewing Maximizing Its in Parks Are Aquatics - the Milwaukee Programming for Success Exponential “VIPs”! Preparing for County Parks Power the Age Wave Natural Areas Program 9:30 am - 10:30 am WET n’ WILD Forum for Golf Course Futuristic Emerald Ash Games that Standing Out About Fish! Recreational Maintenance Spray Play Borer and Make Sports From All the Therapy State Other Forest Fun for Chil- Rest Licensure Pests dren as Young Pt. 1 of 2 as Three! 10:40 am - 11:45 am Keynote Session: Wayne Larrivee - Ballroom A1, A2, A3 11:45 am - 12:30 pm Networking: Box Luncheon - Ballroom A1, A2, A3 12:30 pm - 1:30 pm Get Your Com- Public Sector Forum for Great Park Chemical Con- Wildlife Starting a Ask the Expert munity Work- Labor Rela- Recreational Soup: A Recipe trollers and Surveys & Youth Flag ing With You: tions Update Therapy State for Success What They are Research Rugby Pro- The Power of Licensure Telling You gram Advocacy Pt. 2 of 2 1:30 pm - 5:30 pm Trade Show - Ballroom B3, B4 5:35 pm - 6:35 pm Spirit of Organic Soil Dude, That’s a Fitness for Rec Culture Amendments Cool Pool! Professionals: & Iron to Tips, Tricks Green Up and & Trends for Fortify Turf 2014 LOCATION Room 7 Room 1 Room 6AB Room 5AB 6:40 pm - 7:15 pm Recreation WTRS Section Park Section Aquatic Sec- Section Meet- Meeting Meeting tion Meeting ing 8:30 pm - 12:00 am Social: Ted Oliver Productions Dueling Pianos - Ballroom A1, A2, A3

Schedule at a Glance Continued on Next Page 48th Annual Conference and Trade Show ScheduleGreen Bay, at WI a Glance

Schedule at a Glance (Continued)

Thursday, November 7 CLASS TYPE RECREATION EXECUTIVE WTRS PARKS AQUATICS PARKS REC/ EXECUTIVE EXECUTIVE LOCATION Ballroom A4 Auditorium Room 7 Room 6 Room 5 Ballroom B1 Champion’s Club Ballroom B2 8:00 am - 9:15 am Training for The ABC’s of Incorporating Molecule Waterfront Managing Strategies the “Ages”: Social Media Zumba into to Market: Safety: No PGA Pros, for Manag- Creating an Ef- - 26 Ways to TR Practice Discovery & More Treading Clubhouse ing Younger fective Multi- Engage Park Pt. 1 of 2 Development Water Concessions & Workers Generational Fans of Novel Plant Outings Team Protectants 9:30 am - 10:45 am Who Is Your Bridging the Incorporating Urban Forestry Risk Manage- Motivating Segways, Ser- Conception to FIRST Cus- Communica- Zumba into Management ment: An- Your commu- vice Animals Completion: tomer? tion Gap - A TR Practice for Parks other Day at nities & Others and the New The De Pere Social Media Pt. 2 of 2 the Ball Park to Join in the ADA. Are You Riverwalk Plan for Parks Fun Ready? Project & Rec 11:00 am - 11:30 am WPRA Annual Meeting - Ballroom A1, A2, A3 11:30 am - 12:30 pm General Assembly: Ripples of Possibility - Ballroom A1, A2, A3 12:30 pm - 2:00 pm Lunch on Your Own 2:00 pm - 3:15 pm Cast a Line: Veggies, Delu- Cultivating Parks Design Basic Water Wisconsin’s In- Creativity: How Angler sions, & Gifts: the Mindful Awards Chemistry vasive Species Thinking for a Education Can Improving Practitioner Rule: What Change Inspire YOUR Interpersonal Does It Mean Community Effectiveness for Wisconsin’s Pt. 1 of 2 Parks? 3:30 pm - 4:45 pm Cast a Line: Get Better, TimeSlips™: The Evolution Leadership Fun Run/Walk How Angler Not Bitter: Therapeutic of a Public Management Education Can Strategies for Storytelling Sector Group Inspire YOUR Embracing for Individuals Sales Division Community Challenges with Dementia Pt. 2 of 2 5:30 pm - 6:30 pm Raffle & Pre-Banquet Social - Ballroom A1, A2, A3 6:30 pm - 8:30 pm Annual Banquet - Ballroom A1, A2, A3

Friday, November 8 CLASS TYPE RECREATION EXECUTIVE WTRS PARKS AQUATICS PARKS LOCATION Ballroom A4 Auditorium Room 7 Room 6 Room 5 Ballroom B1 8:30 am - 9:45 am Enhancing Creating & A Caring Alternatives Converting an Crack Sealing & Program Per- Sustaining Response to for Repairing/ Aging Wad- Filling formance with World-Class LGBT Elders Reconstruct- ing Pool to a Logic Models Customer-Cen- in TR Services ing Your Splashpad tered Service Pt. 1 of 2 Tennis & Bas- ketball Courts Pt. 1 of 3 10:00 am - 11:15 am The ABC’s of The Fundamen- A Caring Alternatives Building Blocks ADA Transition tals of Project Response to for Repairing/ for Contracts Plans Management LGBT Elders Reconstruct- Pt. 1 of 2 in TR Services ing Your Pt. 2 of 2 Tennis & Bas- ketball Courts Pt. 2 of 3 11:30 am - 12:30 pm A Community The Art of Alternatives Back to the The Contract is Movement: Delegation for Repairing/ “Old Swim- Signed…How All for One and Reconstruct- ming Hole” to Manage Run for All! ing Your Contracts Tennis & Bas- Successfully ketball Courts Pt. 2 of 2 Pt. 3 of 3

6 Schedule at a Glance 48th48th AnnualAnnual ConferenceConference andand TradeTrade ShowShow Pre-ConferenceGreen Bay, WI

Pre-Conference National Playground Safety Institute (NPSI) Safety Inspector Certification Course & Exam Are your playgrounds safe? Monday, November 4 - Tuesday, November 5 8:00 am - 5:00 pm Wednesday, November 6 8:00 am - 10:00 am According to the Consumer Product Safety Commission, 200,000 children are treated annually for playground accidents. Of these, 70 percent, or 140,000, occurred at public parks and schoolyards. Sponsored by the NRPA National Playground Safety Institute and WPRA, this course is the most comprehensive training program on playground hazard identification and risk management methods offered. Advanced reading and ten hours of training will prepare you for the Certified Playground Safety Inspector Exam scheduled at the culmination of this course. To register for this course, please visit WPRAweb.org Pre-Conference Featured Session Making Your Community Festivals Better Dr. Vern Biaett, CFEE, Arizona State University Tuesday, November 5 12:30 pm - 4:30 pm (0.4 CEUs) This workshop will focus on finances: cost-revenue management, sponsorship and revenue generation as it relates to providing or sponsoring community festivals as part of your programming. Lambeau Stadium Pre-Conference Tour Tuesday, November 5 5:00 pm -7:00 pm (0.2 CEUs) Maximum 40 Participants Touch down year round at Lambeau Field in Green Bay, Wis- consin. Home to the World Champion Green Bay Packers on game day, and touted as the most legendary stadium in the NFL, Lambeau Field is also open (almost) every other day of the year as well. Everything you’d like to know about Lambeau Field will be shared in this special “after hours” tour. Pre-Conference Party & President’s Reception Tuesday, November 5th, 8:00 pm - 12:00 am - Hagemeister Park - 325 N. Washington St Activities to Include: This year’s President’s Reception will provide a warm up for you to ignite team spirit! Join us at Hagemeister Park for an evening to catch up and continue to network with fel- low WPRA members. A special thanks to Musco Lighting for providing snacks and soda. Cash bar will also be available.

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Schedule of Events

November 4-6 Wednesday, November 6 Session Designations 8:00 am - 5:00 pm Auditorium 7:00 am - 5:00 pm KI Convention Center Executive: (E) NPSI: National Registration Playground Safety Institute (E) Student: (S) 8:00 am - 9:15 am Ballroom A4 Creativity: Maximizing Its Aquatics: (A) Tuesday, November 5 Exponential Power (R) Parks: (P) Dr. Vern Biaett, CFEE, Arizona State University Recreation: (R) 12:00 pm - 7:00 pm KI Convention Center This is a session about the CREATIVE process Wisconsin Therapeutic Registration … about CREATIVE methods that can be used immediately by you and your organization to Recreation Society: (WTRS) 12:30 pm - 4:30 pm RM 7 generate ideas. Almost everyone is familiar with basic “brainstorming” but do you actually Pre-Conference: Making Your know the process? You may have worn the “six Community Festivals Better (E) thinking colored hats” or engaged in a “power 8:00 am - 9:15 am RM 6 Dr. Vern Biaett, CFEE, of three” exercise to come up with better ideas, Volunteers in Parks are “VIPs”! (P) Arizona State University but have you ever experienced the “turbulence Holly Glainyk, Park Program Specialist This workshop will expose community event of élan vital?” You’ll also be introduced to one Waukesha County Parks managers to the possibilities of increased of Vern’s recent wild innovations, the “Katy Staycie Greefkes, Stewardship Coordinator financial resources, improved stakeholder rela- Perry love bi-polar” creative method. Think of Milwaukee County Parks tionships, and methods to creatively program this conference as the Land of Oz. It includes Budgets are tight, field staff is at a minimum, better experiences. sessions for Dorothy’s seeking vision along the and the workload continues to grow. Utiliz- yellow brick road, lions requiring a dose of cour- ing volunteers to complete land management 5:00 pm - 7:00 pm Lambeau Field age in these tough economic times, tin men work in your parks is one solution to this chal- Pre-Conference Tour needing to strengthen the heartbeat of their lenge. This session will share ideas in a round- programs, and this educational offering, for the table format on how to develop & implement a scarecrows in search of a more creative brain. parks volunteer program.

8:00 am - 9:15 am Champion’s Club 8:00 am - 9:15 am RM 5 Youth Fitness Programming (R) Surging into Aquatics- 8:00 pm - 12:00 am Paula Osterberger, Preparing for the Age Wave (A) Assistant Recreation Programmer Dean Mueller, Senior Design Manager Pre-Conference Party & Madison School and Water Technology, Inc. Community Recreation Anticipated to be the most active generation President’s Reception Let’s get our youth moving! Learn how in retirement, Baby Boomers will undoubtedly to engage youth participants in non- impact the field of aquatics. Explore the ben- Hagemeister Park competitive fitness activities. This in- efits of aquatics and continued specialization of teractive session will review a variety of aquatic facilities including multipurpose design youth and teen programs and provide and enriched programming solutions for this a template to help you launch a youth growing population. fitness class or club in your community. Wear your gym shoes! 8:00 am - 9:15 am RM 7 Aging Well (WTRS) Diane Beckley, Randy Kohl and the “Jazzy Jewels”, Program Coordinators Milwaukee County Department on Aging You have heard the statistic that the over 60 year old population is the fastest growing demographic in the country, but have you put together your plan on how you will provide recreation programming for this group? In this session, presenters will focus on wellness programming for older adults. The presentation will include an overview of the eight dimensions of wellness, evidence

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based prevention programs provided through- 9:30 am -10:30 am Champion’s Club 9:30 am - 10:30 am RM 6 out Wisconsin and in Milwaukee County, and Games that Make Sports Fun for Golf Course Maintenance (P) specific recreation programming related to Children as Young as Three! (R) John Caravan, Golf & Turf Manager each dimension of wellness. The Jazzy Jewels, John Koehler, Recreation Supervisor Milwaukee County Parks an older adult dance troupe, will also entertain Sheboygan Area School District This session will include an explanation of golf the audience. New games and twists on old classics. These course maintenance. We will start from the games teach children and coaches fundamen- beginning of the year to the end of the grow- 8:00 am - 9:15 am Ballroom B1 tals of baseball, soccer and basketball. The ing season. Participants will leave with a basic Reinvigorating the Milwaukee County game taught will be crossover games that can knowledge of the day to day operations of the Parks Natural Areas Program (P) be applied to your community. A little bit of golf course, cost associated with chemical/fer- Brian Russart, Natural Areas Coordinator creativity and a lot of enthusiasm will make tilizer, irrigation and all other needs. UW Extension/Milwaukee County Parks these games work for you. Over the past 5 years our Natural Areas Pro- 9:30 am - 10:30 am RM 5 gram has significantly expanded its partner- 9:30 am - 10:30 am Auditorium Futuristic Spray Play (A) ships, outreach and restoration activities. This NPSI Test Bill Hachmeister, National Sales Manager struggling program became an award-winning Water Odyssey by Fountain People, Inc. program that has engaged the Milwaukee 9:30 am - 10:30 am RM 7 This session will inform the attendees how the County community and allowed them to be an Forum for Recreational Therapy proposed Model Aquatic Health Code would integral part of the program’s success. State Licensure Pt. 1 of 2 (WTRS) affect design of spray parks in the future. We Kristin Ruprecht, Adjunct Faculty will also discuss use of lighting, themes, safety 8:00 am - 9:15 am Ballroom B2 University of Wisconsin – La Crosse issues, recirculation systems, potable systems, Interviewing for Success (S) Licensure has become a critical professional reclaim and reuse systems and percolation and Shawn DeRosa, President issue in Recreational Therapy. The conversa- drain systems. DeRosa Aquatic Consulting tion among RT professionals in the state of The interview is your chance to showcase your- Wisconsin must begin, and the time is now. 9:30 am - 10:30 am Ballroom B1 self beyond what your resume shows. Learn Information obtained at the National Forum Emerald Ash Borer and key tips to a successful interview as well as the for Recreational Therapy State Licensure, Other Forest Pests (P) top five interview blunders to avoid. Come sponsored by ATRA and NCTRC in October of Linda Williams, Forest Health Specialist prepared to simulate a job interview. 2012 will be presented. Comprehensive topics Wisconsin Department of Natural Resources include conceptual need and methodology Emerald ash borer will have a big impact on 9:30 am -10:30 am Ballroom A4 for obtaining licensure. Discussion is highly any community that has ash trees. Come learn WET n’ WILD about Fish (R) encouraged! about what to watch for, things to expect, Kimberly Anderson, and issues that can arise when EAB comes to Natural Resource Educator your community. You’ll also hear Wisconsin Department of about other forest pests, native Natural Resources and exotic, that can cause prob- Join us as we highlight the key com- lems for trees. ponents of Project WET, Project WILD Keynote Session and Angler Education curriculum 9:30 am - 10:30 am offered by the Wisconsin Department Ballroom B2 of Natural Resources. Through active 10:40 am- Standing Out From participation and FUN activities, you will learn how these programs 11:45 am All the Rest (S) promote responsible use of aquatic Shawn DeRosa, resources while inspiring youth and Ballroom Director of Aquatics community members to care about Penn State University the future of water as a resource. See A1, A2, A3 Attention Job Seekers: Do you how hosting a workshop can en- know how to separate yourself hance your community and motivate from your peers? Do you present adults to get today’s youth off the Wayne Larrivee, a well- rounded “package” for couch, into the outdoors! potential employers? What are Play-by-Play employers looking for in new hires, particularly in today’s very Announcer Green Bay competitive job market? Come see how you stand up to the Packers Radio Network dozens of other people that may be applying for the very same position!

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11:45 am - 12:30 pm Ballroom A1, A2, A3 session is intended to bring a personal side to Trade Show Ballroom B3, B4 Networking – Box Luncheon the process, and assist attendees in creating an 1:30 pm - 5:30 pm (Ticket Required) informed opinion. Audience members are encouraged to ask questions and voice concerns Trade Show Snacks Sponsored by: 12:30 pm - 1:30 pm Ballroom A4 the speaker can address. PRECISION Retirement Group Get Your Community Working With You: The Power of Advocacy (R) 12:30 pm - 1:30 pm RM 6 Lori Hoffner, Speaker Great Park Soup: Supporting CommUnity, Inc. A Recipe for Success (P) If you’re a non-profit, a government agency or David Burch, Manager-Design & Enterprise any organization that depends on the support Waukesha County Parks and Land Use of the community for your success, you under- Great soup requires a variety of excellent stand the importance of establishing and main- ingredients, and so do great parks. This session 5:35 pm - 6:35 pm RM 5 taining a positive relationship of trust. In this discusses the key ingredients to create great Dude, That’s a Cool Pool! (A) program we’ll explore ways that staff, Board of parks that are functional, creative, attractive, Dean Mueller, Senior Design Manager Directors, stakeholders and champions of your sustainable and successful. Water Technology, Inc. organization can help you create a relationship It’s no easy task to appeal to teenagers, but with your community to share information, 12:30 pm - 1:30 pm RM 5 when done successfully the rewards are great. creating stronger and more invested users that Chemical Controllers and Discover unique elements in aquatic design will ultimately encourage financial support and What They are Telling You (A) and targeted programming that appeal to this help move your mission forward. Tom Carrico, Chief Poolologist hard to reach demographic. The right mix of Carrico Aquatic Resources attractions and activities can make your facility 12:30 pm - 1:30 pm Champion’s Club We will discuss both basic and advanced opera- the cool place to be! Starting a Youth Flag tion of today’s chemical controllers, and ex- 5:35 pm - 6:35 pm Ballroom A4 Rugby Program (R) plore how to relate what your test kit is telling Dan Zeroth, Recreation Supervisor you to what your controller is reading. Learn to Spirit of Culture (R) Menomonee Falls Community control your circulation pumps, UV units, and Lori Hoffner, Speaker Education & Recreation air handling systems based on what is happen- Supporting CommUnity, Inc. Give rugby a try! Learn how to start your own ing in the pool. Since 1965 the ethnic composition of the coun- youth flag rugby program using minimal try has changed more rapidly than any other equipment, time and expense. Incorporate 12:30 pm - 1:30 pm Ballroom B1 time in history. How do you define yourself? elements of the game into your after school, Wildlife Surveys & Research (P) How do you define yourself culturally? The way summer playground or other existing program Julia Robson, Assistant Natural Areas Coor- we answer these questions says a lot about the where you need a quick, easy and unique activ- dinator way we approach the ever growing diversity of ity. This session will cover the basics of starting Milwaukee County Parks our communities. The health of a community a youth flag/tag rugby program for grades 1-8. Join us for a discussion of how the DPRC Natu- goes beyond exercise and eating right. It also Participants of this session will review the sport ral Areas Program has incorporated wildlife includes tolerance, acceptance and seeing the of rugby, learn basic drills and game skills, and survey data into the development of restora- value of every individual. This training will help walk away with detailed plans for starting their tion and management plans for natural areas your staff define how their professional and own program. within the Park System, and how these invento- personal behaviors emerge in relationship to ries have helped to expand the involvement of others that are the same or different ethnic and cultural backgrounds. 12:30 pm - 1:30 pm Auditorium volunteers in wildlife research. Public Sector Labor Relations Update (E) 12:30 pm - 1:30 pm Ballroom B2 Drew Cochrane, Partner/Attorney Ask the Expert (S) Stafford Rosenbaum, LLP Shawn DeRosa, Attorney Drew Cochrane returns to update you Director of Aquatics on Act 10 and the status of public sector labor Penn State University relations. Learn how to navigate the manage- Shawn DeRosa is the Manger of Flash Drives ment of public employees in a post-Act 10 Aquatic Facilities & Safety Officer for In the spirit of conservation, all world. Intercollegiate Athletics at the Penn- 2013 WPRA conference delegates sylvania State University. A former will receive a flash drive contain- 12:30 pm - 1:30 pm RM 7 Regional Director of the National ing the handouts from all of the Forum for Recreational Therapy Recreation and Park Association and Assistant Professor in the Leisure sessions offered throughout the State Licensure Pt. 2 of 2 (WTRS) conference. This will eliminate the Debbie Tiger, Special Therapies Coordinator Services program at Salem State Cunningham Children’s Home College, Shawn is very familiar with need for paper handouts and also Knowledge is a powerful tool! Now that you the field of parks and recreation. provide each attendee with in- have heard rationale and methodology for This is your chance to have an open formation from the sessions they obtaining RT Licensure given by NCTRC and discussion on topics that YOU are were unable to attend. ATRA, join in listening to the journey Illinois most interested in! has experienced related to RT licensure. This

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Trade Show - Wednesday, November 6 - KI Convention Center

The Trade Show features over 130 commercial and Don’t Forget to pick up your 3-day Conference Favor (Available ONLY educational exhibitors, presenting the latest prod- on Wednesday at the Trade Show ) in booth #’s 43 and 44…compli- ucts, innovations, and services to the park, recreation, ments of Noah’s Ark Waterpark! aquatic, therapeutic recreation and leisure service field. There will be no educational sessions, special All registered delegates entering the Exhibit Hall must have a confer- events or other activities scheduled at this time. The ence name badge. Everyone is invited to attend the WPRA Trade Trade Show hours are 100% dedicated to our commer- Show FREE of charge. If you are inviting additional staff, board and cial vendors and our delegates. commission members or others to only attend the Trade Show, be sure to obtain special name badges to allow them to attend from Exhibit Hall Events: WPRA Registration. Many booths will hold promotional drawings… Trade Show 1:30 pm - 5:30 pm don’t forget your business cards. QR Code Scavenger Hunt 1:30 pm - 5:00 pm Pizza & Beverages 3:00 pm - 5:00 pm

QR Code Scavenger Hunt - Wednesday, November 6 - KI Convention Center

Participate in this scavenger hunt and you could win a brand new iPad! Special thanks to an anonymous sponsor who is providing the QR Code Scavenger Hunt prize to be awarded at the Annual Awards Banquet. To participate, you will need two things: 1. A smartphone, or a willing friend that will let you tag along with their smartphone. 2. A barcode/QR code scanner on your Resource Booths – Agency Showcase smartphone. Just Booths: 1, 2, 3 go to the Google Play market or During the Trade Show you will have the opportu- iTunes and search nity to share your great ideas and learn what ev- “qr code scanner” eryone else is doing. There are a lot of great pieces and you will be on information that you can share and gather from able to find a free other professionals. Please bring your agency print- ed material such as: Program Guides, Job Descrip- version. tions, Employment Evaluations, Sponsorship Bro- Once you get to the chures, Program Evaluations, Volunteer Manuals, trade show, you will Program Booklets, etc. Please bring, so you can take! get a scavenger hunt game sheet that will give you questions to answer. You will see QR codes spread throughout the trade Test out show with numbers on them directing you to a certain question your QR or answer on your answer sheet. Just answer those questions correctly and you could win the iPad. Scanner *(MUST be present at Annual Banquet to win.) Here

11 48th Annual Conference and Trade Show GreenWed. -Bay, Thur. WI

5:35 pm - 6:35 pm Champion’s Club synthetic fertilization on two acres of the Disc help everyone understand what those differ- Fitness for Recreation Professionals: Golf Course at the Capital Springs Recreation ences are and how we can support each other Tips, Tricks & Trends for 2014 (R) Area. The site was a stop at the 2013 WPRA while also gaining insight into why we do what Jessica Cady-Bartholomew, Summer Tour. we do. Learn ways to blend the different gen- Fitness & Wellness Specialist erations into a cohesive and positive team as Madison School and Community Recreation 6:40 pm - 7:15 pm well as creating an environment of cooperation Group exercise classes are exploding! Explore Section Meetings that meets the needs of your staff regardless of the hottest new trends from equipment to class Aquatic Section RM 5AB their age. You will identify ways to encourage formats with hand-on demos. Discussion will Park Section RM 6AB support for the internal atmosphere that gets include how to make the most of your space Recreation Section RM 7 projected to the outside customers. and budget and how to recruit and keep great WTRS RM 1 instructors. Come ready to move and sweat! 8:00 am - 9:15 am Champion’s Club Strategies for Managing 5:35 pm - 6:35 pm Auditorium Thursday, November 7 Younger Workers (E) The Use of Organic Soil Bradford Gingras, Chief Operating Officer Amendments and Iron to CEP, Inc. Green Up and Fortify Turf (P) 7:00 am - 5:00 pm KI Convention Center They’re here!!! For the first time in nearly half a century, the Baby Boomers are no longer the Potential Speakers: Michel Krupke (Applica- Registration largest generation in America. The Millennials, tor and Turf Specialist - Frontier Servco FS), young adults born between 1980-2000, are tak- Darren Marsh (Parks Division - Dane County 8:00 am - 9:15 am Ballroom A4 ing the workforce by storm. Their work styles Land and Water Resources), Chris James (Park Training for the “Ages”: Creating and personalities have caused frustration and Planner - Dane County Land and Water Re- Effective Multi-Generation Teams (R) confusion. So who are these people? Why are sources), Adrian Ramirez (ENCAP Professional Lori Hoffner, Speaker they so different and difficult? How can I get Division Manager) and Norm Kleber (ENCAP Supporting CommUnity, Inc. them to fit into the organization better? CEP, Professional Market Development Manager) Do you ever find yourself shaking your head in Inc.’s Brad Gingras will provide facts and char- This is a unique case study from Madison, WI. wonderment with your younger employees? acteristics of the Millennials; tips and strategies There will be a brief power point presentation Are there times that you wish you could get to help understand, motivate, and succeed and panel discussion on the application and your “traditionalist” staff on board with a new with the young professionals; and leave the results of Brix Factor (microbial soil amend- way of doing things? Many of the approaches participants with thought-provoking ideas that ment) and Pro Series Iron (blend of polymer- that each person takes are deeply rooted in may change how you not only view the future ized gypsum and iron) as an alternative to their generational experiences. This training will workforce, but also yourself.

8:00 am - 9:15 am Auditorium 8:30 pm -12:00 am The ABC’s of Social Media: 26 Ways to Engage Park Fans (E) Social: Ted Oliver Productions Dana VanDen Huvel, President MarketingSavant Dueling Pianos This session will be anything but elementary! Ballroom A1, A2, A3 This session will provide social savvy parks personnel with 26+ new ideas for how to use Ted Oliver Productions is the social media to cut through the clutter and premier Dueling Pianos enter- engage the public in the conversation about tainment company in the USA. your parks and recreation programs, spaces Based in Milwaukee, WI, Ted and culture. Oliver Productions was founded by respected veteran Dueling 8:00 am - 9:15 am RM 7 Pianos entertainer Ted Oliver in Incorporating Zumba™ into 2004 during his hugely successful 20-year run in the hottest TR Practice Pt. 1 of 2 (WTRS) Dueling Pianos bars across the country, as a way to elevate his already proven formula for Jane Blount and Annalise Doyle Dueling Pianos and to bring his concept and vision to any type of event and venue. Their TR Graduate Students and entertainers have performed thousand of Dueling Pianos shows in hundred of cities and Certified Zumba™ Instructors dozens of states for corporate events, conventions, holiday parties, wedding receptions, fun- Come experience the vibrant world of draisers, community events, sporting events, restaurants, bars, galas, fairs, festivals and just Zumba™ and all of the potential it has within about any other type of gathering imaginable, resulting in client feedback that is nothing the spectrum of TR services. In this session, short of stellar. Not an agency, their entertainer list is very small to ensure the absolute high- you will learn the background, main compo- est quality of musicianship and level of performance. Ted Oliver Productions also specializes nents, and related benefits of Zumba™ and in training Dueling Pianos entertainers as well as professional consultation, and they have how they may translate to different popula- opened several successful Dueling Pianos venues across the USA and our client list, both tions in TR practice. Information will also corporate and private, is extensive. be provided on how to become a trained Zumba™ instructor.

12 48th Annual Conference and Trade Show GreenThursday Bay, WI

8:00 am - 9:15 am RM 6 9:30 am - 10:45 am Champion’s Club tree inspection and planning and scheduling Molecule to Market: Discovery & Devel- Segways, Service Animals and the New over crisis management with trees. opment of Novel Plant Protectants (P) ADA. Are You Ready? (R) Steve Abler, Territory Manager Mark Trieglaff, President 9:30 am - 10:45 am RM 5 Reinders ACTServices, Inc. Risk Management: Another Steve Abler will discuss how new active New ADA standards have gone into effect as Day at the Ball Park (A) ingredients are discovered, developed, tested of March of 2012. Not only are accessibility Shawn DeRosa, Director of Aquatics and registered. Participants will learn the chal- standards affected but policy and procedures Penn State University lenges of bringing newer and safer products to as well. This session will highlight not only the A unique and creative look at Aquatic Risk market and will learn ways to make sure these new access standards for recreational areas Management through the use of the game of products are useful for many years to come. but also the policy and procedure standards baseball. Cover all the bases of Risk Manage- for the use of Other Power Driven Mobility ment through the use of this entertaining 8:00 am - 9:15 am RM 5 Devices such as Segways and new guidelines model that alternates between very sophisti- Waterfront Safety: on service animals. cated models and very practical models of risk No More Treading Water (A) management. Participating in this presenta- Shawn DeRosa, Director of Aquatics 9:30 am - 10:45 am Auditorium tion will allow you to score lots of runs and Penn State University Bridging the Communication maybe a grand slam in the game of aquatic risk Aquatic safety entails much more than hiring Gap - A Social Media Plan for Parks management. lifeguards to supervise swimmers. Supervisors and Rec (E) must understand the nature of catastrophic Dana VanDen Huvel, President 9:30 am - 10:45 am Ballroom B1 injuries at aquatic facilities and establish MarketingSavant Motivating your Communities & standards for the safe operation of beaches This session is for any time-starved parks and Others to Join in the Fun (P) and pools both during the summer season rec director with no marketing staff seeking Joe Wilson, Executive Director and during the winter months. This session a doable social media plan. You will learn ev- Keep Greater Milwaukee Beautiful will help you move your program along so that erything you need to know to create a simple Learn about getting volunteers and organiza- you’re now swimming with the current. plan to make the most of social media tools tions to assist you in exceeding your mission and platforms like Facebook, Twitter, Blogs, and objective through motivation and incen- 8:00 am - 9:15 am Ballroom B1 Instagram and more. tives. Having your community join in the FUN Managing PGA Pros, Clubhouse Con- of litter pickup, tree planning, community cessions, Outings (P) 9:30 am - 10:45 am RM 7 beautification and keeping it clean and green Chet Hendrickson, Golf Services Manager Incorporating Zumba™ into is an ongoing and creative process. and Joe Mrozinski, Assistant Chief of TR Practice, Pt. 2 of 2 (WTRS) Recreation & Business Development Jane Blount and Annalise Doyle, TR Graduate 9:30 am - 10:45 am Ballroom B2 Milwaukee County Parks Students and Certified Zumba™ Instructors Conception to Completion: Topics will include: managing PGA Profession- In this session, learn some basic moves, and The De Pere Riverwalk Project (E) als thru a third party and merchandising the explore how to practically adapt related tech- Michael Lefebvre, V.P./Senior pro shops. Managing a food and beverage op- niques that you can start implementing into Project Manager, GRAEF eration (menu selection, margins, availability) your TR program right away. This session will In the fall of 2007, the Claude Allouez Bridge in for clubhouses, F&B profit centers or amenity, be highly participatory, but will be facilitated downtown De Pere was replaced with a new F&B private vs. public operation, recruiting, to meet each individual participant at the bridge and the old bridge was removed. Since up-selling and booking executing gold outings physical level they are most comfortable with. the new bridge was constructed on a new will also be covered. alignment, the removal of the old bridge pro- 9:30 am -10:45 am RM 6 vided a once in a lifetime opportunity for the 9:30 am - 10:45 am Ballroom A4 Urban Forestry Management City of De Pere to develop the facilities that Who Is Your FIRST Customer? (R) for Parks (P) would provide access for the general public Importance of Internal Customer Service Dan Trass, President to Government Island. Government Island is Denise Barreto, Managing Partner Ranger Services located along the east shore of the Fox River Relationships Matter Now, LLC In this session participants will learn about and is part of the De Pere Lock and Dam His- This highly interactive session will be an open urban forestry management strategies to torical District, a federally recognized historic and honest look at why serving your first cus- improve their tree resources in their parks. In resource. The development of the project tomer - all internal partners - is the first priority addition, participants will learn the benefits of extended over a six year time frame and in building a best-in-class service organization. involved numerous challenges from funding Delivering excellent customer service is key to your agency’s success and delivering it consistently starts with internal interactions. Sponsor a Student – Now’s The Time To Give Back! This session will jump start your journey. We understand that registration fees can prohibit students from attending the conference. By sponsoring a student for as little as $25, you give a student the opportunity to network with professionals, which is vital to their success and the growth of our profession. Simply check the “Sponsor a Student” box on the registration form.

13 48th Annual Conference and Trade Show GreenThursday Bay, WI

to permitting. The participants will be guided 2:00 pm - 3:15 pm Champion’s Club 2:00 pm - 3:15 pm RM 6 through the development of the De Pere Riv- Creativity: Thinking for a Change (R) Parks Design Awards (P) erwalk project from conception to completion. Robert Sopronyi, Organizational Matt Amundson, Parks & Recreation Director The participants will better understand the Development Specialist City of Whitewater permitting process and project challenges as- Austin Parks & Recreation Department The Park Section will present award winners for sociated with developing a recreational facility The word isn’t often found in job descriptions, park improvement projects in three categories. that involved federal, state and local permits, or on most resumes. Yet we all crave it and Award winners will provide a presentation and as well as numerous construction challenges. people strive for it. It’s an essential trait that summary of their award-winning projects. helps define success in today’s environment. 11:00 am - 11:30 am Ballrooms A1, A2, A3 The word is creativity. Participants will be able 2:00 pm - 3:15 pm RM 5 WPRA Annual Meeting to define creativity and the traits of creative Basic Water Chemistry (A) people, identify the four-step Matt Carrico, President creative process, identify the en- Carrico Aquatic Resources 11:30 am - 12:30 pm vironment that supports creative The purpose of this session is to discuss basic thinking and identify and discuss General Assembly, water chemistry in swimming pools. We will real- life creative problem solving discuss the importance of water chemistry re- The Ripples of examples. lating to the health of swimming pool patrons, Possibility: Rekin- as well as the importance of water balance in dling Passion & 2:00 pm - 3:15 pm Auditorium the reduction of operational expenses. Igniting Potential in Veggies, Delusions & Yourself and Others Gifts: Improving Interper- 2:00 pm - 3:15 pm Ballroom B1 sonal Effectiveness (E) Wisconsin’s Invasive Species Rule: What Ballroom A1, A2, A3 Paul Wesselmann Does it Mean For Wisconsin’s Parks? (P) The Ripples Guy Paul Wesselmann Chrystal Schreck, Education and Outreach Let’s explore an innovative ap- The Ripples Guy Specialist proach to improving the poten- In a world of compet- Wisconsin Department of Natural Resources tial of relationships with practical ing priorities, multiple Wisconsin has enacted state-wide, cross-taxa tools for building and maintain- pressures from multiple sources and overwhelming regulations to slow the spread of invasive ing connections, enhancing com- work and life challenges, many of us have buried our species. This session covers the purpose and munication, and facing conflict passion and potential under years of stress, disap- mechanisms of Wisconsin’s Invasive Species with style and grace. If you have pointment, and obstacles. THERE IS HOPE in small, Rule, highlights recent changes, and describes ever wanted to strangle a whiner, everyday actions that can enliven ourselves, our col- how the rule applies to Wisconsin’s parks and scream at someone who sent you leagues, and those we serve. Are you in? recreation programs. an angry email, or go in a corner and cry after a difficult phone call, don’t miss this session. 12:30 pm - 2:00 pm Lunch On Your Own 2:00 pm - 3:15 pm RM 7 Cultivating the Mindful FUN RUN/WALK 2:00 pm - 3:15 pm Ballroom A4 Practitioner (WTRS) Champion’s Club (0.1 CEUs) Cast a Line: How Angler Education Can Tara DeLong, Improved overall Inspire YOUR Community Pt. 1 of 2 (R) Associate Lecturer health is one of the Theresa Stabo, University of Aquatic Resources Education Director Wisconsin-La Crosse many benefits of Wisconsin Department of Natural Resources Mindfulness is becoming exercise and parks Join us as we highlight the key components of increasingly recognized as an and recreation this FREE angler education curriculum through important, positive factor in the activities. Join active participation and FUN activities! You will healing and helping relation- your colleagues in learn how this program promotes responsible ship between professionals and “walking the walk” fishing while protecting Wisconsin’s aquatic their clients. Consider what it of what we preach resources. See how incorporating fishing might mean to be a mindful to our patrons ev- programming can enhance your community professional. We will explore ery day! Come out and enjoy a 5k run/walk in the recreation offerings and inspire kids and adults how to bring mindfulness skills park. Spread the word and bring a friend. alike to get off the couch, into the outdoors and experiences to the forefront and into one of Wisconsin’s most popular of your professional life. This is recreational activities. Come get certified as an an interactive hour focused on Angler Education Instructor and learn how to introductory skills and concepts as help your community cast a line! a springboard to further exploration.

14 48th Annual Conference and Trade Show GreenThur.-Fri. Bay, WI

3:30 pm - 4:45 pm Ballroom A4 3:30 pm - 4:45 pm RM 6 Cast a Line: How Angler Education can The Evolution of a Public Sector Friday, November 8 Inspire YOUR Community Pt. 2 of 2 (R) Group Sales Division (P) Theresa Stabo, David Legler, Retired Group Sales Aquatic Resources Education Director Manager, Milwaukee County Parks 7:00 am - 12:30 pm KI Convention Center Wisconsin Department of Natural Resources This open forum will discuss how and why a Registration Join us as we highlight the key components of Sales Division was created at the Milwaukee this FREE angler education curriculum through County Zoo. Particular emphasis will focus 8:30 am - 9:45 am Ballroom A4 active participation and FUN activities! You will on revenue vs. expenditures, staff creation, Enhancing Program Performance learn how this program promotes responsible successful and innovated sales approaches with Logic Models (R) fishing while protecting Wisconsin’s aquatic re- initiated to expand corporate and non-profit Robert Sopronyi, sources. See how incorporating fishing program- client base. Organizational Development Specialist ming can enhance your community recreation Austin Parks & Recreation Department offerings and inspire kids and adults alike to get 3:30 pm - 4:45 pm Ballroom B1 “What difference are you making? How do you off the couch, into the outdoors and into one of Leadership Management (P) know? What is the value to your program?” Wisconsin’s most popular recreational activities. Richard Thieme, Do these questions sound familiar? Are they Come get certified as an Angler Education In- Author/Professional Speaker questions you are being asked by your custom- structor and learn how to help your community ThiemeWorks ers, stakeholders, or decision-makers? Logic cast a line! Leadership can be exercised traditionally, Models help us design results-based programs, top-down, or from any node in a network. The and have better data to answer important 3:30 pm - 4:45 pm Auditorium networks in which we now live and work enable questions. The Logic Model tool has been used Get Better, Not Bitter: Strategies power to be used differently so we all have by program managers and program evalu- for Embracing Challenges (E) structural authority AND power in “functional ators to describe the effectiveness of their Paul Wesselmann networks.” The trick is to know which to use, programs. It is a systematic and visual way to This fast-paced program is a collection of best and when, and how. Learn how the digital revo- present the relationships between resources to practices to improve your ability to bring your lution has transformed leadership and the uses operate a program and the change results the BEST SELF to leadership and life even when dif- of power and how to take advantage of that program hopes to achieve. As a public agency, ficulties arise. You will leave this session with transformation. Having worked with leaders we work in a transparent and highly account- a renewed sense of passion and armed with in government, corporate, and not-for profits, able environment. We are entrusted with the specific techniques for facing and conquering Thieme shares wisdom of the best and bright- wise use of taxpayer dollars. Now more than the inevitable challenges that arise in work, est, with passion for keeping our terrific parks. ever we live in an age of accountability. Simply school, and life. Paul’s unique combination of offering recreational activities and services is authentic delivery and useful information is not enough. We must show the benefits of guaranteed to alter your perspective. 5:30 pm - 6:30 pm our services to our users, stakeholders, and Raffle & Pre-Banquet Social decision-makers. Logic modeling is a frame- 3:30 pm - 4:45 pm RM 7 work that can identify a program’s benefit to Ballroom A1, A2, A3 TimeSlips™: Therapeutic Storytelling those we serve. for Individuals with Dementia (WTRS) 8:30 am - 9:45 am Auditorium Lisa Savares, Associate Lecturer University of Wisconsin-La Crosse Creating & Sustaining World-Class This session will explore the use of TimeSlips™ Customer Centered Service (E) with individuals who have dementia with Jeffrey Russell, Co-Director discussion on how to adapt techniques for Russell Consulting, Inc. other TR groups. The TimeSlips™ method, We all know that we’re here to serve the cus- developed at the University of Wisconsin- tomer, but providing world-class service that Milwaukee, allows participants the freedom to puts the customer at the center is different. use their imagination to create a story based This program involves you in identifying what on an image. The process eliminates the need 6:30 pm - 8:30 pm a world-class, customer-centered service look to remember, and provides a meaningful, like and introduces strategies for achieving creative experience. This session will examine Annual Banquet these outcomes. the key concepts, foundational theories, and Ballroom A1, A2, A3 a step-by-step guide to facilitate TimeSlips™. In addition, we will practice the method as a group and explore opportunities for certification in TimeSlips™.

15 48th Annual Conference and Trade Show GreenFriday Bay, WI

8:30 am - 9:45 am RM 7 10:00 am - 11:15 am Ballroom A4 11:30 am - 12:30 pm Ballroom A4 A Caring Response to The ABC’s of ADA Transition Plans (R) A Community Movement: LGBT Elders in Therapeutic Mark Trieglaff, President All for One and Run for All! (R) Recreation Services Pt. 1 of 2 (WTRS) ACTServices, Inc. Jessica Cady-Bartholomew, Sara Sullivan & Mary Faherty The ADA requires all state and local govern- Fitness and Wellness Specialist This session provides an introduction to the ments to complete an accessibility review of all Madison School and Community Recreation unique experiences of LGBT elders as they facilities and programs to determine barriers to Running is not only one of the most accessible deal with the aging processes and particular people with disabilities. This session will review and inexpensive forms of exercise, but a great challenges associated with entry into the “net- a basic Transition Plan and it’s requirements to way to build community. This workshop will work” of health and long- term care services. protect you legally and also how to plan for the discuss how to create a running program in Participants will have the opportunity to reflect removal of accessibility barriers. your community and explore opportunities to on their personal attitudes toward LGBT older build off of the excitement combining running adults and to explore possibilities of making 10:00 am - 11:15 am Auditorium with mud, color and zombies! the services they provide more welcoming to The Fundamentals of this underserved population. Project Management (E) 11:30 am - 12:30 pm Auditorium Jeffrey Russell, Co-Director The Art of Delegation (E) 8:30 am - 9:45 am RM 6 Russell Consulting, Inc. Jeffrey Russell, Co-Director Alternatives for Repairing/ Much of our work these days is done through Russell Consulting, Inc. Reconstructing your Tennis & project teams: people from different areas Effective managers and supervisors become ef- Basketball Courts Pt. 1 of 3 (P) coming together to solve an organization-wide fective through the energy and effort that oth- Fred Kolkmann, President problem or develop organization-wide solu- ers bring to their work. This session explores Fred Kolkmann Tennis & Sport Surfaces, LLC tions. In this session you will learn the new set the key steps for establishing a good founda- Overcome the often daunting challenge of of competencies and skills required to guide a tion to delegation and introduces a model for determining the correct repair methods and project to a successful outcome. guiding others towards successful outcomes- replacement products for your asphalt sport -without micromanaging! surfaces. Learn about USTA Facility Assistance 10:00 am - 11:15 am RM 6 Programs and 10 & Under Blended Lines. Is A Caring Response to 11:30 am - 12:30 pm RM 6 tennis a growing or declining sport? Alterna- LGBT Elders in Therapeutic Alternatives for Repairing/ tive options to asphalt repair, reconstruction Recreation Services Pt. 2 of 2 (WTRS) Reconstructing your Tennis & or replacement, surfaces for multi-sport courts Sara Sullivan & Mary Faherty Basketball Courts Pt. 3 of 3 (P) and the benefits of doing an evaluation and In this session, continue to explore how to Fred Kolkmann, President maintenance program will be covered. better understand and provide services for the Fred Kolkmann Tennis & Sport Surfaces, LLC unique needs and concerns of LGBT elders. The concluding session on determining the 8:30 am - 9:45 am RM 5 More practical approaches focused on inclusiv- correct repair methods and replacement prod- Converting an Aging Wading ity and increased sensitivity will be discussed. ucts for your asphalt sport surfaces. Pool to a Splashpad (A) Ron Romens, President 10:00 am - 11:15 am RM 6 11:30 am - 12:30 pm RM 5 Commercial Recreation Specialists Alternatives for Repairing/ Back to the “Old Swimming Hole” (A) Turn that aging wading pool into a popular Reconstructing your Tennis & Ron Romens, President destination. Discover how updating an existing Basketball Courts Pt. 2 of 3 (P) Commercial Recreation Specialists wading pool with a Splashpad solution offers Fred Kolkmann, President Create an old-fashioned “swimming hole” with safe, age-appropriate, universally accessible, Kolkmann Tennis & Sport Surfaces, LLC a modern twist in an existing or man-made free-play experiences to many patrons, while A continuation of the discussion on determin- pond/lake to promote active recreation with lowering operational costs and reducing long- ing the correct repair methods and replace- sustainable “back to nature” appeal. With low term expenses. ment products for your asphalt sport surfaces. investment, this winning aquatic solution is proven to yield immediate returns. Build (or 8:30 am - 9:45 am Ballroom B1 10:00 am - 11:15 am Ballroom B1 improve) it and they will come! Crack Sealing & Filling (P) Building Blocks for Jim Lippert, Area Sales Manager Contracts Pt. 1 of 2 (P) 11:30 am - 12:30 pm Ballroom B1 Crafco Meaghan Ellsworth, Managing Partner, The Contract is Signed…How to Man- Why, when and how to crack seal; pavement AssistGov, LLC and Paul Kuglitsch, Principle age Contracts Successfully Pt. 2 of 2 (P) evaluation and identifying various types of Assistant Corporation Counsel Meaghan Ellsworth, Managing Partner, cracking; sealant selection process; and proper Milwaukee County Parks AssistGov, LLC and Paul Kuglitsch, Principle application and equipment. It is critically important for park and recreation Assistant Corporation Counsel agencies contracting with outside entities for Milwaukee County Parks partnerships, joint-use agreements, and ser- Successful performance is the goal of any vices to write contracts that serve the interests contract. Monitoring and ensuring expected of the public agency and provide the best performance results in reaping the benefits of outcomes for their constituents. every seed you’ve painstakingly taken the time to sow. Now you need to identify what your responsibilities are as the contract manager.

16 48th Annual Conference and Trade Show GreenRegistration Bay, WI Form

3-Day Package

2013 Conference Early Registration Late Fee Registration Form (Postmarked by October 1) Check all that apply. Member Non-member How To Register: � Professional � $300 � $415 � $25

Early Registration Late Fee (Postmarked by October 1) Name ______First/Last (Name to appear on name badge) Check all that apply. Member Non-member Title ______� Student � $100 � $140 � $25 � City of Agency � School District � Village of � � � Other ______Wednesday Lunch Vegetarian Meal Option (Department/University/Business) � Thursday Awards Banquet Address______1-Day Package City ______State ______Zip ______Early Registration Late Fee Business Phone ______(Postmarked by October 1) Cell Phone ______Check all that apply. Member Non-member Wednesday Lunch $150 $200 $25 E-mail ______� � � � � � Thursday � Banquet � $150 � $200 � $25 � Vegetarian Meal Options � Friday � $60 � $75 � $25

My requirements are: ______Student � W � TH � $60 � $75 � $25 ______Emeritus Package Current 2013 WPRA Member? � Yes � No 2013 Membership Dues Online at WPRAweb.org � Check if you will be attending on Thursday.

Are you a first time attendee? � Yes � No Spouse Package

Spouse Name ______Early Registration Late Fee (Postmarked by October 1) � 3-Day Package � $150 � $5 � Wednesday � $100 � $5 Check payable to: Wisconsin Park & Recreation Association � Thursday � $100 � $5 � Please invoice me (WPRA Members only) � Vegetarian Meal Options

Credit Card # ______Pre-Conference Events National Playground Safety Institute November 4-6 Exp. Date ______Security Code ______Pre-Conference Tour � � Questions? � � � For more information, call the WPRA Office (414) 423-1210 or e-mail [email protected] ______17 5 48th Annual Conference and Trade Show Green Bay, WI

End of Conference Notes CEU FORMS Make sure that if you are requesting CEU’s that you have your CEU form punched at each session that you attend as well as sign in on the CEU form for each session. It is required that you sign in and have your CEU form punched in order to obtain CEU’s. Drop your CEU form at the Registration Desk prior to leaving the conference.

NAME BADGE At the end of Conference please drop your WPRA Name Badge at the Registration Desk so that it can be used again. THANK YOU FOR ATTENDING THE 2013 WPRA CONFERENCE AND TRADE SHOW!

Thank You to our Sponsors! General Information The 2013 Wisconsin Park & Recreation Association Confer- ence & Tradeshow will be held at Hyatt on Main in Green Bay. The Trade Show and many special events will take place at the KI Convention Center, located just next door to the Hyatt on Main. American Litho BCI Burke What to Bring USB Zip Drive Main Conference Sponsor Membership Directory • Casual Business Attire for educational sessions • Comfortable casual attire for social events • Professional attire for Thursday’s Banquet • Athletic attire for active sessions • Brochures, business cards and program information to ENCAP Max-R share in the resource room Featured Speakers Permanent Signage Registration & Information The check-in and general information headquarters for all conference activities is located in the KI Convention Center Registration area. Name Badges Mt. Olympus Musco Lighting All attendees will receive a name badge when checking Main Education Sponsor President’s Reception in for the conference. Badges are required for admittance to education sessions, the Trade Show, meals, functions, special events and socials. Name badges will contain all of your meal tickets and special event admission tickets. Neuman Pools Noah’s Ark Cancellation and Refund Policy General Sponsor 3-Day Favor Cancellations received in writing by October 1, 2013 will receive a refund less a 25% administrative fee. No refunds will be issued after October 1, 2013. Checks and credit cards are acceptable forms of payment. There is a $35 service charge on ALL returned checks. Precision Retirement Group Vermont Systems Hours of Operation Trade Show Snacks Rec Trac Software Tuesday 7:00 am - 7:00 pm Wednesday 7:00 am - 5:30 pm Thursday 7:30 am - 4:00 pm Friday 8:00 am - 10:00 am

Water Technology Signage 48th Annual Conference and Trade Show Green Bay, WI

Membership Information Register online at WPRAweb.org University/Faculty* $475 For more information call (414) 423-1210. Must have a minimum of four faculty members from their agency to The starred (*) membership categories include two sections or qualify and consolidate payment and separate applications in one subsections of your choice. Please specify, then mark the appropri- mailing. Additional members may join at the Group Agency rate- check ate category: above section(s) • Aquatics • Park Section • State Park Subsection • Recreation Sec- The following categories may only register for their specific area, tion • WI Therapeutic Recreation Society (Each Section/Subsection they do not qualify for two sections or subsections. beyond two add $25) Emeritus (WPRA retired members) $50 Premier Membership Category - You will fill out one Premier Annual Service Fee $25 Membership online registration that will include ALL members Includes Full- Time Park & Recreation Staff (based on the num- Office Support $70 bers listed below), all Full-Time Office Support staff and up to Additional Office Support Staff $60 eight Park & Recreation Commission Members. (Must be from same agency) 1-6 Full Time Park and Recreation Staff $750 Student (In university curriculum in the field) $40 7-15 Full Time Park and Recreation Staff $1000 16-50 Full Time Park and Recreation Staff $1500 Indicate one section of your choice: 51+ Full Time Park and Recreation Staff $2000 Aquatic Section • Park Section Recreation Section • WI Therapeutic Rec Society General Information Non-Profit Organization $225 Individual Professional* $150 (One mailing to organization) Organizational Boards may also join Departmental* $130 each under the Boards / Commissions category. Must have two members from their agency to qualify and Park/Recreation Boards/Commissions $380 consolidate payment and separate applications in one mailing- Maximum of ten members; $30 for each additional members. Attach check above section(s) names and addresses. (Each receives separate mailings) Group Agency* $125 each Commercial $450 Must have three or more members from their agency to qualify and For commercial firms related to the field. Commercial members consolidate payment and separate applications in one mailing- check automatically are listed in the Annual Buyer’s Guide and Membership above section(s) Directory There is a $35 service charge on ALL returned checks. Check or credit card are acceptable forms of payment.

Trade Show Space Still Available! Hotel Reservations 333 Main Street Green Bay, WI 54301 Team 1-888-287-8265 g S $105 (plus tax) – Standard in p Single and Double Queens it ir Reserve your rooms today! n i A block of rooms has been held for WPRA attendees, but g t will fill up quickly. Please contact the hotel directly to I make your reservation. Be sure to mention WPRA when making your reservations to receive our special group rate! All rooms must be guaranteed with a credit card or one night deposit. Cancellations and / or changes must be made directly through the hotel. If you do not cancel your reservation by 4:00PM on the date of your arrival, your deposit will WPRA be forfeited or credit card will be charged accordingly. Reservation Deadline is October 10, 2013 Conference & Tradeshow Green Bay, Wisconsin November 5-8, 2013