The Real Deal. the Prepay Price Guide

The real deal. The Prepay price guide. 08 | 08Prepay | Prepay Plans Plans PrepayPrepay Plans Plans| 09 | 09

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Data to use in EU 14GB ** ** - Click- ‘ ContinueClick ‘Continue’ and you’re’ and you’redone! done! - Click- ‘ ContinueClick ‘Continue’ and you’re’ and you’redone! done! All prices include VAT. For terms and conditions, see footnotes. *All chargeable calls to ThreeThree to Three to Three calls calls UnlimitedUnlimited International calls 30 min Irish and EU landlines & mobiles from ROI or while roaming in the EU are subject to a International calls 30 min call set up fee of 9c. Rates shown are billed per minute. All You Can Eat Data Republic Please note that if you top up with the minimum amount for your plan or greater in one top up (e.g. €20 or higher for 3 Prepay 20), with allowances remaining, of Ireland only. Rates applicable for plan out of bundle charges, if you have not activated and your plan is still within its 28 day cycle, your topData up will immediatelyDatato use to in activateuse EU in the EU plan and your allowances10GB10GB will reset for another 28 day benefit period. Any remaining your selected plan or topped up by a sufficient amount to activate your selected plan. allowances at that time will not carry over to your new 28 day benefit period. 5G access subject to you having a 5G ready device and being in a 5G coverage area. If you top up with the minimum amount for your plan or greater in one top up, with For full terms see https://www.three.ie/legal/terms/ allowances left, and your plan is still within its 28 day cycle, your top up will reactivate the plan and yourYou allowances can will reset for rely another 28 dayon benefit Threeperiod. Any Network minutes have a fair usage policy limit of 10,000 minutes for use within Republic of Ireland and the EU (when roaming in the EU), for the 28 day Plan Benefit period Any remaining allowances at that time will not carry over to your 28 day benefit period. succeeding your Top Up. 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Roaming rates Calling Ireland Calling Local Calling Rest of Receiving Voicemail SMS to SMS to Rest Data Region (per min) Zone (per min) World (per min) Calls (per min) (per min) Ireland & EU of World (per MB)

UK 38c 38c €2.80 €0.00 15c 18c 35c 0.37c

EU 38c 38c €2.80 €0.00 15c 18c 35c 0.37c

Andorra 38c 38c €2.80 €0.00 38c 18c 35c 0.37c

Australia €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Brazil €2.80 €2.80 €2.80 €2.02 €2.80 35c 35c €7.12

Canada €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

China €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Egypt €2.80 €2.80 €2.80 €2.02 €2.80 35c 35c €7.12

Hong Kong €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

India €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Israel €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Japan €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Mexico €2.80 €2.80 €2.80 €2.02 €2.80 35c 35c €7.12

Morocco €2.80 €2.80 €2.80 €2.02 €2.80 35c 35c €7.12

New Zealand €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Pakistan €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Philippines €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Russia €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Saudi Arabia €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

UK: United Kingdom, Channel Islands, Gibraltar, Isle of Man. EU: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint Pierre and Miquelon, Slovakia, Slovenia, Spain, St-Barth, Saint Maarten, St Martin, Sweden, Vatican City.

A 9c connection fee applied in UK, EU and Andorra when calling back to Ireland or the local zone. Per minute billing applies to all international and roaming calls unless otherwise stated. *0.37c/MB relates to 3 Prepay 20, 3 Prepay 30 & 3 Prepay 20 Welcome tariff plans. For 3 Prepay 15 Data Roaming rate will be 0.43c/MB.

3 Roaming rates contd.

South Africa €2.80 €2.80 €2.80 €2.02 €2.80 35c 35c €7.12

Switzerland €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Thailand €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Turkey €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12 United Arab €2.80 €2.80 €2.80 €2.02 €2.80 35c 35c €7.12 Emirates USA €1.41 €1.41 €2.80 €2.02 €1.78 35c 35c €6.15

Vietnam €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Roam1 €1.78 €1.78 €2.80 €2.02 €1.78 35c 35c €7.12

Roam2 €2.80 €2.80 €2.80 €2.02 €2.80 35c 35c €7.12

Roam3 €2.80 €2.80 €2.80 €2.02 €2.80 35c 35c €7.12

Roam4 €2.80 €2.80 €2.80 €2.02 €2.80 35c 35c €16.99

Roam5 €4.00 €4.00 €4.00 €2.02 €4.00 35c 35c €7.12

Roam6 €4.00 €4.00 €4.00 €2.02 €4.00 35c 35c €16.99

Roam7 €6.00 €6.00 €6.00 €2.02 €6.00 35c 35c €16.99

Roam8 €6.00 €6.00 €6.00 €2.02 €6.00 35c 35c €16.99

Satellite €6.00 €6.00 €6.00 €2.02 €6.00 35c 35c €16.99

Roam1: Albania, Armenia, Azerbaijan, Bangladesh, Belarus, Bosnia & Herzegovina, Indonesia, Roam6: Cameroon, Equatorial Guinea, Georgia, Kosovo, Syria. Jordan, Lebanon, Macedonia, Malaysia, Moldova, Montenegro, Oman, Serbia, Sri Lanka, Ukraine. Roam7: Abkhazia, Benin, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Roam2: Angola, Bahrain, Bermuda, Botswana, Cambodia, Côte d’Ivoire, Cuba, Dutch Antilles, Congo, Djibouti, Eritrea, Ethiopia, Gabon, Greenland, Guinea, Guinea-Bissau, Guyana, Kuwait, Faroe Islands, Gambia, Ghana, Grenada, Kazakhstan, Kenya, Korea (Republic of), Libya, Macau, Liberia, Malawi, Mauritania, Monaco, Niger, Palau, Republic of Congo, Rwanda, San Marino, Madagascar, Mauritius, Mozambique, Namibia, Nepal, Netherlands Antilles, Nicaragua, Nigeria, Sierra Leone, Somalia, Swaziland, Tanzania, Uganda, Yemen, Zimbabwe. Paraguay, Qatar, Saint Kitts and Nevis, Saint Lucia, Samoa, Taiwan, Tunisia, Vanuatu, Zambia. Roam8: Antarctica, Ascension, Bhutan, Cayman Islands, Comoros, Cook Islands, Diego, East Roam3: Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Bolivia, British Timor, Falkland Islands, Fiji, Kyrgyz Republic, Kiribati, Laos, Lesotho, Maldives, Mali, Marshall Virgin Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, French Islands, Micronesia, Mongolia, Montserrat, Myanmar, Nauru, New Caledonia, Niue, Northern Polynesia, Guatemala, Haiti, Honduras, Jamaica, Panama, Peru, Puerto Rico, Saint Vincent and Mariana Islands, Norfolk Island, Palestine, Saint Helena, Sao Tome and Principe, Seychelles, the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela. Solomon Islands, Suriname, Tajikistan, Togo, Tokelau, Tonga, Turkmenistan, Tuvalu, Wallis and Roam4: Afghanistan, Algeria, Papua New Guinea. Futuna Islands, United States Virgin Islands, Uzbekistan. Roam5: Belize, Brunei Darussalam, Guam, Iran, Iraq, Senegal, South Sudan, Sudan. Satellite: INMARSAT, IRIDIUM, Aeromobile, Onair.

Per minute billing applies to all international and roaming calls unless otherwise stated. 4 Standard International rates Per minute billing applies to all international and roaming calls unless otherwise stated.

International rates International rates Roaming and International MMS (per message) Voice Voice Region SMS Region SMS (per min) (per min) Photo 50c

UK 23c 7.38c Russia 59c 25c Video 50c

EU 23c 7.38c Saudi Arabia 30c 25c

Andorra 23c 7.38c Singapore 59c 25c

Australia 30c 25c South Africa 30c 25c

Brazil 30c 25c Switzerland €1.00 25c

Canada 25c 25c Thailand 59c 25c

China 2.46c 25c Turkey 30c 25c

Egypt €2.50 25c UAE €2.50 25c

Hong Kong 2.46c 25c USA 25c 25c

India 30c 25c Vietnam 59c 25c

Israel 59c 25c Band 1 30c 25c

Japan 30c 25c Band 2 59c 25c

Mexico 59c 25c Band 3 €1.00 25c

Morocco €1.00 25c Band 4 €3.99 25c

New Zealand 30c 25c Band 5 €3.99 25c Pakistan 30c 25c Band 6 €3.99 25c All You Can Eat Data. Philippines 30c 25c Satellite €7.38 25c

UK: United Kingdom, Channel Islands, Gibraltar, Isle of Man. Dutch Antilles, East Timor, Ecuador, El Salvador, Falkland Islands, All You Can Eat Data. EU: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, French Polynesia, Greenland, Guatemala, Guyana, Haiti, Honduras, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Jordan, Korea (Democratic People’s Republic of), Laos, Lie, Macau, Germany, Greece, Guadeloupe, Hungary, Iceland, Italy, Latvia, Maldives, Mongolia, Myanmar, Nepal, Netherlands Antilles, Nicara- Minimum Top up required €20 Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, gua, Oman, Panama, Paraguay, Peru, Qatar, Saint Vincent and the Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint Grenadines, Syria, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen. Pierre and Miquelon, Slovakia, Slovenia, Spain, St. Barth, Saint Band 5: Angola, Ascension, Benin, Botswana, Burkina Faso, Validity period 28 Days Maarten, St Martin, Sweden, Vatican City. Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Band 1: Albania, Bangladesh, Macedonia, Moldova, Taiwan, Ukraine. Comoros, Congo, Côte d’Ivoire, Djibouti, Equatorial Guinea, Eritrea, EU roaming data allowance 11GB 3Prepay 20 / 17GB 3Prepay 30 Band 2: Algeria, Argentina, Armenia, Azerbaijan, Bahrain, Belarus, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Georgia, Indonesia, Iran, Iraq, Korea (Republic of), Kuwait, Lebanon, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Surcharge applicable if EU allowance exceeded 0.37c* per MB Malaysia, Nigeria, Palestine, Sri Lanka, Zimbabwe. Mozambique, Namibia, Niger, Rwanda, Saint Helena, Sao Tome Band 3: Anguilla, Antigua & Barbuda, Bahamas, Barbados, Bermuda, and Principe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, All You Can Eat Data is available only in the Republic of Ireland. Bosnia & Herzegovina, Cayman Islands, Dominican Republic, Faroe SURINAME, Swaziland, Tanzania, Uganda, Zambia. EU roaming data allowance calculated in accordance with EU fair usages policy. Islands, Grenada, Jamaica, Kazakhstan, Kyrgyz Republic, Libya, Band 6: American Samoa, Antarctica, Brunei Darussalam, Cook EU fair use policy applied in respect of All You Can Eat Data. Surcharge applicable if EU allowance is exceeded is 0.37c per MB. Monaco, Montenegro, Montserrat, Puerto Rico, Saint Kitts & Nevis, Islands, Diego, Fiji, Guam, Kiribati, Marshall Islands, Micronesia, All You Can Eat Data is available at no additional charge for prepay customers on 3 Prepay 20 and 3 Prepay 20 Welcome who top up by €20 Saint Lucia, San Marino, Serbia, Tajikistan, Trinidad & Tobago, Tunisia, Nauru, New Caledonia, Niue, Northern Mariana Islands, Norfolk every 28 days Turkmenistan, Turks & Caicos Islands, US Virgin Islands. Island, Palau, Papua New Guinea, Samoa, Solomon Islands, Tokelau, and 3 Prepay 30 who top up by €30 every 28 days. Band 4: Abkhazia, Afghanistan, Aruba, Belize, Bhutan, Bolivia, Togo, Tonga, Tuvalu, Wallis and Futuna. *0.37c/MB relates to 3 Prepay 20, 3 Prepay 30 & 3 Prepay 20 Welcome tariff plans. For 3 Prepay 15 Data Roaming rate will be 0.43c/MB. British Virgin Islands, Cambodia, Chile, Colombia, Costa Rica, Cuba, Satellite: INMARSAT, IRIDIUM, Aeromobile, Onair. For full terms of the All You Can Eat Data service please see http://www.three.ie/termsconditions/services/all-youcan-eat-data-terms-conditions/ 5 Boost it! Need more calls, texts or data? Add a booster anytime. Our boosters have you covered. Some boosters can be set to repeat every 28 days On the My3 app once you have enough credit. - Log in to the My3 app - Click ‘Add-ons’ on the bottom navigation bar Boosters - Tap ‘Add’ to select the booster you want Booster Name Cost Allowance Type Available with plan Continue 3 Prepay 20 - Click ‘ ’ and you’re done! Voice Booster €5 100 mins Recurring 3 Prepay 20 Welcome 3 Prepay 20 Voice Booster 28 Day €5 100 mins Once off 3 Prepay 20 Welcome Text Booster €5 100 texts Recurring 3 Prepay 15 Text Booster €5 100 texts Recurring 3 Prepay 15 Data Booster €5 1GB Recurring 3 Prepay 15 Data Booster 28 Day €5 1GB Once off 3 Prepay 15 3 Prepay 15 Voicemail Booster €5 1000 mins Recurring 3 Prepay 20 On My3 online 3 Prepay 20 Welcome 3 Prepay 15 - Log in to My3 online Voicemail Booster €5 1000 mins Once off 3 Prepay 20 Manage Services 28 Day - Click ‘ ’ 3 Prepay 20 Welcome - Pick the booster you want 3 Prepay 15 Continue International Mins - Click ‘ ’ and you’re done! €5 100 mins Once off 3 Prepay 20 Booster 28 Day 3 Prepay 20 Welcome 3 Prepay 30 3 Prepay 15 USA/Canada Roam €5 100 mins Once off 3 Prepay 20 Mins Booster 28 Day 3 Prepay 15 is not compatible with Voice boosters as it has Unlimited Any network minutes. Customers on 3 Prepay 15 can purchase International 3 Prepay 20 Welcome and/or Roaming Minutes and/or Roaming Data Boosters. 3 Prepay 30 3 Prepay 20 and 3 Prepay 20 Welcome are not compatible with Data Boosters and Text Boosters as it has Unlimited Any network Texts and All you Can Eat Data. Customers on 3 Prepay 20 and 3 Prepay 20 Welcome can purchase International and/or Roaming Minutes and/ or Roaming Data 3 Prepay 15 Boosters. USA/Canada Data €5 500MB Once off 3 Prepay 20 3 Prepay 30 is not compatible with Voice, Text or Data Boosters as it has Unlimited Any network minutes, Unlimited Any Network Texts and All you Booster 28 Day 3 Prepay 20 Welcome Can Eat Data. 3 Prepay 30 is not compatible with paid Voicemail boosters as the Voicemail booster willl be free on this plan (booster to be applied within seven days from plan activation, SMS notification will be sent on application of free booster, cost of voicemail before notification may incur 3 Prepay 30 charges), for a promotional period until 31st December 2022, once you top up by €30 every 28 days. After the promotional period has ended the 3 Prepay 15 Voicemail booster will be no longer part of 3 Prepay 30 plan and customers will have to purchase it to take advantage of its allowance. Customers Rest of World Roam on 3 Prepay 30 can purchase International and/or Roaming Minutes and/or Roaming Data Boosters. The International Minutes Booster is for use €10 100 mins Once off 3 Prepay 20 only for calls from ROI for calls to the countries listed below: Mins Booster 28 Day 3 Prepay 20 Welcome EU member states, UK, USA, Canada, Andorra, Australia, Brazil, China, Egypt, Hong Kong, India, Israel, Japan, Mexico, Morocco, New Zealand, 3 Prepay 30 Pakistan, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Switzerland, Thailand, Turkey, United Arab Emirates, Vietnam. It excludes other international calls, premium rate calls and directory enquiries calls. 3 Prepay 15 The USA/Canada Roam minutes Booster 28 Day is for use only while customer is Roaming in the US or Canada. Minutes can be used for calls to Rest of World Data 3 Prepay 20 any network in the Roaming country only and toward Irish numbers. i.e. if you are roaming in Canada then you can use the minutes from this €10 250MB Once off Booster to call any network in Canada and in Ireland. If you call US numbers, then this will be treated as a normal roaming call and will be charged Booster 28 Day 3 Prepay 20 Welcome with standard Roaming rates. The USA/Canada Data Booster 28 Day is for use only while Roaming in US or Canada. The Rest of World Roam 3 Prepay 30 Minutes Booster 28 Day is for use only while roaming in any of the following countries: Andorra, Australia, Brazil, China, Egypt, Hong Kong, India, Israel, Japan, Mexico, Morocco, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Switzerland, Thailand, Turkey, 3 Prepay 15 United Arab Emirates, Vietnam. 5G Booster €5 5G Access Recurring 3 Prepay 20 Minutes can be used for calls to any network in the roaming country only and to Irish numbers. i.e. if you are roaming in Japan then you can use the 3 Prepay 20 Welcome minutes from this Booster to call any network in Japan and in Ireland. If you call numbers of the other countries that are included in this Booster (or any other number), then this will be treated as a normal roaming call and will be charged with OOB Roaming rates. It excludes international, 3 Prepay 30 premium rate and directory enquiries calls. 3 Prepay 15 Rest of World Data Booster 28 Day is for use only while roaming in any of the following countries: Andorra, Australia, Brazil, China, Egypt, Hong 3 Prepay 20 Kong, India, Israel, Japan, Mexico, Morocco, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Switzerland, 5G Booster 28 Day €5 5G Access Once off Thailand, Turkey, United Arab Emirates, Vietnam. 3 Prepay 20 Welcome The allowance of Voicemail Booster 28 Day and Voicemail Booster covers minutes for use in ROI and while roaming in the EU. 3 Prepay 30 6 Special calls. Directory services.

Certain kinds of calls within Ireland fall outside the main price levels. Charges for these calls Services Enquire charge (includes text msg delivery) are shown in the following tables. National 11811 / 11850 / 11890 Please call Customer Services for details of specific numbers. - 1 number search €4.26 per call (incl. 1st minute) International 11860 / 11818 2.14 per minute – up to 2 number searches € (for each subsequent minute) Calls, Data and Fax to other phone numbers (per minute unless otherwise stated)

Number prefix Rates 1913 (0833333333), Free (standard roaming rates 1744 (0833333444) apply to calls from abroad) Value Added SMS shortcodes 1800, 00800 Free Range Cost € 1850 Landline rate 50000 - 50998 Free 0818, 1890, 076 Landline rate 51000 - 51998 Up to 16c 1512 (per call) 50c 53000 - 53998 Up to 80c 1513 (per call) 70c 57000 - 57998 80c or above 1514 (per call) 90c 59000 - 59998 Adult services (prices will vary) 1515 (per call) €1.20

1516 (per call) €1.80 1517 (per call) €2.50 Other services. What we charge you for a whole range of other activities – from late payment to reconnection 1518 (per call) €3.50 1520 30c Charges for other services

1530 50c Charges for Price

1540 70c Existing customers who have signed up to Three or upgraded before 1st November 2018: 1550, 1559, 1560 €1.20 For handset unlock code to be provided, Prepay customers must have topped up Handset Unlock fee by €130 (excluding any free credit). 1570 €2.40 New customers signing up to Three or customers upgrading on or after 1st November 2018: . Prepay customers must have topped up by €100 (excluding 1580 €2.95 any free credit). Please see the Three unlocking policy on www.three.ie for further information. 1590, 1598, 1599 €3.50 Change of phone number €15.25

All prices include VAT. Calls charges per minute unless otherwise stated. For terms and conditions, see footnotes.

7 Footnotes

All You Can Eat Data Service

For full terms of the All You Can Eat Data service please see http://www. three.ie/termsconditions/services/all-youcan-eat-data-terms-conditions/

Fair Usage

Any Network minutes have a fair usage policy limit of 10,000 minutes for use within Republic of Ireland and the EU (when roaming in the EU), for the 28 day Plan Benefit period succeeding your Top Up. Any Network Texts have a fair usage policy limit of 3,000 texts for use within the Republic of Ireland and the EU (when roaming in the EU) for the 28 day period succeeding your Top Up. Three to Three minutes have a fair usage policy limit of 3,000 minutes for use on the Three network for calls to another Three customer in the Republic of Ireland only. These allowances apply for the 28 day period succeeding your Top Up. International calls in your allowance must be made in Republic of Ireland

General

1. Each text / picture / video message can accommodate 160 characters. Some mobiles allow for more, these will be divided and sent in numerous messages (depending upon length). Each message will be deducted from your monthly allowance (if any) or charged at standard rates. 2. International messaging functions are subject to services arrangements with respective networks abroad. Calls and messages to these numbers are excluded from any inclusive allowance in all price plans. 3. Reconnection charge: If we have to suspend or disconnect you from the Three network, we reserve the right to charge you for reconnecting your mobile. All reference to Ireland means Republic of Ireland.

8 Three Customer Services Three Ireland (Hutchison) Limited 28/29 Sir John Rogerson’s Quay, Dublin 2.

Three.ie ©Three Ireland (Hutchison) Limited. A Hutchison Whampoa company. Published by Three Ireland (Hutchison) Limited trading as ‘Three’. All rights in this publication are reserved and no part may be reproduced without the prior written permission of the publisher. ‘Three’ and its related images, logos and names used in this publication are trademarks of the Hutchison Whampoa group of companies. The contents of this publication are believed to be correct at the time of going to press, but any information, products or services mentioned may be modified, supplemented or withdrawn. The provision of any products and services by Three Ireland (Hutchison) Limited is subject to Three’s customer terms (available at Three.ie). The customer terms will take precedence if there is any discrepancy with this publication.

Sept 2021 9