Seeking Connecvity Opons: We are here to learn!

Global Connected Aircraft Summit

Daniel C. Smith June 4, 2014 Manager, Systems Engineering

Current long-term fleet – 22 A330’s, 9 767’s Future: Add 16 A321neo’s (‘17-’18), 6 A350-800’s (‘17-’20 if available) -2- *

* West Coast is defined as the existing HA markets on the U.S. West Coast (CA, OR, AZ, NV, WA)

Source: US DOT Starng March 2014 Honolulu to Lāna‘i Honolulu to Moloka‘i Served by 18 B717’s -4- "BETAMAX" RISK + Weight and Drag Costs

• "We don't want to end up with a Betamax," said Peter Ingram, chief financial officer of Hawaiian Airlines, referring to the Sony video format that eventually lost out to the VHS standard, leaving many consumers with obsolete systems. • “Hawaiian is sll considering which system to use. • “Ingram, the CFO [CMO] of Hawaiian Airlines, said the choice and cost of a system is especially important for his fleet since it mostly carries people on vacaon - people who don't want to be tethered to the office. • "The technology in the Wi-Fi space for trans-Pacific flying is sll evolving," he said, "so we haven't made any final decisions yet.” • Hard choice: System for the 321neo’s

By Alwyn Sco and Victoria Bryan Reuters, Mon Apr 14, 2014

Source: hp://www.reuters.com/arcle/2014/04/14/us-airlines-wifi-analysis-idUSBREA3D06U20140414

-5- Personal Electronic Tablets on B767 routes

A330: In-seat video

Our in-flight entertainment (IFE) reached another level September 2013, when we became the only U.S. carrier to offer the iPad mini

on all of our Boeing 767-300 aircra. Source: Nicky Leong

-6- Our Iridium-equipped 767’s

• Wi-Fi Cordless Handset for Medical Emergencies • (Wi-Fi and the server option below open some low- bandwidth opportunities.)

• IFE Server and Access Terminal (Certified and Right-to- Use with full provisions only)

-7- We are here to learn but we do have some directions

• A330: • Panasonic on board IFE supplying In-seat entertainment. • No connectivity implemented • Swift64 and Swift Broadband flying but not activated. • EFB for A330, B767 and B717 • B767: • Swift Broadband Safety Services Evaluation • AVIATOR 300D Single Channel SBB System (Class 7)

-8- eFLIE “Electronic Flight Information Environment”

• A Sensible ROI

• A High-value, low-risk technical Soluon

• Cockpit, cabin crew, maintenance capable

• Pre-flight, Enroute, Landing Communicaons

• lmproves Safety, Fuel Costs, Crew efficiency

Source: Mark Spence

-9- eFLIE “Electronic Flight Information Environment” • SYSTEM FUNCTIONALITY: Two Devices

• (CID) Cockpit Interface Device • (PID) Crew “Personal Information Device

Source: Mark Spence

-10- (CID) “Cockpit Interface Device • Enhanced Pre-Flight Briefing - Interacve pilot/dispatcher screen sharing • Electronic Signature and FAR 117 compliance • Messaging & Voice communicaons on the ground and enroute. • Enroute flight hazards ATC and other operaonal data updates • Nav Charts, Approach Plates & other GIS • Required Manuals & Ships Library • Flight E-Mail • Fuel Slips • Weather

Source: Mark Spence

-11- -12- What is all this stuff really about? It’s not all about the tablet! It’s about the Funconality: • Beer & faster communicaons • Beer crew situaonal awareness • Improved in the Air and on the Ground business and safety intelligence • Improved OTP and fuel efficiencies • Beer Maintenance management • NextGen ready planning • Fostering a genuine: • “No compromise Safety culture”

(PID) Crew “Personal Information Device”

• Company Web, Flight Ops Library and Email • Computer based Training (CBT) • Pilot’s Report of Incident • PSAP & SMS Reporting • Company Forms – Check Airmen, Medlink, Airep, Delay Reports

• Getting rid of the big set of paper manuals is the quick ROI.

-14- eFLIE SYSTEM SOFTWARE Charts, Maps & Manuals (User) Jeppesen – Flight Deck Pro with MM WxOps – Flight, ATC, Weather, Turbulence & Fuel Management Airwatch –Ships Library, E-Mail

Content & Device Management (Admin) Airwatch – MDM/MCM

Tablet/Server Middleware (Admin) UTC UTAS – AID/TIM/CUI/SUI/INMARSAT/AT&T

Source: Mark Spence eFLIE SYSTEM HARDWARE Aircraft Mounted Tablet Panasonic - Tough Tablet I5

Pilot Personal Tablets TBD – Windows tablet ( ex.Venue 11, Surface Pro)

Aircraft Server UTC UTAS – AID/TIM

Back Office Server Intel/Windows Based MDM/MCM

eFLIE SYSTEM ARCHITECTURE

SwiftBroadband Safety Evaluation- An Industry Contribution Opportunity • SwiftBroadband Safety Serivce (SB-S) introduction will offer- • FANS 1/A+, CPDLC, ADS-C over IP • Reduced message transit me compared to current oceanic opons • proven network designed to provide safety services • ICAO GOLD RCP 240 performance and ICAO safety voice • Terminals that allow for communicaon via ANSP’s and direct connecon to AOC’s (priority IP) • Enhanced posion reporng • ACARS over IP- economically send greater amounts of AOC data • hp://youtu.be/9BeR5Znz2zk •

-18- Connected Cockpit Project in Parallel with SB-S Evaluaon Program

SB-S FANS 1A+ & CPDLC

AVIATOR 300D SwiBroadband SwiBroadBand System

EFB Connecvity & (AIS/ AOC) Airline Info Services

1. SwiBroadband Safety Services – high reliability and security – compliance with standards & mandates 2. EFB Connecvity- real-me weather, chart updates 3. Operaonal efficiency via applicaons leveraging real-me communicaons over SBB IP data channel

Post SB-S Evaluaon Connecvity “Sandbox”

Cabin crew connecvity Ancillary revenue via real-me For tablets or other devices Credit card processing

Passenger connecvity

Low-cost, high quality voice communicaons Premium passenger servicing

Real-me gate informaon IFE Connecvity

Via Cobham AVIATOR 300D + Wi-Fi SBB system with small phased array IGA: ~$1,500/mo/ac fuel cost. ($25/flt.) (Boeing drag burn est. 0.06%) Conclusion

• Concern over “Betamax” technology adoption and fuel/ weight penalties • EFB & connectivity projects have opened door to enhance Flight operations • A330, A321neo and A350 connectivity- Making the best choice for a long-term connectivity strategy is a current challenge • To the vendors here, who can offer the most compelling offering for our particular connectivity needs?

-21- Mahalo!

Questions?