How to access support from Family Community Teams Nottingham City Council
A short guide for professionals working with children & young people
Locality Access Points: Purpose
Family Community Teams lead the City Council’s approach to providing additional and extensive support to children, young people and their families.
Family Community Teams offer family support services through: • Children’s Centres • Play and Youth provision • Family Support Teams • Multi-Agency Locality Teams, including child & adolescent mental health (CAMHS) • The Education Welfare Service • The Disabled Children’s Team • Provision for disabled children
You can access support via three Locality Access Points – North, Central and South. The purpose of the Locality Access Point is to ensure that requests for additional and extensive support are allocated swiftly and seamlessly to the appropriate services within Family Community Teams.
Locality Access Points: Process
Please follow this process if you are working with a child or young person who needs the support of Family Community Teams:
1 Requests for support can be faxed, posted, hand delivered or emailed by internal email only (i.e. gov.uk to gov.uk) to the Family Community Team Manager at your local Children’s Centre – phone numbers are given below.
2 All relevant paperwork should be enclosed. Family Community Team Service Request, a completed CAF, Initial or Core Assessment from Social Care.
3 Parental consent, or where appropriate, the young person’s consent must be gained.
4 Locality Access Point meetings are held weekly (Tuesday morning).
5 The Family Community Team managers will be responsible for allocating cases.
6 The allocated Family Community Team Worker will join the Team Around the Child, where the Lead Professional will be indentified and be responsible for co-ordinating the CAF process.
For further details regarding Locality Access Point protocols and process please refer to the Nottingham Children’s Partnership website at www.mynottingham.gov.uk/familysupport
Contact list For help and guidance, please contact one of the following Community Family Support Teams:
FAMILY COMMUNITY TEAMS NORTH Aspley Children’s Centre 0115 876 3777/ 876 3900
Basford Children’s Centre 0115 9157611
Bilborough Children’s Centre 0115 9157777
Bulwell Children’s Centre 0115 915 3913
Bulwell Forest Children’s Centre 0115 87 65469
Broxtowe Children’s Centre 0115 876 3888
Southglade Children’s Centre 0115 9159152
Top Valley & Bestwood Park Children’s Centre 0115 9159561
Targeted Family Support Teams (Bulwell, Bestwood,Basford) 0115 8762137
Targeted Family Support Teams (Aspley, Bilborouh, Leen Valley) 0115 8765864
Dunkirk, Lenton & Lenton Abbey Children’s Centre 0115 9157992
Hyson Green Children’s Centre 0115 8838202
Radford Children’s Centre 0115 915 1526
Sherwood & Edwards Lane Children’s Centre 0115 9153801
Wollaton Children’s Centre 0115 8762185
Targeted Family Support Teams (Arboretum, Sherwood, Berridge) 0115 9158900
Targeted Family Support Teams (Dunkirk, Lenton, Radford, Wollaton) 0115 9158900 FAMILY COMMUNITY TEAMS SOUTH Clifton Children’s Centre 0115 8762625
Meadows Children’s Centre 0115 9159221
St. Ann’s South Children’s Centre 0115 9150390
Sneinton Children’s Centre 0115 9150100
Walter Halls Children’s Centre 0115 9153710
Targeted Family Support Teams (Mapperley, St.Ann’s, Dales) 0115 8764887
Targeted Family Support Teams (Bridge, Clifton) 0115 79039783
CHILDREN & FAMILIES KEY SERVICES Families Information Services 0800 4584114 Emergency Duty Team 0115 876 5600 Disabled Children’s Services 0115 883 8266 Domestic Abuse Referral Team 0115 9150494 Parent Partnership 0115 9482888 Children & Families (All services) 0115 915 5555