How to access support from Family Community Teams City Council

A short guide for professionals working with children & young people

Locality Access Points: Purpose

Family Community Teams lead the City Council’s approach to providing additional and extensive support to children, young people and their families.

Family Community Teams offer family support services through: • Children’s Centres • Play and Youth provision • Family Support Teams • Multi-Agency Locality Teams, including child & adolescent mental health (CAMHS) • The Education Welfare Service • The Disabled Children’s Team • Provision for disabled children

You can access support via three Locality Access Points – North, Central and South. The purpose of the Locality Access Point is to ensure that requests for additional and extensive support are allocated swiftly and seamlessly to the appropriate services within Family Community Teams.

Locality Access Points: Process

Please follow this process if you are working with a child or young person who needs the support of Family Community Teams:

1 Requests for support can be faxed, posted, hand delivered or emailed by internal email only (i.e. gov.uk to gov.uk) to the Family Community Team Manager at your local Children’s Centre – phone numbers are given below.

2 All relevant paperwork should be enclosed. Family Community Team Service Request, a completed CAF, Initial or Core Assessment from Social Care.

3 Parental consent, or where appropriate, the young person’s consent must be gained.

4 Locality Access Point meetings are held weekly (Tuesday morning).

5 The Family Community Team managers will be responsible for allocating cases.

6 The allocated Family Community Team Worker will join the Team Around the Child, where the Lead Professional will be indentified and be responsible for co-ordinating the CAF process.

For further details regarding Locality Access Point protocols and process please refer to the Nottingham Children’s Partnership website at www.mynottingham.gov.uk/familysupport

Contact list For help and guidance, please contact one of the following Community Family Support Teams:

FAMILY COMMUNITY TEAMS NORTH Aspley Children’s Centre 0115 876 3777/ 876 3900

Basford Children’s Centre 0115 9157611

Bilborough Children’s Centre 0115 9157777

Bulwell Children’s Centre 0115 915 3913

Bulwell Forest Children’s Centre 0115 87 65469

Broxtowe Children’s Centre 0115 876 3888

Southglade Children’s Centre 0115 9159152

Top Valley & Children’s Centre 0115 9159561

Targeted Family Support Teams (Bulwell, Bestwood,Basford) 0115 8762137

Targeted Family Support Teams (Aspley, Bilborouh, Leen Valley) 0115 8765864

Dunkirk, Lenton & Children’s Centre 0115 9157992

Hyson Green Children’s Centre 0115 8838202

Radford Children’s Centre 0115 915 1526

Sherwood & Edwards Lane Children’s Centre 0115 9153801

Wollaton Children’s Centre 0115 8762185

Targeted Family Support Teams (Arboretum, Sherwood, Berridge) 0115 9158900

Targeted Family Support Teams (Dunkirk, Lenton, Radford, ) 0115 9158900 FAMILY COMMUNITY TEAMS SOUTH Clifton Children’s Centre 0115 8762625

Meadows Children’s Centre 0115 9159221

St. Ann’s South Children’s Centre 0115 9150390

Sneinton Children’s Centre 0115 9150100

Walter Halls Children’s Centre 0115 9153710

Targeted Family Support Teams (, St.Ann’s, Dales) 0115 8764887

Targeted Family Support Teams (Bridge, Clifton) 0115 79039783

CHILDREN & FAMILIES KEY SERVICES Families Information Services 0800 4584114 Emergency Duty Team 0115 876 5600 Disabled Children’s Services 0115 883 8266 Domestic Abuse Referral Team 0115 9150494 Parent Partnership 0115 9482888 Children & Families (All services) 0115 915 5555