January 2007 ITeC NEWS

Where will an Apprenticeship lead? An Apprenticeship can be the fi rst step to further or higher education. Hull The Results are in! The Adult Learning Inspectorate (ALI) is the inspectorate for skills, workforce development and preparation for employment. The ALI works with employers Where will an Apprenticeship lead? National Vocational Qualifications Equivalency Chart ITeC and training providers and they are a key part of the government’s drive to increase skills and productivity and help adults and young people reach their full PGCE Masters Degree Docorates (PhD’s) NVQ Level Three Equivalent to 2 “A” Levels Annual potential.    / 1 Vocational A Level Newsletter   In November 2006 our training provision was inspected by the ALI who found the overall Degree NVQ 5 effectiveness of HCCT to be good. The report stated that leadership and management   NVQ Level Two Equivalent to 5 GCSE’s 2007 are good as are our arrangements for quality improvement. Equality of opportunity is    at grades A* - C outstanding. Provision is good in Engineering and Signmaking, in ICT – Practitioner Foundation Degree HND / HNC NVQ 4 Welcome to our and User, Administration, and in preparation for life and working (includes Catering &    Hospitality). Advanced Apprenticeship - NVQ 3 NVQ Level One Equivalent to 5 GCSE’s third annual Hull

 ITeC Newsletter at grades D - G The inspection lasted for 4 days and involved 8 ALI inspectors, 73 learner interviews, Apprenticeship - NVQ 2 providing 68 staff interviews, 21 employer interviews and 26 visits to different employers and information for training sites. All the different areas of our provision were graded 2 with the exception young people of Equality and Diversity which was awarded a grade 1. The inspectors use a four and employers. point scale to summarise their judgements about the quality of provision: Grade 4 We want to know what The newsletter is An Exceptional Young – inadequate, Grade 3 – satisfactory, Grade 2 – good, Grade 1 – outstanding. produced yearly you think! to give you a brief Apprentice We would like to say a massive thanks to all learners overview of the and employers who took part in the inspection process Congratulations to ITeC Young Apprentice Luke Headon, ITeC Voice – the consultation group events and results who has won the Humber EBLO Award for “Pupil as it was a very rigorous procedure. If you would like to in 2006. who has performed exceptionally Well on the Young Would you like to have a say on Equality & Diversity view a copy of the inspection report please contact our Apprenticeship Programme.” Luke was nominated for and Citizenship? Join the ITeC Voice and give your reception who will send out a copy or you can download the award by his ITeC Tutor, Roberta Coxhead, who opinion on important matters. All consultation is by email The Hull ITeC is a copy of the report from the ALI website:http://data.ali. praised his motivation and enthusiasm. “Luke is a or post, so you won’t need to attend meetings. If you part of Hull City gov.uk/htm/reports.asp A copy will also be available on helpful, friendly and likeable young man…always keen to are interested, send your email address to Fiona Joy: Council Training the ITeC website. complete his work and to offer help to others,” she said. (HCCT) which is [email protected] one of the region’s Luke had this to say about his success: “I was full of largest training Employers - are you looking to expand your workforce? joy and proud to win this award. I was up against more providers. HCC people than I thought I would be and I didn’t expect to  Training is made Hull ITeC works closely with local Business and Administration win. My family were overwhelmed and very pleased employers and we are very proud that  IT Users Coming Soon…. up of Refurbit,  for me. I couldn’t have won we have been able to offer quality IT Practitioners the award without the Engineering Centre  Catering and Hospitality We are in the process of updating the employer CD. We Apprentices to businesses in and around people I work with, (Hull TEC), Career  Signmaking will be sending the Updated CD to all employers. If you Hull for over 20 years. We have many especially Roberta, Choices and the would like to reserve a copy let us know and we will get employers who return to us time and as she explained Hull ITeC. HCC For further information please contact: everything to me so one out to you as soon as they are available. The CD time again as their business grows. Michelle Hazelwood Placement Training works Offi cer Telephone: 01482 325576 well and made the will hold the NVQ standards for all apprenticeships along Hull ITeC can supply your business with in partnership Mobile: 07970575439 Email: work more interesting quality Apprentices in: with details of key skills, technical certifi cates and other with the Hull [email protected] and easy to learn.” useful documents. City Council and the Humberside Learning and Skills This document can be made Council to provide available in alternative 84, Goulton Street, Tel: (01482) 325576 Email: [email protected] formats (large print, audio quality training. Mission Statement Hull, HU3 4DL Fax: (01482) 586101 www.hullitec.co.uk and Braille). Quality Control To deliver quality training to meet the needs of local business Code: 000653 Key Skills Software application In 2006, the ITeC continued to improve its Key Skills provision by introducing new, vocationally relevant training Learner Activities!! projects, and by perfecting the onscreen testing The ITeC continued to offer software application training Apprentices have the opportunity to attend a variety and shopping as well as a Beatles tour, a visit to the procedure. to organisations and individuals during 2006. We trained of activities which are aimed at complementing museum and a ferry across the Mersey. Simon over 200 people at the centre on a range of applications Business Administration students now produce evidence their main training programme. There were a variety Rosenquest thought the trip was great: “All in all I have from basic Microsoft Word through to Advanced Visual for their Application of Number portfolios by completing Basic. of additional activities organised during 2006 and to say I enjoyed the trip a lot and would do it again and I projects based on time management and budgeting. IT some of them are detailed below. would recommend it to anyone. It’s good if you want to students complete an internet survey and a file sizes We have also delivered accredited courses including go round Liverpool and even better if you’re a Beatles project. Sign students continue to complete a project Advanced ECDL and NVQ IT User at Level 2 and Level Windmills and Chocolate! – March 2006 fan.” based entirely on Signmaking. 3. If you are interested in accrediting your skills or In March a group of ITeC learners and their tutors developing your existing ones funding may be available Onscreen tests have proved so popular and successful enjoyed a mini-break in Bruges with a view to raising to assist you or your organisation. We cater for all levels that there are now no plans to hold paper-based group of ability, courses can be “off the shelf” or custom built their awareness of European culture. The group took the tests unless students request them. Onscreen tests are ferry to Zeebrugge on 19th March and returned on the to match your company’s and staff’s requirements. For held in the ITeC’s Skills Suite, using laptops with wireless further information please contact Lisa Shepherdson. 21st March. During their stay they took a city tour, visited Internet connections. Students practice first with support various historic buildings and windmills and experienced from their tutor, and then sit the test onscreen, receiving a trip around a chocolate factory. the result the next day. If you have any queries or suggestions regarding Key Al-Noor Citizenship Iain Taylor enjoyed the trip: “The couple of days away Skills, contact Fiona Joy: [email protected] were well organised and thought out. In Bruges we achievers went on a city tour, which was very educational and gave a good insight into the history and the architecture. In October and November 2006, the Al-Noor women’s Overall, the trip was excellent and definitely well worth group completed a course of 3 Citizenship sessions at the Hull ITeC. The course was run in conjunction with taking part in!” Employer Feedback the Al-Noor project at the Hull Mosque & Islamic Centre, On a continual basis we seek feedback from young which aims to support women from ethnic minorities by Left to right: S Rosenquest, B Holtby, E Findlay, M people on our apprenticeship programmes and Hazelwood, K Rogers, D Carmichael, D Bailey providing advice, guidance and training courses to help employers we work with. We use this feedback to them gain confidence and independence. continually improve the service we give. If you would like to give us comments, feedback or to request an Employer Visit to Hull Truck Theatre – July 2006 The seven women studied and researched the Questionnaire please email: [email protected] following subjects, by group discussion and using On 26 July a group of IT students and their tutors, the Internet: Kathryn Rogers and Melisa Money, went to see Satin ‘n’  The world – origins and connections Steel at the Hull Truck theatre. The play was about Vince  Europe – the European Union, countries in Europe and Tina, who meet at a Karaoke competition and seek  Images of Britain, what is Britishness? Taster Days for Schools  stardom together as a double act. Here are a couple of Central Government, the 3 main political parties  comments from the students who attended: Hull ITeC has delivered Taster Days for schools Hull City Council, local issues, how to contact your for a number of years, these have proven to be Councillor very successful, and pupils who attend get a real  The history of Hull, famous people from Hull, places of “I really enjoyed Satin ‘n’ Steel very much. This is the Left to right: Chris Roberts, Sheryl Greendale (Catering understanding of Apprenticeships and the opportunities interest Tutor), Iain Taylor, Adam Pipes, Melisa Money (IT Tutor), first time I have been to a play and it was excellent.” available through Hull Training. The pupils are given a Chris Fory, James Cherry and Sam Wright. Merin Thomas training session in each occupational area, the sessions Course members completed 3 goals and were awarded are very interactive and ensure the learners get ‘hands the ITeC’s Citizenship certificate. The ITeC will continue “I enjoyed Satin ‘n’ Steel and would like to see it again. It on’ experience where possible. The current taster days to support this initiative by attending Al-Noor meetings to discuss future action. Pillars of Light – April 2006 brought the group closer together. Well done ITeC.” include Signmaking, IT and Administration. During the day the pupils are able to get experience of building a In April, three ITeC students went to Sheffield to see computer, they create an individual web page, create a the “Palace and Mosque” exhibition on loan from the Graduation Ceremony – October 2006 sign with vinyl using Sign Lab software and look at how V&A museum in London. The trip was organised by The event was organised by HCC Training’s partner, IT is used in an office. A further ½ day taster is planned Carolynn Atherton from Career Choices. The day was a the Consortium for Learning (CFL), to recognise the for 2007 for Catering & Hospitality. great success and was enjoyed by everyone. “Pillars of achievement of 80 Advanced Apprenticeships from many Light” is a region-wide project exploring Muslim cultures local work-based learning providers. Guest speakers ITeC encourage the pupils to consider a non- stereotypical route by discussing past learner through art. at the event included Michelle Dewberry (winner of experiences and successes. We have many applications BBC’s ‘The Apprentice’), Richard Brough (Chair of LSC from young people who enjoyed the experience of the Ferry across the Mersey – June 2006 Humberside) and Jane Lyon (Director of Area for LSC taster days over the past few years. On 25 June, Kathryn Rogers and Michelle Hazelwood Humberside) who all offered positive and enthusiastic from the ITeC took five students to Liverpool to explore speeches congratulating the Apprentices on their If you are interested in the taster days please contact Hull Left to right: Farhana Munir, Nazma Jagidder, Farah Munir, Aissatou Yougouda, Mazliha Ismail, Shazia the history of the Beatles. The trip included sightseeing Achievement. ITeC reception on 01482 325576 for further details. Balouch and Helima Begum Jagirdar. Apprentice of the Year & Employer of the Year awards

Employer of the Year 2006 Amy joined the ITeC in September 2005 on a Food pleasure to support through her programme and has Alex started with the ITeC in July 2003 on an IT User Apprenticeship which he successfully completed. He Winner EON Visual Media Preparation & Cooking NVQ L1 programme. Amy has worked professionally throughout”. progressed on to the IT User Advanced Apprenticeship Runner Up Longcroft School been working at Platform 1 preparing the ingredients for Runner Up Emma White - Administration Apprentice all dishes within the restaurant for 10 months. Platform employed at Bulmers Logistics in January 2005 and has recently successfully completed 1 was recently Voted Best Hotel Restaurant of the Year all elements. This included Key Skills, IT User NVQ L3, by Readers of Hull Daily Mail for the second year in a Advanced Clait and the Advanced ECDL Word Processing row. She has shown great commitment to her work and Advanced Apprentice of the Year 2006 qualifications. Alex was employed at Construction Works, her NVQ. Even though Amy only received the minimum Winner Alex Willoughby initially as an office junior but has since progressed. Alex training allowance she has been working a full week has developed on a personal level to offer a high level of which is made up of split shifts. This at times requires service within the organisation and was a key member of her to work to 11pm and she only gets 1 weekend in 4 staff. Alex, due to his development and the encouragement off. Yet her attendance has been maintained at 100%. from his employer and assessor, has decided to further Amy has recently become employed at Platform 1 and his long list of qualifications by entering full time higher has progressed on to the Hospitality Apprenticeship. education at University. His employer has stated that Amy was delighted at receiving her award and intends Alex was a most valued asset and will be sadly missed to put her prize of a laptop to good use and achieve when he leaves for university. Alex commented that he was her Apprenticeship in good time. The management at extremely pleased to receive this award. He felt that this EON has worked with the Hull ITeC since January Platform 1 were so impressed with Amy’s achievements would be very useful to assist with his university work on 2002. EON Media specialises in visual communication that they gave her £100 to help her buy a printer! the Business Management Degree course. He felt that he solutions such as Training and Marketing Videos Runner Up Iain Taylor - IT User Apprentice employed at would not have achieved this without the help of ITeC and as well as interactive and graphics based business EON Visual Media the support of his tutor solutions. Almost half of EON’s workforce is made up Runner Up Matthew Soulby - Advanced IT Professional of apprentices who have achieved or are on target to Apprentice of the Year 2006 Apprentice achieve. At EON they dedicate time and resources to Winner Lisa Bird ensure the apprentice’s skills are continually improved which also involves external courses. They are made to feel a part of the organisation and given a wider understanding of issues which affect the business. EON Media Managing Director, Matt Dass on receiving the Young Apprenticeship Programme award said “The ITeC apprenticeship scheme has given us a reliable and effective method of recruiting young September 2005 saw the ITeC open its doors to a to meet up at an event organised and funded by the people and staff with the necessary basic skills and group of young people from two local Hull schools, LSC, held at the KC Stadium. This involved an activity Andrew Marvell Business and Enterprise College revolving around a business, a most enjoyable buffet equally importantly the right attitude to work, as such I and Kingswood High School. lunch and a tour of the Stadium. would highly recommend the scheme to other employers in Hull.” The young people involved embarked on a Young With the new academic year in September 2006, came a Apprenticeship in Administration. The programme renewed determination for the Young Apprentices. The Personal Achiever of the Year 2006 involved quite a heavy framework, which included the: young people are now working towards the final aspects Winner Amy Beadle NVQ Level 1 in Business and Administration, Basic of their framework. Health and Safety and Hull Citizenship Certificates, Certificate in Business and Administration Level 2 and Roberta Coxhead CLAIT at Level I. – Administration Tutor Lisa started at the ITeC in March 2006 on an IT User Computers For Sale said, “This year has been Hull ITeC can supply Apprenticeship. Lisa has been on placement since May In the January of 2006, each ‘young apprentice’ ventured very successful, we have personal and business 2006 with Probe who nominated her for the award. At out on placement for the first time, either working within seen the young people customers with the Probe they have been delighted with the commitment one of the Hull City Council Departments or a private develop their skills which latest technology. For company. Through the support of their workplace will prepare them for the Lisa has demonstrated to improving her skills and further information working to their high standards. Lisa is always punctual supervisors and various members of the ITeC staff, the working world. I would end of the academic year on programme saw our young like to thank everyone and for a quote please and hard working and always maintains a professional people achieving their NVQ Level 1, their Basic Health who has been involved contact: Trevor Stanford image. Lisa has become a very important member of and Safety and Hull Citizenship Certificates. in the training and I Workshop Supervisor the working team. Lisa has already completed 4 units hope the programme Tel: 01482 325576 Email: of her IT User NVQ L2 and is well on target to complete Prior to the schools’ summer break in July 2006 all the will go from strength tstanford@hcctraining. on time. Kathryn her assessor stated “Lisa has been a young apprentices in the Hull area, had the chance to strength.” co.uk Employer Open Day Print & Graphics How well do ITeC On 30th June, we invited Employers, Connexions and Schools Advisors into the ITeC for a ½ day taster communication learners achieve? session. The tutors put together sessions which were The Hull ITeC continually monitors the achievements of ‘hands on’ in order to give the Supervisors and Careers Apprenticeship update apprentices on the various training programmes. There Advisors a taster of the training young people undertake are two main fi gures we are monitored on and they are during their time at the ITeC. Unfortunately this year we have had to close our Printing Apprenticeship programmes due to lack of demand by the achievement of a full Apprenticeship framework The day covered information on the ITeC, Placements, young people and employers in the area. We would like and the NVQ element. A full framework includes the Equal Opportunities, Business Administration, to take this opportunity to thank all employers who have Michael Jordan (above) and Claire Roberts (above) completion of a full NVQ, key skills and in some cases Signmaking, IT, Life Cycle of a Learner and afterwards supported us in the past and wish all our apprentices attended the event and wore the traditional cap and gown a further technical certifi cate. We have maintained our well. We would also like to wish Tony Walters the Print visited the Catering Department for lunch and sticky to be presented with their Advanced Apprenticeship good framework achievement rates for all programmes buns! Tutor/Assessor all the best. He has decided to start a certifi cates. new career away from training and is currently working which remain at over 60% with the national average at with Parks and Gardens in East Park and is thoroughly 53%. A quick mention to the Administration team who The feedback from the delegates has been very positive; “I felt really proud to be part of the fi rst awards enjoying the outdoor life. have worked extremely hard over 2006 to improve the this is something we would like to repeat. If you are ceremony,” said Michael. “It was a very well organised interested in attending our next Employer Open Day or achievement of frameworks to an impressive 86%. event and everybody looked really good dressed in their Employer Taster Day please contact Michelle Hazelwood. Provision is still available in the surrounding areas for The charts below show the achievement fi gures for Printing Apprenticeships through Leeds College of caps and gowns. There were four guest speakers who Signmaking, Administration and IT Apprentices. Technology and the National Printing Skills Centre in came across very well and made some good points

Leicester. For further information please contact Jacky which I’m sure the apprentices will fi nd of use in the Administration Apprenticeship 03 - 04 Jordan. future.” Completion of NVQ National Average Completion of Framework Are you Claire agreed: “I was proud to be part of the fi rst National Average graduation ceremony; it made me feel like my Administration Apprenticeship 04 - 05 Completion of NVQ achievements so far have been recognised. I found the Feeling a Equality and Diversity National Average advice given by the speakers at the event useful to help Completion of Framework National Average me choose my future path.” bit hungry…? (E&D) Administration Apprenticeship 05 - 06 The Lite Bite Diner is part of Hull ITeC but is situated Completion of NVQ This year and every year, Steve Roe, the CFL’s Executive Director, said, “Advanced National Average within the Louis Pearlman Centre and is open to all Completion of Framework Equality & Diversity are a Apprenticeships are tough frameworks to complete, members of the public. The Lite Bite Diner is an ideal National Average top priority for the ITeC. We 10 20 30 40 50 60 70 80 place to provide you and your friends with a meal at requiring commitment and determination. All the continue to chair the HCC % Source: Adult Learning Inspectorate Advanced Apprentices here have proved they had the lunch time, they allow you to enjoy memorable and Training E&D working party, delicious dining, and participate in the training of our skills to succeed.” which meets every 2 months IT Apprenticeship 03 - 04 future chefs, hotel managers and restaurant staff. to share good practice and Completion of NVQ discuss policy. We have YouthYouth EEnterprisenterprise postpost 1616 conferenceconference – National Average The Diner celebrated its fi rst anniversary in August Completion of Framework produced E&D updates every November 2006 National Average 2006. The Diner is open Monday to Friday from 10.30 month for staff, students and Students from all HCC Training until 1.30pm. Our prices vary according to menu IT Apprenticeship 04 - 05 employers. We continue to be an active member of the centres attended a Young Completion of NVQ type and are very reasonably priced. The restaurant National Average Consortium for Learning’s E&D group. EnterpriseEnterprise ‘‘OurOur CCity’ity’ programmeprogramme iinn features specialist menus sourced from small Completion of Framework partnershippartnership withwith tthehe HHullull YYouthouth EEnterprisenterprise National Average independent suppliers and customers can request In addition, we have supported our employers in putting Group and the Hull Events team. The ½ day post 16 IT Apprenticeship 05 - 06 dishes in different portion sizes to minimise wastage. the new Employment Equality (Age) Regulations into event was led by MC Gordon Beastall of Barnstormers Completion of NVQ practice by providing them with copies of the Be Ready National Average Learners on the Hospitality programme work in the newsletter and CD ROM. and included a Business trade fair for the young people Completion of Framework Diner as part of their development and are closely to get advice about starting their own business. The National Average supervised by qualifi ed staff at all times. The learners 10 20 30 40 50 60 We have produced a new version of our E&D policy, conference was part of the third National Enterprise % Source: Adult Learning Inspectorate are taught all aspects of working in a restaurant, called BE FAIR! This is a two page policy, designed to week and was designed to encourage people to consider including the development of menus, cooking introduce the most important aspects of our policy to new starting their own business. SignMaking Apprenticeship 03 - 04 techniques and customer relations. We continually starters in a concise manner. Completion of NVQ evaluate and update the training programme whilst It is the fi rst time that a conference was held for post 16 National Average young people who are on an apprenticeship or on a work Completion of Framework ssupportingupporting andand monitoringmonitoring tthehe llearners.earners. WeWe havehave continuedcontinued toto promotepromote keykey issuesissues byby holdingholding National Average Before entering the diner, learners based learning programme. The conference was not competitionscompetitions aandnd freefree fruitfruit days.days. WeWe hhaveave hhadad a SignMaking Apprenticeship 04 - 05 rreceiveeceive trainingtraining toto developdevelop theirtheir skillsskills numbernumber ofof freefree fruitfruit daysdays andand fruitfruit weeksweeks throughoutthroughout just aimed at giving young people advice and skills about Completion of NVQ in the ITeC’s training kitchen from 20062006 toto helphelp promotepromote healthyhealthy eeating.ating. WWee iintendntend starting their own business but about the skills you need National Average qualifi ed staff. Completion of Framework toto furtherfurther promotepromote healthyhealthy eatingeating tthroughouthroughout to become a good employee. National Average 2007.2007. If you would like further SignMaking Apprenticeship 05 - 06 If you would like more information about starting your Completion of NVQ information on the Lite Bite Diner IfIf youyou havehave anyany queriesqueries oror suggestionssuggestions National Average own business, contact Youth Enterprise on (01482) Completion of Framework oorr jjoiningoining oourur CCateringatering & HHospitalityospitality regardingregarding EE&D,&D, ccontactontact FFionaiona JJoy:oy: programme please contact Sheryl 839479 or visit their Web site: www.youthenterprise.co.uk National Average [email protected]@hcctraining.co.uk 10 20 30 40 50 60 70 GGreendalereendale oror SSaraara TomkinsonTomkinson onon 0148201482 215580.215580. % Source: Adult Learning Inspectorate