Positive Aging 2016 Directory of Programs and Services
Dial when you don’t know where to turn. • ns.211.ca Your Lawtons Pharmacist is just a phone call away.
Amherst 2 Lawrence Street 902-667-8631 Antigonish 133 Church Street 902-863-2015 Bedford 27 Peakview Way 902-835-3191 965 Bedford Highway 902-832-4388 Bridgewater 26 North Street 902-543-7176 Dartmouth 950 Cole Harbour Road 902-435-5600 46 Portland Street 902-466-2419 6 Primrose Street 902-463-2030 121 Ilsley Avenue 902-468-5226 240 Baker Drive 902-462-6935 90 Main Street 902-462-7400 Glace Bay 290 Commercial Street 902-849-7573 Halifax 7071 Bayers Road 902-453-1920 Halifax Shopping Centre 902-454-8686 287 Lacewood Drive 902-443-4446 5991 Spring Garden Road 902-423-9430 5665 Spring Garden Road 902-422-9686 2615 Northwood Terrace 902-453-6886 6155 North Street 902-453-4774 5515 Duffus Street 902-454-7471 Scotia Square 902-429-5436 16 Dentith Road 902-479-1631 Kentville 363 Main Street 902-678-3308 Lower Sackville 665 Sackville Drive 902-865-9393 157-159 Cobequid Road 902-864-5343 Musquodoboit Harbour 8003 #7 Highway 902-889-2223 New Glasgow 810 East River Road 902-752-1860 New Minas 20 Silver Fox Avenue 902-681-7345 New Waterford 3415 Plummer Avenue 902-862-6409 Porters Lake 5228 #7 Highway 902-827-4174 Sheet Harbour 22624 #7 Highway 902-885-2463 Shelburne 115 King Street 902-875-3007 St. Peters 9976 Grenville Street 902-535-2203 Sydney 540 George Street 902-564-8200 Truro 316 Willow Street 902-896-0808 Upper Tantallon 5110 St Margaret's Bay Road 902-826-1441 Westville 1886 Main Street 902-396-5177 Windsor 25 Wentworth Road 902-798-2202 Yarmouth 76 Starrs Road 902-742-1900
Earn AIR MILES® reward miles on your prescriptions! THE #1 CHOICE FOR RETIREMENT LIVING IN ATLANTIC CANADA.
Our modern campuses offeroffer an active and social atmosphere with manmanyy specialspecial events and a longlong list ofof amenities. For those who maymay require some extra help, Parkland Retirement Living offersoffers a continuum ofof service options inin a supportivesupportive environment.environment. It’s about livingliving youryour best life.life.
Winter & Short Term Staycations • Respite Stays • Continuum of Service options
ForFor a personalizedpersonalized tour contact a LifestyleLifestyle Consultant today.today.
Downtown Halifax Clayton Park Dartmouth Dartmouth Expansion Truro Sydney 902.406.8900 902.457.0234 902.405.7275 902.444.8900 902.843.7275 902.270.7275
ParklandRetirementLiving.com It’s like having a Find a location near you pharmacist for a best friend Haliburton – Antigonish MacKay’s – Dartmouth As your locally owned and community-minded pharmacy, 902.863.6060 902.469.4309 we will take the time to help you understand your ...... medication and manage your health. Haliburton – Guysborough Kinley Drug – Lunenburg 902.533.2224 902.634.4437 Personalized Services for You ...... Your PharmaChoice pharmacist is pleased to provide advice for: Ferguson’s – Glace Bay O’Brien’s – Pugwash Medication Reviews and Counselling | Chronic Conditions 902.849.0500 902.243.2551 Compliance or Blister Pack Organizers | Minor Ailments ......
Immunizations & Vaccines | Home Care Solutions Moffatt’s – Halifax Westphal – Dartmouth 902.406.8080 902.434.5585 ......
Moffatt’s – Acadia Moffatt’s – Portland 902.463.7651 902.466.2345 ......
Reynolds – Liverpool Poulain’s – Stellarton 902.354.7101 902.752.3261 ......
City of Lakes – Dartmouth The Passage – Eastern Passage 902.407.3500 902.465.3558 ......
Cobequid – Lower Sackville Village Family – Truro 902.865.3336 902.843.7979 ......
Kyte’s – Dartmouth City Drug – Yarmouth 902.462.4187 902.742.3579 ......
Chisholm’s – Aylesford Capital– Sydney Mines 902.847.3465 902.736.9217
visit: pharmachoice.com | twitter.com/pharmachoice | facebook.com/pharmachoicecanada Contents About this Directory ...... 9 Financial ...... 21 Nova Scotia Department of Seniors ...... 10 Consumer Information and Complaints . . .21 Funding for Positive Aging Projects Financial Aid Programs ...... 22 and Programs ...... 10 Taxes and Tax Credits ...... 24 Group of IX Seniors Advisory Council Insurance ...... 29 of Nova Scotia...... 10 Planning for your General Information ...... 11 Grandchildren’s Education ...... 29
Frequently Called Numbers ...... 11 Housing ...... 30 Information and Referral ...... 12 Housing Nova Scotia—Grants and Loans . .30 Recognition & Scholarships ...... 15 Home Maintenance, Renovations, Driving and Transportation ...... 15 and Environmental Assessments...... 33 Snow Removal for Seniors & Persons with Disabilities ...... 34 Moving/Downsizing Service for Seniors . .34 CLICK on any website address and it will Housing Options ...... 34 open the website on your computer. CLICK on Positive Aging in the footer at the bottom of the page to return to the Table of Contents.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging 3 Health ...... 39 Safety ...... 74 Provincial Health Services ...... 39 Emergency Planning ...... 74 Nova Scotia Health Insurance (MSI) ...... 40 Emergency Medical Information ...... 76 Ambulance Services ...... 40 Personal Emergency Response Systems .76 811—Health Information and Advice ...... 42 Preventing Falls ...... 77 Seniors’ Pharmacare Program ...... 42 Adult Protection ...... 78 Private Health Insurance ...... 46 Seniors Safety Program ...... 80 Addiction Services ...... 46 Police ...... 81 Mental Health ...... 47 Ofƒce of the Fire Marshal ...... 83 Health Screening Programs ...... 49 Human Rights ...... 84 Services for Frail, Disabled, Fraud Awareness ...... 84 or Homebound Seniors ...... 49 Telephone Contact Programs ...... 85 In-Home and Community Meal Programs . .50 End-of-life Issues ...... 86 Health Equipment and Services ...... 52 Managing Your Affairs ...... 86 Federal Government: Aging and Seniors .. .54 Hospice, Palliative Care, and Bereavement . 86 Legal Matters ...... 55 What to Do When Someone Dies ...... 86 Nova Scotia Department of Justice ...... 55 Organizations ...... 90 Legal Information Society of Nova Scotia (LISNS) ...... 55 Societies Act / Registry of Joint Stock Companies ...... 90 Other Legal Resources ...... 56 Seniors’ Councils, Clubs, Vital Statistics and Proof of Age ...... 57 and Centres ...... 90 Leisure ...... 59 Nova Scotia Centre on Aging (NSCA) .....92 Active Living, Recreation, and Sport ...... 59 Group of IX Seniors Advisory Council Computers and the Internet ...... 62 of Nova Scotia...... 92 Leisure and Hobbies ...... 62 Health-Related Organizations ...... 95 Lifelong Learning Opportunities ...... 62 Index of Programs and Services ...... 100 Travel ...... 64 Disponible en français ...... 107 Volunteer Activities ...... 64 Advertisers’ Directory ...... 111 Continuing Care and Long-Term Care ..65 Continuing Care ...... 65 Private Home Care and Home-Support Services ...... 69 Long-Term Care ...... 71
Dial when you don’t know where to turn. • ns.211.ca Positive Aging 4 For more information about this directory please contact the Department of Seniors: Department of Seniors 15th Floor, Barrington Tower 1894 Barrington Street Halifax, Nova Scotia B3J 2A8 Phone: 902-424-0770 Toll Free: 1-844-277-0770 Fax: 902-424-0561 E-mail: [email protected] novascotia.ca/seniors
For Advertising Inquiries Contact: Metro Guide Publishing Phone: 902-420-9943 Fax: 902-429-9058 E-mail: [email protected] metroguidepublishing.ca 2882 Gottingen Street, Halifax, NS B3K 3E2
Printing: Advocate Printing & Publishing For services that come with @Crown copyright, Province of Nova Scotia, 2015. the comfort of home. No part of this publication may be reproduced without written consent of Communications Nova Scotia. While every effort has been made to ensure accuracy, the publisher cannot be held responsible for any errors or omissions that may occur.
Cover and Contents images: Make the right call. CNS Photo Dial 211 for services in your community, Very special thanks to the children who participated including programs for older adults in the YMCA Grand Friends program and to the residents and staff of Camp Hill Veterans Memorial Building at the QEII Health Sciences Centre and to the YMCA of Greater Halifax/Dartmouth. web: ns.211.ca email: [email protected]
Dial when you don’t know where to turn. • ns.211.ca Positive Aging 5 Ê , 7Ê/"7 , * Ê,"9
ÓäÊ >ÊÛiÕiÊÊ ÎÎÎÊ >ÊÛiÕiÊÊ >v>Ý]Ê Û>Ê-VÌ>ÊÊ Î ÊÎ6Î >v>Ý]Ê Û>Ê-VÌ>ÊÊ Î-Êä È
}Ê`ÀiÜÊ/ÜiÀÊÃÊÌÊÞÊÌ iÊ } iÃÌʵÕ>ÌÞÊ 7iViÊÌÊ*>>ViÊ,Þ>i]Ê>v>ݽÃÊÃÌÊ`iÃÀi`Ê ÃÕÀViÊvÊÀiÃ`iÌ>ÊÃÕÌiÃÊÊ >ÞÌÊ*>À]ÊLÕÌÊ>ÃÊ V>ÌÊvÀi`ÞÊLÕ`}°Ê/ ÃÊii}>ÌÊ>ÃÌiÀ«iViÊÜÊ Ì iÊ } iÃÌʵÕ>ÌÞÊÃÕÀViÊvÊÛ}ÊvÀÊÃiÀðÊ/ ÃÊ ÃÌ>`ÊÕÌÊÜÌ ÊÌÃÊ } ʵÕ>ÌÞÊ«ÀiV>ÃÌÊvà ÊÃiÌÊÌÊ £äÇÊÕÌÊLÕ`}ÊÃÊVÃÌÀÕVÌi`ÊÕÌÊvÊVVÀiÌiÊÌÊ ÃÌ>ÌiÊÌÃÊÀV ÊÌiÀÀ°Ê7Ì Ê}À>ÌiÊVÕÌiÀÊÌ«ÃÊ>`Ê iÃÕÀiÊÌ iÊ } iÃÌÊvÀÊvÊÃÕ`«Àv}°Ê7Ì Ê>Ê ÃÝÊ>««>ViÃ]ÊVÕ`}ÊÜ>à iÀ]Ê`ÀÞiÀ]Ê`à Ü>à iÀ]Ê Ã«iVÌ>VÕ>ÀÊÛiÜÊvÊÌ iÊVÌÞ]Ê>`Ê>ʵÕiÌÊÃiÌÌ}]ÊÌ ÃÊ ÃÌÛi]Ê£nÊVÕÊvÌÊvÀ`}iÊ>`ÊVÀÜ>ÛiÊÞÕÊÜÊÊ LÕ`}ÊÃÊ>Ê«iÀviVÌÊëÌÊvÀÊÕÀÊÛi`ÊiÃ°Ê }Ê >ÛiÊ>ÊÞÕÊii`°Ê«>ÀÌiÌÊÕÌÃÊëiV>ÞÊÊ `ÀiÜÊ/ÜiÀÊÃÊÌÀÕÞÊÌ iÊ«iÀviVÌÊ«>ViÊÌÊV>Ê `iÃ}i`ÊLÞÊÃi`Ê>ÀV ÌiVÌÃÊ>`Ê`iÃ}iÀÃ]ÊÜÌ Ê i° >ÊÃâiÃÊVÕ`}]Ê£ÊLi`À]Ê£ÊLi`ÀÊ>`Ê`i]Ê >`ÊÓÊLi`ÀÊÕÌð *i>ÃiÊV>ÊäÓnÎäÇäx£ÊÌÊÛiÜÊ>Ê>«>ÀÌiÌÊÌ`>Þ° *i>ÃiÊV>ÊäÓnn䣣£ÊÌÊÛiÜÊ>Ê>«>ÀÌiÌÊÌ`>Þ° Message from the Message from the Premier of Nova Scotia Minister of Seniors
I’m pleased to present the Positive Aging Thank you for taking the time to explore the Directory for 2016. Positive Aging Directory. The Positive Aging Directory is an important As the Minister of Seniors, I want you to have resource that will help you discover and access quick and easy access to the programs and government programs and community resources services seniors need to lead happy, healthy that focus on active, healthy living and the lives. changing needs of seniors. This directory is produced each year to keep With one of the oldest populations in the you informed about the programs and services country, the Nova Scotia government is working offered in your community. It can help you ˋnd hard to ensure that programs and services are new opportunities for learning, socializing, in place to help seniors, support caregivers and volunteering or being active. strengthen our communities. We know that living an active and engaged Seniors play an important role in keeping our lifestyle is essential for healthy, positive aging. communities strong and vibrant. I believe we The Department of Seniors welcomes your owe it to our parents and grandparents to make comments and inquiries. I encourage you to the necessary investments in our communities stay connected with us by so seniors can get the care and support they visiting us at novascotia.ca/seniors, need to live well. following us on Twitter@NSSeniors, or calling us toll-free at 1-844-277-0770. Sincerely, I look forward to hearing from you.
Honourable Stephen McNeil Premierof Nova Scotia Honourable Leo Glavine Minister of Seniors
Dial when you don’t know where to turn. • ns.211.ca Positive Aging 7 Tell us what you think aDout the 2ositiXe #ging Directory
Is it meeting your needs? What other information you would like to see included? Do you prefer a print or online format? Where you get your copy?
We would love to hear from you!
;ou can ƒnd a short comment card Dound in this directory. We will use your feedDack to improXe neZt year’s edition. ,ust answer the Suestions on the card and drop it into the mail. We’re coXering the postage cost so don’t worry aDout that. If you prefer you can share your thoughts with us at noXascotia.caseniorsdirectory.asp . Thanks for your help. Positive Aging
Dial when you don’t know where to turn. • ns.211.ca Positive Aging 8 About this Directory
Welcome to the 26th edition of Positive Aging at any time. Although the information is thought Directory. It is produced annually by the Nova to be accurate, the Province of Nova Scotia Scotia Department of Seniors. It includes several implies absolutely no warranty for its accuracy, features designed to help ˋnd what you need: completeness or use. This directory is only an Table of Contents – page 3 information guide, and users must refer to the appropriate agencies, organizations and service A list of general topics by page number. providers listed to get the ofˋcial, speciˋc, and Index of Programs and Services – page 100 most up-to-date information. An index of all the organizations, agencies, and The Province of Nova Scotia does not endorse, government departments featured within the recommend or verify any commercial products publication. or private-sector services listed or advertised Index of Advertisers – page 111 in this directory. Consumers should be cautious and ensure that the individuals and companies This symbol indicates that the government they deal with are reputable. See page 21 in department, organization, or agency is this directory for information about the Better able to respond in French to questions and Business Bureau. Any reliance users place on the concerns. information in this directory is strictly at their own risk. The Province of Nova Scotia shall not Ce symbole indique que le ministère, be held liable for any losses or damages related l’organisme ou l’agence du gouvernement to the use of information in this directory. qui offre ce service est en mesure de répondre en français aux questions et aux Contact Service Nova Scotia at préoccupations du public. 1-800-225-8227 or 902-424-7770 to determine whether a business is registered. Note: Since August 2014, the area code must be Advertising dialed for local and long-distance phone numbers. The Nova Scotia Department of Seniors would This guide is reviewed and changed each year to like to thank the advertisers in the directory for help meet your needs. If you have suggestions their support. or comments about this edition of the Positive For more information about this directory Aging Directory, we want to hear from you! please contact: Please send comments to [email protected] or visit our webpage at novascotia.ca/seniors. Department of Seniors Thank you! 15th Floor, Barrington Tower 1894 Barrington Street Endorsement Disclaimer Halifax, Nova Scotia, B3J 2A8 This directory is an information guide and is Phone...... 902-424-0770 limited to the most currently available information Toll-Free ...... 1-844-277-0770 from the other agencies, organizations and service Fax ...... 902-424-0561 providers listed and referred to. This information E-mail ...... [email protected] is supplied for convenience only and may change novascotia.ca/seniors
Dial when you don’t know where to turn. • ns.211.ca Positive Aging 9 Nova Scotia Group of IX Department of Seniors Seniors Advisory Council The Nova Scotia Department of Seniors is the of Nova Scotia provincial government agency responsible for The Department of Seniors consults regularly providing leadership on age-related issues with the Group of IX Seniors Advisory Council to support the inclusion, well-being and of Nova Scotia. The Group of IX is independent independence of older adults. of government and may consult with other The Department works with senior organizations and special interest groups in an organizations and other government effort to be fully informed and representative departments to facilitate the development of of the senior population of the province. The government age-related policies, programs Group of IX has recently had signiˋcant input and services. It conducts research, provides into seniors-related government programs. policy advice and is a source of information The organizations whose elected representatives and referral on matters related to aging. form the Group of IX are: The Department also provides support to • CARP–A New Vision of Aging in Canada communities so that they can increase their own capacity to deliver initiatives that help older • Community Links Nova Scotians enjoy safe and healthy lives. • National Association of Federal Retirees The Department strives to ensure that older • Federation of Senior Citizens and Pensioners Nova Scotians are treated as valued members of Nova Scotia (FSCPNS) of society. The Department also recognizes that • Nova Scotia Government Retired Employees older Nova Scotians may need support to live Association (NSGREA) healthy, independent lives in their homes and • Regroupement des aînées et aînés de la communities. A cornerstone of the Department’s Nouvelle-Écosse (RANE) work is its active support of age-friendly • Retired Teachers Organization of the Nova communities in Nova Scotia. Scotia Teachers Union (NSTU) • Royal Canadian Legion, Nova Scotia/Nunavut Community Planning and Command Program Funding • Section of Senior and Retired Doctors of Doctors Nova Scotia The Department of Seniors offers community development grants that support community For more information about these organizations, organizations and municipalities in enhancing see Organizations, page 90. the social and economic participation of older adults. Please check our website for details regarding current funding opportunities or call the Department of Seniors for more information.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging 10 General Information
Frequently Called Numbers
911 Someone’s health, safety or property is threatened and help is needed right away 811 Non-urgent health care; call to talk to a nurse 711 Message relay service (MRS) for individuals who are hearing and/or speech impaired 611 Telephone repair service 511 Road conditions information service 411 Local directory assistance 311 Halifax Regional Municipality municipal services and information 211 Human, social and community-related information and referral services
Continuing Care Services (Home Care, Long-Term Care, Caregiver Allowance, Adult Protection) ...... 1-800-225-7225 Find a Family Physician ...... 1-855-444-4415 Federal Government General Inquiries ...... 1-800-622-6232 GST Refunds ...... 1-800-959-1953 Home Repair Grants & Loans (by regional ofˋce) ...... See page 30 Housing and Care / Housing Authorities (by regional ofˋce) ...... See page 35 Income Tax (personal tax and volunteer clinics) ...... 1-800-959-8281 Legal Information Society of Nova Scotia (publications) ...... 902-454-2198 Legal Information Line & Lawyer Referral ...... 902-455-3135 or 1-800-665-9779 MSI (Health cards) ...... 1-800-563-8880 Nova Scotia Department of Seniors...... 902-424-0770 or 1-844-277-0770 Old Age Security (OAS), Guaranteed Income Supplement (GIS), and Canada Pension Plan (CPP) (English) ...... 1-800-277-9914 (Français)...... 1-800-277-9915 Pharmacare Program ...... 1-800-544-6191 Property Tax Rebate ...... 1-877-296-9338 Service Nova Scotia (motor vehicles, vital statistics, licences, land registration, consumer services, Provincial Tax Commission) Public Inquiries ...... 902-424-5200 or 1-800-670-4357 Pension Plans: Provincial ...... 902-424-5070 or 1-800-774-5070 Federal...... 1-800-561-7930 Transportation Services (by region) ...... See page 16
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • General Information 11 Information and Referral Shelburne County Seniors’ Services Infoline Seniors’ information services This information line is located at the 211 Nova Scotia Barrington Municipal Administrative Centre. 211 is an information and referral service that helps Toll-free...... 1-800-565-0397 people navigate social and community services Alzheimer InfoLine provided by all levels of government and non- government organizations in Nova Scotia. The The Alzheimer InfoLine is a conˋdential, service is free and offers multilingual, conˋdential province-wide service providing information, service, available 24bhours a day, 7 days a week. support and referral for people with dementia, their families, caregivers, and professionals. The Department of Seniors has partnered with the 211 telephone referral service, which now Phone...... 902-422-7961 handles Senior Information Line phone calls and Toll-free...... 1-800-611-6345 Senior Abuse Information and Referral calls. For all of these calls, please contact 211. Government Information Phone...... dial 2-1-1 in Nova Scotia Public Inquiries–NS Government E-mail ...... [email protected] When you want to know more about provincial ns.211.ca government services, programs, and initiatives, contact Public Inquiries, Service Nova Scotia. Help-line/Outreach Seniors’ Infoline Phone...... 902-424-5200 Pictou County seniors in need may call this Toll-free...... 1-800-670-4357 information line, located at Valley View Villa, Monday to Friday, 9 am–1 pm. Calls received E-mail ...... [email protected] after hours are answered by a recorded message novascotia.ca/snsmr/contact and will be returned during regular hours. Federal Government General Inquiries Phone...... 902-752-8400 When you need information about federal VON Greater Halifax programs and services, new initiatives, or information products, call the toll-free number Seniors Information Line for VON programs or visit the website. This is your primary access and services for seniors in the Halifax Regional point to the Government of Canada. Municipality. Toll-free. . 1-800-O-CANADA (1-800-622-6232) Phone...... 902-454-5755 canada.ca E-mail ...... [email protected] Seniors Canada On-line Chebucto Links–Halifax Service Canada has developed a website Chebucto Links is a community outreach that covers all of the services available to association that endeavours to enable older seniors through various federal and provincial persons to live independently and safely in their departments. community, and to maintain the quality of life they desire. seniors.gc.ca Phone...... 902-422-3525 E-mail ...... [email protected] chebuctolinks.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • General Information 12 Resources for Newcomers The Access to Travel website was spearheaded by Transport Canada in partnership with other YMCA Centre for Immigrant Programs federal government departments, provincial The YMCA of Greater Halifax/Dartmouth offers governments and not-for-proˋt associations. various programs and services for youth, adults, accesstotravel.gc.ca and families who are new to Canada. The YMCA Centre for Immigrant Programs provides an Voyage accessible (VA) inclusive environment to serve our diverse Le site Web offre des renseignements sur les community. services de transports accessibles au Canada 65 Main Avenue, Halifax dans le but de rendre les déplacements Phone...... 902-457-9622 accessibles plus faciles et agréables pour les Canadiens qui ont une déˋcience et les ymcahrm.ns.ca personnes âgées. Ce site Web fournit des Welcome Wagon renseignements sur le transport entre les villes Wecome Wagon provides free information and canadiennes par avion, par train, par traversier gifts to newcomers on behalf of the community et par autobus interurbain; sur les services and civic-minded businesses. de transport locaux; sur l’accessibilité des aérogares; sur le tourisme provincial; sur les Toll-free...... 1-844-299-2466 normes de service, et plus encore. welcomewagon.ca Le développement de ce site Web a été élaboré Resources for Senior Women par Transports Canada, en coopération avec d’autres ministères fédéraux, des Nova Scotia Advisory Council gouvernements provinciaux, et des associations on the Status of Women sans but lucratif. Phone...... 902-424-8662 accesvoyage.gc.ca Toll-free...... 1-800-565-8662 E-mail ...... [email protected] Canadian National Institute for the Blind (CNIB) women.gov.ns.ca CNIB is a registered charity providing community- nsdomesticviolence.ca based support, knowledge, and a national voice Accessibility Information to ensure that Canadians who are blind or partially sighted have the conˋdence, skills, and Access to Travel (ATT) opportunities to fully participate in life. Provides information on accessible cnib.ca transportation across Canada with the aim of making accessible travel an easier and more CNIB Halifax Centre enjoyable experience for Canadians with Phone...... 902-453-1480 disabilities and seniors. This website includes Toll-free...... 1-800-563-2642 information on transportation between Canadian cities by air, rail, ferry and intercity CNIB Sydney Centre bus; local transportation; accessibility of airport Phone...... 902-674-7240 terminals; provincial tourism; service standards, Toll-free...... 1-800-563-2642 and much more.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • General Information 13 Disabled Persons Commission Deaf and Hard-of-Hearing Seniors The Nova Scotia Disabled Persons Commission Deafness Advocacy Association (NSDPC) gives people with disabilities a way to Nova Scotia participate in the provincial government policy- Information, support, referral, and follow-up for making process. The NSDPC advises policy- deaf, hard-of-hearing, late-deafened, and deaf– makers and program developers about the needs blind Nova Scotians. of people with disabilities and the issues and concerns that affect their lives. Phone...... 902-425-0240 TTY/VP ...... 902-425-0119 MacDonald Building E-mail ...... [email protected] 2131 Gottingen St, 5th Floor Halifax, NS B3K 5Z7 Hearing Institute Atlantic Audiology services, including hearing tests, Phone...... 902-424-8280 tinnitus evaluations, and hearing aid ˋttings, Toll-free (in NS) ...... 1-800-565-8280 with free consultations by certiˋed audiologists. TTY ...... 902-424-2667 Halifax, Clayton Park, Bedford, Lower Sackville, Toll-free...... 1-877-996-9954 and Dartmouth disability.novascotia.ca Phone (all locations)...... 902-482-2222 Accessible Parking, Licence Plates, hearinginstitute.ca and Permits Society of Deaf and Hard of Hearing Service Nova Scotia, through the Registry of Nova Scotians Motor Vehicles, distributes accessible parking plates and permits to qualiˋed individuals. The Society develops and manages a range A physician’s referral is required. There is of coordinated programs and services which no charge associated with a permanent or assist deaf, deafened, deaf-blind, and hard- temporary accessible parking permit, which is of-hearing people in breaking down barriers displayed on the rear-view mirror. However, and gaining full access to public and private regular registration fees must be paid in order to services. It provides sign language interpreter place an Accessible Parking Identiˋcation Plate services, computerized transcription services, on a vehicle or motorcycle, and the applicant self-help support groups, information and must be the plate owner and principal operator referral, communication & alerting devices, and of the vehicle or motorcycle. community support. Phone...... 902-424-5851 Halifax Toll-free...... 1-800-898-7668 Phone (voice, TTY) ...... 902-422-7130 novascotia.ca/snsmr/rmv/registration/mobility. E-mail ...... [email protected] asp sdhhns.org
Cape Breton Phone (voice, TTY, fax)...... 902-564-0003 E-mail ...... [email protected] sdhhns.org
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • General Information 14 Help Lines Provincial Volunteer Awards Problem Gambling Help Line (PGHL) On behalf of the Government of Nova Scotia, of Nova Scotia Recreation Nova Scotia coordinates the annual Provincial Volunteer Awards Ceremony and The Problem Gambling Help Line (PGHL) is Luncheon during National Volunteer Week a conˋdential, dedicated, toll-free telephone celebrations. The event serves as a tribute to the service available to all Nova Scotians. Provided voluntary sector and is meant to say thank you by Nova Scotia Health and Wellness, the PGHL to individuals who give so much of their time operates 24 hours a day, 7 days a week. and talents. Contact Recreation Nova Scotia for Toll-free...... 1-888-347-8888 details on volunteer-recognition resources, gifts, TTY ...... 1-888-347-3331 and nomination forms. Phone...... 902-425-1128 Recognition & Scholarships recreationns.ns.ca Congratulatory Messages The Nova Scotia Government’s Protocol Ofˋce Driving and Transportation offers a congratulatory-message service from Licences and Safe Driving the Premier of Nova Scotia to Nova Scotians celebrating 65+ birthdays and 25+ anniversaries Driver’s Licence at ˋve-year intervals. The Protocol Ofˋce will Photo drivers’ licences are issued by Service Nova also, if requested, contact the following ofˋces: Scotia through Access Nova Scotia for the Registry • The Queen (100th birthdays and 60th of Motor Vehicles. The cost to renew a Class 5 anniversaries only) (regular) licence for a ˋve-year period is 80.15. • Governor General of Canada (90+ birthdays Appointments for Seniors and 50+ anniversaries) People with special needs, including seniors, • Prime Minister of Canada may schedule an appointment to renew their • Lieutenant Governor (80+ birthdays and 50+ driver’s licence rather than experiencing anniversaries) possible lengthy wait times. • Members of Parliament Accessible Parking, Licence Plates, • Members of the Legislative Assembly and Permits Requests should be submitted at least six weeks Service Nova Scotia, through the Registry of Motor in advance of the celebration, with the exception Vehicles, distributes accessible parking plates and of the Queen, who requires eight weeks’ advance permits to qualiˋed individuals. A physician’s referral notice. Her ofˋce also requires proof of age or is required. There is no charge associated with a marriage. permanent or temporary accessible parking permit, Zoran Radulovic, Certiˋcate Program Clerk which is displayed on the rear-view mirror. However, Protocol Ofˋce, Halifax regular registration fees must be paid in order to Phone...... 902-424-3692 place a license plate on a vehicle or motorcycle, and the applicant must be the plate owner and principal gov.ns.ca/prot operator of the vehicle or motorcycle. Phone...... 902-424-5851 Toll-free...... 1-800-898-7668 novascotia.ca/snsmr/rmv/registration/mobility.asp
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • General Information 15 Veteran Plates Seniors’ Safe Driving Discount Program Qualiˋed individuals can apply for veteran Funding provided by Transportation and plates by completing the application form and Infrastructure Renewal has made it possible supplying proof of eligibility. A one-time charge for Nova Scotia drivers aged 65 and over who of 5.80 is added to the usual cost of registering hold a valid driver’s licence to receive a rebate your vehicle when you apply for a veteran plate of up to 40 on safe-driving courses every ˋve for the ˋrst time. years. Since many of the organizations offering this program charge 40 or less, seniors usually Driver’s Licence Refunds attend for free. You can request a refund of your driver’s licence Safe-driving courses can help a person to fee if you move out of the province or have understand how aging affects his or her driving stopped driving. Refunds can also be requested skills and to discover ways to make up for these by the estate on behalf of deceased drivers. The changes. Participation is voluntary: seniors do refund will be for the time remaining in the ˋve- not have to take a course to keep their driver’s year period for which the driver has paid, minus licence, and they will not lose their licence as a a 11.90 photo fee and an administration fee of result of this course. The courses are classroom- 15.15. Contact the Registry of Motor Vehicles’ only and do not involve a road test. information line to locate the ofˋce nearest you. Phone...... 902-424-5851 Phone...... 902-424-5851 Toll-free...... 1-800-898-7668 Toll-free...... 1-800-898-7668 novascotia.ca/sns/rmv/safe/senior.asp novascotia.ca/sns/rmv/licence/licref.asp Driver Evaluation Program The Nova Scotia Rehabilitation Centre offers a The War Amps client-centred approach to comprehensive driver evaluations. Evaluations are completed by an Leave a Lasting Gift occupational therapist with specialized training, and all evaluations include both clinical and Audrey You can continue the legacy of “amputees on-road evaluation. A physician’s referral is helping amputees” with required; the form can be downloaded from our a charitable bequest or gift website. in your will. With your help, 1341 Summer Street, First Floor, Halifax The War Amps will continue to meet its commitments Phone...... 902-473-1299 to children like Audrey – nshealth.ca and all amputees – long into the future. Transportation Services by Area/County Annapolis Valley and Area For information about leaving a gift in your will, please contact us. Kings Transit Authority The War Amps Phone...... 902-678-7310 1 800 363-4067 Toll-free...... 1-888-546-4442 [email protected] waramps.ca E-mail ...... [email protected] kingstransit.ns.ca Charitable Registration No.: 13196 9628 RR0001
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • General Information 16 Rural Transportation Association Cape Breton Regional Municipality Phone...... 902-792-1802 Handi-Trans ruralrides.ca This is a shared-ride, door-to-door public Trans County Transportation Society (TCTS) transportation service for registered mobility- impaired residents of seven communities within Trans County Transportation Society isba non- Industrial Cape Breton. proˋt organization providing community- based accessible transportation to residents Phone...... 902-539-4336 of Annapolis County and western Kings cbrm.ns.ca/transit.html County. Transportation is available for medical Transit Cape Breton appointments, social events, shopping, group charters, etc. TCTS also provides a medical Phone...... 902-539-8124 shuttle to Halifax, Bridgewater, andbLunenburg. E-mail ...... [email protected] Phone...... 902-665-1212 cbrm.ns.ca/transit.html E-mail ...... [email protected] Municipality of tcts.ca Chester Transportation Society Antigonish County Community Wheels Antigonish Community Transit Society The Municipality of Chester Transportation Society’s Community Wheels offers The Antigonish Community Transit Society safe, affordable, accessible door-to-door operates a fully accessible ˌex-route transit transportation to all residents of the system around the County of Antigonish and in Municipality of the District of Chester. Local the town of Antigonish. It operates a ˋxed-route service is available for medical appointments, system circling the town every hour. For exact shopping, banking, errands, etc. Trips to routes, fares, and times, please contact the ofˋce Halifax, Bridgewater, Lunenburg or Kentville are or visit the website. available for those who need a ride to medical Phone...... 902-867-0411 appointments/services. Wheelchair-accessible E-mail . [email protected] transportation is available. antigonishcommunitytransit.ca Rides must be booked in advance and are offered on a “pay what you can” basis. Charter service/ Antigonish Seniors CARE Van Society event trips are available at set rates. A safe and reliable bus service within Antigonish Phone...... 902-275-5585 (ask for Sandra) town and county for individuals with mobility difˋculties. Accompaniment is required. Daily, E-mail ...... [email protected] Monday to Friday (evenings and weekends on request). Phone...... 902-863-1855
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • General Information 17 Municipality of Halifax Regional Municipality Clare and Weymouth Area Book-A-Ride Le Transport de Clare Society This service provides transportation to medical Le Transport de Clare Society provides door- appointments in Sackville and its surrounding to-door, safe, affordable, and accessible areas for seniors and those with disabilities. public transportation to seniors, people with Call 24 hours in advance. disabilities, and other residents of Digby County. Phone...... 902-864-5591 Wheelchair-accessible vans and buses. Service disponible en Francais. Charters with 14- or Callow Wheelchair Buses 18-passenger buses available. Call Monday to Callow offers transportation for veterans and Thursday, 8 a.m.–4 p.m. physically challenged groups and individuals in Phone...... 902-769-2477 Nova Scotia; 4 wheelchair-accessible buses. Toll-free ...... 1-888-769-2477 Phone...... 902-422-9433 E-mail ...... [email protected] E-mail ...... [email protected] transportdeclare.ca waltercallow.ca Community Transit—Nova Scotia Colchester County Community Transit—Nova Scotia is a registered Colchester Transportation Cooperative Ltd. (CTCL) provincial non-proˋt organization with the CTCL is a pre-booked individual bus service vision that all Nova Scotians have access to safe, providing bus transportation in Colchester affordable transportation. County. It provides accessible transportation Dodie Goodwin, 902-396-4522 for those in need, but anyone can travel on the buses. Small charters are also available. E-mail ..... [email protected] CommunityTransitNS.ca Phone...... 902-896-7433 E-mail ...... [email protected] Halifax Transit Services for Seniors ctcl.ca Halifax Transit has several services that can assist senior members of our community in Digby County getting to where they need to go and getting Kings Transit home safely, making trips for seniors more See Annapolis Valley and Area, page 16. convenient. Seniors who qualify for free travel should carry proper photo identiˋcation, as the operator may ask for proof of age. Phone...... 311 FRESH SEAFOOD DELIVERED TO YOUR DOOR E-mail ...... [email protected] halifax.ca/transit
Need-a-Lift Transportation Services Inc. Wheelchair-accessible transportation for individuals or groups within the province of Nova Scotia. Visit us online or at one of our locations: Halifax Stanfield International Airport: 902.873.4509 | 5am–8pm daily Phone...... 902-222-LIFT (5438) 757 Bedford Highway: 902.443.0333 | 9am–7pm daily By phone: 1.877.567.1117 E-mail ...... [email protected] needalift.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • General Information 18 TJ’s Van & Car Pool Service Inc. West Hants Dial-A-Ride Door-to-door transportation for appointments, West Hants Dial-a-Ride provides pre-booked airport and hospital. Serving HRM and door-to-door accessible transportation to Nova Scotia. Commercially insured vehicles, residents of Hants County, with priority wheelchair-accessible van. 24-hour notice given to people who are disabled, elderly, or required. disadvantaged. Phone...... 902-402-1555 Phone...... 902-792-1800 E-mail ...... [email protected] hantscountycan.org tjsvanpool.com Kings County VON Greater Halifax Kings Transit Volunteer Transportation Program See Annapolis Valley and Area, page 16. This service provides seniors or adults with a disability in the Halifax Regional Municipality Kings Point-to-Point Transit Society with transportation to health-related Through the community-based transportation appointments, errands, etc. Booking a week in network, this service provides accessible, door advance is required. to door, public transportation for all residents Phone...... 902-455-7433 of Central and Eastern Kings County, including seniors, those with disabilities and others in Hants County need. Transportation to Halifax and other Nova Kings Transit Scotia locations is available daily when required. Bookings require 48 hours notice. See Annapolis Valley and Area, page 16. Phone...... 902-681-2846 East Hants Community RIder E-mail ...... [email protected] The Community Rider helps people of all kppt.ca ages in East Hants and surrounding districts (including Fall River, Oakˋeld, Grand Lake, etc.) overcome transportation barriers in many aspects of their lives. It provides safe, cost- effective transportation for everybody to get to medical appointments, job interviews, classes and skills training, grocery shopping, and personal errands as well as social events, getting together with friends and family, sporting, and after-school activities. There are four vehicles College of (two wheelchair-accessible), plus a group of Dental Hygienists of Nova Scotia committed and trained volunteers who utilize their personal vehicles. Elmsdale Phone...... 902-883-4716 E-mail . [email protected] easthantslearning.com/community-rider
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • General Information 19 Lunenburg County Senior Wheels Association, Bridgewater This association runs an eight-passenger wheelchair-accessible bus within the Town of Bridgewater and up to seven kilometres outside the town limits. The service is offered to seniors (aged 60+) and disabled people of all ages. Sponsored by the Kiwanis Club of Bluenose Golden K. Booking in advance is required. Phone...... 902-543-2255 (answering service)
Pictou County CHAD Transit CHAD Transit provides door-to-door on-demand transit for seniors, disabled, or those who are transportationally disadvantaged. We operate Monday to Saturday from 7 a.m. to 5 p.m. After- hours and charter rates are available. Danny MacGillivray, New Glasgow Phone...... 902-928-1234 E-mail ...... [email protected] NATIONAL ASSOCIATION VON Pictou County OF FEDERAL RETIREES Volunteer Transportation Program Serving retirees from the ranks of: • The Public Service of Canada Phone...... 902-752-3184 ext. 1 • The Canadian Forces • The Royal Canadian Mounted Police • Federally appointed judges Queens County (including their spouses & survivors) VON Queens Assisted Transportation Program FOR LOCAL BRANCH INFORMATION CONTACT: Albert MacKinnon, RSO (Regional Service Officer Nova Scotia) Phone...... 902-354-3297 3044 Kings Road, Sydney Forks, N.S. B1L 1A4 Phone: 902-562-6541 E-mail: [email protected] or visit www.fsna.com Yarmouth County H.O.P.E. Centre Dial-A-Ride service is also a drop-in centre, an income tax service, a Trustee program, and a summer day camp program. Phone...... 902-742-8910 E-mail ...... [email protected]
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • General Information 20 Financial
See also information about home improvement Phone ...... 902-424-5200 grants and loans and the heating assistance Toll-free ...... 1-800-670-4357 program in the Housing section, pages 30-38, novascotia.ca/sns/access/individuals/consumer- and grant programs for active living projects in awareness.asp the Leisure section, page 59. Concerns about Investments Consumer Information The Nova Scotia Securities Commission protects and Complaints investors from practices and activities that undermine their conˋdence in the fairness and Better Business Bureau efˋciency of securities markets. Check out the The Better Business Bureau (BBB) provides For Investors tab on our website to get helpful objective advice, free BBB Business Reviews on investor education resources for seniors. businesses, and educational material on topics If you have concerns about an individual’s or ˋrm’s affecting consumers. BBB can also help seniors activities, please ˋll out our Report a Scam form. avoid becoming victims of fraudbby sharing nssc.novascotia.ca/for-investors warning signs to watch for and tips on how to nssc.novascotia.ca/recognize-and-report-scam protect themselves, and providing information on where to ˋnd help. Debtor Assistance Phone ...... 902-422-6581 This service provides ˋnancial counselling and Toll-free ...... 1-877-663-2363 assistance through legal options under the E-mail ...... [email protected] Bankruptcy and Insolvency Act that may provide bbb.org/atlantic-provinces you with ˌexibility in restructuring and repaying your debt. Consumer Complaints for Service Nova Scotia Regulated Businesses Phone ...... 902-424-5200 If you are concerned about the practices of Toll-free ...... 1-800-670-4357 a person or company you’re doing business with, contact Service Nova Scotia. Our staff novascotia.ca/sns/access/individuals/debtor- can provide education and referrals for assistance.asp consumer issues. The ofˋce is also responsible for legislation that covers many businesses, Nova Scotia 1fƒce of tJe 1mbudsman including cemetery and funeral services, The Ofˋce of the Ombudsman provides an consumer lending (not involving a federally independent review of concerns/complaints regulated bank), door-to-door and telephone respecting provincial and municipal government sales, credit reporting, and debt collection. Staff services. may be able to directly assist you in resolving Phone ...... 902-424-6780 disputes with these businesses. Toll-free ...... 1-800-670-1111 novascotia.ca/ombu
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Financial 21 Employment Eligibility For information about federal programs and You are eligible to receive the rebate if: services such as Social Insurance Number (SIN) • you were receiving either the Guaranteed and Employment Insurance (EI), please contact Income Supplement (GIS) or the Allowance Service Canada. in January of the current year (to ˋnd out if Toll-free ...... 1-800-206-7218 you qualify for the GIS or the Allowance, call Service Canada at 1-800-277-9914) servicecanada.gc.ca canada.ca/ei • you are living in your home at the time you apply for the rebate and continue to reside in Federal Retirement Income Programs your home, AND • Old Age Security • your previous year’s property taxes were paid in full. • Guaranteed Income Supplement • Canada Pension Plan New Applicants For information or application forms for these You can get an application form at an Access pensions or beneˋts: Nova Scotia ofˋce, online, or by calling. Toll-free (English)...... 1-800-277-9914 Complete the application form and return it Sans frais (Français) ...... 1-800-277-9915 with the required documents to Service Nova Scotia. Applications must be postmarked by TTY ...... 1-800-255-4786 December 31. For more information, contact servicecanada.gc.ca Service Nova Scotia. Phone...... 902-424-5200 Financial Aid Programs Toll-free...... 1-800-670-4357 Property Tax Rebate Note: Some exceptions apply. for Seniors Program This program, administered by Service Nova Scotia Department Nova Scotia on behalf of the Department of of Community Services Community Services, is designed to help eligible This department promotes the independence, seniors remain in their homes by providing self-reliance, security, and well-being of the them with an annual rebate on their municipal people it serves. For speciˋc information about property taxes. The program provides eligible housing and home repairs, see page 33. homeowners with a 50% rebate on the municipal Financial Assistance property taxes paid the previous year, up to a maximum of 800 per year. The rebate is always Low-income seniors who have special needs based on the property taxes paid in the previous and no means of paying to have those needs year. The program runs annually, Julyb1– met can apply to see if they qualify for the December 31. Employment Support and Income Assistance Program. All other funding sources must be Please note that some municipalities may explored, including the federal Old Age Security also offer property tax rebates or assistance to (OAS) program and the Guaranteed Income qualifying applicants. Check with your local Supplement (GIS). For more information or to municipality to inquire. discuss your eligibility, contact the Department of Community Services’ ˋeld ofˋce nearest you.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Financial 22 Nova Scotia Department of Community Services East Hants ...... 902-866-597-4515 Head Ofˋce–Halifax Guysborough ...... 902-533-4007 novascotia.ca/coms New Glasgow ...... 902-755-7363 Field Ofƒces Western Region Annapolis ...... 902-532-2337 Central Region Bridgewater ...... 902-543-5527 Cole Harbour ...... 902-435-7472 Digby ...... 902-245-5811 Dartmouth...... 902-424-1600 Hants ...... 902-798-8319 Halifax ...... 902-424-4150 Kings ...... 902-678-6176 Sackville...... 902-869-3600 Queens...... 902-354-2771 Eastern Region Shelburne ...... 902-637-2335 Sydney ...... 902-563-3300 Yarmouth ...... 902-742-0741 Glace Bay ...... 902-842-4000 North Sydney...... 902-794-5110 Emergency Food Services Port Hawkesbury ...... 902-625-0660 Feed Nova Scotia Northern Region Feed Nova Scotia is a charitable organization Antigonish...... 902-863-3213 that helps feed hungry people by collecting Colchester ...... 902-893-5950 and distributing food to more than 150 Cumberland...... 902-667-3336 member agency food banks and meal programs, while at the same time striving to eliminate chronic hunger and poverty through research, TIME TO awareness, and support programs. 213 Bedford Highway, Halifax DOWNSIZE Phone...... 902-457-1900 YOUR HOME? feednovascotia.ca Royal Canadian Naval Benevolent Fund If it is time to stop worrying about your house and start This fund provides grants or loans to regular enjoying retirement, I know just and reserve-force personnel who served in the where to begin. Royal Canadian Navy prior to February 1, 1968, To learn about your real estate or subsequently in the Maritime Command of options, please call me for a complimentary consultation. the Canadian Forces; to Canadian Merchant Navy War Veterans; and to their dependants. Michael Sears 902.225.5050 Financial need is deemed to exist when an [email protected] applicant or dependant is suffering hardship due REALTOR® Bryant Realty Atlantic to a lack of necessities such as food, clothing, shelter, and medical care. RCN Benevolent Fund, Ottawa Phone...... 613- 996-5087 To download my App, Toll-free...... 1-888-557-8777 text MICHAELSEARS to 85377
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Financial 23 Taxes and Tax Credits GST/HST Credit The Goods and Services Tax/Harmonized Sales Personal Income Tax Tax (GST/HST) credit is designed to offset the If you have taxable income in Canada, you will cost of the Nova Scotia HST for individuals and likely have to ˋle an income tax form to calculate families with a moderate or lower income. the amount of taxes you owe. This must be Starting with the ˋling of your 2014 income tax returned to the Canada Revenue Agency (CRA) by and beneˋt return, you no longer have to apply April 30 of the following year. You may also have for the goods and services tax/harmonized sales to ˋle a tax return if you have sold real estate or if tax (GST/HST) credit. The Canada Revenue you have to repay any Canada Pension Plan (CPP) Agency (CRA) will determine your eligibility or Old Age Security (OAS) beneˋts. based on your tax return information and Even if you do not have to ˋle a return, it may be will issue the GST/HST credit to all entitled to your advantage to do so. You may be entitled individuals. to a tax refund, GST/HST credits, the Guaranteed Toll-free...... 1-800-959-1953 Income Supplement (GIS), or the Working Income cra.gc.ca/beneˋts Tax Beneˋt (WITB). You may also be eligible for Province of Nova Scotia beneˋts such as Nova Medical expenses Scotia Affordable Living Tax Credit. You can You can claim the total eligible medical apply for all of these beneˋts by ˋling your tax expenses you or your spouse or common-law return. partner paid for: General income tax returns and guides are • yourself available from your local post ofˋce, or you • your spouse or common-law partner; and can order them from the CRA online or by telephone, starting around mid-February. You • your or your spouse’s or common-law can also ˋle your income tax return online using partner’s child(ren) NETFILE; information on free certiˋed programs Toll-free...... 1-800-959-8281 is available on the CRA website. Filing your cra.gc.ca/medical income tax return via the Internet ensures that your return will be processed quickly, usually Disability Tax Credit within two weeks. The Disability Tax Credit (DTC) is a non- refundable tax credit that helps persons with When calling about your income tax and disabilities, or their supporting persons, reduce beneˋts, have your questions ready, and be sure the amount of income tax they may have to pay. to have your social insurance number (SIN) and You may be eligible for the Disability Tax Credit if: a copy of your last tax return handy. (You may be asked for information from the return to verify • you are blind your identity and protect your security.) • you are receiving life-sustaining therapy, or Toll-free numbers: • you have an impairment that affects one or more of the following basic activities of daily CRA automated information . . .1-800-267-6999 living—walking, speaking, dressing, hearing, CRA individual income tax feeding, eliminating (bowel or bladder and trust inquiries: ...... 1-800-959-8281 functions) or mental functions necessary for cra.gc.ca everyday life.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Financial 24 Applying for the DTC is as easy as 1-2-3. Dependent Disability Credit, Spousal Transfer 1 Complete Part A of Form T2201, Disability Tax Credit, Eligible Dependent Credit, and Inˋrm Credit Certiˋcate, with your basic personal Dependent Credit. information. For more information, refer to your tax guide, 2 Have Part B of Form T2201 completed and speak with a ˋnancial adviser, or contact the certiˋed by your qualiˋed practitioner. Canada Revenue Agency. 3 Send the completed and signed original form Toll-free...... 1-800-959-8281 to the Canada Revenue Agency. cra.gc.ca/seniors The CRA does not charge any fees to process Community Volunteer your form; however, your qualiˋed practitioner Income Tax Program may charge a fee to complete it. The Community Volunteer Income Tax Program Toll-free...... 1-800-959-8281 helps individuals and families with modest cra.gc.ca/dtc incomes and a simple tax situation who need Family Caregiver Amount help to prepare their income tax and beneˋt returns. The clinics are offered free of charge For 2014 and subsequent years, if you have a year-round throughout Nova Scotia. If you dependant with an impairment in physical or would like to offer your services as a volunteer, mental functions, you may be eligible to claim training is provided. For a list of volunteer tax an additional amount of 2,058 for one or more clinics in your area, visit the CRA website or call of the following non-refundable tax credits the toll-free number. (Schedule 1, Federal Tax): • spouse or common-law partner amount Toll-free...... 1-800-959-8281 (line 303); cra.gc.ca/volunteer • amount for an eligible dependant (line 305); Impôt sur le revenu des particuliers • amount for children born in 1996 or later Si vous avez un revenu imposable au Canada, (line 367); and vous devrez alors probablement remplir une • caregiver amount (line 315) déclaration d’impôt sur le revenu pour calculer For more information, refer to your tax guide or le montant que vous devez. Vous devez envoyer contact the Canada Revenue Agency. cette déclaration à l’Agence du revenu du Toll-free...... 1-800-959-8281 Canada (ARC) avant le 30 avril de l’année cra.gc.ca/familycaregiver suivante. Il se peut également que vous deviez remplir une déclaration d’impôt sur le revenu Caregiver Tax Tips si vous avez vendu des biens immobiliers ou If you are a caregiver for a relative, or for si vous devez rembourser des prestations du your spouse’s or common-law partner’s Régime de pensions du Canada (RPC) ou de la relative, who was born in 1949 or earlier or Sécurité de la vieillesse (SV). is dependent on you because of a physical or Même si vous ne devez pas produire de mental inˋrmity, you may be able to claim a tax déclaration, vous auriez peut-être avantage credit called a caregiver amount. The amount à le faire. Vous pourriez en effet avoir droit à of the credit depends on how much you earn. un remboursement d’impôt, au Supplément Caregivers may also be entitled to additional de revenu garanti (SRG), à la Prestation ˋscale tax credits, including the Spousal Credit, canadienne pour enfants (PFCE), à la Prestation
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Financial 25 universelle pour la garde d’enfants (PUGE), à Canada (ARC) déterminera votre admissibilité et la Prestation ˋscale pour le revenu de travail enverra un avis aux personnes qui sont en droit (PFRT), ou à des crédits pour la TPS ou la de recevoir le crédit. TVH. Vous pourriez également avoir droit à Crédit pour la TPS/TVH des prestations de la province de la Nouvelle- Numéro sans frais ...... 1-800-959-1954 Écosse, comme la Prestation pour enfants de arc.gc.ca/prestations la Nouvelle-Écosse et le Crédit de taxe de la Nouvelle-Écosse pour la vie abordable. Vous Frais médicaux pouvez présenter une demande liée à ces Les montants que vous payez pour l’assurance- prestations en produisant une déclaration médicaments de la Nouvelle-Écosse sont d’impôt sur le revenu. considérés, à des ˋns ˋscales, comme des frais Vous pouvez vous procurer les formulaires médicaux. Vous pouvez vous renseigner auprès de déclaration de revenus et les guides de votre pharmacie au sujet des coûts des correspondants à votre bureau de poste ou médicaments prescrits ainsi que des montants les commander de l’ARC par internet ou au que vous devez vous-même débourser. Pour en téléphone à partir de la mi-février. Lorsque vous savoir plus sur le remboursement de vos frais produisez votre déclaration par Internet, celle-ci médicaux, veuillez communiquez avec l’Agence est alors rapidement traitée, généralement dans du revenu du Canada. un délai de deux semaines. Numéro sans frais ...... 1-800-959-7383 Si vous souhaitez obtenir des renseignements arc.gc.ca/medicaux sur votre déclaration et vos prestations, préparez vos questions à l’avance et ayez à Crédit d’impôt portée de main votre numéro d’assurance pour personnes handicapées sociale (NAS) ainsi qu’une copie de votre Le crédit d’impôt pour personnes handicapées dernière déclaration de revenus. (Il se peut (CIPH) est un crédit non-remboursable qui qu’on vous demande certains renseignements permet aux personnes handicapées, ou aux sur votre déclaration aˋn de vous identiˋer et de personnes qui subviennent à leurs besoins, de protéger votre sécurité.) réduire le montant d’impôt qu’elles pourraient Agence du revenu du Canada–Renseignements avoir à payer. Numéros sans frais : Vous pourriez être admissible au crédit d’impôt pour personnes handicapées si vous répondez à Renseignements électroniques .1-800-267-6999 l’une des conditions suivantes: Renseignements sur l’impôt....1-800-959-7383 • vous êtes aveugle arc.gc.ca • vous avez besoin de soins thérapeutiques Crédit pour la TPS/TVH essentiels à votre survie Le crédit pour la taxe sur les produits et services • vous avez une déˋcience qui touche une et la taxe de vente harmonisée (TPS / TVH) vise ou plusieurs des activités courantes de la à compenser le coût de la TVH en Nouvelle- vie quotidienne–marcher, parler, s’habiller, Écosse pour les personnes et les familles ayant entendre, se nourrir, évacuer (fonctions un revenu moyen ou faible. intestinales ou urinaires) ou les fonctions mentales nécessaires aux activités de la vie Débutant avec la production de déclaration de quotidienne. revenus de 2014, vous n’avez plus à demander le crédit pour la TPS/TVH. L’Agence du revenu du
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Financial 26 C’est tout simple. Il sufˋt de suivre les trois Aidants naturels étapes suivantes: Si vous vivez avec un parent, ou le parent de 1 Remplissez la partie A du formulaire T2201, votre époux ou conjoint de fait, et que vous Certiˋcat pour le crédit d’impôt pour êtes né en 1949 ou plus tôt, ou si vous êtes à personnes handicapées en inscrivant vos leur charge en raison d’une inˋrmité physique renseignements personnels de base. ou mentale, le parent en question peut être 2 Demandez à votre praticien qualiˋé de remplir alors admissible à demander un crédit d’impôt et d’attester la partie B du formulaire. appelé « montant pour aidants naturels ». 3 Envoyez la version originale du formulaire Le montant du crédit dépend du revenu de rempli et signé à l’Agence du revenu du l’aidant naturel. Les aidants naturels peuvent Canada. aussi être admissibles à des crédits d’impôt supplémentaires, y compris le montant pour L’ARC n’exige aucun frais pour traiter votre conjoint, le crédit d’impôt pour personnes formulaire; toutefois, votre praticien qualiˋé handicapées, le crédit d»impôt pour montants pourrait exiger des frais pour le remplir. transférés de votre époux ou conjoint de fait, Numéro sans frais ...... 1-800-959-7383 le crédit d’impôt pour personne à charge arc.gc.ca/ciph admissible, ou le montant pour personnes à charge âgées ayant une déˋcience. Montant pour aidants familiaux Pour en savoir plus, reportez-vous au guide Pour 2014 et les années suivantes, si vous avez d’impôt, adressez-vous à un conseiller ˋnancier une personne à charge ayant une déˋcience ou communiquez avec l’Agence du revenu du des fonctions physiques ou mentales, vous Canada. pourriez avoir le droit de demander un montant additionnel de 2,058 pour un ou plusieurs des Numéro sans frais ...... 1-800-959-7383 crédits d’impôt non remboursables (annexe 1, arc.gc.ca/aines impôt fédéral) suivants : Programme communautaire • le montant pour époux ou conjoint de fait des bénévoles en matière d’impôt (ligne 303); Le Programme communautaire des bénévoles • le montant pour une personne à charge en matière d’impôt aide les individus et familles admissible (ligne 305); avec un revenu modeste et une situation ˋscale • le montant pour enfants nés en 1996 ou après simple qui ont besoin d’aide à remplir leurs (ligne 367); déclarations de revenus et de prestations. Les • le montant pour aidants naturels (ligne 315). comptoirs sont offerts gratuitement pendant Pour en savoir plus, reportez-vous au guide toute l’année à travers la Nouvelle-Écosse. Si d’impôt, communiquez avec l’Agence du revenu vous désirez offrir vos services comme bénévole, du Canada. vous aurez accès à la formation. Pour une liste de comptoirs de préparation des déclarations Numéro sans frais ...... 1-800-959-7383 dans votre région : arc.gc.ca/aidantsfamiliaux Numéro sans frais ...... 1-800-959-7383 arc.gc.ca/benevole
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Financial 27 My Account renseignements personnels, 21 heures par jour, If you have a computer and an Internet connection, 7bjours par semaine, aˋn de vériˋer l’état de votre you can set up My Account. My Account connects remboursement d’impôt, conˋrmer le plafond de you to your personal tax and beneˋt information cotisation à votre régime enregistré d’épargne- 21 hours a day, 7 days a week, and allows you retraite (REER), vériˋer votre Prestation ˋscale to check the status of your tax refund, conˋrm canadienne pour enfants ainsi que les crédits de your Registered Retirement Savings Plan (RRSP) la TPS ou de la TVH, modiˋer votre déclaration contribution limit, track your CCTB and GST/HST de revenus ou votre adresse postale, et bien plus credit payments, change your tax return or your encore, en utilisant votre propre ordinateur. Pour mailing address, and much more, using your own utiliser Mon dossier, vous pouvez vous connecter computer. To use My Account, you can log in one de deux manières. Vous pouvez ouvrir une session of two ways. You can use a sign-in partner, such avec un partenaire de connexion, comme votre as your own online banking account. You can also compte bancaire en ligne, ou vous pouvez ouvrir use your personal CRA user ID and password. To une session à l’aide d’un ID d’utilisateur et d’un register or to ˋnd out more, visit the CRA’s website. mot de passe de l’ARC. Pour vous inscrire ou en savoir plus, visitez le site Web de l’ARC. cra.gc.ca/myaccount arc.gc.ca/mondossier Mon dossier WJen ;ou Retire Si vous avez un ordinateur et une connexion A CRA pamphlet, When You Retire, highlights Internet, vous pouvez alors conˋgurer Mon tax topics of importance to retirees. To obtain a dossier. Mon dossier vous permet d’accéder à vos copy, visit the website or call. Toll-free...... 1-800-959-2221 Same old cra-arc.gc.ca/formspubs/tpcs/rtr-eng.html Same old? Vous prenez votre retraite Cette brochure fournit des renseignements getDoing ˋscaux qui pourraient vous concerner quand getInvolved vous serez à la retraite. Pour en obtenir un getLearning exemplaire, visitez le site Web de l’ARC ou
Halifax and Bedford sites appelez. getLiving more Numéro sans frais ...... 1-800-959-3376 with Northwood’s cra-arc.gc.ca/F/pub/tg/p119 Reboom.
reboom.ca [email protected] 902-454-3351
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Financial 28 Insurance Planning for your Hints for Consumers Grandchildren’s Education Before purchasing insurance, it would be wise Registered Education Savings Plan (RESP) to consult a qualiˋed insurance agent or broker Registered Disability Savings Plan (RDSP) who is able to assess your needs and give you If you want to learn more about these, including advice on how to meet those needs. Regardless all eligibility requirements, please contact us. of the type of insurance (Life Insurance, Home Insurance, Health Insurance, Travel Health Toll-free. . 1-800-O-CANADA (1-800-622-6232) Insurance, Automobile Insurance) you are purchasing, it can pay to shop around. Obtain quotes from a number of insurance providers, and compare both the coverage and the price. Ofƒce of the Superintendent of Insurance This ofˋce enforces the Insurance Act and licenses all insurers operating in the province and all insurance agents/brokers, agencies, and adjusters. The ofˋce responds to complaints, inquiries, or information requests about insurance matters but does not settle insurance claims. Phone...... 902-424-6331 E-mail: [email protected] novascotia.ca/ˋnance Insurance Bureau of Canada (IBC) IBC is the national industry association representing Canada’s private home, car, and business insurers. Phone...... 902-429-2730, ext. 228 Toll-free....1-844-2ASK-IBC (1-844-227-5422)
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Financial 29 Housing
Housing Nova Scotia— Provincial Housing Emergency Grants and Loans Repair Program Provides grants of up to 6,500 to lower-income Housing Nova Scotia is the provincial homeowners who cannot afford to carry out government agency mandated to deliver emergency and health-and-safety related innovative strategies that contribute to the repairs to their homes. The income limit on overall health and well-being of Nova Scotians. program eligibility varies depending on the Seniors represent the majority of Housing Nova home’s location and applicant’s household size. Scotia’s clients. The agency delivers home repair/adaptation Senior Citizens’ Assistance Program grant and loan programs to homeowners Provides grants of up to 6,500 to low-income through its four regional ofˋces. It also provides senior homeowners who are at least 65 years affordable housing to more than 12,000 low- of age to carry out necessary health-and-safety income seniors throughout the province. These related repairs to their homes. The income limit properties are managed by its ˋve housing for program eligibility varies depending on the authorities. home’s location and applicant’s household size. Access-A-Home Program Home-Improvement Grants and Loans This program provides grants of up to 5,000 The following grant and loan programs are to low-to-moderate income households who offered through Housing Nova Scotia, and must adapt their homes for wheelchair use. are designed to help low-income seniors and The amount of the grant available depends on families maintain their homes: the applicant’s household income level. The • Provincial Housing Emergency Repair maximum annual income limit for eligibility is Program 39,000. Also, the applicant must submit valid • Senior Citizens’ Assistance Program medical documentation • Access-A-Home Program Emergency Repair Program • Emergency Repair Program Helps low-income homeowners in rural areas • Residential Rehabilitation Assistance Program carry out urgent health and safety related home • Home Adaptations for Seniors’ Independence repairs. Examples include repairs to unsafe wiring • Parent Apartment Program and heating systems and installing new wells and • Provincial Loan and Mortgage Program septic systems. The maximum grant available is • Small Loans Assistance Program 6,000. The income limit for program eligibility varies depending on the home’s location and applicant’s household size.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Housing 30 Residential Rehabilitation Assistance receiving assistance, landlords must agree to Program—Homeowner RRAP limit future rental increases for a period of time. Provides a forgivable loan of up to 16,000 to For homeowners, income limit for program help low-income homeowners make repairs so eligibility varies depending on the location of that their homes will meet minimum health the home and applicant’s household size. and safety standards. The amount of assistance Home Adaptations for Seniors’ available depends on the cost of the repairs. Independence The income limit for program eligibility HASI provides ˋnancial assistance of up to varies depending on the home’s location and 3,500 to modify/adapt the homes of low- applicant’s household size. income adults who are at least 65 years of age to Disabled Residential Rehabilitation enable them to continue to live independently Assistance Program–RRAP for in their own homes. Assistance is available to Individuals with Disabilities low-income senior homeowners or to landlords The program provides assistance to modify who provide affordable rental housing to low- homes occupied or intended to be occupied by income seniors. For homeowners the income persons with disabilities. Assistance is available limit for program eligibility varies depending on to low-income homeowners and landlords the home’s location and applicant’s household who provide affordable housing to low-income size. The assistance is a one-time non-repayable households with disabilities. Maximum contribution. assistance available is 16,000 for homeowners and 24,000 per rental unit for landlords. Upon
At The Berkeley, experience quality comfort and care in a safe and supportive community. Choose from a full suite of stress-free services, events and amenities or simply relax as you plan your next outing with friends. Discover the best in health and wellness, balanced with privacy and independence. When you’re at The Berkeley, you’re at home. Love Where you Live
www.theberkeley.com /TheBerkeleyNS
The independence you want, with the assistance you might need. That’s The Berkeley.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Housing 31 Provincial Loan and Mortgage Programs For more information on the home improvement programs, visit or contact the regional or district Parent Apartment Program housing ofˋce nearest you (listed below). (This program involves a repayable loan.) housingns.ca/programs-and-services Provides low-interest loans to homeowners for additions or renovations to a single Regional/District Housing Ofƒces detached dwelling to create affordable housing Eastern Regional (Cape Breton) Ofƒce accommodation for senior family members. The maximum loan available is 25,000 and Provincial Building, 360 Prince Street the maximum repayable term is 10 years. The Sydney, NS B1P 5L1 senior or seniors must be 50 years of age with a Toll-free...... 1-800-567-2135 combined income of 20,000 or less. Phone...... 902-563-2120 Small Loans Assistance Program Fax ...... 902-563-2370 (This program involves a repayable loan.) Northern Regional Ofƒce Provides low-interest loan assistance to help 7 Campbell’s Lane low to modest income homeowners to undertake New Glasgow, NS B2H 2H9 home repairs/renovations. The applicant’s gross annual household income must be less than Toll-free...... 1-800-933-2101 35,000 and the maximum loan available is Phone...... 902-755-5065 20,000. Fax ...... 902-752-7133
Truro District Ofƒce 60 Lorne Street Truro, NS B2N 3K3 Toll-free...... 1-866-525-5454 Phone...... 902-893-5999 Fax ...... 902-893-5609
Central Regional Ofƒce 2131 Gottingen Street, 5th Floor PO Box 2462 Halifax, NS B3J 3E4 Toll-free...... 1-800-774-5130 The choice was easy for Doug Phone...... 902-424-5110 Doug wanted to stay at home and realized he could Fax ...... 902-424-2091 use a bit of help. His son found Northwood offered the best solutions. When it comes to helping people like Western Regional Ofƒce Doug, Northwood cares. 101 Magee Drive PO Box 1000 Middleton, NS B0S 1P0 Learn more about how Northwood can help someone you know: www.nwood.ns.ca Toll-free...... 1-800-564-3483 Phone...... 902-825-3481 Fax ...... 902-825-6560
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Housing 32 Bridgewater District Ofƒce harmful effects of faulty oil tanks, wells and 99 High Street, 1st Floor septic systems. Bridgewater, NS B4V 1B8 Toll-free...... 1-866-500-3427 Toll-free...... 1-800-564-3483 Heating Assistance Rebate Program Phone...... 902-825-3481 The Heating Assistance Rebate Program helps Fax ...... 902-825-6560 lower-income Nova Scotians with the cost of home heating. This program is for residents Home Maintenance, who pay a heating bill at their current address Renovations, and and: Environmental Assessments • are living alone, with an income of less than 27,000 Energy 7se in tJe Home • live with others, and have a combined income HomeWarming offers no-charge energy of less than 42,000 assessments and home upgrades to income- • receive Income Assistance from the qualiˋed homeowners. If we discover that upgrades Department of Community Services, OR will help reduce your heating and power bills, we • receive the Guaranteed Income Supplement will install them at absolutely no cost to you. For an application please visit the website or call. Contact us today to see if you qualify for Toll-free...... 1-800-670-4357 HomeWarming. homeheatinghelp.ca Toll-free...... 1-877-434-2136 homewarming.ca
La consommation d’énergie à la maison Mention HomeWarming offre sans frais des évaluations this ad to get 1 month free! énergétiques et des améliorations pour la maison aux propriétaires au revenu admissible. Si nous découvrons que des améliorations permettront de réduire vos factures de chauffage et d’électricité, nous allons les installer sans aucun frais pour vous. Contactez-nous aujourd’hui pour voir si vous vous qualiˋez pour HomeWarming. Appelez au ...... 1-877-434-2136 ou visitez homewarming.ca Our service saves lives ©ä c{zywäWwä~wä z{äw|{Bä{yä<ä{wy{ä ä |äz Environmental Home Assessment Program ©ä W wyä\wäZ{{y Bäi {äi{ BäX{zäWwBä The Nova Scotia Department of Environment ä fäZ{{Bäwzä { offers a free program to educate rural residents ©ä Wwy{ä~ä|z} ©ä f zäd wäiy w about proper maintenance of their septic ©ä YwäOFHCJOHCIIJLä ä system, water well and heating oil tank. An ä GCNFFCJLGCIIJL Environmental Home Assessment helps Learn more about how Northwood’s in home solutions can help homeowners protect their families’ health, save someone you know: northwoodintouch.ca money, and protect the environment from the
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Housing 33 Snow Removal for Seniors Housing Options & Persons with Disabilities Co-operative Housing The snow removal program is available Housing co-operatives provide not-for-proˋt to seniors (65 years of age or older) and housing for their members (residents). Some persons with disabilities in Halifax Regional co-op households pay a reduced monthly rent Municipality. The program applies to residential (housing charge) geared to their income. Other properties only—commercial properties are households pay the full monthly charge based ineligible. on cost. This program is NOT available to landlords. Co-operative Housing You must reside in a single dwelling home that Federation of Canada you own or rent. Nova Scotia Ofˋce The total gross household income of all people Phone...... 902-423-7119 living on the premises must not exceed 30,000. Toll-free...... 1-866-213-2667 How it Works: E-mail ...... [email protected] The program offers assistance to clear snow chfcanada.coop from front and back steps, walkways, and access to fuel tanks. In the former city of Halifax, this Seniors’ Housing includes abutting sidewalks where snow removal Seniors’ Housing provides adequate, affordable is the responsibility of the homeowner. NOTE: rental housing for low-income seniors and Application for the program ends on December 1 individuals in need. This government-owned OR earlier if the program reaches full capacity. housing is sometimes called seniors’ public housing. The units are located throughout Nova Phone...... 902-483-3678 Scotia. The units are self-contained and include a stove, refrigerator, heat, and hot water, and Moving/Downsizing some units are designed for those with physical Service for Seniors disabilities. The rent charged is based on the tenant’s total annual household income. To qualify, H2O Happy 2 Organize an individual or their spouse must be at least 58 Phone...... 902-818-4H2O (4426) years of age. For further information about seniors’ E-mail ...... [email protected] housing, contact your local housing authority. See happy2organize.com the listing of housing authorities on this page. In addition to the traditional rental units, Seniors Transitioning Services Inc. there are two other types of Seniors’ Housing: Phone...... 902-221-6585 enriched and supportive housing. E-mail ...... [email protected] Enriched Housing consists of Seniors’ Housing seniorstransition.ca projects that are connected directly to a nursing home. Tenants are able to purchase services Space to TJrive (e.g., meals, housekeeping, personal care, and Phone...... 902-677-2323 medication administration) from the adjoining E-mail ...... [email protected] nursing home. Tenants are placed in enriched housing based on their need for affordable spacetothrive.com housing in association with services, but they
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Housing 34 must be capable of independent living. To Cobequid Housing Authority qualify, applicants must meet the eligibility /ain Ofƒce criteria for Seniors’ Housing. 9 Church Street Supportive Housing provides a live-in Truro, NS B2N 3Z5 attendant who provides residents with some Toll-free...... 1-877-846-0440 assistance or referrals. Phone...... 902-893-7235 These two projects were created under unique Fax ...... 902-897-1149 circumstances. For example, the Truro project involved funds provided through an individual’s Amherst Ofƒce estate. The housing project is managed by the 144 Victoria East Cobequid Housing Authorities in Truro. PO Box 753 Cape Breton Island Housing Authority Amherst, NS B4H 4B9 Toll-free...... 1-800-934-2445 /ain Ofƒce Phone...... 902-667-8757 18 Dolbin Street Fax ...... 902-667-1686 PO Box 1372 Sydney, NS B1P 6K3 Toll-free...... 1-800-565-3135 Phone...... 902-539-8520 Fax ...... 539-0330
Inverness Ofƒce 15999 Central Avenue, Mabou PO Box 91 Inverness, NS B0E 1N0 Toll-free...... 1-800-565-2955 Phone...... 902-258-2955 Fax ...... 258-3644
Port HawkesDury Ofƒce 218 MacSween Street, Suite 21 Port Hawkesbury, NS B9A 2J9 Toll-free...... 1-877-841-8444 Phone...... 902-625-5402 Fax ...... 625-5403
Glace Bay Ofƒce 24 Oceancrest Drive PO Box 250 Glace Bay, NS B1A 5V4 Phone...... 902-842-4250
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Housing 35 Western Regional Housing Authority Home /ain Ofƒce is where the 25 Kentucky Court Heart is. New Minas, NS B4N 4N1
Your new home can offer the Toll-free...... 1-800-441-0447 independence you desire, with the Phone...... 902-681-3179 amenties that make downtown Fax ...... 902-681-0806 living enjoyable. You choose the service options that you /iddleton ofƒce want and we look after 101 Magee Drive, Box 1000 the rest. Follow your Middleton, NS B0S 1P0 heart to Northwood for Retirement Living Toll-free...... 1-800-564-3483 that’s all about you! Phone...... 902-825-3481 Call Michelle at 902-454-3324 Fax ...... 902-825-6560 to arrange a viewing. ;armouth ofƒce 10 Starrs Road, 2nd Floor Yarmouth, NS B5A 2T1 Toll-free...... 1-800-306-3331 nwood.ns.ca Phone...... 902-742-4369 Fax ...... 902-749-1258 Eastern Mainland Housing Authority Bridgewater ofƒce /ain Ofƒce 99 High Street, Bridgewater, NS 7 Campbell’s Lane B4V 1V8 New Glasgow, NS B2H 2H9 Toll-free...... 1-888-845-7208 Toll-free...... 1-800-933-2101 Phone...... 902-543-8200 Phone...... 902-752-1225 Fax ...... 902-527-1357 Fax ...... 902-752-1315 Housing Authority Boards Metropolitan Regional Housing Authority Each of the ˋve housing authorities has a board /ain Ofƒce that includes a tenant representative. These MacDonald Building boards are responsible for tenant and applicant 2131 Gottingen Street, 5th Floor related issues and complaints. Normally, tenants and applicants will attempt to sort out their Halifax, NS B3K 5Z7 concerns with housing authority staff. However, if Toll-free...... 1-800-565-8859 either party is dissatisˋed with the staff decision, Phone (24-hour switchboard) . . . 902-420-6000 they may appeal it to the board. All requests for Phone (for applications)...... 902-420-6017 an appeal can be addressed to the chairperson of Fax ...... 902-420-6020 the respective housing authority listed.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Housing 36 Assisted-Living Facilities Cape Breton Region These privately owned facilities are designed Parkland Cape Breton to meet the needs of independent seniors 118 Kenwood Drive, Sydney who require accommodation and access to Phone...... 902-270-7275 services such as meals, housekeeping, laundry, E-mail ...... [email protected] care assistance, recreation programs, and ˋtness facilities. The homes are not licensed. experienceparkland.com Accommodation and service fees vary. South Shore Region Metro Region Drumlin Hills Enriched Living Apartments The Berkeley Retirement Residences Seniors’ independent living facility with Independent retirement living for seniors that enriched living options; formal dining room, also offers a continuum of care in response to craft room, work shop, hair salon, library, guest life’s changing needs. suite, garden areas, activities and more. Phone...... 902-802-0346 558 Glen Allan Drive, Bridgewater E-mail ..... [email protected] Phone...... 902-530-3901 theberkeley.com E-mail. [email protected] atlanticbaptisthousing.com Parkland at the Lakes 82 Baker Drive, Dartmouth Ridgewood Assisted Living and Care Phone...... 902-404-4161 Flexible, customized care to meet your needs as you age. Highly trained and qualiˋed staff. E-mail ...... [email protected] Month-to-month leases. experienceparkland.com Partners with Veteran Affairs, most insurance Melville Heights (Halifax) companies, and Home Care. Phone...... 902-477-3313 372 Aberdeen Road, Bridgewater Northwood (Halifax) Phone...... 902-543-9304 Options for affordable retirement living. E-mail ...... [email protected] Phone...... 902-454-3324 RidgewoodBridgewater.ca nwood.ns.ca Shoreham Village Home for Special Care Parkland at the Gardens 50 Shoreham Village Crescent, Chester Retirement living in the heart of the city with Phone...... 902-275-5631 independent, assisted, and enriched service lines E-mail..... [email protected] all in one building with amenities such as a spa, shorehamvillage.com golf simulator, movie theatre, and wine bar. 5732 College Street, Halifax Valley Region Phone...... 902-406-8900 Orchard View Apartments (Berwick) E-mail ...... [email protected] c/o Grand View Manor parklandretirementliving.com/locations/nova- Phone...... 902-538-3118 scotia/parkland-at-the-gardens
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Housing 37 1 in 3 seniors will fall this year, is your mom or dad at risk?
We can help!
• In-Home Physiotherapy and Occupational Therapy • Cane & Walker Prescription • Falls Prevention & Safety Assessments • Balance & Strength Exercises
balanceCall assessmenttoday for a HelpingHeHelpping SeniorsSSeniniors LiveLiLivee HealthyHeaalltthhyy & FuFulfillinglfilliing LiLivesves
Visit our website for a free report on preventing falls: Call 902-404-4200 www.PhysioCareAtHome.com
Boarding Homes Residential Tenancies Act Some private homes provide accommodation, Tenancy disputes between landlords and tenants meals, and support services to seniors. They are can be resolved by staff at Service Nova Scotia not licensed to provide care and are unregulated. through mediation or a hearing. Disputes Before deciding if one of these facilities is right may involve the return of security deposits, for you, consider visiting the home to view the unpaid rent, the condition of an apartment, accommodations. Find out about the services it discontinuance of services, or other items offers and its fees. outlined in the Residential Tenancies Act. Instead of living in a boarding home, many Condominiums are also registered with the seniors choose to live in a care facility licensed department. If you have a concern about the by the Province of Nova Scotia. Call the declaration, by-laws, and rules governing your Continuing Care toll-free line for a consultation condominium unit, contact your condominium about placement in a facility that participates in corporation’s Board of Directors. If further the Department of Health and Wellness’ single- assistance is required, you can contact Service entry access system for Continuing Care. Nova Scotia. Toll-free...... 1-800-225-7225 Phone...... 902-424-5200 Toll-free...... 1-800-670-4357
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Housing 38 Health
Provincial Health Services Community Health Boards (CHBs) Within Nova Scotia, Community Health Boards The Nova Scotia Government is committed to (CHBs) participate in and support community- ensuring that everyone in Nova Scotia has access based health promotion, prevention, and to a quality health-care system that is both education initiatives as part of the provincial innovative and sustainable. health authority’s health services business Nova Scotia Department plan. Using a community engagement and of HealtJ and Wellness consultation approach, CHBs work to assess local population health trends, issues, and The Department of Health and Wellness priorities.bThrough this work they also supports programs and services that protect develop community health plans to help guide and promote health and treat illness for Nova improvement of the overall health of the Scotians and their families. community. As well, CHBs advise the provincial Nova Scotia Department of Health and Wellness health authority on local perspectives and share Barrington Tower information and feedback from the community 1894 Barrington Street, PO Box 488 level. CHBs are made up of volunteers who Halifax, NS B3J 2A8 work with people in their communities and the provincial health authority to build healthier Phone...... 902-424-5818 communities. Toll-free...... 1-800-387-6665 Nova Scotia Health Authority Find-a-PJysician Information Line 90 Lovett Lake Court The Department of Health and Wellness Halifax, NS B3S 0H6 provides a directory to help Nova Scotians ˋnd a Toll-free...... 1-844-491-5890 family physician who is taking new patients. nshealth.ca Phone...... 902-424-3047 Toll-free...... 1-877-731-1931 IWK Health Centre novascotia.ca/dhw/physicians 5850/5980 University Avenue PO Box 9700 Nova Scotia HealtJ AutJority IW- HealtJ Halifax, NS B3K 6R8 Centre and Community HealtJ Boards Phone...... 902-470-6921 Nova Scotia Health Authority iwk.nshealth.ca and IWK Health Centre Within the province, the Nova Scotia Health Authority and the IWK Health Centre manage the delivery of hospital and community-based care and health services. nshealth.ca iwk.nshealth.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 39 Nova Scotia Health Insurance Lost or Stolen Cards (MSI) There is a 10 charge to replace a lost or stolen health card. Visit or contact the MSI ofˋce at the Nova Scotia’s health insurance plans, generally address and phone number listed below. referred to as Medical Services Insurance (MSI), provide eligible residents with coverage for Change of Address medically required hospital, medical, dental, and It is in your best interest to ensure that MSI has optometry services, with some restrictions. your most up-to-date contact information and The pamphlet Insured Health Services in Nova mailing address. If your address changes, you Scotia provides detailed information about should contact MSI. eligibility, registration, and the plans themselves. Medical Services Insurance (MSI) Copies are available from the MSI ofˋce. PO Box 500 Eligibility Halifax, NS B3J 2S1 To be eligible for insured health services under Phone...... 902-496-7008 the health insurance plans, you must be Toll-free...... 1-800-563-8880 • a Canadian citizen or legally entitled to E-mail ...... [email protected] remain in Canada novascotia/dhw/msi • a permanent resident of Nova Scotia • ordinarily present in Nova Scotia for at least Ambulance Services 183 days in any calendar year You are highly advised to call 911 for an People moving to Nova Scotia from elsewhere in ambulance for medical emergencies. Payment Canada may become eligible for insured health plans and ˋnancial hardship-based appeals are services programs on the ˋrst day of the third available, so don’t let the cost of an ambulance month following the month in which they become prevent you from calling 911. It can make the a resident of Nova Scotia. During this waiting difference between life and death. period, they would continue to receive coverage from their former province of residence. It is their If your ambulance bill is related to a motor responsibility to contact that province to ensure vehicle accident or work-related injury, you will that their coverage is continued for that period. be billed as Third Party Insured, and you must submit your bill to your insurer for payment. People from outside Canada who are establishing permanent residence in Nova Scotia may apply Ambulance fees are not a provincially insured service; for coverage. Contact the MSI ofˋce for details. anyone who travels outside Nova Scotia is strongly You can register through the MSI ofˋce by phone advised to purchase travel insurance to cover or in person. ambulance fees incurred in other provinces/countries.
ABOUT The Health Association Health Association Nova Scotia is a not-for-profi t, non- government, member-based service association for a wide variety of health and health-related organizations. Since our establishment more than fi y years ago, we have provided LOCAL EXPERT SUPPORT expertise, high-quality, high-value services and support that our members can trust. 1-866-453-3388 Visit www.healthassociation.ns.ca www.wilsonssecurity.ca to learn more.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 40 Ambulance Fees The following fees are subject to change Medically Essential Inter-facility without notice: Transportation Transportation
Most Nova Scotians with a valid health card 146.55 0.00
Non-Nova Scotians 732.95 0.00
Non-Canadians & new Canadians 1,099.35 1,099.35
People who are third-party insured 732.95 732.95 (This includes people in a motor vehicle accident, covered by Worker’s Compensation, or the federal government.)
Nova Scotians who are mobility-challenged 108.95 N/A
Fee to transport nursing home and residential 54.50 0.00 care facility residents to hospital
EHS recognizes that not everyone can afford For additional information regarding Ground ambulance fees; that’s why they have the Ambulance Service Fees, please consult the Ambulance Fee Assistance Program. If an Ambulance Fee Regulations. ambulance fee will create ˋnancial hardship, EHS can offer you a repayment schedule. If you aren’t able to pay your bill because you don’t have enough income, you can apply to have the fee waived. You Helping you. must do this within 90 days of the date on the bill. Please note that we base that decision on Statistics Live your life. Canada’s Low-Income Measure. Get the support your loved ones We’re specially trained to need and the peace of mind help with Alzheimer’s and For more information, please call the EHS billing you need – for a few hours a dementia, diabetes, acquired ofˋce. month or around the clock, at brain injury and end of life home or in a long-term care care. We’ve been helping Phone...... 902-832-8337 or retirement community. families like yours since 1984. Toll-free...... 1-888-280-8884 Services include: • Personal Care novascotia.ca/dhw/ehs • Home Making • Nursing Appeal Process • Accompanied visits • Caregiver Relief If you feel you have been billed incorrectly or • Foot Care have an issue with the service you received, 902-454-2571 you should discuss the matter with the EHS 1-877-454-2571 billing ofˋce. If the issue cannot be resolved by the billing administrator, you can make a www.wecare.ca formal appeal. Appeal packages can be obtained through the EHS billing ofˋce.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 41 811—Health Information Seniors’ Pharmacare and Advice Program 811 gives you 24-hour access to non-emergency The Nova Scotia Seniors’ Pharmacare program is a health information and advice. Registered provincial drug insurance plan that helps members nurses will give you the information you need with the cost of their prescription drugs. to help you decide what care you need and If you qualify for membership and choose to join, to provide reassurance regarding all kinds of you pay an annual premium, which is based on general health issues and questions. Advice and your household income, and an annual copayment information may include a recommendation to either at the pharmacy or paid directly to the see your doctor or visit your local emergency program. Both of those amounts have an annual department. You can also get the answers to maximum. The government covers the rest of the health questions and concerns, and nurses can costs for your beneˋts under the program. provide you with information about services Once you are enrolled, your Nova Scotia Health that are available in your community. Card becomes your Pharmacare Card. Some examples of when to call 811: What is covered? • You have a question about a health issue. The program covers a list of drugs and supplies • You want to know if a rash needs medical that you get at Nova Scotia pharmacies. The attention. drugs and supplies covered are listed in the Nova • You need to know if a hot or cold compress is Scotia Formulary, which is updated regularly better on a sprain. based on advice from an expert committee of • You want to know what resources are available pharmacists and physicians. in your community to provide help with Certain drugs may need special approval before special diets, nutrition planning, or how to they are covered. Ask your health care provider, quit smoking. your pharmacist, or one of our customer service • You want to know if your change in sleep representatives for more information about pattern needs medical attention. whether your prescription is covered. • You need to know if a cat scratch requires an updated Tetanus shot. How do I become a member? If you or a family member cannot not speak To be eligible, you must English, 811 can provide services in French • live in Nova Scotia and many other languages. Services in other • have a valid Nova Scotia Health Card languages are offered through a third-party • be 65 years old interpretation service and include, but are not You will automatically receive a Seniors’ limited to, Arabic, Farsi, and Cantonese. Reliable Pharmacare program information package two information about health topics that interest to three months before your 65th birthday. you is also available online in both English and To join the program, complete and return the French. application within 90 days of the ˋrst day of Phone (in Nova Scotia) ...... dial 8-1-1 the month in which you turned 65. For example: Hearing-impaired (TTY)...... dial 7-1-1 if your birthday is January 19th, you must 811.novascotia.ca complete and return your forms by April 1st. If you enrol right away, your coverage starts on the ˋrst day of the month in which you turned 65.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 42 Using the example birthday above, your coverage 40,000, your premium will be reduced from the would start January 1st. annual maximum of 424. If you enrol after age 65 your eligibility date is To help you calculate your premium go to determined by the date when you register. Learn novascotia.ca/seniorspharmacare. more in the section “What if I didn’t apply when There are two ways to pay your premium: I was eligible”. • You can pay the full amount all at once by New to Nova Scotia? You can enrol in the cheque, online banking, Visa, or MasterCard. program once you have applied for and received • You can make monthly payments by electronic your Nova Scotia Health Card. You must enrol funds withdrawal from your bank account, within 90 days of the ˋrst day of the month in cheque, online banking, Visa, or MasterCard. which you received your health card. Annual Copayment What does it cost and how do I pay? All members in the program must pay a Members pay for the program in two ways: copayment, even if you don’t pay a premium, or through an annual premium paid directly to the if you have a reduced premium. program, and a copayment paid at the pharmacy The copayment is 30 per cent of the total cost or directly to the program. of each prescription. For example, if the total Annual Premium cost of your prescription is 50, you will pay When you enrol, your premium is calculated 30bper cent, which would be 15. The balance is based on your income and the number of charged directly to the program. months remaining in that program year (April The maximum annual copayment is 382. Once 1st–March 31st). Each year after, in February or you have paid that much in a year, you will not March, you will receive an information package have to pay any more until the next program to renew your coverage. Your premium may year. The program year is from April 1–March change as your income changes. 31. You can contact the Pharmacare ofˋce to get The maximum annual premium any senior will your copayment balance at any time. pay is 424. Depending on your income, you may There are two ways to pay your copayments: pay a reduced premium or no premium at all. • When you have your prescription ˋlled, you If you receive the Guaranteed Income Supplement can pay the 30 per cent copayment on each (GIS), you do not have to pay a premium unless you prescription to the annual maximum of 382.; or have an outstanding balance from the previous year. • You can pay the full annual maximum (382) Pharmacare will conˋrm with Service Canada that directly to the Seniors’ Pharmacare Program you receive the GIS, or we may ask you to provide by completing the Copayment Options Form. that conˋrmation. You will be advised if you have to Copayments paid directly to the program must contact Service Canada to provide that conˋrmation. be paid by the same method and schedule as any premiums paid to the program. For example, if Income Levels you pay your premium monthly, you would also Single Seniors: If your annual income is below 22,986, pay your direct copayment monthly. you will not pay a premium. If your annual income is Please note: Be sure to review your annual prescription between 22,986 and 35,000, your premium will be costs before you decide to pay the full copayment reduced from the annual maximum of 424. amount to the program. If you choose to pay the annual Couples: If your joint annual income is below maximum copayment directly to Pharmcare, and your 26,817, you will not pay a premium. If your actual copayments would have been less for that year, joint annual income is between 26,817 and you will not be reimbursed any unused portion.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 43 Income Tax The penalty means you have to You can claim the amount you pay in copayments • wait 90 days for your coverage to start once and annual premiums on your income tax as you are accepted into the program; and medical expenses. Tax receipts are sent out every • pay one-and-a-half times your assessed February. You can ask for more information at premium for the ˋrst ˋve program years. your pharmacy about your prescription expenses The penalty is in place to encourage you and all and details of your out-of-pocket expense. For seniors to join the program as soon as you are eligible. further information regarding how to claim these expenses, please contact Canada Revenue Agency Who is not eligible? at 1-800-959-8281. You are not eligible if you have • coverage through Veterans Affairs Canada How does Pharmacare determine • coverage through non-insured health beneˋts my income? • coverage through Nova Scotia Family Pharmacare If you provide consent for Pharmacare to access • a public or private plan that covers most of your your income information from Canada Revenue medications and supplies after age 65—check Agency (CRA), each year CRA will send your with your private plan to see if your coverage is amount on Line 150 (Total Income) from your continued after you turn 65, and whether or not CRA Notice of Assessment. If you income split, your coverage is reduced in any way CRA will send the value of Line 150 minus Line 210 (deduction for pension splitting). We use this What if I have other coverage after age 65? income information to assess your premium. If you have another drug coverage plan after age EXAMPLE: 65, and the amount you paid in copayments to Spouse 1: 50,000 (Line 150: Total income) the private plan adds up to more than what you would have paid in premiums and copayments as Spouse 1: -15,000 (Line 210: Deduction for elected split-income amount) a member of the Seniors’ Pharmacare program, Total income: 35,000 (The number provided you can apply to have the difference reimbursed. by Canada Revenue Agency) Here’s how: If you do not wish to provide consent for 1 If you submit your claims manually, send us a Pharmacare to receive your income information duplicate ofˋcial prescription receipt and an directly from Canada Revenue Agency, you may explanation of beneˋts from your insurer. provide your Notice of Assessment or other 2 If your pharmacy submits them electronically, proof of income. Please contact Pharmacare for submit either your ofˋcial prescription receipt more information. or medical expense report from your pharmacy. How can I appeal my premium? 3 Clearly indicate the total cost of the prescription; the amount paid by your insurer; We understand that your income may vary from and the amount you paid out of pocket. year to year. If at any time you feel the premium you are being charged does not reˌect your actual 4 Claims must be submitted by June 30th for income, please contact us and we will work with the preceding year (April 1st–March 31st). you to determine what is fair and accurate. You can submit your claims monthly. In fact, monthly submissions are processed more What if I didn’t apply when I was eligible? quickly than annual ones. Or left and now want to come back? Please note: To be considered for this If you did not enrol when you were eligible, or if reimbursement, the claims being submitted you left the program and now want to join again, must be for drugs or supplies that are beneˋts you may have to pay a penalty. under the Seniors’ Pharmacare Program.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 44 What if I had other private drug Just send the original prescription receipts to coverage, and it ended? Pharmacare within six months of the date of If your other coverage ends for any reason after purchase. Any receipts received after six months you are 65, you can join the Seniors’ Pharmacare will not be reimbursed. program with no penalty. To do this, you must For more information on how to apply for provide a letter from your other coverage provider reimbursements, please call: within 90 days of the ˋrst day of the month your In HRM...... 902-496-7001 plan ended indicating that you had coverage and Toll-free...... 1-800-305-5026 the date it ended. To learn more about what you What if I am travelling or moving outside need in this situation, contact Pharmacare. Nova Scotia? Will I ever have to pay more than my If you are travelling, make sure you have copayment? enough medication and supplies for your trip. Under certain circumstances, yes. Those are The program will not pay for prescriptions • if you want a brand-name drug that is more ˋlled in a pharmacy outside of Nova Scotia. expensive than the generic Exceptions may be considered on a case-by-case • if the prescribed drug or supply costs more basis. However, there is no reimbursement for than the maximum amount the Pharmacare prescriptions ˋlled outside of Canada. program will pay If you are moving outside Nova Scotia, your • if the prescribed drug is not covered by the program beneˋts end the day you leave. program Who administers the program? Any extra you have to pay does not count Medavie Blue Cross administers the daily toward your annual maximum copayment. Talk operations of the Seniors’ Pharmacare program to the health-care provider who writes your under contract with the Nova Scotia Department prescription to ensure your drugs are covered. of Health and Wellness. What about refunds and reimbursements? For more information, please contact: If you chose to pay the annual maximum Nova Scotia Seniors’ Pharmacare Program copayment directly to Pharmacare, you will not be reimbursed for any unused portion. Be sure By mail: to review your annual prescription costs before (please ensure that your Nova Scotia Health you decide to pay the full copayment amount Card Number is included on all correspondence) directly to the program. Nova Scotia Seniors’ Pharmacare Program If you leave the province, or if a member has PO Box 9322 , Halifax, NS B3K 6A1 died, you can get a refund on any months In person: that were fully paid in advance. The Seniors’ Nova Scotia Seniors’ Pharmacare Program Pharmacare Program must be advised in writing 230 Brownlow Avenue, Dartmouth, NS within one year of your relocation or death for a refund to be issued. Phone...... 902-429-6565 If you had to pay the full price of a prescription Fax ...... 902-468-9402 that is covered by the Seniors’ Pharmacare Toll-free...... 1-800-544-6191 program at a Nova Scotia pharmacy and you are E-mail ...... SeniorsPharmacare an eligible Seniors Pharmacare member, you @medavie.bluecross.ca can be reimbursed for the portion the program nspharmacare.ca would have paid (minus any copayment).
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 45 Private Health Insurance Strait Richmond Detox Phone...... 902-625-3230 Private health-insurance carriers offer coverage for health services not covered by the provincial Antigonish Community-Based Services health-insurance programs. These include such Phone...... 902-867-4500 ext 4615 items as preferred hospital accommodation, prescription drugs, extended health services, Port Hawkesbury Community-Based Services and long-term care insurance. Phone...... 902-625-2363 The Yellow Pages of your local telephone gasha.nshealth.ca/programs directory lists local health-insurance providers addictionservicescb.com/services under the heading Insurance—Life, Health & Travel. NortJern Zone Addiction Services Serving Colchester County, East Hants, Cumberland County, Pictou County This service provides prevention, treatment, and rehabilitation services for individuals (and Central Intake their families) with alcohol, drug, gambling, Phone...... 902-893-5526 and tobacco problems. These can range from individual counselling to group therapy to Toll-free...... 1-800-460-2110 ext 45526 inpatient treatment programs, and other Opiate Treatment Program types of programs such as the Alcohol Ignition Phone...... 902-893-4776 Interlock Program. For more information, visit the website or contact one of the district ofˋces. Elmsdale novascotia.ca/dhw/addictions Phone...... 902-883-0295 Pictou Detox Central Zone Phone...... 902-485-4335 Serving Halifax Regional Municipality and West Hants Springhill Detox Phone (Central Intake) ...... 902-424-8866 Phone...... 902-597-8647
Toll-free...... 1-866-340-6700 New Glasgow cdha.nshealth.ca/addictions-program Phone...... 902-755-7017
Eastern Zone Amherst Community-Based Services Serving Cape Breton Island, Antigonish, and Phone...... 902-667-7094 Guysborough counties cehha.nshealth.ca/mental%20health/index1.htm Central Intake, Industrial Cape Breton and Area cha.nshealth.ca/addiction/contactus.asp Phone...... 902-563-2583 Western Zone Toll-free...... 1-877-567-0632 Serving Annapolis and Kings Counties / Digby, Guysborough/Antigonish/ Shelburne and Yarmouth Counties / Lunenburg Strait Richmond/Port Hawkesbury and Queens Counties Toll-free...... 1-888-291-3535
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 46 Shelburne, Queens, Lunenburg Mental Health and part of Halifax County Mental health is much more than the absence Toll-free...... 1-855-273-7110 of a mental illness—it is also about coping, Lunenburg and Queens Counties (for all services) having a healthy outlook, and making the most Phone...... 902-543-5400 of life. Everyone has the right to make the contributions they wish to the community, and Yarmouth, Digby, Shelburne good mental health is essential to fulˋlling our Toll-free...... 1-877-742-2406 potentials at any stage of life. avdha.nshealth.ca/mental-health-addiction- services TJe Top TJings ;ou Can Do to Promote Good Mental HealtJ southshorehealth.ca/home-community/ addiction-services.html 1 Value yourself—Treat yourself with kindness and respect, do things you enjoy swndha.nshealth.ca/pages/addictions.htm 2 Take Care of Yourself—Eat nutritious meals, Smokers’ Helpline drink water, get enough sleep Toll-free...... 1-877-513-5333 3 Exercise your body—What’s good for the heart, is good for the head Gambling Support Network 4 Exercise your brain—Mentally exercise with Toll-free...... 1-888-347-8888 (24 hours) new, challenging activities gamblingsupportnetwork.ca 5 Join in on social activities—Avoid loneliness and isolation 6 Surround yourself with good people—Find others who see the best in you 7 Set realistic goals—Dream big, but then write down steps to reach realistic goals 8 See the humour—Laughter is among the best healthy coping strategies to manage stress 9 Quiet your mind—Meditation, prayer and “mindfulness” can help reduce stress 10 Get help when you need it—Seeking help is a sign of strength, not weakness
WJat We -now We know that one in ˋve people is struggling with a mental health problem at any given time (see oneinˋve.ca) and many do not seek help. Up to 10% of seniors living in the community, and up to 80% of those in long-term care, will have a mental health issue. Oftentimes, seniors in need of help do not reach out because of fear of what others might think of them, or fear that they might be treated against their will—these kinds of worries are largely related to the stigma
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 47 surrounding mental illness and its treatment. The Department of Health and Wellness also Unfortunately, many seniors suffer in silence for sponsors Nova Scotia’s Seniors Mental Health years rather than living their lives to the fullest. Network (NSSMH), a network of seniors’ organizations and health care providers with a WJy do mental JealtJ problems occur! special interest in promoting seniors’ mental Being socially isolated and in poor physical health and in improving seniors’ mental health put seniors at risk for mental health health services across the province. For more problems. Although many seniors cope well information about the NSSMH Network and its with losses and other challenges of aging, some activities: experience symptoms of depression and anxiety, novascotia.ca/dhw/mental-health or have cognitive changes occur. There are very good treatments for many of the mental Adult Mental HealtJ Programs/Services disorders in late life. Many seniors will respond General Adult Mental Health services are completely and never have symptoms again. available to all Nova Scotians, including seniors, in each of the community mental health clinics WJat is it liMe to go to a mental JealtJ around the province. Members of NS Seniors service! Mental Health Network, who have a special Mental Health services across Nova Scotia most interest in caring for seniors, often work at these often see senior patients who are sad, depressed, clinics. Some clinics have clinicians who provide or anxious, or who are having cognitive changes. outreach visits to seniors at home or in nursing Referrals usually come from your family doctor, homes so seniors do not always need to come in and wait times around the province can vary to the clinic; this is especially helpful for seniors from two to eight weeks. Usually seniors are who are frail or have transportation issues. seen by a health-care provider, who could be a nurse, social worker, psychologist, physician, Adult Mental Health Clinics, or occupational therapist. What you share with by Community them is entirely up to you, and your information Amherst ...... 902-667-3879 is kept conˋdential with the health-care team. Annapolis ...... 902-532-2381 If it would be helpful for you to have a family Antigonish.....902-867-4500 or 902-925-7200 member attend, most services are receptive to Bridgewater ...... 902-543-5400 having family present. Treatment suggestions Canso ...... 902-867-4500 could range from medication to therapy or referral to additional community resources that Chester...... 902-275-2373 might be of help to you or your family. Cole Harbour ...... 902-434-3263 Dartmouth...... 902-466-1830 WJat does tJe Department of HealtJ Seniors Day Program ...... 902-464-3310 and Wellness do to support seniors’ Digby ...... 902-245-4709 mental JealtJ care in Nova Scotia! Glace Bay ...... 902-849-4413 The Department of Health and Wellness recently Guysborough ...... 902-366-2794 published a provincial mental health strategy called “Together We Can.” In this plan, our growing senior Halifax (QEII)(Bayers Road) ..... 902-454-1400 population and the need for more seniors’ mental Inverness ...... 902-258-1911 health-care providers are highlighted. Kentville ...... 1-855-273-7110 novascotia.ca/dhw/mental-health/mental- Liverpool ...... 902-354-2721 or 902-543-5400 health-addiction-strategy.asp
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 48 Middleton ...... 1-855-273-7110 Services for Frail, Disabled, New Glasgow ...... 902-755-1137 or Homebound Seniors New Waterford ...... 902-862-7195 North Sydney...... 902-794-8551 Endorsement Disclaimer Shelburne ...... 902-875-4200 The Department of Seniors does not endorse or recommend any commercial products or private- Strait Richmond ...... 902-533-3300 sector services in this directory. Consumers are Sydney ...... 902-567-7730 encouraged to be cautious and to ensure that Seniors ...... 902-567-1729 the individuals and companies they deal with Truro ...... 902-893-5526 are reputable. When hiring a care provider, be Waterville ...... 902-538-3103, ext.136 sure to ask for their credentials and for personal Windsor ...... 902-792-2042 references from previous clients. See page 21 in Yarmouth...... 902-742-4222 this directory for information about the Better Business Bureau. Contact Service Nova Scotia to Health Screening Programs determine if a business is registered. Toll-free...... 1-800-670-4357 Cervical Cancer Prevention Program See also Home Care, page 69. (CCPP) The CCPP is dedicated to decreasing the Essential Services incidence of cervical cancer in the province of Adult Day Programs Nova Scotia. Its efforts are aimed at prevention, Day programs provide seniors a socially early detection, and appropriate management of stimulating environment where they can cervical cancer. Information about where to get participate in activities and meet new people. a Pap test in your area is available upon request. Some day programs have special services Individuals can also request their cervical available such as health monitoring, foot care, screening history. hairstyling, exercise, information sessions, group Phone...... 902-473-7438 outings, and social events. Often, a snack and/ Toll-Free ...... 1-888-480-8588 or lunch are provided. Fees vary depending on the programs and services provided. For more Accommodations for Health- information or to enroll in an adult day program, Care Patients and Visitors contact the programs available in your area. Fidelis House (Kentville) VON Annapolis Valley Fidelis House is a “Home Away From Home” located Phone...... 902-678-3415 or 1-800-411-9646 on the grounds of the Valley Regional Hospital. It VON Lunenburg County serves guests whose loved ones are in the hospital, Phone...... 902-624-1897 and also provides accommodation for patients receiving treatment on an outpatient basis. VON Colchester East Hants 140 Exhibition Street, Kentville Phone...... 902-893-3803 Phone...... 902-679-6567 VON Tri County E-mail ...... info@ˋdelishouse.ca Phone...... 902-742-4512 ˋdelishouse.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 49 VON Greater Halifax ElderDog Canada Phone...... 902-453-5800 ElderDog Canada is dedicated to supporting the special relationship between seniors and their VON Cumberland dogs. ElderDog provides dog care support for Phone...... 902-667-8796 seniors living at home with a canine companion; VON Pictou County ˋnds homes for older dogs who have lost their human companion; and helps seniors plan for Phone...... 902-752-3184 the long-term care of their dog. No fees for any VON Cape Breton Metro services. Phone...... 902-564-6479 Toll-free...... 1-855-336-4226 VON Antigonish E-mail ...... [email protected] Phone...... 902-863-5700 elderdog.ca Glace Bay Hospital Adult Day Program In-Home and Community Phone...... 902-842-2807 Meal Programs Queens County Adult Day Program Grocery Delivery Services Phone...... 902-354-3451, ext. 7 (Liverpool) Grocery delivery costs vary depending on the Phone...... 902-682-2553, ext. 5 (Caledonia) store. A few stores have a service in which E-mail . . . [email protected] customers can phone in their orders (usually Northwood’s Out & About— at a speciˋed time) and have them ˋlled and Adult Day Programs for Memory Loss delivered. Contact speciˋc stores for details. Halifax, Bedford and Bayers Road Centre Community Meal Programs (a Capital Health and Northwood partnership) A number of organizations across the province Phone...... 902-454-9706 sponsor hot-meal programs for seniors. Such nwood.ns.ca programs are often referred to as Lunch Bunch. For a modest fee these programs provide you Ocean View Adult Day Program with a place to socialize and a chance to enjoy Eastern Passage and Cole Harbour a nutritious meal in the company of others. Phone...... 902-465-6020, ext. 2175 For speciˋc information on meal programs E-mail ...... [email protected] within your area, contact the Continuing Care oceanv.ca toll-free line or the Nova Scotia Meals Network representative nearest you. Bayers Road Centre Day Program Toll-free...... 1-800-225-7225 Halifax (a Capital Health and Northwood partnership) In-Jome Meal Programs Phone...... 902-454-7373 The meals network publishes a provincial nwood.ns.ca directory of meal programs for seniors, Northside Harbourview Hospital Adult Day Program including Meals on Wheels and Wheels to Meals (community meal programs). The directory is Sydney Mines available from the Continuing Care toll-free line Phone...... 902-736-2831, ext. 140 at 1-800-225-7225.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 50 Dartmouth Seniors Service Centre VON Hot meals delivered Monday, Wednesday, and VON Greater Halifax Friday between 11:15 a.m. and 12:30 p.m. Meals Frozen Favourites Program: Individual home- are 7.50 each, with a one-time set-up fee of 5. style meals that can be heated in a regular/ Phone...... 902-465-5578 microwave oven. Meals are 7 each. Meals Meals on Wheels are delivered every Wednesday in Fairview, Clayton Park, Bedford, Sackville & Fall River; The purpose of Meals on Wheels is to assist Thursday in Central Halifax, St. Margaret’s Bay individuals experiencing difˋculty preparing and Prospect areas, and Friday in Dartmouth. well balanced meals and who wish to remain Delivery is available in all areas of HRM with a independent in their own homes. Nutritious minimum purchase of 5 meals. frozen meals, or in some areas locally prepared hot meals, are delivered by volunteers to your 7001 Mumford Road, Tower 1, Suite 300 home for a modest fee. Halifax, NS B3L 4N9 Phone...... 902-453-5800 Bedford/Sackville Meals on Wheels We deliver Tuesday, Wednesday, Thursday, and VON Annapolis Valley Friday at a cost of 7 per meal. Phone...... 902-678-3415 Phone...... 902-869-6103 VON Lunenburg E-mail Phone...... 902-624-1897 . . [email protected] VON Cumberland Halifax Meals on Wheels Phone...... 902-667-8796 Delivery to Metro Halifax 5 days a week, Monday to Friday, to the Rockingham area Monday, VON Antigonish Tuesday, Wednesday, and Friday and to the Phone...... 902-863-5700 Spryˋeld area Monday, Wednesday, and Friday. VON Cape Breton Metro These deliveries include all holidays that fall during those days. Phone...... 902-564-6479 Phone...... 902-429-4299 VON Queens halifaxmealsonwheels.ca Phone...... 902-354-3297
New Dawn Meals on Wheels Meals NetworM Representatives The New Dawn Meals on Wheels program serves Eastern Nova Scotia the Sydney and surrounding area which includes Sydney, Sydney River, Westmount, Coxheath, Meals on Wheels Ashby, and Whitney Pier. Today, the program is Debbie MacLean, Dietitian administered by the Volunteer Resource Centre Victoria County Memorial Hospital, Baddeck of New Dawn Enterprises. To sign up, please Phone...... 902-295-2112 call: E-mail ...... [email protected] Phone...... 902-562-1245 Fax ...... 902-270-8084 newdawn.ca/mealsonwheels
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 51 Northern Nova Scotia Health Equipment Meals on Wheels and Services VON Pictou Site Bridgevalley Home HealtJ Care Ltd. Phone...... 902-752-3184, ext 211 Sales, installation, and service for straight and E-mail ...... [email protected] curved stair lifts; powerchair and scooter lifts for vans, trucks, and SUVs; vertical platform lifts; Frozen Favourites patient lifts; powerchairs; portable modular VON Lunenburg County wheelchair ramps, etc., in West Hants, Kings, 5 per frozen meal (pick-up or delivery) Annapolis, Digby, Yarmouth, Shelburne, Queens, and Lunenburg counties. Blockhouse Phone...... 902-624-8031 Toll-free...... 1-844-543-8968 (844 LIFT YOU) E-mail ...... [email protected] Meals and More bridgevalley.ca Choose from a wide variety of frozen meals, soups, and desserts that come ready to heat in an oven Canadian Red Cross HealtJ ESuipment or microwave. Call Meals and More’s dietitian to Loan Program (HELP) discuss your dietary needs. Delivery is free. If you Free short-term loans (usually three months) of live outside of Amherst, arrangements can be made mobility aids such as crutches, canes, walkers, to meet in Amherst or Sackville, NB. Residents wheelchairs, commodes, raised toilet seats, and living in Cumberland County, Nova Scotia, who bathtub aids. Although there is no charge for may need ˋnancial support to remain in their own this service, donations are appreciated. home and are willing to engage possible help, including Meals and More, can call Continuing Canadian Red Cross, Halifax-Dartmouth Care Nova Scotia 1-800-225-7225. For Veterans, 133 Troop Avenue (Burnside) ˋnancial support for Meals and More service may Phone...... 902-423-3680 be available after an assessment process. Canadian Red Cross, Truro Phone...... 506-536-8102 (This number is toll-free from Amherst, NS; 139 Truro Heights Road do not dial 1.) Phone...... 902-895-3894 E-mail ...... [email protected] Canadian Red Cross, Amherst mealsandmore.ca 16 Church Street, Suite B Phone...... 902-667-8794
Canadian Red Cross, Antigonish Your Local Heating Experts 36 Market Street, Unit 2 for Over 100 years Phone...... 902-863-8222 Oil & Propane Delivery • Installation • Service Canadian Red Cross, Kentville 10 Pelton Drive (Industrial Park) Phone...... 902-678-0415
1-877-570-4040 wilsons.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 52 Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 53 Canadian Red Cross, Bridgewater Federal Government: 42 Glen Allen Drive, Suite 102 Aging and Seniors Phone...... 902-543-8565 New Horizons for Seniors Canadian Red Cross, Yarmouth The New Horizons for Seniors Program (NHSP) Dayton Mall, 341 Highway #1 helps to ensure that seniors can beneˋt Phone...... 902-742-3656 from, and contribute to, the quality of life in their communities, through active living and Canadian Red Cross, Sydney participation in social activities. 1140 Upper Prince Street Toll-free (English)...... 1-800-277-9914 Phone...... 902-564-4114 TTY ...... 1-800-255-4786 CJairs Limited esdc.gc.ca/seniors Supplier of the Millar, a solid and reliable chair Veterans Affairs Canada (VAC) designed for use by the aged in our nursing homes and hospitals. Constructed of sturdy oak; VAC offers a wide range of services and beneˋts accessories include a meal tray and foot rest. to qualiˋed veterans, Canadian Forces members, serving and discharged members of the RCMP, Phone...... 902-468-2854 and certain civilians and their families. For more chairslimited.com information on services and beneˋts, to ˋnd out if you qualify, or to apply, call: Toll-free (English)...... 1-866-522-2122 E-mail ...... [email protected] Veterans’ Independence Program www.family1st.ca Toll Free 1-800-565-2021 A national homecare program that helps VAC Antigonish New Minas Sydney Yarmouth Mobility | Homecare | Mastectomy | Sleep Therapy | Home Oxygen clients to remain healthy and independent in their own home and community. Help at The Touch Of A Button Toll-free (English)...... 1-866-522-2122 Do you live alone or worry about someone you know who does? If so, a Personal Emergency System (PERS) could be just what you need. Royal Canadian Naval Benevolent Fund Our service provides: - 24-hour protection monitored by This fund provides grants or loans to regular local professionals - easy-to-use system and reserve-force personnel who served in the - independence and piece of mind Royal Canadian Navy prior to February 1, 1968, - state-of-the-art equipment with built-in speaker phone or subsequently in the Maritime Command of - battery powered back-up - not contract required! the Canadian Forces; to Canadian Merchant Home Mobility Home Oxygen Navy War Veterans; and to their dependants. Maintain your independence and We employ Registered Respiratory keep up with the activities you Therapists (RRt) and Registered Financial need is deemed to exist when an enjoy with mobility and home Nurses (RN) throughout Nova Scotia accessibility solutions. who specialize in patient assessment applicant or dependant is suffering hardship due and oxygen therapy. We carry a range of mobility Why choose us? to a lack of necessities such as food, clothing, options including: We are the largest home oxygen shelter, and medical care. - stair lifts - lift chairs supplier in Nova Scotia with over - elevators - bath safety 40 oxygen exchange depots - ceiling lifts - and more! throughout the province serving RCN Benevolent Fund, Ottawa 7 of the 9 health districts. Phone...... 613-996-5087 Caring About You and Your Family’s Health Since 1987 Toll-free...... 1-888-557-8777
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 54 Legal Matters
Nova Scotia Information about the Personal Directives Act in both ofˋcial languages, including instructions Department of Justice on how to create your own, is available on the The Department of Justice offers a number website. of resources to help seniors who have been gov.ns.ca/just/pda victimized by crime. Victim Services Ofˋcers are there to help you as your case proceeds through the criminal justice system. They can help you Legal Information Society prepare a victim impact statement, and provide of Nova Scotia (LISNS) information to help you understand the criminal LISNS is a not-for-proˋt registered charity that justice system. They can also help you apply for provides Nova Scotians with information (over counselling to deal with trauma resulting from the phone, online, and in print) about the law, the crime. covering a range of legal topics. To help ˋght elder abuse and fraud against seniors, resource materials are available in Legal Information Line and both ofˋcial languages at novascotia.ca/just/ Lawyer Referral Service prevention/seniors_safety.asp. Services in To talk to someone about a legal problem or for French may be available upon request. More a referral to a lawyer, call the Legal Information information on fraud and abuse can be found in Line or Lawyer Referral Service. the section on Safety (page 84). Hours: Monday to Friday, 10 am–4:30 pm Regional Ofƒces Phone...... 902-455-3135 Dartmouth...... 902-424-3307 Toll-free Kentville ...... 1-800-565-1805 anywhere in North America ....1-800-665-9779 New Glasgow ...... 1-800-565-7912 E-mail ...... [email protected] Sydney ...... 1-800-565-0071 legalinfo.org
Personal Directives Act The Personal Directives Act allows citizens to put their wishes regarding personal care decisions in writing, to be followed if they become incapable of making such decisions in the future. Always here when you need us the most In a Personal Directive, a person can express their wishes on personal care, including those ^ƉĞĐŝĂůŝnjŝŶŐŝŶDĞĚŝĐĂůWĞŶĚĂŶƚƐ related to health care, nutrition, hydration, ZĞŵĂŝŶ^ĂĨĞΘ/ŶĚĞƉĞŶĚĞŶƚ ŝŶLJŽƵƌKǁŶ,ŽŵĞ shelter, residence, clothing, hygiene, safety, ŽŶ͛ƚtĂŝƚĨŽƌƚŚĞ&Ăůů comfort, recreation, social activities and support ƚŽDĂŬĞƚŚĞĂůů͊
services. ϭͲϴϴϴͲϮϯϲͲϲϳϱϲ ŵLJƉƵůƐĞŵĞĚŝĐĂů͘ĐŽŵ
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 55 LISNS (Publications SpeaMers’ Bureau The Public Trustee receives many requests for and Administration Only) assistance. Each case is reviewed to determine if Phone...... 902-454-2198 it is an appropriate case for the Public Trustee’s intervention. Fees are charged for the Public OtJer Resources Trustee’s services, in accordance with those It’s In Your Hands: Legal Information for Seniors provided by legislation and the Rules of Court. and Their Families (9 x 12 book) is available for a The Public Trustee also acts as decision-maker postage charge of 5.00. It is also on our website of last resort for individuals who lack capacity in PDF format. to make a decision for medical, surgical or In addition, single copies of the following psychiatric treatment while in hospital, as well pamphlets are available free of charge. as for placement to a continuing care home, home care services, and health care outside of • Patients’ Rights hospital. There is no fee charged for providing • The Public Trustee such consents. • Elder Abuse (The Adult Protection Act) Phone (Main)...... 902-424-7760 • Fraud Phone (Health-care Decisions) . . 902-424-4454 • Making a Will • Guardianship of Adults Finding a Lawyer • Power of Attorney Lawyers are listed in the Yellow Pages of your legalinfo.org telephone book in alphabetical order and under speciˋc areas of practice.
Other Legal Resources Legal Aid Public Trustee of Nova Scotia Nova Scotia Legal Aid provides legal advice The Public Trustee is a lawyer named by the and representation in three core areas: provincial government to help adults and children criminal, family, and social justice. Some who are unable to look after their ˋnancial affairs. level of help is available to Nova Scotians facing family, criminal, youth, or social justice The Public Trustee may perform various issues, including Employment Insurance (EI), functions, including: Canada Pension Plan (CPP) Disability, Income • managing the estates of living people who Assistance (IA), and Residential Tenancies (RT). need the services of a trustee, guardian, Advice may also be provided in other areas of attorney, or other ˋduciary not readily social justice (e.g. Nova Scotia Power, etc.). available to them in the private sector Full service in these areas, meaning a lawyer • administering the estates of deceased for the case, is available subject to ˋnancial people, with the ability to apply for a grant eligibility guidelines. If you are above the of administration or administration with will ˋnancial eligiblity threshold, contribution annexed in any case where no grant of probate agreements may be available to you as an option or administration has been issued if you cannot retain a private lawyer. Duty • acting as a litigation guardian or Counsel Services are available in both Family representative in litigation for minor, and Provincial Courts and there is no ˋnancial incompetent, deceased, missing, or eligibility required for these services (ask at your unascertained litigants for whom a court local court). Refer to your telephone book (the makes representation orders
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 56 white, blue, or yellow pages, under Legal Aid) or Vital Statistics and the website below for the ofˋce nearest you. Proof of Age Nova Scotia Legal Aid Commission BirtJ Marriage and DeatJ Certiƒcates Toll-free...... 1-877-525-3626 Service Nova Scotia’s Vital Statistics Ofˋce nslegalaid.ca issues birth, marriage, and death certiˋcates for Dalhousie Legal Aid people who were born, married, or died in Nova Dalhousie Legal Aid provides legal services to Scotia. There are restrictions on who can apply clients in the Halifax/Dartmouth metropolitan for these certiˋcates. You may apply for a birth, area who satisfy its ˋnancial and case-eligibility marriage, or death certiˋcate online : requirements. Dalhousie Legal Aid is afˋliated novascotia.ca/sns/access/online-services with the Schulich School of Law at Dalhousie (click on the Birth, Death, or Marriage University. Certiˋcate Online option) Phone...... 902-423-8105 You may also download a copy of the application form to apply for a birth certiˋcate: Residential Tenancies and novascotia.ca/sns/access/vitalstats/birth- Condominiums certiˋcates.asp Tenancy disputes between landlords and tenants Birth Certiƒcate can be resolved by staff at Service Nova Scotia When you apply for a birth certiˋcate, you must through mediation or a hearing. Disputes give your full name (ˋrst, middle, and last), may involve the return of security deposits, the date and place of birth, your parents’ full unpaid rent, the condition of an apartment, names (including your mother’s maiden name), discontinuance of services, or other items and your parents’ birthplaces. For marriage outlined in the Residential Tenancies Act. certiˋcates, you must provide the names of both Condominiums are also registered with the parties to the marriage and the date and place of department. If you have a concern about the the marriage. declaration, by-laws, and rules governing your condominium unit, contact your condominium If you were born outside Nova Scotia, the corporation’s Board of Directors. If further Vital Statistics Ofˋce may be able to give you assistance is required, you can contact Service information on where to write for your birth Nova Scotia. certiˋcate. Counter service is available at the Bayers Lake ofˋce from Monday to Friday, Phone...... 902-424-5200 8:30ba.m.–4:30 p.m., excluding holidays. Toll-free...... 1-800-670-4357 smartconsumers.ca Death Certiƒcate In most situations funeral directors look after the arrangements for the death certiˋcate and have the death registration submitted to the Deputy Registrar General. If you require a copy of the death certiˋcate (short form), it may be obtained from the Deputy Registrar General at the number listed below. If the cause of death is
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 57 required (for insurance purposes, for example), Proof of Age you must obtain a certiˋed copy of the death Many price reductions and other beneˋts are registration. You will need to give the name of available to seniors. To receive them, you will the deceased and the date and place of death, be expected to prove your age. Many businesses and state the reason for your request. The fee will accept your Old Age Security (OAS) for each short-form certiˋcate is 33; a detailed identiˋcation card, passport, driver’s licence, certiˋcate costs 39. Debit, Visa or MasterCard or a general photo ID card, such as the one payments are accepted. available from the Registry of Motor Vehicles. Vital Statistics Ofƒce Photo IDs 300 Horseshoe Lake Drive The fee for Service Nova Scotia’s identiˋcation Bayers Lake Business Park card service is 17.70, and the card is valid for Mail Address ˋve years. PO Box 157 Phone...... 902-424-5851 Halifax, NS B3J 2M9 Toll-free...... 1-800-898-7668 Phone...... 902-424-4381 novascotia.ca/sns/paal/RMV/paal275.asp Toll-free (within Nova Scotia) . .1-877-848-2578 E-mail ...... [email protected] novascotia.ca/sns/vitalstats.asp
Nova Scotia Liberal Caucus Office
5151 George St., Suite 1402 P.O. Box 741, Halifax, NS B3J 2T3 t 902.424.8637 or 1.877.778.1917 f 902.424.0539 [email protected]
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Health 58 Leisure
Active Living, Recreation, Active Living Regional Representatives and Sport Cape Breton Region Active Living Nova Scotia Department Larry Maxwell, Sydney of HealtJ and Wellness Phone...... 902-563-2380 The Active Living Branch of the Nova Scotia E-mail ...... [email protected] Department of Health and Wellness promotes Central Region the health and well-being of older adults by supporting and encouraging opportunities for Carol Davis-Jamieson, Halifax seniors to be active in their communities and by Phone...... 902-424-7622 promoting the beneˋts of regular participation E-mail . . [email protected] in physical activity, sport, and recreation. Fundy Region Funding Opportunities Peter McCracken, Truro Various grant programs are available to help Phone...... 902-893-6215 seniors’ groups and other regional, community, E-mail ...... [email protected] local, or municipal organizations increase the physical activity, sport, and recreation Highland Region opportunities available to older adults. Vacant [Darlene Deveau, Admin], Antigonish One of these grant programs, the Regional Phone...... 902-863-7380 Development Grant program, provides funding E-mail ...... [email protected] to support a wide variety of community- based active living projects such as leadership South Shore Region training, sport and recreation club development, Debby Smith, Bridgewater presentation of workshops/clinics/conferences, Phone...... 902-543-5000 volunteer development, and other initiatives E-mail ...... [email protected] that support the program goals. Groups can apply for up to 50% of program costs. Applications are Valley Region accepted throughout the year and projects can be Mike Trinacty, Kentville up to three years in duration. Phone...... 902-679-4390 For more information about funding programs E-mail ...... [email protected] and other physical activity, sport and recreation opportunities, contact your local regional representative (listed below) or visit the Department of Health and Wellness website. novascotia.ca/dhw/pasr
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Leisure 59 Community HealtJ Teams recreational events. The host community also Your local Community Health Team offers has the opportunity to put on cultural events or free programs to support a healthier and more demonstration activities based on the cultures fulˋlling life. Participate in sessions such as and interests within their region. These national ˋnding motivation to exercise, eating healthier games attract over 1500 participants and on a budget, and learning techniques to deal supporters from across the country, including with stress. Take a look through the schedule the Northwest Territories and the Yukon. The to see the many programs that are available. 2016 Canada 55+ Games have been awarded to They can also help link you with resources and Brampton, Ontario, and are planned for August programs in your community. 16–19 in 2016. Phone...... 902-638-8009 Bedford/Sackville Community Health Team E-mail ...... [email protected] Phone...... 902-460-6750 canada55plusgames.com Chebucto Community Health Team Phone...... 902-487-0690 Dance Nova Scotia Dance Nova Scotia is the provincial umbrella Dartmouth Community Health Team organization that advocates for all forms of Phone...... 902-460-4555 dance within the province. The Dance Nova Scotia website is a valuable information hub Halifax Peninsula Community Health Team as well as a directory and calendar for dance Phone...... 902-487-0272 activity in the province. E-mail ...... [email protected] Halifax cdha.nshealth.ca/community-health-teams Phone...... 902-422-1749 Active Living Coalition for Older Adults E-mail ...... ofˋ[email protected] (ALCOA) dancens.ca Health promotion resources for older adults and professionals working with seniors, to encourage Elderƒt and support healthy active living for optimal aging. Elderˋt is a water exercise program designed for seniors and the physically compromised. Ontario Its mission is to raise awareness among Toll-free...... 1-800-549-9799 seniors to the health and lifestyle beneˋts E-mail ...... [email protected] of remaining physically and mentally active. alcoa.ca The aquacize sessions are taught by trained silvertimes.ca volunteer facilitators in a stress-free indoor pool environment. Canada 55+ Games Association Phone...... 902-766-0272 (C55+GA) E-mail ...... elderˋ[email protected] The C55+GA involves seniors in the planning, elderˋtlunenburg.ca leadership, and evaluation of the Canada 55+ Games. The 55+ Games provides older adults with an opportunity to enhance their well- being through participation in sporting and
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Leisure 60 HiMe Nova Scotia YMCA of Cumberland (Amherst) Hike Nova Scotia encourages and promotes Phone...... 902-667-9112 hiking, walking, and snowshoeing throughout ymcaofcumberland.com Nova Scotia. Support Hike Nova Scotia by Dartmouth YMCA becoming a member (10 for individuals, 18 for families, 25 for organizations, and 100 for a Phone...... 902-469-9622 lifetime member; become an associate member ymcahrm.ns.ca for free). Community YMCA (Halifax) E-mail ...... [email protected] Phone...... 902-422-9622 hikenovascotia.ca Lunenburg County YMCA (Bridgewater) Municipal Recreation Phone...... 902-543-9622 Most municipal units in Nova Scotia have ymcalunenburgcounty.org recreation departments with trained YMCA of Pictou County professionals and volunteers available to (New Glasgow or Pictou) support the needs in their communities. For information on recreation activities for seniors, Phone...... 902-752-0202 contact Recreation NS via their website. pcymca.ca recreationns.ns.ca/connect YMCA Yarmouth Phone...... 902-742-7181 Nova Scotia 55+ Games Society ymcayarmouth.net Phone...... 902-835-5458 E-mail ...... [email protected] novascotia55plusgames.com
St. Mary’s Lawn Bowling Club Halifax Phone...... 902-421-7684
;MCAs and ;WCAs YMCAs and YWCAs offer a number of healthy- lifestyle programs for older adults, such as aquaˋt, seniors swim, 50+ ˋtness classes, Soles in Motion has the solution to strength-training, and yoga. Supervised keep you active from your feet up! strength-training programs are also available in OrthoticstFootwear tOrthopedic Braces some locations. Medical Compression Socks YMCA of Cape Breton (Sydney) Free – No Obligation Assessments Phone...... 902-562-YMCA (9622) Evening & Saturday appointments! capebreton.ymca.ca
YMCA of Cape Breton (Port Hawkesbury) Phone...... 902-625-4600 capebreton.ymca.ca 121 Ilsley Avenue | Dartmouth | 902-468-7911 | www.solesinmotion.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Leisure 61 Computers and the Internet NortJ Street Singers The North Street Singers focuses on singers 50+. Community Access Program (CAP) sites offer It has been created under the musical direction of affordable access to the Internet with computers Paul Simons (founder and director of the Novelty available for public use. You can read your Salesman). The repertoire includes a variety of e-mail, look at websites, check your stocks, or styles and eras and is arranged speciˋcally to suit search the Internet. This community-based the talents of our singers. They rehearse Friday program, supported by a variety of partnerships, afternoons at the Edward L. Roach Building, 2615 can be found in communities across Canada. Northwood Terrace, Halifax (corner of North & A number of CAP sites across the province offer Northwood Terrace). The ability to read music and programs to teach seniors how to use a computer a knack for singing harmony are helpful but not and navigate the Internet. Classes are taught at an required. For registration information please call: easy pace, in a friendly seniors-centre environment. Natasha Handspiker, Manager, Reboom You can join a computer club to share skills and learn more about computers from your peers. Phone...... 902-454-3351 E-mail ...... [email protected] NSCAP provides communities with affordable access to technology in over 200 sites across the province. reboom.ca If you would like to ˋnd a CAP site in your community, visit the website and click on the Lifelong Learning Opportunities link “Find a Site by County” or call 211. Libraries nscap.ca Nova Scotia’s Public Libraries– Your Community Connection! Leisure and Hobbies With a network of 79 branch libraries and Many opportunities to pursue leisure activities mobile libraries throughout the province, Nova and hobbies exist in Nova Scotia. Contact Scotia’s public library system offers a wide your local recreation department or seniors variety of materials, programs and services for centre, club, or council for more information on all citizens. Some of our special offerings that activities in your area. may be of interest to older adults include: NortJwood Broadcasting Club (NWBC) • information programs and seniors’ cafes on a wide variety of topics NWBC is an important source of information on health issues and leisure opportunities for • music performances, book clubs and other older adults and provides its audience with a cultural activities wide variety of easy-listening music. NWBC is • computer classes covering basic and advanced operated by volunteers and reaches listeners skills, and also instruction in other applications throughout Nova Scotia and Prince Edward • online collections of free e-books Island via the Eastlink community channel in • books in large print your area. You can also listen to a live webcast of • free audio books, such as CDs, Playaways, and the program at eastlink.ca. Daisy Phone...... 902-454-6922 • books in languages other than English Toll-free...... 1-866-229-6922 • a variety of electronic resources E-mail ...... [email protected] • home delivery service for those unable to visit nwood.ns.ca a library branch
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Leisure 62 • Borrow by Mail Pictou-Antigonish Regional Library • Special Seniors’ Week activities each October Toll-free...... 1-866-779-7761 during Canadian Library Month Phone...... 902-755-6031 Visit your local library today, meet our friendly E-mail ...... [email protected] and helpful staff and sign up for your free parl.ns.ca library card! To ˋnd your nearest library, visit our website or see the listing below for contact South Shore Public Libraries information by region. Toll-free...... 1-877-455-2548 publiclibraries.ns.ca Phone...... 902-543-2548 E-mail .... [email protected] Annapolis Valley Regional Library southshorepubliclibraries.ca Toll-free...... 1-866-922-0229 Phone...... 902-665-2995 Western Counties Regional Library E-mail ...... [email protected] Phone...... 902-742-2486 valleylibrary.ca Fax ...... 902-742-6920 E-mail ...... [email protected] Cape Breton Regional Library westerncounties.ca Phone...... 902-562-3279 E-mail ...... [email protected] University and Community College cbrl.ca Courses for Seniors
Colchester-East Hants Public Library Most of the following universities and community colleges in Nova Scotia offer credit Toll-free...... 1-888-632-9088 courses to seniors on a free-tuition or reduced- Phone...... 902-895-4183 fee basis. E-mail ...... [email protected] Acadia Lifelong Learning Centre (ALL), lovemylibrary.ca Wolfville Cumberland Public Libraries Open Acadia, Acadia University Phone...... 902-667-2135 Phone...... 902-585-1434 E-mail Toll-free...... 1-800-565-6568 . . . [email protected] E-mail ...... [email protected] cumberlandpubliclibraries.ca all.openacadia.ca Eastern Counties Regional Library Toll-free...... 1-855-787-READ (7323) Mount Saint Vincent University’s Phone...... 902-747-2597 Nova Scotia Centre on Aging E-mail ...... [email protected] Enhancing seniors’ lives through ecrl.library.ns.ca research for more than 20 years. Halifax Public Libraries Phone...... 902-490-5753 E-mail ...... [email protected] halifaxpubliclibraries.ca www.msvu.ca/nsca [email protected] 1.902.457.6546
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Leisure 63 Atlantic School of Theology, Halifax advocate on behalf of all travelling Canadians, Tuition for seniors (65 years of age or older as helping to ensure their access to safe, healthy travel of the ˋrst day of classes at the beginning of with no restrictions on their freedom of movement. the applicable term) is one-half of the regular Toll-free...... 1-800-265-3200 course fee for courses offered on campus and E-mail ...... [email protected] three-quarters of the regular course fee for snowbirds.org courses offered via the Internet. Phone...... 902-423-6939 Customs Information Seniors’ College Association If you plan to travel outside Canada and require of Nova Scotia (SCANS) customs information, contact the Canada Border Services Agency. SCANS is a non-proˋt society providing affordable non-credit academic courses in HRM, Toll-free...... 1-800-461-9999 Truro, Mahone Bay, Liverpool and Chester. Toll-free TTY...... 1-866-335-3237 Courses are offered in winter, spring and fall. Service in French...... 1-800-959-2036 College membership fee is 135 annually; cbsa-asfc.gc.ca members may take courses in any community. SCANS expands to communities in Nova Scotia Passports according to community interest and support. The Government of Canada delivers passport Phone...... 902-444-7588 services to Canadians through a variety of E-mail ...... [email protected] service channels: theSCANS.ca Phone Toll-free...... 1-800-567-6868 Dalhousie University, Halifax TTY services ...... 1-866-255-7655 Phone...... 902-494-3998 In person moneymatters.dal.ca At more than 200 passport service locations in Université Sainte-Anne, Church Point Canada. Canadians who travel or live outside Phone...... 902-769-2114 of Canada can access passport services at Government of Canada ofˋces abroad.
Travel Online (includes step-by-step guides and application forms) Senior’s Travel passport.gc.ca For year-round advice about Nova Scotia tourism opportunities for seniors, please call: Volunteer Activities Toll-free (in North America) . . .1-800-565-0000 Each year hundreds of retirees and seniors Local and outside North America. . 902-425-5781 volunteer countless hours in their communities. E-mail ...... [email protected] Want to volunteer but don’t know where to novascotia.com start? goodNS is a volunteer matching website Canadian Snowbird Association that’s links people who want to help with This association represents travellers of all ages organizations who need help. from across the country. It works in partnership Visit goodNS.ca or call 211. with government and business to educate and
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Leisure 64 Continuing Care and Long-Term Care
Continuing Care Continuing Care services and supports are Halifax Regional Municipality, Hants County provided to eligible people who need care in Phone...... 902-487-0607 their homes and communities. Care can be provided on a long-term or short-term basis. Richmond, Cape Breton, Victoria, Inverness, Services include: Guysborough, and Antigonish Counties Phone...... 902-563-3695 Aboriginal Continuing Care ...... 68 Adult Protection Services ...... 78 Kings, Annapolis, Digby, Yarmouth, Shelburne, Caregiver Beneˋt Program ...... 68 Queens and Lunenburg Counties Facility-Based Respite Care ...... 68 Phone...... 902-742-0629 HELP—Health Equipment Loan Program . . . 73 Home Care Services ...... 67 Colchester County, Cumberland, and Pictou Home Oxygen Services ...... 67 Counties and Municipality of East Hants Long-Term Care Placement ...... 71 Phone...... 902-893-6277 Palliative Home Care ...... 68 Personal Alert Assistance Program ...... 69 Protection for Persons in Care ...... 73 Self-Managed Care Program ...... 67 Specialized Equipment Program for Long-Term Care ...... 73 Supportive Care Program ...... 67 For more information regarding these programs please visit the Department of Health and Wellness website. novascotia.ca/dhw/ccs
A Single-Entry Access Toll-free Line for Continuing Care Services Continuing Care services are accessed in Nova Scotia by calling 1-800-225-7225. Intake hours of operation are from 8:30 a.m. to 4:30 p.m., seven days a week. If you reach a voice mailbox, please leave a message. If you are calling from outside Nova Scotia about someone who lives in Nova Scotia, please call the appropriate number below. These telephone numbers operate daily, including weekends, from 8:30 a.m. to 4:30 p.m.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Continuing Care and Long-Term Care 65 What happens when needs. Care Coordinators can also connect you you call the toll-free number? with programs in your community that offer You will speak with an intake worker who works additional supports. Some examples are meal for the Nova Scotia Health Authority. The intake programs, adult day programs, and foot care worker documents basic information about clinics. If you require long-term care, the Care you and forwards this information to a Care Coordinator will assist you with the process for Coordinator, who will call you back and arrange placement in a long-term care facility that will to meet with you. Urgent assessments take best meet your needs. You will be encouraged priority and are addressed ˋrst, usually within to maximize all home and community-based one week of your initial call, to determine what options before considering long-term care. care services you are eligible to receive, based Licensing, Standards, on your needs. and Quality of Care What happens when Questions or concerns about the licensing, a Care Coordinator visits? standards, and quality of Continuing Care The assessment will involve looking at your services (Home Care and Long-Term Care) needs, strengths, and preferences. Once on should be directed to: service, the Care Coordinator will check in Monitoring and Evaluation, Continuing Care with you and your caregivers/service providers Department of Health and Wellness on an ongoing basis. If your needs change, your services will change to reˌect your new PO Box 488, Halifax, NS B3J 2R8 Phone...... 902-424-0104
Home Care and Home Oxygen Client Fees for Home Care and Home Oxygen There may be a minimal charge to Home Care clients for home support services and/or home “Providing first-rate quality nursing care & home support is what we do” oxygen services. If you use both home support Call for Free in-home consultations 435-2525 services and the home oxygen services, your Serving Metro & Surrounding Areas Fax: 434-9505 maximum monthly charge will be equivalent to your home care maximum amount. There are no charges for nursing services provided through • Registered Nurses "We treat your family… home care or for the supplies used during a • Licensed Practical Nurses like family." nursing visit. The fees charged to the client are • Personal Care Workers / CCA not intended to recover the full cost of providing • Sitters (Home & Hospital) • Foot Care the service. The Care Coordinator will determine • Palliative Care applicable client fees during the assessment. • Housekeeping / Cooking The amount you pay, if any, is determined by • Live-in / Live-out Caregivers your income and family size. A sliding fee scale • Companionship is used, and fees for each income category • Family Relief / Respite Care are outlined in a table that is available upon Short or long term Live-in or Live-out caregivers available for elderly & children www.ansoncaregivers.ca • email: [email protected] • [email protected] request. There is a monthly maximum amount 5 Portland Estates Blvd Dartmouth, NS B2W 6A1 • P.O. Box 1188 Dartmouth, N.S. B2Y 4B8 that any client can be charged, depending on the
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Continuing Care and Long-Term Care 66 client income category he or she falls into. Your Home Oxygen Care Coordinator can help you determine your The home oxygen service provides Nova maximum monthly charge. Scotians who have medical needs with access Home Care to oxygen for use in and outside of the home. This program funds oxygen equipment such Home Care services are available to all Nova as oxygen concentrators, portable oxygen Scotians who need help with care in their tanks and other related supplies to individuals homes and communities. This service is funded who require long-term oxygen therapy and by the Department of Health and Wellness who meet the program and medical eligibility and managed by the Continuing Care ofˋces requirements. within the Nova Scotia Health Authority. Home Care services will supplement the help people Self-Managed Care Program already receive from their family, friends, or The Self-Managed Care program allows people community.bThrough Home Care, people are with physical disabilities to hire their own care able to remain as independent as possible by providers and develop their own care plans, staying in their home and community. It is which gives them control over the services they always the ˋrst option for care to be provided in need and the providers they choose. In addition, the home and the community. Home Care also clients may appoint a third party “Care Manager” helps link clients to professional services and to act on their behalf in carrying out these tasks. other community-based resources such as Meals Self-Managed Care funding goes toward the on Wheels or foot care clinics. hiring, training, managing, supervising, and Home Support payment of a care provider; essentially, you A range of personal care and home support are your care provider’s employer. Funding is services are available. Personal care services available for support services such as personal help the client with daily living tasks such care and homemaking. Registered professional as dressing/undressing, bathing, toileting, health services, like nursing, are provided directly feeding, and helping with mobilization. Home by Continuing Care in accordance with assessed Support services also help the client with need and program policies. tasks such as light housekeeping, laundry, and Supportive Care Program meal preparation. In-home respite services for caregivers are also available. The Supportive Care program supports clients with cognitive impairments with Nursing funding of 500 per month to purchase home Home Care nurses provide a variety of nursing support services (personal care, respite, meal services in the client’s home. Nursing services preparation, and homemaking) that would through Home Care include nursing assessment, otherwise be delivered through the Home Care health teaching, health monitoring, and program. Under the Supportive Care program, treatment. Direct nursing care in the home can a person may also be eligible to receive include activities such as intravenous therapy, reimbursement for snow removal services up to dressing change, catheter care, and medication a maximum of 495 per year. management.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Continuing Care and Long-Term Care 67 Why it’s better to be At Home... • Specialists with live in care • Flat rate 2 and 3 hour Call For Free homecare service Consultation • Customized care plans developed 902-404-2000 to meet your need. www.athomehomecare.ca
Palliative Home Care Assistance for Caregivers The Palliative Home Care program provides Caregiver Beneƒt Program services, including nursing and home support, The Caregiver Beneˋt program recognizes the for terminally ill individuals when it has been important role of caregivers in their efforts decided that treatment to extend life is no to assist loved ones and friends. The program longer the primary goal. The fees for home is intended for caregivers of low-income support services are based on your income, adults who have a high level of disability or therefore you may or may not be required to pay impairment, as determined by a home care a fee for service. Nursing services are free. assessment. A caregiver must provide over 20 hours a week of unpaid care in order to qualify Aboriginal Continuing Care for this program. If the caregiver and the care Registered First Nations individuals living on- recipient both qualify for the program, the Reserve in Nova Scotia have access to home caregiver will receive 400 per month. care and residential care through provincially and federally funded programs. Eligibility for Facility-Based Respite Care provincial Continuing Care services varies, Family caregivers provide personal care and depending on whether a person lives on- support to help their loved ones stay in their Reserve and whether they are a Registered homes and communities longer; however, this Status individual under the Federal Indian Act can put a lot of physical, mental and emotional and therefore have access to similar federally stress on the caregivers themselves. To support funded services. Non-Status individuals living them and their families, the Department off-Reserve can access all provincial Continuing of Health and Wellness helps caregivers by Care services. Status individuals living off- providing access to respite beds for their loved Reserve can access many Continuing Care ones in licensed long-term care facilities services, but there are some exceptions. Non- (nursing homes) across the province. There is Status individuals living on-Reserve can access also an option available for children. provincial Continuing Care services through the A person may stay in a licensed respite bed for Nova Scotia Health Authority. up to a total of 60 days within a calendar year. However, to ensure fair access to the beds during the high-demand periods (July 1 to October 1), no more than 30 days can be scheduled.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Continuing Care and Long-Term Care 68 Caregiver Support organization; transportation; and many others. The Caregivers Nova Scotia services can be tailored to suit an individual client’s needs. Fees vary depending on the type of care The Association provides recognition and required. For more information, contact a home- practical supports to Nova Scotians giving care provider in your area. unpaid care to someone, at home or in a facility, who has a physical or mental health condition, Cape Breton Area or is chronically ill, frail, or elderly. Services VON Cape Breton Metro include conˋdential telephone support, monthly peer support groups, information, educational Phone...... 902-564-6479 workshops, and referrals. Northside Community Guest Home Phone...... 902-421-7390 Phone...... 902-794-4733 Toll-free...... 1-877-488-7390 New Dawn Homecare E-mail ...... [email protected] Serving Sydney CaregiversNS.org Phone...... 902-562-2444 Personal Alert Assistance E-mail ...... [email protected] The Personal Alert Assistance program provides newdawn.ca up to 480 per year to reimburse eligible seniors for the purchase of a personal alert assistance Halifax and Surrounding Areas service. The program is targeted at low-income Always Home Homecare seniors who have a history of recent falls, use Personal care, housekeeping, and respite a cane, wheelchair or walker, and are receiving services. Serving Halifax, Dartmouth and publicly funded home-care services. See pageb76 surrounding areas. for information about Personal Emergency Phone...... 902-405-4400 Response Systems. E-mail ...... [email protected] Private Home Care and alwayshomecare.ca Home-Support Services Anson Care Givers Inc. Phone...... 902-435-2525 If you require home-care services, your ˋrst point of contact is Continuing Care, the At Home Home Care Department of Health and Wellness. Phone...... 902-404-2000 Toll-free ...... 1-800-225-7225 athomehomecare.ca
In-Home Support Bayshore Home Health Many private organizations offer in-home support Phone...... 902-425-3351 or 1-800-565-3351 services to seniors who want to remain independent bayshore.ca in their own homes. They provide professional ElderCare Atlantic Inc. nursing care and offer a variety of home-support Phone...... 902-446-3636 services. The types of services offered may include foot care; companionship; in-home nursing care; eldercareatlantic.com physiotherapy treatments; homemaker services such as light housekeeping, meal preparation, and
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Continuing Care and Long-Term Care 69 GEM Health Care Group North Shore Area Melville Heights Earth Angels Homecare & Companions Phone...... 902-477-3313 Phone...... 902-893-3553 Home Instead Senior Care VON Tri-County Phone...... 902-429-2273 Phone...... 902-742-4512 Jane’s Home Care VON Colchester East Hants Phone...... 902-580-9131 Phone...... 902-893-3803 LLM Healthcare Services Inc. VON Cumberland County Phone...... 902-499-1685 Phone...... 902-667-8796 Nightingale Nursing Services VON Pictou County Phone...... 902-465-9777 Phone...... 902-752-3184 Ora’s Guest Home & In Home Support South Shore Area Phone...... 902-462-4409 Care Choices Inc. PhysioCare at Home (in-home physiotherapy) Phone...... 902-527-1622 Phone...... 902-404-4200 E-mail ...... ofˋ[email protected] Region of Queens Home Support physiocareathome.com Phone...... 902-354-3333
Revera Home Health VON Lunenburg County Phone...... 902-453-0838 Phone...... 902-624-8031
Retire-At-Home Services VON Queens County Phone...... 902-402-1225 Phone...... 902-354-3297 RAHhalifax.com Valley Area Saint Elizabeth Annapolis Valley At Home Senior Care Ltd Toll-free...... 1-877-625-5567 Phone...... 902-765-6777 saintelizabeth.com Toll-free...... 1-888-765-7544 ScotiaCare Homecare and Caregivers E-mail ...... [email protected] Phone...... 902-405-8331 avathomeseniorcare.ca Toll-free...... 1-888-414-0404 Careforce Home Health Services Ltd. Phone...... 902-365-3155 VON Greater Halifax Toll-free...... 1-866-966-1466 Phone...... 902-453-5800 E-mail ...... [email protected] We Care Home Health Care careforce.ca Serving locations across Nova Scotia VON Annapolis Valley Phone...... 902-454-2571 Phone...... 902-678-3415 Toll-free...... 1-877-853-1195 www.wecare.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Continuing Care and Long-Term Care 70 Western Area Long-Term Care VON Tri-County Long-term care provides accommodation, Phone...... 902-742-4512 supervisory care, personal care, and nursing services to individuals who can no longer live HealtJ Professionals and Services independently in the community with their family and other supports available. Physiotherapists / Occupational There are two types of long-term care facilities Therapists available: nursing homes and residential care Nova Scotia College of Physiotherapists facilities. Phone...... 902-454-0158 Nursing homes are important options for people Toll-free...... 1-866-225-1060 who have difˋculty performing everyday tasks E-mail ...... ofˋ[email protected] such as dressing, bathing, and toileting. Nursing nsphysio.com home placement is appropriate for people who are medically stable but have nursing needs that Janice Webber Physiotherapy Services Ltd. cannot be met through home care. Phone...... 902-469-3214 Residential care facilities provide people with E-mail ...... [email protected] personal care, supervision, and accommodation in physiotherapyworks.ca a safe and supportive environment. (People living in residential care facilities must have the ability Dental to self-evacuate in the event of an emergency.) Dalhousie University Dental School Application/Assessment Process A wide range of dental services, including Contact the Continuing Care toll-free line to cleanings, ˋllings, dentures, crowns, partials, apply for placement to a long-term care facility. and implants, provided for the general public A Care Coordinator will call you and arrange at reduced fees. Dental treatments are provided for a time to meet with you to complete the by supervised students of the Dentistry and assessment and application process. Together, Dental Hygiene programs. Seniors are welcome you and the Care Coordinator will determine but should be aware that most appointments are whether home care or long-term care is best for lengthy (about 2.5 hours). you. The Care Coordinator will also collect the Dalhousie Dental Clinic, 9 am–4 pm information that starts the ˋnancial application Phone...... 902-494-2101 process for help with accommodation costs.
Home care designed especially for you 902.425.3351
• Nursing • Home Support • Free Insurance Coverage Investigation • Nurse Supervised Staff • Personal Care • Companionship • Free Assessments • 24 Hour/7 Day Service
Quality Bayshore HealthCare has been enhancing the quality of life, dignity ISO Management 9001 System and independence of Canadians in their homes since 1966. Registered Company www.bayshore.ca HealthCare
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Continuing Care and Long-Term Care 71 After the Care Coordinator assesses your care Individuals who cannot pay the standard needs, your application will be sent to an accommodation charge can apply to have their Eligibility Review Unit in the Department of charge reduced through a ˋnancial assessment based Health and Wellness to determine your eligibility on his or her net income. The remaining costs will be and your accommodation rate. If you are approved paid by the Department of Health and Wellness. Net for long-term care, your name will then be placed income is derived from line 236 (net income) minus on the waiting list for the homes of your choice. line 435 (taxes payable) of the person’s most recently completed Canada Revenue Agency Income Tax and Eligibility Appeal Process Beneˋt Return, and is reassessed each year. There is If you disagree with the decision made on no additional fee for private rooms; they are assigned your eligibility for long-term care, there is an based on individual care requirements. administrative review process that you can discuss with your Care Coordinator. Financial Assessment Process As part of your application to a long-term care Fees for Long-Term Care home, your Care Coordinator will help you get The Department of Health and Wellness covers started on the ˋnancial assessment process. If the health-care component of long-term care; you are applying for a reduction to the standard residents pay the accommodation costs at rates accommodation charge, you will be asked about set by government every year and based on your income and required to sign consent forms the average operating costs of long-term care that will allow the ˋnancial assessment review facilities. Residents also pay for personal expenses, ofˋcers from the Department of Health and similar to people living in the community. Wellness to verify your ˋnancial information with the Canada Revenue Agency. This information is kept conˋdential. The ˋnancial Jane’s Home Care assessment determines whether you are eligible for a reduced accommodation charge. Respite Care for seniors CJoosing a Long-Term Care Home Retire in your home If you are currently living in your home, you will Our services are very flexible, they include but are not be asked to identify the community you wish to limited to; personal care, home maintenance, respite care, live in and the long-term care home in which you companionship, transportation, Dementia & Alzheimer’s would prefer to live. The home you select can be care. We provide short-term, long-term and live-in care. in a community anywhere within Nova Scotia. Retire in our home Note: You can be placed on the waiting list We also offer the option of retiring in our homes. We for more than one home. However, you must provide affordable assisted living in a home environment, 24 hour care, homes have a maximum of 5 people, meals accept placement in the ˋrst home that becomes are planned by a certified dietitian, and so much more. available. Call today for a personalized care program Waiting Lists A person is placed on the waiting list for a Phone: 902 580 9131 long-term care home on the date the care level Email: [email protected] decision is made by the Care Coordinator. The www.janeshomecare.ca Nova Scotia Health Authority organizes the waiting list chronologically by that date.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Continuing Care and Long-Term Care 72 The amount of time you will be required to wait Approved applicants may be required to pay a before being admitted into a long-term care monthly fee for the use of specialized health home depends on how many people are waiting equipment. Fees are based on income and the to get into the home or homes you selected. If type and quantity of equipment provided. your situation worsens after you apply for care and while you are waiting for an opening, your Protection for Persons in Care Care Coordinator may be able to arrange for Nova Scotia has legislation designed to protect other services, such as additional home care or patients or residents 16 years of age and older respite care. receiving treatment in hospitals or living in residential care facilities, nursing homes or Admission into a Long-Term Care Home homes for the aged or disabled persons under If you are living at home and are offered a the Homes for Special Care Act; group homes placement at a long-term care facility you had or residential centres under the Children and chosen, your acceptance is generally expected Family Services Act; approved and funded within 24 hours of the offer. An admission date small-option homes under Department of will then be arranged with the long-term care Community Services; and community-based facility. If you refuse the offered placement, you options under the Department of Health and will be considered not ready for admission to Wellness. The Protection for Persons in Care any home and your name will then be removed Act makes it mandatory for service providers or from all waiting lists. administrators of health facilities under the Act to promptly report all allegations of abuse or Transferring from One Long-Term instances of abuse. Care Home to AnotJer If you are placed in a facility that was not your ˋrst choice, your name will remain on the waiting list until you reach your preferred TM facility. If you are placed in a long-term care SERVICES home and later decide you want to move to a different home, you can contact the Continuing Helping Seniors Remain Care toll-free line to arrange for your name to in the Comfort of Home! be placed on the waiting list for the facility of your choice. Personal Care, Companion Care, Home Support, HealtJ ESuipment Loan Program Nursing, Palliative Care, Respite Care, Alzheimer’s Residents of provincially licensed and funded and Dementia Care, long-term care facilities, such as nursing homes Appointments and residential care facilities, can borrow specialized health equipment from the Canadian Call today for a FREE consultation Red Cross through its Health Equipment Loan to discuss your Program, which is funded by the Department home care options of Health and Wellness. Some examples of specialized health equipment are walkers, 902-332-3778 crutches, specialized mattresses and beds, and www.RAHhalifax.com custom wheelchairs. YourHealth. YourHome. YourChoice.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Continuing Care and Long-Term Care 73 Safety
Emergency Planning 2 Ů MaMe a plan Your plan will help you and your family deal Are you ready for an emergency? When there’s with emergencies. A good plan tells you where an emergency, like a bad winter storm, a to ˋnd the things you need and what to do hurricane, or ˋre, you need to be ready to get by during an emergency. Include these things in on your own for at least the ˋrst 72 hours. your plan: You never know when an emergency will • where to ˋnd your ˋre extinguisher, main happen. Follow these 3 steps to be prepared water valve, electrical box, gas shut-off, and before it happens: ˌoor drain 1 Know the risks • contact information for friends and family 2 Make a plan • plans for looking after your pets 3 Prepare an emergency kit • information about your special health needs Ů -now tJe risMs • contact information and instructions for your You will be better prepared when an emergency personal support network happens if you know the risks. Some risks are Keep a copy of your plan in your emergency kit, seasonal, like winter storms, ˌooding, wildˋres, at home, in your car, and at work. and hurricanes. Other risks include house ˋres, Create a personal support network chemical spills, or road accidents. These risks This is a group of at least 3 people you trust can leave you stuck at home without heat, light, to help you in times of an emergency. Include running water, or a way to cook food. someone who lives outside of your area so Think about things such as how long you they probably won’t be affected by the same can get by on your own without electricity or emergency. running water, and whether you will need extra Ask people if they are willing to help you in medicine. an emergency. Give them important contact Sometimes you may have to leave your home numbers like your cell phone, home, work, and/ in a hurry. If authorities tell you to evacuate or school. your home or you hear of an evacuation order Tell these people where you keep your affecting your area, you must leave immediately emergency kit. Give someone you trust a key to because staying there has become dangerous. your home.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 74 Ů Prepare an emergency Mit Your emergency kit should have everything you need to keep your family healthy for at least 72 hours. The kit should be easy to carry. Check your kit twice a year and replace anything that is out of date. Include these things in your emergency kit: • your plan • at least 6 litres of water per person (2 litres per day) • food that won’t spoil, like canned and dry foods • manual can opener • ˋrst-aid supplies • at least a 3-day supply of your prescription medicines • wind-up or battery-powered ˌashlight • wind-up or battery-powered radio • extra batteries for your ˌashlight and radio • extra keys for your house and car • money in small bills • copies of important papers like your driver’s license, birth certiˋcate, and insurance policies Always keep your car’s gas tank as full as possible and your cell phone fully charged. You never know when an emergency will happen.
EMERGENCY NUMBERS
911 Someone’s health, safety or property is threatened and help is needed right away 811 Non-urgent health care; call to talk to a nurse 711 Message relay service for individuals who are hearing and/or speech impaired 611 Telephone repair service 511 Road conditions information service 411 Local directory assistance 311 Halifax Regional Municipality municipal services and information 211 Human, social and community-related information and referral services Other important numbers Power outage...... 1-877-428-6004 Bell Aliant outage ...... 611 or 1-800-663-2600 Eastlink outage ...... 1-888-345-1111 Drinking water safety ...... 1-877-936-8476 Food safety ...... 1-877-252-FOOD (3663) novascotia.ca/emo
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 75 Emergency Medical Your pharmacist can help you make your list and Information update it whenever you get a new prescription. Vial of Life MedicAlert® Medical ID The Vial of Life provides emergency medical MedicAlert provides EMS with instant access to personnel with vital health information during a member’s personal and medical information a home emergency. Information is recorded on in an emergency situation. Members’ medical a medical form requiring a name, health-card ID is linked to an electronic MedicAlert health number, doctor’s name and number, people to record which can be accessed through a 24- be contacted in case of an emergency, medical hour Emergency Hotline in less than 5 seconds. conditions, allergies, and a list of medications MedicAlert is a registered Canadian charity taken. The form is then placed in a vial on a with a membership-based emergency medical shelf in your refrigerator door. A Vial of Life identiˋcation service. The organization was sticker is placed on the outside upper-right- founded by doctors 50 years ago and is today hand or left-hand corner of your fridge to recommended by doctors, pharmacists, and indicate to medical personnel that vital health other health professionals. information is available. The Vial of Life can Canadian MedicAlert Foundation save valuable time in a home emergency. Toll-free...... 1-800-668-1507 Thanks to the efforts of local sponsors, the Vial (Monday to Friday, 10am–6 pm AST) of Life is now available free of charge in many medicalert.ca communities. For more information on the Vial of Life or to ˋnd the contact in your area, please call the Personal Emergency VON Greater Halifax’s Senior Information Line. Response Systems Phone...... 902-454-5755 A personal emergency response system allows seniors immediate 24-hour access to emergency E-mail ...... [email protected] help at the touch of a button. Medication Reconciliation See page 69 for information about the Personal When someone comes into a hospital, it is Alert Assistance Program. important that medical personnel have an Galaxy Medical Alert accurate list of the medications he or she is Phone...... 1-855-905-7414 taking. If you have an up-to-date list, doctors, nurses, and pharmacists can make quick and galaxymedicalalert.com safe decisions about your care. Platinum Protection The list you carry with you should include: Phone...... 902-809-4556 • the name of each medication you are goplatinumpro.com currently taking Philips Lifeline • how much of each medication you take each day Fast, easy access to help 24 hours a day, 365 days a year. • any supplements, natural health products, or alternative therapies you are using Phone...... 902-492-3443 • the name and location of your pharmacy Toll-free...... 1-800-387-8120 lifeline.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 76 Northwood Intouch Preventing Falls Personal emergency response and wireless sensor technology to help maintain Ageing Well TogetJer Coalitions independence at home: help buttons, automatic Anyone can fall, but as we get older, we are fall detectors, pill dispensers, stove sensors, more at risk of falling and more likely to be wandering alarms, GPS watches, bed alarms, injured as a result of a fall. Falls are the most ˌood detectors, and more. preventable health concern for older adults. Ageing Well Together grew out of the Preventing Phone...... 902-492-3346 Falls Together program, and is now integral to Toll-free...... 1-800-461-3346 the work of Community Links, funded by the E-mail ...... [email protected] Department of Health and Wellness. Ageing Well northwoodintouch.ca Together Coalitions around the province work with organizations and communities to support Be Safer at Home awareness, action and change with a focus on Spears & MacLeod Pharmacy falls prevention, physical activity, and other 333 Main Street, Yarmouth issues that affect seniors’ well-being. Phone...... 902-742-7825 E-mail ...... [email protected] besaferathome.com
Philips Lifeline has the right solution for you. Solutions for Aging at Home
HomeSafe Standardandard HomeSafe with GoSafe3 AutoAlert2 (Our newest mobile system with up to six advanced location Philips Lifeline In partnership technologies designed to help 3 with VON Canada and Cape find you in an emergency. ) 1 Breton Regional Auxiliary Wireless options now available for those without a home phone line. 1-800-LIFELINE Call today for a FREE MONTH4 (1-800-543-3546) of HomeSafe service Quote code 716 (1) Philips Lifeline wireless communicators connect to the Philips Lifeline Response Centre using the third party cellular provider. No additional wireless equipment is needed. A customer phone number is required to enroll in the service. (2) AutoAlert and GoSafe options are locally available at participating Lifeline programs. AutoAlert does not detect 100% of falls. If able, you should always press your button when you need help. (3) Lifeline may not always be able to determine your location. (4) Offer available at locally participating programs and valid for new HomeSafe activations only. Not to be combined www.lifeline.ca with any other offer. Additional charges may apply for out of area installations.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 77 Regional Coordinators Adult Protection Western Nova Scotia Adult Protection Services provides services Carla Malay, Phone ...... 902-682-2090 including investigation, assessment, E-mail ...... [email protected] intervention, and referral. Clients are adults living in a situation of signiˋcant risk of self- Central Nova Scotia neglect or experiencing serious harm due to a Brenda MacKinnon, Phone...... 902-863-5040 mental or physical condition. Adult Protection E-mail ..... [email protected] Services has the authority to intervene based on the following: Eastern Nova Scotia • the person is living at an immediate and Noreen MacLean, Phone...... 902-258-2760 signiˋcant level of risk and does not E-mail ...... [email protected] understand and appreciate the level of risk he/ Capital Region she is living in, or Jan Boswell, Phone ...... 902-422-0914 • the person does not have the physical capacity Toll-free ...... 1-855-253-9355 to remove him/herself from the situation of risk, or E-mail ..... [email protected] • the person has a permanent, irreversible nscommunitylinks.ca condition that affects his/her physical or mental ability to protect him/herself.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 78 Do I have to report a suspected case of make choices because they are afraid of being an adult in need of protection? hurt, humiliated, or left alone, or they are afraid Yes. The Adult Protection Act requires that you the relationship will end. report any such information to the Department Examples of different types of abuse: of Health and Wellness, whether or not the • physical abuse: slapping, hitting, information is conˋdential or privileged. inappropriate medication, and physical No action lies against a person who gives restraint information unless the giving of the information • sexual abuse: unwanted sexual touching or is done maliciously or without reason and being coerced into sexual acts probable cause. • emotional abuse: insulting, frightening, How do I report a suspected case of threatening, ignoring, or isolating a senior neglect or abuse? • ˋnancial abuse: misusing money or property If you know of an adult in need of protection, or putting pressure on a senior to gain access you must report it immediately to the to their funds or property Department of Health and Wellness toll-free • neglect: leaving a senior without food, line 1-800-225-7225. If you feel the person’s life adequate shelter, assistance, or personal care is in danger, call 911. • violation of rights: withholding information, What happens when I report a suspected interfering with mail, or conˋning a senior to case of abuse or neglect? an institution or hospital against his or her will Referrals will be assigned to an Adult Protection If you or someone you know may be Worker for further investigation. If the Adult experiencing abuse, there are people and Protection Worker establishes that there are organizations that can help. Resource material reasonable and probable grounds to believe (in both ofˋcial languages) and information are the individual is an adult in need of protection, available on the website or by phone. Services in the Adult Protection Worker will complete an French may be available upon request. assessment. If required, a care plan to mitigate Phone...... 902-424-0770 the risks to the client will be established. This Toll-free...... 1-844-277-0770 could include referrals for services in the home or placement in a Department of Health and novascotia.ca/just/prevention/seniors_safety.asp Wellness or Department of Community Services If you are concerned about an adult who may facility. not have the capacity—mentally or physically— to care for themselves, please call Senior Abuse Awareness Adult Protection ...... 1-800-225-7225 Abuse can happen to anyone regardless of age, Senior Abuse Information Line gender, living arrangements, physical or mental health or ability, sexual orientation, ˋnancial 211 service now handles Senior Abuse status, education, or culture. Abuse often Information and Referral phone calls for all happens in a relationship in which there is an areas across the province. expectation of trust. Call 211 for information on abuse, resources, Senior abuse is harm caused to older adults by and services available to help, or to talk about a someone who limits or controls their rights and situation that is concerning you. Your call will freedoms. The older adults are unable to freely be kept conˋdential except as required by law.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 79 Sometimes abuse is a crime. Call your local The Seniors Safety Program is a community- police station for information or to report abuse. based program that is operated and managed If the situation is an emergency or if it could be by a non-proˋt organization. There are no age dangerous, call 911. requirements or restrictions for participation in the program, and all referrals are welcome. Seniors Safety Program Annapolis County The Seniors Safety Program addresses the safety Sharon Elliott, Coordinator concerns of seniors by promoting education Phone...... 902-665-4481 and awareness about senior abuse prevention, Fax ...... 902-665-2822 crime prevention, and safety and health issues. E-mail ...... [email protected] The program enhances communication between seniors and the police by providing information, Antigonish County educational sessions, and referral services to Karen Armstrong, Coordinator seniors through direct contact with the Seniors Phone...... 902-863-6500 Safety Coordinator. Cell...... 902-318-0372 The Coordinator works in close partnership E-mail ...... [email protected] with local police agencies and a large network of local, provincial, and federal partnering Cape Breton Regional Municipality agencies. Typically, services are offered to seniors Wilma Menzies, Coordinator throughout a county, in their own homes, or at a Phone...... 902-563-5351 convenient location within the community. E-mail ...... [email protected] Safe bathing at home
Do you qualify for a grant to buy? Both you and our basic walk-in tubsment and ay qualify for a govern showers m grant or a forgivable loan! mation. m for more infor Visit our showroo Before you buy it, SAFETY BATH come in and try it walk-in tubs Bath Showroom Heated Pulse Jets Plaza Esquire Michael and Judy Made in Canada 773 Bedford Highway Korzyniowski 902.431.4401 • www.easybath.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 80 Cumberland County Queens County Courtenay Black, Coordinator Linda Wentzell, Coordinator Phone...... 902-667-7484 Phone...... 902-350-0231, 902-354-5721 E-mail ...... [email protected] E-mail ...... [email protected] Digby Town and Municipality Shelburne County Dawn Thomas, Coordinator Senior Safety and Services Society Phone...... 902-245-2579 Shawna Symonds or Wanda Mood E-mail ...... [email protected] Toll-free...... 1-800-565-0397 E-mail ...... [email protected] Halifax Regional Municipality ourseniorservices.com Pamela Fonseca, Canadian Red Cross E-mail ...... [email protected] Yarmouth County Phone...... 902-424-1424 Peggy Boudreau, Coordinator (Municipality of Argyle) Hants County E-mail ..... [email protected], Lisa Wallace, Coordinator [email protected] Phone...... 902-798-9601 Doris Landry, Coordinator E-mail ...... [email protected] (Municipality of the District of Yarmouth) Kings County Seniors’ Safety Program Phone...... 902-881-7107 Michelle Parker, Coordinator E-mail ...... [email protected] Phone...... 902-375-3602 E-mail ...... [email protected] Police Lunenburg County RCMP Community Policing Alicia Van de Sande, Coordinator Many RCMP detachments also have designated Phone...... 902-543-3567 community-policing ofˋcers who focus on seniors’ issues as a part of their job. These RCMP members E-mail . . . [email protected] can provide a range of information to seniors and southshore.safecommunities.parachutecanada.org deliver presentations to community groups. Municipality of Clare Headquarters H Division Hélène Comeau, Coordinator Cpl. Lana Woodˋne, Community Policing Phone...... 902-645-2326 RCMP Mailstop # H-053 E-mail ...... [email protected] Dartmouth, NS B3B 0J8 Pictou County Municipalities Phone...... 902-720-5664 Crime Prevention Association Annapolis RCMP Barbara Smith, Senior Safety Coordinator Rodena Renaud Phone...... 902-755-2886 Phone...... 902-665-4481 E-mail ...... [email protected]
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 81 Antigonish RCMP Inverness County RCMP Cst. Morgan MacPherson Phone...... 902-625-2220 Phone...... 902-863-6500 Kings County RCMP Bridgewater RCMP Cst. Kelli Gaudet Cst. Brandy Steeves Phone...... 902-679-5555 or 902-542-2066 Phone...... 902-527-5555 or 902-521-3332 Lower Sackville RCMP Cape Breton First Nations Cst. Bart Leppan Cst. Walter Denny Phone...... 902-864-6000 Phone...... 902-295-0122 Musquodoboit Harbour RCMP Chester RCMP Cst. Brent Nichols Cst. Rod Francis, Community Policing Ofˋcer Phone...... 902-889-3300 Phone...... 902-275-3583 Queens Detachment RCMP Colchester County RCMP Cst. Rob James, Community Policing Ofˋcer Cpl. Mark Rose, Cst. Morash and Cst.MacDonald Phone...... 902-354-5721 Phone...... 902-893-6820 Sheet Harbour RCMP Cumberland County RCMP Cpl. Mike Flanagan Cst. Travis Dow Phone...... 902-885-2510 Phone...... 902-667-3859 or 902-254-2424 Tantallon RCMP Digby RCMP Cpl. Paula Reid Cst. Colin Helm Phone...... 902-826-3100 Phone...... 902-245-2579 Windsor Rural RCMP Enƒeld RCMP Cst. Bryan Leyte, Community Policing Ofˋcer Cst. Shelley MacDonald Phone...... 902-798-2207 Phone...... 902-883-7077 Yarmouth RCMP Halifax District Detachment RCMP Cst. Dana Paterson Sgt. Craig Smith Phone...... 902-742-8777 Phone...... 902-426-8703 or 902-225-9316
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 82 Municipal Police Contacts for Seniors Ofƒce of the Fire Marshal Several municipal police forces have designated ofˋcers who focus on seniors’ issues. The ofˋcers Remembering WJen Program provide a range of information to seniors The Ofˋce of the Fire Marshal, part of the and are often willing to make presentations Department of Municipal Affairs, promotes, to community groups, as is the case with the encourages, and cooperates with anyone Seniors’ Safety and Security Program offered interested in developing and promoting the by the Halifax Regional Police and programs principles and practices of ˋre prevention and through the Springhill Police Department. the protection of life and property against ˋre. This includes promoting, encouraging, and Halifax Regional Police delivering ˋre-safety education programs and For seniors living in the Halifax Regional training to the public. Municipality. The Ofˋce of the Fire Marshal, together with Home Safety Visits the Fire Service of Nova Scotia, Senior Safety, Trained volunteers visit your home to help Restorative Justice, and home health-care identify safety concerns and provide information providers, is now facilitating the Remembering for making your home as safe as possible. When program. Remembering When is centred around 16 key safety messages about ˋre and Home Safety Presentations fall prevention. The program is delivered in rural Free group seminar from trained volunteers who communities through one-hour presentations, provide safety information with a do-it-yourself home visits, and smoke alarm programs. The checklist for homeowners. intent of the Remembering When program is to give support to older adults who are living Phone...... 902-490-2554 independently in their own homes and to E-mail ...... [email protected] support their safety by preventing ˋres and falls Cst. Nancy Miller in their homes. Community Relations / Crime Prevention Unit For more information on the Remembering Phone...... 902-490-5462 When program in your community, contact E-mail ...... [email protected] Derwin Swinemar, Deputy Fire Marshal. halifax.ca/police/shsp.html Phone...... 902-424 5721 Springhill RCMP Toll-free...... 1-800-670-4357 Cst. Travis Dow, Community Ofˋcer E-mail ..... [email protected] novascotia.ca/lae/publicsafety/OFM.asp Phone...... 902-667-3859
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 83 Human Rights Fraud Awareness To help ˋght fraud against seniors, resource Nova Scotia Human RigJts Commission materials are available in both ofˋcial languages The Nova Scotia Human Rights Commission at novascotia.ca/just/prevention/seniors_safety. is an independent government body that asp. Services in French may be available upon administers the province’s Human Rights request. Act, which protects Nova Scotians from discrimination. The Commission’s services Recognizing Fraud include: Thousands of Canadians of all ages and from all • providing free information, on a conˋdential walks of life are defrauded each year. There is basis, to people who believe they may have no typical fraud victim in Canada. Fraud targets experienced discrimination Canadians of all age and from all walks of life. • investigating and resolving complaints of Recognizing fraud is the ˋrst step to better discrimination protecting yourself. • delivering education and information Fraudsters are professional criminals who know programs on diversity and sexual harassment what they are doing. They rely on some basic issues techniques to be successful, including: • consulting with organizations to help them • developing professional-looking marketing set up their own policies and programs related materials to human rights • providing believable answers for your tough • building partnerships with government, questions universities, and community groups to • impersonating government agencies, promote respect for human rights legitimate businesses, websites, charities, and Halifax ofƒce causes Phone...... 902-424-4111 • pretending to be your ordinary supplier Toll-free...... 1-877-269-7699 • hiding the true details in the ˋne print TTY ...... 902-424-3139 • preying on areas of vulnerability, including Toll-free TTY...... 1-866-811-3732 those needing help with loans or ˋnding employment E-mail ...... [email protected] • asking for fees in advance of promised gov.ns.ca/humanrights services Sydney ofƒce • threatening legal action to collect on alleged Phone...... 902-563-2142 contracts Toll-free...... 1-866-852-3691 • falsely claiming afˋliation with reliable sources, such as legitimate news sites, to Digby ofƒce support their products or services Phone...... 902-245-4972 • exchanging victim lists with other fraudsters Toll-free...... 1-877-269-7699 (Source: Competition Bureau of Canada website, competitionbureau.gc.ca/eic/site/cb-bc.nsf/ eng/h_00122.html, accessed on September 17, 2014)
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 84 If you think you may be a victim of fraud or Telephone Contact Programs scam, you can get more information from the Telephone contact programs are available in following: various Nova Scotia communities to ensure that • your local police service seniors who live alone have regular contact with • Canadian Anti-Fraud Centre (formerly others. If you would like to participate, contact PhoneBusters): toll-free 1-888-495-8501 or the program nearest you. antifraudcentre-centreantifraude.ca VON Tri-County • Canadian Consumer Handbook, consumerhandbook.ca/en Phone...... 902-742-4512 • Better Business Bureau of the Maritime VON Annapolis Valley Provinces: toll-free 1-800-422-5413 or Toll-free...... 1-800-411-9646 bbb.org/atlantic-provinces VON Antigonish Protect your SIN! Phone...... 902-863-5700 Your Social Insurance Number (SIN) is conˋdential. To protect it from inappropriate VON Cumberland use, fraud, or theft, keep the following tips in Phone...... 902-667-8796 mind VON Lunenburg • Only provide your SIN if you know that it is Phone...... 902-624-1897 legally required. • Contact Service Canada if you change your VON Queens name, your citizenship status changes, or Phone...... 902-354-3297 information on your SIN record is incorrect or Northwood’s Get Connected incomplete. Phone...... 902-492-3346 • Don’t provide your SIN over the phone unless (Halifax Regional Municipality) you make the call and you know with whom you are dealing. Toll-free...... 1-888-531-1222 (Sheet Harbour) • Never reply to e-mails that request personal information such as your SIN. nwood.ns.ca • Take immediate measures to protect your SIN when you suspect someone is using your SIN fraudulently. • Store any document containing your SIN and personal information in a safe place—do not keep it with you. • Never use your SIN card as a piece of identiˋcation. • Shred paper records with personal information and your SIN once you no longer need them.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Safety 85 End-of-life Issues
Managing Your Affairs Friends in Bereavement Kentville Meets the 1st & 3rd Tuesdays each month Everyone should take the necessary legal steps from 2 to 4 pm to ensure that their affairs will be properly managed if they become unable to manage them Kentville Baptist Church by themselves. For more information on power (parking lot entrance to the left) of attorney, enduring power of attorney, and 8-week Grief Recovery Programs guardianship, contact the Legal Information Society of Nova Scotia. Offered several times each year in various locations in the Annapolis Valley. Phone...... 902-455-3135 For further information contact Jennifer Longley ...... 902-681-8239 Hospice, Palliative Care, or [email protected]. and Bereavement Supports for individuals and families during What to Do When times of loss, grief, and bereavement are available Someone Dies in many communities across the province. Before someone dear to you dies, it is important Information can be found through Nova Scotia to ˋnd out his or her instructions concerning Hospice Palliative Care Program Association. funeral arrangements and bequeathing the nshpca.ca body for medical research or organ donation, if applicable. Grief/Bereavement When someone dies there are many decisions Friends in Bereavement support groups meet in and arrangements to be made. Sadly, decisions the Annapolis Valley and are listed with Grief often have to be made at a time of personal NS. They are partnered with the Valley Hospice distress. To assist with this process, we have Foundation, RCMP Seniors’ Safety Programs, gathered some useful links where you can ˋnd Careforce, and Mental Health. out more about the organizations that should nshpca.ca/resources be contacted and the affairs that should be dealt Friends in Bereavement Berwick with following a death. Meets the 1st & 3rd Tuesdays each month Phone...... 902-424-4381 from 10 am to noon Toll-free (within Nova Scotia) . .1-877-848-2578 Western Kings Memorial Health Centre novascotia.ca/sns/access/vitalstats/death.asp Friends in Bereavement Bridgetown Meets the 2nd & 4th Tuesdays each month from 2 to 4 pm Bridgetown Baptist Church (back entrance)
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • End-of-life Issues 86 TJe Human Body Donation Program A Veteran must have been a member of the Located in the Department of Medical Canadian Armed Forces or any predecessor Neuroscience in the Faculty of Medicine at naval, army or air forces of Canada or Dalhousie University in Halifax, Nova Scotia. Newfoundland; or a Canadian Merchant Navy The program accepts donations from Nova Veteran of the Second World War or the Korean Scotia, New Brunswick, and Prince Edward War; or an Allied Veteran who served with Allied Island. The forms and information on the Forces in the Second World War or the Korean War. program are available online. Another initiative of the LPF is to mark graves Phone...... 902-494-6850 of eligible Veterans who have been buried for at least ˋve years in unmarked graves. The Last E-mail ...... [email protected] Post Fund owns and operates a Columbarium dal.ca/bodydonation at Fairview Lawn Cemetery in Halifax as well as Funeral Arrangements the National Field of Honour located in Pointe- Claire, Québec. Members of religious organizations should call their clergy ˋrst to discuss matters. Toll-free...... 1-800-465-7113 E-mail ...... [email protected] Funeral arrangements can be very expensive. Ask for detailed estimates before committing lastpostfund.ca yourself, and try to cut costs by eliminating Services funéraires du the items you consider to be least important. Fonds du Souvenir Cremation is an option that is usually less costly. Une organisation nationale sans but lucratif, le In situations where there is little or no money Fonds du Souvenir administre le Programme de for funeral expenses, assistance may be available funérailles et d’inhumation au nom d’Anciens through the Nova Scotia Department of Combattants Canada. Sa mission depuis 1909 Community Services. To apply, contact the ˋeld est de veiller à ce qu’aucun ancien combattant ofˋce nearest you. (See page 23.) ne soit privé de la dignité de funérailles et If the deceased was a war veteran, Veterans d’une inhumation convenables par manque Affairs Canada may provide assistance through de ressources ˋnancières. La demande de the Last Post Fund (see below). remboursement pour des frais de funérailles et d’inhumation doit être faite moins d’un an après The Last Post Fund Funeral Services le décès d’un ancien combattant. A not-for-proˋt national organization, the L’une des initiatives du Fonds du Souvenir est Last Post Fund (LPF) delivers the Funeral and d’installer une pierre tombale pour les anciens Burial Program on behalf of Veterans Affairs combattants inhumés depuis au moins cinq ans Canada. Operating since 1909, its mission dans une sépulture non identiˋée. En outre, le is to ensure that no Veteran is deprived of a Fonds du Souvenir possède et opère le Champ digniˋed funeral, burial, and headstone for d’honneur national situé à Pointe-Claire, QC lack of ˋnancial resources. Applications for ainsi qu’un Columbarium au cimetière Fairview reimbursement of funeral and burial costs may Lawn, à Halifax, N-É. be submitted up to one year following the death of a Veteran. Numéro de téléphone sans frais . .1-800-465-7113 Courriel ...... [email protected] fondsdusouvenir.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • End-of-life Issues 87 DeatJ Certiƒcate Prestation de décès In most situations funeral directors look after Plusieurs régimes de retraite offrent des the arrangements for the death certiˋcate and prestations de survivant. Toutes les sources de have the death registration submitted to the revenu de la personne décédée devraient donc Deputy Registrar General. A short-form copy être vériˋées pour déterminer les dispositions of the death certiˋcate may be obtained from qui ont été prises pour les survivants. En raison the Deputy Registrar General at the number de la façon dont les pensions et les rentes sont listed below. If the cause of death is required considérées par la Loi de l’impôt sur le revenu, (for insurance purposes, for example), you must il est important pour un conjoint survivant obtain a certiˋed copy of the death registration. d’examiner toutes les options possibles. Il You will need to give the name of the deceased faut tenir compte de ce qui suit : Sécurité de and the date and place of death, and state the la vieillesse, prestation de décès du Régime de reason for your request. The fee for each short- pensions du Canada, prestations de pension du form certiˋcate is 33; a detailed certiˋcate survivant, prestations pour enfants à charge, costs 39. Debit, Visa, or MasterCard payments ainsi que tout régime de pension privé (p. are accepted. ex. pensions militaires ou autres régimes de pension liés à un travail). Si vous avez besoin Service Nova Scotia d’aide, veuillez vous adresser à un comptable. Vital Statistics/Access Nova Scotia Centre 300 Horseshoe Lake Drive, P.O. Box 157 Halifax, NS B3J 2M9 Phone...... 902-424-4381 Toll-free...... 1-877-848-2578 novascotia.ca/sns/access/vitalstats.asp
DeatJ Beneƒts Several pension plans include survivor beneˋts. All sources of income for the deceased should be checked to see what provisions were made for survivors. Because of the way pensions and annuities are treated under the Income Tax Act, it is important for a surviving spouse to examine all options. Items to consider include Old Age Security, the Canada Pension Plan Death Beneˋt, the Surviving Spouse’s Beneˋt, the Dependent Children’s Pension (see information in the Financial section), and any private pension plans (e.g., military pensions and company and/or other work-related plans). If you need assistance with this, consult an accountant.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • End-of-life Issues 88 WHERE BREAKTHROUGHS BEGIN
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • End-of-life Issues 89 Organizations
Societies Act / Registry of Colchester/East Hants Seniors’ Council Joint Stock Companies Vince DeAdder, Phone ...... 902-662-2536 Seniors’ clubs, councils, and other organizations Cumberland County Senior Citizens’ Council may incorporate under the Societies Act for a fee Judy Schultz, Phone ...... 902-447-2272 of 43.60, with an annual renewal fee of 31.15. Inverness-Victoria Council of Seniors & Pensioners Registry of ,oint StocM Companies Joe Praught, Phone ...... 902-625-3704 9 North, Maritime Centre Kings County Senior Citizens’ Council 1505 Barrington Street Rita Tibert, Phone...... 902-678-1658 PO Box 1529, Halifax, NS B3J 2Y4 Pictou County Council of Senior Citizens Phone...... 902-424-7770 Terry Donavan, Phone ...... 902-382-2279 Toll-free...... 1-800-225-8227 E-mail . . [email protected] or rjsc.societies@ Richmond County Senior Citizens’ Council novascotia.ca Claire Marchand, Phone ...... 902-345-2499 novascotia.ca/sns/rjsc Sackville Seniors’ Advisory Council Seniors’ Councils, Clubs, Charlene Nolan, Phone...... 902-864-5591 and Centres Yarmouth County Senior Citizens’ Council Eileen Pothier, Phone ...... 902-663-4700 About a dozen seniors’ councils and over 150 seniors’ clubs are active in Nova Scotia. The Seniors’ Clubs and Centres clubs offer a wide variety of programs and social events for seniors in their area. To ˋnd out if Metro Region there is a club in your areas call 211. Chebucto Links Seniors’ Councils 2080 Windsor Street, Halifax Phone...... 902-422-3525 Councils are comprised of representatives from each seniors’ club. They serve as a forum E-mail ...... [email protected] for sharing information and addressing local chebuctolinks.ca seniors’ issues. Dartmouth Seniors’ Service Centre Antigonish/Guysborough 45 Ochterloney Street, Dartmouth Senior Citizens’ Council #63 Phone...... 902-465-5578 Catherine Hartlen, Phone...... 902-232-2113 Cape Breton Council of Senior Citizens and Pensioners Emerson Jessome, Phone ...... 902-736-2174
Dial when you don’t know where to turn. • ns.211.ca Positive Aging Organizations 90 reBoom South Shore Region 2615 Northwood Terrace, Halifax Bridgewater Senior Citizens’ Club Phone...... 902-454-3351 Bridgewater nwood.ns.ca Phone...... 902-543-5719 and 123 Gary Martin Drive, Bedford Western Region Phone...... 902-407-8550 Bear River New Horizons Centre Sackville Seniors Advisory Council Bear River 45 Connolly Road, Lower Sackville Phone...... 902-467-3930 Phone...... 902-864-5591 E-mail ...... [email protected] Nouveaux Horizons de la Baronnie sackvilleseniors.com Lower West Pubnico Phone...... 902-762-2655 Spencer House 5596 Morris Street, Halifax Tiverton Super Seniors Phone...... 902-421-6131 Tiverton, Long Island E-mail ...... [email protected] Phone...... 902-839-2244 spencerhouse.ca Westport Super Seniors Cape Breton Region Westport Phone...... 902-839-2015 Steelworkers and Sydney Pensioners Club 30 Inglis Street, Sydney OtJer Nova Scotia Seniors’ Phone...... 902-539-8000 Organizations North Shore Region Association of Dalhousie Retirees and Pensioners Club 60 This association facilitates and promotes the Antigonish sharing of information to Dalhousie University Phone...... 902-863-6976 (Dal) retirees, and promotes a sense of continuing Greenƒeld Oldsters Club membership within the family of Dal retirees. Aspen Phone...... 902-494-7174 Phone...... 902-833-2230 E-mail ...... [email protected] adrp.dal.ca Pictou County New Horizons Seniors’ Centre 14 Kempt Street, Pictou Grandparents’ Rights Phone...... 902-485-2573 for Nova Scotia Association This association is committed to raising public Seniors Outreach/Help Line awareness about grandparents’ rights and c/o Valley View Villa, Stellarton supporting the relationships between children Phone...... 902-752-8400 and their grandparents. E-mail .... [email protected] Pauline Glenn, President E-mail ...... [email protected]
Dial when you don’t know where to turn. • ns.211.ca Positive Aging Organizations 91 Indo-Canadian Seniors Group To donate, please contact: of Nova Scotia Dr. F. R. MacKinnon Endowment Fund This group addresses healthy lifestyles and University Advancement organizes recreational, cultural, and fundraising Mount Saint Vincent University, Halifax activities. It offers presentations on a variety Phone...... 902-457-6470 of topics, including health issues, investments, insurance, estate planning, literacy, social msvu.ca/nsca beneˋts, exercise, and meditation. Mr. Sunder Sharma, President Group of IX Seniors Advisory Phone...... 902-423-1988 Council of Nova Scotia The Department of Seniors consults regularly Nova Scotia Centre on Aging with the Group of IX Seniors Advisory Council of (NSCA) Nova Scotia. The “Group of IX” is independent of government and may consult with other For more than 20 years, the NSCA at Mount organizations and special interest groups in an Saint Vincent University has advanced effort to be fully informed and representative knowledge on aging-related issues through of the senior population of the province. The research, education, and community Group of IX has recently had signiˋcant input engagement. The NSCA’s main areas of expertise into seniors-related government programs. are focused on issues related to family and Organizations whose elected representatives friend caregivers, home-care human resources, form the Group of IX are highlighted below. age-friendly communities, dementia care, nursing home residents’ quality of life, and CARP—A New Vision of Aging in Canada abuse of older adults. The NSCA conducts local, CARP is a national organization that promotes provincial, regional, and national projects the rights and quality of life for Zoomers— in collaboration with a wide range of public Canadians aged 50 and over. A non-proˋt and private sector partners, including other association that does not receive government universities and not-for-proˋt organizations. funding, CARP advocates for social change, The NSCA has developed a sound reputation offers member beneˋts and information, and for producing high-quality relevant materials, hosts community events through its chapters. which link research to policy. CARP Nova Scotia Chapter Phone...... 902-457-6546 Bill VanGorder, Chair E-mail ...... [email protected] Phone...... 902-497-8073 msvu.ca/nsca E-mail ...... [email protected] NSCA Endowment— CARPnovascotia.ca Dr. F. R. Mac-innon Fund The Dr. F. R. MacKinnon fund supports the mandate of the Nova Scotia Centre on Aging to promote education for seniors, practitioners, and caregivers; to consult with seniors organizations and decision makers; and to support research initiatives that beneˋt seniors.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging Organizations 92 Community LinMs the Federation monitors seniors’ programs, Community Links is a provincial non-proˋt services, and beneˋts, and advocates for their organization with a membership composed of maintenance. An annual convention is held in seniors’ clubs, senior-serving organizations, May each year at the Glengarry Truro Trade and and individual members aged 55+. Community Convention Center. Resolutions are read and Links works to promote healthy, age-friendly discussed, and those accepted are put in a report communities and quality of life for older adults and presented to the appropiate government in Nova Scotia through knowledge transfer, department. capacity building, and advocacy. Regionally Bernie LaRusic, President based Ageing Well Together Coalitions work Phone/Fax ...... 902-562-1901 with community partners in many aspects of E-mail ...... [email protected] aging well, including physical activity and falls prevention, age-friendly communities, access to Nova Scotia Government Retired transportation, and gambling awareness. Employees Association (NSGREA) Community Links is afˋliated with the National NSGREA is the “Voice to Government” on behalf Pensioners Federation. of both government and general employees Mary MacLellan, President of the government of Nova Scotia. NSGREA is Phone...... 902-755-1123 dedicated to the well-being of all retirees who are receiving a pension from the N.S. Public E-mail ...... [email protected] Service Superannuation Pension Plan, and nscommunitylinks.ca its main purpose is to monitor the members’ Pension and Health Plan. National Association of Federal Retirees Bernard K. Conrad, President The National Association of Federal Retirees protects the beneˋts and promotes the interests Phone...... 902-865-5050 of people (and their spouses and survivors) E-mail ...... ofˋ[email protected] who have retired from the ranks of the Public nsgrea.ca Service of Canada, the Canadian Forces, the Royal Canadian Mounted Police, and federally Regroupement des aînées et aînés appointed judges. Federal retirees who have de la Nouvelle-Écosse (RANE) questions about their pensions may call the Le RANE est l’organisme porte-parole des Superannuation Directorate at 1-800-561-7930 aînés de l’Acadie de la Nouvelle-Écosse. En for information. plus de faire valoir les points de vues, désirs et Phone...... 613-745-2559 besoins des aînés de cette communauté auprès E-mail ...... [email protected] des diverses instances gouvernementales et communautaires, le RANE favorise et valorise la fsna.com contribution des aînés à la collectivité. Federation of Senior Citizens and Le RANE vise, en implantant des programmes Pensioners of Nova Scotia (FSCPNS) et en organisant des activités, à atteindre deux The Federation is composed of small and résultats importants: large seniors’ clubs and councils across the • Vitalité : Les aînés constituent un facteur province and as such is viewed as a strong voice important de la vitalité de l’Acadie de la for seniors. Through its councils and clubs, Nouvelle-Écosse.
Dial when you don’t know where to turn. • ns.211.ca Positive Aging Organizations 93 • Mieux-être des aînés : Les aînés de l’Acadie de Section of Senior and Retired Doctors la Nouvelle-Écosse atteignent un plus grand of Doctors Nova Scotia niveau de mieux-être. The mission of the Section of Senior and Retired Le Regroupement compte des membres Doctors (SSRD) is to: répartis dans plus de dix régions acadiennes • promote the health and welfare of senior et francophones de la Nouvelle-Écosse. Pour physicians de plus amples renseignements au sujet des • advocate for evidence-based actions and activités du Regroupement ou pour devenir policies that improve the health status of all membre, n’hésitez pas à visiter leur site Web au Nova Scotians, with particular attention to rane.ns.ca ou à communiquer avec le bureau du issues affecting seniors RANE au 433-0860. The SSRD is a leader in the movement to George Cottreau, Président establish a national section for senior and Phone...... 902-434-2995 retired physicians. About 22% (585 members) Courriel ...... [email protected] of the members of Doctors Nova Scotia (DNS) are aged 65 years or older, the seniors category. Retired TeacJers Organization of tJe The SSRD connects with the Canadian Medical Nova Scotia TeacJers Union Association via our provincial organization, DNS. The Retired Teachers Organization of NSTU Recognizing that the Social Determinants of is the ofˋcial body representing the retired Health are responsible for three-quarters of teachers of Nova Scotia to advance, promote, the health status of individuals and population and protect the welfare of its members. groups of all ages and the traditional health- Jim Kavanaugh, President care system is responsible for one-quarter, Phone...... 902-862-3833 the SSRD acknowledges the importance of the E-mail ...... [email protected] Department of Seniors’ foundation document “Strategy for Positive Aging in Nova Scotia,” Royal Canadian Legion released in 2005. Nova Scotia/Nunavut Command Dr. Bill Mason, Chair The RCL is a not-for-proˋt, dues-supported Phone...... 902-423-0693 organization that advocates and secures beneˋts E-mail ...... [email protected] and support services for veterans and their families. The members of the Royal Canadian Legion are the keepers of Remembrance in Canada. The RCL also delivers and supports programs for youth and seniors through community branches and provincial/territorial/ dominion Commands. Phone...... 902-429-4090, ext. 3 Toll-free...... 1-877-809-1145 E-mail ...... [email protected]
Dial when you don’t know where to turn. • ns.211.ca Positive Aging Organizations 94 Health-Related Organizations Canadian Cancer Society, Nova Scotia Division ALS Society of Phone...... 902-423-6183 New BrunswicM and Nova Scotia Toll-free...... 1-800-639-0222 The ALS Society of Nova Scotia is committed to E-mail ...... [email protected] supporting individuals living with amyotrophic cancer.ca lateral sclerosis (ALS) by providing equipment, caregiver support, information, and referrals, Cancer Information Service and by funding research to ˋnd a cure. The society offers a toll-free information service Phone...... 902-454-3636 staffed by caring, knowledgeable personnel who Toll-free...... 1-866-625-7257 provide information on all aspects of cancer. E-mail ...... [email protected] Toll-free...... 1-888-939-3333 alsnbns.ca Cancer Connection AlzJeimer Society of Nova Scotia This toll-free, telephone-based one-on-one peer support program connects people living with Alzheimer Society of Nova Scotia is committed cancer to people who provide support based on to alleviating the personal and social similar cancer experiences. consequences of Alzheimer’s disease and other dementias and to promoting the search for the Toll-free...... 1-888-939-3333 causes, treatments, and cures. Canadian Diabetes Association Phone...... 902-422-7961 Phone...... 902-453-4232 Toll-free ...... 1-800-611-6345 Toll-free...... 1-800-326-7712 E-mail ...... [email protected] E-mail ...... [email protected] alzheimer.ca/ns diabetes.ca TJe ArtJritis Society Canadian Liver Foundation The Arthritis Society provides information on arthritis treatments, medications, programs, Phone...... 902-423-8538 services, and events available in your area. Toll-free...... 1-866-423-8538 Toll-free...... 1-800-321-1433 E-mail ...... [email protected] (Arthritis Information Line) liver.ca E-mail ...... [email protected] Continuing Care Association of Nova arthritis.ca/ns Scotia (CCANS) Canadian Cancer Society CCANS represents continuing care facilities and service providers in the province through This volunteer-based organization funds networking, education, lobbying, and strategic cancer research and provides support, through partnerships. programs and services, for those affected by cancer. 38A Withrod Drive, Halifax, NS B3N1B1 Phone...... 902-863-2578 E-mail ...... [email protected] ccans.info
Dial when you don’t know where to turn. • ns.211.ca Positive Aging Organizations 95 DartmoutJ Osteoporosis Epilepsy Association of Nova Scotia Multidisciplinary Education Program EANS provides education and resources to A free education program for people with or at support persons living with epilepsy and their risk for osteoporosis. It is delivered from the communities, and supports ongoing research. Dartmouth General Hospital. It can be broadcast Services include programming, support, live to any hospital in Nova Scotia via the newsletters, membership, information library, Telehealth Network. The program is four hours seizure ˋrst aid and education to schools and delivered over two days. You must commit to employers, and scholarships and bursaries for attending both days. You can register by calling students who live with epilepsy. 465-8303 to have the referral form sent to you. Phone...... 902-429-2633 Easter Seals Nova Scotia Toll-free...... 1-866-EPILEPSY E-mail ...... [email protected] Our charity advocates for a barrier-free Nova Scotia and delivers top-quality epilepsy.org programs promoting mobility, inclusion, Facebook and Twitter and independence for Nova Scotians with disabilities. Heart and StroMe Foundation The Heart and Stroke Foundation, a volunteer- 3670 Kempt Road, Halifax based health charity, leads in eliminating heart Phone...... 902-453-6000 disease and stroke and reducing their impact E-mail ...... [email protected] through the advancement of research and its easterseals.ns.ca application, the promotion of healthy living, and advocacy. THERE ARE 10 WARNING SIGNS Phone...... 902-423-7530 OF ALZHEIMER’S DISEASE Toll-free...... 1-800-423-4432 E-mail ...... [email protected] heartandstroke.ca
-idney Foundation of Canada The foundation funds research and clinical education, provides services for the special needs of individuals living with kidney disease, advocates for access to high-quality care, and actively promotes an awareness of and commitment to organ donation. Toll-free...... 1-877-453-0533 E-mail ...... [email protected] kidney.ca/atlantic Learn the other nine warning signs www.tenwarningsigns.ca or call us at 1-800-611-6345
Dial when you don’t know where to turn. • ns.211.ca Positive Aging Organizations 96 Lung Association of Nova Scotia Ostomy Canada Society Inc. A certiˋed COPD education counselor is always Ostomy Halifax available, toll-free...... 1-866-717-2673. Phone...... 902-462-0899 6331 Lady Hammond Road, Halifax, NS B3K 2S2 E-mail ...... [email protected] Phone...... 902-443-8141 Toll-free...... 1-888-566-5864 Satellites E-mail ...... [email protected] Annapolis Valley East (Kentville). 902-798-2358 ns.lung.ca Cape Breton...... 902-562-1367 Pictou County ...... 902-926-2806 MarcJ of Dimes Canada—Conductive South Shore Ostomy Group ..... 902-521-6117 Education South West Nova Scotia ...... 902-762-0352 Phone...... 902-444-1090 Truro ...... 902-895-3697 Fax ...... 902-444-3692 ostomyhalifax.ca E-mail ...... [email protected] ostomycanada.ca marchofdimes.ca Psoriasis Society of Canada Multiple Sclerosis Society of Canada The society provides information to those who The society works to ˋnd a cure for multiple have psoriasis, provides assistance to ˋnd a sclerosis (MS) and is dedicated to improving the doctor to treat psoriasis, offers support, and quality of life for people living with MS. forms support groups. Atlantic Division, Dartmouth Phone...... 902-443-8680 Phone...... 902-468-8230 Toll-free...... 1-800-656-4494 Toll-free...... 1-800-268-7582 E-mail ...... [email protected] E-mail ...... [email protected] psoriasissociety.org mssociety.ca Tinnitus Support Group Muscular DystropJy Canada (MDC) of Atlantic Canada Phone...... 902-429-6322 The group provides educational and support Toll-free...... 1-800-884-6322 services to those suffering from tinnitus. It also E-mail ...... [email protected] strives to increase community awareness about tinnitus and hearing loss. muscle.ca Phone...... 902-473-4366 TJe Nova Scotia ApJasia Association E-mail ...... [email protected] The NSAA advocates for people with aphasia tinnitusatlantic.tripod.com in Nova Scotia, and supports and provides community services to help them “relearn” their communication skills. Phone...... 902-445-4960 E-mail ...... [email protected] nsaphasia.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging Organizations 97 Victorian Order of Nurses Cumberland County Victorian Order of Nurses (VON) Canada is a Phone...... 902-667-8796 national non-proˋt and charitable home and Greater Halifax community care organization serving Canadians coast to coast. VON provides health-care and/ Phone...... 902-453-5800 or home support and/or community support Lunenburg County services to people and their families at home Phone...... 902-624-8031 or in the community. Programs and services help seniors live independently in their homes. Pictou County Care and support services vary by site, and Phone...... 902-752-3184 may include visiting nursing, rehabilitation, palliative care, caregiver support, bereavement Queens County follow-up, homemaking, personal care, and Phone...... 902-354-3297 respite care. Care is provided in consultation with Tri-County a physician and is available seven days a week. Phone...... 902-742-4512 Charitable services include adult day programs, meals programs, transportation programs, seniors’ exercise, volunteer visiting, and more. Many interesting volunteer opportunities are available through your local VON site. VON Canada Eastern Region Corporate Centre Phone...... 902-981-2429 Toll-free...... 1-888-508-0563 von.ca Annapolis Valley Phone...... 902-678-3415 Toll-free...... 1-800-411-9646 Antigonish Phone...... 902-863-5700 Cape Breton Metro Phone...... 902-564-6479 Colchester East Hants Phone...... 902-893-3803
Dial when you don’t know where to turn. • ns.211.ca Positive Aging Organizations 98 Elder Abuse Bridging the Generation Gap
enior abuse is an uncomfortable topic. future generations about the importance of SEvery year senior abuse touches the lives of understanding the issues of aging. A school many Nova Scotians. Many don’t realize they’re teacher for more than 30 years, Sharon began victims, and many more don’t know that they’re her ƒrst intergenerational project in 2000. victimizing others. The Meadows School Project is a unique Dawn Thomas is a Senior Safety Coordinator intergenerational immersion model that breaks for the Digby and Area Senior Society. In down ageist attitudes and improves the social 2013, her group received a WEAAD grant for health of seniors and youth. the intergenerational project, I Can Make A “This project is about building understandings Difference. “We hoped this would be a great for a sustainable societal shift,” said MacKenzie. way to get families talking at home about senior “Abuse starts in the small, disrespectful ways abuse and bring awareness to communities we interact with each other; whether that means through a poster project,” said Ms. Thomas. the teenager in the line at a store who grows The project is aimed at children in grades 5 frustrated with the senior fumbling with her and 6 who were asked to draw comparisons purse, or adults judging the kid with the purple between bullying and senior abuse. Dawn says hair.” The results of her ten-year study on the that the poster contest and exhibit of their work project spoke for themselves. Mackenzie adds was to keep the conversation going. The project that residents who would often stay in their room helped to teach kids that bullying can happen at were now shaving or going for hair-dos, getting any stage in life and that they can be part of the dressed up, and coming to eat, work and play. solution. Ageism at times can be overt and at other Engaging communities to recognize the signs times more subtle, but it’s an attitude that of senior abuse is just a small step forward in seniors encounter regularly in their daily lives. reducing and preventing incidents against some Intergenerational programs are designed to of the most vulnerable in our province. Nationally foster mutual understanding and acceptance steps have been taken to shed light on this issue between children and seniors who might and to encourage constructive discussion. otherwise be reluctant to reach out to each other. Ultimately, they seek to break down i2i Intergenerational Society founder, Sharon barriers and replace tired stereotypes with MacKenzie, believes that through purposeful healthier and more open points of view. intergenerational relationships we can teach
Dial when you don’t know where to turn. • ns.211.ca Positive Aging Organizations 99 Index of Programs and Services
Ageing Well Together Coalitions ...... 77-78 This symbol indicates that the Allowance ...... 22 government department, organization, or agency is able to respond in French to ALS Society of New Brunswick and Nova Scotia . . 95 questions and concerns. Always Home Homecare ...... 69 Alzheimer Society of NS ...... 12, 95 Ce symbole indique que le ministère, l’organisme ou l’agence du gouvernement Ambulance Fees & Appeal Process ...... 41 qui offre ce service est en mesure de Ambulance Services ...... 40 répondre en français aux questions et aux Annapolis Valley At Home Senior Care Ltd ...... 70 préoccupations du public. Anson Care Givers Inc...... 69 Antigonish Community Transit Society ...... 17 Antigonish/Guysborough Senior Citizens’ Council . . 90 Antigonish Seniors CARE Van Society...... 17 211 Nova Scotia ...... 12 Arthritis Society, The ...... 95 55+ Games ...... 60, 61 Assistance for Caregivers ...... 68 811 Health Information and Advice ...... 42 Assisted-Living Facilities ...... 37 A Association of Dalhousie Retirees and Pensioners. 91 Aboriginal Continuing Care ...... 68 At Home Home Care ...... 69 Abuse awareness...... 79 Atlantic School of Theology ...... 64 Access-A-Bus Services, Automobile insurance ...... 29 see Halifax Transit Services for Seniors ...... 18 Access-A-Home Program ...... 30 B Access Nova Scotia, see Service Nova Scotia Bayshore Home Health ...... 69 Access to Travel (ATT) ...... 13 Bear River New Horizons Centre ...... 91 Accessibility Information ...... 13 Be Safer at Home ...... 77 Accessible Parking, Licence Plates, and Permits 14, 15 Bereavement ...... 86 Accessible Transportation ...... 16-20 Berkeley Retirement Residences, The ...... 37 Accommodations for Health-Care Patients Better Business Bureau (BBB) ...... 21 and Visitors ...... 49 Birth certiˋcates ...... 57 Active Living ...... 59 Boarding Homes ...... 38 Active Living Coalition of Older Adults (ALCOA) .60 Body donation...... 87 Active Living Regional Representatives ...... 59 Book-a-Ride ...... 18 Addiction Services ...... 46-47 Bridgevalley Home Health Care Ltd. ...... 52 Advisory Council on the Status of Women ...... 13 Bridgewater Senior Citizens’ Club ...... 91 Adult Day Programs ...... 49-50 C Adult Mental Health Clinics by Community . . . 48-49 Callow Wheelchair Buses ...... 18 Adult Protection ...... 78 Canada 55+ Games Association ...... 60 Advertisers’ Directory 2016 ...... 111 Canada Pension Plan (CPP) ...... 22
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Index of Programs and Services 100 Canada Revenue Agency (CRA) ...... 24-25, 28 Community and In-Home Meal Programs ...... 50 My Account ...... 28 Community Services, NS Department of ...... 22 When You Retire ...... 28 Community Transit – Nova Scotia ...... 18 Canadian Association of Retired Persons ...... 92 Community Volunteer Income Tax Program ....25 Canadian Cancer Society ...... 95 Community Wheels...... 17 Canadian Diabetes Association ...... 95 Computers and the Internet ...... 62 Canadian Liver Foundation ...... 95 Congratulatory Messages ...... 15 Canadian MedicAlert Foundation ...... 76 Congregate Housing/Supportive Housing ...... 35 Canadian National Institute for the Blind (CNIB) . . . 13 Consumer Information and Complaints ...... 21 Canadian Red Cross Society Health Continuing Care Association of NS (CCANS) .....95 Equipment Loan Program (HELP)...... 52-54, 73 Continuing Care Services ...... 65-66 Canadian Snowbird Association ...... 64 Co-operative Housing Federation of Canada ...34 Cancer Information Service ...... 95 Cumberland County Senior Citizens’ Council.....90 Cancer Connection ...... 95 Customs Information ...... 64 CAP sites ...... 62 Cape Breton Council of Senior Citizens D and Pensioners...... 90 Dalhousie University Dental School ...... 71 Cape Breton Island Housing Authority ...... 36 Dalhousie Legal Aid ...... 57 Car insurance ...... 29 Dalhousie University, Halifax...... 64 Care Choices Inc...... 70 Dance NS ...... 60 Careforce Home Health Services Ltd...... 70 Dartmouth Osteoporosis Multidisciplinary Caregiver support ...... 68-69 Education Program ...... 96 Caregiver Beneˋt Program ...... 68 Dartmouth Seniors Service Centre ...... 51, 90 Tax tips ...... 25 Deaf and Hard-of-Hearing Seniors ...... 14 Caregivers NS ...... 69 Deafness Advocacy Association Nova Scotia .....14 CARP ...... 92 Death, what to do when someone dies ...... 86 Cervical Cancer Prevention Program (CCPP) ...49 Death Beneˋts ...... 88 CHAD Transit ...... 20 Death certiˋcates ...... 57, 88 Chairs Limited...... 54 Debtor Assistance ...... 21 Chebucto Links ...... 12, 90 Dental ...... 71 Club 60...... 91 Disability Tax Credit...... 24 CNIB...... 13 Disabled Licence Plates and Permits ...... 14 Cobequid Housing Authority ...... 36 Disabled Persons Commission ...... 14 Colchester/East Hants Seniors’ Council ...... 90 Disabled Residential Rehabilitation Assistance Program – RRAP for Individuals with Disabilities...... 31 Colchester Transportation Cooperative Ltd. (CTCL) . 18 Distance Education Courses ...... 64 College of Physiotherapists ...... 71 District Housing Ofˋces ...... 32-33 Community Access Program (CAP) ...... 62 Doctors NS ...... 94 Community college courses for seniors...... 63-64 Downsizing services for seniors...... 34 Community Health Boards ...... 39 Dr. F. R. MacKinnon Endowment Fund ...... 92 Community Health Teams ...... 60 Driver Evaluation Program...... 16 Community Links ...... 93
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Index of Programs and Services 101 Driver’s Licences ...... 15 Foot Care ...... 49, 66, 67, 69 Driver’s Licence Refunds ...... 16 Fraud Awareness ...... 84-85 Driving and Transportation ...... 15 Frequently Called Numbers ...... 11 Drumlin Hills Enriched Living Apartments...... 37 Friends in Bereavement ...... 86 Frozen Favourites ...... 52 E Funding Opportunities ...... 10, 59 Earth Angels Homecare & Companions ...... 70 Funeral Arrangements ...... 87 East Hants Community Rider ...... 19 Easter Seals Nova Scotia ...... 96 G Eastern Mainland Housing Authority ...... 36 Galaxy Medical Alert...... 76 Elder Abuse: Bridging the Generation Gap ...... 99 GEM Health Care Group ...... 70 ElderCare Atlantic Inc...... 69 Government Information ...... 12 ElderDog Canada...... 50 Grandparents’ Rights for Nova Scotia Association . 91 Elderˋt Lunenburg ...... 60 Grants Elder learners ...... 63-64 Active living ...... 59 Emergency Food Services ...... 23 Home improvements and repairs ...... 30 Emergency Medical Information ...... 76 Positive Aging projects ...... 10 Emergency Telephone Numbers ...... 75 RCN Benevolent Fund ...... 23, 54 Emergency Planning...... 74-75 Greenˋeld Oldsters Club ...... 91 Emergency Repair Program (ERP) ...... 30 Grief / Bereavement ...... 86 Employment Insurance ...... 22 Grocery Delivery Services...... 50 Employment Programs and Services ...... 22 Group of IX ...... 10, 92 End-of-life Issues ...... 86 GST/HST Credit ...... 24 Energy Use in the Home ...... 33 Guaranteed Income Supplement (GIS) ...... 22 Enriched Housing ...... 34 H Environmental Home Assessment Program ...... 33 H2O Happy 2 Organize ...... 34 Epilepsy Association of NS ...... 96 Halifax Regional Police, Home Safety Visits F and Presentations ...... 83 Facility-based respite care ...... 68 Halifax Transit Services for Seniors...... 18 Falls Prevention ...... 77 Handi-Trans ...... 17 Federal government ...... HASI...... 31 Aging and Seniors ...... 54 Health and Wellness, NS Department of ...... 39, 59 General Inquiries ...... 12 Health card ...... 40 Retirement Income Programs ...... 22 Health equipment and services ...... 52 Federation of Senior Citizens and Loan program...... 73 Pensioners of NS (FSCPNS)...... 93 Health information line (811) ...... 42 Feed NS ...... 23 Health insurance ...... 29, 40, 46 Fidelis House ...... 49 Health professionals and services ...... 71 Financial Aid Programs, Provincial ...... 22 Health-Related Organizations ...... 95 Find-a-Physician...... 39 Health Screening Programs ...... 49 Fire Marshal...... 83 Hearing Institute Atlantic ...... 14
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Index of Programs and Services 102 Heart and Stroke Foundation...... 96 Investments, Concerns About ...... 21 Heating Assistance Rebate Program ...... 33 IWK Health Centre / Nova Scotia Health Authority 39 HELP (Health Equipment Loan Program) ...... 52 J Help-line/Outreach Seniors’ Infoline ...... 12 Jane’s Home Care ...... 70 Help Lines ...... 15 Janice Webber Physiotherapy Services Ltd...... 71 Hike Nova Scotia ...... 61 Justice, NS Department of ...... 55 Home Adaptations for Seniors’ Independence (HASI) 31 Home Care...... 66, 67 - Aboriginal Continuing Care ...... 68 Kidney Foundation of Canada ...... 96 Palliative ...... 68 Kings County Senior Citizens’ Council ...... 90 Self-Managed Care Program ...... 67 Kings Point-to-Point Transit Society...... 19 Supportive Care Program ...... 67 Kings Transit Authority ...... 16 Home-Improvement Grants and Loans ...... 30 Home Instead Senior Care ...... 70 L Home insurance ...... 29 Last Post Fund Funeral Services ...... 87 Home maintenance...... 33 Lawyer, How to Find ...... 56 Home Oxygen ...... 66, 67 Legal Aid ...... 56-57 Home Support ...... 67 Legal Information Line and Lawyer Referral Service ...... 55-56 Homebound seniors, services for ...... 49 Legal Information Society of NS (LISNS) ...... 55 H.O.P.E. Centre ...... 20 Legal Matters ...... 55 Hospices ...... 86 Legal Resources, Other ...... 56 Housing ...... 30 Leisure ...... 59 Housing authorities & boards ...... 35-36 Leisure and Hobbies ...... 62 Housing Nova Scotia – Grants and Loans ...... 30 Libraries ...... 62-63 Housing Emergency Repair Program ...... 30 Licences and Safe Driving ...... 15 Housing options ...... 34 License, Driver’s ...... 15 Human Body Donation Program ...... 87 Refunds...... 16 Human rights ...... 84 Plates ...... 14, 16 I Life insurance ...... 29 Income Assistance, Provincial ...... 22 Lifelong Learning Opportunities ...... 62-64 Income Tax, Personal ...... 24 LLM Healthcare Services Inc...... 70 Indo-Canadian Seniors Group of Nova Scotia.....92 Loan and Mortgage Programs, Provincial ...... 32 Information and Referral ...... 12 Long-Term Care ...... 65, 71-73 In-Home and Community Meal Programs...... 50 Lung Association of NS ...... 97 In-Home Support Services, private ...... 69-71 Insurance, hints for consumers ...... 29 M Managing Your Affairs ...... 86 Insurance Bureau of Canada (IBC) ...... 29 March of Dimes Canada – Conductive Education . . 97 Internet ...... 62 Marriage Certiˋcates ...... 57 Intouch ...... 77 Meal Programs ...... 50 Inverness-Victoria Council of Seniors & Pensioners . 90
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Index of Programs and Services 103 Meals and More ...... 52 NS College of Physiotherapists ...... 71 Meals Network Representatives ...... 51-52 NS Department of Community Services ...... 22 Meals on Wheels ...... 51, 52 NS Department of Health & Wellness ...... 39, 59 Medical Expenses (tax credit) ...... 24 NS Health Authority / IWK Health Centre...... 39 Medical Services Insurance (MSI) ...... 40 NS Department of Justice ...... 55 MedicAlert Medical ID ...... 76 NS Department of Seniors ...... 10 Medication list ...... 76 Grant Programs ...... 10 Melville Heights ...... 37 Seniors’ Information Line ...... 12 Mental Health Programs / Services ...... 47-49 NS Government Retired Employees Association Metro Transit, see Halifax Transit Services for Seniors (NSGREA) ...... 93 Metropolitan Regional Housing Authority ...... 36 NS Health Insurance (MSI) ...... 40 Mount Saint Vincent University ...... 92 NS Hospice/Palliative Care Association ...... 86 Moving/Downsizing Service for Seniors ...... 34 NS Human Rights Commission ...... 84 MSI ...... 40 NS Legal Aid Commission ...... 57 Multiple Sclerosis Society of Canada ...... 97 NS Meals Network ...... 50 Municipal Police Contacts for Seniors ...... 83 NS Ofˋce of the Ombudsman ...... 21 Municipal Recreation ...... 61 NS Regional Public Libraries ...... 62-63 Muscular Dystrophy Canada (MDC) ...... 97 NS Securities Commission ...... 21 NS Seniors’ Organizations, Group of IX ...... 92 N Nursing, Home Care ...... 67 National Association of Federal Retirees (FSNA) . . 93 Nursing Homes ...... 68, 71 Need-a-Lift Transportation Services ...... 18 New Dawn Homecare ...... 69 O New Dawn Meals on Wheels ...... 51 Occupational Therapists...... 71 New Horizons for Seniors ...... 54 Old Age Security Program (OAS) ...... 22 Newcomers, Resources for ...... 13 Ombudsman ...... 21 Nightingale Nursing Services ...... 70 Ora’s Guest Home & In Home Support ...... 70 Northside Community Guest Home ...... 69 Orchard View Apartments (Berwick) ...... 37 Northside Harbourview Hospital Adult Day Program 50 Organizations ...... 90 North Street Singers ...... 62 Osteoporosis ...... 96 Northwood ...... Ostomy Canada Society Inc...... 97 Adult Day Programs ...... 50 P Assisted Living ...... 37 Palliative Care ...... 86 Broadcasting Club ...... 62 Palliative Home Care ...... 68 Intouch ...... 77 Parent Apartment Program (PAP) ...... 32 Notiˋcation of Death ...... 57, 88 Parkland at the Gardens ...... 37 Nouveau Horizons de la Baronnie ...... 91 Parkland at the Lakes ...... 37 NS 55+ Games Society ...... 61 Parkland Cape Breton...... 37 NS Aphasia Association, The (NSAA) ...... 97 Passports ...... 64 NS Advisory Council on the Status of Women ....13 Personal Alert Assistance ...... 69 NS Centre on Aging (NSCA) ...... 92 Personal Directives Act ...... 55
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Index of Programs and Services 104 Personal Emergency Response Systems ...... 76 Registered Disability Savings Plan (RDSP) .....29 Personal Income Tax ...... 24 Registry of Joint Stock Companies ...... 90 Pharmacare Program, Seniors’...... 42-45 Remembering When safety program ...... 83 Philips Lifeline ...... 76 Renovations...... 33 Photo IDs ...... 58 Residential Care Facilities ...... 71 Physician Information Line ...... 39 Residential Rehabilitation Assistance Program – PhysioCare at Home (in-home physiotherapy)....70 Homeowner (RRAP)...... 31 Physiotherapists ...... 71 Residential Tenancies Act ...... 38, 57 Pictou County Council of Senior Citizens ...... 90 Resources for Newcomers...... 13 Pictou County New Horizons Seniors’ Centre.....91 Resources for Senior Women ...... 13 Planning for your Grandchild’s Education .....29 Respite care, facility-based ...... 68 Platinum Protection ...... 76 Retire-At-Home Services ...... 70 Police ...... 81, 83 Retired Teachers Organization of the NSTU .....94 Positive Aging Grant ...... 10 Retirement, tax information ...... 28 Preventing Falls ...... 77 Revenue Canada, see Canada Revenue Agency Private Health Insurance ...... 46 Revera Home Health ...... 70 Private Home Care and Home-Support Services . 69-71 Richmond County Senior Citizens’ Council ...... 90 Problem Gambling Help Line (PGHL) ...... 15 Ridgewood Assisted Living and Care ...... 37 Proof of Age ...... 58 Royal Canadian Legion, NS/ Nunavut Command . . 94 Property Tax Rebate for Seniors Program ...... 22 Royal Canadian Naval Benevolent Fund ...... 23, 54 Protecting Vulnerable Adults (Adult Protection) . . 78 RRAP ...... 31 Protection for Persons in Care ...... 73 Rural Transportation Association ...... 17 Public Inquiries, NS Government ...... 12 S Provincial Health Card ...... 40 Sackville Seniors’ Advisory Council...... 90, 91 Provincial Health Services ...... 39 Safe Driving Discount Program ...... 16 Provincial Housing Emergency Repair Program . . . 30 Safety...... 74 Provincial Loan and Mortgage Programs ...... 32 Saint Elizabeth (Home Care) ...... 70 Provincial Volunteer Awards ...... 15 ScotiaCare Homecare and Caregivers ...... 70 Psoriasis Society of Canada ...... 97 Section of Senior and Retired Doctors of Public Transportation Regional Services ...... 16 Doctors Nova Scotia (SSRD) ...... 94 Public Trustee of Nova Scotia ...... 56 Self-managed home care program ...... 67 R Senior Abuse Awareness ...... 79 RCMP Community Policing ...... 81-82 Senior Citizens’ Assistance Program (SCAP) .....30 RCMP Seniors’ Safety Program ...... 80 Senior Wheels Association, Bridgewater ...... 20 reBoom ...... 91 Seniors Canada On-line ...... 12 Recreation and active living ...... 59 Seniors’ Centres ...... 90-91 Recreation Nova Scotia...... 15 Seniors’ Clubs ...... 90-91 Region of Queens Home Support...... 70 Seniors’ College Association of NS (SCANS) ...... 64 Regional/District Housing Ofˋces ...... 32-33 Seniors’ Councils ...... 90 Registered Education Savings Plan (RESP) ....29 Seniors’ Housing ...... 34
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Index of Programs and Services 105 Seniors’ Information Line T (Department of Seniors / 211) ...... 12 Taxes and Tax Credits...... 24 Seniors’ Information Services ...... 12 Tax credit for Pharmacare...... 45 Seniors’ mental health services ...... 48 Property tax rebate for seniors ...... 22 Seniors’ organizations ...... 90-94 Volunteer assistance with tax returns ...... 25 Seniors’ Outreach/Help Line ...... 91 Telephone Contact Programs...... 85 Seniors’ Pharmacare program ...... 42-45 Northwood’s Get Connected ...... 85 Seniors’ Safe Driving Discount program ...... 16 VON ...... 85 Seniors’ Safety program (RCMP) ...... 80-81 Tenancy disputes ...... 57 Seniors’ Snow Removal Program ...... 34 Tinnitus Support Group of Atlantic Canada ...... 97 Seniors Transitioning Services Inc...... 34 Tiverton Super Seniors ...... 91 Senior’s travel ...... 64 TJ’s Van & Car Pool Service Inc...... 19 Service Canada ˋnancial programs ...... 22 Trans County Transportation Society (TCTS) .....17 Service Nova Scotia...... Transit Cape Breton ...... 17 ...... 9, 12, 14, 15, 21, 22, 38, 49, 57, 58, 88 Transport de Clare Society, Le ...... 18 Services for Frail, Disabled, or Homebound Seniors. . 49 Transportation Services by Area/County ..... 16-20 Shelburne Seniors’ Infoline ...... 12 Travel ...... 64 Shoreham Village Home for Special Care ...... 37 Travel health insurance ...... 29 Small Loans Assistance Program ...... 32 Smokers’ Help Line ...... 47 U Snow removal for seniors & persons Université Sainte-Anne ...... 64 with disabilities ...... 34 University and Community College Social Insurance Number (SIN), Courses for Seniors ...... 63-64 protecting against fraud ...... 85 Societies’ Act ...... 90 V Society of Deaf and Hard of Hearing Nova Scotians . 14 Valley View Villa Seniors’ Infoline...... 12, 91 Space to Thrive ...... 34 Veteran Licence Plates ...... 16 Special Recognition for Seniors ...... 15 Veterans Affairs Canada (VAC)...... 54 Spencer House...... 91 Veterans Funeral Services ...... 87 Sport, Recreation and Active Living ...... 59 Veterans’ Independence Program ...... 54 Springhill RCMP ...... 83 Vial of Life ...... 76 St. Mary’s Lawn Bowling Club ...... 61 Victim Services ...... 55 Steelworkers and Sydney Pensioners Club ...... 91 Victorian Order of Nurses (VON) ...... 98 Superannuation Plans, Federal/Provincial ...... 93 Adult Day Programs ...... 49-50 Superintendent of Insurance ...... 29 Frozen Favourites meal program ...... 51 Supportive care program ...... 67 Home Care ...... 69-71 Supportive housing...... 35 Seniors’ Information Line ...... 12 Survivor’s beneˋts ...... 88 Telephone Contact Program ...... 85 Transportation Program ...... 19, 20 Vital Statistics ...... 57-58 Volunteer Activities ...... 64 Volunteer Awards ...... 15
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Index of Programs and Services 106 W Disponible en Français We Care Home Health Services ...... 70 Agence du revenu du Canada (ARC)...... 25-27, 28 Welcome Wagon ...... 13 Aidants naturels ...... 27 West Hants Dial-A-Ride ...... 19 Consommation d’énergie à la maison ...... 33 Western Regional Housing Authority ...... 36 Crédit d’impôt pour personnes handicapées .....26 Westport Super Seniors ...... 91 Crédit pour la TPS/TVH ...... 26 When Someone Dies, What to do ...... 86 Frais médicaux ...... 26 When You Retire (tax information) ...... 28 Impôt sur le revenu des particuliers ...... 25 Women, Resources for Senior ...... 13 Mon dossier (l’ARC) ...... 28 Montant pour aidants familiaux ...... 27 ; Prestation de décès ...... 88 Yarmouth County Senior Citizens’ Council...... 90 Programme communautaire des bénévoles YMCA Centre for Immigrant Programs ...... 13 en matière d’impôt ...... 27 YMCAs and YWCAs ...... 61 Regroupement des aînées et aînés de la Nouvelle-Ecosse (RANE) ...... 93 Services funéraires du Fonds du Souvenir...... 87 Vous prenez votre retraite ...... 28 Voyage accessible (VA) ...... 13
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Index of Programs and Services 107 ADVERTISING Provincial & Federal Representatives
Jamie Baillie Sterling Belliveau Joanne Bernard MLA – Cumberland South MLA – Queens-Shelburne MLA – Dartmouth North
Constituency Office: Constituency Office: Constituency Office: 6 MacFarlane Street S170 Water Street 260 Wyse Road Springhill, NS Shelburne, NS Suite 102 B0M 1X0 B0T 1W0 Halifax, NS B3A 1N3 Ph: 597-1998 Ph: 902-265-3010 Fx: 597-8080 Fx: 902-265-3015 Ph: 902-444-9693 Fx: 902-444-9694
Toll Free 1-888-923-2262 Email: [email protected] Email: [email protected] Email: [email protected] www.joannebernard.ca Karen Casey Randy Delorey Hon. Lena M. Diab MLA – Colchester North MLA – Antigonish MLA – Halifax Armdale
Constituency Office: Constituency Office: Constituency Office: 155 Main Street, 30 Duke Street, 1 Craigmore Dr. Suite 202 Suite 10, Truro, NS Unit 101 Antigonish, NS B2N 2A1 Halifax, NS B2G 2B6 B3N OC6 Ph: 902-893-2180 Fx: 902-893-3064 Ph: 902-870-5899 Ph: 902-455-1610 Fx: 902-735-3375 Fx: 902-455-2998
Email: [email protected] Email: offi[email protected] Email: [email protected] www.karencasey.ca Www.lenadiab.ca Pam Eyking Leo Glavine Larry Harrison MLA – Victoria - The Lakes MLA – Kings West MLA – Colchester-Musquodoboit Valley
Constituency Office: Constituency Office: Constituency Office: Suite 7, 694 Main Street 87 Main Street West 15 Alder Point Road P.O. Box 250 PO Box 219 Bras d’Or, NS Kingston, NS Stewiacke, NS B1Y 2K2 B0P 1R0 B0N 2J0 Ph: 902-736-7263 Ph: 765-4083 Ph: 902-639-1010 Fx: 902-736-1930 Fx: 765-4176 Fx: 902-639-2598
Email: [email protected] Email: [email protected] Email: [email protected]
Bill Horne Ben Jessome Labi Kousoulis MLA – Waverley -Fall River - Beaver Bank MLA – Hammonds Plains - Lucasville MLA – Halifax Citadel-Sable Island
Constituency Office: Constituency Office: Constituency Office: Suite B, 2120 Hammonds Halifax Professional Centre 1265 Fall River Rd. Plains Road, Unit 3 5991 Spring Garden Road, Suite 365 Fall River, NS Hammonds Plains, NS B2T 1E6 Halifax, NS B4B 1P3 B3H 1Y6 Ph: 902-576-3411 Ph: 902-404-9900 Fx: 902-404-8415 Ph: 902-444-8200 Fx: 902-576-3413 Fx: 902-444-8222
Email: [email protected] Email: [email protected] Email: [email protected] Provincial & Federal Representatives ADVERTISING
John Lohr Maureen MacDonald Brendan Maguire MLA – Kings North MLA – Halifax Needham MLA – Halifax Atlantic
Constituency Office: Constituency Office: Constituency Office: 349 Herring Cove Road. Suite A, 401 Main Street 3115 Veith Street Suite C Kentville, NS Halifax, NS Halifax, NS B4N 1X7 B3K 3G9 B3R 1V9 Ph: (902) 365-3420 Ph: 902-455-2926 Fx: (902) 365-3422 Ph: 902-444-0147 Fx: 902-455-3929 Fx: 902- 444-8941
Email: [email protected] Email: [email protected] Email: [email protected] www.maureenmacdonald.ca www.brendanmaguire.ca
Marian Mancini Chuck Porter Iain Rankin MLA – Dartmouth South MLA – Hants West MLA – Timberlea-Prospect
Constituency Office: Constituency Office: Constituency Office: 33 Ochterloney Street, 58 Gerrish St 1268 St. Margaret’s Bay Suite 120 PO Box 3873 Road, Suite 100 Dartmouth, NS Windsor, NS Beechville, NS B2Y 4R3 B0N 2T0 B3T 1A7 Ph: 902-406-2301 Ph: 902-798-5779 Ph: 902-404-7036 Fx: 902-406-2275 Fx: 902-798-4093 Fx: 902-404-7056
Email: [email protected] Email: [email protected] Email: [email protected] www.chuckporter.ca
Michel P. Samson Lenore Zann Hon. Geoff Regan MLA – Cape Breton - Richmond MLA – Truro-Bible Hill-Millbrook-Salmon River MP – Halifax West
Constituency Office: Constituency Office: Constituency Office: Richmond Industrial 1496 Bedford Highway 35 Commercial Street, Mall, 2nd Floor Suite 222 Suite 212 Louisdale, NS Bedford, NS Truro, NS B2N 3H9 B0E 1V0 B4A 1E5 Ph: 902-345-0778 Ph: 897-ZANN Ph: 902-426-2217 Fx: 902-345-0779 (9266) Fx: 902-426-8339
Email: [email protected] Email: [email protected] Email: [email protected] www.mlalenorezann.ca www.geoffregan.ca
For a complete list of Members of the Legislative Assembly (Provincial) go to: nslegislature.ca and for Members of Parliament (Federal) go to: parl.gc.ca Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Index of Programs and Services 110 Advertisers’ Directory
211 Information / Province of Nova Scotia ...... 5 Melville Heights ...... 65 Always Home Homecare ...... 8 Michael Sears ...... 23 Alzheimer Society of Nova Scotia ...... 96 National Association of Federal Retirees ...... 20 Amarack Financial Consulting ...... 58 Northwood ...... 28, 32, 33, 36 Anson CareGivers Inc...... 66 The Medicine Shoppe ...... 112 At Home Homecare ...... 68 Nova Scotia Centre on Aging / Bayshore Health Care ...... 71 Mount Saint Vincent University ...... 63 Bryant Realty ...... 23 Nova Scotia Liberal Caucus ...... 58 The Berkeley ...... 31 PharmaChoice ...... 2 The Centennial Villa...... 47 Philips Lifeline ...... 77 Clearwater Seafood ...... 18 PhysioCare at Home ...... 38 College of Dental Hygienists of Nova Scotia ..... 19 Pulse ...... 55 Constituency Ofˋce ...... 108, 109 Retire-At-Home Services ...... 73 Dalhousie Medical Research Foundation ...... 89 Saint Elizabeth Home Healthcare ...... 20 Easy Entry Walk-In Tubs ...... 80 Shannex (Parkland Retirement Living) ...... 1 Family 1st Medical ...... 54 Shoppers Drug Mart ...... IBC Galaxy Medical Alert...... 53 Soles in Motion ...... 61 Gem Health Care Group ...... 47, 65 Templeton Properties ...... 6 Health Association Nova Scotia ...... 40 Universal Realty Group...... 35 Hearing Institute Atlantic ...... 110 The War Amps ...... 16 Jane’s Home Care ...... 72 We Care Home Health Services ...... 41 Johnson Home and Auto Insurance ...... 78 Wilsons ...... 40, 52 Lawtons ...... IFC, BC
For advertising information, please contact Metro Guide Publishing at 902-420-9943 or [email protected] www.metroguidepublishing.ca
Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Advertisers' Directory 111 Your health. Our priority.
Crystal Taylor Peter Bakes Birgit Conrad Brian Dillman B.Sc. Pharm., Pharmacist/Owner B.Sc. Pharm., Pharmacist/Owner B.Sc. Pharm., Pharmacist/Owner B.Sc. Pharm., Pharmacist/Owner 228 Main Street Truro Mall, 245 Robie Street 601 Sackville Drive 35 Baker Drive Parrsboro Truro Lower Sackville Dartmouth (902) 254-3012 (902) 893-3500 (902) 252-7700 (902) 461-2244 Jamie Flynn Michael Hatt Hugh Toner Hugh Toner B.Sc. Pharm., Pharmacist/Owner B.Sc. Pharm., Pharmacist/Owner B.Sc. Pharm., Pharmacist/Manager B.Sc. Pharm., Pharmacist/Owner 70 Lacewood Drive Unit #5, 708 Reeves Street 288 Welton Street, Unit A 120, 336 Kings Road Halifax Port Hawkesbury Sydney Sydney (920) 406-4110 (902) 625-8800 (902) 567-1141 (902) 539-6640
Monica Taylor B.Sc. Pharm., Pharmacist/Owner 4200 Highway 308 Tusket (902) 648-2211 www.medicineshoppe.ca Dial when you don’t know where to turn. • ns.211.ca Positive Aging • Advertisers' Directory 112 We’re here to offer support and help you live well. Visit us at a location near you.
ANTIGONISH FALL RIVER HALIFAX (Continued) SHERBROOKE 303 Main St. 3260 Highway # 2 5524 Spring Garden Rd. 14 Main St. 902-863-6522 902-861-1777 902-429-2400 902-522-2010 BEDFORD GLACE BAY LOWER SACKVILLE SYDNEY 950 Bedford Hwy. 255 Commercial St. 766 Sackville Dr. 254 Prince St. 902-835-1177 902-849-2920 902-864-4631 902-562-1144 1595 Bedford Hwy. GREENWOOD NEW GERMANY SYDNEY RIVER 902-835-3354 1124 Bridge St. 5068 Highway #10 1174 Kings Rd. 20 Dellridge Lane 902-765-3060 902-644-3137 902-539-8111 902-832-0144 HALIFAX NEW GLASGOW TRURO BRIDGEWATER 6025 Almon St. 912 East River Rd. 106 Robie St. 421 Lahave St. 902-453-3723 902-752-0280 902-895-6318 902-543-8186 5595 Fenwick St. NORTH SYDNEY WOLFVILLE DARTMOUTH 902-421-1683 433 Main St. 315 Herring Cove Rd. 131 King St. 4 Forest Hills Pkwy. 902-794-7211 902-542-2248 902-434-9800 902-477-1210 Mic Mac Mall 3430 Joseph Howe Dr. PORT HAWKESBURY YARMOUTH 902-463-3321 902-443-6084 634 Reeves St. 56 Starrs Rd. 660 Portland St. 278 Lacewood Dr. 902-625-1801 902-742-3523 902-434-9867 902-443-5214 80 Tacoma Dr. West End Mall 902-434-0366 902-453-7750 118 Wyse Rd. 6139 Quinpool Rd. 902-464-9644 902-429-1700 1801 Robie St. DIGBY 902-473-7300 Evangeline Mall 1276 South Park St. 902-245-4722 902-473-7210 Solutions to help you live better.
Mobility Daily Living Aids
Breast Cancer Recovery Bathroom Safety
Save time – simplify your prescription refills! t Online at Lawtons.ca t Use our Lawtons App t Sign up for automatic refills t Phone your nearest Lawtons Drugs