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Stateside Foods Corporate Responsibility Report

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Stateside Foods Corporate Responsibility Report 2019 - 2020 CORPORATE RESPONSIBILITY REPORT 1 Contents Strategy and approach Our Focus Areas 22 Our Company 3 Our People 24 Our Vision 4 Safety 24 Highlights at a glance 5 Diversity 28 Stateside Foods Strategic Objectives 6 Employee Engagement 34 About Us - The Südzucker Group 8 Wellbeing 35 Values and Principles 10 Training and Development 38 UK Tax Strategy 11 Supplier Payment Policy 14 Privacy Statement 15 Our Products 45 Working Towards Global Goals 16 Award Winning Innovation 45 Our Challenges 17 Delivery Goals 45 Current Issues and Identified 18 Responsible sourcing 46 Business Risks Quality 47 Stateside Foods’ approach to 20 Food Safety 48 Creating Value Consumer Health 49 Our Environment 51 Packaging 52 Energy 54 Food Waste 57 Other Internal Waste 58 Water and Effluent 60 Carbon and Emissions 62 Supply Chain 64 Our Partners 66 Our Communities 75 Community 75 Education and School support 75 Young Enterprise 75 Feeding Britain’s Future 76 Stateside’s Skills for Success 77 Programme Greater Manchester Careers and 77 Enterprise adviser Network Community Organisations 78 Community Events 78 The Bolton Family 78 Charity and Fundraising 80 2 3 Our company Stateside Foods has consistently grown ahead of materials and finished goods, and office facilities, the growth of the chilled pizza market, through our to accommodate all aspects of our business in one combined commitment to quality and significant location. investment in the business. Fresh pizza from Stateside Foods reaches customers A long history of sustained growth seven days a week from our state of the art facilities. Over the last 30 years, the growth of the Stateside Foods business has been impressive, and we currently Sustained investment in our future have 44% share by volume of the UK chilled pizza Through our expertise in engineering and efficiency, market. we produce the highest quality products at highly competitive prices. As a part of the Freiberger Group, who are the largest own label frozen pizza manufacturer in the world, We produce a wide choice of pizza products ranging Stateside Foods has been instrumental in helping from Value to Premium categories. Across our shape today’s UK chilled pizza market. facilities, we offer a variety of modern production processes. Through highly automated technology, We are primarily an own label supplier of chilled pizza coupled with our experienced workforce, we produce to the retail market. Through development, flair and high volume, consistent, quality pizza alongside innovation, Stateside has become a major partner to premium hand crafted products. Our operations meet the UK retailers. the highest standards in food manufacturing. With improvements in efficiency, we have been Our business utilises cutting edge systems across all able to meet and exceed our customers’ growing departments from manufacturing, quality, planning, expectations. engineering and logistics. A solid philosophy Committed to quality The four company values are Efficiency, People, Stateside Foods is Grade AA+ accredited to the BRC Innovation and Quality. Global Standard for Food Safety. (see page 47) Efficiency - Our aim is to produce products that are BRC is an internationally recognised standard used by of the best quality and consistency in the market most of the major UK retailers. It is an assessment by place. We achieve this through a combination of high independent auditors, allowing for an unbiased audit volume production, rigorous cost control, together of our systems and standards. with investment in capital equipment and controlled production processes run by a highly skilled and We view this accreditation as an important tool to motivated team. maintain and develop our high standards in food safety across every aspect of our operation. We also People – Our people are our most valued asset and are expect our suppliers to adhere to this standard. at the heart of everything we do. About this report Innovation – A key process in the business It is important to our employees, shareholders, development, taking us to the cutting edge of the suppliers, customers and our community, that industry in operational processes, manufacturing Stateside Foods is run in an ethical and sustainable systems and product. manner. We are committed to providing a comprehensive report on our social, economic and Quality - Our quality management system environmental impacts and on the progress of encompasses all aspects of our organisation with our efforts in working towards the UN’s Global clearly defined objectives, which are set to meet our Sustainable Development Goals. customers’ requirements and to achieve the long term goals of the company. Additionally, we are committed to reviewing progress made over the last 12 months and targets for coming Stateside Foods production facilities are based at periods that we wish to achieve. Westhoughton, in Bolton, Lancashire, where the company has factory facilities covering 20 acres. This report covers the period from March 2019 to The site contains two factories, storage for raw February 2020. 3 4 Our Vision Our core principles remain the same, and will do so for many years. 2019-20 Our overriding focus has to be to be a commercially successful and highly profitable business. Without this, there will be no business. Within the framework of a successful business, we continue to be driven by our ethical standards and our belief in our need to be an environmentally sustainable business. Our people are managed through our Values and Behaviours - principles against which all employees are measured and challenged. From a sustainability perspective, it is key that we continue to look at ways to minimise our environmental impact. This approach can often be uncertain and lead us up many cul-de-sacs, but without this approach, we 2019 saw many successes will not progress. as Stateside Foods set Our Investors in People Gold status remains a constant themselves challenges with and we want to improve on this. Our ISO50001 accreditation drives a seriesof KPIs to help us manage sustainability at the core. Our our business and drive down our unit costs. During Managing Director, Jon Lucas, the year, the positive movement in our KPIs has not appeared to be as impressive as we would have hoped reflects on our progress, and for. This is as a result in a change in product mix in the business, which occurred over the last two years and how the decisions we make has now seen completion in February 2020. now can make a long term We continue to measure ourselves against the United difference to our shared Nations’ Sustainable Development Goals - and this future. gives us plenty of scope to improve. We continue to be strong innovators in our market - both in terms of product and process; our aim being to be able to differentiate us and our customers from the competition. Our innovation continues to drive heavy capital expenditure in the business. 4 Managers passed Level 2 CMI YEAR 7 qualifications Managers passed Level 3 CMI IN 6 qualifications Apprentices enrolled 2019-20 REVIEW on our Chartered Management Degree 19 Apprenticeship Since the addition of our non- engineering apprenticeships in New apprentices 2013, we have increased accepted and starting our apprentice 5 on the September 2020 numbers from 6 to Chartered Manager Degree 27 Apprenticeship £36,574 Given by Stateside Foods to local schools, charities and community projects Apprentices currently £4055 enrolled and training on our Raised by Stateside Foods staff for charities and Engineering Apprenticeships community projects of their choice 8 1021 1303 Christmas hampers given High School and college students out to staff to say thank in the Greater Manchester area you for their hard work that we have worked with through throughout the year Stateside’s Skills for Success programme Long service awards presented to our staff for 5, 10, 15 and 20 years 104 of service 5 Stateside Foods Strategic Objective Map The Goal Diverse Customer Critical Success Control of Portfolio that Delivers Factors Costs Volume Sales Consistent Strategic Product Future Quality Good Debt Planning Collection Right Image in Good Raw the Eyes of the Necessary Material Customer Conditions Specification Effective Good Buying Operational (at the Right Cost Controls Price and Quality) Not Over Good Process Control That Trading Handles Complexity 6 Stateside Foods Strategic Objective Map Maximising Long Term Shareholder Value Empowering People Customer Delivering the Business Minimising Business Satisfaction Goals and Targets Risk Category Employee Management to Wellbeing each Account Effective Training and Career Selling at the Development Right Price Health & Safety A Clearly Defined management Structure Excellent New Product (where people understand Development Process accountability and decision making power) Control of Customer Expectations (in relation to Volume, Days, Products, Terms and the Effective Capabilities of the Business Teamwork and Communication 7 The Group European Sites USA Sites 8 7 The Freiberger Group is a wholly owned subsidiary of Südzucker AG, one of the largest food manufacturing companies in Europe. Südzucker is a major German food group operating across the globe. Employing 19,200 people and with annual turnover in 2019-20 of €6.7 billion, Südzucker is one of the largest food groups in Europe, with businesses in sugar, special products including frozen and chilled pizza, CropEnergies and fruit. In the traditional sugar business, the group is Europe’s number one supplier of sugar products. Südzucker has more than 100 production locations world-wide including Freiberger - the parent company of Stateside Foods. Visit http://www.suedzucker.de/en/Homepage/ for more information on this global organisation. For more than 40 years, the Freiberger Group has developed and produced chilled and frozen pizza for the international retail trade. Frozen snacks, baguettes and pasta dishes complete their product range. Since 1998, the Freiberger Group has been a wholly owned subsidiary of Südzucker AG and has achieved worldwide success. Today, the group includes companies at 11 locations throughout Europe and the USA.
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