USER GUIDE XXX-XXXXXXX USER GUIDE 8.5 inches 11 inches 100031015 Verizon line Extension Verizon UG_PalmPre2_CVR_8.5x11_NHS_V0_PR.ai 0 10/22/09 Verizon User Guide Mary Salazar PROCESS PROCESS PROCESS PROCESS THIS FILE MAY CONTAIN IMAGES OR ILLUSTRATIONS THAT ARE COPYRIGHT PROTECTED. CLIENT MUST OBTAIN PROPER LICENSING AND USAGE RIGHTS PRIOR TO REPRODUCTION. CYAN MAGENTA YELLOW BLACK SUPPLIER IS RESPONSIBLE FOR CHECKING WORKING DRAWINGS BEFORE PLATES ARE MADE FOR ACCURACY IN MEASUREMENTS, PLATE TOLERANCE REQUIREMENTS, REGISTRATION AND CONSTRUCTION DETAILING. ANY CHANGES MADE TO SUIT PRODUCTION REQUIREMENTS SHOULD BE APPROVED BY BOTH THE CLIENT AND DESIGN DIRECTOR. ALL COPY SHOULD BE PROOFREAD BY CLIENT AND LEGAL REQUIREMENTS CHECKED BY CLIENT’S LEGAL DEPARTMENT. NOTES: PROCESS COLOR VALUES ARE BASED ON ARTWORK PROVIDED AND HAVE NOT BEEN ALTERED. Intellectual property notices As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in © 2009–2010 Palm, Inc., a subsidiary of Hewlett-Packard Company. All rights reserved. Palm, electronics recycling. Palm Pre, Palm webOS, Synergy, and Touchstone are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the v. 1.0 Microsoft group of companies. Exchange ActiveSync Enabled. Facebook® is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc. Amazon, Amazon MP3, and the Amazon MP3 logo are trademarks of Amazon.com, Inc. or its affiliates. Quickoffice is a registered trademark of Quickoffice, Inc. All other brand and product names are or may be trademarks of their respective owners. Disclaimer and limitation of liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. Patent pending. This product also is licensed under United States patent 6,058,304. Use of this device requires providing a valid email address, mobile phone number, and related information for account setup and activation. A data plan is also required. An unlimited usage data plan is strongly recommended or additional data charges may apply. Open Source License information You can view the Open Source License terms on your phone. Tap the center of the gesture area and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF View and then tap Open Source Information.pdf. You can also view the file on your computer. Connect your phone to your computer with the USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the removable drive named for your phone. To locate the drive, do the following for your operating system: • Windows Vista/Windows 7: Open Computer. • Windows XP: Open My Computer. • Mac: Open Finder. • Linux (Ubuntu): The drive is displayed on the desktop. • Other Linux distribution: The location of the drive may vary by system. After you open the drive, double-click the file Open Source Information.pdf. Recycling and disposal This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit palm.com/environment or recyclewirelessphones.com/. Contents Chapter 1 Welcome 44 Use the menus 46 Enter and save information 8Your Palm® Pre™ 2 phone 50 Create and work with favorites 9What’s in the box? 51 Manage online accounts 10 Where can I learn more? 52 View and work with notifications Chapter 2 Basics Chapter 5 Copy files and sync your personal data 12 Get to know your phone 56 Copy files between your phone and your computer 16 Set up your phone 57 Overview: Get your personal data onto your phone 17 Charge the battery 59 Transfer data from an old phone 18 Turn the phone on/off 59 Export data from a desktop organizer on your 21 Use gestures: tap, swipe, drag, flick, pinch computer 27 Update the Palm® webOSTM operating system 60 Get data from an online account in the cloud 61 Sync your desktop organizer and your phone Chapter 3 Just Type Chapter 6 Phone 30 Just Type overview 30 Get in touch with a contact 64 Make calls 31 Search the web 68 Receive calls 31 Find information in an application on your phone 69 Use voicemail 32 Create a new item such as a message or memo 69 What can I do during a call? 33 Open an application 73 What’s my number? 34 Customize Just Type 73 View your call history 74 Work with favorites 76 Save a phone number to Contacts Chapter 4 Work with applications 76 Use a phone headset 78 Customize phone settings 38 Open applications 39 Work with applications Contents 3 Chapter 7 Email, text, multimedia, and instant messaging Chapter 11 Documents 84 Email 184 Quickoffice® mobile office software 96 Messaging 187 PDF View Chapter 8 Contacts, Calendar, and other personal Chapter 12 App Catalog information 192 Browse applications in App Catalog 110 Contacts 193 Download a free application 121 Calendar 193 Buy an application 128 Tasks 194 Manage applications 132 Memos 194 Update a downloaded application from a 134 Clock notification 136 Calculator 194 Manually check for application updates 136 Facebook 195 Set up a billing account 195 Update or delete a billing account Chapter 9 Photos, videos, and music Chapter 13 Preferences 140 Camera 141 Photos 198 Backup 146 Videos 202 Date & Time 149 YouTube 203 Device Info 150 Music 206 Regional Settings 153 Amazon MP3 207 Screen & Lock 209 Sounds & Ringtones Chapter 10 Web and wireless connections Chapter 14 Troubleshooting 158 Wi-Fi 161 Palm mobile hotspot 214 6Ts: Six ways to get your Palm® Pre™ 2 phone 164 VPN working again 167 Web 216 For users of other Palm® devices 173 Location Services 217 Palm profile 174 Google Maps 220 Battery 175 VZ NavigatorSM 224 Screen and performance 179 Bluetooth® wireless technology 226 Phone 181 Use your phone as a modem 227 Hands-free devices 228 Synchronization 230 Sending and receiving data in Email, Messaging, and Web 231 Email 4 Contents 231 Messaging 232 Wi-Fi 232 Web 233 Calendar and Contacts 234 Camera 234 Photos, Videos, and Music 234 Amazon MP3 235 Transferring information to and from your computer 235 Backing up and restoring data 236 Updates 237 Transferring information from another Palm® webOS™ platform phone 237 Third-party applications 237 Making room on your phone Glossary of Terms Online accounts available for Palm® webOS™ phones Specifications Regulatory and Safety Information Index Contents 5 6Contents Welcome Congratulations on the purchase of your Palm® Pre™ 2 In this chapter phone. 8Your Palm® Pre™ 2 phone 9 What’s in the box? 10 Where can I learn more? Chapter 1 : Welcome 7 Yo u r Pa l m ® Pre™ 2 phone action such as creating an email message or memo, or update your status on social networking sites such as Facebook or Twitter. For more information, see Just Type. In one compact and indispensable device, you now have all of the following: The Palm® SynergyTM feature: The Palm® Synergy™ feature works in the background to gather your information from the various online sources • An advanced wireless phone running the Palm® webOS™ platform where you keep it and then display that information in a single view on your • A full suite of organizer applications: Contacts, Calendar, Memos, and phone. You can access your info quickly without having to remember where Ta s ks you stored it. • High-speed data transfer with EvDO (3G) and 1x support • Wi-Fi capability For example, suppose you have a Google account for personal email, • A 5-megapixel digital camera contacts, and calendar events, and an Exchange account for your corporate email, contacts, and events. The Email, Contacts, and Calendar applications • GPS functionality on your Pre 2 phone all provide a view in which you can see information • Integrated text, multimedia, and instant messaging (IM) from both of those accounts in one place—but even though the information • Tools to view and manage Microsoft Office and Adobe PDF files is brought into one view, the sources of that information are kept separate. • App Catalog, where you can download applications designed for your For more information, read about linked contacts, layered calendars, and the phone; select from an ever-expanding list of applications single inbox for your email in Contacts, Calendar, and Email. Yo u r Pa l m ® Pre™ 2 phone puts Palm’s new multitasking, gesture-based ® operating system, the Palm webOS™ platform, inside a small, beautiful NOTE See Online accounts available for Palm® webOS™ phones for the current device with a keyboard that you can slide out whenever you need it. Here list of online accounts that you can set up on your phone and for information about are a few highlights of your new phone. the behavior of these accounts. Gestures: On your Pre 2 phone, you make calls, move around, and manage Thanks also to the Synergy feature, in the Messaging application, all your your applications and info by making simple gestures either on the conversations with the same person are grouped together in one chat-style touchscreen or in the gesture area directly beneath the screen.