05.02.2016 THE SUGAR TAX MAN What Jamie’s latest campaign means for you HEALTH Page 22 »

Low prices, big baskets ‘Our concept value store makes customers spend more’ Page 20 »

NEWS l CONVENIENCE l PROFIT www.betterretailing.com l £2.30 Margin cuts ‘risk future of news’ l Retailers review profitability of every category as they Allen Harrigan prepare to fork out more to pay National Living Wage. WHOLESALE l ‘News and mags don’t justify space for margin earned.’ ‘We’ll keep l Daily Mail defends cutting potential £1.8m profit. Page 5 » improving

CONVENIENCE service and My Local accurancy’ Menzies’ Wakefield bread manager addresses and milk RN readers’ concerns. guarantee Pages 5 & 13 » Promotions and community events SYMBOLS to win back lost B...More trade. Page 4 » premium NEWSSTAND fascia trial Bookazine Retailers approached to test Blakemore 18% boom format focusing on But indies missing high-end fresh and out on ‘biggest chilled products. growth area’. Page 7 » Page 6 » Cracking display More than 100 Vol 127 No 5 Cadbury Mini Egg bags were sold in a FOR TRADE USE ONLY week at one of Peter Wagg’s News on the Retail crime hits Wharf stores in Canary Wharf. He cre- record high, new 05 ated a new bespoke window display fea- figures reveal. turing digital screens and promotional Page 10 » packs to attract passers-by. Page 10 » ITT 532 04 /01/16

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Last Wednesday, RN news editor Gurpreet Samrai and I spent a fascinating night and morning in Menzies’ Wakefield super hub, seeing first-hand the news and magazines packing, returns and deliv- ery process. The timing was interesting, as it was the same week you’d told us service from the depot has turned a corner in the past few months. RETAIL NEWSAGENT NEWS ● CONVENIENCE ● PROFIT With this in mind, we took six reader concerns covered in RN since the summer to find out how they have been addressed and what im- provements have been made. I discovered one Depot manager Allen Harrigan and his team were candid about factor in any service what they’ve got right and where further improvement is needed. You improvements out can read about what we learnt this week (see page 13) and next week. on a delivery round I discovered one factor in any service improvements out on a de- livery round – my driver, Alan Fulton. At 24 years of age, and having – my driver joined the business eight months ago, Alan spoke about how he goes out of his way to ensure independent retailers don’t lose business from late deliveries. He’d already been out before our 4.15am run to deliver and collect magazines to speed up the newspaper deliveries. I saw him leaving papers in vans and car washes, chatting to service station night staff and helping bring in totes for other drivers at the end of his shift. I CHRIS GAMM don’t believe it was for my benefit, either. Editor One of the main problems you experienced was caused by inexpe- @ChrisGammRN rienced staff. My experience highlights the improvements made, as well as the importance of recruiting and developing brilliant people. It’s just one of the areas Menzies must keep focusing on if it is to fully address your issues in a sustainable way for the future.

20 CONTENTS 32 NEXT WEEK Do you think business More of your customers NEWS TWEET US WHAT YOU’VE DONE franchises are brains. This week, want breakfast on the THIS YEAR 4 INDUSTRY NEWS Exclusive @retailnewsagent promotions in store to now a more Digby Jones go to fit in with their viable option for 20 RETAILER PROFILE busy lifestyles. Find out boost My Local OR JOIN THE RETAIL independents? The Kumar family has NEWSAGENT what five top retailers FACEBOOK 6 BUSINESS NEWS B…More GROUP 15 LETTERS Eurocrats told been focusing are serving up MORE is new high-end fascia exclusive to stop interfering with on value-led 27 CHOCOLATE for Blakemore BUSINESS IDEAS paper rounds shopping. We Your need-to-know to MAKE & SAVE 7 NEWSTRADE Indies get money 16 INDUSTRY PROFILE look at how guide to what’s new incentives to cash in on 50 IDEAS TO MAKE AND Federation of Wholesale Landmark and what’s popular bookazines’ growth SAVE MONEY Distributors chief Wholesale’s in this vital FMCG 8 PRODUCT NEWS ‘Win in executive James Bielby, Lifestyle Value category Part one inside Spring’ with P&G 24 below right store model is 32 PREVIEW 10 REGIONAL NEWS Crime 17 COLUMNIST working for them B&H Blue in 17s; Coca- sentencing welcomed Lessons in lawful Cola Zero Cherry 12 NFRN DISTRICT COUNCIL trading with Doug 16 FEATURES North West DC report Love 22 NAKED TRUTHS THIS WEEK 18 PRICEWATCH RN hears from

COMMENT & Spirits prices celebrity chef and IN MAGAZINES ANALYSIS around the UK healthy food 34 ROUND-UP Tailor-made IN-STORE BAKERY 13 YOUR ISSUE Behind the 19 THE ENTREPRENEURS campaigner news and mags ranges How retailers of all scenes at Menzies’ What you can Jamie Oliver 35 FOR YOUR SHELVES Outdoor kinds are getting in on Wakefield super hub learn from the 24 ON THE GO: Photography special; Great the action 14 YOUR STOCK, YOUR SAY world’s best BREAKFAST Airports one shot “BE HONEST ABOUT WHETHER YOUR PRODUCT HAS GRAT NUTRITIONAL BENEFITS OR IS A TREAT” – JAMIE OLIVER CALLS FOR GREATER CLARITY FROM THE FOOD INDUSTRY Page 22 » 4 5 February 2016 Retail Newsagent Follow RN f on Facebook facebook.com/retailnewsagent to have your say on the latest news

No duty Generous Samantha’s is paid on donation one in ten IAA winner Samantha Coldbeck (pictured) donated £500 and beers sold a 40” HD Smart TV One in every ten beer cans to a hospice near her and bottles on retailers’ Wharfedale Premier shelves has had no UK store after holding a duty paid, according to the raffle during a celebra- Federation of Wholesale tion day at the end of Distributors. last year. The bumper James Bielby, FWD chief donation was made executive, told RN during after the raffle winner an interview for this week’s failed to claim the prize. industry profile, that the Mrs Coldbeck said: “No majority of this 10% is found one claimed the TV so I on the shelves of smaller decided to donate it and stores. “Retailers may be the cheque.” ofered beers, wines and spirits well below the price they get from their usual wholesaler, and that’s very Long-term growth strategy revealed Promise of free bread and milk if stock runs out likely to be because duty hasn’t been paid on the stock,” he said. However, NFRN chief executive Paul Baxter said Exclusive promotions in- the finger can’t simply be pointed at retailers: “We are supportive of measures that will reduce illicit trade. It is store to boost My Local important that wholesal- ers check stock and supply by Nadia Alexandrou Turton told RN. this will help us win back Stores will also be host- sources as ultimately retail- Up until now stores have customer confidence.” ing local community days ers will pay the penalty if My Local is focusing on been “piggy-backing” of He added that My Local throughout the year as part wholesalers don’t.” exclusive promotions and Nisa’s promotions, but the will consider rolling the of its strategy to reconnect l Industry profile – p16. store community events to chain is now looking to guarantee out across more and engage with custom- win back lost trade as part focus on its own deals to of its “golden lines” – a ers. Mr Turton added the of its long-term growth get more customers into list of around 150 items it company plans to continue strategy. its stores. The first will be a has identified to be the its average growth of 1% North East The group’s sales are cur- bread and milk guarantee core bestsellers in con- to 2% a week in the next rently around 15% below the that promises customers venience – depending on quarter in order to exceed Nisa split level when the stores were these items free on their feedback. “We don’t want Morrisons’ sales by the Nisa has declined to extend owned by Morrisons. next purchase if the store to be a cheap supermarket summer. The company is the membership of North This is largely due to the they are at has run out. or a high-end outlet, but also in talks with Nisa to East Convenience Stores stock problems it encoun- Matt Philips, pricing and inbetween the two. We’ll improve its fresh range, and (NECS) as part of its turn- tered when it opened and promotions manager at My be constantly checking and last week hosted its first around strategy launched losing the strength of Local, said: “These are the reviewing our golden lines supplier conference, which last year. The decision to Morrisons own brand, My two most common products with competitors to make attracted more than 270 split from NECS is the first Local’s trading director Neil people pick up in stores, and sure this happens,” he said. suppliers. step towards its strategy focusing on addressing a number of loss making members. PayPoint’s weather explanation branded ‘limp’ Nick Read, Nisa CEO, said: “We are moving away PayPoint’s statement that ly due to lower energy limp excuse given the go through the terminals.” from loyal members subsi- unseasonably warm weath- consumption” a knock-on comparative period last The report states the dising other members and er was behind a decline in efect of the unseasonable year they also used the company saw “strong from non-profit-making bill transactions in the last weather. same excuse. It just leaves growth” in retail services members benefiting from quarter is “slightly limp”, a However, David Mc- me with the feeling we’re of 22.7% and 9.6% in mobile Nisa, but not contributing.” stockbroker has told RN. Cann, director, speciality not getting the complete and online, net revenues The 31-strong conve- The payment services and other finance equality picture,” he said. were up 1.8% to £35.0m nience estate, based in the provider’s third quarter re- research at Numis Securi- “I don’t know the answer. from the third quarter last north of England, will cease port states bill and general ties Limited, believes there It’ll probably come out in year. However, top-ups also to have Nisa as its main transactions declined by is more to the figures than the wash at some point in saw a decline of 13.7%. supply partner from 1 Au- 2.4% in the three months the company is revealing. the future, but something PayPoint did not want to gust 2016, after 16 years. ending 31 December “main- “My view is it’s a slightly is causing less business to comment. Retail Newsagent 5 February 2016 » 5 NEW STOCK FOR YOUR SHELVES Follow RN Page on twitter 32 @RetailNewsagent for expert advice to help you grow your sales Category could suffer in range reviews to pay for NLW ‘News and mags don’t justify space’ Healthy message Publishers warned margin Food and drink manufac- turers such as Coca-Cola and Unilever as well as ma- jor retailers have the op- cuts may alienate stores portunity to become “great global educators” of healthy eating, campaigner and by Chris Rolfe and margin per copy, the cut following Northern & generate an incremental Chris Gamm chef Jamie Oliver has said. denied news sellers a poten- Shell’s decision to halve its £16.1m retail sales value and Speaking about his tial £1.8m a year in profit price last October. a further £1.9m profit for support for a UK sugar Newspaper publishers who according to RN analysis. Londis retailer Atul retailers from the Monday tax to members of the cut margins risk driving “The Mail is wrong to Sodha added: “Everything to Friday editions of the Advertisers Association in retailers away from the put the price up but cut our is about margin. I’m look- Daily Mail.” central London last week, category as business own- margins,” said Mr Cheema. ing at mine so closely right Brian Murphy, head of Mr Oliver recognised the ers conduct range reviews “With the National Living now, but I’m concerned that news at the NFRN, urged industry’s eforts to tackle to calculate how to pay the Wage, we need to maxi- newspapers and magazines publishers to engage with obesity. However, he called National Living Wage. mise our profitability. aren’t justifying the space retailers to ensure newspa- for greater clarity with That was the warning We’re looking at every they occupy for the margin pers remain a core category. packaging and labelling. from Nisa store owner Paul category and cutting they earn.” “Newspapers are still l News analysis – p22 Cheema in the week that ranges drastically where Earlier in the week, the prime products and pub- the Daily Mail increased they aren’t earning a good Mail defended its move, lishers must build relation- the price of its Monday to margin.” saying retailers would ships with the people who Friday edition by 5p and re- Slow-selling products are benefit from the extra profit sell them,” he said. “Failure Menzies’ duced margins from 23.2% also being cut, he added, the price rise would earn to do that will cause retail- to 22.4%. While the price and the Star is “a big ques- store owners. A spokesman ers to invest less efort in challenge rise added an extra 0.58p tion mark at the moment” said: “Overall, this will selling them.” Recruiting and training 150 new staf was the biggest challenge bosses at Menzies faced as they moved major Mandeep smells the coffee after refurb parts of the supply chain to Retailers must improve the Wakefield super hub, their businesses if they depot manager Allen Har- want to be successful in rigan told RN. an era of higher minimum He said despite improve- wages and pension auto- ments in the overall service enrolment, according to the from packing to stock director of Booker Whole- replenishment, the whole- sale’s Premier symbol saler will not be complacent group, Martin Swadling. and will continuously push Mr Swadling was show- to provide a higher level of ing the media around service to retailers. Mandeep Singh’s newly- “You’re only as good as refurbished Manor Store your last distribution, so in Shefeld where a raft of we have to make sure what new categories have been we do is accurate as we can introduced including a new Mandeep Singh in his possible make it.” food to go and cofee ofer, refurbished store l News analysis – p13 kid zone and a student- friendly non-food range. Swadling told RN. available to stores across the “The challenge to my “What’s the sales op- He added that much of UK, including a new meal team is to work with every portunity that wasn’t there what the company had deal, fascia design and PoS retailer and find out what EasyFood before? We’ve got to think been developing in the material to promote “bigger the opportunity in their about it more broadly,” Mr Singh’s store would be packs, better value”. store is,” he added. by Stelios EasyJet founder Sir Stelios Haji-Ioannou has launched a trial EasyFood mega dis- New push for extra Sunday trading hours count store in London. The government confirmed announced devolution of a “gross abuse of power”. feature in the Conservative Raaj Chandarana, of Tara’s it will push ahead with Sunday trading will be Chief executive of the manifesto, and when there News, High Wycombe, proposals to extend Sunday added to the bill during the Association of Convenience is such strong opposition said there was a mixture trading hours as RN went committee stage. Shadow Stores James Lowman said: from within all parties of Happy Shopper, Euro to press. business minister Kevin “We cannot allow this at Westminster and from Shopper and Best-in brands During the second read- Brennan MP reportedly unpopular, unnecessary a broad coalition of shop promoted at 25p. He said: ing debate of the Enterprise responded by saying bring- and damaging legisla- workers, small shops, “It could devalue symbol Bill on Tuesday, business ing the proposals through tion to be forced through family groups and groups’ stock and threaten minister Sajid Javid MP at a late stage of the bill was parliament when it did not churches.” our exclusive footfall.” 6 5 February 2016 Retail Newsagent Follow RN f on Facebook facebook.com/retailnewsagent BUSINESS to have your say on the latest news

Today’s Healthy margins with Graze craft beer Kenilworth retailer Sid Sidhu is attracting healthy sales guide and 40% margins after introducing all 14 products Today’s Group is launch- in the Graze snacks range ing new category guides in his Simply Fresh store. “I to help its retailers grow read that Graze was Boots’ their wine and craft beer third best-selling range and sales. it fits with my aim of creating The firm is producing a point of difference and two booklets under its Plan offering healthy alternatives,” for Profit scheme ofering he said. Mr Sidhu became the retailers tips and advice on latest retailer to trial News how to grow their alcohol UK’s new display stand this section. week and has also second- The first booklet, sited the Graze range with launched this month, is newspapers to encourage dedicated to wine and cross-category sales. will focus on three key strategies to make inde- pendent stores a destina- tion for wine buyers. It Fascia to focus on high-end fresh and chilled products Retailers ‘interested’ in Blakemore offer will include an overview on world wines and an introductory guide to wine tasting. Today’s said it will soon Blakemore’s new fascia launch a second booklet ofering similar advice around craft beers. The group said both B...More to launch soon guides have been launched in response to sales by Steven Lambert high-end food and fresh been approached for his Value fascia since last May, generated by a soft drinks and chilled products, and opinion on the fascia. said Blakemore has also merchandising booklet Blakemore Wholesale is will feature green and black He said: “It has a similar presented him with details launched last summer. understood to be develop- signage and graphics. design to Marks & Spencer on B…More. ing its own premium fascia The news comes soon so it definitely looks the “It does look interest- with plans to start trials after Landmark Whole- part. ing, and I’m considering with retailers in the next sale, of which Blakemore “I’m due for a refit soon whether we should intro- Morrisons few months. Wholesale is a member, and I am interested in duce it at one of our other Store owners have told launched two new fascias finding out more. But I’m shops,” he said. price wars RN they have been ap- of its own – Lifestyle Value not sure whether that will A spokesman for Blake- proached by the company and Lifestyle Extra. clash with what Landmark more confirmed it was Morrisons has fuelled to discuss a new fascia Lifestyle Express retailer is doing with the new Life- looking into launching a supermarket price wars by called ‘B…More’. Bay Bashir, owner of Belle style fascias.” B…More fascia, but was announcing plans to slash They claim the concept Vue Convenience Store in Barjesh Kumar, who has unable to supply further the cost of more than 1,000 will place a large focus on Middlesbrough, said he had been trialling the Lifestyle details on the concept. “staple” products. The firm’s chief execu- tive, David Potts, revealed it would cut prices on goods, including fruit and New EPoS system from Conviviality vegetables, by an average of Conviviality Retail is from Conviviality’s acqui- £252m in the 27 weeks to 1 Rack’s sales growing by 19%, with ofers remaining working on a new EPoS sition of drinks wholesaler November. 11.1%. in place for at least three system and ofering more Matthew Clark last Octo- It said the number of Ms Hunter said: months. exclusive deals through its ber by stocking exclusive stores owned by multi-site “I’m really pleased with Mr Potts said: “We are Matthew Clark business alcohol ofers from the franchisees was up 7.4% the results. We’re now cutting the prices of prod- for its franchise retailers firm, with plans to expand to 276 during the same pe- seeing the fruits of our ucts that customers will following a “pleasing” this further this year. riod, adding that it expects labour from the strategy welcome being cheaper at set of half-year financial She also revealed that to end the financial year we set out three years Morrison and we are cut- results. the group is to launch a with 50 net store openings ago.” ting every penny we can.” Speaking to RN this new “flexible” EPoS system and a 50% reduction in She added that on-trade The news follows on from week, the company’s chief developed using feedback store closures. wholesaler Matthew a better-than-expected executive Diana Hunter from retailers. While like-for-like sales Clark, which Conviviality Christmas trading period said members of its Bar- The news comes as were down 1.3%, Christ- acquired last October, had for Morrisons, where like- gain Booze and Wine Rack Conviviality announced a mas like-for-like sales also increased revenue by for-like sales were up 0.2%. franchises had benefited 38% increase in revenue to were up 1.1%, with Wine 2.7% to £60.6m. Retail Newsagent 5 February 2016 » 7 CHOCOLATE FAVOURITES Follow RN Pages on twitter 24-26 @RetailNewsagent for expert NEWSTRADE advice to help you grow your sales Publisher targeting indies with incentives ‘Biggest growth area in print publishing worldwide’ Future’s new two A new chapter of sales back print Future publishing an- nounced two new senior growth for bookazines appointments last week in by Nadia Alexandrou magazine categories. nity for growth is substan- ing director at Imagine its recently created maga- The shops were chosen tial for them. Due to their Publishing, said: “This zine division, as part of its A wholesaler and publisher because they showed higher cover price, they is the biggest growth strategy to focus on print are ofering retailers the strong sales in particular provide a great opportunity area in print publishing magazines. chance to capitalise on sub-segments including for more profit.” worldwide, and I see Matt Pierce has been “the biggest growth area in crafts, entertainment/film, The wholesaler said in- independents as a key appointed the editorial print”. fitness, sport, technology, dependent retailers are not priority for its continued director of Future’s design, The bookazine market is and women’s. being targeted because of a growth.” games and photography worth more than £40m in A Smiths spokesman high level of early returns. Meanwhile, Andrew portfolios, with Paul New- retail sales making it the said: “The bookazine mar- Imagine Publishing is Howell, of Loch Lomond man handling film, music 10th largest category in the ket is worth over £40m in also targeting indepen- News in Scotland, said: and technology titles. magazine sector, according retail sales value and was dents with incentives and “We’ve been selling boo- Mr Newman said: “We to Smiths News. up 18% in sales volume for educational material. kazines for 18 months, and set up this division because The wholesaler has 2015, making it the 10th The publisher is working sales have grown quickly. we see a really strong future selected 250 independent largest segment within the with its distributor Market- We now sell 30-40 a month. in print magazines. There retailers to help grow their magazine market and the Force to ofer retailers the “It’s sometimes a will always be a market for bookazine sales through best-performing. chance to win one of three struggle to know what’s great magazines.” a collaboration with “Independents have £100 vouchers for stocking available and we don’t distributors, looking at predominantly not been two issues of its Curious stock as many as we’d like, bookazines that comple- supplied with bookazines Minds bookazine. but it’s definitely a category £53.6m in ment their best-performing and therefore the opportu- Damian Butt, manag- I want to expand.” GNM cuts Guardian News and Media Bauer bargain has announced plans to cut running costs by 20% – fitness bonus £53.6m – over the next three Bauer Media has launched years. It said it is consider- its first 40-page fitness ing charging for some of its supplement in this week’s content, although a paywall issue of Grazia. It will is not planned. feature an exclusive cover GNM is expected to shot, using only Souluxe declare more than £50m in products. As part of an operating losses in the year exclusive partnership with to the end of March, more Matalan, 500,000 copies than double last year’s total, of the supplement will be largely due to its expansion distributed throughout UK in Australia and America. stores in January and Feb- ruary. There will also be Grazia branding in-store at Ban paper cashiers and on Matalan’s website. rounds call The European Committee of Social Rights, part of the Council of Europe, has suggested that children’s Extra outlets ‘straining supply chain’ paper rounds should be Declining newspaper and years of decline, accord- and tech at Enders Analy- wholesale and distribution banned, and allowing magazine sales are being ing to analysis of ANMW sis, said: “The pressure layer already, which could children to deliver spread across a growing figures by marketing firm on wholesalers and be considered onerous.” newspapers before school number of outlets that sell Wessenden. distributors, which are Jim Bilton, managing puts their “attendance, them, putting pressure The majority of growth already operating on very director of Wessenden receptiveness and on an already thinly- comes from grocery outlets thin margins, is further Marketing, told RN that homework” at risk. stretched supply chain, (600), specialist outlets increased because they drastic measures needed The council is to further an industry report and (482) and convenience have more contractual to be taken as the pressure investigate the situation in analyst have warned. stores (298), whereas tradi- arrangements and more builds. the UK, which it believes The number of outlets tional newsagents are in physical outlets to deliver “I think we need a very could be in breach of the selling newspapers and decline. to. urgent and radical review European Social Charter on magazines has grown by Douglas McCabe, CEO “We believe there is of the magazine supply social rights, of which the 2.3% to 54,525 after three and head of publishing serious pressure on the chain,” he said. UK is a signatory. 8 5 February 2016 Retail Newsagent

PRODUCTS CCE cuts JTI launches B&H Blue 17s ahead of new laws JTI is launching smaller 17s Blue and Sky Blue variants, Jeremy Blackburn, JTI JTI is backing the launch Life range packs of its B&H Blue brand at a lower price of £5.99. head of communications, with wholesale deals just months before the The launch takes place said: “The trend towards running on B&H Blue and calories introduction of new tobacco ahead of the the amended value cigarettes is going Sky Blue products, and is Coca-Cola Enterprises (CCE) legislation banning packs Tobacco Products Directive strong, and as JTI’s cheap- also ofering retailers the is reformulating its Coca- of fewer than 20 cigarettes. in May, which will bring est cigarette brand, B&H chance to win £100 worth Cola Life range to lower The new packs are avail- in laws to abolish sales of Blue is a must-stock for any of Amber Leaf stock in a calories and sugar in the able now and run across smaller cigarette and roll- retailer looking to capitalise competition running on its drinks by 45% compared to King Size and Superkings ing tobacco packs. on this sales opportunity.” JTI Advance website. regular colas. The new recipe, which ShelfHelp website revamp and core range update Campaign will create sales opportunities contains a greater level of natural sweetener stevia, will replace the original Coca-Cola Life product launched in September P&G unveils plans to help 2014, which contained a third less sugar and calories. A 330ml can of Coca-Cola retailers Win in Spring Life will now contain 76 by Steven Lambert marked at £1.99. calories and 19 grams of In addition, Fairy sugar, according to CCE. A revamped ShelfHelp cleaning products will be In addition, the firm website and a tighter core pricemarked and supported has extended its Coca-Cola range of products will form with TV ads on the Disney Zero range with the addi- part of Procter & Gamble’s channel, the first time the tion of a cherry flavour in (P&G) plans to support inde- brand has been promoted the convenience sector this pendent and convenience on the small screen in five month. stores this year. years. The brand will be avail- The manufacturer made Ian Morley, group sales able in 330ml and 500ml the announcements during director, said the products formats, which will be a presentation of its new will be used to target more available pricemarked at ‘Win in Spring’ campaign, people ‘proximity shop- 49p and £1 respectively. which aims to unlock new ping’ at stores close to their sales opportunities for re- home, claiming that top-up tailers in categories includ- market, along with new purchases now make up ing home cleaning, health retailer testimonials and half of all shopping trips. Monster’s & beauty and laundry. planograms. He added that P&G is The plans include P&G said the site has committed to “trimming” sugar drop updates to P&G’s ShelfHelp also been optimised for its product range by 20%, Halo Foods is launching category management mobile devices, mean- saying the firm is adopting a multimedia marketing website, which has been re- ing more retailers will be to local businesses. a “no more SKUs for news” campaign to promote a 25% launched this month with able to view content while It will add a £3.49 price- policy. reduction in sugar in its a host of new features. on the move. mark to Daz 22-wash packs Mr Morley said: “We’re Honey Monster Pufs. These include a news Meanwhile, the firm has backed with TV and digital going to be more selective The company said section for retailers to keep unveiled a number of pack marketing, while Ariel will and want to give retailers the latest move will see up-to-date with the latest formats and products de- be available in a smaller genuine products that can sugar content in the cereal developments in the retail signed to drive more trade 500ml laundry pack price- grow categories.” reduced to 6.6g per 30g serv- ing, adding that sugar levels for the brand have more than halved over the Malibu Pineapple bottle follows can success last 10 years. Pernod Ricard is launching tures a combination of pine- product stand out. 23% value and 24% volume The reformulated product 70cl bottles of Malibu Pine- apple and coconut rum and Jo Alexander, marketing growth in the past year. will hit shelves in March apple following successful will come with an RRP of manager at Pernod Ricard, Pernod Ricard will sup- and will be backed with TV sales of the flavour in pre- £14.99. It will come in case said the move will build on port the brand with neck and outdoor ads, as well as mixed cans. outers of six bottles, which sales of its Malibu Pineapple collar recipes and a summer updates on packs informing Available to retailers from will feature a pineapple pre-mixed cans, which she digital marketing cam- shoppers of the changes. this month, the drink fea- skin design to help the claimed have generated paign.

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CCE is cutting calories in its Co- Malibu Pineapple will be Packs of 17 B&H Blue are ca-Cola Life range and adding a available in 70cl bottles being launched ahead of cherry flavour to its Zero line-up after a successful trial in cans tobacco legislation changes Retail Newsagent 5 February 2016 » 9 SPIRITS PRICES AROUND THE UK Follow RN Pages on twitter 18-19 @RetailNewsagent for expert PRODUCTS advice to help you grow your sales Summer sales targeted with new products and bigger sales force £3m Cornetto ad spend Freedom by Kerry Unilever takes five with Kerry Foods says it will target growing numbers of shoppers looking for ‘free- from’ foods with the launch massive ice cream drive of its Pure microwaveable meals this month. by Helena Drakakis our distribution and prod- ported by a £3m marketing Joining the existing The company has un- uct innovations.” campaign across TV and Honeycomb Crunch and veiled a range of seven Pure Unilever is targeting sum- The new products include digital. Clotted Cream flavours are products – four lunchtime mer sales with five new Twister Blackcurrant (£1 The firm will also launch Berry Eton Mess, Praline (RRP £2.85) and three ice cream products and a single and £2.49 multipack two new flavours, Double Caramel, Lemon Curd Tart evening meal (RRP £3.50) commitment to increase its of six), a lower fat, salt and Chocolate and Magnum and Chocolate Brownie options – including Spicy sales force in a bid to reach sugar product, while Feast Double Peanut (£1.90 or Salted Caramel, all available Singapore Chicken Noodles five times as many retailers. will break into the snack multipack of three £3.35), in 950ml cartons. and Roasted Butternut From March, the com– bar range with a maxi- with a significant ad cam- The new-look ‘parlour Squash Risotto. pany will release new mum 250 calorie-count bar, paign promised for April. range’ has been designed to The new range will be additions across its Twister, available in peanut butter Meanwhile, R&R Ice replicate the delivery of ice supported with an ongoing Feast, Cornetto, and Mag- flavour (single £1 and £2.25 Cream has announced a cream within the com- social media campaign, num brands. six-pack). relaunch of its Kelly’s of pany’s almost 50 parlours with plans to sample the Noel Clarke, Unilever Meanwhile, Unilever Cornwall range, which will dotted around Cornwall. products at various sum- brand building director for will launch Cornetto Choc see the launch of four new The relaunch, which mer events. ice cream, said: “To help ’n’ Caramel disc to build on flavours in a bid to encour- includes a redesigned logo, deliver strong sales we are the format which first hit age sales among younger will be supported by a £2m significantly investing in shops in 2015. It will be sup- consumers. advertising campaign. Lager gets Haribo’s kids fruit lift put words in Kopparberg is aiming to broaden its appeal among grown-ups’ young adult drinkers with mouths the launch of its Koppar- Haribo returns to TV this berg Fruit Lager brand. month with the latest ad- The product will be dition to the confection- available to independent ery brand’s ongoing ‘Kids’ retailers in April in a 5% Voices’ campaign. The ABV Lemon & Lime flavour, first set of ads, which will which will come in a pack feature a group of adults of four 330ml bottles (RRP talking about Haribo with £5.99). Kopparberg will sup- kids’ voices, launched port Fruit Lager with a £6m this week to promote marketing campaign. Starmix sweets, with similar ads promoting Tangfastics launching on Pots of cash 15 February. Shoppers will have the chance to win £1,000 every day for 60 days under Unilever’s latest promotional campaign for PepsiCo kicks off Champions League promo King Pot Noodles. Launched PepsiCo is giving football on 16 February on packs encouraged to enter a code finals and finals of the this week, the scheme will fans the chance to win tick- of Walkers, Doritos and found on promotional Champions League as part ofer cash prizes to King ets to the UEFA Champions the new Walkers Tear ‘n’ packs on a website to see if of the scheme. PepsiCo is Pot Noodle buyers through League finals in a new Share range, ofering prizes they have won. backing the campaign with daily draws. Unilever is campaign running across including footballs and In addition, PepsiCo is digital and social media supporting the initiative its crisps and snacks range. t-shirts every hour. giving away match tickets ads, PoS material, and TV under its £2m ‘You Can The activity kicks of Consumers will be to the quarter finals, semi- ads. Make It’ campaign. Hot products for your shopping list

Football-loving snack fans Kopparberg is making a Kelly’s of Cornwall’s ice can win Champions League Fruit Lager variant avail- cream range is relaunching tickets in a PepsiCo promo able to indies from April with four new flavours 10 5 February 2016 Retail Newsagent Follow RN f on Facebook facebook.com/retailnewsagent REGIONAL to have your say on the latest news

Call for A big hit for Down return of Under day Ludgershall store rate relief manager Steve The chancellor is being Pope donned his called on to reintroduce the best cork hat as retail rate relief scheme for Connolly Spar small businesses as part of a stores marked package of measures to help Australia Day last local shops and high streets. week. Sales for In its submission to the the four stores Budget on 16 March, the were up 12% Association of Convenience year on year as Stores (ACS) said the “im- customers were portant measure” is needed treated to a table to ofset some of the costs of goodies and businesses are now facing. deals including Other measures being Foster’s beer and called for are the ring-fenc- chocolate treats. ing of funding for HMRC to tackle the illicit alcohol and tobacco market at a local level and the scrapping of Official figures show rise in violent crime NFRN and MP welcome new guidelines proposals requiring busi- nesses to report on their business taxes quarterly. James Lowman, ACS chief executive, said: “2016 Cost of retail crime hits is already set to be a year of difcult trading conditions for local shops dealing with higher wage costs and highest level on record uncertainty over their busi- ness rates bills.” by Gurpreet Samrai British Retail Consortium their lives when they meet lines, the sentence range on Monday. with ministers and MPs for shop robbers who use RN READER POLL The annual cost of retail The NFRN has expressed at an NFRN reception in weapons and inflict seri- crime soared to £613m last its dismay and stated 2016 parliament next week and ous harm is between seven year – the highest level will be the year “we step up will be appealing for their and 12 years, with a start- YES since records began – new eforts to raise awareness support and assistance in ing point of eight. 43% figures have revealed. of the blight that retail addressing retail crime.” Mr Bebb said: “Often it The sum is a 2% increase crime causes”. It comes as the NFRN is felt the sentence is com- on 2014 – and three times Chief executive Paul and MP Guto Bebb, chair of parably light in relation to higher than in 2007/08. Baxter said: “Retail crime the retail crime all-party the damage it has done to NO 57% There was also a 28% – be that shop theft, verbal parliamentary group, individuals, so anything increase in ofences in- abuse or physical assault welcomed new tougher that shows that people volving abuse or violence – threatens the very exis- guidelines for robbery of- are taking the issue more against shop staf, rising to tence of local shops and the fences announced by the seriously will be welcomed Will My Local’s 41 out of every 1,000 crimes communities they serve. Sentencing Council last by retailers and the APPG. plans to tailor news committed compared to Our members will be lay- week, which call on courts If the new guidelines come and magazines 32 last year, according to ing bare the physical and to take the full impact on coupled with prioritisation ranges to individual the annual retail crime psychological impacts that victims into account. for such crimes that will be stores help increase survey published by the such incidents can have on Under the new guide- a positive step forward.” standards in other convenience stores?

NEXT WEEK’S QUESTION Window display brings early Easter boom Is the Daily Mail’s 5p price A London retailer is target- estate, has been promot- than 100 Mini Egg bags. zines and a three for £1.20 increase on its Monday to ing a boom in Easter con- ing Cadbury confection- We initially thought about deal was introduced. Friday edition good news fectionery sales after selling ery brands using digital having the display up for a Susan Nash, trade com- for independent retailers? more than 100 Cadbury screens and promotional couple of weeks, but now munications manager at Mini Eggs in a week thanks packs to attract passing we’re looking to extend it Cadbury owner Mondelez, Have your to his new bespoke window trade at one of his stores in all the way through Easter.” said: “This just goes to show vote now display. Canary Wharf. He added that sales of how having a simple and Go to betterretailing. Paul Donegan, op- Mr Donegan said: “We Creme Eggs are also up after efective display can grow com/retail-newsagent erations manager for Peter set it up last month and in displays in gutter trays confectionery sales for Wagg’s News on the Wharf the first week we sold more were placed next to maga- retailers.” Retail Newsagent 5 February 2016 » 11 BREAKFAST IS SERVED Follow RN Pages on twitter 24-26 @RetailNewsagent for expert REGIONAL advice to help you grow your sales Shoppers ‘want to spend locally’ Be social, More than 55% of shoppers Shoppercentric. good reason to believe that when it comes to British do better prefer their spending to Director Iona Carter these could have a positive business.” A convenience retailer is benefit local businesses, said: “There are some impact going forward. The report adds 73% of spearheading the organ- according to new research. encouraging findings for “For example, 57% of UK shoppers prefer to buy isation of a new social The 2016 Shopper independents, and with shoppers prefer to see the ingredients to make meals networking event in the Stock Take was this week shopper habits and at- money they spend benefit- than buy ready meals and south west. launched by independent titudes changing at a pace ing local business, rising 80% now buy fresh food as Dan Cock, of Premier shopper research agency, never seen before, there is to 61% saying the same and when they need it. Whitstone Village Stores in Devon, said the main objective is to get retailers A post office, coffee concession and LED lighting among changes ‘New customers on board’ sharing information and ideas. He hopes to include store visits and get suppliers such as Booker onboard to support the event. Retailers switch symbol “It’s by retailers for retail- ers, so it’ll be very informal and modern,” Mr Cock told RN. “If it goes well it could group to add more fresh be an annual or bi-annual event. We’re hoping other by Gurpreet Samrai branches and districts will take on the idea as well.” Fresh has remained a top The first event is ex- priority for retailers who pected to take place in April are dedicating more space or May this year. to the category and moving symbol group to increase their ofering. Former Premier re- Vigilance tailer Sophie Towers has relaunched her Hillingdon warning store, pictured far right, un- Police Scotland is warning der the Spar symbol group retailers about a scheme due to its fresh ofering. where individuals or small The Burnley store has groups attempt to confuse undergone a £120,000 move and Spar was ofering University – opened last Mr Stone said: “We know staf into accidentally expansion and refit, going the things I was looking for. week with Cheeky Cofee, the site’s a good one with a handing over money. from around 1,000sq ft to We are already gaining new a seating area, wifi and an lot of potential, it’s an afu- The body says either a 2,700sq ft with new addi- customers, it’s been really increased fresh range. ent area so a diferent type small purchase is made tions including more fresh positive.” He said: “We have cut of consumer. with a high-value note to products, a post ofce and She told RN the store’s back on news and maga- “We will be targeting get change or they attempt hot food as well as LED turnover is up 25% since zines, cut back on canned mums on the way back to change currency from lighting and new fridges to the refit. and packet grocery and from the school run. It was one denomination to an- improve efciency. Meanwhile, Spar retailer increased the space given to a Premier so we’ll be taking other. During the trans- She said: “People were Paul Stone has opened his fresh because ‘feed me now’ half of the shelving out and action they confuse the asking for things I couldn’t sixth store, pictured above, is a very important shopper putting more refrigeration retailer by changing their ofer them such as fresh and is gearing up for the mission for us.” in. We will have one bleach mind numerous times, fruit and veg and meat launch of his seventh. The seventh store in and one toilet roll pack be- leading to a sum of money and I couldn’t get it from The sixth store – a former Marple will open next cause that’s not important. frequently being obtained. Premier, so we decided to McColl’s at Manchester month. What’s important is fresh.” Post Office MPs call on govt to save local papers in spotlight MPs are calling on the tion of these vital commu- Roberts (Plaid Cymru) continues to operate in Citizens Advice has government to stop the nity assets”. and Christopher Stephens challenging times”. launched an online survey “destruction” of local news- She states that more (SNP). A spokeswoman added: looking at the benefits of papers. than 150 newspapers have It comes after Johnston “Changes such as councils’ the new post ofce models. Labour MP Helen Good- closed since March 2011. Press’ announcement ear- obligations to place public It is seeking the views man has tabled an early day So far, it has been signed lier this month telling staf notices in local papers – of current and former motion calling for a “short, by six MPs – Peter Bottom- to expect cuts in “a number previously a major source operators of the Local and sharp inquiry” to produce ley (Conservative), Mark of areas” across its business. of revenue – have added Main formats, as well as a coherent strategy for Durkan (SDLP), Kelvin Johnston Press said MPs to this pressure and, as a postmasters on traditional defending local journalism Hopkins (Labour), Caroline “will be well aware that the result, difcult decisions contracts being asked to and to prevent the “destruc- Lucas (Green), Liz Saville regional media industry have to be made.” convert to a new model. 12 5 February 2016 Retail Newsagent YOUR NFRN DISTRICT COUNCIL REPORT REGION NORTH WEST 20.01.2016 Glyn Bellis reports from the NFRN North West district council meeting

Menzies is allowed retailers to clear up in the aftermath demonstrate their com- of the flooding. But he improving supply munity spirit, but also added: “We have some A meeting between highlighted the difcul- members who have been NFRN representatives ties small businesses declined insurance for and Menzies senior man- face in getting adequate flooding. agement has helped im- insurance. “Members need to look prove service, the North In Todmorden, West at their cover and see West district heard. Yorkshire, national coun- what is protected in case The wholesaler had cillor Muntazir Dipoti anything happens. I also been the subject of many donated cases of bottled believe the government complaints from newsa- water to flood victims needs to do more to help gents, particularly after who had been retailers because they are its move to a distribution forced out of a vital part of communi- super hub in Wakefield. their homes. ties. But difculties including He also gave “It’s important late deliveries, missing out torches retailers reopen as bundles and insufcient HMRC has seized illicit products and candles to Muntazir quickly as possible. They supplies were raised dur- with a value of around £268,000 people whose Dipoti need money for the ing face-to-face talks last Christmas had clean-up.” month. contacted about the in- been ruined. District president Sule- bound times and re-runs Mr Dipoti said: “My Don’t leave it late man Khonat said: “Men- after Oldham member shop was lucky and I am zies has got much better Jayesh Parekh com- relieved. But next door to write a will than it was plained that weekend there was a grid and the Retailers were advised three months copies of Mirror publica- force of the water was not to put of writing ago.” tions arrived torn. like a huge fountain their wills. North The whole- He said: “They were coming out of the pave- West Manches- saler said it not good enough to sell. Menzies has ment. I was involved ter member Suleman had improved I am worried customers got much in trying to stop water Alan Dryden Khonat tote documen- will go elsewhere.” coming into another said many tation follow- Mr Parekh added the better than shop for three to four retailers left it Alan ing customer feedback. problems were caused by hours.” too late, which Dryden Retailers can now track the way magazines were it was three He told delegates it was could result tote box deliveries with inserted. important for members in major complications the box ID recorded on months ago to check their flood cover after their deaths. parcel content notes and Floods highlight Suleman Khonat with insurers. the date of distribution Suleman Khonat said Huge hauls from is now displayed on tote insurance worries North West district president NFRN members had tickets. Recent major flooding helped colleagues to HMRC raids Meanwhile, dis- HM Revenue and Cus- trict delegates also Your say toms seized more than met Smiths News in one million illicit tobacco Stockport. The whole- products worth an esti- saler urged newsagents Are you prepared for the introduction of the National Living Wage? mated £268,000, as well to make greater use of as 74 litres of alcohol, in SNapp, which allows It’s an extra We have to I have one swoops on 29 premises retailers to email the dis- cost we do what the full-time in the Manchester and tributors’ teams directly. could do govern- and one Bolton areas. Other key issues dis- without. ment says. part-time The hauls were high- cussed were late supplies, The shop is run by my My four shops are run member of staf. I lighted in a report by shortages, and missing husband and I and a by family members or already meet the mini- membership services tote boxes or bundles. couple of part-time staf. Fortunately, we mum wage so it won’t manager Chris Appleton. There were 74 occasions staf. We could do with won’t have to reduce come as a shock to the Members were also when a title arrived the flexibility of setting their hours and will be business. We have reminded they couldn’t “late” into Liverpool, lower wages, but we able to cope with the experienced staf and ignore their duties as Stockport or Warrington will adapt to it. additional financial keeping them means employers with new in the final two months burden. we keep providing good rules governing pen- of last year, with the customer service. sions. Daily Mirror the worst Rukshana Mahetaji Salma Patel Jamal Kazi At least one NFRN culprit. A & M Newsagents, Lancaster Birley Street News, Blackpool Union News, Accrington member had faced a £400 Trinity Mirror will be fine from the HMRC. Retail Newsagent 5 February 2016 13

YOUR Gurpreet Samrai [email protected] 020 7689 3386 @GurpreetSamraiRN ISSUE f facebook.com/retailnewsagent WHAT WE LEARNED IN WAKEFIELD N editor Chris Gamm and news editor Gur- preet Samrai visited R Menzies’ Wakefield super hub last week to see first-hand the newspaper and magazine packing and distribu- tion process. During the visit, RN raised retailers’ concerns about the wholesalers’ service since the move to Wakefield with depot manager Allen Harri- gan. Here he addresses six issues covered in RN in the past seven months. The move “In terms of size, complexity and timeframe, this was a very One of the magazine packing machines in big operation we put together. Wakefield’s 100,000 sq ft depot, where It was necessary for the future of the business and also the Allen Harrigan, inset, is depot manager timeframe we had for secur- ing the building. There are not Late deliveries newspapers because of the time chine and replaced.” many 100,000sq ft buildings “We don’t change our process we receive them, and sometimes available, so getting the whole every day, but when we have a due to volumes. As an industry Packing accuracy project completed was time- good day or a bad day there’s a standard we’ve always packed “In terms of packing, the packers critical. Branches were brought corresponding pattern. It’s about certain magazines over the have got more efcient and their in every three weeks from the delivery, and the variable is when benches. We try to make sure accuracy level has increased. depots themselves, which were we get stuf in. Our cut-of time they are protected as best as they The processing speed has also big on their own. We brought is 3.30am – that’s not the time can be. I guess you’ll always get increased as they get more pro- Leeds in first, then Shefeld, publishers should be delivering some that are damaged – we are ficient. One of the areas we were Preston, Chester and York.” the papers, but if they arrive after putting out 18,000 totes a day. weak on was stockroom replen- that we have to re-run. Some peo- It’s not right, or good, but it’s ishment and we’ve focused heav- Inexperienced staff ple think ‘all the papers arrived at inevitable that there’s going to ily on that. We have a good team “We had to do a major recruit- 3.25am, what’s the problem?’ The be some sort of damage during of supervisors in there now, led ment drive because we couldn’t problem is you have millions of transportation. But we don’t by an individual manager, and transfer all the staf into Wake- copies to sort in five minutes. No know what point in the chain we’re turning around requests field. That was probably the big- two days are the same, they can that damage has occurred. We a lot faster. Accuracy of pack- gest challenge. The night pack- bunch, they can come in early, don’t want this to happen regu- ing, quick replenishment of any ing operation was efectively certain days of the week are bet- larly and we will go to as much claims or extras, documentation lifted out of Leeds and we did ter than others. However, the efort as we can to get the prod- and delivery times – it’s these take some people from Shefeld. customers’ perception is we’ve uct right to people.” four things we need to get right.” We had a big team of people here had them late or on time. from Edinburgh and we inter- “Through our head ofce, we Wet totes What’s next? viewed 600-700 people altogeth- push back on publishers when “We instruct all staf that the “There are areas we need to work er. Around 150 people were then we have particularly late arrivals first person on the line who puts on. Packaging accuracy, again, brought in. They were trained and ask what changes they can anything into a tote box must is one. It’s continuously getting with a high level of support and make to their distribution so we take it out if it’s wet and re- better, but we are never going we identified future supervi- can receive papers in good time move any litter from the box. Of to say ‘job done we’re okay’. We sors and put those into position. to be able to pack them. Publish- course, there will be instances want to improve it constantly. Many of them have done ex- ers are fairly receptive and they where someone says they have Our customers want stuf on tremely well. We still have a way realise the impact as well. It can something in their tote box, but time, packed accurately and to go in terms of what we want be for a number of reasons – pro- again we are packing into 18,000 with the right paperwork. You’re to do, but fundamentally the op- duction problems are the biggest totes a day, four days a week, so only as good as your last distri- eration is sound and is perform- issues they face.” realistically we’re not going to bution, so we have to make sure ing well. We’ve come a long way eliminate the problem entirely. what we do is as accurate as we in six months. If it was a child, it Damaged magazines The culture we’re bringing into can possibly make it.” wouldn’t even be “Some magazines don’t go in the warehouse is that any wet walking yet.” tote boxes, but get packed like tote is removed from the ma- l See next week’s issue for more. 14 5 February 2016 Retail Newsagent Do you want to see your views in RN? [email protected] OPINION 020 7689 3350 Your say YOUR SAY With the franchise sector up 10% in the last two years and further growth expected in 2016, do you think franchises are now a more viable option for independents?

RETAIL NEWSAGENT Adrian Rodda ● ● AR News, NEWS CONVENIENCE PROFIT 11 Angel Gate, City Road, London EC1V 2SD Harrogate, Yorkshire Tel 020 7689 0600 Personally, I wouldn’t en- email [email protected] tertain the idea. I believe it Annual Subscription would take away my shop’s UK 1 year £144 Europe £289 2 years £227 Rest of world £339 individuality which, for me, 3 years £319 is what being a retailer is all To subscribe contact 01737 457236 about. It could, however, be good for retailers who are just Editor Director of Sales coming into the trade or those Chris Gamm Mike Baillie 020 7689 3378 020 7689 3367 with little experience, because Associate Editor Account Managers it would give them structure Chris Rolfe Liz Dale and support. I’ve been in 020 7689 3362 020 7689 3363 this trade for many years so News Editor Will Hoad I wouldn’t need the type of Gurpreet Samrai 020 7689 3370 training and management 020 7689 3386 News body Dwain Nicely that franchises ofer. Is a WH Smith Local franchise Reporter 020 7689 3372 something you would consider? Steven Lambert Letters name, lettersSales addressExecutive 020 7689 3357 (classified) Bay Bashir Features Editor Aiden Gilbert Lifestyle Express Belle Vue Conveni- of symbol groups and franchises being tied down. Most franchises Tom Gockelen-Kozlowski 020 7689 3366 ence store, just shows the opportunity in this like One Stop require 95% compli- 020 7689 3361 Audience Middlesbrough, Cleveland Development sector, and I believe independents ance, whereas with Family Shop- Features Writer Very possibly. I think it depends who want to move forward now per it’s roughly 70% and this gives Nadia Alexandrou Executive 020 7689 3350 Chris Chandler on location and if you have the have to be part of something me the freedom to source my own 020 7689 3382 Head of Production right criteria, but some of the bigger. deals and suppliers that work Darren Rackham Marketing Manager franchises have great concepts best for me. Also, with WH Smith 020 7689 3373 Tom Mulready 020 7689 3352 and a wealth of expertise that can Amandeep Singh Local, 80% of the products it sells Production Family Shopper, Marketing Assistant help independents grow. Also, in its stores are more expensive Coordinator I’ve only heard about successful Hoyland, Barnsley than mine and it has more of a YourEmma Langschied stock Tom Thorn 020 7689 3380 020 7689 3384 franchisees, and no complaints Franchises don’t really appeal to newsagent format, which would Managing Director or challenges from them. The rise me, largely because I don’t like not be good for the area I’m in. Nick Shanagher 07966 530 001

YOUR STOCK How have your customers Email fi[email protected] reacted to the influx of lower-calorie and If you do not receive your copy of RN please contact Chris Chandler on 020 7689 3382 or sugar-free products? email [email protected] Printed by Southernprint, Poole, James White popular now – especially on 80gsm Galerie Fine Gloss paper Spar White’s Calver, the Weight Watchers Distributor Seymour Distribution, Hope Valley, Derbyshire 2 East Poultry Avenue, London, EC1A 9PT desserts which are on Audit Bureau of Circulations I’ve not noticed any reaction from promotion – as are fruit July 2014 to June 2015 average net my customers, only within the and vegetables. circulation per issue 14,539 trade, and mainly from suppliers. Winner of the 2009 ACE gold award for Although since Christmas, my Serge Notay circulation excellence by a smaller magazine fruit and vegetable sales have Nisa, gone up over 20% compared to Batley, West Yorkshire last January, which is very good. My customers have not

Retail Newsagent is published by Newtrade Publishing Limited, which I’ve also had a lot more customers engaged well with sugar- is wholly owned by NFRN Holdings Ltd, which is wholly owned by the asking for gluten-free products, free products – they prefer Benefits Fund of the National Federation of Retail Newsagents. Retail Newsagent is editorially independent of the NFRN and opinions, which I’m putting down to New full-sugar and full-fat comments and reviews included are not necessarily those of the Year’s resolutions. I’m interested variants. Full-sugar ener- Federation and no warranty for goods or services described is implied. Reproduction or transmission in part or whole of any item from to see if both these trends will call for reduced-sugar products gy drinks are the biggest seller in Retail Newsagent may only be undertaken with the prior written agreement of the Editor. continue throughout the year, in the industry, but I haven’t my store, and isotonic drinks in Contributions are welcomed and are included in and not just after Christmas. seen this translate into customer particular are flying of the shelf. part or whole at the sole discretion of the Editor. demand. I always get a sales peak I think the reaction to sugar-free Newtrade Publishing accepts no responsibility for submitted material. Every possible care is Rishi Madhani for healthy items in January, so and lower-calorie products very taken to ensure the accuracy of information. Today’s C J Stores, any extra sales I’ve seen in the much depends on the area you’re Stokenchurch, Buckinghamshire past month are nothing unusual. in, and there is very little demand For trade use only I know there’s been an ongoing Healthier desserts are particularly for it with my demographic. Retail Newsagent 5 February 2016 15

The opinions on this page do not necessarily represent those of [email protected] the editor 020 7689 0600 Letters may be altered by the editor

@RetailNewsagent RETAIL NEWSAGENT for reasons of clarity or of length EUROCRATS SHOULD LEAVE PAPER ROUNDS ALONE I am sure one of this week’s big news stories will have caused con- sternation for my local newsagent Mike Brown and his fellow retail- ers around the country. “Paper rounds may breach European law says watchdog”, read the headline. It appears that allowing children aged under 15 to do a paper round before school is “in principle” con- trary to human rights, according to the European watchdog. I have no desire to enter into the debate about the “big brother EEC”. Nor do I want to see an erosion of the work that has been done since the industrial revolution to protect and enhance the rights of children. But I do want to bring the debate back to the local, common sense perspective. Paper rounds are, to many children, a “rite of passage”. They provide them with their first real job, responsibility, discipline, time RN, 15 January management and their first taste of financial independence. I also remember the brown of work. There are adequate safeguards in I remember my first paper round envelope I received each week For some children, that job place and children need to have the on the Parkside Estate in West containing my wages. and the subsequent wage may opportunity to learn about work. Bowling, Bradford. I had a pocket I know from speaking to many have been a lifeline and will have Yes, there will always be a few book to mark of every paper deliv- of my son’s friends who have shaped their attitude towards who flout the regulations and ered. I got to know some of my older graduated from “the Mike Brown work. exploit children, but this is not a clients, and I planned my route, school of paperboys and girls” how So my plea to the government reason to take away an opportu- finding places to hide my paper bag special those first jobs were. Over and the “European watchdog” is nity that so many enjoy and gain while I climbed the many flights of the years he has provided many this – don’t start interfering with so much from. Sue Cross stairs in the tower blocks. young people with their first taste something that isn’t broken. Stokesley

refused credit. I would even go and show the Menzies will We write everything down and boss of Menzies our evidence as I Revolution keep records of what our claims can’t face the business being killed force my dad and reference numbers are and of because of this. solution has what we hear back from Menzies. Purvesh Patel But all we hear from Menzies East Peckham Newsagents, Tunbridge lost me sales to shut down in return is that the delivery was made in full, and our claim for a A spokesman from Menzies I only received half my origi- his business credit is rejected. responds: “After investigation, we’ve nal order for the fourth issue of My dad has been running our I keep chasing, but am getting determined the claims referenced by Revolution, which came out last family newsagents shop for the nowhere. Mr Patel in his letter were incorrectly Tuesday. last 30 years, but he is thinking I’ve got a list of everything we assessed, and have arranged for them Although more were sent on of leaving the business because of are owed going back to 24 Novem- to be credited. Thursday, I couldn’t put any on problems he is having claiming ber. It is not a massive amount “We’ll also ensure that additional sale because I had to reserve what credits from Menzies. – around £80-£100 – but it is the training is provided to operators I had for customers who had put We have 200 HND customers so principle. Plus the calls we have in future to avoid repetition of this in orders. having newspapers available in made to Menzies far outweigh the problem. This meant I lost out on around time is critical in the morning. value of the credits. It’s so much “Menzies Distribution sincerely 25% of sales. Since November last year, we hassle. apologises to Mr Patel’s father for I was disappointed to find that have been having persistent prob- We’re not trying to claim what any distress which this situation has the Eason’s (part-owner of EM lems with credits being refused we are not owed. My dad has been caused him. News) nearby had a full supply of Sometimes our delivery is short an important part of our commu- “Our aim is to help our customers the magazine, despite Newspread by, say, five Daily Telegraphs here nity for so many years and he just make the most of the news and telling me it had fallen short of or eight Daily Mirrors there. On wants to do an honest day’s work. magazine category, not to undermine copies. one occasion a bundle of 45 Daily But now he’s saying he can’t their enthusiasm; we hope to I’ve been assured that I will get Telegraphs was missing. handle it and wants to pack the continue working with him, and my full order tomorrow. We managed to get hold of a business in. The situation is sap- other passionate businesspeople bundle of Telegraphs that day, ping his love and passion for the across the newstrade, for many years Eugene Diamond but we were charged twice and shop. to come” Diamonds Newsagents, Ballymena 16 5 February 2016 Retail Newsagent

Tom Gockelen-Kozlowski [email protected] 020 7689 3361 @Tomgk_RN Federation of Wholesale Distributors Wholesalers can now apply to register under

the government’s Alcohol Registration Scheme, have been approved. If they don’t but why is it being introduced and what does have a number, or are not on the list, retailers mustn’t trade with them. it mean for independent retailers? FWD chief Retailers will need to be able to prove executive James Bielby explains they have carried out this check on each of their alcohol providers, and RETAIL NEWSAGENT What is the Alcohol back into the domestic market if they can’t, it will be an offence for Registration Scheme? without tax being paid. Other than which there is a range of penalties. JAMES BIELBY It is one of several spirits, the product is not marked as Alcohol government initiatives to drive being duty-paid in the UK, so retailers RN How can retailers check the fraud out of the alcohol supply chain. have no way of knowing whether fraud costs wholesalers they work with are Any company which sells duty-paid it is legitimate, other than the low legitimate? alcohol to other businesses for resale price they paid for it. They could taxpayers JB Even now, retailers can be must apply before 31 March to register be prosecuted if it is found on their prosecuted or lose their licence if with HMRC. If they are deemed to shelves, or lose their licence. £1.2bn a they stock duty-evaded product. be a ‘fit and proper’ trader, with no So they should be aware of very history of involvement in criminal RN How will the scheme affect year in low-priced stock offered by a new activity and good records of where independent retailers and their wholesaler or someone who turns they source their stock, they will be dealings with wholesalers? lost duty up in a van. If the sale is cash-only, approved by HMRC and added to a JB From April 2017, retailers will be there’s no invoice, or the seller database of registered wholesalers. required to check the wholesaler has no permanent address or VAT they are buying from is registered, number, retailers would be taking a RN Why was it considered which they can do by looking huge risk if they buy from them. necessary? them up online. Wholesalers will JB Alcohol fraud costs taxpayers have a registration number which RN Finally, does the FWD expect £1.2bn a year in lost duty. About retailers can use to confirm they to see price rises for retailers as a 10% of the beer on retailers’ shelves result of the National Living Wage? doesn’t have UK duty paid on it, JB Wholesalers’ wage bills will rise and the problem is mostly found by 0.7% when the £7.20 NLW is in smaller shops. Retailers may be Company CV introduced, and that is only taking offered alcohol well below the price ** into account those employees who they get from their usual wholesaler, ** will legally be subject to the new rate. Company Federation of and that’s very likely to be because By 2020 the increase in wage bills will Wholesale Distributors duty hasn’t been paid on it. So be between 2.6% and 3.7% of current Chief executive James Bielby although retailers might think they wage bills, over and above the increase Profile The FWD is a member are getting a good deal, legitimate that would have been incurred had organisation for grocery and wholesalers and the treasury lose out the minimum wage continued to foodservice wholesalers in the – and retailers are breaking the law, increase at its historic rate. More UK who supply independent whether they realise it or not. worrying is the effect it will have on retailers and caterers. The FWD promotes and protects their retailers who can’t absorb costs in the interests within the UK and European parliaments. RN What is driving the illicit alcohol same way. We are lobbying for the rate market? of introduction to be slowed to allow JB Alcohol is bought “under bond” – businesses to plan for the higher rate tax free – for export, then diverted ** ** pledged by the government. Retail Newsagent 5 February 2016 17 GUEST DOUG COLUMNIST [email protected] 020 7689 0600 LOVE @RetailNewsagent Islington’s Trading Standards team works with 500 businesses a year to help sellers of age-restricted goods stay within the law. Here, its leader Doug Love tells RN about the support available to retailers, pitfalls they should avoid and the difference his team is making Lessons in lawful trading

ince April 2015, I have has improved. Five years of giving done 116 Challenge 25 test advice and taking action against purchases for alcohol, persistent transgressors means S tobacco, and knives in seizures are fewer in number and Islington in north London, of smaller in value and honest retail- which half have resulted in un- ers are better protected. challenged sales to 18 or 19-year- For our work to be even more olds who appear just below or just efective, however, we need busi- above the age of 18. nesses to provide information And in the last full year, 22.6% – about firms that are competing or nearly one in four – of underage unfairly and we urge retailers to test purchases resulted in a sale. report anything that harms their This figure is an improvement businesses in this way. All Trad- on previous years, but is still ing Standards teams will protect far too high given that the test our sources of information, so purchasers put staf under no there is no need to worry about Trading Standards is a good source of help pressure and do not intimidate being identified. them into making these sales. It and advice for retailers says Doug Love The last and most unpleas- shows how crucial Trading Stan- forms: printed and online advice suggests that attendees find the ant part of my work is taking dards’ work to support sellers of and, through a ‘Primary Author- sessions very useful and, although sanctions against ofenders. In age-restricted goods really is. ity’ relationship with the NFRN, I cannot do everything for them, Islington, we use a variety of for- We work with around 500 advice for NFRN members nation- I hope they go away much better mal and informal sanctions, but businesses in Islington every wide. equipped to get things right. will always take action if a serious year, and our work can be split I much prefer talking to busi- Our work to monitor businesses breach is detected to provide a into three main areas: helping nesses directly, though, so I also focuses on test purchasing regard- deterrent against further ofences. businesses stay legal; monitoring arrange regular training sessions. ing illegal tobacco and loose ciga- Last year, after underage them to ensure they are; and deal- In the last year, I have trained rettes, as well as age-restricted sales or seizures of illicit goods, ing with any that fail to be so. 184 people from 138 Islington goods, which is where the Chal- five business had their licences The first of these areas is every businesses on issues such as lenge 25 tests come in. The rea- reviewed (three were revoked), bit as important as the other two, avoiding underage sales, illicit sons shops make underage sales 10 ‘voluntarily’ added licence and we help make it easier for goods, dealing with confronta- are almost always inaccuracy in conditions (one of these also took businesses to comply with the law tion and (for managers) licens- assessing age, being distracted a ‘voluntary’ period of not selling by providing help and training. ees’ responsibilities. Feedback from doing so or not concentrat- alcohol) and many others received With this, my aim is to persuade ing. Underage sales are an ofence, warnings or were required to owners that – however irritating – so we remind businesses that sell come to training events. issues such as age-restricted goods without requiring proof of age of But this is time-inefcient and, and illicit tobacco and alcohol the importance of allowing a large for the more serious sanctions, need to be a priority. margin for error when assessing very stressful and damaging for This is particularly true where age, by using Challenge 25. the businesses concerned. the business is licensed, as (cer- Monitoring also involves in- My advice is to do everything tainly in Islington) the majority spections to check for illicit goods, reasonable to avoid getting into would not survive if their licence which occasionally result in sei- this position and I would canvass was revoked. After mistakenly We help make zures. In the last couple of months all readers to make use of Trading handing out too many licences, it easier for in Islington, I’ve found two busi- Standards as a source of (usually) many councils are now increasing nesses selling illegal tobacco and free help and advice. pressure on poor licensees who businesses to two from which I’ve seized illicit don’t take precautions to prevent spirits. While three of these are Doug Love has worked in Trading underage sales, stock illicit alco- comply with the still being investigated, Trading Standards for over 25 years and is hol or tobacco or ignore licensing law by providing Standards has applied for a licence responsible for enforcing legislation on conditions. review in regard to one. age-restricted goods and illicit alcohol Our advice comes in several help and training Overall, though, the situation and tobacco in Islington

18 5 February 2016 Retail Newsagent PRICEWATCH SPIRITS SPIRITS PRICES AROUND THE UK PRODUCT AVERAGE RRP RETAILER RETAILER RETAILER RETAILER RETAILER Pricing strategies

1 2 3 4 5 Smirnoff Red £13.79 £13.79 £13.79 £13.79 £13.79 £13.79 £12.00 RETAILER 70cl Smirnoff Red £7.89 £7.89 £7.59 £6.99 £7.39 £6.99 £7.49 1 35cl NAME SANDEEP BAINS STORE Simply Fresh Smirnoff LOCATION Faversham, Kent Red £4.79 £4.79 £4.79 £4.79 £4.79 £5.50 £5.99 SIZE 1,800 sq ft 20cl TYPE main road Teacher’s I’m competing with Iceland 70cl £14.00 £13.99 £14.49 £13.99 £18.75 £13.99 £13.99 and Tesco nearby. I never undercut myself but I do try to keep prices competitive. I buy Russian Standard Vodka £14.05 £16.49 £12.99 £13.99 £16.96 £13.99 £13.99 on promotion and always aim 70cl for a 15% margin. Last year, I refurbished and remerchan- Captain Morgan dised. I expanded my range of Spiced £14.19 £14.19 £14.19 £14.19 £14.19 £14.19 £12.99 70cl spirits and alcohol in general and since then I’ve seen a 20% Jack uplift. Obviously, I sell more Daniel’s £19.99 £19.99 £19.99 £19.99 – £19.99 £18.99 spirits at Christmas and then 70cl I’ll normally have a free- High Commissioner standing display in store, but Scotch Whisky £13.86 £15.29 £12.99 £12.99 – – £11.99 most of the time my spirits are 70cl displayed behind the tills. I sell more ciders and Pimm’s in the The Famous Grouse £15.99 £15.99 £15.99 £17.99 £19.02 £13.99 £13.99 summer and I always try to 70cl keep my range seasonal. Gordon’s Gin £14.37 £18.29 £14.49 £14.49 £14.49 £14.49 £12.99 70cl Bacardi Carta Blanca £14.99 £14.99 £14.99 £14.99 £19.34 £14.99 £13.99 70cl RETAILER Bell’s Whisky £8.89 £8.89 – £7.99 – £7.99 £10.99 2 35ml NAME NADEEM HANIF STORE F&K Stores LOCATION Central Parade, Rotherham GLEN’S VODKA 70cl Price distribution % SIZE 1,000 sq ft TYPE estate 20% We stock mainly pricemarked 84% of independents products and when Christmas sell this product at or below the £13.29 RRP comes around we do lots of ofers. Then I’ll drop my prices 15% slightly below the RRP. Last year, Ciroc sold really well and we had it on ofer 10% at £20.99. Flavoured vodkas seem popular at the moment. Teacher’s whisky goes well too because I always have it in 5% for regulars. I stock my spirits behind the counter and never have them on the shop floor for security 0% reasons. I always try to make between 15% and 20% margin

£12.39 £12.75 £12.79 £12.95 £11.99 £12.29 £12.50 £12.59 £12.69 £12.89 £12.99 £13.29 £13.49 £12.00 £12.49 £13.39 on spirits but I’ve got a lot of £13.00 -£11.99 +£13.49 competition. Within half a mile Average selling prices and best-selling products rankings are sourced by EDFM Ltd from there’s eight shops selling booze EPoS data from over 3,500 independent retailers throughout the UK. The prices given on this page are the prices at point of purchase. so I need to be competitive. RRPs are sourced from Booker and are correct at time of going to print. Retail Newsagent 5 February 2016 19 Helena Drakakis [email protected] 020 7689 3358 @RetailNewsagent f facebook.com/retailnewsagent

RETAILER RETAILER 3 4 THE NAME IAN LEWIS NAME AMARDEEP SANDHU STORE Spar Crescent Stores STORE Go Local Extra ENTREPRENEURS LOCATION Witney, Oxon LOCATION Chesterfield SIZE 1,800 sq ft SIZE 1,700 sq ft The world’s best business brains and TYPE village TYPE main road what you can learn from them In May, we will move over to a We normally price below range of spirits set by Blake- the RRP. We have a lot of more. I’m a little worried about competition around us and it because I don’t want to stock so we always want to remain a line that doesn’t sell. What competitive. We apply the same sells in inner-city Manchester strategy to our alcohol as we do isn’t necessarily going to sell to our cigarettes which make in a sleepy Oxfordshire village. us around a 5% margin. The I am hoping I will be able to most I’d look for in spirits is an negotiate if any products don’t 8% margin. We want to drive sell well. The spirits that do sell footfall and promotions and here are Spar’s Glen Dhu whis- good pricing really achieves that ky and Imperial vodka, and we for us. We display many spirits display them behind the till. behind the counter but we do Obviously at Christmas, drinks have a few metres on the shop like Baileys do really well for us. floor where we display budget We look for between 15% to 20% brand equivalents. Our best margins on drinks and we do line is probably Prince Consort well on promotions. vodka. DIGBY JONES Route to the top Trade and Investment. Lord Digby Jones says his earliest memories are with Key achievements his mother, father and sister l Jones made his name in in the busy corner shop the CBI with his forthright that his parents owned in attitude, candid opinions Birmingham. The former and media appearances RETAILER director general of the championing British busi- CBI, he now serves as ness. chairman, non-executive l Using his CBI profile, 5 chairman, adviser to and he campaigned on many NAME FAISAL NASEEM ambassador for several high- issues including the move STORE Party Time profile businesses including from traditional manu- LOCATION Arbroath Triumph Motorcycle and facturing of commodities SIZE 400 sq ft Jaguar. He made his name to value added, business TYPE main road in corporate finance and innovation, and against We have a lot of competition client development, having protectionism. so we always aim to have the been awarded a cadetship l In 2005 he was knighted upper hand when it comes to with the Royal Navy and for his services to business pricing. I normally go below working for a midlands law and became Sir Digby Jones the RRP with a strategy to shift firm. In 2007 he was made a in the Queen’s New Year’s volume on a maximum 10% life peer in the same year he Honours List. He was made margin. We have the advantage became Minister of State for a peer in 2007. of being a known specialist of- licence in the area. To advertise all our promotions we do leaflet Lessons for your store drops and use social media. It’s 1 Make your business look easy to a small shop, so we stack high customers – you need to work hard, and drive seasonal sales. Gins, prepare and take nothing for granted. Pimm’s and drinks like Malibu 2 Be innovative – the notion that sell well in the summer, with firms must adapt to changing needs to whiskys and brandies in the stay competitive is a mantra that Lord winter. So far the strategy has Jones has hammered home. worked. 3 Don’t get drawn into a cycle of negative thinking – take action to sort out problems and appeal to new customers. 20 » 5 February 2016 Retail Newsagent THIS WEEK IN MAGAZINES Pages 34-37

ith 10 years’ experience in ing this time to remerchandise the store the independent trade, the to suit the new retail model. Kumar family, consisting He says: “With the extra space, W of brothers Barjesh and we were able to introduce a lot more Yogesh and their dad, Sudesh, have been products such as general groceries and Success is making a name for themselves in south household goods. Wales for quite some time. “It also meant we could expand our With four shops under their belt – two promotional areas to show we were with the Lifestyle fascia and two with ofering good value to shoppers. For Costcutter – the retailers have decided to example, we now have a four metre £1 take a bold step by taking on a complete- zone, and we also have five one metre £1 ly new fascia at one of their businesses. zones at the end of the aisles. a Lifestyle “We fill these with pricemarked prod- They were one of the first to trial Landmark Wholesale’s latest concept, ucts from the Lifestyle Value range, as Lifestyle Value, a store model based well as good quality branded goods such around giving the best possible deals as Walkers £1 sharing bags, soft drinks and ofers to value-led shoppers. and non-food items.” The Kumars decided to use the op- This is complemented by an increased choice portunity to take on the model at their number of deals running around the Fairway Post Ofce site in Port Talbot, store, including even more £1 and ‘two investing £130,000 in a total refit that for one’ ofers, which are promoted with Brothers Barjesh and saw floor space at the business move PoS material such as stickers and shelf from 300sq ft to 1,800sq ft. barkers. Yogesh and their dad, Barjesh says: “The shop is located in Barjesh says the extension of the shop Sudesh have taken one of the middle of a council estate and a lot of floor has also allowed the family to in- people are looking around for bargains. crease space for two of their best-selling their four stores in a new “There’s a supermarket about a half a categories, confectionery and alcohol. mile away and a few bargain shops, but “We now have a five metre chiller for direction by focusing on not too many. We saw it as an opportu- beers and wine, and that has helped us value-led shoppers using nity to launch our own value shop.” grow alcohol sales by 40%. The business was shut for two months “We have a couple of schools nearby, Landmark Wholesale’s before ofcially being reopened under so we have also increased the space we Lifestyle Value store model. the Lifestyle Value banner last May. have for sweets and chocolate. We get Barjesh says the family worked closely quite a big trade coming in for confec- Steven Lambert reports with their wholesaler, Blakemore, dur- tionery at lunchtime, both from kids Retail Newsagent 5 February 2016 21 We find RN useful for finding out about new products and, with our new shop, it has also helped us look at our prices and compare them to other stores.” BARJESH KUMAR

Barjesh and his brother Yogesh and father Sudesh seized the opportunity to open their own valued-based store to cater to bargain-hungry customers

and adults.” “Offer good Barjesh says the changes have had a deals to knock-on efect on impulse sales and shoppers, basket spend, which have backed up the constant footfall the store receives give the best from its popular post ofce and Lottery customer services. “We never used to have baskets in service you the shop before, but now people are can and keep coming in to take their money out from your shop the post ofce, picking up a basket and spending it in the shop. We have some clean and tidy, people doing a big shop and spending and you can’t up to £25. “The customers have also been very go wrong” positive about the changes and they like the new look.” The positive reaction has led the Ku- mars to look into expanding the format into one of their other stores this year, although Barjesh says the family are also looking at other options. He adds that the success has also come about from following the same principles that have helped them maintain footfall and sales over the VISIT MY SHOP past decade. “Ofer good deals to shoppers, give Lifestyle the best customer service you can and Value Fairway keep your shop clean and tidy, and you Post Office can’t go wrong.” l Fairway, Port Talbot, Want to see more of Barjesh’s West Glamorgan store? Go to betterretailing. SA12 7HR com/barjesh-kumar 22 5 February 2016 Retail Newsagent HEALTH CAMPAIGNS Back the sugar tax? Think it’s a step too far? Tom Gockelen-Kozlowski went to see the most famous campaigning chef on the planet to find out more about the man behind calls for greater food regulations and his latest health crusade Jamie’s challenge for you e’s the celebrity chef who audience. “Is it how I want to spend led a campaign against un- my year?” The chef emphasised the He wants to see healthy school dinners and fact that it was only rising obesity packaging changed now Jamie Oliver has his rates, particularly among the young, H “If you look at Ribena, there’s sights set on the food industry. With which meant that such legislation calls for tighter controls on portion was necessary. “I know it’s the right nutritional information for half the sizes, labelling and – most contro- thing to do,” he said. bottle,” he said. “But there could versially – a sugar tax, if this latest be 40 spoonfuls of sugar campaign is anywhere near as efec- He wants to raise Things have in there and parents don’t tive as his school dinners crusade, it understand that. I don’t could have a profound efect on your awareness improved understand that.” He did business. “We like to have naughty things – I massively give credit to companies, Last week, Retail Newsagent went want my cake and I want my bottle of including Coca-Cola, which to hear him speak to the country’s Coke – but it’s when you are unaware had transformed the way advertising industry at the Advertis- of what’s really in them that there’s information is communi- ing Association’s LEAD 2016 event in a problem,” the TV chef said. He cated on packaging (while central London. criticised products which make false also altering portion size), claims to be healthy when they’re ac- but maintained that further His health campaigns tually not, and made a plea to manu- clarity was needed. facturers. “Be honest about whether spark change your product has great nutritional He wants a “joined Jamie Oliver, it is fair to say, has benefits or is a treat. It’s about clarity.” done more – at least publicly – than up” approach anyone else to demand the food in- He will keep pushing As with so much of his dustry helps Britons to live healthier carefully chosen lives. He made his reputation as the industry words, Jamie Oliver’s a campaigner against unhealthy McDonald’s was one example compliment to Coca- school dinners and made “turkey of where the industry had Cola came with a twizzlers” public enemy number undertaken a huge shift barb. He said he’d one. “We started from a terrible base in attitude when it came met the company’s but 10 years on things have im- to healthy eating, Jamie chief executive proved massively,” he said. Now his Oliver said – he even de- and congratu- sights are set more widely, and his scribed its international lated him on his previous success means nobody is chief executive and moves toward able to dismiss this campaign. president as “an amaz- colour-coded ing man on a mission”. nutrition and He says he doesn’t want a So does this let McDon- portion size ald’s of the hook? Not at informa- sugar tax all. “You might be doing tion. He then This will be a surprise to anyone who great things in Europe but referenced a has seen Jamie Oliver on the news you’re bastards in other recent ‘Tooth recently. “You think I like the idea of countries,” he apparently Fairy’ flash a sugar tax?,” he asked the LEAD 2016 told the boss recently. mob campaign

Jamie Oliver has set his sights on the food industry Retail Newsagent 5 February 2016 23 PA Photos PA against the company’s trucks being across may be over. “When we YOUR VIEWS used as marketing in town centres started school dinners I was younger where parents had complained and a true activist,” he said. He said about the efect of Coca-Cola on their change now relied more on collabo- I back Jamie! children’s teeth. He asked how the ration and conversations. “Where Adeil company can be doing so well with we are now – looking at how McDon- Hussain one part of its approach while doing ald’s has changed in 10 years – we’re Family Shopper, so badly on another. involved in a lot of meetings.” Could you Motherwell He’s changed tack He will campaign be a great I definitely think local stores need The days of Jamie Oliver about water happily using any means global to play their part in encouraging necessary to get his point In the UK we drink less water than healthy lifestyles. We’ve got an anywhere else in Europe yet, he said, educator on initiative called Healthy Scotland Jamie Oliver UK water was “no diferent” from and teams come round offering says retailers mineral water. He proposed water kids’ health? advice and handing out point of can engage companies and major brands such as sale material to make our fruit and with the shift Britvic and Evian to come together Yes you veg range stand out. Just talking towards to send out the message that Britons could to customers, you realise how healthy should be drinking more water full little some people know about eating stop. He even promised to “do an ad nutrition so I’ll on X-Factor” if an agreement could often have a be made. conversation, letting them He sees an opportunity know that beans count as one of for retailers their five a day, From advertising watersheds to for example. sugar tax, it’s very clear that Jamie One thing I think Oliver’s crusade against unhealthy manufacturers lifestyles and childhood obesity is need to work on is packaging, as ambitious as it is wide ranging. however, because I don’t think it’s But this isn’t limited to his own always clear how much sugar is in campaign. He articulated the oppor- products and sugar is one of the tunity available to retailers and sup- major causes of diabetes. pliers who engaged with the shift towards healthy eating: “Could you be a great global educator on kids’ Back off Jamie! health? Yes you could”, he said. David Woodrow Woodrow’s, Bishopton, Renfrewshire

The term nanny state comes to mind here and, as a retailer, there’s an element to a sugar tax that’s like turkeys voting for Christmas. What we need is education for kids in schools about healthy foods – it worked for recycling so why can’t it work for this? I also don’t trust that any money gained from a tax would be spent in the right way. Governments love taxes because it means they don’t have to do anything, but look at tobacco. If it’s so bad for your they should ban it, but they won’t because they want the tax revenue. l 24 5 February 2016 Retail Newsagent ON THE GO BREAKFAST

Two in 10 customers now eat breakfast outside their home more than once a week, but do your morning sales reflect this? Tom Gockelen-Kozlowski finds out how five retailers are taking advantage of this huge market Let’s make a meal of it What I offer my What I offer my LESSON FOR customers… LESSON FOR customers… YOUR STORE

Vip YOUR STORE Vip Working closely with a Measuria A strong meal deal Panchmatia food to go supplier can The One Stop can help customers to Hexagon Stores, help you ensure you’ve Prior Way, Derbyshire think of your store as Andover got the right range for the right destination your area We get a lot of builders and com- for a quick and cheap We sell quite a lot of food to go and in muters coming into the store and breakfast the mornings our bacon baps, which they will use our meal deal. We sell are £2.29, are popular with builders a Wall’s breakfast roll which they and parents dropping their children can get with a pint of milk or soft of at school. Country Choice supplies drink and a packet of crisps for £3. our store and they’ve got products We’re now considering getting a for breakfast, lunchtime and for snacks cofee machine so there’s the op- throughout the day too. We sell about tion of getting a hot drink with eight bacon baps per day – with every- their morning meal too. I think thing from potato dogs to steak slices also Vip’s bacon this will be really popular and I on ofer – and alongside this we sell cofee baps are link-sold know that the margins on cofee Builders which is available with a cofee on a deal with coffee are a lot bigger than on a can of love Vip’s at £3. We’ve tried to stock cereal pots too Red Bull. meal deal but have found these didn’t take of. » throughoutOn TV 2016

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RN ad template.indd 21 1/21/16 12:27 PM 26 5 February 2016 Retail Newsagent ON THE GO BREAKFAST WHAT CAN YOU DO? Here’s two non-mutually exclusive strategies that can allow retailers big and small to get in on this very profitable opportunity Strategy #1 option, cereal brands such as Kellogg’s Frosties and Coco Pops and the Cereal Partners brands Snack pots all also have snack-friendly If a retailer can offer hot water formats – the latter of which then that’s all they need to offer recently gained a small on-the-go a piping hot breakfast thanks pouch format to their portfolio. to the array of porridge snack The breakfast market continues pots on the market. Offering to attract strong sales too, from the right range –complete with brands such as Belvita, McVitie’s pricemarks – can help retailers and Kellogg’s to “maximise their impulse purchases throughout the colder Strategy #2 months”, according to Matt Goddard. Porridge sales have been growing by 10% over the Food to go past two years and PepsiCo’s There are now a host of LESSON snack format Oats So Simple now companies which can provide What I offer my FOR YOUR accounts for 15% of Quaker Oats retailers with a bake-off option sales, highlighting the popularity for their stores – with many customers… STORE of these more mobile formats. options available that take up Dean Offering a tempting This, no doubt was behind the little space, need little training Holborn breakfast for busy company’s decision to invest in and lead to minimal wastage. weekday mornings the new Quaker Warm & Crunchy Arizta – the company which Holborn’s, can drive even greater Redhill, Surrey variant late last year. For those owns the Cuisine De France sales during the who aren’t in need of a piping hot brand – recommends baking We can sell up to 100 croissants and weekend breakfast but still need a quick little and often so products are pain au chocolat every morning. With always fresh and available but do margins of close to 40% and the fact not end up in the bin. “Retailers that many people buy a cofee along- should ensure that freshly-baked side – which has 70% margins – this is pastries and other breakfast a really strong area for us. We see a real favourites are spike on the weekends because although well stocked people, from workmen to mums and of- and available fice workers to school kids, buy croissants throughout during the week, they only buy one each. the morning,” At the weekend they come in and get half it says. a dozen to share with their families. What I offer my What I offer my LESSON LESSON customers… FOR YOUR customers… FOR YOUR Harj STORE Bhavesh STORE Dhasee Parekh Nisa Village Stores, If like Harj, the Investing in food mornings are a key Kwiksave, Gloucestershire Bolton to go to the extent time for your business, that Bhavesh has it’s a good sign that an Bacon rolls and sausage rolls sell We have a Subway franchise in our can make your store on-the-go breakfast totally unique really well in our store alongside range could work well store which brings in a lot of footfall, cups of cofee. I find that people in your store with customers buying their break- who are looking to be healthier fast, a newspaper, some confectionery tend to eat breakfast at home, and a snack. We have a three-tiered while those who want breakfast pricing system. For £2, customers can from us won’t be as concerned. get an egg and cheese, bacon and cheese Having said that, sales of cereal or sausage and cheese roll. For another snack pots are ticking over quite 30p they can get an egg and bacon, for ex- nicely. We also sell a lot of 330ml Breakfast ample, and for £2.60 they can have a roll Read our in-store bakery bottles of Tropicana too. I think it’s is a key with everything in plus a drink. We’re feature in our 12 February vital that retailers ofer some kind of sales time the only shop in the area that ofers any- issue to find out how you can breakfast to their customers. Along- for Harj thing like this and our margins can be as ofer freshly-baked products side the lunchtime and dinner trade high as 50%, which makes it very valuable whatever your store type and it’s one of the key times of day for us. part of the business. l size. KEL0515_MAB670-£1SNACKS_A4_OL_AW1.pdf 1 17/12/2015 15:48

RN ad template.indd 21 1/29/16 4:01 PM 28 5 February 2016 Retail Newsagent CHOCOLATE If every convenience store shared out UK confectionery sales equally it would be worth almost £150,000 to each business. Tom Gockelen- Kozlowski speaks with five retailers to review this vital FMCG category Get your tills choc-full Blocks My view Kamal Thaker The Stop Shop News, Middlesex Bars such as Our bestsellers are Cadbury Dairy Milk, Bounty Dark Cadbury Fruit & Nut and Galaxy and Galaxy Cookie Crumble. I think customers and KitKat are attracted by the price point for these bars so £1 pricemarking always works very Dark which well. Having said that, our countlines cus- other shops tomers are shopping for a diferent reason so I haven’t seen the success of choco- don’t stock sell late blocks having an adverse efect on Are you getting this really well countline sales at all. I haven’t seen many core category right? new products being that popular with my for us customers in this sector. NEED TO KNOW Countlines Rocky Mal- low Road is My view NEED TO KNOW Mars’ new Galaxy Duet the latest is a permanent addition Paul The Cadbury Dairy Milk Cadbury to its confectionery Patel Marvellous Creations Marvellous portfolio with two WH Smith Local, range now contains Creation variants: Cookies & Dibden Purlieu, Rocky Road Mallow Cream and Caramel & Hampshire alongside the Jelly Shortcake. Poppin’ Candy variant Our sales of countlines are good – al- The recently-updated though, because of discounter multi- Both now come in a packaging of Cadbury’s packs and customers being more value- ‘Smashables’ shape countlines puts the conscious, they’re not as good as they that lets customers company’s purple used to be. The Tesco Express near to us turnover the bar, give it colouring on the ends of sells chocolate at the same a whack and then share every bar. prices as us but they benefit from deals such as three for Mars is investing in a Nestlé has launched a £1.20 so I’m talking to WH series of pricemarked new on-pack “Celebrate Smith to see if we can get blocks and bags the Breakers Break” a similar deal too. Bars across its portfolio campaign for KitKat such as Bounty Dark including recognising the different and KitKat Dark which Malteaser, way people choose to other shops don’t stock Minstrels and eat its various formats. Galaxy brands. sell really well for us. » P&M Stand Advert A4_Hancocks A4 16/12/2015 15:06 Page 1

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RN ad template.indd 21 1/22/16 12:16 PM 30 5 February 2016 Retail Newsagent CHOCOLATE Major brands drive sales at Easter and Novelties & NEED TO KNOW throughout spring seasonal My view Samantha Coldbeck For Easter, Ferrero Premier Wharfedale, Hull has launched Kinder Joy – a new split plastic egg in which Novelty products do half is chocolate and sell very well and it’s a half contains a toy. sector which our whole- saler, Booker, is very good Mars has launched at getting promotions on. Galaxy Golden eggs Our bestsellers are Malteaser for 2016 – both in an Reindeers and MaltEaster Bun- 80g bag (RRP £1.30) nies at Christmas and Easter and a large egg format and parents will often buy them (RRP £5.49). for their children as a treat. Our customers have started calling Mondelez has opened Cadbury Creme Eggs “Cadbury a Creme Egg Café in Quail Eggs” because the price central London ahead has gone up and I’ve had a lot of this year’s Easter of comments about the change celebrations. The café in taste. At three for £1.20, serves food and drink however, they are selling on inspired by the brand. promotion.

Love and chocolate are a Specialist and perfect Valentine’s Day premium match My view Avtar Sindhu British Sukhi’s Simply Fresh, Sharing Kennilworth bags help products sell increase really well in value to We stock a premium British chocolate NEED TO KNOW shoppers our store brand called Kingdom. British products sell really well in our store and we’re Specialist wholesaler NEED thinking of bringing in another brand Hancocks is stocking TO KNOW called Raw from Scotland. We’ve also sold a range of spring- Lindt and Green & Blacks in the past but themed products Mondelez’s launch of Sharing bags I find that customers tend to only want including its own Boost Bites mean the Kingsway-branded My view the choice of one of these brands and we’ll brand is now available usually pick one on promotion with our chocolate hearts in a sharing format for Amandeep wholesaler. (RRP 85p). the first time. Singh Family Shopper, The wholesaler is Mars saw growth of Barnsley also stocking Beech’s 42% on its M&Ms Fine Chocolates’ sharing pouch format Our sales of sharing bags have been Valentine’s Day “I in 2015 off the back of really good because money constraints Love You” Chocolate its heavily-advertised mean people want the value these packs Box (RRP £3.49). Ms. Brown limited provide. Our big seller is Cadbury Dairy edition packs. Milk Buttons in a £1 pricemarked pack Lindt & Sprüngli, and pricemarks – at £1 in particular – manufacturer of Lindt Last year saw the always do well in terms of sales. Our big chocolates in the UK, arrival of Nestles´ brand sellers are Mars and Cadbury but recorded double-digit Caramac brand in a the Happy Shopper range, which is priced growth of 13.5% last sharing format for 59p or two for £1, are also good sellers. year, highlighting the first time with All my sharing bags are positioned just the strength of the Caramac Buttons. under my till and they attract a lot of premium sector. l impulse sales. RN ad template.indd 21 1/25/16 12:43 PM 32 5 February 2016 Retail Newsagent

Feeling Blue? Cola’s New Years’ diet Befitting bowls JTI is introducing 17s packs to Coca-Cola Enterprises has refor- Walkers’ new Tear ‘n’ Share range its B&H Blue range this month, mulated Coca-Cola Life, which now features thicker cut crisps and packs including King Size and Superkings contains 45% less sugar and calories that transform into sharing bowls. Blue and Sky Blue variants. compared to standard cola drinks. RRP various RRP 65p - £1.69 RRP £1.99 Outers various Outers 6 - 24 Outers not given Contact 0800 163503 Contact 08457 227222 Contact 01189 306666

Zero-regrets cherry Sweet Dreamies More wine? Coca-Cola Enterprises has launched Dreamies cat treats have been Bestway has expanded its wine range Coca-Cola Zero Cherry in 330ml and revamped with updated pack with the launch of Royal Prosecco, a 500ml packs this month. designs featuring a new logo and range of Spanish wines under the Toro redesigned graphics. Riendo label, and Villa Principal rioja. RRP 49p - £1 RRP various RRP £4.79 - £7.49 Outers not given Outers various Outers 6 Contact 08457 227222 Contact 01664 411111 Contact 020 8453 1234

Flamin’ good investment Bassetts bags Bertie’s Exceedingly Good Cake Kepak Convenience Foods is investing Mondelez is launching Bertie’s Jelly Premier Foods has unveiled its £350,000 to fund the first stage of Mix in 130g and 160g packs next Exceedingly Good Cake range, a its new Flamin Tasty marketing month under its new Maynards selection of ‘better for you’ oat and campaign for Rustlers. Bassetts brand. fruit cake slices.

RRP various RRP £1 - £1.52 RRP £1.49 Outers various Outers not given Outers not given Contact 01772 688300 Contact 0870 191 7343 Contact 01727 815850 “We spend £25 COMING UP IN per month on WE giant banners to WANT TO advertise our better HEAR ABOUT than half price deals. YOUR GREAT Now every customer IDEAS knows about our great prices” Vip Panchmatia Costcutter, Stroud

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Nadia Alexandrou [email protected] 020 7689 3350 @RetailNewsagent f facebook.com/retailnewsagent

Round up

NADIA ALEXANDROU Magazines reporter TAILOR-MADE NEWS & MAGS As symbol groups, franchises and retail groups continue to harness opportunities in conve- nience, it’s encouraging to see that newspapers and magazines are a part of this, despite the ongoing challenges they present. My Local told me how it is working with Young fun magazine consultancy Fore to find the best way to tailor ranges to fit local demand, while the NFRN is now working with another con- sultancy, Lucid, to help independents manage CBEEBIES-THEMED MAG their newspapers and magazines in Northern Ireland. Some symbol groups are also looking at how to strengthen sales in this category. FOR PRE-SCHOOL TOTS Most notably, Spar’s news group is working closely with its member retailers and Fore to DC Thomson launches its first ever pre-school publication with the help it manage every aspect of its newspapers promise of educational development and light entertainment and magazines. For some specialist newspaper and maga- EACH ISSUE of DC Thomson’s first ever zine retailers – like Mark Ansell of Liskeard pre-school magazine, Twirlywoos, is News in Cornwall – who have long since themed around an episode of the CBeebies invested and excelled in this market, this is TV show of the same name, which first L a confirmation of their faith in the category. AUNCH aired on the kids’ channel last February. Other retailers, however, have voiced their The Twirlywoos are four small bird-like TWIRLYWOOS concerns – if the multiples start going after a characters which are used in the show On sale 10 February bigger share of a shrinking market, indepen- to encourage pre-schoolers to think for Frequency monthly dents may struggle to remain competitive. themselves. The magazine emulates the Price £2.99 Bay Bashir, of Belvedere News, told me that show’s focus on pre-school development Distributor he believes retailers need to be part of some- and light entertainment through its Marketforce thing bigger if they want to move their busi- “Professor Cathy Nutbrown” character. Display with CBeebies ness forward. I’m amazed to see the resource- Special, CBeebies Every issue comes with a covermounted Magazine and Thomas ful ways store owners are already doing this, gift linked to the content in the magazine, & Friends including setting up exclusive agreements with issue one featuring a stamp, stick with distributors, working closely with pub- and colour set. lishers and taking advantage of their promo- tions and signing up to news groups.

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F S R T CREATIVE COLOUR PECI AL EE GIF This special edition of adult colouring magazine On sale 10 February Creative Colour features more than 45 designs and Frequency bi-monthly original artwork. Issue 3 is inspired by popular Price £5.25 Japanese art and includes a free set of colouring Distributor Marketforce Display with Creative pencils. The perforated pages also allow people to Colour, Relax with Art, Art tear out and keep their completed work. The maga- Therapy zine aims to allow people to spend time away from screens and enjoy completing the elaborate and original designs featured.

S L BBC GOOD FOOD MAGAZINE PECI A This month’s issue of BBC Good Food ofers a choice On sale 5 February Frequency monthly of two seasonal covers for the first time. One version Price £4.25 carries a T-Bone steak with ‘best-ever onion rings’ Distributor Frontline while the other features a stack of chocolate-filled Display with Delicious, pancakes. The issue gives readers the chance to Good Housekeeping choose between cooking a steak supper for Valen- tine’s Day or a stack of pancakes for Shrove Tuesday, with recipes for both of these dishes – plus Ken Hom’s homemade Peking duck – included inside both ver-

sions of the magazine. A N Y F N R R T Bestsellers IVERSA EE GIF DINOSAUR ACTION On sale 5 February Women’s weeklies In celebration of Dinosaur Action’s 100th issue, the Frequency monthly Title On sale In magazine will feature a bumper pack of gifts including Price £3.99 date stock Distributor Seymour a dino blaster, 3D dinosaur eraser and a set of dino- 1 Take a Break 04.02 saur stickers. Launched in 2007, Dinosaur Action was Display with Toxic and Womans Weekly 10.02 Signature Publishing’s first children’s magazine. It Teenage Mutant Ninja 2 Turtles has gone on to sell more than 1.2 million copies at re- 3 Chat 11.02 tail and is available in over 8,000 stores across the UK. 4 People’s Friend 10.02 5 Closer 09.02 O GREAT AIRPORTS OF N T That’s Life 04.02 E SHO 6 THE WORLD VOLUME 2 On sale 4 February 7 Heat 09.02 Great Airports of the World vol.2 is a 100-page publica- Frequency one shot 8 Bella 02.02 tion which examines in detail the most influential, Price £5.99 9 My Weekly 02.02 busiest, largest and most impressive global air hubs. Distributor Seymour This special edition from the team behind Airports of Display with Aviation 10 Woman 02.02 the World magazine details 10 airports from around News, Airforces Monthly, 11 New 09.02 the world – some of which have won awards – those Pilot Womans Own 09.02 that have handled huge amounts of trafc, and others 12 that are exciting or pleasant to use. 13 Grazia 09.02 10.03 S 14 Real People PECI AL OUTDOOR PHOTOGRAPHY 15 Pick Me Up 04.02 On sale 11 February Outdoor Photography magazine is dedicated to land- 16 Reveal 08.03 scape, wildlife, nature and adventure photography. Frequency monthly The March issue includes a 15-page collection of the Price £4.75 17 National Enquirer 10.02 Outdoor Photographer Of The Year 2015 competition Distributor Seymour 18 OK 09.02 Display with Digital winning images, which are also exhibited at the Tele- 19 Love It 04.02 graph Outdoor Adventure & Travel Show in London Camera Magazine, Practical Photography this month (11-14 February). 20 Now 09.02 Data from independent stores supplied by

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L ANDY’S AMAZING AUNCH On sale 10 February Customer ADVENTURES Frequency monthly viewpoint Price £2.75 Andy’s Amazing Adventures magazine is based on the Distributor Frontline Eilidh Steele popular CBeebies show Andy’s Wild Adventure and Display with CBeebies Magazine reader, explores the history and development of animals. It is Magazine, Octonauts, aged eight one of an increasing number of new children’s titles, Something Special which now account for 12% of launches, up from 4% in 2010, and rank third in number of new titles released, after women’s and leisure titles.

L ARABLE FARMING AUNCH MEET MY NEEDS AND Arable Farming provides in-depth, technical and On sale 4 February SECURE MY LOYALTY management advice to service the needs of progres- Frequency monthly sive farmers. Originally launched in the 1960s, the Price £2.95 began reading magazines when I brand established a loyal following among growers Distributor Seymour was six. Mum and dad took me to the and is now one of the best-loved titles among UK farm- Display with Farmers newsagents and let me choose. I like ers and agronomists. Arable Farming is published 11 Guardian, Farmers Weekly magazines because they let you know times per year. The magazine also produces specialist what’s happening. supplements and pocket guides throughout the year. II started reading Blossom, which is definite- ly for girls. I liked the activities, and every S GAMESMASTER PECI AL week there was a Top GamesMaster magazine celebrates its 300th issue On sale 28 January page telling me with a special analysing gaming of the past, present Frequency monthly what free gift tip and future. Bringing together some of the world’s would be in Display magazines at the Price £4.99 leading gaming journalists, they have devised lists Distributor Seymour next week’s right height for children of The 100 Most Influential Games Ever, The 100 Best magazine, and don’t put the rack near Display with Neo, Pocket Games To Play Right Now, and take a look forward World, Xone Magazine so I could a door. Let children read to the next 100 years according to video games. Ad- remind mum the magazines before ditionally, issue 300 contains an exclusive interview to buy it. they buy. with Eiji Aounuma, creator of the Zelda franchise. Now I am reading The C O N Week Junior. M O GUITARIST PETI T I I really like the page With a striking Bowie cover and a new interview On sale 5 February that tells you who’s had a good week and who’s with his guitarist on the latest album and retrospec- Frequency monthly had a bad week. tive career, sales are expected to increase on this is- Price £6.25 I have a tablet but I can’t do colouring in sue. The issue also ofers customers a chance to win a Distributor Seymour on it, and I’m not allowed to play on it all the Jackson Quilt-Top Soloist Electric. To maximise sales, Display with Guitar World, time. But mum and dad don’t mind me read- retailers are encouraged to display the magazine at Modern Drummer, Total ing. the front of the fixture. Guitarist is currently the Guitar My friend bought me a Jacqueline Wilson biggest-selling guitar magazine in the UK. annual for Christmas and it looked interesting because it was about writing stories, so dad

C bought the magazine for me. O N F RHYTHM M O R T I like it when someone tells me about a P T I EE GIF This issue of Rhythm includes an exclusive 14-page ETI magazine I’ll like. feature on Yahama’s new kit, as well as a competi- On sale 9 February Mum prefers it when I’m allowed to tion to win a recording custom kit worth more than Frequency monthly read magazines before I buy, but she doesn’t £4,000. The issue also comes with free gifts including Price £5.49 like it when the rack is near a door. She’s a Yamaha Lanyard, a poster and a CD. The CD con- Distributor Seymour afraid I’ll wander out or someone might take tains 38 drum lessons that teach users how to master Display with Wire, Froots, me. the art of blue shufes, practice inverted paradiddles Brass Bound World I’d like it if more shops had a reading area for and learn tracks by Motorhead & Wings. children because then mum could shop and leave me to read. TheThe UK’sUK’s best-sellingbest-selling crosswordcrossword magazinemagazine sincesince 19931993 PLEASE DISPLAY PROMINENTLY Retail Newsagent 5 February 2016 37

Partworks Collectables

Title No Pts £ Topps Panini

DeAgostini Disney Frozen Minions Descandants Inside Out Build the Millennium Falcon 56 100 8.99 Friendship Starter £4.99 Starter £2.99 Starter £2.99 Activity Cards Cake Decorating 203 210 2.99 Cards £1.00 Stickers £0.50 Stickers £0.50 Starter £4.99 Cake Decorating Relaunch 152 165 2.99 Cards £1.00 Dinosaurs & Friends 50 60 5.99 Official Star Wars Factfile 106 120 2.99 Northern Zippo Collection 11 60 19.99 Disney Frozen Rugby Attax Ireland Sticker My Sister, Collection Eaglemoss Journey to Starter £4.99 My Hero Album £2.99 Star Wars: The Cards £1.00 Starter £2.99 3D Create & Print 55 90 6.99 Stickers £0.50 Force Awakens Stickers Batman Automobilia 81 80 10.99 £0.50 Starter £4.99 Build A Solar System 24 104 6.99 Stickers £1.00 DC Comics Graphic Novel 13 60 9.99

Disney Cakes & Sweets 126 120 4.50 Shopkins Disney Peppa Pig Doctor Who Figurines 62 70 7.99 Starter £2.99 Princess Starter £2.99 Marvel Chess Collection 56 64 8.99 Stickers £0.50 Fabulous Stickers £0.50 Marvel Fact Files 151 150 3.50 Lego Friends Talents Military Watches 52 80 9.99 Starter £2.99 Starter £2.99 Stickers £0.50 Stickers £0.50 Star Trek Off. Starships Coll. 65 70 10.99 Star Wars Hachette Force Attax Road to Art of Crochet 23 120 2.99 Starter £4.99 Dragons UEFA Euro Art of Knitting 54 90 2.99 Cards £1.00 Starter £2.99 2016 Starter £4.99 Art Therapy 46 100 2.99 Lego Ninjago Cards £0.50 Cards £1.00 Black Pearl 108 120 5.99 Starter £2.99 Stickers £0.50 Build the Mallard 75 130 7.99 Star Wars Build the U96 74 150 5.99 Stickers England Classic Pocketwatches 91 80 8.99 Starter £2.99 Official Sticker Star Wars Dr Who Complete History 5 80 9.99 Stickers £0.50 Collection Abatons

Judge Dredd Mega Collection 28 80 9.99 Starter £2.99 Starter £7.99 Match Attax Stickers Cards £1.00 Marvel’s Mightiest Heroes 56 60 9.99 2015/16 £0.50 My 3D Globe 57 100 5.99 Starter £3.99 Your Model Railway Village 114 120 8.99 UEFA Cards £1.00 Champions

RBA Collectables League Fifa 365 Official Sticker Starter £2.99 The Good Amazing Dinosaur Discovery 49 80 5.99 Collection Stickers £0.50 Dinosaur My Zoo Animals 22 60 5.99 Starter £2.00 Starter £2.99 Precious Rocks, Gems & Minerals 54 100 5.99 Stickers £0.50 Stickers £0.50 Real Life Bugs & Insects 72 85 5.99 Merlin Official Premier Fifa 365 League Sticker Collectables Adrenalyn XL Collection Ultimate Starter £4.99 Starter £2.50 WWE Slam Spider-Man DeAgostini Cards £1.00 Cards £0.50 Attax Then, Album £2.99 Magiki Kittens 2.50 Now, Forever Stickers £0.50 Geckos & Co 1.99 Starter £4.99 Cards £1.00 Magic Box Minions Jurassic World Wales Sticker Zomlings Series 4 0.50 Starter £2.99 Starter £2.99 Collection Stickers £0.50 Stickers £0.50 Album £2.99 Stickers £0.50

COMING UP IN NEXT WEEK’S RETAIL NEWSAGENT JEREMY LESLIE ON WHY MAGAZINE SALES ARE ALIVE AND KICKING IN HIS STORE Plus, in time for the National Living Wage, get part one of RN’s 50 ideas to make and RETAIL NEWSAGENT save you money, and read retail property expert Barry Frost’s exclusive column NEWS ● CONVENIENCE ● PROFIT 38 12 February 2016 Retail Newsagent THIS WEEK IN MAGAZINES

Partworks Collectables

Title No Pts £ Topps Panini

DeAgostini Disney Frozen Minions Descendants Inside Out Build the Ford Mustang 5 100 8.99 Friendship Starter £4.99 Starter £2.99 Starter £2.99 Activity Cards Build the Millennium Falcon 58 100 8.99 Cards £1.00 Stickers £0.50 Stickers £0.50 Starter £4.99 Cake Decorating 204 210 2.99 Cards £1.00 Cake Decorating Relaunch 153 165 2.99 Dinosaurs & Friends 51 60 5.99 Jazz at 33 and third RPM 2 70 9.99 Northern Disney Frozen Ireland Sticker Official Star Wars Factfile 107 120 2.99 Rugby Attax My Sister, Collection Simply Stylish Knitting 6 90 3.99 Journey to Starter £4.99 My Hero Album £2.99 Star Wars: The Cards £1.00 Starter £2.99 Star Wars Helmets Coll’n 3 60 9.99 Stickers £0.50 Force Awakens Stickers Zippo Collection 11 60 19.99 £0.50 Starter £4.99 Eaglemoss Stickers £1.00

3D Create & Print 56 90 6.99 Shopkins Disney Peppa Pig Build A Solar System 25 104 6.99 Starter £2.99 Princess Starter £2.99 DC Comics Graphic Novel 16 60 9.99 Stickers £0.50 Fabulous Stickers £0.50 Disney Cakes & Sweets 127 120 4.50 Lego Friends Talents Doctor Who Figurines 65 70 7.99 Starter £2.99 Starter £2.99 Stickers £0.50 Stickers £0.50 Marvel Chess Collection 57 64 8.99 Marvel Fact Files 152 150 3.50 Star Wars Military Watches 52 80 9.99 Force Attax Road to Star Trek Off. Starships Coll. 65 70 10.99 Starter £4.99 Dragons UEFA Euro Cards £1.00 Starter £2.99 2016 Hachette Lego Ninjago Cards £0.50 Starter £4.99 Cards £1.00 Art of Crochet 24 120 2.99 Starter £2.99 Stickers £0.50 Art of Knitting 55 90 2.99 Star Wars Art Therapy 47 100 2.99 Stickers England Black Pearl 109 120 5.99 Starter £2.99 Official Sticker Star Wars Build the Mallard 76 130 7.99 Stickers £0.50 Collection Abatons

Build the U96 76 150 5.99 Starter £2.99 Starter £7.99 Match Attax Stickers Cards £1.00 Classic Pocketwatches 91 80 8.99 2015/16 £0.50 Dr Who Complete History 5 80 9.99 Starter £3.99 Judge Dredd Mega Collection 28 80 9.99 UEFA Cards £1.00 Champions Marvel’s Mightiest Heroes 56 60 9.99 League Fifa 365 My 3D Globe 58 100 5.99 Official Sticker Starter £2.99 The Good Your Model Railway Village 116 120 8.99 Collection Stickers £0.50 Dinosaur Starter £2.00 Starter £2.99 RBA Collectables Stickers £0.50 Stickers £0.50 Amazing Dinosaur Discovery 50 80 5.99 Merlin Official Premier My Zoo Animals 23 60 5.99 Fifa 365 League Sticker Precious Rocks, Gems & Minerals 55 100 5.99 Adrenalyn XL Collection Ultimate Real Life Bugs & Insects 73 85 5.99 Starter £4.99 Starter £2.50 WWE Slam Spider-Man Cards £1.00 Cards £0.50 Attax Then, Album £2.99 Collectables Now, Forever Stickers £0.50 Starter DeAgostini £4.99 Cards £1.00 Magiki Bunnies 2.50 Minions Jurassic World Wales Sticker Frogs & Co 1.99 Starter £2.99 Starter £2.99 Collection Stickers £0.50 Stickers £0.50 Album £2.99 Magic Box Stickers £0.50

Zomlings Series 4 0.50

Retail Newsagent 5 February 2016 CLASSIFIED41

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Untitled-15 41 2/2/16 3:26 PM 40 5 February 2016 Retail Newsagent

IN ASSOCIATION WITH Steven Lambert [email protected] 020 7689 3357 @StevenLambertRN

Back in the day School imposes a ban to VIEW FROM avoid death by chocolate THE COUNTER 100 When Extra Extra! heard news “Unfortunately, one of our of a school in Wales banning pupils has been diagnosed YEARS AGO with Mike all chocolate on its grounds, with a chocolate intolerance 5 February 1916 our initial thoughts were that and can become very ill if in Brown The greatest success has teachers were taking a hard contact with chocolate. attended the publication in line stance on the whole sugar “Sadly the pupil is also Never mind “Walking the Himalayas” with book-form of the delightfully tax debate. highly Levison Wood, try walking the North Yorkshire funny pictures of the war by But, as it sensitive to Moors National Park with our leader, Harry. Captain Bairnsfather, which turns out, the chocolate if it I have recently joined a local walking group. have been appearing in The actual reason is airborne or We meet at a designated location every Tuesday Bystander. The first edition for the confec- being eaten by and cover between nine and 12 miles. sold out, a second edition is tionery cull is another pupil.” Last week we met at the Hole of Horcum, now exhausted, and a third down to one It’s not just between Whitby and Pickering. A spectacular edition is in preparation. of the pupils the pupils walk passed the Bridestones – a group of strik- at the school – who has a rare who will have to do without ing sandstone rocks, high on an exposed moor. allergy to chocolate. their Dairy Milks and KitKats Managed by the National Trust and part of a na- Parents of children at- though, as the school’s staf ture reserve, one 50 tending Alltwen Primary room has also been designated example is aptly YEARS AGO School in Pontardawe, Neath a chocolate-free zone. nicknamed “the 5 February 1966 Port Talbot, have this month However, the South Wales pepper pot”. Birmingham area newsagents received a letter from the Evening Post reports that not I was scepti- are to receive their profit in headmaster Owain Hyett, everyone is pleased with the cal about being advance each time a customer informing them they have ad- ban, with one parent asking: part of an or- sends Punch a six-month opted a “no chocolate policy”. “Will we have chocolate police ganised group, subscription order at a special In the letter, Mr Hyett says: at the gate?” especially ofer rate of 30s. An extension when one of successful sales promotions Ham-fisted Aldi gives it 110% member told me he was 79, but, embar- in other areas, the scheme rassingly, I was last back to the car park. The will start in the week ending Aldi has been accused of tell- of the packet online, which only thing that kept me going for the last couple 11 February and continue for ing porkies to its customers since gone viral. She told of miles was the thought of a pint of real ale in eight weeks. after one eagle-eyed shopper the Metro: “When I saw it the Salmon Leap pub in Sleights in front of a found a glaring error on the I burst out laughing. Maybe roaring log fire. You never know, before the end company’s pack- the marketing of the year I may be recounting tales of wild aged ham this people are camping or open water swimming. 25 month. taking the My waste collection provider Yorwaste has YEARS AGO IT engineer micky.” introduced a monthly rental charge of £2 for my 8 February 1991 and vegetarian Aldi has since container. Emap has lined up various Della Farzad had shed more light For a small business like mine, any increase promotions for its gardening bought a pack of on the ‘super in costs is unwelcome, especially with the titles in the coming months cooked ham trimmings for meat’, saying that the label National Living Wage and auto-enrolment to capitalise on its recent her dog George from an Aldi should read ‘110g’ instead of pensions on the horizon. While I understand ABC success and to give BBC store in Wakefield. ‘110%’. the need for cost recovery for any sustainable Gardeners’ World a run for its But when she inspected A spokesperson said: “This business, I need to survive too. money. The company is in- the product closely, she no- was a simple typing error How I can recover my costs to maintain vesting £600,000 in promoting ticed that the top ingredient and we have informed the profits seems to be the challenge this year. So far its titles this year. on the label said ‘110% pork’. branded supplier, which is I have changed my energy supplier and fitted Ms Farzad shared pictures working to correct it.” some LED security lighting. 52 19 February 2016 Retail Newsagent THIS WEEK IN MAGAZINES

Partworks Collectables

Title No Pts £ Topps Panini

DeAgostini Disney Frozen Minions Abatons Paw Patrol Build the Ford Mustang 6 100 8.99 Friendship Starter £4.99 Humans Stickers Activity Cards Build the Millennium Falcon 59 100 8.99 Cards £1.00 Starter £5.99 Starter £2.99 Starter £4.99 Stickers £1.25 Stickers £0.50 Cake Decorating 205 210 2.99 Cards £1.00 Cake Decorating Relaunch 154 165 2.99 Dinosaurs & Friends 52 60 5.99 Jazz at 33 and third RPM 3 70 9.99

Official Star Wars Factfile 108 120 2.99 Rugby Attax Peppa Pig Simply Stylish Knitting 7 90 3.99 Journey to Starter £4.99 Descendants Starter £2.99 Star Wars Helmets Coll’n 4 60 9.99 Star Wars: The Cards £1.00 Starter £2.99 Stickers £0.50 Stickers £0.50 Zippo Collection 12 60 19.99 Force Awakens Starter £4.99 Eaglemoss Stickers £1.00

3D Create & Print 57 90 6.99 Shopkins Build A Solar System 26 104 6.99 Starter £2.99 Disney Republic DC Comics Graphic Novel 14 60 9.99 Stickers £0.50 Princess of Ireland Disney Cakes & Sweets 128 120 4.50 Lego Friends Fabulous stickers Doctor Who Figurines 65 70 7.99 Starter £2.99 Talents Starter £3.99 Starter £2.99 Marvel Chess Collection 58 64 8.99 Stickers £0.50 Cards £0.70 Stickers £0.50 Marvel Fact Files 153 150 3.50 Star Wars Military Watches 53 80 9.99 Force Attax Star Trek Ships 66 70 10.99 Starter £4.99 Cards £1.00 Dragons Hachette Lego Ninjago Starter £2.99 Star Wars

Art of Crochet 25 120 2.99 Starter £2.99 Cards £0.50 Abatons

Stickers £0.50 Starter £7.99 Art of Knitting 56 90 2.99 Star Wars Art Therapy 48 100 2.99 Cards £1.00 Stickers Black Pearl 110 120 5.99 Starter £2.99 England Build the Mallard 77 130 7.99 Stickers £0.50 Official Sticker

Build the U96 77 150 5.99 Collection Match Attax Starter £2.99 Classic Pocketwatches 92 80 8.99 2015/16 The Good Dr Who Complete History 5 80 9.99 Stickers £0.50 Starter £3.99 Dinosaur Judge Dredd Mega Collection 29 80 9.99 UEFA Starter £2.99 Cards £1.00 Champions Marvel’s Mightiest Heroes 57 60 9.99 Stickers £0.50 League My 3D Globe 59 100 5.99 Fifa 365 Official Sticker Your Model Railway Village 117 120 8.99 Starter £2.99 Collection Starter £2.00 Stickers £0.50

RBA Collectables Stickers £0.50

Merlin Official Amazing Dinosaur Discovery 51 80 5.99 My Zoo Animals 24 60 5.99 Premier Wales Sticker League Sticker Precious Rocks, Gems & Minerals 56 100 5.99 Fifa 365 Collection Collection Real Life Bugs & Insects 74 85 5.99 Adrenalyn XL Album £2.99 Starter £2.50 WWE Slam Starter £4.99 Stickers £0.50 Cards £0.50 Attax Then, Collectables Cards £1.00 Now, Forever Starter DeAgostini £4.99 Cards £1.00 Magiki Bunnies 2.50 Minions Northern Frogs & Co 1.99 Starter £2.99 Ireland Sticker Stickers £0.50 Collection Magic Box Album £2.99 Zomlings Series 4 0.50 Stickers £0.50