Appendix A Windows Resource Directory

This appendix contains a list of resources to support learning and using Microsoft Windows. With Windows becoming accepted as a standard for PC computing, many companies are making products and services available to enhance the Windows experience. Microsoft also offers a wide array of support services. Because there so many companies providing Windows-related products and services, it is inevitable that we have missed a resource that you know to be of value. If this is the case, please contact us so we can include it in future updates of the Directory. You can fax them to us at 206/883-8101, or send suggestions to: Windows Resource Directory Updates, 3/2 Microsoft Corporation One Microsoft Way Redmond, WA 98052-0399

Contents of the Resource Directory

Microsoft Support Services...... 458 Windows for Foreign Languages ...... 458 Microsoft Consulting Services ...... 458 Microsoft Consultant Relations Program ...... 458 Microsoft Certified Professional Program...... 459 Microsoft Authorized Training Centers ...... 460 Independent Training Services...... 466 Support Coordinator Training ...... 467 Disks, Tapes, and Videos Training ...... 467 Microsoft University ...... 468 Online Services ...... 472 User Groups ...... 479 Hardware Support ...... 482 Reference Materials...... 483

Windows Resource Kit 458 Part 7 References, Resources, and Appendixes

Microsoft Microsoft Microsoft Consultant Support Services Consulting Services Relations Program

The following numbers can be called Microsoft Consulting Services The Microsoft Consultant Relations for assistance with using Microsoft (MCS) is aimed at helping you Program (CRP) is designed for Windows. develop and manage a technology independent microcomputer plan that gets your company off to a consultants to help maximize the fast start. Our experienced staff helps success of their business. In the General Support with planning, management program there are Associate Microsoft education, training—everything you consultants and Partner consultants. 206/637-7098 need to successfully implement new To qualify as an Associate CRP Windows 3.0 support technology. MCS helps to design and consultant you must first pass the develop custom systems and to train Microsoft Certified Professional Microsoft thousands of employees. exams for MS-DOS/MicroHardware 206/637-7098 and Microsoft Windows, and submit MCS Australia Windows Environment an application. To qualify as a PO Box 91 “Partner,” you must first be an North Ryde, New South Wales 2113 Associate and then take an Applications Support Australia application specific exam (for 61/2/870-2200 Microsoft example, MS Excel and MS Word 61/2/805-0979 (fax) 206/635-7070 for Windows), submit sample code, Excel for Windows support MCS Boston references, and an application. 9 Hillside Ave Microsoft As an “Associate,” you will receive Waltham, MA 02154 206/635-7145 substantial discounts on selected 617/487-6400 PowerPoint for Windows support Microsoft products, a quarterly 617/487-7925 (fax) newsletter, a private CompuServe Microsoft MCS England forum, and priority access to 206/646-5100 Microsoft Place Microsoft technical support. As a WinStart: for corporate named Winnersh, “Partner,” you also receive business accounts Wokingham, Berkshire, RG11 5TP referrals, beta testing opportunities, a Microsoft United Kingdom regular monthly CD-ROM disk 206/462-WORD 44/734 270001 containing selected products and the Word for Windows support 44/734 270002 (fax) contents of the Microsoft technical support database, and a license to use Microsoft MCS Germany the “Microsoft Consultant Relations 206/635-7130 Edisonstr. 1 Partner” logo. For more information, Works for Windows support D-8044 Unterschleissheim call 800/227-4679. Munich, Germany 49/89/317-050 If you are a customer in need of 49/89/317-05100 (fax) assistance from a Microsoft Consultant Relations Partner, please Windows for MCS San Francisco Foreign Languages call 800/227-4679 and ask for the One Market Plaza, Suite 1550 CRP Referral Specialist. Spear Street Tower Windows is currently available in San Francisco, CA 94105 Chinese, Danish, Dutch, Finnish, 415/905-0235 French, German, Hanguel, Italian, 415/905-0236 (fax) Japanese, Norwegian, Portuguese, Spanish, and Swedish. Microsoft has also scheduled with the release of Windows 3.1 Arabic, Czech, Hebrew, Hungarian, Russian, Thai, Turkish, Bahasa Malaysia, Bahasa Indonesia, and Polish.

Windows Resource Kit Appendix A Windows Resource Directory 459

Microsoft Certified Professional Program

If you’re a support coordinator, Microsoft Windows support engineer, systems engineer, Operating System Version 3.1 Administration Exam Topics reseller sales support engineer, consultant, network administrator, Installation and Setup Fonts and Printing or anyone else who must gain and MS-DOS Mode and Windows Typefaces and fonts display technical expertise in Mode installation events Windows screen font and a Microsoft Windows, you should Customizing Setup Windows printer font become a Microsoft Windows Express and Custom Setup Raster and vector screen fonts Certified Professional. Current SYSTEM.INI, WIN.INI, and TrueType fonts and standard fonts certification  in this case for PROGMAN.INI Types of Windows printer fonts Microsoft Windows version 3.1  LPT x.DOS port demonstrates that you are the Supporting COM3 and COM4 source for the latest information The Windows Files with Windows about Microsoft Windows. When a Windows core components new version of Windows is released, Dynamic-link libraries you will be notified and you will be Files required for Windows Non-Windows Applications given the allotted time to complete to run in standard mode and PIFs any new requirements to maintain Files required for Windows PIFs and PIF editor current certification status. to run in 386 enhanced mode Levels of non-Windows application support provided in standard Upon successful completion of mode and 386 enhanced modes the Microsoft Windows Certified Memory Management _DEFAULT.PIF Professional requirements, you Conventional, expanded, extended, will receive a Welcome Kit that and virtual memory contains a Membership Card, Loading MS-DOS into the HMA Networks Product Certification Certificate, and advantages of MS-DOS 5 Installing and sharing Windows CompuServe Intro Kit, product UMB: characteristics, loading on a network specific newsletter, a listing in the device drivers Setting up a Windows workstation Microsoft Certified Professional Standard mode: characteristics, with Windows installed locally Directory, and more. minimum memory and hardware Setting up a diskless requirements Windows workstation To obtain the latest Microsoft 386 enhanced mode: Locations of each of the key Certified Professional brochure or characteristics, minimum files if running Windows from if you have any questions about the memory and hardware an attached file server Microsoft Certified Professional requirements Advantages and disadvantages of Program, please call Microsoft Using conventional, expanded, setting up a network with Insides Sales  System Software at extended, and virtual memory Windows installed locally or 800/227-4679. Expanded memory LIM 3.2 and 4.0 from a file server specifications Network persistence feature Swap files of Windows Temporary and permanent Winnet API swap files Network drivers and virtual HIMEM.SYS in Windows network driver EMM386.EXE in Windows SMARTDRV.EXE in Windows Windows system resources

Windows Resource Kit 460 Part 7 References, Resources, and Appendixes

Microsoft Authorized Training Centers

Microsoft Authorized Training Computer Support Professionals Computer City SuperCenter Centers offer the most up-to-date 4545 N. 12th St., Suite B Village Shopping Center, 7901 Microsoft product information, Phoenix, AZ 85014 Garden Grove, CA 92641 courseware, and instructional 602/285-0655 800/544-2936 techniques. Accreditation and ExecuTrain of Phoenix ContractEd Computer Training support from Microsoft is your 410 N. 44th St., Suite 150 13315 Washington Blvd., Suite 203 assurance of training that meets the Phoenix, AZ 85008 Los Angeles, CA 90066 highest professional standards. In 602/231-0406 213/827-0303 addition to user training, most Authorized Training Centers offer Mesa Community College Dublin Group, Inc. a broad range of services, including 145 N. Centennial Way 4633 Old Ironside Dr., Suite 420 customized training, train-the-trainer Mesa, AZ 85201 Santa Clara, CA 95054 courses, courseware development, 602/461-4965 800/434-8344 consulting services, and other out-of- Typetronics Dublin Group, Inc. classroom support. 5717 N. 7th St. 100 1st Street, Suite 350 To maximize the powerful Phoenix, AZ 85014 San Francisco, CA 94105 productivity of Microsoft software, 602/274-7253 415/227-4777 contact your nearby Microsoft WJM Computer Sales ExecuTrain of Los Angeles Authorized Training Center by 3001 N. Stone Ave. 1055 Wilshire Blvd., Suite 800 calling 800/426-9400. Tucson, AZ 85705 Los Angeles, CA 90017 602/7924220 213/482-3030 ATC Training Services ExecuTrain of San Diego and Products California 5375 Mira Sorrento Place The following is a list of Authorized Abacus, Inc. San Diego, CA 92121 Training Centers (ATCs). This list is 514 Bryant St. 619/552-8800 current as of February 10, 1992. For San Francisco, CA 94117 ExecuTrain of San Jose an up-to-date listing of the Microsoft 415/759-2481 25 Metro Dr., Suite 620 third-party training organizations, ABC Schools/ACT Training San Jose, CA 95110 please call Microsoft Sales and 4560 Alavarado Canyon Rd. 408/436-7990 Services at 800/227-4679. San Diego, CA 92120 ExecuTrain of Santa Ana 619/280-9933 Alabama 4 Hutton Centre Drive #670 Accelerated Computer Training Santa Ana, CA 92715 ExecuTrain of Birmingham 3255 Wilshire Blvd., Suite 903 714/540-6440 2 Chase Corporate Dr., Suite 240 Los Angeles, CA 90010 Informative Edge ExecuTrain, AL 35244 213/388-0551 205/987-9877 100 Bush Suite 845 Agenda Business Center San Francisco, CA 94104 415/392-5544 Arizona 111 N. First St. Burbank, CA 91502 InfoTec Training Institute Computer Advantage, Inc. 818/843-7954 5201 Great America Pkwy, Ste. 254 1855 W. Baseline Santa Clara, CA 95954 Mesa, AZ 85014 Catapult 408/562-6272 602/897-1919 1 Market Plaza Stewart Tower San Francisco, CA 94105 Innovative Solutions, Inc. 415/543-5400 1320 National Drive Catapult Sacramento, CA 95834 3333 Michelson Dr./Office Tower 916/928-1700 Irvine, CA 92715 Institute of Computer Technology 714/261-0477 589 W. Fremont Ave/PO Box F Sunnyvale, CA 94087 408/786-4291

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ATC Training Services, Connecticut Florida continued CPCE, Inc. Computer Savvy, Inc. Learnsoft, Inc. One Corporate Drive, Suite 310 2382 W. Oakland Park Blvd. 5880 Oberlin Drive, Suite 600 Shelton, CT 06484 Ft. Lauderdale, FL 33311 San Diego, CA 92121 203/925-0400 305/486-0644 619/546-1400 CPCE, Inc. Computer Tutors USA, Inc. MacMentor 148 Eastern Blvd., Suite 210 1242 Tiimberlane Rd. 2880 Zanker Rd., Suite 107 Glastonbury, CT 06033 Tallahassee, FL 32312 San Jose, CA 95134 203/633-0400 804/668-4090 408/433-0990 ExecuTrain of Fairfield ExecuTrain of Florida-Miami New Horizons Computer Five High Ridge Park 8240 NW 52nd Terrace, Suite 305 Learning Center Stamford, CT 06905 Miami, FL 33166 1231 E. Dyer Rd., Suite 140 203/322-8444 305/470-2001 Santa Ana, CA 92705 Information Products, Inc. ExecuTrain of Florida-Orlando 714/556-1220 x118 17 Connecticut S. Dr. 604 Courtland Street, Suite 150 PC Etcetera, Inc. East Granby, CT 06026 Orlando, FL 32804 690 Market Street 203/653-7822 407/740-7762 San Francisco, CA 94104 Sys-Ed Microcomputer ExecuTrain of Florida-Tampa 415/291-8585 Learning Centers 4300 W. Cypress St., Suite 455 Productivity Point Intl. 3001 Summer Street Tampa, FL 33607 Training World Stamford, CT 06905 813/878-2000 562 Missions St., Suite 400 203/356-1230 MicroAge San Francisco, CA 94105 1335 Gateway Dr., Suite 2008 415/243-0100 District of Columbia Melbourne, FL 32901 Quickstart Computer Training Applied Technology Assoc., Inc. 407/724-4691 5862 Bolsa Ave #103 1612 K Street NW, Suite 802 Huntington Beach, CA 92649 Washington, DC 20006 Georgia 714/894-1448 202/293-0909 Caber Systems, Inc. Synrgy Computer Training Future Enterprises, Inc. 3159 Campus Drive 225 S. Lake Ave., Suite 401 1331 Pennsylvania Ave NW Nordcross, GA 30071 Pasadena, CA 91101 Washington, DC 20004 404/840-0067 818/356-0380 202/662-7676 Computer Essentials The Training Alternative Personal Computer 6 Executive Park Dr., Suite 110 50 First St., Suite 505 Learning Centers Georgia, GA 30329 San Francisco, CA 94105 1101 17th Street NW #411 404/633-3046 415/442-0101 Washington, DC 20036 Executive Development Group, Inc. 202/452-0888 1950 North Park Place Colorado Atlanta, GA 30339 Delaware Productivity Point International 404/952-3030 4500 Cherry Creek Dr. S., Ste. 22 Online Consulting, Inc. ExecuTrain of Atlanta Denver, CO 80222 913 Market Street Mall 1000 Abernathy Road 303/756-5756 Wilmington, DE 19801 Northpark 40 302/658-3018 Random Access Atlanta, GA 30328 2370 S. Trenton Way Ziff Technologies 404/396-9200 Denver, CO 80231 1001 Jefferson St., Suite 100 Micro Center Education 303/745-9600 Wilmington, DE 19801 1221 Powers Ferry Road 302/428-1330 SofTeach Marietta, GA 30067 3801 E. Florida Ave., Suite 504 404/859-1545 Denver, CO 80210 303/759-1127

Windows Resource Kit 462 Part 7 References, Resources, and Appendixes

ATC Training Services, Ziff Technologies Image Tech., Inc. continued 111 W. Washington St. 7257 Parkway Dr., Suite 100 Chicago, IL 60602 Hanover, MD 21076 Software IQ 312/807-4949 410/712-4146 7000 Central Parkway, Suite 1000 Atlanta, GA 30328 Washington Information Systems Indiana 404/698-0800 2316 Price Ave. ExecuTrain of Indianapolis Wheaton, MD 20902 Hawaii 9100 Keystone Crossing, Ste. 750 301/949-8500 Indianapolis, IN 46240 Computer Training Academy 317/574-7057 Massachusetts 810 Richards Street, Suite 123 Honolulu, HI 96813 LMB Microcomputers Boston Center for 808/531-0575 6330 E. 75 St. Computer Applications Indianapolis, IN 46250 336 Newbury St. Idaho 317/849-4999 Boston, MA 02115 617/247-0538 ComputerLand Iowa The Learning Center Catapult 4795 Emerald, Suite A ComputerLand of Iowa City 888 Washington St., Suite 120 Boise, ID 83706 5 Sturgis Drive Dedham, MA 02026 208/345-8024 Iowa City, IA 52246 617/329-3290 319/351-4849 Computer Tutor Corporation/PPI Illinois 3 Newton Executive Park Kansas Newton Tower, MA 02162 Catapult 617/964-5858 1501 E. Woodfield Rd. Suite 105 ExecuTrain of Kansas City Schaumburh, IL 60173 6900 College Blvd., Suite 670 Professional Development 708/619-4216 Overland Park, KS 66211 Group, Inc. 913/451-2898 99 Bedford Street Computer Support Centers/Satellite Boston, MA 02111 108 Wilmot Rd., Suite 390 Haddock Computer Center 508/872-1499 Deerfield, IL 60015 PO Box 68440 708/405-0545 Wichita, KS 67208 Professional Development 316/683-5211 Group, Inc. Computer Support Centers 160 Cochituate Road 890 E. Higgins Rd., #156 Productivity Point International Framingham, MA 01701 Schaumburh, IL 60173 505 N. Murlen Road Olathe, KS 66062 508/872-1499 Crawford & Associates, Inc. 913/829-7300 Ziff Technologies 6250 River Road, Suite 12-150 1601 Trapelo Road Rosemont, IL 60018 Louisiana Waltham, MA 02154 708/698-6670 617/890-0009 ExecuTrain of New Orleans ExecuTrain of Rolling Meadows 1450 Poyoras Street, Suite 610 Ziff Technologies 1600 Golf Rd., Suite 500 New Orleans, LA 70112 101 Federal St. 9th Floor Rolling Meadows, IL 60008 504/593-2200 Boston, MA 02110 708/806-6515 617/345-6731 Productivity Point International Maine 208 S. LaSalle St., Suite 526 Michigan Chicago, IL 60604 Professional Learning Center 312/332-3865 2385 Congress St. Computer City SuperCenter Portland, ME 04102 Oakland Mall, 637 John R. Road Productivity Point International 207/772-2335 Troy, MI 48083 1419 Lake Cook Rd., Suite 390 800/544-2936 Deerfield, IL 60015 Maryland 708/940-8495 Eglehart Training Centers ExecuTrain of Baltimore 2882 Thornhills SE 1829 Reisterstown Rd., Suite 360 Grand Rapids, MI Baltimore, MD 21208 616/285-6898 410/602-0200

Windows Resource Kit Appendix A Windows Resource Directory 463

ATC Training Services, Personal Computer Institute New York continued 8961 Page Blvd., Suite A St. Louis, MO 63114 Buller, Owens & Associates ExecuTrain 314/426-2200 989 Ave. of the Americans 25330 Telegraph Rd., Suite 210 New York, NY 10018 Southfield, MI 48034 Systems Service Enterprises, Inc. 212/695-0755 313/352-9210 795 Office Parkway, Suite 101 St. Louis, MO 63141 Compu-Tron Midland Computer Shoppe 314/997-4700 1620 Burnet Ave. 244 E. Main Street Syracuse, NY 13206 Midland, MI 48640 315/471-1953 Nebraska 517/631-5440 Computer Applications Computer Systems, Inc. New Horizons/CTSC Learning Center 2819 S. 125 Ave., Suite 276 33027 Schoolcraft Road 1285 Ave. of the Americas Omaha, NE 68144 Luionia, MI 48150 New York, NY 10019 402/330-3600 313/525-1501 212/765-9670 Remex Corporation Nevada Computer City SuperCenter 6095 28th St. SE SouthTown Shopping Ctr., 3333 Grand Rapids, MI 49546 Helpware/Microage Henrietta, NY 14623 616/942-9800 4084 S. Kietzke Lane 800/544-2936 Reno, NV 89502 702/828-7000 Computer City SuperCenter Minnesota Bells/Park Edge Rd. Professional Computer Training Computer City SuperCenter 2309 Eggbert 3973 S. McCarran Blvd. Centennial Lakes Plaza, 7491 Tonawanda, NY 14150 Reno, NV 89502 Edina, MN 55435 800/544-2936 702/829-8300 800/544-2936 CPCE, Inc. ExecuTrain of Bloomington New Hampshire 500 Fifth Ave., Suite 2400 8400 Normandale Lake Blvd. New York, NY 10110 Bloomington, MN 55437 Seacoast Computer, Inc. 212/840-2470 612/921-8844 12 Portland Ave. Dover, NH 03820 Custom Computer Inacomp Computer Centers - 603/749-6952 1775 Express Dr. North Education Hauppauge, NY 11788 516/582-6699 10371 W. 70th Street New Jersey Eden Praire, MN 55344 Electronic Directions B & N Technology 612/828-6784 220 East 23rd St., Suite 503 32 Prospect Plains Road New York, NY 10010 Productivity Point International Cranbury, NJ 08512 212/213-6500 1700 First Bank West 908/329-2349 Minneapolis, MN 55402 ExecuTrain of Western New York Computer Applications 612/341-0750 403 Main St., Suite 627 Learning Center Buffalo, NY 14203 100 Hanover Ave. Missouri 716/852-6716 PO Box 1477 Empower Trainers & Consultants Morristown, NJ 07962 Logical Operations, Inc. 4714 Grand Ave. 201/539-6050 595 Blossom Road Kansas City, MO 64112 Rochester, NY 14610 ExecuTrain of 816/333-8646 716/482-7700 Northern New Jersey ExecuTrain of St. Louis 8 Campus Drive Margolin, Winer & Evans 540 Maryville Centre Dr., Suite 1 Parsippany, NJ 07054 600 Old Country Road, Suite 210 St. Louis, MO 63141 201/539-4444 Garden City, NY 11530 314/469-9979 516/228-9077 Personal Computer Forsythe Computers Learning Centers PC Etcetera, Inc. 8514 Eager, Suite G 301 Route 17 North 462 Seventh Avenue, 4th Floor St. Louis, MO 63144 Rutherford, NJ 07070 New York, NY 10018 314/962-9100 201/939-0003 212/736-5870

Windows Resource Kit 464 Part 7 References, Resources, and Appendixes

ATC Training Services, Ohio Micro Center Education continued 1555 W. Lane Avenue Auburn Career Center Columbus, OH 43221 PC Learn 8140 Auburn Road 614/481-4407 240 West 35th St., Suite 400 Concord Twp., OH 4077-97 New York, NY 10001 800/544-9750 Micro Computer Center/ 212/268-7278 Connecting Point Blue Chip Computers 1353 Lyons Road PC Skills, Inc. 3085 Woodman Drive Dayton, OH 45458 4476 Main St., Suite 202 Kettering, OH 45420 513/435-9355 Amherst, NY 14226 513/299-4594 716/839-1304 Smith/Boehm Associates, Inc. Cap Gemini America 150 E. Campus View Blvd, Ste. 26 Personal Computer 3 Commerce Park Square, 23200 Columbus, OH 43235 Learning Centers Beachwood, OH 44122 614/847-0292 777 Old Sawmill River Road 216/464-8616 Tarrytown, NY 10591 Smith/Boehm Associates, Inc. Computer Business Skills, Inc. 914/347-3200 8044 Montgomery Road, Ste. 405 3055 Kettering Blvd., Suite 210 Cincinnati, OH 45236 Personal Computer Dayton, OH 45439 513/891-5212 Learning Centers 513/294-4636 230 Park Avenue Computrain, Inc. Oregon New York, NY 10169 6155 Rockside Road #300 212/953-9800 Alpha Computers, Inc. Independence, OH 44131 15110 SW Bangy Road Productivity Point International 216/447-4400 Lake Oswego, OR 97035 1225 Jefferson Rd. ExecuTrain of Cincinnati 503/620-7000 Rochester, NY 4555 Lake Forest Dr., Westlake C 716/232-6650 ExecuTrain of Portland Cincinnati, OH 45242 10220 SW Greenburg Rd., Ste. 535 Productivity Point International 513/769-6913 Portland, OR 97223 19 West 44th Street ExecuTrain of Cleveland 503/452-6000 New York, NY 10036 2 Summit Park Dr., Suite 430 212/398-6410 Group 3 Consultants Independence, OH 44313 1201 SW 12th Ave., Suite 310 Sage Colleges Institute 216/524-4190 Portland, OR 97205 for Computer Education Inacomp Computer Centers 503/224-4961 140 N. Scotland Ave. 6 E. Fourth St., Suite 200 Albany, NY 12208 Kinetic Computer Solutions Cincinnati, OH 45202 518/445-1707 9225 SW Numbus 513/421-0332 Beaverton, OR 97005 Tiger Information Systems Jakab & Webster, Inc. 503/520-0555 84 William Street, 2nd Floor 7333 Paragon Road New York, NY 10038 Northwest Computer Dayton, OH 45459 212/425-2222 Learning Center 513/438-8070 2659 Commercial SE #210 North Carolina Logtec Salem, OR 97302 2900 Presidential Dr., Suite 130 503/362-4818 Computer Co-Op Fairborn, OH 45324 University of Oregon, 300 S. Elliot Rd. 513/429-2928 Chapel Hill, NC 27514 Continuation Center 919/942-7704 Micro Center Education 720 SW 2nd St. 11755 Masteller Road Portland, OR 97204 Computer Decision, Inc. Sharonville, OH 45241 503/725-3055 3100 Gateway Centre Blvd. 513/782-8509 Morrisville, NC 27560 Pennsylvania 919/460-0071 Micro Center Education 1349 Som Center Road Computer Resources & Mayfield Hei, OH 44124 Training, Inc. 216/449-7016 1617 J.F.K. Blvd., Suite 1145 Philadelphia, PA 19103 215/569-9100

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ATC Training Services, Tennessee Computer City SuperCenter continued Weslayan Plaza Computer Learning Center 3908 Bissonnett St. Gannon University 134 North Peters Road Houston, TX 77005 Microcomputer Training Knoxville, TN 37923 800/544-2936 Ste. 101, Rothrock Bldg., 121 W. 615/691-1515 Erie, PA 16501 Edutech ExecuTrain of Memphis, Inc. 814/456-3838 11211 Katy Freeway, Suite 604 65 Germantown Ct., Suite 201 Houston, TX 77079 MicroAge Cordova, TN 38018 713/827-1314 575 Springdale Drive 901/753-2200 Exton, PA 19341 ExecuTrain of Dallas TCBC 215/524-6665 12201 Merit Drive, Suite 350 5959 Shallowford, #203 Dallas, TX 75251 MicroPower Systems Chattanooga, TN 37421 214/387-1212 7942 Saltsburg Road, Route 380 615/899-2464 Pittsburgh, PA 15239 ExecuTrain of Texas, Inc. 412/337-0600 Texas 2000 Bering Dr., Suite 700 Houston, TX 77057 Professional Training AMRIS Training Systems 713/784-1818 Services, Inc. & Solutions 1150 First Ave., Parkview Tower 4255 Amon Carter Blvd. Learn Easy, Inc. King of Prussia, PA 19406 Ft. Worth, TX 76155 5615 Richmond #232 215/337-8878 817/963-3520 Houston, TX 77060 713/783-3279 Rockey & Associates AMRIS Training Systems The Farmhouse, 12 Great Valley & Solutions MBA Seminars, Inc. Malvern, PA 19355 1950 Stemmons Freeway, Ste. 303 1950 Stemmons Fwy, Suite 5001 215/640-4880 Dallas, TX 75207 Dallas, TX 75207 214/746-5660 214/746-5350 UBM Training Center 45 Long Lane BusinessWare Learning Centers Napier & Judd Upper Darby, PA 19082 6565 West Loop South, Suite 140 820 Gessner, Suite 1135 215/352-1444 Bellaire, TX 77401 Houston, TX 77024 713/665-1985 713/467-8300 Ziff Technologies Liberty Center-1001 Liberty Ave. BYTE Management, Inc. Napier & Judd, Inc. Pittsburgh, PA 15222 4907 Blue Mound Road 1950 Stemmons Frwy., Ste. 5037M 412/355-0498 Ft. Worth, TX 76106 Dallas, TX 75207 800/759-9300 214/746-5028 Ziff Technologies 7 Penn Center, Suite 405 CompuServe Systems Productivity Point International Philadelphia PA 19103 Integration Group 7800 Shoal Creek, #160-E 215/557-7895 1950 Stemmons Freeway, Ste. 206 Austin, TX 78757 Dallas, TX 75207 512/452-1200 Ziff Technologies -- Corporate 214/750-3388 1265 Drummers Lane, Suite 102 Productivity Point International Wayne, PA 19087 Computer City SuperCenter 8301 Broadway, Suite 120 215/293-4625 Highland Commons San Antonio, TX 78209 5775 Airport Blvd. 512/828-9000 South Carolina Austin, TX 78752 Software Academy 800/544-2936 Entre Computer Center 14785 Preston Road. #880, LB 58 1850 Sam Rittenberg Blvd. Computer City SuperCenter Dallas, TX 214/788-1694 Charleston, NC 29407 Greenspoint Commons 214/788-1694 803/769-5600 12061 I-45 N. Houston, TX 77060 Utah PPI/Computer Consulting Group 800/544-2936 1110 W. Butler Road, Suite C USA Computer Training Center Greenville, SC 29606 1739 S. Redwood Road 803/277-2870 Salt Lake City, UT 801/972-3422

Windows Resource Kit 466 Part 7 References, Resources, and Appendixes

ATC Training Services, Washington Independent continued Catapult Training Services 13000 Northrup Way, Suite 4 Virginia Bellevue, WA 98005 Attar Computer Consulting American Computer Institute 206/882-2036 90 Park Avenue 30th Floor of Training Computer City SuperCenter NYC, NY 10016 105 W. Broad St., Suite 501 Totem Lake Mall, 12526-A Contact: Alan Attar Falls Church, VA 22046 Kirkland, WA 98034 212/543-6623 703/538-2248 206/800/544-2936 Onsite Windows 3.0 and Word for Windows training for novice and Applied Technology Assc., Inc. Dotson Institute intermediate users. 131 Park Street NE 2310 130th Ave NE Vienna, VA 22180 Bellevue, WA 98005 Cybernetic Research Assc., Inc. 703/281-7200 206/882-6030 4 Wheatley Avenue Searingtown, NY 11507-1515 Catapult ExecuTrain of Seattle Contact: Steve Lefton 2011 Crystal Dr. #608 19515 North Creek Parkway 516/873-9668 Arlington, VA 22202 Bothell, WA 98011 516/248-5990 (fax) 703/271-9800 206/485-2508 Onsite Windows 3.0 support for novice users. Chaney Computer Associates Green River Community College 1215 U George Washington 841 N. Central Ave., Suite 106 Finnegan O’Malley & Co., Inc. Memorial Kent, WA 98031 1945 Washington St., 7th Floor Tabb, VA 23693 206/872-6361 San Francisco, CA 94109-2967 804/873-1580 Contact: Fran Finnegan Interface Computer School 415/929-7386 ExecuTrain of Washington DC N. 4601 Monroe, 3rd Floor CompuServe: 76244,145 1600 Spring Hill Road, Suite 220 Spokane, WA 99205 Provides consulting and contract Vienna, VA 22180 509/327-7717 703/506-9800 programming services. Olympia Computer Central, Inc. Introduction to Windows First Step Computers/MicroAge 3700 Pacific Ave South, Suite A Oxko Corporation 4925 W. Broad St., #406 Olympia, WA 98501 PO Box 6674 Richmond, VA 23230 206/491-8768 804/358-5881 Annapolis, MD 21401 410/266-1671 Gestalt Systems, Inc. Wisconsin 410/226-6572 (fax) 610 Herndon Pkwy., Suite 900 ExecuTrain Contact: Steven Oxman Herndon, VA 22070 300 N. Corporate Drive, Suite 140 Windows for novice users. 703/471-6842 Brookfield, WI 53045 Michael Price Associates Software Control Intern’l, Inc. Starting Point, Inc. 3517 Edison Way, Suite B 1735 N. Lynn St., Suite 975 333 Bishops Way, Suite 124 Menlo Park, CA 94025 Arlington, VA 22209 Brookfield, WI 53005 Contact: Michael Price 703/528-4008 414/784-0557 415/369-4800 415/369-1379 (fax) Onsite Windows installation and consulting services for all users. Personalize Software, Inc. 6636 11th Ave N. St. Petersburg, FL 33710 Contact: Joe Poston 813/343-3488 Microsoft C for Windows. Basic Windows Tutorial. Microsoft C for advanced users.

Windows Resource Kit Appendix A Windows Resource Directory 467

Support Coordinator Disks, Tapes, and Videos Training Training Disks Videos Inside Windows 3.0 Microsoft Productivity Pack 3.1 Fundamentals of Microsoft Windows Nationwide travelling workshops This is a program that provides Programming for intermediate to advanced users. a complete tutorial for Windows 3.1. Microsoft, Order No. 157-050V200 Now through May 13, 1992 It features lesson modules on all of Hands-on video training on Sponsor: Mastering Computers, Inc. the major Windows components beginning programming basics Continental Plaza from launching programs to for Windows 3.0. 11000 N. Scottsdale Rd., Ste. 175 installing new TrueType fonts. Getting to Know Windows Scottsdale, AZ 85254 For more information or to get the PBU (Power Back-Ups) 800/800-3436 Microsoft Productivity Pack call 22924 Hartland Street Inside Windows 3.1 800/426-9400 and ask for the reseller West Hills, CA 91307 Nationwide travelling workshops location nearest you. 818/888-9348 for intermediate to advanced users. Windows Basics Introduction to Windows for novices. June 30, 1992 - February 10, 1993 Comsell, Inc. Information at Your Fingertips Sponsor: Mastering Computers, Inc. 500 Tech Parkway Microsoft, Order No. 098-20101 Continental Plaza Atlanta, GA 30313 Bill Gates’ keynote speech at 11000 N. Scottsdale Rd., Ste. 175 (404) 872-2500 Comdex ’90 Scottsdale, AZ 85254 (404) 874-0451 (fax) 800/800-3436 Videodisk training for novices. Personal Computing: The Second Decade Begins International Windows Developers Microsoft, Order No. 098-25752 Conference Tapes Bill Gates’ strategy for the next Boston, November 11-15, 1992 OneOnOne Computer Training 10 years of computing. Sponsors: A Division of Mosaic Media, Inc. Microsoft and Boston University The Dealer Training Video 2055 Army Trail Rd., Dept. W1091 Contact: Andree Fontaine Microsoft, Order No. 098-10771 Addison, IL 60101 508/649-9731 A reseller’s introduction to 800/424-8668 Windows. London Windows 708/628-0550 (fax) Developers Conference Cassette tutorial for novice users Windows Video London, February 18-20, 1992 of Windows 3.0 and 3.1, Word for Microsoft, Order No. 050-030-570 Sponsors: Windows, and Excel for Windows. Self running Windows introduction. Microsoft and Boston University Personal Training Systems Contact: Andree Fontaine 828 South Bascom Ave., Ste. 100 508/649-9731 San Jose, CA 95128 Windows Discovery Days 408/286-3843 Nationwide travelling show 408/977-1166 (fax) introducing users to Windows. Self-paced tutorial. June 1991 to May 1992 Sponsor: Microsoft 800/426-9400 Windows World ’92 A comprehensive Windows conference held in conjunction with Comdex. Chicago, April 6-9, 1992 Sponsor: The Interface Group 300 First Avenue Needham, MA 02194 617/449-6600

Windows Resource Kit 468 Part 7 References, Resources, and Appendixes

Technical Training When and Where You Need It: Microsoft University

Schedule an On-Site Course Licensing Programs Present Microsoft University provides a proven curriculum on Microsoft sys- at Your Facility or Ours a Global Opportunity tems and network products and a Besides our formal classroom pro- Corporations that need to train more highly skilled staff of experts dedi- gram, hundreds of companies have than 20 employees on Microsoft cated to launching courses that meet found that hosting a Microsoft Uni- systems have found many advantages our customers’ needs. Since 1987, versity course at their location is a in the Microsoft University licensing over 25,000 software developers, cost-effective way to leverage their program. You receive timely, hands- programmers, support and systems training dollars. We provide the on technical courses from the vendor engineers, network administrators, instructor, student materials, and of the product while bypassing the data processing professionals, and expertise. On-site training also pro- high cost of developing your own MIS managers have attended vides the opportunity to discuss course. And you have the ultimate Microsoft University for hands-on product strategy and design issues flexibility to have your own internal technical training. more openly than might be appropri- training organization deliver the Microsoft University offers an inte- ate in a more public setting. Com- course at any time, to any number of grated curriculum on Microsoft panies can rent a classroom in any of employees, in any of your offices. Windows, Microsoft Visual Basic, our ten regional facilities to host a Microsoft C and C++, LAN Manager, Microsoft University course for their Management Education Microsoft SQL Server, Microsoft own employees. Seminars Enlighten OS/2, and Microsoft OS /2 Decision Makers Presentation Manager. Video Training: Fast-Forward Your Skill Development As new platforms mature and eco- Microsoft University offers training nomic pressures increase, leveraging at ten regional training facilities: Microsoft University recently intro- your investment in information Atlanta, Boston, Chicago, duced a powerful series of technical technology becomes increasingly Dallas, Los Angeles, New York, video courses to give you additional important. Microsoft University has San Francisco, Seattle, Toronto, and flexibility to meet your ongoing pioneered a series of high-level Washington, D.C., as well training needs. Video courses are executive seminars and video as technical training through the comprehensive, timely, and cost- briefings that address the organiza- Microsoft international subsidiaries. effective. In addition, they offer an tional issues, methodology, and life added benefit—a permanent resource cycles of new information technol- for training new employees at a ogies. These seminars are offered as A Hands-On Approach moment’s notice. Microsoft public seminars and are also ideally to Learning University video courses boldly suited and cost-effective for illustrate technical concepts through At Microsoft University, we believe presentation at your location. 3-D animation, lecture, and that the proof of excellent training is demonstrations. Hands-on lab in a student’s ability to apply it. All exercises and a student guide Training for Developers Microsoft University skill-based reinforce the learning experience. Using Microsoft courses are lab-based; the labs are Windows 3.1 designed as an integral part of the course. We provide a unique learning Custom Courses Expand Microsoft University recognizes the environment and exceptionally Your Training Options tremendous need for timely, relevant qualified instructors who combine Unique training needs call for a training on the Microsoft Windows real-world experience with academic custom course -- one developed with operating system version 3.1. We excellence. Our classrooms are your specific goals in mind. Because have provided hands-on technical furnished with state-of-the-art we work with you to develop cost- training for Microsoft Windows hardware and classroom equipment. effective solutions, you can take full since its first internal release, and advantage of your initial training continue to expand our curriculum investment now -- and in the future. with courses that provide solutions Custom courses may be delivered on- for your most pressing development site by Microsoft University or needs. licensed for delivery by your internal training organization.

Windows Resource Kit Appendix A Windows Resource Directory 469

Fundamentals of Microsoft entry, advanced dialog boxes, multi- Microsoft Visual Basic Windows Programming tasking, and the graphics device Programming $1595* per video course; $249 each interface ( GDI ). At course Three days, $900 per person additional set of student materials completion, students will know how This course is for programmers to create multiple document interface This course is for experienced who have experience with structured (MDI ) applications, implement software developers who want to programming languages and want to dynamic data exchange ( DDE ), and learn the fundamentals of creating develop Windows applications using make full use of memory and the applications for the Microsoft the Microsoft Visual Basic processor. Windows operating system. This programming system for Microsoft course covers the material similar to Exploring Controls: Windows. The course teaches the Microsoft Windows Program- Video Training for Developers students the features and capabilities ming Environment course and pre- Using the Microsoft Windows of the Visual Basic programming pares students for the Microsoft Environment system, as well as the concepts Windows Programming Advanced $495* per video course; $99 each needed to write sophisticated, event- Topics course. Instruction is a mix of additional set of student materials driven graphical programs. lecture and hands-on lab work This video course is for experienced Advanced Programming for designed to provide a broad-based software developers who want to Microsoft Visual Basic foundation of programming skills in understand how to implement con- Three days, $900 per person Windows. In addition to creating trols for Microsoft Windows appli- basic applications in Windows, Coming Soon! This course introduces cations. It explores various controls students will learn how to use the the advanced features of Microsoft in the Microsoft Windows graphical Windows messaging system; imple- Visual Basic. Students learn how to environment, including buttons, ment basic user interface objects, implement object linking and embed- static controls, edit controls, list such as windows, menus, and dialog ding ( OLE ), mulitiple document boxes, combo boxes, scroll bars, and boxes; and understand basic memory interface ( MDI ), advanced memory custom controls. Students will learn management techniques. management, and optimization techniques for creating, managing, techniques. At course completion, Microsoft Windows Programming and using controls, including students will know how to use these Environment advanced techniques to use when a features, along with other Visual Five days, $1500 per person standard Windows control doesn’t Basic tools, to add advanced cap- meet an application’s requirements. In this course, students create a basic abilities and robustness to their Technical concepts are visually application that displays a window. applications for the Microsoft illustrated through 3-D animation As the course progresses, increasing Windows environment. and reinforced with hands-on lab functionality is added to the exercises and a student guide. Application Development application, such as menus, dialog Using Microsoft Excel 4.0 boxes, and text. Students will learn to Microsoft Visual Basic—Discovery Three days, $900 per person recognize and apply the basic Two days, $600 per person elements of the Microsoft Windows Coming Soon! An exciting new Coming Soon! This course helps application programming interface course for systems analysts, support students become familiar with the (API). At course completion, engineers, and MIS professionals. Microsoft Visual Basic programming students will know how to use the The course assumes that students system. The course covers structured Windows messaging system and know how to build a simple spread- programming and applications basic memory management sheet, format cells, and create charts. development for Microsoft Windows techniques, implement basic user Students will learn usage of macro and prepares students to develop interface objects, and create basic code, dialog boxes, menus, and an prototypes or simple multiple form Windows applications. introduction to dynamic data applications. The Discovery course is exchange ( DDE ). Students also Microsoft Windows the stepping stone to more advanced explore advanced topics such as Programming—Advanced Topics Visual Basic programming courses. object oriented dialog boxes. At Five days, $1500 per person course completion, students will be This intensive course is for experi- able to create robust and flexible enced programmers who want in- applications based on the Microsoft depth information on various aspects Excel 4.0 macro language. of development for Windows. Students study user interface con- * Offer good only in the 50 United States. A charge of siderations, advanced menus, the $7.50 shipping and handling, plus applicable state sales help system, windowing, user data taxes, will be added to each video course order.

Windows Resource Kit 470 Part 7 References, Resources, and Appendixes

Training for Support Microsoft Windows for Microsoft University Professionals Using Support Professionals Authorized Training Microsoft Windows 3.1 Four days, $1200 per person Centers Microsoft University offers a com- This in-depth course introduces Take the Microsoft Windows for prehensive curriculum of hands-on support professionals to the basic Support Professionals course closer courses to help support professionals knowledge and skills needed to sup- to home. Because of student demand, optimize and customize computing port users of Windows 3.1. These now you can take the Microsoft platforms and improve their trouble- skills revolve around installation, Windows for Support Professionals shooting skills. These courses are optimization, customization, and course at Microsoft University based on Microsoft Windows 3.1, support of the Windows operating authorized training centers across the providing a timely opportunity to get system rather than the support of country. The Microsoft University a head start on this important new specific applications running under Training Alliance members listed software release. Windows. Students will be learn how here are licensed to teach this com- Windows operates and will be able prehensive course on installing, opti- MS-DOS 5 Installation and to optimize and customize Windows, mizing, customizing, and supporting Optimization: Video Training automate the installation process over the Microsoft Windows 3.1 graphical for Support Engineers and a network, and troubleshoot common environment. Advanced Users problems encountered by end users. $149* per video course Lectures are supplemented with Contact these organizations directly for schedule information or to regis- This short video course consolidates hands-on lab exercises to help you ter for a course. Our program is rapidly all the information support engineers apply what you’ve learned imme- expanding with new locations. For and advanced users need to success- diately. information on Microsoft University fully install, optimize, customize, and Upgrading to Microsoft Training Alliance members opening support MS-DOS 5 on a group of PC s. Windows 3.1: Video Training soon in your area, call Microsoft The course features live demonstra- for Support Professionals University at 206/828-1507. When tions, 3-D animation, and screen $395* per video course; $99 each your representative answers, please displays to communicate technical additional set of student materials mention Department 812. information. Students learn how to optimize MS-DOS 5, automate the This fast-paced video course helps installation for multiple machines experienced Windows 3.0 support East professionals learn the new features on a network, and customize the MS- CompuServe of Windows 3.1. Students will gain DOS 5 shell to meet an organization’s New York, New York the technical expertise needed to needs. In addition, students will be 800/783-7894 able to show end-users how they can support this upgrade throughout an take advantage of the new features of organization. The course assumes CompuServe MS-DOS 5. extensive knowledge of Windows 3.0 Washington, DC and focuses on the new features and 800/783-7894 enhancements of Windows 3.1, in- MicroAge of Exton cluding object linking and em- Exton, Pennsylvania bedding ( OLE ), TrueType fonts, and 215/524-8585 new . INI and . INF files. Students will learn to optimize and customize MicroAge of Exton Windows 3.1, automate the instal- Philadelphia, Pennsylvania lation process over a network, and 215/524-6665 troubleshoot common problems en- countered by end users. Technical MicroAge of Hartford concepts and skills are visually West Hartford, Connecticut illustrated through demonstrations 203/233-0011 and 3-D animation, and reinforced Professional Computer through hands-on lab exercises and Development Corp. a student guide. Exton, Pennsylvania 800/766-7232

Professional Computer * Offer good only in the 50 United States. A charge of Development Corp. $7.50 shipping and handling, plus applicable state sales taxes, will be added to each video course order. Mars, Pennsylvania 800/766-7232

Windows Resource Kit Appendix A Windows Resource Directory 471

Microsoft University Authorized Training Centers, continued West LAN mind, Inc. American Digital Technologies South Chicago, Illinois 800/325-5267 Costa Mesa, California Computer Savvy, Inc. 714/433-1300 Professional Computer Ft. Lauderdale, Florida CompuServe 305/486-0644 Development Corp. Toledo, Ohio Los Angeles, California DCA 800/766-7232 800/783-7894 Alpharetta, Georgia CompuServe 404/442-4565 Professional Computer Development Corp. San Francisco, California Professional Computer Cincinnati, Ohio 800/783-7894 Development Corp. 800/766-7232 Infotec Development, Inc. Marietta, Georgia Santa Clara, California 800/766-7232 Professional Computer Development Corp. 800/282-7990 Computer Learning Center Livonia, Michigan Infotec Development, Inc. Knoxville, Tennessee 800/766-7232 Santa Ana, California 615/691-1515 Professional Computer 800/282-7999 Development Corp. Southwest Infotec Development, Inc. Mount Prospect, Illinois San Diego, California CompuServe 800/766-7232 800/282-7999 Dallas, Texas Professional Computer 800/783-7894 Learnsoft Corporate Training Development Corp. San Diego, California CompuServe Plymouth, Minnesota 619/546-1400 Houston, Texas 800/766-7232 800/783-7894 Learnsoft Corporate Training Professional Computer Newport Beach, California Development Corp. 714/253-7700 Midwest Schaumburg, Illinois SQLS oft Applied Computer Services, Inc. 800/766-7232 Kirkland, Washington Orland Park, Illinois Systems Evaluation and 206/822-1287 708/614-4900 Analysis Group, Inc. ( SEAG ) WORDLINK , INC . CompuServe Springfield, Illinois San Francisco, California Chicago, Illinois 217/523-1717 800/359-5620 800/783-7894 WORDLINK , INC .

CompuServe Champaign, Illinois Columbus, Ohio 800/359-5620 800/783-7894 WORDLINK , INC . Connect Computer Company Schaumburg, Illinois Eden Prairie, Minnesota 800/359-5620 612/944-0181 WORDLINK , INC . Fourth Wave Technologies, Inc. St. Louis, Missouri Troy, Michigan 800/359-5620 313/362-2288

Windows Resource Kit 472 Part 7 References, Resources, and Appendixes

Online Services

The following are numbers for pop- WUGNET, the Windows Users This is a quick guide to online tech- ular BBSs. These numbers will help Group Network, is an independent nical support in various aspects of you log on to the service from any technical organization of Windows Windows computing and specific city in the country. Listed below each professionals. The mission of the Windows application support. BBS are the appropriate forums from organization is to foster the inde- WUGNET is an international tech- which information or support for pendent exchange of technical infor- nical organization of Windows pro- Windows is available. mation support in the Microsoft fessionals covering all aspects of Microsoft Windows environment and related Windows technology and computing. Product Support Services BBS software/hardware. WUGNET has Just type GO XXXX where XXXX is 206/637-9009 been a critical component of the the forum name you want to access. Windows support community since And enjoy! CompuServe 1988. If you have any questions, do 800/848-8990 contact us by typing GO WUGNET at any ! prompt.

Forum ID Section vendor name Products Phone

ADOBE 5 Adobe Illustrator (415) 962-6076 5 Adobe Streamline (415) 962-6076 7 Adobe Type Library/PC (415) 962-6076 17 Adobe ATM for Windows (415) 962-6076 17 Adobe Type Align/Windows (415) 962-6076 ACAD 11 Auto Desk AutoCAD for Windows (415) 332-2344 BANFORUM 15 Banyan Windows Support (000) 000-0000 BLYTH 2 Blyth Omnis 5/Windows (415) 571-0222 10 Blyth Omnis 7/Windows (415) 571-0222 BORAPP 14 Borland Screenery (408) 438-8400 15 Borland Object Vision (408) 438-8400 BPROGA 8 Borland Turbo Pascal/Windows (408) 438-8400 BPROGB 6 Borland C++ for DOS & Windows (408) 438-8400 8 Borland Windows Programming (408) 438-8400 10 Borland Paradox Engine (408) 438-8400 13 Borland Windows Frameworks (408) 438-8400 CD-ROM 4 CD-ROM Forum Windows 12 Nautilus Nautilus for Windows (614) 761-2000 CENTRAL 9 Central Point Windows Apps (503) 690-8090 CLMFORUM 9 Computer Lang Mag Windows Technician (000) 000-0000 DBADVISOR 4 DB Advisor Windows & Graphics (619) 483-6400 DIGITALK 5 Digitalk Smalltalk/V Windows (213) 645-1082 DTPFORUM 3 Desktop Publishing Desktop Pub/Windows 9 Desktop Publishing Shareware Fonts DTPVEN 6 Custom Applications Freedom of Press/W (508) 667-8585 GRAPHVEN 7 Rix Softworks Win RIX (714) 476-8266 GUPTA Gupta Support BBS Quest (415) 321-9500 Gupta Support BBS SQL Windows (415) 321-9500 HPPERIPHER 4 Hewlett-Packard LaserJet Windows Driver (800) 752-0900 5 Hewlett-Packard DeskJet Windows Driver (800) 752-0900 6 Hewlett-Packard PaintJet Windows Driver (800) 752-0900 7 Hewlett-Packard ScanJet Windows Driver (800) 752-0900

Windows Resource Kit Appendix A Windows Resource Directory 473

Forum ID Section vendor name Products Phone (continued)

HPSYSTEMS 10 Hewlett-Packard New Wave (800) 752-0900 IBMDESK 4 IBM Desk Software Current (203) 783-7000 7 IBM Desk/Claris Hollywood (203) 783-7000 LOTUSA 5 Lotus 123 for Windows (617) 577-8500 LOTUSB 2 Lotus Freelance for Windows (617) 577-8500 10 Lotus Notes (617) 577-8500 11 Lotus/CC:Mail CC:Mail for Windows (617) 577-8500 LOTUSWP 2 Lotus WP Ami & Ami Pro (404) 256-2272 3 Lotus WP Ami Pro Macros (404) 256-2272 6 Lotus WP SmarText (404) 256-2272 7 Windows Shareware 8 Clip Art & Graphics 11 Problem Uploads LTL Lotus Lotus Tech Library (Tech Files) MACAVEN 4 CE Software Calendar Maker PC (515) 224-1995 5 Delta Point Delta Graph Pro/W (408) 648-4000 14 Claris Hollywood for Windows (408) 987-7000 MACBVEN 6 Oldauvi Read-It OCR (305) 665-4665 7 Software Ventures Microphone II (510) 644-3232 9 T/Maker I Hate Algebra (415) 962-0195 9 T/Maker Windows Clip Art (415) 962-0195 14 Radius Pivot for Windows (408) 434-1010 MACCVEN 6 CoStar Address Writer/Windows (203) 661-9700 MIDIVEN 2 Turtle Beach Wave for Windows (717) 843-6916 8 Big Noise Software Cadenza for Windows (904) 730-0754 WINAPA 1 Asymetrix ToolBook (206) 637-1500 2 Attitash AttiTools (510) 654-0116 2 Attitash Dragnet (510) 654-0116 2 Attitash Wide Angle (510) 654-0116 3 DaVinci DaVinci E-Mail (919) 881-4320 4 Future Soft DynaComm Async (713) 496-9400 4 Future Soft DynaComm Elite 3270 (713) 496-9400 4 Future Soft DynaComm New Wave (713) 496-9400 4 Future Soft Terminal Plus (713) 496-9400 5 Geographix SeisMap (303) 595-0596 6 hDC Computer hDC File Apps (206) 885-5550 6 hDC Computer hDC First Apps (206) 885-5550 6 hDC Computer hDC Icon Designer (206) 885-5550 6 hDC Computer hDC Power Launcher (206) 885-5550 6 hDC Computer hDC Windows Express (206) 885-5550 7 Hi-Q Mission Control (904) 756-8988 8 MCAE Inertia (317) 497-1550 9 Meta Software Design/IDEF (617) 576-6920 9 Meta Software Design/OA (617) 576-6920 9 Meta Software MetaDesign (617) 576-6920 10 Micrografx Charisma (214) 234-1769 10 Micrografx Designer (214) 234-1769 10 Micrografx/Astral Picture Publisher (214) 234-1769 10 Micrografx Windows Draw (214) 234-1769 10 Micrografx XPort (214) 234-1769 11 Polaris PackRat (619) 743-7800 13 Publishing Tech Batchworks (512) 346-2835 13 Publishing Tech MultiTack (512) 346-2835 13 Publishing Tech PubTech File Org (512) 346-2835 13 Publishing Tech PubTech Text Edit (512) 346-2835

Windows Resource Kit 474 Part 7 References, Resources, and Appendixes

Forum ID Section vendor name Products Phone (continued)

WINAPA, continued 14 Roykore OPUS I (415) 563-9175 14 Roykore Instant Orgchart (415) 563-9175 15 Wilson Ware Command Post (206) 937-9335 15 Wilson Ware Reminder (206) 937-9335 15 Wilson Ware Win Batch (206) 937-9335 15 Wilson Ware Win Check (206) 937-9335 15 Wilson Ware Win Edit (206) 937-9335 16 ICOM Simulations Intermission (708) 520-4440 17 Playroom Button Maker (704) 536-3093 17 Playroom Makeover (704) 536-3093 17 Playroom OSFrame (704) 536-3093 WINNEW 1 New Uploads 2 Microsoft Set Up/Installation 3 Microsoft Running DOS Apps 5 Icons/Bitmaps/RLEs 6 Microsoft Printing 7 Microsoft Cardfile 8 Microsoft File Manager 9 Microsoft Paintbrush 10 Microsoft Terminal 11 Microsoft Hardware 12 Microsoft Windows 2.x 13 Microsoft The Soap Box 14 Microsoft Customer Support 15 Microsoft Write/Notepad WINSDK 1 Microsoft Tools 2 Microsoft Menus/Accelerators 3 Microsoft Controls 4 Microsoft Dialog Boxes 6 Microsoft Fonts 7 Microsoft Palettes & Color 8 Microsoft Bitmap Prog/API 9 Microsoft MDI 10 Microsoft Windows Help System 11 Microsoft DPMI/TSR 12 Microsoft Setup & Install 13 Microsoft Hooks 17 Microsoft General WOLFRAM 4 Wolfram Research Math Reader/Windows (217) 398-0700 4 Wolfram Research Mathematica (217) 398-0700 WORDSTAR 8 Word Star Word Star Legacy (415) 382-8000 14 Word Star Correct Grammar/Win (415) 382-8000 14 Word Star Correct Letters/Win (415) 382-8000 14 Word Star Correct Quotes/Win (415) 382-8000 14 Word Star Correct Writing/Win (415) 382-8000 WPMA 1 Windows/PM Assoc Public (408) 562-6065 2 Windows/PM Assoc Resources/Events (408) 562-6065 3 Windows/PM Assoc Feedback/Comments (408) 562-6065 4 Windows/PM Assoc Demos/Source (408) 562-6065 WPSGA 10 WP Support Group Word Perfect Windows (301) 387-7322 XTALK 10 DCA/Crosstalk Crosstalk for Windows (404) 442-3210 ZENITH 15 Windows Shareware

Windows Resource Kit Appendix A Windows Resource Directory 475

PC Magazine Areas

These areas on CompuServe can be When you want to leave the PC accessed by typing PCM:XXXX Magazine area and return to where XXXX is the name of the CompuServe itself, just type desired forum. CIS:XXXX where XXX is the next forum you want to visit.

PC Magazine Forum ID Section vendor name Products Phone

PCM:UTILFORUM 10 PCMAG Windows Utils PCM:PROGRAMMING 2 User Environments MSAPP 2 Microsoft PowerPoint for Windows 3 Microsoft MS Mail for Windows 7 Microsoft Project for Windows 10 Microsoft Works for Windows 12 Microsoft Word for Windows 13 Microsoft Publisher for Windows 14 Microsoft Customer Support 17 Microsoft Money for Windows MSBASIC 5 Microsoft Visual Basic 9 Microsoft Projects (Lurker) 14 Microsoft Customer Support MSEXCEL 3 Microsoft Excel for Windows 14 Microsoft Customer Support MSKB Microsoft Knowledge Base (Tech Files) MSL Microsoft Software Library (Tech Files) MSLANG 7 Microsoft Quick C for Windows 14 Microsoft Customer Support MSNETWORKS 1 Microsoft General 11 Microsoft 3rd Party Drivers MSOPSYS 10 Non-MS Win Drivers 11 Shareware/FreeWare 12 Press Releases 13 Software Demos 14 Microsoft Customer Support 16 Microsoft ISV Communications MULTIMEDIA 6 Multimedia Corp. Windows Multimedia (408) 737-7575 12 Multimedia Corp. MPC - Multimedia PC (408) 737-7575 MULTIVEN 2 Meridian Data Windows CD ROM Kit (408) 000-0000 4 Video Logic DVA-4000 Card (000) 000-0000 8 Authorware Authorware Pro Win (415) 595-3101 9 Ntergaid Hyper Writer 3/Win (203) 368-0632 10 HSC Software HSC Quick Show (310) 392-8441 NORUTL 9 Peter Norton Group Norton Anti-Virus/W (408) 253-9600 12 Peter Norton Group Norton Desktop (408) 253-9600 13 Peter Norton Group Norton Backup/Windows (408) 253-9600 14 Peter Norton Group NDW Batch Tips (408) 253-9600 NOVB 15 Novell Windows (801) 379-5900

Windows Resource Kit 476 Part 7 References, Resources, and Appendixes

PC Magazine Forum ID Section vendor name Products Phone (continued)

NOVLIB 1 Novell File Libs Novell New Uploads (Tech Files) 3 Novell File Libs Netware 2.x Specific (Tech Files) 4 Novell File Libs Netware 3.x Specific (Tech Files) 5 Novell File Libs Client/Shell Drivers (Tech Files) 7 Novell File Libs Btrieve/XQL (Tech Files) 11 Novell File Libs Tech Info/TMSPs (Tech Files) 13 Novell File Libs Other Patches/Driver (Tech Files) 14 Novell File Libs Independent Develop (Tech Files) 15 Novell File Libs Shareware/Demo (Tech Files) 16 Novell File Libs Public Domain (Tech Files) 17 Novell File Libs Other New Uploads (Tech Files) ORACLE 4 Oracle Oracle Card/Windows (415) 506-7000 4 Oracle ToolBook DLL (415) 506-7000 PCEO 5 Intel FaxIt for Windows (800) 438-4769 11 Intel Net Satisfaxtion (800) 438-4769 PCVENA 1 Button Ware Take Note (206) 454-0479 13 Foresight Resources Windows Drafix CAD (816) 891-1040 PCVENB 8 DAC Easy Main LAN for Windows (214) 248-0305 PCVENC 15 Beyond Beyond Mail for Windows (617) 621-0095 PCVEND 2 Artisoft LANtastic for Windows (602) 293-6363 8 Timeslips Time Sheet Pro/Windows (508) 768-6100 15 Bloc Publishing 3D Charts to Go (305) 445-0903 15 Bloc Publishing Wind-Ease (305) 445-0903 PCVENE 4 Farallon Apple Talk PC (510) 000-0000 SBSALDFOR 2 Aldus Pagemaker for Windows (206) 628-2320 3 Aldus Persuasion for Windows (206) 628-2320 4 Aldus Photo Styler for Windows (206) 628-2320 5 Aldus Free Hand for Windows (206) 628-2320 SPCFORUM 5 Software Publishing Pro Write Plus (415) 962-8910 8 Software Publishing Harvard Graphics/Win (415) 962-8910 9 Software Publishing Harvard Draw/Windows (415) 962-8910 14 Software Publishing Info Alliance/Windows (415) 962-8910 15 Software Publishing Superbase Support (415) 962-8910 16 Software Publishing Superbase 4 Adv (415) 962-8910 17 Software Publishing Superbase 4 Devel (415) 962-8910 SPINNAKER 2 Spinnaker Plus for Windows (617) 494-1200 11 Spinnaker PFS: Windows Works (617) 494-1200 SYMFORUM 4 Symantec On Target (408) 253-9600 11 Symantec Just Write (408) 253-9600 13 Symantec/Zortech C++ for Windows (408) 253-9600 VENTURA 4 Ventura Software Ventura Pub/Windows (800) 822-8221 14 Ventura Software Form Base (800) 822-8221 14 Ventura Software Ventura DB Publish (800) 822-8221 VIRUS FORU 2 McAfee Associates Windows Scan Virus Scan (000) 000-0000 WINADV 1 New Uploads 2 Microsoft Accessories 3 Microsoft Batch Files 4 Microsoft Comm Ports 5 Microsoft Enhanced Mode 6 Games 7 Microsoft Graphics/Video 8 Microsoft Memory Issues 9 Microsoft Networks 10 Microsoft Optimization 11 Windows Shareware 12 Windows Utilities

Windows Resource Kit Appendix A Windows Resource Directory 477

PC Magazine Forum ID Section vendor name Products Phone (continued)

WINADV, continued 13 The Soap Box 14 Microsoft Customer Support 15 Miscellaneous 17 Microsoft Dr. Watson Logs (Upload Area) WINAPB 1 Caseworks CASE:W (404) 399-6236 2 Corel Systems Corel Draw! (613) 728-8200 3 NBI Legacy (303) 444-5710 4 Owl International Guide (206) 747-3202 5 Chip Soft Turbo Tax for Windows (619) 453-8722 6 Whitewater Group Actor Professional (708) 328-3800 6 Whitewater Group Object Graphics (708) 328-3800 6 Whitewater Group Whitewater Res Tool (708) 328-3800 6 Whitewater Group WinTrieve (708) 328-3800 7 ZSoft Photo Finish (404) 428-0008 7 ZSoft Pub Paintbrush/Windows (404) 428-0008 7 ZSoft Pub Type Foundry (404) 428-0008 7 ZSoft Soft Type (404) 428-0008 8 WUGNET Windows Journal (215) 565-1681 8 WUGNET Windows Users Group Support 9 Kidasa Milestones (512) 282-1544 10 SoftCraft Soft Fonts (608) 257-3300 11 Softbridge Auto Test Facility (617) 576-2257 11 Softbridge Bridge Batch (617) 576-2257 11 Softbridge Bridge Tool Kit (617) 576-2257 12 Zenographics Import for Windows (714) 851-6352 12 Zenographics Super Print (714) 851-6352 13 Computer Present Color Lab (513) 281-3222 13 Computer Present Image Prep (513) 281-3222 14 WindowCraft Corp WindowCraft (617) 272-0999 15 Knowledge Garden Knowledge Pro/Windows (518) 766-3000 16 Delrina Technology PerForm Pro (416) 441-3676 16 Delrina Technology WinFax (416) 441-3676 17 Windows Corporate Forum (Members Only Area) (215) 565-1861 WINAPC 1 Matesys Object Script (415) 925-2900 1 Matesys Object Tel (415) 925-2900 1 Matesys Object View (415) 925-2900 1 Matesys Simple Windows (415) 925-2900 2 Bell Atlantic Thinx (708) 974-1210 3 The Stirling Group Dbx SHIELD (708) 307-9197 3 The Stirling Group Demo SHIELD (708) 307-9197 3 The Stirling Group Install SHIELD (708) 307-9197 3 The Stirling Group Log SHIELD (708) 307-9197 3 The Stirling Group Mem SHIELD (708) 307-9197 3 The Stirling Group Tbx SHIELD (708) 307-9197 4 Berkeley Systems After Dark/Windows (510) 540-5535 5 Glockenspiel C++ for Windows 6 Campbell Services On Time For Windows (313) 559-5955 7 Metz Software File Manager F/X (206) 869-6292 7 Metz Software Metz Shareware (206) 869-6292 8 Within Technologies Realizer (609) 273-9890 9 Abacus Becker Tools (800) 451-4319 9 Abacus No Mouse (800) 451-4319 9 Abacus Virus Secure (800) 451-4319 11 Saros Mezzanine (206) 646-1066 11 Saros Saros File Share (206) 646-1066

Windows Resource Kit 478 Part 7 References, Resources, and Appendixes

GEnie Windows Driver Library The Windows 800/638-9636 Technical Support Library The Windows Driver Library is for all users of Windows who own This service will help users who are Microsoft Roundtables peripheral devices not supported in either PC support professionals or M_505. the Windows retail package. who support Windows users in their organization. This Library provides The following are online Windows The WDL will include the Windows better and faster access to the infor- library services. These services are 3.1 compatible device drivers that are mation needed to solve Windows available by calling the numbers not included in the Windows 3.1 technical support problems. It will listed or by contacting the commer- retail box, including Printer, Display, also help you update and customize cial networks suggested. Network, Fastdisk and VDD and the Windows Resource Kits with up- Grabbers for the display drivers. All to-date technical information related drivers in the WDL are compatibility to specific applications, hardware tested by Microsoft. The WDL will devices, and networks. be updated regularly as new and improved drivers become available. The Windows Technical Support Library will be available by The WDL will be distributed on referencing the appropriate forums network services including on network services such as GEnie CompuServe, GEnie, ONLine, and CompuServe or free of charge by APCUG, and Microsoft PSS calling Microsoft PSS Download Download Service. The WDL is free Service. To have information faxed of charge when downloaded from or mailed call Microsoft Product these services. The WDL is also Support Services. available for a $20 fee from Microsoft Customer Service at 800/426-9400.

Windows Resource Kit Appendix A Windows Resource Directory 479

User Groups

The following is a list of some top Diablo Valley PC User Group Sacramento PC Users Group user groups. Although phone num- 1635 School Street, Suite 101 1661 Pebblewood Drive bers may be listed, these groups are Morago, CA 94556-1125 Sacramento, CA 95833 staffed by volunteers, and we suggest Newsletter:monthly Newsletter: monthly/Sacra Blue when possible that correspondence Windows SIG Windows SIG be directed to the address given. For Contact: Ronald Ogg Contact: Steve Friedman the most updated information about 510/376-7174 916/920-5573 user groups near you, call 800/426- 9400 to speak to a Microsoft operator Golden Gate PC SIG in Windows San Francisco PC Users Group who will give you the most recent PO Box 151696 455 Eddy St. #1109 address information. San Rafael, CA 94915-1696 San Francisco, CA 94109 Los Angeles/UCLA Computer Society Windows SIG United States 2629 Manhatten Ave. Suite 273 Contact: Carol Kramer Hermosa Beach, CA 90254 San Francisco Users Group Arizona Windows SIG 3145 Geary Blvd., Suite 155 Phoenix PC Users Group Contact: Tom Cox San Francisco, CA 94118 or 240 Chattanooga, #30 PO Box 35637 Los Angeles Windows Developers San Francisco, CA 94114 Phoenix, AZ 85069-5637 User Group Newsletter: monthly Windows SIG Microsoft Corporation Contact: Ray Moore 6701 Center Dr. #1300 Silicon Valley Computer Society 602/222-8511 Los Angeles, CA 90045 780 North 4th Street San Jose, CA 95112-5014 Windows SIG Tuscon Computer Society Newsletter: monthly PO Box 1489 Contact: Margaret Johnson Windows SIG Tuscon, AZ 85702 North Orange County Computer Newsletter: monthly Club/NOCC The Software Entrepreneurs’ Forum Windows SIG 5592 Danny Ave. PO Box 61031 Contact: Kevin Breslin Cypress, CA 90630 Palo Alto, CA 94306 Newsletter: monthly/Orange Bytes 602/571-7128 Windows SIG Contact: Jaunita Lockwood Contact: Fran Finnigan 714/761-2583 Arkansas 415/929-7386 Windows SIG Arkansas/Oklahoma PC User Group Windows Presentation Manager PO Box 853 Orange Coast IBM User Group Association Fort Smith, AR 72901 3021-B Harbor Blvd. 5201 Great American Parkway Costa Mesa, CA 92626 Santa Clara, CA 95054 Windows SIG or PO Box 6100-211 Contact: Techmart Executive Contact: Greg Disch Costa Mesa, CA 92628 408/562-6065 501/783-0293 Newsletter: monthly Arkansas Windows Developers Users Windows SIG Colorado Group Contact: Richard Villa Foxfire, Inc. Windows on the Rockies 714/841-6991 Box 198 PO Box 9929 Heindsville, AR 72738 Pasadena User Group Denver, CO 80209-0929 711 E. Walnut, Suite 306 Contact: Jack McKinley (303) 733-1277 California Pasadena, CA 91101 Newsletter:monthly/Prompt> Corporate Windows Council Contact: Steve Bass 1105 Colman, Ave. 818/795-2300 San Jose, CA 95108 BBS #: 818/332-6580 Contact: FMC Corporation 415/601-5000 Windows SIG

Windows Resource Kit 480 Part 7 References, Resources, and Appendixes

User Groups, continued The Widows SIG of the Chicago Michigan Computer Society Central Michigan Windows User District of Columbia 638 N. Stephen Dr. Palatine, IL 60067 Group Capital PC Users Group Contact: Ray Elseth 2356 Science Parkway, Suite 100 Washington, DC 708/705-9721 Okemos, MI 48864 Contact: Stewart Nutter Windows/Presentation Manager SIG 517/3470-800 Contact: Charles Kelly, Rod Wright Indiana Windows Users Group Network Indianapolis Computer Society Pentagon PC User Group 6934 W. Fort St. PO Box 2532 PO Box 47047 Detroit, MI 48209 The Pentagon Indianapolis, IN 46205 Washington, DC 20050-7046 or 6135 N. Meridan Street Windows SIG Newsletter: The Review Indianapolis, IN 46208 Contact: Ann Stanzel 317/251-2003 Florida Indiana/Kentucky PC Users Group Minnesota Alachua County Computer Users PO Box 3564 Twin City PC/TCPC Group Louisville, KY 40201 5701 Normandale Blvd. Rt 1 Box 200 Newsletter: monthly Edina, MN 55424 Newberry, FL 32669 Windows SIG Windows SIG Newsletter:monthly/Gator Bytes Contact: Jim Travelstead Contact: Tim Breen Windows SIG 502/636-3361 612/377-7317 Pinellas IBM-PC User Group 5100 Dover Street NE Kentucky Missouri St. Petersburg, FL 33703 Indiana/Kentucky PC Users Group St. Louis User Group Windows SIG PO Box 3564 18 Covington Meadows Contact: Dick Kellerman Louisville, KY 40201 St. Louis, MO 63132 813/525-0989 Newsletter: monthly Newsletter: every other month Windows SIG 314/458-9604 Georgia Contact: Jim Travelstead New Jersey Atlanta Windows User Group 502/636-3361 PO Box 28788 Microcomputer Management Atlanta, GA 30358 Maryland Association/MMA Capital PC Users Group PO Box 4615 Illinois 51 Monroe Street, Plaza East 2 Warren, NJ 07060 Newsletter: TBA Chicago Area Microcomputer Rockville, MD 20850 Professionals/CAMP Newsletter: monthly PC User Group/Amateur Computer 950 Skokie Blvd., Suite 205 Windows SIG Group of New Jersey Northbrook, IL 60062 Contact: Dan Schnal Country Lights Villa #121 Bensalem, PA 19020 Chicago Computer Society Contact: Bob Todd Massachusetts PO Box 8681 215/752-4604 Chicago, IL 60680 Boston Computer Society (BCS) Windows SIG or 2849 Arlington Ave. 188 Needham Street Highland Park, IL 60035 Newton, MA 02164 Newsletter: monthly 617/235-9505 Guidance for Users of Integrated Windows SIG Data Processing Equipment/GUIDE 111 E. Wacker Drive, Suite 600 Chicago, IL 60606

Windows Resource Kit Appendix A Windows Resource Directory 481

User Groups, continued Oregon North Texas PC User Group PO Box 780066 Portland PC Club New York Dallas, TX 75378-0066 921 SW Morrison, Suite 529 Newsletter: monthly/ Buffalo IBM-PC User Group Portland, OR 97205 N.Texas PC News (BIBMUG) Newsletter: monthly/Silicone Forest 214/746-4699 PO Box 609 Gazette Amhurst, NY 14226-0609 Windows SIG Windows SIG Contact: James Dunn or 3380 Sheridan Dr., Suite 422 Contact: Mark Walsh Columbus, OH 43209 503/284-6718 Newsletter: monthly Utah Windows SIG Pennsylvania Utah Blue Chips PO Box 510811 New York PC User Group/NYPC National Windows User Group Salt Lake City, UT 84151 40 Wall St., Suite 2124 Network or 9296 S. Greenwood New York, NY 10005-1301 PO Box 1967 Sandy, UT 84070 Newsletter: monthly/NYPC Media, PA 19063 Newsletter: monthly Contact: Howard Sobel Windows SIG 215/565-1861 Contact: Nancy Thalblum Washington 212/548-5868 Philadelphia Area PC Users Group Pacific NW PC Users Group c/o La Salle University Word for Windows 1925 7th Avenue Box 312 Business Users Group Seattle, WA 98101 Philadelphia, PA 1914 420 Lexington Ave., Suite 640 Newsletter: monthly Newsletter: monthly/DATA BUS New York, NY 10170 Windows SIG Windows SIG Contact: Patrick Long Contact: Jack Kramer Ohio 206/789-0087 Cincinnati PC Users Group Texas PO Box 3097 Wisconsin Cincinnati, OH 45201 HAL-PC (Houston Area League of Madison PC Users Group or 7822 Eustic Court PC Users) Headquarters PO Box 2598 Cincinnati, OH 45236 1200 Post Oak, Suite 106 Madison, WI 53701-2598 Newsletter: monthly Houston, TX 77056 608/255-1205 713/623-4425 Windows SIG Newsletter: WinApps Solution Contact: Darrel Booth Canada 513/745-9356 Windows Excel/DBMS SIG Contact: Ken Penrod Vancouver Windows User Group Columbus Computer Society 713/651-1276 210-1090 W. Pendor Street PO Box 1556 Vancouver, BC V6E 2N7 Columbus, OH 43216 Windows SIG Contact: Ron Usher Newsletter: monthly Contact: Larry Sands 713/432-1000 WUGNET Toronto Windows SIG PO Box 95 Streetsville, Mississauga Contact: Bruce Hotte Windows Developers SIG Ontario, Canada L5 M2B7 Contact: Richard Bermudez Contact: Don Roy Oklahoma 713/681-2102 Arkansas/Oklahoma PC User Group Windows Publishing SIG United Kingdom PO Box 853 Contact: Larry Sands The Windows Form (Softtech Fort Smith, AR 72901 713/432-1000 Consultants Ltd.) Windows SIG Word for Windows SIG Charles Street Contact: Greg Disch Contact: Charles Barnhart Windsor SL4 5DS, United Kingdom 501/783-0293 713/792-4802 Windows Users Group Enterprise House Carlton Road Workshop, Notts S81 7QF United Kingdom

Windows Resource Kit 482 Part 7 References, Resources, and Appendixes

Hardware Support

Hardware manufacturers also offer Computer Sales Professionals, LTD Laser support for Windows running on 201/865-8870 708/540-5022 their hardware. Call your hardware manufacturers for assistance at the Corporate Software Leading Edge appropriate numbers listed below. 800/677-4003 508/836-4800 ALR Cube Computer Level IV 714/581-6770 914/592-8282 800/589-5848 Acer Technologies Cumulus Logitech, Inc. 800/637-7000 216/464-2211 510/795-8501 or 510/795-8754 Actech Danjen 703/641-1223 518/377-3377 MTD Data Services (dba Bear Computer) Alphacom International Data General Corporation Personal 206/869-5900 510/490-1669 Computers 800/DGHELPS Management Advisory Software Ares Microdevelopment 800/446-1778 800/322-3200 Dell 800/624-9896 Master Computers Argent Technologies 206/365-1156 802/288-1238 Digital Equipment Corporation 800/DIGITAL Maxum Systems Ariel 718/643-3385 800/552-7435 DTK 818/810-88880 Memorex-Telex AST Research, Inc. 800/522-0822 714/727-4141 Entertainment Marketing 713/995-4433 Mitsubishi AT&T 800/344-6352 800/922-0354 Epson 800/992-8911 NCR Austin 800/262-7782 800/752-4141 Ergo 800/633-1925 NEC Automated Computer Tech 800/388-8888 800/521-9237 Everex Systems 510/498-4411 The Network Connection Bell Computer 800/327-4853 818/909-3501 Gateway 2000 800/232-2000 Northern Computer Systems Caliber Computer 612/934-8856 408/942-1220 Goldstar Technology 408/432-1331 Northgate Comark (dba USA Flex) 800/446-5037 800/441-5416 Hauppauge 516/434-3197 PC Craft Compaq Computer Corp. 714/256-5023 800/231-0900 Hertz Computer 212/684-4141 Packard Bell Compton Multimedia Publishing 800/733-4411 Group Hewlett-Packard 415/597-5555 800/858-8867 CompuAdd (PC Source) Hyundai 800/999-9901 800/234-3553 Computer Marketing Corp. IBM 612/894-7150 800/426-3333

Windows Resource Kit Appendix A Windows Resource Directory 483

Hardware Support, continued Reference Materials

Phoenix 617/551-4100 Books Running Windows 3.1 Positive Support Microsoft Press 800/252-6345 Introductory Books Craig Stinson 10 Minute Guide to Windows 3 $27.95 ($37.95 Canada) Samsung ISBN 1-55615-373-2 408/434-5479 SAMS Doug Sabotin and Katherine Murray, Tutorial for all users. Sysorex Information Systems 1991 Simply Windows 703/273-9200 Tutorial for novice users. Osborne McGraw-Hill Tandon Support 10 Minute Guide to Windows 3.1 Mary Campbell 800/487-8324 SAMS Introduction for novice users. Katherine Murray and Doug Sabotin Tandy Using Windows: New Ed. Tutorial for novice users. 817/878-6875 Que Pending software release Ron Person and Karen Rose, 1991 Texas Instruments ABCs of Windows 3.0 Introduction to Windows for novices. 512/250-7407 Sybex Windows 3 QuickStart Toshiba Kris Jamsa, 1990 Que 800/999-4273 Tutorial for novice users. Ron Person and Karen Rose US Micro Express The Best Book of Introduction to Windows for novices. 206/462-1011 Microsoft Windows 3 Windows 3.0 Made Easy SAMS Ultra-Comp Osborne McGraw-Hill Carl Townsend, 1991 314/298-1998 Tom Sheldon, 1990 Tutorial/reference for all users. Teaches novices to use Windows. Unisys The First Book of 800/328-0440 x03852 Windows 3.0 Quick Reference Microsoft Windows 3 Que Wang SAMS Tutorial for all users. 800/253-3932 Jack Nimersheim, 1991 Tutorial/reference for novice users. Using Windows 3.1 Wyse Que 408/435-2770 The First Book of Windows 3.1, Ron Person and Karen Rose 2nd Ed. Introduction to Windows 3.1 for Xycom SAMS novices. Pending software release 313/429-4971 Jack Nimmersheim Windows 3.1 Companion Zenith Tutorial/reference for novice users. Microsoft Press For Windows/MSDOS on Zenith Pending software release The Cobb Group hardware, contact your local Zenith Getting Started With Windows 3.1 $27.95 ($37.95 Canada) dealer Microsoft Press ISBN 1-55615-372-4 Zeos Russell Borland Step-by-step tutorial for novice users. 800/228-5390 $19.95 ($27.95 Canada) ISBN 1-55615-472-0 Windows 3.1 Made Easy Numbers for manufacturers largely Tutorial for novice users. Osborne McGraw-Hill provided courtesy of WUGNET and Tom Sheldon, 1992 may be found in Volume 1, Number Learning and Running Windows 3.1 Tips and tricks for all users. 5 of the Windows Journal. Microsoft Press Craig Stinson Windows 3.1 QuickStart $39.95 ($54.95 Canada) Que ISBN 1-55615-431-3 Ron Person and Karen Rose Training guide for all users; includes Introduction to Windows 3.1 for software. novices. Pending software release Mastering Windows 3.0 Sybex Robert Cowart, 1990 Tutorial for intermediate users.

Windows Resource Kit 484 Part 7 References, Resources, and Appendixes

Tips and Tricks Reference Books Programming Books

1-800-H-E-L-P With Windows 3.1 Using Microsoft Windows 3 Developing Windows Applications Carl Townsend Que with Microsoft SDK SAMS Ron Person and Karen Rose, 1991 SAMS Reference guide for all users. Tips and tricks for all users. Brent E. Rector, 1991 Pending software release For novice to intermediate Windows 3.0 On Command programmers. Concise Guide to Microsoft Windows New Riders Publishing 3.1 1991 The Microsoft Guide to Designing Microsoft Press Reference guide for all users. the User Interface for Windows 3.1- Kris Jamsa Based Applications $12.95 ($17.95 Canada) Windows 3.0 Secrets Microsoft Press ISBN 1-55615-470-4 IDG Books Microsoft Corporation Reference for intermediate users. Brian Livingston $27.95 ($37.95 Canada) Tips and tricks for all users. ISBN 1-55615-384-8 Easy Windows Reference guide for all Windows Que Windows 3.0: programmers. Shelley O’Hara The Complete Reference Reference guide for novice users. Osborne McGraw-Hill Microsoft Visual Basic Workshop Tom Sheldon, 1991 Microsoft Press Easy Windows, 3.1 Edition Reference guide for all users. John Clark Craig Que $34.95 ($44.95 Canada) Shelley O’Hara Windows 3.1 On Command ISBN 1-55615-386-4 Reference guide for novice and New Riders Publishing Book-and-software package for intermediate users. 1992; pending software release programmers. Pending software release Reference guide for all users. Microsoft Win32 Applications Inside Windows 3.1 Windows 3.1 Quick Reference Programming Interface: The New Riders Publishing Que Programmer’s Reference, Vol. 1 & 2 1992; pending software release. Que Development Group Microsoft Press Tutorial and references for all users. Reference guide for all users. Microsoft Corporation Pending software release Instant Reference 3.0 $45.00 ($60.00 Canada), each volume Sybex Windows 3.1 Revealed Special Offer: $70.00 for both Marshall Moseley, 1990 SAMS ISBN 1-55615-433-X Reference guide for all users. Barry Sosinksy and Robert Mullin Complete reference for developers. For intermediate and advanced users. Microsoft Windows 3 Developer’s Maximizing Windows 3 Pending software release New Riders Publishing Workshop Jim Boyce, 1991 Windows 3.1: Microsoft Press Tips and tricks; customization The Complete Reference Richard Wilton techniques for more advanced users. Osborne McGraw-Hill $24.95 ($32.95 Canada) Tom Sheldon, April 1992 ISBN 1-55615-244-2 Maximizing Windows 3.1 Reference guide for all users. Reference for experienced New Riders Publishing programmers. Jim Boyce, 1992; pending software Windows: The Pocket Reference release. Tips and tricks for more Osborne McGraw-Hill Microsoft Windows 3.1 advanced users. Allen Wyatt, April 1992 Programmer’s Reference Library Quick reference for all users. These references are a complete Tricks of the Windows 3.1 Masters reference for serious Windows Windows Tips and Techniques SAMS programmers. This six-book series Mastering Computers, Inc. Ed Tiley is the official documentation of the Thomas Graunke, 1990 For intermediate to advanced users. Microsoft Windows 3.1 Software Tips for intermediate to advanced Pending software release Development Kit (SDK) and is users. Optimizing to troubleshooting. Upgrading to Windows 3.1 included with that software. Que Que Development Group Reference guide for all users. Pending software release

Windows Resource Kit Appendix A Windows Resource Directory 485

Programming Books, continued Microsoft Windows Multimedia Windows 3.1 Power Tools: For Programmer’s Reference Windows 3.0 and 3.1, 2nd Ed. Microsoft Windows 3.1 Guide to Microsoft Press Bantam Computer Books Programming Microsoft Corporation The LeBlond Group, April 1992 Microsoft Press $27.95 ($36.95 Canada) For intermediate to advanced Microsoft Corporation ISBN 1-55615-389-9 Windows programmers. ISBN 1-55615-452-6 Available Summer 1992 Microsoft Windows Multimedia Windows Programmer’s Reference Authoring and Tools Guide Que Microsoft Windows 3.1 Microsoft Press James McCord, 1991 Programmer’s Reference Microsoft Corporation For experienced Windows Vol. 1: Overview $24.95 ($32.95 Canada) programmers. Microsoft Press ISBN 1-55615-391-0 Microsoft Corporation Windows 3.1 Programmer’s ISBN 1-55615-453-4 Microsoft Windows for Pen Reference Computing Programmer’s Reference Que Microsoft Windows 3.1 Microsoft Press James McCord Programmer’s Reference Microsoft Corporation Reference guide for experienced Vol. 2: Functions $24.95 ($34.95 Canada) Windows programmers. Microsoft Press ISBN 1-55615-469-0 Pending software release Microsoft Corporation Mini tutorial and complete reference Windows Programming: ISBN 1-55615-463-1 for programmers. An Introduction Microsoft Windows 3.1 The Programmer’s PC Sourcebook , Osborne McGraw-Hill Programmer’s Reference 2nd Ed. William Murray, 1990 Vol. 3: Messages, Structures, Macros Microsoft Press For novice Windows programmers. Microsoft Press Thom Hogan Microsoft Corporation $39.95 ($54.95 Canada) Miscellaneous ISBN 1-55615-464-X ISBN 1-55615-391-X Introduction to Microsoft Windows 3.1 Reference tables for programmers. Microsoft Windows 3.0 Programmer’s Reference Programming Windows, 2nd Ed. Computer Consultants International, Vol. 4: Resources Microsoft Press 1990 Microsoft Press Charles Petzold Training manual for instructors and Microsoft Corporation $29.95 ($39.95 Canada) beginning students. Call 604/463- ISBN 1-55615-494-1 ISBN 1-55615-264-7 7510 for the nearest reseller. Microsoft Windows 3.1 Reference for programmers. Moving to Windows Programming Tools Available Summer, 1992 HDC (available through Mastering Microsoft Press Programming in Windows: New Ed. Computers), 1991 Microsoft Corporation Que Examples in reducing standardization ISBN 1-55615-454-2 Tim Farrell and Runnoe Connally, costs, and case studies from corporations standardizing in The Microsoft Windows Multimedia 1991 Windows. Programmer’s Reference Library For all Windows programmers. For developers who want to add a Programming in Windows 3.1 Windows 3.1 Networking high level of sound, music, audio, Que New Riders Publishing and other multimedia elements to Tim Farrell and Runnoe Connally 1992; pending software release. their programs. These three volumes Tips and techniques for “How to” guide for networking in are the official Microsoft documen- programmers. Windows. tation for the Microsoft Multimedia Pending software release Windows Shopper’s Guide Development Kit, and are included WhiteFox Communications, Inc. with that software product. Windows 3: A Developer’s Guide M & T Books PO Box 7125 Microsoft Windows Multimedia Jeffrey M. Richter, 1991 Beaverton, OR 97007-9938 Programmer’s Workbook For experienced Windows users. 800/669-5612; 503/645-8642 (fax) Microsoft Press A catalog for Windows applications Microsoft Corporation and services. $22.95 ($29.95 Canada) ISBN 1-55615-390-2

Windows Resource Kit 486 Part 7 References, Resources, and Appendixes

Publishers’ Numbers Newsletters and Magazines Bantam Books 800/347-7828 ACKnowledge, The Windows Letter Howard W. Sams & Co. (SAMS) ACKnowledge Press and the View, The WPMA Newsletter 317/573-2500 Windows Technology Group Windows and Presentation Manager 800/448-3804 (fax) 144 Talmadge Road Association Mendham, NJ 07945 5201 Great American Pkwy. IDG Books 201/543-2273; 201/543-6033 Ste. 320 800/282-6657 Contact: Carole Patton Santa Clara, CA 95054 Mastering Computers, Inc. Interviews with key Windows 408/562-6065; 408/562-6068 602/998-7500 people, Microsoft strategy, and a Contact: Holden Aust watch on Windows applications. Product release information, relevant Microsoft Press current events and a focus on com- For Windows Only 800/MSPRESS munication between developers and PJM Communications corporate users. New Riders Publishing (NRP) PO Box 6172 317/573-2500 Burbank, CA 91510 Windows Flash 317/573-2500 818/563-4285 or 800/248-4396 Corporate Software Osborne McGraw-Hill 818/955-9832 (fax) 275 Dan Road 510/548-2805 Tips and tricks for Windows. Canton, MA 02021 617/821-4500; 800/677-4000 ICON Que Corporation A bulletin covering fast breaking International GUI Group 317/573-2500 news, issues, and developments with PO Box 20150 800/448-3804 (fax) Windows. Houston, TX 77225-0150 Sybex 713/432-1000 Windows Journal (formerly 800/227-2346 Contact: Larry Sands WUGNET Journal) BBS # to be established WUGNET Publications, Inc. WhiteFox Communications CompuServe ID# 71630,407 PO Box 1967 503/629-5612 Tips and tricks, events, new product Media, PA 19063 information. 215/565-1861 Contact: Joel Diamond Inside Microsoft Windows CompuServe ID: 76702,1023 The Cobb Group Technical resource for Windows Ziff Communications users and developers. Tips and tricks, 9420 Bunsen Parkway, Suite 300 new product information. Louisville, KY 40220 800/223-8720 Windows Magazine Tips and tricks for Windows. CMP Publications, Inc. 600 Community Dr. Microsoft Systems Journal Manhasset, NY 11030 Microsoft 516/562-5370 PO Box 1903 Circulation: Kathy Shay Marion, OH 43305 New product news, Windows 800/669-1002 or 614/382-3322 strategy, tips and tricks, events. Tips and tricks, questions and answers for Microsoft systems Windows Watcher products. CompuThink 15127 NE 24th, Suite 344 The Graunke Report: Redmond, WA 98052-5530 Windows Tips and Tricks 206/881-7354 Mastering Computers Contact: Lori White, Circ. Man. 11000 North Scottsdale Rd., Ste. 175 CompuServe ID: 71337,2052 Scottsdale, AZ 85254 News watch, industry watch, strategy 602/998-7500 information, new products, Windows Contact: Lesa Harpole marketing, events.

Windows Resource Kit