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Vyrocni-Zprava-2012 20 annual reportp STUDENT AGENCY s.r.o. SA GROUP GROUP STUDENT AGENCY holding, a.s. 101000 % 98 % 100 % ORBIX,ORBIX, s. r. o. STUDENT AGENCY,AGENCY, s. r. o. DPL real,real, s. r. o. 100 % 100 % RegioJetRegioJet a. s. v ČR RegioJetRegioJet a. s. v SR 20 % 80 % 80 % 20 % STUDENTSTUDENT AGENCY,AGENCY, s. r. o. ORBIX,ORBIX, s. r. o. Slovensko SlovenskoSlovensko Vážení partneři, si tak udržujeme pozici největšího prodejce obrat skupiny STUDENT AGENCY holding, letenek na českém trhu a jednoho ze dvou a.s. poprvé překročil 6 miliard korun. největších na trhu slovenském. Během I to je dokladem rostoucí oblíbenosti roku 2012 jsme ještě více rozšířili už nadstandardních a hlavně ucelených služeb tak bezkonkurenční nabídku jak letenek zákazníkům v oblasti dopravy, cestování, nízkonákladových dopravců, tak letenek vzdělávání a volného času. Rok 2012 opět v segmentu business a fi rst class třídy. potvrdil oblibu produktů STUDENT AGENCY. Prodej zájezdů prostřednictvím portálu Na železniční trať Praha–Ostrava–Třinec Dovolená.cz během roku 2012 výrazně Radim Jančura jsme jako první soukromý dopravce přinesli stoupl. Portál Dovolená.cz byl v roce 2012 majitel skupiny STUDENT AGENCY/ zcela nové služby cestujícím a rok 2012 jediným produktem na internetu propojující Owner of the STUDENT AGENCY Group znamená první ucelený a stabilizovaný rok nabídku českých a německých cestovních [email protected] železničního provozu společnosti RegioJet. kanceláří. Rozšířili jsme také nabídku Zákazníci si zvykli na bezplatný servis, dovolenkových destinací. Za úspěchem příjemný personál a na ně orientovaný portálu Dovolená.cz v roce 2012 byl také přístup, na který byli před tím zvyklí pouze kvalitní servis značky STUDENT AGENCY nárůst počtu přepravených cestujících ve z autobusů STUDENT AGENCY. Po celý rok a bezplatné doprovodné služby, například vnitrostátní i mezinárodní přepravě. 2012 narůstal jejich počet a koncem roku doprava na zahraniční letiště žlutými jsme přepravovali již 30 tisíc klientů týdně. autobusy nebo výhodné parkování na Jazykové, studijní, pracovní a au letišti v Praze. V oblasti prodeje zájezdů pair pobyty v zahraničí jsou stálicí Od března 2012 úspěšně provozujeme prostřednictvím portálu Dovolená.cz v naší nabídce od samého počátku železniční spojení mezi Bratislavou, jsme tak opět jednou ze dvou největších STUDENT AGENCY. I přesto jsme v roce Dunajskou Stredou a Komárnem cestovních agentur v České republice. 2012 přinesli klientům řadu novinek. v závazku veřejné služby. Vstup V průběhu roku jsme představili zcela soukromého dopravce RegioJet na tuto V dálkové osobní autobusové dopravě nové jazykové programy pro studenty trať dokládá rekordní, dvojnásobný nárůst jsme stále největším a nejluxusnějším a dospělé v atraktivních destinacích, cestujících. Jako první soukromý železniční soukromým dopravcem, což dokládá rozšířili jsme nabídku studijních programů dopravce na Slovensku jsme cestujícím i nárůst počtu cestujících a otevírání ve Velké Británii a USA. Nárůst jsme nabídli moderní klimatizované vlaky, nových autobusových spojů. V roce zaznamenali v oblasti pracovních a au nadstandardní bezplatný servis, příjemný 2012 jsme otevřeli nové spojení Prahy pair pobytů v zahraničí. Za rok 2012 jsme personál a uživatelsky příjemný rezervační s Karlovými Vary, Sokolovem a Chebem. zprostředkovali o 10 % více au pair a o 11 % systém. Neustále obnovujeme a rozšiřujeme naši více pracovních pobytů. Skupina STUDENT AGENCY si i nadále vede fl otilu luxusních žlutých autobusů včetně velice dobře také v ostatních divizích své nejmodernějších autobusů konceptu Díky našim zákazníkům, kteří vyhledávají činnosti. FUN&RELAX s individuální palubní audio- naše služby, byl rok 2012 pro STUDENT V oblasti online prodeje letenek jsme video zábavou. V roce 2012 jsme koupili 20 AGENCY opět úspěšný. zaznamenali další nárůst prodeje a i nadále nových autobusů. Zaznamenali jsme další Dear partners, systems. In 2012, we bought 20 new buses. For the fi rst time, the turnover of the In the area of online sales of fl ights, we We recorded a further increase in the STUDENT AGENCY group exceeded 6 billion registered a further increase of sales and number of transported passengers, both Czech crowns. This is further evidence of the thus, we remain the leading seller of fl ights domestically and internationally. continuously growing popularity of above- on the Czech market and one of the two standard and, mainly, integrated customer biggest leading sellers on the market in STUDENT AGENCY, from the beginning, services in the area of transportation, Slovakia. During 2012, we further expanded has also offered language, study, business travel, edifi cation and free time. The year our unrivalled offer of low-cost airline fl ights and au-pair stays abroad. Nevertheless, 2012 reaffi rmed the popularity of STUDENT as well as business and fi rst-class tickets. we continued to introduce a number of AGENCY products. novelties for our clients in 2012. Over the Sale of tours via the portal Dovolena.cz course of the year, we introduced new As the fi rst private transporter, we brought signifi cantly increased in 2012. In 2012, language programs for students and adults new services to passengers on the railway the Dovolena.cz portal was the only Internet in attractive destinations and expanded line of Prague-Ostrava-Třinec and, for the product connecting offers by Czech and our offer of study programs in the United company RegioJet, 2012 represents the German travel agencies. We also expanded Kingdom and the United States. An increase fi rst integrated and stabilized year of railway the offer of holiday destinations. The portal was recorded in the area of business and transportation. Customers got used to free- Dovolena.cz was also successful thanks to au-pair stays abroad. In 2012, we have of-charge services, pleasant staff and the the high-quality services of Student Agency intermediated 10% more au-pair and 11% customer-oriented approach they knew only and free-of-charge accompanying services more business stays than in 2011. 2012 from Student Agency buses. During 2012, such as transport to a foreign airport by was simply successful again for STUDENT the number of customers increased, and by yellow buses or valuable parking at Prague AGENCY thanks to our services and the the end of the year, we transported 30,000 Airport. In the area of tour sales via the customers who seek and want them. clients weekly. portal Dovolena.cz, we are, again, among the two leading travel agencies in the Czech As of March 2012, we successfully began Republic. operating a train connection between Bratislava, Dunajská Streda and Komárno In the area of long-distance bus for the public. The entrance of the private transportation, we still remain the biggest transporter RegioJet on this route is and most luxurious private transport accompanied by a record-breaking double company; this fact is also documented increase in passengers. As the fi rst railway by an increase of passenger quantity and transporter in Slovakia, we offered modern, opening of new bus connections. In 2012, air-conditioned trains, above-standard free- we opened a new connection between of-charge services, pleasant staff and a user- Prague and Karlovy Vary, Sokolov and Cheb. friendly booking system for passengers. We continuously renew and expand our fl eet of luxurious yellow buses including the most The STUDENT AGENCY group is also very modern FUN&RELAX buses with individual successful in other divisions of its activities. onboard audio and video entertainment půpůvodněvodně ururčenyčeenny primárně studentstudentům,ům, I nadnadáleále posilujeme a udržujeme pozici z totohohoh trochutrochu neobvneobvyklýyklý název, kterýkterý je ale nenejvětšíhojvětšího prodejceprodejce letenek na trhu. dnes, poo dvacetidvaceti letech činnosti,činnosti, velice Neustále rozšiřujeme nabídku dopravcdopravců,ů, dobřdobřee zavedený.zzavedený. Nejprve šlo o aagenturugenturu aaťť už nízkonákladovýchnízkonákladových nebo standardních značkaznačka zpzprostředkujícírostředkující au pairpair popobytybyty v zahraničzahraničí,í, a ccílovýchílových destinacdestinací.í. I tuto pozicipozici si fi rma popostupněstupně ppřibylyřibyly další jazykové,jazykové, studijnístudijní udržuje dodnes. STUDENTSTUDENT AAGENCYGENCY a prpracovníacovní pprogramy.rogramy. NNyníyní si mohou všichnivšichni,, jeje od začzačátkuátku ttedyedy děti, mládež i dospělí vybírat z nabídkynabídky V roce 2010 jsme také vstoupili na trh se studia deseti světovsvětovýchých jajazykůzyků ve více než zázájezdyjezdy a dovolenými.dovolenými. Unikátní webové spojenaspojena s ttřicetiřiceti zemíchzemích.. řešení online prodeprodejeje zájezdůzájezdů přes portál Dovolena.cz přináší lidem v České republicrepublicee RadimemRadimem JančurouJančurou V roce 2002 bbylayla založena sesterská nenejširšíjširší nabídku za bezkonkurenčně nejnižšínejnižší spspolečnostolečnost ORBIX,ORBIX, která se zaměřujezaměřuje na cecenyny na trhu. SkupinaSkupinna STUDSTUDENTENNT AGENCYAGENCYC ppůsobíůsobí v ČČeskéeské služslužbyby pproro fi remnremníí klientelu. repurepublicebllice a na SlovenskuSlovensku jižjiž 20 let. PůsobeníPůsobení Od roku 2009 jjsmesme licencovanlicencovanýmým osobnímosobním SSTUDENTTUDENT AAGENCYGENCY je oodd zzazačátkučátku spojenspojenéé V roce 2004 STUDENT AGENCY způsobilazpůsobila železničním dopravcem v ČČeskéeské republice se zakzakladatelemladatelem fi rmy, RadRadimemimem JanJančurou,čurou, rrevolucievoluci v oblasti dálkovédálkové autobusovautobusovéé prostřednictvprostřednictvímím dceřindceřinéé společnosti kterkterýý
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