Tucson Parks and Recreation Department National Accreditation Self-Assessment Workbook
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Tucson Parks and Recreation Department National Accreditation Self-Assessment Workbook Commission for Accreditation for Park and Recreation Agencies (CAPRA) National Recreation and Parks Association (NRPA) CITY OF TUCSON PARKS AND RECREATION DEPARTMENT 900 S. RANDOLPH WAY TUCSON, ARIZONA 85716 FRED H. GRAY, JR., DIRECTOR 520-791-4225 [email protected] HTTP://WWW.TUCSONAZ.GOV/PARKSANDREC/ MARCH 2, 2010 TABLE OF CONTENTS Table of Contents.............................................................i 3.4 Process for Public Information, Community Foreword ....................................................................... iii Relations, Marketing ..........................................38 Agency Profile .................................................................v 3.4.1 Public Information Statement ............................40 3.4.1.1 Public Information & Community Relations 1.0 Agency Authority, Role and Responsibility .......1 Responsibility.....................................................41 1.1 Source of Authority ...............................................1 3.4.2 Community Relations Plan ................................42 1.1.1 Public Authority/Policy Body ...............................1 3.4.3 Marketing Plan ..................................................43 1.1.2 Citizen advisory boards/committees ......................2 3.4.3.1 Marketing Position Responsibility .....................44 1.1.3 Responsibilities of Approving Authority, Chief 3.5 Management Information Systems .....................44 Administrator, and Staff ........................................2 3.5.1 Application of Technology ................................45 1.2 Jurisdiction ............................................................2 3.6 Records Management Policy and Procedure .....45 1.3 Mission ..................................................................3 3.6.1 Records Disaster Mitigation and Recovery .......46 1.3.1 Agency Goals and Objectives ............................... 3 1.3.2 Personnel Involvement ..........................................3 4.0 Human Resources............................................ 47 1.4 Policies, Rules and Regulations, and Operational 4.1 Personnel Policies and Procedures Manual ........47 Procedures .............................................................4 4.1.1 Code of Ethics ...................................................47 1.4.1 Policy Manual .......................................................5 4.1.2 Recruitment Process ..........................................48 1.5 Agency Relationships ............................................5 4.1.3 Equal Employment Opportunity and Workforce 1.5.1 Operational Coordination and Cooperation Diversity ............................................................48 Agreements............................................................ 6 4.1.4 Selection Process ...............................................49 4.1.5 Background Investigation ..................................50 2.0 Planning ................................................................8 4.1.6 Employee Benefits .............................................50 2.1 Overall Planning Function within Agency .............8 4.1.7 Supervision ........................................................51 2.2 Involvement in Local Planning ............................11 4.1.8 Compensation ....................................................53 2.3 Planning with Regional, State, Federal and Non- 4.1.9 Performance Evaluation .....................................53 government Agencies ..........................................14 4.1.10 Promotion ..........................................................54 2.4 Comprehensive Plan ............................................16 4.1.11 Disciplinary System ...........................................55 2.4.1 Trends Analysis ...................................................17 4.1.12 Grievance Procedures ........................................56 2.4.2 Community Assessment ......................................19 4.1.13 Termination and End of Employment ................56 2.4.3 Community Inventory ..........................................20 4.2 Staff Qualifications ............................................57 2.4.4 Needs Index .........................................................21 4.3 Job Analysis and Job Descriptions ....................57 2.5 Feasibility Studies ...............................................22 4.4 Chief Administrator ...........................................58 2.6 Strategic Plan ......................................................23 4.5 Physical Examination ........................................58 2.7 Site Plans .............................................................24 4.5.1 Workforce Health and Wellness ........................58 2.8 Historical, Cultural and Natural Resource 4.6 Orientation Program ..........................................59 Management Plan ................................................25 4.6.1 In-Service Training Function .............................60 2.9 Community Involvement .....................................29 4.6.2 Employee Development .....................................61 4.6.3 Succession Planning ..........................................61 3.0 Organization and Administration.................... 30 4.6.4 Professional Organization Membership .............62 3.1 Organizational Structure ......................................30 4.7 Volunteer Management ......................................64 3.1.1 Statement of Purpose for Each Organizational 4.7.1 Utilization of Volunteers ...................................64 Component ..........................................................31 4.7.2 Recruitment, Selection, Orientation, Training, 3.2 Administrative Policies and Procedures ..............33 & Retention .......................................................66 3.2.1 Administrative Offices ........................................34 4.7.3 Supervision and Evaluation ...............................66 3.2.2 Support Services ..................................................34 4.7.4 Recognition ........................................................67 3.3 Communication System .......................................36 4.7.5 Liability Coverage .............................................67 4.8 Consultants and Contract Employees ................67 i 5.0 Financial Management.....................................69 7.11 Capital Asset Depreciation and Replacement ..114 5.1 Fiscal Policy ......................................................69 5.1.1 Fees and Charges ...............................................69 8.0 Public Safety, Law Enforcement and 5.1.2 Acceptance of Gifts and Donations ...................70 Security............................................................116 5.1.3 Governmental Grants .........................................70 8.1 Laws and Ordinances .......................................116 5.1.4 Private, Corporate, and Non-Profit Support ......71 8.2 Authority to Enforce Laws by Law Enforcement 5.2 Fiscal Management Procedures .........................72 Officers ............................................................116 5.2.1 Authority and Responsibility for Financial 8.3 Law Enforcement Officer Training ..................116 Management ......................................................73 8.4 Public Safety and Law Enforcement Role of 5.2.2 Purchasing Procedures .......................................74 Agency Staff .....................................................117 5.2.2.1 Emergency Purchase Procedures .......................74 8.4.1 Staff Liaison to Law Enforcement Officers .....117 5.3 Accounting System ............................................75 8.4.2 Public Safety & Law Enforcement In-Service 5.3.1 Financial Status Reports ....................................75 Training for Staff .............................................118 5.3.2 Position Authorization .......................................76 8.4.3 Handling of Disruptive Behavior .....................118 5.3.3 Fiscal Control and Monitoring ..........................77 8.4.4 Traffic Control, Parking Plans, and Crowd 5.3.4 Independent Audit .............................................77 Control .............................................................119 5.4 Annual Budget ...................................................77 8.4.5 Handling of Evidentiary Items .........................119 5.4.1 Budget Development Participation ....................78 8.5 General Security Plan ......................................120 5.4.2 Budget Recommendations .................................79 8.6 Emergency Management Plan .........................121 5.5 Budget Control ..................................................79 8.6.1 In-Service Training for Agency Staff ..............121 5.5.1 Supplemental/Emergency Appropriations .........80 5.5.2 Inventory and Fixed Assets Control ..................80 9.0 Risk Management...........................................123 9.1 Risk Management Plan ....................................123 6.0 Programs and Services Management..............82 9.1.1 Statement of Policy ..........................................124 6.1 Recreation Programming Plan ...........................82 9.1.2 Risk Management Operations Manual .............124 6.1.1 Program and Service Determinants ...................83 9.1.2.1 Accident and Incident Reports .........................124 6.1.2 Participant Involvement .....................................87 9.1.3 Personnel Involvement