Customer success story Transport

Industry Transport Veolia Transport Location New Zealand

Greentree product suite Financial Management gets on the right Distribution “We now always know exactly where we are Workflow with Greentree’s smart integration and eReporting strong reporting engine. I’ve had previous local track with experience of other packages and I soon realised Greentree was just the ticket for us.” greentree Albert Giogini, Financial Controller, Veolia Transport

t took Veolia Transport, with over 100 years of Greentree is very user-friendly and flexible, and the reporting tools really stood out Ioperations experience in 25 countries, little time at all to figure for us,” Giorgini says. “We felt Greentree had the nous to provide a strong reporting Greentree was exactly what they needed to help transform ’s engine to enable us to satisfy our management needs and future business changes.” rail system into a modern, efficient and integrated public transport service. Giorgini says Coda, the package Veolia uses internationally, produces good end reports but it is extremely complicated to actually produce the report, whereas The New Zealand operation of Veolia Transport felt less than confident about reporting with Greentree is simple. “Click, click and drag, and you’ve set up your using the package being used by their international counterparts because of own template. It’s a very big plus.” The reporting is very powerful and helps the importance they placed on issues such as reliable local support. They had maintain high productivity, and the functionality of Greentree is comparable to heard about Greentree through word of mouth, and the vibes were unanimously much larger more expensive systems. very positive. Greentree’s local support partner would provide the expertise to implement the standard business management system, develop bespoke solutions Veolia could have paid tens of thousands of dollars to get SAP installed” but when and provide ongoing help-desk support. they compared the functionality and scope of Greentree, Giorgini says “installing SAP would have been a major overkill”. “We knew exactly what we were looking for: we required a locally supported yet highly capable financial product with the ability to be tailored to suit our needs,” Veolia uses Greentree’s Accounts Payable/Receivable, General Ledger, Cash says Financial Controller Albert Giorgini. Management, Purchase Orders and Fixed Assets modules across all elements of its operation, including remote based stations. All the information is captured and Strong reporting engine processed within Greentree, from the ticket desks to financial accounts. Giorgini After a detailed demonstration, the whole management team saw Greentree as says, “Despite the significant volume of transactions Greentree has never fallen the ideal system for their requirements and future plans. “We liked what we saw - over. The system has proved to be very robust and stable.” Veolia Transport Australia is the largest private land transport provider in Australasia, operating the suburban rail network in ; monorail, light rail and buses in , buses in and , and the passenger rail network in Auckland, New Zealand. Veolia Transport is the transportation division of global environmental company Veolia Environment. www.veoliatransport.co.nz Partners in prime Our partners are rare gems with unique, unparalleled Smooth, on-time and within budget Following Veolia Transport’s specifications, the skills. Individually and collectively, they’ve earned their implementation team custom-built a Fare Revenue stripes transforming thousands of businesses with Giorgini says the company has built a reliable ticketing inventory system from the Inventory Greentree software. They have a deep understanding product with excellent support and additional module. The team devised a methodology to make of business needs. The demands are complex, but our professional services. “Greentree is a great fit for Greentree software the ‘engine’ for the system, and partners relish the challenge of making business better. our business; we understand why it has a strong created purpose-built screens to handle the data entry And when you use one Greentree partner, you gain the reputation in New Zealand.” knowledge of them all. Everyone benefits from tapping and reporting to review ticket sales. Discrepancies into this vast pool of intelligence. He says the implementation went very well. “They are a serious Issue and a major part of the auditing of www.greentree.com/partners were focused on meeting our specific requirements the system, so it was vital that the reporting of money and were prompt to deliver the fine tunings we collected in Greentree was highly accurate. needed. Their staff are very proactive and the outcome “The support partner team were very good at helping has been a great success. One of the key elements is us out when we were in a corner with the ticket system,” that the team delivered the system in time for us to We are unashamed technology and business buffs; Giorgini says. “They worked very hard to get it done go live. They understood our goals, and met the time fanatics; addicts. Call us what you will, we have one effectively and efficiently.” frame and budget.” obsession: building the best business software. Greentree During the time Veolia has been using Greentree local is today’s ultimate business painkiller and multivitamin, that in 10 years time will still be the best performing ‘Just the ticket’ patronage has doubled, with more growth expected. business software. An interesting feature being exploited by Veolia As the rail network continues to be improved and www.greentree.com Transport is Greentree’s ability to use a Scanning upgraded in the Auckland region, Giorgini believes module. Invoices are scanned and saved in the system, Veolia Transport has chosen the right software for VEOLIA TRANSPORT which means when you have a query and drill down to the task ahead. Greentree has improved up-to-the- an invoice, a copy of the physical invoice is attached. minute access to financial figures for Veolia business Primed for business This saves Veolia staff a measurable amount of time managers, and Giorgini is positive that “Greentree because they don’t need to go looking for the paper will scale as we need it and the benefits will continue version of the invoice. Giorgini says, “The flexibility of as our business grows.” Greentree and skills of the support team really came through in the modification of the inventory system.”