TABLE OF CONTENTS SUSTAINABILITY OVERVIEW REPORT............................................................ 1 Message from our CEO .......................................................................................1 Data Dashboard ..................................................................................................2 Sustainability Overview ....................................................................................4 Sustaining Ecosystems Overview ....................................................................6 Delivering Value Overview .................................................................................8 Strengthening Communities Overview ..........................................................10 Corporate Profile ...............................................................................................12 SUSTAINING ECOSYSTEMS ........................................................................... 15 Environmental Strategy ...................................................................................20 Energy Use & Climate Change ........................................................................21 Material & Resource Use .................................................................................41 Supply Chain ......................................................................................................54 Collaboration .....................................................................................................66 DELIVERING VALUE ......................................................................................... 69 Customers ..........................................................................................................72 IT & Society ........................................................................................................75 Information Security & Privacy .......................................................................77 Governance & Integrity ....................................................................................82 Stakeholder Engagement ................................................................................91 Employees & Workplace ..................................................................................94 Innovation Network ........................................................................................104 Global Inclusion ...............................................................................................111 STRENGTHENING COMMUNITIES ...............................................................113 Academic Alliance ...........................................................................................115 Education Partnerships ..................................................................................117 Community Involvement ................................................................................120 Information Heritage ......................................................................................122 Funding Guidelines .........................................................................................124 GRI INDEX .........................................................................................................125 ABOUT THIS REPORT ......................................................................................133 GLOSSARY ........................................................................................................139 EMC CORE VALUES • CUSTOMERS FIRST Focus on their needs; deliver on our promises. • SENSE OF URGENCY Seize opportunities quickly; get it done now. • RESULTS-DRIVEN/ACCOUNTABILITY Complete what you say you are going to do; no excuses. • INTEGRITY Treat others with respect and do the right thing always. • INNOVATIVE PROBLEM SOLVING Think creatively to provide the solution. • EXPERTISE/QUALITY Develop and deliver best-in-class products and services. • UNDERSTANDING THE BUSINESS Know how we provide real value to our customers. • TEAMWORK Collaborate smoothly with others; leverage our diversity. • COMMUNICATION Maintain open, honest interaction; build relationships on trust. • ADAPTABILITY Stay flexible; adapt as circumstances change. MESSAGE FROM EMC CHAIRMAN & CEO JOE TUCCI DEAR STAKEHOLDER, At EMC, we are looking toward the future. The IT industry is in the midst of a major transformation as dramatic as any the industry has experienced before. EMC is at the nexus of three of the most important drivers of this transformation: the adoption of cloud computing, the emergence of real time, predictive Big Data analytics, and the need to protect and secure information and IT networks to ensure trust. At the same time, the world around us is undergoing massive demographic, environmental, and cultural shifts that affect us as members of our industry, as members of our local communities, and as individuals. As a company intent on creating lasting value for our customers, employees, investors, and communities, we work to shape aspects of our changing world that we can influence and we strive to adapt where we must. Incorporating principles of sustainability in our product designs, operations, and decision-making enhances our resilience and agility in the face of global social and environmental events. Sustainable business practices create financial value by generating savings from more efficient products and operations and revenues from new market opportunities. Our commitment to a healthy and sustainable future also helps us attract, retain, and engage our talent pool. Above all, being conscious of the impacts of our business on all of our stakeholders makes us a better partner, supplier, employer, and a better neighbor. Our goal is for EMC to be a company that understands and considers the near- and long- term economic, environmental, and social implications of every choice we make. Through the efforts of an amazingly talented workforce of nearly 60,000 worldwide, and with the support of numerous stakeholders, we are making progress toward that goal. But we are not there yet. That is why I invite all of our internal and external stakeholders to explore this report to learn about our initiatives, accomplishments, and the work still ahead of us. I am incredibly optimistic about our future and our ability to seize this opportunity. Thank you for supporting us on this journey. JOSEPH M. TUCCI To learn more about sustainability at EMC, visit emc.com/sustainability. MESSAGE FROM OUR CEO 1 KEY PERFORMANCE INDICATORS DASHBOARD EMC GLOBAL GHG EMISSIONS INTENSITY PER $1M REVENUE EMC GLOBAL ABSOLUTE GHG EMISSIONS SCOPE 1 AND 2 SCOPE 1 AND 2 ALL LEASED AND OWNED GLOBAL FACILITIES AND MOBILE ALL LEASED AND OWNED GLOBAL FACILITIES AND MOBILE ASSETS (INCLUDES VMWARE AND VCE)—METRIC TONS CO2e ASSETS (INCLUDES VMWAREEMC GLOBAL ANDABSOLUTE VCE)— GHG EMISSIONSMETRIC TONS CO2e SCOPE 1 AND 2 EMC GLOBAL GHG EMISSIONS INTENSITY PER $1M REVENUE ALL LEASED AND OWNED GLOBAL FACILITIES AND MOBILE ASSETS (INCLUDES VMWARE AND VCE)—METRIC TONS CO2e SCOPE 1 AND 2 ALL LEASED AND OWNED GLOBAL FACILITIES AND MOBILE ASSETS (INCLUDES VMWARE AND VCE)—METRIC TONS CO e 2 450,000 35 400,000 368,528 345,381 30 32.47 350,000 317,072 327,285 29.17 TOTAL 302,121 302,321 313,812 287,225 25 26.21 300,000 274,459 24.56 24.16 GOAL 250,000 20 21.68 22.73 19.50 19.09 19.48 200,000 15 150,000 10 100,000 5 50,000 54,800 39,353 38,186 44,687 42,275 42,112 41,629 44,799 45,886 0 0 2005 2006 2007 2008 2009 2010 2011 2012 2015 2005 2006 2007 2008 2009 2010 2011 2012 2050 GOAL GOAL GOAL 30% below 40% below Scope 1: Direct emissions Scope 2: Indirect emissions 80% below 2000 2005 2005 levels, estimated 274,000 MT ENERGY CONSUMPTION PER EMPLOYEE CUMULATIVE EWASTE DIVERTED FROM LANDFILLS TOTAL 313,812 ALL LEASED AND OWNED GLOBAL FACILITIES (INCLUDES VMWARE GLOBAL—METRIC TONS CUMULATIVE EWASTE DIVERTED FROM LANDFILLS AND VCE)—MWH/EMPLOYEE GLOBAL—METRIC TONS 45,000 ENERGY CONSUMPTION PER EMPLOYEE ALL LEASED AND OWNED GLOBAL FACILITIES (INCLUDES VMWARE AND VCE)—MWH/EMPLOYEE 40,000 30 40,827 28.1 35,000 GOAL 25 25.9 34,019 24.2 30,000 30,807 20 21.8 22.0 20.2 17.9 25,000 19.0 GOAL 15 16.85 20,000 20,534 15,000 10 14,698 10,000 5 GOAL 5,000 6,700 75m lbs (34,019 metric tons) 0 0 2005 2006 2007 2008 2009 2010 2011 2012 GOAL 2008 2009 2010 2011 2012 40% below 2005 levels 2 KEY PERFORMANCE INDICATORS To learn more about sustainability at EMC, visit emc.com/sustainability. GLOBAL WATER WITHDRAWAL NUMBERNUMBER OF OFSUPPLIER SUPPLIER SER SER AUDITS,AUDITS, 2009-2012 2009-2012 ALL LEASED AND OWNED GLOBAL FACILITIES (INCLUDES VMWAREGLOBAL ANDWATER VCE)—CUBIC WITHDRAWAL METERS (M3) ALL LEASED AND OWNED GLOBAL FACILITIES (INCLUDES VMWARE)—CUBIC METERS (M3) 25 20 15 10 736,079 791,069 796,610 5 0 2010 2011 2012 2009 2010 2011 2012 % high risk sites audited 27% 26% EMC INVESTMENT IN R&D EMC INVESTMENT IN R&D Initial audits Follow-up audits Full re-audits BILLIONBILLION $USD 2.5 2.5 2 2.1 PERCENT BY SPEND OF SUPPLIERS REPORTING 1.9 1.5 1.7 SCOPEPERCENT 1 AND BY SPEND 2 GHG OF SUPPLIERS EMISSIONS REPORTING DATA 1.5 1.6 THEIR SCOPE 1 AND 2 GHG EMISSIONS DATA 1 1.3 1.0 .5 0 2005 2006 2007 2008 2009 2010 2011 2012 75% 82% 95% 98% 11.2 11.8 11.5 11.6 11.6 11.1 10.4 10.7 2009 2010 2011 2012 Percent of total revenue Goal: 2012 90% INNOVATION CONFERENCE PARTICIPATION NUMBER OF STUDENTSNUMBER OF STUDENTSPARTICIPATING IN INNOVATIONGLOBAL CONFERENCE PARTICIPATION EMC’SPARTICIP ACADEMICATING IN EMC’S ALLIANCE ACADEMIC ALLIANCE PARTNERSHIP PARTNERSHIP GLOBAL GLOBAL GLOBAL,