City of Boston
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Ex-Offender Resources Veteran’s Services Aid to Incarcerated Mothers New England Shelter for Homeless Veterans 32 Rutland Street, Boston 17 Court Street, Boston 617-536-0058 617-371-1800 SPAN City of Boston Veteran’s Services 110 Arlington Street, Boston 43 Hawkins Street, Boston 617-423-0750 617-635-3039 Veteran’s Benefits Clearing House City of Boston Legal Assistance 126 Warren Street, Roxbury 617-541-8846 Thomas M. Menino, Greater Boston Legal Services Homeless Women Veteran’s Program 197 Friend Street, Boston Boston VA Medical Center Mayor 617-371-1234 150 South Huntington Ave., Jamaica Plain 617-232-9500 Disability Law Center 11 Beacon Street, Boston Resources for People 617-723-8455 800-872-9992 Elderly Resources who are Homeless Mental Health Resources Boston ElderINFO 110 Chauncy Street, Boston Mental Health 617-292-6211 stablished in 1983 by an Act of the Boston Emergency Services Team (BEST) Boston Elderly Commission Boston City Council, the Emergency 800-981-4357 One City Hall Square, Room 271, Boston E Homeless Outreach Team 617-635-4366 Shelter Commission actively serves Solomon Carter Fuller Mental Health Center Boston’s homeless by offering referrals 85 East Newton Street, Boston Elders Living at Home 617-626-8807 Boston Medical Center to emergency shelter and other services. One Boston Medical Center Place, Boston The Commission serves as a resource to Substance Abuse Resources 617-638-6193 service providers as well as the community Hearth in general by providing information on MA Drug & Alcohol Help Line 1640 Washington Street, Boston 800-327-5050 617-369-1560 issues relating to the homeless population. Ethos Institute for Health and Recovery 617-661-3991 555 Armory Street, Jamaica Plain For families 617-522-6700 Alcoholics Anonymous 617-426-9444 Youth Resources Mayor’s 24-Hour Constituent Help Line Narcotics Anonymous Department of Social Bridge Over Troubled Waters 617-884-7709 Services (DSS) 47 West Street, Boston 617-635-4500 Child at Risk Hotline 617-423-9575 Boston Public Health Commission Substance Abuse Services 800-792-5200 Emergency Shelter Commission 727 Massachusetts Ave., Boston Boston GLASS Community Boston Center for Youth & Boston City Hall Boston City Hall 617-534-5554 Center Families 93 Massachusetts Ave., Boston 1481 Tremont Street, Boston One City Hall Square, Room 716 617-266-3349 617-635-4920 of Boston City Boston, Massachusetts 02201 Boston, Massachusetts 02201 Gay & Lesbian Social Services One City Hall Square, Room 716 617-635-4507 FAX 617-635-3450 Graphic ArtsDepartment Graphic www.cityofboston.gov/shelter Emergency Shelter Commission Housing Resources Adult Shelter Family Shelter Food Assistance Boston Housing Authority Shelter intake processes vary; individuals can call To access most family shelters a household must Project Bread Food Source Hotline 52 Chauncy Street, Boston in advance for times of lottery and intake. apply with the Massachusetts Department of Transi- 617-988-4200 800-645-8333 tional Assistance (DTA) by calling or visiting a local Food and food stamp access HomeStart MEN ONLY office: 105 Chauncy Street, Boston 617-542-0338 Pine Street Inn Men’s Inn* DTA Family Housing Benefits Access Shelter Referral Required 444 Harrison Avenue, Boston 2201 Washington Street, Roxbury Metropolitan Boston Housing Partnership 617-892-6200 617-989-6100 Social Security 125 Lincoln Street, Boston United Homes Shelter DTA New Market Square 617-425-6700 10 Causeway Street, Boston 540 Columbia Road, Dorchester 1010 Massachusetts Ave., Boston 617-565-8903 Action for Boston Community Development 617-265-4515 617-989-2200 178 Tremont Street, Boston Department of Transitional Assistance 617-348-6398 WOMEN ONLY If a family is not eligible for DTA shelter placement Access Hotline they can access shelters with “community rooms”. 800-249-2007 City of Boston Pine Street Inn Women’s Inn* 363 Albany Street, Boston FAMILY SHELTERS WITH Department of Social Service (DSS) One City Hall Square 24 Farnsworth Street, Boston Rental Housing Resource Center 617-892-9306 COMMUNITY ROOMS Room 709, 617-635-4200 MA Rehabilitation Commission Rosie’s Place* These shelters have rooms available to families 59 Temple Place, Boston Fair Housing Commission, Metrolist 889 Harrison Avenue, Boston who do not meet DTA guidelines. Families should 617-357-8137 Room 966, 617-635-3321 617-442-9322 first apply for shelter through the MA Department of Resources for people with disabilities Boston Homelessness Prevention Clearinghouse Sancta Maria Transitional Assistance. 617-425-6692 11 Waltham Street, Boston 617-423-4366 Casa Nueva Vida Crittenton Hastings House 53 Glen Road 10 Perthshire Road Domestic Violence MEN AND WOMEN Jamaice Plain Brighton Resources Day Drop In Programs 617-524-6332 617-782-7600 Kingston House Cardinal Medieros Center 39 Kingston Street, Boston Crossroads Nazareth House Safelink Holy Trinity Church 617-482-8819 56 Havre Street 91 Regent Street, Roxbury 877-785-2020 140 Shawmut Avenue, Boston Men’s overflow shelter East Boston 617-541-0100 Statewide 24 hour Domestic Violence Hotline 617-451-9331 Women’s transitional housing 617-567-5926 HIV positive Families Boston Public Health Commission Individuals age 45 & older Long Island Shelter Domestic Violence Program Mon. - Fri. 9 AM- 4 PM Boston Harbor Project Hope Queen of Peace 1010 Massachusetts Ave., Boston St. Francis House 617-534-7101 45 Magnolia Street 401 Quincy Street 617-534-2687 39 Boylston Street, Boston Dorchester Dorchester Shattuck Shelter* 617-442-1880 617-288-4182 617-542-4211 170 Morton Street, Jamaica Plain Daily 7 AM - 3PM 617-971-3229 Adult men not permitted No male children over 5 Health Care Access Women’s Lunch Place Woods Mullen Shelter* Sojourner House Traveler’s Aid Boston Health Care for the Homeless Program Church of the Covenant 784 Massachusetts Ave., Boston 85 Rockland Street Family Emergency 729 Massachusetts Ave., Boston 67 Newbury Street, Boston 617-534-7101 Roxbury Shelter Program 617-414-7779 617-267-0200 617-442-0590 Available after 5:00 PM Women and Children only through the Mayor’s JRI Mon. - Sat. 8 AM - 2PM 25 West Street, Boston Temporary Home for 24 hour Hotline 617-635-4500 617-457-8142 Bridge Over Troubled Waters Night Drop In Programs Women and Children For persons with HIV / Aids 47 West Street, Boston 41 New Chardon Street, 617-423-9575 Boston Boston Public Health Commission Boston Night Center Mayor’s Health Line Individuals under age 24 31 Bowker Street, Boston 617-720-3611 Adult men not permitted 800-847-0710 617-248-1998 617-534-5050 Daily, 8:30 PM - 6:30 AM Case worker referral needed MASS Health * Denotes Wheelchair Accessibility 888-665-9993.