DEPARTMENT OF JUSTICE Office of the City Prosecutor of Cavite City

CITIZEN’S CHARTER

I. Mandate:

The Department of Justice (DOJ) derives its mandate primarily from the Administrative Code of 1987 (Executive Order No. 292). It carries out this mandate through the Department Proper and the Department's attached agencies under the direct control and supervision of the Secretary of Justice.

Under Executive Order (EO) 292, the DOJ is the government's principal law agency. As such, the DOJ serves as the government's prosecution arm and administers the government's criminal justice system by investigating crimes, prosecuting offenders and overseeing the correctional system.

The DOJ, through its offices and constituent/attached agencies, is also the government's legal counsel and representative in litigations and proceedings requiring the services of a lawyer; implements the Philippines' laws on the admission and stay of aliens within its territory; and provides free legal services to indigent and other qualified citizens.

II. Vision:

A just and peaceful society anchored on the principles of transparency, accountability, fairness and truth

III. Mission:

Effective, efficient and equitable administration of Justice

IV. Service Pledge:

We undertake to provide every person equal access to justice, to faithfully safeguard constitutional rights and ensure that no one is deprived of due process of law.

Our commitment is to advocate for reforms in partnership with our stakeholders, to simplify processes and to re-engineer systems to best serve our constituents.

We shall work with honor and integrity for the institution, for God and Country.

V. Service Specification:

1. Receiving Criminal Complaints for Preliminary Investigation

A preliminary investigation is an inquiry or proceeding to determine whether there is a sufficient ground to engender a well-founded belief that a crime has been committed and the respondent is probably guilty thereof and should be held for trial.

Office or Division: Office of the City Prosecutor, Cavite City Classification: Simple Type of Transaction: G2C Who may avail: All

CHECKLIST OF DOCUMENTARY REQUIREMENTS n. Birth Certificate; or dental chart Philippine Statistics accompanied by the certificate of the Authority/Civil Document No. of Copies Where to Secure dentist; or affidavit of any of the Registrar 1. Complaint-affidavit/sworn-statement of 5 + no. of Complainant o. parent/disinterested person stating witness/es of private complainant/victim (1 respondent/s the age and date of birth of the original copy, 4 + no. of respondent/s (Note: for victim/offender (for minor victim/ photocopies) Summary offender) Procedure/MTC cases, 2 p. Certificate of discernment (for cases Department of additional covered by R.A. 9344 "the Juvenile Social Welfare and copies as Justice and Welfare Act", in cases Development required by the where the offender is 15 years old Court) and below 18 years old) 2. Affidavit/sworn-statement of witness/es (1 5 + no. of Witness/es 4. Investigation Data Form (1 original copy, 1 2 Office of the City original copy, 4 + no. of respondent/s respondent/s photocopy) Prosecutor photocopies) (Note: for Summary Procedure/MTC cases, 2 additional PROCEDURES copies as required by the Fees Processing Person Court) Client Steps Agency Actions to be Time Responsible 3. Supporting Documents (1 original copy, 4 + 5 + no. of Complainant Paid no. of respondent/s photocopies) respondent/s 1. Submit the Check the None 5 minutes Administrative (Note: for documentary documents. Assistant V Summary requirements properly Receiving Procedure/MTC cases, 2 bound, arranged, If complete, require Section additional labeled and paged. the complainant to copies as fill-up the required by the Investigation Data Court) Form (IDF). a. Certificate to File Action (for offenses Barangay Hall covered by the Katarungang If incomplete, return Pambarangay) all documents. b. Medical Certificate (for frustrated or Government/Private 2. Fill-out and submit the Check the None 5 minutes Administrative attempted homicide, murder, Hospital IDF. completeness of Assistant V parricide, and physical injuries data in the IDF and Receiving cases) require the Section c. Police Investigation Report Philippine National complainant to Police subscribe/ certify d. Police Sketches (for vehicular Philippine National under oath the IDF collision case) Police and the e. Photographs (for vehicular collision Philippine National complainant/witness case) Police (es) affidavit/s f. Inventory/List of articles/Items Philippine National 3. Certify under oath the Administer the oath None 10 minutes Prosecutor subject of the offense with their Police information contained on-duty respective values (for theft, robbery, in the IDF and Anti-Piracy and Anti-Highway complaint/witness(es) Robbery, and Anti-Fencing Law affidavits cases) 4. Submit to the Stamp “Received” None 5 minutes Administrative g. Gambling paraphernalia or its Philippine National receiving staff. with name of office, Assistant V photograph, if any, item/cash money Police date, time, name Receiving (bet/wager) (for illegal gambling and signature of Section case) receiving staff. h. Certification (for Anti-Car Napping Traffic Management Write or stamp the 5 minutes Administrative Law case) Group/ assigned NPS Assistant V LTO docket number on Receiving the IDF. Section i. Certification (for illegal possession of Firearms and Record the 5 minutes Administrative firearms, ammunitions and Explosives Office complaint in the Assistant V explosives cases) appropriate logbook Receiving j. Certification of Non-Licensee or Non- Philippine Overseas and electronic Section Holder of Authority (for illegal and Employment database, if any. recruitment case) Authority 5. Receive the duly k. Chemistry Report/Laboratory PNP Crime Lab stamped/ received examination report signed by copy of IDF with forensic chemist (for Dangerous assigned NPS docket Drugs Law/ Comprehensive number and sign in Dangerous Drugs Act cases) the logbook l. Death Certificate (for parricide, Philippine Statistics murder, homicide cases) Authority/Civil Registrar m. Authority to File Complaint (for Bureau of Custom / TOTAL: 35 minutes violation of the Tariff and Customs Bureau of Internal Laws or National Internal Revenue Revenue Code, respectively)

2. Receiving Criminal Complaints for Inquest Proceedings

An inquest proceeding is an informal and summary investigation conducted by a public prosecutor in criminal cases involving persons arrested and detained without the benefit of warrant of arrest issued by the Court for the purpose of determining whether or not these persons should remain under the custody and correspondingly be changed in Court.

Office or Division: Office of the City Prosecutor, Cavite City Classification: Simple Type of Transaction: G2C Who may avail: All

CHECKLIST OF DOCUMENTARY REQUIREMENTS  Statement of their Philippine National Document No. of Copies Where to Secure respective values Police 1. Affidavit of Arrest/Apprehension (and 5 + no. of Philippine National e. Rape, Seduction, and Forcible Affidavit of Turnover if citizen’s respondent/s (Note: Police Abduction with Rape Arrest) (1 original copy, 4 + no. of for Summary  The medico-legal Government/Private respondent/s photocopies) Procedure/MTC report (living case Hospital cases, 2 additional copies as required report) if the victim by the Court submitted herself for 2. Investigation Report (1 original copy, 5 + no. of Philippine National medical or physical 4 + no. of respondent/s photocopies) respondent/s (Note: Police examination (1 original copy, 4 + no. of for Summary f. Violation of the Anti- respondent/s photocopies) Procedure/MTC Carnapping Law (RA 6539) cases, 2 additional  Machine copy of the Land Transportation copies as required certificate of motor Office by the Court vehicle registration 3. Affidavit of complainant and 5 + no. of Philippine National Land Transportation witness/es respondent/s (Note: Police  Machine copy of the Office (1 original copy, 4 + no. of for Summary current official receipt respondent/s photocopies) Procedure/MTC of payment of the cases, 2 additional registration fees of the copies as required subject motor vehicle by the Court  Photograph of the Philippine National 4. Supporting Documents (1 original 5 + no. of motor vehicle, if Police copy, 4 + no. of respondent/s respondent/s (Note: readily available photocopies): for Summary Procedure/MTC  Certification Traffic Management cases, 2 additional Group/ copies as required Land Transportation by the Court Office a. Murder, Homicide and  Other evidence of Land Transportation Parricide ownership Office  Certified true/ machine Philippine Statistics copy of death Authority/Civil certificate of the victim Registrar g. Violation of Illegal Gambling Law (PD 1602)  Autopsy report and the PNP Crime Lab  Gambling paraphernalia Philippine certificate of post- National Police mortem examination, if  Photograph of the gambling Philippine already available paraphernalia, if any National Police  Marriage certificate Philippine Statistics  Cash money, if any Philippine (for parricide case) Authority/Civil National Police Registrar h. Illegal Possession of Firearms, Ammunitions and Philippine b. Frustrated or Attempted Explosive (PD 1866, as amended by RA 8294) National Police Homicide, Murder, Parricide  Chemistry report duly signed by the PNP Crime Lab and Physical Injuries forensic chemist  Medical certificate of Government/Private  Photograph of the explosive, if readily Philippine the complaining Hospital available National Police witness/victim showing i. Violation of the Fisheries Law (PD 704) the nature and extent of the injury and  Photograph of the confiscated fish, if BFAR/PNP duration of healing readily available Maritime Group  Certification or Government/Private  Photograph of fishing paraphernalia, if BFAR/PNP statement as to Hospital any Maritime Group duration of the  Certification BFAR/PNP treatment or medical Maritime Group attendance j. Violation of RA 9262 (VAWC)  Certification or Government/Private  Marriage Contract/Certificate, or Philippine statement as to Hospital affidavit/evidence of “dating relationship”, Statistics duration of incapacity if applicable Authority/Civil for work Registrar  Marriage certificate (in Philippine Statistics  Barangay protection order , if any Barangay Hall frustrated or attempted Authority/Civil k. Where the victim/offender is a minor: murder parricide Registrar  Birth Certificate; or dental chart cases) accompanied by the certificate of the Philippine c. Violation of the Dangerous dentist; or affidavit of any of the Statistics Drugs Law/Comprehensive parent/disinterested person stating the Authority/Civil Dangerous Drugs Act of 2002 age and date of birth of the Registrar (RA 9165) victim/offender  Chemistry report or Philippine National  Certificate of discernment (for cases Department of certificate of laboratory Police covered by R.A. 9344 "the Juvenile Social Welfare examination duly Justice and Welfare Act" and signed by the forensic Development chemist, or if 5. Investigation Data Form duly accomplished and certified 2 Office of the unavailable, field test under oath by the law enforcer or citizen effecting the City results on the seized arrest Prosecutor drug as attested to by a PNP Narcotics Command operative or other competent PROCEDURES person  Machine copy or Philippine National Fees Processing Person photograph of the buy- Police Client Steps Agency Actions to be Time Responsible bust money, if Paid available 1. The law enforcer Check the documents. None 5 minutes Administrative  Affidavit of the poseur Philippine National submits the Assistant V buyer, if any. Police documentary If complete, require the Receiving d. Theft and Robbery, Violation Philippine National requirements complainant to fill-up the Section of the Anti-Piracy and Anti- Police properly bound, Investigation Data Form Highway Robbery Law (PD arranged, labeled (IDF). 532) and Violation of the Anti- and paged. Fencing Law (PD 1612) If no Affidavit of Arrest and IDF, return all documents.  A list/inventory of the Philippine National articles and items Police subject of offense 2. Fill-out and Check the completeness of None 5 minutes Administrative submit the IDF. data in the IDF and require Assistant V the complainant to Receiving subscribe/ certify under Section oath the IDF and the complaint/witness (es) affidavit/s. 3. Certify under Administer the oath. None 10 minutes Prosecutor oath the on-duty information contained in the IDF and complaint/witness (es) affidavits. 4. Submit to the Stamp “Received” with None 5 minutes Administrative receiving staff. name of office, date, time, Assistant V name and signature of Receiving receiving staff. Section Write or stamp the None 5 minutes Administrative assigned NPS docket Assistant V number on the IDF. Receiving Section Record the complaint in None 5 minutes Administrative the appropriate logbook Assistant V and electronic database, if Receiving any. Section 5. Receive duly stamped/received copy of IDF with assigned NPS docket number and sign in the logbook TOTAL: 35 minutes

3. Provision of Prosecutor’s Clearance

A Prosecutor’s Clearance is a document issued to an individual who needs the same for the purpose of local employment or foreign employment, foreign travel, firearm license, permit to carry firearms, and retirements. This basically assures that an individual has no pending case/s.

Office or Division: Office of the City Prosecutor, Cavite City Classification: Simple Type of Transaction: G2C Who may avail: All

CHECKLIST OF REQUIREMENTS No. of Document Where to Secure Copies 1. Request Form or documents with case information 1 Office of the City Prosecutor 2. Community Tax Certificate (Cedula) 1 City Treasurer’s Office

PROCEDURES Fees Processing Person Client Steps Agency Actions to be Time Responsible Paid 1. Fill-out and submit the request form together with Check the documentary requirements for completeness. 5 minutes Administrative Aide Cedula to Docket Section for initial assessment. IV  Make sure to secure the Order of Payment that will be Receiving Section issued. Verify the status of the case. 5 minutes Administrative Aide Assess and issue Order of Payment, if no pending case. 5 minutes IV Processing of the request 5 minutes Receiving Section 2. Pay the required fees at the Cashier by showing the Accept the payment based on the Order of Payment: 5 minutes Administrative Order of Payment. Officer V/  Make sure to secure Official Receipt (O.R) that will be  For Firearm License PHP 1,000 1,000 Collection Officer issued upon payment.  For Permit to Carry 500 500 Receiving Section  For Business Permit 300 300  For Foreign Travel 200 200  For Retirement/Resignation 100 100  For Foreign Employment 100 100  For Local Employment 50 50

Issue the Official Receipt. 5 minutes 3. Present the O.R. to the Docket Section. Check the Official Receipt and process the request. 10 minutes Administrative Aide IV Receiving Section Sign and Issue the Certificate to the client. 5 minutes Prosecutor or Admin. Officer V Total: 45 minutes

4. Provision of Prosecutor’s Certification of Case Status and Certified Copy of Documents

A copy of a primary/original document that has been certified to prove that such is the true copy of the original document.

Office or Division: Office of the City Prosecutor, Cavite City Classification: Simple Type of Transaction: G2C Who may avail: All

CHECKLIST OF REQUIREMENTS No. of Document Where to Secure Copies 1. Request Form or documents with case information 1 Office of the City Prosecutor 2. Valid government-issued identification card with photo 1 Government issued ID from any of the following: BIR, DFA, PSA, SSS, GSIS, Pag-IBIG, Philippine Postal Corporation, etc.

PROCEDURES Fees Processing Person Client Steps Agency Actions to be Time Responsible Paid 1. Fill-out and submit the request form together with ID to Check the documentary requirements for completeness. 5 minutes Administrative Aide Docket Section for initial assessment. IV  Make sure to secure the Order of Payment that will be Receiving Section issued. Verify the status of the case. 10 minutes Administrative Aide Issue the Order of Payment if the record is available. 5 minutes IV Start processing the request 10, minutes Receiving Section 2. Pay the required fees at the Cashier by showing the Accept the payment based on the Order of Payment. 5 minutes Administrative Order of Payment. Officer V/  Make sure to secure Official Receipt that will be issued  For first three (3) pages copy of documents PHP 75 75 Collection Officer upon payment.  Succeeding pages 2 per page 2 Issue the Official Receipt. 5 minutes 3. Return to the Docket Section for the processing and Check the Official Receipt. 5 minutes Administrative Aide IV release of certification. Receiving Section Sign and Issue the Certificate to the client. 5 minutes Prosecutor or Admin. Officer V TOTAL: 40 minutes

VI. FEEDBACK AND COMPLAINTS MECHANISMS

Client Step Person/Office Agency Action Frontline Service Contact Information Responsible A. Feedback 1. How to file a feedback? a. Accomplish the Client’s Feedback Form at the a. Type DOJ website and click Feedback Frontline Service Form:

www.doj.gov.ph/ citizen_charter_version_3.html

b. Drop the accomplished Client’s Feedback Form b. Answer the feedback form and click a. Compiles the Client’s Feedback Form and Administrative Officer V/ into the designated drop box at the Public “Submit Feedback Form.” submit to the head of office. Receiving Section Assistance and Complaints Desk (PACD)/Frontline Service 2. How feedback is processed? b. Tabulate, summarize and evaluate the Administrative Officer V/ feedback forms using appropriate statistical Receiving Section tools. c. Submit the report to the head of office for Administrative Officer V/ appropriate action copy furnished the Quality Receiving Section Management Representative (QMR) for reference.

 Feedback requiring answers are forwarded to the relevant offices within 3 days upon receipt of the feedback for explanation. d. Relay the answer to the client. Administrative Officer V/ Receiving Section B. Complaint 1. How to file a complaint? a. Go to Public Assistance and Complaint Desk a. Contact the following information: a. Receive and record the complaint in the Administrative Officer V/ (PACD) and submit/ report the complaint in logbook. PACD writing/verbal with the following information:  Head of the City Prosecution Office

. Full name, address, and contact details of the  ARTA – [email protected] complainant 1-ARTA (2782) . Details of the act complained of  Presidential Complaints Center - 8888 . Person(s) charged,  CSC Contact Center ng Bayan – . Name of agency of the person(s) charged, if 09085-881-6565 applicable, and . Evidence of such violation. 2. How complaints are processed? b. Evaluate the complaint. Administrative Officer V/ Receiving Section c. Submit / transmit the complaint to the relevant Administrative Officer V/ office/unit for explanation. Receiving Section d. Submit the report to the head of office for Administrative Officer V/ appropriate action. Receiving Section e. Send the feedback of the head of office to the Head client. City Prosecution Office