Food Addiction & Mental Health Services Addiction & Mental Health Services con’t Greater Food Bank Society Alcohol and Drug Information and Referral Services Westminster House Recovery Program for Women Must provide valid identification of self and any dependents. 24-hour information about province-wide addition services. Long-term residential recovery centre for women healing Wednesday 11:00 am - 12:30 pm 604-876-3601 Local: 604-660-9382 BC: 1-800-663-1441 from addition. 228 Seventh Street, 604-524-5633 Holy Trinity Cathedral BC Schizophrenia Society Drop-in breakfast Thursday 8:00 am - 9:00 am Provides services to families and friends coping with serious Al-Anon 514 Carnarvon Street, New Westminster 604-525-6789 mental illness of a loved one. 604-270-7841 For family members and friends of alcoholics. 604-668-1716 HELPING HANDS Queens Avenue United Church Canadian Mental Health Association (Simon Fraser Branch) Nar-Anon Community Lunch Program Wednesday 11:30 am - 1:00 pm Offers education, housing and outreach services. For family members and friends of drug users. 604-878-8844 Emergency Service Numbers 529 Queens Avenue, New Westminster 604-522-1606 435 Sixth Street, New Westminster 604-516-8080 Alateen New Westminster Police Department Quest Food Exchange (/New Westminster) Creekside Withdrawal Management Centre (Surrey) For teenagers of alcoholics. 604-688-1716 555 Columbia Street, New Westminster 604-525-5411 Offers access to affordable and healthy food choices for those Provides programs in a medically supervised and supportive Alcoholics Anonymous 604-434-3933 In an emergency call 9-1-1 facing barriers to this basic necessity. environment for men, women and youth (14+) wanting to New Westminster Police Department Elder Abuse Team 7753 6th Street, Burnaby 604-553-0636 withdraw from the substances they have been misusing. Cocaine Anonymous 604-662-8500 Provides an appropriate response to elder abuse and offers 137401 94A Avenue, Surrey 604-587-3755 Saint Barnabas Hall Narcotics Anonymous 604-873-1018 coordinated follow-up services. Community Meal Thursday 11:00 am Last Door Recovery Centre Tue & Thur 9:00 am to 5:30 pm Food Cupboard Friday 10:00 am - 12:00 pm Long-term 20-bed residential treatment program for men Education & Job Training 555 Columbia Street, New Westminster 604-529-2459 1010 Fifth Avenue, New Westminster 604-526-6646 who are experiencing problematic substance misuse. Adult Learning Centre New Westminster Police Department Victim Services Unit 323 Eighth Street, New Westminster 604-525-9771 Salvation Army 1001 Columbia Street, New Westminster 604-517-6191 Provides crisis and trauma response, emotional support Community Lunch Sunday 12:30 pm (following the service) Last Door Youth Program AWARE Job Options BC and referral services. Free Bread Mon - Fri 1:00 pm - 3:00 pm (around back) Residential Program for male youth ages 14 to 18 who are Provides career planning and employment counselling. 555 Columbia Street, New Westminster 604-529-2525 325 Sixth Street, New Westminster experiencing problematic substance misuse. [email protected] Royal Columbian Emergency Food call 604-521-2421 109 Ash Street, New Westminster 604-520-3587 544 Columbia Street, New Westminster 604-525-0633 330 East Columbia Street, New Westminster 604-520-4253 Union Gospel Mission New Westminster Centre Help Line 1-888-525-9771 Employment Outreach Services for Newcomers BC 211 Full Breakfast 8:30 am - 9:30 am Mobile Needle Exchange Van [email protected] Provides information on community, social or government Chapel and Soup 11:00 am - 12:00 pm, Guest Services close at Provides service to Burnaby, New Westminster and the 207 - 7365 Canada Way, Burnaby 604-395-8000 services. Free, confidential and multilingual. 12:00 pm, Drop-in closes at 12:00 pm Tri-Cities. 24 hours a day, 7 days a week 2-1-1 658 Clarkson Street, New Westminster 604-525-8989 Route information, weekly schedule Employment Standards Information Line or request services: 604-562-5170 Toll-free 1-800-663-3316 HealthLinkBC Provides 24 hour, confidential health information and advice. New Westminster Mental Health Substance Abuse Centre Fraser Works New Westminster Employment Service Centre Government Services Translation services available. 8-1-1 Provides services for adults (+19) who have acute and/or Employment support and referral through a case - New Westminster Public Health Services persistent mental disorders. Services include assessment, management approach. Crisis Centre AIDS Education: AIDS/ HIV/ STI testing clinic and individual and group treatment, case management, 2nd floor, 519 Seventh Street, New Westminster 604-522-9701 Confidential and non-judgemental. pregnancy support. community living support, residential care, and referral/ 24 hours a day, 7 days a week Mon - Fri 8:30 am - 4:30 pm 604-777-6740 Immigrant Services Society of BC bridging to other community serivces. 1-800-784-2433 or 1-800-SUICIDE Adult STI testing: Wed & Fri 1:30 - 3:00 pm (by appointment) English classes and employment services. Mon - Fri 8:30am - 4:30pm Needle exchange: 1:00 pm - 4:00 pm #280-610 Sixth Street, New Westminster 604-522-5902 Help Line for Children 310-1234 (no area code needed) 2nd floor 403 Sixth Street, New Westminster 604-777-6800 218 - 610 Sixth Street, New Westminster New Westminster Youth Employment Resource Centre After hours mental health: 1-877-384-8062 Kids Help Phone Youth STD testing: Tue 2:30 - 6:00, Thur 4:00 - 8:00 pm Employment Resource Centre for ages 15-30 years. Fraser Health Crisis Line 604-951-8855 Provides 24-hour free, anonymous and confidential 40 Begbie St, New Westminster 336 Columbia Street, New Westminster 604-540-2250 phone and online professional counselling service Perspectives Adult and Youth Addiction Services Ministry of Children and Family Development POWER Program for children and youth. Provides free one-to-one and group counseling services to 201 - 1065 Columbia Street, New Westminster 604-660-9495 High School completion program for ages 16-18 years. 24-hours a day, 7 days a week 1-800-668-6868 anyone affected, either directly or indirectly by the misuse of 1001 Columbia Street, New Westminster 604-517-6159 KidsHelpPhone.ca New Westminster Employment & Income Assistance Office alcohol or other drugs. Self referrals accepted. 202 - 1015 Columbia Street, New Westminster 1-866-866-0800 519 Seventh Street, 2nd Floor, New Westminster 604-522-3722 Purpose Secondary School Problem Gambling Help Line High school graduation program for Grades 9 to 12. Provides a province-wide information referral service for Service Canada Centre Phoenix Drug and Alcohol Recovery and 40 Begbie Street, New Westminster 604-562-5094 anyone who is adversely affected by their own, or another’s ID: Social Insurance Number Education Society - Phoenix Centre (Surrey) gambling habits. 201 - 620 Royal Avenue, New Westminster 1-800-622-6232 Offers residential additions services and transitional housing Service Canada Centre 24 hours a day, 7 days a week 1-888-795-6111 TRANSLINK programs, education programs, and employment assistance. Employment, counselling and placement. Transit Customer Information 13686 94A Avenue, Surrey 604-583-7166, option “1” www.servicecanada.gc.ca 201 - 620 Royal Avenue, New Westminster 1-800-277-9914 6:30 am - 11:30 pm 7 days a week 604-953-3333 Seniors Well Aware Program Updated March 2015 HandyDART Provides specialized services to clients over the age of 55 who UFCW Local 247 Training and Education Centre A shared-ride public transit service. It uses specially equipped may be misusing/abusing alcohol, prescription drugs and/or 544 Columbia Street, New Westminster 604-523-5410 vehicles designed to carry passengers with physical or over the counter medications. 604-662-7927 Urban First Nations Learning Support Centre cognitive disabilities who are unable to use public 1001 Columbia Street, New Westminster 604-517-6191 Published by the City of New Westminster transportation without assistance. 604-575-6600

New Westminsters Helping Hands Brochure 2015_v2.indd 1 3/19/2015 10:33:01 AM Emergency Service Numbers con’t Transition & Second Stage Housing for Women Family & Health Services con’t Justice Services VictimLINK Telephone Help Line WINGS Outreach Team New Westminster UBC Counselling Centre BC Human Rights Coalition (Vancouver) Provides province-wide phone line for victims of family Relocation and multicultural support for women and Provides free counselling for adults, children and youth Provides advocacy and education services in human rights. and sexual violence and all other crimes. children fleeing domestic abuse. 604-521-1888 from September to June. 1202 - 510 West Hastings Street, Vancouver 604-689-8474 24 hours a day, 7 days a week 1-800-563-0808 Monarch Place Transition House (New Westminster) 821 Eighth Street, New Westminster 604-525-6651 BC Human Rights Tribunal (Vancouver) Women Against Violence Against Women (WAVAW) Twelve bed emergency shelter for women and children Purpose Clinic and Resource Centre for Adults Accepts, screens, mediates and adjudicates human Rape Crisis Line fleeing domestic abuse. 604-521-1888 Free walk-in clinic to improve the health and wellbeing of rights complaints. Provides 24-hour confidential, immediate emotional support, Chrysalis Place Second Stage Program (New Westminster) people who may otherwise be unable to receive treatment. 1170 - 605 Robson Street, Vancouver 604-775-2000 Twelve bed residential program for women and children information, referrals, and Hospital accompaniment. First and Third Friday of the month 11:00 am - 1:00 pm fleeing domestic abuse. New Westminster Community Corrections 24-hour Crisis Line 604-255-6344 40 Begbie Street, New Westminster 604-526-2522 Supervises clients on bail or clients sentenced on a Shimai Transition House (Surrey) Toll-free 1-877-392-7583 Salvation Army Family Services community court order. Accepts women fleeing domestic abuse who are currently Mon-Fri 8:00 am - 5:00 pm Youth Against Violence Line using alcohol and drugs. 604-581-9100 Provides community and family services, including Offers one-on-one support and information to help youth licensed child care. 103-80A Sixth Street, New Westminster 604-660-8834 Vancouver Rape Relief and Women’s Shelter deal with issues of violence and crime. 325 Sixth Avenue, New Westminster 604-521-0363 New Westminster Family Justice Centre Crisis Line: 604-872-8212 24 hours a day, 7 days a week 1-800-680-4264 Seniors Services Society Provides information and assistance to families that are Youth in BC 24-hour Distress Line 604-872-3311 Family & Health Services Provides a range of services to seniors, including a dining considering or experiencing separation or divorce club and lunch program, grocery shopping, housing services, Mon-Wed, Fri 8:00 am - 5:15 pm, Thur 8:00 am - 7:00 pm Emergency, Transitional & Supported Housing Aunt Leah’s Place meals-on-wheels, telephone support, transport, and referral. 204 - 88 Tenth Street, New Westminster 604-660-8636 Offers support services to young and young mothers, 750 Carnarvon Street, New Westminster 604-520-6621 New Westminster Police Department Victim Assistance Shelter and Street Help Line including housing, job training and life skills. Spirit of the Children Society Unit and Emergency Social Services Designed to assist people who are affected by homelessness. 816, 20th Street, New Westminster 604-525-1204 Supports aboriginal families by providing information and Provides crisis and trauma response, emotional support and 24 hours a day, 7 days a week 2-1-1 Family Services of Greater Vancouver resources and holds various programs to bring the aboriginal referral services. Covenant House (Vancouver) Provides a range of programs from prevention to community together. 24 Hour Hotline 604-529-2525 Takes in at-risk, homeless and runaway youth between the intervention. Specific programs include: community 201 - 768 Columbia Street, New Westminster 604-524-9113 555 Columbia Street, New Westminster ages of 16 and 24 years. 604-685-7474 education, counselling, employment assistance, family and parenting services, immigrant support, victim assistance Clothing & Goods Elizabeth Fry Society Housing and youth services. New West Cobbler Homeless Shoe Program Gurney’s Place Shelter (New Westminster) 301 - 321 Sixth Street , New Westminster 604-525-9144 Mon - Sat 9:30 am - 5:00 pm Twelve units of emergency shelter for BC Housing Registry women and children. 604-524-0710 Fraserside Community Services Society 1701 - 4555 Kingsway, Burnaby 604-439-4159 642 Sixth Street, New Westminster 604-526-6926 Provides a range of services to individuals and families Pathways (New Westminster) Association of Community Organizations for Saint Barnabas Thrift Shop including: Children Who Witness Abuse counselling, Nine units of second stage (18 months) Reform Now (ACORN) Wed - Sat 10:00 am - 3:00 pm emergency shelter for families and programs for adults housing for women. 604-540-1985 #2-630B Carnarvon Street, New Westminster 604-522-8706 1010 Fifth Street, New Westminster 604-526-6646 with developmental and mental health issues. Sheena’s House (North Surrey) [email protected] For women and children. 604-581-1538 519 Seventh Street, 2nd Floor, New Westminster 604-522-3722 Salvation Army Emergency Clothing Cynthia’s Place (North Surrey) Lookout Emergency Aid Society Housing Outreach Team Appointments preferred, clothing for adults only. Immigrant Services Society of BC (New Westminster) For single women. 604-582-2456 Assists people on the street or at high risk of eviction with Mon - Fri 9:00 am - 11:30 am and 2:00 pm - 3:30 pm Provides settlement services to newcomers, including career their housing needs. Services include advocacy, assessment, 325 Sixth Street, New Westminster 604-521-2421 Extreme Weather Response Shelter guidance and training, confidential support, information liaison and referral. 20-mats for men and 10-mats for women. and referral, and social connections. Salvation Army Thrift Store 740 Carnarvon Street, New Westminster Operational during extreme weather only, Nov 1 to Mar 31. #280-610 Sixth Street, New Westminster 604-522-5902 Clothing Vouchers for Those in Need [email protected] 604-529-9126, Ext. 106 606 Clarkson Street, New Westminster 604-529-9126, ext. 101 Mon - Fri 9:00 am - 9:00 pm Purpose Society Residential Tenancy Branch Office Sat 9:00 am - 6:00 pm Fraserside Community Services Society Delivers a continuum of programs to children, youth and Provides landlords and tenants with information and 774 Columbia Street, New Westminster 604-521-0319 12-beds for homeless families and single parents. families. Specific programs include child care, counselling, dispute resolution services. 604-522-3722, Ext. 132 health, an independent secondary school, information and Drop-Ins and Resource Centres Mon - Fri 9:00 am - 4:00 pm Lookout Emergency Aid Society Shelter Program referral, settlement services, and youth programming. 400 - 5021 Kingsway, Burnaby 604-660-1020 Maida Duncan Women’s Drop-In Centre 16-beds for homeless men. 604-523-9126 ext. 101 40 Begbie Street, New Westminster 604-526-2522 Showers, laundry, donations, food. Seniors Services Society Maria Keary Cottage New Westminster Family Place Mon 10:00 am - 6:00 pm Provides housing counseling, housing outreach services, 20-beds for homeless men. 604-636-3590 Provides a family resource program for families with children Tue - Fri 10:00 am - 8:00 pm and a shelter program for homeless and at risk seniors (55+). Sat - Sun 10:30 am - 6:00 pm (closed on stat holidays) Salvation Army Stevenson House from newborn to five years. 750 Carnarvon Street, New Westminster 604-520-6621 Lower level, 402 East Columbia Street, New Westminster 14-bed emergency shelter for men. Drop-in program (101 - 93 Sixth Street, New Westminster) Tenant Resource and Advocacy Centre (TRAC) 604-520-1166 32 Elliot Street, New Westminster 604-526-4783 Mon - Fri 9:30 am - 11:30 am Mon - Tue 1:00 pm - 3:00 pm 604-520-3666 Promotes and provides information on tenants’ rights. Union Gospel Mission New Westminster Centre Servant Anonymous Society (Surrey) Immigrant Grandparents on the Go Program www.tenants.bc.ca Full Breakfast 8:30 - 9:30 am, chapel and Soup 11:00 am - Operates residential programs for sexually Fri 12:30 pm - 2:30 pm Mon - Fri 8:00 am - 4:00 pm 12:00 pm, guest Services close at 12:00 pm 658 exploited women and youth. 604-590-2304 Food Bank Drop-In Tue - Wed 9:00 am - 11:00 am Tenant Hotline: 604-255-0546 Clarkson Street, New Westminster 604-525-8989 Kelvin Drop-In (1010 Hamilton Street) The Front Room Resource Centre (Surrey) Thur - Fri 9:00 am - 11:00 am Provides a safe and welcoming environment for adults. 10667 - 135A Street, Surrey 604-589-7777

New Westminsters Helping Hands Brochure 2015_v2.indd 2 3/19/2015 10:33:01 AM