SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

The Intrazone – SharePoint podcast Episode 34 – The Desktop Diet Revisited Transcript

TRT: 39min47sec 1. Show Intro [00:00] Topic of the Week – The Desktop Diet revisited 2. Guest Perspective – Dan Costenaro and Mike Morton [7:25] 3. FAQs [27:20] 4. Upcoming Events [32:50] 5. Show Wrap [38:40]

TC VO Dialogue #1 SHOW INTRO – TOPIC OF THE WEEK: DESKTOP DIET Revisited THEME MUSIC 00:00 Mark Kashman Welcome to The Intrazone, a show about the SharePoint intelligent intranet. I'm your host Mark Kashman here with Chris, “I've got a little bit of a Tan on my face,” McNulty. Chris McNulty Thanks, Mark. This week we'll be revisiting one of our favorite episodes, the desktop diet. Summer’s a time when a lot of people are traveling or vacationing and can't quite carry their desktop computer with them. It is very interesting that we wrote that for can't quite Karen because the last month my way down to Oregon, I couldn't quite carry my tablet and sent it flying into a parking lot. Where I believe cracked is something that is, is in your notion of how you would describe your computer right now. So I had four days, not by choice, um, or maybe by subconscious choice to do all of my work on a four inch piece of glass known as my iPhone. Mark Kashman: So this particular topic is something that we visited almost about a year ago in one of our earlier episodes to just talk about the desktop die in it. What does it mean for people to be away from their desktop on their mobile devices on the tablet? And we thought it was a great time to revisit that with some new thoughts, to tee up the conversation that we had back then with our engineers. Um, but to really talk about what is your current summer experience, what have we done recently with the technology, um, that makes it even more of a delicious diet to go without the desktop. Um, I know for me specifically, I knew that we were going to be doing this. And so for about a week I was traveling. I just recently went to Dublin and I went with my daughter and my son. But I knew I had some work that I needed to do. Mark Kashman Uh, and so to be out of the Office, but to be connected, I had with me an Android tablet, a Samsung, and my intention was to use it and only it for anything that I needed to do. I wasn't doing work 24, seven, but there were times that I needed to review documents or create them or add to them. There are times that I needed to call in, you know, on a, on a conference call. And there are times that I just needed to organize and share stuff with other people that were asking about it. So primarily I was using three applications, but I had the Samsung tablet, I had the little cover, the, with the built-in keyboard. So that helped a little

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

bit by primarily was using the OneDrive app, the Teams app and the SharePoint app to keep up with the news and of course Outlook. Before I dive into that, have you recently done anything, you know, with the cracked screen where you kind of were forced yourself or your forced into being desktop lists? Chris McNulty While I was definitely forced into doing everything through my phone and that, um, a lot of the, um, incremental improvements we've made with Teams and I would also say without looking mobile, um, really made it, um, pretty painless. Um, one thing, you know, I've always found that the quirky ways that we had five or six years ago, if someone calls you and says, Hey, I'm looking for block, can you send me a link? Sure. There's a way I can open up a mini browser on a phone and do it. But now the OneDrive clients make it so much easier.

One of the things I have found that I'm doing is once you get to be mobile dependent, there are some things that are unique. For example, in Outlook mobile, the send availability feature. Um, I will find myself at my desk sometimes if someone says, Hey, can we meet, I will consciously go jump over to my phone because it's so much easier for me to just go on the phone, call up the menu of available times and just send it to someone because that's much more actionable than my having to actually write August 2nd 3 to 3:30. Like, and I'm not a great typist. Anything I can do to eliminate that help. Mark Kashman But the hand gestures that you were just doing that I was visible, visibly seen, made it look like you're a wonderful piper. Looked a little bit like tyrannosaurus rex with two claws out. Chris McNulty I, yeah, I, you know, I don't use all 10 fingers when I type. Mark Kashman And then for me, what was something that I actually did more while I was traveling then when I'm here, either at my desktop or just connected to the team on a more regular basis was actually catching up on people's SharePoint news, the News Tab, which is something I show and talk about all the time. I don't use as much when I'm here at the Office cause I'm mostly either helping make the news or share it in other ways. Um, but to see what other people are working on different research projects, different features and how far along they're coming in. Some of the metrics about them was really nice to consume that in that point I was actually on my phone, which is also Android. So same component and just reading the news and either liking it or if I had a comment I could do that right in line.

But for everything else, um, whether it was editing a PowerPoint, uh, reviewing or editing a word document, replying to a conversation or sharing a file. The thing that you said about the ease of sharing your calendar, I find that as something that's super easy to do using the OneDrive app on my Android phone to just find the file and looking for, usually it's in my recent clicking the ellipses and then you know, just hitting share and having the same value and power of when we talk about sharing. But real easy to do with just a couple of clicks and I'm sharing an entire file shared from the cloud. But from my little mobile devices, Chris McNulty I'm really impressed. So Android gets three ellipses I found we only get three dots. Yeah, that's real. Lipsey's I'd like to have three ellipses. I feel like I'm looking into the mirror of a mirror reflection of an ellipses. So two things I found last week. Um, I was on eastern Long Island in an area with highly variable conductivity. Um, the first is on a Teams call.

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

Chris McNulty We have some bandwidth sensors in the software that will say, um, your network doesn't seem to be optimized. Um, would you like to, you know, poor call quality? Would you like to turn the video off? Yes, always do that. It's just the Internet is not going to magically get faster in 30 seconds. So that's usually a good clue, um, to make sure that not only I can hear people, but that I don't come across, you know, as one of those digitally worked voices that people ask to turn off

The other thing, and this is, um, you know, I did have this temporary tablet here with me. It's pretty, yeah, it's black six. I'm remembering to make sure that I had grabbed and synced all of my primary sources so that if I was say on a beach that didn't actually happen hypothetically and wanted to look at say, a PowerPoint file, because that seems like the perfect thing to do when you're at the edge of the ocean. Um, you want to make sure that you have it with you. Um, there's also some wisdom in not having things with you. I was talking to Dan Holme on our team about his upcoming vacation plans. He is going to completely remove the team's client from his phone. because when some w there is value in being on vacation and for something urgent, someone can reach me via SMS.

So that all sounds well and good to me. I'm glad that you're having a great Mark Kashman summer, so far. Uh, let's revisit what we talked about with Mike and Dan. So today in our guests segment we talk with Dan Costenaro and Mike Morton from the Office online engineering team. Later in today's episode is our FAQ section where mark and I discuss our most Chris McNulty frequently asked questions followed by upcoming events for you to explore this summer and early fall.

Mark Kashman So stay tuned for all things exciting and new in the world of SharePoint and . #2 GUEST PERSPECTIVE – Dan Costernaro and Mike Morton TRANSITION 07:25 MARK All right, so I think it's time to dive behind the screens may be behind the browser KASHMAN with this topic to go a little bit behind with the team that's building a lot of what people experience when they go desktop diet or when they, uh, don't have any apps. Really, everything's through the browser. And so we're joined today with Mike Morton, Partner Group Program Manager on the team, on the engineering team and Dan Costenaro is that I pronounced that right Costenaro, a Principal Program Manager Manager, which means that means I work with people. You know what I mean? That's what I thought. I just love that it's manager manager squared. Maybe we'll put it in the show notes as manager squared, but we invited you guys in to discuss the topic, but certainly where you focus is office online and I'm going to let you describe a little bit more about that, but when we think of office online and certainly from the SharePoint side of things, sometimes it is. I'm looking at a document, but I think also it's in search results. You're using the office online for previews and when you're embedding it in various places, maybe news article or a webpage, it's that experience. Um, so you probably have a lot of touch points, not just SharePoint, right. Um, and also thinking commercial and consumer. But first just thanks for coming on the show and just give a sense of who you are. Mike Morton.

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

MIKE Yep. I'm really happy to be here. Um, I am the, uh, basically run the office online MORTON program management team. Um, I don't have the title program manager, manager, manager. I guess that would be the logical conclusion, but effectively the engineering, the program management team for word, Excel, PowerPoint, and OneNote online. So the core sort of car, a office APPS. Um, I actually worked on SharePoint. I was one of the original program managers when SharePoint started back in 1999. So I worked on SharePoint from 99 to 2007. Um, so if you asked me deep SharePoint questions, I probably can't answer. It worked. Maybe MARK A workflow manager question or whatever happened to the web clipping KASHMAN dashboard. They're already asking me things that are awesome. Well, before we dive into it, Dan, just a quick rundown of who you are. We know you're a manager of manager, manager only to this time. Mike is three. Right? DAN I started at Microsoft in 2001. I worked on the Outlook team for a long time. Uh, COSTENARO and then I moved to work on Mike's team about five years ago. So yeah, the same word, Excel, PowerPoint, OneNote, online. Uh, just the same versions you're used to running in the browser MARK Awesome. I actually jumped in my second question because now knowing that a KASHMAN little bit, my real first experience with anything, what we call now office online was, oh, was office Outlook web APP and have it in here just as more of a tip for you, but you, you started this. MIKE Yeah, it is really interesting actually even starting with, with OWA, because that MORTON actually predates a lot of the web technologies. We're sort of really interactive, a web experiences that used to be, you know, back in the late nineties, early two thousands. It was very difficult to build a web application that resembled. But we would have in sort of a typical sort of windows APP. And OWA is really one of the first one is sort of the interesting stories is we actually had a memo, uh, and I think it was about 2005, uh, written by Steven Sinofsky. He used to run the office. I'm talking about at the time you used the term office web companions, but he basically said, hey, we're going to build web based versions of office APPS, word, Excel, PowerPoint, even one note, uh, at that time, um, it ended up, we didn't start working on it until about two or three, two or three years later, but it actually predates a lot of the competition. MIKE So if you look at, um, all the sort of, the various experiences out there and um, MORTON there are a lot of what productivity solutions today, the actual premise of it as well before the competition. And so it was really a belief about having offices everywhere. And mail was kind of an inspiration. The idea was even at that time, the idea that you couldn't get to your mail anywhere, that you'd have to be on your windows pc desktop and you couldn't get to it from any machine with a browser or any even mobile phone. We said, hey, we want to have that same concept for office. Right? The idea that your office documents will be locked in one place that you couldn't get them from wherever you were, just didn't make sense to us. And of course SharePoint is a key part of that, right? In order for us to have those documents available anywhere, the documents can't be on your hard drive to have to be up there in the cloud. And so the real vision was sort of universal access, being able to get to your documents, be able to share, collaborate, work together. Um, and that started actually quite a while ago. Um, the engineering effort started a little bit after that, but really the inspiration, um, it's got pretty deep roots in the office, that organization. MARK So you might've joined after a or so just in front of the five years ago, you know, KASHMAN if he jumped from where we started and we'll get to where we are, what's that middle ground, you know, when we hit some of those inflection points of maybe

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

not just companion, but the tool that people are actually going to really use day to day. Right? DAN COSTENARO So when I joined the team, uh, Mike was kind of giving me the run around, run around, run through the run, we'll touch on the run around later. Excellent, Excellent. Uh, of here's where we're at and here's where we're at this inflection point where for a long time we've called them the office web companions because we felt that they're a good supplement to running office. We kind of want to turn a corner and say you could be fully productive in the web if you wanted to. Of course, office of the winter to two clients are very rich and they've been along around for a long time and people really love them. But there's a growing number of people who wanted to just work in the web and like, Hey, I just want to be, for instance, kind of A. Oh, it was inspired as well. Like, Hey, we know that there'll be a lot of people in the planet that will never want to leave using when 32 Outlook. But there are some people who are pretty happy with just booting a browser. And so that's kinda when I joined the team, we, we switched from the word companion to apps and so we call them the office web apps and then later we renamed it office online, uh, to sort of reflect it's in the cloud and people didn't, was app and they thought, Oh, I'm gonna install this on my phone. Like, oh, no, no, no, no, no. We just met. It's like real and not just a companion. So, and we're still struggling a little bit with the name [inaudible] office online kind of sounds like Office 365 kind of sounds like a lot of the same things. But, uh, when you say word in the cloud, people like, oh, like in a browser. Yeah. Yeah, that's it. 13:45 CHRIS MCNULTY So yeah, it, it's interesting talking about that inflection. I remember that six years ago, before I joined Microsoft, I was an MVP. I was CTO at Dell and I wrote an article about a projection that at some point in the future, we're not going to be talking about office three, 65 is a limiting factor, but about the things that you can do exclusively or better in a cloud based implementation then you can do in traditional on premises environments, kind of projecting forward. When you look at those that you know, that core trio, especially word, Excel and PowerPoint, do you see that as an eventual end state for those applications? Go? MIKE MORTON Yeah, absolutely. The cloud is really transformational when we think about taking the ops forward. Um, you know, traditionally offices has been about productivity. We've made it really great to make beautiful professional looking documents and of course that remains a core value proposition, but what do you think going forward, I'll pick sort of two areas. One is sort of teamwork and the second is intelligence. I'm a foundation of teamwork. It's having everybody being able to work on the same documents of like real time coauthoring a, but then more sophisticated things like being able to say, Hey Dan, can you work on this section? Being on the, at mention somebody having a really rich, um, activity in version history so I can see who exactly changed which parts of my document, maybe all the shared document and say, Hey, I'm only wants, you know, Mike to add comments in this section and I want Dan to have sort of full access rights as a collaboration is kind of a key part. And then the second part is intelligence. Um, we really want to make sure that we have a service in the back and that really helped you get your work done more efficiently. This can be everything from very basics like helping you write and be more efficient by saying, hey, you know, this terminology of ice. Try to say, um, you know, we want to have somebody, man. The booth were like, oh,

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

that's a gender specific term. Maybe you want to say staff. The booth to use turned to sort of more appropriate to far more sophisticated things like I have an Excel spreadsheet, we have intelligence in the cloud that can look at that spreadsheet and find anomalies, suggest hey, you want to make this pivot table or pivot chart. These things that are more difficult having you actually find insights and learn and discover stuff based, not just on rules but true deep and machine learning. MARK And it's not just recommending it to them. Sometimes it's a, it used to be many KASHMAN clicks and configuration and knowledge is just a yes, that's right. Do that for me and it just doesn't. That's great. Um, so I know one of the things that you promoted that transition, you know, if they are now apps companion online and how you describe them as, as being compatible as far as you know, depending on whether you use one or the other or both. You talk about that easy transition and I, I know just generally if I move from online to the desktop, I usually think of, I know why I know when, but talk about maybe the technical side of it when somebody transitions what that means and how you think about it. Um, but then also we want to land on what are those scenarios when somebody can go just online and then maybe when they need the desktop, at least at this point in time. MIKE MORTON So at a technical level, for starters, just performance and seamlessness as a key thing for us. We really want to make sure that people don't feel like they're having to make a choice if they can, if they want to really quickly go to the clients, they don't have to debate, oh, is that going to, you know, some people actually even have a hard time understanding that the clients can work with documents in the cloud. They might be using the web, they think it's the most up to date. Um, and it may seem obvious and I suspect a lot of the listeners on this podcast that's obvious, but a lot of the end users, the companies still have a disconnection that they can use these sort of traditional rich clients live in directly against the cloud. And so the first part we want to make it as seamless and as fast as possible. So when the user wants to go to the rich client, um, it feels, and we often use this term alive and connected and that kind of inherently comes in our browser apps with a browser sort of people assume is connected because it's in the browser. We want to have that same goal and the rich clients and people actually realize we've done even little small things like put saves a SharePoint actually in the title bar and the office apps, it sounds like such a small thing, but it's had a big impact on sort of usability for users. Um, your question about when you have right now, there is still no doubt that the rich clients are the, are the, I should say the native clients or the, um, the place where the most functionality. So if you're going to really try to create that sales deck with a fine tuning of your animations and transitions and the box in the right place, have your finance and doing an Excel spreadsheet where you're really trying to calculate and do, do a lot of things. The rich clients are the place that you're going to have that transition. More and more. We're seeing people being able to do more, you know, a lot of their core tasks and the web, but we think that's a real asset for us because you don't really have to make a choice. You can use the web, you could have sort of the ease of use of that, the great cooperation. And then when you need that power, we have it, you know, hopefully quickly and seamlessly. CHRIS You were talking about teamwork before one thing. And granted we're all for MCNULTY Microsoft. So we have a little bit of a selection bias. But, you know, I've found that we're, when we're really emphasizing teamwork, especially for coauthoring real-time collab in the same document, um, it's a better experience to be in the web. Um, you can still do it. Absolutely. Please. I'm not saying you can't do real

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

time coauthoring with their rich clients, but um, we found it to be a really a preferred experience in many cases. If you think about how a lot of web experiences are, it's sort of the modern world, is there sort of the, what I think it was the ESPN or the CNBC approach to user experience in that there's a crawl over here, there's information that's popping up, we've got things coming. One thing I, I will always adore Word for is the ability to tune everything else and just have kind of been your authoring experience where the focus is on the words. Um, and as long as we keep that going, I'm huge, huge fan. DAN So we really liked the scenario of I'm going to go to the place that I need to think. COSTENARO I'm going to click the button and I'm going to get a space where I can type, right? And I think word, Excel and PowerPoint online, Excel at that. And so we find that that's a, that's a workflow that's pretty common. And especially when you have a shared space, like all you're going to go create this in a team and there's a place where in teams so you can complete your documents out of crisis on a SharePoint site where we all know where our team site is. And then, uh, just that collecting feedback, I think you mentioned track changes, uh, that'll be live very soon. So that'll be a scenario that you can do online as well. And like Mike was alluding to earlier, all those collaborative things where you just want to see what's changed over time and the history of what's going. Yeah. So those are all scenarios that we feel are really, really feel great in the web.

CHRIS Many of the audiences may have seen during SharePoint conference. One of MCNULTY the things across the board we're trying to do with SharePoint is bringing kind of that unit unified file experience. We've seen it with things like the shared dialogue and all the places where we're lighting up the, all the metadata that we have about that. We've got this rich history of the changes and collaboration and what's happened since last year. We're in the file, like how do you see that intelligence being something that you can mine through the Office? MIKE MORTON Yeah, no, absolutely. One of the course that are, in fact we have a lot of research that shows people don't collaborate on documents because they don't actually trust each other. It's not so much that don't trust other people that they think they're good people. They don't actually have faith that they're going to write things the way that they would write them in order things. And so really having very fine grain activity is one of the big investments that we're making it office. And so in the future, when you browse to a document will actually say, Hey, while you're away, you know, John, Amy and Nick made changes to this document. You can click on it and it'll actually take you through and highlight and show nick out of this picture or John, change this table and we find it's not just helpful for you reviewing and actually kind of tracking changes, but it actually helps John. Amy and nick feel more confident they can just go and directly edit that document, sort of building this sort of cultural trust. Um, in SharePoint is the key. SharePoint is the activity store on the back end. It's actually storing all that data. Um, it kind of your point on the workflow really starting in the cloud is the key, right? Classically, some people might've started on their local hard drive work on it and then publish it up in the cloud. You know, in the future we sort of see, hey, if you actually want to work against your, your hard drive locally will be like error. Are you sure you want to work locally? Right. We want to say the default behavior is everything. You just click file new. It's in the cloud. Unless you have some very specific reason. That's how you work is it really enables these great collaborations scenario

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

CHRIS I keep my, my desktop itself is a OneDrive synchronized folder, so it's possible. MCNULTY Good January small clap for Chris. MARK One of the personas, I know that you guys probably live and breathe is what we KASHMAN used to call the kiosk worker and now in reference f one, which stands for firstline worker when you're building for that persona and maybe when you're building for sort of halftime, mark and Chris when we start in the browser, but we might have some scenarios where we moved to the desktop. How do you think about, how do you think about that firstline worker? MIKE Yeah, for sure. So in many cases the first line of work or for starters, they won't MORTON have access to the native clients and said there you really have to make sure about having the online versions really do the end and scenarios that they need. Um, when we first started researching it, we thought, you know, a lot of these scenarios, and I'd be like a reset, a coffee shop or a retail employee at a big box store. How complicated their scenarios be. It actually turns out that these, these firstline workers really do real work and there are cases where they might get a brochure from headquarters and the brochure, it might be generic, but they might update it with the local specials and the things that are actually a part of that area. And so they're actually editing word documents. I might have tables and pictures and layouts and sort of complicated parts and so we really are making sure that we're a great experience for them. But simplicity is really the key and a lot of these cases, um, they're not trained knowledge workers, you know, their, their main job might be something else. And so we're really focusing on making it as easy and fast for them to use it as possible. MARK do you come across a, uh, not just a single persona but a variety of personas KASHMAN when you're thinking across the various apps or the collection of when they think of, Oh, this is my, this is my office suite in the browser. What are maybe some variances when you think about the different tools are the different types of people? Sure. DAN COSTENARO Well, we get a lot of, yeah data and a lot of input from people who use the product and it varies quite wildly, uh, what people think is just table. I can't believe you didn't include her. I can't believe you didn't include being. You've talked to a different group of people and they don't even think about a and B and they talk about c and d and so, uh, the normalization of that is complicated. Uh, but a lot of things tend to be, you know, the basics of copy paste has to work flawlessly with any kind of content from anywhere, everywhere. And so there's, there's a, a couple of things like that that we can normalize across all people in all the way that they use the product that we say this has to be Excellent. And then there's just scenarios that we can unlock where you say, oh, there's somebody who, like Mike was referring to, is going to edit a very complex document that has a bunch of layout. We'd say, well, the layout is really challenging for us to get perfect because there's a lot of code in word. We'd have to replicate in JavaScript, uh, but if we can render that pretty close, uh, for a frontline worker, they don't really care as much. They're like, okay, the text is correct now if you're going to look at that, but from copy editing perspective that that person would use word for it. And so it tends to be when you go the superpowers of office that had been built over many decades, uh, those things are, are, are tending to be the things that people want to reach for the clients. But if you're just doing some quick edits, if you're just updating something, but if you're just want to throw something on a sheet like you were talking about before, I'm going to write a blog post. Like it doesn't really matter if it's formatted perfectly. What matters is you have the heading sections, right? And people can type in the middle of the bullets work. Uh, and so, uh, we, we

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

find that those, those scenarios are normalizing a. and so when you get to the superpower of formatting or the superpower of, uh, some of the, of the office tricks that you've been using for 20 years to get it to look exactly a certain way, people will reach for the clients. 24:55 MARK KASHMAN I think it's nice as you're doing a lot of work with some of the intelligence and some of the sort of auto it does it for you, you know, you just really are focused on this is the text, this is the sentence, this is the image. And then do some magic. But now that you’re embedding in Microsoft teams here embedding and news and pages in SharePoint, you're in search results, and consumer commercial. One question before we turn it into maybe the roadmap that was just announced that the SharePoint conference, what do you do from a scale perspective? Scaling that for the world different than telling somebody you know IT pro, here's how you scale it on premises. How has that evolved in and maybe the unique challenges that present? MIKE MORTON Yeah, there are a couple parts of scaling. There is actually scaling the APP. You just talked about the experience, you know, within the context of things like teams and there were actually doing things to make it possible. One of the big investments that we talked about, um, at the SharePoint conference is actually minimizing some of the chrome of our UI and having the collaboration stuff take more center stage and having some of the commanding take less, which is really critical if you're going to be in a place like teams and making sure the experience is coherent to the user, then you can talk about scaling on the back end. Um, we've worked really hard to make sure that our service, uh, takes advantage of Azure and a lot of the great worldwide scale out of our capabilities. And so when we say office online everywhere, uh, we mean that in a lot of ways, you mean that against a bunch of different hosts. So when we talk about hosts, we talked about things like SharePoint and OneDrive, but there's also exchange, um, in teams and as first party, we have third party deals. We want to talk about some of them and in this particular audience, but we have, you know, every customer is our office sort of part of that, um, you know, even think about other geographies. We have partners with companies in China and Russia and other locations that have sort of different sort of, um, you know, a local competitors and so those kinds of regions. So our goal is to really make sure that office is ubiquitous tool that people can count on, they can share and can say, Hey, no matter who I work with, I know they can use, you know, the latest version of Office. MARK KASHMAN We want to thank you obviously for your time to come in here today. But I think more to thank you for the work that you're doing because the way that it compliments SharePoint for the things that get, get Chris up in, up in the morning in terms of our work pays off, you know, because in terms of people we're working with their documents, sharing them in the experience of no matter who you send it to, you'll be able to know that they can see it, work on it, share it if they need to further beyond that. So that's really great. And I thank you for your work and thank you for your time. MIKE Thanks. MORTON / DAN COSTENARO #3 FAQs

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

TRANSITION 27:20 Chris McNulty Up Next, our frequently asked questions of the week. We've looked back at the desktop diet, but now we are going to look forward and in real time we want to explore some questions that mark and I have been getting recently. Mark, what's a question you've been hearing recently?

Mark Kashman Well, in this realm, uh, since I've been taking on a little bit more of my, a OneDrive hat next to my SharePoint hat, um, I've got, uh, I've gotten a lot of questions around the difference between these different entry points for OneDrive, specifically OneDrive for the web and OneDrive on my mobile device, either IOS or Android. And the big question is, are there any feature gaps? Like, do I have to go to the web to do x, y, or z? Uh, and I think the main answer that I give is really walking them through all the things you can do with OneDrive, the app for IOS or Android. Mark Kashman And it really is common to what you would do in the web. Of course you can see your files, you can access them. If you need to edit them, you can of course open them up into the connected Office if we were an Office document. Um, but when it comes to things like sharing, seeing thumbnails, viewing your recent list, discovering new content with AI, all of that is baked into the app. Of course it's in the web. Um, but it very much is in the app. Big difference that I see, and you can maybe tell me your perspective on it is if I'm on OneDrive mobile app, things I can't do is like start a workflow. I can't do some of the richer capabilities. I can't always see full analytics, uh, as far as file activity, some of those things. But I know the team's working on it. Uh, as far as that, you know, not being such a delta, but pretty much between web and mobile, I don't see a whole lot of difference besides just screen real estate. Chris McNulty Yeah. I think the core experiences are the same. I think the thing to be mindful of is few people collaborate or focus on one project or one team for eight hours on a mobile device the same way you might at the desktop. Um, so as a result, some of those deep dives scenarios like give me the analytics and the trending and all of my material, you're less likely to even want to do that on your phone in the first place. So I think that's, that's okay. Chris McNulty One of the questions we've been asked, um, frequently since SharePoint conference and since build is what is the fluid framework and what does it mean for the future of SharePoint in the future of Office online? Um, I think it's really important to look at fluid framework in the context of the desktop diet. Um, the more we move to different form factors, things like smartphones, the next generation of visor technologies or speaker systems, um, you have to recognize that those devices don't have as much processing power on them as a full blown desktop PC would. So you need to be very nimble and efficient. Um, so you want to shift as much of that processing elsewhere as possible. We're moving with things like files on demand, the principals storage is going to be handled by the cloud and you can just bring down the files as you need them.

Chris McNulty The same thing is true about being able to find things and being able to um, work all the way through a giant PowerPoint file. A really large Excel file is massively inefficient. One of the core attributes of fluid framework is we're going to break each file down into components. Um, do you remember this is like getting to the wayback machine. Do you remember Taligent?

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

Mark Kashman The answer is no.

Chris McNulty Taligent was a early 1990s initiative that IBM championed to be able to create object oriented file systems. And so the idea was let's break all the files down to their individual pieces so that we can reference them elsewhere and recombine them in different formats. And it was a neat idea, but the technology and the processing power I don't think was really there. Um, and Microsoft was looking at SQL based file systems and um, we're now in a cloud era. So all of those constructs are worth going back and taking a look at. Basically the idea of the fluid framework is if I have a word document, let's say, and I have header text and an image and a graphic and an embedded video and all those different pieces, how do I break them all out into individual components so that I can, um, if I have a table in an Excel file and I put it in a word document and then I put it, take that table and paste it into Teams, it's really just the same object. What I see is just a pointer back to a table object that lives in the cloud. What does that mean? It means I can actually collaborate and coauthor on the table. You can be in Word, our production team could be in Microsoft Teams. I could be an Excel, but we're all still going to be able to see exactly the same material at the same time. So what does it mean for the future of Office online? It means that you're going to be able to extend collaboration, not just to more people but to more apps in the same information. Mark Kashman Yeah, I, I will definitely put a link in the show notes so you can see what does the fluid framework look like and what does it do. Um, but the promise is definitely there in terms of making it easier to work with others and making it easier to experience components of the information where it makes sense and way extended beyond what you would think of today.

So those are our recent or frequent asked questions and certainly we hope that you always ask us what's your most frequently asked question is if we can address them. But it is now time to move on to upcoming events. #4 UPCOMING EVENTS TRANSITION 32:50 Mark Kashman So Chris, let's talk about events. We like to start always with SharePoint Saturdays. These are great opportunities for users, it developers to learn from and engage with their local community. I think that's the most important thing. It's local, it's easy to get to and free, absolutely free, free, free, free.

And what day of the week are SharePoint? Saturday is usually held on March. Chris McNulty They're on, let's see, Friday, Saturday, the one between Friday and Sunday. Yes.

So they're a great time to plug in. He is always obviously a great time outside of Mark Kashman the work to plug in a and take that moment to join in your community and learn from a lot of great experts that fly in and give you all that great training.

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

Mark Kashman So you can always find what's going on near you by going to SPS events.org and we want to highlight on July 27th is a fun, big one. Closer to where Chris came from before we moved here. And that is –

Chris McNulty SharePoint Saturday in New York. Um, John Lubeck, who's a senior program manager on the Microsoft flow product team will be your keynote speaker. It'll be held at the Microsoft Technology Center right in Times Square, right over there and eighth avenue. I've spoken at this event many times. It's a great way to get engaged with Microsoft and with the local community.

Mark Kashman And they've got a nice handle to follow. That's pretty active. That's SPS NYC on August 3rd. There is one in Omaha, Nebraska. You can follow them at SPS Omaha and that's taking place at the mammal hall on Pine Street. If you're familiar with Omaha, she'd be able to no problem find where the SPS Saturday in Omaha is.

Chris McNulty And let's complete the trifecta. August 10th in Charlotte, North Carolina, um, at ca [inaudible]. That is where SharePoint Saturday, Charlotte will be again, I've spoken at this event many times this year. Our own Sean squires from the Microsoft product engineering team will be keynoting. That'll be held at UNC center city.

Mark Kashman You know, you've said you attended a few of these. You sure they shouldn't have renamed them SharePoint McNulty day.

Chris McNulty I'm quite sure they shouldn't have named it. We want people to attend.

Mark Kashman The next is the SharePoint fest, Seattle. This is August 19th to the 23rd and that's SharePoint fest.com/seattle. Here you'll find two keynotes, one Microsoft and one in an outside perspective, pre event workshops. There are about 150 breakout sessions. There'll be a Microsoft AMA and a ton more. There's really something for everyone at a SharePoint fest, specifically around SharePoint, OneDrive Teams, Azure, Bi, you name it. They'll have it for both it Dev and users.

So if you're in Seattle, August 19th through the 23rd go to the Washington State Convention Center or follow all the action on Twitter at SharePoint fest

Chris McNulty Coming up later in August. You can definitely tell that the multiverse is starting to explode as the children start disappearing into school. SPTechCon Boston coming back again August 25th to 28th, it'll cover a broad range of SharePoint and Office 365 topics, half day and full day workshops and Microsoft keynote general sessions and so much more. Visit S P tech, [inaudible] dot com slash east and on Twitter at SPTechCon.

And I'm just going to tee up the next one, but for you to describe, cause I think Mark Kashman you're actually attending it. It is the quest, the experts conference in Charleston, South Carolina. Tell us about that. That's right.

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

So Quest is a long time partner of Microsoft. Um, I was at quest 10 years ago. Chris McNulty Um, quest became part of Dell. It broke up, it reformed and quest is going back to their roots. Um, the quest experts conferences a chance, um, to bring hundreds of people together to talk about quest and Microsoft technologies across a broad range of identity and security and database management, collaboration technologies. There'll be a lot of sessions on SharePoint in Microsoft Teams. I'll be speaking there about Teams and SharePoint integration, um, as part of my core note session. Um, so that'll be August 27th of 28th. Um, the URL is long, so we'll just put those in the show notes.

Mark Kashman And the last one we want to always note, uh, as we lead up to it, cause it's a big event for Microsoft. It is Ignite 2019. That'll be in Orlando, Florida this year, November 4th through the 8th. This is where you can expect to connect with 25,000 other individuals across a thousand sessions focused on software development, security, architecture, it sessions galore. There'll be about 200 plus hands on experiences where there'll be the innovation centers around security, cloud and hybrid. Of course there's vision keynote with Microsoft CEO followed by technology keynotes to get the latest Microsoft News right from the Microsoft Tech leaders. And of course, uh, some of our featured customers beyond the individual event. We also want to note Ignite the tour, which is a big event beyond the event. These are more regionally focused around the globe and all the cities have now been posted through 2019 and into the first half of 2020, we'll put a link in the show notes to all the cities that are available. And think about Ignite. The tour is like a little mini Ignite if you can't make the big Ignite. Chris McNulty Yeah, absolutely. I just want to reemphasize that. So in the product team, we definitely have some big news that we're going to be disclosing at Ignite. And when we think about Ignite the tour, that's 30 cities around the world. Um, and for many of our audience who can't come to Florida this fall, it'll be our best opportunity to introduce some of those new technologies, let you put your hands on them, let us take it out on the road and of course learn from our first experience of this with our customers about what we need to do to get our technologies ready. Mark Kashman: Yeah, and it's important to know that from Ignite in November, all of the Ignite, the tour sessions after that actually replicate a lot of that same content. So you're always up to speed, never feel like you're, you're out of sync with information we share across the year. So for that visit microsoft.com/Ignite and on Twitter you can follow @MS_Ignite.

#5 SHOW WRAP / OUTRO

TRANSITION

38:40 Chris McNulty Well that's the show. Thanks for listening and we want to also thank our guests, Dan Costenaro and Mike Morton from Microsoft's online engineering team.

Mark Kashman Check out our show page for links to all of what we discussed today and more go to aka.ms/theintrazone.

Chris McNulty We love hearing from listeners, so please send your questions and feedback for the Microsoft 365 product teams.

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SharePoint Podcast: The INTRAZONE Episode – EP034: The Desktop Diet revisited Transcript

Mark Kashman You can use email to contact us at the [inaudible] at microsoft.com or out on Twitter at SharePoint, @MKashman and @CMcNulty2000.

Chris McNulty Tell all your friends and colleagues about our show. Please subscribe at your local surf beach on the east end of Long Island or wherever you get your podcasts.

Mark Kashman I think Chris has gotten too much of the summer sun. Thanks so much for listening. We are your hosts, Mark Kashman and Chris McNulty. This has been The Intrazone, a show about the SharePoint intelligent intranet.

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