DOCSLIB.ORG

The Impact of Perceived Ethical Leadership on Employees' Predisposition to Behave Ethically: a Case Study Within a South Afric

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
The Impact of Perceived Ethical Leadership on Employees' Predisposition to Behave Ethically: a Case Study Within a South Afric View metadata, citation and similar papers at core.ac.uk brought to you by CORE provided by South East Academic Libraries System (SEALS) THE IMPACT OF PERCEIVED ETHICAL LEADERSHIP ON EMPLOYEES’ PREDISPOSITION TO BEHAVE ETHICALLY: A CASE STUDY WITHIN A SOUTH AFRICAN-BASED FINANCIAL INSTITUTION BY Rudzani Magau 216790034 Submitted in partial fulfilment of the requirements for the degree: MASTER IN BUSINESS ADMINISTRATION In the Faculty of Business and Economic Sciences at the Nelson Mandela University Supervisor: Dr B. Robinson April 2019 DECLARATION BY CANDIDATE NAME : Magau Rudzani STUDENT NUMBER : 216790034 QUALIFICATION : Master in Business Administration TITLE OF PROJECT : The impact of perceived ethical leadership on employees’ predisposition to behave ethically: A case study within a South African-based financial institution. DECLARATION: In accordance with Rule G5.6.3, I hereby declare that the above-mentioned treatise is my own work and that it has not previously been submitted for assessment to another University or for another qualification. SIGNATURE : DATE : 31 January 2019 2019 – Magau R – Nelson Mandela University – MBA I ABSTRACT Ethical leaders consistently set ethical principles within the institution and act in accordance with them; hence, leaders should be a key source of ethical guidance for employees. As the business world is constantly evolving, leaders increasingly are required to ethically lead across different sectors. Current literature on ethical leadership and its influence of employees reflects mostly a Western, European and Asian-based private-sector perspective, pointing toward a compliance-oriented understanding of ethical and unethical leadership. This study examined how perceived ethical orientation of a leader has an impact on employees’ predisposition to behave ethically within a South African context. Qualitative data was collected as the study adopted the interpretivist paradigm, which made it easier for participants to use descriptive words and qualifying statements to express the level of influence their leaders had on their ethical orientation. The target population of the study included all staff of the institution; and participants were chosen using the purposive sampling method. Data was collected from 12 employees using semi-structure interviews. Thereafter, thematic analysis was used to identify and organise participants’ experiences into themes that established the basis for the study findings. These findings confirmed that perceived leader ethical orientation has an impact on employees’ predisposition to behave ethically. The study found that ethical leaders had a track record of being consistent, honest, trustworthy, truthful and credible, and being a role model. In addition, the study also found that unethical leaders are easily identifiable by their perpetual inability to uphold principles of integrity, reliability, rationality, and social justice and fairness. The researcher concluded that the moral identity of the leader has an influence on followers’ predisposition to behave ethically or unethically. The implications of this study are that ethical morals, by their very nature, are transferable from one person to the other and ethical leadership was one antecedent through which this transfer 2019 – Magau R – Nelson Mandela University – MBA II takes place. However, ethical leadership was not the only apparatus that influenced employees’ ethical predisposition and these afford opportunities for future research. Key concepts: Ethics, leadership, ethical leadership, unethical leadership, ethical behaviour and unethical behaviour. 2019 – Magau R – Nelson Mandela University – MBA III ACKNOWLEDGEMENTS To Almighty God, I thank you for the wisdom, courageousness and an understanding that you have blessed me with, which made it possible to complete this qualification. You have indeed made my path straight and renewed my strength throughout the journey. Glory be unto you Almighty God. Proverbs 3: 6 and Proverbs 30: 8-9. The completion of this treatise would not have been possible without the support, guidance and encouragement of the following: - My late mother, it is with sadness that you left us during the course of this journey; however your love, words of encouragement and support are engraved in my heart. I will forever be grateful for your unfailing love and all the sacrifices you have made to see us grow. Love you Mom. Proverbs 1: 8b. - Dr B. Robinson, thank you for your guidance, encouragement, constructive and timely feedback and an understanding throughout the preparation and completion of this study. - My group members, Lloyd, Bram, Mlu, Sam and all classmates, lecturers, doctors and professors for contributing immeasurably to my learning and development. - Mbeki Mkhize, a brother and mentor, I thank you for planting the seed to commence on this journey and for nurturing it throughout. If it was not for you, I would not have started this journey as earlier as I did. Thank you. - To all the colleagues who participated in this study, thank you for your valuable input, support and taking time off your respective schedules and meeting me for the interviews. - To my family, brothers and friends, thank you for your support and understanding in losing my companionship during the period of my studies. - To Naledi Bangaza, I appreciate the time and effort in reviewing my work and challenging my pattern of thinking in writing this study. To you all, may God richly bless you and keep you safe. Numbers 6: 24-26. 2019 – Magau R – Nelson Mandela University – MBA IV TABLE OF CONTENTS CHAPTER 1 ............................................................................................................... 1 SCOPE OF THE STUDY ........................................................................................... 1 1.1. INTRODUCTION ........................................................................................... 1 1.2. PROBLEM STATEMENT .............................................................................. 3 1.3. LITERATURE REVIEW ................................................................................. 4 1.4. GAPS IDENTIFIED IN EXISTING LITERATURE .......................................... 8 1.5. RESEARCH OBJECTIVES ........................................................................... 9 1.5.1. Primary objective .................................................................................... 9 1.5.2. Secondary objectives ............................................................................. 9 1.6. RESEARCH QUESTIONS ............................................................................ 9 1.7. SIGNIFICANCE OF THE STUDY ............................................................... 10 1.8. RESEARCH METHODOLOGY ................................................................... 11 1.8.1. Research paradigm .............................................................................. 11 1.8.2. Research approach .............................................................................. 11 1.8.3. Sampling design ................................................................................... 12 1.8.4. Data collection ...................................................................................... 12 1.8.5. Ethical considerations ........................................................................... 12 1.8.6. Data analysis method ........................................................................... 13 1.8.7. Method of reporting and synthesis ........................................................ 13 1.9. DEFINITION OF CONCEPTS ..................................................................... 13 1.9.1. Ethics .................................................................................................... 14 1.9.2. Leadership ............................................................................................ 14 1.9.3. Ethical leadership ................................................................................. 15 1.9.4. Ethical behaviour .................................................................................. 15 1.9.5. Unethical behaviour .............................................................................. 16 1.10. OUTLINE OF THE STUDY ......................................................................... 16 1.11. CONCLUSION ............................................................................................ 17 CHAPTER 2 ............................................................................................................. 18 LITERATURE REVIEW ............................................................................................ 18 2019 – Magau R – Nelson Mandela University – MBA V 2.1. INTRODUCTION ......................................................................................... 18 2.2. PHILOSOPHICAL VIEWS OF ETHICAL BEHAVIOUR ............................... 18 2.2.1. Utilitarian view ...................................................................................... 19 2.2.2. Individualism view ................................................................................. 19 2.2.3. Justice view .......................................................................................... 20 2.2.4. Moral rights view ................................................................................... 20 2.3. PREDOMINANT ATTRIBUTES OF ETHICAL LEADERSHIP ..................... 20 2.3.1. Integrity ................................................................................................
Load more

Recommended publications
  • Financial Year Ending 28 Febuary 2014
    Finbond Group Limited & Finbond Mutual Bank Integrated Annual Report for the year ended 28 February 2014 TABLE OF CONTENTS Executive Summary Corporate Governance Financial Statements Additional Information Vision and Mission 4 Risk Management Audit Committee Report 54 Notice to shareholders 124 Core Values 4 Framework 40 Independent Auditors’ Report 57 Form of Proxy 131 About Us 5 Basel III and Regulatory Directors’ Report 58 Corporate Information 135 What is a Mutual Bank? 6 Capital 45 Company Secretary’s GRI Sustainability index 136 Our Branches 7 Economic Risk Capital 47 Certificate 61 Declaration 139 Key Performance Indicators 8 Corporate Governance 48 Remuneration Report 62 Materials Usage 140 Human Capital Development 9 Social and Ethics Committee Statement of Financial Service Standards 11 Report 51 Position 64 Internal Audit 12 Directors’ Responsibilities 52 Statement of Comprehensive Compliance 13 Approval of Financial Income 65 Regulation 14 Statements 52 Statement of Changes in Financial Highlights 15 Equity 66 Consumer Education 17 Statement of Cash Flow 68 Directorate 18 Accounting Policies 69 Product Offering 24 Notes to the Financial What’s in an icon? 26 Statements 79 Branding 27 Major Individual Holdings 122 CEO’s Review 28 Shareholders’ Diary 122 Social Responsibility 35 Chairman’s Review 36 Finbond Group Limited & Finbond Mutual Bank Integrated Annual Report 2014 1 The Victor If you think you are beaten, you are. If you think you dare not, you don’t. If you like to win but think you can’t, It’s almost a cinch you won’t. If you think you’ll lose, you’re lost. For out in the world we find Success begins with a fellow’s will.
    [Show full text]
  • Take 286 Starts at 14:05
    UNREVISED HANSARD NATIONAL ASSEMBLY THURSDAY, 29 NOVEMBER 2018 Page: 1 THURSDAY, 29 NOVEMBER 2018 ____ PROCEEDINGS OF THE NATIONAL ASSEMBLY ____ The House met at 14:02. The House Chairperson Ms M G Boroto took the Chair and requested members to observe a moment of silence for prayer or meditation. DEBATE ON 16 DAYS OF ACTIVISM OF NO VIOLENCE AGAINST WOMEN AND CHILDREN: #HEARMETOO – A WOMAN OF FORTITUDE The MINISTER OF SMALL BUSINESS DEVELOPMENT: Hon Chairperson, hon Members of Parliament, representatives of Civil Society and Women’s Movements, ladies and gentlemen, I stand here before you to talk about one of the most and highly emotive issues in South Africa and the world. This scourge knows no colour, knows no religion, knows no race, knows no class and knows no political UNREVISED HANSARD NATIONAL ASSEMBLY THURSDAY, 29 NOVEMBER 2018 Page: 2 affiliations. It ravages communities and families across class and the colour line. It is a societal challenge which requires a societal responses. IsiZulu: Ngicela nje ukuthi namhlanje ngingahlushwa uma ngikhuluma ngento ebuhlungu kakhulu kubantu baseNingizimu Afrika. Ngikhuluma ngento engakhethi ukuthi ungubani, unjani, unemali engakanani nokuthi ungubani emphakathini. English: Let us just for a moment put ourselves in the shoes of those who suffer in the hands of abusers. Let us even if it is for a minute feel their pain and trauma. As we do that, let us call upon for those who believe on our almighty and those who believe on ancestors to get into the hearts and minds of these heartless abusers so that they can understand and feel the suffering and the pain that they caused to their victims.
    [Show full text]
  • The Study of the Emergence of Entry-Level Bank Branches in South Africa
    The Study of the Emergence of Entry-level Bank Branches in South Africa Final Report July 2013 The Study of the Emergence of Low Cost Bank Branches in South Africa Date: 2013/06/21 Contact Information Genesis Analytics (Pty) Ltd Office 3, 50 Sixth Road Hyde Park, 2196, Johannesburg South Africa Post to: PO Box 413431, Craighall, 2024 Johannesburg, South Africa Tel: +2711 994 7000 Fax: +2711 994 7099 www.genesis-analytics.com Authors Darrel Orsmond Kalila Mackenzie Tholoana Mokoena Craig van Rensburg www.genesis-analytics.com Covering Letter / Forward The Centre for Financial Regulation & Inclusion The Vineyards Office Estate Farm Farm 2, Regent House 99 Jip de Jager Drive Belville Cape Town South Africa 7530 Attention: Mia Thom Dear Mia, It is with great pleasure that we send to you the final report on the emergence of low-cost bank branches in South Africa. Sincerely Genesis-Analytics Team Table of Contents EXECUTIVE SUMMARY ................................................................................ I 1. INTRODUCTION ...................................................................................... I 2. THE SHIFTING BANKING LANDSCAPE ............................................... II 3. ENTRY-LEVEL BANKING STRATEGIES ............................................. III 4. EMERGING TRENDS ............................................................................. IV 5. KEY FINDINGS: COMMON ELEMENTS OF AN ENTRY-LEVEL BANKING STRATEGY ........................................................................... VI 6. CONSIDERATIONS
    [Show full text]
  • Moral Values and Ethics As Antidotes for Corruption in the South African Public Service and Administration
    Original Research www.koersjournal.org.za AUTHOR: Moral Values and Ethics as 1Dr BK Lekubu https://orcid.org/0000-0002-3570-6818 Antidotes for Corruption in the 2Prof Omphemetse S. Sibanda https://orcid.org/0000-0001-5547-9600 South African Public Service and AFFILIATION: Administration 1School of Criminal Justice Department Police Practice University of South Africa ABSTRACT 2Faculty of Management and Law, University of Limpopo, School of Law This paper examines the relationship between morals, ethics, public administration and corruption. The argument advanced is that morals and ethics are antidotes for bureaucratic corruption in public service and administration. Currently there seems to be low ethics and morality in public service CORRESPONDENCE TO: [email protected] and administration in South Africa. The discussions in this paper consider the obligations under the South African National Development plan 2030, African Union Convention on Preventing DATES: and Combating Corruption, the African Charter on Values and Principles of Public Service Published: 7 September 2021 and Administration, and the African Charter on the Values and Principles of Decentralization, HOW TO CITE THIS ARTICLE: Local Governance and Local Development for a corruption free and ethical public service and Lekubu, B.K. & Sibanda, O.S., 2021. administration. Moral Values and Ethics as Antidotes Keywords: African Union, Corruption, Ethics, Morals, Leadership, Public Administration, Public for Corruption in the South African Agents, Public Services, Public Interest Public Service and Administration. KOERS — Bulletin for Christian Scholarship, 86(1). Available at: https:// doi.org/10.19108/KOERS.86.1.2482 COPYRIGHT: © 2021. The Author(s). Published under the Creative Commons Attribution License.
    [Show full text]
  • A STRATEGIC ANALYSIS of CAPITEC BANK LIMITED WITHIN the SOUTH AFRICAN BANKING INDUSTRY by Michael Coenraad De Lange
    A STRATEGIC ANALYSIS OF CAPITEC BANK LIMITED WITHIN THE SOUTH AFRICAN BANKING INDUSTRY By Michael Coenraad de Lange Submitted in partial fulfilment of the requirements for the degree of MAGISTER IN BUSINESS ADMINISTRATION at the Nelson Mandela Metropolitan University Business School Research Supervisor: Prof JA Jonker November 2013 DECLARATION I hereby declare that the above-mentioned treatise is my own work and that it has not previously been submitted for assessment to another University or for another qualification. I further declare that I followed all the applicable ethical guidelines in the conducting the research. Signed: Michael de Lange Date: November 2013 i ACKNOWLEDGEMENTS This research study would not have been possible to complete without the valuable contributions and support of the following people: To my research supervisor, Professor Kobus Jonker, for his dedication, support and professional advice in helping me complete this study; To my girlfriend Jess, for all her understanding and willingness, her support, undying love and dedication in helping me throughout the duration of my MBA; To my family, for believing in me and providing the necessary support and for raising me to be a dedicated and disciplined individual in order to reach my goals and complete this research study. DEDICATION This research treatise is dedicated to my late father who tragically passed away last year. He was an inspiration to us all and my hero. Gone but never forgotten. Thank you Dad. ii ABSTRACT The South African banking industry is well regulated and oligopolistic by nature. The financial sector in South Africa is of a world class standard, comparing favourably to that of developed economies i.e.
    [Show full text]
  • Commission of Inquiry Into State Capture Held at Parktown, Johannesburg 10 22 July 2019 Day 137 20
    COMMISSION OF INQUIRY INTO STATE CAPTURE HELD AT PARKTOWN, JOHANNESBURG 10 22 JULY 2019 DAY 137 20 22 JULY 2019 – DAY 137 PROCEEDINGS COMMENCE ON 22 JULY 2019 CHAIRPERSON: Good morning Ms Gcabashe, good morning everybody. ADV LEAH GCABSHE SC: Good morning Chairman. Chairman just as a… CHAIRPERSON: Been – it has been quite some time we last saw you. ADV LEAH GCABSHE SC: Mr Chair – Chairman you know that you keep us very busy doing back office work and the Vrede Dairy matter which is the one that is before you today. 10 CHAIRPERSON: Yes. ADV LEAH GCABSHE SC: Is like an octopus with a million tentacles so we have been keeping busy. CHAIRPERSON: Yes, no that is fine. Thank you. ADV LEAH GCABSHE SC: Chairman just as a preliminary point I do know that a couple of implicated parties’ legal representatives are here. I do not know if you simply want me to place them on record by telling you who they are or if you would prefer them to come up and place themselves on record. CHAIRPERSON: I think they should come up and place themselves on 20 record if the intention is for them to be on record but sometimes they just want to be present informally and not formally. Maybe I should say those who wish to place themselves on record should come up and do so. So that gives a chance to those who do not want to be placed on record formally to just sit there informally. Okay thank you. ADV LEAH GCABSHE SC: Thank you Chairman.
    [Show full text]
  • The South African Reserve Bank's Assessment of Systemic Risk in The
    Introductory remarks by Francois Groepe, Deputy Governor of the South African Reserve Bank, at the Financial Stability Forum and release of the first edition of the Financial Stability Review for 2018 South African Reserve Bank, Pretoria 25 April 2018 Members of the press, guests and colleagues, ladies and gentlemen. Welcome to the release of the first edition of the Financial Stability Review (FSR) for 2018. The FSR has been published twice a year since 2004. Through this publication, the South African Reserve Bank (SARB) communicates its assessment of systemic risk in the domestic financial system. Your presence at this Financial Stability Forum is appreciated, as the forum intends to encourage informed debate on, and therefore to enhance the understanding of, the complex and challenging matters related to financial stability. Consensus is growing globally that regulatory frameworks should focus more on mitigating the risks to the financial system as a whole, as significant risks can build up and threaten the stability of the financial system while individual financial institutions seem stable and sound. In pursuing this goal, the Financial Sector Regulation Act 9 of 2017 (FSR Act) confers on the SARB an explicit statutory mandate to protect and enhance financial stability. The SARB and National Treasury have consequently developed new legislation that will facilitate the orderly resolution of systemically important financial institutions that are failing, which is an important pillar of the SARB’s expanded mandate. This legislation will be effected through amendments to the FSR Act. A key component of the resolution framework is the establishment of an explicit deposit insurance scheme for banks in order to protect depositors from losses in the event of a bank failure.
    [Show full text]
  • Conduct Risk in South African Banks: Aligning Regulatory Compliance with Business Sustainability
    Article Conduct Risk in South African Banks: Aligning Regulatory Compliance with Business Sustainability Antje Hargarter Gary van Vuuren https://orcid.org/0000-0003-0064-751X https://orcid.org/0000-0001-6811-0538 North West University, South Africa North West University, South Africa [email protected] Abstract Regulators have imposed heavy penalties on banks for conduct failures since the global financial crisis occurred in 2007/2008. Banks play an important role in the economy, and it is therefore in the interests of both the public and government that banks have an effective conduct-risk approach in place; one that complies with reg- ulation and ensures business sustainability. Current conduct-risk approaches are in- adequate, and literature is sparse—especially regarding developing economies. The goal of this research was to explore ways in which banks can manage and mitigate conduct risk, while ensuring sustainability. The qualitative design of this study used South Africa as an example of a developing market; and it employed primary and secondary data. The analysis shows that banks have been focused on developing a suitable high-level strategy but have neglected the lower level (where employees and customers meet). Consequently, they have exposed themselves to conduct risk. Based on these findings, this article suggests that banks’ strategies should be tackled in a top-down fashion, while they simultaneously pursue customer outcomes from the bottom-up. This study is crucial, as banks must prepare for new legislation, avoid fines, and strategically position themselves to satisfy clients and remain sus- tainable. Since the last self-assessment by the (then called) Financial Services Board in 2013, no formal assessment of conduct risk in the South African banking industry has taken place.
    [Show full text]
  • Lazard Global Active Funds Plc
    Lazard Global Active Funds plc Interim Report and Unaudited Financial Statements For the period ended 30 September 2014 Contents Directors and Other Information .................................................................................... 4 Investment Managers’ Reports ...................................................................................... 5 Financial Statements C Profit and Loss Account ...................................................................................... 36 L Balance Sheet ..................................................................................................... 44 Statement of Changes in Net Assets attributable to Redeemable Participating Shareholders .................................................................................. 50 Notes to the Financial Statements ............................................................................... 67 Portfolios of Investments ............................................................................................. 80 CTIVE FUNDS P Supplemental Information A L Statements of Major Changes in Investments .................................................. 115 OBA L LAZARD G Lazard Global Active Funds plc Period ended 30 September 2014 3 Directors and Other Information Registered Office Investment Managers (continued) First Floor Lazard Gulf Limited Fitzwilton House Dubai International Financial Centre Wilton Place Level 2, Gate Village 1 Dublin 2 Sheikh Zayed Road Street IRELAND P.O. Box 506644 Manager DUBAI Lazard Fund Managers (Ireland)
    [Show full text]
  • Nedgroup Investments Private Wealth Preference Share Fund
    Nedgroup Investments Private Wealth Preference Share Fund October 2019 RISK RATING INVESTMENT APPROACH The portfolio is constructed by determining an optimum diversified blend of mostly listed preference shares in order to maximize risk adjusted after tax returns. In this regard credit ratings and returns/yields of the available preference shares are carefully monitored. LOW MEDIUM HIGH PORTFOLIO PROFILE The Nedgroup Investments Private Wealth Preference Share Fund is a unit trust that invests in preference shares in order to generate tax efficient income in the form of dividends, while at the same time limiting capital volatility. RISK REWARD PROFILE The portfolio is suitable for investors seeking exposure to the listed preference share market, with limited capital volatility and regular tax efficient income as their primary goal over the long term. Investors should have a tolerance for short-term market volatility in order to achieve long-term objectives. PERFORMANCE 2 Period Portfolio Benchmark 1 year pa 20.4% 20.1% GENERAL INFORMATION 3 Years pa 12.0% 9.1% BENCHMARK / TARGET RETURN 5 Years pa 10.8% 9.0% JSE Preference Share Index 7 Years pa 7.7% 6.5% 10 Years pa 8.5% 7.4% Lowest 1 year return -6.9% INVESTMENT MANAGER ASSET CLASS Highest 1 year return 26.3% Nedgroup Investment Advisors (Pty) Ltd is authorised as a Financial Services Provider under the Financial Advisory and Intermediary The annualized total return is the average earned by an investment each year over a given period of time. Services Act (FSP No. 1652). ASISA CATEGORY
    [Show full text]
  • Customer Satisfaction Survey 2014 Final Report
    Customer Satisfaction Survey 2014 Final Report Version: v1.00 Date: February 2015 Author: Redflank BANKSETA Customer Satisfaction Survey APPROVALS Sign-off signifies acceptance of the content. Conditional signature can be made, with space provided to express conditions. Name Designation Organisation Date Signature Conditions/Comments Zandile Skosana Manager: BANKSETA Marketing and Communications 2 BANKSETA Customer Satisfaction Survey Contents Table of Figures ....................................................................................................................................... 4 List of Tables ........................................................................................................................................... 5 List of Acronyms ...................................................................................................................................... 6 1. Executive Summary ......................................................................................................................... 7 1.1. Introduction ............................................................................................................................ 7 1.2. Research Design ...................................................................................................................... 7 1.2.1. Overview of Data Collection Process .............................................................................. 7 1.3. Key Findings ...........................................................................................................................
    [Show full text]
  • List of Licensed Financial Institutions
    LIST OF LICENSED FINANCIAL INSTITUTIONS The Central Bank of Lesotho hereby notifies members of the public that the under-mentioned financial institutions are duly licensed to operate in Lesotho in terms of the Financial Institutions Act of 2012, the Insurance Act of 2014 and Collective Investment Schemes Regulations of 2001. The list includes approved banks, insurance companies, insurance brokers, Micro Finance, Credit Bureau, Foreign Exchange and collective investment schemes. Members of the public who wish to check the list of approved money lenders in Lesotho can call the Central Bank of Lesotho on the following numbers; (+266) 22232039. Members of the public will be kept informed about approved financial institutions on a quarterly basis in order to enable them to avoid investing in un-authorized financial institutions. LIST OF LICENSED COMMERCIAL BANKS AND FOREX AGENCIES NAME OF INSTITUTION NAME OF CHIEF EXECUTIVE OFFICER OR MANAGING DIRECTOR PHYSICAL & POSTAL ADDRESS CONTACTS Standard Lesotho Bank Mr Mpho Vumbukani Head Office, Kingsway Street, P.O. Box 1053, Maseru 100 (+266) 22315737 Nedbank Lesotho Mr Papa Sekyiamah a.i Head Office, Kingsway Street, P.O. Box 1001, Maseru 100 (+266) 22312696 First National Bank Lesotho Mr Bradwin Roper Head Office, Kingsway Street, P.O. Box 11902, Maseru 100 (+266) 22247100 Lesotho Postbank Mr Molefi Leqhaoe Post Office Building, P/B A121, Maseru 100 (+266) 22317842 LIST OF LICENSED INSURANCE COMPANIES NAME OF INSTITUTION PRINCIPAL OFFICER PHYSICAL & POSTAL ADDRESS CONTACT DETAILS Lesotho National Life Assurance Ltd, Life Insurance Mr. Ralitapole J. Letsoela, Managing Director LNGIC House Constitution Road Maseru, Lesotho 100 (+266) 22314144 Alliance Insurance Company Ltd, Life & General Insurance Mr.
    [Show full text]